The Little Data Book on Information and Communication Technology 2010

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From World Development Indicators

The Little Data Book on Information and Communication Technology

Economic and social context

Usage

Structure

Quality

Efﬁciency and capacity

Affordability

Performance

Trade

Access

Applications

2010

THE LITTLE DATA BOOK ON INFORMATION AND COMMUNICATION TECHNOLOGY

Copyright ©2010 by the International Bank for Reconstruction and Development/THE WORLD BANK 1818 H Street, N.W., Washington, D.C. 20433 U.S.A. All rights reserved Manufactured in the United States of America First printing May 2010 ISBN: 978-0-8213-8248-6 eISBN: 978-0-8213-8447-3 DOI: 10.1596/978-0-8213-8248-6 SKU: 18248 The Little Data Book on Information and Communication Technology 2010 is a product of the Development Data Group of the Development Economics Vice Presidency and the Global Information and Communication Technologies Department of the World Bank. Editing, design, and layout by Communications Development Incorporated, Washington, D.C. Cover design by Peter Grundy Art & Design, London, U.K.

Contents Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Data notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Regional tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 World . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 East Asia and Pacific. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Europe and Central Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Latin America and the Caribbean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Middle East and North Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 South Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Sub-Saharan Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Income group tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Low income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Lower middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Upper middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Low and middle income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Euro area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 High income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Country tables (in alphabetical order) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228


2010

iii

Acknowledgments The Little Data Book on Information and Communication Technology 2010 is the result of close collaboration between the staff of the Development Data Group of the Development Economics Vice Presidency and the Global Information and Communication Technologies Department of the World Bank. The Development Data Group team included David Cieslikowski, Richard Fix, Buyant Erdene Khaltarkhuu, Alison Kwong, Raymond Muhula, and William Prince. The Global Information and Communication Technologies team included Meraj Allahrakha, Kaoru Kimura, Marta Priftis, and Christine Zhenwei Qiang. We would also like to acknowledge the cooperation of the International Telecommunication Union on the use of its data. The work was carried out under the management of Shaida Badiee and Mohsen Khalil. Meta de Coquereaumont, Christopher Trott, and Elaine Wilson of Communications Development Incorporated provided design, editing, and layout. Staff from External Affairs oversaw publication and dissemination of the book.

iv

2010


Preface Since the late 1990s access to information and communication technologies has seen tremendous growth—driven primarily by the wireless technologies and liberalization of telecommunications markets. Mobile communications have evolved from simple voice and text services to diversified innovative applications that reach more than 4 billion people globally, including people in remote and rural areas. The number of Internet users has risen constantly and now tops 1.6 billion people, with the number of broadband connections up to 400 million in 2008. The impacts of information and communication technologies cross all sectors. Research shows that investment in information and communication technologies is associated with such economic benefits as higher productivity, lower costs, new economic opportunities, job creation, innovation, and increased trade and exports. Information and communication technologies also help provide better services in health and education and strengthen social cohesion. The Little Data Book on Information and Communication Technology 2010 charts the progress of this revolution for 210 countries around the world. It provides comparable statistics on the sector for 2000 and 2008 across a range of indicators, enabling readers to readily compare countries. This book includes indicators covering the economic and social context, the structure of the information and communication technology sector, sector efficiency and capacity, and sector performance related to access, usage, quality, affordability, trade, and applications. The Glossary contains definitions of the terms used in the tables. For more information about these data or other World Bank data publications, visit our data Web site at data.worldbank.org or the Web site of the Global Information and Communication Technologies Department at www.worldbank.org/ict.


2010

v

Data notes The data in this book are for 2000 and 2008 or the most recent year unless otherwise noted in the table or the Glossary. •

Growth rates are proportional changes from the previous year unless otherwise noted.

•

Regional aggregates include data for low- and middle-income economies only.

•

Italics indicate data for years or periods other than those specified.

Symbols used: ..

indicates that data are not available or that aggregates cannot be calculated because of missing data.

0 or 0.0

indicates zero or small enough that the number would round to zero at the displayed number of decimal places.

$

indicates current U.S. dollars.

Data are shown for economies with populations greater than 30,000 or for smaller economies if they are members of the World Bank. The term country (used interchangeably with economy) does not imply political independence or official recognition by the World Bank but refers to any economy for which the authorities report separate social or economic statistics.

vi

2010


Regional tables The country composition of regions is based on the World Bank’s analytical regions and may differ from common geographic usage. East Asia and Pacific American Samoa, Cambodia, China, Fiji, Indonesia, Kiribati, Democratic Republic of Korea, Lao People’s Democratic Republic, Malaysia, Marshall Islands, Federated States of Micronesia, Mongolia, Myanmar, Palau, Papua New Guinea, Philippines, Samoa, Solomon Islands, Thailand, Timor-Leste, Tonga, Vanuatu, Vietnam Europe and Central Asia Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Georgia, Kazakhstan, Kosovo, Kyrgyz Republic, Latvia, Lithuania, Former Yugoslav Republic of Macedonia, Moldova, Montenegro, Poland, Romania, Russian Federation, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan Latin America and the Caribbean Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Uruguay, Bolivarian Republic of Venezuela Middle East and North Africa Algeria, Djibouti, Arab Republic of Egypt, Islamic Republic of Iran, Iraq, Jordan, Lebanon, Libya, Morocco, Syrian Arab Republic, Tunisia, West Bank and Gaza, Republic of Yemen South Asia Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, Sri Lanka Sub-Saharan Africa Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Democratic Republic of the Congo, Republic of Congo, Côte d’Ivoire, Eritrea, Ethiopia, Gabon, The Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Swaziland, Tanzania, Togo, Uganda, Zambia, Zimbabwe


2010

1

World 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

6,085 47 5,264 3.2 78 64

6,697 50 8,654 3.1 82 68

2.9 155 26.7

3.2 651 18.5

16.2 12.3 2.3 8.0 ..

18.9 60.8 8.7 15.3 ..

3.2 195 6.8

.. 282 23.9

.. 15.7 103

80 63.3 3,546

.. .. ..

10.9 10.1 31.4

18.0 17.7 5.6

12.2 12.5 8.3

.. .. 21.8

6.0 0.32 113.5

Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

2

2010


East Asia & Pacific 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

1,807 37 904 6.0 91 65

1,930 44 2,644 9.1 93 68

3.0 151 30.7

3.0 546 ..

9.3 5.8 0.7 1.6 ..

21.7 52.9 9.0 5.6 ..

0.5 247 1.9

0.8 332 19.4

.. 0.2 2

93 41.9 470

.. .. ..

4.5 5.0 21.7

29.8 26.7 4.7

25.5 22.4 5.6

.. .. 0.3

5.9 0.18 2.2



2010

3

Europe & Central Asia 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

441 63 2,011 2.7 97 ..

443 64 7,350 6.2 98 81

2.9 97 24.2

2.8 462 21.4

21.3 7.5 1.0 4.8 ..

25.6 109.9 11.8 10.7 ..

2.3 85 2.5

.. 183 28.6

.. 4.1 12

92 38.2 1,244

.. .. ..

8.7 8.9 22.7

2.1 8.5 4.1

2.1 6.5 5.4

.. .. 2.7

4.2 0.35 30.1


4

2010


Latin America & Caribbean 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

512 75 3,802 3.0 89 80

566 79 6,768 3.9 92 82

3.0 244 26.3

3.8 550 ..

14.5 12.1 1.3 4.9 ..

18.5 80.3 6.2 11.5 88

3.0 127 3.8

.. 114 28.9

.. 3.0 8

92 88.8 1,391

.. .. ..

10.4 9.6 34.0

12.5 16.3 6.5

10.9 13.5 4.8

.. .. 4.0

4.8 0.44 20.0



2010

5

Middle East & North Africa 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

280 55 1,618 4.5 67 63

325 57 3,237 4.8 73 67

1.9 139 39.8

3.1 880 23.6

8.5 2.2 0.1 2.5 ..

16.2 58.0 2.0 5.7 ..

1.2 .. 0.9

2.2 .. 18.9

.. .. 1

93 22.6 323

.. .. ..

3.0 7.2 23.0

.. .. ..

.. .. ..

.. .. 0.2

5.8 0.22 1.6


6

2010


South Asia 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

1,362 27 442 5.4 58 52

1,545 29 963 7.3 61 58

1.5 60 25.9

2.1 565 ..

2.7 0.3 0.2 0.4 17

3.1 32.6 1.3 3.3 46

0.2 198 0.5

.. 363 4.7

24 0.0 1

61 33.1 31

.. .. ..

3.5 1.9 21.0

1.4 6.4 29.5

1.2 5.1 47.3

.. .. 0.1

4.7 0.37 1.3



2010

7

Sub-Saharan Africa 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

672 33 486 3.2 57 42

819 36 1,077 5.2 66 52

3.2 73 32.5

4.7 492 ..

1.5 1.8 0.2 0.9 ..

1.5 33.3 .. 2.0 ..

0.6 .. 0.5

.. .. 6.5

.. 0.2 1

56 .. 34

.. .. ..

11.6 11.8 100.1

0.9 8.9 ..

0.9 7.5 ..

.. .. ..

.. 0.16 3.1


8

2010


Income group tables For operational and analytical purposes the World Bank’s main criterion for classifying economies is gross national income (GNI) per capita. Every economy in The Little Data Book on Information and Communication Technology is classified as low income, middle income, or high income. Low- and middleincome economies are sometimes referred to as developing economies. The use of the term is convenient; it is not intended to imply that all economies in the group are experiencing similar development or that other economies have reached a preferred or final stage of development. Classification by income does not necessarily reflect development status. Low-income economies are those with a GNI per capita of $975 or less in 2008. Middle-income economies are those with a GNI per capita of more than $975 but less than $11,906. Lower-middle-income and upper-middle-income economies are separated at a GNI per capita of $3,855. High-income economies are those with a GNI per capita of $11,906 or more. Euro area includes the member states of the Economic and Monetary Union of the European Union that have adopted the euro as their currency: Austria, Belgium, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Slovak Republic, Slovenia, and Spain.


2010

9

Low income 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

825 26 290 4.5 61 45

976 29 523 5.8 69 53

2.0 53 27.4

3.1 275 ..

1.2 0.4 0.1 0.3 ..

4.6 28.5 1.0 1.7 ..

0.4 .. 0.2

.. .. 4.6

.. 0.1 0

56 7.2 24

.. .. ..

9.0 10.0 102.4

1.8 4.8 ..

2.5 6.3 ..

.. .. ..

.. 0.11 0.5


10

2010


Middle income 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

4,250 44 1,321 4.1 81 63

4,652 48 3,251 6.4 83 67

2.8 152 26.9

3.2 595 22.5

9.3 5.2 0.7 2.1 ..

15.2 56.8 6.3 5.6 ..

0.9 162 1.8

.. 261 17.3

.. 0.7 4

80 43.7 377

.. .. ..

8.5 9.0 29.4

16.7 18.0 7.7

14.4 14.6 12.6

.. .. 1.1

5.1 0.33 7.1



2010

11

Lower middle income 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

3,362 37 771 5.5 77 60

3,703 41 2,073 8.3 80 64

2.6 123 27.4

3.0 685 22.6

7.0 3.4 0.5 1.2 ..

13.6 47.0 5.6 4.5 ..

0.5 192 1.2

.. 328 13.9

.. 0.2 1

77 40.4 153

.. .. ..

4.8 8.4 31.4

19.0 18.7 ..

19.7 17.0 18.6

.. .. 0.2

5.5 0.29 1.8


12

2010


Upper middle income 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

888 72 3,399 2.9 92 79

949 75 7,852 4.6 93 82

3.0 242 26.5

3.3 559 ..

18.1 11.8 1.4 5.4 ..

21.6 95.3 8.2 11.5 ..

3.0 120 4.2

.. 144 30.6

.. 1.5 11

94 81.8 1,281

.. .. ..

11.7 9.9 26.3

14.9 17.4 4.8

10.1 12.7 5.2

.. .. 4.4

4.8 0.36 28.2



2010

13

Low and middle income 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

5,075 41 1,153 4.1 78 61

5,629 45 2,780 6.4 81 65

2.8 99 26.9

3.2 559 ..

8.1 4.4 0.6 1.8 ..

13.5 52.2 5.7 5.2 ..

0.8 .. 1.6

.. 259 15.3

.. 0.7 3

76 42.9 320

.. .. ..

8.5 9.1 36.4

16.4 17.6 7.7

14.3 14.4 12.4

.. .. 1.0

5.2 0.27 6.0


14

2010


Euro area 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

312 72 21,943 2.8 .. 90

326 73 38,839 1.8 .. 94

2.6 409 22.8

2.6 789 14.6

53.1 60.4 12.4 26.1 ..

49.0 121.9 26.8 56.1 98

15.8 106 22.8

.. 144 62.6

99 3.5 830

99 80.8 32,540

.. .. ..

28.7 18.7 30.5

11.6 13.1 6.2

7.0 8.2 9.1

.. .. 38.3

5.2 0.60 380.3



2010

15

High income 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

2008

1,010 76 25,918 3.1 .. 90

1,069 78 39,688 2.3 .. 92

2.9 374 25.9

3.1 801 15.4

56.5 51.1 13.4 37.5 ..

47.0 106.1 25.0 67.8 98

14.0 206 31.5

14.0 336 69.1

99 19.9 587

99 89.0 20,143

.. .. ..

27.0 16.1 29.8

18.4 17.7 5.3

11.7 12.0 7.3

.. .. 114.8

6.3 0.59 715.4


16

2010


Country tables China Data for China do not include data for Hong Kong SAR, China; Macao SAR, China; or Taiwan, China.

Cyprus GNI and GDP data and data calculated using GNI and GDP refer to the area controlled by the government of the Republic of Cyprus. For more information, see World Development Indicators 2010 or data.worldbank.org.

Kosovo, Montenegro, and Serbia Montenegro declared independence from Serbia and Montenegro on June 3, 2006. Where available, data for each country are shown separately. However, some indicators for Serbia prior to 2006 include data for Montenegro. Moreover, data for most indicators for Serbia from 1999 onward exclude data for Kosovo, which in 1999 became a territory under international administration pursuant to UN Security Council Resolution 1244 (1999). Kosovo became a member of the World Bank on June 29, 2009, and its data are shown where available.

Moldova GNI and GDP data and data calculated using GNI and GDP exclude Transnistria. For more information, see World Development Indicators 2010 or data.worldbank.org.

Morocco GNI and GDP data and data calculated using GNI and GDP include Former Spanish Sahara. For more information, see World Development Indicators 2010 or data.worldbank.org.

Tanzania GNI and GDP data and data calculated using GNI and GDP refer to mainland Tanzania only. For more information, see World Development Indicators 2010 or data.worldbank.org.


2010

17

Afghanistan South Asia

Low income Lowincome group 2008

Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

18

2010

2008

24 21 .. .. .. 14

29 24 370 11.8 .. 55

976 29 523 5.8 69 53

No Public

Yes Public

C .. ..

P P P

3.8 .. ..

5.5 58 37.8

3.1 275 ..

0.1 0.0 0.0 .. ..

0.3 27.2 0.0 0.4 ..

4.6 28.5 1.0 1.7 ..

.. .. 0.0

0.0 .. 1.7

.. .. 4.6

.. .. ..

75 18.3 1

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. ..

.. 0.4 ..

2.5 6.3 ..

.. .. ..

.. 0.27 0.3

.. 0.11 0.5


Albania Europe & Central Asia

Lower middle income Lower middleincome group 2008


2008

3 42 1,170 5.2 99 68

3 47 3,840 5.4 99 68

Yes Public

Yes Public

M C C

P P C

1.8 40 28.4

6.0 871 10.4

3.0 685 22.6

5.0 1.0 0.2 0.8 90

10.9 99.9 2.7 4.6 ..

13.6 47.0 5.6 4.5 ..

6.1 .. 0.1

10.6 56 23.9

.. 328 13.9

84 0.0 4

99 76.2 220

77 40.4 153

.. .. ..

4.3 22.7 31.4

4.8 8.4 31.4

0.7 4.3 4.8

0.8 4.0 6.8

19.7 17.0 18.6

.. .. 0.3

.. 0.39 7.0

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

19

Algeria Middle East & North Africa

Upper middle income Upper middleincome group 2008


20

2010

2008

31 60 1,610 3.2 70 68

34 65 4,190 4.3 73 74

949 75 7,852 4.6 93 82

No Public

Yes Public

M M ..

P P C

0.6 103 23.9

2.7 285 23.7

3.3 559 ..

5.8 0.3 0.2 0.7 ..

9.6 92.7 0.6 1.1 ..

21.6 95.3 8.2 11.5 ..

2.3 .. 0.5

1.5 147 11.9

.. 144 30.6

40 0.0 0

82 71.1 5

94 81.8 1,281

.. .. ..

4.6 8.2 17.3

11.7 9.9 26.3

0.0 5.9 ..

0.0 5.8 ..

10.1 12.7 5.2

.. .. ..

2.3 0.22 0.5

4.8 0.36 28.2


American Samoa East Asia & Pacific


Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%)

0.06 89 .. .. .. ..

0.07 92 .. .. .. ..

.. ..

Yes ..

.. .. ..

.. .. ..

.. 82 ..

.. .. ..

3.3 559 ..

17.8 3.5 .. .. ..

15.7 3.6 .. .. ..

21.6 95.3 8.2 11.5 ..

.. .. ..

.. .. ..

.. 144 30.6

.. .. ..

.. .. ..

94 81.8 1,281

.. .. ..

.. .. ..

11.7 9.9 26.3

.. .. ..

.. .. ..

10.1 12.7 5.2

.. .. ..

.. .. 61.5

4.8 0.36 28.2


2008


2010

949 75 7,852 4.6 93 82

21

Andorra High income Highincome group 2008


22

2010

2008

.. 92 .. 4.6 .. 65

0.08 89 36,970 6.4 .. 66

1,069 78 39,688 2.3 .. 92

.. Public

No Public

M M ..

M M M

.. .. ..

3.7 415 ..

3.1 801 15.4

.. .. .. .. ..

44.6 76.6 33.1 .. ..

47.0 106.1 25.0 67.8 98

.. .. ..

.. .. 70.5

14.0 336 69.1

91 19.1 ..

99 72.4 16,466

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

4.5 8.8 ..

11.4 14.0 ..

11.7 12.0 7.3

.. .. ..

.. 0.28 772.2

6.3 0.59 715.4


Angola Sub-Saharan Africa



2008

14 49 410 6.3 67 ..

18 57 3,340 13.5 70 ..

Yes Public

Yes Public

M P P

C C C

1.2 43 ..

2.0 586 25.3

3.0 685 22.6

0.5 0.2 0.0 0.1 ..

0.6 37.6 0.6 0.6 34

13.6 47.0 5.6 4.5 ..

0.4 .. 0.1

.. 104 3.1

.. 328 13.9

.. 0.0 0

40 14.9 17

77 40.4 153

.. .. ..

20.2 11.8 163.6

4.8 8.4 31.4

.. .. ..

.. .. ..

19.7 17.0 18.6

.. .. ..

.. 0.44 2.1

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

23

Antigua and Barbuda High income Highincome group 2008

Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue)

2008

0.08 32 7,960 4.4 99 ..

0.09 30 13,200 6.4 .. ..

.. Public

No Public

M C M

M P P

.. 128 ..

.. .. ..

3.1 801 15.4

43.9 157.7 15.4 20.7 ..

47.0 106.1 25.0 67.8 98

49.4 .. 75.0

14.0 336 69.1

100 94.5 37,514

99 89.0 20,143

.. .. ..

27.0 16.1 29.8

9.7 8.2 ..

11.7 12.0 7.3

.. 0.14 646.4

6.3 0.59 715.4

Performance Access Telephone lines (per 100 people) 49.7 Mobile cellular subscriptions (per 100 people) 28.5 Fixed broadband Internet subscribers (per 100 people) .. Personal computers (per 100 people) 10.2 Households with a television (%) 89 Usage International voice traffic (minutes per person per month) 53.1 Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 6.5 Quality Population covered by mobile cellular network (%) 85 Fixed broadband Internet subscribers (% of total subscribers) .. International Internet bandwidth (bits per second per person) 356 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade 40.6 ICT goods exports (% of total goods exports) 10.1 ICT goods imports (% of total goods imports) 4.4 ICT service exports (% of total service exports) Applications .. ICT expenditure (% of GDP) .. E-gov’t Web measure index (0–1, 1=highest presence) 241.6 Secure Internet servers (per million people)

24

2010

1,069 78 39,688 2.3 .. 92


Argentina Latin America & Caribbean



2008

37 90 7,460 2.7 97 88

Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service P Mobile telephone service P Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

40 92 7,190 5.3 98 91

949 75 7,852 4.6 93 82

Yes Private C C C

3.3 700 20.1

3.1 1,929 ..

3.3 559 ..

21.4 17.6 3.3 6.9 ..

24.4 116.6 9.4 9.0 ..

21.6 95.3 8.2 11.5 ..

0.2 89 7.0

3.5 80 28.1

.. 144 30.6

30 5.7 12

94 85.2 2,320

94 81.8 1,281

.. .. ..

4.8 12.5 38.4

11.7 9.9 26.3

0.7 15.3 6.5

0.5 9.4 9.1

10.1 12.7 5.2

.. .. 6.4

4.8 0.56 19.7

4.8 0.36 28.2


2010

25

Armenia Europe & Central Asia



26

2010

2008

3 65 660 5.1 99 76

3 64 3,350 12.4 100 75

3,703 41 2,073 8.3 80 64

.. Mixed

Yes Mixed

M M C

M P C

3.0 71 46.3

3.0 173 23.6

3.0 685 22.6

17.3 0.6 0.4 0.8 89

20.3 100.0 2.9 9.7 85

13.6 47.0 5.6 4.5 ..

3.4 .. 1.3

10.5 174 6.2

.. 328 13.9

38 0.0 3

88 1.1 22

77 40.4 153

.. .. ..

5.1 8.4 39.2

4.8 8.4 31.4

2.1 7.0 13.0

1.3 5.9 17.4

19.7 17.0 18.6

.. .. 0.3

.. 0.27 7.5

5.5 0.29 1.8


Aruba High income Highincome group 2008


0.09 47 .. 4.4 97 87

0.11 47 .. .. 98 84

.. ..

No ..

.. .. ..

.. .. ..

4.8 130 ..

.. 422 15.8

3.1 801 15.4

42.0 16.5 8.6 .. ..

36.5 114.6 17.4 9.7 ..

47.0 106.1 25.0 67.8 98

.. .. 15.4

.. .. 22.8

14.0 336 69.1

.. 0.0 970

99 100.0 11,778

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

0.0 0.0 1.1

0.0 0.0 1.0

11.7 12.0 7.3

.. .. 32.3

.. .. 356.7

6.3 0.59 715.4


2008


2010

1,069 78 39,688 2.3 .. 92

27

Australia High income Highincome group 2008


2008

19 87 20,710 4.1 .. 115

21 89 40,240 3.3 .. 114

Yes Mixed

Yes Mixed

C C C

C C C

3.0 181 30.9

3.3 346 18.8

Performance Access Telephone lines (per 100 people) 52.5 43.7 Mobile cellular subscriptions (per 100 people) 44.7 103.2 Fixed broadband Internet subscribers (per 100 people) 20.5 37.3 Personal computers (per 100 people) 47.0 60.3 Households with a television (%) .. .. Usage International voice traffic (minutes per person per month) 18.7 .. Mobile telephone usage (minutes per user per month) 98 128 Internet users (per 100 people) 46.8 70.8 Quality Population covered by mobile cellular network (%) 96 99 Fixed broadband Internet subscribers (% of total subscribers) 2.9 64.3 International Internet bandwidth (bits per second per person) 128 5,457 Affordability Residential fixed line tariff ($ a month) .. 27.5 Mobile cellular prepaid tariff ($ a month) .. 26.5 Fixed broadband Internet access tariff ($ a month) .. 27.5 Trade 3.2 1.5 ICT goods exports (% of total goods exports) 16.3 10.0 ICT goods imports (% of total goods imports) 7.0 4.9 ICT service exports (% of total service exports) Applications .. 4.9 ICT expenditure (% of GDP) .. 0.75 E-gov’t Web measure index (0–1, 1=highest presence) 176.3 1,212.2 Secure Internet servers (per million people)

28

2010

1,069 78 39,688 2.3 .. 92

3.1 801 15.4

47.0 106.1 25.0 67.8 98 14.0 336 69.1 99 89.0 20,143 27.0 16.1 29.8 11.7 12.0 7.3 6.3 0.59 715.4


Austria High income Highincome group 2008


2008

8 66 25,830 3.0 .. 90

8 67 45,900 2.2 .. 89

Yes Mixed

Yes Mixed

C P C

C C C

2.4 545 18.8

1.7 843 14.4

3.1 801 15.4

39.4 129.7 24.6 60.7 97

47.0 106.1 25.0 67.8 98

22.1 197 71.2

14.0 336 69.1

99 84.5 20,323

99 89.0 20,143

28.7 24.3 60.9

27.0 16.1 29.8

5.8 6.9 6.3

11.7 12.0 7.3

5.5 0.67 553.2

6.3 0.59 715.4

Performance Access Telephone lines (per 100 people) 49.9 Mobile cellular subscriptions (per 100 people) 76.4 Fixed broadband Internet subscribers (per 100 people) 13.1 Personal computers (per 100 people) 36.2 Households with a television (%) .. Usage International voice traffic (minutes per person per month) 25.2 Mobile telephone usage (minutes per user per month) 123 Internet users (per 100 people) 33.7 Quality Population covered by mobile cellular network (%) 98 Fixed broadband Internet subscribers (% of total subscribers) 18.1 International Internet bandwidth (bits per second per person) 1,034 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade 7.9 ICT goods exports (% of total goods exports) 10.9 ICT goods imports (% of total goods imports) 3.4 ICT service exports (% of total service exports) Applications .. ICT expenditure (% of GDP) .. E-gov’t Web measure index (0–1, 1=highest presence) 83.2 Secure Internet servers (per million people)


2010

1,069 78 39,688 2.3 .. 92

29

Azerbaijan Europe & Central Asia



30

2010

2008

8 51 610 7.3 99 72

9 52 3,830 18.1 100 77

3,703 41 2,073 8.3 80 64

.. Public

No Public

M C ..

P P C

1.6 123 27.9

2.4 484 17.6

3.0 685 22.6

10.0 5.2 0.0 0.7 ..

15.1 75.4 4.7 8.0 99

13.6 47.0 5.6 4.5 ..

1.0 .. 0.1

2.7 81 28.2

.. 328 13.9

94 0.0 0

99 14.6 1,180

77 40.4 153

.. .. ..

2.4 15.2 84.5

4.8 8.4 31.4

0.3 10.6 ..

0.0 5.0 3.6

19.7 17.0 18.6

.. .. 0.1

.. 0.39 1.9

5.5 0.29 1.8


Bahamas, The High income Highincome group 2008


2008

0.30 82 17,040 5.5 .. 67

0.34 84 21,390 1.3 .. 74

Yes Public

Yes Public

M M M

P M C

.. 132 ..

.. 396 ..

3.1 801 15.4

37.5 10.3 2.7 8.9 ..

39.3 106.0 10.5 12.3 ..

47.0 106.1 25.0 67.8 98

51.4 .. 4.3

48.4 .. 31.5

14.0 336 69.1

95 34.0 146

100 95.9 2,788

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

0.6 3.9 ..

0.4 2.6 ..

11.7 12.0 7.3

.. .. 71.2

.. 0.30 263.4

6.3 0.59 715.4


2010

1,069 78 39,688 2.3 .. 92

31

Bahrain High income Highincome group 2008


32

2010

2008

0.65 88 10,740 4.3 87 83

0.78 89 25,420 6.6 91 85

1,069 78 39,688 2.3 .. 92

No Mixed

Yes Mixed

M M M

C P C

4.9 180 21.4

4.1 554 14.9

3.1 801 15.4

26.3 31.6 3.4 14.6 97

28.4 185.8 14.8 74.6 ..

47.0 106.1 25.0 67.8 98

34.0 .. 6.2

48.9 .. 51.9

14.0 336 69.1

100 0.0 293

100 96.1 2,521

99 89.0 20,143

.. .. ..

4.7 6.5 26.7

27.0 16.1 29.8

0.1 3.6 ..

0.1 2.3 ..

11.7 12.0 7.3

.. .. 16.5

.. 0.52 94.8

6.3 0.59 715.4


Bangladesh South Asia



2008

141 24 350 5.2 47 ..

160 27 520 5.8 55 49

No Public

Yes Public

M C ..

M C C

0.8 48 25.1

1.5 .. ..

3.1 275 ..

0.3 0.2 0.0 0.1 18

0.8 27.9 0.1 2.3 23

4.6 28.5 1.0 1.7 ..

0.1 313 0.1

0.5 264 0.3

.. .. 4.6

40 0.0 0

90 0.0 4

56 7.2 24

.. .. ..

1.3 1.3 53.9

9.0 10.0 102.4

0.0 2.9 3.0

0.6 5.7 6.2

2.5 6.3 ..

.. .. 0.0

9.0 0.35 0.2

.. 0.11 0.5


2010

976 29 523 5.8 69 53

33

Barbados High income Highincome group 2008


2008

0.25 36 9,110 3.7 .. ..

Structure Separate telecommunications regulator No Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service M Mobile telephone service C Internet service .. Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

34

2010

0.26 40 .. .. .. ..

1,069 78 39,688 2.3 .. 92

Yes Mixed P P P

6.6 172 15.8

5.8 365 12.8

3.1 801 15.4

49.2 11.3 .. 8.7 ..

58.8 159.1 .. 15.8 ..

47.0 106.1 25.0 67.8 98

44.4 .. 4.0

54.2 .. 73.7

14.0 336 69.1

95 .. ..

100 .. 2,039

99 89.0 20,143

.. .. ..

18.4 11.0 49.4

27.0 16.1 29.8

9.1 8.7 4.4

3.5 6.3 1.5

11.7 12.0 7.3

.. .. 55.7

.. 0.30 312.7

6.3 0.59 715.4


Belarus Europe & Central Asia



2008

10 70 1,380 6.7 100 87

10 73 5,360 8.6 100 90

.. Public

No Public

M C ..

M C C

1.5 105 28.8

2.1 280 41.3

3.3 559 ..

27.5 0.5 0.0 .. ..

38.4 84.0 4.2 0.8 93

21.6 95.3 8.2 11.5 ..

3.3 .. 1.9

5.3 335 32.1

.. 144 30.6

62 0.0 2

99 2.8 748

94 81.8 1,281

.. .. ..

.. .. ..

11.7 9.9 26.3

1.9 2.9 5.4

0.6 2.7 7.2

10.1 12.7 5.2

.. .. 0.4

.. 0.33 3.0

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

35

Belgium High income Highincome group 2008


2008

10 97 25,360 2.7 .. 108

11 97 44,570 2.0 .. 94

Yes Mixed

Yes Mixed

C P C

C P C

1.9 374 33.7

2.8 732 13.3

3.1 801 15.4

41.6 110.4 28.5 37.7 99

47.0 106.1 25.0 67.8 98

.. 153 68.1

14.0 336 69.1

100 96.9 24,945

99 89.0 20,143

36.4 21.9 30.5

27.0 16.1 29.8

2.9 4.0 8.7

11.7 12.0 7.3

5.2 0.54 310.2

6.3 0.59 715.4


36

2010

1,069 78 39,688 2.3 .. 92


Belize Latin America & Caribbean



2008

0.25 48 3,110 5.8 .. 69

0.32 52 3,740 4.7 .. 75

Yes Mixed

Yes Mixed

M .. M

M C C

6.0 132 15.1

5.2 315 24.4

3.0 685 22.6

14.3 6.7 1.7 12.0 70

9.7 49.7 2.4 14.4 ..

13.6 47.0 5.6 4.5 ..

10.0 .. 6.0

12.0 .. 10.6

.. 328 13.9

.. 0.0 12

.. 98.4 1,521

77 40.4 153

.. .. ..

20.9 14.9 89.5

4.8 8.4 31.4

0.1 4.5 4.7

0.1 4.9 3.2

19.7 17.0 18.6

.. .. 31.1

.. 0.30 306.3

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

37

Benin Sub-Saharan Africa



38

2010

2008

7 38 360 5.3 35 44

9 41 700 3.9 41 58

976 29 523 5.8 69 53

No ..

Yes Public

M M ..

M C ..

2.4 87 54.2

1.0 1,539 5.2

3.1 275 ..

0.8 0.8 0.0 0.2 16

1.8 39.7 0.1 0.7 23

4.6 28.5 1.0 1.7 ..

0.4 .. 0.2

1.0 .. 1.8

.. .. 4.6

23 0.0 0

80 24.8 18

56 7.2 24

.. .. ..

7.5 15.5 104.7

9.0 10.0 102.4

0.0 3.3 ..

0.1 3.5 0.8

2.5 6.3 ..

.. .. 0.1

.. 0.12 0.1

.. 0.11 0.5


Bermuda High income Highincome group 2008


0.06 100 .. 3.6 .. 87

0.06 100 .. 4.2 .. 73

.. ..

No ..

.. .. ..

.. .. ..

2.5 151 33.0

3.8 178 11.3

Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue)

2008

Performance Access Telephone lines (per 100 people) 90.2 89.7 Mobile cellular subscriptions (per 100 people) 20.9 123.1 Fixed broadband Internet subscribers (per 100 people) .. 59.4 Personal computers (per 100 people) 48.3 22.5 Households with a television (%) .. 96 Usage International voice traffic (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) 43.5 79.4 Quality Population covered by mobile cellular network (%) .. 98 Fixed broadband Internet subscribers (% of total subscribers) .. 62.4 International Internet bandwidth (bits per second per person) .. 8,699 Affordability Residential fixed line tariff ($ a month) .. .. Mobile cellular prepaid tariff ($ a month) .. .. Fixed broadband Internet access tariff ($ a month) .. .. Trade .. .. ICT goods exports (% of total goods exports) .. .. ICT goods imports (% of total goods imports) .. 9.1 ICT service exports (% of total service exports) Applications .. .. ICT expenditure (% of GDP) .. .. E-gov’t Web measure index (0–1, 1=highest presence) 496.3 3,229.8 Secure Internet servers (per million people)


2010

1,069 78 39,688 2.3 .. 92

3.1 801 15.4

47.0 106.1 25.0 67.8 98 14.0 336 69.1 99 89.0 20,143 27.0 16.1 29.8 11.7 12.0 7.3 6.3 0.59 715.4

39

Bhutan South Asia



40

2010

2008

0.56 25 730 6.2 .. 50

0.69 34 1,900 8.6 53 62

3,703 41 2,073 8.3 80 64

Yes Public

Yes Public

M .. ..

M C C

2.3 41 26.2

2.1 449 81.1

3.0 685 22.6

2.5 0.0 0.1 0.9 ..

4.0 36.5 0.9 2.5 58

13.6 47.0 5.6 4.5 ..

.. .. 0.4

3.4 .. 6.6

.. 328 13.9

.. 0.0 2

21 34.3 66

77 40.4 153

.. .. ..

3.5 3.0 60.7

4.8 8.4 31.4

.. 12.3 ..

0.0 5.2 ..

19.7 17.0 18.6

.. .. ..

.. 0.41 4.3

5.5 0.29 1.8


Bolivia Latin America & Caribbean



2008

8 62 1,000 3.5 87 84

10 66 1,460 4.1 91 82

Yes Mixed

Yes Private

M P C

M C C

4.7 451 43.4

6.8 376 3.8

3.0 685 22.6

6.1 7.0 0.5 1.7 ..

7.1 49.8 2.1 2.4 63

13.6 47.0 5.6 4.5 ..

1.2 .. 1.4

6.7 .. 10.8

.. 328 13.9

43 0.0 2

46 17.1 225

77 40.4 153

.. .. ..

22.7 5.9 33.5

4.8 8.4 31.4

0.7 7.6 15.9

0.0 4.2 12.4

19.7 17.0 18.6

.. .. 0.6

4.9 0.52 4.0

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

41

Bosnia and Herzegovina Europe & Central Asia



42

2010

2008

4 43 1,500 25.2 97 ..

4 47 4,520 5.4 98 74

949 75 7,852 4.6 93 82

Yes Public

Yes Mixed

M P C

C C C

4.3 480 22.8

5.5 567 20.2

3.3 559 ..

21.1 2.5 0.4 3.8 ..

27.3 84.3 8.9 6.4 ..

21.6 95.3 8.2 11.5 ..

7.7 .. 1.1

9.1 .. 34.7

.. 144 30.6

60 0.0 7

99 56.1 529

94 81.8 1,281

.. .. ..

9.5 9.9 14.8

11.7 9.9 26.3

.. .. ..

0.5 4.1 ..

10.1 12.7 5.2

.. .. ..

.. 0.29 8.5

4.8 0.36 28.2


Botswana Sub-Saharan Africa



2008

2 53 3,330 8.6 .. 72

2 60 6,640 4.5 83 72

Yes Public

Yes Public

M C C

C C C

3.0 202 13.9

3.0 1,018 122.2

3.3 559 ..

7.9 12.9 0.9 3.5 10

7.4 77.3 0.5 6.2 ..

21.6 95.3 8.2 11.5 ..

3.5 .. 2.9

9.5 .. 6.2

.. 144 30.6

90 0.0 3

99 89.0 220

94 81.8 1,281

.. .. ..

16.9 8.3 29.6

11.7 9.9 26.3

0.7 6.0 0.1

0.2 4.3 3.1

10.1 12.7 5.2

.. .. ..

.. 0.22 3.6

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

43

Brazil Latin America & Caribbean



2008

174 81 3,870 1.7 86 90

Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service P Mobile telephone service P Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

44

2010

192 86 7,300 3.6 90 85

949 75 7,852 4.6 93 82

Yes Private C C C

3.4 516 39.8

4.6 358 12.6

3.3 559 ..

17.8 13.3 1.3 4.9 89

21.4 78.5 5.9 16.1 97

21.6 95.3 8.2 11.5 ..

0.9 249 2.9

.. 93 37.5

.. 144 30.6

.. 4.4 5

91 88.6 2,108

94 81.8 1,281

.. .. ..

29.1 37.0 47.3

11.7 9.9 26.3

4.6 16.4 0.7

1.8 10.9 2.2

10.1 12.7 5.2

.. .. 5.8

5.3 0.60 25.9

4.8 0.36 28.2


Brunei Darussalam High income Highincome group 2008

Country data 2000 Economic and social context Population (millions) Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service

0.33 71 14,670 1.0 93 75

0.39 75 27,050 2.1 95 78

No Public

Yes Public

P M ..

P M P

.. .. ..

.. .. ..

3.1 801 15.4

24.1 28.5 6.7 6.9 ..

19.5 95.8 4.7 8.9 ..

47.0 106.1 25.0 67.8 98

11.9 .. 9.0

.. .. 55.3

14.0 336 69.1

.. 8.2 180

.. 50.9 1,581

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

0.2 6.4 0.5

0.2 6.6 1.8

11.7 12.0 7.3

.. .. 8.8

.. 0.26 42.5

6.3 0.59 715.4

Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

2008


2010

1,069 78 39,688 2.3 .. 92

45

Bulgaria Europe & Central Asia



46

2010

2008

8 69 1,600 –0.4 98 79

8 71 5,490 5.8 98 84

949 75 7,852 4.6 93 82

Yes Public

Yes Mixed

M C C

P P C

3.1 140 14.0

5.3 565 22.5

3.3 559 ..

35.8 9.2 0.1 4.5 ..

28.7 137.7 11.2 11.0 98

21.6 95.3 8.2 11.5 ..

3.3 .. 5.3

2.2 96 34.7

.. 144 30.6

95 0.0 5

100 99.2 37,657

94 81.8 1,281

.. .. ..

9.2 18.6 15.6

11.7 9.9 26.3

1.0 5.2 2.3

2.6 6.1 5.5

10.1 12.7 5.2

.. .. 2.3

6.3 0.48 34.7

4.8 0.36 28.2


Burkina Faso Sub-Saharan Africa



2008

12 17 250 6.8 .. 22

15 20 480 5.6 29 33

976 29 523 5.8 69 53

Yes Public

Yes Mixed

M C C

M C C

2.0 62 38.0

4.0 440 88.6

3.1 275 ..

0.5 0.2 0.0 0.1 6

0.9 16.8 0.1 0.6 12

4.6 28.5 1.0 1.7 ..

0.3 .. 0.1

0.9 .. 0.9

.. .. 4.6

22 0.0 0

61 26.5 15

56 7.2 24

.. 10.3 .. 16.9 .. 1,861.0

9.0 10.0 102.4

0.9 4.2 7.2

0.3 5.1 ..

2.5 6.3 ..

.. .. ..

.. 0.19 0.2

.. 0.11 0.5


2010

47

Burundi Sub-Saharan Africa



48

2010

2008

6 8 120 –0.7 59 30

8 10 140 2.9 66 55

976 29 523 5.8 69 53

Yes Public

Yes Public

M C C

C C C

1.9 65 ..

3.1 492 ..

3.1 275 ..

0.3 0.3 0.0 0.1 ..

0.4 6.0 0.1 0.9 ..

4.6 28.5 1.0 1.7 ..

0.1 .. 0.1

.. .. 0.8

.. .. 4.6

.. .. 0

80 3.2 2

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. 0.0

0.8 8.3 0.0

2.5 6.3 ..

.. .. ..

.. 0.01 0.2

.. 0.11 0.5


Cambodia East Asia & Pacific



2008

13 17 280 7.3 67 50

15 22 640 9.8 77 57

.. Public

Yes Mixed

P P P

C C C

0.6 241 ..

0.4 1,712 ..

3.1 275 ..

0.2 1.0 0.0 0.1 33

0.3 29.1 0.1 0.4 63

4.6 28.5 1.0 1.7 ..

0.3 .. 0.0

0.8 34 0.5

.. .. 4.6

80 0.0 0

87 92.2 19

56 7.2 24

.. .. ..

8.0 5.0 90.6

9.0 10.0 102.4

0.0 2.4 ..

0.1 2.1 2.8

2.5 6.3 ..

.. .. 0.2

.. 0.20 1.5

.. 0.11 0.5


2010

976 29 523 5.8 69 53

49

Cameroon Sub-Saharan Africa



50

2010

2008

t 16 50 620 4.8 68 45

19 57 1,150 3.5 76 57

Yes Public

Yes Public

M P C

M C C

1.4 90 62.8

3.1 1,050 37.4

3.0 685 22.6

0.6 0.7 0.0 0.3 ..

1.0 32.3 0.1 1.1 23

13.6 47.0 5.6 4.5 ..

0.5 .. 0.3

0.3 .. 3.8

.. 328 13.9

37 0.0 0

58 1.7 8

77 40.4 153

.. .. ..

14.8 17.8 183.8

4.8 8.4 31.4

0.0 3.0 1.4

0.0 3.2 6.4

19.7 17.0 18.6

.. .. ..

4.6 0.14 0.5

5.5 0.29 1.8

3,703 41 2,073 8.3 80 64


Canada High income Highincome group 2008


2008

31 80 22,130 4.3 .. 95

Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service C Mobile telephone service P Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue)

33 80 43,640 2.5 .. 93

Yes Private C C C

2.8 331 24.0

Performance Access Telephone lines (per 100 people) 67.7 Mobile cellular subscriptions (per 100 people) 28.4 Fixed broadband Internet subscribers (per 100 people) 14.1 Personal computers (per 100 people) 41.9 Households with a television (%) 99 Usage International voice traffic (minutes per person per month) 36.6 Mobile telephone usage (minutes per user per month) 215 Internet users (per 100 people) 42.2 Quality Population covered by mobile cellular network (%) 90 Fixed broadband Internet subscribers (% of total subscribers) 32.6 International Internet bandwidth (bits per second per person) 1,133 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade 8.2 ICT goods exports (% of total goods exports) 15.0 ICT goods imports (% of total goods imports) 9.5 ICT service exports (% of total service exports) Applications .. ICT expenditure (% of GDP) .. E-gov’t Web measure index (0–1, 1=highest presence) 162.6 Secure Internet servers (per million people)


1,069 78 39,688 2.3 .. 92

2.5 424 29.8

3.1 801 15.4

54.8 66.3 32.2 94.3 99

47.0 106.1 25.0 67.8 98

.. 352 75.3

14.0 336 69.1

98 91.9 16,193

99 89.0 20,143

32.8 19.2 19.8

27.0 16.1 29.8

3.8 8.8 10.4

11.7 12.0 7.3

6.6 0.77 983.9

6.3 0.59 715.4

2010

51

Cape Verde Sub-Saharan Africa



52

2010

2008

0.44 53 1,310 6.6 .. 73

0.50 60 2,800 5.3 84 69

3,703 41 2,073 8.3 80 64

Yes Mixed

Yes Mixed

M C C

M P P

7.0 154 35.3

3.8 665 19.1

3.0 685 22.6

12.4 4.5 0.6 5.7 ..

14.4 55.7 1.8 14.0 ..

13.6 47.0 5.6 4.5 ..

6.8 .. 1.8

8.4 69 20.6

.. 328 13.9

90 0.0 2

96 80.1 311

77 40.4 153

.. .. ..

8.5 20.0 39.8

4.8 8.4 31.4

2.4 7.1 9.8

1.2 3.3 5.1

19.7 17.0 18.6

.. .. ..

.. 0.39 11.9

5.5 0.29 1.8


Cayman Islands High income Highincome group 2008


0.04 100 .. .. .. 81

0.05 100 .. .. 99 78

.. ..

No ..

.. .. ..

.. .. ..

.. 170 ..

.. .. ..


2008

Performance Access Telephone lines (per 100 people) 87.1 70.0 Mobile cellular subscriptions (per 100 people) 26.6 84.0 Fixed broadband Internet subscribers (per 100 people) .. .. Personal computers (per 100 people) .. .. Households with a television (%) .. .. Usage International voice traffic (minutes per person per month) 140.7 134.1 Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) .. 42.4 Quality Population covered by mobile cellular network (%) .. 100 Fixed broadband Internet subscribers (% of total subscribers) .. .. International Internet bandwidth (bits per second per person) .. .. Affordability Residential fixed line tariff ($ a month) .. .. Mobile cellular prepaid tariff ($ a month) .. .. Fixed broadband Internet access tariff ($ a month) .. .. Trade .. .. ICT goods exports (% of total goods exports) .. .. ICT goods imports (% of total goods imports) .. .. ICT service exports (% of total service exports) Applications .. .. ICT expenditure (% of GDP) .. .. E-gov’t Web measure index (0–1, 1=highest presence) 266.0 1,364.1 Secure Internet servers (per million people)


2010

1,069 78 39,688 2.3 .. 92

3.1 801 15.4

47.0 106.1 25.0 67.8 98 14.0 336 69.1 99 89.0 20,143 27.0 16.1 29.8 11.7 12.0 7.3 6.3 0.59 715.4

53

Central African Republic Sub-Saharan Africa



54

2010

2008

4 38 270 3.0 49 35

4 39 410 0.5 55 30

976 29 523 5.8 69 53

Yes Mixed

Yes Mixed

M C ..

M C ..

1.1 35 1.0

1.1 293 ..

3.1 275 ..

0.3 0.1 0.0 0.2 ..

0.3 3.5 0.1 0.3 ..

4.6 28.5 1.0 1.7 ..

0.2 .. 0.1

.. .. 0.4

.. .. 4.6

18 0.0 0

19 0.0 0

56 7.2 24

.. 10.6 .. 12.6 .. 1,395.8

9.0 10.0 102.4

0.1 2.1 ..

0.1 2.7 ..

2.5 6.3 ..

.. .. ..

.. 0.00 0.2

.. 0.11 0.5


Chad Sub-Saharan Africa



2008

8 23 180 3.1 26 31

11 27 540 11.9 33 38

Yes Public

Yes Public

M P M

M .. C

1.4 31 ..

.. 127 ..

3.1 275 ..

0.1 0.1 0.0 0.1 ..

0.1 16.6 0.0 0.2 3

4.6 28.5 1.0 1.7 ..

0.1 .. 0.0

0.2 .. 1.2

.. .. 4.6

8 0.0 0

24 0.0 1

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. ..

.. .. ..

2.5 6.3 ..

.. .. ..

.. 0.01 ..

.. 0.11 0.5


2010

976 29 523 5.8 69 53

55

Channel Islands High income Highincome group 2008


56

2010

2008

0.15 31 43,010 .. .. ..

0.15 31 68,610 0.5 .. ..

1,069 78 39,688 2.3 .. 92

.. ..

No ..

.. .. ..

.. .. ..

.. .. ..

.. .. ..

3.1 801 15.4

.. .. .. .. ..

.. .. .. .. ..

47.0 106.1 25.0 67.8 98

.. .. ..

.. .. ..

14.0 336 69.1

.. .. ..

.. .. ..

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

.. .. ..

.. .. ..

11.7 12.0 7.3

.. .. ..

.. .. ..

6.3 0.59 715.4


Chile Latin America & Caribbean



2008

15 86 4,840 3.8 96 78

Structure Separate telecommunications regulator .. Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service C Mobile telephone service C Internet service .. Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

17 88 9,370 4.4 99 84

949 75 7,852 4.6 93 82

Yes Private C C C

3.4 315 44.0

.. 592 ..

3.3 559 ..

21.4 22.1 3.8 9.2 87

21.0 88.1 8.6 14.1 100

21.6 95.3 8.2 11.5 ..

2.7 220 16.6

2.9 139 32.5

.. 144 30.6

100 1.3 12

100 99.2 4,076

94 81.8 1,281

.. .. ..

27.0 13.7 53.0

11.7 9.9 26.3

0.2 11.0 5.9

0.2 6.4 2.5

10.1 12.7 5.2

.. .. 9.0

5.1 0.56 39.1

4.8 0.36 28.2


2010

57

China East Asia & Pacific



58

2010

2008

1,263 36 930 8.5 91 65

1,325 43 2,940 10.4 94 67

3,703 41 2,073 8.3 80 64

.. Public

No Mixed

P P C

P P C

3.2 222 69.8

2.9 1,310 32.0

3.0 685 22.6

11.5 6.8 0.7 1.6 ..

25.7 48.4 11.4 5.7 ..

13.6 47.0 5.6 4.5 ..

0.3 247 1.8

0.8 412 22.5

.. 328 13.9

.. 0.3 2

97 44.2 483

77 40.4 153

.. .. ..

3.7 3.6 18.5

4.8 8.4 31.4

18.9 22.5 5.6

27.5 23.2 5.3

19.7 17.0 18.6

.. .. 0.1

6.0 0.51 1.2

5.5 0.29 1.8


Colombia Latin America & Caribbean



2008

40 72 2,280 0.6 .. 73

45 75 4,620 4.9 93 83

Yes Public

Yes Mixed

C P C

C C C

2.8 242 54.6

3.7 .. ..

3.3 559 ..

18.1 5.7 0.6 3.8 83

17.9 91.9 4.5 11.2 85

21.6 95.3 8.2 11.5 ..

1.9 115 2.2

11.8 147 38.5

.. 144 30.6

.. 3.7 16

83 94.0 2,233

94 81.8 1,281

.. .. ..

7.6 9.6 36.3

11.7 9.9 26.3

0.2 10.3 9.1

0.2 11.2 7.3

10.1 12.7 5.2

.. .. 1.8

4.7 0.56 12.1

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

59

Comoros Sub-Saharan Africa



60

2010

2008

0.54 28 400 1.7 68 52

0.64 28 750 2.0 74 61

976 29 523 5.8 69 53

.. Public

No Public

M .. M

M M M

3.2 55 69.5

9.0 109 ..

3.1 275 ..

1.3 0.0 0.1 0.6 ..

3.6 15.3 0.2 0.9 ..

4.6 28.5 1.0 1.7 ..

2.0 .. 0.3

.. .. 3.6

.. .. 4.6

.. 0.0 0

40 0.0 11

56 7.2 24

.. .. ..

11.6 14.6 449.7

9.0 10.0 102.4

.. .. ..

.. .. ..

2.5 6.3 ..

.. .. ..

.. 0.03 1.5

.. 0.11 0.5


Congo, Dem. Rep. Sub-Saharan Africa



2008

51 30 80 –3.8 67 27

64 34 150 5.2 67 51

No Public

Yes Mixed

C C C

C C C

.. .. ..

.. .. ..

3.1 275 ..

.. .. .. .. ..

.. .. .. .. ..

4.6 28.5 1.0 1.7 ..

.. .. ..

.. .. ..

.. .. 4.6

.. .. ..

.. .. ..

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. ..

.. .. ..

2.5 6.3 ..

.. .. ..

.. 0.09 0.1

.. 0.11 0.5



2010

976 29 523 5.8 69 53

61

Congo, Rep. Sub-Saharan Africa



62

2010

2008

3 58 580 1.9 .. 48

4 61 1,790 3.9 .. 66

3,703 41 2,073 8.3 80 64

.. Public

No Public

C C ..

C C ..

.. .. ..

2.7 .. ..

3.0 685 22.6

0.7 2.3 0.0 0.4 ..

0.6 50.0 0.0 0.6 25

13.6 47.0 5.6 4.5 ..

.. .. 0.0

.. 160 4.3

.. 328 13.9

17 0.0 0

53 0.0 0

77 40.4 153

.. .. ..

.. .. ..

4.8 8.4 31.4

.. .. ..

.. .. ..

19.7 17.0 18.6

.. .. ..

.. 0.07 0.5

5.5 0.29 1.8


Costa Rica Latin America & Caribbean



2008

4 59 3,700 5.7 95 66

5 63 6,060 5.4 96 73

Yes Public

Yes Public

M M M

M M M

1.7 231 44.4

1.8 497 0.1

3.3 559 ..

22.9 5.4 0.9 15.3 83

31.8 41.7 4.1 23.1 94

21.6 95.3 8.2 11.5 ..

5.2 .. 5.8

10.0 .. 32.3

.. 144 30.6

.. 0.0 91

69 58.5 857

94 81.8 1,281

.. .. ..

4.6 4.5 17.0

11.7 9.9 26.3

31.7 18.4 7.9

23.8 19.0 17.9

10.1 12.7 5.2

.. .. 13.9

6.2 0.44 98.3

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

63

Côte d’Ivoire Sub-Saharan Africa



64

2010

2008

17 44 620 3.4 49 38

21 49 980 0.5 55 40

3,703 41 2,073 8.3 80 64

Yes Mixed

Yes Mixed

M P C

P P C

3.5 189 23.7

5.5 1,445 40.0

3.0 685 22.6

1.5 2.7 0.1 0.5 29

1.7 50.7 0.1 1.7 38

13.6 47.0 5.6 4.5 ..

0.7 .. 0.2

1.4 .. 3.2

.. 328 13.9

23 0.0 0

59 6.9 40

77 40.4 153

.. .. ..

22.8 14.8 46.5

4.8 8.4 31.4

0.1 3.3 8.2

0.3 3.9 11.0

19.7 17.0 18.6

.. .. ..

.. 0.06 0.6

5.5 0.29 1.8


Croatia High income Highincome group 2008


2008

4 56 5,170 3.0 98 70

4 57 13,580 4.5 99 79

Yes Mixed

Yes Mixed

M C C

C C C

3.4 178 14.7

4.6 892 15.5

3.1 801 15.4

38.9 23.3 4.2 11.3 90

42.4 132.6 29.4 18.0 94

47.0 106.1 25.0 67.8 98

13.8 .. 6.8

19.1 106 50.5

14.0 336 69.1

98 0.0 41

100 40.3 15,892

99 89.0 20,143

.. .. ..

16.4 18.7 20.9

27.0 16.1 29.8

3.6 6.1 3.3

5.0 6.1 3.1

11.7 12.0 7.3

.. .. 13.7

.. 0.43 116.7

6.3 0.59 715.4


2010

1,069 78 39,688 2.3 .. 92

65

Cuba Latin America & Caribbean



66

2010

2008

11 76 .. 4.2 100 76

11 76 .. 3.4 100 104

949 75 7,852 4.6 93 82

.. Mixed

No Mixed

M P C

M M P

2.2 30 16.0

2.6 58 7.5

3.3 559 ..

4.4 0.1 .. 1.2 ..

9.8 3.0 0.3 5.6 88

21.6 95.3 8.2 11.5 ..

2.4 .. 0.5

2.6 .. 12.9

.. 144 30.6

41 .. 2

77 5.8 27

94 81.8 1,281

.. 13.2 .. 22.7 .. 1,630.0

11.7 9.9 26.3

0.2 5.3 ..

1.9 2.9 ..

10.1 12.7 5.2

.. .. 0.2

.. 0.21 0.1

4.8 0.36 28.2


Cyprus High income Highincome group 2008


2008

0.79 69 13,440 3.9 97 73

0.86 70 26,940 3.5 98 79

No Public

Yes Private

M M C

C P C

3.2 274 36.6

5.8 465 18.9

3.1 801 15.4

55.9 27.8 6.6 19.1 ..

45.1 117.9 18.5 38.3 100

47.0 106.1 25.0 67.8 98

37.3 .. 15.3

47.0 .. 38.8

14.0 336 69.1

99 3.8 51

100 88.4 1,605

99 89.0 20,143

.. .. ..

26.5 5.3 16.5

27.0 16.1 29.8

1.7 7.2 2.1

6.9 4.9 3.0

11.7 12.0 7.3

.. .. 37.6

.. 0.48 552.2

6.3 0.59 715.4


2010

1,069 78 39,688 2.3 .. 92

67

Czech Republic High income Highincome group 2008


68

2010

2008

10 74 5,800 1.0 .. 74

10 74 16,650 4.6 .. 85

1,069 78 39,688 2.3 .. 92

Yes Mixed

Yes Private

M P C

C P C

4.5 349 47.1

3.8 812 10.5

3.1 801 15.4

37.7 42.3 4.1 12.2 ..

21.7 132.2 17.2 27.4 ..

47.0 106.1 25.0 67.8 98

6.4 145 9.7

11.3 115 57.8

14.0 336 69.1

99 0.6 602

100 98.1 7,075

99 89.0 20,143

.. .. ..

30.9 18.6 28.9

27.0 16.1 29.8

7.3 12.1 3.2

15.2 15.2 8.6

11.7 12.0 7.3

.. .. 26.7

7.6 0.65 185.1

6.3 0.59 715.4


Denmark High income Highincome group 2008


2008

5 85 31,840 2.8 .. 96

Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service C Mobile telephone service P Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue)

5 87 58,800 1.6 .. 102

Yes Private

2.6 337 27.0

C P C

2.4 543 23.4

Performance Access Telephone lines (per 100 people) 71.9 45.3 Mobile cellular subscriptions (per 100 people) 63.0 124.9 Fixed broadband Internet subscribers (per 100 people) 31.6 38.9 Personal computers (per 100 people) 50.6 54.9 Households with a television (%) .. 98 Usage International voice traffic (minutes per person per month) 21.2 17.5 Mobile telephone usage (minutes per user per month) 122 202 Internet users (per 100 people) 39.2 83.3 Quality Population covered by mobile cellular network (%) .. 114 Fixed broadband Internet subscribers (% of total subscribers) 4.0 94.8 International Internet bandwidth (bits per second per person) 1,409 34,506 Affordability Residential fixed line tariff ($ a month) .. 28.5 Mobile cellular prepaid tariff ($ a month) .. 5.8 Fixed broadband Internet access tariff ($ a month) .. 30.4 Trade 8.5 5.0 ICT goods exports (% of total goods exports) 13.3 8.1 ICT goods imports (% of total goods imports) .. .. ICT service exports (% of total service exports) Applications .. 5.0 ICT expenditure (% of GDP) .. 1.00 E-gov’t Web measure index (0–1, 1=highest presence) 73.9 1,166.8 Secure Internet servers (per million people)


1,069 78 39,688 2.3 .. 92

2010

3.1 801 15.4

47.0 106.1 25.0 67.8 98 14.0 336 69.1 99 89.0 20,143 27.0 16.1 29.8 11.7 12.0 7.3 6.3 0.59 715.4

69

Djibouti Middle East & North Africa



70

2010

2008

0.73 83 760 –0.2 .. 18

0.85 87 1,130 3.5 .. 27

3,703 41 2,073 8.3 80 64

.. Public

No Public

M .. M

M .. M

3.7 19 10.1

6.1 158 7.3

3.0 685 22.6

1.3 0.0 0.2 0.9 ..

1.8 13.3 0.7 3.8 ..

13.6 47.0 5.6 4.5 ..

1.9 .. 0.2

4.0 .. 2.3

.. 328 13.9

30 0.0 0

85 39.0 548

77 40.4 153

.. .. ..

.. .. ..

4.8 8.4 31.4

.. .. 2.1

.. .. 2.6

19.7 17.0 18.6

.. .. ..

.. 0.11 4.6

5.5 0.29 1.8


Dominica Latin America & Caribbean



2008

0.07 71 3,200 2.2 .. 75

0.07 74 4,750 2.6 .. 77

.. Mixed

No Mixed

M M ..

M M ..

5.0 132 ..

10.4 .. ..

3.3 559 ..

31.8 1.7 3.9 7.7 ..

23.9 136.6 8.4 18.2 ..

21.6 95.3 8.2 11.5 ..

.. .. 8.4

.. .. 37.6

.. 144 30.6

.. 2.9 70

.. 54.0 420

94 81.8 1,281

.. .. ..

10.9 11.0 47.8

11.7 9.9 26.3

0.6 7.4 21.0

0.7 4.4 ..

10.1 12.7 5.2

.. .. 84.4

.. 0.01 203.8

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

71

Dominican Republic Latin America & Caribbean



2008

9 62 2,550 7.0 87 69

Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service C Mobile telephone service C Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

72

2010

10 69 4,330 5.4 88 71

949 75 7,852 4.6 93 82

Yes Private C C C

.. 99 ..

0.4 .. 192.0

3.3 559 ..

10.1 8.0 0.6 1.9 77

9.9 72.4 3.4 2.1 77

21.6 95.3 8.2 11.5 ..

14.4 .. 3.7

.. 116 21.6

.. 144 30.6

.. 0.0 6

90 66.4 1,407

94 81.8 1,281

.. .. ..

14.4 9.1 28.0

11.7 9.9 26.3

0.4 6.6 3.9

6.0 5.2 3.5

10.1 12.7 5.2

.. .. 0.9

.. 0.51 14.2

4.8 0.36 28.2


Ecuador Latin America & Caribbean



2008

12 60 1,340 0.7 91 ..

13 66 3,690 5.0 84 79

Yes Public

Yes Private

M P P

C C C

2.8 244 9.8

4.1 513 ..

3.0 685 22.6

9.9 3.9 0.5 2.2 ..

14.1 85.6 2.1 13.0 90

13.6 47.0 5.6 4.5 ..

3.6 65 1.5

0.3 81 28.8

.. 328 13.9

80 3.1 2

84 12.5 443

77 40.4 153

.. .. ..

1.1 9.0 39.9

4.8 8.4 31.4

0.0 6.4 7.2

0.2 8.2 8.1

19.7 17.0 18.6

.. .. 0.9

5.3 0.44 12.0

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

73

Egypt, Arab Rep. Middle East & North Africa



74

2010

2008

70 43 1,390 5.2 .. 74

82 43 1,800 4.7 66 70

3,703 41 2,073 8.3 80 64

Yes Public

Yes Mixed

M C C

M C C

2.8 125 18.8

3.7 856 48.1

3.0 685 22.6

7.8 1.9 0.1 1.1 ..

14.6 50.6 3.1 3.9 97

13.6 47.0 5.6 4.5 ..

1.0 .. 0.6

2.2 144 16.6

.. 328 13.9

.. .. 0

95 30.7 332

77 40.4 153

.. .. ..

3.0 4.7 8.3

4.8 8.4 31.4

.. .. 3.4

1.8 4.4 7.3

19.7 17.0 18.6

.. .. 0.2

5.7 0.61 1.4

5.5 0.29 1.8


El Salvador Latin America & Caribbean



2008

6 58 2,110 3.3 .. 69

6 61 3,460 2.9 84 73

Yes Mixed

Yes Mixed

C C C

C C C

4.3 323 155.8

4.8 2,275 18.8

3.0 685 22.6

10.5 12.5 0.9 2.0 ..

17.6 113.3 2.1 5.8 78

13.6 47.0 5.6 4.5 ..

11.9 .. 1.2

48.1 .. 10.6

.. 328 13.9

85 0.0 7

95 98.0 33

77 40.4 153

.. .. ..

10.4 10.5 18.0

4.8 8.4 31.4

0.1 3.4 12.9

2.5 5.3 10.2

19.7 17.0 18.6

.. .. 1.2

.. 0.58 11.8

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

75

Equatorial Guinea High income Highincome group 2008


76

2010

2008

0.53 39 1,250 36.0 87 55

0.66 39 14,980 18.9 93 ..

1,069 78 39,688 2.3 .. 92

.. Mixed

No Mixed

M .. M

C C C

1.2 65 ..

.. .. ..

3.1 801 15.4

1.2 0.9 0.1 0.4 ..

1.5 52.5 0.2 1.5 ..

47.0 106.1 25.0 67.8 98

.. .. 0.1

.. .. 1.8

14.0 336 69.1

.. 0.0 0

.. 15.0 28

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

.. .. ..

.. .. ..

11.7 12.0 7.3

.. .. ..

.. 0.06 1.5

6.3 0.59 715.4


Eritrea Sub-Saharan Africa



2008

4 18 170 1.5 53 29

5 21 300 1.3 65 31

Yes Public

Yes Public

M C C

M P P

2.8 67 127.5

3.0 117 70.0

3.1 275 ..

0.8 0.0 0.0 0.2 13

0.8 2.2 0.1 1.0 ..

4.6 28.5 1.0 1.7 ..

0.5 .. 0.1

1.4 .. 4.1

.. .. 4.6

0 0.0 0

80 0.0 5

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. 13.5

0.2 5.2 ..

2.5 6.3 ..

.. .. ..

.. 0.06 ..

.. 0.11 0.5


2010

976 29 523 5.8 69 53

77

Estonia High income Highincome group 2008


78

2010

2008

1 69 4,220 6.5 100 88

1 69 14,570 7.4 100 90

1,069 78 39,688 2.3 .. 92

Yes Mixed

Yes Mixed

M C C

C C C

5.1 354 17.6

4.5 742 13.3

3.1 801 15.4

38.2 40.7 6.0 16.1 94

37.2 188.3 24.2 25.5 98

47.0 106.1 25.0 67.8 98

10.7 .. 28.6

9.1 .. 66.2

14.0 336 69.1

99 100 18.0 98.0 137 126,802

99 89.0 20,143

.. .. ..

13.7 13.6 38.5

27.0 16.1 29.8

26.1 20.4 2.8

6.5 7.2 7.1

11.7 12.0 7.3

.. .. 58.6

.. 0.71 315.0

6.3 0.59 715.4


Ethiopia Sub-Saharan Africa



2008

66 15 130 3.5 .. 29

81 17 280 8.2 36 53

Yes Public

Yes Public

M M M

M M M

1.1 35 42.6

1.3 233 21.4

3.1 275 ..

0.4 0.0 0.0 0.1 ..

1.1 2.4 0.0 0.7 5

4.6 28.5 1.0 1.7 ..

0.1 .. 0.0

0.2 .. 0.4

.. .. 4.6

.. 0.0 0

10 1.2 3

56 7.2 24

.. .. ..

1.5 3.1 644.0

9.0 10.0 102.4

0.0 5.0 3.6

0.5 7.9 3.9

2.5 6.3 ..

.. .. 0.0

.. 0.17 0.1

.. 0.11 0.5


2010

976 29 523 5.8 69 53

79

Faeroe Islands High income Highincome group 2008


80

2010

2008

0.05 36 .. .. .. ..

0.05 41 .. .. .. ..

1,069 78 39,688 2.3 .. 92

.. ..

No ..

.. .. ..

.. .. ..

2.8 .. 16.9

3.6 .. 3.7

3.1 801 15.4

.. .. 14.0 .. ..

.. .. 31.7 .. ..

47.0 106.1 25.0 67.8 98

.. .. ..

.. .. ..

14.0 336 69.1

.. .. ..

.. .. ..

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

.. 5.2 1.8

0.0 6.5 2.8

11.7 12.0 7.3

.. .. 21.5

.. .. 62.2

6.3 0.59 715.4


Fiji East Asia & Pacific



2008

0.80 48 2,260 2.2 .. 73

0.84 52 4,010 1.4 .. 69

.. Public

No Mixed

M M ..

M M ..

5.2 104 17.5

4.7 .. 13.6

3.3 559 ..

10.8 6.9 0.4 4.5 ..

15.3 71.1 1.6 6.0 ..

21.6 95.3 8.2 11.5 ..

5.8 .. 1.5

.. .. 12.2

.. 144 30.6

40 0.0 5

65 83.3 150

94 81.8 1,281

.. .. ..

9.9 13.9 26.1

11.7 9.9 26.3

0.1 6.2 5.7

0.8 3.5 2.7

10.1 12.7 5.2

.. .. 5.0

.. 0.27 28.3

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

81

Finland High income Highincome group 2008


82

2010

2008

5 61 25,470 4.9 .. 104

5 63 47,600 3.0 .. 101

1,069 78 39,688 2.3 .. 92

Yes Mixed

Yes Mixed

C C C

C P C

3.3 272 20.3

2.3 708 10.2

3.1 801 15.4

55.0 72.0 11.9 39.6 ..

31.1 128.5 26.8 50.0 93

47.0 106.1 25.0 67.8 98

14.9 127 37.2

.. 272 82.5

14.0 336 69.1

99 5.7 347

100 57.1 17,221

99 89.0 20,143

.. .. ..

19.3 14.1 38.0

27.0 16.1 29.8

25.4 18.6 5.4

16.5 12.0 27.4

11.7 12.0 7.3

.. .. 96.0

6.5 0.63 802.3

6.3 0.59 715.4


France High income Highincome group 2008

Country data 2000 Economic and social context Population (millions)a Urban population (% of total) GNI per capita, World Bank Atlas method ($) GDP growth, 1995–2000 and 2000–08 (avg. annual %) Adult literacy rate (% ages 15 and older) Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue)

2008

59 76 24,450 2.9 .. 92

62 77 42,000 1.8 .. 95

Yes Mixed

Yes Mixed

C P C

C C C

2.1 408 26.5

2.0 695 14.0

3.1 801 15.4

56.2 93.1 30.0 65.2 97

47.0 106.1 25.0 67.8 98

20.2 210 67.9

14.0 336 69.1

99 94.6 29,356

99 89.0 20,143

30.9 35.7 38.0

27.0 16.1 29.8

5.4 7.2 3.7

11.7 12.0 7.3

5.2 0.83 209.8

6.3 0.59 715.4


1,069 78 39,688 2.3 .. 92

a. Excludes the French overseas departments of French Guiana, Guadeloupe, Martinique, and Réunion. The Little Data Book on Information and Communication Technology

2010

83

French Polynesia High income Highincome group 2008


84

2010

2008

0.24 52 16,080 3.5 .. ..

0.27 52 .. .. .. ..

1,069 78 39,688 2.3 .. 92

.. ..

No ..

.. .. ..

.. .. ..

3.6 .. ..

.. .. ..

3.1 801 15.4

.. .. 3.0 .. ..

.. .. 10.8 .. ..

47.0 106.1 25.0 67.8 98

.. .. ..

.. .. ..

14.0 336 69.1

.. .. ..

.. .. ..

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

1.1 7.3 0.3

1.1 6.0 1.8

11.7 12.0 7.3

.. .. 16.7

.. .. 74.3

6.3 0.59 715.4


Gabon Sub-Saharan Africa



2008

1 80 3,080 0.3 .. 74

1 85 7,320 2.2 87 ..

No Public

Yes Public

M P C

C C C

2.1 150 41.8

2.0 244 12.4

3.3 559 ..

3.2 9.7 0.4 1.0 50

1.8 89.8 0.8 3.4 ..

21.6 95.3 8.2 11.5 ..

3.7 .. 1.2

5.8 .. 6.2

.. 144 30.6

13 0.0 0

79 18.3 141

94 81.8 1,281

.. .. ..

.. .. ..

11.7 9.9 26.3

0.1 7.9 0.6

0.1 6.6 ..

10.1 12.7 5.2

.. .. 0.8

.. 0.08 6.8

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

85

Gambia, The Sub-Saharan Africa



86

2010

2008

1 49 330 4.6 37 51

2 56 400 5.1 45 55

976 29 523 5.8 69 53

No Public

Yes Mixed

M M C

M C C

6.4 41 23.5

.. 466 ..

3.1 275 ..

2.6 0.4 0.3 1.2 ..

2.9 70.2 0.2 3.5 ..

4.6 28.5 1.0 1.7 ..

.. .. 0.9

.. .. 6.9

.. .. 4.6

20 0.0 0

85 7.6 38

56 7.2 24

.. .. ..

4.0 6.0 383.8

9.0 10.0 102.4

0.5 3.3 ..

2.9 3.8 10.4

2.5 6.3 ..

.. .. ..

.. 0.17 2.9

.. 0.11 0.5


Georgia Europe & Central Asia



2008

5 53 700 5.6 100 74

4 53 2,500 8.1 100 75

Yes ..

Yes Private

P C C

C C C

3.5 69 65.4

6.9 355 30.9

3.0 685 22.6

10.7 4.1 0.1 2.4 91

14.3 64.0 21.0 27.2 89

13.6 47.0 5.6 4.5 ..

2.4 .. 0.5

3.7 88 23.8

.. 328 13.9

79 25.2 2

98 10.6 752

77 40.4 153

.. .. ..

7.3 8.5 47.6

4.8 8.4 31.4

0.2 7.3 ..

0.4 7.8 2.2

19.7 17.0 18.6

.. .. 2.1

.. 0.35 8.7

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

87

Germany High income Highincome group 2008


88

2010

2008

82 73 25,500 2.0 .. ..

82 74 42,710 1.2 .. ..

1,069 78 39,688 2.3 .. 92

Yes Mixed

Yes Mixed

C P C

C C C

2.7 409 17.4

2.5 789 10.6

3.1 801 15.4

61.1 58.6 15.8 33.6 95

62.6 128.5 24.3 65.6 95

47.0 106.1 25.0 67.8 98

15.9 70 30.2

.. 101 75.5

14.0 336 69.1

99 2.0 848

99 54.0 25,654

99 89.0 20,143

.. .. ..

28.8 10.1 38.1

27.0 16.1 29.8

10.5 13.0 6.3

6.9 8.8 8.3

11.7 12.0 7.3

.. .. 62.6

5.4 0.58 640.5

6.3 0.59 715.4


Ghana Sub-Saharan Africa



2008

20 44 330 4.4 58 47

23 50 630 5.6 66 59

Yes Mixed

Yes Mixed

P C C

P C C

1.8 91 29.5

.. 1,780 ..

3.1 275 ..

1.1 0.7 0.1 0.3 ..

0.6 49.6 0.1 1.1 26

4.6 28.5 1.0 1.7 ..

0.9 50 0.2

0.5 85 4.3

.. .. 4.6

.. 0.0 0

73 79.4 86

56 7.2 24

.. .. ..

4.7 5.9 64.4

9.0 10.0 102.4

.. .. 0.0

0.1 7.3 0.0

2.5 6.3 ..

.. .. 0.1

.. 0.29 0.7

.. 0.11 0.5


2010

976 29 523 5.8 69 53

89

Greece High income Highincome group 2008


90

2010

2008

11 60 12,560 3.5 96 81

11 61 28,400 4.2 97 100

1,069 78 39,688 2.3 .. 92

Yes Mixed

Yes Mixed

M P C

C P C

3.7 451 42.3

3.7 813 15.3

3.1 801 15.4

51.8 54.3 2.5 6.9 ..

53.2 122.8 15.5 9.4 100

47.0 106.1 25.0 67.8 98

12.8 89 9.2

15.1 151 43.1

14.0 336 69.1

99 0.0 51

100 86.4 4,537

99 89.0 20,143

.. .. ..

26.7 25.1 25.2

27.0 16.1 29.8

4.4 8.3 1.8

3.2 5.6 1.7

11.7 12.0 7.3

.. .. 10.6

4.5 0.41 79.2

6.3 0.59 715.4


Greenland High income Highincome group 2008


0.06 82 20,290 3.8 .. ..

0.06 84 29,740 1.2 .. ..

.. ..

No ..

.. .. ..

.. .. ..

7.6 64 ..

.. .. ..

3.1 801 15.4

46.6 26.9 10.6 .. ..

40.5 99.1 20.8 .. ..

47.0 106.1 25.0 67.8 98

.. .. 31.7

.. .. 63.9

14.0 336 69.1

.. 0.0 107

90 .. 1,768

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

0.1 5.3 ..

0.3 7.6 ..

11.7 12.0 7.3

.. .. 35.5

.. .. 588.2

6.3 0.59 715.4


2008


2010

1,069 78 39,688 2.3 .. 92

91

Grenada Latin America & Caribbean



92

2010

2008

0.10 31 3,870 7.4 .. 80

0.10 31 5,880 2.3 96 72

949 75 7,852 4.6 93 82

.. Mixed

Yes Private

M M ..

M C C

.. 134 ..

7.4 .. ..

3.3 559 ..

31.0 4.2 2.7 11.9 ..

27.6 58.0 10.5 15.7 ..

21.6 95.3 8.2 11.5 ..

54.1 .. 4.1

54.1 .. 23.2

.. 144 30.6

65 0.0 40

.. 93.2 4,182

94 81.8 1,281

.. .. ..

11.6 7.4 29.3

11.7 9.9 26.3

18.4 6.8 19.4

3.9 5.3 ..

10.1 12.7 5.2

.. .. 49.3

.. 0.27 57.7

4.8 0.36 28.2


Guam High income Highincome group 2008


0.16 93 .. .. .. ..

0.18 93 .. .. .. ..

.. ..

No ..

.. .. ..

.. .. ..

.. 280 ..

.. .. ..

3.1 801 15.4

47.9 17.5 .. .. ..

37.3 59.1 .. .. ..

47.0 106.1 25.0 67.8 98

.. .. 16.1

.. .. 48.4

14.0 336 69.1

.. .. ..

.. .. ..

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

.. .. ..

.. .. ..

11.7 12.0 7.3

.. .. 38.1

.. .. 140.7

6.3 0.59 715.4


2008


2010

1,069 78 39,688 2.3 .. 92

93

Guatemala Latin America & Caribbean



2008

11 45 1,730 4.1 69 58


94

2010

14 49 2,680 3.9 74 70

3,703 41 2,073 8.3 80 64

Yes Private C C C

2.2 434 ..

.. .. ..

3.0 685 22.6

6.0 7.6 .. 1.2 56

10.6 109.2 .. 2.1 ..

13.6 47.0 5.6 4.5 ..

.. .. 0.7

.. .. 14.3

.. 328 13.9

54 .. 1

76 .. 186

77 40.4 153

.. .. ..

8.7 4.5 34.0

4.8 8.4 31.4

0.1 9.2 0.5

0.5 6.3 16.1

19.7 17.0 18.6

.. .. 1.0

.. 0.47 8.8

5.5 0.29 1.8


Guinea Sub-Saharan Africa



2008

8 31 360 4.4 .. 30

10 34 350 3.2 29 51

Yes Mixed

Yes Mixed

M C C

P C C

0.9 82 17.8

.. .. ..

3.1 275 ..

0.3 0.5 0.0 0.3 9

0.2 39.1 0.1 0.5 11

4.6 28.5 1.0 1.7 ..

0.4 .. 0.1

.. .. 0.9

.. .. 4.6

.. 0.0 0

80 0.0 0

56 7.2 24

.. .. ..

3.4 3.5 800.0

9.0 10.0 102.4

0.1 1.6 2.2

0.0 5.8 11.2

2.5 6.3 ..

.. .. ..

.. 0.07 0.2

.. 0.11 0.5


2010

976 29 523 5.8 69 53

95

Guinea-Bissau Sub-Saharan Africa



96

2010

2008

1 30 170 –2.7 41 40

2 30 250 0.6 51 ..

976 29 523 5.8 69 53

Yes Mixed

Yes Mixed

M C C

M P C

.. 46 ..

.. .. ..

3.1 275 ..

0.9 0.0 0.0 0.2 ..

0.3 31.7 0.0 0.2 ..

4.6 28.5 1.0 1.7 ..

0.8 .. 0.2

.. .. 2.4

.. .. 4.6

.. 0.0 0

65 0.0 1

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. ..

0.0 2.0 ..

2.5 6.3 ..

.. .. ..

.. 0.02 ..

.. 0.11 0.5


Guyana Latin America & Caribbean



2008

0.76 29 870 2.5 .. 75

0.76 28 1,450 1.9 .. 81

.. Mixed

Yes Mixed

M C ..

M P P

10.0 164 20.2

.. 439 ..

3.0 685 22.6

9.0 5.3 1.7 2.9 ..

16.4 36.8 6.3 3.8 79

13.6 47.0 5.6 4.5 ..

7.9 .. 6.6

9.6 .. 26.9

.. 328 13.9

.. 0.0 11

95 4.2 47

77 40.4 153

.. .. ..

2.5 7.4 49.5

4.8 8.4 31.4

0.0 3.7 22.6

0.1 3.3 18.5

19.7 17.0 18.6

.. .. ..

.. 0.24 7.9

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

97

Haiti Latin America & Caribbean



98

2010

2008

9 36 .. 2.5 .. ..

10 47 .. 0.5 61 ..

976 29 523 5.8 69 53

Yes Mixed

Yes Mixed

M P C

P P C

.. 32 ..

.. 92 ..

3.1 275 ..

0.8 0.6 0.1 0.1 23

1.1 32.4 1.0 5.1 25

4.6 28.5 1.0 1.7 ..

.. .. 0.2

.. .. 10.1

.. .. 4.6

.. 0.0 5

.. 0.0 16

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. 17.4

.. .. 5.1

2.5 6.3 ..

.. .. 0.1

.. 0.06 0.8

.. 0.11 0.5


Honduras Latin America & Caribbean



2008

6 44 930 2.8 80 63

7 48 1,740 5.3 84 72

Yes Public

Yes Public

C P C

M M ..

4.3 107 16.2

7.1 391 67.1

3.0 685 22.6

4.8 2.5 0.3 1.1 48

11.3 84.9 0.8 2.5 64

13.6 47.0 5.6 4.5 ..

3.9 .. 1.2

3.2 .. 13.1

.. 328 13.9

83 0.0 2

90 0.0 241

77 40.4 153

.. .. ..

.. .. ..

4.8 8.4 31.4

0.0 0.5 ..

0.2 6.4 14.4

19.7 17.0 18.6

.. .. 0.6

8.6 0.37 7.1

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

99

Hong Kong SAR, China High income Highincome group 2008


100

2010

2008

7 100 26,570 1.8 .. ..

7 100 31,420 5.2 .. 75

1,069 78 39,688 2.3 .. 92

.. ..

No ..

.. .. ..

.. .. ..

4.4 243 12.0

3.6 980 12.2

3.1 801 15.4

58.9 81.7 40.0 40.2 99

58.8 166.0 42.0 69.3 99

47.0 106.1 25.0 67.8 98

62.8 353 27.8

119.6 459 67.0

14.0 336 69.1

100 100 16.7 66.9 627 548,318

99 89.0 20,143

.. .. ..

11.3 2.6 25.4

27.0 16.1 29.8

27.3 30.1 1.0

42.6 40.8 1.3

11.7 12.0 7.3

.. .. 80.1

9.2 .. 349.6

6.3 0.59 715.4


Hungary High income Highincome group 2008


2008

10 65 4,660 4.2 .. 80

Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service M Mobile telephone service P Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

10 68 12,810 3.6 99 90

1,069 78 39,688 2.3 .. 92

Yes Private C P C

6.7 330 16.9

3.8 1,127 9.8

3.1 801 15.4

37.2 30.1 2.2 8.5 95

30.8 121.8 17.7 25.6 99

47.0 106.1 25.0 67.8 98

5.5 181 7.0

10.0 161 58.5

14.0 336 69.1

95 1.5 100

99 98.6 5,977

99 89.0 20,143

.. .. ..

30.2 16.1 24.8

27.0 16.1 29.8

27.7 23.7 3.2

24.6 18.8 8.3

11.7 12.0 7.3

.. .. 12.5

8.9 0.62 113.5

6.3 0.59 715.4


2010

101

Iceland High income Highincome group 2008


2008

0.28 92 30,820 5.0 .. 90

0.32 92 40,450 4.5 .. 96

Yes Public

Yes Private

C C C

C C C

2.4 298 33.6

2.9 401 19.5

Performance Access Telephone lines (per 100 people) 69.9 61.0 Mobile cellular subscriptions (per 100 people) 76.5 108.0 Fixed broadband Internet subscribers (per 100 people) 16.7 34.9 Personal computers (per 100 people) 39.1 52.7 Households with a television (%) 97 93 Usage International voice traffic (minutes per person per month) 36.8 21.0 Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) 44.5 90.0 Quality Population covered by mobile cellular network (%) 99 99 Fixed broadband Internet subscribers (% of total subscribers) 5.0 93.7 International Internet bandwidth (bits per second per person) 157 7,061 Affordability Residential fixed line tariff ($ a month) .. 24.1 Mobile cellular prepaid tariff ($ a month) .. 14.1 Fixed broadband Internet access tariff ($ a month) .. 57.0 Trade 0.6 0.4 ICT goods exports (% of total goods exports) 11.0 4.7 ICT goods imports (% of total goods imports) 3.8 4.4 ICT service exports (% of total service exports) Applications .. .. ICT expenditure (% of GDP) .. 0.46 E-gov’t Web measure index (0–1, 1=highest presence) 301.8 1,688.5 Secure Internet servers (per million people)

102

2010

1,069 78 39,688 2.3 .. 92

3.1 801 15.4

47.0 106.1 25.0 67.8 98 14.0 336 69.1 99 89.0 20,143 27.0 16.1 29.8 11.7 12.0 7.3 6.3 0.59 715.4


India South Asia



2008

1,016 28 450 5.9 61 52

1,140 30 1,040 7.9 63 63

Yes Public

Yes Mixed

M P C

C P C

1.5 85 49.3

2.0 .. ..

3.0 685 22.6

3.2 0.4 0.3 0.5 32

3.3 30.4 1.1 3.3 46

13.6 47.0 5.6 4.5 ..

0.2 191 0.5

.. 440 4.5

.. 328 13.9

21 0.0 1

61 41.1 32

77 40.4 153

.. .. ..

3.5 1.6 6.1

4.8 8.4 31.4

1.4 6.0 31.9

1.3 5.0 50.3

19.7 17.0 18.6

.. .. 0.1

4.5 0.48 1.6

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

103

Indonesia East Asia & Pacific



104

2010

2008

205 42 580 –0.6 .. 64

227 51 1,880 5.2 92 74

3,703 41 2,073 8.3 80 64

No Mixed

Yes Mixed

P C C

P C C

1.4 259 11.4

2.2 1,095 28.3

3.0 685 22.6

3.2 1.8 0.2 1.0 62

13.4 61.8 1.4 2.0 65

13.6 47.0 5.6 4.5 ..

0.3 .. 0.9

0.4 160 7.9

.. 328 13.9

89 1.0 1

90 9.4 120

77 40.4 153

.. .. ..

4.5 5.3 21.7

4.8 8.4 31.4

12.6 3.0 ..

4.6 9.8 8.4

19.7 17.0 18.6

.. .. 0.3

3.3 0.33 1.4

5.5 0.29 1.8


Iran, Islamic Rep. Middle East & North Africa



2008

64 64 1,670 3.7 77 72

72 68 3,540 5.9 82 77

.. Public

Yes Public

M M M

P P P

1.1 221 6.0

1.4 913 74.5

3.0 685 22.6

14.8 1.5 0.4 6.3 ..

34.5 59.8 .. 10.6 ..

13.6 47.0 5.6 4.5 ..

0.6 .. 1.0

0.7 .. 32.0

.. 328 13.9

32 0.1 1

95 .. 151

77 40.4 153

.. .. ..

0.2 3.8 43.0

4.8 8.4 31.4

0.0 5.5 0.0

0.1 1.9 ..

19.7 17.0 18.6

.. .. 0.0

3.5 0.26 0.3

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

105

Iraq Middle East & North Africa



2008

25 68 .. 17.9 74 54

31 67 .. –11.4 78 61

3,703 41 2,073 8.3 80 64

Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service

.. ..

No Public

M .. ..

M .. ..

Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue)

.. .. ..

.. 1,098 ..

3.0 685 22.6

2.7 0.0 0.1 0.8 ..

3.5 57.1 0.0 .. 88

13.6 47.0 5.6 4.5 ..

.. .. 0.0

0.0 186 1.0

.. 328 13.9

.. 0.0 ..

72 1.3 1

77 40.4 153

.. .. ..

.. .. ..

4.8 8.4 31.4

.. .. ..

.. .. 3.3

19.7 17.0 18.6

.. .. ..

.. 0.11 0.1

5.5 0.29 1.8

Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

106

2010


Ireland High income Highincome group 2008


2008

4 59 23,170 9.7 .. 92

Structure Separate telecommunications regulator No Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service C Mobile telephone service P Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

4 61 49,770 5.0 .. 100

1,069 78 39,688 2.3 .. 92

Yes Private C C C

2.7 246 14.3

2.5 406 7.1

3.1 801 15.4

48.1 64.7 14.5 35.7 ..

49.8 121.0 25.5 58.2 98

47.0 106.1 25.0 67.8 98

59.1 .. 17.8

.. 243 62.7

14.0 336 69.1

98 0.0 241

99 79.0 15,261

99 89.0 20,143

.. .. ..

42.2 18.7 38.1

27.0 16.1 29.8

34.5 34.0 45.5

16.3 17.5 34.4

11.7 12.0 7.3

.. .. 90.5

4.6 0.68 736.7

6.3 0.59 715.4


2010

107

Isle of Man High income Highincome group 2008


108

2010

2008

0.08 52 21,980 10.4 .. ..

0.08 51 49,310 6.2 .. ..

1,069 78 39,688 2.3 .. 92

.. ..

No ..

.. .. ..

.. .. ..

.. .. ..

.. .. ..

3.1 801 15.4

.. .. .. .. ..

.. .. .. .. ..

47.0 106.1 25.0 67.8 98

.. .. ..

.. .. ..

14.0 336 69.1

.. .. ..

.. .. ..

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

.. .. ..

.. .. ..

11.7 12.0 7.3

.. .. 77.4

.. .. 410.0

6.3 0.59 715.4


Israel High income Highincome group 2008


2008

6 91 17,840 4.6 .. 88

7 92 24,720 3.5 .. 91

.. Mixed

No Mixed

C C C

C C ..

3.0 618 16.1

1.1 692 ..

3.1 801 15.4

47.3 70.0 12.8 25.3 93

44.1 122.9 23.5 24.2 93

47.0 106.1 25.0 67.8 98

22.3 361 20.2

34.4 355 47.9

14.0 336 69.1

97 0.0 53

100 98.2 2,003

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

25.2 16.4 28.7

13.5 9.1 29.6

11.7 12.0 7.3

.. .. 46.7

5.4 0.67 291.4

6.3 0.59 715.4


2010

1,069 78 39,688 2.3 .. 92

109

Italy High income Highincome group 2008


110

2010

2008

57 67 20,890 1.8 98 81

60 68 35,460 1.0 99 92

1,069 78 39,688 2.3 .. 92

Yes Mixed

Yes Private

C C C

C C C

2.2 915 26.7

2.9 1,657 14.6

3.1 801 15.4

47.7 74.2 10.2 18.1 95

35.5 151.0 34.3 36.7 94

47.0 106.1 25.0 67.8 98

13.2 116 23.2

19.7 126 41.8

14.0 336 69.1

100 2.0 168

100 55.0 12,989

99 89.0 20,143

.. .. ..

27.4 17.1 25.8

27.0 16.1 29.8

5.3 9.9 3.0

2.8 5.7 3.0

11.7 12.0 7.3

.. .. 18.3

4.9 0.51 109.2

6.3 0.59 715.4


Jamaica Latin America & Caribbean



2008

3 52 3,310 –0.5 80 75

Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service M Mobile telephone service C Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

3 53 4,800 1.8 86 80

949 75 7,852 4.6 93 82

Yes Private C P C

5.3 268 32.5

1.4 678 31.2

3.3 559 ..

19.1 14.2 .. 4.6 ..

11.8 101.3 3.8 6.8 ..

21.6 95.3 8.2 11.5 ..

12.9 .. 3.1

3.3 .. 57.3

.. 144 30.6

80 .. 28

101 96.5 744

94 81.8 1,281

.. .. ..

10.8 7.0 30.0

11.7 9.9 26.3

0.3 5.7 12.3

0.3 3.9 5.9

10.1 12.7 5.2

.. .. 1.9

3.3 0.32 35.5

4.8 0.36 28.2


2010

111

Japan High income Highincome group 2008


112

2010

2008

127 65 34,620 0.6 .. 83

128 66 38,130 1.6 .. 87

1,069 78 39,688 2.3 .. 92

.. Mixed

No Private

C C C

C C C

2.6 830 26.8

3.0 12 13.1

3.1 801 15.4

48.8 52.6 14.3 31.5 99

37.9 86.4 26.5 40.7 99

47.0 106.1 25.0 67.8 98

2.5 184 30.0

3.9 137 75.2

14.0 336 69.1

99 4.7 57

100 44.0 5,770

99 89.0 20,143

.. .. ..

18.3 32.2 31.6

27.0 16.1 29.8

25.8 17.6 3.5

14.3 10.3 1.1

11.7 12.0 7.3

.. .. 40.5

6.7 0.74 519.4

6.3 0.59 715.4


Jordan Middle East & North Africa



2008

5 78 1,790 3.2 .. 75

6 78 3,470 7.2 92 77

Yes Mixed

Yes Private

M P C

C P C

6.7 163 38.5

6.7 1,105 11.4

3.0 685 22.6

12.9 8.1 0.7 3.1 96

8.8 90.0 3.9 7.5 ..

13.6 47.0 5.6 4.5 ..

6.7 .. 2.7

5.5 .. 27.0

.. 328 13.9

99 0.6 18

99 59.9 781

77 40.4 153

.. .. ..

8.3 4.5 30.9

4.8 8.4 31.4

3.7 5.9 ..

5.5 7.2 0.0

19.7 17.0 18.6

.. .. 0.4

7.3 0.61 11.8

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

113

Kazakhstan Europe & Central Asia



114

2010

2008

15 56 1,260 1.9 100 79

16 58 6,160 9.5 100 91

949 75 7,852 4.6 93 82

.. Mixed

Yes Mixed

C P ..

C P ..

1.5 66 26.7

2.9 253 22.5

3.3 559 ..

12.3 1.3 .. .. 92

22.1 95.1 14.0 .. ..

21.6 95.3 8.2 11.5 ..

1.6 .. 0.7

3.9 88 10.9

.. 144 30.6

94 .. 1

94 30.1 702

94 81.8 1,281

.. .. ..

.. .. ..

11.7 9.9 26.3

0.6 6.9 3.4

0.1 3.3 2.4

10.1 12.7 5.2

.. .. 0.5

.. 0.32 3.3

4.8 0.36 28.2


Kenya Sub-Saharan Africa



2008

31 20 420 2.2 74 53

39 22 730 4.5 87 59

Yes Public

Yes Mixed

M P C

C C C

2.4 21 88.5

6.3 2,298 38.8

3.1 275 ..

0.9 0.4 0.1 0.5 ..

0.6 42.1 1.1 1.4 19

4.6 28.5 1.0 1.7 ..

0.2 .. 0.3

0.3 52 8.7

.. .. 4.6

.. 0.0 0

83 0.8 21

56 7.2 24

.. .. ..

11.6 13.4 167.8

9.0 10.0 102.4

0.1 5.3 2.2

1.3 6.2 13.5

2.5 6.3 ..

.. .. 0.0

5.8 0.30 1.3

.. 0.11 0.5


2010

976 29 523 5.8 69 53

115

Kiribati East Asia & Pacific



116

2010

2008

0.08 43 1,330 6.0 .. 81

0.10 44 2,040 2.4 .. 76

3,703 41 2,073 8.3 80 64

.. Mixed

Yes Public

M .. ..

M P C

6.4 28 ..

.. .. ..

3.0 685 22.6

4.0 0.4 0.6 1.0 ..

4.1 1.0 .. 1.1 ..

13.6 47.0 5.6 4.5 ..

2.2 .. 1.8

.. .. 2.1

.. 328 13.9

.. 0.0 2

.. .. ..

77 40.4 153

.. .. ..

.. .. ..

4.8 8.4 31.4

.. .. ..

.. 1.6 ..

19.7 17.0 18.6

.. .. ..

.. 0.07 ..

5.5 0.29 1.8


Korea, Dem. Rep. East Asia & Pacific



23 60 .. .. .. ..

24 63 .. .. .. ..

.. Public

No Public

M .. ..

M .. ..

.. .. ..

.. .. ..

3.1 275 ..

2.2 0.0 0.0 .. ..

5.0 0.0 0.0 .. ..

4.6 28.5 1.0 1.7 ..

.. .. 0.0

.. .. 0.0

.. .. 4.6

0 .. 0

0 .. 0

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. ..

.. .. ..

2.5 6.3 ..

.. .. ..

.. 0.02 0.0

.. 0.11 0.5


2008


2010

976 29 523 5.8 69 53

117

Korea, Rep. High income Highincome group 2008


118

2010

2008

47 80 9,910 3.5 .. 92

49 81 21,530 4.5 .. 99

1,069 78 39,688 2.3 .. 92

Yes Mixed

Yes Private

C C C

C C C

3.9 758 37.4

4.7 657 14.3

3.1 801 15.4

55.0 57.0 10.9 39.6 ..

43.9 93.8 31.8 57.6 ..

47.0 106.1 25.0 67.8 98

3.2 149 40.5

2.8 218 75.8

14.0 336 69.1

99 75.5 48

94 100.0 4,528

99 89.0 20,143

.. .. ..

6.4 14.6 20.3

27.0 16.1 29.8

35.7 24.4 1.3

26.2 15.2 1.3

11.7 12.0 7.3

.. .. 7.3

9.1 0.82 927.1

6.3 0.59 715.4


Kosovo Europe & Central Asia




2008 2 .. .. .. .. ..

2 .. .. .. .. ..

.. ..

.. ..

.. .. ..

.. .. ..

.. .. ..

.. .. ..

3.0 685 22.6

.. .. .. .. ..

.. .. .. .. ..

13.6 47.0 5.6 4.5 ..

.. .. ..

.. 56 ..

.. 328 13.9

.. .. ..

.. .. ..

77 40.4 153

.. .. ..

.. .. ..

4.8 8.4 31.4

.. .. ..

.. .. ..

19.7 17.0 18.6

.. .. ..

.. .. ..

5.5 0.29 1.8

2010

3,703 41 2,073 8.3 80 64

119

Kuwait High income Highincome group 2008


120

2010

2008

2 98 16,790 1.8 .. 78

3 98 43,930 8.4 94 74

1,069 78 39,688 2.3 .. 92

.. Public

No Public

C P P

M M P

1.7 123 19.7

3.5 372 27.0

3.1 801 15.4

21.3 21.7 .. 11.4 100

19.8 106.6 11.2 23.7 ..

47.0 106.1 25.0 67.8 98

13.5 .. 6.8

.. .. 36.7

14.0 336 69.1

100 .. 26

100 8.8 871

99 89.0 20,143

.. .. ..

9.3 7.9 46.3

27.0 16.1 29.8

.. .. ..

0.3 6.0 45.9

11.7 12.0 7.3

.. .. 1.8

3.2 0.41 85.2

6.3 0.59 715.4


Kyrgyz Republic Europe & Central Asia



2008

5 35 280 5.4 99 76

5 36 780 4.4 99 77

Yes Public

Yes Mixed

M P P

C C C

2.0 53 8.0

4.8 311 3.2

3.1 275 ..

7.7 0.2 0.1 0.5 ..

9.4 64.3 0.7 1.9 ..

4.6 28.5 1.0 1.7 ..

1.0 .. 1.0

2.5 .. 16.1

.. .. 4.6

.. 0.8 2

24 12.7 113

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

0.8 4.6 15.7

0.8 5.1 2.0

2.5 6.3 ..

.. .. 0.4

.. 0.30 0.9

.. 0.11 0.5


2010

976 29 523 5.8 69 53

121

Lao PDR East Asia & Pacific



122

2010

2008

5 22 280 6.1 70 55

6 31 760 6.9 73 59

976 29 523 5.8 69 53

.. Public

Yes Mixed

M M ..

P P P

1.5 47 31.3

1.8 748 63.0

3.1 275 ..

0.8 0.2 0.0 0.3 ..

2.1 32.6 0.1 1.7 ..

4.6 28.5 1.0 1.7 ..

0.4 .. 0.1

0.5 .. 8.5

.. .. 4.6

.. 0.0 0

55 84.3 129

56 7.2 24

.. .. ..

3.9 3.0 268.3

9.0 10.0 102.4

.. .. ..

.. .. ..

2.5 6.3 ..

.. .. ..

.. 0.04 0.5

.. 0.11 0.5


Latvia Europe & Central Asia



2008

2 68 3,220 5.7 100 84

2 68 11,860 8.2 100 93

No Mixed

Yes Mixed

M C C

C P C

4.4 263 20.9

4.0 697 ..

3.3 559 ..

31.0 16.9 1.4 14.3 ..

28.4 98.6 6.4 32.7 99

21.6 95.3 8.2 11.5 ..

5.1 .. 6.3

5.6 176 60.4

.. 144 30.6

89 0.8 65

99 100.1 3,537

94 81.8 1,281

.. .. ..

11.9 7.3 26.0

11.7 9.9 26.3

1.7 7.7 3.5

5.1 6.6 5.2

10.1 12.7 5.2

.. .. 18.2

.. 0.45 114.4

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

123

Lebanon Middle East & North Africa



124

2010

2008

4 86 4,690 1.2 .. ..

4 87 6,780 4.0 90 80

949 75 7,852 4.6 93 82

.. Public

Yes Public

M .. C

M M C

3.4 210 ..

7.9 .. ..

3.3 559 ..

15.3 19.7 2.2 4.6 ..

17.9 34.0 7.5 10.2 97

21.6 95.3 8.2 11.5 ..

9.0 .. 8.0

22.9 .. 22.5

.. 144 30.6

.. 0.0 10

100 67.0 223

94 81.8 1,281

.. .. ..

10.9 22.2 23.0

11.7 9.9 26.3

1.6 4.5 1.4

1.9 3.6 1.9

10.1 12.7 5.2

.. .. 5.0

.. 0.39 15.4

4.8 0.36 28.2


Lesotho Sub-Saharan Africa



2008

2 20 570 2.5 86 61

2 25 1,060 3.9 90 59

Yes Public

Yes Mixed

M M ..

C C C

1.5 126 9.8

0.6 1,111 20.9

3.0 685 22.6

1.2 1.1 0.1 0.1 12

3.2 28.3 0.1 0.3 13

13.6 47.0 5.6 4.5 ..

.. .. 0.2

1.5 .. 3.6

.. 328 13.9

21 0.0 0

55 1.8 5

77 40.4 153

.. .. ..

12.5 12.6 48.9

4.8 8.4 31.4

.. .. ..

.. .. ..

19.7 17.0 18.6

.. .. ..

.. 0.34 0.5

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

125

Liberia Sub-Saharan Africa



126

2010

2008

3 54 140 38.9 .. 65

4 60 170 –1.1 58 ..

976 29 523 5.8 69 53

.. Public

Yes Public

M .. ..

.. P C

.. .. ..

8.2 .. ..

3.1 275 ..

0.2 0.1 .. .. ..

0.1 19.3 0.4 .. 7

4.6 28.5 1.0 1.7 ..

.. .. 0.0

.. 29 0.5

.. .. 4.6

.. .. 0

16 .. ..

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. ..

.. .. ..

2.5 6.3 ..

.. .. ..

.. 0.11 0.3

.. 0.11 0.5


Libya Middle East & North Africa



2008

5 76 4,610 .. .. 96

6 78 12,380 5.6 88 96

.. Public

No Public

M M ..

M M ..

.. 46 ..

.. 1,717 ..

3.3 559 ..

11.3 0.7 .. 2.4 ..

16.4 76.7 1.4 2.2 ..

21.6 95.3 8.2 11.5 ..

.. .. 0.2

5.5 .. 5.1

.. 144 30.6

.. .. 0

71 11.7 50

94 81.8 1,281

.. .. ..

.. .. ..

11.7 9.9 26.3

.. .. 2.3

.. .. 2.5

10.1 12.7 5.2

.. .. ..

.. 0.08 1.1

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

127

Liechtenstein High income Highincome group 2008


2008

0.03 15 79,640 7.4 .. ..

0.04 14 97,990 1.6 .. 86

Yes ..

Yes Public

M .. ..

P P C

1.1 301 ..

1.4 369 ..

Performance Access Telephone lines (per 100 people) 61.1 55.0 Mobile cellular subscriptions (per 100 people) 30.4 95.4 Fixed broadband Internet subscribers (per 100 people) 24.3 47.3 Personal computers (per 100 people) .. .. Households with a television (%) .. .. Usage International voice traffic (minutes per person per month) 251.0 173.2 Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) 36.5 66.0 Quality Population covered by mobile cellular network (%) 90 95 Fixed broadband Internet subscribers (% of total subscribers) 10.3 83.8 International Internet bandwidth (bits per second per person) .. 4,210 Affordability Residential fixed line tariff ($ a month) .. .. Mobile cellular prepaid tariff ($ a month) .. .. Fixed broadband Internet access tariff ($ a month) .. .. Trade .. .. ICT goods exports (% of total goods exports) .. .. ICT goods imports (% of total goods imports) .. .. ICT service exports (% of total service exports) Applications .. .. ICT expenditure (% of GDP) .. 0.19 E-gov’t Web measure index (0–1, 1=highest presence) 541.4 3,480.8 Secure Internet servers (per million people)

128

2010

1,069 78 39,688 2.3 .. 92

3.1 801 15.4

47.0 106.1 25.0 67.8 98 14.0 336 69.1 99 89.0 20,143 27.0 16.1 29.8 11.7 12.0 7.3 6.3 0.59 715.4


Lithuania Europe & Central Asia



2008

3 67 3,190 4.3 100 87

3 67 11,870 7.7 100 92

No Mixed

Yes Private

M C C

C C C

2.3 283 49.8

2.8 402 14.5

3.3 559 ..

33.9 15.0 1.5 6.9 ..

23.4 149.6 17.7 24.2 98

21.6 95.3 8.2 11.5 ..

3.6 .. 6.4

4.7 134 54.4

.. 144 30.6

100 0.0 14

100 99.4 9,751

94 81.8 1,281

.. .. ..

15.0 8.7 15.9

11.7 9.9 26.3

5.2 5.6 4.8

3.2 5.1 3.1

10.1 12.7 5.2

.. .. 12.4

.. 0.61 121.2

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

129

Luxembourg High income Highincome group 2008


0.44 84 43,650 6.3 .. 75

Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Public Level of competition (competition, partial comp., monopoly) International long distance service C Mobile telephone service P Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue)

1.4 622 20.3

2008 0.49 82 69,390 4.0 .. 75

Yes Private C C C

1.4 691 23.9

Performance Access Telephone lines (per 100 people) 57.0 53.3 Mobile cellular subscriptions (per 100 people) 69.5 144.7 Fixed broadband Internet subscribers (per 100 people) 5.6 31.9 Personal computers (per 100 people) 45.8 67.3 Households with a television (%) 93 100 Usage International voice traffic (minutes per person per month) .. 97.7 Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) 22.9 79.2 Quality Population covered by mobile cellular network (%) 98 100 Fixed broadband Internet subscribers (% of total subscribers) 0.0 91.7 International Internet bandwidth (bits per second per person) 690 7,162,591 Affordability Residential fixed line tariff ($ a month) .. 31.3 Mobile cellular prepaid tariff ($ a month) .. 14.0 Fixed broadband Internet access tariff ($ a month) .. 44.3 Trade 14.9 4.7 ICT goods exports (% of total goods exports) 12.7 4.9 ICT goods imports (% of total goods imports) 4.2 5.9 ICT service exports (% of total service exports) Applications .. .. ICT expenditure (% of GDP) .. 0.61 E-gov’t Web measure index (0–1, 1=highest presence) 120.0 1,077.5 Secure Internet servers (per million people)

130

2010

1,069 78 39,688 2.3 .. 92

3.1 801 15.4

47.0 106.1 25.0 67.8 98 14.0 336 69.1 99 89.0 20,143 27.0 16.1 29.8 11.7 12.0 7.3 6.3 0.59 715.4


Macao SAR, China High income Highincome group 2008


0.44 100 14,340 –1.1 91 ..

0.53 100 35,360 15.2 93 ..

.. ..

No ..

.. .. ..

.. .. ..

3.2 317 14.1

2.2 821 15.8

3.1 801 15.4

40.1 32.0 6.3 15.9 ..

33.4 177.2 23.6 38.4 ..

47.0 106.1 25.0 67.8 98

48.4 .. 13.6

26.3 .. 49.2

14.0 336 69.1

100 13.5 240

100 97.6 8,467

99 89.0 20,143

.. .. ..

9.1 2.8 10.0

27.0 16.1 29.8

4.3 7.2 0.9

5.1 10.4 0.6

11.7 12.0 7.3

.. .. 17.8

.. .. 133.8

6.3 0.59 715.4


2008


2010

1,069 78 39,688 2.3 .. 92

131

Macedonia, FYR Europe & Central Asia



132

2010

2008

2 63 1,840 3.0 96 70

2 67 4,130 3.2 97 71

949 75 7,852 4.6 93 82

.. Public

Yes Mixed

M M C

M C C

5.2 168 26.7

6.3 1,065 31.2

3.3 559 ..

25.2 5.8 1.5 3.6 ..

22.4 122.6 14.1 36.8 99

21.6 95.3 8.2 11.5 ..

9.9 .. 2.5

13.2 95 41.5

.. 144 30.6

90 .. 25

100 62.8 17

94 81.8 1,281

.. .. ..

8.7 13.2 14.7

11.7 9.9 26.3

0.3 4.4 12.7

0.4 5.0 12.9

10.1 12.7 5.2

.. .. ..

.. 0.36 16.6

4.8 0.36 28.2


Madagascar Sub-Saharan Africa



2008

15 27 250 3.9 71 45

19 30 420 3.8 .. 66

Yes Mixed

Yes Mixed

C C C

C C C

10.3 44 14.0

3.9 2,427 32.8

3.1 275 ..

0.4 0.4 0.1 0.2 ..

0.9 25.3 0.1 0.6 18

4.6 28.5 1.0 1.7 ..

0.2 .. 0.2

0.1 .. 1.7

.. .. 4.6

21 0.0 0

23 32.6 8

56 7.2 24

.. .. ..

18.3 12.4 120.1

9.0 10.0 102.4

0.9 3.4 ..

0.3 4.2 0.5

2.5 6.3 ..

.. .. ..

.. 0.24 0.4

.. 0.11 0.5


2010

976 29 523 5.8 69 53

133

Malawi Sub-Saharan Africa



134

2010

2008

12 15 150 3.8 64 68

15 19 280 4.2 73 59

976 29 523 5.8 69 53

Yes Public

Yes Mixed

M M C

C C C

1.7 33 ..

3.4 .. ..

3.1 275 ..

0.4 0.4 0.0 0.1 3

1.2 12.0 0.7 0.2 5

4.6 28.5 1.0 1.7 ..

0.2 .. 0.1

.. .. 2.1

.. .. 4.6

20 0.0 0

93 3.2 5

56 7.2 24

.. .. ..

3.3 12.0 900.0

9.0 10.0 102.4

0.2 4.6 ..

0.2 3.4 ..

2.5 6.3 ..

.. .. ..

.. 0.22 0.3

.. 0.11 0.5


Malaysia East Asia & Pacific



2008

23 62 3,450 3.7 89 68

27 70 7,250 5.5 92 72

Yes Mixed

Yes Mixed

P P C

C C C

4.1 394 27.7

4.6 571 22.5

3.3 559 ..

19.9 22.0 7.1 9.5 ..

15.9 102.6 19.3 23.1 ..

21.6 95.3 8.2 11.5 ..

5.2 204 21.4

.. 197 55.8

.. 144 30.6

95 0.0 23

92 25.5 2,374

94 81.8 1,281

.. .. ..

5.1 5.9 20.5

11.7 9.9 26.3

56.6 45.8 1.9

26.2 25.3 5.4

10.1 12.7 5.2

.. .. 6.1

9.7 0.68 33.6

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

135

Maldives South Asia



136

2010

2008

0.27 28 2,150 8.5 96 78

0.31 38 3,640 6.9 98 69

3,703 41 2,073 8.3 80 64

No Mixed

Yes Mixed

M M M

M P P

8.5 60 21.6

12.7 353 15.2

3.0 685 22.6

9.0 2.8 0.4 3.7 57

15.4 142.8 5.9 20.2 85

13.6 47.0 5.6 4.5 ..

3.9 .. 2.2

7.7 .. 23.5

.. 328 13.9

40 0.0 11

100 87.9 2,662

77 40.4 153

.. .. ..

4.1 3.4 9.4

4.8 8.4 31.4

.. 6.1 ..

0.2 6.6 0.0

19.7 17.0 18.6

.. .. ..

.. 0.29 32.3

5.5 0.29 1.8


Mali Sub-Saharan Africa



2008

11 28 250 5.5 19 31

13 32 580 5.2 26 50

Yes Public

Yes Private

P P C

P P C

2.5 37 28.1

4.3 2,059 30.2

3.1 275 ..

0.4 0.1 .. 0.1 14

0.6 27.1 0.1 0.8 22

4.6 28.5 1.0 1.7 ..

0.6 .. 0.1

0.2 .. 1.6

.. .. 4.6

15 .. 0

22 52.1 51

56 7.2 24

.. .. ..

9.9 10.0 58.2

9.0 10.0 102.4

0.2 3.5 6.2

0.2 3.6 15.7

2.5 6.3 ..

.. .. 0.1

.. 0.18 0.5

.. 0.11 0.5


2010

976 29 523 5.8 69 53

137

Malta High income Highincome group 2008


138

2010

2008

0.39 92 9,670 4.4 .. 76

0.41 94 16,690 1.6 92 78

1,069 78 39,688 2.3 .. 92

Yes Mixed

Yes Private

M M C

C C C

2.8 161 23.0

4.6 350 15.1

3.1 801 15.4

52.4 29.3 8.8 20.5 98

58.5 93.6 25.0 .. 99

47.0 106.1 25.0 67.8 98

21.3 .. 13.1

18.5 104 48.3

14.0 336 69.1

99 4.8 87

100 98.1 7,549

99 89.0 20,143

.. .. ..

10.9 11.3 21.1

27.0 16.1 29.8

64.2 44.9 2.5

44.9 20.8 3.4

11.7 12.0 7.3

.. .. 58.5

.. 0.73 985.8

6.3 0.59 715.4


Marshall Islands East Asia & Pacific



2008

0.05 68 2,420 –3.7 .. 73

0.06 71 3,270 2.9 .. 62

.. Mixed

No Mixed

M .. ..

M .. ..

5.7 44 ..

5.2 46 ..

3.0 685 22.6

7.8 0.9 0.8 3.9 ..

7.4 1.7 1.3 9.1 ..

13.6 47.0 5.6 4.5 ..

5.8 .. 1.6

7.0 .. 3.7

.. 328 13.9

.. 0.0 10

.. 0.0 29

77 40.4 153

.. .. ..

.. .. ..

4.8 8.4 31.4

.. .. ..

.. .. ..

19.7 17.0 18.6

.. .. ..

.. 0.07 33.5

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

139

Mauritania Sub-Saharan Africa



140

2010

2008

3 40 460 2.3 51 42

3 41 840 5.1 57 50

976 29 523 5.8 69 53

Yes Public

Yes Mixed

M M C

C C C

2.4 48 131.7

7.7 2,842 23.4

3.1 275 ..

0.7 0.6 0.0 1.0 20

2.4 65.1 0.3 4.5 22

4.6 28.5 1.0 1.7 ..

1.6 .. 0.2

0.3 .. 1.9

.. .. 4.6

.. 0.0 0

62 60.6 76

56 7.2 24

.. .. ..

12.9 9.9 62.4

9.0 10.0 102.4

.. 3.7 ..

.. 1.6 ..

2.5 6.3 ..

.. .. 0.4

.. 0.06 2.1

.. 0.11 0.5


Mauritius Sub-Saharan Africa



2008

1 43 3,870 5.5 84 68

1 42 6,700 3.7 88 73

Yes ..

Yes Mixed

M P M

C C C

3.2 251 37.6

3.6 492 332.6

3.3 559 ..

23.7 15.2 2.9 10.1 93

28.7 81.4 15.7 17.6 96

21.6 95.3 8.2 11.5 ..

6.0 .. 7.3

8.3 .. 22.2

.. 144 30.6

100 0.0 5

99 46.0 364

94 81.8 1,281

.. .. ..

5.5 4.4 50.6

11.7 9.9 26.3

0.8 6.1 1.8

4.0 5.9 3.6

10.1 12.7 5.2

.. .. 10.0

.. 0.47 61.9

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

141

Mayotte Sub-Saharan Africa



142

2010

2008

0.16 .. .. .. .. ..

0.19 .. .. .. .. ..

949 75 7,852 4.6 93 82

.. ..

No ..

.. .. ..

.. .. ..

.. 372 0.0

.. .. ..

3.3 559 ..

6.2 12.7 .. .. ..

5.2 28.0 .. .. ..

21.6 95.3 8.2 11.5 ..

.. .. ..

.. .. ..

.. 144 30.6

.. .. ..

.. .. ..

94 81.8 1,281

.. .. ..

.. .. ..

11.7 9.9 26.3

.. .. ..

.. .. ..

10.1 12.7 5.2

.. .. ..

.. .. ..

4.8 0.36 28.2


Mexico Latin America & Caribbean



2008

98 75 5,110 5.4 91 72

Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service C Mobile telephone service P Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

106 77 9,990 2.7 93 80

949 75 7,852 4.6 93 82

Yes Private C C C

2.1 375 41.5

2.7 840 13.4

3.3 559 ..

12.6 14.4 1.2 5.8 92

19.4 70.8 7.8 14.4 93

21.6 95.3 8.2 11.5 ..

6.6 83 5.2

14.5 166 22.2

.. 144 30.6

86 1.3 9

100 91.8 285

94 81.8 1,281

.. .. ..

22.3 15.0 37.0

11.7 9.9 26.3

23.0 20.3 8.8

20.9 17.2 2.3

10.1 12.7 5.2

.. .. 2.6

4.6 0.71 17.2

4.8 0.36 28.2


2010

143

Micronesia, Fed. Sts. East Asia & Pacific



144

2010

2008

0.11 22 2,270 –0.3 .. ..

0.11 23 2,460 0.0 .. 84

3,703 41 2,073 8.3 80 64

.. Public

No Public

M C ..

M C ..

4.8 74 4.9

5.3 238 13.2

3.0 685 22.6

9.0 0.0 1.4 1.3 ..

7.9 30.8 1.2 5.5 ..

13.6 47.0 5.6 4.5 ..

5.2 .. 3.7

6.8 .. 14.5

.. 328 13.9

0 0.0 10

.. 6.7 143

77 40.4 153

.. .. ..

8.0 4.9 40.0

4.8 8.4 31.4

.. .. ..

.. .. ..

19.7 17.0 18.6

.. .. ..

.. 0.08 9.0

5.5 0.29 1.8


Moldova Europe & Central Asia



2008

4 45 370 –2.6 97 71

4 42 1,500 6.3 98 68

Yes Public

Yes Private

M C C

C C C

3.9 97 67.9

10.1 294 35.7

3.0 685 22.6

14.2 3.4 0.3 1.5 83

30.7 66.7 4.3 11.4 82

13.6 47.0 5.6 4.5 ..

3.3 .. 1.3

12.9 113 23.4

.. 328 13.9

70 2.3 2

98 73.9 966

77 40.4 153

.. .. ..

3.1 8.9 23.2

4.8 8.4 31.4

1.6 5.5 10.5

6.8 3.4 16.8

19.7 17.0 18.6

.. .. 0.7

.. 0.31 9.7

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

145

Monaco High income Highincome group 2008


2008

0.03 100 .. .. .. ..

0.03 100 .. .. .. ..

.. Mixed

No Private

M M C

M M C

.. .. ..

.. .. ..

Performance Access Telephone lines (per 100 people) .. .. Mobile cellular subscriptions (per 100 people) .. .. Fixed broadband Internet subscribers (per 100 people) .. .. Personal computers (per 100 people) .. .. Households with a television (%) .. .. Usage International voice traffic (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) .. .. Quality Population covered by mobile cellular network (%) .. .. Fixed broadband Internet subscribers (% of total subscribers) .. .. International Internet bandwidth (bits per second per person) .. .. Affordability Residential fixed line tariff ($ a month) .. .. Mobile cellular prepaid tariff ($ a month) .. .. Fixed broadband Internet access tariff ($ a month) .. .. Trade .. .. ICT goods exports (% of total goods exports) .. .. ICT goods imports (% of total goods imports) .. .. ICT service exports (% of total service exports) Applications .. .. ICT expenditure (% of GDP) .. 0.38 E-gov’t Web measure index (0–1, 1=highest presence) 248.8 1,554.3 Secure Internet servers (per million people)

146

2010

1,069 78 39,688 2.3 .. 92

3.1 801 15.4

47.0 106.1 25.0 67.8 98 14.0 336 69.1 99 89.0 20,143 27.0 16.1 29.8 11.7 12.0 7.3 6.3 0.59 715.4


Mongolia East Asia & Pacific



2008

2 57 410 3.0 98 66

3 57 1,670 7.8 97 81

No Mixed

Yes Mixed

M P C

P C C

4.3 60 4.7

6.0 393 20.9

3.0 685 22.6

4.9 6.5 0.3 1.3 ..

7.6 66.8 1.4 24.6 86

13.6 47.0 5.6 4.5 ..

0.8 .. 1.3

0.4 .. 12.5

.. 328 13.9

58 0.5 3

66 96.8 947

77 40.4 153

.. .. ..

.. .. ..

4.8 8.4 31.4

0.1 6.8 3.9

0.1 5.1 3.7

19.7 17.0 18.6

.. .. 0.4

.. 0.42 8.2

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

147

Montenegro Europe & Central Asia



148

2010

2008

0.66 59 1,840 –1.6 .. ..

0.62 60 6,660 5.1 .. ..

949 75 7,852 4.6 93 82

.. ..

Yes Private

.. .. ..

C C C

.. .. ..

.. .. ..

3.3 559 ..

.. .. .. .. ..

58.2 118.1 14.3 .. 98

21.6 95.3 8.2 11.5 ..

.. .. ..

6.7 126 47.2

.. 144 30.6

.. .. ..

99 29.1 1,208

94 81.8 1,281

.. .. ..

4.1 6.7 21.3

11.7 9.9 26.3

.. .. ..

.. .. ..

10.1 12.7 5.2

.. .. ..

.. 0.37 19.2

4.8 0.36 28.2


Morocco Middle East & North Africa



2008

29 53 1,310 3.4 .. 51

32 56 2,520 5.0 56 61

Yes Mixed

Yes Mixed

M C C

C C C

3.2 260 50.7

5.1 821 20.3

3.0 685 22.6

4.9 8.1 0.1 1.2 72

9.5 72.2 1.5 5.7 77

13.6 47.0 5.6 4.5 ..

.. .. 0.7

1.8 55 33.0

.. 328 13.9

95 0.0 4

98 98.9 795

77 40.4 153

.. .. ..

27.4 22.2 20.0

4.8 8.4 31.4

7.4 6.9 ..

5.7 6.7 5.9

19.7 17.0 18.6

.. .. 0.2

12.5 0.21 1.9

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

149

Mozambique Sub-Saharan Africa



150

2010

2008

18 31 230 8.1 .. 37

22 37 380 8.0 54 52

976 29 523 5.8 69 53

Yes Public

Yes Mixed

M C C

M C C

2.6 60 49.6

1.2 605 24.6

3.1 275 ..

0.5 0.3 0.0 0.3 5

0.3 19.7 .. 1.4 9

4.6 28.5 1.0 1.7 ..

3.0 .. 0.1

1.0 .. 1.6

.. .. 4.6

.. .. 0

44 .. 3

56 7.2 24

.. .. ..

17.7 10.1 100.1

9.0 10.0 102.4

0.0 2.7 3.2

0.2 3.9 6.1

2.5 6.3 ..

.. .. ..

.. 0.31 0.3

.. 0.11 0.5


Myanmar East Asia & Pacific



2008

47 28 .. 8.1 90 49

50 33 .. 13.0 92 56

.. Public

No Public

M M M

M M P

0.2 37 25.3

0.5 90 2.6

3.1 275 ..

0.6 0.0 0.0 0.2 ..

1.6 0.7 0.0 0.9 ..

4.6 28.5 1.0 1.7 ..

0.1 .. 0.0

0.2 .. 0.2

.. .. 4.6

.. .. 0

10 47.7 20

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. ..

.. .. ..

2.5 6.3 ..

.. .. ..

.. 0.11 0.0

.. 0.11 0.5


2010

976 29 523 5.8 69 53

151

Namibia Sub-Saharan Africa



152

2010

2008

2 32 2,030 3.5 85 73

2 37 4,210 5.6 88 71

949 75 7,852 4.6 93 82

Yes Public

Yes Public

M M C

M P C

3.1 115 29.6

4.1 435 7.5

3.3 559 ..

6.0 4.5 0.5 4.1 29

6.6 49.4 4.3 23.9 ..

21.6 95.3 8.2 11.5 ..

5.1 .. 1.6

.. .. 5.3

.. 144 30.6

85 0.0 2

95 0.3 27

94 81.8 1,281

.. .. ..

14.5 11.5 46.1

11.7 9.9 26.3

1.0 8.3 2.7

0.6 4.9 2.3

10.1 12.7 5.2

.. .. 1.6

.. 0.17 8.8

4.8 0.36 28.2


Nepal South Asia



2008

24 13 220 4.6 49 56

29 17 400 3.5 58 61

Yes Public

Yes Private

M M C

C C C

1.3 60 26.7

1.0 565 26.7

3.1 275 ..

1.1 0.0 0.0 0.3 13

2.8 14.6 0.3 0.5 28

4.6 28.5 1.0 1.7 ..

0.2 .. 0.2

0.5 103 1.7

.. .. 4.6

.. 0.0 0

10 12.5 5

56 7.2 24

.. .. ..

3.4 2.9 22.8

9.0 10.0 102.4

0.1 3.2 ..

0.1 5.4 ..

2.5 6.3 ..

.. .. ..

.. 0.29 1.1

.. 0.11 0.5


2010

976 29 523 5.8 69 53

153

Netherlands High income Highincome group 2008


2008

16 77 26,580 4.1 .. 98

16 82 49,340 1.9 .. 98

Yes Mixed

Yes Private

C C C

C C C

3.7 353 21.6

0.7 .. ..

Performance Access Telephone lines (per 100 people) 62.1 44.5 Mobile cellular subscriptions (per 100 people) 67.5 125.4 Fixed broadband Internet subscribers (per 100 people) 37.1 34.3 Personal computers (per 100 people) 39.6 91.2 Households with a television (%) .. 98 Usage International voice traffic (minutes per person per month) 25.9 .. Mobile telephone usage (minutes per user per month) 113 137 Internet users (per 100 people) 44.0 87.0 Quality Population covered by mobile cellular network (%) 100 98 Fixed broadband Internet subscribers (% of total subscribers) 4.4 98.0 International Internet bandwidth (bits per second per person) 4,275 78,156 Affordability Residential fixed line tariff ($ a month) .. 31.2 Mobile cellular prepaid tariff ($ a month) .. 17.7 Fixed broadband Internet access tariff ($ a month) .. 38.1 Trade 19.3 11.8 ICT goods exports (% of total goods exports) 21.2 12.6 ICT goods imports (% of total goods imports) 5.3 10.6 ICT service exports (% of total service exports) Applications .. 6.3 ICT expenditure (% of GDP) .. 0.79 E-gov’t Web measure index (0–1, 1=highest presence) 49.7 1,415.9 Secure Internet servers (per million people)

154

2010

1,069 78 39,688 2.3 .. 92

3.1 801 15.4

47.0 106.1 25.0 67.8 98 14.0 336 69.1 99 89.0 20,143 27.0 16.1 29.8 11.7 12.0 7.3 6.3 0.59 715.4


Netherlands Antilles High income Highincome group 2008


2008

0.18 90 .. .. .. 90

0.20 93 .. .. 96 88

.. ..

No ..

.. .. ..

.. .. ..

.. .. ..

.. .. ..

3.1 801 15.4

45.1 108.6 .. .. ..

47.0 106.1 25.0 67.8 98

.. .. ..

14.0 336 69.1

.. .. ..

99 89.0 20,143

.. .. ..

27.0 16.1 29.8

.. .. 0.9

11.7 12.0 7.3

.. .. 706.8

6.3 0.59 715.4


Performance Access Telephone lines (per 100 people) 44.3 Mobile cellular subscriptions (per 100 people) 16.5 Fixed broadband Internet subscribers (per 100 people) .. Personal computers (per 100 people) .. Households with a television (%) .. Usage International voice traffic (minutes per person per month) .. Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 1.1 Quality Population covered by mobile cellular network (%) .. Fixed broadband Internet subscribers (% of total subscribers) .. International Internet bandwidth (bits per second per person) .. Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade .. ICT goods exports (% of total goods exports) .. ICT goods imports (% of total goods imports) 1.2 ICT service exports (% of total service exports) Applications .. ICT expenditure (% of GDP) .. E-gov’t Web measure index (0–1, 1=highest presence) 166.3 Secure Internet servers (per million people)


2010

1,069 78 39,688 2.3 .. 92

155

New Caledonia High income Highincome group 2008


156

2010

2008

0.21 62 14,020 0.2 .. ..

0.25 65 .. .. 96 ..

1,069 78 39,688 2.3 .. 92

.. ..

No ..

.. .. ..

.. .. ..

2.8 345 43.5

.. 637 ..

3.1 801 15.4

23.9 23.4 4.2 6.4 ..

25.5 79.6 10.8 17.1 ..

47.0 106.1 25.0 67.8 98

15.2 .. 14.1

17.9 .. 34.5

14.0 336 69.1

85 0.0 9

90 95.7 4,053

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

0.5 6.2 1.6

0.3 3.7 0.5

11.7 12.0 7.3

.. .. 32.2

.. .. 87.9

6.3 0.59 715.4


New Zealand High income Highincome group 2008


2008

4 86 13,450 2.6 .. 97

Structure Separate telecommunications regulator .. Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service C Mobile telephone service C Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue)

4 87 27,830 3.1 .. 108

Yes Private

3.4 630 16.2

C C C

2.9 605 22.2

Performance Access Telephone lines (per 100 people) 47.5 41.0 Mobile cellular subscriptions (per 100 people) 40.0 108.2 Fixed broadband Internet subscribers (per 100 people) 13.0 35.2 Personal computers (per 100 people) 35.8 52.6 Households with a television (%) 98 99 Usage International voice traffic (minutes per person per month) 30.8 25.8 Mobile telephone usage (minutes per user per month) 87 83 Internet users (per 100 people) 47.5 71.4 Quality Population covered by mobile cellular network (%) 97 97 Fixed broadband Internet subscribers (% of total subscribers) 0.9 60.8 International Internet bandwidth (bits per second per person) 65 4,544 Affordability Residential fixed line tariff ($ a month) .. 34.4 Mobile cellular prepaid tariff ($ a month) .. 23.1 Fixed broadband Internet access tariff ($ a month) .. 30.7 Trade 2.2 1.8 ICT goods exports (% of total goods exports) 12.6 8.4 ICT goods imports (% of total goods imports) 6.2 4.9 ICT service exports (% of total service exports) Applications .. 5.5 ICT expenditure (% of GDP) .. 0.64 E-gov’t Web measure index (0–1, 1=highest presence) 156.9 1,059.1 Secure Internet servers (per million people)


1,069 78 39,688 2.3 .. 92

2010

3.1 801 15.4

47.0 106.1 25.0 67.8 98 14.0 336 69.1 99 89.0 20,143 27.0 16.1 29.8 11.7 12.0 7.3 6.3 0.59 715.4

157

Nicaragua Latin America & Caribbean



158

2010

2008

5 55 730 5.0 77 68

6 57 1,080 3.5 78 73

3,703 41 2,073 8.3 80 64

Yes Public

Yes Private

M C C

C C C

2.6 114 5.9

3.7 334 24.0

3.0 685 22.6

3.2 1.8 0.3 2.4 59

5.5 54.8 0.4 4.0 ..

13.6 47.0 5.6 4.5 ..

2.9 .. 1.0

3.2 .. 3.3

.. 328 13.9

.. 4.5 1

70 80.6 144

77 40.4 153

.. .. ..

5.1 13.8 30.0

4.8 8.4 31.4

0.1 4.1 11.3

0.2 6.2 8.2

19.7 17.0 18.6

.. .. 1.2

.. 0.29 6.3

5.5 0.29 1.8


Niger Sub-Saharan Africa



2008

11 16 170 3.4 9 16

15 17 330 4.4 29 29

.. Public

Yes Mixed

M C C

M C M

0.9 16 ..

2.2 328 ..

3.1 275 ..

0.2 0.0 0.0 0.0 6

0.4 12.9 0.0 0.1 6

4.6 28.5 1.0 1.7 ..

0.1 .. 0.0

0.2 .. 0.5

.. .. 4.6

13 0.0 0

45 5.9 11

56 7.2 24

.. .. ..

13.6 13.8 58.2

9.0 10.0 102.4

0.2 2.1 0.5

0.7 3.6 32.8

2.5 6.3 ..

.. .. ..

.. 0.07 0.3

.. 0.11 0.5


2010

976 29 523 5.8 69 53

159

Nigeria Sub-Saharan Africa



160

2010

2008

125 43 270 2.7 .. 49

151 48 1,170 6.6 60 51

3,703 41 2,073 8.3 80 64

Yes Public

Yes Mixed

M C C

C C C

0.8 50 37.2

3.4 256 7.8

3.0 685 22.6

0.4 0.0 0.0 0.6 ..

0.9 41.7 0.1 0.9 25

13.6 47.0 5.6 4.5 ..

0.2 .. 0.1

0.1 .. 15.9

.. 328 13.9

38 0.0 0

83 58.7 5

77 40.4 153

.. .. ..

10.3 12.1 690.1

4.8 8.4 31.4

0.0 3.4 ..

0.0 10.2 ..

19.7 17.0 18.6

.. .. 0.0

3.1 0.22 0.8

5.5 0.29 1.8


Northern Mariana Islands High income Highincome group 2008


0.07 90 .. .. .. ..

0.09 91 .. .. .. ..

.. ..

No ..

.. .. ..

.. .. ..

.. .. ..

.. .. ..

3.1 801 15.4

30.4 4.3 3.4 .. ..

28.9 26.2 .. .. ..

47.0 106.1 25.0 67.8 98

.. .. ..

.. .. ..

14.0 336 69.1

.. .. ..

.. .. ..

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

.. .. ..

.. .. ..

11.7 12.0 7.3

.. .. 28.1

.. .. 59.7

6.3 0.59 715.4


2008


2010

1,069 78 39,688 2.3 .. 92

161

Norway High income Highincome group 2008


162

2010

2008

4 76 35,860 3.6 .. 98

5 77 87,340 2.4 .. 98

1,069 78 39,688 2.3 .. 92

Yes Public

Yes Mixed

C P C

C C C

1.4 251 89.3

1.2 445 ..

3.1 801 15.4

53.5 71.8 26.2 49.0 ..

39.8 110.1 35.9 62.9 95

47.0 106.1 25.0 67.8 98

17.7 163 26.7

16.1 236 82.5

14.0 336 69.1

96 2.0 875

.. 92.7 26,904

99 89.0 20,143

.. .. ..

37.6 9.7 57.0

27.0 16.1 29.8

2.4 10.6 5.4

2.0 8.2 5.7

11.7 12.0 7.3

.. 3.7 .. 0.95 81.8 1,011.0

6.3 0.59 715.4


Oman High income Highincome group 2008


2008

2 72 6,720 3.2 .. 68

3 72 14,330 4.0 87 66

No Public

Yes Mixed

M M ..

M P M

1.9 186 19.0

3.4 967 65.8

3.1 801 15.4

9.2 6.7 1.0 3.3 ..

9.8 115.6 2.9 16.9 84

47.0 106.1 25.0 67.8 98

9.1 .. 3.5

2.5 .. 20.0

14.0 336 69.1

91 0.0 16

96 39.9 894

99 89.0 20,143

.. .. ..

32.6 5.5 31.3

27.0 16.1 29.8

0.6 3.7 ..

1.6 3.2 ..

11.7 12.0 7.3

.. .. 0.8

.. 0.48 11.5

6.3 0.59 715.4


2010

1,069 78 39,688 2.3 .. 92

163

Pakistan South Asia



164

2010

2008

138 33 490 3.0 43 ..

166 36 950 5.4 54 42

3,703 41 2,073 8.3 80 64

Yes Mixed

Yes Mixed

M P C

C C C

1.8 50 19.5

2.7 50 1.7

3.0 685 22.6

2.2 0.2 0.1 0.4 ..

2.7 53.0 2.2 .. 56

13.6 47.0 5.6 4.5 ..

0.6 .. 1.4

0.9 164 11.1

.. 328 13.9

27 0.0 0

90 4.5 43

77 40.4 153

.. .. ..

3.6 1.9 18.5

4.8 8.4 31.4

.. .. 15.4

0.5 5.7 6.7

19.7 17.0 18.6

.. .. 0.0

4.4 0.42 0.6

5.5 0.29 1.8


Palau East Asia & Pacific



0.02 70 6,260 1.2 .. ..

0.02 80 8,630 1.8 .. 97

.. ..

No ..

.. .. ..

.. .. ..

4.4 .. ..

5.2 204 11.3

3.3 559 ..

34.7 12.3 5.2 .. ..

36.3 60.2 5.3 .. ..

21.6 95.3 8.2 11.5 ..

.. .. 20.0

.. .. 27.3

.. 144 30.6

.. 0.0 150

95 9.1 690

94 81.8 1,281

.. .. ..

.. .. ..

11.7 9.9 26.3

.. .. ..

.. .. ..

10.1 12.7 5.2

.. .. 51.0

.. 0.18 49.0

4.8 0.36 28.2


2008


2010

949 75 7,852 4.6 93 82

165

Panama Latin America & Caribbean



166

2010

2008

3 66 3,740 5.0 92 76

3 73 6,690 6.6 94 80

949 75 7,852 4.6 93 82

Yes Mixed

Yes Mixed

M P C

C P C

3.8 153 ..

3.2 380 ..

3.3 559 ..

14.5 13.9 1.5 3.6 ..

15.4 115.2 6.1 2.8 83

21.6 95.3 8.2 11.5 ..

4.6 .. 6.6

5.1 .. 27.5

.. 144 30.6

74 16.0 112

83 94.3 15,964

94 81.8 1,281

.. .. ..

9.1 5.1 15.0

11.7 9.9 26.3

0.1 8.2 ..

0.0 6.9 4.5

10.1 12.7 5.2

.. .. 9.6

5.5 0.41 85.7

4.8 0.36 28.2


Papua New Guinea East Asia & Pacific



2008

5 13 620 –0.8 57 ..

7 13 1,040 2.9 60 ..

Yes Public

Yes Public

M M P

M M P

2.3 41 82.6

.. .. ..

3.0 685 22.6

1.2 0.2 0.5 5.2 ..

0.9 9.1 .. 6.4 ..

13.6 47.0 5.6 4.5 ..

0.7 .. 0.8

.. .. 1.8

.. 328 13.9

.. .. 1

.. .. 2

77 40.4 153

.. .. ..

4.0 12.8 144.3

4.8 8.4 31.4

0.0 3.6 ..

0.1 4.1 2.2

19.7 17.0 18.6

.. .. ..

.. 0.09 1.5

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

167

Paraguay Latin America & Caribbean



168

2010

2008

5 55 1,350 0.1 .. 72

6 60 2,110 3.7 95 72

3,703 41 2,073 8.3 80 64

Yes Public

Yes Public

M C C

M C C

4.6 123 26.3

4.8 799 ..

3.0 685 22.6

5.3 15.3 0.5 1.3 72

7.9 95.5 1.7 7.8 79

13.6 47.0 5.6 4.5 ..

1.6 62 0.7

2.9 244 14.3

.. 328 13.9

.. 0.5 2

.. 84.4 481

77 40.4 153

.. .. ..

7.2 5.7 35.0

4.8 8.4 31.4

0.2 11.1 1.8

0.2 21.3 1.3

19.7 17.0 18.6

.. .. 0.7

.. 0.44 5.7

5.5 0.29 1.8


Peru Latin America & Caribbean



2008

26 71 2,050 2.4 .. 87


29 71 3,990 6.0 90 87

949 75 7,852 4.6 93 82

Yes Private C C C

2.7 473 22.2

3.1 624 22.0

3.3 559 ..

6.6 4.9 0.5 4.0 72

10.0 72.7 3.7 10.1 69

21.6 95.3 8.2 11.5 ..

1.8 .. 3.1

8.1 91 24.7

.. 144 30.6

.. 0.8 4

95 47.1 2,646

94 81.8 1,281

.. .. ..

15.4 8.0 36.4

11.7 9.9 26.3

0.4 10.1 ..

0.1 5.3 3.9

10.1 12.7 5.2

.. .. 1.3

3.4 0.57 10.5

4.8 0.36 28.2


2010

169

Philippines East Asia & Pacific



2008

78 59 1,030 3.5 93 78


170

2010

90 65 1,890 5.1 94 78

3,703 41 2,073 8.3 80 64

Yes Private C C C

2.9 482 47.4

4.4 1,555 24.4

3.0 685 22.6

3.9 8.3 0.5 1.9 ..

4.5 75.4 3.3 7.2 63

13.6 47.0 5.6 4.5 ..

2.3 .. 2.0

2.3 44 6.2

.. 328 13.9

70 0.0 2

99 34.9 113

77 40.4 153

.. .. ..

14.2 5.7 23.4

4.8 8.4 31.4

69.4 42.7 7.6

54.1 34.7 7.9

19.7 17.0 18.6

.. .. 0.9

6.1 0.51 5.3

5.5 0.29 1.8


Poland Europe & Central Asia



2008

38 62 4,590 5.4 .. 86

38 61 11,730 4.4 100 88

Yes Mixed

Yes Mixed

M P C

C P C

4.1 256 19.4

3.9 396 14.4

3.3 559 ..

28.5 17.5 2.4 6.9 ..

25.5 115.2 13.6 16.9 98

21.6 95.3 8.2 11.5 ..

4.2 161 7.3

5.1 110 49.0

.. 144 30.6

95 0.0 20

99 92.7 2,748

94 81.8 1,281

.. .. ..

28.0 12.5 27.0

11.7 9.9 26.3

4.5 10.5 2.8

7.5 8.9 4.5

10.1 12.7 5.2

.. .. 8.5

5.5 0.54 123.1

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

171

Portugal High income Highincome group 2008


172

2010

2008

10 54 11,590 4.2 .. 91

11 59 20,680 0.9 95 91

1,069 78 39,688 2.3 .. 92

Yes Mixed

Yes Mixed

C P C

C C C

4.5 594 22.7

4.6 1,534 16.3

3.1 801 15.4

42.3 65.2 6.3 10.3 ..

38.7 140.4 15.8 18.2 99

47.0 106.1 25.0 67.8 98

11.4 133 16.4

14.8 118 42.1

14.0 336 69.1

99 0.0 49

99 97.6 4,790

99 89.0 20,143

.. .. ..

25.7 26.4 30.2

27.0 16.1 29.8

7.8 9.0 2.7

7.4 7.9 5.0

11.7 12.0 7.3

.. .. 13.4

6.0 0.60 136.2

6.3 0.59 715.4


Puerto Rico High income Highincome group 2008


4 95 10,560 4.4 .. ..

4 98 .. .. 90 ..

.. ..

No ..

.. .. ..

.. .. ..

3.2 387 ..

.. .. ..

3.1 801 15.4

34.1 24.3 6.6 0.7 ..

26.3 85.8 .. 0.8 ..

47.0 106.1 25.0 67.8 98

.. .. 10.5

.. 1,739 25.3

14.0 336 69.1

.. 8.9 20

100 .. 511

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

.. .. ..

.. .. ..

11.7 12.0 7.3

.. .. 16.4

.. .. 61.4

6.3 0.59 715.4


2008


2010

1,069 78 39,688 2.3 .. 92

173

Qatar High income Highincome group 2008


174

2010

2008

0.62 95 .. .. .. 77

1 96 .. 9.0 93 61

1,069 78 39,688 2.3 .. 92

.. Mixed

Yes Mixed

M M M

M P M

1.9 169 10.8

1.8 597 22.5

3.1 801 15.4

26.0 19.6 1.7 14.6 ..

20.6 131.4 9.0 15.7 ..

47.0 106.1 25.0 67.8 98

32.1 .. 4.9

37.0 .. 34.0

14.0 336 69.1

95 0.0 69

100 89.2 2,044

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

0.1 5.1 ..

0.0 8.2 ..

11.7 12.0 7.3

.. .. 4.6

.. 0.39 63.9

6.3 0.59 715.4


Romania Europe & Central Asia



2008

22 54 1,690 –2.1 97 68

22 54 8,280 6.4 98 82

No Mixed

Yes Mixed

M C C

C C C

2.3 151 67.8

3.4 561 21.5

3.3 559 ..

17.4 11.1 1.7 3.2 ..

23.4 113.7 11.7 19.2 97

21.6 95.3 8.2 11.5 ..

2.9 .. 3.6

3.4 104 28.8

.. 144 30.6

97 4.3 4

98 99.4 9,111

94 81.8 1,281

.. .. ..

12.2 11.9 22.7

11.7 9.9 26.3

5.3 12.0 10.8

5.3 7.5 15.8

10.1 12.7 5.2

.. .. 2.4

4.9 0.41 20.5

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

175

Russian Federation Europe & Central Asia



176

2010

2008

146 73 1,710 1.2 99 ..

142 73 9,660 6.7 100 83

949 75 7,852 4.6 93 82

.. Mixed

No Mixed

P C ..

P C ..

2.0 83 11.5

2.6 439 ..

3.3 559 ..

21.9 2.2 0.3 6.4 ..

31.6 140.6 21.5 13.3 ..

21.6 95.3 8.2 11.5 ..

1.1 137 2.0

.. 228 31.9

.. 144 30.6

.. 0.0 21

95 16.1 573

94 81.8 1,281

.. .. ..

11.7 8.6 13.9

11.7 9.9 26.3

0.8 5.6 4.6

0.4 8.9 6.1

10.1 12.7 5.2

.. .. 2.0

3.5 0.33 10.5

4.8 0.36 28.2


Rwanda Sub-Saharan Africa



2008

8 14 250 10.1 65 48

10 18 440 6.7 70 65

No Mixed

Yes Mixed

M M ..

P P C

1.0 189 93.1

3.1 1,952 15.8

3.1 275 ..

0.2 0.5 0.0 0.1 2

0.2 13.6 0.1 0.3 2

4.6 28.5 1.0 1.7 ..

.. .. 0.1

0.9 .. 3.1

.. .. 4.6

50 0.0 0

92 50.1 27

56 7.2 24

.. .. ..

7.3 10.0 91.8

9.0 10.0 102.4

0.0 9.3 ..

0.5 12.5 1.9

2.5 6.3 ..

.. .. 0.1

.. 0.27 0.6

.. 0.11 0.5


2010

976 29 523 5.8 69 53

177

Samoa East Asia & Pacific



178

2010

2008

0.18 22 1,360 3.3 .. 72

0.18 23 2,820 4.0 99 74

3,703 41 2,073 8.3 80 64

.. ..

Yes Public

.. .. ..

M P C

4.2 55 13.3

4.7 95 ..

3.0 685 22.6

4.8 1.4 0.2 0.6 ..

16.1 69.3 .. 2.3 ..

13.6 47.0 5.6 4.5 ..

12.5 .. 0.6

12.7 .. 5.0

.. 328 13.9

.. 0.0 1

.. .. 50

77 40.4 153

.. .. ..

10.3 8.7 169.3

4.8 8.4 31.4

0.3 3.4 ..

0.8 3.0 0.7

19.7 17.0 18.6

.. .. 11.3

.. 0.18 22.4

5.5 0.29 1.8


San Marino High income Highincome group 2008


2008

.. 93 .. .. .. ..

0.03 94 46,770 3.9 .. ..

.. Mixed

No Mixed

M C ..

M C ..

0.4 497 62.9

0.4 438 45.6

3.1 801 15.4

.. .. .. .. ..

68.7 77.4 21.0 80.0 ..

47.0 106.1 25.0 67.8 98

.. .. ..

495.6 .. 54.8

14.0 336 69.1

.. 98 .. 75.4 .. 258,015

99 89.0 20,143

Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)


1,069 78 39,688 2.3 .. 92

.. .. ..

.. .. ..

27.0 16.1 29.8

.. .. ..

.. .. ..

11.7 12.0 7.3

.. .. ..

.. 0.20 954.3

6.3 0.59 715.4

2010

179

São Tomé and Príncipe Sub-Saharan Africa



180

2010

2008

0.14 53 .. .. 85 ..

0.16 61 1,030 6.5 88 68

3,703 41 2,073 8.3 80 64

.. Mixed

Yes Mixed

M .. ..

M M M

6.6 43 16.6

8.0 466 11.8

3.0 685 22.6

3.3 0.0 0.3 1.0 31

4.8 30.6 1.6 3.9 ..

13.6 47.0 5.6 4.5 ..

2.2 .. 4.6

1.4 55 15.5

.. 328 13.9

.. 0.0 14

20 12.2 51

77 40.4 153

.. .. ..

10.6 8.2 273.5

4.8 8.4 31.4

0.0 1.0 10.0

0.0 4.8 10.0

19.7 17.0 18.6

.. .. ..

.. 0.11 12.3

5.5 0.29 1.8


Saudi Arabia High income Highincome group 2008


2008

21 80 8,140 2.3 79 ..

25 82 17,870 4.1 86 80

No Public

Yes Private

M M C

C C C

2.4 189 33.9

2.7 1,618 84.1

3.1 801 15.4

14.4 6.7 1.0 6.3 ..

16.6 146.1 7.4 69.8 ..

47.0 106.1 25.0 67.8 98

7.3 .. 2.2

18.0 .. 31.5

14.0 336 69.1

92 3.5 16

98 57.2 1,224

99 89.0 20,143

.. .. ..

9.2 8.8 39.7

27.0 16.1 29.8

0.1 5.1 ..

0.4 8.0 ..

11.7 12.0 7.3

.. .. 0.5

5.2 0.46 11.1

6.3 0.59 715.4


2010

1,069 78 39,688 2.3 .. 92

181

Senegal Sub-Saharan Africa



182

2010

2008

10 41 510 4.4 39 34

12 42 980 4.5 42 44

976 29 523 5.8 69 53

No Mixed

Yes Mixed

M P C

P P P

4.2 324 40.4

9.8 1,859 18.7

3.1 275 ..

2.1 2.5 0.1 1.6 27

1.9 44.1 0.4 2.2 43

4.6 28.5 1.0 1.7 ..

1.5 .. 0.4

2.3 .. 8.4

.. .. 4.6

.. 0.0 4

85 98.4 237

56 7.2 24

.. .. ..

17.4 8.4 29.1

9.0 10.0 102.4

0.2 3.2 13.5

0.6 3.4 15.5

2.5 6.3 ..

.. .. 0.1

10.8 0.31 0.9

.. 0.11 0.5


Serbia Europe & Central Asia



8 51 1,470 0.0 .. ..

7 52 5,590 5.4 .. 78

.. ..

Yes Mixed

.. .. ..

M C C

3.2 .. 28.0

5.3 872 31.2

3.3 559 ..

.. .. .. .. ..

42.0 130.9 11.6 25.8 ..

21.6 95.3 8.2 11.5 ..

.. .. ..

11.8 88 44.9

.. 144 30.6

.. .. ..

93 53.1 4,506

94 81.8 1,281

.. .. ..

4.9 4.9 9.0

11.7 9.9 26.3

0.5 4.5 ..

2.2 5.4 6.7

10.1 12.7 5.2

.. .. ..

.. 0.35 2.4

4.8 0.36 28.2


2008


2010

949 75 7,852 4.6 93 82

183

Seychelles Sub-Saharan Africa



2008

0.08 51 7,420 6.6 92 ..

Structure Separate telecommunications regulator .. Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service P Mobile telephone service P Internet service P Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

184

2010

0.09 54 10,220 2.0 .. 88

949 75 7,852 4.6 93 82

No Private C P C

6.5 126 10.3

4.4 .. 20.3

3.3 559 ..

25.4 32.0 1.6 13.6 92

25.7 107.5 6.5 21.2 92

21.6 95.3 8.2 11.5 ..

11.4 .. 7.4

.. .. 39.0

.. 144 30.6

97 0.0 25

98 60.3 857

94 81.8 1,281

.. .. ..

12.1 11.1 50.7

11.7 9.9 26.3

0.7 2.2 ..

0.8 3.3 2.8

10.1 12.7 5.2

.. .. 12.3

.. 0.30 784.3

4.8 0.36 28.2


Sierra Leone Sub-Saharan Africa



2008

4 36 150 –5.0 .. 46

6 38 320 10.3 40 77

.. Public

Yes Mixed

M C C

P C P

.. 31 ..

.. .. ..

3.1 275 ..

0.4 0.3 0.0 .. ..

0.6 18.1 .. .. ..

4.6 28.5 1.0 1.7 ..

.. .. 0.1

.. .. 0.3

.. .. 4.6

.. .. 0

70 .. ..

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. ..

.. .. 0.2

2.5 6.3 ..

.. .. 0.2

.. 0.06 0.4

.. 0.11 0.5


2010

976 29 523 5.8 69 53

185

Singapore High income Highincome group 2008


2008

4 100 22,960 5.7 93 ..

5 100 34,760 5.8 95 ..

Yes Mixed

Yes Mixed

C C C

C C C

3.4 584 14.9

2.8 .. 12.6

3.1 801 15.4

38.4 131.7 22.8 74.3 ..

47.0 106.1 25.0 67.8 98

127.6 370 69.6

14.0 336 69.1

100 90.9 22,783

99 89.0 20,143

7.1 4.0 21.9

27.0 16.1 29.8

35.9 28.2 3.5

11.7 12.0 7.3

7.1 0.61 420.8

6.3 0.59 715.4

Performance Access Telephone lines (per 100 people) 48.3 Mobile cellular subscriptions (per 100 people) 68.2 Fixed broadband Internet subscribers (per 100 people) 21.2 Personal computers (per 100 people) 48.2 Households with a television (%) 99 Usage International voice traffic (minutes per person per month) 53.7 Mobile telephone usage (minutes per user per month) 411 Internet users (per 100 people) 32.3 Quality Population covered by mobile cellular network (%) 100 Fixed broadband Internet subscribers (% of total subscribers) 8.1 International Internet bandwidth (bits per second per person) 558 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade 56.1 ICT goods exports (% of total goods exports) 44.4 ICT goods imports (% of total goods imports) 2.4 ICT service exports (% of total service exports) Applications .. ICT expenditure (% of GDP) .. E-gov’t Web measure index (0–1, 1=highest presence) 126.9 Secure Internet servers (per million people)

186

2010

1,069 78 39,688 2.3 .. 92


Slovak Republic High income Highincome group 2008


2008

5 56 5,370 3.7 .. 72

5 57 16,590 6.3 .. 81

Yes Mixed

Yes Mixed

M C C

C P C

3.9 191 22.6

3.3 665 18.1

3.1 801 15.4

31.5 23.1 1.3 13.7 ..

20.3 102.1 12.4 58.1 99

47.0 106.1 25.0 67.8 98

4.9 148 9.4

10.3 112 66.0

14.0 336 69.1

98 0.0 41

100 90.2 5,555

99 89.0 20,143

.. .. ..

24.5 16.1 28.5

27.0 16.1 29.8

3.9 7.8 4.6

17.5 14.7 7.2

11.7 12.0 7.3

.. .. 14.7

6.2 0.47 79.2

6.3 0.59 715.4


2010

1,069 78 39,688 2.3 .. 92

187

Slovenia High income Highincome group 2008


188

2010

2008

2 51 11,090 4.4 .. 85

2 49 24,230 4.4 100 93

1,069 78 39,688 2.3 .. 92

No Mixed

Yes Mixed

M P C

C C C

1.8 541 97.6

3.3 644 23.0

3.1 801 15.4

39.5 61.1 7.0 27.6 ..

50.0 101.7 22.6 42.5 99

47.0 106.1 25.0 67.8 98

.. .. 15.1

8.0 135 55.7

14.0 336 69.1

98 2.0 95

100 93.5 6,720

99 89.0 20,143

.. .. ..

20.5 12.4 27.5

27.0 16.1 29.8

4.6 6.9 4.2

3.5 5.1 6.7

11.7 12.0 7.3

.. .. 51.2

4.7 0.50 210.1

6.3 0.59 715.4


Solomon Islands East Asia & Pacific



2008

0.42 16 1,000 –1.9 77 40

0.51 18 1,010 4.5 .. 50

.. Mixed

No Mixed

M .. ..

M .. ..

2.8 59 167.6

3.6 .. ..

3.0 685 22.6

1.9 0.3 0.3 3.9 ..

1.6 5.9 0.4 4.6 ..

13.6 47.0 5.6 4.5 ..

1.9 .. 0.5

.. .. 2.0

.. 328 13.9

35 0.0 1

.. 23.7 17

77 40.4 153

.. .. ..

.. .. ..

4.8 8.4 31.4

.. .. 3.5

.. .. 1.8

19.7 17.0 18.6

.. .. ..

.. 0.14 1.9

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

189

Somalia Sub-Saharan Africa



2008

7 33 .. .. .. ..

Structure Separate telecommunications regulator .. Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service C Mobile telephone service .. Internet service .. Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

190

2010

9 37 .. .. .. ..

976 29 523 5.8 69 53

No Private C .. ..

.. .. ..

.. .. ..

3.1 275 ..

0.3 1.1 0.0 0.1 ..

1.1 7.0 0.1 0.9 ..

4.6 28.5 1.0 1.7 ..

.. .. 0.2

.. .. 1.1

.. .. 4.6

.. 0.0 0

.. 0.0 0

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. ..

.. .. ..

2.5 6.3 ..

.. .. ..

.. 0.00 0.1

.. 0.11 0.5


South Africa Sub-Saharan Africa



2008

44 57 3,050 2.5 .. 80

49 61 5,820 4.3 89 76

Yes Mixed

Yes Mixed

M C ..

C P C

5.1 264 25.5

7.4 1,145 9.8

3.3 559 ..

11.3 19.0 1.6 6.6 54

9.1 92.4 7.7 8.5 59

21.6 95.3 8.2 11.5 ..

2.1 .. 5.5

.. 90 8.6

.. 144 30.6

92 0.3 8

100 1.7 71

94 81.8 1,281

.. .. ..

22.4 12.3 26.3

11.7 9.9 26.3

2.0 13.6 2.9

1.6 8.8 3.2

10.1 12.7 5.2

.. .. 11.6

10.1 0.55 40.4

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

191

Spain High income Highincome group 2008


2008

40 76 15,420 4.2 .. 92


192

2010

46 77 31,930 3.3 98 97

1,069 78 39,688 2.3 .. 92

Yes Private C C C

3.2 638 36.7

4.0 855 11.7

3.1 801 15.4

42.5 60.3 8.0 17.4 100

44.3 109.0 20.1 39.3 100

47.0 106.1 25.0 67.8 98

11.6 101 13.6

9.7 162 55.4

14.0 336 69.1

99 2.4 297

99 98.5 11,008

99 89.0 20,143

.. .. ..

30.8 33.3 28.8

27.0 16.1 29.8

5.4 9.3 5.2

3.2 7.9 5.8

11.7 12.0 7.3

.. .. 23.0

4.8 0.70 191.8

6.3 0.59 715.4


Sri Lanka South Asia



2008

19 16 880 5.1 91 71

20 15 1,780 5.5 91 69

Yes Mixed

Yes Mixed

M P C

M P P

1.9 101 35.8

2.5 919 12.2

3.0 685 22.6

4.1 2.3 0.2 0.7 ..

17.1 55.0 1.2 3.7 ..

13.6 47.0 5.6 4.5 ..

0.8 .. 0.6

2.9 69 5.8

.. 328 13.9

58 0.5 1

95 41.4 190

77 40.4 153

.. .. ..

4.8 2.4 21.0

4.8 8.4 31.4

2.7 4.2 7.8

1.8 4.6 15.5

19.7 17.0 18.6

.. .. 0.3

4.3 0.39 3.5

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

193

St. Kitts and Nevis Latin America & Caribbean



2008

0.04 33 6,470 4.3 .. 84

0.05 32 10,870 4.3 .. 62

.. ..

No ..

.. .. ..

.. .. ..

9.1 167 ..

.. .. ..

Performance Access Telephone lines (per 100 people) 49.5 41.5 Mobile cellular subscriptions (per 100 people) 2.7 162.6 Fixed broadband Internet subscribers (per 100 people) 9.8 .. Personal computers (per 100 people) 15.8 23.4 Households with a television (%) .. .. Usage International voice traffic (minutes per person per month) 59.2 47.6 Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) 6.1 32.5 Quality Population covered by mobile cellular network (%) .. .. Fixed broadband Internet subscribers (% of total subscribers) 10.9 .. International Internet bandwidth (bits per second per person) 42 .. Affordability Residential fixed line tariff ($ a month) .. .. Mobile cellular prepaid tariff ($ a month) .. .. Fixed broadband Internet access tariff ($ a month) .. .. Trade 1.1 38.6 ICT goods exports (% of total goods exports) 9.8 8.3 ICT goods imports (% of total goods imports) 5.4 .. ICT service exports (% of total service exports) Applications .. .. ICT expenditure (% of GDP) .. 0.28 E-gov’t Web measure index (0–1, 1=highest presence) 347.0 1,199.4 Secure Internet servers (per million people)

194

2010

949 75 7,852 4.6 93 82

3.3 559 ..

21.6 95.3 8.2 11.5 .. .. 144 30.6 94 81.8 1,281 11.7 9.9 26.3 10.1 12.7 5.2 4.8 0.36 28.2


St. Lucia Latin America & Caribbean



2008

0.16 28 4,130 3.0 .. 73

Structure Separate telecommunications regulator No Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service M Mobile telephone service M Internet service M Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

0.17 28 5,410 3.2 .. 75

949 75 7,852 4.6 93 82

Yes Private .. C ..

.. .. ..

.. .. ..

3.3 559 ..

31.3 1.6 .. 14.1 79

24.1 99.6 9.1 16.0 ..

21.6 95.3 8.2 11.5 ..

29.6 .. 5.1

18.2 .. 58.8

.. 144 30.6

.. .. 95

80 100.1 0

94 81.8 1,281

.. .. ..

11.6 11.9 55.2

11.7 9.9 26.3

9.7 7.1 4.2

5.7 4.2 ..

10.1 12.7 5.2

.. .. 12.7

.. 0.28 87.2

4.8 0.36 28.2


2010

195

St. Vincent & Grenadines Latin America & Caribbean



2008

0.11 44 2,920 5.7 .. 76

Structure Separate telecommunications regulator No Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service M Mobile telephone service M Internet service M Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue) Performance Access Telephone lines (per 100 people) Mobile cellular subscriptions (per 100 people) Fixed broadband Internet subscribers (per 100 people) Personal computers (per 100 people) Households with a television (%) Usage International voice traffic (minutes per person per month) Mobile telephone usage (minutes per user per month) Internet users (per 100 people) Quality Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) International Internet bandwidth (bits per second per person) Affordability Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) Fixed broadband Internet access tariff ($ a month) Trade ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) ICT service exports (% of total service exports) Applications ICT expenditure (% of GDP) E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people)

196

2010

0.11 47 5,050 4.8 .. 80

949 75 7,852 4.6 93 82

Yes Private C C C

8.5 165 15.2

11.2 19,109 ..

3.3 559 ..

23.1 2.2 2.5 11.1 ..

20.9 119.2 8.9 15.2 ..

21.6 95.3 8.2 11.5 ..

38.1 .. 3.2

26.2 .. 60.5

.. 144 30.6

55 0.0 37

100 96.0 275

94 81.8 1,281

.. .. ..

10.9 11.9 55.2

11.7 9.9 26.3

0.6 5.7 9.2

1.5 4.1 ..

10.1 12.7 5.2

.. .. 27.8

.. 0.26 100.7

4.8 0.36 28.2


Sudan Sub-Saharan Africa



2008

35 36 320 6.2 61 29

41 43 1,100 7.4 69 38

Yes Mixed

Yes Mixed

M M C

P P C

1.1 146 71.2

3.3 2,168 ..

3.0 685 22.6

1.1 0.1 .. 0.3 ..

0.9 29.0 0.1 10.7 16

13.6 47.0 5.6 4.5 ..

0.4 .. 0.0

0.5 .. 10.2

.. 328 13.9

20 .. 0

66 4.7 322

77 40.4 153

.. .. ..

4.4 4.8 29.1

4.8 8.4 31.4

0.0 5.7 3.4

0.0 2.3 1.2

19.7 17.0 18.6

.. .. ..

.. 0.06 0.0

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

197

Suriname Latin America & Caribbean



198

2010

2008

0.47 72 1,930 1.7 .. 72

0.52 75 4,760 5.4 91 69

949 75 7,852 4.6 93 82

No Public

Yes Public

P P C

M C C

5.5 111 38.8

5.2 318 32.4

3.3 559 ..

16.1 8.8 0.8 4.2 ..

15.8 80.8 1.6 4.0 ..

21.6 95.3 8.2 11.5 ..

8.2 .. 2.5

20.9 .. 9.7

.. 144 30.6

.. 0.0 6

.. 32.2 396

94 81.8 1,281

.. .. ..

2.8 8.9 95.0

11.7 9.9 26.3

.. 7.0 0.0

.. 4.9 0.0

10.1 12.7 5.2

.. .. ..

.. 0.04 19.2

4.8 0.36 28.2


Swaziland Sub-Saharan Africa



2008

1 23 1,550 4.3 80 58

1 25 2,600 2.6 87 64

3,703 41 2,073 8.3 80 64

.. Public

No Public

M M C

M M ..

2.6 137 9.9

4.5 1,118 22.4

3.0 685 22.6

3.0 3.1 0.5 1.1 ..

3.8 45.5 1.7 3.7 35

13.6 47.0 5.6 4.5 ..

3.8 .. 0.9

3.9 .. 6.9

.. 328 13.9

70 0.0 1

91 3.9 31

77 40.4 153

.. 4.8 .. 12.1 .. 1,877.5

4.8 8.4 31.4

0.4 2.8 1.3

0.1 3.6 1.4

19.7 17.0 18.6

.. .. 0.9

.. 0.25 4.2

5.5 0.29 1.8


2010

199

Sweden High income Highincome group 2008


2008

9 84 29,280 3.4 .. 112

9 85 50,910 2.8 .. 92

Yes Mixed

Yes Mixed

C P C

C C C

3.2 422 31.9

2.7 894 12.7

3.1 801 15.4

57.7 118.1 44.3 88.1 94

47.0 106.1 25.0 67.8 98

.. 199 87.7

14.0 336 69.1

98 68.6 49,828

99 89.0 20,143

22.8 7.5 32.3

27.0 16.1 29.8

9.5 10.1 13.6

11.7 12.0 7.3

5.7 0.98 857.6

6.3 0.59 715.4

Performance Access Telephone lines (per 100 people) 64.8 Mobile cellular subscriptions (per 100 people) 71.8 Fixed broadband Internet subscribers (per 100 people) 25.3 Personal computers (per 100 people) 50.7 Households with a television (%) .. Usage International voice traffic (minutes per person per month) .. Mobile telephone usage (minutes per user per month) 112 Internet users (per 100 people) 45.6 Quality Population covered by mobile cellular network (%) 99 Fixed broadband Internet subscribers (% of total subscribers) 11.1 International Internet bandwidth (bits per second per person) 2,098 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade 19.1 ICT goods exports (% of total goods exports) 16.3 ICT goods imports (% of total goods imports) 9.1 ICT service exports (% of total service exports) Applications .. ICT expenditure (% of GDP) .. E-gov’t Web measure index (0–1, 1=highest presence) 116.1 Secure Internet servers (per million people)

200

2010

1,069 78 39,688 2.3 .. 92


Switzerland High income Highincome group 2008


2008

7 73 40,270 2.0 .. 84

8 73 55,510 1.9 .. 85

Yes Mixed

Yes Mixed

C C C

C C C

3.3 409 27.2

3.3 601 14.2

3.1 801 15.4

63.2 116.3 36.4 96.2 ..

47.0 106.1 25.0 67.8 98

.. 114 75.9

14.0 336 69.1

100 92.6 29,413

99 89.0 20,143

29.0 35.5 32.2

27.0 16.1 29.8

3.5 6.6 ..

11.7 12.0 7.3

7.2 0.56 1,117.6

6.3 0.59 715.4

Performance Access Telephone lines (per 100 people) 72.9 Mobile cellular subscriptions (per 100 people) 64.6 Fixed broadband Internet subscribers (per 100 people) 23.2 Personal computers (per 100 people) 65.4 Households with a television (%) 94 Usage International voice traffic (minutes per person per month) 55.4 Mobile telephone usage (minutes per user per month) .. Internet users (per 100 people) 47.9 Quality Population covered by mobile cellular network (%) 98 Fixed broadband Internet subscribers (% of total subscribers) 3.4 International Internet bandwidth (bits per second per person) 2,941 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade 5.8 ICT goods exports (% of total goods exports) 11.0 ICT goods imports (% of total goods imports) .. ICT service exports (% of total service exports) Applications .. ICT expenditure (% of GDP) .. E-gov’t Web measure index (0–1, 1=highest presence) 149.2 Secure Internet servers (per million people)


2010

1,069 78 39,688 2.3 .. 92

201

Syrian Arab Republic Middle East & North Africa



202

2010

2008

17 52 960 2.2 83 57

21 54 2,160 4.4 84 66

3,703 41 2,073 8.3 80 64

.. Public

No Public

M P ..

M P P

1.9 80 58.2

3.0 409 9.1

3.0 685 22.6

10.1 0.2 0.1 1.5 ..

17.7 34.3 3.5 9.0 ..

13.6 47.0 5.6 4.5 ..

2.0 .. 0.2

6.5 .. 17.3

.. 328 13.9

50 0.0 1

96 1.6 102

77 40.4 153

.. .. ..

1.2 9.1 51.3

4.8 8.4 31.4

0.0 1.3 ..

0.6 2.0 4.5

19.7 17.0 18.6

.. .. 0.1

.. 0.24 0.3

5.5 0.29 1.8


Tajikistan Europe & Central Asia



2008

6 27 160 1.1 99 68

7 26 600 8.6 100 72

.. Mixed

No Mixed

M .. ..

M .. ..

0.7 45 1.0

2.9 114 71.4

3.1 275 ..

3.5 0.0 0.0 .. ..

4.2 53.7 0.0 1.3 ..

4.6 28.5 1.0 1.7 ..

0.3 .. 0.0

0.9 236 8.8

.. .. 4.6

0 0.0 0

.. 2.2 37

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. 9.5

.. .. 21.6

2.5 6.3 ..

.. .. ..

.. 0.04 0.3

.. 0.11 0.5


2010

976 29 523 5.8 69 53

203

Tanzania Sub-Saharan Africa



204

2010

2008

34 22 270 3.9 69 33

42 26 440 6.8 73 54

976 29 523 5.8 69 53

Yes Mixed

Yes Mixed

P C C

M C C

1.9 78 12.6

.. .. ..

3.1 275 ..

0.5 0.3 0.0 0.3 3

0.3 30.6 0.1 0.9 6

4.6 28.5 1.0 1.7 ..

0.1 .. 0.1

0.0 .. 1.2

.. .. 4.6

25 0.0 0

65 0.0 2

56 7.2 24

.. .. ..

10.9 11.1 68.0

9.0 10.0 102.4

0.4 6.0 4.3

0.4 6.2 2.0

2.5 6.3 ..

.. .. ..

.. 0.23 0.2

.. 0.11 0.5


Thailand East Asia & Pacific



2008

62 31 1,960 –0.7 93 ..

67 33 3,670 5.2 94 ..

No Public

Yes Public

M C C

C C C

2.6 353 27.0

4.0 1,957 9.8

3.0 685 22.6

9.0 4.9 1.0 2.7 ..

10.4 92.0 .. 6.7 ..

13.6 47.0 5.6 4.5 ..

0.8 .. 3.7

1.1 284 23.9

.. 328 13.9

.. 0.0 4

38 .. 818

77 40.4 153

.. .. ..

5.8 3.9 18.0

4.8 8.4 31.4

29.5 25.3 ..

19.4 15.4 ..

19.7 17.0 18.6

.. .. 1.8

6.2 0.51 9.8

5.5 0.29 1.8


2010

3,703 41 2,073 8.3 80 64

205

Timor-Leste East Asia & Pacific



206

2010

2008

0.82 24 330 .. .. 72

1 27 2,460 1.9 .. 59

3,703 41 2,073 8.3 80 64

.. ..

No ..

.. .. ..

.. .. ..

.. .. ..

7.9 .. 6.2

3.0 685 22.6

.. .. .. .. ..

.. .. 0.1 .. ..

13.6 47.0 5.6 4.5 ..

.. .. ..

.. 86 ..

.. 328 13.9

.. .. ..

.. .. ..

77 40.4 153

.. .. ..

.. .. ..

4.8 8.4 31.4

.. .. ..

.. .. ..

19.7 17.0 18.6

.. .. ..

.. 0.16 1.0

5.5 0.29 1.8


Togo Sub-Saharan Africa



2008

5 37 280 4.2 53 55

6 42 410 2.4 65 57

Yes Public

Yes Public

P P C

M C C

2.9 86 45.3

7.4 1,059 41.1

3.1 275 ..

0.8 1.0 0.1 1.9 ..

2.2 24.0 1.0 3.1 ..

4.6 28.5 1.0 1.7 ..

0.7 .. 1.9

0.5 .. 5.4

.. .. 4.6

80 0.0 0

85 3.0 8

56 7.2 24

.. .. ..

13.1 18.0 105.8

9.0 10.0 102.4

0.0 3.3 12.5

0.1 4.2 6.9

2.5 6.3 ..

.. .. ..

.. 0.09 1.8

.. 0.11 0.5


2010

976 29 523 5.8 69 53

207

Tonga East Asia & Pacific



208

2010

2008

0.10 23 1,650 1.7 .. 78

0.10 25 2,690 1.2 99 82

3,703 41 2,073 8.3 80 64

.. Public

No Private

P .. P

C C C

2.7 35 ..

.. .. ..

3.0 685 22.6

9.8 0.2 1.2 1.3 ..

24.7 48.7 4.3 5.9 ..

13.6 47.0 5.6 4.5 ..

.. .. 2.4

.. .. 8.1

.. 328 13.9

70 0.0 5

90 16.2 116

77 40.4 153

.. .. ..

6.4 5.8 109.8

4.8 8.4 31.4

.. .. ..

.. .. 5.5

19.7 17.0 18.6

.. .. 30.3

.. 0.17 28.9

5.5 0.29 1.8


Trinidad and Tobago High income Highincome group 2008


2008

1 11 5,190 5.0 .. 66

1 13 16,590 8.4 99 66

No Mixed

Yes Mixed

M C C

C P C

3.0 157 39.2

2.5 .. ..

3.1 801 15.4

24.5 12.5 2.0 6.2 ..

23.0 112.9 6.2 13.2 ..

47.0 106.1 25.0 67.8 98

15.2 .. 7.7

31.4 .. 17.0

14.0 336 69.1

.. 0.0 46

100 43.4 678

99 89.0 20,143

.. .. ..

19.7 7.9 12.7

27.0 16.1 29.8

0.1 4.1 ..

0.1 3.4 ..

11.7 12.0 7.3

.. .. 9.2

.. 0.44 46.3

6.3 0.59 715.4


2010

1,069 78 39,688 2.3 .. 92

209

Tunisia Middle East & North Africa



210

2010

2008

10 63 2,090 5.5 .. 75

10 67 3,480 4.9 78 78

3,703 41 2,073 8.3 80 64

No Public

Yes Mixed

M M C

M C P

2.1 153 39.8

4.3 1,004 17.4

3.0 685 22.6

10.0 1.2 0.4 2.2 89

12.0 83.3 2.7 9.7 ..

13.6 47.0 5.6 4.5 ..

3.7 .. 2.7

6.6 158 27.1

.. 328 13.9

60 0.0 5

100 80.8 1,115

77 40.4 153

.. .. ..

3.0 7.2 12.7

4.8 8.4 31.4

3.4 5.5 1.2

5.0 5.6 2.4

19.7 17.0 18.6

.. .. 0.4

5.4 0.13 12.5

5.5 0.29 1.8


Turkey Europe & Central Asia



2008

66 65 3,990 3.5 .. 69

74 69 9,020 5.7 89 74

Yes Public

Yes Mixed

M C C

C P C

3.0 477 7.7

2.3 2,145 18.6

3.3 559 ..

27.7 24.3 2.3 3.8 ..

23.7 89.1 7.9 6.1 98

21.6 95.3 8.2 11.5 ..

2.5 81 3.8

3.2 118 34.4

.. 144 30.6

50 0.0 9

100 98.6 2,794

94 81.8 1,281

.. .. ..

.. .. ..

11.7 9.9 26.3

4.0 11.1 ..

2.1 4.7 2.1

10.1 12.7 5.2

.. .. 3.2

4.1 0.42 66.1

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

211

Turkmenistan Europe & Central Asia



212

2010

2008

5 46 650 3.9 .. ..

5 49 2,840 14.5 100 ..

3,703 41 2,073 8.3 80 64

.. Public

No Public

M C ..

M C ..

0.9 50 9.0

0.7 72 ..

3.0 685 22.6

8.1 0.2 0.0 1.5 93

9.5 22.5 .. 7.2 ..

13.6 47.0 5.6 4.5 ..

0.5 .. 0.1

.. 274 1.5

.. 328 13.9

12 0.0 0

14 .. 48

77 40.4 153

.. .. ..

.. .. ..

4.8 8.4 31.4

0.0 6.3 ..

.. .. ..

19.7 17.0 18.6

.. .. ..

.. 0.05 0.2

5.5 0.29 1.8


Uganda Sub-Saharan Africa



2008

24 12 270 6.4 68 67

32 13 420 7.5 75 66

Yes Mixed

Yes Mixed

C C C

C C C

1.5 79 26.2

3.2 255 23.4

3.1 275 ..

0.3 0.5 0.0 0.2 5

0.5 27.0 0.1 1.7 6

4.6 28.5 1.0 1.7 ..

0.1 .. 0.2

0.6 .. 7.9

.. .. 4.6

16 0.0 0

100 21.8 12

56 7.2 24

.. .. ..

12.6 10.4 170.0

9.0 10.0 102.4

1.1 6.1 4.1

4.9 9.3 7.2

2.5 6.3 ..

.. .. ..

.. 0.27 0.3

.. 0.11 0.5


2010

976 29 523 5.8 69 53

213

Ukraine Europe & Central Asia



214

2010

2008

49 67 700 –1.9 99 85

46 68 3,210 7.2 100 91

3,703 41 2,073 8.3 80 64

.. Public

Yes Mixed

C C ..

C P C

3.7 88 23.1

5.7 210 31.4

3.0 685 22.6

21.2 1.7 0.5 1.8 ..

28.5 120.4 4.1 4.5 ..

13.6 47.0 5.6 4.5 ..

1.1 49 0.7

0.0 215 10.5

.. 328 13.9

75 0.0 1

100 84.0 206

77 40.4 153

.. .. ..

4.2 8.2 20.8

4.8 8.4 31.4

1.3 3.6 2.5

1.3 2.6 3.3

19.7 17.0 18.6

.. .. 0.9

5.9 0.54 6.0

5.5 0.29 1.8


United Arab Emirates High income Highincome group 2008


2008

3 78 19,320 5.1 .. 63

4 78 26,360 7.8 90 65

.. Mixed

Yes Mixed

M M M

P P P

2.7 294 28.9

3.1 924 9.8

3.1 801 15.4

31.5 44.1 6.5 12.4 ..

33.6 208.6 26.8 33.1 ..

47.0 106.1 25.0 67.8 98

.. .. 23.6

.. .. 65.2

14.0 336 69.1

100 0.7 5

100 46.4 8,686

99 89.0 20,143

.. .. ..

5.0 4.1 21.5

27.0 16.1 29.8

.. .. ..

2.0 5.3 ..

11.7 12.0 7.3

.. .. 9.1

4.9 0.72 164.8

6.3 0.59 715.4


2010

1,069 78 39,688 2.3 .. 92

215

United Kingdom High income Highincome group 2008


59 89 25,910 3.4 .. 90

Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service C Mobile telephone service C Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue)

3.7 380 30.4

Performance Access Telephone lines (per 100 people) 59.8 Mobile cellular subscriptions (per 100 people) 73.8 Fixed broadband Internet subscribers (per 100 people) 14.3 Personal computers (per 100 people) 34.3 Households with a television (%) 99 Usage International voice traffic (minutes per person per month) 21.9 Mobile telephone usage (minutes per user per month) 150 Internet users (per 100 people) 26.8 Quality Population covered by mobile cellular network (%) 99 Fixed broadband Internet subscribers (% of total subscribers) 0.6 International Internet bandwidth (bits per second per person) 1,469 Affordability Residential fixed line tariff ($ a month) .. Mobile cellular prepaid tariff ($ a month) .. Fixed broadband Internet access tariff ($ a month) .. Trade 19.8 ICT goods exports (% of total goods exports) 20.0 ICT goods imports (% of total goods imports) 5.9 ICT service exports (% of total service exports) Applications .. ICT expenditure (% of GDP) .. E-gov’t Web measure index (0–1, 1=highest presence) 109.4 Secure Internet servers (per million people)

216

2010

2008 61 90 46,040 2.5 .. 88

1,069 78 39,688 2.3 .. 92

Yes Private C C C

4.3 .. ..

3.1 801 15.4

54.1 126.0 31.6 80.2 99

47.0 106.1 25.0 67.8 98

.. 188 76.0

14.0 336 69.1

100 89.1 39,648

99 89.0 20,143

27.3 20.5 29.4

27.0 16.1 29.8

7.7 10.1 8.0

11.7 12.0 7.3

6.3 0.69 904.7

6.3 0.59 715.4


United States High income Highincome group 2008


2008

282 79 34,410 4.2 .. 90

Structure Separate telecommunications regulator Yes Status of main fixed-line telephone operator Private Level of competition (competition, partial comp., monopoly) International long distance service C Mobile telephone service C Internet service C Efficiency and capacity Telecommunications revenue (% of GDP) Mobile and fixed-line subscribers per employee Telecommunications investment (% of revenue)

304 82 47,930 2.4 .. 92

Yes Private

3.0 239 25.3

C C C

3.1 389 6.6

Performance Access Telephone lines (per 100 people) 68.2 50.9 Mobile cellular subscriptions (per 100 people) 38.8 89.0 Fixed broadband Internet subscribers (per 100 people) 20.0 24.1 Personal computers (per 100 people) 57.1 80.6 Households with a television (%) 98 98 Usage International voice traffic (minutes per person per month) 12.7 23.3 Mobile telephone usage (minutes per user per month) 387 824 Internet users (per 100 people) 43.9 75.9 Quality Population covered by mobile cellular network (%) 99 100 Fixed broadband Internet subscribers (% of total subscribers) 22.4 96.5 International Internet bandwidth (bits per second per person) 394 11,289 Affordability Residential fixed line tariff ($ a month) .. 17.2 Mobile cellular prepaid tariff ($ a month) .. 15.3 Fixed broadband Internet access tariff ($ a month) .. 15.0 Trade 23.4 12.8 ICT goods exports (% of total goods exports) 18.9 12.5 ICT goods imports (% of total goods imports) 3.3 4.0 ICT service exports (% of total service exports) Applications .. 7.4 ICT expenditure (% of GDP) .. 0.95 E-gov’t Web measure index (0–1, 1=highest presence) 274.0 1,234.1 Secure Internet servers (per million people)


1,069 78 39,688 2.3 .. 92

2010

3.1 801 15.4

47.0 106.1 25.0 67.8 98 14.0 336 69.1 99 89.0 20,143 27.0 16.1 29.8 11.7 12.0 7.3 6.3 0.59 715.4

217

Uruguay Latin America & Caribbean



218

2010

2008

3 91 7,100 2.2 .. 82

3 92 8,260 3.8 98 92

949 75 7,852 4.6 93 82

No Public

Yes Public

M C P

C C P

3.4 243 13.5

3.1 692 16.4

3.3 559 ..

28.1 12.4 .. 10.6 93

28.8 105.2 8.6 13.6 91

21.6 95.3 8.2 11.5 ..

5.1 .. 10.6

0.0 118 40.2

.. 144 30.6

100 .. 18

100 85.0 903

94 81.8 1,281

.. .. ..

13.0 13.8 24.3

11.7 9.9 26.3

0.2 7.4 2.9

0.1 6.2 9.0

10.1 12.7 5.2

.. .. 11.2

4.3 0.51 35.6

4.8 0.36 28.2


Uzbekistan Europe & Central Asia



2008

25 37 630 4.1 97 72

27 37 910 6.6 99 73

.. Public

No Public

P C ..

P C ..

1.6 66 25.3

2.5 758 27.9

3.1 275 ..

6.7 0.2 0.0 .. ..

6.8 46.6 9.0 3.1 ..

4.6 28.5 1.0 1.7 ..

0.5 .. 0.5

1.0 384 9.0

.. .. 4.6

75 0.0 0

93 2.7 30

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

.. .. ..

.. .. ..

2.5 6.3 ..

.. .. ..

.. 0.27 0.3

.. 0.11 0.5


2010

976 29 523 5.8 69 53

219

Vanuatu East Asia & Pacific



220

2010

2008

0.19 22 1,250 2.2 .. 61

0.23 25 1,940 3.7 81 62

3,703 41 2,073 8.3 80 64

.. Mixed

Yes Private

M .. ..

P C P

4.8 39 ..

3.7 131 20.0

3.0 685 22.6

3.5 0.2 0.7 1.3 ..

4.4 15.4 0.7 1.4 ..

13.6 47.0 5.6 4.5 ..

.. .. 2.1

.. .. 7.3

.. 328 13.9

20 0.0 3

50 3.7 18

77 40.4 153

.. .. ..

25.3 15.1 450.0

4.8 8.4 31.4

.. .. ..

0.2 3.2 ..

19.7 17.0 18.6

.. .. 10.3

.. 0.03 183.5

5.5 0.29 1.8


Venezuela, RB Latin America & Caribbean



2008

24 90 4,100 0.6 93 67

28 93 9,230 5.2 95 89

Yes Mixed

Yes Private

M C C

C C C

3.3 386 26.3

3.5 914 11.9

3.3 559 ..

10.4 22.4 1.1 4.5 ..

22.6 97.0 5.3 9.3 92

21.6 95.3 8.2 11.5 ..

1.9 .. 3.4

.. 119 25.7

.. 144 30.6

.. 1.6 6

90 90.3 628

94 81.8 1,281

.. .. ..

7.0 24.7 31.3

11.7 9.9 26.3

0.1 9.4 9.6

0.0 11.6 7.4

10.1 12.7 5.2

.. .. 3.7

3.5 0.47 7.4

4.8 0.36 28.2


2010

949 75 7,852 4.6 93 82

221

Vietnam East Asia & Pacific



222

2010

2008

78 24 390 6.7 90 64

86 28 890 7.7 93 ..

976 29 523 5.8 69 53

.. Public

No Mixed

M M P

C C C

3.5 43 50.1

4.7 79 ..

3.1 275 ..

3.3 1.0 0.1 0.8 70

34.3 81.2 6.2 9.6 ..

4.6 28.5 1.0 1.7 ..

0.6 .. 0.3

.. .. 24.2

.. .. 4.6

.. 0.0 0

70 24.7 581

56 7.2 24

.. .. ..

2.3 4.2 17.0

9.0 10.0 102.4

5.9 7.5 ..

5.6 8.2 ..

2.5 6.3 ..

.. .. 0.1

4.9 0.44 1.9

.. 0.11 0.5


Virgin Islands (U.S.) High income Highincome group 2008


0.11 93 .. .. .. ..

0.11 95 .. .. .. ..

.. ..

No ..

.. .. ..

.. .. ..

.. .. ..

.. .. ..

3.1 801 15.4

62.9 32.2 .. 2.4 ..

67.6 73.3 .. 2.7 ..

47.0 106.1 25.0 67.8 98

.. .. 13.8

.. .. 27.3

14.0 336 69.1

.. .. 414

.. .. 411

99 89.0 20,143

.. .. ..

.. .. ..

27.0 16.1 29.8

.. .. ..

.. .. ..

11.7 12.0 7.3

.. .. 36.8

.. .. 364.2

6.3 0.59 715.4


2008


2010

1,069 78 39,688 2.3 .. 92

223

West Bank and Gaza Middle East & North Africa



224

2010

2008

3 72 1,560 7.4 .. 77

4 72 1,250 –0.9 94 78

3,703 41 2,073 8.3 80 64

.. ..

No ..

.. .. ..

.. .. ..

0.4 263 46.2

0.8 880 18.4

3.0 685 22.6

9.1 5.9 0.2 3.4 ..

8.8 29.3 2.7 5.5 95

13.6 47.0 5.6 4.5 ..

2.3 .. 1.2

5.6 .. 9.0

.. 328 13.9

95 0.0 6

95 54.5 313

77 40.4 153

.. .. ..

.. .. ..

4.8 8.4 31.4

.. .. 0.4

.. .. 7.6

19.7 17.0 18.6

.. .. ..

.. .. 1.7

5.5 0.29 1.8


Yemen, Rep. Middle East & North Africa



18 26 400 5.6 .. 49

23 31 960 3.9 61 54

.. ..

No Public

M C M

M C C

1.0 72 51.1

1.2 .. ..

3.1 275 ..

1.9 0.2 0.0 0.2 ..

4.9 16.1 1.3 2.8 ..

4.6 28.5 1.0 1.7 ..

0.7 .. 0.1

.. .. 1.6

.. .. 4.6

.. 0.0 0

68 0.0 28

56 7.2 24

.. .. ..

0.8 4.9 225.7

9.0 10.0 102.4

.. .. 28.1

0.3 1.8 18.9

2.5 6.3 ..

.. .. ..

.. 0.07 0.2

.. 0.11 0.5


2008


2010

976 29 523 5.8 69 53

225

Zambia Sub-Saharan Africa



226

2010

2008

10 35 300 2.2 68 46

13 35 950 5.3 71 69

976 29 523 5.8 69 53

Yes Public

Yes Public

M C C

M C C

2.0 59 12.3

2.6 175 29.3

3.1 275 ..

0.8 0.9 0.1 0.7 19

0.7 28.0 0.1 1.1 ..

4.6 28.5 1.0 1.7 ..

0.3 .. 0.2

0.6 .. 5.5

.. .. 4.6

51 0.3 0

50 31.8 8

56 7.2 24

.. .. ..

27.7 12.3 91.5

9.0 10.0 102.4

0.0 6.7 ..

0.1 3.4 8.1

2.5 6.3 ..

.. .. ..

.. 0.00 0.7

.. 0.11 0.5


Zimbabwe Sub-Saharan Africa



2008

12 34 460 0.7 .. 58

12 37 360 –5.7 91 56

No Public

Yes Public

M C C

P P C

2.2 112 90.9

.. 711 ..

3.1 275 ..

2.0 2.1 0.2 1.6 ..

2.8 13.3 0.8 7.6 31

4.6 28.5 1.0 1.7 ..

0.9 .. 0.4

1.9 .. 11.4

.. .. 4.6

.. 2.2 1

75 17.1 10

56 7.2 24

.. .. ..

.. .. ..

9.0 10.0 102.4

0.2 4.0 ..

0.3 2.1 ..

2.5 6.3 ..

.. .. 0.1

2.3 0.09 0.6

.. 0.11 0.5


2010

976 29 523 5.8 69 53

227

Glossary Adult literacy rate is the percentage of people ages 15 and older who can, with understanding, read and write a short, simple statement about their everyday life. (United Nations Educational, Scientific, and Cultural Organization Institute for Statistics) E-government Web measure index measures the level of sophistication of a government’s online presence based on four stages of e-government evolution: emerging presence, enhanced presence, transactional presence, and connected presence. A value of 0 indicates the lowest presence, a value of 1 the highest. (United Nations Department of Economic and Social Affairs and United Nations Public Administration Network) Fixed broadband Internet access tariff is the lowest sampled cost per 100 kilobits per second per month calculated from low- and high-speed monthly service charges. Installation fees or modern rentals are excluded. (International Telecommunication Union) Fixed broadband Internet subscribers are users of the Internet who subscribe to paid high-speed access to the public Internet using a digital subscriber line, cable modem, or other high-speed technology. High-speed access is at least 256 kilobits per second in one or both directions. (International Telecommunication Union) GDP growth is the annual percentage rate of growth of gross domestic product (GDP) at market prices based on constant local currency. Aggregates are based on 2000 U.S. dollars. GDP is the sum of gross value added by all resident producers in the economy plus any product taxes and minus any subsidies not included in the value of the products. It is calculated without deductions for depreciation of fabricated assets or for depletion and degradation of natural resources. (World Bank and Organisation for Economic Co-operation and Development) GNI per capita, World Bank Atlas method, is gross national income (GNI) converted to U.S. dollars using the World Bank Atlas method divided by the midyear population. GNI is the sum of value added by all resident producers plus any product taxes (less subsidies) not included in the valuation of output plus net receipts of primary income (compensation of employees and property income) from abroad. GNI, calculated in national currency, is usually converted to U.S. dollars at official exchange rates for comparisons across economies. The World Bank Atlas method is used to smooth fluctuations in prices and exchange rates. It averages the exchange rate for a given year and the two preceding years, adjusted for differences in rates of inflation between the country and the Euro area, Japan, the United Kingdom, and the United States. (World Bank) Gross primary, secondary, and tertiary enrollment is the combined number of students enrolled in primary, secondary, and tertiary levels of education, regardless of age, as a percentage of the population of official school age for the three levels. (United Nations Educational, Scientific and Cultural Organization Institute for Statistics) Households with a television are the percentage of households with a television (a standalone device capable of receiving broadcast television signals using such access means as over-the-air reception, cable, or satellite. (International Telecommunication Union) ICT expenditure comprises computer hardware (computers, storage devices, printers, and other peripherals); computer software (operating systems,

228

2010


programming tools, utilities, applications, and internal software development); computer services (information technology consulting, computer and network systems integration, web hosting, data processing services, and other services); and communications services (voice and data communications services) and wired and wireless communications equipment. (Global Insight and World Information Technology and Services Alliance) ICT goods exports and imports are goods that are intended to fulfill the function of information processing and communication by electronic means, including transmission and display, or that use electronic processing to detect, measure, or record physical phenomena or to control a physical process. They include telecommunications equipment, computer and related equipment, electronic components, audio and video equipment, and other goods. Re-exports (exports of foreign goods in the same state as previously imported) are included. (United Nations Statistics Division) ICT service exports comprise communications services (telecommunications, business network services, teleconferencing, support services, and postal services) and computer and information services (database, data processing, software design and development, maintenance and repair, and news agency services). (International Monetary Fund) International Internet bandwidth is the capacity that backbone operators provide to carry Internet traffic. (International Telecommunication Union and TeleGeography) International voice traffic is the sum of international incoming and outgoing telephone traffic (in minutes). (International Telecommunication Union and TeleGeography) Internet users are people who pay for Internet access (dialup, leased line, and fixed broadband) and people with access to the worldwide computer network who do not directly pay (for example, people who are a member of a household with access and people who access the Internet from work or school). (International Telecommunication Union) Level of competition, international long distance service, is the level of competition for international long distance telephone calls (M = monopoly, P = partial competition, C = full competition). (International Telecommunication Union and World Bank) Level of competition, Internet service, is the level of competition for retail Internet access service (M = monopoly, P = partial competition, C = full competition). (International Telecommunication Union and World Bank) Level of competition, mobile telephone service, is the level of competition for digital cellular mobile services (M = monopoly, P = partial competition, C = full competition). (International Telecommunication Union and World Bank) Mobile and fixed-line subscribers per employee are telephone subscribers (fixed line plus mobile) divided by the total number of telecommunications employees. (International Telecommunication Union) Mobile cellular subscriptions are the number of subscriptions—including postpaid and prepaid subscriptions—to a public mobile telephone service using cellular technology that provides access to the public switched telephone network. (International Telecommunication Union)


2010

229

Glossary Mobile cellular prepaid tariff is based on the Organisation for Economic Cooperation and Development’s low-user definition, which includes the cost of monthly mobile use for 25 outgoing calls per month spread over the same network, other mobile networks, and mobile to fixed-line calls and during peak, off-peak, and weekend times as well as 30 text messages per month. (International Telecommunication Union) Mobile telephone usage is the minutes of use per mobile user per month. (Wireless Intelligence) Personal computers are self-contained computers designed to be used by a single individual. (International Telecommunication Union) Population is based on the de facto definition of population, which counts all residents regardless of legal status or citizenship, except for refugees not permanently settled in the country of asylum, who are generally considered part of the population of their country of origin. Data are midyear estimates. (World Bank) Population covered by mobile cellular network is the percentage of people who live within areas served by a mobile cellular signal regardless of whether they use it. (International Telecommunication Union) Residential fixed line tariff is the monthly subscription charge plus the cost of 30 three-minute local calls (15 peak and 15 off-peak). (International Telecommunication Union) Secure Internet servers are the number of servers using encryption technology for Internet transactions. Data listed for 2008 are for December 2009. (Netcraft) Separate telecommunications regulator indicates whether the country has a separate telecommunications regulator. (International Telecommunication Union) Status of main fixed-line telephone operator indicates whether the incumbent fixed-line operator is a public or private entity. Public refers to a fully state-owned operator, private refers to a fully private operator, and mixed refers to a partially private operator. (International Telecommunication Union and World Bank) Telecommunications revenue is revenue from the provision of telecommunications services such as fixed line, mobile, and data. (International Telecommunication Union) Telecommunications investment is total telecommunications investment (capital expenditure) as a percentage of telecommunications revenue. (International Telecommunication Union) Telephone lines are lines that connect a subscriber’s terminal equipment to the public switched telephone network and that have a port on a telephone exchange. Integrated services digital network channels and fixed wireless subscribers are included. (International Telecommunication Union) Urban population is the midyear population of areas defined as urban in each country and reported to the United Nations. (United Nations)

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AFGHANISTAN ALBANIA ALGERIA AMERICAN SAMOA ANDORRA ANGOLA ANTIGUA AND BARBUDA ARGENTINA ARMENIA ARUBA AUSTRALIA AUSTRIA AZERBAIJAN THE BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUTAN BOLIVIA BOSNIA AND HERZEGOVINA BOTSWANA BRAZIL BRUNEI DARUSSALAM BULGARIA BURKINA FASO BURUNDI CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD CHANNEL ISLANDS CHILE CHINA COLOMBIA COMOROS DEMOCRATIC REPUBLIC OF CONGO REPUBLIC OF CONGO COSTA RICA CÔTE D’IVOIRE CROATIA CUBA CYPRUS CZECH REPUBLIC DENMARK DJIBOUTI DOMINICA DOMINICAN REPUBLIC ECUADOR ARAB REPUBLIC OF EGYPT EL SALVADOR EQUATORIAL GUINEA ERITREA ESTONIA ETHIOPIA FAEROE ISLANDS FIJI FINLAND FRANCE FRENCH POLYNESIA GABON THE GAMBIA GEORGIA GERMANY GHANA GREECE GREENLAND GRENADA GUAM GUATEMALA GUINEA GUINEA-BISSAU GUYANA HAITI HONDURAS HONG KONG SAR, CHINA HUNGARY ICELAND INDIA INDONESIA ISLAMIC REPUBLIC OF IRAN IRAQ IRELAND ISLE OF MAN ISRAEL ITALY JAMAICA JAPAN JORDAN KAZAKHSTAN KENYA KIRIBATI DEMOCRATIC REPUBLIC OF KOREA REPUBLIC OF KOREA KUWAIT KYRGYZ REPUBLIC LAO PEOPLE’S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO LIBERIA LIBYA LIECHTENSTEIN LITHUANIA LUXEMBOURG MACAO SAR, CHINA FORMER YUGOSLAV REPUBLIC OF MACEDONIA MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MALTA MARSHALL ISLANDS MAURITANIA MAURITIUS MAYOTTE MEXICO FEDERATED STATES OF MICRONESIA MOLDOVA MONACO MONGOLIA MONTENEGRO MOROCCO MOZAMBIQUE MYANMAR NAMIBIA NEPAL NETHERLANDS NETHERLANDS ANTILLES NEW CALEDONIA NEW ZEALAND NICARAGUA NIGER NIGERIA NORTHERN MARIANA ISLANDS NORWAY OMAN PAKISTAN PALAU PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES POLAND PORTUGAL PUERTO RICO QATAR ROMANIA RUSSIAN FEDERATION RWANDA SAMOA SAN MARINO SÃO TOMÉ AND PRÍNCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOVAK REPUBLIC SLOVENIA SOLOMON ISLANDS SOMALIA SOUTH AFRICA SPAIN SRI LANKA ST. KITTS AND NEVIS ST. LUCIA ST. VINCENT & GRENADINES SUDAN SURINAME SWAZILAND SWEDEN SWITZERLAND SYRIAN ARAB REPUBLIC TAJIKISTAN TANZANIA THAILAND TIMOR-LESTE TOGO TONGA TRINIDAD AND TOBAGO TUNISIA TURKEY TURKMENISTAN UGANDA UKRAINE UNITED ARAB EMIRATES UNITED KINGDOM UNITED STATES URUGUAY UZBEKISTAN VANUATU REPÚBLICA BOLIVIARANA DE VENEZUELA VIETNAM

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