The 2000-2005 World Outlook for Business Software (Strategic Planning Series)

The 2000-2005 World Outlook for Business Software www.icongroupedition.com Ó2002 Icon Group Ltd. ii COPYRIGHT NOTIC...

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The 2000-2005 World Outlook for Business Software

www.icongroupedition.com

Ó2002 Icon Group Ltd.

ii

COPYRIGHT NOTICE ISBN: 0-7576-5166-6

All of Icon Group Ltd. publications are copyrighted. Copying our publications in whole or in part, for whatever reason, is a violation of copyrights laws and can lead to penalties and fines. Should you want to copy tables, graphs or other materials from our publications, please contact us to request permission. Icon Group Ltd. often grants permission for very limited reproduction of our publications for internal use, press releases, and academic research. Such reproduction requires, however, confirmed permission from Icon Group Ltd. Please read the full copyright notice, disclaimer, and user agreement provisions at the end of this report.

IMPORTANT DISCLAIMER

Neither Icon Group Ltd. nor its employees can be held accountable for the use and subsequent actions of the user of the information provided in this publication. Great efforts have been made to ensure the accuracy of the data, but we can not guarantee, given the volume of information, accuracy. Since the information given in this report is forward-looking, the reader should read the disclaimer statement and user agreement provisions at the end of this report.



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About Icon Group Ltd. Icon Group Ltd.’s primary mission is to assist managers with their international information needs using forwardlooking economic analysis. Icon Group has field offices in San Diego, Paris, Singapore, Hong Kong and Lomé, Togo (West Africa). Icon Group has published hundreds of multi-client databases, and global/regional market data, industry and country publications. Global/Regional Management Studies. Summarizing over 210 countries, management studies are generally organized into regional volumes and cover key management functions. The human resource series covers minimum wages, child labor, unionization and collective bargaining. The international law series covers media control and censorship, search and seizure, and trial justice and punishment. The diversity management series covers a variety of environmental context drivers that effect global operations. These include women’s rights, children’s rights, discrimination/racism, and religious forces and risks. Global strategic planning studies cover economic risk assessments, political risk assessments, foreign direct investment strategy, intellectual property strategy, and export strategy. Financial management studies cover taxes and tariffs. Global marketing studies focus on target segments (e.g. seniors, children, women) and strategic marketing planning. Country Studies: Often managers need an in-depth, yet broad and up-to-date understanding of a country’s strategic market potential and situation before the first field trip or investment proposal. Covering over 190 countries, each study consists of forward-looking analysis, statistics, forecasts, and information of relevance to managers. The studies are continually updated to ensure that the reports have the most relevant information available. In addition to raw information, the reports provide relevant analyses which put a more general perspective on a country (seen in the context of relative performance vis-à-vis benchmarks). Industry & Trade Studies: Companies are racing to become more international, if not global in their strategies. For over 2000 product/industry categories, these reports give the reader a concise summary of latent market forecasts, pro-forma financials, import competition profiles, key references and trends across 200 countries of the world. Some reports focus on a particular product and region (up to four regions per product), while others focus on a product within a particular country. Intranet Subscriptions: Icon Group Ltd. now offers full intranet subscriptions which brings millions of dollars of high-end global market research to the manager’s personal computer. For more information, please contact Icon Group via our web site: www.icongroupedition.com, or please email: [email protected]. In addition to these reports, Icon Group publishes similar studies for other product categories, issue areas, regions of the world, countries, cities and states (in the case of the United States). If you wish to receive a report that is customized or addressing a particular issue, feel free to contact Icon Group: Icon Group Customer Service 4370 La Jolla Village Drive, Fourth Floor San Diego, CA 92122 USA Tel: 858-546-4340 Fax: 858-546-4341 Email: [email protected] URL: www.icongroupedition.com Note: as statements and statistics in this report are forward-looking, the reader needs to read the last chapter for disclaimers and user agreement provisions. www.icongroupedition.com


Contents

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Table of Contents 1

INTRODUCTION

1.1 1.2 1.3 2

Overview Market Potential Estimation Methodology The Worldwide Market Potential for Business Software

AFRICA: BUSINESS SOFTWARE

2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 2.14 2.15 2.16 2.17 2.18 2.19 2.20 2.21 2.22 2.23 2.24 2.25 2.26 2.27 2.28 2.29 2.30 2.31 2.32 2.33 2.34 2.35 2.36 2.37

Executive Summary Algeria Angola Benin Botswana Burkina Faso Burundi Cameroon Cape Verde Central African Republic Chad Comoros Congo (formerly Zaire) Djibouti Egypt Equatorial Guinea Eritrea Ethiopia Gabon Ghana Guinea Guinea-Bissau Ivory coast Kenya Lesotho Liberia Libya Madagascar Malawi Mali Mauritania Mauritius Morocco Mozambique Namibia Niger Nigeria


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9 9 11 12

12 14 14 15 15 16 16 17 17 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 29 29 30 30 31 31 Ó2002 Icon Group Ltd.

Contents

2.38 2.39 2.40 2.41 2.42 2.43 2.44 2.45 2.46 2.47 2.48 2.49 2.50 2.51 2.52 2.53 3

Republic of Congo Rwanda Sao Tome E Principe Senegal Sierra Leone Somalia South Africa Sudan Swaziland Tanzania The Gambia Togo Tunisia Uganda Zambia Zimbabwe

ASIA: BUSINESS SOFTWARE

3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 3.20 3.21 3.22 3.23 3.24 3.25 3.26 3.27

Executive Summary Bangladesh Bhutan Brunei Burma Cambodia China Hong Kong India Indonesia Japan Laos Macau Malaysia Maldives Mongolia Nepal North Korea Papua New Guinea Philippines Seychelles Singapore South Korea Sri Lanka Taiwan Thailand Vietnam


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32 32 33 33 34 34 35 35 36 36 37 37 38 38 39 39 40

40 42 42 43 43 44 44 45 45 46 46 47 47 48 48 49 49 50 50 51 51 52 52 53 53 54 54 Ó2002 Icon Group Ltd.

Contents

4

EUROPE: BUSINESS SOFTWARE

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 4.20 4.21 4.22 4.23 4.24 4.25 4.26 4.27 4.28 4.29 4.30 4.31 4.32 4.33 4.34 4.35 4.36 4.37 4.38 4.39 4.40 4.41 4.42 4.43

Executive Summary Albania Andorra Austria Belarus Belgium Bosnia and Herzegovina Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Kazakhstan Latvia Liechtenstein Lithuania Luxembourg Macedonia Malta Moldova Monaco Netherlands Norway Poland Portugal Romania Russia Serbia and Montenegro Slovakia Slovenia Spain Sweden Switzerland


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55

55 57 57 58 58 59 59 60 60 61 61 62 62 63 63 64 64 65 65 66 66 67 67 68 68 69 69 70 70 71 71 72 72 73 73 74 74 75 75 76 76 77 77 Ó2002 Icon Group Ltd.

Contents

4.44 4.45 5

LATIN AMERICA: BUSINESS SOFTWARE

5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 5.13 5.14 5.15 5.16 5.17 5.18 5.19 5.20 5.21 6

Ukraine United Kingdom Executive Summary Argentina Belize Bolivia Brazil Chile Colombia Costa Rica Ecuador El Salvador Guatemala Guyana Honduras Mexico Nicaragua Panama Paraguay Peru Suriname Uruguay Venezuela

NORTH AMERICA & THE CARIBBEAN: BUSINESS SOFTWARE

6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 6.11 6.12 6.13 6.14 6.15 6.16 6.17 6.18

Executive Summary Antigua and Barbuda Bahamas Barbados Bermuda Canada Cuba Dominica Dominican Republic Grenada Haiti Jamaica Martinique Netherlands Antilles St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Trinidad and Tobago


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78 78 79

79 80 81 81 82 82 83 83 84 84 85 85 86 86 87 87 88 88 89 89 90 91

91 93 93 94 94 95 95 96 96 97 97 98 98 99 99 100 100 101 Ó2002 Icon Group Ltd.

Contents

6.19 7

102

Executive Summary American Samoa Australia Fiji Kiribati Marshall Islands Micronesia Federation Nauru New Zealand Palau Solomon Islands Tonga Tuvalu Vanuatu

102 103 104 104 105 105 106 106 107 107 108 108 109 109

THE MIDDLE EAST: BUSINESS SOFTWARE

8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9 8.10 8.11 8.12 8.13 8.14 8.15 8.16 8.17 8.18 8.19 8.20 8.21 8.22 8.23 9

101

OCEANA: BUSINESS SOFTWARE

7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 7.14 8

United States

110

Executive Summary Afghanistan Armenia Azerbaijan Bahrain Iran Iraq Israel Jordan Kuwait Kyrgyzstan Lebanon Oman Pakistan Qatar Saudi Arabia Syrian Arab Republic Tajikistan Turkey Turkmenistan United Arab Emirates Uzbekistan Yemen

110 112 112 113 113 114 114 115 115 116 116 117 117 118 118 119 119 120 120 121 121 122 122

DISCLAIMERS, WARRANTEES, AND USER AGREEMENT PROVISIONS

9.1 9.2

Disclaimers & Safe Harbor Icon Group Ltd. User Agreement Provisions


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123

123 124 Ó2002 Icon Group Ltd.

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1 INTRODUCTION 1.1 OVERVIEW The liberalization of markets has lead to record levels of international investments. Icon Group’s primary mission is to assist international managers to better plan and implement strategies in a global economy. It does so by providing various specialized industry reports, databases, publications and services to its clients. This report is one of many published by Icon Group Ltd. to assist executives and planners in monitoring and analyzing world markets. In addition to industry-specific studies, Icon Group Ltd.’s reports cover human resources management, export strategies, investment strategies, entry & marketing strategies, political and economic risk assessments and legal trends (e.g., intellectual property, licensing, and corruption). This report covers the world outlook for business software across 235 countries. For each year reported, the estimates are given for the latent demand for the country in question. Icon Group uses a number of proprietary econometric models which project economic changes within each country and across countries. From there, market potential estimates are created. The units used in this report are: million US $. As shown in the report, the market potential for business software is expected to reach $12,400.75 million by 2005. The distribution of the world market, however, will not be evenly distributed across regions. Europe will be the largest market with $4,302.49 million or 34.70 percent, followed by North America & the Caribbean with $3,840.76 million or 30.97 percent, and then Asia with $2,577.25 million or 20.78 percent of the world market. In essence, if a firm targets these top 3 regions, they cover come 86.45 percent of the world wide demand for business software.

1.2 MARKET POTENTIAL ESTIMATION METHODOLOGY Icon Group uses a number of methodologies to create market potential estimates for products and services across markets, whether at the level of a region, country, or city. In this report, two modelling approaches are used. The first involves modelling the economic fundamentals of each market over time. This is based on standard models of economic growth (e.g. focussing on growth of income, or gross domestic product per capita). The second approach is more subtle. The second approach involves collecting information on the market size or market potential for the particular product or service in question, typically in national currency, and translating these into a common currency. Icon Group uses the U.S. dollar as its common currency across markets. For some categories and markets, basic demand indicators are reported in national statistics, as is mostly the case for the United States and other developed markets. In most of the world’s 230 countries, however, few statistics are available. For these, Icon Group uses www.icongroupedition.com


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econometric models to estimate these markets, and forecast these over time. As true for all forward-looking economic forecasts, certain critical assumptions must be made. Two types of assumptions are made for the models used in this report. The first type covers the socioeconomic and global environment. In essence, Icon Group assumes that dynamics seen in the past are likely to continue in the future, without major discontinuous changes. For example, if a city, country or region has not seen civil strife, major recessions, or substantial foreign exchange or currency changes, this is assumed to be the case over the forecast period. Likewise, the worldwide demand is foreseen to progress in a fashion similar to that seen in historical figures, based on aggregated data collected at the national level. The extent to which these assumptions are violated in the future will surely affect the accuracy of the forecasts presented here. The second type of assumption is of greater importance, especially for those markets where insufficient local information is reported in the public domain, or in markets where there is higher uncertainty. Here, we use cross-country econometric models of demand, often called a crosssectional pooled time series models with varying parameters. In simple terms, we assume an underlying consumption function that is allowed to vary over time and across geographic markets. Economists have long proposed various consumption functions. These include John Maynard Keynes, Simon Kuznets, Irving Fisher, Franco Modigliani, Albert Ando, Richard Brumberg, and Milton Friedman. Across these, and other authors, the consumption of a product (as opposed to the amount produced) is foreseen to vary depending on a number of local factors and the time frame that one considers (short-, medium- and long-run). In general, the variance of the market potential across markets is foreseen to be a function of variances in income, wealth, interest rates, expected future income, and a variety of exogenous factors, including geography and culture. Icon Group forecasts primarily rely on non-cultural economic factors in modelling cross-market demand, for a given product or service. We also model the market potential using a consumption function which assumes a constant average propensity to consume in the long run (i.e. as incomes rise, average consumption rates do not fall, as earlier argued by Keynes). Once the cross-market model of demand is specified, it is combined with the local economic models described above. As in all econometric exercises, the lack of local market figures in the public domain results in estimation errors. Furthermore, many intervening factors may arise over time that can materially affect the accuracy of the forecasts, including changes in local economic conditions, changes in political regimes, improvements in primary data, and currency fluctuations, among other factors. As the estimates and forecasts reported here are forwardlooking and subject to assumption-induced errors, you are asked to read the caveats and disclaimers at the end of this report.



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1.3 THE WORLDWIDE MARKET POTENTIAL FOR BUSINESS SOFTWARE Worldwide Market Potential for Business Software (million US $): 2000 Region

Latent Demand million US $

% of Globe

_________________________________________________________________________________________________________

Europe North America & the Caribbean Asia Latin America Middle East Africa Oceana Total

3,209 2,416 1,892 470 460 193 130 8,770

36.6 27.5 21.6 5.4 5.2 2.2 1.5 100.0

_________________________________________________________________________________________________________

Source: Icon Group Ltd., copyright 2000, www.icongroupedition.com

Worldwide Market Potential for Business Software (million US $): 2000

Asia

North America & the Caribbean

Latin America Other Europe

World Market for Business Software: 1995 - 2005 Year

World Market million US $

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

7,166.63 7,670.79 8,629.54 8,117.22 8,343.71 8,786.99 9,390.30 10,061.00 10,783.41 11,561.78 12,400.75

_________________________________________________________________________________________________________

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2 AFRICA: BUSINESS SOFTWARE 2.1

EXECUTIVE SUMMARY Market Potential for Business Software in Africa (million US $): 2000

Country


% of Africa

_________________________________________________________________________________________________________

South Africa Algeria Egypt Nigeria Libya Morocco Tunisia Cameroon Sudan Ivory coast Angola Kenya Congo (formerly Zaire) Tanzania Ghana Ethiopia Zimbabwe Senegal Uganda Gabon Botswana Zambia Burkina Faso Madagascar Guinea Other Total

45 23 17 13 12 10 6 6 5 4 4 4 4 3 3 3 3 3 2 2 2 1 1 1 1 15 193

23.23% 12.02% 8.64% 6.77% 6.12% 5.34% 3.03% 2.95% 2.36% 2.23% 2.06% 2.05% 2.01% 1.48% 1.43% 1.38% 1.35% 1.28% 1.24% 1.14% 0.79% 0.75% 0.69% 0.66% 0.62% 8.28% 100.00%

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Market Potential for Business Software in Africa (million US $): 2000 Egypt

Nigeria

Algeria

Other South Africa

The Market for Business Software in Africa: 1995 - 2005 Year

million US $

% of Globe

170.73 179.28 195.50 184.72 187.59 194.54 206.16 219.23 233.15 247.99 263.79

2.38 2.34 2.27 2.28 2.25 2.21 2.20 2.18 2.16 2.14 2.13

_________________________________________________________________________________________________________

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

_________________________________________________________________________________________________________




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2.2

14

ALGERIA Business Software (million US $): Algeria 1995 - 2005

Year

Algeria

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

21 22 24 22 23 23 25 27 28 30 32

12.25% 12.20% 12.15% 12.11% 12.05% 12.02% 12.05% 12.10% 12.14% 12.19% 12.23%

0.29% 0.28% 0.27% 0.27% 0.27% 0.26% 0.26% 0.26% 0.26% 0.26% 0.26%

_________________________________________________________________________________________________________

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2.3

ANGOLA Business Software (million US $): Angola 1995 - 2005

Year

Angola

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

4 4 4 4 4 4 4 5 5 5 6

2.13% 2.12% 2.10% 2.09% 2.07% 2.06% 2.07% 2.09% 2.10% 2.11% 2.12%

0.05% 0.00% 0.00% 0.00% 0.04% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.4

15

BENIN Business Software (million US $): Benin 1995 - 2005

Year

Benin

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.48% 0.47% 0.47% 0.46% 0.45% 0.45% 0.45% 0.46% 0.47% 0.47% 0.48%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.00% 0.01% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.5

BOTSWANA Business Software (million US $): Botswana 1995 - 2005

Year

Botswana

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 2 1 1 2 2 2 2 2 2

0.76% 0.76% 0.77% 0.78% 0.78% 0.79% 0.79% 0.78% 0.77% 0.77% 0.76%

0.00% 0.01% 0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.6

16

BURKINA FASO Business Software (million US $): Burkina Faso 1995 - 2005

Year

Burkina Faso

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 2 2 2 2

0.71% 0.70% 0.70% 0.70% 0.69% 0.69% 0.69% 0.70% 0.70% 0.70% 0.71%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.7

BURUNDI Business Software (million US $): Burundi 1995 - 2005

Year

Burundi

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 1 0 0 1 1 1 1 1 1

0.25% 0.25% 0.25% 0.25% 0.25% 0.25% 0.25% 0.25% 0.25% 0.25% 0.25%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.8

17

CAMEROON Business Software (million US $): Cameroon 1995 - 2005

Year

Cameroon

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

5 5 6 5 6 6 6 6 7 7 8

2.89% 2.90% 2.91% 2.93% 2.94% 2.95% 2.94% 2.93% 2.92% 2.90% 2.89%

0.00% 0.00% 0.06% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.9

CAPE VERDE Business Software (million US $): Cape Verde 1995 - 2005

Year

Cape Verde

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.07% 0.00% 0.00% 0.00% 0.00% 0.00% 0.06% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.10 CENTRAL AFRICAN REPUBLIC Business Software (million US $): Central African Republic 1995 - 2005 Year

Central African Republic

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 1 1 1 1 1 1 1 1 1 1

0.28% 0.28% 0.28% 0.28% 0.27% 0.27% 0.27% 0.28% 0.28% 0.28% 0.28%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.11 CHAD Business Software (million US $): Chad 1995 - 2005 Year

Chad

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 1 1 1 1 1 1 1 1 1 1

0.29% 0.28% 0.28% 0.28% 0.28% 0.28% 0.28% 0.28% 0.28% 0.28% 0.28%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.12 COMOROS Business Software (million US $): Comoros 1995 - 2005 Year

Comoros

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.06% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.13 CONGO (FORMERLY ZAIRE) Business Software (million US $): Congo (formerly Zaire) 1995 - 2005 Year

Congo (formerly Zaire)

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

3 3 4 4 4 4 4 4 4 5 5

1.77% 1.82% 1.87% 1.92% 1.97% 2.01% 1.98% 1.93% 1.88% 1.84% 1.79%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.14 DJIBOUTI Business Software (million US $): Djibouti 1995 - 2005 Year

Djibouti

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.10% 0.10% 0.10% 0.10% 0.11% 0.11% 0.11% 0.10% 0.10% 0.10% 0.10%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.15 EGYPT Business Software (million US $): Egypt 1995 - 2005 Year

Egypt

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

15 16 17 16 16 17 18 19 20 22 23

8.91% 8.86% 8.79% 8.74% 8.68% 8.64% 8.68% 8.73% 8.79% 8.84% 8.89%

0.21% 0.20% 0.19% 0.19% 0.19% 0.19% 0.19% 0.19% 0.19% 0.18% 0.18%

_________________________________________________________________________________________________________

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2.16 EQUATORIAL GUINEA Business Software (million US $): Equatorial Guinea 1995 - 2005 Year

Equatorial Guinea

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.17 ERITREA Business Software (million US $): Eritrea 1995 - 2005 Year

Eritrea

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.08% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.09%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.18 ETHIOPIA Business Software (million US $): Ethiopia 1995 - 2005 Year

Ethiopia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 3 3 3 3 3 3 3 3 4

1.38% 1.38% 1.38% 1.38% 1.38% 1.38% 1.38% 1.38% 1.38% 1.38% 1.38%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.03% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.19 GABON Business Software (million US $): Gabon 1995 - 2005 Year

Gabon

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 2 2 2 2 2 2 3 3 3

1.12% 1.13% 1.13% 1.13% 1.14% 1.14% 1.14% 1.13% 1.13% 1.13% 1.12%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.02%

_________________________________________________________________________________________________________

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2.20 GHANA Business Software (million US $): Ghana 1995 - 2005 Year

Ghana

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

3 3 3 3 3 3 3 3 3 4 4

1.52% 1.50% 1.48% 1.46% 1.45% 1.43% 1.45% 1.46% 1.48% 1.49% 1.51%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.03% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.21 GUINEA Business Software (million US $): Guinea 1995 - 2005 Year

Guinea

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 2 2

0.64% 0.63% 0.63% 0.63% 0.62% 0.62% 0.62% 0.63% 0.63% 0.63% 0.64%

0.01% 0.01% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

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2.22 GUINEA-BISSAU Business Software (million US $): Guinea-Bissau 1995 - 2005 Year

Guinea-Bissau

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.04% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.23 IVORY COAST Business Software (million US $): Ivory coast 1995 - 2005 Year

Ivory coast

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

4 4 5 4 4 4 5 5 5 6 6

2.36% 2.33% 2.30% 2.28% 2.25% 2.23% 2.25% 2.27% 2.30% 2.32% 2.35%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

25

2.24 KENYA Business Software (million US $): Kenya 1995 - 2005 Year

Kenya

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

4 4 4 4 4 4 4 5 5 5 6

2.17% 2.15% 2.12% 2.10% 2.07% 2.05% 2.07% 2.09% 2.12% 2.14% 2.16%

0.00% 0.00% 0.00% 0.00% 0.00% 0.04% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.25 LESOTHO Business Software (million US $): Lesotho 1995 - 2005 Year

Lesotho

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 1 1 1

0.25% 0.24% 0.23% 0.22% 0.21% 0.21% 0.21% 0.22% 0.23% 0.24% 0.25%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

26

2.26 LIBERIA Business Software (million US $): Liberia 1995 - 2005 Year

Liberia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 1 1 1 1 1

0.23% 0.24% 0.24% 0.24% 0.25% 0.25% 0.25% 0.24% 0.24% 0.24% 0.23%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.27 LIBYA Business Software (million US $): Libya 1995 - 2005 Year

Libya

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

10 10 11 11 11 12 12 13 14 14 15

5.68% 5.78% 5.87% 5.96% 6.05% 6.12% 6.06% 5.97% 5.89% 5.80% 5.72%

0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.12% 0.12% 0.12%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

27

2.28 MADAGASCAR Business Software (million US $): Madagascar 1995 - 2005 Year

Madagascar

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 2 2 2

0.66% 0.66% 0.66% 0.66% 0.66% 0.66% 0.66% 0.66% 0.66% 0.66% 0.66%

0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.29 MALAWI Business Software (million US $): Malawi 1995 - 2005 Year

Malawi

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.48% 0.46% 0.45% 0.44% 0.42% 0.42% 0.42% 0.43% 0.45% 0.46% 0.47%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

28

2.30 MALI Business Software (million US $): Mali 1995 - 2005 Year

Mali

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 2

0.59% 0.59% 0.59% 0.59% 0.59% 0.59% 0.59% 0.59% 0.59% 0.59% 0.59%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.01% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.31 MAURITANIA Business Software (million US $): Mauritania 1995 - 2005 Year

Mauritania

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 1 1 1 1 1

0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

29

2.32 MAURITIUS Business Software (million US $): Mauritius 1995 - 2005 Year

Mauritius

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.55% 0.55% 0.55% 0.55% 0.55% 0.55% 0.55% 0.55% 0.55% 0.55% 0.55%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.33 MOROCCO Business Software (million US $): Morocco 1995 - 2005 Year

Morocco

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

8 9 10 9 10 10 11 11 12 12 13

4.73% 4.86% 4.99% 5.11% 5.24% 5.34% 5.25% 5.13% 5.01% 4.90% 4.78%

0.11% 0.11% 0.11% 0.11% 0.11% 0.11% 0.11% 0.11% 0.10% 0.10% 0.10%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

30

2.34 MOZAMBIQUE Business Software (million US $): Mozambique 1995 - 2005 Year

Mozambique

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.33% 0.33% 0.34% 0.34% 0.35% 0.36% 0.35% 0.34% 0.34% 0.33% 0.33%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.35 NAMIBIA Business Software (million US $): Namibia 1995 - 2005 Year

Namibia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.41% 0.41% 0.40% 0.39% 0.39% 0.38% 0.38% 0.39% 0.40% 0.40% 0.41%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

31

2.36 NIGER Business Software (million US $): Niger 1995 - 2005 Year

Niger

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 2

0.60% 0.59% 0.58% 0.57% 0.56% 0.55% 0.56% 0.57% 0.58% 0.59% 0.60%

0.00% 0.00% 0.01% 0.00% 0.01% 0.00% 0.00% 0.00% 0.01% 0.00% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.37 NIGERIA Business Software (million US $): Nigeria 1995 - 2005 Year

Nigeria

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

12 12 13 13 13 13 14 15 16 17 18

6.76% 6.76% 6.77% 6.77% 6.77% 6.77% 6.77% 6.77% 6.77% 6.76% 6.76%

0.16% 0.15% 0.15% 0.15% 0.15% 0.15% 0.14% 0.14% 0.14% 0.14% 0.14%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

32

2.38 REPUBLIC OF CONGO Business Software (million US $): Republic of Congo 1995 - 2005 Year

Republic of Congo

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.54% 0.54% 0.53% 0.53% 0.53% 0.53% 0.53% 0.53% 0.53% 0.54% 0.54%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.39 RWANDA Business Software (million US $): Rwanda 1995 - 2005 Year

Rwanda

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.44% 0.45% 0.46% 0.47% 0.48% 0.48% 0.48% 0.47% 0.46% 0.45% 0.45%

0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

33

2.40 SAO TOME E PRINCIPE Business Software (million US $): Sao Tome E Principe 1995 - 2005 Year

Sao Tome E Principe

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.41 SENEGAL Business Software (million US $): Senegal 1995 - 2005 Year

Senegal

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 3 2 2 3 3 3 3 3 4

1.34% 1.33% 1.31% 1.30% 1.29% 1.28% 1.29% 1.30% 1.31% 1.32% 1.33%

0.00% 0.03% 0.02% 0.00% 0.02% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

34

2.42 SIERRA LEONE Business Software (million US $): Sierra Leone 1995 - 2005 Year

Sierra Leone

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 1 1 1 1 1 1 1 1 1

0.25% 0.26% 0.26% 0.27% 0.27% 0.28% 0.27% 0.27% 0.26% 0.26% 0.25%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.43 SOMALIA Business Software (million US $): Somalia 1995 - 2005 Year

Somalia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.29% 0.30% 0.30% 0.30% 0.30% 0.30% 0.30% 0.30% 0.30% 0.30% 0.29%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

35

2.44 SOUTH AFRICA Business Software (million US $): South Africa 1995 - 2005 Year

South Africa

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

40 42 46 43 44 45 48 51 55 58 62

23.57% 23.50% 23.43% 23.36% 23.29% 23.23% 23.28% 23.35% 23.42% 23.48% 23.54%

0.56% 0.54% 0.53% 0.53% 0.52% 0.51% 0.51% 0.50% 0.50% 0.50% 0.50%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.45 SUDAN Business Software (million US $): Sudan 1995 - 2005 Year

Sudan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

4 4 4 4 4 5 5 5 5 6 6

2.21% 2.24% 2.28% 2.31% 2.34% 2.36% 2.34% 2.31% 2.28% 2.25% 2.22%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

36

2.46 SWAZILAND Business Software (million US $): Swaziland 1995 - 2005 Year

Swaziland

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 1

0.19% 0.19% 0.19% 0.19% 0.19% 0.19% 0.19% 0.19% 0.19% 0.19% 0.19%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.47 TANZANIA Business Software (million US $): Tanzania 1995 - 2005 Year

Tanzania

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

3 3 3 3 3 3 3 3 3 4 4

1.48% 1.48% 1.48% 1.48% 1.48% 1.48% 1.48% 1.48% 1.48% 1.48% 1.48%

0.00% 0.00% 0.00% 0.00% 0.00% 0.03% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

37

2.48 THE GAMBIA Business Software (million US $): The Gambia 1995 - 2005 Year

The Gambia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.49 TOGO Business Software (million US $): Togo 1995 - 2005 Year

Togo

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.36% 0.35% 0.35% 0.34% 0.34% 0.33% 0.34% 0.34% 0.35% 0.35% 0.36%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

38

2.50 TUNISIA Business Software (million US $): Tunisia 1995 - 2005 Year

Tunisia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

5 6 6 6 6 6 6 7 7 8 8

3.15% 3.13% 3.10% 3.07% 3.05% 3.03% 3.05% 3.07% 3.10% 3.12% 3.14%

0.00% 0.00% 0.07% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.51 UGANDA Business Software (million US $): Uganda 1995 - 2005 Year

Uganda

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 3 2 2 2 3 3 3 3 4

1.36% 1.33% 1.30% 1.28% 1.26% 1.24% 1.26% 1.28% 1.30% 1.32% 1.34%

0.03% 0.00% 0.00% 0.02% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

39

2.52 ZAMBIA Business Software (million US $): Zambia 1995 - 2005 Year

Zambia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 2 2 2 2 2

0.71% 0.72% 0.73% 0.74% 0.75% 0.75% 0.75% 0.74% 0.73% 0.72% 0.71%

0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


2.53 ZIMBABWE Business Software (million US $): Zimbabwe 1995 - 2005 Year

Zimbabwe

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 3 2 3 3 3 3 3 3 3

1.24% 1.26% 1.29% 1.31% 1.33% 1.35% 1.34% 1.31% 1.29% 1.27% 1.25%

0.00% 0.00% 0.00% 0.02% 0.00% 0.00% 0.00% 0.00% 0.02% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

40

3 ASIA: BUSINESS SOFTWARE 3.1

EXECUTIVE SUMMARY Market Potential for Business Software in Asia (million US $): 2000

Country


% of Asia

1,166 183 126 107 75 49 41 30 22 21 17 15 12 9 7 3 3 2 2 1 1 1 0 0 0 0 1,892

61.59% 9.64% 6.66% 5.64% 3.97% 2.57% 2.15% 1.58% 1.16% 1.12% 0.88% 0.77% 0.62% 0.49% 0.35% 0.17% 0.16% 0.00% 0.00% 0.07% 0.00% 0.00% 0.02% 0.00% 0.00% 0.39% 100.00%

_________________________________________________________________________________________________________

Japan China India South Korea Taiwan Indonesia Thailand Hong Kong Malaysia Philippines Singapore Burma North Korea Bangladesh Vietnam Sri Lanka Brunei Papua New Guinea Mongolia Nepal Cambodia Macau Laos Seychelles Bhutan Other Total

_________________________________________________________________________________________________________




Business Software

41

Market Potential for Business Software in Asia (million US $): 2000 China India South Korea

Japan

Other

The Market for Business Software in Asia: 1995 - 2005 Year

million US $

% of Globe

1,668.95 1,750.07 1,905.95 1,799.19 1,825.59 1,892.33 2,006.22 2,135.05 2,272.72 2,419.88 2,577.25

23.29 22.81 22.09 22.17 21.88 21.54 21.36 21.22 21.08 20.93 20.78

_________________________________________________________________________________________________________

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

_________________________________________________________________________________________________________




Business Software

3.2

42

BANGLADESH Business Software (million US $): Bangladesh 1995 - 2005

Year

Bangladesh

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

9 9 10 9 9 9 10 11 11 12 13

0.51% 0.51% 0.50% 0.50% 0.49% 0.49% 0.49% 0.50% 0.50% 0.50% 0.51%

0.11% 0.11% 0.11% 0.11% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.3

BHUTAN Business Software (million US $): Bhutan 1995 - 2005

Year

Bhutan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

3.4

43

BRUNEI Business Software (million US $): Brunei 1995 - 2005

Year

Brunei

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

3 3 3 3 3 3 3 3 4 4 4

0.16% 0.16% 0.16% 0.16% 0.16% 0.16% 0.16% 0.16% 0.16% 0.16% 0.16%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.5

BURMA Business Software (million US $): Burma 1995 - 2005

Year

Burma

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

14 14 15 14 14 15 16 17 18 20 21

0.83% 0.82% 0.80% 0.79% 0.78% 0.77% 0.78% 0.79% 0.80% 0.81% 0.83%

0.19% 0.18% 0.17% 0.17% 0.17% 0.16% 0.16% 0.16% 0.16% 0.17% 0.17%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

3.6

44

CAMBODIA Business Software (million US $): Cambodia 1995 - 2005

Year

Cambodia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 2

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.05% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.7

CHINA Business Software (million US $): China 1995 - 2005

Year

China

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

184 188 199 183 180 183 197 216 236 258 281

11.04% 10.72% 10.41% 10.15% 9.86% 9.64% 9.84% 10.10% 10.37% 10.64% 10.92%

2.57% 2.44% 2.30% 2.24% 2.15% 2.07% 2.10% 2.14% 2.18% 2.22% 2.26%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

3.8

45

HONG KONG Business Software (million US $): Hong Kong 1995 - 2005

Year

Hong Kong

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

28 29 31 29 29 30 32 34 37 40 43

1.66% 1.64% 1.63% 1.61% 1.59% 1.58% 1.59% 1.61% 1.62% 1.64% 1.65%

0.38% 0.37% 0.36% 0.35% 0.34% 0.34% 0.34% 0.34% 0.34% 0.34% 0.34%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.9

INDIA Business Software (million US $): India 1995 - 2005

Year

India

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

118 122 131 123 123 126 135 145 156 168 181

7.06% 6.98% 6.89% 6.81% 6.72% 6.66% 6.72% 6.80% 6.87% 6.95% 7.03%

1.64% 1.59% 1.52% 1.51% 1.47% 1.43% 1.43% 1.44% 1.44% 1.45% 1.46%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

46

3.10 INDONESIA Business Software (million US $): Indonesia 1995 - 2005 Year

Indonesia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

47 48 52 48 48 49 52 57 61 67 72

2.81% 2.76% 2.71% 2.66% 2.61% 2.57% 2.60% 2.65% 2.70% 2.75% 2.79%

0.65% 0.63% 0.59% 0.59% 0.57% 0.55% 0.55% 0.56% 0.56% 0.57% 0.58%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.11 JAPAN Business Software (million US $): Japan 1995 - 2005 Year

Japan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

964 1,026 1,133 1,083 1,114 1,166 1,225 1,288 1,354 1,424 1,497

57.77% 58.61% 59.46% 60.20% 61.00% 61.59% 61.05% 60.32% 59.59% 58.84% 58.10%

13.45% 13.37% 13.13% 13.34% 13.34% 13.26% 13.04% 12.80% 12.55% 12.31% 12.07%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

47

3.12 LAOS Business Software (million US $): Laos 1995 - 2005 Year

Laos

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 1 0 0 0 1 1 1 1 1

0.00% 0.00% 0.00% 0.00% 0.00% 0.02% 0.00% 0.00% 0.00% 0.00% 0.02%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.13 MACAU Business Software (million US $): Macau 1995 - 2005 Year

Macau

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.00% 0.00% 0.00% 0.05% 0.00% 0.00% 0.05% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

48

3.14 MALAYSIA Business Software (million US $): Malaysia 1995 - 2005 Year

Malaysia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

22 23 24 22 22 22 24 26 28 31 34

1.32% 1.29% 1.25% 1.22% 1.19% 1.16% 1.18% 1.21% 1.24% 1.28% 1.31%

0.30% 0.29% 0.27% 0.27% 0.26% 0.25% 0.25% 0.25% 0.26% 0.26% 0.27%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.15 MALDIVES Business Software (million US $): Maldives 1995 - 2005 Year

Maldives

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

49

3.16 MONGOLIA Business Software (million US $): Mongolia 1995 - 2005 Year

Mongolia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 2 1 1 2 2 2 2 2 2

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.08% 0.00% 0.00% 0.00%

0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.17 NEPAL Business Software (million US $): Nepal 1995 - 2005 Year

Nepal

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 2 2 2 2 2

0.00% 0.00% 0.00% 0.00% 0.00% 0.07% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

50

3.18 NORTH KOREA Business Software (million US $): North Korea 1995 - 2005 Year

North Korea

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

9 10 11 11 11 12 12 13 13 14 15

0.55% 0.57% 0.58% 0.60% 0.61% 0.62% 0.61% 0.60% 0.59% 0.57% 0.56%

0.13% 0.13% 0.12% 0.13% 0.13% 0.13% 0.13% 0.12% 0.12% 0.12% 0.11%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.19 PAPUA NEW GUINEA Business Software (million US $): Papua New Guinea 1995 - 2005 Year

Papua New Guinea

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 2 2 2 2 2 2

0.00% 0.00% 0.00% 0.00% 0.07% 0.00% 0.08% 0.00% 0.00% 0.00% 0.07%

0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

51

3.20 PHILIPPINES Business Software (million US $): Philippines 1995 - 2005 Year

Philippines

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

20 20 22 21 21 21 23 24 26 28 30

1.18% 1.16% 1.15% 1.14% 1.13% 1.12% 1.13% 1.14% 1.15% 1.16% 1.17%

0.27% 0.26% 0.25% 0.25% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.21 SEYCHELLES Business Software (million US $): Seychelles 1995 - 2005 Year

Seychelles

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

52

3.22 SINGAPORE Business Software (million US $): Singapore 1995 - 2005 Year

Singapore

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

17 17 18 17 16 17 18 20 21 23 25

0.98% 0.96% 0.94% 0.92% 0.90% 0.88% 0.89% 0.91% 0.93% 0.95% 0.98%

0.23% 0.22% 0.20% 0.20% 0.19% 0.19% 0.19% 0.19% 0.19% 0.20% 0.20%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.23 SOUTH KOREA Business Software (million US $): South Korea 1995 - 2005 Year

South Korea

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

107 109 116 107 105 107 115 126 138 150 164

6.43% 6.25% 6.08% 5.93% 5.76% 5.64% 5.75% 5.90% 6.05% 6.20% 6.36%

1.49% 1.42% 1.34% 1.31% 1.26% 1.21% 1.22% 1.25% 1.27% 1.29% 1.32%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

53

3.24 SRI LANKA Business Software (million US $): Sri Lanka 1995 - 2005 Year

Sri Lanka

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

3 3 3 3 3 3 3 4 4 4 5

0.17% 0.17% 0.17% 0.17% 0.17% 0.17% 0.17% 0.17% 0.17% 0.17% 0.17%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.25 TAIWAN Business Software (million US $): Taiwan 1995 - 2005 Year

Taiwan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

71 73 79 73 73 75 81 87 94 101 109

4.24% 4.19% 4.13% 4.07% 4.01% 3.97% 4.01% 4.06% 4.12% 4.17% 4.22%

0.98% 0.95% 0.91% 0.90% 0.87% 0.85% 0.85% 0.86% 0.86% 0.87% 0.87%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

54

3.26 THAILAND Business Software (million US $): Thailand 1995 - 2005 Year

Thailand

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

40 41 44 40 40 41 44 48 52 56 61

2.40% 2.34% 2.29% 2.24% 2.19% 2.15% 2.19% 2.23% 2.28% 2.33% 2.38%

0.55% 0.53% 0.50% 0.49% 0.48% 0.46% 0.46% 0.47% 0.48% 0.48% 0.49%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


3.27 VIETNAM Business Software (million US $): Vietnam 1995 - 2005 Year

Vietnam

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

7 7 7 7 7 7 7 8 9 9 10

0.40% 0.39% 0.38% 0.37% 0.36% 0.35% 0.36% 0.37% 0.38% 0.39% 0.39%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

55

4 EUROPE: BUSINESS SOFTWARE 4.1

EXECUTIVE SUMMARY Market Potential for Business Software in Europe (million US $): 2000

Country


% of Europe

629 413 367 338 300 181 100 85 85 77 68 67 59 56 47 44 30 30 27 26 23 21 19 15 11 91 3,209

19.60% 12.85% 11.42% 10.54% 9.35% 5.64% 3.10% 2.64% 2.63% 2.40% 2.10% 2.08% 1.83% 1.75% 1.44% 1.36% 0.94% 0.92% 0.85% 0.81% 0.70% 0.65% 0.58% 0.46% 0.35% 3.01% 100.00%

_________________________________________________________________________________________________________

Germany France Italy United Kingdom Russia Spain Netherlands Ukraine Switzerland Sweden Belgium Norway Poland Austria Finland Denmark Portugal Greece Romania Czech Republic Kazakhstan Belarus Hungary Ireland Slovakia Other Total

_________________________________________________________________________________________________________




Business Software

56

Market Potential for Business Software in Europe (million US $): 2000 Italy

United Kingdom

France

Germany

Other

The Market for Business Software in Europe: 1995 - 2005 Year

million US $

% of Globe

2,781.54 2,929.21 3,203.16 3,033.92 3,089.24 3,210.16 3,395.66 3,602.26 3,821.71 4,054.83 4,302.49

38.81 38.19 37.12 37.38 37.02 36.53 36.16 35.80 35.44 35.07 34.70

_________________________________________________________________________________________________________

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

_________________________________________________________________________________________________________




Business Software

4.2

57

ALBANIA Business Software (million US $): Albania 1995 - 2005

Year

Albania

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 2 1 1 2 2 2 2 2 2

0.00% 0.00% 0.00% 0.00% 0.04% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.3

ANDORRA Business Software (million US $): Andorra 1995 - 2005

Year

Andorra

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

4.4

58

AUSTRIA Business Software (million US $): Austria 1995 - 2005

Year

Austria

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

49 52 56 53 54 56 60 63 67 71 76

1.76% 1.76% 1.75% 1.75% 1.75% 1.75% 1.75% 1.75% 1.75% 1.76% 1.76%

0.68% 0.67% 0.65% 0.65% 0.65% 0.64% 0.63% 0.62% 0.62% 0.61% 0.61%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.5

BELARUS Business Software (million US $): Belarus 1995 - 2005

Year

Belarus

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

16 17 20 19 20 21 22 23 23 24 25

0.57% 0.59% 0.60% 0.62% 0.64% 0.65% 0.64% 0.62% 0.61% 0.59% 0.58%

0.22% 0.22% 0.22% 0.23% 0.23% 0.24% 0.23% 0.22% 0.21% 0.20% 0.20%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

4.6

59

BELGIUM Business Software (million US $): Belgium 1995 - 2005

Year

Belgium

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

59 62 67 64 65 68 71 76 81 85 91

2.10% 2.10% 2.10% 2.10% 2.10% 2.10% 2.10% 2.10% 2.10% 2.10% 2.10%

0.81% 0.80% 0.78% 0.78% 0.77% 0.76% 0.76% 0.75% 0.74% 0.73% 0.73%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.7

BOSNIA AND HERZEGOVINA Business Software (million US $): Bosnia and Herzegovina 1995 - 2005

Year

Bosnia and Herzegovina

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

4 4 4 4 4 4 5 5 5 5 6

0.12% 0.12% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.12% 0.12%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

4.8

60

BULGARIA Business Software (million US $): Bulgaria 1995 - 2005

Year

Bulgaria

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

10 10 11 11 11 11 12 13 14 14 15

0.35% 0.35% 0.35% 0.35% 0.35% 0.35% 0.35% 0.35% 0.35% 0.35% 0.35%

0.13% 0.13% 0.13% 0.13% 0.13% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.9

CROATIA Business Software (million US $): Croatia 1995 - 2005

Year

Croatia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

9 10 11 10 10 11 11 12 13 13 14

0.32% 0.32% 0.32% 0.32% 0.33% 0.33% 0.33% 0.32% 0.32% 0.32% 0.32%

0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.11% 0.11% 0.11% 0.11% 0.11%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

61

4.10 CYPRUS Business Software (million US $): Cyprus 1995 - 2005 Year

Cyprus

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 2 2 2 2 2 3 3 3 3

0.00% 0.00% 0.07% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.02% 0.02% 0.00% 0.00% 0.02% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.11 CZECH REPUBLIC Business Software (million US $): Czech Republic 1995 - 2005 Year

Czech Republic

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

24 25 27 25 25 26 28 30 32 35 37

0.86% 0.85% 0.84% 0.83% 0.82% 0.81% 0.82% 0.83% 0.84% 0.85% 0.86%

0.33% 0.32% 0.31% 0.31% 0.30% 0.29% 0.29% 0.29% 0.29% 0.29% 0.29%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

62

4.12 DENMARK Business Software (million US $): Denmark 1995 - 2005 Year

Denmark

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

39 41 44 42 42 44 46 49 53 56 60

1.39% 1.38% 1.38% 1.37% 1.36% 1.36% 1.36% 1.37% 1.37% 1.38% 1.39%

0.54% 0.52% 0.51% 0.51% 0.50% 0.49% 0.49% 0.49% 0.48% 0.48% 0.48%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.13 ESTONIA Business Software (million US $): Estonia 1995 - 2005 Year

Estonia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

3 3 3 3 3 3 4 4 4 4 5

0.11% 0.11% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10% 0.11% 0.11%

0.00% 0.00% 0.00% 0.00% 0.03% 0.00% 0.00% 0.00% 0.00% 0.00% 0.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

63

4.14 FINLAND Business Software (million US $): Finland 1995 - 2005 Year

Finland

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

43 45 48 45 45 47 50 53 57 62 66

1.55% 1.52% 1.50% 1.48% 1.46% 1.44% 1.46% 1.48% 1.50% 1.52% 1.54%

0.60% 0.58% 0.55% 0.55% 0.54% 0.52% 0.52% 0.53% 0.53% 0.53% 0.53%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.15 FRANCE Business Software (million US $): France 1995 - 2005 Year

France

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

360 378 413 391 398 413 437 464 493 523 556

12.92% 12.91% 12.89% 12.88% 12.87% 12.85% 12.86% 12.88% 12.89% 12.90% 12.91%

5.01% 4.93% 4.78% 4.81% 4.76% 4.69% 4.65% 4.61% 4.57% 4.52% 4.48%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

64

4.16 GEORGIA Business Software (million US $): Georgia 1995 - 2005 Year

Georgia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

6 7 8 8 8 9 9 9 9 10 10

0.22% 0.23% 0.24% 0.25% 0.25% 0.26% 0.25% 0.25% 0.24% 0.23% 0.23%

0.00% 0.00% 0.09% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.08%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.17 GERMANY Business Software (million US $): Germany 1995 - 2005 Year

Germany

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

540 570 625 593 605 629 665 704 745 789 836

19.41% 19.45% 19.50% 19.53% 19.57% 19.60% 19.57% 19.54% 19.50% 19.46% 19.43%

7.53% 7.43% 7.23% 7.30% 7.24% 7.16% 7.07% 6.99% 6.91% 6.82% 6.74%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

65

4.18 GREECE Business Software (million US $): Greece 1995 - 2005 Year

Greece

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

25 27 30 28 29 30 31 33 35 37 39

0.91% 0.91% 0.92% 0.92% 0.92% 0.92% 0.92% 0.92% 0.92% 0.91% 0.91%

0.35% 0.35% 0.34% 0.34% 0.34% 0.33% 0.33% 0.33% 0.32% 0.32% 0.31%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.19 HUNGARY Business Software (million US $): Hungary 1995 - 2005 Year

Hungary

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

19 19 20 19 18 19 20 22 24 26 29

0.67% 0.65% 0.63% 0.61% 0.59% 0.58% 0.59% 0.61% 0.62% 0.64% 0.66%

0.26% 0.24% 0.23% 0.22% 0.22% 0.21% 0.21% 0.21% 0.22% 0.22% 0.23%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

66

4.20 ICELAND Business Software (million US $): Iceland 1995 - 2005 Year

Iceland

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 2 2 2 2 2 3 3 3 3

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.02% 0.00% 0.00% 0.00% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.21 IRELAND Business Software (million US $): Ireland 1995 - 2005 Year

Ireland

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

14 15 16 15 15 15 16 17 19 20 22

0.51% 0.50% 0.49% 0.48% 0.47% 0.46% 0.47% 0.48% 0.49% 0.49% 0.50%

0.19% 0.19% 0.18% 0.18% 0.17% 0.16% 0.17% 0.17% 0.17% 0.17% 0.17%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

67

4.22 ITALY Business Software (million US $): Italy 1995 - 2005 Year

Italy

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

326 341 371 350 354 367 389 415 442 472 503

11.70% 11.64% 11.58% 11.52% 11.46% 11.42% 11.46% 11.51% 11.57% 11.62% 11.68%

4.54% 4.44% 4.29% 4.30% 4.24% 4.17% 4.14% 4.12% 4.10% 4.07% 4.05%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.23 KAZAKHSTAN Business Software (million US $): Kazakhstan 1995 - 2005 Year

Kazakhstan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

17 19 21 20 21 23 24 24 25 26 27

0.62% 0.64% 0.65% 0.67% 0.69% 0.70% 0.69% 0.67% 0.66% 0.64% 0.63%

0.24% 0.24% 0.24% 0.25% 0.25% 0.25% 0.25% 0.24% 0.23% 0.22% 0.21%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

68

4.24 LATVIA Business Software (million US $): Latvia 1995 - 2005 Year

Latvia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

5 5 6 5 6 6 6 7 7 7 8

0.17% 0.17% 0.17% 0.18% 0.18% 0.18% 0.18% 0.18% 0.17% 0.17% 0.17%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.25 LIECHTENSTEIN Business Software (million US $): Liechtenstein 1995 - 2005 Year

Liechtenstein

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

69

4.26 LITHUANIA Business Software (million US $): Lithuania 1995 - 2005 Year

Lithuania

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

6 7 7 7 7 8 8 8 9 9 10

0.22% 0.23% 0.23% 0.23% 0.23% 0.23% 0.23% 0.23% 0.23% 0.23% 0.23%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.27 LUXEMBOURG Business Software (million US $): Luxembourg 1995 - 2005 Year

Luxembourg

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

4 4 4 4 4 4 4 5 5 5 6

0.13% 0.13% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.13%

0.00% 0.00% 0.00% 0.04% 0.00% 0.00% 0.00% 0.00% 0.04% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

70

4.28 MACEDONIA Business Software (million US $): Macedonia 1995 - 2005 Year

Macedonia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 2 2 2 2 3 3 3 3 3

0.07% 0.00% 0.07% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.02% 0.00% 0.00% 0.02% 0.00% 0.00% 0.02% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.29 MALTA Business Software (million US $): Malta 1995 - 2005 Year

Malta

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.00% 0.00% 0.00% 0.03% 0.00% 0.00% 0.00% 0.03% 0.03% 0.00% 0.00%

0.01% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

71

4.30 MOLDOVA Business Software (million US $): Moldova 1995 - 2005 Year

Moldova

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

5 5 6 6 6 6 6 7 7 7 8

0.17% 0.17% 0.18% 0.18% 0.18% 0.18% 0.18% 0.18% 0.18% 0.17% 0.17%

0.00% 0.00% 0.00% 0.00% 0.06% 0.00% 0.00% 0.00% 0.00% 0.00% 0.06%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.31 MONACO Business Software (million US $): Monaco 1995 - 2005 Year

Monaco

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

72

4.32 NETHERLANDS Business Software (million US $): Netherlands 1995 - 2005 Year

Netherlands

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

87 92 100 95 96 100 106 112 119 127 135

3.13% 3.12% 3.12% 3.11% 3.11% 3.10% 3.11% 3.11% 3.12% 3.12% 3.13%

1.21% 1.19% 1.15% 1.16% 1.15% 1.13% 1.12% 1.11% 1.10% 1.09% 1.08%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.33 NORWAY Business Software (million US $): Norway 1995 - 2005 Year

Norway

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

61 64 69 64 65 67 71 76 82 88 94

2.20% 2.17% 2.14% 2.12% 2.10% 2.08% 2.09% 2.12% 2.14% 2.16% 2.19%

0.85% 0.83% 0.79% 0.79% 0.77% 0.76% 0.75% 0.75% 0.76% 0.76% 0.76%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

73

4.34 POLAND Business Software (million US $): Poland 1995 - 2005 Year

Poland

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

56 58 62 58 57 59 63 68 74 79 86

2.00% 1.97% 1.93% 1.89% 1.85% 1.83% 1.85% 1.89% 1.92% 1.95% 1.99%

0.78% 0.75% 0.71% 0.70% 0.68% 0.66% 0.67% 0.67% 0.68% 0.68% 0.69%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.35 PORTUGAL Business Software (million US $): Portugal 1995 - 2005 Year

Portugal

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

27 28 31 29 29 30 32 34 37 39 41

0.96% 0.96% 0.95% 0.95% 0.95% 0.94% 0.95% 0.95% 0.95% 0.95% 0.96%

0.37% 0.36% 0.35% 0.35% 0.35% 0.34% 0.34% 0.34% 0.33% 0.33% 0.33%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

74

4.36 ROMANIA Business Software (million US $): Romania 1995 - 2005 Year

Romania

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

26 26 28 27 27 27 29 32 34 36 39

0.91% 0.90% 0.88% 0.87% 0.86% 0.85% 0.86% 0.87% 0.88% 0.90% 0.91%

0.35% 0.34% 0.33% 0.32% 0.31% 0.31% 0.31% 0.31% 0.31% 0.31% 0.31%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.37 RUSSIA Business Software (million US $): Russia 1995 - 2005 Year

Russia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

238 256 285 275 285 300 314 327 341 356 372

8.57% 8.73% 8.90% 9.05% 9.22% 9.35% 9.23% 9.08% 8.93% 8.78% 8.63%

3.32% 3.33% 3.30% 3.38% 3.41% 3.41% 3.34% 3.25% 3.16% 3.08% 2.99%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

75

4.38 SERBIA AND MONTENEGRO Business Software (million US $): Serbia and Montenegro 1995 - 2005 Year

Serbia and Montenegro

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

10 10 11 11 11 11 12 12 13 14 15

0.35% 0.35% 0.34% 0.34% 0.34% 0.34% 0.34% 0.34% 0.34% 0.35% 0.35%

0.13% 0.13% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.39 SLOVAKIA Business Software (million US $): Slovakia 1995 - 2005 Year

Slovakia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

11 11 12 11 11 11 12 13 14 15 17

0.38% 0.38% 0.37% 0.36% 0.36% 0.35% 0.36% 0.36% 0.37% 0.37% 0.38%

0.15% 0.14% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

76

4.40 SLOVENIA Business Software (million US $): Slovenia 1995 - 2005 Year

Slovenia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

8 8 9 8 8 8 9 10 10 11 12

0.27% 0.27% 0.26% 0.26% 0.26% 0.26% 0.26% 0.26% 0.26% 0.27% 0.27%

0.10% 0.10% 0.10% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.09%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.41 SPAIN Business Software (million US $): Spain 1995 - 2005 Year

Spain

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

160 168 183 173 175 181 192 205 218 232 247

5.75% 5.73% 5.70% 5.68% 5.66% 5.64% 5.66% 5.68% 5.70% 5.72% 5.74%

2.23% 2.18% 2.11% 2.12% 2.09% 2.06% 2.04% 2.03% 2.02% 2.00% 1.99%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

77

4.42 SWEDEN Business Software (million US $): Sweden 1995 - 2005 Year

Sweden

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

69 72 78 74 75 77 82 88 93 100 106

2.48% 2.46% 2.44% 2.43% 2.41% 2.40% 2.41% 2.42% 2.44% 2.45% 2.47%

0.96% 0.94% 0.90% 0.90% 0.89% 0.87% 0.87% 0.86% 0.86% 0.86% 0.85%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.43 SWITZERLAND Business Software (million US $): Switzerland 1995 - 2005 Year

Switzerland

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

71 76 83 79 81 85 89 94 99 105 111

2.57% 2.58% 2.59% 2.61% 2.62% 2.63% 2.62% 2.61% 2.60% 2.58% 2.57%

0.99% 0.98% 0.96% 0.97% 0.97% 0.96% 0.94% 0.93% 0.92% 0.90% 0.89%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

78

4.44 UKRAINE Business Software (million US $): Ukraine 1995 - 2005 Year

Ukraine

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

67 72 81 78 81 85 89 93 97 101 105

2.42% 2.47% 2.51% 2.56% 2.60% 2.64% 2.61% 2.56% 2.52% 2.48% 2.44%

0.94% 0.94% 0.93% 0.95% 0.96% 0.96% 0.94% 0.91% 0.89% 0.87% 0.84%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


4.45 UNITED KINGDOM Business Software (million US $): United Kingdom 1995 - 2005 Year

United Kingdom

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

297 312 340 321 326 338 359 381 406 431 459

10.67% 10.64% 10.61% 10.59% 10.56% 10.54% 10.56% 10.58% 10.61% 10.63% 10.66%

4.14% 4.06% 3.94% 3.95% 3.91% 3.85% 3.81% 3.79% 3.76% 3.73% 3.69%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

79

5 LATIN AMERICA: BUSINESS SOFTWARE 5.1

EXECUTIVE SUMMARY Market Potential for Business Software in Latin America (million US $): 2000

Country


% of Latin America

157 124 84 27 19 13 12 5 5 4 4 3 3 3 2 2 1 1 0 0 470

33.43% 26.43% 17.78% 5.79% 4.05% 2.80% 2.65% 1.10% 0.98% 0.89% 0.85% 0.60% 0.53% 0.53% 0.50% 0.49% 0.27% 0.12% 0.00% 0.00% 100.00%

_________________________________________________________________________________________________________

Brazil Mexico Argentina Venezuela Colombia Chile Peru Guatemala Ecuador Panama Uruguay Paraguay El Salvador Costa Rica Bolivia Honduras Nicaragua Suriname Belize Guyana Total

_________________________________________________________________________________________________________


Market Potential for Business Software in Latin America (million US $): 2000 Argentina Venezuela

Mexico

Other Brazil



Business Software

80

The Market for Business Software in Latin America: 1995 - 2005 Year

million US $

% of Globe

400.91 423.46 464.55 441.31 450.92 469.84 495.76 524.27 554.54 586.70 620.86

5.59 5.52 5.38 5.44 5.40 5.35 5.28 5.21 5.14 5.07 5.01

_________________________________________________________________________________________________________

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

_________________________________________________________________________________________________________


5.2

ARGENTINA Business Software (million US $): Argentina 1995 - 2005

Year

Argentina

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

66 71 79 76 79 84 87 91 95 99 103

16.50% 16.78% 17.06% 17.31% 17.58% 17.78% 17.60% 17.35% 17.10% 16.86% 16.61%

0.92% 0.92% 0.91% 0.94% 0.95% 0.95% 0.92% 0.90% 0.87% 0.85% 0.83%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

5.3

81

BELIZE Business Software (million US $): Belize 1995 - 2005

Year

Belize

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.03% 0.00% 0.03% 0.03% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


5.4

BOLIVIA Business Software (million US $): Bolivia 1995 - 2005

Year

Bolivia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 2 2 2 2 3 3 3 3 3

0.52% 0.52% 0.51% 0.51% 0.50% 0.50% 0.50% 0.51% 0.51% 0.52% 0.52%

0.00% 0.00% 0.00% 0.00% 0.00% 0.02% 0.00% 0.00% 0.00% 0.00% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

5.5

82

BRAZIL Business Software (million US $): Brazil 1995 - 2005

Year

Brazil

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

143 149 161 151 152 157 167 179 192 206 220

35.66% 35.18% 34.69% 34.27% 33.79% 33.43% 33.76% 34.19% 34.62% 35.04% 35.47%

1.99% 1.94% 1.86% 1.86% 1.82% 1.78% 1.78% 1.78% 1.78% 1.77% 1.77%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


5.6

CHILE Business Software (million US $): Chile 1995 - 2005

Year

Chile

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

13 13 14 13 13 13 14 15 17 18 20

3.22% 3.13% 3.03% 2.95% 2.86% 2.80% 2.86% 2.94% 3.02% 3.10% 3.18%

0.18% 0.17% 0.16% 0.16% 0.15% 0.15% 0.15% 0.15% 0.15% 0.15% 0.15%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

5.7

83

COLOMBIA Business Software (million US $): Colombia 1995 - 2005

Year

Colombia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

18 18 20 19 19 19 20 22 24 25 27

4.43% 4.35% 4.26% 4.19% 4.11% 4.05% 4.11% 4.18% 4.25% 4.32% 4.40%

0.24% 0.24% 0.22% 0.22% 0.22% 0.21% 0.21% 0.21% 0.21% 0.21% 0.22%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


5.8

COSTA RICA Business Software (million US $): Costa Rica 1995 - 2005

Year

Costa Rica

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 3 2 2 3 3 3 3 3 3

0.54% 0.54% 0.54% 0.54% 0.53% 0.53% 0.53% 0.54% 0.54% 0.54% 0.54%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.02% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

5.9

84

ECUADOR Business Software (million US $): Ecuador 1995 - 2005

Year

Ecuador

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

4 4 5 4 4 5 5 5 6 6 6

1.00% 0.99% 0.99% 0.98% 0.98% 0.98% 0.98% 0.98% 0.99% 0.99% 0.99%

0.00% 0.00% 0.00% 0.00% 0.05% 0.00% 0.05% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


5.10 EL SALVADOR Business Software (million US $): El Salvador 1995 - 2005 Year

El Salvador

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 3 2 2 3 3 3 3 3 4

0.59% 0.58% 0.57% 0.55% 0.54% 0.53% 0.54% 0.55% 0.56% 0.58% 0.59%

0.03% 0.00% 0.00% 0.00% 0.00% 0.02% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

85

5.11 GUATEMALA Business Software (million US $): Guatemala 1995 - 2005 Year

Guatemala

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

5 5 5 5 5 5 6 6 6 7 7

1.20% 1.17% 1.15% 1.14% 1.12% 1.10% 1.11% 1.13% 1.15% 1.17% 1.19%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.05% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


5.12 GUYANA Business Software (million US $): Guyana 1995 - 2005 Year

Guyana

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.02% 0.00% 0.00% 0.02% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

86

5.13 HONDURAS Business Software (million US $): Honduras 1995 - 2005 Year

Honduras

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 2 2 2 2 2 3 3 3 3

0.52% 0.51% 0.50% 0.50% 0.49% 0.49% 0.49% 0.50% 0.50% 0.51% 0.52%

0.00% 0.00% 0.00% 0.00% 0.00% 0.02% 0.00% 0.02% 0.00% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


5.14 MEXICO Business Software (million US $): Mexico 1995 - 2005 Year

Mexico

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

96 104 116 113 117 124 129 134 139 145 150

24.01% 24.53% 25.06% 25.52% 26.04% 26.43% 26.07% 25.61% 25.14% 24.68% 24.22%

1.34% 1.35% 1.34% 1.38% 1.40% 1.41% 1.37% 1.33% 1.29% 1.25% 1.21%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

87

5.15 NICARAGUA Business Software (million US $): Nicaragua 1995 - 2005 Year

Nicaragua

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 2 2 2

0.28% 0.28% 0.28% 0.27% 0.27% 0.27% 0.27% 0.27% 0.27% 0.28% 0.28%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


5.16 PANAMA Business Software (million US $): Panama 1995 - 2005 Year

Panama

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

4 4 4 4 4 4 4 5 5 5 6

0.92% 0.91% 0.91% 0.90% 0.90% 0.89% 0.90% 0.90% 0.91% 0.91% 0.92%

0.00% 0.05% 0.00% 0.00% 0.00% 0.00% 0.04% 0.04% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

88

5.17 PARAGUAY Business Software (million US $): Paraguay 1995 - 2005 Year

Paraguay

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

3 3 3 3 3 3 3 3 3 4 4

0.64% 0.63% 0.63% 0.62% 0.61% 0.60% 0.61% 0.62% 0.62% 0.63% 0.64%

0.00% 0.00% 0.00% 0.00% 0.00% 0.03% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


5.18 PERU Business Software (million US $): Peru 1995 - 2005 Year

Peru

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

12 12 13 12 12 12 13 14 16 17 18

2.97% 2.90% 2.83% 2.77% 2.70% 2.65% 2.70% 2.76% 2.82% 2.88% 2.94%

0.16% 0.16% 0.15% 0.15% 0.14% 0.14% 0.14% 0.14% 0.14% 0.14% 0.14%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

89

5.19 SURINAME Business Software (million US $): Suriname 1995 - 2005 Year

Suriname

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 1 1 1 1 1 1 1 1 1 1

0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


5.20 URUGUAY Business Software (million US $): Uruguay 1995 - 2005 Year

Uruguay

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

3 3 4 4 4 4 4 4 5 5 5

0.80% 0.81% 0.82% 0.83% 0.84% 0.85% 0.84% 0.83% 0.82% 0.81% 0.80%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

90

5.21 VENEZUELA Business Software (million US $): Venezuela 1995 - 2005 Year

Venezuela

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

24 25 27 26 26 27 29 31 32 34 37

5.88% 5.87% 5.85% 5.83% 5.81% 5.79% 5.81% 5.83% 5.84% 5.86% 5.88%

0.32% 0.32% 0.31% 0.31% 0.31% 0.30% 0.30% 0.30% 0.30% 0.29% 0.29%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

91

6 NORTH AMERICA & THE CARIBBEAN: BUSINESS SOFTWARE 6.1

EXECUTIVE SUMMARY

Market Potential for Business Software in North America & the Caribbean (million US $): 2000 Country

Latent Demand million US $ % of North America & the Caribbean

_________________________________________________________________________________________________________

United States Canada Cuba Dominican Republic Trinidad and Tobago Jamaica Bahamas Haiti Martinique Barbados Netherlands Antilles Bermuda St. Lucia Antigua and Barbuda Grenada St. Vincent and the Grenadines St. Kitts and Nevis Dominica Total

2,177 218 10 3 2 1 1 1 1 1 1 1 0 0 0 0 0 0 2,416

89.72% 8.96% 0.39% 0.13% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 100.00%

_________________________________________________________________________________________________________




Business Software

92

Market Potential for Business Software in North America & the Caribbean (million US $): 2000

Canada Cuba United States

Dominican Republic Other

The Market for Business Software in North America & the Caribbean: 1995 - 2005 Year

million US $

% of Globe

1,630.08 1,847.24 2,268.34 2,097.34 2,219.38 2,426.69 2,658.85 2,914.42 3,194.92 3,502.80 3,840.76

22.75 24.08 26.29 25.84 26.60 27.62 28.31 28.97 29.63 30.30 30.97

_________________________________________________________________________________________________________

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

_________________________________________________________________________________________________________




Business Software

6.2

93

ANTIGUA AND BARBUDA Business Software (million US $): Antigua and Barbuda 1995 - 2005

Year

Antigua and Barbuda

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


6.3

BAHAMAS Business Software (million US $): Bahamas 1995 - 2005

Year

Bahamas

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 2 2

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.04% 0.00% 0.00% 0.00% 0.00%

0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

6.4

94

BARBADOS Business Software (million US $): Barbados 1995 - 2005

Year

Barbados

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


6.5

BERMUDA Business Software (million US $): Bermuda 1995 - 2005

Year

Bermuda

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 1 1 1 1 1 1 1 1 1 1

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.02% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

6.6

95

CANADA Business Software (million US $): Canada 1995 - 2005

Year

Canada

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

188 198 217 206 209 218 230 244 259 274 291

11.54% 10.73% 9.56% 9.79% 9.43% 8.96% 8.65% 8.37% 8.10% 7.83% 7.57%

2.62% 2.58% 2.51% 2.53% 2.50% 2.47% 2.45% 2.42% 2.39% 2.37% 2.34%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


6.7

CUBA Business Software (million US $): Cuba 1995 - 2005

Year

Cuba

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

8 9 10 9 9 10 10 11 11 12 13

0.51% 0.47% 0.42% 0.43% 0.41% 0.39% 0.38% 0.36% 0.35% 0.34% 0.33%

0.11% 0.11% 0.11% 0.11% 0.11% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

6.8

96

DOMINICA Business Software (million US $): Dominica 1995 - 2005

Year

Dominica

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


6.9

DOMINICAN REPUBLIC Business Software (million US $): Dominican Republic 1995 - 2005

Year

Dominican Republic

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

3 3 3 3 3 3 3 4 4 4 4

0.17% 0.16% 0.14% 0.14% 0.13% 0.13% 0.12% 0.12% 0.12% 0.11% 0.11%

0.00% 0.00% 0.03% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

97

6.10 GRENADA Business Software (million US $): Grenada 1995 - 2005 Year

Grenada

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


6.11 HAITI Business Software (million US $): Haiti 1995 - 2005 Year

Haiti

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 2

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

98

6.12 JAMAICA Business Software (million US $): Jamaica 1995 - 2005 Year

Jamaica

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 2 2 2

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


6.13 MARTINIQUE Business Software (million US $): Martinique 1995 - 2005 Year

Martinique

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.03% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

99

6.14 NETHERLANDS ANTILLES Business Software (million US $): Netherlands Antilles 1995 - 2005 Year

Netherlands Antilles

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 1 1 1 1 1 1 1 1 1

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.02% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


6.15 ST. KITTS AND NEVIS Business Software (million US $): St. Kitts and Nevis 1995 - 2005 Year

St. Kitts and Nevis

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

100

6.16 ST. LUCIA Business Software (million US $): St. Lucia 1995 - 2005 Year

St. Lucia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


6.17 ST. VINCENT AND THE GRENADINES Business Software (million US $): St. Vincent and the Grenadines 1995 - 2005 Year St. Vincent and the Grenadines

% of Region

% of Globe

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

_________________________________________________________________________________________________________




Business Software

101

6.18 TRINIDAD AND TOBAGO Business Software (million US $): Trinidad and Tobago 1995 - 2005 Year

Trinidad and Tobago

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 2 2 2 2 2 2 2 2 2

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


6.19 UNITED STATES Business Software (million US $): United States 1995 - 2005 Year

United States

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1,414 1,620 2,020 1,862 1,979 2,177 2,395 2,635 2,898 3,188 3,507

86.74% 87.68% 89.02% 88.76% 89.18% 89.72% 90.07% 90.39% 90.70% 91.00% 91.29%

19.73% 21.11% 23.40% 22.93% 23.72% 24.77% 25.50% 26.18% 26.87% 27.57% 28.27%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

102

7 OCEANA: BUSINESS SOFTWARE 7.1

EXECUTIVE SUMMARY Market Potential for Business Software in Oceana (million US $): 2000

Country


% of Oceana

_________________________________________________________________________________________________________

Australia New Zealand Fiji Solomon Islands American Samoa Nauru Vanuatu Tonga Micronesia Federation Palau Marshall Islands Kiribati Tuvalu Total

110 19 1 0 0 0 0 0 0 0 0 0 0 130

83.26% 14.37% 0.40% 0.00% 0.00% 0.00% 0.05% 0.00% 0.00% 0.00% 0.00% 0.01% 0.00% 100.00%

_________________________________________________________________________________________________________


Market Potential for Business Software in Oceana (million US $): 2000

New Zealand Fiji Solomon Islands Other Australia



Business Software

103

The Market for Business Software in Oceana: 1995 - 2005 Year

million US $

% of Globe

118.51 123.92 134.54 126.62 128.03 132.33 140.66 150.18 160.35 171.20 182.80

1.65 1.62 1.56 1.56 1.53 1.51 1.50 1.49 1.49 1.48 1.47

_________________________________________________________________________________________________________

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

_________________________________________________________________________________________________________


7.2

AMERICAN SAMOA Business Software (million US $): American Samoa 1995 - 2005

Year

American Samoa

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.06% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

7.3

104

AUSTRALIA Business Software (million US $): Australia 1995 - 2005

Year

Australia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

98 103 112 105 106 110 117 125 133 142 151

82.77% 82.88% 82.99% 83.08% 83.18% 83.26% 83.19% 83.10% 83.00% 82.91% 82.81%

1.36% 1.33% 1.29% 1.29% 1.27% 1.25% 1.24% 1.24% 1.23% 1.22% 1.22%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


7.4

FIJI Business Software (million US $): Fiji 1995 - 2005

Year

Fiji

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 1 1 1 1 1 1 1 1 1

0.39% 0.39% 0.39% 0.40% 0.40% 0.40% 0.40% 0.40% 0.39% 0.39% 0.39%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

7.5

105

KIRIBATI Business Software (million US $): Kiribati 1995 - 2005

Year

Kiribati

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.01% 0.00% 0.01% 0.00% 0.00% 0.01% 0.01% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


7.6

MARSHALL ISLANDS Business Software (million US $): Marshall Islands 1995 - 2005

Year

Marshall Islands

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

7.7

106

MICRONESIA FEDERATION Business Software (million US $): Micronesia Federation 1995 - 2005

Year

Micronesia Federation

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


7.8

NAURU Business Software (million US $): Nauru 1995 - 2005

Year

Nauru

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

7.9

107

NEW ZEALAND Business Software (million US $): New Zealand 1995 - 2005

Year

New Zealand

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

18 18 20 19 19 19 20 22 24 25 27

15.01% 14.87% 14.73% 14.61% 14.47% 14.37% 14.46% 14.58% 14.71% 14.83% 14.95%

0.24% 0.24% 0.22% 0.22% 0.22% 0.21% 0.21% 0.21% 0.21% 0.21% 0.22%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


7.10 PALAU Business Software (million US $): Palau 1995 - 2005 Year

Palau

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.02% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

108

7.11 SOLOMON ISLANDS Business Software (million US $): Solomon Islands 1995 - 2005 Year

Solomon Islands

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


7.12 TONGA Business Software (million US $): Tonga 1995 - 2005 Year

Tonga

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

109

7.13 TUVALU Business Software (million US $): Tuvalu 1995 - 2005 Year

Tuvalu

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


7.14 VANUATU Business Software (million US $): Vanuatu 1995 - 2005 Year

Vanuatu

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

0 0 0 0 0 0 0 0 0 0 0

0.00% 0.00% 0.00% 0.00% 0.00% 0.05% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

110

8 THE MIDDLE EAST: BUSINESS SOFTWARE 8.1

EXECUTIVE SUMMARY

Market Potential for Business Software in the Middle East (million US $): 2000 Country


% of the Middle East

_________________________________________________________________________________________________________

Iran Turkey Saudi Arabia Israel Uzbekistan Pakistan Iraq United Arab Emirates Syrian Arab Republic Azerbaijan Kuwait Armenia Oman Tajikistan Kyrgyzstan Turkmenistan Yemen Qatar Jordan Lebanon Afghanistan Bahrain Total

151 83 48 25 23 22 18 14 13 10 9 6 6 6 5 5 5 3 3 2 2 2 460

32.74% 18.04% 10.39% 5.38% 5.07% 4.70% 3.82% 3.01% 2.79% 2.21% 2.02% 1.24% 1.21% 1.19% 1.14% 1.11% 0.99% 0.73% 0.73% 0.50% 0.36% 0.35% 100.00%

_________________________________________________________________________________________________________




Business Software

111

Market Potential for Business Software in the Middle East (million US $): 2000 Saudi Arabia Turkey

Israel

Other Iran

The Market for Business Software in the Middle East: 1995 - 2005 Year

million US $

% of Globe

395.92 417.61 457.51 434.11 442.97 461.11 486.99 515.60 546.03 578.38 612.80

5.52 5.44 5.30 5.35 5.31 5.25 5.19 5.12 5.06 5.00 4.94

_________________________________________________________________________________________________________

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

_________________________________________________________________________________________________________




Business Software

8.2

112

AFGHANISTAN Business Software (million US $): Afghanistan 1995 - 2005

Year

Afghanistan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 2 2 2 2 2 2 2 2 2

0.34% 0.34% 0.35% 0.35% 0.35% 0.36% 0.35% 0.35% 0.35% 0.35% 0.34%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


8.3

ARMENIA Business Software (million US $): Armenia 1995 - 2005

Year

Armenia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

5 6 6 6 6 6 6 7 7 8 8

1.35% 1.33% 1.30% 1.28% 1.26% 1.24% 1.26% 1.28% 1.30% 1.32% 1.34%

0.00% 0.00% 0.00% 0.00% 0.00% 0.06% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

8.4

113

AZERBAIJAN Business Software (million US $): Azerbaijan 1995 - 2005

Year

Azerbaijan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

7 8 9 9 10 10 10 11 11 11 11

1.83% 1.91% 1.99% 2.06% 2.14% 2.21% 2.15% 2.07% 2.00% 1.93% 1.86%

0.10% 0.10% 0.10% 0.11% 0.11% 0.11% 0.11% 0.10% 0.10% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


8.5

BAHRAIN Business Software (million US $): Bahrain 1995 - 2005

Year

Bahrain

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

1 1 2 1 2 2 2 2 2 2 2

0.33% 0.33% 0.34% 0.34% 0.34% 0.35% 0.34% 0.34% 0.34% 0.33% 0.33%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

8.6

114

IRAN Business Software (million US $): Iran 1995 - 2005

Year

Iran

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

122 130 145 139 144 151 158 166 173 181 190

30.80% 31.23% 31.66% 32.03% 32.44% 32.74% 32.47% 32.10% 31.72% 31.34% 30.96%

1.70% 1.70% 1.67% 1.71% 1.72% 1.71% 1.68% 1.64% 1.60% 1.56% 1.53%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


8.7

IRAQ Business Software (million US $): Iraq 1995 - 2005

Year

Iraq

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

14 15 17 16 17 18 19 19 20 21 23

3.66% 3.69% 3.73% 3.76% 3.80% 3.82% 3.80% 3.77% 3.74% 3.70% 3.67%

0.20% 0.20% 0.19% 0.20% 0.20% 0.20% 0.19% 0.19% 0.18% 0.18% 0.18%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

8.8

115

ISRAEL Business Software (million US $): Israel 1995 - 2005

Year

Israel

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

24 25 26 24 24 25 27 29 31 34 37

6.02% 5.88% 5.73% 5.61% 5.48% 5.38% 5.47% 5.59% 5.71% 5.84% 5.96%

0.33% 0.32% 0.30% 0.30% 0.29% 0.28% 0.28% 0.28% 0.28% 0.29% 0.29%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


8.9

JORDAN Business Software (million US $): Jordan 1995 - 2005

Year

Jordan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

3 3 4 3 3 3 4 4 4 5 5

0.81% 0.79% 0.77% 0.76% 0.74% 0.73% 0.74% 0.76% 0.77% 0.79% 0.80%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

116

8.10 KUWAIT Business Software (million US $): Kuwait 1995 - 2005 Year

Kuwait

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

8 9 9 9 9 9 10 11 11 12 13

2.08% 2.07% 2.06% 2.05% 2.03% 2.02% 2.03% 2.04% 2.06% 2.07% 2.08%

0.11% 0.11% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


8.11 KYRGYZSTAN Business Software (million US $): Kyrgyzstan 1995 - 2005 Year

Kyrgyzstan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

4 4 5 5 5 5 5 6 6 6 6

1.03% 1.06% 1.08% 1.10% 1.12% 1.14% 1.12% 1.10% 1.08% 1.06% 1.04%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.05% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

117

8.12 LEBANON Business Software (million US $): Lebanon 1995 - 2005 Year

Lebanon

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

2 2 2 2 2 2 2 3 3 3 3

0.55% 0.54% 0.53% 0.52% 0.51% 0.50% 0.51% 0.52% 0.53% 0.54% 0.55%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


8.13 OMAN Business Software (million US $): Oman 1995 - 2005 Year

Oman

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

5 5 6 5 5 6 6 6 7 7 8

1.26% 1.25% 1.24% 1.23% 1.22% 1.21% 1.22% 1.23% 1.24% 1.25% 1.26%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

118

8.14 PAKISTAN Business Software (million US $): Pakistan 1995 - 2005 Year

Pakistan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

20 21 22 21 21 22 23 25 27 29 31

5.04% 4.97% 4.89% 4.83% 4.75% 4.70% 4.75% 4.81% 4.88% 4.95% 5.01%

0.27% 0.27% 0.25% 0.25% 0.25% 0.24% 0.24% 0.24% 0.24% 0.24% 0.24%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


8.15 QATAR Business Software (million US $): Qatar 1995 - 2005 Year

Qatar

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

3 3 3 3 3 3 4 4 4 4 4

0.70% 0.70% 0.71% 0.72% 0.73% 0.73% 0.73% 0.72% 0.71% 0.71% 0.70%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

119

8.16 SAUDI ARABIA Business Software (million US $): Saudi Arabia 1995 - 2005 Year

Saudi Arabia

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

39 42 46 44 46 48 50 53 55 58 61

9.94% 10.04% 10.14% 10.23% 10.32% 10.39% 10.33% 10.25% 10.16% 10.07% 9.98%

0.54% 0.54% 0.53% 0.54% 0.54% 0.54% 0.53% 0.52% 0.51% 0.50% 0.49%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


8.17 SYRIAN ARAB REPUBLIC Business Software (million US $): Syrian Arab Republic 1995 - 2005 Year

Syrian Arab Republic

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

12 12 13 12 13 13 14 15 16 17 18

2.97% 2.93% 2.89% 2.86% 2.82% 2.79% 2.82% 2.85% 2.89% 2.92% 2.96%

0.16% 0.16% 0.15% 0.15% 0.15% 0.14% 0.14% 0.14% 0.14% 0.14% 0.14%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

120

8.18 TAJIKISTAN Business Software (million US $): Tajikistan 1995 - 2005 Year

Tajikistan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

4 4 5 5 5 6 6 6 6 6 6

1.03% 1.06% 1.10% 1.13% 1.16% 1.19% 1.16% 1.13% 1.10% 1.07% 1.04%

0.00% 0.00% 0.05% 0.00% 0.00% 0.00% 0.00% 0.05% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


8.19 TURKEY Business Software (million US $): Turkey 1995 - 2005 Year

Turkey

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

79 82 88 82 81 83 89 97 104 113 122

20.07% 19.62% 19.17% 18.78% 18.36% 18.04% 18.33% 18.71% 19.10% 19.50% 19.89%

1.10% 1.06% 1.01% 1.00% 0.97% 0.94% 0.95% 0.95% 0.96% 0.97% 0.98%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

121

8.20 TURKMENISTAN Business Software (million US $): Turkmenistan 1995 - 2005 Year

Turkmenistan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

4 4 5 5 5 5 5 6 6 6 6

0.98% 1.00% 1.03% 1.06% 1.09% 1.11% 1.09% 1.06% 1.04% 1.01% 0.99%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.05% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


8.21 UNITED ARAB EMIRATES Business Software (million US $): United Arab Emirates 1995 - 2005 Year

United Arab Emirates

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

12 13 14 13 13 14 15 16 17 18 19

3.12% 3.10% 3.07% 3.05% 3.03% 3.01% 3.03% 3.05% 3.07% 3.09% 3.11%

0.17% 0.16% 0.16% 0.16% 0.16% 0.15% 0.15% 0.15% 0.15% 0.15% 0.15%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Business Software

122

8.22 UZBEKISTAN Business Software (million US $): Uzbekistan 1995 - 2005 Year

Uzbekistan

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

19 20 23 22 22 23 25 26 27 28 30

4.81% 4.87% 4.93% 4.98% 5.03% 5.07% 5.04% 4.99% 4.94% 4.89% 4.83%

0.26% 0.26% 0.26% 0.26% 0.26% 0.26% 0.26% 0.25% 0.25% 0.24% 0.23%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


8.23 YEMEN Business Software (million US $): Yemen 1995 - 2005 Year

Yemen

% of Region

% of Globe

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

4 4 5 4 4 5 5 5 6 6 6

1.03% 1.02% 1.02% 1.01% 1.00% 0.99% 1.00% 1.01% 1.01% 1.02% 1.03%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.05% 0.05% 0.00% 0.00%

_________________________________________________________________________________________________________

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END



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