The 2009-2014 World Outlook for Information Technology (IT) Services and Outsourcing Services

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The 2009-2014 World Outlook for Information Technology (IT) Services and Outsourcing Services

by Professor Philip M. Parker, Ph.D. Chaired Professor of Management Science INSEAD (Singapore and Fontainebleau, France)

The 2009-2014 World Outlook for Information Technology (IT) Services and Outsourcing Services

By Philip M. Parker, Ph.D. Chaired Professor of Management Science INSEAD (Singapore and Fontainebleau, France) www.icongrouponline.com

© 2008 Icon Group International, Inc.

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COPYRIGHT NOTICE ISBN 0-497-83890-7

All of Icon Group International, Inc. publications are copyrighted. Copying our publications in whole or in part, for whatever reason, is a violation of copyright laws and can lead to penalties and fines. Should you want to copy tables, graphs or other materials from our publications, please contact us to request permission. Icon Group International, Inc. often grants permission for very limited reproduction of our publications for internal use, press releases, and academic research. Such reproduction requires, however, confirmed permission from Icon Group International, Inc. Please read the full copyright notice, disclaimer, and user agreement provisions at the end of this report.

IMPORTANT DISCLAIMER

Neither Icon Group International, Inc. nor its employees or the author of this report can be held accountable for the use and subsequent actions of the user of the information provided in this publication. Great efforts have been made to ensure the accuracy of the data, but we can not guarantee, given the volume of information, accuracy. Since the information given in this report is forward-looking, the reader should read the disclaimer statement and user agreement provisions at the end of this report.

www.icongrouponline.com


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About the Author Dr. Philip M. Parker is the Eli Lilly Chaired Professor of Innovation, Business and Society at INSEAD where he has taught courses on global competitive strategy since 1988. He has also taught courses at MIT, Stanford University, Harvard University, UCLA, UCSD, and the Hong Kong University of Science and Technology. Professor Parker is the author of six books on the economic convergence of nations. These books introduce the notion of “physioeconomics” which foresees a lack of global convergence in economic behaviors due to physiological and physiographic forces. His latest book is Physioeconomics: the basis for long-run economic growth (MIT Press 2000). He has also published numerous articles in academic journals, including, the Rand Journal of Economics, Marketing Science, the Journal of International Business Studies, Technological Forecasting and Social Change, the International Journal of Forecasting, the European Management Journal, the European Journal of Operational Research, the Journal of Marketing, the International Journal of Research in Marketing, and the Journal of Marketing Research. He is also on the editorial boards of several academic journals. Dr. Parker received his Ph.D. in Business Economics from the Wharton School of the University of Pennsylvania and has Masters degrees in Finance and Banking (University of Aix-Marseille) and Managerial Economics (Wharton). His undergraduate degrees are in mathematics, biology, and economics (minor in aeronautical engineering). He has consulted and/or taught courses in Africa, the Middle East, Asia, Latin America, North America, and Europe.

About this Series This series was created for international firms who rely on foreign markets for a substantial portion of their business or who might be threatened by international competition. The estimates given in this report were created using a methodology developed by and implemented under the direct supervision of Professor Philip M. Parker, the Eli Lilly Chaired Professor of Innovation, Business and Society, at INSEAD. The methodology relies on historical figures across countries. Reported figures should be seen as estimates of past and future levels of latent demand.

Acknowledgements Some of the methodologies and research approaches used in this report have benefited from the R&D Committee at INSEAD, whose research support is gratefully acknowledged.



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About Icon Group International, Inc. Icon Group International, Inc.’s primary mission is to assist managers with their international information needs. U.S.-owned and operated, Icon Group has published hundreds of multi-client databases, and global/regional market data, industry and country publications. Global/Regional Management Studies: Summarizing over 190 countries, management studies are generally organized into regional volumes and cover key management functions. The human resource series covers minimum wages, child labor, unionization and collective bargaining. The international law series covers media control and censorship, search and seizure, and trial justice and punishment. The diversity management series covers a variety of environmental context drivers that effect global operations. These include women’s rights, children’s rights, discrimination/racism, and religious forces and risks. Global strategic planning studies cover economic risk assessments, political risk assessments, foreign direct investment strategy, intellectual property strategy, and export strategies. Financial management studies cover taxes and tariffs. Global marketing studies focus on target segments (e.g. seniors, children, women) and strategic marketing planning. Country Studies: Often managers need an in-depth, yet broad and up-to-date understanding of a country’s strategic market potential and situation before the first field trip or investment proposal. There are over 190 country studies available. Each study consists of analysis, statistics, forecasts, and information of relevance to managers. The studies are continually updated to insure that the reports have the most relevant information available. In addition to raw information, the reports provide relevant analyses which put a more general perspective on a country (seen in the context of relative performance vis-à-vis benchmarks). Industry Studies: Companies are racing to become more international, if not global in their strategies. For over 2000 product/industry categories, these reports give the reader a concise summary of latent market forecasts, pro-forma financials, import competition profiles, contacts, key references and trends across 200 countries of the world. Some reports focus on a particular product and region (up to four regions per product), while others focus on a product within a particular country.



Table of Contents 1

INTRODUCTION

1.1 1.2 1.3 1.3.1 1.3.2 1.3.3 1.3.4 1.3.5 1.3.6 1.3.7

2

Step 1. Product Definition and Data Collection Step 2. Filtering and Smoothing Step 3. Filling in Missing Values Step 4. Varying Parameter, Non-linear Estimation Step 5. Fixed-Parameter Linear Estimation Step 6. Aggregation and Benchmarking Step 7. Latent Demand Density: Allocating Across Cities

SUMMARY OF FINDINGS

2.1 3

Overview What is Latent Demand and the P.I.E.? The Methodology

The Worldwide Market Potential

AFRICA

3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 3.20 3.21 3.22 3.23 3.24 3.25 3.26 3.27 3.28 3.29

Executive Summary Algeria Angola Benin Botswana Burkina Faso Burundi Cameroon Cape Verde Central African Republic Chad Comoros Congo (formerly Zaire) Cote d'Ivoire Djibouti Egypt Equatorial Guinea Ethiopia Gabon Ghana Guinea Guinea-Bissau Kenya Lesotho Liberia Libya Madagascar Malawi Mali


1

1 1 2 4 5 6 6 7 7 7

9

9 11

11 13 14 15 15 16 17 18 19 19 20 21 21 22 23 24 25 25 26 27 28 28 29 30 31 31 32 33 34 © 2008 Icon Group International, Inc.

Contents

3.30 3.31 3.32 3.33 3.34 3.35 3.36 3.37 3.38 3.39 3.40 3.41 3.42 3.43 3.44 3.45 3.46 3.47 3.48 3.49 3.50 3.51 3.52 3.53 3.54 4

Mauritania Mauritius Morocco Mozambique Namibia Niger Nigeria Republic of Congo Reunion Rwanda Sao Tome E Principe Senegal Sierra Leone Somalia South Africa Sudan Swaziland Tanzania The Gambia Togo Tunisia Uganda Western Sahara Zambia Zimbabwe

ASIA & OCEANA

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18

Executive Summary American Samoa Australia Bangladesh Bhutan Brunei Burma Cambodia China Christmas Island Cook Islands Fiji French Polynesia Guam Hong Kong India Indonesia Japan


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35 36 36 37 38 39 40 41 42 43 44 44 45 46 47 48 49 50 51 52 53 54 55 55 56 58

58 60 60 61 62 63 64 65 65 66 67 68 68 69 70 70 71 72 © 2008 Icon Group International, Inc.

Contents

4.19 4.20 4.21 4.22 4.23 4.24 4.25 4.26 4.27 4.28 4.29 4.30 4.31 4.32 4.33 4.34 4.35 4.36 4.37 4.38 4.39 4.40 4.41 4.42 4.43 4.44 4.45 4.46 4.47 4.48 4.49 4.50 4.51 5

Kiribati Laos Macau Malaysia Maldives Marshall Islands Micronesia Federation Mongolia Nauru Nepal New Caledonia New Zealand Niue Norfolk Island North Korea Palau Papua New Guinea Philippines Seychelles Singapore Solomon Islands South Korea Sri Lanka Taiwan Thailand The Northern Mariana Island Tokelau Tonga Tuvalu Vanuatu Vietnam Wallis and Futuna Western Samoa

EUROPE

5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10

Executive Summary Albania Andorra Austria Belarus Belgium Bosnia and Herzegovina Bulgaria Croatia Cyprus


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73 74 75 75 76 77 78 78 79 80 81 82 83 83 84 85 85 86 87 88 89 89 90 91 92 93 94 94 95 96 96 97 98 99

99 101 102 102 103 104 105 106 107 108 © 2008 Icon Group International, Inc.

Contents

5.11 5.12 5.13 5.14 5.15 5.16 5.17 5.18 5.19 5.20 5.21 5.22 5.23 5.24 5.25 5.26 5.27 5.28 5.29 5.30 5.31 5.32 5.33 5.34 5.35 5.36 5.37 5.38 5.39 5.40 5.41 5.42 5.43 5.44 6

Czech Republic Denmark Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Kazakhstan Latvia Liechtenstein Lithuania Luxembourg Malta Moldova Monaco Norway Poland Portugal Romania Russia San Marino Slovakia Slovenia Spain Sweden Switzerland The Netherlands The United Kingdom Ukraine

LATIN AMERICA

6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9

Executive Summary Argentina Belize Bolivia Brazil Chile Colombia Costa Rica Ecuador


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109 110 111 112 113 114 115 116 117 118 119 119 120 121 122 123 123 124 125 125 126 127 128 129 130 131 131 132 133 134 135 136 137 138 139

139 140 141 142 143 144 145 146 147 © 2008 Icon Group International, Inc.

Contents

6.10 6.11 6.12 6.13 6.14 6.15 6.16 6.17 6.18 6.19 6.20 6.21 6.22 6.23 7

NORTH AMERICA & THE CARIBBEAN

7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 7.14 7.15 7.16 7.17 7.18 7.19 7.20 7.21 7.22 7.23 7.24 7.25 7.26 8

El Salvador French Guiana Guatemala Guyana Honduras Mexico Nicaragua Panama Paraguay Peru Suriname The Falkland Islands Uruguay Venezuela Executive Summary Antigua and Barbuda Aruba Barbados Bermuda Canada Cuba Dominica Dominican Republic Greenland Grenada Guadeloupe Haiti Jamaica Martinique Puerto Rico St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines The Bahamas The British Virgin Islands The Cayman Islands The Netherlands Antilles The U.S. Virgin Islands The United States Trinidad and Tobago

THE MIDDLE EAST

8.1

Executive Summary


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148 149 149 150 151 152 153 154 155 156 157 157 158 159 160

160 162 162 163 164 164 165 166 167 168 169 169 170 171 172 173 174 174 175 176 176 177 178 178 179 180 182

182 © 2008 Icon Group International, Inc.

Contents

8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9 8.10 8.11 8.12 8.13 8.14 8.15 8.16 8.17 8.18 8.19 8.20 8.21 8.22 8.23 8.24 9

Afghanistan Armenia Azerbaijan Bahrain Iran Iraq Israel Jordan Kuwait Kyrgyzstan Lebanon Oman Pakistan Palestine Qatar Saudi Arabia Syrian Arab Republic Tajikistan The United Arab Emirates Turkey Turkmenistan Uzbekistan Yemen

184 185 186 187 187 188 189 190 191 191 192 193 193 194 195 195 196 197 198 199 200 200 201

DISCLAIMERS, WARRANTEES, AND USER AGREEMENT PROVISIONS

9.1 9.2

Disclaimers & Safe Harbor Icon Group International, Inc. User Agreement Provisions


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203 204


1 1.1

INTRODUCTION OVERVIEW

This study covers the world outlook for information technology (IT) services and outsourcing services across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region and of the globe. These comparative benchmarks allow the reader to quickly gauge a country vis-à-vis others. Using econometric models which project fundamental economic dynamics within each country and across countries, latent demand estimates are created. This report does not discuss the specific players in the market serving the latent demand, nor specific details at the product level. The study also does not consider short-term cyclicalities that might affect realized sales. The study, therefore, is strategic in nature, taking an aggregate and long-run view, irrespective of the players or products involved. This study does not report actual sales data (which are simply unavailable, in a comparable or consistent manner in virtually all of the 230 countries of the world). This study gives, however, my estimates for the worldwide latent demand, or the P.I.E. for information technology (IT) services and outsourcing services. It also shows how the P.I.E. is divided across the world’s regional and national markets. For each country, I also show my estimates of how the P.I.E. grows over time (positive or negative growth). In order to make these estimates, a multi-stage methodology was employed that is often taught in courses on international strategic planning at graduate schools of business. Another reason why sales do not equate to latent demand is exchange rates. In this report, all figures assume the long-run efficiency of currency markets. Figures, therefore, equate values based on purchasing power parities across countries. Short-run distortions in the value of the dollar, therefore, do not figure into the estimates. Purchasing power parity estimates of country income were collected from official sources, and extrapolated using standard econometric models. The report uses the dollar as the currency of comparison, but not as a measure of transaction volume. The units used in this report are: US$ Million.

1.2

WHAT IS LATENT DEMAND AND THE P.I.E.?

The concept of latent demand is rather subtle. The term latent typically refers to something that is dormant, not observable or not yet realized. Demand is the notion of an economic quantity that a target population or market requires under different assumptions of price, quality, and distribution, among other factors. Latent demand, therefore, is commonly defined by economists as the industry earnings of a market when that market becomes accessible and attractive to serve by competing firms. It is a measure, therefore, of potential industry earnings (P.I.E.) or total www.icongrouponline.com


Introduction

2

revenues (not profit) if a market is served in an efficient manner. It is typically expressed as the total revenues potentially extracted by firms. The “market” is defined at a given level in the value chain. There can be latent demand at the retail level, at the wholesale level, the manufacturing level, and the raw materials level (the P.I.E. of higher levels of the value chain being always smaller than the P.I.E. of levels at lower levels of the same value chain, assuming all levels maintain minimum profitability). The latent demand for information technology (IT) services and outsourcing services is not actual or historic sales. Nor is latent demand future sales. In fact, latent demand can be lower or higher than actual sales if a market is inefficient (i.e. not representative of relatively competitive levels). Inefficiencies arise from a number of factors, including the lack of international openness, cultural barriers to consumption, regulations, and cartel-like behavior on the part of firms. In general, however, latent demand is typically larger than actual sales in a country market. For reasons discussed later, this report does not consider the notion of “unit quantities”, only total latent revenues (i.e. a calculation of price times quantity is never made, though one is implied). The units used in this report are U.S. dollars not adjusted for inflation (i.e. the figures incorporate inflationary trends) and not adjusted for future dynamics in exchange rates. If inflation rates or exchange rates vary in a substantial way compared to recent experience, actually sales can also exceed latent demand (when expressed in U.S. dollars, not adjusted for inflation). On the other hand, latent demand can be typically higher than actual sales as there are often distribution inefficiencies that reduce actual sales below the level of latent demand. As mentioned in the introduction, this study is strategic in nature, taking an aggregate and longrun view, irrespective of the players or products involved. If fact, all the current products or services on the market can cease to exist in their present form (i.e. at a brand-, R&D specification, or corporate-image level) and all the players can be replaced by other firms (i.e. via exits, entries, mergers, bankruptcies, etc.), and there will still be an international latent demand for information technology (IT) services and outsourcing services at the aggregate level. Product and service offering details, and the actual identity of the players involved, while important for certain issues, are relatively unimportant for estimates of latent demand.

1.3

THE METHODOLOGY

In order to estimate the latent demand for information technology (IT) services and outsourcing services on a worldwide basis, I used a multi-stage approach. Before applying the approach, one needs a basic theory from which such estimates are created. In this case, I heavily rely on the use of certain basic economic assumptions. In particular, there is an assumption governing the shape and type of aggregate latent demand functions. Latent demand functions relate the income of a country, city, state, household, or individual to realized consumption. Latent demand (often realized as consumption when an industry is efficient), at any level of the value chain, takes place if an equilibrium is realized. For firms to serve a market, they must perceive a latent demand and



Introduction

3

be able to serve that demand at a minimal return. The single most important variable determining consumption, assuming latent demand exists, is income (or other financial resources at higher levels of the value chain). Other factors that can pivot or shape demand curves include external or exogenous shocks (i.e. business cycles), and or changes in utility for the product in question. Ignoring, for the moment, exogenous shocks and variations in utility across countries, the aggregate relation between income and consumption has been a central theme in economics. The figure below concisely summarizes one aspect of problem. In the 1930s, John Meynard Keynes conjectured that as incomes rise, the average propensity to consume would fall. The average propensity to consume is the level of consumption divided by the level of income, or the slope of the line from the origin to the consumption function. He estimated this relationship empirically and found it to be true in the short-run (mostly based on cross-sectional data). The higher the income, the lower the average propensity to consume. This type of consumption function is labeled "A" in the figure below (note the rather flat slope of the curve). In the 1940s, another macroeconomist, Simon Kuznets, estimated long-run consumption functions which indicated that the marginal propensity to consume was rather constant (using time series data across countries). This type of consumption function is show as "B" in the figure below (note the higher slope and zero-zero intercept).1 The average propensity to consume is constant.

Latent Demand

B

A

Income Is it declining or is it constant? A number of other economists, notably Franco Modigliani and Milton Friedman, in the 1950s (and Irving Fisher earlier), explained why the two functions were 1

For a general overview of this subject area, see Principles of Macroeconomics by N. Gregory Mankiw, SouthWestern College Publishing; ISBN: 0030340594; 2nd edition (February 2002).



Introduction

4

different using various assumptions on intertemporal budget constraints, savings, and wealth. The shorter the time horizon, the more consumption can depend on wealth (earned in previous years) and business cycles. In the long-run, however, the propensity to consume is more constant. Similarly, in the long run, households, industries or countries with no income eventually have no consumption (wealth is depleted). While the debate surrounding beliefs about how income and consumption are related and interesting, in this study a very particular school of thought is adopted. In particular, we are considering the latent demand for information technology (IT) services and outsourcing services across some 230 countries. The smallest have fewer than 10,000 inhabitants. I assume that all of these counties fall along a "long-run" aggregate consumption function. This long-run function applies despite some of these countries having wealth, current income dominates the latent demand for information technology (IT) services and outsourcing services. So, latent demand in the long-run has a zero intercept. However, I allow firms to have different propensities to consume (including being on consumption functions with differing slopes, which can account for differences in industrial organization, and end-user preferences). Given this overriding philosophy, I will now describe the methodology used to create the latent demand estimates for information technology (IT) services and outsourcing services. Since ICON Group has asked me to apply this methodology to a large number of categories, the rather academic discussion below is general and can be applied to a wide variety of categories, not just information technology (IT) services and outsourcing services.

1.3.1

Step 1. Product Definition and Data Collection

Any study of latent demand across countries requires that some standard be established to define “efficiently served”. Having implemented various alternatives and matched these with market outcomes, I have found that the optimal approach is to assume that certain key countries are more likely to be at or near efficiency than others. These countries are given greater weight than others in the estimation of latent demand compared to other countries for which no known data are available. Of the many alternatives, I have found the assumption that the world’s highest aggregate income and highest income-per-capita markets reflect the best standards for “efficiency”. High aggregate income alone is not sufficient (i.e. China has high aggregate income, but low income per capita and can not assumed to be efficient). Aggregate income can be operationalized in a number of ways, including gross domestic product (for industrial categories), or total disposable income (for household categories; population times average income per capita, or number of households times average household income per capita). Brunei, Nauru, Kuwait, and Lichtenstein are examples of countries with high income per capita, but not assumed to be efficient, given low aggregate level of income (or gross domestic product); these countries have, however, high incomes per capita but may not benefit from the efficiencies derived from economies of scale associated with larger economies. Only countries with high income per capita and large aggregate income are assumed efficient. This greatly restricts the pool of countries to those in the OECD (Organization for Economic Cooperation and Development), like the United



Introduction

5

States, or the United Kingdom (which were earlier than other large OECD economies to liberalize their markets). The selection of countries is further reduced by the fact that not all countries in the OECD report industry revenues at the category level. Countries that typically have ample data at the aggregate level that meet the efficiency criteria include the United States, the United Kingdom and in some cases France and Germany. Latent demand is therefore estimated using data collected for relatively efficient markets from independent data sources (e.g. Euromonitor, Mintel, Thomson Financial Services, the U.S. Industrial Outlook, the World Resources Institute, the Organization for Economic Cooperation and Development, various agencies from the United Nations, industry trade associations, the International Monetary Fund, and the World Bank). Depending on original data sources used, the definition of “information technology (IT) services and outsourcing services” is established. In the case of this report, the data were reported at the aggregate level, with no further breakdown or definition. In other words, any potential product or service that might be incorporated within information technology (IT) services and outsourcing services falls under this category. Public sources rarely report data at the disaggregated level in order to protect private information from individual firms that might dominate a specific product-market. These sources will therefore aggregate across components of a category and report only the aggregate to the public. While private data are certainly available, this report only relies on public data at the aggregate level without reliance on the summation of various category components. In other words, this report does not aggregate a number of components to arrive at the “whole”. Rather, it starts with the “whole”, and estimates the whole for all countries and the world at large (without needing to know the specific parts that went into the whole in the first place). Given this caveat, in this report we define information technology (IT) services and outsourcing services as including all commonly understood services falling within this broad category, such as the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware, and including the process of subcontracting product design or manufacturing to a third-party company. Companies participating in this industry include IBM, Apple, Dell, Microsoft, and Intel. In addition to the sources indicated below, additional information available to the public via news and/or press releases published by players in the industry (including reports from AMR Research, Global Industry Analysts, Forrester Research, Frost & Sullivan, Gartner, IDC, and MarketResearch.com) was considered in defining and calibrating this category.

1.3.2

Step 2. Filtering and Smoothing

Based on the aggregate view of information technology (IT) services and outsourcing services as defined above, data were then collected for as many similar countries as possible for that same definition, at the same level of the value chain. This generates a convenience sample of countries from which comparable figures are available. If the series in question do not reflect the same www.icongrouponline.com


Introduction

6

accounting period, then adjustments are made. In order to eliminate short-term effects of business cycles, the series are smoothed using an 2 year moving average weighting scheme (longer weighting schemes do not substantially change the results). If data are available for a country, but these reflect short-run aberrations due to exogenous shocks (such as would be the case of beef sales in a country stricken with foot and mouth disease), these observations were dropped or "filtered" from the analysis.

1.3.3

Step 3. Filling in Missing Values

In some cases, data are available for countries on a sporadic basis. In other cases, data from a country may be available for only one year. From a Bayesian perspective, these observations should be given greatest weight in estimating missing years. Assuming that other factors are held constant, the missing years are extrapolated using changes and growth in aggregate national income. Based on the overriding philosophy of a long-run consumption function (defined earlier), countries which have missing data for any given year, are estimated based on historical dynamics of aggregate income for that country.2

1.3.4

Step 4. Varying Parameter, Non-linear Estimation

Given the data available from the first three steps, the latent demand in additional countries is estimated using a “varying-parameter cross-sectionally pooled time series model”.3 Simply stated, the effect of income on latent demand is assumed to be constant across countries unless there is empirical evidence to suggest that this effect varies (i.e. . the slope of the income effect is not necessarily same for all countries). This assumption applies across countries along the aggregate consumption function, but also over time (i.e. not all countries are perceived to have the same income growth prospects over time and this effect can vary from country to country as well). Another way of looking at this is to say that latent demand for information technology (IT) services and outsourcing services is more likely to be similar across countries that have similar characteristics in terms of economic development (i.e. African countries will have similar latent demand structures controlling for the income variation across the pool of African countries).

2

This report was prepared from a variety of sources including excerpts from documents and official reports or databases published by the World Bank, the U.S. Department of Commerce, the U.S. State Department, various national agencies, the International Monetary Fund, the Central Intelligence Agency, various agencies from the United Nations (e.g. ILO, ITU, UNDP, etc.), and non-governmental sources, including Icon Group International, Inc., Euromonitor, the World Resources Institute, Mintel, the U.S. Industrial Outlook, and various public sources cited in the trade press. 3 The interested reader can find longer discussions of this type of modeling in Studies in Global Econometrics (Advanced Studies in Theoretical and Applied Econometrics V. 30), by Henri Theil, et al., Kluwer Academic Publishers; ISBN: 0792336607; (June 1996), and in Principles of Econometrics, by Henri Theil John Wiley & Sons; ISBN: 0471858455; (December 1971), and in Econometric Models and Economic Forecasts by Robert S. Pindyck, Daniel L. Rubinfeld McGraw Hill Text; ISBN: 0070500983; 3rd edition (December 1991). www.icongrouponline.com


Introduction

7

This approach is useful across countries for which some notion of non-linearity exists in the aggregate cross-country consumption function. For some categories, however, the reader must realize that the numbers will reflect a country’s contribution to global latent demand and may never be realized in the form of local sales. For certain country-category combinations this will result in what at first glance will be odd results. For example, the latent demand for the category “space vehicles” will exist for “Togo” even though they have no space program. The assumption is that if the economies in these countries did not exist, the world aggregate for these categories would be lower. The share attributed to these countries is based on a proportion of their income (however small) being used to consume the category in question (i.e. perhaps via resellers).

1.3.5

Step 5. Fixed-Parameter Linear Estimation

Nonlinearities are assumed in cases where filtered data exist along the aggregate consumption function. Because the world consists of more than 200 countries, there will always be those countries, especially toward the bottom of the consumption function, where non-linear estimation is simply not possible. For these countries, equilibrium latent demand is assumed to be perfectly parametric and not a function of wealth (i.e. a country’s stock of income), but a function of current income (a country’s flow of income). In the long run, if a country has no current income, the latent demand for information technology (IT) services and outsourcing services is assumed to approach zero. The assumption is that wealth stocks fall rapidly to zero if flow income falls to zero (i.e. countries which earn low levels of income will not use their savings, in the long run, to demand information technology (IT) services and outsourcing services). In a graphical sense, for low income countries, latent demand approaches zero in a parametric linear fashion with a zerozero intercept. In this stage of the estimation procedure, low-income countries are assumed to have a latent demand proportional to their income, based on the country closest to it on the aggregate consumption function.

1.3.6

Step 6. Aggregation and Benchmarking

Based on the models described above, latent demand figures are estimated for all countries of the world, including for the smallest economies. These are then aggregated to get world totals and regional totals. To make the numbers more meaningful, regional and global demand averages are presented. Figures are rounded, so minor inconsistencies may exist across tables.

1.3.7

Step 7. Latent Demand Density: Allocating Across Cities

With the advent of a “borderless world”, cities become a more important criteria in prioritizing markets, as opposed to regions, continents, or countries. This report also covers the world’s top 2000 cities. The purpose is to understand the density of demand within a country and the extent to which a city might be used as a point of distribution within its region. From an economic www.icongrouponline.com


Introduction

8

perspective, however, a city does not represent a population within rigid geographical boundaries. To an economist or strategic planner, a city represents an area of dominant influence over markets in adjacent areas. This influence varies from one industry to another, but also from one period of time to another. Similar to country-level data, the reader needs to realize that latent demand allocated to a city may or may not represent real sales. For many items, latent demand is clearly observable in sales, as in the case for food or housing items. Consider, again, the category “satellite launch vehicles.” Clearly, there are no launch pads in most cities of the world. However, the core benefit of the vehicles (e.g. telecommunications, etc.) is "consumed" by residents or industries within the world's cities. Without certain cities, in other words, the world market for satellite launch vehicles would be lower for the world in general. One needs to allocate, therefore, a portion of the worldwide economic demand for launch vehicles to regions, countries and cities. This report takes the broader definition and considers, therefore, a city as a part of the global market. I allocate latent demand across areas of dominant influence based on the relative economic importance of cities within its home country, within its region and across the world total. Not all cities are estimated within each country as demand may be allocated to adjacent areas of influence. Since some cities have higher economic wealth than others within the same country, a city’s population is not generally used to allocate latent demand. Rather, the level of economic activity of the city vis-à-vis others.



9

2

SUMMARY OF FINDINGS

Based on the methodology described above, the latent demand for information technology (IT) services and outsourcing services is estimated to be $627.4 billion in 2009. The distribution of the world latent demand (or potential industry earnings), however, is not be evenly distributed across regions. Asia & Oceana is the largest market with $201.0 billion or 32.04 percent, followed by North America & the Caribbean with $152.1 billion or 24.24 percent, and then Europe with $166.0 billion or 26.46 percent of the world market. In essence, if firms target these top 3 regions, they cover come 82.74 percent of the global latent demand for information technology (IT) services and outsourcing services.

2.1

THE WORLDWIDE MARKET POTENTIAL Worldwide Market Potential for Information Technology (IT) Services and Outsourcing Services (US$ Million): 2009

Region

Latent Demand US$ Million

% of Globe

201,037 165,989 152,086 51,054 31,953 25,276 627,396

32.0 26.5 24.2 8.1 5.1 4.0 100.0

_________________________________________________________________________________________________________

Asia & Oceana Europe North America & the Caribbean Latin America Middle East Africa Total

_________________________________________________________________________________________________________

Source: Philip M. Parker, INSEAD, copyright 2008, www.icongrouponline.com

Worldwide Market Potential for Information Technology (IT) Services and Outsourcing Services (US$ Million): 2009 North Am erica & the Caribbean Europe

Latin Am erica

Other Asia & Oceana



Summary of Findings

10

World Market for Information Technology (IT) Services and Outsourcing Services: 2004 - 2014 Year

World Market US$ Million

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

427,597.88 462,423.95 500,239.79 540,956.28 582,922.35 627,395.57 675,325.38 727,082.30 782,984.26 843,376.50 908,634.01

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




11

3

AFRICA

3.1

EXECUTIVE SUMMARY Market Potential for Information Technology (IT) Services and Outsourcing Services in Africa (US$ Million): 2009

Country


% of Africa

4,531.43 4,229.28 2,874.52 2,600.91 1,213.81 1,083.58 821.98 764.99 752.37 562.13 545.88 425.26 384.42 313.46 306.42 304.37 258.11 233.60 199.54 194.53 194.23 186.56 174.75 168.95 155.11 1,795.86 25,276.05

17.93% 16.73% 11.37% 10.29% 4.80% 4.29% 3.25% 3.03% 2.98% 2.22% 2.16% 1.68% 1.52% 1.24% 1.21% 1.20% 1.02% 0.92% 0.79% 0.77% 0.77% 0.74% 0.69% 0.67% 0.61% 7.11% 100.00%

_________________________________________________________________________________________________________

South Africa Egypt Nigeria Algeria Morocco Sudan Angola Libya Tunisia Kenya Ethiopia Tanzania Cameroon Cote d'Ivoire Uganda Ghana Equatorial Guinea Botswana Senegal Madagascar Gabon Congo (formerly Zaire) Mozambique Burkina Faso Zambia Other Total

_________________________________________________________________________________________________________




Africa

12

Market Potential for Information Technology (IT) Services and Outsourcing Services in Africa (US$ Million): 2009 Nigeria

Algeria

Egypt

Other South Africa

The Market for Information Technology (IT) Services and Outsourcing Services in Africa: 2004 - 2014 Year

US$ Million

% of Globe

_________________________________________________________________________________________________________

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

17,238.43 18,639.04 20,157.96 21,793.76 23,490.53 25,276.05 27,195.95 29,266.76 31,500.82 33,911.48 36,513.28

4.03 4.03 4.03 4.03 4.03 4.03 4.03 4.03 4.02 4.02 4.02

_________________________________________________________________________________________________________




Africa

3.2

13

ALGERIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Algeria 2004 - 2014 Year

Algeria

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,844.14 1,978.87 2,123.44 2,277.37 2,434.93 2,600.91 2,778.00 2,967.14 3,169.16 3,384.93 3,615.40

10.70% 10.62% 10.53% 10.45% 10.37% 10.29% 10.21% 10.14% 10.06% 9.98% 9.90%

0.43% 0.43% 0.42% 0.42% 0.42% 0.41% 0.41% 0.41% 0.40% 0.40% 0.40%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Algeria: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

143 270 371 490 718 744 747 794 863 865 871 917 952

940.62 392.60 275.26 191.00 113.60 106.73 106.11 95.50 81.14 80.52 79.27 71.78 66.79 2600.91

36.17 15.09 10.58 7.34 4.37 4.10 4.08 3.67 3.12 3.10 3.05 2.76 2.57 100.00

3.72 1.55 1.09 0.76 0.45 0.42 0.42 0.38 0.32 0.32 0.31 0.28 0.26 10.29

0.15 0.06 0.04 0.03 0.02 0.02 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.41

_________________________________________________________________________________________________________

Algiers Oran Constantine Annaba Batna Blida Setif Sidi-Bel-Abbes Ech-Cheliff Skikda Tlemcen Bejaia Bechar Total

_________________________________________________________________________________________________________




Africa

3.3

14

ANGOLA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Angola 2004 - 2014 Year

Angola

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

441.97 502.29 570.84 648.36 733.01 821.98 920.69 1,031.25 1,155.08 1,293.79 1,449.16

2.56% 2.69% 2.83% 2.97% 3.12% 3.25% 3.39% 3.52% 3.67% 3.82% 3.97%

0.10% 0.11% 0.11% 0.12% 0.13% 0.13% 0.14% 0.14% 0.15% 0.15% 0.16%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Angola: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

194 1,103 1,132 1,349 1,359 1,481 1,556

645.11 46.43 44.22 27.41 26.53 18.13 14.15 821.98

78.48 5.65 5.38 3.34 3.23 2.21 1.72 100.00

2.55 0.18 0.17 0.11 0.10 0.07 0.06 3.25

0.10 0.01 0.01 0.00 0.00 0.00 0.00 0.13

_________________________________________________________________________________________________________

Luanda Lubango Namibe Huambo Lobito Benguela Malanje Total

_________________________________________________________________________________________________________




Africa

3.4

15

BENIN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Benin 2004 - 2014 Year

Benin

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

83.71 89.78 96.28 103.21 110.29 117.75 125.71 134.21 143.28 152.96 163.30

0.49% 0.48% 0.48% 0.47% 0.47% 0.47% 0.46% 0.46% 0.45% 0.45% 0.45%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Benin: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

959 1,334 1,678 1,720 1,731

66.22 28.28 8.97 7.34 6.93 117.75

56.24 24.02 7.62 6.24 5.89 100.00

0.26 0.11 0.04 0.03 0.03 0.47

0.01 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Cotonou Porto-Novo Parakou Abomey Natitingou Total

_________________________________________________________________________________________________________


3.5

BOTSWANA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Botswana 2004 - 2014 Year

Botswana

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

165.20 177.37 190.43 204.34 218.59 233.60 249.63 266.75 285.04 304.59 325.48

0.96% 0.95% 0.94% 0.94% 0.93% 0.92% 0.92% 0.91% 0.90% 0.90% 0.89%

0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________

Source: Philip M. Parker, INSEAD, copyright 2008, www.icongrouponline.com www.icongrouponline.com


Africa

16

Botswana: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,181 1,222 1,264 1,302 1,464 1,486 1,507 1,670 1,716 1,725 1,748 1,780 1,808

39.77 36.19 33.32 30.45 19.35 17.56 16.48 9.32 7.52 7.17 6.45 5.37 4.66 233.60

17.02 15.49 14.26 13.04 8.28 7.52 7.06 3.99 3.22 3.07 2.76 2.30 1.99 100.00

0.16 0.14 0.13 0.12 0.08 0.07 0.07 0.04 0.03 0.03 0.03 0.02 0.02 0.92

0.01 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.04

_________________________________________________________________________________________________________

Gaborone Mahalapye Serowe Tutume Bobonong Francistown Selebi-Phikwe Lobatse Molepolole Kanye Mochudi Maun Ramotswa Total

_________________________________________________________________________________________________________


3.6

BURKINA FASO

Information Technology (IT) Services and Outsourcing Services (US$ Million): Burkina Faso 2004 - 2014 Year

Burkina Faso

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

121.04 129.61 138.78 148.52 158.47 168.95 180.11 192.01 204.70 218.23 232.65

0.70% 0.70% 0.69% 0.68% 0.67% 0.67% 0.66% 0.66% 0.65% 0.64% 0.64%

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Africa

17

Burkina Faso: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

811 1,095 1,633 1,709 1,724 1,782

90.51 47.30 10.65 7.99 7.17 5.32 168.95

53.58 28.00 6.30 4.73 4.24 3.15 100.00

0.36 0.19 0.04 0.03 0.03 0.02 0.67

0.01 0.01 0.00 0.00 0.00 0.00 0.03

_________________________________________________________________________________________________________

Ouagadougou Bobo-Dioulasso Koudougou Ouahigouya Banfora Kaya Total

_________________________________________________________________________________________________________


3.7

BURUNDI

Information Technology (IT) Services and Outsourcing Services (US$ Million): Burundi 2004 - 2014 Year

Burundi

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

42.98 46.34 49.97 53.85 57.85 62.06 66.57 71.40 76.58 82.14 88.10

0.25% 0.25% 0.25% 0.25% 0.25% 0.25% 0.24% 0.24% 0.24% 0.24% 0.24%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Burundi: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,134 1,529 1,979 2,012 2,023

44.01 15.31 1.29 0.81 0.64 62.06

70.91 24.68 2.08 1.30 1.04 100.00

0.17 0.06 0.01 0.00 0.00 0.25

0.01 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Bujumbura Gitega Bururi Rumonge Ngozi Total

_________________________________________________________________________________________________________




Africa

3.8

18

CAMEROON

Information Technology (IT) Services and Outsourcing Services (US$ Million): Cameroon 2004 - 2014 Year

Cameroon

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

282.69 301.08 320.66 341.35 362.30 384.42 407.90 432.82 459.26 487.31 517.08

1.64% 1.62% 1.59% 1.57% 1.54% 1.52% 1.50% 1.48% 1.46% 1.44% 1.42%

0.07% 0.07% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Cameroon: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

516 717 1,483 1,498 1,510 1,591 1,686 1,713 1,746 1,785

178.84 114.00 17.93 16.97 16.33 12.17 8.65 7.69 6.56 5.28 384.42

46.52 29.65 4.66 4.41 4.25 3.17 2.25 2.00 1.71 1.37 100.00

0.71 0.45 0.07 0.07 0.06 0.05 0.03 0.03 0.03 0.02 1.52

0.03 0.02 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.06

_________________________________________________________________________________________________________

Douala Yaounde Nkongsamba Maroua Garoua Bafoussam Kumba Bamenda Foumban Limbe Total

_________________________________________________________________________________________________________




Africa

3.9

19

CAPE VERDE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Cape Verde 2004 - 2014 Year

Cape Verde

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

24.16 26.26 28.55 31.02 33.59 36.29 39.19 42.33 45.72 49.38 53.34

0.14% 0.14% 0.14% 0.14% 0.14% 0.14% 0.14% 0.14% 0.15% 0.15% 0.15%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Cape Verde: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,456 1,541 2,013 2,050 2,051

19.94 14.75 0.80 0.40 0.40 36.29

54.95 40.66 2.20 1.10 1.10 100.00

0.08 0.06 0.00 0.00 0.00 0.14

0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Praia Mindelo Ribeira Grande Sal Rei Santa Maria Total

_________________________________________________________________________________________________________


3.10

CENTRAL AFRICAN REPUBLIC

Information Technology (IT) Services and Outsourcing Services (US$ Million): Central African Republic 2004 - 2014 Year

Central African Republic

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

21.54 23.04 24.64 26.35 28.08 29.91 31.86 33.93 36.14 38.49 40.99

0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.11% 0.11% 0.11%

0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________



Africa

20

Central African Republic: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,448 1,851 1,926 1,937 1,983 2,003

20.55 3.44 1.89 1.79 1.24 1.00 29.91

68.70 11.51 6.33 5.98 4.14 3.34 100.00

0.08 0.01 0.01 0.01 0.00 0.00 0.12

0.00 0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Bangui Berberati Bouar Bambari Bangassou Mbaiki Total

_________________________________________________________________________________________________________


3.11

CHAD

Information Technology (IT) Services and Outsourcing Services (US$ Million): Chad 2004 - 2014 Year

Chad

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

123.84 128.81 133.98 139.29 144.43 149.96 155.75 161.76 168.00 174.48 181.21

0.72% 0.69% 0.66% 0.64% 0.61% 0.59% 0.57% 0.55% 0.53% 0.51% 0.50%

0.03% 0.03% 0.03% 0.03% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Chad: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

893 1,480 1,581 1,637 1,646 1,666 1,690 1,872 1,882

75.05 18.18 12.75 10.41 10.11 9.38 8.50 2.93 2.64 149.96

50.05 12.12 8.50 6.94 6.74 6.26 5.67 1.96 1.76 100.00

0.30 0.07 0.05 0.04 0.04 0.04 0.03 0.01 0.01 0.59

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

N'Djamena Sarh Moundou Abeche Bongor Doba Lai Koumra Kelo Total

_________________________________________________________________________________________________________




Africa

3.12

21

COMOROS

Information Technology (IT) Services and Outsourcing Services (US$ Million): Comoros 2004 - 2014 Year

Comoros

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

9.74 10.14 10.57 11.00 11.43 11.88 12.36 12.85 13.37 13.91 14.46

0.06% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.04% 0.04% 0.04% 0.04%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Comoros: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,763 1,843 1,944 2,010

5.80 3.59 1.66 0.83 11.88

48.84 30.23 13.95 6.98 100.00

0.02 0.01 0.01 0.00 0.05

0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Moroni Mutsamudu Fomboni Mitsamiouli Total

_________________________________________________________________________________________________________


3.13

CONGO (FORMERLY ZAIRE)

Information Technology (IT) Services and Outsourcing Services (US$ Million): Congo (formerly Zaire) 2004 - 2014 Year

Congo (formerly Zaire)

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

124.21 135.03 146.78 159.47 172.68 186.56 201.50 217.64 235.07 253.90 274.23

0.72% 0.72% 0.73% 0.73% 0.74% 0.74% 0.74% 0.74% 0.75% 0.75% 0.75%

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Africa

22

Congo (formerly Zaire): Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

802 1,469 1,537 1,640 1,654 1,737 1,756 1,757 1,771 1,789 1,791 1,827

93.28 19.09 14.87 10.23 9.95 6.82 6.05 6.01 5.62 5.17 5.10 4.39 186.56

50.00 10.23 7.97 5.48 5.33 3.65 3.24 3.22 3.01 2.77 2.73 2.35 100.00

0.37 0.08 0.06 0.04 0.04 0.03 0.02 0.02 0.02 0.02 0.02 0.02 0.74

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.03

_________________________________________________________________________________________________________

Kinshasa Lubumbashi Mbuji-Mayi Kananga Kisangani Likasi Kalemie Bukavu Kamina Kikwit Matadi Mbandaka Total

_________________________________________________________________________________________________________


3.14

COTE D'IVOIRE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Cote d'Ivoire 2004 - 2014 Year

Cote d'Ivoire

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

239.64 253.21 267.54 282.55 297.55 313.46 330.25 347.95 366.60 386.24 406.94

1.39% 1.36% 1.33% 1.30% 1.27% 1.24% 1.21% 1.19% 1.16% 1.14% 1.11%

0.06% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.04%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Africa

23

Cote d'Ivoire: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

428 1,340 1,534 1,647 1,714 1,730 1,743 1,783

233.83 27.81 15.17 10.11 7.58 6.95 6.70 5.31 313.46

74.60 8.87 4.84 3.23 2.42 2.22 2.14 1.69 100.00

0.93 0.11 0.06 0.04 0.03 0.03 0.03 0.02 1.24

0.04 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.05

_________________________________________________________________________________________________________

Abidjan Bouake Yamoussoukro Daloa Port-Bouet Man Korhogo Gagnoa Total

_________________________________________________________________________________________________________


3.15

DJIBOUTI

Information Technology (IT) Services and Outsourcing Services (US$ Million): Djibouti 2004 - 2014 Year

Djibouti

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

13.18 14.06 15.00 16.00 17.01 18.07 19.20 20.40 21.68 23.04 24.48

0.08% 0.08% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Djibouti: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,597 1,932 1,964 1,966 1,975

12.05 1.83 1.45 1.41 1.33 18.07

66.67 10.11 8.05 7.82 7.36 100.00

0.05 0.01 0.01 0.01 0.01 0.07

0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Djibouti Dikhil Tadjourah Ali-Sabiah Obock Total

_________________________________________________________________________________________________________




Africa

3.16

24

EGYPT

Information Technology (IT) Services and Outsourcing Services (US$ Million): Egypt 2004 - 2014 Year

Egypt

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2,801.07 3,048.24 3,317.22 3,607.95 3,910.92 4,229.28 4,572.22 4,942.96 5,343.76 5,777.06 6,245.50

16.25% 16.35% 16.46% 16.55% 16.65% 16.73% 16.81% 16.89% 16.96% 17.04% 17.10%

0.66% 0.66% 0.66% 0.67% 0.67% 0.67% 0.68% 0.68% 0.68% 0.68% 0.69%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Egypt: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

44 189 278 823 825 837 859 864 954 985 1,003 1,121

2,519.48 668.12 382.73 88.18 87.49 85.66 82.00 80.62 66.65 62.76 60.70 44.89 4229.28

59.57 15.80 9.05 2.09 2.07 2.03 1.94 1.91 1.58 1.48 1.44 1.06 100.00

9.97 2.64 1.51 0.35 0.35 0.34 0.32 0.32 0.26 0.25 0.24 0.18 16.73

0.40 0.11 0.06 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.67

_________________________________________________________________________________________________________

Cairo Alexandria Giza Al-Mahallah al Kubra Port Said Tanta Al-Mansurah Helwan Asyut Zagazig Suez Aswan Total

_________________________________________________________________________________________________________




Africa

3.17

25

EQUATORIAL GUINEA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Equatorial Guinea 2004 - 2014 Year

Equatorial Guinea

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

147.67 165.66 185.84 208.36 232.63 258.11 286.14 317.21 351.65 389.84 432.17

0.86% 0.89% 0.92% 0.96% 0.99% 1.02% 1.05% 1.08% 1.12% 1.15% 1.18%

0.03% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.05% 0.05%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Equatorial Guinea: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

689 1,018 1,123 1,274

121.94 58.94 44.71 32.52 258.11

47.24 22.83 17.32 12.60 100.00

0.48 0.23 0.18 0.13 1.02

0.02 0.01 0.01 0.01 0.04

_________________________________________________________________________________________________________

Malabo Bata Luba Mbini Total

_________________________________________________________________________________________________________


3.18

ETHIOPIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Ethiopia 2004 - 2014 Year

Ethiopia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

337.50 372.55 411.24 453.70 498.67 545.88 597.24 653.43 714.91 782.18 855.77

1.96% 2.00% 2.04% 2.08% 2.12% 2.16% 2.20% 2.23% 2.27% 2.31% 2.34%

0.08% 0.08% 0.08% 0.08% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Africa

26

Ethiopia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

309 949 1,428 1,476 1,490 1,491 1,545 1,551 1,558 1,584 1,676

339.19 67.16 22.23 18.38 17.24 17.24 14.52 14.29 14.07 12.48 9.08 545.88

62.14 12.30 4.07 3.37 3.16 3.16 2.66 2.62 2.58 2.29 1.66 100.00

1.34 0.27 0.09 0.07 0.07 0.07 0.06 0.06 0.06 0.05 0.04 2.16

0.05 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.09

_________________________________________________________________________________________________________

Addis Ababa Asmera Dire Dawa Gondar Dessye Nazret Jimma Harar Mekele Bahr Dar Debre Markos Total

_________________________________________________________________________________________________________


3.19

GABON

Information Technology (IT) Services and Outsourcing Services (US$ Million): Gabon 2004 - 2014 Year

Gabon

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

138.07 148.08 158.81 170.24 181.92 194.23 207.35 221.37 236.33 252.30 269.35

0.80% 0.79% 0.79% 0.78% 0.77% 0.77% 0.76% 0.76% 0.75% 0.74% 0.74%

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Africa

27

Gabon: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

704 1,053 1,695 1,784 1,797 1,809

116.67 54.36 8.29 5.30 4.97 4.64 194.23

60.07 27.99 4.27 2.73 2.56 2.39 100.00

0.46 0.22 0.03 0.02 0.02 0.02 0.77

0.02 0.01 0.00 0.00 0.00 0.00 0.03

_________________________________________________________________________________________________________

Libreville Port Gentil Lambarene Mouila Tchibanga Oyem Total

_________________________________________________________________________________________________________


3.20

GHANA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Ghana 2004 - 2014 Year

Ghana

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

206.96 224.00 242.45 262.27 282.79 304.37 327.53 352.45 379.27 408.12 439.18

1.20% 1.20% 1.20% 1.20% 1.20% 1.20% 1.20% 1.20% 1.20% 1.20% 1.20%

0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Ghana: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

603 1,000 1,411 1,492 1,508 1,668 1,669 1,755 1,758 1,793

150.05 60.87 23.88 17.23 16.44 9.33 9.33 6.17 6.01 5.06 304.37

49.30 20.00 7.84 5.66 5.40 3.06 3.06 2.03 1.97 1.66 100.00

0.59 0.24 0.09 0.07 0.07 0.04 0.04 0.02 0.02 0.02 1.20

0.02 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.05

_________________________________________________________________________________________________________

Accra Kumasi Tamale Tema Sekondi-Takoradi Koforidua Cape Coast Sunyani Ho Bolgatanga Total

_________________________________________________________________________________________________________




Africa

3.21

28

GUINEA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Guinea 2004 - 2014 Year

Guinea

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

71.34 75.30 79.48 83.84 88.21 92.83 97.71 102.85 108.26 113.95 119.95

0.41% 0.40% 0.39% 0.38% 0.38% 0.37% 0.36% 0.35% 0.34% 0.34% 0.33%

0.02% 0.02% 0.02% 0.02% 0.02% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Guinea: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

898 1,667 1,734 1,897

74.20 9.37 6.84 2.42 92.83

79.93 10.09 7.37 2.61 100.00

0.29 0.04 0.03 0.01 0.37

0.01 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Conakry Kankan Labe Nzerekore Total

_________________________________________________________________________________________________________


3.22

GUINEA-BISSAU

Information Technology (IT) Services and Outsourcing Services (US$ Million): Guinea-Bissau 2004 - 2014 Year

Guinea-Bissau

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

6.30 6.73 7.18 7.67 8.16 8.68 9.23 9.82 10.44 11.11 11.81

0.04% 0.04% 0.04% 0.04% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Africa

29

Guinea-Bissau: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,745 2,021 2,044 2,059 2,060 2,061 2,068

6.58 0.68 0.42 0.26 0.26 0.26 0.21 8.68

75.76 7.88 4.85 3.03 3.03 3.03 2.42 100.00

0.03 0.00 0.00 0.00 0.00 0.00 0.00 0.03

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Bissau Bafata Gabu Mansoa Catio Cantchungo Farim Total

_________________________________________________________________________________________________________


3.23

KENYA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Kenya 2004 - 2014 Year

Kenya

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

381.22 412.84 447.08 483.89 522.03 562.13 605.18 651.53 701.43 755.15 812.98

2.21% 2.21% 2.22% 2.22% 2.22% 2.22% 2.23% 2.23% 2.23% 2.23% 2.23%

0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Africa

30

Kenya: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

334 693 1,097 1,322 1,499 1,604 1,643 1,832 1,837 1,853 1,863

312.17 120.46 47.22 28.84 16.97 11.59 10.18 4.24 3.96 3.39 3.11 562.13

55.53 21.43 8.40 5.13 3.02 2.06 1.81 0.75 0.70 0.60 0.55 100.00

1.24 0.48 0.19 0.11 0.07 0.05 0.04 0.02 0.02 0.01 0.01 2.22

0.05 0.02 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.09

_________________________________________________________________________________________________________

Nairobi Mombasa Kisumu Nakuru Eldoret Thika Nyeri Nanyuki Kitale Malindi Kericho Total

_________________________________________________________________________________________________________


3.24

LESOTHO

Information Technology (IT) Services and Outsourcing Services (US$ Million): Lesotho 2004 - 2014 Year

Lesotho

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

21.09 22.65 24.33 26.13 27.96 29.90 31.96 34.17 36.53 39.05 41.75

0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.11%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Lesotho: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,378 1,928 1,969 1,989

25.46 1.87 1.40 1.17 29.90

85.16 6.25 4.69 3.91 100.00

0.10 0.01 0.01 0.00 0.12

0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Maseru Teyateyaneng Leribe Mafeteng Total

_________________________________________________________________________________________________________




Africa

3.25

31

LIBERIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Liberia 2004 - 2014 Year

Liberia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

9.44 10.35 11.35 12.43 13.56 14.76 16.05 17.46 18.99 20.65 22.46

0.05% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Liberia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,605 1,935 2,022 2,049 2,055

11.57 1.80 0.65 0.41 0.33 14.76

78.41 12.18 4.43 2.77 2.21 100.00

0.05 0.01 0.00 0.00 0.00 0.06

0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Monrovia Harbel Buchanan Tubmanburg Harper Total

_________________________________________________________________________________________________________


3.26

LIBYA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Libya 2004 - 2014 Year

Libya

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

531.18 572.45 616.92 664.48 713.46 764.99 820.14 879.26 942.64 1,010.59 1,083.44

3.08% 3.07% 3.06% 3.05% 3.04% 3.03% 3.02% 3.00% 2.99% 2.98% 2.97%

0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________



Africa

32

Libya: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

273 463 1,046 1,197 1,546 1,559 1,566 1,574 1,582 1,607

389.30 202.36 55.36 38.57 14.52 14.07 13.61 13.16 12.70 11.34 764.99

50.89 26.45 7.24 5.04 1.90 1.84 1.78 1.72 1.66 1.48 100.00

1.54 0.80 0.22 0.15 0.06 0.06 0.05 0.05 0.05 0.04 3.03

0.06 0.03 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.12

_________________________________________________________________________________________________________

Tripoli Benghazi Misurata Az Zawiyah Al-Bayda Ajdabiya Darnah Sebha Tubruq Al-Marj Total

_________________________________________________________________________________________________________


3.27

MADAGASCAR

Information Technology (IT) Services and Outsourcing Services (US$ Million): Madagascar 2004 - 2014 Year

Madagascar

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

131.92 142.86 154.71 167.45 180.65 194.53 209.43 225.46 242.73 261.32 281.33

0.77% 0.77% 0.77% 0.77% 0.77% 0.77% 0.77% 0.77% 0.77% 0.77% 0.77%

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Africa

33

Madagascar: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

733 1,439 1,494 1,495 1,588 1,671 1,700

108.97 21.55 17.21 17.21 12.25 9.15 8.22 194.53

56.02 11.08 8.84 8.84 6.29 4.70 4.22 100.00

0.43 0.09 0.07 0.07 0.05 0.04 0.03 0.77

0.02 0.00 0.00 0.00 0.00 0.00 0.00 0.03

_________________________________________________________________________________________________________

Antananarivo Toamasina Mahajanga Fianarantsoa Antsirabe Toliara Antsiranana Total

_________________________________________________________________________________________________________


3.28

MALAWI

Information Technology (IT) Services and Outsourcing Services (US$ Million): Malawi 2004 - 2014 Year

Malawi

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

70.13 75.70 81.72 88.16 94.81 101.80 109.29 117.33 125.97 135.24 145.19

0.41% 0.41% 0.41% 0.40% 0.40% 0.40% 0.40% 0.40% 0.40% 0.40% 0.40%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Malawi: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,077 1,347 1,550 1,744 1,948 1,971

50.34 27.48 14.36 6.62 1.62 1.37 101.80

49.45 26.99 14.11 6.50 1.60 1.35 100.00

0.20 0.11 0.06 0.03 0.01 0.01 0.40

0.01 0.00 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Blantyre Lilongwe Mzuzu Zomba Karonga Nkhotakota Total

_________________________________________________________________________________________________________




Africa

3.29

34

MALI

Information Technology (IT) Services and Outsourcing Services (US$ Million): Mali 2004 - 2014 Year

Mali

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

97.87 104.85 112.33 120.28 128.40 136.96 146.08 155.81 166.18 177.25 189.05

0.57% 0.56% 0.56% 0.55% 0.55% 0.54% 0.54% 0.53% 0.53% 0.52% 0.52%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Mali: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

781 1,659 1,704 1,727 1,739 1,806 1,864

97.44 9.80 8.15 7.09 6.79 4.68 3.02 136.96

71.15 7.16 5.95 5.18 4.96 3.41 2.20 100.00

0.39 0.04 0.03 0.03 0.03 0.02 0.01 0.54

0.02 0.00 0.00 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Bamako Segou Mopti Sikasso Kayes Gao Timbuktu Total

_________________________________________________________________________________________________________




Africa

3.30

35

MAURITANIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Mauritania 2004 - 2014 Year

Mauritania

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

42.61 44.97 47.47 50.08 52.68 55.45 58.36 61.43 64.66 68.06 71.64

0.25% 0.24% 0.24% 0.23% 0.22% 0.22% 0.21% 0.21% 0.21% 0.20% 0.20%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Mauritania: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,106 1,916 1,923 1,955 1,960 1,961 2,001

45.97 2.02 1.93 1.56 1.47 1.47 1.01 55.45

82.92 3.65 3.48 2.82 2.65 2.65 1.82 100.00

0.18 0.01 0.01 0.01 0.01 0.01 0.00 0.22

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Nouakchott Nouadhibou Kaedi Zouerate Atar Rosso Kiffa Total

_________________________________________________________________________________________________________




Africa

3.31

36

MAURITIUS

Information Technology (IT) Services and Outsourcing Services (US$ Million): Mauritius 2004 - 2014 Year

Mauritius

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

100.02 107.91 116.42 125.53 134.92 144.81 155.39 166.75 178.93 192.01 206.04

0.58% 0.58% 0.58% 0.58% 0.57% 0.57% 0.57% 0.57% 0.57% 0.57% 0.56%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Mauritius: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,090 1,278 1,425 1,426 1,468

48.27 32.29 22.57 22.57 19.10 144.81

33.33 22.30 15.59 15.59 13.19 100.00

0.19 0.13 0.09 0.09 0.08 0.57

0.01 0.01 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Port Louis Beau Bassin Curepipe Quatre Bornes Vacoas-Phoenix Total

_________________________________________________________________________________________________________


3.32

MOROCCO

Information Technology (IT) Services and Outsourcing Services (US$ Million): Morocco 2004 - 2014 Year

Morocco

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

918.41 972.47 1,029.70 1,089.74 1,150.00 1,213.81 1,281.28 1,352.50 1,427.68 1,507.04 1,590.80

5.33% 5.22% 5.11% 5.00% 4.90% 4.80% 4.71% 4.62% 4.53% 4.44% 4.36%

0.21% 0.21% 0.21% 0.20% 0.20% 0.19% 0.19% 0.19% 0.18% 0.18% 0.18%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________



Africa

37

Morocco: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

350 613 655 789 807 836 856 861 908 913 1,066

299.15 146.79 132.58 96.11 92.20 85.81 82.41 81.69 72.52 72.11 52.43 1213.81

24.65 12.09 10.92 7.92 7.60 7.07 6.79 6.73 5.97 5.94 4.32 100.00

1.18 0.58 0.52 0.38 0.36 0.34 0.33 0.32 0.29 0.29 0.21 4.80

0.05 0.02 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.19

_________________________________________________________________________________________________________

Casablanca Marrakech Rabat Fez Oujda Kenitra Tetouan Safi Meknes Agadir Tangier Total

_________________________________________________________________________________________________________


3.33

MOZAMBIQUE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Mozambique 2004 - 2014 Year

Mozambique

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

114.82 125.16 136.43 148.63 161.36 174.75 189.18 204.80 221.71 240.02 259.85

0.67% 0.67% 0.68% 0.68% 0.69% 0.69% 0.70% 0.70% 0.70% 0.71% 0.71%

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Africa

38

Mozambique: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

745 1,320 1,463 1,644 1,814 1,889 1,890

106.30 29.01 19.57 10.13 4.57 2.58 2.58 174.75

60.83 16.60 11.20 5.80 2.62 1.48 1.48 100.00

0.42 0.11 0.08 0.04 0.02 0.01 0.01 0.69

0.02 0.00 0.00 0.00 0.00 0.00 0.00 0.03

_________________________________________________________________________________________________________

Maputo Beira Nampula Nacala Machaze Chibuto Mandie Total

_________________________________________________________________________________________________________


3.34

NAMIBIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Namibia 2004 - 2014 Year

Namibia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

73.33 78.65 84.35 90.41 96.62 103.16 110.13 117.57 125.52 134.00 143.06

0.43% 0.42% 0.42% 0.41% 0.41% 0.41% 0.40% 0.40% 0.40% 0.40% 0.39%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Namibia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

905 1,697 1,729 1,766 1,792 1,823

72.78 8.23 6.96 5.70 5.06 4.43 103.16

70.55 7.98 6.75 5.52 4.91 4.29 100.00

0.29 0.03 0.03 0.02 0.02 0.02 0.41

0.01 0.00 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Windhoek Tsumeb Keetmanshoop Otjiwarongo Luderitz Swakopmund Total

_________________________________________________________________________________________________________




Africa

3.35

39

NIGER

Information Technology (IT) Services and Outsourcing Services (US$ Million): Niger 2004 - 2014 Year

Niger

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

61.84 66.32 71.13 76.25 81.48 86.99 92.87 99.15 105.85 113.00 120.64

0.36% 0.36% 0.35% 0.35% 0.35% 0.34% 0.34% 0.34% 0.34% 0.33% 0.33%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Niger: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,056 1,609 1,682 1,767 1,840 1,906 1,959

53.93 11.25 8.81 5.69 3.66 2.17 1.49 86.99

61.99 12.93 10.12 6.54 4.21 2.49 1.71 100.00

0.21 0.04 0.03 0.02 0.01 0.01 0.01 0.34

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Niamey Zinder Maradi Tahoua Agadez Birni N'Konni Filingue Total

_________________________________________________________________________________________________________




Africa

3.36

40

NIGERIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Nigeria 2004 - 2014 Year

Nigeria

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,949.41 2,111.09 2,286.17 2,474.44 2,669.46 2,874.52 3,094.67 3,331.67 3,586.83 3,861.53 4,157.27

11.31% 11.33% 11.34% 11.35% 11.36% 11.37% 11.38% 11.38% 11.39% 11.39% 11.39%

0.46% 0.46% 0.46% 0.46% 0.46% 0.46% 0.46% 0.46% 0.46% 0.46% 0.46%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Nigeria: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

228 239 424 449 583 589 639 656 686 687 694 726 765 785 897

490.66 462.51 235.76 217.74 154.29 153.92 138.15 132.14 122.38 122.38 120.13 110.75 102.11 96.48 74.33 140.78 2874.52

17.07 16.09 8.20 7.57 5.37 5.35 4.81 4.60 4.26 4.26 4.18 3.85 3.55 3.36 2.59 4.90 100.00

1.94 1.83 0.93 0.86 0.61 0.61 0.55 0.52 0.48 0.48 0.48 0.44 0.40 0.38 0.29 0.56 11.37

0.08 0.07 0.04 0.03 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.01 0.02 0.46

_________________________________________________________________________________________________________

Lagos Ibadan Ogbomosho Kano Oshogbo Ilorin Abeokuta Port Harcourt Zaria Ilesha Onitsha Kaduna Enugu Aba Benin City Others Total

_________________________________________________________________________________________________________




Africa

3.37

41

REPUBLIC OF CONGO

Information Technology (IT) Services and Outsourcing Services (US$ Million): Republic of Congo 2004 - 2014 Year

Republic of Congo

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

99.54 105.79 112.44 119.44 126.50 133.97 141.88 150.27 159.15 168.55 178.51

0.58% 0.57% 0.56% 0.55% 0.54% 0.53% 0.52% 0.51% 0.51% 0.50% 0.49%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Republic of Congo: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

876 1,189 1,796 1,802 1,856 1,913 1,954

78.13 39.06 4.98 4.85 3.28 2.10 1.57 133.97

58.32 29.16 3.72 3.62 2.45 1.57 1.17 100.00

0.31 0.15 0.02 0.02 0.01 0.01 0.01 0.53

0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Brazzaville Pointe-Noire Nkayi Loubomo Ngamaba-Mfilou Loandjili Mossendjo Total

_________________________________________________________________________________________________________




Africa

3.38

42

REUNION

Information Technology (IT) Services and Outsourcing Services (US$ Million): Reunion 2004 - 2014 Year

Reunion

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

33.94 36.11 38.41 40.85 43.31 45.91 48.67 51.59 54.69 57.98 61.46

0.20% 0.19% 0.19% 0.19% 0.18% 0.18% 0.18% 0.18% 0.17% 0.17% 0.17%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Reunion: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,535 1,680 1,722 1,759 1,813 1,834

14.97 8.91 7.30 5.94 4.58 4.21 45.91

32.61 19.41 15.90 12.94 9.97 9.16 100.00

0.06 0.04 0.03 0.02 0.02 0.02 0.18

0.00 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Saint-Denis Saint-Paul Saint-Pierre Le Tampon Saint-Louis Le Port Total

_________________________________________________________________________________________________________




Africa

3.39

43

RWANDA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Rwanda 2004 - 2014 Year

Rwanda

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

57.08 61.71 66.72 72.10 77.66 83.50 89.77 96.51 103.76 111.55 119.93

0.33% 0.33% 0.33% 0.33% 0.33% 0.33% 0.33% 0.33% 0.33% 0.33% 0.33%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Rwanda: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,023 1,701 1,760 1,820 1,839 1,868

58.27 8.16 5.94 4.45 3.71 2.97 83.50

69.78 9.78 7.11 5.33 4.44 3.56 100.00

0.23 0.03 0.02 0.02 0.01 0.01 0.33

0.01 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Kigali Butare Ruhengeri Gisenyi Nyabisindu Cyangugu Total

_________________________________________________________________________________________________________




Africa

3.40

44

SAO TOME E PRINCIPE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Sao Tome E Principe 2004 - 2014 Year

Sao Tome E Principe

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1.83 1.98 2.15 2.33 2.52 2.71 2.92 3.15 3.40 3.66 3.94

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Sao Tome E Principe: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,883 2,075

2.64 0.08 2.71

97.22 2.78 100.00

0.01 0.00 0.01

0.00 0.00 0.00

_________________________________________________________________________________________________________

Sao Tome Santo Antonio Total

_________________________________________________________________________________________________________


3.41

SENEGAL

Information Technology (IT) Services and Outsourcing Services (US$ Million): Senegal 2004 - 2014 Year

Senegal

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

140.74 151.19 162.41 174.37 186.63 199.54 213.32 228.06 243.82 260.66 278.67

0.82% 0.81% 0.81% 0.80% 0.79% 0.79% 0.78% 0.78% 0.77% 0.77% 0.76%

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Africa

45

Senegal: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

626 1,515 1,563 1,618 1,649 1,768

142.96 16.14 13.65 11.07 10.03 5.69 199.54

71.64 8.09 6.84 5.55 5.03 2.85 100.00

0.57 0.06 0.05 0.04 0.04 0.02 0.79

0.02 0.00 0.00 0.00 0.00 0.00 0.03

_________________________________________________________________________________________________________

Dakar Thies Kaolack Zinguinchor Saint-Louis Diourbel Total

_________________________________________________________________________________________________________


3.42

SIERRA LEONE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Sierra Leone 2004 - 2014 Year

Sierra Leone

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

31.94 34.68 37.66 40.87 44.21 47.72 51.49 55.56 59.96 64.70 69.81

0.19% 0.19% 0.19% 0.19% 0.19% 0.19% 0.19% 0.19% 0.19% 0.19% 0.19%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Sierra Leone: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,156 1,901 1,990 1,998 2,032 2,033

42.08 2.33 1.16 1.07 0.54 0.54 47.72

88.18 4.88 2.44 2.25 1.13 1.13 100.00

0.17 0.01 0.00 0.00 0.00 0.00 0.19

0.01 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Freetown Bo Kenema Makeni Port Loko Bonthe Total

_________________________________________________________________________________________________________




Africa

3.43

46

SOMALIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Somalia 2004 - 2014 Year

Somalia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

39.89 42.35 44.96 47.71 50.48 53.41 56.51 59.80 63.27 66.94 70.83

0.23% 0.23% 0.22% 0.22% 0.21% 0.21% 0.21% 0.20% 0.20% 0.20% 0.19%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Somalia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,423 1,673 1,735 1,736 1,815 1,950 1,973 2,056

22.79 9.11 6.84 6.84 4.56 1.60 1.37 0.32 53.41

42.66 17.06 12.80 12.80 8.53 2.99 2.56 0.60 100.00

0.09 0.04 0.03 0.03 0.02 0.01 0.01 0.00 0.21

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Mogadishu Hargeysa Baidoa Burao Kismaayo Berbera Marka Giohar Total

_________________________________________________________________________________________________________




Africa

3.44

47

SOUTH AFRICA

Information Technology (IT) Services and Outsourcing Services (US$ Million): South Africa 2004 - 2014 Year

South Africa

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

3,179.54 3,419.18 3,676.87 3,951.87 4,234.19 4,531.43 4,849.02 5,188.87 5,552.53 5,941.69 6,358.11

18.44% 18.34% 18.24% 18.13% 18.03% 17.93% 17.83% 17.73% 17.63% 17.52% 17.41%

0.74% 0.74% 0.74% 0.73% 0.73% 0.72% 0.72% 0.71% 0.71% 0.70% 0.70%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


South Africa: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

99 118 122 327 771 854 875 1,032 1,135 1,145 1,180 1,330

1,425.50 1,189.78 1,128.39 314.09 100.14 82.51 78.28 57.57 44.01 42.86 39.92 28.37 4531.43

31.46 26.26 24.90 6.93 2.21 1.82 1.73 1.27 0.97 0.95 0.88 0.63 100.00

5.64 4.71 4.46 1.24 0.40 0.33 0.31 0.23 0.17 0.17 0.16 0.11 17.93

0.23 0.19 0.18 0.05 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.00 0.72

_________________________________________________________________________________________________________

Johannesburg Cape Town Pretoria Durban Roodepoort Germiston Boksburg Umlazi Bloemfontein Pietermaritzburg Port Elizabeth East London Total

_________________________________________________________________________________________________________




Africa

3.45

48

SUDAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Sudan 2004 - 2014 Year

Sudan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

618.29 694.00 778.97 873.84 976.15 1,083.58 1,201.78 1,332.88 1,478.27 1,639.53 1,818.38

3.59% 3.72% 3.86% 4.01% 4.16% 4.29% 4.42% 4.55% 4.69% 4.83% 4.98%

0.14% 0.15% 0.16% 0.16% 0.17% 0.17% 0.18% 0.18% 0.19% 0.19% 0.20%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Sudan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

320 360 654 832 838 983 998 1,184

323.91 290.91 132.62 86.78 85.56 62.95 61.12 39.73 1083.58

29.89 26.85 12.24 8.01 7.90 5.81 5.64 3.67 100.00

1.28 1.15 0.52 0.34 0.34 0.25 0.24 0.16 4.29

0.05 0.05 0.02 0.01 0.01 0.01 0.01 0.01 0.17

_________________________________________________________________________________________________________

Omdurman Khartoum Port Sudan Wadi Medani Al Obeid Atbara Kassala Kosti Total

_________________________________________________________________________________________________________




Africa

3.46

49

SWAZILAND

Information Technology (IT) Services and Outsourcing Services (US$ Million): Swaziland 2004 - 2014 Year

Swaziland

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

39.64 41.86 44.21 46.66 49.12 51.72 54.46 57.35 60.40 63.60 66.98

0.23% 0.22% 0.22% 0.21% 0.21% 0.20% 0.20% 0.20% 0.19% 0.19% 0.18%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Swaziland: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,406 1,611 1,753 1,830 1,893 1,927 1,981

24.30 11.22 6.23 4.36 2.49 1.87 1.25 51.72

46.99 21.69 12.05 8.43 4.82 3.61 2.41 100.00

0.10 0.04 0.02 0.02 0.01 0.01 0.00 0.20

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Mbabane Manzini Big Bend Mhlume Nhlangano Pigg's Peak Siteki Total

_________________________________________________________________________________________________________




Africa

3.47

50

TANZANIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Tanzania 2004 - 2014 Year

Tanzania

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

283.89 308.43 335.10 363.88 393.81 425.26 459.11 495.65 535.09 577.68 623.65

1.65% 1.65% 1.66% 1.67% 1.68% 1.68% 1.69% 1.69% 1.70% 1.70% 1.71%

0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Tanzania: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

413 1,237 1,242 1,273 1,399 1,443 1,488 1,543

244.42 35.28 34.96 32.74 24.47 21.29 17.48 14.62 425.26

57.47 8.30 8.22 7.70 5.75 5.01 4.11 3.44 100.00

0.97 0.14 0.14 0.13 0.10 0.08 0.07 0.06 1.68

0.04 0.01 0.01 0.01 0.00 0.00 0.00 0.00 0.07

_________________________________________________________________________________________________________

Dar es Salaam Mwanza Zanzibar Tanga Mbeya Tabora Arusha Dodoma Total

_________________________________________________________________________________________________________




Africa

3.48

51

THE GAMBIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): The Gambia 2004 - 2014 Year

The Gambia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

8.72 9.47 10.30 11.19 12.12 13.09 14.14 15.27 16.49 17.81 19.24

0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


The Gambia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,752 1,881 1,985 1,992 2,024 2,042 2,043 2,070 2,071

6.24 2.67 1.21 1.15 0.61 0.42 0.42 0.18 0.18 13.09

47.69 20.37 9.26 8.80 4.63 3.24 3.24 1.39 1.39 100.00

0.02 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.05

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Serrekunda Banjul Brikama Bakau Farefenni Sukuta Gunjur Basse Santa Su Georgetown Total

_________________________________________________________________________________________________________




Africa

3.49

52

TOGO

Information Technology (IT) Services and Outsourcing Services (US$ Million): Togo 2004 - 2014 Year

Togo

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

36.80 39.05 41.44 43.94 46.47 49.14 51.97 54.97 58.13 61.48 65.02

0.21% 0.21% 0.21% 0.20% 0.20% 0.19% 0.19% 0.19% 0.18% 0.18% 0.18%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Togo: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,275 1,831 1,875 1,898 1,918 1,958 1,982 1,991 2,008 2,039

32.47 4.26 2.84 2.40 1.95 1.51 1.24 1.15 0.89 0.44 49.14

66.06 8.66 5.78 4.87 3.97 3.07 2.53 2.35 1.81 0.90 100.00

0.13 0.02 0.01 0.01 0.01 0.01 0.00 0.00 0.00 0.00 0.19

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Lome Sokodé Palimé Atakpamé Bassari Tsévié Anécho Mango Bafilo Tabligbo Total

_________________________________________________________________________________________________________




Africa

3.50

53

TUNISIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Tunisia 2004 - 2014 Year

Tunisia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

510.23 552.55 598.38 647.65 698.70 752.37 809.99 872.02 938.81 1,010.70 1,088.11

2.96% 2.96% 2.97% 2.97% 2.97% 2.98% 2.98% 2.98% 2.98% 2.98% 2.98%

0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Tunisia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

346 702 1,079 1,092 1,101 1,102 1,153 1,220 1,290 1,294

302.26 117.46 50.12 48.10 46.58 46.58 42.53 36.45 31.39 30.88 752.37

40.17 15.61 6.66 6.39 6.19 6.19 5.65 4.85 4.17 4.10 100.00

1.20 0.46 0.20 0.19 0.18 0.18 0.17 0.14 0.12 0.12 2.98

0.05 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.00 0.12

_________________________________________________________________________________________________________

Tunis Sfax Ariana Bizerte Djerba Gabes Sousse Kairouan La Goulette Gafsa Total

_________________________________________________________________________________________________________




Africa

3.51

54

UGANDA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Uganda 2004 - 2014 Year

Uganda

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

209.45 226.45 244.83 264.57 284.97 306.42 329.43 354.16 380.76 409.35 440.08

1.22% 1.21% 1.21% 1.21% 1.21% 1.21% 1.21% 1.21% 1.21% 1.21% 1.21%

0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Uganda: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

451 1,384 1,562 1,572 1,627 1,656 1,691 1,692

216.71 25.02 13.69 13.22 10.86 9.91 8.50 8.50 306.42

70.72 8.17 4.47 4.31 3.54 3.24 2.77 2.77 100.00

0.86 0.10 0.05 0.05 0.04 0.04 0.03 0.03 1.21

0.03 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.05

_________________________________________________________________________________________________________

Kampala Jinja Masaka Mbale Mbarara Entebbe Tororo Gulu Total

_________________________________________________________________________________________________________




Africa

3.52

55

WESTERN SAHARA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Western Sahara 2004 - 2014 Year

Western Sahara

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

0.57 0.61 0.65 0.69 0.73 0.77 0.82 0.87 0.92 0.98 1.04

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Western Sahara: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

2,028 2,073 2,074

0.56 0.11 0.11 0.77

72.31 13.85 13.85 100.00

0.00 0.00 0.00 0.00

0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Laayoune Dakhla Semara Total

_________________________________________________________________________________________________________


3.53

ZAMBIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Zambia 2004 - 2014 Year

Zambia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

106.02 114.63 123.93 133.92 144.25 155.11 166.76 179.28 192.74 207.21 222.77

0.62% 0.61% 0.61% 0.61% 0.61% 0.61% 0.61% 0.61% 0.61% 0.61% 0.61%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Africa

56

Zambia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,093 1,368 1,402 1,620 1,622 1,631 1,672 1,778 1,788 1,816

47.89 25.98 24.38 11.01 10.95 10.68 9.14 5.39 5.17 4.51 155.11

30.87 16.75 15.72 7.10 7.06 6.88 5.89 3.48 3.34 2.91 100.00

0.19 0.10 0.10 0.04 0.04 0.04 0.04 0.02 0.02 0.02 0.61

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Lusaka Kitwe Ndola Kabwe Mufulira Chingola Luanshya Livingstone Kalulushi Chililabombwe Total

_________________________________________________________________________________________________________


3.54

ZIMBABWE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Zimbabwe 2004 - 2014 Year

Zimbabwe

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

48.73 50.50 52.34 54.22 56.02 57.96 60.00 62.10 64.28 66.53 68.87

0.28% 0.27% 0.26% 0.25% 0.24% 0.23% 0.22% 0.21% 0.20% 0.20% 0.19%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Africa

57

Zimbabwe: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,415 1,544 1,732 1,880 1,899 1,946 1,957 1,976 2,000 2,005 2,006 2,011

23.19 14.61 6.88 2.69 2.38 1.63 1.53 1.33 1.06 0.92 0.92 0.82 57.96

40.01 25.21 11.87 4.64 4.11 2.82 2.64 2.29 1.82 1.59 1.59 1.41 100.00

0.09 0.06 0.03 0.01 0.01 0.01 0.01 0.01 0.00 0.00 0.00 0.00 0.23

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Harare Bulawayo Chitungwiza Gweru Mutare Kwekwe Kadoma Hwange Masvingo Zvishavane Chegutu Chinhoyi Total

_________________________________________________________________________________________________________




58

4

ASIA & OCEANA

4.1

EXECUTIVE SUMMARY Market Potential for Information Technology (IT) Services and Outsourcing Services in Asia & Oceana (US$ Million): 2009

Country


% of Asia & Oceana

70,336.32 42,175.11 29,212.21 11,681.59 8,237.43 7,395.65 6,703.54 5,026.30 3,479.89 2,928.29 2,854.10 2,192.15 2,183.83 2,036.96 1,080.83 885.22 810.21 376.44 293.60 254.81 159.72 126.93 123.36 90.60 83.78 308.62 201,037.49

34.99% 20.98% 14.53% 5.81% 4.10% 3.68% 3.33% 2.50% 1.73% 1.46% 1.42% 1.09% 1.09% 1.01% 0.54% 0.44% 0.40% 0.19% 0.15% 0.13% 0.08% 0.06% 0.06% 0.05% 0.04% 0.15% 100.00%

_________________________________________________________________________________________________________

China Japan India South Korea Indonesia Australia Taiwan Thailand Malaysia Philippines Hong Kong Vietnam Singapore Bangladesh New Zealand Burma Sri Lanka North Korea Nepal Cambodia Papua New Guinea Macau Laos Brunei Mongolia Other Total

_________________________________________________________________________________________________________




Asia & Oceana

59

Market Potential for Information Technology (IT) Services and Outsourcing Services in Asia & Oceana (US$ Million): 2009 India Japan

South Korea

Other China

The Market for Information Technology (IT) Services and Outsourcing Services in Asia & Oceana: 2004 - 2014 Year

US$ Million

% of Globe

_________________________________________________________________________________________________________

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

133,599.13 145,182.20 157,834.42 171,565.42 185,928.29 201,037.49 217,368.24 235,094.91 254,341.90 275,245.06 297,952.75

31.24 31.40 31.55 31.72 31.90 32.04 32.19 32.33 32.48 32.64 32.79

_________________________________________________________________________________________________________




Asia & Oceana

4.2

60

AMERICAN SAMOA

Information Technology (IT) Services and Outsourcing Services (US$ Million): American Samoa 2004 - 2014 Year

American Samoa

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

3.62 3.85 4.10 4.36 4.62 4.90 5.19 5.50 5.83 6.18 6.56

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


American Samoa: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,947 1,996 1,997 2,030 2,031

1.63 1.09 1.09 0.54 0.54 4.90

33.33 22.22 22.22 11.11 11.11 100.00

0.00 0.00 0.00 0.00 0.00 0.00

0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Pago Pago Leone Fagatogo Utulei Vaitogi Total

_________________________________________________________________________________________________________


4.3

AUSTRALIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Australia 2004 - 2014 Year

Australia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

5,326.45 5,697.26 6,093.88 6,514.66 6,943.49 7,395.65 7,877.00 8,389.67 8,935.72 9,517.31 10,136.75

3.99% 3.92% 3.86% 3.80% 3.73% 3.68% 3.62% 3.57% 3.51% 3.46% 3.40%

1.25% 1.23% 1.22% 1.20% 1.19% 1.18% 1.17% 1.15% 1.14% 1.13% 1.12%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________



Asia & Oceana

61

Australia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

54 56 103 184 301 429 727 729 889 1,055 1,086 1,171 1,224

2,168.20 2,138.59 1,350.44 681.44 347.48 233.19 110.34 109.87 76.41 53.95 48.81 40.96 35.98 7395.65

29.32 28.92 18.26 9.21 4.70 3.15 1.49 1.49 1.03 0.73 0.66 0.55 0.49 100.00

1.08 1.06 0.67 0.34 0.17 0.12 0.05 0.05 0.04 0.03 0.02 0.02 0.02 3.68

0.35 0.34 0.22 0.11 0.06 0.04 0.02 0.02 0.01 0.01 0.01 0.01 0.01 1.18

_________________________________________________________________________________________________________

Sydney Melbourne Brisbane Perth Adelaide Canberra Newcastle Gold Coast Hobart Wollongong Townsville Darwin Geelong Total

_________________________________________________________________________________________________________


4.4

BANGLADESH

Information Technology (IT) Services and Outsourcing Services (US$ Million): Bangladesh 2004 - 2014 Year

Bangladesh

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,392.32 1,505.35 1,627.56 1,758.73 1,894.34 2,036.96 2,189.91 2,354.34 2,531.12 2,721.17 2,925.49

1.04% 1.04% 1.03% 1.03% 1.02% 1.01% 1.01% 1.00% 1.00% 0.99% 0.98%

0.33% 0.33% 0.33% 0.33% 0.32% 0.32% 0.32% 0.32% 0.32% 0.32% 0.32%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

62

Bangladesh: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

160 298 432 780 808 937 960 988 1,004 1,048 1,057 1,112

851.19 352.56 232.41 97.49 91.38 68.71 66.20 62.24 60.44 55.04 53.60 45.69 2036.96

41.79 17.31 11.41 4.79 4.49 3.37 3.25 3.06 2.97 2.70 2.63 2.24 100.00

0.42 0.18 0.12 0.05 0.05 0.03 0.03 0.03 0.03 0.03 0.03 0.02 1.01

0.14 0.06 0.04 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.32

_________________________________________________________________________________________________________

Dhaka Chittagong Khulna Narayanganj Rajshahi Mymensingh Comilla Barisal Sylhet Rangpur Jessore Saidpur Total

_________________________________________________________________________________________________________


4.5

BHUTAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Bhutan 2004 - 2014 Year

Bhutan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

21.94 24.09 26.44 29.01 31.72 34.56 37.64 40.99 44.65 48.62 52.95

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

63

Bhutan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,683 1,694 1,769 1,804 1,828 1,977 1,978

8.75 8.31 5.69 4.81 4.37 1.31 1.31 34.56

25.32 24.05 16.46 13.92 12.66 3.80 3.80 100.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.02

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Thimphu Taga Dzong Punakha Bumthang Phuntsholing Tongsa Dzong Paro Total

_________________________________________________________________________________________________________


4.6

BRUNEI

Information Technology (IT) Services and Outsourcing Services (US$ Million): Brunei 2004 - 2014 Year

Brunei

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

71.62 75.16 78.88 82.73 86.54 90.60 94.86 99.33 104.01 108.90 114.03

0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.04% 0.04% 0.04% 0.04% 0.04%

0.02% 0.02% 0.02% 0.02% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Brunei: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,081 1,420 1,482

49.59 22.89 18.12 90.60

54.74 25.26 20.00 100.00

0.02 0.01 0.01 0.05

0.01 0.00 0.00 0.01

_________________________________________________________________________________________________________

Bandar Seri Begawan Seria Kuala Belait Total

_________________________________________________________________________________________________________




Asia & Oceana

4.7

64

BURMA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Burma 2004 - 2014 Year

Burma

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

613.06 661.04 712.78 768.15 825.20 885.22 949.48 1,018.40 1,092.32 1,171.61 1,256.65

0.46% 0.46% 0.45% 0.45% 0.44% 0.44% 0.44% 0.43% 0.43% 0.43% 0.42%

0.14% 0.14% 0.14% 0.14% 0.14% 0.14% 0.14% 0.14% 0.14% 0.14% 0.14%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Burma: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

208 680 1,074 1,245 1,265 1,386 1,387 1,392

568.50 123.22 50.86 34.68 33.29 24.97 24.97 24.74 885.22

64.22 13.92 5.75 3.92 3.76 2.82 2.82 2.79 100.00

0.28 0.06 0.03 0.02 0.02 0.01 0.01 0.01 0.44

0.09 0.02 0.01 0.01 0.01 0.00 0.00 0.00 0.14

_________________________________________________________________________________________________________

Yangon Mandalay Moulmein Pegu Bassein Sittwe Taunggye Monywa Total

_________________________________________________________________________________________________________




Asia & Oceana

4.8

65

CAMBODIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Cambodia 2004 - 2014 Year

Cambodia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

160.49 176.48 194.06 213.27 233.53 254.81 277.89 303.06 330.52 360.46 393.11

0.12% 0.12% 0.12% 0.12% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13%

0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Cambodia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

471 1,040

198.45 56.36 254.81

77.88 22.12 100.00

0.10 0.03 0.13

0.03 0.01 0.04

_________________________________________________________________________________________________________

Bhnom Penh Kompong Cham Total

_________________________________________________________________________________________________________


4.9

CHINA

Information Technology (IT) Services and Outsourcing Services (US$ Million): China 2004 - 2014 Year

China

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

41,669.72 46,407.23 51,683.36 57,526.24 63,775.47 70,336.32 77,516.65 85,429.98 94,151.15 103,762.63 114,355.30

31.19% 31.96% 32.75% 33.53% 34.30% 34.99% 35.66% 36.34% 37.02% 37.70% 38.38%

9.75% 10.04% 10.33% 10.63% 10.94% 11.21% 11.48% 11.75% 12.02% 12.30% 12.59%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

66

China: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

5 6 8 10 12 16 30 31 32 33 38 40 41 43 73

10,071.28 8,393.30 7,103.21 6,479.78 5,963.47 5,158.96 3,403.16 3,374.80 3,359.96 3,117.22 2,861.26 2,734.55 2,708.85 2,577.54 1,789.07 1,239.89 70336.32

14.32 11.93 10.10 9.21 8.48 7.33 4.84 4.80 4.78 4.43 4.07 3.89 3.85 3.66 2.54 1.76 100.00

5.01 4.17 3.53 3.22 2.97 2.57 1.69 1.68 1.67 1.55 1.42 1.36 1.35 1.28 0.89 0.62 34.99

1.61 1.34 1.13 1.03 0.95 0.82 0.54 0.54 0.54 0.50 0.46 0.44 0.43 0.41 0.29 0.20 11.21

_________________________________________________________________________________________________________

Shanghai Beijing Chongqing Guangzhou Chengdu Tianjin Harbin Nanjing Wuhan Jinan Shenyang Changchun Xi'an Dalian Shenzhen Others Total

_________________________________________________________________________________________________________


4.10

CHRISTMAS ISLAND

Information Technology (IT) Services and Outsourcing Services (US$ Million): Christmas Island 2004 - 2014 Year

Christmas Island

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

0.29 0.31 0.33 0.35 0.37 0.39 0.42 0.44 0.47 0.50 0.52

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

67

Christmas Island: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

2,052

0.39 0.39

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

The Settlement Total

_________________________________________________________________________________________________________


4.11

COOK ISLANDS

Information Technology (IT) Services and Outsourcing Services (US$ Million): Cook Islands 2004 - 2014 Year

Cook Islands

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1.38 1.45 1.52 1.59 1.66 1.73 1.81 1.90 1.98 2.07 2.17

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Cook Islands: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,939

1.73 1.73

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Avarua Total

_________________________________________________________________________________________________________




Asia & Oceana

4.12

68

FIJI

Information Technology (IT) Services and Outsourcing Services (US$ Million): Fiji 2004 - 2014 Year

Fiji

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

35.36 37.80 40.41 43.17 45.99 48.96 52.12 55.49 59.08 62.89 66.95

0.03% 0.03% 0.03% 0.03% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Fiji: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

Suva Nadi

1,127 1,821

44.51 4.45 48.96

90.91 9.09 100.00

0.02 0.00 0.02

0.01 0.00 0.01

_________________________________________________________________________________________________________

Total

_________________________________________________________________________________________________________


4.13

FRENCH POLYNESIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): French Polynesia 2004 - 2014 Year

French Polynesia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

31.08 33.44 35.98 38.69 41.47 44.41 47.54 50.90 54.49 58.33 62.45

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

69

French Polynesia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,417 1,662 1,764 1,873 1,924 2,004

23.17 9.65 5.79 2.90 1.93 0.97 44.41

52.17 21.74 13.04 6.52 4.35 2.17 100.00

0.01 0.00 0.00 0.00 0.00 0.00 0.02

0.00 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Papeete Mahina Papara Mataiea Afareaitu Teahupoo Total

_________________________________________________________________________________________________________


4.14

GUAM

Information Technology (IT) Services and Outsourcing Services (US$ Million): Guam 2004 - 2014 Year

Guam

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

17.74 18.87 20.08 21.35 22.64 24.00 25.44 26.97 28.59 30.31 32.13

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Guam: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,598 1,750 1,819 2,009 2,041

11.95 6.28 4.47 0.87 0.43 24.00

49.80 26.17 18.61 3.63 1.79 100.00

0.01 0.00 0.00 0.00 0.00 0.01

0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Dededo Tamuning Santa Rita Talofofo Agana Total

_________________________________________________________________________________________________________




Asia & Oceana

4.15

70

HONG KONG

Information Technology (IT) Services and Outsourcing Services (US$ Million): Hong Kong 2004 - 2014 Year

Hong Kong

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,961.12 2,118.04 2,287.51 2,469.20 2,656.78 2,854.10 3,065.55 3,292.67 3,536.61 3,798.62 4,080.04

1.47% 1.46% 1.45% 1.44% 1.43% 1.42% 1.41% 1.40% 1.39% 1.38% 1.37%

0.46% 0.46% 0.46% 0.46% 0.46% 0.45% 0.45% 0.45% 0.45% 0.45% 0.45%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Hong Kong: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

39

2,854.10 2854.10

100.00 100.00

1.42 1.42

0.45 0.45

_________________________________________________________________________________________________________

Hong Kong Total

_________________________________________________________________________________________________________


4.16

INDIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): India 2004 - 2014 Year

India

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

18,694.52 20,489.07 22,455.88 24,597.79 26,848.54 29,212.21 31,770.78 34,553.45 37,579.83 40,871.28 44,451.02

13.99% 14.11% 14.23% 14.34% 14.44% 14.53% 14.62% 14.70% 14.78% 14.85% 14.92%

4.37% 4.43% 4.49% 4.55% 4.61% 4.66% 4.70% 4.75% 4.80% 4.85% 4.89%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

71

India: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

17 28 48 51 63 71 72 81 82 110 111 146 158 177 187

5,038.43 3,459.89 2,334.46 2,242.36 2,014.13 1,821.03 1,817.15 1,649.99 1,646.31 1,287.55 1,279.60 919.01 856.45 729.10 673.46 1,443.29 29212.21

17.25 11.84 7.99 7.68 6.89 6.23 6.22 5.65 5.64 4.41 4.38 3.15 2.93 2.50 2.31 4.94 100.00

2.51 1.72 1.16 1.12 1.00 0.91 0.90 0.82 0.82 0.64 0.64 0.46 0.43 0.36 0.33 0.72 14.53

0.80 0.55 0.37 0.36 0.32 0.29 0.29 0.26 0.26 0.21 0.20 0.15 0.14 0.12 0.11 0.23 4.66

_________________________________________________________________________________________________________

Maharashtra State Uttar Pradesh State West Bengal State Andhra Pradesh State Tamil Nadu State Gujarat State Madhya Pradesh State Karnataka State Bihar State Rajasthan State Punjab State Haryana State Kerala State Orissa State Union Territories Others Total

_________________________________________________________________________________________________________


4.17

INDONESIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Indonesia 2004 - 2014 Year

Indonesia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

5,615.77 6,074.95 6,571.67 7,105.15 7,657.04 8,237.43 8,860.06 9,529.76 10,250.07 11,024.83 11,858.14

4.20% 4.18% 4.16% 4.14% 4.12% 4.10% 4.08% 4.05% 4.03% 4.01% 3.98%

1.31% 1.31% 1.31% 1.31% 1.31% 1.31% 1.31% 1.31% 1.31% 1.31% 1.31%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

72

Indonesia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

90 109 114 159 237 281 356 364 414 486 595 602 614 629 650

1,491.50 1,313.12 1,261.52 851.62 463.23 377.59 294.88 285.03 244.26 193.62 153.50 150.64 146.78 142.04 134.38 733.71 8237.43

18.11 15.94 15.31 10.34 5.62 4.58 3.58 3.46 2.97 2.35 1.86 1.83 1.78 1.72 1.63 8.91 100.00

0.74 0.65 0.63 0.42 0.23 0.19 0.15 0.14 0.12 0.10 0.08 0.07 0.07 0.07 0.07 0.36 4.10

0.24 0.21 0.20 0.14 0.07 0.06 0.05 0.05 0.04 0.03 0.02 0.02 0.02 0.02 0.02 0.12 1.31

_________________________________________________________________________________________________________

Jawa Barat DKI jakarta Jawa Timur Jawa Tengah Sumatra Utara Riau Kalimentan Timur Sumatra Selatan Daerah Istimerwa Aceh Sulawesi Selatan Sumatra Barat Lampung Kalimantan Barat Bali Irian Jaya Others Total

_________________________________________________________________________________________________________


4.18

JAPAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Japan 2004 - 2014 Year

Japan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

32,076.77 33,928.79 35,887.74 37,940.09 39,996.63 42,175.11 44,477.26 46,905.08 49,465.42 52,165.52 55,013.00

24.01% 23.37% 22.74% 22.11% 21.51% 20.98% 20.46% 19.95% 19.45% 18.95% 18.46%

7.50% 7.34% 7.17% 7.01% 6.86% 6.72% 6.59% 6.45% 6.32% 6.19% 6.05%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

73

Japan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

9 37 83 87 124 136 144 153 163 169 188 190 212 220 243

7,064.63 2,862.25 1,637.33 1,560.78 1,123.69 1,016.38 927.19 879.55 831.50 792.21 670.41 667.95 545.99 520.17 453.62 20,621.47 42175.11

16.75 6.79 3.88 3.70 2.66 2.41 2.20 2.09 1.97 1.88 1.59 1.58 1.29 1.23 1.08 48.89 100.00

3.51 1.42 0.81 0.78 0.56 0.51 0.46 0.44 0.41 0.39 0.33 0.33 0.27 0.26 0.23 10.26 20.98

1.13 0.46 0.26 0.25 0.18 0.16 0.15 0.14 0.13 0.13 0.11 0.11 0.09 0.08 0.07 3.29 6.72

_________________________________________________________________________________________________________

Tokyo Yokohama Nagoya Osaka Sapporo Kawasaki Kyoto Kobe Fukuoka Hiroshima Chiba Sendai Kitakyushu Sakai Sagamihara Others Total

_________________________________________________________________________________________________________


4.19

KIRIBATI

Information Technology (IT) Services and Outsourcing Services (US$ Million): Kiribati 2004 - 2014 Year

Kiribati

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1.80 1.89 1.98 2.08 2.17 2.27 2.38 2.49 2.61 2.73 2.86

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

74

Kiribati: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,903

2.27 2.27

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Tarawa Total

_________________________________________________________________________________________________________


4.20

LAOS

Information Technology (IT) Services and Outsourcing Services (US$ Million): Laos 2004 - 2014 Year

Laos

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

82.14 89.29 97.06 105.45 114.19 123.36 133.24 143.91 155.44 167.89 181.33

0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Laos: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

839 1,606 1,641 1,652 1,859 1,870

85.49 11.57 10.20 9.98 3.17 2.95 123.36

69.30 9.38 8.27 8.09 2.57 2.39 100.00

0.04 0.01 0.01 0.00 0.00 0.00 0.06

0.01 0.00 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Vientiane Savannakhet Pakse Luang Prabang Sayaboury Khammouane Total

_________________________________________________________________________________________________________




Asia & Oceana

4.21

75

MACAU

Information Technology (IT) Services and Outsourcing Services (US$ Million): Macau 2004 - 2014 Year

Macau

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

68.25 77.56 88.15 100.12 113.19 126.93 142.17 159.24 178.36 199.78 223.77

0.05% 0.05% 0.06% 0.06% 0.06% 0.06% 0.07% 0.07% 0.07% 0.07% 0.08%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Macau: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

697 1,765 1,941

119.46 5.74 1.72 126.93

94.12 4.52 1.36 100.00

0.06 0.00 0.00 0.06

0.02 0.00 0.00 0.02

_________________________________________________________________________________________________________

Macau Taipa Coloane Total

_________________________________________________________________________________________________________


4.22

MALAYSIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Malaysia 2004 - 2014 Year

Malaysia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2,397.39 2,587.81 2,793.37 3,013.61 3,240.84 3,479.89 3,735.96 4,010.87 4,306.02 4,622.88 4,963.05

1.79% 1.78% 1.77% 1.76% 1.74% 1.73% 1.72% 1.71% 1.69% 1.68% 1.67%

0.56% 0.56% 0.56% 0.56% 0.56% 0.55% 0.55% 0.55% 0.55% 0.55% 0.55%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

76

Malaysia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

174 396 446 469 531 545 549 596 604 611 612 632 653 681 685

768.53 256.81 220.57 198.66 171.04 164.28 163.56 153.46 149.96 147.46 147.24 139.93 133.13 122.93 122.54 419.79 3479.89

22.08 7.38 6.34 5.71 4.92 4.72 4.70 4.41 4.31 4.24 4.23 4.02 3.83 3.53 3.52 12.06 100.00

0.38 0.13 0.11 0.10 0.09 0.08 0.08 0.08 0.07 0.07 0.07 0.07 0.07 0.06 0.06 0.21 1.73

0.12 0.04 0.04 0.03 0.03 0.03 0.03 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.07 0.55

_________________________________________________________________________________________________________

Kuala Lumpur Ipoh Johor Baharu Melaka Petaling Jaya Tawai Kelang Kuala Terengganu Sandakan Kota Baharu George Town Kota Kinabalu Kuantan Taiping Seremban Others Total

_________________________________________________________________________________________________________


4.23

MALDIVES

Information Technology (IT) Services and Outsourcing Services (US$ Million): Maldives 2004 - 2014 Year

Maldives

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

19.10 20.59 22.21 23.93 25.71 27.58 29.58 31.73 34.03 36.50 39.15

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

77

Maldives: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,343

27.58 27.58

100.00 100.00

0.01 0.01

0.00 0.00

_________________________________________________________________________________________________________

Male Total

_________________________________________________________________________________________________________


4.24

MARSHALL ISLANDS

Information Technology (IT) Services and Outsourcing Services (US$ Million): Marshall Islands 2004 - 2014 Year

Marshall Islands

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

0.81 0.86 0.92 0.98 1.04 1.11 1.18 1.25 1.33 1.41 1.50

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Marshall Islands: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,995

1.11 1.11

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Majuro Total

_________________________________________________________________________________________________________




Asia & Oceana

4.25

78

MICRONESIA FEDERATION

Information Technology (IT) Services and Outsourcing Services (US$ Million): Micronesia Federation 2004 - 2014 Year

Micronesia Federation

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2.08 2.18 2.29 2.40 2.51 2.62 2.75 2.87 3.01 3.15 3.30

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Micronesia Federation: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,884

2.62 2.62

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Palikir Total

_________________________________________________________________________________________________________


4.26

MONGOLIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Mongolia 2004 - 2014 Year

Mongolia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

51.66 57.06 63.02 69.56 76.50 83.78 91.70 100.38 109.87 120.27 131.64

0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

79

Mongolia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

989 1,675 1,801 1,886 1,942 1,943 1,951

62.21 9.08 4.88 2.61 1.70 1.70 1.59 83.78

74.25 10.84 5.83 3.12 2.03 2.03 1.90 100.00

0.03 0.00 0.00 0.00 0.00 0.00 0.00 0.04

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Ulaanbaatar Darhan Erdenedalay Choybalsan Ulaangom Nalayh Uliastay Total

_________________________________________________________________________________________________________


4.27

NAURU

Information Technology (IT) Services and Outsourcing Services (US$ Million): Nauru 2004 - 2014 Year

Nauru

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

0.43 0.45 0.48 0.51 0.54 0.58 0.61 0.65 0.69 0.73 0.77

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Nauru: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

2,025

0.58 0.58

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Yaren Total

_________________________________________________________________________________________________________




Asia & Oceana

4.28

80

NEPAL

Information Technology (IT) Services and Outsourcing Services (US$ Million): Nepal 2004 - 2014 Year

Nepal

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

219.86 233.29 247.55 262.53 277.63 293.60 310.50 328.38 347.29 367.29 388.44

0.16% 0.16% 0.16% 0.15% 0.15% 0.15% 0.14% 0.14% 0.14% 0.13% 0.13%

0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.04% 0.04% 0.04%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Nepal: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

878 1,078 1,083 1,138 1,292 1,360 1,521

77.61 50.20 48.88 43.59 31.04 26.42 15.85 293.60

26.43 17.10 16.65 14.85 10.57 9.00 5.40 100.00

0.04 0.02 0.02 0.02 0.02 0.01 0.01 0.15

0.01 0.01 0.01 0.01 0.00 0.00 0.00 0.05

_________________________________________________________________________________________________________

Kathmandu Sallyan Pyuthan Jumla Biratnagar Lalitpur Bhaktapur Total

_________________________________________________________________________________________________________




Asia & Oceana

4.29

81

NEW CALEDONIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): New Caledonia 2004 - 2014 Year

New Caledonia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

22.41 23.84 25.36 26.97 28.60 30.31 32.13 34.07 36.11 38.28 40.58

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.01% 0.01% 0.01% 0.01% 0.01%

0.01% 0.01% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


New Caledonia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,414 1,910 1,967 1,968 1,999 2,020 2,054

23.26 2.11 1.41 1.41 1.06 0.70 0.35 30.31

76.74 6.98 4.65 4.65 3.49 2.33 1.16 100.00

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.02

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Noumea Dumbea Bourail Canala Thio Hienghene Houailu Total

_________________________________________________________________________________________________________




Asia & Oceana

4.30

82

NEW ZEALAND

Information Technology (IT) Services and Outsourcing Services (US$ Million): New Zealand 2004 - 2014 Year

New Zealand

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

798.94 850.01 904.35 961.66 1,019.61 1,080.83 1,145.77 1,214.62 1,287.60 1,364.96 1,446.98

0.60% 0.59% 0.57% 0.56% 0.55% 0.54% 0.53% 0.52% 0.51% 0.50% 0.49%

0.19% 0.18% 0.18% 0.18% 0.17% 0.17% 0.17% 0.17% 0.16% 0.16% 0.16%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


New Zealand: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

259 636 648 965 1,100 1,107 1,161 1,256 1,300 1,433 1,445 1,449 1,451 1,479 1,497

410.79 138.36 134.71 65.46 46.72 45.89 41.83 34.08 30.59 21.93 21.00 20.46 20.24 18.22 17.02 13.51 1080.83

38.01 12.80 12.46 6.06 4.32 4.25 3.87 3.15 2.83 2.03 1.94 1.89 1.87 1.69 1.57 1.25 100.00

0.20 0.07 0.07 0.03 0.02 0.02 0.02 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.54

0.07 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.17

_________________________________________________________________________________________________________

Auckland Wellington Christchurch Hamilton Napier-Hastings Dunedin Waitemata Tauranga Palmerston North Rotorua Nelson Invercargill New Plymouth Whangarei Wanganui Others Total

_________________________________________________________________________________________________________




Asia & Oceana

4.31

83

NIUE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Niue 2004 - 2014 Year

Niue

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

0.05 0.05 0.06 0.06 0.07 0.07 0.08 0.09 0.09 0.10 0.11

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Niue: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

2,076

0.07 0.07

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Alofi Total

_________________________________________________________________________________________________________


4.32

NORFOLK ISLAND

Information Technology (IT) Services and Outsourcing Services (US$ Million): Norfolk Island 2004 - 2014 Year

Norfolk Island

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

0.38 0.40 0.43 0.46 0.48 0.51 0.54 0.58 0.61 0.65 0.69

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

84

Norfolk Island: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

2,034

0.51 0.51

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Kingston Total

_________________________________________________________________________________________________________


4.33

NORTH KOREA

Information Technology (IT) Services and Outsourcing Services (US$ Million): North Korea 2004 - 2014 Year

North Korea

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

309.29 322.03 335.31 348.95 362.21 376.44 391.34 406.83 422.94 439.68 457.08

0.23% 0.22% 0.21% 0.20% 0.19% 0.19% 0.18% 0.17% 0.17% 0.16% 0.15%

0.07% 0.07% 0.07% 0.06% 0.06% 0.06% 0.06% 0.06% 0.05% 0.05% 0.05%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


North Korea: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

605 1,146 1,187 1,329 1,424 1,458 1,461 1,475 1,517 1,594 1,719

149.86 42.82 39.24 28.39 22.71 19.88 19.65 18.46 15.96 12.10 7.38 376.44

39.81 11.37 10.42 7.54 6.03 5.28 5.22 4.90 4.24 3.21 1.96 100.00

0.07 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.00 0.19

0.02 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.06

_________________________________________________________________________________________________________

Pyongyang Chongjin Nampo Sinuiju Hungnam Wonsan Kaesong Hamhung Kimchaek Haeju Sariwon Total

_________________________________________________________________________________________________________




Asia & Oceana

4.34

85

PALAU

Information Technology (IT) Services and Outsourcing Services (US$ Million): Palau 2004 - 2014 Year

Palau

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

0.84 0.90 0.97 1.05 1.13 1.21 1.30 1.39 1.49 1.60 1.72

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Palau: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,987

1.21 1.21

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Koror Total

_________________________________________________________________________________________________________


4.35

PAPUA NEW GUINEA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Papua New Guinea 2004 - 2014 Year

Papua New Guinea

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

115.03 123.04 131.60 140.69 149.95 159.72 170.11 181.19 192.98 205.54 218.92

0.09% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.07% 0.07%

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

86

Papua New Guinea: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

900 1,195 1,596 1,616 1,634 1,712 1,751

73.34 38.60 12.06 11.10 10.62 7.72 6.27 159.72

45.92 24.17 7.55 6.95 6.65 4.83 3.93 100.00

0.04 0.02 0.01 0.01 0.01 0.00 0.00 0.08

0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.03

_________________________________________________________________________________________________________

Port Moresby Lae Madang Wewak Goroka Rabaul Mount Hagen Total

_________________________________________________________________________________________________________


4.36

PHILIPPINES

Information Technology (IT) Services and Outsourcing Services (US$ Million): Philippines 2004 - 2014 Year

Philippines

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,934.32 2,106.15 2,293.24 2,495.59 2,706.59 2,928.29 3,167.20 3,425.60 3,705.08 4,007.36 4,334.30

1.45% 1.45% 1.45% 1.45% 1.46% 1.46% 1.46% 1.46% 1.46% 1.46% 1.45%

0.45% 0.46% 0.46% 0.46% 0.46% 0.47% 0.47% 0.47% 0.47% 0.48% 0.48%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

87

Philippines: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

42 1,006 1,251 1,394 1,418 1,512 1,520 1,538 1,555 1,560 1,564 1,586 1,590 1,615 1,619

2,590.51 60.09 34.44 24.66 23.03 16.24 15.85 14.83 14.25 13.91 13.64 12.29 12.19 11.12 11.05 60.20 2928.29

88.46 2.05 1.18 0.84 0.79 0.55 0.54 0.51 0.49 0.48 0.47 0.42 0.42 0.38 0.38 2.06 100.00

1.29 0.03 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.03 1.46

0.41 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.01 0.47

_________________________________________________________________________________________________________

Manila Quezon City Davao Cebu Caloocan Makati Zamboanga Cagayan de Oro Pasig Pasay Las Pinas Bacolod Valenzuela Marikina Paranaque Others Total

_________________________________________________________________________________________________________


4.37

SEYCHELLES

Information Technology (IT) Services and Outsourcing Services (US$ Million): Seychelles 2004 - 2014 Year

Seychelles

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

11.06 11.95 12.90 13.93 14.99 16.10 17.29 18.57 19.95 21.43 23.01

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

88

Seychelles: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,610 1,919 1,962 1,963

11.22 1.95 1.46 1.46 16.10

69.70 12.12 9.09 9.09 100.00

0.01 0.00 0.00 0.00 0.01

0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Victoria Anse Boileau Cascade Anse Royale Total

_________________________________________________________________________________________________________


4.38

SINGAPORE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Singapore 2004 - 2014 Year

Singapore

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,434.96 1,564.14 1,704.94 1,857.40 2,016.58 2,183.83 2,364.18 2,559.43 2,770.80 2,999.62 3,247.35

1.07% 1.08% 1.08% 1.08% 1.08% 1.09% 1.09% 1.09% 1.09% 1.09% 1.09%

0.34% 0.34% 0.34% 0.34% 0.35% 0.35% 0.35% 0.35% 0.35% 0.36% 0.36%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Singapore: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

53

2,183.83 2183.83

100.00 100.00

1.09 1.09

0.35 0.35

_________________________________________________________________________________________________________

Singapore Total

_________________________________________________________________________________________________________




Asia & Oceana

4.39

89

SOLOMON ISLANDS

Information Technology (IT) Services and Outsourcing Services (US$ Million): Solomon Islands 2004 - 2014 Year

Solomon Islands

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

5.51 5.91 6.33 6.78 7.24 7.73 8.25 8.80 9.39 10.02 10.70

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Solomon Islands: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,710

7.73 7.73

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Honiara Total

_________________________________________________________________________________________________________


4.40

SOUTH KOREA

Information Technology (IT) Services and Outsourcing Services (US$ Million): South Korea 2004 - 2014 Year

South Korea

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

8,218.00 8,832.63 9,493.22 10,197.74 10,920.52 11,681.59 12,494.47 13,363.90 14,293.84 15,288.48 16,352.34

6.15% 6.08% 6.01% 5.94% 5.87% 5.81% 5.75% 5.68% 5.62% 5.55% 5.49%

1.92% 1.91% 1.90% 1.89% 1.87% 1.86% 1.85% 1.84% 1.83% 1.81% 1.80%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

90

South Korea: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

13 97 137 164 229 230 234 255 369 430 459 696

5,706.04 1,435.91 1,013.58 823.53 485.67 485.67 466.67 423.03 277.33 232.98 211.16 120.02 11681.59

48.85 12.29 8.68 7.05 4.16 4.16 3.99 3.62 2.37 1.99 1.81 1.03 100.00

2.84 0.71 0.50 0.41 0.24 0.24 0.23 0.21 0.14 0.12 0.11 0.06 5.81

0.91 0.23 0.16 0.13 0.08 0.08 0.07 0.07 0.04 0.04 0.03 0.02 1.86

_________________________________________________________________________________________________________

Seoul Pusan Inchon Taegu Taejon Kwangju Ulsan Suwon Masan Chonju Cheju Mokpo Total

_________________________________________________________________________________________________________


4.41

SRI LANKA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Sri Lanka 2004 - 2014 Year

Sri Lanka

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

553.80 598.76 647.37 699.54 753.48 810.21 871.04 936.45 1,006.76 1,082.35 1,163.62

0.41% 0.41% 0.41% 0.41% 0.41% 0.40% 0.40% 0.40% 0.40% 0.39% 0.39%

0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

91

Sri Lanka: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

286 757 881 895 929 1,019 1,268 1,412

369.16 103.24 77.29 74.59 70.26 58.91 32.97 23.78 810.21

45.56 12.74 9.54 9.21 8.67 7.27 4.07 2.94 100.00

0.18 0.05 0.04 0.04 0.03 0.03 0.02 0.01 0.40

0.06 0.02 0.01 0.01 0.01 0.01 0.01 0.00 0.13

_________________________________________________________________________________________________________

Colombo Dehiwala Jaffna Moratuwa Kandy Galle Negombo Trincomalee Total

_________________________________________________________________________________________________________


4.42

TAIWAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Taiwan 2004 - 2014 Year

Taiwan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

4,642.50 5,005.85 5,397.65 5,816.96 6,248.96 6,703.54 7,190.12 7,712.02 8,271.80 8,872.21 9,516.21

3.47% 3.45% 3.42% 3.39% 3.36% 3.33% 3.31% 3.28% 3.25% 3.22% 3.19%

1.09% 1.08% 1.08% 1.08% 1.07% 1.07% 1.06% 1.06% 1.06% 1.05% 1.05%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

92

Taiwan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

64 162 207 303 377 465 468 482 505 584 607 635 646 664 695

2,008.13 844.97 571.21 344.85 272.94 200.65 198.96 195.75 185.37 154.17 149.40 138.95 135.01 129.03 120.03 1,054.11 6703.54

29.96 12.60 8.52 5.14 4.07 2.99 2.97 2.92 2.77 2.30 2.23 2.07 2.01 1.92 1.79 15.72 100.00

1.00 0.42 0.28 0.17 0.14 0.10 0.10 0.10 0.09 0.08 0.07 0.07 0.07 0.06 0.06 0.52 3.33

0.32 0.13 0.09 0.05 0.04 0.03 0.03 0.03 0.03 0.02 0.02 0.02 0.02 0.02 0.02 0.17 1.07

_________________________________________________________________________________________________________

Taipei Kaohsuing Taichung Tainan Panchiao Hsinchu Chungho Sanchung Keelung Chungli Chiayi Taoyuan Fengshan Hsintien Yungho Others Total

_________________________________________________________________________________________________________


4.43

THAILAND

Information Technology (IT) Services and Outsourcing Services (US$ Million): Thailand 2004 - 2014 Year

Thailand

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

3,573.13 3,832.13 4,109.89 4,405.45 4,707.78 5,026.30 5,366.00 5,728.67 6,115.84 6,529.19 6,970.47

2.67% 2.64% 2.60% 2.57% 2.53% 2.50% 2.47% 2.44% 2.40% 2.37% 2.34%

0.84% 0.83% 0.82% 0.81% 0.81% 0.80% 0.79% 0.79% 0.78% 0.77% 0.77%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

93

Thailand: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

18 524 1,064 1,287 1,297 1,344 1,457 1,687 1,988

4,679.75 173.96 53.05 31.53 30.69 27.57 19.91 8.64 1.21 5026.30

93.11 3.46 1.06 0.63 0.61 0.55 0.40 0.17 0.02 100.00

2.33 0.09 0.03 0.02 0.02 0.01 0.01 0.00 0.00 2.50

0.75 0.03 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.80

_________________________________________________________________________________________________________

Bangkok Chon Buri Songkhla Nakhon Ratchasima Chiang Mai Khon Kaen Nakhon Si Thammarat Phitsanulok Hat Yai Total

_________________________________________________________________________________________________________


4.44

THE NORTHERN MARIANA ISLAND

Information Technology (IT) Services and Outsourcing Services (US$ Million): The Northern Mariana Island 2004 - 2014 Year

The Northern Mariana Island

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

6.39 6.79 7.23 7.69 8.15 8.64 9.16 9.71 10.29 10.91 11.57

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


The Northern Mariana Island: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,688

8.64 8.64

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Saipan Total

_________________________________________________________________________________________________________




Asia & Oceana

4.45

94

TOKELAU

Information Technology (IT) Services and Outsourcing Services (US$ Million): Tokelau 2004 - 2014 Year

Tokelau

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

0.01 0.01 0.01 0.01 0.01 0.01 0.02 0.02 0.02 0.02 0.02

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Tokelau: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

2,077

0.01 0.01

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Tokelau Total

_________________________________________________________________________________________________________


4.46

TONGA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Tonga 2004 - 2014 Year

Tonga

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

6.91 7.16 7.42 7.69 7.94 8.22 8.51 8.80 9.11 9.43 9.76

0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

95

Tonga: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,699

8.22 8.22

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Nuku'alofa Total

_________________________________________________________________________________________________________


4.47

TUVALU

Information Technology (IT) Services and Outsourcing Services (US$ Million): Tuvalu 2004 - 2014 Year

Tuvalu

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

0.11 0.11 0.12 0.13 0.14 0.14 0.15 0.16 0.17 0.18 0.19

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Tuvalu: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

2,072

0.14 0.14

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Funafuti Total

_________________________________________________________________________________________________________




Asia & Oceana

4.48

96

VANUATU

Information Technology (IT) Services and Outsourcing Services (US$ Million): Vanuatu 2004 - 2014 Year

Vanuatu

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

4.83 5.25 5.70 6.19 6.69 7.22 7.79 8.41 9.08 9.79 10.57

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Vanuatu: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,723

7.22 7.22

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Port Vila Total

_________________________________________________________________________________________________________


4.49

VIETNAM

Information Technology (IT) Services and Outsourcing Services (US$ Million): Vietnam 2004 - 2014 Year

Vietnam

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,402.88 1,537.54 1,685.14 1,845.87 2,014.77 2,192.15 2,384.15 2,592.97 2,820.07 3,067.07 3,335.70

1.05% 1.06% 1.07% 1.08% 1.08% 1.09% 1.10% 1.10% 1.11% 1.11% 1.12%

0.33% 0.33% 0.34% 0.34% 0.35% 0.35% 0.35% 0.36% 0.36% 0.36% 0.37%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Asia & Oceana

97

Vietnam: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

182 203 267 528 529 647 1,137

689.61 585.33 395.74 171.67 171.30 134.75 43.74 2192.15

31.46 26.70 18.05 7.83 7.81 6.15 2.00 100.00

0.34 0.29 0.20 0.09 0.09 0.07 0.02 1.09

0.11 0.09 0.06 0.03 0.03 0.02 0.01 0.35

_________________________________________________________________________________________________________

Ho Chi Minh Can Tho Hanoi Thai Nguyen Da Nang Hue Pleyku Total

_________________________________________________________________________________________________________


4.50

WALLIS AND FUTUNA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Wallis and Futuna 2004 - 2014 Year

Wallis and Futuna

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

0.43 0.45 0.48 0.51 0.54 0.58 0.61 0.65 0.69 0.73 0.77

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Wallis and Futuna: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

2,026

0.58 0.58

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Mata-Utu Total

_________________________________________________________________________________________________________




Asia & Oceana

4.51

98

WESTERN SAMOA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Western Samoa 2004 - 2014 Year

Western Samoa

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

8.19 8.84 9.53 10.27 11.03 11.83 12.69 13.61 14.60 15.66 16.80

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Western Samoa: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,600

11.83 11.83

100.00 100.00

0.01 0.01

0.00 0.00

_________________________________________________________________________________________________________

Apia Total

_________________________________________________________________________________________________________




99

5

EUROPE

5.1

EXECUTIVE SUMMARY Market Potential for Information Technology (IT) Services and Outsourcing Services in Europe (US$ Million): 2009

Country


% of Europe

27,141.51 20,598.88 19,726.98 17,187.05 13,123.71 10,207.54 6,147.39 6,096.08 3,631.79 3,203.50 3,143.57 3,141.81 3,073.16 2,882.77 2,493.24 2,422.02 2,400.96 2,215.22 1,951.72 1,856.07 1,819.62 1,796.39 1,592.65 1,061.61 1,023.80 6,050.44 165,989.46

16.35% 12.41% 11.88% 10.35% 7.91% 6.15% 3.70% 3.67% 2.19% 1.93% 1.89% 1.89% 1.85% 1.74% 1.50% 1.46% 1.45% 1.33% 1.18% 1.12% 1.10% 1.08% 0.96% 0.64% 0.62% 3.65% 100.00%

_________________________________________________________________________________________________________

Germany The United Kingdom France Italy Spain Russia The Netherlands Poland Belgium Sweden Greece Ukraine Austria Switzerland Norway Czech Republic Romania Portugal Denmark Hungary Ireland Finland Kazakhstan Slovakia Belarus Other Total

_________________________________________________________________________________________________________




Europe

100

Market Potential for Information Technology (IT) Services and Outsourcing Services in Europe (US$ Million): 2009 Italy France

The United Kingdom

Other Germ any

The Market for Information Technology (IT) Services and Outsourcing Services in Europe: 2004 - 2014 Year

US$ Million

% of Globe

_________________________________________________________________________________________________________

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

120,852.12 128,953.28 137,612.30 146,791.12 156,131.09 165,989.46 176,483.29 187,656.86 199,555.42 212,227.33 225,724.26

28.26 27.89 27.51 27.14 26.78 26.46 26.13 25.81 25.49 25.16 24.84

_________________________________________________________________________________________________________




Europe

5.2

101

ALBANIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Albania 2004 - 2014 Year

Albania

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

134.36 144.49 155.38 167.00 178.93 191.49 204.91 219.27 234.64 251.09 268.68

0.11% 0.11% 0.11% 0.11% 0.11% 0.12% 0.12% 0.12% 0.12% 0.12% 0.12%

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Albania: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

992 1,437 1,440 1,446 1,474 1,496 1,608 1,621 1,718

62.09 21.70 21.43 20.88 18.68 17.03 11.26 10.99 7.42 191.49

32.42 11.33 11.19 10.90 9.76 8.90 5.88 5.74 3.87 100.00

0.04 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.00 0.12

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.03

_________________________________________________________________________________________________________

Tirane Durres Elbasan Shkoder Vlore Korce Berat Fier Lushnje Total

_________________________________________________________________________________________________________




Europe

5.3

102

ANDORRA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Andorra 2004 - 2014 Year

Andorra

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

19.45 20.75 22.13 23.60 25.08 26.65 28.32 30.09 31.98 33.98 36.10

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Andorra: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,516 1,632

15.99 10.66 26.65

60.00 40.00 100.00

0.01 0.01 0.02

0.00 0.00 0.00

_________________________________________________________________________________________________________

Andorra la Vella Les Escaldes Total

_________________________________________________________________________________________________________


5.4

AUSTRIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Austria 2004 - 2014 Year

Austria

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2,254.01 2,401.94 2,559.57 2,726.11 2,894.93 3,073.16 3,262.42 3,463.34 3,676.63 3,903.06 4,143.43

1.87% 1.86% 1.86% 1.86% 1.85% 1.85% 1.85% 1.85% 1.84% 1.84% 1.84%

0.53% 0.52% 0.51% 0.50% 0.50% 0.49% 0.48% 0.48% 0.47% 0.46% 0.46%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Europe

103

Austria: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

70 358 419 537 630 750 976 994 1,005 1,110 1,261 1,548

1,845.82 292.97 241.13 167.58 141.06 104.89 63.90 61.49 60.28 45.81 33.76 14.47 3073.16

60.06 9.53 7.85 5.45 4.59 3.41 2.08 2.00 1.96 1.49 1.10 0.47 100.00

1.11 0.18 0.15 0.10 0.08 0.06 0.04 0.04 0.04 0.03 0.02 0.01 1.85

0.29 0.05 0.04 0.03 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.00 0.49

_________________________________________________________________________________________________________

Vienna Graz Linz Salzburg Innsbruck Klagenfurt Villach Wels Sankt Poelten Steyr Bregenz Eisenstadt Total

_________________________________________________________________________________________________________


5.5

BELARUS

Information Technology (IT) Services and Outsourcing Services (US$ Million): Belarus 2004 - 2014 Year

Belarus

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

683.44 742.54 806.75 876.02 948.07 1,023.80 1,105.28 1,193.25 1,288.21 1,390.73 1,501.42

0.57% 0.58% 0.59% 0.60% 0.61% 0.62% 0.63% 0.64% 0.65% 0.66% 0.67%

0.16% 0.16% 0.16% 0.16% 0.16% 0.16% 0.16% 0.16% 0.16% 0.16% 0.17%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Europe

104

Belarus: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

274 688 831 840 963 982 1,052 1,192 1,239 1,307 1,318 1,393

388.08 122.11 86.94 85.48 65.94 63.01 54.46 38.83 35.17 30.04 29.06 24.67 1023.80

37.91 11.93 8.49 8.35 6.44 6.15 5.32 3.79 3.44 2.93 2.84 2.41 100.00

0.23 0.07 0.05 0.05 0.04 0.04 0.03 0.02 0.02 0.02 0.02 0.01 0.62

0.06 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.00 0.00 0.00 0.16

_________________________________________________________________________________________________________

Minsk Gomel Mogilyov Vitebsk Grodno Brest Bobruysk Baranovichi Borisov Orsha Pinsk Mozyr Total

_________________________________________________________________________________________________________


5.6

BELGIUM

Information Technology (IT) Services and Outsourcing Services (US$ Million): Belgium 2004 - 2014 Year

Belgium

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2,705.55 2,873.93 3,052.77 3,241.05 3,431.00 3,631.79 3,844.56 4,069.79 4,308.22 4,560.62 4,827.81

2.24% 2.23% 2.22% 2.21% 2.20% 2.19% 2.18% 2.17% 2.16% 2.15% 2.14%

0.63% 0.62% 0.61% 0.60% 0.59% 0.58% 0.57% 0.56% 0.55% 0.54% 0.53%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Europe

105

Belgium: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

112 200 341 376 392 585 649 701 730 770 774 775 820

1,267.21 621.85 304.39 273.04 261.28 154.15 134.56 117.58 109.74 100.59 99.29 99.29 88.84 3631.79

34.89 17.12 8.38 7.52 7.19 4.24 3.71 3.24 3.02 2.77 2.73 2.73 2.45 100.00

0.76 0.37 0.18 0.16 0.16 0.09 0.08 0.07 0.07 0.06 0.06 0.06 0.05 2.19

0.20 0.10 0.05 0.04 0.04 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.01 0.58

_________________________________________________________________________________________________________

Brussels Antwerp Ghent Charleroi Liege Bruges Namur Mons Leuven Aalst Mechelen Kortrijk Oostende Total

_________________________________________________________________________________________________________


5.7

BOSNIA AND HERZEGOVINA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Bosnia and Herzegovina 2004 - 2014 Year

Bosnia and Herzegovina

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

201.08 216.82 233.79 251.95 270.66 290.35 311.42 334.03 358.27 384.28 412.17

0.17% 0.17% 0.17% 0.17% 0.17% 0.17% 0.18% 0.18% 0.18% 0.18% 0.18%

0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Europe

106

Bosnia and Herzegovina: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

715 1,154 1,288 1,327 1,348 1,405 1,430

114.20 42.31 31.48 28.47 27.42 24.31 22.15 290.35

39.33 14.57 10.84 9.80 9.44 8.37 7.63 100.00

0.07 0.03 0.02 0.02 0.02 0.01 0.01 0.17

0.02 0.01 0.01 0.00 0.00 0.00 0.00 0.05

_________________________________________________________________________________________________________

Sarajevo Banja Luca Zenica Tuzla Mostar Prijedor Doboj Total

_________________________________________________________________________________________________________


5.8

BULGARIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Bulgaria 2004 - 2014 Year

Bulgaria

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

575.99 623.08 674.03 728.75 785.35 844.88 908.74 977.43 1,051.31 1,130.77 1,216.25

0.48% 0.48% 0.49% 0.50% 0.50% 0.51% 0.51% 0.52% 0.53% 0.53% 0.54%

0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Europe

107

Bulgaria: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

315 751 817 1,027 1,044 1,114 1,188 1,277 1,291 1,293 1,331

329.95 104.33 89.43 57.86 55.53 45.59 39.16 32.44 31.27 30.98 28.35 844.88

39.05 12.35 10.58 6.85 6.57 5.40 4.64 3.84 3.70 3.67 3.36 100.00

0.20 0.06 0.05 0.03 0.03 0.03 0.02 0.02 0.02 0.02 0.02 0.51

0.05 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.00 0.00 0.00 0.13

_________________________________________________________________________________________________________

Sofia Plovdiv Varna Burgas Ruse Stara Zagora Pleven Tolbukhin Sliven Shumen Pernik Total

_________________________________________________________________________________________________________


5.9

CROATIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Croatia 2004 - 2014 Year

Croatia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

466.14 502.90 542.55 585.01 628.79 674.85 724.17 777.10 833.89 894.84 960.24

0.39% 0.39% 0.39% 0.40% 0.40% 0.41% 0.41% 0.41% 0.42% 0.42% 0.43%

0.11% 0.11% 0.11% 0.11% 0.11% 0.11% 0.11% 0.11% 0.11% 0.11% 0.11%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Europe

108

Croatia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

279 979 1,020 1,070 1,209 1,252 1,363 1,441

381.41 63.30 58.75 51.61 37.65 34.41 26.29 21.42 674.85

56.52 9.38 8.71 7.65 5.58 5.10 3.90 3.17 100.00

0.23 0.04 0.04 0.03 0.02 0.02 0.02 0.01 0.41

0.06 0.01 0.01 0.01 0.01 0.01 0.00 0.00 0.11

_________________________________________________________________________________________________________

Zagreb Rijeka Split Osijek Zadar Slavonski Brod Vukovar Dubrovnik Total

_________________________________________________________________________________________________________


5.10

CYPRUS

Information Technology (IT) Services and Outsourcing Services (US$ Million): Cyprus 2004 - 2014 Year

Cyprus

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

147.46 158.06 169.43 181.52 193.87 206.89 220.77 235.58 251.38 268.25 286.24

0.12% 0.12% 0.12% 0.12% 0.12% 0.12% 0.13% 0.13% 0.13% 0.13% 0.13%

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Cyprus: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

809 968 1,324 1,427

90.68 65.16 28.78 22.26 206.89

43.83 31.50 13.91 10.76 100.00

0.05 0.04 0.02 0.01 0.12

0.01 0.01 0.00 0.00 0.03

_________________________________________________________________________________________________________

Nicosia Limassol Larnaca Famagusta Total

_________________________________________________________________________________________________________




Europe

5.11

109

CZECH REPUBLIC

Information Technology (IT) Services and Outsourcing Services (US$ Million): Czech Republic 2004 - 2014 Year

Czech Republic

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,668.59 1,801.13 1,944.19 2,097.49 2,255.64 2,422.02 2,600.25 2,791.59 2,997.01 3,217.54 3,454.31

1.38% 1.40% 1.41% 1.43% 1.44% 1.46% 1.47% 1.49% 1.50% 1.52% 1.53%

0.39% 0.39% 0.39% 0.39% 0.39% 0.39% 0.39% 0.38% 0.38% 0.38% 0.38%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Czech Republic: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

132 300 353 575 795 798 806 815 841 842

1,080.63 347.67 295.70 156.81 94.98 94.09 92.29 89.60 85.12 85.12 2422.02

44.62 14.35 12.21 6.47 3.92 3.88 3.81 3.70 3.51 3.51 100.00

0.65 0.21 0.18 0.09 0.06 0.06 0.06 0.05 0.05 0.05 1.46

0.17 0.06 0.05 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.39

_________________________________________________________________________________________________________

Prague Brno Ostrava Plzen Olomouc Usti nad Labem Liberec Hradec Kralove Ceske Budejovice Pardubice Total

_________________________________________________________________________________________________________




Europe

5.12

110

DENMARK

Information Technology (IT) Services and Outsourcing Services (US$ Million): Denmark 2004 - 2014 Year

Denmark

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,492.10 1,576.58 1,665.84 1,759.25 1,852.69 1,951.72 2,056.30 2,166.49 2,282.58 2,404.90 2,533.76

1.23% 1.22% 1.21% 1.20% 1.19% 1.18% 1.17% 1.15% 1.14% 1.13% 1.12%

0.35% 0.34% 0.33% 0.33% 0.32% 0.31% 0.30% 0.30% 0.29% 0.29% 0.28%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Denmark: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

131 460 633 677 970 1,082 1,108 1,109 1,119 1,133 1,232 1,280 1,301

1,086.79 207.39 139.87 124.59 65.11 49.03 45.82 45.82 45.01 44.21 35.37 32.15 30.55 1951.72

55.68 10.63 7.17 6.38 3.34 2.51 2.35 2.35 2.31 2.27 1.81 1.65 1.57 100.00

0.65 0.12 0.08 0.08 0.04 0.03 0.03 0.03 0.03 0.03 0.02 0.02 0.02 1.18

0.17 0.03 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.00 0.31

_________________________________________________________________________________________________________

Copenhagen Aarhus Odense Aalborg Esbjerg Randers Kolding Helsingor Herning Horsens Vejle Roskilde Naestved Total

_________________________________________________________________________________________________________




Europe

5.13

111

ESTONIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Estonia 2004 - 2014 Year

Estonia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

189.94 206.81 225.18 245.05 265.77 287.54 311.00 336.37 363.81 393.50 425.60

0.16% 0.16% 0.16% 0.17% 0.17% 0.17% 0.18% 0.18% 0.18% 0.19% 0.19%

0.04% 0.04% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Estonia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

553 1,198 1,341 1,367 1,477 1,726 1,740

163.05 38.56 27.74 26.05 18.27 7.10 6.77 287.54

56.71 13.41 9.65 9.06 6.35 2.47 2.35 100.00

0.10 0.02 0.02 0.02 0.01 0.00 0.00 0.17

0.03 0.01 0.00 0.00 0.00 0.00 0.00 0.05

_________________________________________________________________________________________________________

Tallinn Tartu Narva Kohtla-Järve Pärnu Sillamäe Rakvere Total

_________________________________________________________________________________________________________




Europe

5.14

112

FINLAND

Information Technology (IT) Services and Outsourcing Services (US$ Million): Finland 2004 - 2014 Year

Finland

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,280.37 1,372.44 1,471.13 1,576.08 1,683.35 1,796.39 1,916.90 2,045.50 2,182.72 2,329.15 2,485.41

1.06% 1.06% 1.07% 1.07% 1.08% 1.08% 1.09% 1.09% 1.09% 1.10% 1.10%

0.30% 0.30% 0.29% 0.29% 0.29% 0.29% 0.28% 0.28% 0.28% 0.28% 0.27%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Finland: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

213 492 501 515 540 731 752 822 826 902 956

544.90 189.39 186.06 179.42 167.24 109.64 104.11 88.60 87.49 73.10 66.45 1796.39

30.33 10.54 10.36 9.99 9.31 6.10 5.80 4.93 4.87 4.07 3.70 100.00

0.33 0.11 0.11 0.11 0.10 0.07 0.06 0.05 0.05 0.04 0.04 1.08

0.09 0.03 0.03 0.03 0.03 0.02 0.02 0.01 0.01 0.01 0.01 0.29

_________________________________________________________________________________________________________

Helsinki Tampere Espoo Turku Vantaa Oulu Lahti Pori Kuopio Jyvaskyla Kotka Total

_________________________________________________________________________________________________________




Europe

5.15

113

FRANCE

Information Technology (IT) Services and Outsourcing Services (US$ Million): France 2004 - 2014 Year

France

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

15,042.43 15,902.53 16,811.81 17,763.85 18,717.01 19,726.98 20,793.92 21,918.58 23,104.06 24,353.65 25,670.83

12.45% 12.33% 12.22% 12.10% 11.99% 11.88% 11.78% 11.68% 11.58% 11.48% 11.37%

3.52% 3.44% 3.36% 3.28% 3.21% 3.14% 3.08% 3.01% 2.95% 2.89% 2.83%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


France: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

2 126 129 167 338 383 387 437 467 483 500 532 533 546 564

13,867.94 1,111.30 1,099.19 799.41 307.79 265.27 263.70 224.26 199.87 194.82 186.35 170.85 170.82 163.84 160.04 541.52 19726.98

70.30 5.63 5.57 4.05 1.56 1.34 1.34 1.14 1.01 0.99 0.94 0.87 0.87 0.83 0.81 2.75 100.00

8.35 0.67 0.66 0.48 0.19 0.16 0.16 0.14 0.12 0.12 0.11 0.10 0.10 0.10 0.10 0.33 11.88

2.21 0.18 0.18 0.13 0.05 0.04 0.04 0.04 0.03 0.03 0.03 0.03 0.03 0.03 0.03 0.09 3.14

_________________________________________________________________________________________________________

Paris Marseille Lyon Lille Toulouse Nice Strasbourg Nantes Rennes Bordeaux Saint-Etienne Reims Le Havre Toulon Grenoble Others Total

_________________________________________________________________________________________________________




Europe

5.16

114

GEORGIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Georgia 2004 - 2014 Year

Georgia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

114.72 128.20 143.25 159.98 177.93 196.79 217.47 240.32 265.57 293.48 324.32

0.09% 0.10% 0.10% 0.11% 0.11% 0.12% 0.12% 0.13% 0.13% 0.14% 0.14%

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.04%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Georgia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

684 1,421 1,525 1,570 1,601 1,798 1,857 1,892

122.69 22.88 15.48 13.24 11.78 4.97 3.21 2.53 196.79

62.35 11.63 7.87 6.73 5.99 2.52 1.63 1.29 100.00

0.07 0.01 0.01 0.01 0.01 0.00 0.00 0.00 0.12

0.02 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.03

_________________________________________________________________________________________________________

T'Bilisi Kutaisi Rustavi Batumi Sukhumi Poti Tskhinvali Chiatura Total

_________________________________________________________________________________________________________




Europe

5.17

115

GERMANY

Information Technology (IT) Services and Outsourcing Services (US$ Million): Germany 2004 - 2014 Year

Germany

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

20,271.99 21,522.11 22,849.33 24,245.70 25,653.26 27,141.51 28,718.04 30,386.15 32,151.15 34,018.66 35,994.66

16.77% 16.69% 16.60% 16.52% 16.43% 16.35% 16.27% 16.19% 16.11% 16.03% 15.95%

4.74% 4.65% 4.57% 4.48% 4.40% 4.33% 4.25% 4.18% 4.11% 4.03% 3.96%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Germany: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

14 88 141 149 150 155 161 462 541

5,515.04 1,537.00 951.86 912.00 905.62 875.33 849.82 204.08 165.82 11916.56

20.32 5.66 3.51 3.36 3.34 3.23 3.13 0.75 0.61 43.91

3.32 0.93 0.57 0.55 0.55 0.53 0.51 0.12 0.10 7.18

0.88 0.24 0.15 0.15 0.14 0.14 0.14 0.03 0.03 1.90

_________________________________________________________________________________________________________

Berlin Cologne Dresden Dusseldorf Dortmund Bremen Duisburg Cottbus Dessau Total

_________________________________________________________________________________________________________




Europe

5.18

116

GREECE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Greece 2004 - 2014 Year

Greece

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2,281.79 2,436.74 2,602.20 2,777.43 2,955.60 3,143.57 3,343.45 3,556.05 3,782.16 4,022.65 4,278.43

1.89% 1.89% 1.89% 1.89% 1.89% 1.89% 1.89% 1.89% 1.90% 1.90% 1.90%

0.53% 0.53% 0.52% 0.51% 0.51% 0.50% 0.50% 0.49% 0.48% 0.48% 0.47%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Greece: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

102 201 348 450 573 577 736 828 915 928

1,354.01 620.46 301.06 217.01 157.41 155.88 108.50 87.11 71.83 70.30 3143.57

43.07 19.74 9.58 6.90 5.01 4.96 3.45 2.77 2.28 2.24 100.00

0.82 0.37 0.18 0.13 0.09 0.09 0.07 0.05 0.04 0.04 1.89

0.22 0.10 0.05 0.03 0.03 0.02 0.02 0.01 0.01 0.01 0.50

_________________________________________________________________________________________________________

Athens Thessaloniki Piraeus Patras Larissa Iraklion Volos Kavalla Canea Serrai Total

_________________________________________________________________________________________________________




Europe

5.19

117

HUNGARY

Information Technology (IT) Services and Outsourcing Services (US$ Million): Hungary 2004 - 2014 Year

Hungary

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,404.37 1,487.03 1,574.55 1,666.36 1,758.51 1,856.07 1,959.24 2,068.15 2,183.11 2,304.46 2,432.55

1.16% 1.15% 1.14% 1.14% 1.13% 1.12% 1.11% 1.10% 1.09% 1.09% 1.08%

0.33% 0.32% 0.31% 0.31% 0.30% 0.30% 0.29% 0.28% 0.28% 0.27% 0.27%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Hungary: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

127 713 735 777 793 933 990 1,011 1,045 1,117 1,155

1,104.56 114.89 108.63 98.71 95.57 68.94 62.15 59.54 55.36 45.44 42.30 1856.07

59.51 6.19 5.85 5.32 5.15 3.71 3.35 3.21 2.98 2.45 2.28 100.00

0.67 0.07 0.07 0.06 0.06 0.04 0.04 0.04 0.03 0.03 0.03 1.12

0.18 0.02 0.02 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.30

_________________________________________________________________________________________________________

Budapest Debrecen Miskolc Szeged Pécs Györ Nyiregyha Szekesfehérvar Kecskemét Szombathely Szolnok Total

_________________________________________________________________________________________________________




Europe

5.20

118

ICELAND

Information Technology (IT) Services and Outsourcing Services (US$ Million): Iceland 2004 - 2014 Year

Iceland

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

86.53 91.48 96.71 102.18 107.67 113.48 119.61 126.08 132.90 140.09 147.67

0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Iceland: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

957 1,638 1,660 1,661 1,803 1,849 1,850 1,914 1,915 1,970

66.42 10.38 9.69 9.69 4.84 3.46 3.46 2.08 2.08 1.38 113.48

58.54 9.15 8.54 8.54 4.27 3.05 3.05 1.83 1.83 1.22 100.00

0.04 0.01 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.07

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Reykjavik Kopavogur Akureyri Hafnarfjordhur Keflavik Vestmannaeyjar Akranes Husavik Isafjorour Neskaupstaour Total

_________________________________________________________________________________________________________




Europe

5.21

119

IRELAND

Information Technology (IT) Services and Outsourcing Services (US$ Million): Ireland 2004 - 2014 Year

Ireland

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,266.78 1,364.46 1,469.67 1,582.13 1,697.84 1,819.62 1,949.88 2,089.46 2,239.04 2,399.32 2,571.08

1.05% 1.06% 1.07% 1.08% 1.09% 1.10% 1.10% 1.11% 1.12% 1.13% 1.14%

0.30% 0.30% 0.29% 0.29% 0.29% 0.29% 0.29% 0.29% 0.29% 0.28% 0.28%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Ireland: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

108 404 725 942 1,015

1,330.06 251.28 111.20 67.87 59.21 1819.62

73.10 13.81 6.11 3.73 3.25 100.00

0.80 0.15 0.07 0.04 0.04 1.10

0.21 0.04 0.02 0.01 0.01 0.29

_________________________________________________________________________________________________________

Dublin Cork Limerick Galway Waterford Total

_________________________________________________________________________________________________________


5.22

ITALY

Information Technology (IT) Services and Outsourcing Services (US$ Million): Italy 2004 - 2014 Year

Italy

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

13,071.81 13,826.54 14,624.84 15,461.21 16,299.28 17,187.05 18,125.21 19,114.59 20,157.97 21,258.30 22,418.70

10.82% 10.72% 10.63% 10.53% 10.44% 10.35% 10.27% 10.19% 10.10% 10.02% 9.93%

3.06% 2.99% 2.92% 2.86% 2.80% 2.74% 2.68% 2.63% 2.57% 2.52% 2.47%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________



Europe

120

Italy: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

19 50 68 86 123 125 191 193 206 210 224 256 264 280 290

4,356.30 2,287.17 1,857.27 1,585.09 1,127.35 1,116.52 660.33 651.05 575.27 555.17 507.23 419.08 400.53 378.88 366.50 343.31 17187.05

25.35 13.31 10.81 9.22 6.56 6.50 3.84 3.79 3.35 3.23 2.95 2.44 2.33 2.20 2.13 2.00 100.00

2.62 1.38 1.12 0.95 0.68 0.67 0.40 0.39 0.35 0.33 0.31 0.25 0.24 0.23 0.22 0.21 10.35

0.69 0.36 0.30 0.25 0.18 0.18 0.11 0.10 0.09 0.09 0.08 0.07 0.06 0.06 0.06 0.05 2.74

_________________________________________________________________________________________________________

Rome Milan Naples Turin Palermo Genoa Bologna Florence Catania Bari Venice Messina Verona Taranto Trieste Others Total

_________________________________________________________________________________________________________


5.23

KAZAKHSTAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Kazakhstan 2004 - 2014 Year

Kazakhstan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,013.84 1,112.38 1,220.50 1,338.38 1,462.41 1,592.65 1,733.73 1,887.32 2,054.51 2,236.51 2,434.63

0.84% 0.86% 0.89% 0.91% 0.94% 0.96% 0.98% 1.01% 1.03% 1.05% 1.08%

0.24% 0.24% 0.24% 0.25% 0.25% 0.25% 0.26% 0.26% 0.26% 0.27% 0.27%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Europe

121

Kazakhstan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

325 527 728 800 804 810 835 880 924 945 987 1,013 1,042 1,130 1,147

315.45 171.71 109.91 93.41 92.57 90.61 85.85 77.47 70.75 67.40 62.64 59.29 55.93 44.47 42.79 152.41 1592.65

19.81 10.78 6.90 5.86 5.81 5.69 5.39 4.86 4.44 4.23 3.93 3.72 3.51 2.79 2.69 9.57 100.00

0.19 0.10 0.07 0.06 0.06 0.05 0.05 0.05 0.04 0.04 0.04 0.04 0.03 0.03 0.03 0.09 0.96

0.05 0.03 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.02 0.25

_________________________________________________________________________________________________________

Almaty Karaganda Chimkent Semipalatinsk Pavlodar Ust-Kamenogorsk Dzhambul Tselinograd Aktyubinsk Petropavlovsk Kustanay Temirtau Uralsk Shevchenko Kzyl-Orda Others Total

_________________________________________________________________________________________________________


5.24

LATVIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Latvia 2004 - 2014 Year

Latvia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

242.71 268.66 297.38 328.99 362.57 397.82 436.25 478.38 524.59 575.26 630.82

0.20% 0.21% 0.22% 0.22% 0.23% 0.24% 0.25% 0.25% 0.26% 0.27% 0.28%

0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.07% 0.07% 0.07% 0.07%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Europe

122

Latvia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

390 1,218 1,272 1,442 1,472 1,552 1,587

261.70 36.53 32.82 21.40 18.84 14.27 12.27 397.82

65.78 9.18 8.25 5.38 4.73 3.59 3.08 100.00

0.16 0.02 0.02 0.01 0.01 0.01 0.01 0.24

0.04 0.01 0.01 0.00 0.00 0.00 0.00 0.06

_________________________________________________________________________________________________________

Riga Daugavpils Liepaja Jelgava Jurmala Ventspils Rezekne Total

_________________________________________________________________________________________________________


5.25

LIECHTENSTEIN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Liechtenstein 2004 - 2014 Year

Liechtenstein

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

10.66 11.85 13.16 14.62 16.17 17.80 19.58 21.55 23.70 26.07 28.68

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Liechtenstein: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,844 1,845 1,874 1,907 1,908 1,909 1,965

3.56 3.56 2.85 2.14 2.14 2.14 1.42 17.80

20.00 20.00 16.00 12.00 12.00 12.00 8.00 100.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.01

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Vaduz Schaan Balzers Triesen Mauren Eschen Triesenberg Total

_________________________________________________________________________________________________________




Europe

5.26

123

LITHUANIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Lithuania 2004 - 2014 Year

Lithuania

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

379.83 415.15 453.76 495.68 539.60 585.72 635.56 689.64 748.32 811.99 881.08

0.31% 0.32% 0.33% 0.34% 0.35% 0.35% 0.36% 0.37% 0.37% 0.38% 0.39%

0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.10% 0.10% 0.10%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Lithuania: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

417 558 879 1,043 1,085

242.34 161.44 77.55 55.55 48.84 585.72

41.37 27.56 13.24 9.48 8.34 100.00

0.15 0.10 0.05 0.03 0.03 0.35

0.04 0.03 0.01 0.01 0.01 0.09

_________________________________________________________________________________________________________

Vilnius Kaunas Klaipeda Siauliai Panevezys Total

_________________________________________________________________________________________________________


5.27

LUXEMBOURG

Information Technology (IT) Services and Outsourcing Services (US$ Million): Luxembourg 2004 - 2014 Year

Luxembourg

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

263.76 283.64 305.02 327.83 351.25 375.91 402.25 430.45 460.61 492.90 527.44

0.22% 0.22% 0.22% 0.22% 0.22% 0.23% 0.23% 0.23% 0.23% 0.23% 0.23%

0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________



Europe

124

Luxembourg: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

497 1,024 1,193 1,257 1,316 1,317

186.74 58.21 38.80 33.95 29.10 29.10 375.91

49.68 15.48 10.32 9.03 7.74 7.74 100.00

0.11 0.04 0.02 0.02 0.02 0.02 0.23

0.03 0.01 0.01 0.01 0.00 0.00 0.06

_________________________________________________________________________________________________________

Luxembourg Esch Differdange Dudelange Remich Petange Total

_________________________________________________________________________________________________________


5.28

MALTA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Malta 2004 - 2014 Year

Malta

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

65.73 70.08 74.71 79.62 84.59 89.84 95.42 101.35 107.64 114.32 121.42

0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05%

0.02% 0.02% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Malta: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,358 1,377 1,473 1,595 1,742

26.82 25.48 18.77 12.07 6.70 89.84

29.85 28.36 20.90 13.43 7.46 100.00

0.02 0.02 0.01 0.01 0.00 0.05

0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Birkirkara Qormi Sliema Valletta Victoria Total

_________________________________________________________________________________________________________




Europe

5.29

125

MOLDOVA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Moldova 2004 - 2014 Year

Moldova

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

66.55 71.95 77.79 84.06 90.54 97.36 104.67 112.53 120.98 130.06 139.83

0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Moldova: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,035 1,522 1,565 1,613

56.99 15.60 13.63 11.14 97.36

58.54 16.02 14.00 11.44 100.00

0.03 0.01 0.01 0.01 0.06

0.01 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Chisinau Tiraspol Beltsy Bendery Total

_________________________________________________________________________________________________________


5.30

MONACO

Information Technology (IT) Services and Outsourcing Services (US$ Million): Monaco 2004 - 2014 Year

Monaco

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

7.24 7.62 8.02 8.43 8.84 9.28 9.74 10.22 10.73 11.26 11.82

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Europe

126

Monaco: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,706 1,984

8.04 1.24 9.28

86.67 13.33 100.00

0.00 0.00 0.01

0.00 0.00 0.00

_________________________________________________________________________________________________________

Monte Carlo Monaco Total

_________________________________________________________________________________________________________


5.31

NORWAY

Information Technology (IT) Services and Outsourcing Services (US$ Million): Norway 2004 - 2014 Year

Norway

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,753.99 1,885.17 2,026.16 2,176.53 2,330.80 2,493.24 2,666.73 2,852.30 3,050.77 3,263.06 3,490.13

1.45% 1.46% 1.47% 1.48% 1.49% 1.50% 1.51% 1.52% 1.53% 1.54% 1.55%

0.41% 0.41% 0.41% 0.40% 0.40% 0.40% 0.39% 0.39% 0.39% 0.39% 0.38%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Norway: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

138 238 349 454 638 716 740 873 886

1,000.81 463.09 300.68 212.89 138.27 114.13 107.54 79.01 76.82 2493.24

40.14 18.57 12.06 8.54 5.55 4.58 4.31 3.17 3.08 100.00

0.60 0.28 0.18 0.13 0.08 0.07 0.06 0.05 0.05 1.50

0.16 0.07 0.05 0.03 0.02 0.02 0.02 0.01 0.01 0.40

_________________________________________________________________________________________________________

Oslo Bergen Trondheim Stavanger Kristiansand Drammen Tromso Alesund Bodo Total

_________________________________________________________________________________________________________




Europe

5.32

127

POLAND

Information Technology (IT) Services and Outsourcing Services (US$ Million): Poland 2004 - 2014 Year

Poland

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

4,112.50 4,458.41 4,833.41 5,237.10 5,655.85 6,096.08 6,569.05 7,078.71 7,627.91 8,219.73 8,857.46

3.40% 3.46% 3.51% 3.57% 3.62% 3.67% 3.72% 3.77% 3.82% 3.87% 3.92%

0.96% 0.96% 0.97% 0.97% 0.97% 0.97% 0.97% 0.97% 0.97% 0.97% 0.97%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Poland: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

89 172 185 204 216 253 294 308 311 342 422

1,523.34 770.33 679.17 583.44 534.22 427.56 361.01 340.04 336.39 303.57 237.02 6096.08

24.99 12.64 11.14 9.57 8.76 7.01 5.92 5.58 5.52 4.98 3.89 100.00

0.92 0.46 0.41 0.35 0.32 0.26 0.22 0.20 0.20 0.18 0.14 3.67

0.24 0.12 0.11 0.09 0.09 0.07 0.06 0.05 0.05 0.05 0.04 0.97

_________________________________________________________________________________________________________

Warsaw Lodz Krakow Wroclaw Poznan Gdansk Szczecin Bydgoszcz Katowice Lublin Sosnowiec Total

_________________________________________________________________________________________________________




Europe

5.33

128

PORTUGAL

Information Technology (IT) Services and Outsourcing Services (US$ Million): Portugal 2004 - 2014 Year

Portugal

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,684.81 1,782.09 1,884.98 1,992.78 2,100.80 2,215.22 2,336.14 2,463.66 2,598.14 2,739.96 2,889.52

1.39% 1.38% 1.37% 1.36% 1.35% 1.33% 1.32% 1.31% 1.30% 1.29% 1.28%

0.39% 0.39% 0.38% 0.37% 0.36% 0.35% 0.35% 0.34% 0.33% 0.32% 0.32%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Portugal: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

130 241 675 763 778 853 862 951 1,030 1,038

1,088.59 455.11 125.91 102.30 98.37 82.63 81.32 66.89 57.71 56.40 2215.22

49.14 20.54 5.68 4.62 4.44 3.73 3.67 3.02 2.61 2.55 100.00

0.66 0.27 0.08 0.06 0.06 0.05 0.05 0.04 0.03 0.03 1.33

0.17 0.07 0.02 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.35

_________________________________________________________________________________________________________

Lisbon Oporto Amadora Setubal Coimbra Braga Vila Nova de Gaia Barreiro Funchal Almada Total

_________________________________________________________________________________________________________




Europe

5.34

129

ROMANIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Romania 2004 - 2014 Year

Romania

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,645.43 1,778.05 1,921.36 2,075.09 2,233.91 2,400.96 2,580.04 2,772.47 2,979.26 3,201.47 3,440.25

1.36% 1.38% 1.40% 1.41% 1.43% 1.45% 1.46% 1.48% 1.49% 1.51% 1.52%

0.38% 0.38% 0.38% 0.38% 0.38% 0.38% 0.38% 0.38% 0.38% 0.38% 0.38%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Romania: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

139 526 557 566 587 599 619 637 706 709 748

979.48 172.76 161.44 159.97 154.06 152.58 145.20 138.31 116.16 115.67 105.33 2400.96

40.80 7.20 6.72 6.66 6.42 6.36 6.05 5.76 4.84 4.82 4.39 100.00

0.59 0.10 0.10 0.10 0.09 0.09 0.09 0.08 0.07 0.07 0.06 1.45

0.16 0.03 0.03 0.03 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.38

_________________________________________________________________________________________________________

Bucharest Brasov Constanta Timisoara Iasi Cluj-Napoca Galati Craiova Braila Ploiesti Oradea Total

_________________________________________________________________________________________________________




Europe

5.35

130

RUSSIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Russia 2004 - 2014 Year

Russia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

6,601.85 7,219.75 7,895.49 8,629.69 9,399.25 10,207.54 11,081.16 12,029.55 13,059.10 14,176.78 15,390.10

5.46% 5.60% 5.74% 5.88% 6.02% 6.15% 6.28% 6.41% 6.54% 6.68% 6.82%

1.54% 1.56% 1.58% 1.60% 1.61% 1.63% 1.64% 1.65% 1.67% 1.68% 1.69%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Russia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

35 75 226 227 233 250 268 271 282 299 306 332 335 441 453

3,078.33 1,723.34 493.66 492.97 469.28 431.52 394.10 392.39 375.57 350.16 342.95 313.09 310.68 222.46 214.90 602.14 10207.54

30.16 16.88 4.84 4.83 4.60 4.23 3.86 3.84 3.68 3.43 3.36 3.07 3.04 2.18 2.11 5.90 100.00

1.85 1.04 0.30 0.30 0.28 0.26 0.24 0.24 0.23 0.21 0.21 0.19 0.19 0.13 0.13 0.36 6.15

0.49 0.27 0.08 0.08 0.07 0.07 0.06 0.06 0.06 0.06 0.05 0.05 0.05 0.04 0.03 0.10 1.63

_________________________________________________________________________________________________________

Moscow Saint Petersburg Nizhni Novgorod Novosibirsk Yekaterinburg Kuybyshev Omsk Chelyabinsk Kazan Rostov-on-Don Volgograd Krasnoyark Saratov Vladivostok Irkutsk Others Total

_________________________________________________________________________________________________________




Europe

5.36

131

SAN MARINO

Information Technology (IT) Services and Outsourcing Services (US$ Million): San Marino 2004 - 2014 Year

San Marino

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

5.83 6.26 6.71 7.20 7.70 8.22 8.78 9.38 10.02 10.70 11.43

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


San Marino: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,787 1,867

5.23 2.99 8.22

63.64 36.36 100.00

0.00 0.00 0.00

0.00 0.00 0.00

_________________________________________________________________________________________________________

Serravalle San Marino Total

_________________________________________________________________________________________________________


5.37

SLOVAKIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Slovakia 2004 - 2014 Year

Slovakia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

674.01 739.92 812.28 891.23 974.33 1,061.61 1,156.18 1,259.18 1,371.35 1,493.52 1,626.57

0.56% 0.57% 0.59% 0.61% 0.62% 0.64% 0.66% 0.67% 0.69% 0.70% 0.72%

0.16% 0.16% 0.16% 0.16% 0.17% 0.17% 0.17% 0.17% 0.18% 0.18% 0.18%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Europe

132

Slovakia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

181 287

692.70 368.90 1061.61

65.25 34.75 100.00

0.42 0.22 0.64

0.11 0.06 0.17

_________________________________________________________________________________________________________

Bratislava Kosice Total

_________________________________________________________________________________________________________


5.38

SLOVENIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Slovenia 2004 - 2014 Year

Slovenia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

366.22 395.53 427.17 461.10 496.13 532.98 572.47 614.88 660.43 709.36 761.91

0.30% 0.31% 0.31% 0.31% 0.32% 0.32% 0.32% 0.33% 0.33% 0.33% 0.34%

0.09% 0.09% 0.09% 0.09% 0.09% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Slovenia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

400 580 1,241 1,332 1,346 1,502 1,503

254.00 154.90 34.98 28.31 27.48 16.66 16.66 532.98

47.66 29.06 6.56 5.31 5.16 3.13 3.13 100.00

0.15 0.09 0.02 0.02 0.02 0.01 0.01 0.32

0.04 0.02 0.01 0.00 0.00 0.00 0.00 0.08

_________________________________________________________________________________________________________

Ljubljana Maribor Koper Kranj Celje Jesenice Trbovlje Total

_________________________________________________________________________________________________________




Europe

5.39

133

SPAIN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Spain 2004 - 2014 Year

Spain

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

9,501.24 10,151.83 10,846.96 11,583.55 12,333.12 13,123.71 13,964.75 14,859.69 15,811.99 16,825.31 17,903.57

7.86% 7.87% 7.88% 7.89% 7.90% 7.91% 7.91% 7.92% 7.92% 7.93% 7.93%

2.22% 2.20% 2.17% 2.14% 2.12% 2.09% 2.07% 2.04% 2.02% 1.99% 1.97%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Spain: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

21 59 151 168 179 183 236 249 262 283 284 293 310 326 331

3,778.00 2,076.01 891.81 798.00 700.53 689.57 465.40 436.16 400.83 374.02 371.59 363.06 338.69 314.33 313.11 812.62 13123.71

28.79 15.82 6.80 6.08 5.34 5.25 3.55 3.32 3.05 2.85 2.83 2.77 2.58 2.40 2.39 6.19 100.00

2.28 1.25 0.54 0.48 0.42 0.42 0.28 0.26 0.24 0.23 0.22 0.22 0.20 0.19 0.19 0.49 7.91

0.60 0.33 0.14 0.13 0.11 0.11 0.07 0.07 0.06 0.06 0.06 0.06 0.05 0.05 0.05 0.13 2.09

_________________________________________________________________________________________________________

Madrid Barcelona Valencia Sevilla Zaragoza Malaga Bilbao Las Palmas Valladolid Palma Murcia Cordoba Hospitalet Alicante Granada Others Total

_________________________________________________________________________________________________________




Europe

5.40

134

SWEDEN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Sweden 2004 - 2014 Year

Sweden

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2,343.51 2,498.64 2,664.04 2,838.89 3,016.27 3,203.50 3,402.39 3,613.63 3,837.99 4,076.27 4,329.35

1.94% 1.94% 1.94% 1.93% 1.93% 1.93% 1.93% 1.93% 1.92% 1.92% 1.92%

0.55% 0.54% 0.53% 0.52% 0.52% 0.51% 0.50% 0.50% 0.49% 0.48% 0.48%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Sweden: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

166 218 367 474 617 622 623 624 651 663 682 720 737 742 813

813.95 524.39 282.27 197.10 146.00 144.78 144.78 144.78 133.83 130.18 122.88 113.15 108.28 107.07 90.03 3203.50

25.41 16.37 8.81 6.15 4.56 4.52 4.52 4.52 4.18 4.06 3.84 3.53 3.38 3.34 2.81 100.00

0.49 0.32 0.17 0.12 0.09 0.09 0.09 0.09 0.08 0.08 0.07 0.07 0.07 0.06 0.05 1.93

0.13 0.08 0.04 0.03 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.01 0.51

_________________________________________________________________________________________________________

Stockholm Göteborg Malmö Uppsala Örebro Norrköping Västeras Linköping Jönköping Helsingborg Boras Sundsvall Umea Gävle Skelleftea Total

_________________________________________________________________________________________________________




Europe

5.41

135

SWITZERLAND

Information Technology (IT) Services and Outsourcing Services (US$ Million): Switzerland 2004 - 2014 Year

Switzerland

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2,153.14 2,285.92 2,426.88 2,575.20 2,724.70 2,882.77 3,050.22 3,227.39 3,414.85 3,613.21 3,823.08

1.78% 1.77% 1.76% 1.75% 1.75% 1.74% 1.73% 1.72% 1.71% 1.70% 1.69%

0.50% 0.49% 0.49% 0.48% 0.47% 0.46% 0.45% 0.44% 0.44% 0.43% 0.42%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Switzerland: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

170 275 292 339 368 493 555 652 719 858 867

781.35 387.34 365.08 307.20 280.49 189.22 162.50 133.56 113.53 82.36 80.14 2882.77

27.10 13.44 12.66 10.66 9.73 6.56 5.64 4.63 3.94 2.86 2.78 100.00

0.47 0.23 0.22 0.19 0.17 0.11 0.10 0.08 0.07 0.05 0.05 1.74

0.12 0.06 0.06 0.05 0.04 0.03 0.03 0.02 0.02 0.01 0.01 0.46

_________________________________________________________________________________________________________

Zürich Basel Geneva Bern Lausanne Winterthur Saint Gallen Luzern Biel Thun Koniz Total

_________________________________________________________________________________________________________




Europe

5.42

136

THE NETHERLANDS

Information Technology (IT) Services and Outsourcing Services (US$ Million): The Netherlands 2004 - 2014 Year

The Netherlands

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

4,485.43 4,784.89 5,104.35 5,442.27 5,785.34 6,147.39 6,532.12 6,940.94 7,375.34 7,836.93 8,327.41

3.71% 3.71% 3.71% 3.71% 3.71% 3.70% 3.70% 3.70% 3.70% 3.69% 3.69%

1.05% 1.03% 1.02% 1.01% 0.99% 0.98% 0.97% 0.95% 0.94% 0.93% 0.92%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


The Netherlands: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

95 134 148 195 240 257 291 374 477 598 608 874

1,450.42 1,049.86 917.65 637.56 461.27 415.24 365.30 273.24 196.85 152.78 148.86 78.35 6147.39

23.59 17.08 14.93 10.37 7.50 6.75 5.94 4.44 3.20 2.49 2.42 1.27 100.00

0.87 0.63 0.55 0.38 0.28 0.25 0.22 0.16 0.12 0.09 0.09 0.05 3.70

0.23 0.17 0.15 0.10 0.07 0.07 0.06 0.04 0.03 0.02 0.02 0.01 0.98

_________________________________________________________________________________________________________

Rotterdam Amsterdam - Haarlem Eindhoven - Tilberg Gelderland Utrecht Limburg Overijssel Groningen Friesland Zeeland Drenthe Flevoland Total

_________________________________________________________________________________________________________




Europe

5.43

137

THE UNITED KINGDOM

Information Technology (IT) Services and Outsourcing Services (US$ Million): The United Kingdom 2004 - 2014 Year

The United Kingdom

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

15,266.04 16,233.31 17,261.87 18,345.97 19,441.42 20,598.88 21,826.27 23,126.81 24,504.83 25,964.96 27,512.10

12.63% 12.59% 12.54% 12.50% 12.45% 12.41% 12.37% 12.32% 12.28% 12.23% 12.19%

3.57% 3.51% 3.45% 3.39% 3.34% 3.28% 3.23% 3.18% 3.13% 3.08% 3.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


The United Kingdom: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

7 65 66 79 80 133 140 154 157 165 173 180

7,216.04 2,005.27 1,991.94 1,666.19 1,666.19 1,073.93 958.58 875.75 869.13 813.96 769.14 692.75 20598.88

35.03 9.73 9.67 8.09 8.09 5.21 4.65 4.25 4.22 3.95 3.73 3.36 100.00

4.35 1.21 1.20 1.00 1.00 0.65 0.58 0.53 0.52 0.49 0.46 0.42 12.41

1.15 0.32 0.32 0.27 0.27 0.17 0.15 0.14 0.14 0.13 0.12 0.11 3.28

_________________________________________________________________________________________________________

London Birmingham Manchester Bradford Leeds Liverpool Sheffield Bristol Coventry Nottingham Leicester Hull Total

_________________________________________________________________________________________________________




Europe

5.44

138

UKRAINE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Ukraine 2004 - 2014 Year

Ukraine

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2,097.33 2,278.68 2,475.71 2,688.31 2,909.42 3,141.81 3,391.85 3,661.79 3,953.22 4,267.84 4,607.50

1.74% 1.77% 1.80% 1.83% 1.86% 1.89% 1.92% 1.95% 1.98% 2.01% 2.04%

0.49% 0.49% 0.49% 0.50% 0.50% 0.50% 0.50% 0.50% 0.50% 0.51% 0.51%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Ukraine: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

205 295 386 406 407 473 519 568 708 722 724 787 849 868 870

579.24 360.71 263.98 249.65 248.53 197.93 176.88 159.64 115.76 112.62 111.28 96.28 83.74 79.71 79.49 226.37 3141.81

18.44 11.48 8.40 7.95 7.91 6.30 5.63 5.08 3.68 3.58 3.54 3.06 2.67 2.54 2.53 7.20 100.00

0.35 0.22 0.16 0.15 0.15 0.12 0.11 0.10 0.07 0.07 0.07 0.06 0.05 0.05 0.05 0.14 1.89

0.09 0.06 0.04 0.04 0.04 0.03 0.03 0.03 0.02 0.02 0.02 0.02 0.01 0.01 0.01 0.04 0.50

_________________________________________________________________________________________________________

Kiev Kharkiv Dnipropetrovsk Odessa Donetsk Zaporozhye Lviv Krivoy Rog Mariupol (Zhdanov) Nikolayev Lugansk Makeyevka Vinnitsa Sevastopol Kherson Others Total

_________________________________________________________________________________________________________




139

6

LATIN AMERICA

6.1

EXECUTIVE SUMMARY Market Potential for Information Technology (IT) Services and Outsourcing Services in Latin America (US$ Million): 2009

Country


% of Latin America

17,769.45 12,987.25 5,159.68 3,297.44 3,127.09 2,273.69 2,132.83 941.57 655.51 545.04 383.67 362.80 348.08 286.15 256.68 240.40 174.33 39.22 33.44 22.42 16.38 0.72 51,053.86

34.81% 25.44% 10.11% 6.46% 6.13% 4.45% 4.18% 1.84% 1.28% 1.07% 0.75% 0.71% 0.68% 0.56% 0.50% 0.47% 0.34% 0.08% 0.07% 0.04% 0.03% 0.00% 100.00%

_________________________________________________________________________________________________________

Brazil Mexico Argentina Venezuela Colombia Chile Peru Ecuador Guatemala Costa Rica Bolivia Uruguay El Salvador Panama Paraguay Honduras Nicaragua Guyana Suriname Belize French Guiana The Falkland Islands Total

_________________________________________________________________________________________________________


Market Potential for Information Technology (IT) Services and Outsourcing Services in Latin America (US$ Million): 2009 Argentina Mexico

Venezuela

Other Brazil



Latin America

140

The Market for Information Technology (IT) Services and Outsourcing Services in Latin America: 2004 - 2014 Year

US$ Million

% of Globe

_________________________________________________________________________________________________________

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

35,786.97 38,484.97 41,390.69 44,496.56 47,690.37 51,053.86 54,652.27 58,509.00 62,642.94 67,074.40 71,825.20

8.37 8.32 8.27 8.23 8.18 8.14 8.09 8.05 8.00 7.95 7.90

_________________________________________________________________________________________________________


6.2

ARGENTINA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Argentina 2004 - 2014 Year

Argentina

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

3,301.96 3,618.93 3,966.32 4,344.64 4,742.19 5,159.68 5,611.59 6,103.08 6,637.62 7,218.99 7,851.26

9.23% 9.40% 9.58% 9.76% 9.94% 10.11% 10.27% 10.43% 10.60% 10.76% 10.93%

0.77% 0.78% 0.79% 0.80% 0.81% 0.82% 0.83% 0.84% 0.85% 0.86% 0.86%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Latin America

141

Argentina: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

197 198 199 319 391 436 455 472 476 487 503 609 679 692 700

629.86 629.57 627.13 324.94 261.64 227.08 211.90 198.26 196.87 192.64 185.71 148.31 123.22 121.04 117.99 963.49 5159.68

12.21 12.20 12.15 6.30 5.07 4.40 4.11 3.84 3.82 3.73 3.60 2.87 2.39 2.35 2.29 18.67 100.00

1.23 1.23 1.23 0.64 0.51 0.44 0.42 0.39 0.39 0.38 0.36 0.29 0.24 0.24 0.23 1.89 10.11

0.10 0.10 0.10 0.05 0.04 0.04 0.03 0.03 0.03 0.03 0.03 0.02 0.02 0.02 0.02 0.15 0.82

_________________________________________________________________________________________________________

Buenos Aires Santa Fe Cordoba Mendoza Tucumán Entre Rios Salta Rosario Misiones Chaco Corrientes Santiago del Estero Río Negro Jujuy San Juan Others Total

_________________________________________________________________________________________________________


6.3

BELIZE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Belize 2004 - 2014 Year

Belize

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

16.57 17.63 18.76 19.95 21.15 22.42 23.77 25.20 26.71 28.32 30.02

0.05% 0.05% 0.05% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




Latin America

142

Belize: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,569 1,876 1,877 1,905 1,994

13.45 2.80 2.80 2.24 1.12 22.42

60.00 12.50 12.50 10.00 5.00 100.00

0.03 0.01 0.01 0.00 0.00 0.04

0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Belize City Orange Walk Corozal Dangriga Belmopan Total

_________________________________________________________________________________________________________


6.4

BOLIVIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Bolivia 2004 - 2014 Year

Bolivia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

276.33 295.56 316.14 337.97 360.21 383.67 408.64 435.24 463.57 493.74 525.87

0.77% 0.77% 0.76% 0.76% 0.76% 0.75% 0.75% 0.74% 0.74% 0.74% 0.73%

0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Bolivia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

567 796 1,031 1,309 1,493 1,547 1,653

159.79 94.94 57.60 29.63 17.23 14.51 9.98 383.67

41.65 24.74 15.01 7.72 4.49 3.78 2.60 100.00

0.31 0.19 0.11 0.06 0.03 0.03 0.02 0.75

0.03 0.02 0.01 0.00 0.00 0.00 0.00 0.06

_________________________________________________________________________________________________________

La Paz Santa Cruz Cochabamba Oruro Potosi Sucre Tarija Total

_________________________________________________________________________________________________________




Latin America

6.5

143

BRAZIL

Information Technology (IT) Services and Outsourcing Services (US$ Million): Brazil 2004 - 2014 Year

Brazil

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

12,632.06 13,547.69 14,529.69 15,574.55 16,643.38 17,769.45 18,970.41 20,252.54 21,621.32 23,082.61 24,642.66

35.30% 35.20% 35.10% 35.00% 34.90% 34.81% 34.71% 34.61% 34.52% 34.41% 34.31%

2.95% 2.93% 2.90% 2.88% 2.86% 2.83% 2.81% 2.79% 2.76% 2.74% 2.71%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Brazil: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

47 106 219 225 245 248 317 324 333 337 394 433 456 466 484

2,372.85 1,337.35 524.15 496.84 445.29 438.07 328.93 317.00 312.84 308.63 259.96 230.86 211.85 200.40 194.75 9,789.69 17769.45

13.35 7.53 2.95 2.80 2.51 2.47 1.85 1.78 1.76 1.74 1.46 1.30 1.19 1.13 1.10 55.09 100.00

4.65 2.62 1.03 0.97 0.87 0.86 0.64 0.62 0.61 0.60 0.51 0.45 0.41 0.39 0.38 19.18 34.81

0.38 0.21 0.08 0.08 0.07 0.07 0.05 0.05 0.05 0.05 0.04 0.04 0.03 0.03 0.03 1.56 2.83

_________________________________________________________________________________________________________

Sao Paulo Rio de Janeiro Salvador Belo Horizonte Fortaleza Brasilia Curitiba Recife Belem Pórto Alegre Manaus Goiânia Campinas Guarulhos Sao Gonçalo Others Total

_________________________________________________________________________________________________________




Latin America

6.6

144

CHILE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Chile 2004 - 2014 Year

Chile

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,587.04 1,708.49 1,839.24 1,978.92 2,122.53 2,273.69 2,435.32 2,608.43 2,793.86 2,992.46 3,205.18

4.43% 4.44% 4.44% 4.45% 4.45% 4.45% 4.46% 4.46% 4.46% 4.46% 4.46%

0.37% 0.37% 0.37% 0.37% 0.36% 0.36% 0.36% 0.36% 0.36% 0.35% 0.35%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Chile: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

92 723 758 792 847 857 882 978 1,026 1,033 1,136 1,200

1,458.30 111.97 102.90 95.67 84.07 82.39 77.26 63.37 58.01 57.32 43.96 38.45 2273.69

64.14 4.92 4.53 4.21 3.70 3.62 3.40 2.79 2.55 2.52 1.93 1.69 100.00

2.86 0.22 0.20 0.19 0.16 0.16 0.15 0.12 0.11 0.11 0.09 0.08 4.45

0.23 0.02 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.36

_________________________________________________________________________________________________________

Santiago Concepcion Viña del Mar Valparaiso Talcahuano Temuco Antofagasta Rancagua Talca Arica Puerto Montt Punta Arenas Total

_________________________________________________________________________________________________________




Latin America

6.7

145

COLOMBIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Colombia 2004 - 2014 Year

Colombia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2,109.58 2,287.02 2,479.39 2,686.47 2,901.27 3,127.09 3,369.71 3,631.15 3,912.88 4,216.46 4,543.60

5.89% 5.94% 5.99% 6.04% 6.08% 6.13% 6.17% 6.21% 6.25% 6.29% 6.33%

0.49% 0.49% 0.50% 0.50% 0.50% 0.50% 0.50% 0.50% 0.50% 0.50% 0.50%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Colombia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

100 260 263 554 559 844 872 921 991 1,007 1,111 1,244 1,296 1,321 1,354

1,418.36 409.67 400.70 162.86 161.42 84.89 79.07 71.30 62.10 59.84 45.74 34.87 30.83 28.91 27.13 49.39 3127.09

45.36 13.10 12.81 5.21 5.16 2.71 2.53 2.28 1.99 1.91 1.46 1.12 0.99 0.92 0.87 1.58 100.00

2.78 0.80 0.78 0.32 0.32 0.17 0.15 0.14 0.12 0.12 0.09 0.07 0.06 0.06 0.05 0.10 6.13

0.23 0.07 0.06 0.03 0.03 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.00 0.00 0.00 0.01 0.50

_________________________________________________________________________________________________________

Bogota Cali Medell¡n Barranquilla Cartagena Bucaramanga Cucuta Pereira Manizales Ibague Armenia Santa Marta Neiva Pasto Monteria Others Total

_________________________________________________________________________________________________________




Latin America

6.8

146

COSTA RICA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Costa Rica 2004 - 2014 Year

Costa Rica

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

371.57 401.96 434.82 470.12 506.64 545.04 586.24 630.55 678.21 729.47 784.61

1.04% 1.04% 1.05% 1.06% 1.06% 1.07% 1.07% 1.08% 1.08% 1.09% 1.09%

0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Costa Rica: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

475 753 920 1,002 1,128 1,129 1,413

196.98 103.78 71.31 60.72 44.48 44.48 23.30 545.04

36.14 19.04 13.08 11.14 8.16 8.16 4.27 100.00

0.39 0.20 0.14 0.12 0.09 0.09 0.05 1.07

0.03 0.02 0.01 0.01 0.01 0.01 0.00 0.09

_________________________________________________________________________________________________________

San Jose Alajuela Cartago Puntarenas Limon Heredia Liberia Total

_________________________________________________________________________________________________________




Latin America

6.9

147

ECUADOR

Information Technology (IT) Services and Outsourcing Services (US$ Million): Ecuador 2004 - 2014 Year

Ecuador

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

703.26 746.63 792.67 841.11 889.94 941.57 996.26 1,054.13 1,115.36 1,180.15 1,248.70

1.97% 1.94% 1.92% 1.89% 1.87% 1.84% 1.82% 1.80% 1.78% 1.76% 1.74%

0.16% 0.16% 0.16% 0.16% 0.15% 0.15% 0.15% 0.14% 0.14% 0.14% 0.14%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Ecuador: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

265 361 1,073 1,210 1,216 1,234 1,285 1,299 1,356

400.43 290.84 51.38 37.47 36.77 35.35 31.58 30.64 27.10 941.57

42.53 30.89 5.46 3.98 3.90 3.75 3.35 3.25 2.88 100.00

0.78 0.57 0.10 0.07 0.07 0.07 0.06 0.06 0.05 1.84

0.06 0.05 0.01 0.01 0.01 0.01 0.01 0.00 0.00 0.15

_________________________________________________________________________________________________________

Guayaquil Quito Cuenca Machala Portoviejo Riobamba Ambato Manta Esmeraldas Total

_________________________________________________________________________________________________________




Latin America

6.10

148

EL SALVADOR

Information Technology (IT) Services and Outsourcing Services (US$ Million): El Salvador 2004 - 2014 Year

El Salvador

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

246.16 264.28 283.75 304.48 325.71 348.08 371.96 397.47 424.73 453.86 484.99

0.69% 0.69% 0.69% 0.68% 0.68% 0.68% 0.68% 0.68% 0.68% 0.68% 0.68%

0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.05% 0.05% 0.05% 0.05%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


El Salvador: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

481 1,017 1,214 1,429 1,454 1,571

196.46 58.94 37.16 22.21 20.07 13.24 348.08

56.44 16.93 10.67 6.38 5.77 3.80 100.00

0.38 0.12 0.07 0.04 0.04 0.03 0.68

0.03 0.01 0.01 0.00 0.00 0.00 0.06

_________________________________________________________________________________________________________

San Salvador Santa Ana San Miguel Nueva San Salvador Sonsonate Cojutepeque Total

_________________________________________________________________________________________________________




Latin America

6.11

149

FRENCH GUIANA

Information Technology (IT) Services and Outsourcing Services (US$ Million): French Guiana 2004 - 2014 Year

French Guiana

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

12.11 12.88 13.70 14.57 15.45 16.38 17.36 18.40 19.51 20.68 21.92

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


French Guiana: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,625 1,925 1,945 1,974 2,029

10.92 1.91 1.64 1.36 0.55 16.38

66.67 11.67 10.00 8.33 3.33 100.00

0.02 0.00 0.00 0.00 0.00 0.03

0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Cayenne Kourou Remire Saint Laurent Sinnamary Total

_________________________________________________________________________________________________________


6.12

GUATEMALA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Guatemala 2004 - 2014 Year

Guatemala

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

452.78 488.48 527.00 568.25 610.77 655.51 703.42 754.83 810.00 869.20 932.72

1.27% 1.27% 1.27% 1.28% 1.28% 1.28% 1.29% 1.29% 1.29% 1.30% 1.30%

0.11% 0.11% 0.11% 0.11% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________



Latin America

150

Guatemala: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

231 1,235 1,262 1,432 1,438 1,453 1,460 1,484

485.21 35.35 33.51 22.03 21.57 20.20 19.74 17.90 655.51

74.02 5.39 5.11 3.36 3.29 3.08 3.01 2.73 100.00

0.95 0.07 0.07 0.04 0.04 0.04 0.04 0.04 1.28

0.08 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.10

_________________________________________________________________________________________________________

Guatemala City Escuintla Quezaltenango Puerto Barrios Retalhuleu Coban Chiquimula Mazatenango Total

_________________________________________________________________________________________________________


6.13

GUYANA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Guyana 2004 - 2014 Year

Guyana

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

27.88 29.90 32.07 34.38 36.74 39.22 41.87 44.70 47.72 50.95 54.39

0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Guyana: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,310 1,824 1,869 1,949 2,018

29.49 4.42 2.95 1.62 0.74 39.22

75.19 11.28 7.52 4.14 1.88 100.00

0.06 0.01 0.01 0.00 0.00 0.08

0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Georgetown Linden New Amsterdam Corriverton Mahaicony Total

_________________________________________________________________________________________________________




Latin America

6.14

151

HONDURAS

Information Technology (IT) Services and Outsourcing Services (US$ Million): Honduras 2004 - 2014 Year

Honduras

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

164.32 177.66 192.09 207.57 223.57 240.40 258.46 277.86 298.72 321.15 345.27

0.46% 0.46% 0.46% 0.47% 0.47% 0.47% 0.47% 0.47% 0.48% 0.48% 0.48%

0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Honduras: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

739 914 1,617 1,624 1,639 1,728 1,779 1,805 1,829 1,847 1,854

107.69 72.07 11.09 10.92 10.25 7.06 5.38 4.70 4.37 3.53 3.36 240.40

44.79 29.98 4.61 4.54 4.26 2.94 2.24 1.96 1.82 1.47 1.40 100.00

0.21 0.14 0.02 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.47

0.02 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.04

_________________________________________________________________________________________________________

Tegucigalpa San Pedro Sula La Ceiba Choluteca El Progreso Puerto Cortes Comayagua Tela Siguatepeque Santa Rosa de Copan Danli Total

_________________________________________________________________________________________________________




Latin America

6.15

152

MEXICO

Information Technology (IT) Services and Outsourcing Services (US$ Million): Mexico 2004 - 2014 Year

Mexico

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

9,600.03 10,213.73 10,866.66 11,555.26 12,251.63 12,987.25 13,767.60 14,594.83 15,471.77 16,401.40 17,386.89

26.83% 26.54% 26.25% 25.97% 25.69% 25.44% 25.19% 24.94% 24.70% 24.45% 24.21%

2.25% 2.21% 2.17% 2.14% 2.10% 2.07% 2.04% 2.01% 1.98% 1.94% 1.91%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Mexico: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

24 178 215 217 232 244 246 251 344 345 351 375 378 401 403

3,690.55 710.48 536.76 531.84 473.37 453.35 440.15 431.36 302.89 302.79 298.99 273.05 272.09 253.46 251.47 3,764.66 12987.25

28.42 5.47 4.13 4.10 3.64 3.49 3.39 3.32 2.33 2.33 2.30 2.10 2.10 1.95 1.94 28.99 100.00

7.23 1.39 1.05 1.04 0.93 0.89 0.86 0.84 0.59 0.59 0.59 0.53 0.53 0.50 0.49 7.37 25.44

0.59 0.11 0.09 0.08 0.08 0.07 0.07 0.07 0.05 0.05 0.05 0.04 0.04 0.04 0.04 0.60 2.07

_________________________________________________________________________________________________________

Mexico City Guadalajara Nezahualcoyotl Puebla Monterrey Leon Ciudad Juarez Tijuana Culiacan Mexicali Acapulco Chihuahua S. Luis Potosi Aguascalientes Morelia Others Total

_________________________________________________________________________________________________________




Latin America

6.16

153

NICARAGUA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Nicaragua 2004 - 2014 Year

Nicaragua

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

129.20 137.38 146.09 155.26 164.53 174.33 184.72 195.72 207.38 219.74 232.83

0.36% 0.36% 0.35% 0.35% 0.35% 0.34% 0.34% 0.33% 0.33% 0.33% 0.32%

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Nicaragua: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

855 1,186 1,589 1,629 1,677 1,698 1,818 1,836 1,838

82.45 39.29 12.21 10.76 9.07 8.22 4.47 4.11 3.75 174.33

47.30 22.54 7.00 6.17 5.20 4.72 2.57 2.36 2.15 100.00

0.16 0.08 0.02 0.02 0.02 0.02 0.01 0.01 0.01 0.34

0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.03

_________________________________________________________________________________________________________

Managua Rosita Leon Granada Masaya Chinandega Matagalpa San Carlos Esteli Total

_________________________________________________________________________________________________________




Latin America

6.17

154

PANAMA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Panama 2004 - 2014 Year

Panama

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

186.55 203.67 222.37 242.65 263.87 286.15 310.22 336.30 364.58 395.23 428.47

0.52% 0.53% 0.54% 0.55% 0.55% 0.56% 0.57% 0.57% 0.58% 0.59% 0.60%

0.04% 0.04% 0.04% 0.04% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.05%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Panama: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

512 1,306 1,434 1,459 1,578 1,580 1,825 1,835

179.99 30.18 21.87 19.86 12.89 12.76 4.42 4.18 286.15

62.90 10.55 7.64 6.94 4.51 4.46 1.54 1.46 100.00

0.35 0.06 0.04 0.04 0.03 0.03 0.01 0.01 0.56

0.03 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.05

_________________________________________________________________________________________________________

Panama Colon David La Chorrera Penonome Santiago Bocas del Toro Tocumen Total

_________________________________________________________________________________________________________




Latin America

6.18

155

PARAGUAY

Information Technology (IT) Services and Outsourcing Services (US$ Million): Paraguay 2004 - 2014 Year

Paraguay

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

182.47 195.70 209.88 224.98 240.41 256.68 274.03 292.55 312.32 333.43 355.96

0.51% 0.51% 0.51% 0.51% 0.50% 0.50% 0.50% 0.50% 0.50% 0.50% 0.50%

0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Paraguay: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

592 1,416 1,500 1,501 1,533 1,747 1,775 1,776 1,810 1,811 1,833

153.63 23.18 16.86 16.86 15.17 6.53 5.48 5.48 4.64 4.64 4.21 256.68

59.85 9.03 6.57 6.57 5.91 2.55 2.13 2.13 1.81 1.81 1.64 100.00

0.30 0.05 0.03 0.03 0.03 0.01 0.01 0.01 0.01 0.01 0.01 0.50

0.02 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.04

_________________________________________________________________________________________________________

Asuncion Puerto Stroessner San Lorenzo Pedro Juan Caballero Fernando de la Mora Encarnacion Concepción Pilar Villarrica Coronel Oviedo Caaguazu Total

_________________________________________________________________________________________________________




Latin America

6.19

156

PERU

Information Technology (IT) Services and Outsourcing Services (US$ Million): Peru 2004 - 2014 Year

Peru

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,401.46 1,527.62 1,665.13 1,814.03 1,969.50 2,132.83 2,308.97 2,499.66 2,706.10 2,929.58 3,171.53

3.92% 3.97% 4.02% 4.08% 4.13% 4.18% 4.22% 4.27% 4.32% 4.37% 4.42%

0.33% 0.33% 0.33% 0.34% 0.34% 0.34% 0.34% 0.34% 0.35% 0.35% 0.35%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Peru: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

116 591 618 670 762 883 909 958 973 1,069 1,203 1,217

1,196.60 153.83 145.51 127.59 102.64 77.17 72.50 66.26 64.44 51.71 37.94 36.64 2132.83

56.10 7.21 6.82 5.98 4.81 3.62 3.40 3.11 3.02 2.42 1.78 1.72 100.00

2.34 0.30 0.29 0.25 0.20 0.15 0.14 0.13 0.13 0.10 0.07 0.07 4.18

0.19 0.02 0.02 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.34

_________________________________________________________________________________________________________

Lima Arequipa Callao Trujillo Chiclayo Piura Chimbote Cuzco Iquitos Huancayo Sullana Pucallpa Total

_________________________________________________________________________________________________________




Latin America

6.20

157

SURINAME

Information Technology (IT) Services and Outsourcing Services (US$ Million): Suriname 2004 - 2014 Year

Suriname

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

23.40 25.18 27.09 29.13 31.23 33.44 35.80 38.33 41.03 43.93 47.03

0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Suriname: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,314 1,904 1,993 2,027 2,058

29.22 2.25 1.12 0.56 0.28 33.44

87.39 6.72 3.36 1.68 0.84 100.00

0.06 0.00 0.00 0.00 0.00 0.07

0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Paramaribo Nieuw Nickerie Marienburg Moengo Totness Total

_________________________________________________________________________________________________________


6.21

THE FALKLAND ISLANDS

Information Technology (IT) Services and Outsourcing Services (US$ Million): The Falkland Islands 2004 - 2014 Year

The Falkland Islands

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

0.52 0.56 0.60 0.64 0.68 0.72 0.77 0.82 0.87 0.93 0.99

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________



Latin America

158

The Falkland Islands: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

2,019

0.72 0.72

100.00 100.00

0.00 0.00

0.00 0.00

_________________________________________________________________________________________________________

Stanley Total

_________________________________________________________________________________________________________


6.22

URUGUAY

Information Technology (IT) Services and Outsourcing Services (US$ Million): Uruguay 2004 - 2014 Year

Uruguay

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

240.29 261.49 284.56 309.50 335.49 362.80 392.22 424.03 458.41 495.58 535.76

0.67% 0.68% 0.69% 0.70% 0.70% 0.71% 0.72% 0.72% 0.73% 0.74% 0.75%

0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06% 0.06%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Uruguay: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

380 1,487 1,511 1,573 1,593 1,674 1,685 1,707 1,715

270.32 17.54 16.24 13.21 12.13 9.10 8.66 8.01 7.58 362.80

74.51 4.84 4.48 3.64 3.34 2.51 2.39 2.21 2.09 100.00

0.53 0.03 0.03 0.03 0.02 0.02 0.02 0.02 0.01 0.71

0.04 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.06

_________________________________________________________________________________________________________

Montevideo Salto Paysandu Las Piedras Rivera Melo Tacuarembo Mercedes Minas Total

_________________________________________________________________________________________________________




Latin America

6.23

159

VENEZUELA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Venezuela 2004 - 2014 Year

Venezuela

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2,121.41 2,322.51 2,542.66 2,782.14 3,033.48 3,297.44 3,582.95 3,893.18 4,230.27 4,596.56 4,994.55

5.93% 6.03% 6.14% 6.25% 6.36% 6.46% 6.56% 6.65% 6.75% 6.85% 6.95%

0.50% 0.50% 0.51% 0.51% 0.52% 0.53% 0.53% 0.54% 0.54% 0.55% 0.55%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Venezuela: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

152 312 352 438 499 660 668 827 852 938 944 964 969 975 1,010

880.52 334.60 297.11 224.16 186.42 130.82 128.31 87.30 82.77 68.43 67.42 65.66 65.16 64.15 59.62 554.98 3297.44

26.70 10.15 9.01 6.80 5.65 3.97 3.89 2.65 2.51 2.08 2.04 1.99 1.98 1.95 1.81 16.83 100.00

1.72 0.66 0.58 0.44 0.37 0.26 0.25 0.17 0.16 0.13 0.13 0.13 0.13 0.13 0.12 1.09 6.46

0.14 0.05 0.05 0.04 0.03 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.09 0.53

_________________________________________________________________________________________________________

Caracas Maracaibo Valencia Maracay Barquisimeto Petare Ciudad Guayana San Cristobal La Guaira Baruta Ciudad Bolivar Maturin Merida Cumana Barcelona Others Total

_________________________________________________________________________________________________________




160

7

NORTH AMERICA & THE CARIBBEAN

7.1

EXECUTIVE SUMMARY Market Potential for Information Technology (IT) Services and Outsourcing Services in North America & the Caribbean (US$ Million): 2009

Country


% of North America & the Caribbean

136,885.11 12,211.39 836.26 728.15 500.01 222.74 152.22 128.37 66.41 64.59 53.34 43.53 37.09 26.62 21.61 18.43 15.06 11.46 11.43 10.51 9.33 8.72 8.11 7.07 4.66 3.91 152,086.12

90.01% 8.03% 0.55% 0.48% 0.33% 0.15% 0.10% 0.08% 0.04% 0.04% 0.04% 0.03% 0.02% 0.02% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.00% 0.00% 0.00% 100.00%

_________________________________________________________________________________________________________

The United States Canada Dominican Republic Puerto Rico Cuba Trinidad and Tobago Haiti Jamaica The Bahamas Martinique Barbados Bermuda Guadeloupe The Netherlands Antilles Aruba The Cayman Islands The U.S. Virgin Islands Antigua and Barbuda St. Lucia Greenland Grenada St. Vincent and the Grenadines The British Virgin Islands St. Kitts and Nevis Dominica Other Total

_________________________________________________________________________________________________________




North America & the Caribbean

161

Market Potential for Information Technology (IT) Services and Outsourcing Services in North America & the Caribbean (US$ Million): 2009

Canada Dom inican Republic Puerto Rico The United States

Other

The Market for Information Technology (IT) Services and Outsourcing Services in North America & the Caribbean: 2004 - 2014 Year

US$ Million

% of Globe

_________________________________________________________________________________________________________

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

98,020.45 107,332.47 117,542.78 128,603.25 139,907.05 152,086.12 165,338.84 179,759.96 195,453.28 212,531.86 231,118.86

22.92 23.21 23.50 23.77 24.00 24.24 24.48 24.72 24.96 25.20 25.44

_________________________________________________________________________________________________________





7.2

162

ANTIGUA AND BARBUDA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Antigua and Barbuda 2004 - 2014 Year

Antigua and Barbuda

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

8.29 8.86 9.47 10.11 10.77 11.46 12.19 12.97 13.80 14.69 15.63

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Antigua and Barbuda: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,612 2,057

11.15 0.31 11.46

97.30 2.70 100.00

0.01 0.00 0.01

0.00 0.00 0.00

_________________________________________________________________________________________________________

Saint John's Codrington Total

_________________________________________________________________________________________________________


7.3

ARUBA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Aruba 2004 - 2014 Year

Aruba

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

16.23 17.21 18.25 19.34 20.45 21.61 22.85 24.15 25.53 26.99 28.53

0.02% 0.02% 0.02% 0.02% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________





163

Aruba: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,602 1,655

11.68 9.93 21.61

54.05 45.95 100.00

0.01 0.01 0.01

0.00 0.00 0.00

_________________________________________________________________________________________________________

Oranjestad Sint Nicolaas Total

_________________________________________________________________________________________________________


7.4

BARBADOS

Information Technology (IT) Services and Outsourcing Services (US$ Million): Barbados 2004 - 2014 Year

Barbados

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

38.41 41.09 43.95 46.98 50.08 53.34 56.81 60.50 64.44 68.64 73.10

0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.03% 0.03% 0.03% 0.03% 0.03%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Barbados: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,060

53.34 53.34

100.00 100.00

0.04 0.04

0.01 0.01

_________________________________________________________________________________________________________

Bridgetown Total

_________________________________________________________________________________________________________





7.5

164

BERMUDA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Bermuda 2004 - 2014 Year

Bermuda

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

30.86 33.12 35.54 38.11 40.75 43.53 46.49 49.65 53.04 56.65 60.50

0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Bermuda: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,366 1,489

26.12 17.41 43.53

60.00 40.00 100.00

0.02 0.01 0.03

0.00 0.00 0.01

_________________________________________________________________________________________________________

Hamilton Saint George Total

_________________________________________________________________________________________________________


7.6

CANADA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Canada 2004 - 2014 Year

Canada

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

9,097.06 9,663.19 10,264.54 10,897.61 11,536.27 12,211.39 12,926.80 13,684.12 14,485.81 15,334.47 16,232.85

9.28% 9.00% 8.73% 8.47% 8.25% 8.03% 7.82% 7.61% 7.41% 7.22% 7.02%

2.13% 2.09% 2.05% 2.01% 1.98% 1.95% 1.91% 1.88% 1.85% 1.82% 1.79%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________





165

Canada: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

25 34 91 156 186 196 202 318 498 521 690 699 764 888 927

3,651.69 3,112.52 1,471.55 872.70 677.70 634.01 611.63 327.13 186.47 175.82 121.47 119.34 102.29 76.72 70.33 12211.39

29.90 25.49 12.05 7.15 5.55 5.19 5.01 2.68 1.53 1.44 0.99 0.98 0.84 0.63 0.58 100.00

2.40 2.05 0.97 0.57 0.45 0.42 0.40 0.22 0.12 0.12 0.08 0.08 0.07 0.05 0.05 8.03

0.58 0.50 0.23 0.14 0.11 0.10 0.10 0.05 0.03 0.03 0.02 0.02 0.02 0.01 0.01 1.95

_________________________________________________________________________________________________________

Toronto Montreal Vancouver Ottawa Calgary Winnipeg Edmonton Hamilton Regina Quebec Halifax Thunder Bay Saint John's Niagara Falls Victoria Total

_________________________________________________________________________________________________________


7.7

CUBA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Cuba 2004 - 2014 Year

Cuba

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

332.91 361.89 393.40 427.41 462.81 500.01 540.06 583.31 630.02 680.48 734.97

0.34% 0.34% 0.33% 0.33% 0.33% 0.33% 0.33% 0.32% 0.32% 0.32% 0.32%

0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________





166

Cuba: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

385 1,080 1,236 1,339 1,390 1,409 1,530 1,536 1,549 1,553 1,557

264.59 50.12 35.34 28.01 24.80 24.16 15.29 14.91 14.39 14.26 14.14 500.01

52.92 10.02 7.07 5.60 4.96 4.83 3.06 2.98 2.88 2.85 2.83 100.00

0.17 0.03 0.02 0.02 0.02 0.02 0.01 0.01 0.01 0.01 0.01 0.33

0.04 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.08

_________________________________________________________________________________________________________

Havana Santiago de Cuba Camagüey Holguin Guantanamo Santa Clara Bayamo Cienfuegos Pinar del Rio Las Tunas Matanzas Total

_________________________________________________________________________________________________________


7.8

DOMINICA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Dominica 2004 - 2014 Year

Dominica

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

3.43 3.65 3.89 4.14 4.39 4.66 4.94 5.25 5.57 5.91 6.27

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Dominica: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,865 2,045 2,046 2,047 2,048

3.02 0.41 0.41 0.41 0.41 4.66

64.71 8.82 8.82 8.82 8.82 100.00

0.00 0.00 0.00 0.00 0.00 0.00

0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Roseau Saint Joseph Berekua Portsmouth Marigot Total

_________________________________________________________________________________________________________





7.9

167

DOMINICAN REPUBLIC

Information Technology (IT) Services and Outsourcing Services (US$ Million): Dominican Republic 2004 - 2014 Year

Dominican Republic

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

553.86 602.73 655.92 713.40 773.31 836.26 904.07 977.38 1,056.63 1,142.30 1,234.93

0.57% 0.56% 0.56% 0.55% 0.55% 0.55% 0.55% 0.54% 0.54% 0.54% 0.53%

0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.14% 0.14%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Dominican Republic: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

214 732 1,194 1,248 1,279 1,398 1,466 1,467 1,485

540.88 109.33 38.74 34.52 32.22 24.55 19.18 19.18 17.65 836.26

64.68 13.07 4.63 4.13 3.85 2.94 2.29 2.29 2.11 100.00

0.36 0.07 0.03 0.02 0.02 0.02 0.01 0.01 0.01 0.55

0.09 0.02 0.01 0.01 0.01 0.00 0.00 0.00 0.00 0.13

_________________________________________________________________________________________________________

Santo Domingo Santiago La Romana San Pedro de Macoris San Francisco de Macoris La Vega San Juan Barahona Puerto Plata Total

_________________________________________________________________________________________________________





7.10

168

GREENLAND

Information Technology (IT) Services and Outsourcing Services (US$ Million): Greenland 2004 - 2014 Year

Greenland

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

7.97 8.44 8.93 9.44 9.96 10.51 11.09 11.70 12.34 13.02 13.74

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Greenland: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,866 1,980 2,002 2,015 2,016 2,017 2,035 2,036 2,037 2,062 2,063 2,064 2,065 2,066 2,067

3.00 1.25 1.00 0.75 0.75 0.75 0.50 0.50 0.50 0.25 0.25 0.25 0.25 0.25 0.25 10.51

28.57 11.90 9.52 7.14 7.14 7.14 4.76 4.76 4.76 2.38 2.38 2.38 2.38 2.38 2.38 100.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.01

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Nuuk Holsteinsborg Jakobshavn Egedesminde Julianehab Sukkertoppen Narsarsuaq Christianshab Frederikshab Thule Nanortalik Scoresbysund Ammassalik Godhavn Uppernavik Total

_________________________________________________________________________________________________________





7.11

169

GRENADA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Grenada 2004 - 2014 Year

Grenada

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

7.28 7.66 8.06 8.48 8.89 9.33 9.79 10.28 10.79 11.32 11.89

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Grenada: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,717 1,931

7.47 1.87 9.33

80.00 20.00 100.00

0.00 0.00 0.01

0.00 0.00 0.00

_________________________________________________________________________________________________________

Saint George's Gouyave Total

_________________________________________________________________________________________________________


7.12

GUADELOUPE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Guadeloupe 2004 - 2014 Year

Guadeloupe

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

27.42 29.17 31.04 33.00 34.99 37.09 39.32 41.68 44.19 46.84 49.66

0.03% 0.03% 0.03% 0.03% 0.03% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________





170

Guadeloupe: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,623 1,817 1,842 1,862 1,871 1,879 1,887 1,895 1,896 1,940

10.92 4.51 3.64 3.12 2.95 2.77 2.60 2.43 2.43 1.73 37.09

29.44 12.15 9.81 8.41 7.94 7.48 7.01 6.54 6.54 4.67 100.00

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.02

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Les Abymes Pointe-a-Pitre Le Gosier Moule Sainte Anne Morne-a-l'Eau Petit Bourg Sainte Rose Basse-Terre Saint-Claude Total

_________________________________________________________________________________________________________


7.13

HAITI

Information Technology (IT) Services and Outsourcing Services (US$ Million): Haiti 2004 - 2014 Year

Haiti

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

111.07 118.48 126.39 134.76 143.25 152.22 161.74 171.87 182.62 194.05 206.20

0.11% 0.11% 0.11% 0.10% 0.10% 0.10% 0.10% 0.10% 0.09% 0.09% 0.09%

0.03% 0.03% 0.03% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Haiti: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

741 1,526 1,693 1,702 1,703 1,795

107.14 15.40 8.38 8.15 8.15 4.98 152.22

70.39 10.12 5.51 5.36 5.36 3.27 100.00

0.07 0.01 0.01 0.01 0.01 0.00 0.10

0.02 0.00 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Port-au-Prince Cap-Haitien Petionville Les Cayes Gonaives Port-de-Paix Total

_________________________________________________________________________________________________________





7.14

171

JAMAICA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Jamaica 2004 - 2014 Year

Jamaica

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

98.65 104.12 109.90 115.94 121.97 128.37 135.12 142.23 149.70 157.58 165.86

0.10% 0.10% 0.09% 0.09% 0.09% 0.08% 0.08% 0.08% 0.08% 0.07% 0.07%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Jamaica: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

829 1,540 1,603 1,738 1,762 1,902

87.07 14.76 11.61 6.80 5.80 2.32 128.37

67.83 11.50 9.04 5.30 4.52 1.81 100.00

0.06 0.01 0.01 0.00 0.00 0.00 0.08

0.01 0.00 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Kingston Spanish Town Montego Bay May Pen Mandeville Savanna-la-Mar Total

_________________________________________________________________________________________________________





7.15

172

MARTINIQUE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Martinique 2004 - 2014 Year

Martinique

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

47.74 50.79 54.04 57.47 60.93 64.59 68.47 72.58 76.94 81.57 86.47

0.05% 0.05% 0.05% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Martinique: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,247 1,689 1,770 1,794 1,826 1,861 1,952 1,953

34.66 8.51 5.67 5.04 4.41 3.15 1.58 1.58 64.59

53.66 13.17 8.78 7.80 6.83 4.88 2.44 2.44 100.00

0.02 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.04

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.01

_________________________________________________________________________________________________________

Fort-de-France Le Lamentin Sainte Marie Schoelcher Le François La Trinité Saint Pierre Ducos Total

_________________________________________________________________________________________________________





7.16

173

PUERTO RICO

Information Technology (IT) Services and Outsourcing Services (US$ Million): Puerto Rico 2004 - 2014 Year

Puerto Rico

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

599.79 624.18 649.57 675.66 700.96 728.15 756.61 786.18 816.91 848.84 882.02

0.61% 0.58% 0.55% 0.53% 0.50% 0.48% 0.46% 0.44% 0.42% 0.40% 0.38%

0.14% 0.13% 0.13% 0.12% 0.12% 0.12% 0.11% 0.11% 0.10% 0.10% 0.10%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Puerto Rico: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

538 816 901 906 1,054 1,174 1,190 1,191 1,227 1,323 1,383 1,462 1,513 1,539 1,583

167.38 89.48 73.32 72.72 54.07 40.49 38.95 38.88 35.78 28.81 25.17 19.58 16.21 14.81 12.50 728.15

22.99 12.29 10.07 9.99 7.43 5.56 5.35 5.34 4.91 3.96 3.46 2.69 2.23 2.03 1.72 100.00

0.11 0.06 0.05 0.05 0.04 0.03 0.03 0.03 0.02 0.02 0.02 0.01 0.01 0.01 0.01 0.48

0.03 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.12

_________________________________________________________________________________________________________

San Juan Bayamon Ponce Carolina Caguas Guaynabo Mayaguez Arecibo Toa Baja Trujillo Alto Aguadilla Cayey Guayama Fajardo Catano Total

_________________________________________________________________________________________________________





7.17

174

ST. KITTS AND NEVIS

Information Technology (IT) Services and Outsourcing Services (US$ Million): St. Kitts and Nevis 2004 - 2014 Year

St. Kitts and Nevis

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

4.83 5.22 5.65 6.10 6.57 7.07 7.60 8.17 8.78 9.44 10.15

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


St. Kitts and Nevis: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,741 2,053

6.72 0.35 7.07

95.00 5.00 100.00

0.00 0.00 0.00

0.00 0.00 0.00

_________________________________________________________________________________________________________

Basseterre Charlestown Total

_________________________________________________________________________________________________________


7.18

ST. LUCIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): St. Lucia 2004 - 2014 Year

St. Lucia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

8.00 8.61 9.26 9.96 10.68 11.43 12.24 13.10 14.03 15.02 16.08

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________





175

St. Lucia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,665 1,917

9.47 1.96 11.43

82.81 17.19 100.00

0.01 0.00 0.01

0.00 0.00 0.00

_________________________________________________________________________________________________________

Castries Vieux Fort Total

_________________________________________________________________________________________________________


7.19

ST. VINCENT AND THE GRENADINES

Information Technology (IT) Services and Outsourcing Services (US$ Million): St. Vincent and the Grenadines 2004 - 2014 Year

St. Vincent and the Grenadines

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

6.21 6.66 7.14 7.65 8.17 8.72 9.30 9.92 10.59 11.30 12.06

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


St. Vincent and the Grenadines: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,696 2,040

8.28 0.44 8.72

95.00 5.00 100.00

0.01 0.00 0.01

0.00 0.00 0.00

_________________________________________________________________________________________________________

Kingstown Georgetown Total

_________________________________________________________________________________________________________





7.20

176

THE BAHAMAS

Information Technology (IT) Services and Outsourcing Services (US$ Million): The Bahamas 2004 - 2014 Year

The Bahamas

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

49.34 52.44 55.74 59.20 62.71 66.41 70.33 74.49 78.89 83.55 88.49

0.05% 0.05% 0.05% 0.05% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04%

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


The Bahamas: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,039 1,650

56.38 10.02 66.41

84.91 15.09 100.00

0.04 0.01 0.04

0.01 0.00 0.01

_________________________________________________________________________________________________________

Nassau Freeport Total

_________________________________________________________________________________________________________


7.21

THE BRITISH VIRGIN ISLANDS

Information Technology (IT) Services and Outsourcing Services (US$ Million): The British Virgin Islands 2004 - 2014 Year

The British Virgin Islands

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

6.32 6.65 7.00 7.36 7.73 8.11 8.52 8.95 9.39 9.87 10.36

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.00% 0.00% 0.00% 0.00%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________





177

The British Virgin Islands: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,705

8.11 8.11

100.00 100.00

0.01 0.01

0.00 0.00

_________________________________________________________________________________________________________

Road Town Total

_________________________________________________________________________________________________________


7.22

THE CAYMAN ISLANDS

Information Technology (IT) Services and Outsourcing Services (US$ Million): The Cayman Islands 2004 - 2014 Year

The Cayman Islands

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

14.38 15.13 15.92 16.74 17.56 18.43 19.34 20.30 21.30 22.36 23.47

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


The Cayman Islands: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,630 1,781 1,956 2,014

10.75 5.37 1.54 0.77 18.43

58.33 29.17 8.33 4.17 100.00

0.01 0.00 0.00 0.00 0.01

0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

George Town West Bay Savannah Bodden Town Total

_________________________________________________________________________________________________________





7.23

178

THE NETHERLANDS ANTILLES

Information Technology (IT) Services and Outsourcing Services (US$ Million): The Netherlands Antilles 2004 - 2014 Year

The Netherlands Antilles

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

20.72 21.81 22.96 24.16 25.35 26.62 27.95 29.35 30.82 32.37 33.99

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


The Netherlands Antilles: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,382 1,986 2,069

25.21 1.21 0.20 26.62

94.70 4.55 0.76 100.00

0.02 0.00 0.00 0.02

0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Willemstad Philipsburg Kralendijk Total

_________________________________________________________________________________________________________


7.24

THE U.S. VIRGIN ISLANDS

Information Technology (IT) Services and Outsourcing Services (US$ Million): The U.S. Virgin Islands 2004 - 2014 Year

The U.S. Virgin Islands

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

11.43 12.09 12.80 13.54 14.28 15.06 15.89 16.77 17.69 18.67 19.70

0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01% 0.01%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________





179

The U.S. Virgin Islands: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,684 1,933 1,934 1,972 2,007 2,038

8.67 1.83 1.83 1.37 0.91 0.46 15.06

57.58 12.12 12.12 9.09 6.06 3.03 100.00

0.01 0.00 0.00 0.00 0.00 0.00 0.01

0.00 0.00 0.00 0.00 0.00 0.00 0.00

_________________________________________________________________________________________________________

Charlotte Amalie Road Town Frederiksted Christiansted Cruz Bay Spanish Town Total

_________________________________________________________________________________________________________


7.25

THE UNITED STATES

Information Technology (IT) Services and Outsourcing Services (US$ Million): The United States 2004 - 2014 Year

The United States

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

86,761.30 95,360.02 104,810.95 115,070.00 125,562.95 136,885.11 149,228.21 162,684.30 177,353.73 193,345.93 210,780.17

88.51% 88.85% 89.17% 89.48% 89.75% 90.01% 90.26% 90.50% 90.74% 90.97% 91.20%

20.29% 20.62% 20.95% 21.27% 21.54% 21.82% 22.10% 22.37% 22.65% 22.93% 23.20%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________





180

The United States: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1 3 4 11 15 20 22 23 26 27 29 36 46 49 52

31,139.07 11,272.38 10,361.59 6,031.27 5,346.51 3,819.01 3,775.12 3,716.43 3,616.14 3,466.12 3,445.37 2,883.69 2,459.19 2,295.81 2,236.41 41,021.00 136885.11

22.75 8.23 7.57 4.41 3.91 2.79 2.76 2.71 2.64 2.53 2.52 2.11 1.80 1.68 1.63 29.97 100.00

20.47 7.41 6.81 3.97 3.52 2.51 2.48 2.44 2.38 2.28 2.27 1.90 1.62 1.51 1.47 26.97 90.01

4.96 1.80 1.65 0.96 0.85 0.61 0.60 0.59 0.58 0.55 0.55 0.46 0.39 0.37 0.36 6.54 21.82

_________________________________________________________________________________________________________

New York Los Angeles Chicago Houston Philadelphia Dallas San Jose San Francisco San Diego Detroit Phoenix San Antonio Indianapolis Baltimore Washington D.C. Others Total

_________________________________________________________________________________________________________


7.26

TRINIDAD AND TOBAGO

Information Technology (IT) Services and Outsourcing Services (US$ Million): Trinidad and Tobago 2004 - 2014 Year

Trinidad and Tobago

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

154.26 166.33 179.35 193.28 207.63 222.74 238.91 256.25 274.85 294.80 316.20

0.16% 0.15% 0.15% 0.15% 0.15% 0.15% 0.14% 0.14% 0.14% 0.14% 0.14%

0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.03% 0.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________





181

Trinidad and Tobago: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

767 1,009 1,075 1,635

101.72 59.63 50.86 10.52 222.74

45.67 26.77 22.83 4.72 100.00

0.07 0.04 0.03 0.01 0.15

0.02 0.01 0.01 0.00 0.04

_________________________________________________________________________________________________________

Port-of-Spain San Fernando Arima Scarborough Total

_________________________________________________________________________________________________________




182

8

THE MIDDLE EAST

8.1

EXECUTIVE SUMMARY Market Potential for Information Technology (IT) Services and Outsourcing Services in the Middle East (US$ Million): 2009

Country


% of the Middle East

6,473.65 5,537.19 4,349.81 4,117.47 1,792.69 1,436.47 1,346.98 969.08 797.85 733.13 612.35 594.02 566.52 505.48 463.42 385.16 343.21 274.00 240.31 169.88 116.56 101.31 26.06 31,952.59

20.26% 17.33% 13.61% 12.89% 5.61% 4.50% 4.22% 3.03% 2.50% 2.29% 1.92% 1.86% 1.77% 1.58% 1.45% 1.21% 1.07% 0.86% 0.75% 0.53% 0.36% 0.32% 0.08% 100.00%

_________________________________________________________________________________________________________

Turkey Saudi Arabia Pakistan Iran Israel The United Arab Emirates Kuwait Iraq Syrian Arab Republic Azerbaijan Uzbekistan Oman Qatar Yemen Turkmenistan Lebanon Afghanistan Jordan Bahrain Armenia Tajikistan Kyrgyzstan Palestine Total

_________________________________________________________________________________________________________




The Middle East

183

Market Potential for Information Technology (IT) Services and Outsourcing Services in the Middle East (US$ Million): 2009 Pakistan

Iran

Saudi Arabia

Other Turkey

The Market for Information Technology (IT) Services and Outsourcing Services in the Middle East: 2004 - 2014 Year

US$ Million

% of Globe

_________________________________________________________________________________________________________

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

22,100.79 23,831.99 25,701.64 27,706.17 29,775.03 31,952.59 34,286.79 36,794.81 39,489.89 42,386.36 45,499.65

5.17 5.15 5.14 5.12 5.11 5.09 5.08 5.06 5.04 5.03 5.01

_________________________________________________________________________________________________________




The Middle East

8.2

184

AFGHANISTAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Afghanistan 2004 - 2014 Year

Afghanistan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

225.52 245.82 267.95 291.91 316.93 343.21 371.56 402.24 435.46 471.43 510.36

1.02% 1.03% 1.04% 1.05% 1.06% 1.07% 1.08% 1.09% 1.10% 1.11% 1.12%

0.05% 0.05% 0.05% 0.05% 0.05% 0.05% 0.06% 0.06% 0.06% 0.06% 0.06%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Afghanistan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

447 1,243 1,350 1,450 1,679 1,681 1,749 1,754 1,790 1,799

220.25 34.96 27.38 20.26 8.97 8.82 6.34 6.19 5.10 4.95 343.21

64.17 10.18 7.98 5.90 2.61 2.57 1.85 1.80 1.49 1.44 100.00

0.69 0.11 0.09 0.06 0.03 0.03 0.02 0.02 0.02 0.02 1.07

0.04 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.05

_________________________________________________________________________________________________________

Kabul Qandahar Herat Mazar-e-Sharif Jalalabad Qonduz Baghlan Meymaneh Pol-e-Khomri Ghazni Total

_________________________________________________________________________________________________________




The Middle East

8.3

185

ARMENIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Armenia 2004 - 2014 Year

Armenia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

94.61 106.73 120.41 135.76 152.40 169.88 189.17 210.66 234.59 261.23 290.90

0.43% 0.45% 0.47% 0.49% 0.51% 0.53% 0.55% 0.57% 0.59% 0.62% 0.64%

0.02% 0.02% 0.02% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03% 0.03%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Armenia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

790 1,518 1,575 1,800 1,807 1,812 1,841 1,852 1,878 1,891 1,894 1,911 1,912

96.10 15.95 13.15 4.90 4.67 4.59 3.66 3.42 2.80 2.57 2.49 2.10 2.10 7.47 169.88

56.57 9.39 7.74 2.89 2.75 2.70 2.15 2.02 1.65 1.51 1.47 1.24 1.24 4.40 100.00

0.30 0.05 0.04 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.02 0.53

0.02 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.03

_________________________________________________________________________________________________________

Yerevan Gyumri Kirovakan Hrazdan Echmiadzin Abovian Kaphan Hoktemberian Charentsavan Artashat Kamo Sevan Goris Others Total

_________________________________________________________________________________________________________




The Middle East

8.4

186

AZERBAIJAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Azerbaijan 2004 - 2014 Year

Azerbaijan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

394.20 448.00 509.14 578.28 653.78 733.13 821.17 919.78 1,030.23 1,153.95 1,292.52

1.78% 1.88% 1.98% 2.09% 2.20% 2.29% 2.39% 2.50% 2.61% 2.72% 2.84%

0.09% 0.10% 0.10% 0.11% 0.11% 0.12% 0.12% 0.13% 0.13% 0.14% 0.14%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Azerbaijan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

223 866 953 1,452 1,528 1,542 1,592 1,645 1,774

507.93 80.37 66.78 20.24 15.32 14.74 12.14 10.12 5.49 733.13

69.28 10.96 9.11 2.76 2.09 2.01 1.66 1.38 0.75 100.00

1.59 0.25 0.21 0.06 0.05 0.05 0.04 0.03 0.02 2.29

0.08 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.12

_________________________________________________________________________________________________________

Baku Gyandzha Sumgait Mingechaur Sheki Nakhichevan Lenkoran Stepanakert Shemakha Total

_________________________________________________________________________________________________________




The Middle East

8.5

187

BAHRAIN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Bahrain 2004 - 2014 Year

Bahrain

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

161.69 175.38 190.24 206.24 222.85 240.31 259.07 279.30 301.11 324.62 349.97

0.73% 0.74% 0.74% 0.74% 0.75% 0.75% 0.76% 0.76% 0.76% 0.77% 0.77%

0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Bahrain: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

698 997 1,208 1,506 1,773

119.37 61.25 37.70 16.49 5.50 240.31

49.67 25.49 15.69 6.86 2.29 100.00

0.37 0.19 0.12 0.05 0.02 0.75

0.02 0.01 0.01 0.00 0.00 0.04

_________________________________________________________________________________________________________

Manama Muharraq Jidd Hafs Isa Town Al Hidd Total

_________________________________________________________________________________________________________


8.6

IRAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Iran 2004 - 2014 Year

Iran

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2,942.36 3,152.26 3,377.13 3,616.11 3,860.21 4,117.47 4,391.63 4,684.05 4,995.94 5,328.60 5,683.41

13.31% 13.23% 13.14% 13.05% 12.96% 12.89% 12.81% 12.73% 12.65% 12.57% 12.49%

0.69% 0.68% 0.68% 0.67% 0.66% 0.66% 0.65% 0.64% 0.64% 0.63% 0.63%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________



The Middle East

188

Iran: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

74 254 363 365 409 534 547 569 590 824 834 843 892 948 1,016

1,764.80 427.55 288.24 283.57 247.65 169.38 163.83 158.58 153.90 87.90 85.86 84.98 75.05 67.17 58.99 4117.47

42.86 10.38 7.00 6.89 6.01 4.11 3.98 3.85 3.74 2.13 2.09 2.06 1.82 1.63 1.43 100.00

5.52 1.34 0.90 0.89 0.78 0.53 0.51 0.50 0.48 0.28 0.27 0.27 0.23 0.21 0.18 12.89

0.28 0.07 0.05 0.05 0.04 0.03 0.03 0.03 0.02 0.01 0.01 0.01 0.01 0.01 0.01 0.66

_________________________________________________________________________________________________________

Tehran Mashad Isfahan Tabriz Shiraz Ahvaz Bakhtaran Qom Karaj Orumiyeh Abadan Rasht Kerman Yazd Bandar 'Abbas Total

_________________________________________________________________________________________________________


8.7

IRAQ

Information Technology (IT) Services and Outsourcing Services (US$ Million): Iraq 2004 - 2014 Year

Iraq

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

679.97 731.22 786.33 845.14 905.52 969.08 1,037.00 1,109.68 1,187.45 1,270.68 1,359.73

3.08% 3.07% 3.06% 3.05% 3.04% 3.03% 3.02% 3.02% 3.01% 3.00% 2.99%

0.16% 0.16% 0.16% 0.16% 0.16% 0.15% 0.15% 0.15% 0.15% 0.15% 0.15%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




The Middle East

189

Iraq: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

211 904 946 981 1,185 1,271 1,326 1,380 1,435 1,509 1,514 1,523 1,567 1,721

548.50 72.81 67.38 63.13 39.41 32.92 28.68 25.37 21.83 16.40 16.17 15.58 13.57 7.32 969.08

56.60 7.51 6.95 6.51 4.07 3.40 2.96 2.62 2.25 1.69 1.67 1.61 1.40 0.75 100.00

1.72 0.23 0.21 0.20 0.12 0.10 0.09 0.08 0.07 0.05 0.05 0.05 0.04 0.02 3.03

0.09 0.01 0.01 0.01 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.15

_________________________________________________________________________________________________________

Baghdad Basra Mosul Kirkuk Irbil As-Sulaymaniyah An-Najaf Al-Hillah Karbala An-Nasiriyah Ar-Ramadi Al-Amarah Ba'qubah Samarra Total

_________________________________________________________________________________________________________


8.8

ISRAEL

Information Technology (IT) Services and Outsourcing Services (US$ Million): Israel 2004 - 2014 Year

Israel

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

1,254.58 1,349.86 1,452.38 1,561.84 1,674.30 1,792.69 1,919.22 2,054.69 2,199.73 2,355.00 2,521.22

5.68% 5.66% 5.65% 5.64% 5.62% 5.61% 5.60% 5.58% 5.57% 5.56% 5.54%

0.29% 0.29% 0.29% 0.29% 0.29% 0.29% 0.28% 0.28% 0.28% 0.28% 0.28%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




The Middle East

190

Israel: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

221 296 410 579 620 667 671 705

519.31 354.33 246.92 155.02 145.05 128.44 127.34 116.26 1792.69

28.97 19.77 13.77 8.65 8.09 7.16 7.10 6.49 100.00

1.63 1.11 0.77 0.49 0.45 0.40 0.40 0.36 5.61

0.08 0.06 0.04 0.02 0.02 0.02 0.02 0.02 0.29

_________________________________________________________________________________________________________

Jerusalem Tel Aviv Haifa Holon Petach-Tikva Ramat Gan Beersheba Bene Beraq Total

_________________________________________________________________________________________________________


8.9

JORDAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Jordan 2004 - 2014 Year

Jordan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

188.76 203.76 219.94 237.28 255.17 274.00 294.16 315.80 339.04 363.99 390.78

0.85% 0.85% 0.86% 0.86% 0.86% 0.86% 0.86% 0.86% 0.86% 0.86% 0.86%

0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04% 0.04%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Jordan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

597 1,068 1,342 1,422 1,708 1,777 1,822

153.36 52.31 27.60 22.83 8.01 5.45 4.43 274.00

55.97 19.09 10.07 8.33 2.92 1.99 1.62 100.00

0.48 0.16 0.09 0.07 0.03 0.02 0.01 0.86

0.02 0.01 0.00 0.00 0.00 0.00 0.00 0.04

_________________________________________________________________________________________________________

Amman Zarqa Irbid Salt Ajlun Jarash Madaba Total

_________________________________________________________________________________________________________




The Middle East

8.10

191

KUWAIT

Information Technology (IT) Services and Outsourcing Services (US$ Million): Kuwait 2004 - 2014 Year

Kuwait

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

930.40 1,003.77 1,082.91 1,167.67 1,255.04 1,346.98 1,445.43 1,551.07 1,664.43 1,786.07 1,916.61

4.21% 4.21% 4.21% 4.21% 4.22% 4.22% 4.22% 4.22% 4.21% 4.21% 4.21%

0.22% 0.22% 0.22% 0.22% 0.22% 0.21% 0.21% 0.21% 0.21% 0.21% 0.21%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Kuwait: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

242 252 314 659

454.94 431.15 330.05 130.83 1346.98

33.77 32.01 24.50 9.71 100.00

1.42 1.35 1.03 0.41 4.22

0.07 0.07 0.05 0.02 0.21

_________________________________________________________________________________________________________

Salmiya Hawalli Jahra Kuwait Total

_________________________________________________________________________________________________________


8.11

KYRGYZSTAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Kyrgyzstan 2004 - 2014 Year

Kyrgyzstan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

68.34 74.09 80.32 87.03 93.99 101.31 109.17 117.64 126.77 136.60 147.20

0.31% 0.31% 0.31% 0.31% 0.32% 0.32% 0.32% 0.32% 0.32% 0.32% 0.32%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




The Middle East

192

Kyrgyzstan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

984 1,444 1,761 1,772 1,858 1,888

62.89 21.20 5.87 5.57 3.18 2.59 101.31

62.08 20.92 5.80 5.50 3.14 2.55 100.00

0.20 0.07 0.02 0.02 0.01 0.01 0.32

0.01 0.00 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Bishkek Osh Dzhalal-Abad Przhevalsk Kyzyl-Kiya Naryn Total

_________________________________________________________________________________________________________


8.12

LEBANON

Information Technology (IT) Services and Outsourcing Services (US$ Million): Lebanon 2004 - 2014 Year

Lebanon

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

305.28 320.20 335.84 352.07 368.09 385.16 403.10 421.88 441.54 462.10 483.63

1.38% 1.34% 1.31% 1.27% 1.24% 1.21% 1.18% 1.15% 1.12% 1.09% 1.06%

0.07% 0.07% 0.07% 0.07% 0.06% 0.06% 0.06% 0.06% 0.06% 0.05% 0.05%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Lebanon: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

405 851 1,266 1,504 1,900

249.67 83.22 33.29 16.64 2.33 385.16

64.82 21.61 8.64 4.32 0.61 100.00

0.78 0.26 0.10 0.05 0.01 1.21

0.04 0.01 0.01 0.00 0.00 0.06

_________________________________________________________________________________________________________

Beirut Tripoli Zahle Sidon Tyre Total

_________________________________________________________________________________________________________




The Middle East

8.13

193

OMAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Oman 2004 - 2014 Year

Oman

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

413.55 445.43 479.78 516.49 554.27 594.02 636.55 682.11 730.94 783.27 839.34

1.87% 1.87% 1.87% 1.86% 1.86% 1.86% 1.86% 1.85% 1.85% 1.85% 1.84%

0.10% 0.10% 0.10% 0.10% 0.10% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Oman: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

307 707 940 941

341.39 116.07 68.28 68.28 594.02

57.47 19.54 11.49 11.49 100.00

1.07 0.36 0.21 0.21 1.86

0.05 0.02 0.01 0.01 0.09

_________________________________________________________________________________________________________

Muscat Matrah Salala Nizwa Total

_________________________________________________________________________________________________________


8.14

PAKISTAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Pakistan 2004 - 2014 Year

Pakistan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

2,949.90 3,194.56 3,459.51 3,744.39 4,039.51 4,349.81 4,682.94 5,041.59 5,427.70 5,843.38 6,290.90

13.35% 13.40% 13.46% 13.51% 13.57% 13.61% 13.66% 13.70% 13.74% 13.79% 13.83%

0.69% 0.69% 0.69% 0.69% 0.69% 0.69% 0.69% 0.69% 0.69% 0.69% 0.69%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




The Middle East

194

Pakistan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

78 142 297 398 418 427 458 510 784 801 966

1,670.14 946.99 354.04 254.95 241.16 234.10 211.33 181.51 96.85 93.32 65.42 4349.81

38.40 21.77 8.14 5.86 5.54 5.38 4.86 4.17 2.23 2.15 1.50 100.00

5.23 2.96 1.11 0.80 0.75 0.73 0.66 0.57 0.30 0.29 0.20 13.61

0.27 0.15 0.06 0.04 0.04 0.04 0.03 0.03 0.02 0.01 0.01 0.69

_________________________________________________________________________________________________________

Karachi Lahore Faisalabad Rawalpindi Hyderabad Multan Gujranwala Peshawar Sialkot Sargodha Islamabad Total

_________________________________________________________________________________________________________


8.15

PALESTINE

Information Technology (IT) Services and Outsourcing Services (US$ Million): Palestine 2004 - 2014 Year

Palestine

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

19.26 20.49 21.80 23.19 24.58 26.06 27.62 29.28 31.04 32.91 34.89

0.09% 0.09% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08%

0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Palestine: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

1,505 1,664

16.56 9.50 26.06

63.56 36.44 100.00

0.05 0.03 0.08

0.00 0.00 0.00

_________________________________________________________________________________________________________

West Bank Gaza Strip Total

_________________________________________________________________________________________________________




The Middle East

8.16

195

QATAR

Information Technology (IT) Services and Outsourcing Services (US$ Million): Qatar 2004 - 2014 Year

Qatar

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

369.32 403.22 440.24 480.39 522.39 566.52 614.15 665.79 721.78 782.47 848.26

1.67% 1.69% 1.71% 1.73% 1.75% 1.77% 1.79% 1.81% 1.83% 1.85% 1.86%

0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09% 0.09%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Qatar: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

209

566.52 566.52

100.00 100.00

1.77 1.77

0.09 0.09

_________________________________________________________________________________________________________

Doha Total

_________________________________________________________________________________________________________


8.17

SAUDI ARABIA

Information Technology (IT) Services and Outsourcing Services (US$ Million): Saudi Arabia 2004 - 2014 Year

Saudi Arabia

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

3,915.82 4,204.16 4,513.74 4,843.52 5,181.36 5,537.19 5,916.96 6,322.78 6,756.44 7,219.83 7,715.01

17.72% 17.64% 17.56% 17.48% 17.40% 17.33% 17.26% 17.18% 17.11% 17.03% 16.96%

0.92% 0.91% 0.90% 0.90% 0.89% 0.88% 0.88% 0.87% 0.86% 0.86% 0.85%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




The Middle East

196

Saudi Arabia: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

60 147 175 258 266 370 634 642 756 786 896 934 1,116 1,165

2,066.12 918.73 757.58 413.22 399.45 275.48 139.12 137.74 103.31 96.42 74.38 68.87 45.45 41.32 5537.19

37.31 16.59 13.68 7.46 7.21 4.98 2.51 2.49 1.87 1.74 1.34 1.24 0.82 0.75 100.00

6.47 2.88 2.37 1.29 1.25 0.86 0.44 0.43 0.32 0.30 0.23 0.22 0.14 0.13 17.33

0.33 0.15 0.12 0.07 0.06 0.04 0.02 0.02 0.02 0.02 0.01 0.01 0.01 0.01 0.88

_________________________________________________________________________________________________________

Jiddah Riyadh Mecca Taif Medina Dammam Hufuf Haradh Tabuk Buraydah Al-Mubarraz Khamis-Mushait Jizan Abha Total

_________________________________________________________________________________________________________


8.18

SYRIAN ARAB REPUBLIC

Information Technology (IT) Services and Outsourcing Services (US$ Million): Syrian Arab Republic 2004 - 2014 Year

Syrian Arab Republic

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

585.18 623.59 664.51 707.75 751.58 797.85 846.98 899.15 954.52 1,013.31 1,075.71

2.65% 2.62% 2.59% 2.55% 2.52% 2.50% 2.47% 2.44% 2.42% 2.39% 2.36%

0.14% 0.13% 0.13% 0.13% 0.13% 0.13% 0.13% 0.12% 0.12% 0.12% 0.12%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




The Middle East

197

Syrian Arab Republic: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

379 397 812 1,076 1,120 1,465 1,478 1,527 1,614 1,626 1,636

271.20 255.24 90.47 50.59 44.92 19.31 18.26 15.32 11.12 10.92 10.50 797.85

33.99 31.99 11.34 6.34 5.63 2.42 2.29 1.92 1.39 1.37 1.32 100.00

0.85 0.80 0.28 0.16 0.14 0.06 0.06 0.05 0.03 0.03 0.03 2.50

0.04 0.04 0.01 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.13

_________________________________________________________________________________________________________

Damascus Aleppo Homs Latakia Hama Dayr az-Zawr Raqqa Hasakeh Tartus Idlib Dar'a Total

_________________________________________________________________________________________________________


8.19

TAJIKISTAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Tajikistan 2004 - 2014 Year

Tajikistan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

75.99 82.96 90.58 98.84 107.48 116.56 126.36 136.99 148.51 161.00 174.53

0.34% 0.35% 0.35% 0.36% 0.36% 0.36% 0.37% 0.37% 0.38% 0.38% 0.38%

0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




The Middle East

198

Tajikistan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

899 1,455 1,711 1,733 1,848 1,885 1,938

74.18 19.95 7.73 6.86 3.49 2.62 1.75 116.56

63.64 17.11 6.63 5.88 2.99 2.25 1.50 100.00

0.23 0.06 0.02 0.02 0.01 0.01 0.01 0.36

0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.02

_________________________________________________________________________________________________________

Dushanbe Khodzhent Kulyab Kurgan-Tyube Kanibadam Tursunzade Khorog Total

_________________________________________________________________________________________________________


8.20

THE UNITED ARAB EMIRATES

Information Technology (IT) Services and Outsourcing Services (US$ Million): The United Arab Emirates 2004 - 2014 Year

The United Arab Emirates

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

919.28 1,007.52 1,104.24 1,209.56 1,320.24 1,436.47 1,562.29 1,699.12 1,847.94 2,009.79 2,185.82

4.16% 4.23% 4.30% 4.37% 4.43% 4.50% 4.56% 4.62% 4.68% 4.74% 4.80%

0.21% 0.22% 0.22% 0.22% 0.23% 0.23% 0.23% 0.23% 0.24% 0.24% 0.24%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


The United Arab Emirates: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

222 235 421 442

509.47 465.42 239.41 222.17 1436.47

35.47 32.40 16.67 15.47 100.00

1.59 1.46 0.75 0.70 4.50

0.08 0.07 0.04 0.04 0.23

_________________________________________________________________________________________________________

Dubai Abu Dhabi Sharjah Ras al-Khaimah Total

_________________________________________________________________________________________________________




The Middle East

8.21

199

TURKEY

Information Technology (IT) Services and Outsourcing Services (US$ Million): Turkey 2004 - 2014 Year

Turkey

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

4,530.46 4,874.53 5,244.74 5,640.02 6,046.13 6,473.65 6,930.59 7,419.79 7,943.52 8,504.22 9,104.50

20.50% 20.45% 20.41% 20.36% 20.31% 20.26% 20.21% 20.17% 20.12% 20.06% 20.01%

1.06% 1.05% 1.05% 1.04% 1.04% 1.03% 1.03% 1.02% 1.01% 1.01% 1.00%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Turkey: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

45 171 176 277 304 347 357 389 574 610 665 672 674 766 819

2,487.40 777.22 745.04 384.73 343.39 301.26 293.59 263.19 156.91 147.63 128.96 127.24 126.28 101.94 88.87 6473.65

38.42 12.01 11.51 5.94 5.30 4.65 4.54 4.07 2.42 2.28 1.99 1.97 1.95 1.57 1.37 100.00

7.78 2.43 2.33 1.20 1.07 0.94 0.92 0.82 0.49 0.46 0.40 0.40 0.40 0.32 0.28 20.26

0.40 0.12 0.12 0.06 0.05 0.05 0.05 0.04 0.03 0.02 0.02 0.02 0.02 0.02 0.01 1.03

_________________________________________________________________________________________________________

Istanbul Izmir Ankara Bursa Adana Mersin (Icel) Antalya Konya Samsun Gaziantep Kayseri Diyarbakir Eskisehir Sanli-Urfa Malatya Total

_________________________________________________________________________________________________________




The Middle East

8.22

200

TURKMENISTAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Turkmenistan 2004 - 2014 Year

Turkmenistan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

308.55 335.41 364.61 396.13 428.94 463.42 500.54 540.62 583.92 630.68 681.19

1.40% 1.41% 1.42% 1.43% 1.44% 1.45% 1.46% 1.47% 1.48% 1.49% 1.50%

0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07% 0.07%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________


Turkmenistan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

399 760 919 1,240

254.05 102.77 71.49 35.11 463.42

54.82 22.18 15.43 7.58 100.00

0.80 0.32 0.22 0.11 1.45

0.04 0.02 0.01 0.01 0.07

_________________________________________________________________________________________________________

Ashgabat Chardzhou Tashauz Krasnovodsk Total

_________________________________________________________________________________________________________


8.23

UZBEKISTAN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Uzbekistan 2004 - 2014 Year

Uzbekistan

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

396.05 433.12 473.65 517.70 563.86 612.35 664.76 721.66 783.42 850.47 923.26

1.79% 1.82% 1.84% 1.87% 1.89% 1.92% 1.94% 1.96% 1.98% 2.01% 2.03%

0.09% 0.09% 0.09% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10% 0.10%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




The Middle East

201

Uzbekistan: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

402 935 1,211 1,229 1,352 1,404 1,431 1,447 1,470 1,471 1,519 1,524 1,532 1,561 1,577

252.17 68.85 37.47 35.64 27.25 24.33 22.14 20.56 18.98 18.98 15.94 15.57 15.21 13.87 13.02 12.41 612.35

41.18 11.24 6.12 5.82 4.45 3.97 3.62 3.36 3.10 3.10 2.60 2.54 2.48 2.26 2.13 2.03 100.00

0.79 0.22 0.12 0.11 0.09 0.08 0.07 0.06 0.06 0.06 0.05 0.05 0.05 0.04 0.04 0.04 1.92

0.04 0.01 0.01 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.10

_________________________________________________________________________________________________________

Tashkent Samarkand Namangan Andizhan Bukhara Fergana Kokand Nukus Chirchik Karshi Angren Urgench Margilan Almalyk Navoi Others Total

_________________________________________________________________________________________________________


8.24

YEMEN

Information Technology (IT) Services and Outsourcing Services (US$ Million): Yemen 2004 - 2014 Year

Yemen

% of Region

% of Globe

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

371.71 395.89 421.65 448.85 476.39 505.48 536.36 569.12 603.89 640.77 679.92

1.68% 1.66% 1.64% 1.62% 1.60% 1.58% 1.56% 1.55% 1.53% 1.51% 1.49%

0.09% 0.09% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.08% 0.07%

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________




The Middle East

202

Yemen: Information Technology (IT) Services and Outsourcing Services in 2009, US$ Million City

World Rank

US $ mln

%Country

%Region

%World

535 676 926 996 1,001 1,599 1,846 1,860

168.76 125.68 70.35 61.26 60.86 11.86 3.56 3.16 505.48

33.39 24.86 13.92 12.12 12.04 2.35 0.70 0.63 100.00

0.53 0.39 0.22 0.19 0.19 0.04 0.01 0.01 1.58

0.03 0.02 0.01 0.01 0.01 0.00 0.00 0.00 0.08

_________________________________________________________________________________________________________

Sanaa Aden Taizz Hodeida Mukalla Dhamar El Beida Hajja Total

_________________________________________________________________________________________________________




203

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The 2009-2014 World Outlook for Information Technology (IT) Services and Outsourcing Services

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The 2000-2005 World Outlook for Nonmetallic Mineral Services

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Marketing IT Products and Services

Data Protection for Library and Information Services

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Marketing Library and Information Services

OECD Information Technology Outlook

oecd Information Technology Outlook

Emerging Web Services Technology

Emerging Web Services Technology

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Microsoft Internet Information Services 5.0

Strategic Management of Information Services

OECD Information Technology Outlook 2010

Business Services Orchestration: The Hypertier of Information Technology

OECD Information Technology Outlook 2008

OECD Information Technology Outlook 2010

Business Services Orchestration: The Hypertier of Information Technology

Technology Management in Financial Services

Foundations for the Web of Information and Services

Global Sourcing of Business and IT Services

IT Services Costs, Metrics, Benchmarking and Marketing

The 2009-2014 World Outlook for Information Technology (IT) Services and Outsourcing Services

The 2009-2014 World Outlook for Engineering Services Outsourcing (Eso)

Global Services Outsourcing

The 2006-2011 World Outlook for Translation and Interpretation Services

The 2009-2014 World Outlook for Virtualization Services

The 2009-2014 World Outlook for Web Hosting Services

The 2000-2005 World Outlook for Nonmetallic Mineral Services

New Studies in Global IT and Business Services Outsourcing

Marketing IT Products and Services

Data Protection for Library and Information Services

Internet Information Services Administration

Marketing Library and Information Services

OECD Information Technology Outlook

oecd Information Technology Outlook

Emerging Web Services Technology

Emerging Web Services Technology

Information and Communication Technology in the Welfare Services

Real World Web Services

Microsoft Internet Information Services 5.0

Strategic Management of Information Services

OECD Information Technology Outlook 2010

Business Services Orchestration: The Hypertier of Information Technology

OECD Information Technology Outlook 2008

OECD Information Technology Outlook 2010

Business Services Orchestration: The Hypertier of Information Technology

Technology Management in Financial Services

Foundations for the Web of Information and Services

Global Sourcing of Business and IT Services

IT Services Costs, Metrics, Benchmarking and Marketing

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