Plunkett's E-Commerce and Internet Business Almanac 2001-2002

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Health Care & Biotech Plunkett’s Health Care Industry Almanac 2001-2002 1-891775-17-0 $199.99 JAN 2001 INCLUDES CD-ROM

740 pg. The only complete reference to the American health care industry. Profiles of the Health Care 500 firms. Academic Book of the Year Award Winner. "Highly recommended..." – CHOICE Magazine

Plunkett’s Biotech & Genetics Industry Almanac 1-891775-18-9 $199.99 FEB 2001 INCLUDES CD-ROM

584 pg. Your guide to the technologies revolutionizing health care! Research, growth companies, proteomics, genomics. Vital details on the Biotech 400 firms. "Will help readers understand the uses and implications of such technologies as tissue engineering, recombinant DNA and genetically engineered agricultural products..." – SciTech Book News

Engineering & Research Plunkett’s Engineering & Research Industry Almanac 1-891775-10-3 $179.99 OCT 2000 INCLUDES CD-ROM

680 pg. Profiles of 500 leading corporations in research, engineering and development in biotech, electronics, aerospace, medicine. "...The convenience for a typical user makes this volume very attractive for the support of job-seekers and investors." – American Reference Books Annual

Retail Plunkett’s Retail Industry Almanac 2001-2002 1-891775-16-2 $199.99 MAY 2001 INCLUDES CD-ROM

680 pg. Thorough analysis of trends, careers, suppliers, finances, shopping centers and Internet-based retailing. Profiles of 400 leading, fast-growing retailers of all types. “Consider this reference essential...covering everything from malls and superstores to mail order business.” – Midwest Book Review

Computers & Internet Plunkett’s E-Commerce & Internet Business Almanac 2001-2002 1-891775-21-9 $249.99 JUN 2001 INCLUDES CD-ROM

500 pg. Complete access to the exploding Internet business. Profiles of leading corporations in e-commerce, equipment, Internet services and more. “Unique, well-researched.” – CHOICE Magazine

Plunkett’s InfoTech Industry Almanac 2001-2002 1-891775-15-4 $199.99 APR 2001 INCLUDES CD-ROM

695 pg. In-depth analysis of the InfoTech Revolution. Profiles of the InfoTech 500 firms in computers, software, online, systems integration, networking and more. "Intriguing reference...interesting articles on the industry's trends." – Library Journal

Telecommunications Plunkett’s Telecommunications Industry Almanac 2003-2004 1-891775-22-7 $249.99 JULY 2002 INCLUDES CD-ROM

680 pg. Complete guide to the rapidly evolving telecommunications industry. Profiles of leading firms in wireless, long-distance, networks, local service. “Essential for long-term business analysis and industry trends.” – Midwest Book Review

Finance & Investments Plunkett’s Financial Services Industry Almanac 2002-2003 1-891775-23-5 $229.99 MAR 2002 INCLUDES CD-ROM

700 pg. Profiles of 500 leading corporations in banking, insurance, mortgages, online finance, credit cards, investments, stocks. “Well researched and presented...excellent value in terms of information versus cost.” – American Reference Book Annual

Plunkett’s On-Line Trading, Finance & Investment Web Sites Almanac 1-891775-08-1 $149.99 JAN 2000 INCLUDES DISKETTE

Energy Plunkett’s Energy Industry Almanac 2002-2003 1-891775-20-0 $199.99 JULY 2001 INCLUDES CD-ROM

610 pg. Covers everything from major oil companies to electric and gas utilities, plus pipelines, refiners/retailers, oil field services and alternative energy. Profiles of Plunkett’s Energy 400 firms. “This impressive reference compendium covers all facets of the American energy industry...exhaustively researched...” – Midwest Book Review

Job Seekers & Careers Plunkett’s Employers’ Internet Sites with Careers Information 2002-2003 1-891775-19-7 $199.99 NOV 2001 INCLUDES CD-ROM

701 pg. Profiles 500 Internet sites operated by major employers. Locate web sites with job openings and the ability to apply online. Saves countless hours of research. Indexes include international posts, internships, physically challenged and type of career. “(It) will become a core addition to career centers and libraries everywhere...” – Joyce Lain Kennedy, columnist

The Almanac of American Employers 2002-2003 1-891775-25-1 $199.99 DEC 2001 INCLUDES CD-ROM

695 pg. Fully updated for the job seeker and researcher. Includes salaries, benefits, corporate culture, special hiring/training programs, women and minorities in top posts, contacts. Profiles The American Employers 500.

660 pg. Save countless hours in your research for data on investments, stocks, bonds, commodities, banking, mortgages, economics, trends and more. Complete profiles of the 211 most vital web sites for investors and financial professionals.

Plunkett’s Companion to The Almanac of American Employers: Mid-Size Firms 2002-2003

"Contains an abundance of useful information." – Journal of Business & Finance Librarianship

1-891775-26-X $179.99 DEC 2001 INCLUDES CD-ROM

Entertainment & Media

640 pg. Profiles of 500 rapidly growing midsize firms, from 200 to 2,300 employees.

Plunkett’s Entertainment & Media Industry Almanac 2002-2003 1-891775-27-8 $229.99 APR 2002 INCLUDES CD-ROM

“Recommended for all libraries.” – CHOICE Magazine

“The best places to work.” – USA Today

Corporate Jobs Outlook! Newsletter ISSN 0892-5232 $199.99

626 pg. Profiles of 400 leading firms in film, radio, TV, cable, multimedia, magazines, books, newspapers and online publishing.

Published since 1986, a bimonthly newsletter with profiles of growing, hiring firms.

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“Use (Plunkett's) yardsticks to rate your prospective employers.” – Money Magazine


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Computers & Internet Plunkett’s E-Commerce & Internet Business Almanac 2001-2002 ISBN 1-891775-21-9 with CD-ROM Plunkett’s InfoTech Industry Almanac 2001-2002 ISBN 1-891775-15-4 with CD-ROM Entertainment & Media Plunkett’s Entertainment & Media Industry Almanac 2002-2003 ISBN 1-891775-27-8 with CD-ROM Telecommunications Plunkett’s Telecommunications Industry Almanac 2003-2004 ISBN 1-891775-22-7 with CD-ROM Retail Plunkett’s Retail Industry Almanac 2001-2002 ISBN 1-891775-16-2 with CD-ROM Health Care & Biotech Plunkett’s Health Care Industry Almanac 2001-2002 ISBN 1-891775-17-0 with CD-ROM Plunkett’s Biotech & Genetics Industry Almanac ISBN 1-891775-18-9 with CD-ROM Finance & Investments Plunkett’s Financial Services Industry Almanac 2002-2003 ISBN 1-891775-23-5 with CD-ROM Plunkett’s On-Line Trading, Finance & Investment Web Sites Almanac ISBN 1-891775-08-1 with Diskette Engineering & Research Plunkett’s Engineering & Research Industry Almanac ISBN 1-891775-10-3 with CD-ROM Energy Plunkett’s Energy Industry Almanac 2002-2003 ISBN 1-891775-20-0 with CD-ROM Job Seekers & Careers The Almanac of American Employers 2002-2003 ISBN 1-891775-25-1 with CD-ROM Plunkett’s Companion to The Almanac of American Employers: Mid-Size Firms 2002-2003 ISBN 1-891775-26-X with CD-ROM Plunkett’s Employers’ Internet Sites with Careers Information 2002-2003 ISBN 1-891775-19-7 with Diskette Corporate Jobs Outlook! Newsletter ISSN 0892-5232 @199.99 per year Subtotal Shipping/ Handling add $9.50 per book or Next day air in the US, add $23.50 per book or Airmail outside USA, add $42.00 per book. FedEx outside USA, add $90.00 per book. In Texas add 8.25% sales tax if you are not tax exempt.

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PLUNKETT’S E-COMMERCE AND INTERNET BUSINESS ALMANAC 2001-2002 The Only Comprehensive Guide to the E-Commerce & Internet Industry

Jack W. Plunkett Published by: Plunkett Research, Ltd., Houston, Texas www.plunkettresearch.com

PLUNKETT'S E-COMMERCE & INTERNET BUSINESS ALMANAC 2001-2002 Editor and Publisher: Jack W. Plunkett Executive Editor and Database Manager: Martha Burgher Plunkett

Internet Design Manager: Sarah Tina Chadra

Senior Editor and Researcher: Scott Rick

Cover Design: Kim Paxson, Just Graphics

Editors, Researchers and Assistants: Natalie Hudman-Hourshad Julian Martinez Ray Marumahoko Paul Medford Leland Short Folake V. Thomas Emma Tsai Suzanne Zarosky

Special Thanks to: The Pew Internet in American Life Project www.pewinternet.org U.S. Department of Commerce, Census Bureau, Economics and Statistics Admin., and International Trade Admin. www.census.gov Nielsen//NetRatings www.nielsen-netratings International Telecommunications Union www.itu.int Gartner Dataquest www.gartner.com Forrester Research www.forrester.com Jupiter Media Metrix www.jmm.com

Senior Customer Support Manager: Chris Hunt Information Technology Director: Alex Preskovsky

Plunkett Research, Ltd. P. O. Drawer 541737, Houston, Texas 77254, USA Phone: 713.932.0000 Fax: 713.932.7080 www.plunkettresearch.com

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Published by: Plunkett Research, Ltd. P. O. Drawer 541737 Houston, Texas 77254-1737 USA Phone: 713.932.0000 Fax: 713.932.7080 Internet: www.plunkettresearch.com ISBN # 1-891775-42-1 End-User License Agreement, Limited Warranty & Limitation of Liability-Effective April 2002, Plunkett Research, Ltd. Important, read carefully: This agreement is a legal agreement between you (whether as an individual or an organization) and Plunkett Research, Ltd. By installing, copying, downloading, accessing or otherwise using the Plunkett Data, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install or use the Plunkett Data. The information (the "Data" or the "Plunkett Data") contained in this printed version or electronic file is the property of Plunkett Research, Ltd. Copyright laws and international copyright treaties, as well as other intellectual property laws and treaties, protect the Plunkett Data. LIMITED RIGHTS TO INSTALL DATA ON ELECTRONIC DEVICES: Plunkett Research, Ltd. grants you, as an individual or an organization, a non-exclusive license to use and and/or install this Data, including installation of electronic files on one individual desktop computer AND on one laptop computer AND one personal digital assistant or dedicated portable eBook reader (such as a Palm or iPaq). This is a limited license, which applies to a single user. Organizations desiring multi-user licenses may purchase additional rights at reasonable cost by contacting Plunkett Research, Ltd., 713.932.0000, www.plunkettresearch.com, email: [email protected]. LIMITED RIGHTS TO EXPORT OR COPY DATA, SUBJECT TO CONTINUED COPYRIGHT NOTICE: Limited exporting or copying of certain limited amounts of Data for creation of mailing lists, summaries and contact lists is allowed, PROVIDED THAT: 1) The exported Data is for use by one organization, company or individual only. 2) The exported Data will not be re-sold, posted to an Internet-based file, commercially published, or broadly distributed outside of the organization/corporation that has purchased the Plunkett Data. 3) Broad use, multipremises use, or sharing outside of the organization that purchased the Plunkett Data is not allowed. 4) Violators will be subject to all penalties allowed by law. Rights under this license may not be sold or transferred. Data which may be exported or copied under the rights conferred through this paragraph may consist of any of the following: i. Up to 400 words of text; ii. Company names, addresses, telephone numbers,and executives with job titles; iii. Up to 2 tables or charts, PROVIDED THAT said Data is immediately followed by this information in a font size that is clearly legible and of no less than 9 points in size: Copyright © Plunkett Research, Ltd., www.plunkettresearch.com, all rights reserved.

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PLUNKETT'S E-COMMERCE & INTERNET BUSINESS ALMANAC 2001-2002 CONTENTS A Short E-Commerce & Internet Business Glossary Introduction How To Use This Book Chapter 1: Business-to-Consumer (Online Retailing) Markets, Statistics and Trends Chapter 2: Business-to-Business Trends Chapter 3: Online Financial Services Banking, Mortgages, Insurance, Trading, etc. Chapter 4: Trends in Personal Computers and Internet Access Chapter 5: E-Commerce & Internet Business Contacts Web Sites, Publications and Industry Information Chapter 6: THE E-COMMERCE & INTERNET 400: Who They Are and How They Were Chosen Industry Codes Index of Rankings Within Industry Groups (The E-Commerce & Internet 400 grouped by industry and ranked for sales and profits) Alphabetical Index Index of Headquarters Location, by State Index by Regions of the U.S. Where the E-Commerce & Internet 400 Have Locations Index by Firms with International Operations Individual Profiles on each of THE E-COMMERCE & INTERNET 400

93 105 108

Additional Indexes Index of Hot Spots for Advancement for Women/Minorities Index by Subsidiaries, Brand Names and Selected Affiliations

497 599

i 1 3 6 16 26 34 50

70 71 73

84 89

List of Major Tables Internet Users Turn to the Internet for Information What Internet Users Fear Internet Users who have Gone Online for Medical or Health Information Where the Internet Population Grew in 2000 Estimated Quarterly U.S. Retail Sales: Total and E-Commerce Online Christmas Holiday Season Consumer Sales 1998-2000 Internet Marketing Consulting Firms with Customer Profiling or Personalization Expertise Recommended Sources for Online Consumer Buying Pattern Data and Market Analysis Common Online Consumer Activities eBay by the Numbers Selected E-Commerce or Business Exchange Enabling Software Firms Selected Business Content Management Software Firms Selected Business Exchange Sites Selected Consortia-Owned Marketplaces or Exchanges Preliminary Top 10 U.S. ASP Vendors by Revenue Estimates Worldwide B2B Internet Commerce U.S. Manufacturers' Value of Shipments - Total and E-Commerce U.S. Manufacturers' Cost of Materials - Total and Online: 1999 Most Frequently Used Network to Accept Orders in 2000 for Responding Manufacturing Plants Most Frequently Used Network to Place Orders in 2000 for Responding Manufacturing Plants ECNs Largest Online Stock Brokerages Leading Personal Finance and Investment Advice Sites Major Insurance-Selling Sites on the Internet Preliminary Worldwide PC Vendor Unit Shipment Estimates for 2000 Preliminary U.S. PC Vendor Unit Shipment Estimates for 2000 U.S. Software Publishing Industry Estimated Revenue, Expenses & Inventories U.S. Homes with Personal Computers 1996-2002 Fiber Optic Network Speeds Worldwide Semiconductor Production: Selected Years 1960-2001 Exponential Growth of Intel's Microprocessors, 1970-2001 Ranking of the Top 25 Most Visited Web Properties At Home, Month of June 2001, U.S. Average Web Usage, U.S. Internet Users at Home: Month of June, 2001 Leading U.S. Internet Service Providers (ISPs), Est., mid 2001 Online Information Services Revenue: 1998 and 1999 Database and Directory Publishers Revenue: 1998 and 1999 Worldwide Mobile Phone Sales Estimates for 2000 Preliminary Worldwide Server Vendor Unit Shipment Estimates for 2000 Preliminary Worldwide Workstation Vendor Unit Shipment Estimates for 2000 Popular Internet Connection Options Major Satellite Companies Index of Rankings Within Industry Groups (The E-Commerce & Internet 400 grouped by industry and ranked for sales and profits)

8 8 8 9 11 13 13 13 13 14 18 18 18 18 20 21 22 23 24 24 29 29 30 33 36 36 37 38 38 38 39 40 41 41 42 42 46 46 46 47 48

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A Short E-Commerce & Internet Business Glossary 802.11b: A short-range wireless connection standard created by the IEEE. It operates at 11 Mbps and can be used to connect computer devices to each other. Access Network: The network that connects a user's telephone equipment to the telephone exchange. Active Server Page (“ASP”): A specification for a web page with an ASP extension containing Java Script or Visual Basic code. (See "Java" below.) Active X: A set of technologies developed by Microsoft Corporation for sharing information across different applications. ADN: Stands for "Advanced Digital Network." ADSL (Asymmetrical Digital Subscriber Line): High-speed technology that enables the transfer of data over existing copper phone lines, allowing more bandwidth downstream than upstream. AI (Artificial Intelligence): The use of computer technology to perform functions that are normally associated with human intelligence, such as reasoning, learning and self-improvement. Analog: A form of transmitting information characterized by continuously variable quantities. Digital transmission, on the other hand, is characterized by discrete bits of information in numerical steps. An analog signal responds to changes in light, sound, heat and pressure. Analog IC (Integrated Circuit): A semiconductor that processes a continuous wave of electrical signals based on real-world analog quantities such as speed, pressure, temperature, light, sound and voltage. ANSI: American National Standards Institute. Applets: Small applications that Net browsers can download from the Internet on an as-needed basis. These may be software, accessories (such as spell checkers or calculators), information-packed databases or other items. Applets are object-based. (See "Object Technology" below.)

Appliance: See "Internet Appliance" below. Applications: The computer programs and systems that allow people to interface with the computer and programs that collect, manipulate, summarize and report data and information. Archie: This software tool can be used to find files stored on anonymous FTP sites, as long as the user knows the file name or a sub-string of the file name that is being searched for. (See "FTP" below.) ARPANet (Advanced Research Projects Agency Network): The forefather of the Internet, the ARPANet was developed during the latter part of the 1960's by the United States Department of Defense. ASCII (American Standard Code for Information Exchange): 128 standard ASCII codes exist that represent all Latin letters, numbers and punctuation. Each ASCII code is represented by a seven-digit binary number, such as 0000000 or 0000111. This code is accepted as a standard throughout the world. ASP (Application Service Provider): A web site that enables utilization of software and databases that reside permanently on the web site rather than having to be downloaded to the user's computer. Advantages include the fact that multiple remote users may access the same tools over the Internet and the ASP provider is responsible for developing and maintaining the software. (ASP also refers to Active Server Page. See "Active Server Page" above.) Asynchronous Communications: Stream of data routed through a network as generated instead of in organized message blocks. Most personal computers use this format to send data. ATM (Asynchronous Transfer Mode): A digital switching and transmission technology based on high speed. ATM allows voice, video and data signals to be sent over a single telephone line at speeds from 25 million to 1 billion bits per second (bps). This digital ATM speed is much faster than traditional analog phone lines, which allow no more than 2 million bps. (See "Broadband" below.) B to B/B2B: See "Business-to-Business" below. B to C: "Business-to-Consumer." B to E: "Business-to-Employee."

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www.plunkettresarch.com

B to G: "Business-to-Government." Backbone: Traditionally, the part of a communications network that carries the heaviest traffic. The combined networks of AT&T, MCI and other large telecommunications companies make up the backbone of the Internet. Bandwidth: The data transmission capacity of a network, measured in the amount of data (in bits and bauds) it can transport in one second. Baud: Refers to how many times the carrier signal in a modem switches value per second or how many bits a modem can send and receive in a second. BBS (Bulletin Board System): A computeraccessible system that enables people to upload and download files, discuss issues and make announcements without actually being connected to other computers at concurrent times. Several million of such systems exist. Beams: The coverage and geographic service area offered by a satellite transponder. A global beam effectively covers one-third of the earth’s surface. A spot beam provides a very specific high-powered downlink pattern that is limited to a particular geographical area to which it may be steered or pointed. Binhex: This is a means of changing non-ASCII (or non-text) files into text/ASCII files so that they can be used, for example, as e-mail. Bit: This is a single digit number, either a one or a zero, which is the smallest unit of computerized data. Bluetooth: An industry standard for a technology that will enable wireless, short-distance infrared connections between such devices as PCs, Palm Pilot or PDA devices, laptops, cell phones and Internet appliances. Bookmark: Nearly all browsers support this feature. Users can bookmark a site by saving its URL for future retrieval. BPS (bits per second): An indicator of the speed of data movement.

Bridge: (networking) A device that links two local area networks together so they can share files and email. Broadband: The high-speed transmission range for telecommunications and computer data. Broadband refers to any transmission at 2 million bps (bits per second) or higher (higher than analog speed). A broadband network is so sophisticated and so fast that it can carry voice, video and data all at the same time. Browse: A term referring to the viewing of computerized data. Several Internet browsers support a browse mode that allows users to sort through data quickly. (See "Browser" below.) Browser: A program that allows a user to read Internet text or graphics and to navigate from one page to another. The most popular browsers are Microsoft Internet Explorer and Netscape Navigator. Buffer: A location for temporarily storing data being sent or received. Usually located between two devices that have different data transmission rates. Bugs: Errors in a web site or in software applications. Business-to-Business: A rapidly growing category of Internet sites aimed at selling products, services or data to commercial customers rather than individual consumers. Buttons: Graphic representations of linked areas on a web site that take the user to another area or enable the user to download a file by clicking the button. Also referred to as "Links" or "Hyperlinks." Byte: There are eight bits in a byte. This set stands for a single character. Cable Modem: See "Set-Top Box" below. Caching: Storing data in a temporary location closer to the user so that it can be retrieved quickly when requested. CAD (Computer-Aided Design): CAD software generally runs on workstations and is a tool used to provide three-dimensional, on-screen design for everything from buildings to automobiles to clothing. (See "CAM" and "CAE" below.)


CAE: Computer-aided engineering. Call Automation: Part of the telephone equipment revolution that includes voice mail, automated sending and receiving of faxes and the ability for customers to place orders and gather information by using a touch-tone telephone to access sophisticated databases. (See "Voice Mail" below.) CAM: Computer-aided manufacturing. Capacitor: An electronic circuit device for temporary storage of electrical energy. Carrier: The basic radio, television or telephony center of transmit signal is known as a carrier. The carrier in an analog signal is modulated by varying volume or shifting frequency up or down in relation to the incoming signal. Satellite carriers operating in the analog mode are usually frequency modulated. CASE (Computer Assisted Software Engineering): The application of computer technology to systems development activities, techniques and methodologies. Sometimes referred to as Computer Aided Systems Engineering. CDF (Channel Definition Format): Used in Internet-based broadcasting. With this format, a channel serves as a web site that also sends an information file about that specific site. Users subscribe to a channel by downloading the file. CDMA (Code Division Multiple Access): A multiple-access scheme where stations use spreadspectrum modulations and orthogonal codes to avoid interfering with one another. Cell: Geographic unit of a wireless phone system. Regions are divided into small cells, each equipped with a low-powered radio transmitter. When a mobile phone moves from one cell to another, phone calls are handed off. CGI (Common Gateway Interface): A set of guidelines that determines the manner in which a web server receives and sends information to and from software on the same machine. CGI-BIN: The frequently used name of a directory on a web server where CGI programs exist.

CLEC (Competitive Local Exchange Carrier): A company providing local telephone service. Click Through: In advertising on the Internet, click through refers to how often viewers respond to an ad by clicking on it. Also known as click rate. Client/Server (networking): A way of running a large computer setup. The "Server" is the host computer that acts as the central holding ground for files, databases and application software. The "Clients" are all of the PCs connected to the network that share data with the Server. This is a vast change from the networks of the past that were connected to expensive, complicated “mainframe” computers. CMOS (Complementary Metal-Oxide Semiconductor): Integrated-circuit technology used for processors and memory. Coaxial Cable: A type of cable widely used to transmit telephone and broadcast traffic. The distinguishing feature is an inner strand of wires carrying a signal surrounded by an insulator that in turn is surrounded by another conductor that serves as the ground. Codec: Hardware or software that converts analog to digital and digital to analog (in both audio and video formats). Codecs can be found in digital telephones, set-top boxes, computers and videoconferencing equipment. The term is also used to refer to the compression of digital information into a smaller format. Co-Location: Refers to having a server belonging to one group that is physically located on a network belonging to another group. Co-location is usually practiced for security reasons. Commerce Chain Management (CCM): Includes Internet-based tools to facilitate sales, distribution, inventory management and content personalization. Compression: A technology in which a communications signal is squeezed so that it uses less bandwidth (or capacity) than it normally would. This saves storage space and shortens transfer time. The original data is decompressed when read back into memory.

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COMSAT: The Communications Satellite Corporation that serves as the U.S. Signatory to INTELSAT and INMARSAT. Cookie: A piece of information sent to a web browser from a web server that the browser software saves and then sends back to the server upon request. Cookies are used by web site operators to track the actions of users returning to the site. CPC (Cost Per Click): In advertising on the Internet, an ad rate charged only if a viewer responds to a displayed ad. CPM (Cost Per Thousand): A standard measure of media cost-efficiency. The measure related the cost of a medium to its audience delivery. For example, an ad placement cost of $4,000 in a 100,000-circulation magazine yields a cost of $40 per thousand. CPU (Central Processing Unit): The part of a computer that interprets and executes instructions. It is composed of an arithmetic logic unit, a control unit and a small amount of memory. CRM (Customer Relationship Management): The automation of integrated business processes involving customers—sales (contact management, product configuration), marketing (campaign management, telemarketing) and customer service (call center, field service).

DBS (Direct Broadcast Satellite): A high-powered satellite authorized to broadcast television programming directly to homes. Home subscribers use a dish and a converter to receive and translate the TV signal. Dial-Up Access: The connection of a computer or other device to a network through a modem and a public telephone network. The only difference between dial-up access and a telephone connection is that computers are at each end of the connection rather than people. Dial-up access is slower than DSL, ISDN and other advanced connections. Digital: Transmission of a signal reducing all of its information to ones and zeros and then regrouping them at the reception end. Digital transmission vastly improves the carrying capacity of the spectrum while reducing noise and distortion of the transmission. Digital Local Telephone Switch: A computer that interprets signals (dialed numbers) from a telephone caller and routes calls to their proper destinations. A digital switch also provides a variety of calling features not available in older analog switches, such as call waiting. Digital Signal Processor: Chip that converts analog signals such as sound and light into digital signals.

Cyber: This term is commonly used as a prefix to things and ideas that are being made more prevalent in society through the spread of computers and technology.

Disaster Recovery: A set of rules and procedures that allow a computer site to be put back in operation after a disaster has occurred. The concept of moving backups off-site constitutes the minimum basic precaution for disaster recovery. The remote copy is used to recover data if the local storage is inaccessible after a disaster.

Cyberspace: This term refers to the entire realm of information available through computer networks.

Discrete Semiconductor: Chip with one diode or transistor.

Datanets: Datanets are generally private networks of land-based telephone lines, satellites or wireless networks that allow corporate users to send data at high speeds to remote locations while bypassing the speed and cost constraints of traditional telephone lines.

Disk Mirroring: A data redundancy technique in which data is recorded identically on multiple separate disk drives at the same time. When the primary disk is off-line, the alternate takes over, providing continuous access to data. Disk Mirroring is sometimes referred to as "RAID."

DBMS (Data Base Management System): A system used to store, retrieve and manipulate data in an organized fashion. Usually consists of dictionary, manipulation, security and access components.

DNA (Distributed interNet Applications Architecture): A current Microsoft project, also known as Windows DNA, that is dependent on Active Directory and is designed to provide secure


delivery of software components over the Internet and intranets. DOCSIS (Data over Cable Service Interface Specification): Standards for transferring data over cable television. Domain: A domain is a domain name (see below) that has server records associated with it. Domain Name: This name identifies an individual site on the Internet and is always comprised of at least two parts, separated by dots, such as IBM.com. Domain (Top-Level): Either an ISO country code or a common domain name such as .com, .org or .net. DRM (Digital Rights Management): Enables control and maintenance of publishers’ rights by delivering encrypted information and, instead of providing the key (or using the recipient’s public key for encryption), in effect permitting the recipient to borrow the decryption key in a highly controlled fashion. DS-1: A digital transmission format that transmits and receives information at a rate of 1,544,000 bits per second. DSL (Digital Subscriber Line): A set of technologies that increases the rate at which information can be delivered across a copper subscriber line. DSS (Digital Satellite System): Hughes Electronics’ brand of DBS (see above) system. Duplicate Host: A single host name that maps to duplicate IP addresses. DVD (Digital Video Disc): DVDs look a lot like music CDs, but they can store more than seven times as much data (DVDs store 4.7 gigabytes of data, compared to 650 megabytes on a CD). They are commonly used to store full-length motion pictures. Dynamic HTML: Web content that changes with each individual viewing. The same site, for example, could appear different to the viewer depending on conditions such as the geographic location of the reader, the time of day, previous pages viewed by the reader and the user’s profile.

EDI (Electronic Data Interchange): This is an accepted standard format for the exchange of data between various companies’ networks. EDI allows for the transfer of e-mail as well as orders, invoices and other files from one company to another. EFT (Electronic Funds Transfer): A method of moving money from one account to another via computer. Withdrawing funds from your account using an automatic teller machine is a good example, as is paying bills using Quicken software on a PC. E-Mail: The use of software that allows the posting of messages (text, audio or video) over a network. Email may be used on a LAN, a WAN or the Internet. It also may be used via online services such as America Online. E-mail can be used to send a message to a single recipient or may be broadcast to a large group of people at once. Enterprise Application: A major software tool intended to manage data over an extremely large corporate or government user base (e.g., SAP, PeopleSoft). ERP (Enterprise Resource Planning): Packages that enable the creation of a single corporate image from disparate, decentralized divisions, enabling users to visualize underlying business processes, reshape these processes and renovate their businesses. Ethernet (networking): The standard format on which local area network equipment works. Abiding by Ethernet standards allows equipment from various manufacturers to work together. Expert Systems: A practical development of AI (see above) that requires creation of a knowledge base of facts and rules furnished by human experts and uses a defined set of rules to access this information in order to suggest solutions to problems. Extensible Markup Language: See "XML. " Extranet: A computer network that is accessible in part to authorized outside persons instead of operating like an intranet, which uses a firewall to limit accessibility. FAQ: An acronym for "frequently asked questions," this kind of document answers inquiries about a

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given topic. Generally, FAQs come in the form of a help file or as a hypertext document. FCC (Federal Communications Commission): The U.S. federal regulatory body, consisting of five members, regulates interstate communications under the Communications Act of 1934. FDDI (Fiber Distributed Data Interface): A token ring (see below) passing scheme that operates at 100 Mbps over fiber optic lines with a built in geographic limitation of 100 kilometers. This type of connection is faster than both Ethernet and T-3 connections.

Gateway: A device connecting two or more networks that may use different protocols and media. Gateways translate between the different networks and can connect locally or over wide area networks. Geostationary: This term refers to a geosynchronous satellite angle with zero inclination, so a satellite appears to hover over one spot on the earth's equator. GIF (Graphic Interchange Format): A widely used format for image files. Gigabyte: A group of bytes generally defined as either 1,000 or 1,024 megabytes.

Fiber Optics: Fiber optic is a type of telephone cable made from glass that can handle vast amounts of voice, data and video at once by carrying them along on beams of light.

Gigahertz (GHz): One billion cycles per second. As one moves above the millimeter waves, signals begin to take on the characteristics of lightwaves.

File Server: Computer that is modified to store and transfer large amounts of data to other computers. File servers often receive data from mainframes and store it for transfer to other micros, or from other micros to mainframes.

Global System for Mobile Communications (GSM): The standard cellular format used throughout Europe that makes one type of cellular phone usable in every nation on the continent and in the U.K.

Firewall: Hardware and software that keep unauthorized users from accessing a network.

Gopher: A way of making menus of material available over the Internet. This is a client-and-server form of program, meaning that the user must have a gopher client program in order to utilize it.

Frame Relay: An accepted standard for sending large amounts of data over phone lines and private datanets. Frame Relay refers to the fact that data is broken down into standard size "frames" prior to transmission. Frequency: The number of times that an alternating current goes through its complete cycle in one second of time. One cycle per second is also referred to as one hertz; 1000 cycles per second, one kilohertz; 1,000,000 cycles per second, one megahertz and 1,000,000,000 cycles per second, one gigahertz. Frequency Band: A term for designating a range of frequencies in the electromagnetic spectrum. FTP (File Transfer Protocol): A widely used method of transferring data and files between two Internet sites. Fuzzy Logic: Used in artificial intelligence, fuzzy logic recognizes that statements are not only just "true" or "false"–but also "more or less certain" or "very unlikely."

Groupware: An emerging type of software that is gaining immense popularity. Groupware enables various people on a network to contribute to one document at the same time, sharing ideas, molding the final product and monitoring its progress along the way. It’s a new way of group "thinking" without physical meetings. Lotus Notes pioneered this market. HDML (Handheld Devices Markup Language): A text-based markup language designed for display on a smaller screen (e.g., cellular phone, PDA, pager). Enables the mobile user to send, receive and redirect e-mail as well as access the Internet (though only to HDML-enabled web sites). Helper Applications: Applications that allow the user to view or play downloadable files. Hertz: A measure of frequency equal to one cycle per second. Most radio signals operate in ranges of megahertz or gigahertz.


Hit: A single request from a web browser for something from a web server; i.e. a request for text or graphics.

ICANN: The Internet Corporation for Assigned Names and Numbers. It acts as the central coordinator for the Internet’s technical operations.

Home Page: The main page of a web site. Usually, the home page features links to other pages within the site.

IEEE (Institute of Electrical and Electronic Engineers): Standards body.

Host: A host computer is any machine on a network that is responsible for services received by other machines on that network. Host Name (or Firstname): The first portion of a host's domain name. HotJava: This set of products, developed by Sun Microsystems, utilizes Java technology. A set of libraries intended for building applications and a Java-enabled web browser are among existing HotJava products. HTML (Hypertext Markup Language): A language for coding text for viewing on the World Wide Web. It is unique because it enables the use of hyperlinks from one site to another. Such hyperlinks create a web. HTTP (Hypertext Transfer Protocol): The protocol used most frequently on the World Wide Web to move hypertext files between clients and servers on the Internet.

Impressions: In Internet advertising, the total number of times an ad is displayed on a web page. Impressions are not the same as "hits," which count the number of times each page or element in a page is retrieved. Since a single complicated page on a web site could consist of five or more individual elements, including graphics and text, one viewer calling up that page would register multiple hits but just a single impression. Information Superhighway: This common term refers to the Internet, bulletin board services, online services and other types of connective, telecommunication-like services. Infrastructure: The telecommunications infrastructure is comprised of all of the cable and equipment installed in the worldwide telecommunications market. Most of today’s telecommunications infrastructure is connected by copper and fiber optic cable, which represents a huge capital investment that telephone companies would like to continue to utilize in as many ways as possible.

Hub (networking): A centralized switch box, or a common connection point, for devices in a network. Hubs contain multiple ports that can intertransmit information in order to maximize the viewing of data. Several types of hubs exist, such as passive hubs (data conduits), intelligent or manageable hubs (hubs with additional traffic-monitoring features) and switching hubs. Switching hubs read the destination address of each packet of information and then forward the packet to the correct location.

INMARSAT: The International Maritime Satellite Organization, or INMARSAT, operates a network of satellites used in international transmissions for all types of international mobile services including maritime, aeronautical and land mobile.

Hub (Internet usage): A comprehensive Internet site dedicated to one category of user or one niche of interest.

INTELSAT: The International Telecommunications Satellite Organization operates a network of 20 satellites primarily for international transmissions but also provides domestic services to some 40 countries.

Hyperlink: A hyperlink is an element in an electronic document that links to another document or to another place in the same document. Generally, the user clicks on the hyperlink in order to follow it.

Integrated Circuit (IC): Another name for a semiconductor, an IC is a piece of silicon on which thousands (or millions) of transistors have been combined.

Interactive: Allows two-way data flow. For example, the Internet is interactive because a viewer can exchange information with the site—for example, by ordering a product.

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Interexchange Carrier (IXC or IEC): Any company providing long distance phone service between LECs and LATAs. (See "LEC" and "LATAs" below.) Interface: Refers to (1) a common boundary between two or more items of equipment or between a terminal and a communication channel, (2) the electronic device to interconnect two or more devices or items of equipment having similar or dissimilar characteristics or (3) the electronic device placed between a terminal and a communication channel to protect the network from the hazard of excess voltage levels. Internet: The Internet (the "Net") is a global computer network that provides a unique (and currently cost-free) way for millions of users to access each other by e-mail. Additionally, users may access thousands of databases at sites that are open to the Internet. Access is generally through HTMLenabled sites on the World Wide Web. Internet Appliance: A non-PC device that connects users to the Internet for specific or general purposes. A good example is a cellular telephone with a small screen and Internet capabilities. Internet Telephony: This category of hardware and software enables users to utilize the Internet to make telephone calls. Also known as "voice over IP." InterNIC: This collaboration between AT&T and Network Solutions, Inc. offers directory and database services, registration services, support services and net scout services to the public. Through InterNIC, one can gain access to white pages, domain name and IP address management services, education and information services and Internet-related publications. Intranet: A network protected by a firewall for sharing data and e-mail within an organization or company. Usually, intranets are used by organizations for internal communication. IP Number/IP Address: ("IP" stands for "Internet Protocol") A number or address with four parts that are separated by dots. Each machine on the Internet has its own IP number, which serves as an identifier.

ISDN (Integrated Services Digital Networks): Advanced telecommunications services offered at higher speeds over standard copper phone lines. While slower than fiber-optic cable, ISDN is a big step up from traditional copper wire speeds. ISO 9000, 9001, 9002: Standards set by the International Organization for Standardization for quality procedures. ISO 9000, 9001 and 9002 are the quality certifications for manufacturing. ISP (Internet Service Provider): A company that sells access to the Internet to individual subscribers. IT (Information Technology): The department responsible for all mainframe, telecommunications, media, television, video, micro computing and technical services. ITU-T (International Telecommunications Union for Telephony): The international body responsible for telephone and computer communications standards describing interface techniques and practices. These standards include those that define how a nation’s telephone and data systems connect to the worldwide communications network. Java: A programming language developed by Sun Microsystems that spices up WebPages with interactive graphics. Java can be read by people using any type of computer or operating system. Netscape Communications (a hot developer of Internet software) and other leading firms have licensed Java for use in new browsing tools. JPEG (Joint Photographic Experts Group): A widely used format for image files. Ka-Band: The frequency range from 18 to 31 GHz. The spectrum allocated for satellite communication is 30 GHz for the up-link and 20 GHz for the downlink. Kilobyte: This is a measure for 1,000 or 1,024 bytes. Kilohertz (kHz): This is a measure of a unit of frequency equal to 1,000 Hertz. KM (Knowledge Management): Includes techniques and technologies that help users find their way through existing information. Also defined as capturing and growing knowledge as employees in an


organization interact with customers, partners and products. LAN (Local Area Network): A computer network that is generally within one office or one building. The LAN can be very inexpensive and efficient to set up when small numbers of computers are involved. It may require a network administrator and a serious investment if hundreds of computers are hooked up to the LAN. A LAN enables all computers within the office to share files and printers, to access common databases and to send e-mail to others on the network. LATA (Local Access and Transport Area): Operational service areas established after the breakup of AT&T to distinguish local from longdistance service. The U.S. is divided into 161 LATAs. Leased Line: This kind of connection is a phone line that is rented for use in continuous, long-term data connections. LEC (Local Exchange Carrier): Any local telephone company, i.e., a carrier that provides ordinary phone service under regulation within a service area. LINUX: An open, free operating system that is shared readily with millions of users worldwide. These users continuously improve and add to the software's code. It can be used to operate computer networks and Internet appliances as well as PCs. LMDS (Local Multipoint Distribution System): Similar to a wireless fiber optic system, it has tremendous, high-quality and high-capacity transmission ability. Consumers who subscribe to the service will be able to get such features as telephone, television and high-speed Internet access bundled together. LSI (Large-Scale Integration): The placement of thousands of electronic gates on a single chip. This makes the manufacture of powerful computers possible. Mainframe Computer: One of the largest types of computer, usually capable of serving many users simultaneously, with exceptional processing speed.

MAN (Metropolitan Area Network): A data and communications network that operates over metropolitan areas and recently has been expanded to nationwide and even worldwide connectivity of highspeed data networks. A MAN can carry video and data. Mbps (Megabits per second): One million bits transmitted per second. Megabytes: A measure of one million bytes, or 1,024 kilobytes. Megahertz (MHz): A measure of frequency equal to one million Hertz. Microprocessor: Also known as Central Processing Unit or CPU. Computer on a digital semiconductor chip. It performs math and logic operations and executes instructions from memory. Microwave: Line-of sight, point-to-point transmission of signals at high frequency. Microwaves are used in data, voice and indeed all types of information transmission. The growth of fiber optic networks has tended to curtail the growth and use of microwave relays. Middleware: Software that interprets requests between a PC or workstation application and an antiquated database running on a mainframe. Also used to describe software that helps an application communicate with an underlying operating system. MIME (Multipurpose Internet Mail Extensions): A widely used method for attaching non-text files to e-mails. MIPS (Millions of Instructions per Second): Measured in millions. For instance, 25 MIPS is 25 million machine instructions per second, a measure used to compare relative computing power. Modem: This device allows a computer to be connected to a phone line, which in turn enables the computer to receive and exchange data with other machines.

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Modulator: A device that modulates a carrier. Modulators are found in broadcasting transmitters and satellite transponders. The devices are also used by CATV companies to place a baseband video television signal onto a desired VHF or UHF channel. Home video tape recorders also have built-in modulators that enable the recorded video information to be played back using a television receiver tuned to VHF channel 3 or 4.

communications paths and supports high traffic loads through routing decisions. New Media: A wide array of digital communication technologies, including Internet development tools and services, desktop and portable personal computers, workstations, servers, audio/video compression and editing equipment, graphics hardware and software, high-density storage services and video conferencing systems.

MP3: A subsystem of MPEG (see below) used to compress sound into computer files. Now the most commonly used format for downloading music. MP3 compresses music 10 to 14 times while still retaining CD quality.

NIC (Network Information Center): Any organization responsible for supplying information about a network.

MPEG, MPEG-1, MPEG-2, MPEG-3: The moving Picture Experts Group digital standards for the compression of motion or still video for transmission or storage. MSP (Managed Service Provider): An outsourcer that deploys, manages and maintains the back-end infrastructure for Internet businesses. Multicasting: Sending data, audio or video simultaneously to a number of clients. Also known as "broadcasting." Multimedia: A presentation via several different media at once. For example, an encyclopedia in CDROM format is generally multimedia because it features written text, video and sound in one package. Multipoint Distribution System (MDS): A common carrier licensed by the FCC to operate a broadcastlike omni-directional microwave transmission facility within a given city. MDS carriers often pick up satellite pay-TV programming and distribute it, via their local MDS transmitter, to specially installed antennas and receivers. Network: A network is created when two or more computers are connected. Network Numbers: The first portion of an IP address that identifies the network to which hosts in the rest of the address are connected. Neural Networks: Computer architecture that enables redundancy, self-reparation of

Node: Any single computer connected to a network or a junction of communications paths in a network. NS (Nanosecond): A billionth of a second, a common unit of measure of computer operating speed. NTIA: Acronym standing for the National Telecommunications and Information Administration, a unit of the Department of Commerce that address U.S. government telecommunications policy, standards setting and radio spectrum allocation. www.ntia.doc.gov Object Technology: By merging data and software into "objects," a programming system becomes "object-oriented." For example, an object called "weekly inventory sold" would have the data and programming needed to construct a flow chart. Some new programming systems–including Java–contain this feature. Object Technology is also feature in many Microsoft products. (See "Java" above.) OC3 to OC192: Very high speed data lines that run at speeds from 155 to 9,600 Mbps. Online: When a device is online, it is turned on and connected, whether to the Internet or to another device. When printers are ready to receive data from a computer, they are considered online. Open Computing: A movement spawned by the Unix community to make computers and software that are standardized along published specifications so that hardware and software can be used interchangeably.


OS (Operating System): This is the software that allows applications like word processors or web browsers to run on a computer. For example, Windows 2000 is an operating system. P2P (Peer-to-Peer): Form of cooperative processing in which either of the programs involved can initiate communication with the other. In a peer network, every station can function as both a client and a server. Napster is a peer-to-peer system. Packet Switching: This is a higher-speed way to move data through a network. Files are broken down into smaller "packets" that are reassembled electronically after transmission. Palm Pilot: A handheld device in which data is stored and may also be transmitted. Data usually consists of address books, calendar information and e-mail. This genre of small personal computers is known as PDAs (see "PDA" below). PBX: A central telephone system within one large business office used to route incoming and outgoing calls to various employees and onto long-distance networks. PBX functions are being revolutionized by the application of computer functions, such as voice mail. (See "Voice Mail" below.) PC: "PC" stands for personal computer, an affordable, efficient computer meant to be used by one person and frequently connected to a network as a "client." PCMCIA: Personal Computer Memory Card International Association. PCS: See "Personal Communication Service" below. PDA (Personal Digital Assistant): A handheld or pocket-size device containing address and calendar information. A Palm Pilot is a PDA. Peer-to-Peer: See "P2P" above. Perl (Practical extraction and report language): A programming language geared towards text processing that was developed by Larry Wall. Personal Communication Service (PCS): A type of cellular mobile phone service.

Plug-in: Any small piece of software that adds extra functions to a larger piece of software. POP: An acronym for both "Point of Presence" and "Post Office Protocol." Point of presence refers to a location that a network can be connected to (generally used to count the potential subscriber base of a cellular phone system), while post office protocol refers to the way in which e-mail software obtains mail from a mail server. Port: An interface (connector) between the computer and the outside world. The number of ports on a communications controller or front-end processor determines the number of communications channels that can be connected to it. The number of ports on a computer determines the number of peripheral devices that can be attached to it. Portal: A comprehensive web site that is designed to be the first site seen when a computer logs on to the web. Portal sites often have links to e-mail usage, a search engine or other features. Yahoo! and MSN.com are portals. Portals are aimed at broad audiences with common interests. (Also see "Hub.") PPP (Point-to-Point Protocol): Protocol that enables a computer to use the combination of a standard telephone line and modem to make TCP/IP connections. Protocol: A set of rules for communicating between computers. The use of standard protocols allows products from different vendors to communicate on a common network. PTSN (Public Switched Telephone Network): A term that represents the traditional telephone system. PTV (Personal Television): TV appliances, usually set-top boxes, which allow television viewers to pause live programs (in addition to VCR-type controls such as fast-forward and rewind). Some of the appliances have the ability to recognize viewing patterns and suggest programs based on user profiles. Companies such as Replay TV, TiVo and WebTV offer PTV technology. Push Technology: See "Webcasting" below. RAM (Random Access Memory): Computer memory used to temporarily hold programs and data.

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Real Audio: A helper software application that enables the user to hear real-time audio via the Internet. Real Time: A real-time system or software is one specially designed to acquire, process, store and display large amounts of rapidly changing information almost instantaneously with microsecond responses as changes occur. Router (networking): This is an electronic link that enables two different local area networks to talk to each other, even though each network may be based on a different standard. SAN (Storage Area Network): Links host computers to remote storage systems. Satellite Broadcasting: The use of Earth-orbiting satellites to transmit, over a wide area, TV, radio, telephony, video and other data in digitized format. Scalable: A scalable network can grow and adapt as customer needs increase and change. Scalable networks can easily manage increasing numbers of workstations, servers, user workloads and added functionality.

Shareware: Software that is available for users to download for free from the Internet, usually with the expectation that they will register or pay for the software if they continue to use it. Many shareware programs are set to expire after a period of time. Shockwave: An authoring tool that allows multimedia presentations to appear on the Internet. Shockwave enables interactive graphics, sound and animation to be viewed on the web. SLIP (Serial Line Internet Protocol): The connection of a traditional telephone line, or serial line, and modem to connect a computer to an Internet site. Slugs (Internet usage): Small graphical icons that are used frequently in order to establish a visual language. They often function as buttons such as sound slugs, which inform the user of the size of a sound file and, when clicked, download the file. SMDS (Switched Multimegabit Data Service): A method of extremely high-speed transference of data. SMTP (Simple Mail Transfer Protocol): The primary form of protocol used in transference of email.

SCSI (Small Computer System Interface): A dominant, international standard interface used by UNIX servers and many desktop computers to connect to storage devices; a physical connection between devices.

SNMP (Simple Network Management Protocol): A set of communication standards for use between computers connected to TCP/IP networks.

SDSL: See "Digital Subscriber Line" above.

SOAP (Simple Object Access Protocol) a method for applications to communicate with each other using web protocols line HTTP.

Semiconductor: Generic term for a device that controls electronic signals. It specifically refers to a material (such as silicon, germanium or gallium arsenide) that can be altered to either conduct electrical current or block its passage. Server: A computer that performs and manages specific duties for a central network. It may include storage devices. Set-Top Box: Typically a cable modem a set-top box sits on top of a TV set and is an enhancement to cable TV or other television reception. For example, a cable modem is a set-top box that enables Internet access via TV cable.

SONET (Synchronous Optical Network Technology): A mode of high-speed transmission meant to take full advantage of the wide bandwidth in fiber optic cables. Spam: A term used to refer to generally unwanted, generally solicitous, bulk-sent e-mail. SQL (Structured Query Language): A language set that defines a way of organizing and calling data in a computer database. SQL is becoming the standard for use in client/server databases. SRDF (Symmetrix Remote Data Facility): A highperformance, host-independent business solution that


enables users to maintain a duplicate copy of all or some of their data at a remote site. Streaming Media: One-way audio and/or video that is compressed and transmitted over a data network. The media is viewed or heard almost as soon as data is fed to the receiver – there is usually a buffer period of a few seconds. Supply Chain Management (SCM): Includes Internet-based purchasing/ordering and control of parts, products and services required to maintain inventory or create finished goods. Switch (networking): A network device that directs packets of data between multiple ports, often filtering the data so that it travels more quickly. T1: This is a standard for broadband digital transmission over phone lines. Generally, it can transmit at least 24 voice channels at once over copper wires–at a high speed of 1.5 million bps. T3: This type of transmission over phone lines supports data rates of 43 Mbps. T3 lines consist of 672 channels, and such lines are generally used by Internet service providers. These lines are also referred to as DS3 lines. (Also, see “OC3”.) TCP/IP (Transmission Control Protocol/Internet Protocol): The combination of a network and transport protocol developed by ARPANET for internetworking IP-based networks. TDMA (Time Division Multiple Access): A digital service for relatively large users of international public-switched telephony, data, facsimile and telex. TDMA also refers to a method of multiplexing digital signals that combines a number of signals passing through a common point by transmitting them sequentially, with each signal sent in bursts at different times. See "Time Division Multiple Access" below. Telecommunications: Systems of hardware and software used to carry voice, video and/or data between locations. This includes telephone wires, satellite signals, cellular links, coaxial cable and related devices.

Telnet: The Telnet program, which is a terminal emulation program for TCP/IP networks like the Internet, runs on a computer and connects to a particular network. Directions entered on a computer that is connected using Telnet will be read and followed just as if they had been entered on the server itself. Through Telnet, users are able to control a server and communicate with other servers on the same network at the same time. Telnet is commonly used to remotely control web servers. Token Ring: A local area network architecture in which a token, or continuously repeating frame, is passed sequentially from station to station. Only the station possessing the token can communicate on the network. Transistor: Device used for amplification or switching of electrical current. UNIX: A multi-user, multitasking operating system that runs on a wide variety of computer systems from PCs to mainframes. URL (Uniform Resource Locator): The "address" that allows an Internet browser to locate a homepage or web site. For example: http://www.aol.com is the URL for America Online. Very Small Aperture Terminal (VSAT): A small Earth station terminal, generally 0.6-2.4 meters in size, that is often portable and primarily designed to handle data transmission and private-line voice and video communications. Voice Mail: A sophisticated electronic telephone answering service that utilizes a computer. Voice mail enables users to receive faxes and phone messages and to access those messages from remote sites. VPN (Virtual Private Network): A VPN cordons off part of a public network to create a private LAN. VSAM (Virtual Storage Access Method): A data storage and retrieval mechanism designed to maintain large quantities of data on external disks or drums on computers designed for virtual storage systems. WAN (Wide Area Network): The other office network (see "LAN"), the WAN stretches over a long

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distance, usually connecting several buildings or locations. WAP (Wireless Access Protocol): A technology that enables the delivery of World Wide Web pages in a smaller format readable by screens on cellular phones. Web Page: A document on the World Wide Web that is identified by a URL. Webcasting: The act of using the Internet (the World Wide Web, usually) to broadcast information or entertainment. Webmaster: Any individual who runs a web site. Webmasters generally perform maintenance and upkeep. Web Site: A specific domain name location on the World Wide Web. Each site, which contains a home page, usually consists of additional documents. Wide Area Network (WAN): A regional or global network that provides links between all local area networks within a company. For example, Ford Motor Company might use a WAN to enable its factory in Detroit to talk to its sales offices in New York and Chicago, its plants in England and its buying offices in Taiwan. A WAN refers to the primary, globe-spanning networks linked together for one organization. Wireless Cable: A pay television service that delivers multiple programming services to subscribers who are equipped with special antennas and tuners. It is an alternative to traditional, wired cable TV systems. Workstation: Simply put, a workstation is a highpowered desktop computer, usually used by engineers. World Wide Web: Also known as the "web." This is a computer system that provides enhanced access to various sites on the Internet through the use of hyperlinks. Click your mouse on a link that is displayed in one document and it will take you to another related document.

XML (Extensible Markup Language): This programming language enables designers to add extra functionality to documents that could not otherwise be utilized with standard HTML coding. XML was developed by the World Wide Web Consortium. It can communicate to various software programs the actual meanings contained in HTML documents. For example, it can enable the gathering and use of information from a large number of databases at once, and place that information into one web site window.


INTRODUCTION

PLUNKETT'S E-COMMERCE & INTERNET BUSINESS ALMANAC 2001-2002 is the second edition of our guide to the industry that has evolved around the Internet. This almanac is designed to be a general source for researchers. It is especially intended to assist with market research, strategic planning, employment searches, contact or prospect list creation (be sure to see the export capabilities of the accompanying CD-ROM that is available to book and ebook buyers) and financial research, and as a data resource for executives and students of all types. The data and areas of interest covered are intentionally broad, ranging from the various types of businesses involved in e-commerce and the Internet, to technology and access providers, to an in-depth look at the major firms involved in these fields.

components of the Internet industry (see “How To Use This Book”). For example, the impact of the Internet upon retail sales is discussed in exacting detail, along with easy-to-use tables on all facets of the Internet in general, from the types of technologies and services involved to names and descriptions of the divisions and affiliates of the major firms within this industry. In addition, this book presents a general overview of Internet business models (see “How To Use This Book”). For example, the soaring use of Internet sites to boost business, deal in e-commerce and publish data of all types is covered in exacting detail, along with easy-to-use tables on all facets of the Internet and World Wide Web in general.

Because of the exploding nature of the e-commerce and Internet industry, we were obviously not capable of including every related firm or supplier. Nonetheless, we did accomplish a significant and unique feat with this book: we identified, researched and profiled 386 major companies that were operating at significant levels of revenues and services provided, as of mid 2001. (See Chapter 6 for more details).

THE E-COMMERCE & INTERNET 400 is our unique grouping of the biggest, most successful corporations in all segments of the e-commerce and Internet business. Tens of thousands of pieces of information, gathered from a wide variety of sources, have been researched and are presented in a unique form that can be easily understood. This section includes thorough indexes to THE E-COMMERCE & INTERNET 400, by geography, industry, brand names, subsidiary names and other topics.

PLUNKETT'S E-COMMERCE & INTERNET BUSINESS ALMANAC takes a rounded approach for the general researcher or student. This book presents a complete overview of the major

Especially helpful is the way in which PLUNKETT'S E-COMMERCE & INTERNET BUSINESS ALMANAC readily enables readers to compare the financial records and growth plans of large Internet

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companies and major industry groups. You will see the financial record of each firm for the past five years, along with the impact of earnings, sales, and strategic plans on each company’s potential to fuel growth and provide lucrative investment and employment opportunities.

subsidiaries, affiliations, divisions and activities within a firm’s corporate structure. •

This volume is intended to be a general guide. That means that researchers should look to this book for an overview, and, when conducting indepth research, should contact the specific corporations or industry associations in question for the very latest changes and data. Where possible, we have listed contact names, toll-free telephone numbers and World Wide Web site addresses for the companies, government agencies and industry associations involved, so that the reader may get further details without unnecessary delay.

•

We have used exhaustive efforts to locate, and fairly present, accurate and complete data. However, when using this book or any other source for business and industry information, the reader should use caution and due diligence by conducting further research where it seems appropriate. We wish you success in your endeavors, and we trust that your experience with this book will be both satisfactory and productive.

No other source provides this book’s easy-tounderstand comparisons of growth, expenditures, technologies, trends, corporations, development and many other items of great importance to people of all types who may be studying the Internet industry. By scanning the data groups and the unique indexes, you can find the best information to fit your personal research needs. The best, major growth companies are ranked using specific criteria. Which companies have the fastest growth rates? Which company is the biggest employer? Which company earns the highest profits? All of these things and more are easy for the reader to find. This book’s job is to help you sort through easy-tounderstand summaries of today’s Internet products, services and trends in a quick and effective manner. Whatever your purpose for researching the Internet field, you will find this book to be a valuable guide. Nonetheless, as is true with all resources, this volume has limitations that the reader should be aware of: •

•

•

Financial data and other corporate information can change quickly. A book of this type can be no more current than the data that was available as of the time of editing. Consequently, the financial picture, management and ownership of the firm(s) you are studying may have changed since the date of this book. For example, this almanac includes the most up-to-date sales figures and profits available to the editors as of early 2001. That means that we have typically used financial data for December 31, 2000, or for a fiscal year that ended during 2000. Corporate mergers, acquisitions and downsizing are occurring at a very rapid rate. Such events may have created significant change, subsequent to the publishing of this book, within a company you are studying. Some of the companies profiled are so large in scope and in variety of business endeavors conducted within a parent organization that we have been unable to completely list all

Jack W. Plunkett Houston, Texas July, 2001


HOW TO USE THIS BOOK

The two primary sections of this book are devoted first to an overview of the e-commerce and Internet industry and then to the “Individual Data Listings” for THE E-COMMERCE & INTERNET 400. If time permits, you should begin your research in the front chapters of this book. Also, you will find lengthy indexes in Chapter 6 and in the back of the book. THE E-COMMERCE & INTERNET BUSINESS INDUSTRY Glossary. A short list of e-commerce and Internet Industry terms. Chapter 1: Online Retailing (Business-toConsumer) Chapter 2: Business-to-Business Chapter 3: Online Financial Services Chapter 4: Trends in Personal Computers and Internet Access Chapter 5: E-Commerce & Internet Business Contacts — Addresses, Telephone Numbers and World Wide Web Sites. This chapter covers contacts for important government agencies, ecommerce and Internet organizations and trade groups.

THE E-COMMERCE & INTERNET 400 Chapter 6: THE E-COMMERCE & INTERNET 400: Who They Are and How They Were Chosen. The companies compared in this book were carefully selected from all e-commerce and Internet sectors on a nationwide basis. For a complete description, see Chapter 6. Individual Data Listings: Look at one of the companies in THE ECOMMERCE & INTERNET 400’s Individual Data Listings. You’ll find the following information fields: Company Name: The company profiles are in alphabetical order by company name. If you don’t find the company you are seeking, it may be a subsidiary or division of one of the firms covered in this book. Try looking it up in the Index by Subsidiaries, Brand Names and Selected Affiliations in the back of the book.

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Ranks: Industry Group Code: An NAIC code used to group companies within like segments. (NAIC is the system that was recently developed to replace the old SIC codes. A complete list of codes allocated to companies profiled in this book is included at the beginning of Chapter 6.) Ranks Within This Company’s Industry Group: Ranks, within this firm’s segment only, for annual sales and annual profits. Business Activities: A grid divided into six categories. A complete index by industry is in Chapter 6. Types of Business: A listing of the primary types of business specialties conducted by the firm. Brands/Divisions/Affiliations: Major brand names, operating divisions or subsidiaries of the firm, as well as major corporate affiliations – such as another firm that owns a significant portion of the stock. A complete Index by Subsidiaries, Brand Names and Selected Affiliations is in the back of the book. Contacts: The names and titles of up to 24 top officers and executives of the company are listed. Address: The firm’s full headquarters address and telephone number, plus toll-free and fax numbers where available. Also provided are web site addresses. Financials: Annual Sales (2000 or the latest fiscal year available to the editors, plus up to four previous years): These are stated in thousands of dollars (add three zeros if you want the full number). This figure represents consolidated worldwide sales from all operations. 2000 figures may be estimates or may be for only part of the year—partial year figures are appropriately footnoted. (Also, you may want to see the Rankings Within Industry Group table at the beginning of Chapter 6.) Annual Profits (2000 or the latest fiscal year available to the editors, plus up to four previous years): These are stated in thousands of dollars (add three zeros if you want the full number). This figure represents consolidated, after-tax net profit from all operations, generally before non-recurring items. 2000 figures may be estimates or may be for only part of the year—partial year figures are appropriately footnoted. Total Number of Employees: The approximate total number of employees, worldwide, as of the

beginning of 2001 (or the latest data available to the editors). Apparent Salaries/Benefits: Due to wide variations in the manner in which corporations report benefits to the U.S. Government’s regulatory bodies, not all plans will have been uncovered during our effort to research this data. Also, the availability of such plans to employees will vary according to the qualifications that employees must meet to become eligible. For example, some benefit plans may be available only to salaried workers – others only to employees who work more than 1,000 hours yearly. Benefits that are available to employees of the main or parent company may not be available to employees of the subsidiaries. A “Y” in appropriate fields indicates “Yes.” NOTE: Generally, employees covered by wealthbuilding benefit plans do not fully own (“vest in”) funds contributed on their behalf by the employer until as many as five years of service with that employer have passed. Pension Plan: The firm offers a pension plan to qualified employees. The type and generosity of these plans vary widely from firm to firm. Caution: Some employers refer to plans as “retirement plans” when they are actually 401(k) savings plans. True “pension” plans are rarely offered. ESOP Stock Plan (Employees’ Stock Ownership Plan): This plan is gaining in popularity. Typically, the plan borrows money from a bank and uses those funds to purchase a large block of the corporation’s stock. The corporation makes contributions to the plan over a period of time, and the stock purchase loan is eventually paid off. The value of the plan grows significantly as long as the market price of the stock holds up. Qualified employees are allocated a share of the plan based on their length of service and their level of salary. Savings Plan, 401(k): Under this type of plan, employees make a tax-deferred deposit into an account. In the best plans, the company makes annual matching donations to the employees’ accounts, typically in some proportion to deposits made by the employees themselves. A good plan will match one-half of employee deposits of up to six percent of wages. In other words, an employee earning $30,000 yearly might deposit $1,800 (6%) into the plan. The company might match one-half of the employee’s deposit, or $900. The plan grows on a tax-deferred basis, similar to an IRA. A very generous plan will match 100% of employee deposits. However, some plans do not call for the


employer to make a matching deposit at all. Other plans call for a matching contribution to be made at the discretion of the firm’s board of directors. Actual terms of these plans vary widely from firm to firm. Generally, these savings plans will allow employees to deposit as much as 15% of salary into the plan on a tax-deferred basis. However, the portion that the company uses to calculate its matching deposit is generally limited to a maximum of 6%. Stock Purchase Plan: Qualified employees may purchase the company’s common stock at a price below its market value under a specific plan. Typically, the employee is limited to investing a small percentage of wages in this plan. These plans usually offer a 15% discount, but the discount may range from 5 to 15%. Some of these plans allow for deposits to be made through regular monthly payroll deductions. Profit Sharing: Qualified employees are awarded an annual amount equal to some portion of a company’s profits. In a very generous plan, the pool of money awarded to employees would be 15% of profits. Typically, this money is deposited into a long-term retirement account. Caution: Some employers refer to plans as “profit sharing” when they are actually 401(k) savings plans. True profit sharing plans are rarely offered. Highest Executive Salary: The highest executive salary paid, typically a 2000 amount (or the latest year available to the editors) and typically paid to the Chief Executive Officer. Highest Executive Bonus: The apparent bonus, if any, paid to the above person. Second Highest Executive Salary: The nexthighest executive salary paid, typically a 2000 amount (or the latest year available to the editors) and typically paid to the President or Chief Operating Officer.

Second Highest Executive Bonus: The apparent bonus, if any, paid to the above person. Competitive Advantage: A brief statement regarding an outstanding feature that gives the firm an edge in the marketplace. Other Thoughts: A “Y” in appropriate fields indicates “Yes.” Stock Ticker: When available, the unique stock market symbol used to identify this firm’s common stock for trading and tracking purposes. Apparent Women Officers or Directors: It’s difficult to obtain this information on an exact basis, and employers generally do not disclose the data in a public way. However, we have indicated what our best efforts reveal to be the apparent number of women who are either in the posts of corporate officers, or who sit on the board of directors. There is a wide variance from company to company. Hot Spot for Advancement for Women/ Minorities: These are firms that either have posted a far-above-average number of women and/or minorities to high posts, or that have a good record of going out of their way to recruit, train, promote and retain women or minorities in top jobs. (See the Index of Hot Spots For Women and Minorities in the back of the book.) Growth Plans/ Special Features: Listed here are observations regarding the firm’s reputation, hiring plans, plans for growth and product development, along with general information regarding a company’s business and prospects. Locations: Primary locations outside of the headquarters, categorized by regions of the United States and by international locations. A “Y” in the appropriate field indicates “Yes.” A complete index by locations is in this chapter.

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Chapter 1 Business-to-Consumer (Online Retailing)

Significant Trends to Watch Service and Security Privacy, delivery, service, transaction security and honesty are the biggest concerns of Internet consumers (see "Highly Sophisticated Cyberpsychographics Profile and Track Millions of Individual Users" below). Service and follow-through that will retain customers (once they have responded to the costly process of advertising and promotion) will be the benchmark of successful online retailers. Large numbers of consumers continue to be frustrated by breakdowns or complications in the online ordering process. However, an impressive 90% of online shoppers during the 2000 holiday season reported a high level of satisfaction with their experience, according to Jupiter Media Metrix www.jmm.com. Fulfillment and shipping remain immense challenges to many online retailers, particularly during holiday periods. Failure to develop fulfillment infrastructure that will deliver on time has added greatly to the demise of many dotcom retailers. The ability to easily return or exchange merchandise is a critical issue with consumers (see “Business Models” below). Business Models In general, online-only business-toconsumer sites continue to lose vast quantities of

money in their quest to build customer bases and beat the competition. The most profitable pure online business models may turn out to be: 1. Auctions (for example, the highly-profitable eBay); 2. Travel reservations (such as Expedia—the high-volume travel site); 3. Sites that rely on high degrees of personalization in order to build rapport and long-lasting relationships with customers (such as the impressive personalization technology utilized by Amazon.com); and 4. Sites that sell products that lend themselves to customization via lists of options easily described via the web (for example, the incredibly-successful online sale of personal computers by Dell Computer). Early Entry May No Longer Ensure Market Dominance Despite the fame of the largest traditional retail store names, some early Internet-only companies continue to dominate their categories. For example, Amazon.com, with about an 80% market share in online book sales, continues to get vastly more traffic than BarnesandNoble.com, despite the immense success of Barnes & Noble as a traditional book retailer nationwide. However, many major retailers that were not early, aggressive adopters of e-commerce have recently achieved significant market share with their web sites. Examples include Sears, Wal-Mart, Nordstrom and J.C. Penney. Online retail web sites remain among the destinations attaining the highest traffic on the


Internet. For example, top retail sites in March 2001, according to Jupiter Media Metrix, included Amazon at 18 million+ visitors for the month, BarnesandNoble.com at nearly 5 million, CDNow at 4.7 million and Sears.com at 3.8 million. If you consider eBay to be a retail site, it tops the list at 20 million+ per month. For comparison’s sake, consider these figures against those of the most-visited sites such as AOL at 70 million visitors monthly and Yahoo! at about 60 million, and you can readily see that retailers are gaining exceptional traffic online. Personal Items and Consumables Have Been Generally Disappointing Categories Pet products, personal hygiene items and groceries have been big flops online. Equally disappointing have been categories such as furniture, wine and gardening supplies. Jewelry has enjoyed relatively high success as a category, but jewelry sites continue to have difficulty achieving operating profits. Books, consumer electronics, videos, CDs, entertainment tickets and many categories of apparel have proven to be very viable in terms of high volume sales online, even if the sites offering such items have not yet been profitable in general. Online Shoppers Deliver High Purchase Amounts For example, a report by Ernst & Young showed that consumers made large average purchases while shopping online in 1999, including an average amount of $233 spent at Best Buy’s site, $167 at Wal-Mart’s dotcom, $134 at Toysrus.com and $138 at L.L.Bean’s site. Jupiter Media Metrix found that online shoppers purchased an average total of $304 in merchandise during the 2000 holiday season. Acquiring the Customer at Any Cost Is Not a Viable Strategy Amazon.com, using aggressive methods that include affiliate marketing, heavy advertising and cutthroat pricing, continues to build its customer list while losing vast sums. For example, Amazon added an astonishing 2 million customers during the fourth quarter of 1999 alone, bringing its total customer base to 16.9 million. One year later, during the fourth quarter of 2000, it increased sales revenue by 40% over the same period in 1999. By mid 2001, the firm’s customer base was up to 29 million people worldwide. However, that kind of growth had an unsustainable cost. The firm lost a total of $720 million during 1999, and $1.4 billion in 2000.

Amazon has recently placed intense focus on raising profit margins and cutting customer acquisition expense in an attempt to achieve at least one profitable quarter during 2001. Likewise, Buy.com has acquired over 20 million customers by selling leading brand-name electronic goods, books, videos and more at near-wholesale prices. In fact, some of its items have been sold at prices that were below cost. Needless to say, the company is losing buckets full of cash. As the site's popularity builds and its customer base grows, the company is slowly raising prices in an attempt to achieve profitability. Nonetheless, Buy.com lost $133 million in 2000, in spite of sales growth of 32% and total revenues of $788 million. Highly Sophisticated Cyberpsychographics Profile and Track Millions of Individual Users Internet marketing consulting firms have developed complicated methods, including collaborative filtering, cookies and clickstream analysis, to profile individual customers’ web site viewing behavior, personal interests and shopping habits. For example, DoubleClick has exceptionally deep databases on consumer behavior that it has combined with very advanced technology that can help target online advertising. Consumers have become increasingly uncomfortable with this surreptitious gathering of data. New government regulations will be the result. Another result is the growing success of opt-in lists where consumers agree to receive targeted direct marketing via e-mail, as well as the use of contests and prizes designed to lure consumers into handing over personal data. According to a 2000 study by the Pew Internet and American Life Project, www.pewinternet.org, (see the table below) 86% of Internet users favor “opt-in” privacy policies that require firms to ask for permission to use personal information and 54% state that tracking of users is harmful because it invades their privacy. On the other hand, only 27% believe that tracking is helpful because it facilitates personalization. The Demographics of Online Shoppers Are Becoming More Mainstream In earlier years, consumers who shopped online had a high-income, relatively-young, high-education profile. Today, however, the demographics of online shoppers are much more diverse, and purchases by consumers of higher age and moderate income levels

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have increased. (See the table “Where the Internet Population Grew” below.) Consumer Information May Be the Most Successful of All B2C Offerings For example, according to a November 2000 study by the Pew Internet and American Life Project, 57% of people who access the Internet use it for gathering health care information. Sites like Autobytel.com that provide detailed information about automobiles and then enable consumers to solicit bids from new car dealers are huge hits. Likewise, sites that offer travel information (such as Expedia.com and Travelocity.com) draw immense amounts of traffic, and many of them generate significant revenue by booking travel reservations. The bottom line: consumers of all types turn to the Internet for information above all other things. Many times, the information they seek is vital to their eventual purchase decisions. The challenge for B2B companies is to convert that desire for information into revenues in a business model that generates sustainable purchases and profits, whether those purchases be for books, CDs, clothing or something as substantial as an automobile, a home or vital health care services. Internet Users Turn to the Internet for Information Percentage change from May-June 2000 to Nov.-Dec 2000 The percent of Internet users who say they have gone online to: Look for hobby information Browse for fun Buy a product Get news Get medical information Do research for their jobs Get financial information such as stock prices Buy or sell stocks

May-June 2000

Nov.-Dec. 2000

71% 61% 46% 60% 55% 50% 43%

79% 68% 52% 63% 57% 52% 45%

12%

14%

Concerned

Not Concerned 15%

Businesses and people you 84% don't know getting personal information about you and your family Computer hackers getting your 68% 30% credit card #number online Having unqualified people give 54% 43% you medical information online That you'll get a computer 54% 45% virus when you download information Seeing false or inaccurate 49% 49% news reports online People spreading false rumors 47% 50% online to affect stock prices People you meet online lying 39% 48% about who they really are Someone might know what 31% 68% Web sites you've visited Your email will be read by 27% 72% someone besides the person you sent it to Source: Pew Internet & American Life Project May-June 2000 Poll

Internet Users who have Gone Online for Health or Medical Information Health Seekers All Internet users Online women Online men Veteran users (3 or more yrs) New users (less than 6 mos.) Online parents Online non-parents Source: Pew Internet & American Life Project survey, July-August 2000 Internet users who have gone online

Source: Pew Internet & American Life Project surveys, May-June 2000 and Nov.-Dec. 2000. Margin of error is +3%. www.pewinternet.org

Internet Users' Fears

What Internet Users Fear

55% 63% 46% 59% 47% 59% 52%


Selected High Traffic Sites, U.S., 2000 General: AOL Time Warner Microsoft sites Yahoo! Terra-Lycos Excite Network About/Primedia Infospace Services Walt Disney Internet Group Retail/Direct Sales: EBay Amazon.com Ticketmaster Travelocity Source: Jupiter Media Metrix, Plunkett Research, Ltd.

Where the Internet Population Grew in 2000 Percent of each group online:

All adults Men Women Whites Blacks Hispanics Parents of children under 18 Non-parents Age cohorts 18-29 30-49 50-64 65+ Income brackets Under $30,000 $30,000-$50,000 $50,000-$75,000 $75,000+ Educational attainment High school or less Some college College degree or more

May-June 2000

Nov.-Dec. 2000

47% 50% 45% 49% 35% 40% 55%

56% 58% 54% 57% 43% 47% 66%

43%

50%

61% 57% 41% 12%

75% 65% 51% 15%

28% 50% 67% 79%

38% 64% 72% 82%

28% 62% 76%

39% 71% 82%

Source: Nielsen//NetRatings

The U.S. Department of Commerce estimates first quarter 2001 business-to-consumer online sales at $765 million, up about 33.5% over first quarter 2000. Online sales as a percent of total U.S. retailing have averaged 0.79% over the six quarters ending with the first quarter of 2001, and achieved 1.01%

during the 2000 holiday season (see the table below). From 1995 through 1999, online retailing was forecast to create extremely rapid growth in revenues. Many entrepreneurs, analysts and investors thought e-commerce would steal significant market share from traditional retailers, and that hoped-for operating efficiencies (for example, the fact that online retailers were perceived to have no need for expensive physical stores) would create exceptional profit ratios. To put it mildly, the actual revenue growth and level of profits were extremely disappointing. Today, the amount of venture capital invested in new B2C businesses has slowed dramatically, but still represents a significant amount of money. For example, the total new investment in B2C by U.S. venture capital firms during 1999 was about $3.7 billion, but by 2000 new investments dropped to about $1.8 billion. During 2001, the amount will be significantly less. Bricks, Clicks and Catalogs The most successful companies among retail firms of all types over the mid term will most likely be those that take full advantage of the stability of traditional, store-based retailing in combination with the growing popularity of catalog and Internet-based retailing. Such as strategy would entail: • Seamless integration of store, catalog and Internet-based offerings to consumers, providing choices of: 1) place and method of purchase; 2) method of pickup or shipment; and 3) place or method of returns and additional service as needed. • Communication of a seamless brand identity and level of service throughout catalogs, retail stores and web sites. Few companies have reached this level of integration of traditional and non-traditional retailing. However, for good examples of companies that are evolving their offerings toward such “seamless” strategies, you can study J. C. Penney, Gap stores and Victoria’s Secret. Twice monthly, Gap sends its online customers tailored e-mails advertising sales, deals and new products. Gap executives frequently use the term "clicks and mortar" to refer to the success of both types of retailing that exist in its infrastructure. The company has reached new heights with this type of integration, installing "web lounges" in several stores. If a customer is unable to find the appropriate size or a particular item, that customer is referred to

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the web site, which offers a much broader selection. In-store clerks are trained to direct customers to the Gap web site as well. Making retail purchases over the Internet has proven to be a viable everyday solution to shopping needs for consumers of many types, for a variety of reasons, including: •

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Concerns about the security of consumers’ names, addresses and credit card numbers have been successfully addressed to some extent by technology, including “secure transaction” systems, the SET standards adopted by MasterCard and VISA and the ecash systems invented for facilitating payments on the web. Another advance called “SSL” (Secure Socket Layer) technology digitally encrypts sensitive consumer information that can only be decoded by the server that receives the information using digital “keys” or "certificates.” Nonetheless, significant security concerns plague online consumers. The growing popularity of “personalized” selling via web sites. Web sites can be customized to a consumer’s tastes and shopping habits resulting in “one-to-one” marketing. Many sites use complex software algorithms to make recommendations that match consumers’ preferences based on their shopping histories. The technology used to measure and monitor the behavior of the cyber consumer is astonishing. A customer’s previous clickstreams, purchases and stated preferences are all taken into consideration when suggesting a product match. For example, at The Sharper Image’s site, customers can enter a detailed personal profile that enable the site to show them specific types of merchandise they’re likely to be interested in. Web sites can combine video, music, animation, graphics, photos and words, a combination that printed catalogs will never achieve. Some sites even allow the consumer to directly influence product research and development. The number of online consumers has reached critical mass. Over 60% of U.S. households now have personal computers. Most of them include relatively high-speed modems. Higher

bandwidth telecommunication lines, like DSL and cable modems, are being adopted by millions of households today. (See Plunkett’s InfoTech Industry Almanac.) •

The Internet delivers vital product and services information: Internet site developers have learned to use powerful databases to enable consumers to conduct customized searches for products. For instance, see the millions of book titles available at Amazon.com. and BarnesandNoble.com that can be searched by author, title or subject.

•

Items the consumer need not touch and feel prior to buying are ideal for purchase over the web. These items include books, CDs, personal computers, software and tickets to concerts and other events (such as tickets sold on sites operated by Ticketmaster). CDNow, www.CDNow.com, offers over 250,000 CD music titles on its web site. 1-800-Flowers, www.flowers.com, sells millions of dollars in delivered floral arrangements via the Internet each year.

•

Ideally, a site on the web shouldn’t be just another place to buy something; it should offer a better way to make that purchase. For excellent examples of sites that make shopping a better experience, click through www.buy.comand www.dell.com. On welldesigned sites such as these, consumers find broader selections of merchandise, more choices and options, more product information and other advantages that they will never receive in a physical retail store.

•

One company that is taking direct selling to a new level is Gateway. It has opened 300+ Gateway Country stores across the nation. Here, a consumer can actually see and use Gateway computers before placing an order for a computer to be built and delivered to the customer's home or business. These showroom-type stores supplement Gateway’s catalogs and web site. Apple is opening similar stores during 2001.

•

Traditional merchants know that information gathered by consumers over the web about stores and merchandise will lead to additional store sales by walk-in, telephone and fax


methods, as well as direct purchases made online. Consequently, retailers of all types continue to concentrate on launching and improving web sites. •

Internet consumers love to participate in virtual auctions on sites like eBay.com. The auctions are real-time and last a few hours or

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more. The virtual auctions function in a manner very similar to traditional auctions, with bidders competing for products like jewelry, clothing, golf clubs and collectibles. PriceLine.com allows consumers to bid for airline tickets and hotel rooms.

Estimated Quarterly U.S. Retail Sales: Total and E-Commerce 4th Quarter 1999 through 1st Quarter 2001 (Data in millions of dollars. Not adjusted for seasonal, holiday and trading-day differences.) Quarter

Retail Sales in $ millions

Total

E-commerce as a Percent Change over Previous Percent of Total Retail Quarter Sales

E-commerce1

Total Sales

E-commerce

th

$821,351

$5,198

0.63%

st

$747,934

$5,240

0.70%

-8.90%

0.80%

nd

$815,677

$5,526

0.68%

9.10%

5.50%

$812,158

$6,393

0.79%

-4.00%

15.70%

$856,282

$8,672

1.01%

5.40%

35.60%

$765,227

$6,994

0.91%

-10.60%

-19.30%

4 Quarter 1999 1 Quarter 2000 2 Quarter 2000 rd

3 Quarter 2000 th

r

4 Quarter 2000 st

1 Quarter 2001

p

8.50% (NA)

NA Not available. r Revised. p Preliminary. 1

E-commerce sales are sales of goods and services over the Internet, an extranet, Electronic Data Interchange (EDI), or other online system. Payment may or may not be made online.

Source: U.S. Dept. of Commerce, U.S. Census Bureau, Economics and Statistics Administration www.census.gov/mrts

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E-commerce analysts variously place total 2000 e-commerce B2B revenues from $24 billion to $48 billion, and project significant growth, estimating that year 2005 e-commerce revenues will total from $118 to $269 billion. For excellent tracking of U.S. e-commerce sales, see Forrester Research’s Online Retail Index at www.forrester.com/NRF/1,2873,0,00.html. Forrester estimates total 2000 U.S. e-commerce at $48.28 billion, including $13.18 billion in online airline tickets, car rental and hotel reservation sales. Another excellent site for current statistics is Jupiter Media Metrix, www.jmm.com, where you’ll find an area called “The State of Online Retailing.” Jupiter estimates 2000 online holiday season sales at $10.8 billion, up 54% over the previous year. Gartner Group, Inc., www.gartner.com, places online sales for the same period at $6.2 billion, up 43%. Groceries over the Internet The Holy Grail of e-commerce is to convince grocery shoppers to order over the Internet. Online grocery selling is such an appealing target because of the sheer size of the retail grocery market. However, creating a viable online grocery business is a daunting challenge. Food retailing is inherently a highly-perishable inventory, low profit margin enterprise—one in which consumers tend to make multiple trips to the market each week to select and purchase first-hand. Americans spend over $600 billion on food annually. The average American household spends 9% of its weekly income on food and visits the local grocery store twice a week. All of this food consumption makes the prospect of adding convenience services such as online ordering and home grocery delivery look like an extremely lucrative endeavor. Analysts from Forrester Research estimate that about 1.1 million households purchased groceries through the Internet in 1999. Of those households, most opted for ordering specialty items from specialty companies, and only about 235,000 selected companies such as Peapod to handle general grocery needs. Peapod, an aggressive home grocery delivery service that has been in business since 1989, has been building a base of shoppers slowly-but-surely. It operates in conjunction with major retail grocery chains such as Giant and Stop & Shop in Boston, MA; Chicago, IL; NW Washington, DC; Long Island, NY; and other areas. Customers order online

via Peapod and then receive home delivery of groceries that are packed at warehouses near participating supermarkets. The retail customer pays a fee for this service, and Peapod will not accept an order under $50. Despite its lengthy history and wealth of experience, Peapod has struggled financially. It was recently bailed out by European food market giant Royal Ahold. Several other online grocers are competing against Peapod. The most ambitious effort to date was launched by Webvan Group, Inc., which announced in mid 2001 that it would file for bankruptcy. Webvan began selling groceries to Internet customers in the San Francisco Bay area during mid-1999. Webvan and the HomeGrocer firm that it acquired combined burnt through $1.2 billion in venture fund capital, debt and the proceeds of public offerings. Webvan was conceived by Louis Borders, well known as the founder of the Borders book superstores. Webvan’s initial plans were to rapidly gain nationwide marketshare by building highly automated warehouses in 26 major markets across the U.S. It began by constructing a state-of-the-art warehouse in Oakland, California, totaling 330,000 square feet, to serve the greater San Francisco area, its first market. Additional warehouses were built in other major markets such as Dallas and Atlanta as services were loudly launched. Despite its leadingedge technology and deep pockets, Webvan was unable to satisfy the needs of consumers in most markets. A myriad of problems existed. For example, in many cases consumers were not able to get home delivery scheduled for the prime afterwork hours of 5:30 to 7:30 p.m. unless they scheduled purchases and deliveries several days in advance. Webvan found that changing consumers’ habits to lure them to shop online is extremely difficult to accomplish—most people want to shop at a physical store and make decisions to grocery shop on the spur-of-the-moment. Nonetheless, some positive news is beginning to emerge from the online grocery segment. Peapod announced in Spring 2001 that it is finally earning an operating profit in three of its markets, including Chicago. Also, supermarket giant Safeway purchased a controlling interest in a Texas-based firm called GroceryWorks.com and is making home delivery of online purchases in Austin, Houston and Dallas. Albertson’s is testing home delivery from 36 stores.


Year 1998 1999 2000

Online Christmas Holiday Season Consumer Sales 1998-2000 Sales in Billions $3.1 $7.0 $10.8

Common Online Consumer Activities Change n/a 126% 54%

Source: Jupiter Media Metrix, www.jmm.com

Internet Marketing Consulting Firms with Customer Profiling or Personalization Expertise BroadVision www.broadvision.com DoubleClick www.doubleclick.net Engage Technologies www.engage.com Net Perceptions, Inc. www.netperceptions.com Personify www.personify.com Younology www.younology.com Source: Plunkett Research, Ltd., www.plunkettresearch.com

Recommended Sources for Online Consumer Buying Pattern Data and Market Analysis Dataquest Emarketer Forrester Research Jupiter Media Metrix Ernst & Young The Pew Internet in American Life Project

www.dataquest.com www.emarketer.com www.forrester.com www.jmm.com www.ey.com www.pewinternet.org

Source: Plunkett Research, Ltd., www.plunkettresearch.com

Automobile Purchase Information Chat Check on/Trade Stock Portfolios E-Mail Job Search Mortgage Information and Application Participate in Auctions Play Games Read News Items Read Product or Entertainment Reviews Research Consumer Health Issues Shop/Check Product Prices and Features Travel Reservations Visit Pornographic Sites Source: Plunkett Research, Ltd., www.plunkettresearch.com

Internet Giant Amazon.com has Grown Beyond Its Traditional Offerings In September 1999, Amazon.com launched an offering of over 500,000 products through a flock of smaller merchants. These merchants are charged a fee and a small percentage of sales in exchange for being a part of one of the hottest retail sites on the web. Amazon, with its throng of almost 30 million customers, offers important exposure opportunities to small businesses. Also in 1999, Amazon added new categories of toys, electronics, auctions, software and home improvement to its own lineup of merchandise. These new categories have shown mixed results. Internet Auctions Are One of the Most Popular Forms of Online Activity The most prominent of these online auction sites, eBay, had over 5.6 million registered users in October 1999. By mid 2001 the number of eBay users had grown five-fold to more than 29.7 million. It is the most popular shopping site on the Internet when measured in total user time online. Millions of items are up for grabs on the site during any given day, and the company is one of the few large-scale Internet endeavors turning a sizable profit. The total value of items sold during 2000 was more than $5 billion, up from $2.7 billion in 1999. The United States Postal Service has experienced a 5% increase in parcel delivery due directly to the success of eBay.

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In March 1999, Amazon.com and PriceLine.com launched merchandise auctions. Retailers such as Sharper Image and Cyberian Outpost have jumped on the auction bandwagon as well. Auction retailing is predicted to change traditional retailing in several ways. When consumers begin to view prices of items as mere starting points and become increasingly accustomed to haggling, other retailers may be forced to make changes in the ways they do business. For example, consider the fact that consumers can frequently get better prices on hotel rooms by going to a lodging company’s web site than by making reservations via traditional methods. Likewise, automobile dealers frequently offer better initial prices to shoppers using sites like Autobytel than they do to walk-up car shoppers. The trend of creating one person's treasure out of another person's garbage changes things in the consumer mindset and in the economy as well. Since goods auctioned off on eBay are frequently items that have been sitting in the garage for some time, the re-flow contribution to the economy as a result of the sale of those items is intriguing. After all, items resold on eBay may entail no new manufacturing costs, but the total revenue flow is immense. Additionally, the creation of an "aftermarket" makes it much easier than before to sell previously owned goods, therefore creating somewhat less risk on the part of a consumer purchasing an item that he or she may want to sell later. eBay Statistics 1st Quarter 2001 Auction items sold Commissions and other revenues, Net income Registered users Total items listed for sale Percent of listed items sold Items available for sale on a typical day Average item sale price Number of sellers with sales of $2,000+ monthly Source: eBay

$1.98 billion $154 billion $21 million 29.7 million 89 million 55% 6 million+ $22.50 75,000

Additional Challenges Faced by Pure Online Retailers Some online sellers that originally planned on skirting brick and mortar costs have been forced to invest in warehouses and distribution centers. Moreover, such companies are spending an incredible amount of money on marketing in order to differentiate themselves from the thousands of similar sites. Online retailers are confronted with web-savvy consumers who can bargain shop with the click of a button. Worse still, online retailers often have to drive prices down in order to keep sales up. Additionally, online retailers have to learn how to ship millions of individual packages to customers around the globe. Finally, retailers face problems from wholesalers that now desire to sell directly to the consumer online, bypassing the retailer. This has been particularly true in the personal computer industry. Government-to-Consumer Internet Activity Is Growing at an Extremely Rapid Rate Throughout the nation, government agencies of all types are realizing that the Internet offers innovative new ways to create convenience for consumers, taxpayers and voters. Typical usage of the Internet includes enabling consumers to update car registrations and license plates online. The State of Maryland is enabling dozens of types of professionals to renew their business licenses online. The Federal Government is supplying an unprecedented amount of data via its multitude of Internet sites, from Bureau of Labor statistics to economic reports from the Governors of the Federal Reserve Board. Meanwhile, several private sector web sites have sprung up that intend to foster grass roots movements, provide links to representatives in Congress and act as a conduit to government services. The Atlanta, Georgia firm of egov.com assists online consumers with licenses and permits of many types. In the first comprehensive study of its kind, Federal Computer Week and the Pew Internet & American Life Project found that the government has become successful at online retailing. During 2000, Uncle Sam sold more than $3.6 billion in products and property via the Internet. According to the study, the federal government operates or supports at least 164 sites that sell something to the public.


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Chapter 2 Business-to-Business Trends Trends to Watch: ASPs: Business software makers will develop steady streams of fee revenues by renting out software applications, via the Internet, on an Application Service Provider (“ASP”) basis. The total market in enterprise-level services is already $1.4 billion and will grow to at least $5 billion by 2005. Vertical Portals: “Vertical” Internet portals (e.g. VerticalNet.com) catering to specific industries’ needs continue to face challenges. Most have business models, based on providing in-depth industry information at no charge, that don’t work. Many of these portals hoped to be conduits for business transactions by providing news, information and lists of suppliers. However, they have had little success turning viewers into buyers. Business Exchanges/Marketplaces: Well-funded, industry-specific business exchanges, sometimes referred to as “e-marketplaces” or “business exchanges,” have the potential to enable nearly 100% of U.S. businesses to view catalogs/place orders or request /receive bids for components, products and services online. However, many of these exchanges initially found it difficult, sometimes even impossible, to convince purchasers to create orders online. Revenues are now growing rapidly at some exchanges as the level of service and depth of catalog information increases. Independent exchanges face stiff competition from those owned by consortia of industry-leading companies.

Online Purchasing: Corporate purchasing executives are participating in online marketplaces, auctions and exchanges in growing numbers. A recent study shows that over 80% of companies consider the Internet to be important to their future buying needs. (See further discussion in this chapter.) B2B Revenues vs. B2C Revenues: Total online Business-to-Business revenues will greatly overshadow the revenues generated by online Business-to-Consumer sites over the mid-term, as businesses of all types begin to take advantage of the efficiencies offered by purchasing, bidding, posting requests for proposals (RFPs) and making payments via the Internet. Meanwhile, most consumers prefer to purchase their everyday necessities at traditional stores. Business Information Portals: Well-designed and easy-to-use sites operated by Hoover’s Online, The Wall Street Journal and other leaders continue to build their audiences and will become the preferred source of day-to-day business news and information for many professionals and executives. Paid subscriptions models are working well in these cases as business people expect to pay a reasonable sum for instant access to quality information sources.


Shortly after the business-to-consumer (B2C) segment of the Internet industry gained early ground, the framework was laid for rapid growth in the business-to-business (B2B) end. In fact, total B2B revenues from e-commerce will vastly exceed ecommerce revenues from consumer transactions, because businesses, by their nature, engage in massive purchases and financial transactions in order to achieve economies of scale—transactions that can easily average in the hundreds of thousands, even millions of dollars—while consumer transactions average relatively small amounts. Just as interstate highways, the telephone, and eventually Fedex and the fax, created a swiftermoving economy in the previous century, the Internet has increased the speed of global business transactions and cash flows today. Companies can order a freight train load of products vital to their operations with the click of a mouse. Computers running enterprise-level software at multinational firms automatically detect inventory shortages that could have caused chaos, had they gone unnoticed, and then post replenishment orders instantly via the Internet. The holy grail in B2B e-commerce is to build very high volume business exchanges: niche industry sites that allow purchasers in need of components, products and services to post requests for proposals, while simultaneously allowing suppliers to answer with bids. While many startups have attempted to turn a profit by taking a commission from sales created through such exchanges, few have been designed and/or executed appropriately to create significant levels of transactions and fees. Far too many competing exchanges emerged in short order. For example, an analyst at research firm Gartner Group counted 252 B2B exchanges in the transportation field alone at the beginning of 2000. The reality is that there might be room for two or three significant competitors in each industry sector. Virtually all industry sectors were (and in many cases still are) suffering overkill in e-marketplace choices. The total number of B2B marketplaces may have approached 4,000 to 5,000 at one time—most of them never gained any traction at all. For example, Chicago-based fob.com raised millions of dollars in venture capital money, planning to create unique marketplaces in chemicals, plastics, coatings, paper and other areas. When its marketplaces were launched, business only trickled in, while the firm’s programmers struggled to create systems that would support truly-electronic transactions. Meanwhile, the

company’s content managers toiled to compile massive catalogs of tens of thousands of products made by thousands of disparate manufacturers. By 2001 the company had exited the marketplace business entirely, and it now concentrates on selling software and services that manage certain industrial safety and compliance needs. Similar fates befell dozens of exchanges, such as Ventro, that were wellfunded by venture capitalists and other investors. However, while a significant shakeout continues, dominant B2B exchanges have emerged in many fields, and consolidation of firms is common. For example, within the chemical industry, ChemConnect and Enerva recently merged. They will operate as part of ChemConnect’s World Chemical Exchange, a global marketplace for buyers and sellers of chemicals and plastics (www.chemconnect.com). Eight of the world’s top ten chemical companies are active on ChemConnect, and the exchange boasts a network of 30,000 suppliers. ChemConnect’s e-marketplace is designed to offer the following advantages: increased efficiency for purchasers, with up to a 50% reduction in purchase negotiation time; reduced transaction costs; access to a massive pool of suppliers; and access to a significant base of market reports and industry-specific information. ChemConnect has published hundreds of case studies of specific purchasing transactions, showing how firms have saved significant amounts of time and money via online methods. Some firms have been able to save hundreds of thousands of dollars on a single chemicals purchase. Often, successful business exchanges are coowned by consortia of the same companies that will use their services. For example, the $400 billion aerospace/defense industry is served by Exostar (www.exostar.com), which is jointly owned by five leading aerospace companies: BAE SYSTEMS, Lockheed Martin, Boeing, Raytheon and RollsRoyce (a maker of jet engines as well as famous automobiles). Exostar is based on Commerce One’s e-commerce software. A total of 4,000 suppliers of components and services are able to view and then bid on the needs of the five owners. In addition to its role as a marketplace, Exostar is a collaborative platform, enabling design teams among various firms worldwide to participate online in the development and management of aerospace construction projects. For example, via Exostar, engineers at Boeing can collaborate with electronics/avionics makers at Raytheon and jet engine makers at Rolls Royce to seamlessly,

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efficiently design a new aircraft. Then, Exostar will enable the design teams to request proposals, bids and input from thousands of suppliers of systems, metals and parts. Exostar’s intent is to foster standardization, simplicity and reduced costs. Another significant e-marketplace model is one practiced by PurchasePro (www.purchasepro.com). This firm hosts what it calls “the world’s largest B2B marketplace,” involving 140,000 businesses that buy and sell from each other. At the same time, PurchasePro acts as an e-marketplace application service provider. Its combination of servers and software enable client companies to use PurchasePro’s service to create their own ecommerce areas very quickly and at modest cost. The company’s service offerings can be quickly tailored to meet a client’s needs. For example, a firm wanting to request proposals and solicit bids online would use PurchasePro’s “Private Label eProcurement” platform. Another type of client might prefer to create an online marketplace or an online distribution center. PurchasePro covers all of these needs. The company’s growth has been spectacular. Selected E-Commerce or Business Exchange Enabling Software Firms: Company Ariba Commerce One I2 Manugistics Oracle SAP

2000 sales in millions $279 $402 $1,126 $268* $10,860** $5,881

*year ended 2/2001 **year ended 5/2001 One of the most ambitions undertakings in the B2B exchange field has been VerticalNet (www.verticalnet.com). This publicly-held firm owns more than 50 web sites attempting to cover the needs of dozens of industries, from bakeries and dairies to waste disposal and water treatment. While the company’s sites boast significant traffic and depth of information, they created a loss of $311 million in 2000 and sales of only $112 million.

Selected Business Content Management Software Firms Company Broadvision Documentum Interwoven Open Market Vignette

2000 Sales in millions $414 $198 $132 $89 $367

Selected Business Exchange Sites: Altra Energy Technologies www.altra.com ChemConnect www.chemconnect.com CheMatch www.chematch.com FuelQuest www.fuelquest.com GlobalNetXhange www.gnx.com Neoforma www.neforma.com

Selected Consortia-Owned Marketplaces or Exchanges: Cordiem (airline procurement needs) Covisnt (automotive) Exostar (aerospace/defense industry) Orbitz (airline ticket sales) Transora (consumer goods) Trade-Ranger (petrochemicals)

Not all corporate purchasing executives are enamored with buying via e-commerce. For example, many face expensive technical obstacles when they attempt to integrate existing internal information systems with external e-marketplaces. Some executives do not perceive any true advantages to be gained from online buying. In a major study released in mid-2001 by Forrester Research for the National Association of Purchasing Management (NAPM), researchers found that 84% of U.S. corporations see the Internet as an important part of their future buying procedures (next 12 months), but only 29% reported cost savings from their Internet activities. Only 7% reported that “the Internet has introduced major changes to their procurement processes.” Corporations that purchase more than $100 million in goods yearly for their entire operations were twice as likely to report significant changes in their buying


practices, due to the Internet, as companies with lesser buying budgets (10.2% vs. 5.2%). Nonetheless, 20% of respondents reported participating in online auctions, and nearly 73% reported purchasing at least some indirect materials online. Slightly over 25% reported at least some buying at “online marketplaces.” A report released by the U.S. Department of Commerce in June 2001 found that online purchases accounted for 11% ($231 billion) of all costs of materials at manufacturing plants in the U.S. in 1999. The global community that the Internet creates, by its nature, combined with the continuing globalization of business and industry as a whole, will dramatically increase the rate of trade between countries, thus speeding up e-commerce among businesses the world over.

From the Beginning of the Internet, Innovative Firms have Created an Immense Amount of eBusiness. Of all the major corporations that have utilized the Internet’s powers to streamline business, Cisco Systems is a standout. Cisco harnessed e-commerce in a way that has resulted in great advancements in efficiency and profits. Cisco sells nearly 80% of all the networking equipment and routers that power the Internet. With fiscal 2000 sales of $19 billion, and one of the best reputations for management and product excellence in the entire technology sector, the company is a major influence in global business practices. Cisco’s products, including network routers, are typically customized for each customer on an asneeded basis. This customization means that, more often than not, special network configurations have to be implemented in order for applications to function in a way that best fills the needs of the end user. Customers, sales personnel and value-added resellers now use Cisco’s online systems to select options, configure systems, place orders and follow up on order status. With such complexity of products comes the need for constant customer support, which, in many cases, can be effectively supplied via the Internet. The sheer volume of customer support questions coming into Cisco on a daily basis warrants the need for a powerful answering force. The natural solution for Cisco was a complete immersion in e-commerce. The company is able to service a tremendous amount

of its customer support workload via the Internet. As a result, an enviable amount of time and energy was freed up and re-routed towards other endeavors. Currently, over 80% of customers' questions are answered online. Although sales have risen dramatically, the size of the company’s customer support staff has remained largely unchanged, thanks to the efficiencies created by the Internet. Going beyond customer support, Cisco’s entire ordering, contract manufacturing, payment and fulfillment branches are automated. In fact, most of the orders that come through Cisco are processed without the aid of a flesh-and-blood employee, significantly reducing the company’s payroll costs and speeding up handling and delivery for customers. The company’s e-commerce system also keeps up with the origin of each customer and sale, whether generated by a Cisco sales person or by an external dealer. The system automatically credits the correct sales channel. Meanwhile, customers can initiate and then track the progress of their orders from the comfort of their own desktops. E-business, in short, has helped a mega-company like Cisco maintain a level of personalized customer service, sales channel development and operating efficiency that would not otherwise be attainable. Cisco’s employees are constantly in contact with each other through the Internet, from all over the globe. Even Cisco’s hiring process begins and is supported on the web in innovative ways that are the envy of other technological firms. Prospective employees can investigate the company, job openings and benefit plans via the Internet and may ask to be placed in e-mail contact with an anonymous Cisco employee-volunteer who can inform them about actual work conditions at Cisco. Dell Computers has also taken e-business to a new level. In fact, the computer manufacturing giant sells millions of dollars in computers and computer equipment from its web site every day. Furthermore, sourcing, production and delivery processes are streamlined in order to ensure the completion of a seamless e-commerce process that has made Dell the leading PC maker in the world. In fact, the company has achieved incredible operating efficiencies, including miniscule inventory requirements, as components are delivered to the company’s assembly locations on a just-in-time basis according to the flow of actual product sales. Other leaders in business e-commerce include General Electric, an early leader in purchasing via online methods, and W.W. Grainger, a nationwide supplier of industrial and maintenance supplies that

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now has one of the most active B2B sites on the entire Internet.

Application Service Providers (ASPs) will Rapidly Gain Immense Market Share in Business Software and Services. Gartner places the ASP market in enterpriselevel software at $1.4 billion in 2000. IDC predicts that the market will grow to $6 billion in 2005. Qwest CyberSolutions (a unit of Qwest Communications) and Usinternetworking each had ASP revenues of more than $100 million in 2000. Preliminary Top 10 U.S. ASP Vendors by Revenue Estimates Company USi Qwest Cyber.Solutions Interliant PeopleSoft Corio eOnline Breakaway Solutions Agilera Surebridge Telecomputing Others Total Market

2000 Revenue 110.0

2000 Market Share (Percent) 7.7

100.0

7.0

52.0 40.0 33.5 25.0 20.0 20.0 17.0 11.0 1,001.5 1,430.0

3.6 2.8 2.3 1.7 1.4 1.4 1.2 0.8 70.1 100.0

Source: Gartner Dataquest (May 2001)

ASPs, businesses that rent software applications for use over the Internet, are ideally positioned to serve businesses of all sizes. In some cases, these applications would be difficult for a smaller business to install because of a lack of budget or a lack of technical staff in-house. In other cases, it makes more sense for a major enterprise to use ASP-based software so that local purchase, installation and updating are not necessary. This is a logical fit with the major trend toward enterprises utilizing outsourcing to manage their entire IT departments. In the application service provider model, businesses can simply log on to an ASP’s site to access programs immediately that might otherwise take months of work and hundreds of thousands of dollars to implement. For example, the standardsetting human resources software PeopleSoft is now available on a rental basis online via ASP, as is the sales force automation software of Siebel.

In fact, virtually all makers of business software will likely begin delivery through ASP methods eventually, because of the convenience, ease of maintenance, access to customization by experts and the advantages of a monthly fee or user-based fee system. Even Microsoft’s standard office applications in the Microsoft Office suite are now available on an ASP basis. In November 1999, Microsoft announced the launch of Office Online, an ASP version of its Office applications. On sites such as Microsoft’s bCentral.com, small businesses can rent the applications for a fee. Microsoft’s arch rival, Sun Microsystems, has long been advocating the use of business software on servers, rather than the installation of such software on each individual desktop in a network. Sun’s new Star Office product is positioned to operate in the ASP model, easily filling the majority of the daily word processing, spreadsheet and data management needs of a typical office worker without local installation of the software. IBM Net.Commerce Start Now enables customers to create an automated storefront for their web sites, while remotely providing back office applications that can be used for inventory and shipment tracking. By opting for online software, companies are finding it increasingly easy to upgrade as well. Whereas client-owned software generally gets updated in an office once every year or 18 months, software rented from Internet ASPs is upgraded continuously.

ASP Summary: • • • • • •

ASP access will become a major component of Internet traffic. ASPs have the ability to deliver state-of-the-art software applications for immediate, costeffective use. Users pay a reasonable monthly or per-use fee. The costs of developing, maintaining and upgrading software are borne by the ASP. Authorized users at remote locations are able to access their files with great convenience. Many ASPs provide robust service platforms designed to fulfill a specific business management need. For example, Austin, Texasbased Hire.com provides a thorough employee recruiting package in ASP mode that gathers, tracks and manages all aspects of recruiting,


•

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from advertising to the gathering and analysis of resumes. As Internet access becomes faster for small- and mid-size businesses that upgrade to DSL or T-1 connections, use of ASPs for day-to-day needs such as bookkeeping, inventory management and sales contact management may become commonplace.

Worldwide B2B Internet Commerce 1998 1999 Millions of Dollars 49,877 150,050 % Growth Year to Year 201% Source: Gartner Dataquest (March 2001)

2000 2001 2002 2003 2004 433,300 919,000 1,929,000 3,632,000 5,950,000 189% 112% 110% 88% 64%

2005 8,530,000 43%

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U.S. Manufacturers' Value of Shipments1 - Total and E-Commerce: 1999 (latest data available)

NAICS Code

311 312 313 314 315 316 321 322 323 324 325 326 327 331 332 333 334 335 336 337 339

Percent Distribution of ECommerce Shipments

Description

Value of Shipments Total E-Commerce

E-Commerce as Percent Total Value of Shipments

Total Manufacturing

4,038,109

485,283

12.0

100.0

Food products Beverage and tobacco Textile mills Textile product mills Apparel Leather and allied products Wood products Paper Printing and related support activities Petroleum and coal products Chemicals Plastics and rubber products Nonmetallic mineral products Primary metals Fabricated metal products Machinery Computer and electronic products Electrical equipment, appliances and components Transportation equipment Furniture and related Miscellaneous

429,053 107,437 54,854 32,642 62,798 9,673 97,583 157,491 102,404 168,096 419,674 172,397 97,498 158,102 256,899 277,117 458,485 119,792

37,548 8,998 4,819 4,896 11,376 1,775 3,373 13,412 6,422 6,530 42,891 22,876 (S) 12,940 28,109 39,942 46,876 23,671

8.8 8.4 8.8 15.0 18.1 18.3 3.5 8.5 6.3 3.9 10.2 13.3 (S) 8.2 10.9 14.4 10.2 19.8

7.7 1.9 1.0 1.0 2.3 0.4 0.7 2.8 1.3 1.3 8.8 4.7 (S) 2.7 5.8 8.2 9.7 4.9

675,122 72,752 108,238

140,259 6,229 10,584

20.8 8.6 9.8

28.9 1.3 2.2

(S) Data do not meet publication standards because of high sampling variability or poor response quality. Unpublished estimates derived from this table by subtraction should be used with caution and not be attributed to the Census Bureau. Note: Detail may not add to total due to independent rounding. 1 Includes data only for manufacturing plants with paid employees. Source: U.S. Census; www.census.gov


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U.S. Manufacturers' Cost of Materials1 - Total and Online: 1999 (latest data available)

NAICS Code

Description Total Manufacturing

311 312 313 314 315 316 321 322 323 324 325 326 327 331 332 333 334 335 336 337 339

Food products Beverage and tobacco Textile mills Textile product mills Apparel Leather and allied products Wood products Paper Printing and related support activities Petroleum and coal products Chemicals Plastics and rubber products Nonmetallic mineral products Primary metals Fabricated metal products Machinery Computer and electronic products Electrical equipment, appliances, and components Transportation equipment Furniture and related products Miscellaneous

(Z) Percent is less than 0.05%. Note: Detail may not add to total due to independent rounding. 1 Includes data only for manufacturing plants with paid employees. Source: U.S. Census; www.census.gov

Cost of Materials Purchased Total Online

Purchased Online as Percent of Total Cost of Materials

Percent Distribution of Cost of Materials Purchased Online

2,079,523

230,914

11.1

100.0

251,736 38,940 31,895 18,548 32,403 5,145 59,516 82,836 40,029 127,147 192,190 81,488 41,191 91,149 114,654 137,903 193,022 59,137

11,163 3,365 1,576 912 1,358 105 1,954 3,596 1,764 11,595 17,608 4,121 1,865 4,683 4,660 16,828 23,182 6,012

4.4 8.6 4.9 4.9 4.2 2.0 3.3 4.3 4.4 9.1 9.2 5.1 4.5 5.1 4.1 12.2 12.0 10.2

4.8 1.5 0.7 0.4 0.6 (Z) 0.8 1.6 0.8 5.0 7.6 1.8 0.8 2.0 2.0 7.3 10.0 2.6

405,442 32,848 42,304

111,732 1,265 1,569

27.6 3.9 3.7

48.4 0.5 0.7

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Most Frequently Used Network to Accept Orders in 2000 for Responding Manufacturing Plants That Accept Orders Online Number of Plans and Associated 1999 E-Commerce Shipments (E-Commerce shipments in millions of dollars) EDI Network

Extranet

865 65,868

6,621 260,044

159 6,814

613 31,864

26,542 8,100

3,906 19,298

810 65,026

6,435 256,979

146 6,784

321 31,094

451 6,571

26,462 (S)

247 (S)

47 (S)

149 (S)

11 (S)

280 (S)

25,728 (S)

454 2,850

32 1,224

8 222

37 981

2 7

12 167

363 249

Accepts Orders Online

Total

Total Respondents E-commerce Shipments

38,985 393,780

4,185 21,091

DO accept orders online: E-commerce shipments

12,069 385,751

DO NOT accept orders online: E-commerce shipments Orders online unknown: E-commerce shipments

Internet

Intranet

Other

Unknown

(S) Data do not meet publication standards because of high sampling variability or poor response quality. Unpublished estimates derived from table by subtraction should be used with caution and not be attributed to the U.S. Census Bureau. Note: All respondents were instructed to choose only one network as the most frequently used network. All e-commerce shipments were assigned to that network. Detail may not add to total due to independent rounding. Source: U.S. Census; www.census.gov

Most Frequently Used Network to Place Orders in 2000 for Responding Manufacturing Plants That Place Orders Online Number of Plants and Associated 1999 Online Purchases (Online purchases in millions of dollars) Total

Total*Respondents Online*Purchases

38,985 197,762

10,141 26,875

938 23,733

1,963 127,427

146 2,533

576 10,054

25,221 7,141

DO*place*orders*online: Online*purchases

13,233 195,786

9,631 26,392

874 23,510

1,855 126,845

136 2,525

206 9,919

531 6,594

25,237 (S)

402 (S)

51 (S)

95 (S)

7 (S)

350 (S)

24,332 (S)

515 799

108 242

13 121

13 309

3 8

20 14

358 106

DO*NOT*place*orders*online: Online*purchases Orders*online*unknown: Online*purchases

Internet

Intranet

EDI Network

Accepts Orders Online

Extranet

Other

Unknown

(S) Data do not meet publication standards because of high sampling variability or poor response quality. Unpublished estimates derived from table by subtraction should be used with caution and not be attributed to the U.S. Census Bureau. Note: All respondents were instructed to choose only one network as the most frequently used network. All e-commerce shipments were assigned to that network. Detail may not add to total due to independent rounding. Source: U.S. Censuswww.census.gov


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CHAPTER 3 Online Financial Services: Banking, Mortgages, Insurance, Trading, etc.

CONTENTS I.

Online Trading

p. 27

II.

International Finance

p. 30

III.

Online Banking

p. 30

IV.

New Technology

p. 31

V.

Mortgages and the Internet

p. 32

VI.

Insurance and the Internet

p. 32

I.

Online Trading

Without a doubt, the Internet has created sweeping changes in the stock brokerage and trading landscape. The cost of making a trade has plummeted. Many online brokers offer trades for less

than $10, and even stalwart traditional brokers like Merrill Lynch and Morgan Stanley have found themselves forced to announce online trading services at value prices. As solid proof that a brokerage's cost in creating an additional online trade is next to nothing, and in support of the theory that online trading fees will continue to plummet, the brokerage arm of American Express enables customers who keep at least $25,000 in their brokerage accounts to execute some trades online for free. At the same time, American Express’ aggressive new reach into no-cost trading proves another irrefutable trend: one of the most viable ways for stock brokerage firms to make money is through the control of substantial assets in their customers’ accounts, not through large fees charged for executing trades. While there has always been a limited number of individual investors who trade stocks over the very short-term, buying and selling a security in the same day or even in the same hour, the Internet has created an entirely new category of investors who attempt to


make their fortunes through extremely rapid buying and selling: daytraders. Daytrading has not only increased the total volume of stocks traded on U.S. exchanges, but it has also vastly decreased the average amount of time that a typical common stock is held by an investor. About 75% of the shares of the average U.S.-based firm listed on the NYSE changed hands last year. That is, if a company had 10 million shares outstanding, 7.5 million of them were bought and sold last year alone, on average. That percentage has soared from 46% in 1990 and 12% in 1960. While the average time that a share of stock is owned in traditional old-line companies remains relatively long, the time line for the average ownership of a new Internet company's stock is amazingly short. For example, the average investment in General Electric, Exxon or Johnson & Johnson is held for about 30 to 33 months. A study completed in 1999 showed that the average investment in Wal-Mart is held about 18 months. In contrast, the average investment in Microsoft is held only 6 months, and the average investment in Yahoo, Amazon.com, Doubleclick or Priceline.com is held for eight days or less. Online investors tend to be young males. Many consider themselves tech-savvy, and many are aggressive in their investment practices. Of course, the NASDAQ crash of March 2000 put a damper on individual investors and especially drained both the financial resources and the optimism of many daytraders. Prior to the steep market decline, many amateurs made creating profits by trading look easy—others lost considerable sums despite rapidly rising markets. Many daytraders have given up. Nonetheless, there is a cadre of highly-talented traders who are enjoying continued success by carefully controlling their exposure to loss through limit orders and rapid trades. Simply put, the Internet is an absolutely revolutionary catalyst in the financial services arena. It lowers the cost of processing funds transfers. It enables individuals working at their PCs at home to act like global financiers. The Internet has put so much money into action from so many new players that it is directly responsible for an immense increase in the pool of investment funds and the availability of venture capital. That venture capital is fueling the creation of new products, new services and new technologies that further fuel the investment fire. The Internet provides near-perfect, real-time market data and research to those willing to go to the trouble to dig it out of the hundreds of millions of web pages posted on the World Wide Web. The Internet is

rapidly making markets of all types much more liquid and efficient. Online investors are using the Internet to their advantage, and the entire structure of Wall Street is changing as a result. The cost of trading stocks online has plummeted since the inception of online trading, thanks to the low overhead achieved when an Internet-enabled brokerage cuts the amount of costly office space and support staff required to execute trades. Many online investors are not seeking personal investment advice from their brokers — they know what they want, when they want it and how much of it they want thanks to the research they are able to do online. Consequently, they do not need to interact with an individual stock broker. Furthermore, an increasing number of investors are turning to the Internet to make an entrance into the investment community. Advisory material (both good and bad) is readily available and easily located on the Internet. More than one in every three individual investors' equity trades is now being made online. The number of online investing accounts has grown from 1.5 million in 1996 to approximately 13 million at the end of 2000. The number of online brokerage firms soared from none in 1994 to more than 100 by the end of 1998. Consolidation has reduced that number today. By 2005, nearly all investors with access to personal computers will use the Internet for their stock and mutual fund investments — if not to enter trades and orders, then at least to gather information about the status of their accounts. As the Internet becomes a required distribution channel, the distinction between "online" and "regular" trading will disappear. Analysts at eMarketer expect online trading at home to grow to 17.4 million households trading through 31.3 million online brokerage accounts by 2004, and that $400 billion will reside in online mutual fund accounts by that date. Like any revolutionary practice, online trading's rapidly growing popularity requires the industry to constantly implement change. Firms must consistently upgrade computer systems in order to prevent catastrophic crashes. Also, like most banking companies (see “Online Banking” below), many leading online brokerages are adopting a bricks-and-clicks model that combine physical storefronts with online services. E*Trade opened its first physical brokerage branches in 2001. CSFBdirect has opened at least one storefront, and the lesser-known Web Street has opened several branches in cities like Beverly Hills, Denver and Boston. Schwab and TD Waterhouse have very

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successfully built blends of storefronts and online offerings.

Enhanced Technology and Extended Trading Hours: Due to increasing trade volume and investor demand, NASDAQ and the NYSE have upgraded their technology and are completely changing the way they operate in several essential ways. Already, some networks (see "ECN's" below) allow investors to indulge in after-hours trading, and others are utilizing wireless devices to let customers trade at any time, from any place. Individual investors will continue to demand enhanced services. The ability to make trades after normal market hours is a logical way to serve the needs of individuals who can best make time to manage their portfolios after normal working hours. However, technology has to be upgraded continuously (at tremendous cost) so that promised services do not get too far ahead of systems. For example, in early 1999, several of the largest online firms experienced difficulties when tidal waves of trades were unleashed by the heady stock market. Among firms whose systems floundered were Charles Schwab Corporation, E*Trade Group, Inc. and Toronto-Dominion Bank's Waterhouse Securities, Inc. Ameritrade went so far as to hire a technology expert as its co-chief executive in an attempt to forestall systemic computer breakdowns. Along with technical problems and changes, organizations in charge of regulatory practices have been forced to pick up the pace. Securities regulators are taking long, hard looks at day trading firms and those who promote rapid-fire trading designed to capture minuscule stock price differentials. Firms offering investors a pie-in-the-sky picture of quick wealth gained through rapid trading are being thoroughly scrutinized by state and federal officials. Television commercials aired by brokerages sometimes feature supposedly average people getting rich quickly through Internet trading. These ads are being eyed by regulators, as the distinction between humorous irony and false advertising blurs. Regulators have decided to target these messages, subjecting firms to fines or pre-airing clearance. In a June 1999 speech by Securities and Exchange Commission Chairman Arthur Levitt, allusions were made to the potential danger of humorous ads such as one of Morgan Stanley Dean Witter Discover & Co.'s. In the ad, a truck driving online trader accumulates enough wealth to buy his own private island. Levitt apparently didn’t find it funny.

Crack-downs on stock fraud are intensifying as well, with the implementation of cyber-cops and Internet investigators. Online message boards and newsletters shouldn't be a safe place for those engaging in fraudulent behavior. Newsletters that tout stocks but fail to give supportive data and proper disclosures are a target for regulators, as are hucksters who promote stocks online to boost prices and then quickly liquidate their own positions. Trading via Electronic Communications Networks (ECN’s): One of the most remarkable developments to spring from the online movement is the Electronic Communications Network, or ECN. These privately organized networks of investors allow buyers and sellers of securities to post notice of their desire to trade directly with each other, via the network, completely bypassing stockbrokers and traditional stock exchanges. These ECNs create highly-efficient markets that lower transaction costs for participating investors. The cost of trading on an ECN may run from a fraction of one cent up to four cents per share, which may be as much as 99% lower than the cost of trading through more traditional means. While these networks are a relatively new development, there are already at least nine ECNs. The leaders include Instinet, Island, MarketXT, REDIBook, Archipelago, Bloomberg Tradebook and BRUT. Some of these firms made a September 1999 announcement that they intend to create a joint, transparent network to make trade and market data available to members for extended hours and with enhanced accessibility. Both the NYSE and the NASDAQ are keenly aware of competition from ECNs. Extended hours, enhanced services and even direct connection services identical to those offered by upstart ECNs may eventually be offered as standard services by the major, traditional exchanges, rendering ECNs essentially superfluous. But that would only happen if the major exchanges created systems that could make trades at the vastly reduced costs offered by ECNs. Otherwise, the market share of these ECNs may continue to climb. For example, Instinet, long a leader in the ECN field, is a wholly-owned subsidiary of Reuters Group, LLC. Established in 1969 as Institutional Networks Corp., Instinet now has seats on at least 18 major exchanges around the world and trades in at least 40 major markets. The company focuses on serving the largest broker/dealer and buy-side firms, and it offers 24-hour-a-day services. It customers include 459 of the 500 largest investment management firms. The Attain network (www.attain.com) is owned by All-Tech Direct, Inc. It offers direct access


electronic stock trading to investors of all types, and appeals in particular to active individual investors and daytraders. A $250 monthly Attain Pro account fee is waived for people executing 100 trades or more monthly. The minimum account balance is $25,000. ECNs Archipelago, Chicago, IL , www.tradearca.com Attain, Montvale, NJ, www.attain.com BRUT, New York, NY, www.ebrut.com Instinet, New York, NY, www.instinet.com Island, New York, NY, www.isld.com MarketXT, New York, NY www.marketxt.com NexTrade, Clearwater, FL, www.nextrade.org REDIBook, New York, NY www.redi.com Bloomberg Tradebook, New York, NY www.bloomberg.com ALTERNATIVE TRADING SYSTEMS Bernard Madoff Knight/Trimark OptiMark Source: Plunkett Research, Ltd., www.plunkettresearch.com

Largest Online Stock Brokerages Ameritrade Charles Schwab CFSBdirect Datek Online E*Trade Fidelity Merrill Lynch Morgan Stanley Online National Discount Brokers TD Waterhouse Source: Plunkett Research, Ltd., www.plunkettresearch.com

II.

International Finance

The Internet is creating a more truly global economy than has ever existed. For example, if a company wishes to conduct a business meeting among its American, Japanese and German subsidiaries, it can now do so instantly via online video conferencing. International finance, arbitrage, trading and currency exchange can now be practiced 24-hours-a-day from any location on the planet.

Equally as important, the web provides an endless plethora of the latest global financial news, with a great deal more expedience than the morning paper (although you can usually read that online as well). Several sites have surfaced that place an increased emphasis on specialty areas, such as international finance. (See Plunkett’s Online Trading, Finance & Investment Web Sites Almanac.)

III.

Online Banking

Three types of banking organizations are now competing fiercely for online customers: 1. Internet-based, or "virtual," banks that have no traditional storefronts, lobbies or ATMs. 2. Traditional banks that offer Internet services as an additional convenience. 3. Online stock brokerages that have expanded into banking or bank-like services. Online-only banking firms have tried to give brick-and-mortar establishments a run for their money but have encountered great challenges because they lack a physical presence. Throngs of technology firms have developed banking, payment and payment processing software that easily runs over communication networks, creating the opportunity to take market share away from traditional brick-and-mortar payment processors. Since commerce is clearly becoming more electronic, traditional banks are teaming up with technological firms in order to compete with online-only financial institutions. At first glance, the business model of online banking is intriguing: They have the potential to be more cost-effective to operate than traditional institutions. When the traditional expenditures associated with brick-and-mortar banks are eliminated and new customer-friendly features, such as online payments and account transaction records, are available to the user, the Internet bank has some advantages. The customer is often offered a much simpler, faster and more direct banking experience via online access. Account information can be reviewed with the click of a mouse at any time, and inter-account transfers can be seamlessly executed. Internet-only banks try to offer higher interest rates to depositors and often charge lower fees. This is based on the theory that an Internet-only bank is more efficient to operate—requiring fewer employees and less physical space than a storefront bank.

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However, as has proven to be true in many Internet business areas, Internet-only banking never created the customer base that entrepreneurs sought when launching these enterprises. Several factors are at work here, but the trust that a consumer feels by seeing a physical bank presence combined with the convenience (or sometimes an unavoidable necessity) of the services offered by physical banks have combined to make Internet-only banks a poor bet. The bottom line is that Internet-only banks lack a competitive advantage of appeal to most customers. After all, banking giants like Citibank and Bank of America can afford to build online access features more easily than a startup Internet-only bank can. Now, software firms offer online banking packages that are affordable to even the smallest of banks. At the same time, only a physical bank can offer standard services like safety deposit boxes, the ability to deposit cash and the ability to walk up to a teller or bank officer. (Meanwhile, smart bankers are taking banking into the heart of convenience by building branches inside of supermarkets.) The “virtual vs. tangible” bank issue is one that banks have aggressively taken to tasks. Well managed banks nationwide now offer full-service online banking combined with their traditional bank offices in the best of a “bricks-and-clicks” environment. This is very analogous to the success found by many traditional retailers, such as Gap, Wal-Mart and J.C. Penney, in creating synergies between retail storefronts and online stores. One of the most interesting projects in online banking was WingspanBank.com, a wholly-owned, Internet-only bank started by Bank One, a major, nationwide bank holding company. While Bank One started Wingspan as a truly independent firm designed to compete against all banks (even Bank One itself), the parent company grew tired of losing money on Wingspan while attracting only modest numbers of customers. Wingspan was eventually dropped, and the online customers were folded into Bank One, where they can enjoy both storefront and online banking. All of the nation’s 25 largest banking companies now provide extensive online banking services. Meanwhile, some online and discount stock brokerage firms are venturing into banking or banklike services. E*Trade acquired online banking firm Telebank in January 2000, and then purchased 8,000 physical ATM machines. More consolidation along these lines will occur.

Leading Personal Finance and Investment Advice Sites Site Visitors in June 2001 AOL Personal Finance 12.2* MoneyCentral.MSN.Com 5.4 Quicken.com 2.0 Fidelity.com 1.9 ETrade.com 1.6 Schwab.com 0.9 *May 2001 Source: BusinessWeek, Nielsen//NetRatings, Jupiter Media Metrix

IV.

New Technology

Smarter Cards Called the "first true Internet Visa" by its creators, the NextCard (www.nextcard.com) serves as a pioneering model for credit cards of the future. Though there are several similarities between the operating regimens of standard cards and the NextCard, a number of differences set it apart—and perhaps ahead—of the crowd. To begin with, applicants go online to apply for the NextCard and get accepted or rejected in approximately two minutes. Customers are drawn towards NextCard not only because of an expedient application process but also because of unusually low introductory interest rates. After step one of the application process, NextCard automatically shows the customer's other credit card balances on the screen, without asking for the numbers, so that the customer can specify what amount he or she wishes to transfer to the new NextCard balance (if any). NextCard has completely integrated its own computers with the national credit card processing system, allowing for these real-time credit and balance transfer approvals. All card-related business can be conducted through the firm's web site. Online, the customer can review statements, transfer balances, upgrade the card and obtain general services. NextCard has approximately 1 million card holders. American Express has introduced a smart credit card called “Blue from American Express.” Designed to appeal to technology-savvy consumers, Blue offers several unique features, including perks designed


specifically for people who are intense Internet users. To begin with, Blue offers an enhanced level of online shopping security. Utilizing what American Express calls “Smart Chip Private Payments,” it provides a secure, temporary transaction number to use, instead of the actual credit card account number, when filling out an online order form that requires prepayment by credit card. The card holder inserts Blue into a special reader attached to his or her computer, enters a PIN (personal identification number) and then creates a Smart Chip Payment online. This smart chip, embedded in each Blue credit card, has the potential to create several additional features and competitive advantages for American Express.

Furthermore, many companies with Internet services reduce or even eliminate the standard 1% loan origination fee. The automation that the Internet brings to many mortgage processes is a great benefit both to consumers and businesses. The time it takes to originate, process and underwrite a mortgage application can be whittled down to hours and days instead of weeks and months. The Internet is also a vast source of information on all aspects of the mortgage industry, resulting in empowered, betterinformed customers. While much of the legwork can be done over the Internet with online mortgage companies, actually closing a loan electronically is still a few years down the road.

Electronic Billing and Payments

VI. Online billing and payments certainly may benefit both the consumer and the business world — it could save paper and some of the estimated $20 billion that businesses spend on postage yearly. Businesses can send bills electronically through a customer's e-mail. When the customer is ready to pay, one simple click will automatically send the funds to an e-bill clearinghouse. There, the payment is deducted from the customer's account and the vendor's account is credited. Many banks now cooperate with online payment exchanges to enable the payment of bills through online banking instead of physical check writing. The convenience can be extraordinary. For example, a consumer can set up an online bank account to automatically pay standard bills on the first of each month—without writing a check, buying a stamp or sealing an envelope. Also, customers of Intuit's Quicken.com and Microsoft's Money software have electronic bill payment options. One of the more popular online transaction services is PayPal (www.paypal.com). PayPal enables both businesses and consumers to easily set up accounts that facilitate the transfer of money to anyone with an e-mail address.

V.

Mortgages and the Internet

For those seeking home financing, either for the purchase of a home or to refinance an existing mortgage, the Internet is a great place to start. Just type the word "mortgage" in your favorite search engine and you'll be sifting through hundreds of search results.

Insurance and the Internet

Insurance is one of the slowest sectors of financial services to move the selling process to the Internet. In the same way that very few insurance companies have converted to direct mail to sell insurance, many companies are resisting using the Internet for direct selling. Insurance remains an agent-to-customer relationship industry. However, the purchase of some types of insurance via the Internet can offer the customer tremendous cost advantages. For example, life insurance lends itself to cost/features comparison, and the Internet is both an ideal way to receive such information and an excellent medium for making the purchase. Likewise, automobile insurance is already being sold directly via the Internet. In fact, this trend has led to an increased use of links to automobile insurance sites (and auto financing sites) by consumers. In the near future, watch for leading edge insurance marketers to capture an excellent market share by selling homeowners' insurance and business insurance (including fire, extended coverage and liability insurance) at extremely competitive rates over the Internet. If you are considering buying insurance via the Internet as a consumer or as a business owner, you should weigh the advantages and disadvantages. As with any financially-related venture, it’s always wise to explore your options when it comes to insurance. It is easier than ever before to gather information and shop around for the best deal. This relatively new wave of information availability is creating an increasingly competitive market and is making it much more difficult for insurers to charge uncompetitive rates. It has never been more

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important — or easier — to do your insurance homework. A number of insurance information portals have recently surfaced, enabling the customer to make informed decisions. One such site, Insure.com, informs its visitors on how to interpret misleading insurance sales pitches, how to file a complaint against an agent or insurer and what steps to take to collect a claim that an insurer won’t pay. Like several of its contemporaries, the site features an extensive list of research links. It additionally offers free access to ratings of each insurance company's financial stability. Reliaquote Insurance at www.insureclick.com offers well-organized information on life insurance basics as well as quotes from hundreds of different insurers. The site asks the user to complete a short questionnaire regarding his or her needs and then offers several policy options. The visitor can then apply for whichever policy is desired online, an impressively easy process. Several similar quoting sites exist on the Internet. Like any other financial services-related industry, the insurance segment will continue to undergo major changes as e-commerce and the Internet affect it. The Internet and the development of e-commerce promise to deliver more expedient operations and cost efficiency to the insurance industry, though they also raise many new questions. According to consultants at Booze, Allen and Hamilton, insurers selling over the Internet have a substantial cost advantage over the lifetime of a customer, relative to non-Internet based insurers. Additionally, reports done by Datamonitor indicate that Internet insurers have a 23% expense advantage over agency insurers and a 5% advantage over direct response writers. Reduced sales costs, lower customer service expenses and more advanced information-gathering capacities fuel these efficiencies. Meanwhile, electronic commerce’s progression is prompting the integration of insurers’ information systems. The role of insurance intermediaries/agents and the overall structure of the insurance market are changing dramatically as a result of Internet and ecommerce influences. Insurance portals now exist that can generate a number of competing insurance quotes within seconds. Since information transmission and the facilitation of transactions have been the primary function of insurance agents, electronic markets that can perform these tasks more efficiently and with fewer costs threaten these agents. Several agent functions are currently being

disintermediated or simply replaced. Today, according to the Insurance Information Institute, there are approximately 1.8 million insurance agents in the U.S., taking an average commission of 11.3% of insurance policy premiums. The Center for Risk Management and Insurance Research at Georgia State University found that the furthering of electronic commerce will decrease the use of the independent agency system relative to exclusive agent and direct-response distribution systems that have grown since the 1970s. The future role of the insurance agent may be geared more toward customer service and general advising roles. Nonetheless, most of today’s online insurance sites require the services of a traditional agent to finalize the sale. This will change quickly as more new sites sell directly via online methods without the use of insurance agents. The concept that the network becomes more valuable as more people are connected to it is also affecting the insurance industry. Hundreds of millions of people on the Internet translate into an increase in the value of Internet-based insurance services. With the increased value of online connection comes decreased distribution costs. For example, products such as travel, credit or burial insurance have relatively high fixed costs and low value, and they are relatively expensive to produce. Customers purchasing these products generally pay a high price per dollar of coverage. The Internet allows the disintermediation of this high overhead for low facevalue products, meaning that prices can be lowered and more insurance sold by reducing the transaction cost. Increased access through electronic commerce is also influencing some consumers to purchase broader, high-value insurance products, such as liability umbrellas, to manage their risk. The sheer competitive edge that the Internet provides prompts firms to offer more unique and complex insurance and reinsurance products. Transactions involving many products rely heavily on information and communication, areas where the Internet proves to have a considerable competitive advantage. At the same time, the sale and servicing of complex insurance products will require different kinds of networks appropriate for individualized transactions. Security will be an important consideration, given the large amount of proprietary information at stake. The Internet is currently prompting many insurers to restructure and repackage insurance services. In order to take advantage of advanced Internet technology, many companies are reengineering,


outsourcing and/or streamlining their management functions or marketing and distribution arms. Some insurers will be able to reduce their investments in physical facilities and certain personnel as a result of the Internet’s ability to more efficiently deliver their services. For example, mammoth firm Allstate Insurance announced in 1999 that it would layoff about 10% of its workforce and begin selling insurance over the Internet as part of its new plan to streamline the firm. Electronic commerce may also enable independent agency insurers to more easily adapt their distribution mechanisms to market competition and expedite their transactions with intermediaries. Several different strategies will be used as the insurance industry becomes more Internet-oriented. For example, online insurance sellers that rely heavily on information technology for many functions are rapidly emerging, while other insurers are simply using electronic commerce and the Internet (via wide area computer networks) to significantly increase the productivity of their human and physical resources. Some aggressive insurers will grow significantly through the effective use of the Internet and electronic commerce, while others will wane due to market changes. Meanwhile, integration between the insurance industry and other financial services industries will become a more seamless and common process. The inclusion of the Internet and e-commerce into the insurance industry changes the way that customers interact with their insurers. Customers can obtain quick quotes from a number of companies and can see ratings and evaluations of insurers on the Internet. Additionally, they can receive better customer service and enjoy cost savings provided by outsourcing. Price comparisons are easily obtained online, and customers can also have access to internal records in order to see where their claims are in terms of payment, when an annuity payment is due and how a mutual fund is performing. Technology brings customers closer to the basic insurance contract through eliminating inefficiencies.

Major Insurance-Selling Sites on the Internet Ebix.com www.ebix.com enables consumers to solicit bids from 1,000 agents representing 2,000 different insurance carriers, as well as 40 different carriers that quote directly--without agents. Insweb www.insweb.com enables consumers to compare quotes from different insurance companies. Quicken Insurance www.insuremarket.com is part of the Intuit family and provides quotes from a large variety of different insurance carriers. Quotesmith.com www.quotesmith.com enables consumers to compare quotes from an array of insurers. Quotesmith has over 300 insurance companies in all 50 states within its database.

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Chapter 4 TRENDS IN PERSONAL COMPUTERS AND INTERNET ACCESS Consumers and businesses are steadily adopting broadband sources such as fiber optics, satellite and cable modems that provide very high speed access to information and media of all types via the Internet, creating an “always-on” environment. The result will be the Convergence Age, a widespread integration of entertainment, telephony and computerized information: data, voice and video, delivered to a rapidly-evolving array of Internet appliances, PDAs, wireless devices (including cellular telephones) and desktop computers. For example, 3M Corporation estimates that 5 million U.S. office workers are already directly tied into a true “last mile” solution via optical LANs delivered directly to the desktop. Such networks deliver data access at 100 Mbps (a typical DSL connection runs at 1% of that speed). Such a highspeed optical connection is the equivalent of dozens of streaming video files running at once. Starting with today’s very rapid implementation of cable modem access to U.S. homes, increasingly faster broadband will soon begin to change the nature of many facets of day-to-day life. To envision the Convergence Age of the near future, dwell on two things: always-on and complete integration of information and media of all types.

For Information on Leading-Edge Solutions and Projects to Provide Fiber Optic or Other Broadband Access to the Public, See: Optical Solutions (“Fiber-to-the-home now”), www.opticalsolutions.com Palo Alto, California Fiber to the Home project, www.cpau.com/fth Grant County, Washington PUD Fiber Optics Pilot project, www.gcpud.org/zipp Gigabit Ethernet Alliance, www.gigabit-ethernet.org Terabeam (wireless optical network solution), www.terabeam.com

Trends in the Personal Computer Market At least 42% of U.S. office workers have access to the Internet at work, and 63% of the U.S. workforce now use a computer on the job daily, in every conceivable application – from receptionists answering computerized telephone systems to cashiers ringing up sales in Wal-Mart on registers that are tied into vast computerized databases. A March 2001 survey by the U.S. Department of


Commerce found that 84% of American manufacturing plants have Internet access at the plant. By early 2001, approximately 60% of U.S. homes contained a PC, and many homes contained more than one. That percentage will continue to climb, thanks to the rapidly declining retail price of high-power PCs and Internet appliances combined with the growing usefulness of the Internet. However, many home market sectors are saturated, and PC makers are suffering from slowing sales. Logically enough, most U.S. homes that contain computers also have Internet access. According to Nielsen//NetRatings, by January 2001, 58% of U.S. homes had Internet access, and a rapidly growing number of those homes had broadband connections. While most homes are using an Internet browser on a PC, many have interactive TVs or other Internet appliances (such as wireless phones or personal organizers with Internet abilities). The annual worldwide production of personal computers was about 135 million units in 2000, an increase of 14.5%. Production is growing as the price of PCs is falling. Eventually, as the relative price of PCs continues to decline and the amount of entertainment and information delivered over the PC continues to expand, virtually each member of the household will have his or her own individual PC or Internet appliance. The number of such devices per home will reach or exceed the number of automobiles per home. However, not all Americans will be willing or able to participate in the InfoTech Revolution, and a growing gap will appear between those who are technically literate and those who are not. (A charitable foundation founded by Microsoft’s Bill and Melinda Gates is making a serious effort to bring Internet access to lower income students and public library patrons.) The PC is rapidly becoming the focus of home entertainment/home information. A well-equipped PC now functions as a CD player for music, a DVD player for movies, a video game machine, a storage and viewing device for family photos, a multi-media entertainment player, an e-mail enabler, a voice mail/fax machine and a gateway to the Internet. By the way, it still serves the old-fashioned roles of word processing, helping with homework and storing the family’s favorite recipes. Today, the burden of paying bills and keeping the family’s checkbook is also simplified by electronic means. However, as more homes get hooked up to broadband sources such as cable modem, the use of

Internet appliances may slowly erode the use of fullyfeatured PCs. This is due to 1) the growth of specificuse appliances such as Palm-like PDAs, as well as game machines, and 2) the fact that homes with fast Internet access may begin to store their files on remote Internet servers while downloading software on an instantaneous, as-needed basis from such suppliers as Microsoft’s new .Net initiative. The makers of Palm Pilot sold an impressive 11 million units by the end of 2000, and the market for all such devices will top $3.7 billion (9.4 million units) worldwide in 2001. Approximately 10 million North American homes will have cable modems connecting interactive TVs to the Internet by 2003. (About 64 million homes had cable modem service options available to them at press time.) According to Kinetic Strategies, Inc. (www.kineticstrategies.com), there were already 5.5 million cable modem connections by March 1, 2001, compared to only 1.8 million at the beginning of 2000. As of March 1, 2001, there were also about 2.3 million North American homes connected to DSL lines. Major Changes in the Personal Computer Market A revolution has taken place in the personal computer market due to 1) the introduction of the low-cost, full-featured PC and 2) the popularity of buying PCs directly from the manufacturer, thereby diminishing the previously powerful role of retail stores. Dell Computer and Gateway are leaders in selling top-quality computers at competitive prices via the web. IBM and Compaq have followed. Meanwhile, massive companies that previously acted only as wholesale distributors for name brand machines are now building and selling their own lines of clones at very competitive prices. The cost to produce an entry-level PC is falling dramatically. As the price falls, manufacturers are realizing that the long-term profit potential lies not in selling PCs, but in selling monthly Internet services, such as those provided by America Online.

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Preliminary Worldwide PC Vendor Unit Shipment Estimates for 2000 (Thousands of Units)

Company Compaq Dell Hewlett-Packard IBM NEC Gateway Others Total Market

2000 1999 2000 Market 1999 Market Growth Shipments Share Shipments Share (%) (%) (%) 17,203 12.8 15,870 13.5 8.4 14,536 10.8 11,459 9.7 26.9 10,237 7.6 7,600 6.5 34.7 9,162 6.8 9,331 7.9 -1.8 5,848 4.3 6,045 5.1 3.3 5,110 3.8 4,745 4 7.7 72,642 53.9 62,577 53.2 16.1 134,738 100 117,626 100 14.5

Note: Data includes desk-based PCs, mobile PCs and PC servers. Source: Gartner Dataquest (January 2001) www.gartner.com

Preliminary U.S. PC Vendor Unit Shipment Estimates for 2000 (Thousands of Units) Company Dell Compaq Hewlett-Packard Gateway IBM Others Total Market

2000 2000 Market Shipments Share (%) 9,430 19.1 7,615 15.4 5,641 11.4 4,271 8.6 2,674 5.4 19,800 40.1 49,432 100

Note: Data includes desk-based PCs, mobile PCs and PC servers. Source: Gartner Dataquest (January 2001) www.gartner.com

1999 1999 Market Growth Shipments Share (%) (%) 7,263 16.2 29.8 7,234 16.1 5.3 3,939 8.8 43.2 4,021 9 6.2 3,290 7.3 -18.7 19,065 42.5 17.4 44,811 100 10.3


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U.S. Software Publishing Industry Estimated Revenue, Expenses & Inventories: 1998 & 1999 (latest data available) 1999

1998

% change

$ millions

$ millions

$80,959

$72,098

12.30%

$12,940

$11,818

9.50%

7,974 2,308

7,247 2,324

10.0 –0.7

1,254

1,095

14.5

Revenue Total Sources of revenue Personal computer software total Consumer applications Vertical market applications Software development tools, languages and utilities Enterprise software revenue, total

$22,849

$20,580

0.1

Cross-industry applications

15,003

13,194

13.7

Vertical market applications Software development tools,

5,532 2,313

5,426 1,960

2.0 18.0

12,261

10,130

21.0

$8,676 4,854

$8,065 4,669

0.1 4.0

2,699 1,122 $16,076

2,483 913 $13,625

8.7 22.9 0.2

Implementation & customization

5,428

4,597

18.1

Software upgrades & maintenance Software user training

8,575 1,313

7,224 1,201

18.7 9.3

Web site advertising Other revenues

35 $6,883

15 $7,117

138.5 –3.3%

Expenses Selected purchases, total

languages and utilities Systems and systems management software revenue Mainframe computer software total Operating system software Database software Networking software Other services revenue, total

$5,460

$4,751

0.1

Purchased printing Purchased software reproduction

693 2,413

627 2,136

10.5 13.0

Purchased programming services Inventories at end of year, total

2,354 $863

1,987 $784

18.4 0.1

Finished goods, work-in-process

697

665

4.8

Materials, supplies, fuel, etc

167

119

39.8

Suggested research resource: Software & Information Industry Association www.siia.net Source: US Census Bureau, 1999 Services Annual Survey: Information Sector Services.

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U.S. Homes with Personal Computers 1996-2002 (millions)

Advanced Semiconductors Power new PCs and Internet Appliances Worldwide Semiconductor Production:

1996 1997 1998 1999 2000 2001 2002

35.4 39.6 43.7 50.0 55.5 60.2 (est.) 64.1 (est.)

Source: Media Metrix, www.mediametrix.com; Plunkett Research, Ltd., www.plunkettresearch.com

Fiber Optic Network Speeds Basic Fiber Technology (1 wavelength per fiber), 10 Gigabits per second WDM, “Wave Division Multiplexing” (16 wavelengths per fiber) up to 40 Gigabits per second DWDM, “Dense Wave Division Multiplexing” (160 wavelengths per fiber) up to 1.6 Terabits per second Next-Generation Technology, (from 10 to as many as 500 wavelengths per fiber) >10 Terabits per second. For leading-edge technology see www.avanex.com.

Selected Years 1960-2001 Year 1960 1965 1970 1975 1980 1985 1990 1995 1996 1997 1998 1999 2000 2001

Worldwide Production $ billions $0.7 $1.3 $2.4 $4.9 $13.9 $21.8 $50.5 $144.4 $132.0 $137.2 $125.6 $149.4 $204.0 $165.2, est.

% Change 167.0 30.0 2.2 -6.8 30.0 -16.5 1.6 41.7 -8.6 3.9 -8.5 18.9 37.0 -19.0

Source: Semiconductor Industry Association www.semichips.org, Plunkett Research, Ltd. www.plunkettresearch.com

Source: Plunkett Research, Ltd.; JDS Uniphase

Another market shift will occur due to the growing use of intranets within households. Easy to install and use systems (including wireless LANs and Bluetooth connections) will make it very simple and affordable for homes to connect every member of the household with a PC or Internet appliance in every room. A wide range of new uses for both the PC and the Internet will result.

Meanwhile, the next generations of microprocessors are under development at a neverslowing pace, at a research and development cost of about $1 billion for a major new design. The biggest beneficiary of industry growth is the U.S.-based semiconductor company Intel. Intel’s current Pentium chips are only the beginning of a continuing stream of ever-faster, ever more powerful Intel chips. Years ago, in what became a well-known axiom about semiconductors, Intel’s founder, Gordon Moore, predicted that the power and complexity of the silicon-based chip would initially double every year–while later that doubling would slow to every eighteen months. Here’s what “Moore’s Law” has meant to those of us who rely on PCs to enable us to run larger and larger files at higher and higher speeds:


Growth in Internet Access Exponential Growth of Intel’s Microprocessors, 1970-2001 Approximate Year Intel Chip Model Transistors per Chip 1970 4004 2,000 1980 8086 60,000 1990 80486 1,000,000 1995 Pentium Pro 5,500,000 1997 Pentium II 7,500,000 1999 Pentium III 9,500,000 2000 Pentium 4 42,000,000 2001 Itanium* 64,000,000 2002 Itanium-McKinley 2nd generation Itanium 2003 Itanium-Deerfield 3rd generation Itanium 2003 Itanium-Madison 4th generation Itanium *Itanium, launched in 2001, is important because of its 64-bit format, capable of running 20 different operations simultaneously. Based on Intel’s “Explicitly Parallel Instruction Computing” technology, “EPIC,” it is the first major chip redesign for Intel since the 386. Source: Plunkett Research, Ltd., www.plunkettreserach.com

Growth of Intel's Microprocessors

Transistors per Chip

70,000,000 60,000,000 50,000,000 40,000,000 30,000,000 20,000,000 10,000,000

Year

Source: Plunkett Research, Ltd., www.plunkettreserach.com

2000

1997

1990

1970

0

In January 2001, Nielsen//NetRatings (www.nielsen-netratings.com) placed the total number of Americans having either home or workplace access to the Internet at 169 million. Soon (by 2004 at the latest), the total number of users worldwide will top one billion. Analysts at IDC place worldwide e-commerce revenues at $272 billion in 2000 and forecast explosive growth to $1,685 billion in 2003 (www.idc.com). The nations with the highest Internet use per capita are the U.S., Iceland, Finland, Sweden, Canada, Denmark and Norway. The rest of the world will steadily increase their usage as well. For example, Costa Rica and Hungary posted the highest growth rate in imports of U.S.-made technology goods between 1993 and 1999 as U.S. firms built new manufacturing plants in those nations. That activity will lead to an increased use of computers and Internet access by local populations. Similarly, U.S. high-tech exports to Mexico grew 170 percent between 1993 and 1999, reaching $22 billion, according to the American Electronics Association (www.aeanet.org). Think of the potential of consumer use of the Internet in these terms: Standard local telephone service has become so affordable and so accessible that over 95% of all U.S. households now have at least one telephone line. Only when Internet devices and access become as widespread as the telephone (particularly when broadband access is as widespread) can the Internet reach its true potential as a business-to-consumer medium and as an entertainment/communication device. Users are giving up their old habits to spend their free time on the Internet. A 2000 study by the Stanford Institute for the Quantitative Study of Society found that, of the Americans who spend five or more hours on the Internet each week (20% of all Americans), 60% watch less TV than they used to, 34% read fewer newspapers, 25% work more hours at home and 25% spend less time in stores. Internet users initially tended to be white males from affluent households. However, as each year of the Internet’s existence passes, the profile of the average Internet user starts to more closely match the profile of the average American. For example, early studies found that 80% of Internet users were male, while recent studies usually show that Internet users are only slightly more likely to be male.

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Ranking of the Top 25 Most Visited Web Properties At Home, Month of June 2001, U.S.

Property 1. AOL Time Warner 2. Yahoo! 3. MSN 4. Microsoft 5. Lycos Network 6. Excite@Home 7. About The Human Internet 8. eBay 9. Walt Disney Internet Group 10. Amazon 11. InfoSpace 12. Vivendi Universal 13. CNET Networks 14. eUniverse Network 15. Google 16. Ask Jeeves 17. ClassMates Online 18. NBC Internet 19. GoTo.com 20. Viacom International 21. Napster 22. AT&T 23. American Greetings 24. Promotions 25. Real Networks

Unique Audience Reach % Time per Person 63,531,959 62.61 0: 53: 30 54,493,102 53.71 1: 32: 40 48,371,258 47.67 1: 16: 56 25,745,577 25.37 0: 09: 55 21,971,353 21.65 0: 19: 28 19,938,445 19.65 0: 36: 34 15,994,150 15.76 0: 13: 18 15,949,118 15.72 1: 38: 22 14,995,364 14.78 0: 32: 24 14,952,600 14.74 0: 14: 35 14,364,228 14.16 0: 08: 33 12,779,633 12.60 0: 16: 00 12,209,460 12.03 0: 15: 09 12,058,010 11.88 0: 20: 19 10,082,127 9.94 0: 17: 48 9,942,117 9.80 0: 09: 51 9,743,191 9.60 0: 11: 32 9,245,945 9.11 0: 13: 07 8,735,529 8.61 0: 03: 59 8,368,171 8.25 0: 20: 32 7,982,141 7.87 0: 16: 05 7,476,285 7.37 0: 22: 07 7,458,991 7.35 0: 13: 36 7,205,467 7.10 0: 09: 18 7,150,956 7.05 0: 07: 01

The reported Internet usage estimates are based on a sample of households that have access to the Internet and use the following platforms: Windows 95/98/NT, and MacOS 8 or higher. The Nielsen//NetRatings Internet universe is defined as all members (2 years of age or older) of U.S. households which currently have access to the Internet. Source: Nielsen//NetRatings, www.nielsen-netratings.com


Average Web Usage, U.S. Internet Users at Home: Month of June, 2001 Number of Sessions per Month 19 Number of Unique Sites Visited 10 Time Spent per Month 9 hr. 44 min. Time Spent During Surfing Session 30 min. 47 sec. Duration of a Page viewed 51.2 sec. Active Internet Users 101,464,514 Current Internet Users Estimate 167,138,270 The reported Internet usage estimates are based on a sample of households that have access to the Internet and use the following platforms: Windows 95/98/NT,and MacOS 8 or higher. The Nielsen//NetRatings Internet universe is defined as all members (2 years of age or older) of U.S. households which currently have access to the Internet Source: Nielsen//NetRatings, www.nielsen-netratings.com

Despite rapid growth in use of the Internet, it probably delivers much less than 5% of the information used in the world today. The potential for development is unlimited, and vast fortunes will be made here over the long term, both by innovative start-ups and by large, established firms.

Internet Access and Service Trends Mergers, consolidation, aggressive marketing, repositioning and new business models characterize today’s Internet access and service market. The largest factor in Internet access is the continued dominance of the early leader, America Online (now AOL/Time Warner). No one has come remotely close to touching AOL’s lead. In fact, AOL continues to grow at an astonishing rate and claimed about 30 million subscribers to its AOL and Compuserve brands as of mid 2001. Even software giant Microsoft has not been able to shrink AOL's lead in a significant way. After an early stumble, Microsoft’s MSN service has grown rapidly in recent years, and now has about 5 million subscribers (MSN and WebTV combined) as of mid 2001, which still leaves it positioned miles behind AOL. (Ironically, Microsoft’s own corporate web site is one of the busiest sites on the Internet. With 500,000 pages, Microsoft.com enjoys five million viewers daily-- users who are interested in Microsoft’s software and its features but not necessarily in its Internet access service.)

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Meanwhile, the major independent firms of Earthlink and Mindspring merged, creating a giant firm that rapidly grew from 2.5 million subscribers in 1994 to about 5 million by mid 2001. A trend that is fading is the use of Internet service provided on a free-of-charge basis. Aggressive ISPs (Internet Service Providers) at one time provided free service to millions of users. These ISPs based their business models on revenue from advertising. However, advertising-based business models are out of fashion and out of money in the Internet world, and free ISPs are unable to create enough advertising revenue to offer satisfactory levels of service to users. Leaders such as 1stUp and Spinway had closed their services by early 2001. Meanwhile, AOL’s strong content offerings, particularly now that it has acquired Time Warner, will assist it in keeping a vast customer base willing to pay $23.90 for monthly service. Another strong factor in AOL’s favor is the amount of time that its subscribers spend at the AOL site (averaging as much as 88% of their online time), as opposed to cruising the rest of the Internet. Finally, AOL acquired a vast new customer base in the merger with Time Warner, including 48 million HBO and cable TV viewers and 25.4 million magazine subscribers. In addition, AOL can market to a total of 87 million Instant Messenger registrants and 20 million Netscape Netcenter registrants. Leading U.S. Internet Service Providers (ISPs), Est., mid 2001 Company: America Online (AOL) United Online BlueLight EarthLink Microsoft Prodigy

Subscribers: 30.0 million 7.0 million* 5.0 million 5.0 million 5.0 million 2.2 million

*result of mid 2001 merger of Juno Online Services and NetZero, includes approximately 6 million free service subscribers and 1 million paying subscribers. Source: Plunkett Research, Ltd., www.plunkettresearch.com

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Online Information Services1 Revenue: 1998 and 1999 (latest data available) Revenue Total

1999

1998

% change

$ millions $18,025

$ millions $10,882

65.60%

$8,979 1,355

$5,499 725

63.30% 87.0

520 NA

261 NA

99.4 NA

7,038

4,322

62.8

Sources of revenue Internet access fees Advertising Web hosting & design Online sales commissions Other revenue NOTES: 1

Census Bureau classifications in this industry sector include: Internet access providers, Internet service providers and similar establishments. Suggested research resource: Software & Information Industry Association www.siia.net Source: US Census Bureau, 1999 Services Annual Survey: Information Sector Services.

Database and Directory Publishers Revenue: 1998 and 1999 (latest data available) 1998 $ millions

% change

$ millions $15,433

$14,239

8.40%

Single copy and subscription sales, total Print Electronic

1,409 605 804

1,274 631 643

0.1 –4.1 25.0

Advertising sales, total

10,679

9,889

8.0

Print Electronic

10,590 89

9,850 39

7.5 127.6

Contract printing Other revenue

143 3,202

127 2,950

12.7 8.6

1,198

1,182

1.3

1999 Revenue Total Sources of revenue

Expenses Purchased printing Inventories at end of year, total Finished goods, work-in-process Materials, supplies, fuel, etc.

408

227

80.1

383 NA

206 NA

86.1 NA

Suggested research resource: Software & Information Industry Association www.siia.net Source: US Census Bureau, 1999 Services Annual Survey: Information Sector Services.


Another extremely vital access trend has emerged: millions of mobile, affluent Internet users are acquiring wireless access, via cellular phone and Palm Pilot type devices, creating a rapidly-growing, non-traditional means to access the Internet. This trend has the potential to steal some market share from AOL and other providers. For example, Palm offers its own online service, providing Internet access and e-mail services to mobile customers.

Increased Use of Satellites In many rural locations worldwide, Internet access is difficult to obtain. Broadband satellite is the answer for connection in these remote areas and is increasingly a viable solution in urban areas as well. As an alternative to building fiber optic lines, a satellite can now provide two-way Internet connections. In fact, satellite access may provide one of the best last mile solutions for users anywhere, especially now that two-way satellite technology is becoming practical, allowing high-speed e-mail and other uploading by the user, as well as extremely high-speed downloading of web pages and streaming video. The demand for high-speed Internet access is immense. Vast new satellite systems are being built for the transmission of a wide variety of data, including that which is Internet-based. Satellite Distribution Networks (SDNs) have been designed that will bypass the Internet’s traditional backbone system by beaming web content directly to local, last mile broadband access providers, such as firms that utilize cable TV systems and wireless providers that use lasers to reach homes and offices. However, many satellite firms offer services that are much more specialized. Corporations with offices spread about the globe are able to buy satellite time that will enable them to speed up worldwide computer networks and tap main databases at corporate headquarters for research, customer service, inventory and ordering. In the extreme, satellite network systems have the potential of bypassing the Internet entirely, by beaming data directly to specially-equipped receiver dishes that relay data to computers or cell phones. Through miniaturization, satellites have enjoyed the same improvements of power from which other electronic media are benefiting. Today’s satellites make those of 10 years ago seem like dinosaurs. Digital signal processing means much faster movement of data out of a satellite at multimegabit transmission rates. The future of the entire broadcast

entertainment industry will evolve as a result. For example, that improved distribution speed can be used for direct satellite-to-TV distribution of movies and entertainment, and several firms have made significant investments in this area. Companies Building Satellite-Based Internet Services Networks: DirectPC (a unit of DirecTV/Hughes Electronics) StarBand (backed by Microsoft/aimed at serving the 25 million American homes that are not in range of DSL service) PanAmSat Wireless Internet Access “Wireless” access to the Internet can be provided in many ways, including Internet-enabled cellular mobile telephones, personal digital assistants (PDAs), like Palm devices, with Internet capabilities and technologies that create wireless networks based on technology standards such as the new Bluetooth and 802.11b. Combined, various types of wireless access will have revolutionary impact over the next five years. The rollout and consumer adoption of new standards, including 802.11b and advanced generation (2.5G and 3G) cellular telephone services, will depend greatly on the ability of providers/manufacturers to create services/products with desirable features at affordable prices. At the same time, cellular telephone companies will be hard pressed to come up with the capital necessary to build communications infrastructure capable of providing additional levels of cellular-based Internet features. Meanwhile, current cellular phone standards provide Internet connections that are adequate for many uses despite their slow speeds. To begin with, worldwide mobile phone sales jumped by 46% in 2000, according to Gartner Dataquest, (www.gartner.com) to 413 million units. Increasingly, new cell phones are Internet accesscapable. Access to advanced Internet services via cell phones will lead to rapid growth in cellular phone service revenues. Every major cellular phone company in the U.S. offers wireless Internet access service. For example, Sprint PCS, AT&T Wireless and Verizon Wireless offer cell phone-based Internet access in major markets across the nation. Gartner Dataquest projects that there will be nearly 800 million wireless data users worldwide by

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2004, and that by 2005 there will be 137 million such users in North America alone. These people will subscribe to mobile Internet access services while using a wide variety of portable devices. Meanwhile, homes and workplaces will be adopting wireless local area networks (LANs) that will enable laptops, Internet-enabled cell phones, PDAs and other devices to log in, check e-mail and conduct business or entertainment tasks via wireless network connections. The fastest and most secure wireless networks may be those based on 802.11b technology, but the Bluetooth wireless standard will also be in use. Japan continues to lead in wireless access services. In early 2000, NTT DoCoMo, Japan's largest wireless carrier, applied for government permission to enable a GPS (Global Positioning Satellite)-based personal navigation system, called Doco-Navi, that allows the user to get directions from one place to the next, while pointing out nearby sites such as restaurants and tourist destinations. The company's "iMode" allows the user to access restaurant guides and reserve tables, make travel reservations, bank by phone, directly access the Internet and get a constantly updated weather report. Users are charged based on the amount of data transferred during the interaction, not the amount of time spent online. DoCoMo acquired a major interest in AT&T Wireless in 2000, and invested in other leading global wireless companies. Its long-term strategy is to encourage the use of DoCoMo technology and services on a worldwide basis. Why should consumers be tied to a desktop for Internet access when cell phones can give them many of the Internet services they want while on the go? For a European example of such advanced services, look at Telenor in Norway. What does wireless access mean to the Internet? People can be constantly connected—constantly in touch with e-mail, shopping, information and each other. Instant messaging in AOL and Microsoft formats is now available for wireless devices, including a format for Palm Pilot VII. Wireless Application Protocol (WAP) is the current worldwide industry-established standard for delivery of information to digital wireless devices (cell phones, pagers and PDAs). WAP uses Wireless Markup Language (WML), a technology that reduces the size of the format to a unit suitable for the small screens and low speeds of cellular phones that is read by a microbrowser built in to the cell phone’s handset. Wireless devices typically have screens capable of displaying fewer than 30 words at a time,

and operate at speeds of 14.4 kbps to 19.6 kbps. (Traditional web languages of HTML, HTTP, TLS and TCP are inefficient and hard to display on the small screens of cell phones and pagers.) With advanced wireless Internet services, a user can send and receive e-mail, buy event tickets, order food for take out or delivery, get directions, trade stocks, find weather conditions and check voice mail messages, among many other options. Within five years, about one-half of e-commerce transactions by consumers will be made via wireless methods using cell phones, pagers, wireless-modemequipped portable computers and Palm-type devices. The Palm VII is a PDA produced by Palm, Inc. specifically for accessing the Internet. Because the product uses a paging network to establish its connection to the Internet, it works in locations where cell phones typically do not work, such as hospitals or factories. The connection to the Internet is not a constant one, but instead grabs information in bursts. Similar, extremely popular products are made by Compaq and HP. Corporations that provide paging services have consolidated in order to invest heavily in advanced services, including e-mail messaging. Mergers have created firms with nationwide networks. New services are keyed around the ability to page the user, regardless of location, and on advanced two-way paging systems that allow the person receiving a page to respond. The person sending the message can do so most easily with e-mail from a PC. Research In Motion, Ltd. (“RIM” www.rim.net) has created an extremely popular pager with a small keyboard that can send and receive e-mail. The Motorola PageWriter is another highly advanced two-way pager. These state-of-the-art pagers work nationwide. In addition to sending and receiving email, they can receive news updates from web sites. In fact, several advanced e-commerce applications are now available for pagers, including stock quotes, online trading and online shopping. The biggest downside to using a pager as an Internet appliance is the tiny keyboard. By early 2001, RIM had 400,000 wireless, pagerbased messaging customers, up from 100,000 one year earlier. There will be as much as 80% penetration of the U.S. cellular market by 2005. Even though more people than ever before are using cell phones, and cell phone users are talking on those phones for longer periods of time, the average wireless phone bill in the U.S. has decreased dramatically as service providers have become more competitive. In 1988,


the average cell phone bill in the U.S. was $95 per month. That monthly bill fell to just over $40 in 1999. Annual 1988 service revenues were $1.56 billion. That total grew 2,285% to $37.21 billion in 1999. While all of Europe is interconnected for cell phone use based on the Euro-standard GSM (Global System for Mobile Communications), U.S. companies continue to pour billions of dollars into a wide variety of incompatible wireless communications networks, products and services, including Personal Communications Services (PCS). These wireless PCS networks use tens of thousands of small radio-base stations, with specialized switches to tie them together. PCS uses a network of low-powered radio transceivers—much less powerful and smaller in range than cellular mobile phones— that are spaced close together. The systems are relatively efficient to build and operate. AT&T paid $1.68 billion for PCS licenses in 21 markets. Sprint is the U.S. leader in PCS service. Motorola and other manufacturers are reaping giant orders for PCS equipment from worldwide cellular phone firms. A study by Peter D. Hart Research Associates, Inc. found that 38% of U.S. consumers have some interest in "cutting the cord”—replacing their home phones with wireless phones. For those worried about making the switch, 62% were concerned with cost, and only 20% had problems with the logistics of change. In fact, wireless systems like PCS have become the home telephone system of choice in Third World nations that lack extensive networks of landline telephone cable and switches. It can be much quicker and simpler to install a new cellular system than to develop a traditional local exchange's infrastructure. CDMA (Code-Division Multiple Access) technology, invented by Qualcomm, Inc., enables cellular mobile systems to make quantum leaps in the number of telephone customers they can handle. CDMA filters out background noise, cross-talk and interference for higher quality and greater privacy. Calls are translated into digital transmissions (0s and 1s). The spread spectrum of CDMA provides some of the largest coverage in the industry, and the low power necessary for the handsets equals longer battery life and therefore smaller batteries and handsets. Commercial CDMA networks serve tens of millions of subscribers worldwide. While CDMA is one of the fastest growing second-generation telephony digital standards, it is certainly not the only one. Europeans use GSM on a nearly universal basis—making it simple to have

roaming mobile service throughout the continent, AT&T Wireless uses TDMA (Time Division Multiple Access) and Japan generally uses PDC (Personal Digital Cellular). As cellular phones are quickly becoming a worldwide tool, the need for compatible systems becomes more important. Cable Modems Cable Modems are being distributed by the millions to U.S. homes that subscribe to cable TV. These modems enable consumers to access data over the Internet using the TV cable as the means of communication. Watch for cable modems to lead to the first widespread use of truly interactive television. Cable modem is currently twice as popular as DSL service. AT&T and other leading cable providers have adopted hardware and software standards for TV settop boxes that enable cable TV subscribers to enjoy greatly enhanced services by accessing the Internet over cable. This massive distribution of the Internet to the home will totally revolutionize home entertainment. Using cable modems, viewers can access the Internet instantly, with none of the wait associated with traditional phone modems. This means that users will be much more inclined to jump in and out of the Internet all day, since access will be painless and instantaneous. For example, a person watching the Super Bowl might see a side bar on the TV screen, hooked up to cable modem, that would allow the viewer to seamlessly switch to an interactive screen that would provide additional team statistics, player biographies and the opportunity to order Super Bowl merchandise, all without leaving the game itself.

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Worldwide Mobile Phone Sales Estimates for 2000 (Thousands of Units) 2000

2000 Market

1999

1999 Market

Shipments

Share (%)

Shipments

Share (%)

Growth (%)

Nokia

126,369

30.6

76,335

26.9

65.5

Motorola

60,094

14.6

47,818

16.9

25.7

Ericsson

41,467

10.0

29,785

10.5

39.2

Siemens

26,989

6.5

17,687

6.2

52.6

Panasonic

21,511

5.2

15,581

5.5

38.1

Company

Samsung

20,639

5.0

12,982

4.6

59.0

Others

115,662

28.0

83,393

29.4

38.7

Total Market

412,731

100.0

283,581

100.0

45.5

Source: Gartner Dataquest (February 2001), www.gartner.com

Preliminary Worldwide Server Vendor Unit Shipment Estimates for 2000 (Units)

Company Compaq

2000

2000 Market

1999

1999 Market

Shipments

Share (%)

Shipments

Share (%)

Growth (%)

1,065,603

27.1

962,308

28.0

10.7

IBM

658,287

16.7

594,077

17.3

10.8

Dell

573,219

14.6

402,992

11.7

42.2

HP

440,210

11.2

422,542

12.3

4.2

Sun

286,661

7.3

177,901

5.2

61.2

Others

906,401

23.2

874,981

24.9

3.6

3,930,381

100.0

3,434,802

100.0

14.4

Total Market


Preliminary Worldwide Workstation Vendor Unit Shipment Estimates for 2000 (Units)

Company Dell

2000

2000 Market

1999

1999 Market

Shipments

Share (%)

Shipments

Share (%)

Growth (%)

381,718

23.1

238,184

16.0

60.3

Sun Microsystems

358,909

21.7

322,541

21.6

11.3

HP

289,674

17.5

312,031

20.9

-7.2

Compaq

230,248

13.9

208,268

14.0

10.6

IBM

76,264

10.7

217,774

14.6

-19.1

Others

215,439

13.0

193,686

13.0

11.2

1,652,252

100.0

1,492,484

100.0

10.7

Total Market



One problem: Can the entertainment industry develop enough content to keep up with the delivery potential of cable modems? Today’s typical cable TV system may offer something less than 100 channels, while direct satellite broadcast may offer 200 to 250 channels. However, digital compression, Internet broadcasting via cable modem and increased DBS service may soon offer 300 or more channels to viewers. Media giant News Corp. is forecasting as many as 1,000 channels during the decade beginning in 2010. What will the content be? Can content producers earn consistent profits when the audience’s viewing choices become so spread out? By contrast, a few years ago, the profitability of television broadcasters was all but assured when viewers had only a handful of choices, primarily the big networks. For more information on cable modem products, broadband content services, FAQs and tutorials, check out Kinetic Strategies’ cable modem portal: www.cable-modem.net. Popular Internet Connection Options Type Mbps Conventional Dial-up 0.056 ISDN Phone Line 0.112 DSL/SDSL Phone Line 0.250 – 1.500 Satellite* 0.400 Cable TV Modem 1.000 Microwave 1.400 T1 Line 1.500 T3 Line Up to 45.0 OC3 to OC192 155.0 to 9,600.0 * Satellite dish uploads move at a slower speed Source: Plunkett Research, Ltd., www.plunkettresearch.com

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Major Satellite Companies Company

Market

Cidera Gilat Satellite Networks Globalstar Hughes Electronics

Content providers, ISPs Business, Consumers

ICO-Teledesic Interpacket Iridium NetSat Express

Business, Consumers Business Business Business

Orbcomm PanAmSat

Business Business

StarBand

Business

Tachyon

Business

Business, Consumers Business, Consumers

Services Data Data, Phone, TV Phone Data, Phone, TV Data, Phone Data Phone Data Data Data, Comm., Internet Consumers, Data Data

Source: Industry Standard, November 2000, Plunkett Research, Ltd.

Owns/ Leases Leases Leases Owns Owns Owns Leases Owns Leases Owns Owns

Financial Status Private, filed for IPO Public Public Public Private Private Reorganization Subsidiary of Globecomm Joint venture Public

Leases

Private

Leases

Private


50

Plunkett's E-Commerce & Internet Business Almanac 2001-2002

Chapter 5 E-COMMERCE & INTERNET CONTACTS Web Sites, Publications and Industry Information

I.

Contents: I. E-Commerce & Internet Related A. Privacy and Consumer Matters B. Major Internet & E-Commerce Consultants C. Recommended GovernmentRelated Websites D. Internet Business/Technology Related Contacts E. Additional E-Commerce & Internet Industry Associations F. A Short List of E-Commerce & Internet Related Publications G. Foreign Internet Organizations

p. 51 p. 51

II. Information Technology Related A. Computers/Technology Careers Information B. Engineering C. Telecommunications

p. 61

E-Commerce & Internet Related

A.

Privacy and Consumer Matters •

p. 52 p. 53

•

p. 55 p. 55 p. 58 p. 61

•

p. 61 p. 62 p. 65

•

Anonymity and Privacy on the Internet www.infosyssec.org Discusses how you can protect your privacy and security on the Internet. BBBOnLine www.bbbonline.org This is the online version of the venerable Better Business Bureau, an organization that attempts to foster high standards of customer service and online privacy. Electronic Frontier Foundation www.eff.org EFF is a protector of civil liberties on the Internet. This non-profit, non-partisan organization strives to protect free speech while protecting children from potentially offensive materials, to protect privacy while allowing recovery for damages and to find ways to legislate something that is everywhere and nowhere all at once. Electronic Privacy Information Center www.epic.org EPIC, a public interest research center, examines emerging civil liberties issues, the First Amendment and constitutional values. Using the Freedom of Information Act and litigation, EPIC offers the public information


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•

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about what its government is doing, ensuring oversight and accountability. This group works in tandem with Privacy International, a human rights group in the UK. MyPrivacy.org www.myprivacy.org A privacy service organized by PrivaSeek, MyPrivacy.org allows the Internet user to set specific preferences for online identification that will be honored by all web sites participating in the program. Privacy International www.privacyinternational.org Privacy International is a government and business watchdog, alerting individuals to wiretapping and national security activities, medical privacy infringement, police information systems and the use of ID cards, video surveillance and data matching. Privacy Journal www.townonline.com/privacyjournal The Privacy Journal is a monthly report on the impact of new technology on individual privacy. Privacy Times www.privacytimes.com This site is for attorneys and professionals wishing to follow legislation and developments in the information privacy arena, including the Freedom of Information Act, direct marketing, Caller ID and credit reports. PrivaSeek www.persona.com/privaseek.html Provides expertise and guidance to online and offline businesses. Also counsels businesses who are struggling to create and maintain accurate, sensible privacy guidelines for their organization. TRUSTe www.truste.org TRUSTe, a non-profit agency, formed an alliance with all major portal sites to launch the Privacy Partnership campaign, a consumer education program designed to raise the awareness of Internet privacy issues. The organization works to meet the needs of business web sites while protecting user privacy.

To get names removed from most mailing lists, write to: Mail Preference Service Direct Marketing Association P. O. Box 9008 Farmingdale, NY 11735-9008 B.

Major Internet & E-Commerce Consultants (and Major Firms with Consulting Arms) • • • • • • • • • • • • •

Accenture www.accenture.com New York, NY Answerthink www.thinkinc.com New York, NY Computer Sciences Corp. www.csc.com El Segundo, CA CPS Direct www.cpsdirect.com Woburn, MA Deloitte Consulting www.dc.com New York, NY Digitas www.digitas.com Boston, MA EDS www.eds.com Plano, TX Ernst & Young www.ey.com New York, NY Euro RSCG Worldwide Interactive www.eurorscg.com New York, NY Grey Global Group www.grey.com New York, NY Hewlett-Packard www.hp.com Palo Alto, CA Hill, Holiday Interactive www.hhcc.com Boston, MA IBM www.ibm.com White Plains, NY

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• • • • • • • • • • • • • • • •

IllusionFusion http://ifgallery.illusionfusion.com New York, NY http://ifgallery.illusionfusion.com/ iPlanet E-Commerce Solutions www.iplanet.com Palo Alto, CA iXL www.ixl.com Atlanta, GA KPMG Consulting www.kpmgconsulting.com McLean, VA Luminant Worldwide www.luminant.com Dallas, TX Modem Media www.modemmedia.com Norwalk, CT Periscope www.periscope.com Minneapolis, MN PricewaterhouseCoopers www.pwcglobal.com New York, NY Proxicom www.proxicom.com Reston, VA Publicis Networks www.publicis-networks.com Munich, Germany Risdall Linnihan Interactive www.risdall.com New Brighton, MN Sapient www.sapient.com Cambridge, MA Silicon Graphics www.sgi.com Mountain View, CA Starpoint Solutions www.tisny.com New York, NY Stein Rogan and Partners www.srpadv.com New York, NY Sun Microsystems www.sun.com Palo Alto, CA Targetbase Marketing www.targetbase.com Irving, TX

• • •

C.

US Interactive www.usinteractive.com New York, NY Viant www.viant.com Boston, MA Worldwide Xceed Group www.xceed.com New York, NY Recommended Government-Related Web Sites

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•

•

Access to Federal Implementation Conventions http://snad.ncsl.nist.gov/dartg/edi/fededi.html The National Institute of Standards and Technology. Advisory Commission on Electronic Commerce www.ecommercecommission.org The Advisory Commission on Electronic Commerce (ACEC) was created by Congress to study federal, state, local and international taxation and tariffs on transactions using the Internet and Internet access. Board of Governors of the Federal Reserve System www.federalreserve.gov Phone: 202-452-3684 This free site offers extensive background on the Federal Reserve System, as well as congressional testimony, economic indicator analyses and specific consumer information. Bureau of Economic Analysis www.bea.doc.gov Phone: 202-606-9600 BEA, an agency of the U.S. Department of Commerce, is the nation's economic accountant, preparing estimates that illuminate key national, international and regional aspects of the United States economy. Bureau of Labor Statistics http://stats.bls.gov Phone: 202-606-5886 The BLS is the principal fact-finding agency for the Federal Government in the broad field of labor economics and statistics. The BLS is an independent national statistical agency that collects, processes, analyzes and disseminates essential statistical data to the American public, the U.S. Congress, other Federal agencies, state and local governments, business and labor. The


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•

•

BLS also serves as a statistical resource to the Department of Labor. The Federal Communications Commission www.fcc.gov 445 12th Street SW Washington, DC 20554 Phone: 202-418-0190 An independent U.S. government agency established by the Communications Act of 1934. Charged with regulating interstate and international communications by radio, television, wire, satellite and cable. Federal Electronic Commerce Program Office http://ec.fed.gov Official web site of the office, whose mission is to develop a policy framework to support EC, help government agencies find and use the best EC tools, and spread the most promising ideas across government. Federal Trade Commission www.ftc.gov/privacy This department of the Federal Government is responsible for many aspects of business-toconsumer and business-to-business trade and regulation. Institute of Telecommunication Sciences www.its.bldrdoc.gov 325 Broadway Boulder, CO 80303-3328 Phone: 303-497-5216 ITS is the research and engineering branch of the National Telecommunications and Information Administration, a division of the U.S. Department of Commerce. National Electronic Commerce Resource Center www.ecrc.ctc.com The ECRC Program assists industrial and government organizations to enter the world of electronic commerce. STAT-USA Internet www.stat-usa.gov Phone: 202-482-1986 STAT-USA delivers vital economic, business and international trade information produced by the U.S. Government to persons that may then use that information to make important decisions affecting business, community and personal finances. This site scours the government information vaults, assembles information in one location and delivers it to the public.

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U.S. Census Bureau www.census.gov Phone: 301-457-4608 The Census Bureau web site is designed to enable intuitive use of the bureau's Internet offerings. Designed with user-friendliness, visitors do not need much familiarity with the bureau's internal organizational structure to utilize this site. U.S. Department of Commerce www.doc.gov Phone:202-501-0666 The Department of Commerce promotes job creation, economic growth, sustainable development and improved living standards for all Americans by working in partnership with businesses, universities, communities and workers to build for the future and to promote U.S. competitiveness in the global marketplace. U.S. Government Policy on Electronic Commerce www.ecommerce.gov Outline of the U.S. Government's official policy regarding electronic commerce and its involvement with the Internet. U.S. Securities and Exchange Commission www.sec.gov Phone: 202-942-8088 The SEC is a nonpartisan, quasi-judicial regulatory agency responsible for administering federal securities laws. These laws are to protect investors in securities markets and ensure they have access to disclosure of all material information concerning publicly-traded securities. White House www.whitehouse.gov Phone: 202-456-1414 This site was designed for communication between the Federal Government and the American people. It provides access to all government information and services that are available on the Internet.

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D.

Internet Business/Technology Related Contacts

1.

Business Resources •

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AT&T Business Network www.att.com/business/ Offers powerful business services such as CNN, Dow Jones, the Thomas Register and TRW databases. Commercial Internet eXchange www.cix.org 1301 K Street NW, Suite 325 Washington, DC 20005 Phone: 703-709-8200 Fax: 703-709-5249 Leading provider of technical, business, policy and regulatory support to ISPs. Intercat www.intercat.com 3399 East 19th Street Long Beach, CA 90804 Phone: 562-961-0103 Fax: 800-634-9524 Publishes catalogs or other information to the web. Links to catalogs and other services. Internet Service Providers’ Consortium www.ispc.org 1301 Shiloh Road, Suite 720 Kennesaw, GA 30144-8086 Toll-Free: 866-533-6990 Fax: 678-819-1028 Provides services to startups and small and medium-sized ISPs and represents the needs of small and growing businesses. Internet Society www.isoc.org 11150 Sunset Hills Road, Suite 100 Reston, VA 20190 Phone: 703-326-9880 Fax: 703-326-9881 Non-profit organization that focuses on standards, public policy, education, training and membership. Represents who’s who of the Internet community. InterNIC www.internic.net Provides public information regarding Internet domain name registration services. The List http://thelist.internet.com A directory of Internet Service Providers. Find ISPs by entering an area code or country.

•

2.

TechWeb www.techweb.com Articles about e-commerce and Information Technology. Recommended Sources for Online Consumer Buying Pattern Data , Market Analysis and Traffic Analysis

• • • • • •

E.

Ernst & Young www.ey.com Forrester Research www.forrester.com GartnerGroup www3.gartner.com Jupiter Media Matrix www.jmm.com Nielsen//NetRatings www.nielsen-netratings.com Shop.org www.shop.org

Additional E-Commerce & Internet Industry Associations •

•

•

•

Advanced Network & Services www.advanced.org This organization strives to advance education through the increased use of computer network applications and technology. American Registry for Internet Numbers www.arin.net ARIN is a non-profit organization that administers and registers Internet Protocol (IP) numbers. Association for Interactive Media (AIM) www.interactivehq.org This non-profit association is geared toward persons using the Internet for business purposes. Association for Local Telecommunications Services www.alts.org ALTS is the trade association that represents the builders of high-speed local communications – CLECs that are "facilitiesbased." ALTS was founded to harness the shared energy and vitality of the new local competitors and to help ensure regulations for robust competition (spawned by the 1996 Act) are implemented and enforced.


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Berkman Center for Internet & Society http://cyber.law.harvard.edu/ This research center focuses on the exploration of the development, inner-workings of and laws pertaining to the Internet. The center offers Internet courses, conferences and more. Better Ethics Online www.actionsites.com/beo Better Ethics Online provides information concerning protecting online copyrights and detecting unauthorized web site use. Commercial Internet Exchange www.cix.org This association is geared toward entities that offer TCP/IP or OSI public data internetworking services. CommerceNet www.commerce.net The premier industry consortium for companies using, promoting and building electronic commerce solutions on the Internet. The Congressional Internet Caucus www.netcaucus.org The Congressional Internet Caucus is a bipartisan group of over 100 members of the House and Senate working to educate their colleagues about the promise and potential of the Internet. Cooperative Association for Internet Data Analysis (CAIDA) www.caida.org CAIDA works to promote an atmosphere of greater cohesion on the Internet. CSPACE http://cspace.unb.ca/ This non-profit organization focuses on maintaining and developing educational resources on the Internet. Cyber District Association www.cyberdistrict.org This association is dedicated to improving and creating interactive media. The CyberSkills Association www.cyberskills.org This association’s program serves to provide the skills, knowledge and training needed to compete and thrive in today’s changing Internet industry.

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Data Interchange Standards Association (DISA) www.disa.org DISA is the leading provider of educational and networking forums on e-business. They provide technical and management services to standards and specification development organizations, including OTA, the IFX Forum, MBA's MISMO, and ASC X12. DISA's affiliation with EC user groups and emerging initiatives around the world facilitates an interchange of e-commerce topics hitting the marketplace. Financial Services Technology Consortium www.fstc.org FSTC sponsors project-oriented collaborative research and development on interbank technical projects affecting the entire financial services industry. Particular emphasis is placed on payment systems and services, and leveraging new technologies that help banks cement customer relationships, boost operational efficiency, and expand their market reach. Florida Internet Service Providers Association www.fispa.org FISPA encourages discussion and education concerning the Internet industry. Global Business Dialogue on Electronic Commerce www.gbd.org GBDe is a company-led response to the need for strengthened international coordination with regard to worldwide electronic commerce. Steering Committee includes CEOs from 24 international companies, including IBM, AOL, Bertelsmann, Fujitsu, HP, and Time Warner. Global Internet Liberty Campaign (GILC) www.gilc.org This association stands up and takes action when it comes to free speech and privacy protection. Hands Off the Internet www.handsofftheinternet.org This association opposes government regulation of entrepreneurial ventures. Hudson Valley New Media Association www.quickpages.com/hvnma This organization focuses on artistic and creative talent in electronic communications.

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iAdvance Coalition www.iadvance.org iAdvance advocates the implementation of affordable high-speed Internet access across the United States. Information Systems Security Association www.issa-intl.org ISSA is geared towards those in the information security industry. International Academy of Digital Arts and Sciences www.iadas.net IADAS is dedicated to the progress of new media worldwide. International Center for Electronic Commerce www.icec.net Based in Korea. Objectives include development of the next generation electronic commerce technologies and management schemes and establish an international research consortium of electronic commerce related companies. International Society for Mental Health Online www.ismho.org This society strives to promote online communication, information and technology for the mental health community. The Internet Alliance www.internetalliance.org Strives to assist the Internet industry in becoming the most important mass market medium of the 21st century. Internet and Computer Law Association http://grove.ufl.edu/~cmplaw This site offers information concerning the Internet and its surrounding laws. Internet Assigned Numbers Authority (IANA) www.iana.org This association serves as the central coordinator for the assignment of parameter values for Internet Protocols. Internet Content Coalition www.netcontent.org The ICC is a non-profit organization for producers and distributors of original content on the Internet.

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Internet Education Foundation www.neted.org The Internet Education Foundation is a nonprofit organization dedicated to educating the public and policymakers about the potential of a decentralized global Internet. Internet Public Policy Network www.internetpublicpolicy.com The Internet Public Policy Network (IPPN) is a virtual company. It connects organizations to writers, speakers and experts on issues such as electronic commerce, telecommunications and community technology. Internet Service Providers' Consortium www.ispc.org The goal of the ISP/C is to function as the lead international trade association of ISPs, representing all of its ISP members. Internet Software Consortium www.isc.org This non-profit organization has extensive expertise in the development, management, maintenance and implementation of Internet technologies. NASA’s Learning Technologies Project http:/learn.iw.nasa.gov/ Promotes growth of a national information infrastructure using information acquired by NASA. National Industrial Information Infrastructure Protocols (NIIIP) Consortium www.niiip.org A team of organizations that has entered into a cooperative development agreement with the U.S. Government to develop open industry software protocols that will make it possible for manufacturers and their suppliers to effectively interoperate. NetCoalition www.netcoalition.com Some of the most innovative Internet companies in the world belong to this organization, which serves as a discussion forum for exchanging ideas about the Internet. New Media Association of New Jersey www.nmanj.com The New Media Association of New Jersey is a regional organization made for and of users of the new media industry, where members can strengthen their skills, expand their networks and learn from each other.


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New York New Media Association www.nynma.org NYNMA is a not-for-profit industry association founded in 1994 to support and promote the new media industry in New York. OASIS www.sgmlopen.org The Organization for the Advancement of Structured Information Standards, is a nonprofit, international consortium dedicated to accelerating the adoption of productindependent formats based on public standards, including SGML, XML, and HTML. OpenNET Coalition www.opennetcoalition.org The openNet Coalition strives to promote the rights of all consumers to obtain affordable, high-speed Internet access. People For Internet Responsibility www.pfir.org PFIR is a global, grassroots, ad hoc network of individuals who are concerned about the current and future operations, development, management and regulation of the Internet in responsible manners. RosettaNet www.rosettanet.org A consortium of computer makers, resellers, and users creating e-commerce standards for transaction-centered data exchanges using a standardized set of terms for product, partner, and transaction properties. Smart Card Industry Association (SCIA) www.scia.org SCIA is a global trade association which strives to stimulate the use and understanding of smart card technology in the marketplace. Texas Internet Service Providers Association www.tispa.org This organization is one of the nation's strongest state ISP organizations and operates on a non-profit basis. Voice On the Net Coalition (VON) www.von.org The VON Coalition's mission is twofold: actively advocate the viewpoint that the IP Telephony industry should remain as free of governmental regulations as possible and to educate consumers and the media on Internet communications technologies.

•

WWW Consortium Electronic Commerce Interest Group www.w3.org/ecommerce Describes the various activities of the W3C Electronic Commerce Interest Group.

F.

A Short List of E-Commerce & InternetRelated Publications

1.

Recommended Business Magazines •

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•

Business 2.0 www.business2.com Business 2.0 takes a look at business in the information age. A well-rounded and focused magazine for e-commerce entrepreneurs and investors. Business Week Online www.businessweek.com This informative and useful online version of Business Week magazine offers an investor service, global business advice, technology news, small business guides, career information, a retirement guide, daily news briefs and more. Computerworld E-Commerce www.computerworld.com/home/ecommerce.nsf /all/index Bi-weekly online companion to ComputerWorld covering e-commerce trends and developments. E Business Magazine http://hpcc920.external.hp.com Monthly magazine from Hewlett Packard covering electronic commerce, e-trends, and more. EC.com www.ecmedia.com Monthly publication written for technical and corporate managers that covers who technical issues and business strategies relating to the converging technologies of Electronic Commerce. E-Commerce Tax News www.ecommercetax.com Weekly newsletter covering taxation of electronic commerce.

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Electronic Commerce World www.ecomworld.com Monthly magazine covering electronic commerce implementation, financial EDI, electronic messaging, workflow automation and imaging. Forbes www.forbes.com This top-quality financial and business magazine maintains a fascinating web site. The toolbox contains calculators, a financial calendar, current economic information, Forbes lists and surveys. A mortgage center, a career center, a small business center and a mutual funds buyer's guide are available. Archives, Forbes global information, e-business information, technology news and company files can be accessed through this comprehensive site as well. Fortune www.fortune.com One of the world’s best business magazines, Fortune contains comprehensive information about all facets of U.S. and international business. IBM's Think Leadership Magazine www.ibm.com/thinkmag/index1.html Includes in-depth articles related to management, e-commerce and IT issues. Industry Standard www.thestandard.net The Industry Standard features industry news and information on commerce, media, politics and policy, technology and health. Its focus is on e-business. The web site is chock full of upto-the-minute information. The Standard also hosts numerous conferences, including The Internet Summit, iB2B, Net 21 Honors and iDeals. Internet World www.internetworld.com This magazine focuses on the business and technology segments of the Internet. Past issues have focused on such topics as Globalization, Web Host and ISP rankings, Metamodels and The Most Influential Internet Services and Products.

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•

2.

Red Herring www.redherring.com Red Herring “covers the business of technology and all the business that technology touches.” The magazine looks at companies and industries, analyzing the impact of technology and its position as an asset to business. Upside www.upside.com This magazine examines industries that are involved with the Internet and technology, including media, telecommunications and entertainment. Each issue offers editorial comment, company profiles, market analysis and profiles of the people making things happen in the industry, as well as articles that look at the way technology is influencing our lives on a daily basis. VentureWire www.venturewire.com (online only, published by Technologic Partners) A daily electronic newsletter with the latest information on venture capital, mergers, acquisitions, startups and management changes in the e-commerce business. The Wall Street Journal Online www.wsj.com The outstanding resources of The Wall Street Journal are now available online for a nominal fee.

Additional Online Publications •

•

A List Apart www.alistapart.com This publication is a weekly e-zine and daily digest for people who make web sites and covers everything from pixels to prose, coding to content. Automatic I.D. News www.autoidnews.com Bar codes, RF/DC and other automatic data capture technologies are the focus via product listings, case studies, trade show lists and more.


•

•

•

•

•

•

•

•

•

•

Card Technology Magazine www.cardtech.faulknergray.com This magazine examines issues and developments in smart cards and other advanced card technologies in banking, transportation, government and university settings. Cascade News www.cascadestudios.com This publication features Web News, Web Books to order, a Chat Room, a Question of the Week, Resource Sites, Web Courses and more. Cascade w3 is a useful site for web designers, web graphic designers and HTML coders. Caught in the Net www.sos-connect.com/caught This site features previously published columns and current rants concerning the Internet. The CyberClub http://members.nbci.com/thecyberclub The CyberClub is a weekly newsletter containing reviews of sites, software, desktop themes, screen savers and fonts, helpful tips/tricks, breaking news and a Q & A section where readers can ask Internet/computerrelated questions. DWAHL www.vaxxine.com/dwahl/ This publication focuses on online security issues. ECMgt.com eZine www.ecmgt.com ECMgt.com is designed to keep the visitor up to speed with EC developments by highlighting e-commerce strategy, trends and news. E-Commerce Times www.ecommercetimes.com This magazine offers news, features and special reports. ENYC.Com - Silicon Alley's Definitive Resource www.enyc.com Here, readers can find out what's going on with Silicon Alley's small Internet businesses. MagNet Interactive www.magnet-i.com Computers, community and commerce are among topics discussed here. .net Magazine www.netmag.co.uk This webzine focuses on Internet issues pertaining to the United Kingdom.

•

•

•

•

•

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•

Net Market Makers www.netmarketmakers.com Net Market Makers covers developments, trends and issues for intermediate or vertical markets bringing together business to business transactions on the Internet. NetReview Email Newsletter www.netreview.findhere.com This newsletter features news covering the latest Internet and software developments. NetSlaves www.netslaves.com NetSlaves is an e-zine and listserv devoted to persons working in the Internet/computer industries. Personalization.com www.personalization.com This publication offers news, information and analysis on web personalization for online marketers and e-businesses. Sell It on the Web www.sellitontheweb.com Sell It on the Web is designed to help small businesses learn how to sell their products online. It includes shopping cart reviews, industry news and marketing tips. TopHosts.com http://webmaster.tophosts.com This useful webmaster resource offers tutorials on HTML, DHTML, CSS, JavaScript and more. Tri-State Computer Chronicle www.3aweb.com/tscc This publication provides answers to questions about the Internet for people in Iowa, Minnesota and South Dakota. VZINE The Cyberspace Portal www.vzine.com This publication is an EZINE portal for web beginners to webmasters covering all things Internet. Web Design, Graphics, HTML, Javascript Domains, Email, Hardware and Software are among the topics discussed here. Web Developer's Journal www.webdevelopersjournal.com This publication features news and reviews of the latest web tools and techniques, product reviews, tutorials and discussion groups. HTML, Java, CGI, E-commerce and Web Multimedia are among the topics covered here.

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G.

WebReference Update Newsletter www.webreference.com/new/ This publication, updated weekly, highlights what's new on the web. Webmonkey www.hotwired.lycos.com/webmonkey/frontdoor This publication serves as a how-to guide for web developers. WindoWatch www.windowatch.com Here readers can find a full range of in-depth articles covering all flavors of Windows that are written by computer professionals. WWWiz Magazine www.wwwiz.com This publication features Internet and web news.

II.

Information Technology-Related

A.

Computers/Technology Careers Information •

•

Foreign Internet Organizations •

•

•

•

•

Argentine Chamber of Databases and Online Services www.cabase.org.ar This organization focuses on forming ethical codes in the Argentine online industry, in addition to serving other cohesive industry functions. In Spanish. CORDIS: The Community Research and Development Information Service www.cordis.lu Provides information about Research and Development sponsored and supported by the European Union. Hong Kong Internet Service Providers Association www.hkispa.org.hk HKISPA serves as a forum for consideration of issues or topics that may affect the development and deployment of the Internet in Hong Kong. Internet Association of Cyprus (IAC) www2.spidernet.net/web/~iacinfo/ This association strives to promote Internet use in Cyprus. Irish Internet Association (IIA) www.iia.ie The IIA site is a resource of information on events and happenings in the Internet world, as well as reviewed and catalogued links for topics to research.

•

•

Aquent www.aquent.com 711 Boylston Street Boston, MA 02116 Toll-Free: 877-727-8637 Fax: 617-535-6001 Specializes in providing businesses with (Macintosh and Windows) computer experts, filling temporary and permanent positions around the world. BrassRing.com www.brassring.com 4701 Patrick Henry Drive, Suite 1701 Santa Clara, CA 95054 Toll Free: 888-999-6505 Phone: 408-970-8800 Fax: 408-970-4938 Career management and development, technology trends and future outlooks. Permits the posting of resumes. Dice.com www.dice.com P.O. Box 7070 Des Moines, IA 50309 Toll-Free: 877-386-3323 Phone: 515-280-1144 Fax: 515-280-1452 Provides free employment services for IT jobs. Includes advanced job searches by geographic location and category, availability announcements and resume postings, as well as profiles on employers and a recruiter’s page. Also provides career links. Heuristics Search www.heuristicssearch.com 160 West Santa Clara Street, 12th Floor San Jose, CA 95113 Toll Free: 888-943-8747 Phone: 408-925-9300 Fax: 408-918-0505 A specialty firm that establishes direct hiring and contract hiring relationships between software engineers and software engineering companies. Provides personal assistance to people seeking jobs in computer science and information technology.


•

•

•

•

•

•

Information Week Online Careers www.informationweek.com/career3/ Provides career services, links and job listings, as well as salary surveys and other information. Institute for Electrical and Electronics Engineers Employment Service http://jobs.ieeeusa.org/jobs/services 1828 L Street NW, Suite 1202 Washington, DC 20036-5104 Phone: 202-785-0017 Fax: 202-785-0835 Job listings by geographic area, a resume bank and links to employment services are featured among other items of interest. MindSource Software Engineers, Inc. www.mindsrc.com 2685 Marine Way, Suite 1305 Mountain View, CA 94043 Phone: 650-254-8909 Fax: 650-254-8907 Specializes in recruiting technical talent in the field of UNIX Systems and Network Administration, Web Engineering, Quality Assurance and support for contract and fulltime staffing needs. Pencom Systems Inc. www.pencom.com 40 Fulton Street New York, NY 10038 Phone: 212-513-7777 Fax: 212-227-1854 Geared for software professionals, this open systems recruiting company offers an interactive salary survey, career advisor, job listings, technology resources. techcareers.com www.techcareers.com Job resource for technology professionals as well as a source of daily news and information on career management and trends in high technology. Technology Locator www.tlcsd.com 6480 Weathers Place, Suite 200 San Diego, CA 92121 Toll Free: 800-275-4852 Phone: 858-552-6800 Fax: 858-552-6820 Technology locator provides engineering and information technology consultants on a contract basis to companies throughout California.

•

•

Telecom Insight, Ltd. www.telecominsight.com 9457 South University Boulevard, #352 Highlands Ranch, CO 80162 Phone: 303-470-6104 Fax: 303-470-6104 Job matching service of professionals with telecommunications and/or information technology experience with companies. TeleCom Resources www.telecomresources.com 1824 N.E. Division, Suite 1 Bend, OR 97708 Toll-Free: 800-800-6577 Phone: 541-388-6911 Fax: 541-388-1663 Search and placement services for the telecommunications industry.

B.

Engineering

1.

Electrical Engineering Industry Associations •

•

•

ASEE Clearinghouse for Engineering Education www.asee.org 1818 N Street NW Washington, DC 20036 Phone: 202-331-3500 Fax: 202-265-8504 Includes databases of engineering associations and education programs, as well as links to electrical engineering resources. Institute of Electrical and Electronics Societies www.ieee.org/organizations/tab/cur_soc_hps.h tml 3 Park Avenue, 17th Floor New York, NY 10016 Phone: 212-419-7900 Fax: 212-752-4929 Directory of technical societies from the Institute of Electrical and Electronics Engineers. International Electrotechnical Commission www.iec.ch 3, rue de Varembe CH-1211 Geneva-20 Switzerland Phone: 41-22-919-02-11 Fax: 41-22-919-03-00 Site of the Switzerland-based IEC, which promotes international cooperation on all

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62


•

2.

questions of standardization and related matters in electrical and electronic engineering. Professional Organizations and Government Labs for Electrical Engineers www.ee.umr.edu/orgs/ Links to professional organizations and government labs. Microelectronics Trade Associations

•

•

•

•

American Electronics Association www.aeanet.org 5201 Great American Parkway Santa Clara, CA 95056 Phone: 408-987-4200 Fax: 408-970-8565 AEA represents thousands of U.S. electronics firms including electronic systems and component manufacturers, suppliers and endusers. Publishes annual AEA Directory with geographic and product indexes. Electronic Industries Alliance www.eia.org 2500 Wilson Boulevard Arlington, VA 22201 Phone: 703-907-7500 EIA, formerly known as the Electronics Industries Association, represents thousands of electronics firms, including electronic components (especially passive components manufacturers and end user) and consumer electronics manufacturers. Publishes annual Electronic Market Data Book and Trade Directory and Membership List. Hosts domestic Trade Shows and Conferences. Electronics Technicians Association www.eta-sda.com 502 North Jackson Greencastle, IN 46135 Phone: 765-653-4301 Fax: 765-653-8262 A non-profit organization aimed at advancing the quality of electronics servicing in most fields of electronics technology. Provides training information, industry awareness and certification. Institute for Interconnecting and Packaging Electronic Circuits www.ipc.org 2215 Sanders Road Northbrook, IL 60062 Phone: 847-509-9700 Fax: 847-509-9798

•

•

•

IPC represents companies whose products relate to: printed circuit boards (PCBs), materials or equipment used in PCB production processes and the assembly of board products (including OEMs, independent producers and contract manufacturers/assembly-houses). Publishes the semi-annual report from Technology Market Forecast Committee and numerous standards publications and organizes numerous semi-annual conferences on technology and marketing issues. Hosts domestic Trade Show–IPC EXPO. Interconnection Technology Research Institute www.itri.org 11801 Stonehollow Drive, Suite 400 Austin, TX 78758 Phone: 512-833-9930 An industry-led consortium sponsored by IPC for collaboration among the electronic interconnection industry, government and academia. Its purpose is to enhance the global competitiveness of the North American electronics interconnection industry by enabling collaboration among its members to accelerate development and application of revolutionary and evolutionary technology. International Microelectronics and Packaging Society www.imaps.org 611 2nd Street NE Washington, DC 20002 Toll-Free: 888-464-6277 Phone: 202-548-4001 Fax: 202-548-6115 IMAPS represents manufacturers of hybrid microcircuits and electronic packaging products. Publishes the International Journal of Microcircuits and Electronic Packaging among other publications. They host the semi-annual technology and market research conference. National Consortia of Manufacturing Sciences www.ncms.org 3025 Boardwalk Ann Arbor, MI 48108 Phone: 734-995-0300 Fax: 734-995-4004 NCMS is the largest cross-industry collaborative research and development consortium in North America. Devoted exclusively to manufacturing technologies, processes and practices.


•

•

3.

•

Surface Mount Technology Association www.smta.org 5200 Willson Road, Suite. 215 Edina, MN 55424 Phone: 952-920-7682 Fax: 952-926-1819 SMTA represents manufacturers of products utilizing SMT applications. Involved in technical conference and seminar organization. Virginia Center for Innovative Technology www.cit.org 2214 Rock Hill Road, Suite 600 Herndon, VA 20170 Phone: 703-689-3000 Fax: 703-689-3041 State chartered, non-profit corporation dedicated to the growth of technology and business in Virginia. Provides access to technology research and expertise, promotes partnerships and research collaborations with Virginia’s universities and enhances the critical technology infrastructure of Virginia.

•

Semiconductor Equipment & Materials International www.semi.org 3081 Zanker Road San Jose, CA 95134 Phone: 408-943-6900 Fax: 408-428-9600 SEMI represents international manufacturers production and test equipment and electronic materials. Publishes CHANNEL magazine and hosts domestic and international trade events. Semiconductor Industry Association www.semichips.org 181 Metro Drive, Suite 450 San Jose, CA 95110 Phone: 408-436-6600 Fax: 408-436-6646 SIA represents U.S. semiconductor manufacturers. Publishes annual Status Report & Industry Directory, and World Semiconductor Trade Statistics, which tracks semiconductor shipments by regional market and by product.

Semiconductor Trade Associations •

•

4. International Semiconductor Manufacturing Technology (SEMATECH) www.sematech.org 2706 Montopolis Drive Austin, TX 78741 Aims to accelerate development of the advanced manufacturing technologies that will be needed to build semiconductors. Also provides important resources to the semiconductor industry, including coordinating global standards for 300 mm manufacturing; enhancing relationships between manufacturers and tool suppliers; and developing applicationfocused statistical training for the industry. Semiconductor Business Association www.semiconductor.org 66 Hill Grove Huddersfield West Yorkshire UK HD3 3TL Phone: 44-0-14-8465-6865 Fax: 44-0-12-0437-0916 A national trade association with members in the semiconductor and electronics industry throughout the United Kingdom. Provides representation, resources and support for small and medium-sized businesses in the electronics sector.

Engineering Indices •

•

•

Applied Research Laboratories www.arlut.utexas.edu P.O. Box 8029 Austin, TX 78713 Phone: 512-835-3200 Fax: 512-835-3259 Applied Research Laboratories at the University of Texas provides organizational directories and electronic resources. The Engineer’s Club www.engineers.com 1737 Silverwood Drive San Jose, CA 95124 Phone: 408-445-2902 Fax: 408-265-2410 Resources and web sites for engineers and technical professionals. Internet Connections for Engineering Index www.englib.cornell.edu/ice A comprehensive catalog of engineering resources.

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C.

Telecommunications

1.

Telecommunications Organizations •

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American Communication Association www.americancomm.orgNon-profit organization created to promote academic and professional research, criticism, teaching, practical use and exchange of principles and theories of human communication Communications Workers of America www.cwa-union.org 501 3rd Street NW Washington, DC 20001 Phone: 202-434-1100 Fax: 202-434-1279 America’s largest communications and media union. Represents over 740,000 men and women in both private and public sectors. Members are employed in telecommunications, broadcasting, cable TV, journalism, publishing, electronics and general manufacturing, as well as airline customer service, government service, health care, education and other fields. International Brotherhood of Electrical Workers www.ibew.org 1125 15th Street NW Washington, DC 20005 Phone: 202-833-7000 Fax: 202-728-7664 A union representing 750,000 active members in the construction, utility, telecommunications, electronic manufacturing, railroad and broadcasting industries. National Electrical Manufacturers Association www.nema.org 1300 North 17th Street, Suite 1847 Roslyn, VA 22209 Phone: 703-841-3200 Fax: 703-841-3300 Develops standards for the electrical manufacturing industry. Also promotes safety in the manufacture and use electrical products. National Exchange Carrier Association www.neca.org 80 South Jefferson Road Whippany, NJ 07981 Toll-Free: 800-228-8597 Formed by the FCC, NECA helps administer the FCC’s access charge plan. The plan helps ensure that telephone service remains available in all areas of the country.

•

•

•

Telecommunications Industry Association (TIA) www.tiaonline.org 2500 Wilson Boulevard, Suite 300 Arlington, VA 22201 Phone: 703-907-7700 Fax. 703-907-7727 Represents small and large communications and information technology providers. United States Telecom Association www.usta.org 1401 H Street NW, Suite 600 Washington, DC 20005 Phone: 202-326-7300 Fax: 202-326-7333 A leading broad-based association for the local exchange carrier industry worldwide. The World of Wireless Communications www.wow-com.com 1250 Connecticut Avenue NW, Suite 800 Washington, DC 20036 Phone: 202-785-0081 An international organization that represents all elements of wireless communication, serving the interests of service providers, manufacturers and others.

2.

Telecom Publications

a.

Telecommunications Industry Publications •

•

America's Network www.americasnetwork.com 201 East Sandpointe Avenue, Suite 600 Santa Ana, CA 92707 Phone: 714-513-8400 Fax: 714-513-8634 Telecommunications technology webzine. Discount Long Distance Digest www.thedigest.com Vantek Communications, Inc. 3144 Broadway, Suite 4 PMB #324 Eureka, CA 95501 Phone: 707-476-0833 Fax: 800-331-4638 Long-distance industry webzine.


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•

b.

Internet Week Online CMP Media, Inc. www.commweek.com 600 Community Drive Manhasset, NY 11030 Phone: 516-562-5000 E-business webzine. Phone+Magazine www.phoneplusmag.com Virgo Publishing, Inc. P.O. Box 40079 Phoenix, AZ 85067 Phone: 480-990-1101 Fax: 480-990-0819 Telecommunications webzine. Telecommunications Reports International www.tr.com 1333 H Street NW, Suite 100 Washington, DC 20005 Phone: 202-312-6060 Fax: 202-842-3047 Communications webzine. X-change Magazine www.x-changemag.com Virgo Publishing, Inc. P.O. Box 40079 Phoenix, AZ 85067 Phone: 480-990-1101 Fax: 480-990-0819 Telecommunications webzine. Regional Telecommunications Publications

•

AsiaCom EuroCom LatinCom Pan-Asian Telecom Informa Telecoms www.baskervilleonline.com Newlands House 40 Berners Street London UK W1P 3AA Phone: 44-0-20-7453-2331

•

•

c.

Brazil Telecom European Telecom India Telecom Japan Telecom Mexico Telecom Russian Telecom South American Telecom IGI Group Inc. www.igigroup.com 214 Harvard Avenue, Suite 200 Boston, MA 02134 Toll-Free: 800-323-1088 Phone: 617-232-3111 Fax: 617-734-8562 Middle East Communications ICOM Publications www.icompub.com Chancery House, St Nicholas Way Sutton, Surrey UK SM1 1JB Phone: 44-0-20-8642-1117 Fax: 44-0-20-8642-1941 Fiber Optics Publications

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Fiber Optics News Phillips International, Inc. www.phillips.com 7811 Montrose Road Potomac, MD 20854 Phone: 301-340-2100 IEEE LCS (The Magazine of Lightwave Communications Systems) IEEE Communications Society www.comsoc.org 305 East 47th Street New York, NY 10017 Phone: 212-705-8900 Fax: 212-705-8999 Laser Focus World: Global Electro-Optic Technology and Markets PennWell Publishing Co. www.pennwell.com 1421 South Sheridan Tulsa, OK 74112 Toll-Free: 800-331-4463 Phone: 918-835-3161

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Lightwave PennWell Publishing Co. www.pennwell.com 1421 South Sheridan Tulsa, OK 74112 Toll-Free: 800-331-4463 Phone: 918-835-3161 Photonics Spectra Laurin Publishing Co., Inc. www.photonics.com P.O. Box 4949 Pittsfield, MA 01202 Phone: 413-499-0514 Fax: 413-442-3180

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• d.

Microwave Publications •

•

Applied Microwave & Wireless Online www.amwireless.com 630 Pinnacle Street Norcross, GA 30071 Phone: 770-449-6774 Fax: 770-448-2839 Microwave Journal www.mwjournal.com 685 Canton Street Norwood, MA 02062 Phone: 781-769-9750 Fax: 781-769-6178

•

• e.

Wireless Communications Publications •

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Billing World Telestrategies, Inc. www.telestrategies.com 7918 Jones Branch Drive, 3rd Floor McLean, VA 22102 Phone: 703-734-7050 Fax: 703-893-3197 Cellular Networking Perspectives www.cnp-wireless.com 2636 Toronto Crescent NW Calgary, Alberta Canada T2N 3W1 Toll-Free: 800-633-5514 Phone: 403-274-4749 Fax: 403-289-6658

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•

Global Mobile Daily Baskerville Communications Corp. www.baskervilleonline.com Newlands House 40 Berners Street London W1P 3AA UK Phone: 44-0-20-7453-2331 Global Telephony Intertec Publishing www.intertec.com 9800 Metcalf Avenue Overland Park, KS 66212-2215 Phone: 913-341-1300 Microcell News Probe Research, Inc www.proberesearch.com Three Wing Drive, Suite 240 Cedar Knolls, NJ 07927-1000 Phone: 973-285-1500 Fax: 973-285-1519 Mobile Europe Nexus Media Limited www.nexusonline.com Nexus House Swanley, Kent BR8 8HU UK Phone: 44-1322-660070 Fax: 44-1322-667633 Mobile Phone News Phillips International, Inc. www.phillips.com 7811 Montrose Road Potomac, MD 20854 Phone: 301-340-2100 Mobile Radio Technology Intertec Publishing www.intertec.com 9800 Metcalf Avenue Overland Park, KS 66212-2215 Phone: 913-341-1300 Navigator Imagination Publications www.imaginepub.com 2222 North Elston Avenue Chicago, IL 60614 Phone: 773-252-3200 Fax: 773-252-3290


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PCS Week Phillips Business Information, Inc. www.phillips.com 1201 Seven Locks Road Potomac, MD 20854 Phone: 301-340-2100 RCR Wireless News www.rcrnews.com Crain Communications Inc. 777 East Speer Boulevard Denver, CO 80203 Phone: 303-733-2500 Fax: 303-733-9941 RF Design Intertec Publishing www.intertec.com 9800 Metcalf Avenue Overland Park, KS 66212-2215 Phone: 913-341-1300 TR Wireless News Telecommunications Reports International, Inc. www.tr.com 1333 H Street NW, Suite 100 Washington, DC 20005 Phone: 202-312-6060 Fax: 202-842-3047 Wireless Business & Finance Phillips International, Inc. www.phillips.com 7811 Montrose Road Potomac, MD 20854 Phone: 301-340-2100 Wireless Business & Technology Phillips International, Inc. www.phillips.com 7811 Montrose Road Potomac, MD 20854 Phone: 301-340-2100 Wireless Data News Phillips International, Inc. www.phillips.com 7811 Montrose Road Potomac, MD 20854 Phone: 301-340-2100 Wireless Review Intertec Publishing www.intertec.com 9800 Metcalf Avenue Overland Park, KS 66212-2215 Phone: 913-341-1300

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f.

Wireless Systems Design Penton Media, Inc. www.penton.com 1300 East 9th Street Cleveland, OH 44114 Phone: 216-696-7000 Fax: 216-696-0836 Wireless Telecommunications IGI Group, Inc. www.igigroup.com 214 Harvard Avenue, Suite 200 Boston, MA 02134 Toll-Free: 800-323-1088 Phone: 617-232-3111 Wireless Today (electronic newsletter) Phillips International, Inc. www.phillips.com 7811 Montrose Road Potomac, MD 20854 Phone: 301-340-2100 Wireless Week www.wirelessweek.com P.O. Box 266008 Highlands Ranch, CO 80163 Phone: 303-470-4800 Fax: 303-470-4892 Wireless Local Loop Reports

•

•

Daily Online News Services Competition NOW Paging NOW Wireless Net NOW Wireless NOW The Strategis Group www.strategisgroup.com 1130 Connecticut Avenue NW, Suite 325 Washington, DC 20036-3915 Phone: 202-530-7500 Fax: 202-530-7550 Global Wireless Local Loop Markets The Strategis Group www.strategisgroup.com 1130 Connecticut Avenue NW, Suite 325 Washington, DC 20036-3915 Phone: 202-530-7500 Fax: 202-530-7550

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Wireless Access Solutions to Local Loop Telephony: Emerging Markets & Competitive Analysis Allied Business Intelligence www.alliedworld.com 69 Hamilton Avenue Oyster Bay, NY 11771 Phone: 516-624-3113 Fax: 516-624-3115 World Demand for Wireless Local Loop Systems: A Country-By-Country Forecast Through Year 2002 ($4,995) Herschel Shosteck Associates, Ltd. www.shosteck.com 11160 Veirs Mill Road, Suite 709 Wheaton, MD 20902-2538 Phone: 301-589-2259 Fax: 301-588-3311

•

•

Directories •

•

•

Allied Wireless Directory Allied Business Intelligence, Inc. www.alliedworld.com 69 Hamilton Avenue Oyster Bay, NY 11771 Phone: 516-624-3113 Fax: 516-624-3115 America's Network Directory (annual) Advanstar Communications www.advanstar.com 7500 Old Oak Boulevard Cleveland, OH 44130 Toll-Free: 1-800-598-2839 Phone: 440-243-8100 Fax: 440-826-2833 Global Mobile Directory & Yearbook Baskerville Communications Corp. www.baskervilleonline.com Newlands House 40 Berners Street London UK W1P 3AA Phone: 44-0-20-7453-2331

•

•

Industry Basics, Telecommunications Market Review and Forecast, Telecommunications Export Guide, Annual Telecommunications Source Book, Newton's Telecom Dictionary Multimedia Telecommunications Association www.mmta.org 2500 Wilson Boulevard, Suite 300 Arlington, VA 22201 Phone: 703-907-7472 Fax: 703-907-7478 ITU Global Directory Statistical Yearbook World Telecommunications Development Report International Telecommunication Union www.itu.int Place des Nations, CH-1211 Geneva 20 Switzerland Phone: 41-22-730-51-11 Fax: 41-22-733-7256 Official TIA Directory & Desk Reference (annual) Telecommunications Industry Association www.tiaonline.org 2500 Wilson Boulevard, Suite 300 Arlington, VA 22201 Phone: 703-907-7700 Fax: 703-907-7727 Tarifica Telephone Industry Directory (annual) Wireless Industry Directory (annual) Phillips Business Information, Inc. www.phillips.com 7811 Montrose Road Potomac, MD 20854 Phone: 301-340-2100


70


Chapter 6 The E-COMMERCE & INTERNET 400 Who they are and how they were chosen

The companies chosen to be listed in PLUNKETT'S E-COMMERCE & INTERNET BUSINESS ALMANAC 2001-2002 comprise a unique list. The E-COMMERCE & INTERNET 400 (the actual count is 386 firms) were chosen specifically for their dominance in the many facets of e-commerce in which they operate. Complete information about each firm can be found in the “Individual Profiles,” beginning in this chapter. These profiles are in alphabetical order by company name. The E-COMMERCE & INTERNET 400 includes companies from all parts of the United States and from all e-commerce and Internet related industry segments. Essentially, the E-COMMERCE & INTERNET 400 includes companies that are deeply involved in the technology, services and trends that keep the entire industry forging ahead. Simply stated, the list contains 386 of the largest, most successful, fastest-growing firms in ecommerce and Internet-related industries in the United States. To be included in our list, the firms had to meet the following criteria: 1) U.S.-based, for-profit corporations. (16 foreignbased companies have also been included in order to better list leading firms in certain industry sectors.) 2) Stock issued by the firm is sold to the public (except for a small number of companies that are privately-held or that have recently been acquired

that we have added in order to round-out certain niche sets of firms). 3) Prominence, or a significant presence, in ecommerce and Internet fields. (See the following Industry Codes section for a complete list of types of businesses that are covered). 4) The companies do not have to be exclusively in the e-commerce or Internet fields. 5) Financial data and vital statistics must have been available to the editors of this book, either directly from the company being written about or from outside sources deemed reliable and accurate by the editors. A small number of companies that we would like to have included in the E-COMMERCE & INTERNET 400 are not listed because of a lack of sufficient, objective data.

www.plunkettresearch.com 514210

INDEXES TO THE E-COMMERCE & INTERNET 400, AS FOUND IN THIS CHAPTER AND IN THE BACK OF THIS BOOK: Industry Codes

p. 72

Companies by Industry, with Ranks in Industry Groups

p. 74

Alphabetical Index

p. 85

Geographic Indexes Index of Headquarters Location, by State Index by Regions of the Nation where the E-COMMERCE & INTERNET 400 Have Locations Index by Firms with International Locations Index of Firms noted as “Hot Spots for Advancement for Women & Minorities” Index by Subsidiaries, Brand Names and Selected Affiliations

452110 454110A 452910 448190E 453998E 451211E 443120E 446110E 443110E

p. 90

p. 94 p. 105

448190A 453110E 445110E 448310E 451220E 453990E

p. 500

INDUSTRY LIST, WITH CODES The E-COMMERCE & INTERNET 400 contains companies from the following industries. (The code that follows each industry will be useful when looking at certain of the indexes both in this chapter and in the back of the book.)

513390B

513300A 513300B 513321 513390C 513390D 334210

334413 334111 334110 511200 334112

Data Processing Services Retail Department Stores, Retail Direct Selling, Including Mail Order & Misc. Online Discount Stores, Retail Online Apparel Stores, Retail Online Auctions, Retail Online Book Stores, Retail Online Computer and Software Stores, Retail Online Drug Stores, Retail Online Electronics, Audio and Appliance Stores, Retail Online Fashion Retailer Online Florists, Retail Online Grocery Stores/Supermarkets Stores, Retail Online Jewelry, Retail Online Music, Retail Other Online Retailers, Misc. Retailers

p. 498

513390A

522110A 522320 524210A 522310A 514191B 523110

71

Financial Services Banking-Online, Financial Services Credit Card Processing Insurance Brokerage, Online Mortgages, Online Online Financial Information Stock Brokerage/Investment Banking Hardware/Software Chips (Semiconductors)/Integrated Circuits/Components, Manufacturing Computer Hardware, Manufacturing Computer Networking & Related Equipment, Manufacturing Computer Software Computer Storage Equip., Misc. Parts, Manufacturing

713110 561500A

541810 541810A 422920 323116 513210 513220 551110 421430 541512 541512A 221210

Telecommunications Internet & Application Service Site Hosts and Access Providers Internet Access Provider, Broadband Connections Local Telephone Service Long Distance Telephone Service Paging Services Private Data Networks/Corp. Telecommunications & Network Services Specialty and Internet Telecommunications Services Telecommunications Equipment, Manufacturing and Related Services Theme Parks/Game Centers, Recreation Travel Arrangement & Reservation ServicesOnline Other Advertising Services Advertising/Marketing, Online Books or Magazines, Distribution Business Form Printing Cable TV Networks Cable TV Providers Companies and Enterprises, Management Computer Equipment, Distribution Consulting-Computer & Internet Consulting-Systems & Applications Research Electric, Gas & Water, Power Generation,

72


Transmission and Distribution, Utilities 514191A Internet Business-to-Business or to-Consumer Intermediary, Information 511110 Newspapers, Publishing 513111B Online Broadcasting 514191 Online Service, Online Publishing and Niche Portals, Information 513120 Television Broadcasting


73

INDEX OF RANKINGS WITHIN INDUSTRY GROUPS

COMPANY

Industry Code

2000 Sales (in thousands)

Sales Rank

2000 Profits (in thousands)

Profits Rank

FINANCIAL SERVICES BANKING-ONLINE, FINANCIAL SERVICES NETBANK INC 522110A $119,700 2 NEXTCARD INC 522110A $158,700 1 CREDIT CARD PROCESSING CHECKFREE CORP 522320 $310,195 2 CLAIMSNET.COM INC 522320 $1,602 5 FIRST DATA CORP 522320 $5,705,200 1 OFFICIAL PAYMENTS CORP 522320 $26,084 4 PEGASUS SOLUTIONS INC 522320 $161,534 3 INSURANCE BROKERAGE, ONLINE INSWEB CORP 524210A $23,200 1 QUOTESMITH.COM INC 524210A $15,200 2 MORTGAGES, ONLINE E-LOAN INC 522310A $35,879 1 ONLINE FINANCIAL INFORMATION EDGAR ONLINE INC 514191B $9,742 5 HYPERFEED TECHNOLOGIES 514191B $46,400 3 MARKETWATCH.COM INC 514191B $53,907 2 MULTEX.COM 514191B $85,942 1 THESTREET.COM INC 514191B $23,308 4 STOCK BROKERAGE/INVESTMENT BANKING A B WATLEY GROUP INC 523110 $42,753 6 AMERITRADE HOLDING CORP 523110 $654,500 3 CHARLES SCHWAB CORP (THE) 523110 $5,787,700 1 DATEK ONLINE HOLDINGS CORP 523110 E*TRADE GROUP INC 523110 $1,973,183 2 TRADESTATION GROUP INC 523110 $52,900 5 WEB STREET INC 523110 $32,269 7 WIT SOUNDVIEW GROUP INC 523110 $375,524 4

$8,600 -$81,900

1 2

-$32,320 -$17,695 $929,600 -$30,038 -$26,582

5 2 1 4 3

-$50,800 -$18,600

2 1

$91,760

1

-$15,237 $1,723 -$91,263 -$1,195 -$61,951

3 1 5 2 4

-$9,847 -$13,600 $718,100

3 5 1

$19,200 -$13,500 -$18,265 -$21,959

2 4 6 7

HARDWARE/SOFTWARE CHIPS (SEMICONDUCTORS)/INTEGRATED CIRCUITS/COMPONENTS, MANUFACTURING APPLIED DIGITAL SOLUTIONS INC 334413 $134,766 4 -$112,142 BROADCOM CORP 334413 $1,096,200 2 -$687,800 INTEL CORP 334413 $33,726,000 1 $10,535,000 PMC-SIERRA INC 334413 $694,700 3 $75,300 COMPUTER HARDWARE, MANUFACTURING APPLE COMPUTER INC 334111 $7,983,000 7 $786,000 COMPAQ COMPUTER CORP 334111 $42,383,000 3 $569,000

3 4 1 2 5 6

74

www.plunkettresearch.com 2000 2000 Industry Sales Sales Profits Profits Code Rank Rank (in thousands) (in thousands) DELL COMPUTER CORP 334111 $25,265,000 4 $1,666,000 4 GATEWAY INC 334111 $9,600,600 6 $241,483 7 HEWLETT-PACKARD CO 334111 $48,782,000 2 $3,697,000 2 INT'L BUSINESS MACHINES 334111 $88,396,000 1 $8,093,000 1 PALM INC 334111 $1,057,597 9 $45,910 8 SILICON GRAPHICS INC 334111 $2,331,134 8 -$829,544 9 SUN MICROSYSTEMS INC 334111 $15,721,000 5 $1,854,000 3 COMPUTER NETWORKING & RELATED EQUIPMENT, MANUFACTURING 3COM CORP 334110 $4,333,942 2 $674,303 2 CABLETRON SYSTEMS INC 334110 $1,459,600 3 $464,300 3 CISCO SYSTEMS INC 334110 $18,928,000 1 $2,668,000 1 CYBERGUARD CORP 334110 $18,859 9 -$976 6 FIRST VIRTUAL COMM CORP 334110 $40,000 8 -$18,800 7 FOUNDRY NETWORKS INC 334110 $377,155 5 $88,121 5 JUNIPER NETWORKS INC 334110 $673,501 4 $147,916 4 TERAYON COMM SYSTEMS INC 334110 $339,500 6 -$180,800 9 TUT SYSTEMS INC 334110 $71,991 7 -$74,098 8 COMPUTER SOFTWARE ACCRUE SOFTWARE INC 511200 $18,900 90 -$21,100 55 AGILE SOFTWARE CORP 511200 $32,200 77 -$35,200 71 ALLSCRIPTS HEALTHCARE SOLUTIONS 511200 $55,000 59 -$57,400 82 ARIBA INC 511200 $279,039 24 -$792,775 105 ART TECHNOLOGY GROUP INC 511200 $163,342 34 $14,487 22 AUTONOMY CORP PLC 511200 $65,422 53 $13,343 24 AXENT TECHNOLOGIES INC 511200 BEA SYSTEMS INC 511200 $464,410 14 -$19,574 54 BMC SOFTWARE INC 511200 $1,719,200 5 $242,500 5 BORLAND SOFTWARE CORP 511200 $191,100 32 $20,700 19 BOTTOMLINE TECHNOLOGIES 511200 $49,100 64 -$14,300 47 BROADVISION INC 511200 $413,900 16 -$159,200 97 BUSINESS OBJECTS SA 511200 $348,900 20 $42,400 16 CALICO COMMERCE INC 511200 $35,624 75 -$27,801 63 CHECK POINT SOFTWARE TECH 511200 $425,000 15 $221,000 7 CITRIX SYSTEMS INC 511200 $470,400 13 $94,500 10 COGNOS INC 511200 $385,600 18 $58,800 13 COMMERCE ONE INC 511200 $401,800 17 -$344,900 101 COMMTOUCH SOFTWARE LTD 511200 $19,100 88 -$54,200 79 COMPUTER ASSOCIATES INT'L 511200 $6,103,000 3 $696,000 3 CORECHANGE INC 511200 CRITICAL PATH INC 511200 $135,653 37 -$1,852,465 108 CUSEEME NETWORKS 511200 $12,071 96 -$10,185 44 CYBERSOURCE CORP 511200 $29,924 78 -$74,984 89 CYLINK CORP 511200 $68,100 52 -$35,400 72 DIGITAL INSIGHT CORP 511200 $54,428 60 -$60,000 83 DIGITAL LAVA INC 511200 $4,606 102 -$8,928 38

COMPANY


COMPANY

Industry Code DIGITAS INC 511200 DOCUMENTUM INC 511200 ECOLLEGE.COM 511200 ELECTRONIC ARTS INC 511200 ENTRUST TECHNOLOGIES INC 511200 EPRISE CORP 511200 ESPEED INC 511200 E-STAMP CORP 511200 EXTENSITY INC 511200 F5 NETWORKS INC 511200 FAIRMARKET INC 511200 FUNDTECH LTD 511200 HOMECOM COMMUNICATIONS INC 511200 I2 TECHNOLOGIES INC 511200 INKTOMI CORP 511200 INTERNET PICTURES CORP 511200 INTERNET SECURITY SYSTEMS INC 511200 INTERWOVEN INC 511200 INTUIT INC 511200 KANA COMMUNICATIONS INC 511200 LANGUAGEWARE.NET CO LTD 511200 LANTE CORP 511200 LIBERATE TECHNOLOGIES 511200 LIGHTSPAN INC 511200 LIQUID AUDIO INC 511200 LITRONIC INC 511200 MACROMEDIA INC 511200 MANUGISTICS GROUP INC 511200 MARIMBA INC 511200 MERCURY INTERACTIVE CORP 511200 MICROSOFT CORP 511200 NEON SYSTEMS INC 511200 NET PERCEPTIONS INC 511200 NETEGRITY INC 511200 NETGENESIS CORP 511200 NETIQ CORP 511200 NETMANAGE INC 511200 NETOBJECTS INC 511200 NETSCOUT SYSTEMS INC 511200 NETSPEAK CORP 511200 NETWORK ASSOCIATES INC 511200 NETWORK-1 SECURITY SOLUTIONS INC 511200 NIKU CORP 511200 NOVELL INC 511200

2000 Sales

75

$288,200 $197,600 $12,539 $1,420,011 $148,400 $19,028 $118,931 $5,337 $24,868 $108,645 $11,866 $47,280

Sales Rank 22 30 95 6 36 89 40 101 85 43 97 67

$4,509 $1,126,300 $223,484 $53,673

2000 Profits -$23,300 $8,700 -$29,836 $116,751 -$82,300 -$16,704 -$60,412 -$112,826 -$30,214 $13,650 $51,267 $2,377

Profits Rank 58 26 65 9 93 49 84 96 66 23 14 29

104 8 29 63

-$9,361 -$1,752,000 -$9,441 -$346,595

40 107 42 102

$194,975 $132,100 $1,093,825 $119,200

31 38 9 39

$18,315 -$32,100 $305,661 -$3,070,900

20 67 4 109

$76,100 $28,017 $16,916 $11,568 $39,356 $264,159 $152,433 $44,027 $307,000 $22,956,000 $29,719 $36,600 $54,036 $24,803 $47,920 $104,100 $34,218 $86,159 $17,892 $745,700

50 82 92 98 71 25 35 68 21 1 79 74 62 86 65 44 76 47 91 10

-$21,200 -$80,771 -$55,721 -$33,685 -$41,405 $8,767 -$8,945 -$9,672 $64,700 $9,421,000 $4,904 -$53,500 $2,734 -$22,849 -$65,328 -$71,900 -$33,811 $15,212 -$5,382 -$102,700

56 92 80 69 76 25 39 43 12 1 27 78 28 57 85 87 70 21 34 94

$1,100 $8,157 $1,161,735

109 100 7

-$4,800 -$36,487 $49,470

33 73 15

(in thousands)

(in thousands)

76

www.plunkettresearch.com 2000 2000 Industry Sales Sales Profits Profits Code Rank Rank (in thousands) (in thousands) ONLINE RESOURCES & COMM 511200 $15,644 93 -$18,830 52 OPEN MARKET INC 511200 $88,981 46 -$37,796 75 OPEN TEXT CORP 511200 $112,900 41 $24,700 18 OPENTV CORP 511200 $63,147 56 -$240,777 99 OPENWAVE SYSTEMS INC 511200 $68,727 51 -$265,144 100 ORACLE CORP 511200 $10,130,128 2 $6,296,803 2 PACKETEER INC 511200 $41,097 70 -$9,369 41 PERSISTENCE SOFTWARE INC 511200 $25,300 84 -$16,700 48 PORTAL SOFTWARE INC 511200 $103,049 45 -$7,620 35 PRIMUS KNOWLEDGE SOLUTIONS INC 511200 $47,700 66 -$13,000 46 PURCHASEPRO.COM INC 511200 $64,991 54 -$72,811 88 QUEST SOFTWARE 511200 $165,587 33 -$25,078 62 RATIONAL SOFTWARE CORP 511200 $572,200 11 $85,300 11 REALNETWORKS INC 511200 $241,500 27 -$110,100 95 RED HAT INC 511200 $64,777 55 -$42,427 77 ROGUE WAVE SOFTWARE INC 511200 $54,400 61 -$10,500 45 RSA SECURITY INC 511200 $280,191 23 $205,763 8 S1 CORPORATION 511200 $233,900 28 -$1,177,700 106 SAGENT TECHNOLOGY INC 511200 $58,200 58 -$23,700 59 SECURE COMPUTING CORP 511200 $39,100 72 -$19,200 53 SIEBEL SYSTEMS INC 511200 $1,795,384 4 $221,899 6 SILVERSTREAM SOFTWARE 511200 $80,584 49 -$28,366 64 SMARTCERTIFY DIRECT 511200 SURFCONTROL PLC 511200 $14,300 94 -$24,600 60 TANNING TECHNOLOGY CORP 511200 $81,978 48 -$7,913 36 TENFOLD CORP 511200 $62,806 57 -$80,142 90 TIBCO SOFTWARE INC 511200 $251,797 26 -$24,951 61 TRILOGY SOFTWARE INC 511200 TUMBLEWEED COMM CORP 511200 $37,338 73 -$69,829 86 USINTERNETWORKING INC 511200 $109,544 42 -$174,960 98 VASCO DATA SECURITY INT'L 511200 $28,066 81 -$4,162 32 VENTRO CORPORATION 511200 -$618,097 104 VERISIGN INC 511200 $474,766 12 -$3,115,474 110 VERSANT CORP 511200 $28,169 80 $1,856 30 VIEWPOINT CORP 511200 $3,580 108 -$55,956 81 VIGNETTE CORP 511200 $366,661 19 -$532,225 103 VOCALTEC COMMUNICATIONS 511200 $42,041 69 $28,836 17 V-ONE CORP 511200 $4,554 103 -$8,862 37 VOXWARE INC 511200 $3,801 107 -$2,245 31 WEBB INTERACTIVE SERVICES 511200 $4,014 106 -$36,579 74 WEBEX COMMUNICATIONS INC 511200 $25,389 83 -$80,426 91 WEBMETHODS INC 511200 $23,002 87 -$18,157 51 WINK COMMUNICATIONS INC 511200 $4,344 105 -$33,305 68 XCARE.NET INC 511200 $10,681 99 -$17,317 50 COMPUTER STORAGE EQUIPMENT AND MISC PARTS, MANUFACTURING EMC CORP 334112 $8,872,816 1 $1,782,075 1

COMPANY


COMPANY NETWORK APPLIANCE INC VALICERT INC VERITY INC

2000 Industry Sales Sales Code Rank (in thousands) 334112 $579,300 2 DATA PROCESSING SERVICES 514210 $11,828 2 514210 $96,100 1

77 2000 Profits (in thousands)

Profits Rank

$73,792

2

-$28,327 $33,010

2 1

RETAIL DEPARTMENT STORES, RETAIL J C PENNEY COMPANY INC 452110 $31,743,000 1 $336,000 DIRECT SELLING, INCLUDING MAIL ORDER & MISC ONLINE AMERICANGREETINGS.COM INC 454110A IGO CORPORATION 454110A $39,947 8 -$23,901 INSIGHT ENTERPRISES INC 454110A $2,041,086 1 $56,672 L L BEAN INC 454110A MEDIABAY INC 454110A $44,426 7 -$54,648 PHOTOWORKS INC 454110A $82,100 5 -$34,800 STAMPS.COM INC 454110A $15,234 9 -$212,949 SYSTEMAX INC 454110A $1,686,100 2 -$40,800 TICKETMASTER 454110A $220,644 4 -$224,211 TICKETS.COM INC 454110A $58,700 6 -$105,700 ZONES INC 454110A $634,063 3 -$355 DISCOUNT STORES, RETAIL WAL-MART STORES INC 452910 $165,013,000 1 $5,377,000 ONLINE APPAREL STORES, RETAIL BLUEFLY INC 448190E $17,512 1 -$21,109 FASHIONMALL.COM INC 448190E $5,386 2 -$5,088 ONLINE AUCTIONS, RETAIL COLLECTORS UNIVERSE INC 453998E $42,374 3 $1,542 EBAY INC 453998E $431,424 1 $48,294 FREEMARKETS INC 453998E $91,276 2 $156,412 UBID INC 453998E ONLINE BOOK STORES, RETAIL ALIBRIS INC 451211E AMAZON.COM INC 451211E $2,762,000 1 -$1,411,300 BARNESANDNOBLE.COM INC 451211E $320,115 2 -$65,403 VARSITY GROUP INC 451211E $28,537 3 -$34,024 ONLINE COMPUTER AND SOFTWARE STORES, RETAIL BEYOND.COM CORP 443120E $119,752 4 -$60,870 CYBERIAN OUTPOST INC 443120E $188,605 3 -$35,616 EGGHEAD.COM INC 443120E $478,848 2 -$62,200 PC MALL INC 443120E $818,627 1 -$9,156 ONLINE DRUG STORES, RETAIL DRUGMAX.COM INC 446110E $21,100 2 -$2,000 DRUGSTORE.COM INC 446110E $109,979 1 -$193,015 ONLINE ELECTRONICS, AUDIO, AND APPLIANCE STORES, RETAIL BUY.COM INC 443110E $787,670 1 -$133,022

1

3 1 6 4 8 5 9 7 2 1 2 1 3 2 1

3 2 1 3 2 4 1 1 2 1

78

www.plunkettresearch.com 2000 2000 Industry Sales Sales Profits Profits Code Rank Rank (in thousands) (in thousands) ONLINE FASHION RETAILER DELIA*S INC 448190A $190,772 1 $10,958 1 ONLINE FLORISTS, RETAIL 1-800-FLOWERS.COM INC 453110E $385,300 1 -$66,800 2 FTD.COM INC 453110E $98,205 2 -$34,602 1 ONLINE GROCERY STORES/SUPERMARKETS STORES, RETAIL PEAPOD INC 445110E $92,844 1 -$56,758 1 ONLINE JEWELRY, RETAIL ASHFORD.COM INC 448310E $39,931 1 -$72,062 1 ONLINE MUSIC, RETAIL ALLOY ONLINE INC 451220E $76,736 2 -$29,689 1 AUDIBLE INC 451220E $4,500 3 -$32,300 2 EMUSIC.COM INC 451220E $1,321,000 1 -$75,990 3 OTHER ONLINE RETAILERS, MISC. RETAILERS GETTY IMAGES INC 453990E $484,846 1 -$169,334 1

COMPANY

TELECOMMUNICATIONS INTERNET & APPLICATION SERVICE SITE HOSTS AND ACCESS PROVIDERS ABOVENET COMMUNICATIONS INC 513390B APPLIEDTHEORY CORP 513390B $76,300 10 -$52,600 BIZNESSONLINE.COM INC 513390B $25,769 19 -$49,204 DIGEX INC 513390B $168,100 6 -$143,100 DIGITAL ISLAND INC 513390B $59,100 11 -$329,900 DIGITAL RIVER INC 513390B $31,181 16 -$38,116 EARTHLINK INC 513390B $986,630 1 -$345,922 EXODUS COMMUNICATIONS INC 513390B $818,400 2 -$256,300 FREESERVE PLC 513390B $29,300 17 -$27,700 FRONTLINE COMMUNICATIONS CORP 513390B $5,300 24 -$12,200 HIGH SPEED ACCESS CORP 513390B $14,200 21 -$150,410 INFONET SERVICES CORP 513390B $240,776 4 -$26,705 INTERLIANT INC 513390B $158,070 7 -$151,229 INTERNET AMERICA INC 513390B $29,300 18 -$12,800 INTERNET INITIATIVE JAPAN INC 513390B $203,500 5 -$38,500 JUNO ONLINE SERVICES INC 513390B $114,038 8 -$131,398 LOG ON AMERICA INC 513390B $12,700 22 -$17,700 LOUDCLOUD INC 513390B -$4,981 METRICOM INC 513390B $11,800 23 -$188,100 NAVISITE INC 513390B $49,763 13 -$57,970 NETZERO INC 513390B $55,506 12 -$91,286 PILOT NETWORK SERVICES INC 513390B $31,897 15 -$21,741 PRODIGY COMMUNICATIONS CORP 513390B $376,400 3 -$209,600 REGISTER.COM INC 513390B $86,100 9 $300 STORAGENETWORKS INC 513390B $48,200 14 -$124,900

13 11 18 24 9 25 23 8 3 19 7 20 4 10 17 5 2 21 14 15 6 22 1 16


COMPANY

Industry Code 513390B


79 Sales Rank


Profits Rank

VOYAGER.NET INC WORLDGATE COMMUNICATIONS INC 513390B $19,241 20 -$49,597 INTERNET ACCESS PROVIDER, BROADBAND CONNECTIONS AKAMAI TECHNOLOGIES INC 513390A $89,766 3 -$885,785 AT HOME CORP 513390A $616,375 1 -$7,439,796 CAIS INTERNET INC 513390A $31,956 5 -$276,530 COVAD COMM GROUP INC 513390A $158,736 2 -$1,443,136 DSL.NET 513390A $17,800 6 -$105,800 RHYTHMS NETCONNECTIONS INC 513390A $46,138 4 -$568,164 VERIO INC 513390A LOCAL TELEPHONE SERVICE MCLEODUSA INC 513300A $1,396,704 1 -$477,310 TELE2 AB 513300A $1,258,053 2 -$38,438 LONG DISTANCE TELEPHONE SERVICE AT&T CORP 513300B $65,981,000 1 $4,669,000 IDT CORPORATION 513300B $1,093,912 3 $230,850 WORLDCOM INC 513300B $39,090,000 2 $4,088,000 PAGING SERVICES LIFEMINDERS INC 513321 $53,900 1 -$109,500 PRIVATE DATA NETWORKS/CORP. TELECOMMUNICATIONS & NETWORK SERVICES GLOBAL CROSSING LTD 513390C $3,789,179 2 -$1,666,326 INTERNAP NETWORK SERVICES 513390C $69,600 7 -$185,500 LEVEL 3 COMMUNICATIONS INC 513390C $1,185,000 3 -$1,455,000 METROMEDIA FIBER NETWORK INC 513390C $188,152 6 -$407,241 QWEST COMMUNICATIONS INTERNATIONAL INC 513390C $16,610,000 1 -$81,000 WILLIAMS COMMUNICATIONS GROUP 513390C $839,077 4 -$817,688 XO COMMUNICATIONS INC 513390C $723,826 5 -$1,101,299 SPECIALTY AND INTERNET TELECOMMUNICATIONS SERVICES CLARENT CORP 513390D $151,581 1 -$54,101 EASYLINK SERVICES CORP 513390D $61,222 4 -$229,500 IBASIS INC 513390D $61,218 5 -$62,291 ITXC CORP 513390D $84,783 2 -$70,964 J2 GLOBAL COMMUNICATIONS INC 513390D $13,933 6 $22,219 NET2PHONE INC 513390D $72,401 3 -$118,334 TELECOMMUNICATIONS EQUIPMENT, MANUFACTURING AND RELATED SERVICES CIENA CORP 334210 $858,750 7 $81,387 COPPER MOUNTAIN NETWORK 334210 $281,576 9 $1,693 CORNING INC 334210 $7,273,100 3 $422,000 JDS UNIPHASE CORP 334210 $1,430,400 6 -$904,700 LUCENT TECHNOLOGIES INC 334210 $33,813,000 1 $1,219,000 NORTEL NETWORKS CORP 334210 $30,275,000 2 -$3,470,000

12 4 6 2 5 1 3

2 1 1 3 2 1 7 2 6 3 1 4 5 2 6 3 4 1 5 5 8 3 9 1 11

80


COMPANY QUALCOMM INC REDBACK NETWORKS INC SYCAMORE NETWORKS INC TYCOM LTD UTSTARCOM INC

Industry Code 334210 334210 334210 334210 334210


$3,196,780 $278,000 $198,137 $2,539,700 $368,646

Sales Rank 4 10 11 5 8


$670,211 -$1,007,545 $20,399 $303,300 $27,993

Profits Rank 2 10 7 4 6

TRAVEL & RECREATION THEME PARKS/RIDES/GAME CENTERS, RECREATION WALT DISNEY COMPANY (THE) 713110 $25,402,000 1 $920,000 TRAVEL ARRANGEMENT & RESERVATION SERVICES-ONLINE CHEAP TICKETS INC 561500A $98,400 5 $12,000 EXPEDIA INC 561500A $134,861 4 -$118,315 GETTHERE INC 561500A $15,452 6 -$47,798 PRICELINE.COM INC 561500A $1,235,396 2 -$315,145 SABRE INC 561500A $2,617,400 1 $144,100 TRAVELOCITY.COM INC 561500A $192,670 3 -$46,902

1 2 5 4 6 1 3

OTHER ADVERTISING SERVICES 541810 $42,322 1 ADVERTISING/MARKETING-ONLINE @PLAN.INC 541810A 24/7 MEDIA INC 541810A $185,200 4 ADFORCE INC 541810A ADSTAR.COM INC 541810A $1,400 15 AGENCY.COM LTD 541810A $202,100 3 BE FREE INC 541810A $19,685 13 COBALT GROUP (THE) 541810A $41,481 10 DOUBLECLICK INC 541810A $505,611 2 ENGAGE INC 541810A $176,785 5 JUPITER MEDIA METRIX INC 541810A $77,778 7 L90 INC 541810A $51,953 8 LEAPNET INC 541810A $36,309 11 MODEM MEDIA INC 541810A $134,300 6 NETCENTIVES 541810A $42,854 9 NETCREATIONS INC 541810A PROMOTIONS.COM INC 541810A $26,600 12 TMP WORLDWIDE INC 541810A $1,291,700 1 VISUAL DATA CORP 541810A $5,868 14 YESMAIL.COM INC 541810A BOOKS OR MAGAZINES, DISTRIBUTION ROWECOM INC 422920 $347,600 1 BUSINESS FORM PRINTING STANDARD REGISTER CO (THE) 323116 $1,265,838 1 CABLE TV NETWORKS AOL TIME WARNER INC 513210 $7,703,000 2 GENESISINTERMEDIA INC

-$33,531

1

-$779,900

15

-$4,600 -$14,700 -$64,912 -$23,180 -$155,981 $377,870 -$63,321 -$19,711 -$311 -$74,200 -$184,197

4 6 11 8 13 1 10 7 3 12 14

-$24,400 $56,900 -$11,402

9 2 5

-$84,000

1

-$29,175

1

$1,152,000

1

www.plunkettresearch.com 2000 2000 Industry Sales Sales Profits Profits Code Rank Rank (in thousands) (in thousands) VIACOM INC 513210 $20,043,700 1 -$816,100 2 CABLE TV PROVIDERS COMCAST CORP 513220 $8,218,600 1 $2,021,500 1 COMPANIES AND ENTERPRISES, MANAGEMENT CMGI INC 551110 $898,050 1 -$1,364,693 2 INTERNET CAPITAL GROUP INC 551110 $42,935 2 -$659,913 1 COMPUTER EQUIPMENT, DISTRIBUTION ARROW ELECTRONICS INC 421430 $12,959,200 3 $357,900 1 AVNET INC 421430 $9,172,200 4 $145,100 3 INGRAM MICRO INC 421430 $30,715,149 1 $226,173 2 TECH DATA CORP 421430 $16,991,750 2 $127,501 4 TESSCO TECHNOLOGIES INC 421430 $196,800 5 $5,500 5 CONSULTING-COMPUTER & INTERNET ANSWERTHINK INC 541512 $311,136 4 $7,901 3 ARIS CORP 541512 $63,700 13 -$10,700 7 BRAUN CONSULTING INC 541512 $76,644 12 $1,659 4 BREAKAWAY SOLUTIONS INC 541512 CAMBRIDGE TECH PARTNERS 541512 $587,000 1 -$62,500 14 DIAMONDCLUSTER INT'L INC 541512 $136,200 8 $16,200 2 INTERNET COMMERCE & COMM 541512 $45,400 14 -$47,500 13 IXL ENTERPRISES INC 541512 $359,300 3 -$352,500 17 LIONBRIDGE TECHNOLOGIES 541512 $115,149 10 -$20,275 12 NAVIDEC INC 541512 $33,078 15 -$16,354 11 PERFICIENT INC 541512 $20,000 17 -$13,600 8 PRIMIX SOLUTIONS INC 541512 $21,400 16 -$15,300 9 PROXICOM INC 541512 $207,067 6 -$5,228 6 RARE MEDIUM GROUP INC 541512 $106,472 11 -$128,422 15 RAZORFISH INC 541512 $267,857 5 -$148,850 16 SAPIENT CORPORATION 541512 $503,300 2 $47,000 1 SCIENT CORP 541512 $155,729 7 -$16,015 10 VIANT CORP 541512 $127,162 9 -$2,463 5 CONSULTING-SYSTEMS & APPLICATIONS RESEARCH FORRESTER RESEARCH INC 541512A $157,100 1 $21,600 1 INTRAWARE INC 541512A $96,914 2 -$27,951 2 ELECTRIC, GAS & WATER, POWER GENERATION, TRANSMISSION AND DISTRIBUTION, UTILITIES ENRON CORP 221210 $100,789,000 1 $979,000 1 INDUSTRIAL EQUIPMENT AND PRODUCTS-DISTRIBUTION W W GRAINGER INC 421830 $4,977,044 1 $192,903 1 INTERNET BUSINESS-TO-BUSINESS OR TO-CONSUMER INTERMEDIARY, INFORMATION AUTOBYTEL.COM INC 514191A $66,500 6 -$29,000 7 CYBER MERCHANTS EXCHANGE 514191A $590 12 -$2,723 2 EBENX INC 514191A $29,001 8 -$15,490 5 EMERGE INTERACTIVE INC 514191A $803,000 1 -$33,100 8 HOMESTORE.COM INC 514191A $230,000 3 -$115,200 10 IMAGEX.COM INC 514191A $50,731 7 $47,455 1 KNOT INC (THE) 514191A $24,235 10 -$15,790 6

COMPANY

81

82


COMPANY NATIONAL INFO CONSORTIUM VERTICALNET INC VICINITY CORP VISTA INFORMATION SOLUTIONS INC WEBMD CORPORATION

Industry Code 514191A 514191A 514191A


$26,971 $112,454 $15,190

Sales Rank 9 4 11


Profits Rank

-$40,278 -$311,316 -$15,417

9 11 4

514191A $85,663 5 -$11,250 514191A $517,153 2 -$3,085,608 NEWSPAPERS, PUBLISHING DOW JONES & COMPANY INC 511110 $2,202,600 1 -$119,000 ONLINE BROADCASTING CNET NETWORKS INC 513111B $264,000 1 -$484,000 LAUNCH MEDIA INC 513111B $30,829 3 -$52,217 MEDIUM4.COM INC 513111B $390 4 -$9,531 MP3.COM INC 513111B $80,100 2 -$279,500 ONLINE SERVICE, ONLINE PUBLISHING AND NICHE PORTALS, INFORMATION ABOUT.COM INC 514191 $97,000 6 -$66,000 ASK JEEVES INC 514191 $95,700 9 -$189,600 BANKRATE INC 514191 $15,200 23 -$16,900 CAREERBUILDER INC 514191 CHINADOTCOM CORP 514191 $121,200 3 -$59,800 COSTAR GROUP INC 514191 $58,500 13 -$49,700 CROSSWALK.COM INC 514191 $6,400 31 -$10,028 DRKOOP.COM INC 514191 $10,600 28 -$118,400 EMBARK.COM INC 514191 EUNIVERSE INC 514191 $10,934 27 -$11,068 GOTO.COM INC 514191 $103,052 5 -$458,620 HEADHUNTER.NET INC 514191 $49,200 16 -$23,900 HEALTHSTREAM INC 514191 $9,652 29 -$20,285 HEARME 514191 $13,919 25 -$164,030 HOOVER'S INC 514191 $19,020 22 -$9,528 HOTJOBS.COM LTD 514191 $96,535 7 -$46,331 INFOSPACE INC 514191 $214,600 2 -$282,412 INT MEDIA GROUP INC 514191 $52,083 14 -$22,977 IVILLAGE INC 514191 $76,400 10 -$191,400 LIVEWORLD INC 514191 $14,842 24 -$41,636 LOOKSMART LTD 514191 $112,600 4 -$62,600 MAPQUEST.COM INC 514191 MEDINEX SYSTEMS INC 514191 $4,600 32 -$30,400 N2H2 INC 514191 $10,973 26 -$39,258 NEWSEDGE CORPORATION 514191 $70,913 11 -$3,509 ONESOURCE INFORMATION SERVICES INC 514191 $51,889 15 $858 REALNAMES CORP 514191 SALON MEDIA GROUP INC 514191 $8,000 30 -$21,900 SCREAMINGMEDIA INC 514191 $21,865 20 -$40,144 SPORTSLINE.COM INC 514191 $95,900 8 -$106,100 STARMEDIA NETWORK INC 514191 $61,000 12 -$204,600 STUDENT ADVANTAGE INC 514191 $48,000 17 -$24,900

3 12 1 4 2 1 3 23 28 7 21 20 5 26 6 32 12 9 27 4 19 31 11 29 18 22 15 16 3 2 10 17 25 30 13

www.plunkettresearch.com 2000 Industry Sales Sales Code Rank (in thousands) SWITCHBOARD INC 514191 $20,300 21 TERRA LYCOS SA 514191 THEGLOBE.COM INC 514191 $29,900 18 TPN HOLDINGS PLC 514191 TUCOWS INC 514191 UNIVERSAL DOMAINS INC 514191 US SEARCH.COM INC 514191 $22,363 19 YAHOO! INC 514191 $1,110,178 1 TELEVISION, BROADCASTING NATIONAL BROADCASTING CO 513120 $6,797,000 1

COMPANY

83 2000 Profits (in thousands)

Profits Rank

-$17,000

8

-$103,900

24

-$29,362 $70,776

14 1

$1,797,000

1

84


ALPHABETICAL INDEX If you are seeking a company by name and you do not find it on this list, please turn to the back of the book to the Index by Subsidiaries, Brand Names and Selected Affiliations. You may find your target firm there.

COMPANY

INDUSTRY CODE

@PLAN.INC 1-800-FLOWERS.COM INC 24/7 MEDIA INC 3COM CORP A B WATLEY GROUP INC ABOUT.COM INC ABOVENET COMMUNICATIONS INC ACCRUE SOFTWARE INC ADFORCE INC ADSTAR.COM INC AGENCY.COM LTD AGILE SOFTWARE CORP AKAMAI TECHNOLOGIES INC ALIBRIS INC ALLOY ONLINE INC ALLSCRIPTS HEALTHCARE SOLUTIONS AMAZON.COM INC AMERICANGREETINGS.COM AMERITRADE HOLDING CORP ANSWERTHINK INC AOL TIME WARNER INC APPLE COMPUTER INC APPLIED DIGITAL SOLUTIONS INC APPLIEDTHEORY CORP ARIBA INC ARIS CORP ARROW ELECTRONICS INC ART TECHNOLOGY GROUP INC ASHFORD.COM INC ASK JEEVES INC AT HOME CORP AT&T CORP AUDIBLE INC AUTOBYTEL.COM INC AUTONOMY CORP PLC AVNET INC AXENT TECHNOLOGIES INC

541810A 453110E 541810A 334110 523110 514191 513390B 511200 541810A 541810A 541810A 511200 513390A 451211E 451220E 511200 451211E 454110A 523110 541512 513210 334111 334413 513390B 511200 541512 421430 511200 448310E 514191 513390A 513300B 451220E 514191A 511200 421430 511200

BANKRATE INC BARNESANDNOBLE.COM INC BE FREE INC BEA SYSTEMS INC BEYOND.COM CORP BIZNESSONLINE.COM INC BLUEFLY INC BMC SOFTWARE INC BORLAND SOFTWARE CORPORATION BOTTOMLINE TECHNOLOGIES INC BRAUN CONSULTING INC BREAKAWAY SOLUTIONS INC BROADCOM CORP BROADVISION INC BUSINESS OBJECTS SA BUY.COM INC CABLETRON SYSTEMS INC CAIS INTERNET INC CALICO COMMERCE INC CAMBRIDGE TECHNOLOGY PARTNERS CAREERBUILDER INC CHARLES SCHWAB CORP (THE) CHEAP TICKETS INC CHECK POINT SOFTWARE TECHNOLOGIES CHECKFREE CORP CHINADOTCOM CORP CIENA CORP CISCO SYSTEMS INC CITRIX SYSTEMS INC CLAIMSNET.COM INC CLARENT CORP CMGI INC CNET NETWORKS INC COBALT GROUP (THE) COGNOS INC COLLECTORS UNIVERSE INC COMCAST CORP COMMERCE ONE INC COMMTOUCH SOFTWARE LTD COMPAQ COMPUTER CORP COMPUTER ASSOCIATES INTL COPPER MOUNTAIN NETWORKS INC CORECHANGE INC CORNING INC

514191 451211E 541810A 511200 443120E 513390B 448190E 511200 511200 511200 541512 541512 334413 511200 511200 443110E 334110 513390A 511200 541512 514191 523110 561500A 511200 522320 514191 334210 334110 511200 522320 513390D 551110 513111B 541810A 511200 453998E 513220 511200 511200 334111 511200 334210 511200 334210

www.plunkettresearch.com COSTAR GROUP INC COVAD COMMUNICATIONS GROUP INC CRITICAL PATH INC CROSSWALK.COM INC CUSEEME NETWORKS CYBER MERCHANTS EXCHANGE INC CYBERGUARD CORP CYBERIAN OUTPOST INC CYBERSOURCE CORP CYLINK CORP DATEK ONLINE HOLDINGS CORP DELIA*S INC DELL COMPUTER CORPORATION DIAMONDCLUSTER INTERNATIONAL INC DIGEX INC DIGITAL INSIGHT CORP DIGITAL ISLAND INC DIGITAL LAVA INC DIGITAL RIVER INC DIGITAS INC DOCUMENTUM INC DOUBLECLICK INC DOW JONES & COMPANY INC DRKOOP.COM INC DRUGMAX.COM INC DRUGSTORE.COM INC DSL.NET E*TRADE GROUP INC EARTHLINK INC EASYLINK SERVICES CORP EBAY INC EBENX INC ECOLLEGE.COM EDGAR ONLINE INC EGGHEAD.COM INC ELECTRONIC ARTS INC E-LOAN INC EMBARK.COM INC EMC CORP EMERGE INTERACTIVE INC EMUSIC.COM INC ENGAGE INC ENRON CORP ENTRUST TECHNOLOGIES INC

514191 513390A 511200 514191 511200 514191A 334110 443120E 511200 511200 523110 448190A 334111 541512 513390B 511200 513390B 511200 513390B 511200 511200 541810A 511110 514191 446110E 446110E 513390A 523110 513390B 513390D 453998E 514191A 511200 514191B 443120E 511200 522310A 514191 334112 514191A 451220E 541810A 221210 511200

EPRISE CORP ESPEED INC E-STAMP CORP EUNIVERSE INC EXODUS COMMUNICATIONS INC EXPEDIA INC EXTENSITY INC F5 NETWORKS INC FAIRMARKET INC FASHIONMALL.COM INC FIRST DATA CORP FIRST VIRTUAL COMMUNICATIONS INC FORRESTER RESEARCH INC FOUNDRY NETWORKS INC FREEMARKETS INC FREESERVE PLC FRONTLINE COMMUNICATIONS CORP FTD.COM INC FUNDTECH LTD GATEWAY INC GENESISINTERMEDIA INC GETTHERE INC GETTY IMAGES INC GLOBAL CROSSING LTD GOTO.COM INC HEADHUNTER.NET INC HEALTHSTREAM INC HEARME HEWLETT-PACKARD CO HIGH SPEED ACCESS CORP HOMECOM COMMUNICATIONS INC HOMESTORE.COM INC HOOVER'S INC HOTJOBS.COM LTD HYPERFEED TECHNOLOGIES I2 TECHNOLOGIES INC IBASIS INC IDT CORPORATION IGO CORPORATION IMAGEX.COM INC INFONET SERVICES CORP INFOSPACE INC INGRAM MICRO INC INKTOMI CORP INSIGHT ENTERPRISES INC

85 511200 511200 511200 514191 513390B 561500A 511200 511200 511200 448190E 522320 334110 541512A 334110 453998E 513390B 513390B 453110E 511200 334111 541810 561500A 453990A 513390C 514191 514191 514191 514191 334111 513390B 511200 514191A 514191 514191 514191B 511200 513390D 513300B 454110A 514191A 513390B 514191 421430 511200 454110A

86 INSWEB CORP INT MEDIA GROUP INC INTEL CORP INTERLIANT INC INTERNAP NETWORK SERVICES CORP INTERNATIONAL BUSINESS MACHINES INTERNET AMERICA INC INTERNET CAPITAL GROUP INC INTERNET COMMERCE & COMMUNICATIONS INTERNET INITIATIVE JAPAN INC INTERNET PICTURES CORP INTERNET SECURITY SYSTEMS INC INTERWOVEN INC INTRAWARE INC INTUIT INC ITXC CORP IVILLAGE INC IXL ENTERPRISES INC J C PENNEY COMPANY INC J2 GLOBAL COMMUNICATIONS INC JDS UNIPHASE CORP JUNIPER NETWORKS INC JUNO ONLINE SERVICES INC JUPITER MEDIA METRIX INC KANA COMMUNICATIONS INC KNOT INC (THE) L L BEAN INC L90 INC LANGUAGEWARE.NET CO LTD LANTE CORP LAUNCH MEDIA INC LEAPNET INC LEVEL 3 COMMUNICATIONS INC LIBERATE TECHNOLOGIES LIFEMINDERS INC LIGHTSPAN INC LIONBRIDGE TECHNOLOGIES INC LIQUID AUDIO INC LITRONIC INC LIVEWORLD INC LOG ON AMERICA INC LOOKSMART LTD LOUDCLOUD INC LUCENT TECHNOLOGIES INC

www.plunkettresearch.com 524210A 514191 334413 513390B 513390C 334111 513390B 551110 541512 513390B 511200 511200 511200 541512A 511200 513390D 514191 541512 452110 513390D 334210 334110 513390B 541810A 511200 514191A 454110A 541810A 511200 511200 513111B 541810A 513390C 511200 513321 511200 541512 511200 511200 514191 513390B 514191 513390B 334210

MACROMEDIA INC 511200 MANUGISTICS GROUP INC 511200 MAPQUEST.COM INC 514191 MARIMBA INC 511200 MARKETWATCH.COM INC 514191B MCLEODUSA INC 513300A MEDIABAY INC 454110A MEDINEX SYSTEMS INC 514191 MEDIUM4.COM INC 513111B MERCURY INTERACTIVE CORP 511200 METRICOM INC 513390B METROMEDIA FIBER NETWORK INC 513390C MICROSOFT CORP 511200 MODEM MEDIA INC 541810A MP3.COM INC 513111B MULTEX.COM 514191B N2H2 INC 514191 NATIONAL BROADCASTING COMPANY 513120 NATIONAL INFORMATION CONSORTIUM 514191A NAVIDEC INC 541512 NAVISITE INC 513390B NEON SYSTEMS INC 511200 NET PERCEPTIONS INC 511200 NET2PHONE INC 513390D NETBANK INC 522110A NETCENTIVES 541810A NETCREATIONS INC 541810A NETEGRITY INC 511200 NETGENESIS CORP 511200 NETIQ CORP 511200 NETMANAGE INC 511200 NETOBJECTS INC 511200 NETSCOUT SYSTEMS INC 511200 NETSPEAK CORP 511200 NETWORK APPLIANCE INC 334112 NETWORK ASSOCIATES INC 511200 NETWORK-1 SECURITY SOLUTIONS INC 511200 NETZERO INC 513390B NEWSEDGE CORPORATION 514191 NEXTCARD INC 522110A NIKU CORP 511200 NORTEL NETWORKS CORP 334210 NOVELL INC 511200 OFFICIAL PAYMENTS CORP 522320 ONESOURCE INFORMATION SERVICES 514191

www.plunkettresearch.com ONLINE RESOURCES & COMM OPEN MARKET INC OPEN TEXT CORP OPENTV CORP OPENWAVE SYSTEMS INC ORACLE CORP PACKETEER INC PALM INC PC MALL INC PEAPOD INC PEGASUS SOLUTIONS INC PERFICIENT INC PERSISTENCE SOFTWARE INC PHOTOWORKS INC PILOT NETWORK SERVICES INC PMC-SIERRA INC PORTAL SOFTWARE INC PRICELINE.COM INC PRIMIX SOLUTIONS INC PRIMUS KNOWLEDGE SOLUTIONS INC PRODIGY COMMUNICATIONS CORP PROMOTIONS.COM INC PROXICOM INC PURCHASEPRO.COM INC QUALCOMM INC QUEST SOFTWARE QUOTESMITH.COM INC QWEST COMMUNICATIONS INTL RARE MEDIUM GROUP INC RATIONAL SOFTWARE CORP RAZORFISH INC REALNAMES CORP REALNETWORKS INC RED HAT INC REDBACK NETWORKS INC REGISTER.COM INC RHYTHMS NETCONNECTIONS INC ROGUE WAVE SOFTWARE INC ROWECOM INC RSA SECURITY INC S1 CORPORATION SABRE INC SAGENT TECHNOLOGY INC SALON MEDIA GROUP INC SAPIENT CORPORATION

511200 511200 511200 511200 511200 511200 511200 334111 443120E 445110E 522320 541512 511200 454110A 513390B 334413 511200 561500A 541512 511200 513390B 541810A 541512 511200 334210 511200 524210A 513390C 541512 511200 541512 514191 511200 511200 334210 513390B 513390A 511200 422920 511200 511200 514191A 511200 514191 541512

SCIENT CORP SCREAMINGMEDIA INC SECURE COMPUTING CORP SIEBEL SYSTEMS INC SILICON GRAPHICS INC SILVERSTREAM SOFTWARE INC SMARTCERTIFY DIRECT SPORTSLINE.COM INC STAMPS.COM INC STANDARD REGISTER CO (THE) STARMEDIA NETWORK INC STORAGENETWORKS INC STUDENT ADVANTAGE INC SUN MICROSYSTEMS INC SURFCONTROL PLC SWITCHBOARD INC SYCAMORE NETWORKS INC SYSTEMAX INC TANNING TECHNOLOGY CORP TECH DATA CORP TELE2 AB TENFOLD CORP TERAYON COMMUNICATION SYSTEMS TERRA LYCOS SA TESSCO TECHNOLOGIES INC THEGLOBE.COM INC THESTREET.COM INC TIBCO SOFTWARE INC TICKETMASTER TICKETS.COM INC TMP WORLDWIDE INC TPN HOLDINGS PLC TRADESTATION GROUP INC TRAVELOCITY.COM INC TRILOGY SOFTWARE INC TUCOWS INC TUMBLEWEED COMMUNICATIONS CORP TUT SYSTEMS INC TYCOM LTD UBID INC UNIVERSAL DOMAINS INC US SEARCH.COM INC USINTERNETWORKING INC UTSTARCOM INC

87 541512 514191 511200 511200 334111 511200 511200 514191 454110A 323116 514191 513390B 514191 334111 511200 514191 334210 454110A 511200 421430 513300A 511200 334110 514191 421430 514191 514191B 511200 454110A 454110A 541810A 514191 523110 561500A 511200 514191 511200 334110 334210 453998E 514191 514191 511200 334210

88 VALICERT INC VARSITY GROUP INC VASCO DATA SECURITY INTERNATIONAL VENTRO CORPORATION VERIO INC VERISIGN INC VERITY INC VERSANT CORP VERTICALNET INC VIACOM INC VIANT CORP VICINITY CORP VIEWPOINT CORP VIGNETTE CORP VISTA INFORMATION SOLUTIONS INC VISUAL DATA CORP VOCALTEC COMMUNICATIONS LTD V-ONE CORP VOXWARE INC VOYAGER.NET INC W W GRAINGER INC WAL-MART STORES INC WALT DISNEY COMPANY (THE) WEB STREET INC WEBB INTERACTIVE SERVICES INC WEBEX COMMUNICATIONS INC WEBMD CORPORATION WEBMETHODS INC WILLIAMS COMMUNICATIONS GROUP WINK COMMUNICATIONS INC WIT SOUNDVIEW GROUP INC WORLDCOM INC WORLDGATE COMMUNICATIONS INC XCARE.NET INC XO COMMUNICATIONS INC YAHOO! INC YESMAIL.COM INC ZONES INC

www.plunkettresearch.com 514210 451211E 511200 514191A 513390A 511200 514210 511200 514191A 513210 541512 514191A 511200 511200 514191A 541810A 511200 511200 511200 513390B 421830 452910 713110 523110 511200 511200 514191A 511200 513390C 511200 523110 513300B 513390B 511200 513390C 514191 541810A 454110A


GEOGRAPHICAL INDEXES 1) Company headquarters locations by state 2) Locations and subsidiaries by regions of the U.S. 3) Firms with international operations The headquarters locations of each company are on the following indexes to help you locate members of THE E-COMMERCE AND INTERNET 400 within the part of the country, or the world, of interest. However, companies are constantly opening and closing various locations. You should consider contacting companies that particularly interest you, to see whether they have locations in your area. You can also try looking for companies in online telephone and address directories (such as infousa.com), to see which cities have locations of the firms that interest you.

HEADQUARTERS LOCATION, BY STATE ARIZONA AVNET INC;Phoenix INSIGHT ENTERPRISES INC;Tempe

ARKANSAS WAL-MART STORES INC;Bentonville

CALIFORNIA 3COM CORP;Santa Clara ABOVENET COMMUNICATIONS INC;San Jose ACCRUE SOFTWARE INC;Fremont ADFORCE INC;Cupertino ADSTAR.COM INC;Marina Del Rey AGILE SOFTWARE CORP;San Jose ALIBRIS INC;Emeryville APPLE COMPUTER INC;Cupertino ARIBA INC;Sunnyvale ASK JEEVES INC;Emeryville AT HOME CORP;Redwood City AUTOBYTEL.COM INC;Irvine BEA SYSTEMS INC;San Jose BEYOND.COM CORP;Santa Clara BORLAND SOFTWARE CORPORATION;Scotts Valley BROADCOM CORP;Irvine BROADVISION INC;Redwood City BUY.COM INC;Aliso Viejo CALICO COMMERCE INC;Mountain View CHARLES SCHWAB CORP (THE);San Francisco CISCO SYSTEMS INC;San Jose CLARENT CORP;Redwood City CNET NETWORKS INC;San Francisco COLLECTORS UNIVERSE INC;Snta Ana COMMERCE ONE INC;Pleasanton COMMTOUCH SOFTWARE LTD;Mountain View

COPPER MOUNTAIN NETWORKS INC;Palo Alto COVAD COMMUNICATIONS GROUP INC;Santa Clara CRITICAL PATH INC;San Francisco CYBER MERCHANTS EXCHANGE INC;Pasadena CYBERSOURCE CORP;Mountain View CYLINK CORP;Santa Clara DIGITAL INSIGHT CORP;Calabasas DIGITAL ISLAND INC;San Francisco DIGITAL LAVA INC;Marina del Rey DOCUMENTUM INC;Pleasanton DRKOOP.COM INC;Santa Monica E*TRADE GROUP INC;Menlo Park EBAY INC;San Jose EGGHEAD.COM INC;Menlo Park ELECTRONIC ARTS INC;Redwood City E-LOAN INC;Dublin EMBARK.COM INC;San Francisco EMUSIC.COM INC;Redwood City E-STAMP CORP;San Mateo EUNIVERSE INC;Los Angeles EXODUS COMMUNICATIONS INC;Santa Clara EXTENSITY INC;Emeryville FIRST VIRTUAL COMMUNICATIONS INC;Santa Clara FOUNDRY NETWORKS INC;San Jose GATEWAY INC;San Diego GENESISINTERMEDIA INC;Van Nuys GETTHERE INC;Menlo Park GOTO.COM INC;Pasadena HEARME;Mountain View HEWLETT-PACKARD CO;Palo Alto HOMESTORE.COM INC;Thousand Oaks INFONET SERVICES CORP;El Segundo INGRAM MICRO INC;Santa Ana INKTOMI CORP;Foster City INSWEB CORP;Gold River INTEL CORP;Santa Clara INTERWOVEN INC;Sunnyvale INTRAWARE INC;Orinda INTUIT INC;Mountain View J2 GLOBAL COMMUNICATIONS INC;Hollywood JDS UNIPHASE CORP;San Jose JUNIPER NETWORKS INC;Sunnyvale KANA COMMUNICATIONS INC;Redwood City L90 INC;Marina Del Rey LAUNCH MEDIA INC;Santa Monica LIBERATE TECHNOLOGIES;San Carlos LIGHTSPAN INC;San Diego LIQUID AUDIO INC;Redwood City LITRONIC INC;Irvine LIVEWORLD INC;Campbell LOOKSMART LTD;San Francisco LOUDCLOUD INC;Sunnyvale MACROMEDIA INC;San Francisco MARIMBA INC;Mountain View MARKETWATCH.COM INC;San Francisco MERCURY INTERACTIVE CORP;Sunnyvale METRICOM INC;San Jose MP3.COM INC;San Diego NATIONAL BROADCASTING COMPANY INC;San Francisco NETCENTIVES;San Francisco NETIQ CORP;San Jose NETMANAGE INC;Cupertino NETOBJECTS INC;Redwood City NETWORK APPLIANCE INC;Sunnyvale NETWORK ASSOCIATES INC;Santa Clara

89

90


NETZERO INC;Westlake Village NEXTCARD INC;San Francisco NIKU CORP;Redwood City OPENTV CORP;Mountain View OPENWAVE SYSTEMS INC;Redwood City ORACLE CORP;Redwood City PACKETEER INC;Cupertino PALM INC;Santa Clara PC MALL INC;Torrance PERSISTENCE SOFTWARE INC;San Mateo PILOT NETWORK SERVICES INC;Alameda PORTAL SOFTWARE INC;Cupertino QUALCOMM INC;San Diego QUEST SOFTWARE;Irvine RATIONAL SOFTWARE CORP;Cupertino REALNAMES CORP;Redwood City REDBACK NETWORKS INC;Sunnyvale SAGENT TECHNOLOGY INC;Mountain View SALON MEDIA GROUP INC;San Francisco SECURE COMPUTING CORP;San Jose SIEBEL SYSTEMS INC;San Mateo SILICON GRAPHICS INC;Mountain View SMARTCERTIFY DIRECT;Redwood City STAMPS.COM INC;Santa Monica SUN MICROSYSTEMS INC;Palo Alto SURFCONTROL PLC;Scotts Valley TERAYON COMMUNICATION SYSTEMS INC;Santa Clara TIBCO SOFTWARE INC;Palo Alto TICKETMASTER;Los Angeles TICKETS.COM INC;Costa Mesa TUMBLEWEED COMMUNICATIONS CORP;Redwood City TUT SYSTEMS INC;Pleasant Hill UNIVERSAL DOMAINS INC;Glendale US SEARCH.COM INC;Los Angeles UTSTARCOM INC;Alameda VALICERT INC;Mountain View VENTRO CORPORATION;Mountain View VERISIGN INC;Mountain View VERITY INC;Sunnyvale VERSANT CORP;Fremont VICINITY CORP;Sunnyvale VISTA INFORMATION SOLUTIONS INC;San Diego WALT DISNEY COMPANY (THE);Burbank WEBEX COMMUNICATIONS INC;San Jose WINK COMMUNICATIONS INC;Alameda YAHOO! INC;Santa Clara

CONNECTICUT @PLAN.INC;Stamford CYBERIAN OUTPOST INC;Kent DSL.NET;New Haven EDGAR ONLINE INC;Norwalk INT MEDIA GROUP INC;Darien MODEM MEDIA INC;Norwalk OFFICIAL PAYMENTS CORP;Stamford PRICELINE.COM INC;Norwalk

DISTRICT OF COLUMBIA CAIS INTERNET INC;Washington

FLORIDA ANSWERTHINK INC;Miami APPLIED DIGITAL SOLUTIONS INC;Palm Beach BANKRATE INC;North Palm Beach CITRIX SYSTEMS INC;Fort Lauderdale CYBERGUARD CORP;Fort Lauderdale DRUGMAX.COM INC;Largo EMERGE INTERACTIVE INC;Sebastian MEDIUM4.COM INC;Miami Beach NETSPEAK CORP;Boca Raton SPORTSLINE.COM INC;Fort Lauderdale TECH DATA CORP;Clearwater TRADESTATION GROUP INC;Miami VISUAL DATA CORP;Pompano Beach

GEORGIA CHECKFREE CORP;Norcross EARTHLINK INC;Atlanta FIRST DATA CORP;Atlanta HEADHUNTER.NET INC;Norcross HOMECOM COMMUNICATIONS INC;Atlanta INTERNET SECURITY SYSTEMS INC;Atlanta IXL ENTERPRISES INC;Atlanta NETBANK INC;Alpharetta S1 CORPORATION;Atlanta WEBMD CORPORATION;Atlanta

HAWAII CHEAP TICKETS INC;Honolulu

IDAHO MEDINEX SYSTEMS INC;Post Falls

COLORADO ECOLLEGE.COM;Denver HIGH SPEED ACCESS CORP;Littleton INTERNET COMMERCE & COMMUNICATIONS INC;Denver LANGUAGEWARE.NET CO LTD;Colorado Springs LEVEL 3 COMMUNICATIONS INC;Broomfield MAPQUEST.COM INC;Denver NAVIDEC INC;Greenwood Village QWEST COMMUNICATIONS INTERNATIONAL INC;Denver RHYTHMS NETCONNECTIONS INC;Englewood ROGUE WAVE SOFTWARE INC;Boulder TANNING TECHNOLOGY CORP;Denver VERIO INC;Englewood WEBB INTERACTIVE SERVICES INC;Denver XCARE.NET INC;Englewood

ILLINOIS ALLSCRIPTS HEALTHCARE SOLUTIONS;Libertyville BRAUN CONSULTING INC;Chicago DIAMONDCLUSTER INTERNATIONAL INC;Chicago FTD.COM INC;Downers Grove HYPERFEED TECHNOLOGIES;Chicago LANTE CORP;Chicago LEAPNET INC;Chicago PEAPOD INC;Skokie QUOTESMITH.COM INC;Darien UBID INC;Chicago VASCO DATA SECURITY INTERNATIONAL INC;Oakbrook Terrace W W GRAINGER INC;Lake Forest WEB STREET INC;Deerfield YESMAIL.COM INC;Vernon Hills


IOWA

MISSISSIPPI

MCLEODUSA INC;Cedar Rapids

WORLDCOM INC;Clinton

KANSAS

MISSOURI

NATIONAL INFORMATION CONSORTIUM;Overland Park

VARSITY GROUP INC;Chesterfield

MAINE

NEBRASKA

L L BEAN INC;Freeport

AMERITRADE HOLDING CORP;Omaha

MARYLAND

NEVADA

AXENT TECHNOLOGIES INC;Rockville CIENA CORP;Linthicum COSTAR GROUP INC;Bethesda DIGEX INC;Beltsville MANUGISTICS GROUP INC;Rockville TESSCO TECHNOLOGIES INC;Hunt Valley USINTERNETWORKING INC;Annapolis V-ONE CORP;Germantown

IGO CORPORATION;Reno PURCHASEPRO.COM INC;Las Vegas

MASSACHUSETTS AKAMAI TECHNOLOGIES INC;Cambridge ART TECHNOLOGY GROUP INC;Cambridge BE FREE INC;Marlborough CAMBRIDGE TECHNOLOGY PARTNERS INC;Cambridge CMGI INC;Andover CORECHANGE INC;Boston DIGITAS INC;Boston EMC CORP;Hopkinton ENGAGE INC;Andover EPRISE CORP;Framingham FAIRMARKET INC;Woburn FORRESTER RESEARCH INC;Cambridge IBASIS INC;Burlington LIONBRIDGE TECHNOLOGIES INC;Waltham NAVISITE INC;Andover NETEGRITY INC;Waltham NETGENESIS CORP;Cambridge NETSCOUT SYSTEMS INC;Westford NETWORK-1 SECURITY SOLUTIONS INC;Waltham NEWSEDGE CORPORATION;Burlington ONESOURCE INFORMATION SERVICES INC;Concord OPEN MARKET INC;Burlington PRIMIX SOLUTIONS INC;Watertown ROWECOM INC;Westwood RSA SECURITY INC;Bedford SAPIENT CORPORATION;Cambridge SILVERSTREAM SOFTWARE INC;Billerica STORAGENETWORKS INC;Waltham STUDENT ADVANTAGE INC;Boston SWITCHBOARD INC;Westboro SYCAMORE NETWORKS INC;Chelmsford VIANT CORP;Boston

MICHEGAN TUCOWS INC;Flint VOYAGER.NET INC;East Lansing

MINNESOTA DIGITAL RIVER INC;Eden Prairie EBENX INC;Minneapolis NET PERCEPTIONS INC;South Edina

NEW HAMPSHIRE BOTTOMLINE TECHNOLOGIES INC;Portsmouth CABLETRON SYSTEMS INC;Rochester CUSEEME NETWORKS;Nashua

NEW JERSEY AUDIBLE INC;Wayne BIZNESSONLINE.COM INC;Wall DATEK ONLINE HOLDINGS CORP;Jersey City EASYLINK SERVICES CORP;Edison FUNDTECH LTD;Jersey City IDT CORPORATION;Newark ITXC CORP;Princeton LUCENT TECHNOLOGIES INC;Murray Hill MEDIABAY INC;Morristown NET2PHONE INC;Newark VOXWARE INC;Princeton

NEW YORK 1-800-FLOWERS.COM INC;Westbury 24/7 MEDIA INC;New York A B WATLEY GROUP INC;New York ABOUT.COM INC;New York AGENCY.COM LTD;New York ALLOY ONLINE INC;New York AOL TIME WARNER INC;New York APPLIEDTHEORY CORP;New York ARROW ELECTRONICS INC;Melville AT&T CORP;New York BARNESANDNOBLE.COM INC;New York BLUEFLY INC;New York COMPUTER ASSOCIATES INTERNATIONAL INC;Islandia CORNING INC;Corning DELIA*S INC;New York DOUBLECLICK INC;New York DOW JONES & COMPANY INC;New York ESPEED INC;New York FASHIONMALL.COM INC;New York FRONTLINE COMMUNICATIONS CORP;Pearl River HOTJOBS.COM LTD;New York INTERLIANT INC;Purchase INTERNATIONAL BUSINESS MACHINES CORP;Armonk IVILLAGE INC;New York JUNO ONLINE SERVICES INC;New York JUPITER MEDIA METRIX INC;New York KNOT INC (THE);New York METROMEDIA FIBER NETWORK INC;White Plains MULTEX.COM;New York NETCREATIONS INC;New York

91

92


PROMOTIONS.COM INC;New York RARE MEDIUM GROUP INC;New York RAZORFISH INC;New York REGISTER.COM INC;New York SCIENT CORP;New York SCREAMINGMEDIA INC;New York STARMEDIA NETWORK INC;New York SYSTEMAX INC;Port Washington THEGLOBE.COM INC;New York THESTREET.COM INC;New York TMP WORLDWIDE INC;New York VIACOM INC;New York VIEWPOINT CORP;New York WIT SOUNDVIEW GROUP INC;New York

NORTH CAROLINA RED HAT INC;Durham

OHIO AMERICANGREETINGS.COM;Cleveland STANDARD REGISTER CO (THE);Dayton

OKLAHOMA WILLIAMS COMMUNICATIONS GROUP;Tulsa

PENNSYLVANIA BREAKAWAY SOLUTIONS INC;Conshohocken COMCAST CORP;Philadelphia FREEMARKETS INC;Pittsburgh INTERNET CAPITAL GROUP INC;Wayne VERTICALNET INC;Horsham WORLDGATE COMMUNICATIONS INC;Bensalem

RHODE ISLAND LOG ON AMERICA INC;Providence

TENNESSEE HEALTHSTREAM INC;Nashville INTERNET PICTURES CORP;Oak Ridge

TEXAS ASHFORD.COM INC;Houston BMC SOFTWARE INC;Houston CLAIMSNET.COM INC;Dallas COMPAQ COMPUTER CORP;Houston DELL COMPUTER CORPORATION;Round Rock ENRON CORP;Houston ENTRUST TECHNOLOGIES INC;Plano HOOVER'S INC;Austin I2 TECHNOLOGIES INC;Dallas INTERNET AMERICA INC;Dallas J C PENNEY COMPANY INC;Plano NEON SYSTEMS INC;Sugar Land PEGASUS SOLUTIONS INC;Dallas PERFICIENT INC;Austin PRODIGY COMMUNICATIONS CORP;Austin SABRE INC;Fort Worth TRAVELOCITY.COM INC;Fort Worth TRILOGY SOFTWARE INC;Austin VIGNETTE CORP;Austin

UTAH NOVELL INC;Provo TENFOLD CORP;Draper

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CITRIX SYSTEMS INC CLARENT CORP CNET NETWORKS INC COBALT GROUP (THE) COLLECTORS UNIVERSE INC COMCAST CORP COMMERCE ONE INC COMMTOUCH SOFTWARE LTD COMPAQ COMPUTER CORP COMPUTER ASSOCIATES INTERNATIONAL INC COPPER MOUNTAIN NETWORKS INC CORECHANGE INC CORNING INC COSTAR GROUP INC COVAD COMMUNICATIONS GROUP INC CRITICAL PATH INC CUSEEME NETWORKS CYBER MERCHANTS EXCHANGE INC CYBERGUARD CORP CYBERSOURCE CORP CYLINK CORP DELL COMPUTER CORPORATION DIAMONDCLUSTER INTERNATIONAL INC DIGEX INC DIGITAL INSIGHT CORP DIGITAL ISLAND INC DIGITAL LAVA INC DIGITAS INC DOCUMENTUM INC DOUBLECLICK INC DOW JONES & COMPANY INC DRKOOP.COM INC DRUGSTORE.COM INC DSL.NET E*TRADE GROUP INC EARTHLINK INC EASYLINK SERVICES CORP EBAY INC ECOLLEGE.COM EDGAR ONLINE INC EGGHEAD.COM INC ELECTRONIC ARTS INC E-LOAN INC EMBARK.COM INC EMC CORP EMERGE INTERACTIVE INC EMUSIC.COM INC ENGAGE INC ENRON CORP ENTRUST TECHNOLOGIES INC EPRISE CORP ESPEED INC E-STAMP CORP EUNIVERSE INC EXODUS COMMUNICATIONS INC EXPEDIA INC EXTENSITY INC F5 NETWORKS INC

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VERISIGN INC VERITY INC VERSANT CORP VIACOM INC VIANT CORP VICINITY CORP VIEWPOINT CORP VIGNETTE CORP VISTA INFORMATION SOLUTIONS INC W W GRAINGER INC WAL-MART STORES INC WALT DISNEY COMPANY (THE) WEB STREET INC WEBB INTERACTIVE SERVICES INC WEBEX COMMUNICATIONS INC WEBMETHODS INC WILLIAMS COMMUNICATIONS GROUP WINK COMMUNICATIONS INC WIT SOUNDVIEW GROUP INC WORLDCOM INC XCARE.NET INC XO COMMUNICATIONS INC YAHOO! INC ZONES INC

SOUTHWEST 1-800-FLOWERS.COM INC 3COM CORP ABOVENET COMMUNICATIONS INC AGENCY.COM LTD AKAMAI TECHNOLOGIES INC ANSWERTHINK INC AOL TIME WARNER INC APPLE COMPUTER INC APPLIED DIGITAL SOLUTIONS INC ARIBA INC ARIS CORP ARROW ELECTRONICS INC ART TECHNOLOGY GROUP INC ASHFORD.COM INC AT&T CORP AUTOBYTEL.COM INC AUTONOMY CORP PLC AVNET INC BE FREE INC BEA SYSTEMS INC BMC SOFTWARE INC BORLAND SOFTWARE CORPORATION BRAUN CONSULTING INC BREAKAWAY SOLUTIONS INC BROADCOM CORP BUSINESS OBJECTS SA CABLETRON SYSTEMS INC CAMBRIDGE TECHNOLOGY PARTNERS INC CAREERBUILDER INC CHARLES SCHWAB CORP (THE) CHECKFREE CORP CIENA CORP

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CISCO SYSTEMS INC CITRIX SYSTEMS INC CLAIMSNET.COM INC COMCAST CORP COMMERCE ONE INC COMPAQ COMPUTER CORP COMPUTER ASSOCIATES INTERNATIONAL INC CORECHANGE INC CORNING INC COSTAR GROUP INC COVAD COMMUNICATIONS GROUP INC CYBERGUARD CORP DELL COMPUTER CORPORATION DIGITAL INSIGHT CORP DOUBLECLICK INC DOW JONES & COMPANY INC DSL.NET E*TRADE GROUP INC EARTHLINK INC EBAY INC ELECTRONIC ARTS INC EMC CORP EMERGE INTERACTIVE INC ENRON CORP ENTRUST TECHNOLOGIES INC EPRISE CORP EXODUS COMMUNICATIONS INC EXTENSITY INC FIRST DATA CORP FORRESTER RESEARCH INC FOUNDRY NETWORKS INC FREEMARKETS INC FUNDTECH LTD GATEWAY INC GENESISINTERMEDIA INC GETTHERE INC GLOBAL CROSSING LTD HEADHUNTER.NET INC HEWLETT-PACKARD CO HOMECOM COMMUNICATIONS INC HOMESTORE.COM INC HOOVER'S INC HOTJOBS.COM LTD I2 TECHNOLOGIES INC IMAGEX.COM INC INGRAM MICRO INC INKTOMI CORP INSIGHT ENTERPRISES INC INTEL CORP INTERLIANT INC INTERNAP NETWORK SERVICES CORP INTERNATIONAL BUSINESS MACHINES CORP INTERNET AMERICA INC INTERNET COMMERCE & COMMUNICATIONS INC INTERNET SECURITY SYSTEMS INC INTRAWARE INC INTUIT INC J C PENNEY COMPANY INC

J2 GLOBAL COMMUNICATIONS INC JDS UNIPHASE CORP KANA COMMUNICATIONS INC LANTE CORP LEAPNET INC LEVEL 3 COMMUNICATIONS INC LOUDCLOUD INC LUCENT TECHNOLOGIES INC MARKETWATCH.COM INC MCLEODUSA INC MERCURY INTERACTIVE CORP METRICOM INC METROMEDIA FIBER NETWORK INC MICROSOFT CORP MODEM MEDIA INC NAVIDEC INC NEON SYSTEMS INC NET PERCEPTIONS INC NETCENTIVES NETIQ CORP NETWORK APPLIANCE INC NETWORK ASSOCIATES INC NEWSEDGE CORPORATION NORTEL NETWORKS CORP NOVELL INC OFFICIAL PAYMENTS CORP OPEN MARKET INC ORACLE CORP PACKETEER INC PEAPOD INC PEGASUS SOLUTIONS INC PERFICIENT INC PERSISTENCE SOFTWARE INC PMC-SIERRA INC PORTAL SOFTWARE INC PRIMUS KNOWLEDGE SOLUTIONS INC PROXICOM INC PURCHASEPRO.COM INC QUALCOMM INC QUEST SOFTWARE QWEST COMMUNICATIONS INTERNATIONAL INC RARE MEDIUM GROUP INC RATIONAL SOFTWARE CORP REALNETWORKS INC RHYTHMS NETCONNECTIONS INC ROGUE WAVE SOFTWARE INC ROWECOM INC S1 CORPORATION SABRE INC SAGENT TECHNOLOGY INC SAPIENT CORPORATION SCIENT CORP SIEBEL SYSTEMS INC SILICON GRAPHICS INC SILVERSTREAM SOFTWARE INC STANDARD REGISTER CO (THE) STORAGENETWORKS INC SUN MICROSYSTEMS INC

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MIDWEST 1-800-FLOWERS.COM INC 24/7 MEDIA INC 3COM CORP ABOVENET COMMUNICATIONS INC AGENCY.COM LTD AKAMAI TECHNOLOGIES INC ALLSCRIPTS HEALTHCARE SOLUTIONS AMERICANGREETINGS.COM AMERITRADE HOLDING CORP ANSWERTHINK INC AOL TIME WARNER INC APPLE COMPUTER INC APPLIED DIGITAL SOLUTIONS INC ARIBA INC ARROW ELECTRONICS INC ART TECHNOLOGY GROUP INC AT&T CORP AUTOBYTEL.COM INC AUTONOMY CORP PLC AVNET INC BE FREE INC BEA SYSTEMS INC BMC SOFTWARE INC BORLAND SOFTWARE CORPORATION BOTTOMLINE TECHNOLOGIES INC BRAUN CONSULTING INC BREAKAWAY SOLUTIONS INC BROADCOM CORP BROADVISION INC BUSINESS OBJECTS SA CABLETRON SYSTEMS INC CAMBRIDGE TECHNOLOGY PARTNERS INC CAREERBUILDER INC

CHARLES SCHWAB CORP (THE) CHECKFREE CORP CIENA CORP CISCO SYSTEMS INC CITRIX SYSTEMS INC CLARENT CORP CNET NETWORKS INC COMCAST CORP COMMERCE ONE INC COMPAQ COMPUTER CORP COMPUTER ASSOCIATES INTERNATIONAL INC CORECHANGE INC CORNING INC COSTAR GROUP INC COVAD COMMUNICATIONS GROUP INC DELL COMPUTER CORPORATION DIAMONDCLUSTER INTERNATIONAL INC DIGITAL INSIGHT CORP DIGITAL RIVER INC DOCUMENTUM INC DOUBLECLICK INC DOW JONES & COMPANY INC DRUGMAX.COM INC DSL.NET E*TRADE GROUP INC EARTHLINK INC EBAY INC EBENX INC EGGHEAD.COM INC ELECTRONIC ARTS INC EMC CORP EMERGE INTERACTIVE INC EMUSIC.COM INC ENGAGE INC ENRON CORP ENTRUST TECHNOLOGIES INC EPRISE CORP ESPEED INC EXODUS COMMUNICATIONS INC EXTENSITY INC F5 NETWORKS INC FIRST DATA CORP FORRESTER RESEARCH INC FOUNDRY NETWORKS INC FREEMARKETS INC FTD.COM INC GATEWAY INC GENESISINTERMEDIA INC GLOBAL CROSSING LTD HEADHUNTER.NET INC HEWLETT-PACKARD CO HIGH SPEED ACCESS CORP HOMECOM COMMUNICATIONS INC HOMESTORE.COM INC HOTJOBS.COM LTD HYPERFEED TECHNOLOGIES I2 TECHNOLOGIES INC IMAGEX.COM INC

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INFONET SERVICES CORP INGRAM MICRO INC INKTOMI CORP INTEL CORP INTERLIANT INC INTERNAP NETWORK SERVICES CORP INTERNATIONAL BUSINESS MACHINES CORP INTERNET CAPITAL GROUP INC INTERNET COMMERCE & COMMUNICATIONS INC INTERNET SECURITY SYSTEMS INC INTRAWARE INC INTUIT INC IXL ENTERPRISES INC J C PENNEY COMPANY INC J2 GLOBAL COMMUNICATIONS INC JDS UNIPHASE CORP KANA COMMUNICATIONS INC KNOT INC (THE) L90 INC LANTE CORP LAUNCH MEDIA INC LEAPNET INC LEVEL 3 COMMUNICATIONS INC LIVEWORLD INC LOOKSMART LTD LOUDCLOUD INC LUCENT TECHNOLOGIES INC MANUGISTICS GROUP INC MARKETWATCH.COM INC MCLEODUSA INC MERCURY INTERACTIVE CORP METRICOM INC METROMEDIA FIBER NETWORK INC MICROSOFT CORP MODEM MEDIA INC NATIONAL BROADCASTING COMPANY INC NATIONAL INFORMATION CONSORTIUM NAVIDEC INC NEON SYSTEMS INC NET PERCEPTIONS INC NETEGRITY INC NETSCOUT SYSTEMS INC NETWORK APPLIANCE INC NETWORK ASSOCIATES INC NEWSEDGE CORPORATION NIKU CORP NORTEL NETWORKS CORP NOVELL INC OFFICIAL PAYMENTS CORP ONESOURCE INFORMATION SERVICES INC OPEN MARKET INC OPEN TEXT CORP OPENTV CORP ORACLE CORP PACKETEER INC PALM INC PEAPOD INC PEGASUS SOLUTIONS INC

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NORTHEAST @PLAN.INC 1-800-FLOWERS.COM INC 24/7 MEDIA INC 3COM CORP A B WATLEY GROUP INC ABOUT.COM INC ABOVENET COMMUNICATIONS INC AGENCY.COM LTD AKAMAI TECHNOLOGIES INC ALLOY ONLINE INC ALLSCRIPTS HEALTHCARE SOLUTIONS AMAZON.COM INC ANSWERTHINK INC AOL TIME WARNER INC APPLE COMPUTER INC APPLIED DIGITAL SOLUTIONS INC APPLIEDTHEORY CORP ARIBA INC ARIS CORP ARROW ELECTRONICS INC ART TECHNOLOGY GROUP INC AT&T CORP AUDIBLE INC AUTOBYTEL.COM INC AUTONOMY CORP PLC AVNET INC AXENT TECHNOLOGIES INC BARNESANDNOBLE.COM INC BE FREE INC BEA SYSTEMS INC BEYOND.COM CORP BIZNESSONLINE.COM INC BLUEFLY INC BMC SOFTWARE INC BORLAND SOFTWARE CORPORATION BOTTOMLINE TECHNOLOGIES INC BRAUN CONSULTING INC BREAKAWAY SOLUTIONS INC BROADCOM CORP BROADVISION INC BUSINESS OBJECTS SA CABLETRON SYSTEMS INC CAIS INTERNET INC CAMBRIDGE TECHNOLOGY PARTNERS INC CAREERBUILDER INC CHARLES SCHWAB CORP (THE) CHECKFREE CORP CIENA CORP CISCO SYSTEMS INC CITRIX SYSTEMS INC CMGI INC CNET NETWORKS INC COMCAST CORP COMMERCE ONE INC COMMTOUCH SOFTWARE LTD COMPAQ COMPUTER CORP

COMPUTER ASSOCIATES INTERNATIONAL INC CORECHANGE INC CORNING INC COSTAR GROUP INC COVAD COMMUNICATIONS GROUP INC CROSSWALK.COM INC CUSEEME NETWORKS CYBERGUARD CORP CYBERIAN OUTPOST INC CYLINK CORP DATEK ONLINE HOLDINGS CORP DELIA*S INC DELL COMPUTER CORPORATION DIAMONDCLUSTER INTERNATIONAL INC DIGEX INC DIGITAL INSIGHT CORP DIGITAL ISLAND INC DIGITAS INC DOCUMENTUM INC DOUBLECLICK INC DOW JONES & COMPANY INC DRKOOP.COM INC DRUGMAX.COM INC DRUGSTORE.COM INC DSL.NET E*TRADE GROUP INC EARTHLINK INC EASYLINK SERVICES CORP EBAY INC EBENX INC EDGAR ONLINE INC ELECTRONIC ARTS INC EMC CORP EMERGE INTERACTIVE INC EMUSIC.COM INC ENGAGE INC ENRON CORP ENTRUST TECHNOLOGIES INC EPRISE CORP ESPEED INC EXODUS COMMUNICATIONS INC EXTENSITY INC F5 NETWORKS INC FAIRMARKET INC FASHIONMALL.COM INC FIRST DATA CORP FORRESTER RESEARCH INC FOUNDRY NETWORKS INC FREEMARKETS INC FRONTLINE COMMUNICATIONS CORP FUNDTECH LTD GATEWAY INC GENESISINTERMEDIA INC GETTHERE INC GLOBAL CROSSING LTD HEADHUNTER.NET INC HEALTHSTREAM INC HEWLETT-PACKARD CO

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HIGH SPEED ACCESS CORP HOMECOM COMMUNICATIONS INC HOMESTORE.COM INC HOOVER'S INC HOTJOBS.COM LTD HYPERFEED TECHNOLOGIES I2 TECHNOLOGIES INC IBASIS INC IDT CORPORATION IMAGEX.COM INC INFONET SERVICES CORP INFOSPACE INC INGRAM MICRO INC INKTOMI CORP INT MEDIA GROUP INC INTEL CORP INTERLIANT INC INTERNAP NETWORK SERVICES CORP INTERNATIONAL BUSINESS MACHINES CORP INTERNET CAPITAL GROUP INC INTERNET INITIATIVE JAPAN INC INTERNET SECURITY SYSTEMS INC INTRAWARE INC INTUIT INC ITXC CORP IVILLAGE INC IXL ENTERPRISES INC J C PENNEY COMPANY INC J2 GLOBAL COMMUNICATIONS INC JDS UNIPHASE CORP JUNIPER NETWORKS INC JUNO ONLINE SERVICES INC JUPITER MEDIA METRIX INC KANA COMMUNICATIONS INC KNOT INC (THE) L L BEAN INC L90 INC LANTE CORP LAUNCH MEDIA INC LEAPNET INC LEVEL 3 COMMUNICATIONS INC LIBERATE TECHNOLOGIES LIFEMINDERS INC LIGHTSPAN INC LIONBRIDGE TECHNOLOGIES INC LITRONIC INC LIVEWORLD INC LOG ON AMERICA INC LOOKSMART LTD LOUDCLOUD INC LUCENT TECHNOLOGIES INC MACROMEDIA INC MANUGISTICS GROUP INC MAPQUEST.COM INC MARKETWATCH.COM INC MEDIABAY INC MEDINEX SYSTEMS INC MERCURY INTERACTIVE CORP

METRICOM INC METROMEDIA FIBER NETWORK INC MICROSOFT CORP MODEM MEDIA INC MULTEX.COM NATIONAL BROADCASTING COMPANY INC NAVIDEC INC NAVISITE INC NEON SYSTEMS INC NET PERCEPTIONS INC NET2PHONE INC NETCENTIVES NETCREATIONS INC NETEGRITY INC NETGENESIS CORP NETIQ CORP NETMANAGE INC NETSCOUT SYSTEMS INC NETWORK APPLIANCE INC NETWORK ASSOCIATES INC NETWORK-1 SECURITY SOLUTIONS INC NEWSEDGE CORPORATION NORTEL NETWORKS CORP NOVELL INC OFFICIAL PAYMENTS CORP ONESOURCE INFORMATION SERVICES INC ONLINE RESOURCES & COMMUNICATIONS CORP OPEN MARKET INC OPEN TEXT CORP OPENTV CORP OPENWAVE SYSTEMS INC ORACLE CORP PACKETEER INC PEAPOD INC PEGASUS SOLUTIONS INC PERFICIENT INC PERSISTENCE SOFTWARE INC PILOT NETWORK SERVICES INC PMC-SIERRA INC PORTAL SOFTWARE INC PRICELINE.COM INC PRIMIX SOLUTIONS INC PRIMUS KNOWLEDGE SOLUTIONS INC PRODIGY COMMUNICATIONS CORP PROMOTIONS.COM INC PROXICOM INC PURCHASEPRO.COM INC QUALCOMM INC QUEST SOFTWARE QWEST COMMUNICATIONS INTERNATIONAL INC RARE MEDIUM GROUP INC RATIONAL SOFTWARE CORP RAZORFISH INC REALNAMES CORP RED HAT INC REGISTER.COM INC RHYTHMS NETCONNECTIONS INC ROGUE WAVE SOFTWARE INC

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YAHOO! INC YESMAIL.COM INC

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EMC CORP EMERGE INTERACTIVE INC ENGAGE INC ENRON CORP ENTRUST TECHNOLOGIES INC EXODUS COMMUNICATIONS INC FIRST DATA CORP FORRESTER RESEARCH INC FOUNDRY NETWORKS INC FUNDTECH LTD GATEWAY INC GETTHERE INC GLOBAL CROSSING LTD GOTO.COM INC HEADHUNTER.NET INC HEALTHSTREAM INC HEWLETT-PACKARD CO HOMESTORE.COM INC HOTJOBS.COM LTD I2 TECHNOLOGIES INC IBASIS INC IMAGEX.COM INC INGRAM MICRO INC INKTOMI CORP INTEL CORP INTERLIANT INC INTERNAP NETWORK SERVICES CORP INTERNATIONAL BUSINESS MACHINES CORP INTERNET PICTURES CORP INTERNET SECURITY SYSTEMS INC INTUIT INC ITXC CORP IXL ENTERPRISES INC J C PENNEY COMPANY INC J2 GLOBAL COMMUNICATIONS INC JDS UNIPHASE CORP JUPITER MEDIA METRIX INC KANA COMMUNICATIONS INC LANGUAGEWARE.NET CO LTD LANTE CORP LAUNCH MEDIA INC LEVEL 3 COMMUNICATIONS INC LOUDCLOUD INC LUCENT TECHNOLOGIES INC MANUGISTICS GROUP INC MARKETWATCH.COM INC MCLEODUSA INC MEDIABAY INC MEDIUM4.COM INC MERCURY INTERACTIVE CORP METRICOM INC METROMEDIA FIBER NETWORK INC MICROSOFT CORP MODEM MEDIA INC NAVIDEC INC NEON SYSTEMS INC NETBANK INC NETEGRITY INC

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INDEX BY FIRMS WITH INTERNATIONAL OPERATIONS 24/7 MEDIA INC 3COM CORP ABOVENET COMMUNICATIONS INC ACCRUE SOFTWARE INC AGENCY.COM LTD AGILE SOFTWARE CORP AKAMAI TECHNOLOGIES INC ALIBRIS INC AMAZON.COM INC ANSWERTHINK INC AOL TIME WARNER INC APPLE COMPUTER INC APPLIED DIGITAL SOLUTIONS INC APPLIEDTHEORY CORP ARIBA INC ARIS CORP ARROW ELECTRONICS INC ART TECHNOLOGY GROUP INC AT&T CORP AUTOBYTEL.COM INC AUTONOMY CORP PLC AVNET INC BE FREE INC BEA SYSTEMS INC BEYOND.COM CORP BMC SOFTWARE INC BORLAND SOFTWARE CORPORATION BOTTOMLINE TECHNOLOGIES INC BREAKAWAY SOLUTIONS INC BROADCOM CORP BROADVISION INC BUSINESS OBJECTS SA BUY.COM INC CABLETRON SYSTEMS INC CAMBRIDGE TECHNOLOGY PARTNERS INC CHARLES SCHWAB CORP (THE) CHECK POINT SOFTWARE TECHNOLOGIES LTD CHECKFREE CORP CHINADOTCOM CORP CIENA CORP CISCO SYSTEMS INC CITRIX SYSTEMS INC CLARENT CORP CNET NETWORKS INC COGNOS INC COMCAST CORP COMMERCE ONE INC COMMTOUCH SOFTWARE LTD COMPAQ COMPUTER CORP COMPUTER ASSOCIATES INTERNATIONAL INC COPPER MOUNTAIN NETWORKS INC CORECHANGE INC CORNING INC COVAD COMMUNICATIONS GROUP INC

CRITICAL PATH INC CUSEEME NETWORKS CYBER MERCHANTS EXCHANGE INC CYBERGUARD CORP CYBERSOURCE CORP CYLINK CORP DELIA*S INC DELL COMPUTER CORPORATION DIAMONDCLUSTER INTERNATIONAL INC DIGITAL ISLAND INC DIGITAS INC DOCUMENTUM INC DOUBLECLICK INC DOW JONES & COMPANY INC E*TRADE GROUP INC EARTHLINK INC EASYLINK SERVICES CORP EBAY INC ELECTRONIC ARTS INC E-LOAN INC EMBARK.COM INC EMC CORP ENGAGE INC ENRON CORP ENTRUST TECHNOLOGIES INC EPRISE CORP ESPEED INC EXODUS COMMUNICATIONS INC EXPEDIA INC EXTENSITY INC FIRST DATA CORP FORRESTER RESEARCH INC FOUNDRY NETWORKS INC FREEMARKETS INC FREESERVE PLC FUNDTECH LTD GATEWAY INC GENESISINTERMEDIA INC GETTHERE INC GETTY IMAGES INC GLOBAL CROSSING LTD HEWLETT-PACKARD CO HOMECOM COMMUNICATIONS INC HOOVER'S INC HOTJOBS.COM LTD HYPERFEED TECHNOLOGIES I2 TECHNOLOGIES INC IBASIS INC IDT CORPORATION INFONET SERVICES CORP INFOSPACE INC INGRAM MICRO INC INKTOMI CORP INSIGHT ENTERPRISES INC INT MEDIA GROUP INC INTEL CORP INTERLIANT INC INTERNAP NETWORK SERVICES CORP

www.plunkettresearch.com INTERNATIONAL BUSINESS MACHINES CORP INTERNET CAPITAL GROUP INC INTERNET INITIATIVE JAPAN INC INTERNET PICTURES CORP INTERNET SECURITY SYSTEMS INC INTRAWARE INC INTUIT INC ITXC CORP IXL ENTERPRISES INC J C PENNEY COMPANY INC J2 GLOBAL COMMUNICATIONS INC JDS UNIPHASE CORP JUNIPER NETWORKS INC JUNO ONLINE SERVICES INC JUPITER MEDIA METRIX INC KANA COMMUNICATIONS INC L L BEAN INC L90 INC LANGUAGEWARE.NET CO LTD LEVEL 3 COMMUNICATIONS INC LIBERATE TECHNOLOGIES LIONBRIDGE TECHNOLOGIES INC LIQUID AUDIO INC LOOKSMART LTD LOUDCLOUD INC LUCENT TECHNOLOGIES INC MACROMEDIA INC MANUGISTICS GROUP INC MAPQUEST.COM INC MARIMBA INC MARKETWATCH.COM INC MERCURY INTERACTIVE CORP METROMEDIA FIBER NETWORK INC MICROSOFT CORP MODEM MEDIA INC MP3.COM INC MULTEX.COM N2H2 INC NAVIDEC INC NEON SYSTEMS INC NET PERCEPTIONS INC NETBANK INC NETCENTIVES NETEGRITY INC NETGENESIS CORP NETIQ CORP NETMANAGE INC NETOBJECTS INC NETSCOUT SYSTEMS INC NETSPEAK CORP NETWORK APPLIANCE INC NEWSEDGE CORPORATION NORTEL NETWORKS CORP NOVELL INC ONESOURCE INFORMATION SERVICES INC OPEN MARKET INC OPEN TEXT CORP OPENTV CORP

OPENWAVE SYSTEMS INC ORACLE CORP PACKETEER INC PEGASUS SOLUTIONS INC PERFICIENT INC PERSISTENCE SOFTWARE INC PILOT NETWORK SERVICES INC PMC-SIERRA INC PORTAL SOFTWARE INC PRIMIX SOLUTIONS INC PRIMUS KNOWLEDGE SOLUTIONS INC PROXICOM INC PURCHASEPRO.COM INC QUALCOMM INC QUEST SOFTWARE QWEST COMMUNICATIONS INTERNATIONAL INC RARE MEDIUM GROUP INC RATIONAL SOFTWARE CORP RAZORFISH INC REALNAMES CORP REALNETWORKS INC RED HAT INC REDBACK NETWORKS INC RHYTHMS NETCONNECTIONS INC ROGUE WAVE SOFTWARE INC ROWECOM INC RSA SECURITY INC S1 CORPORATION SABRE INC SAGENT TECHNOLOGY INC SAPIENT CORPORATION SCIENT CORP SCREAMINGMEDIA INC SECURE COMPUTING CORP SIEBEL SYSTEMS INC SILICON GRAPHICS INC SILVERSTREAM SOFTWARE INC SMARTCERTIFY DIRECT SPORTSLINE.COM INC STAMPS.COM INC STANDARD REGISTER CO (THE) STARMEDIA NETWORK INC STORAGENETWORKS INC SUN MICROSYSTEMS INC SURFCONTROL PLC SYCAMORE NETWORKS INC SYSTEMAX INC TANNING TECHNOLOGY CORP TECH DATA CORP TELE2 AB TENFOLD CORP TERAYON COMMUNICATION SYSTEMS INC TERRA LYCOS SA TESSCO TECHNOLOGIES INC THESTREET.COM INC TIBCO SOFTWARE INC TICKETMASTER TICKETS.COM INC

105

106


TMP WORLDWIDE INC TPN HOLDINGS PLC TRAVELOCITY.COM INC TUCOWS INC TUMBLEWEED COMMUNICATIONS CORP TUT SYSTEMS INC TYCOM LTD USINTERNETWORKING INC UTSTARCOM INC VASCO DATA SECURITY INTERNATIONAL INC VERIO INC VERITY INC VERSANT CORP VIACOM INC VIANT CORP VICINITY CORP VIEWPOINT CORP VIGNETTE CORP VOCALTEC COMMUNICATIONS LTD VOXWARE INC W W GRAINGER INC WAL-MART STORES INC WALT DISNEY COMPANY (THE) WEB STREET INC WEBEX COMMUNICATIONS INC WEBMETHODS INC WILLIAMS COMMUNICATIONS GROUP WINK COMMUNICATIONS INC WIT SOUNDVIEW GROUP INC WORLDCOM INC WORLDGATE COMMUNICATIONS INC YAHOO! INC ZONES INC


108


INDIVIDUAL PROFILES ON EACH OF THE E-COMMERCE & INTERNET 400


109

@PLAN.INC

www.webplan.net

Industry Group Code: 541810A Ranks within this company's industry group: Sales: Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:

Information/Publ.: Portal/Hub/News: Online Community: Search Engine: Fin. Data Pub.: Broadcasting/Music:

Technology: Hardware: Networking Equip.: Software: Specialty Equip.: Distributor:

Services: Payments/Markets: Consulting: Advertising/Marketing: Outsourcing: Other:

Profits:

Y Y

Retailing: Retailer: Auctions: Mall: Tickets/Travel: Price Comparisons:

Telecommunications: Internet Serv. Provider: Web Site Host: Server Farm: Specialty Telecom: High Speed Access:

Y

GROWTH PLANS/SPECIAL FEATURES:

TYPES OF BUSINESS: Advertising Support Services Market Research Systems for Online Market Participants

@plan provides market research decision planning and support services for Internet advertisers, advertising agencies and web publishers. The company also has developed a system that caters to online retailers and consumer brand marketers. The firm maintains databases of consumer lifestyles, demographic data and product preferences that clients can access through @plan's web site. @plan helps its clients analyze the role the Internet plays in their particular business, make comparisons of the costs of reaching target audiences on a large number of web sites and obtain a clearer understanding of its customers' lifestyles and interests. The company conducts Internet polls to examine the trends in Internet retail purchases made by consumers and its relation to store and catalogue shopping. The polls also assess the online consumer's degree of concern for credit card security when making purchases. @plan's client base has shown very rapid growth. Some of the company's clients are AOL.com, Best Buy, CNN Interactive, iVillage, Mayo Clinic Health Oasis, Priceline, Hoover’s Online and Office Max. Other notable clients include eBay.com, E*TRADE, Eddie Bauer, Excite, Microsoft and Yahoo!. @plan will be merged with and into Atlas Acquisition Corp., a wholly owned subsidiary of DoubleClick. As a result of the merger, @plan will become a wholly owned subsidiary of DoubleClick.

BRANDS/DIVISIONS/AFFILIATES: Diameter DoubleClick Atlas Acquisition Corp.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Mark K. Wright, CEO Greg Ellis, Pres. Karl A. Spangenberg, COO Nancy A. Lazaros, Sr. VP/CFO Nancy A. Lazaros, Corp. Sec. Susan C. Russo, Executive VP Nancy Lazaros, Sr., Chief Acc. Officer

Phone: 203-961-0340 Fax: 203-964-0136 Toll-Free: Address: 3 Landmark Sq., Ste. 400, Stamford, CT 06901 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 9 months. 2000 Sales: $9,700 ( 9 months) 2000 Profits: $3,400 ( 9 months) Stock Ticker: Subsidiary 1999 Sales: $7,356 1999 Profits: $-2,085 1998 Sales: $3,100 1998 Profits: $-1,900 Employees: 34 1997 Sales: $ 400 1997 Profits: $-2,800 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 700

SALARIES/BENEFITS: Pension Plan: Savings Plan:

ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Focus on market intelligence.

COMPETITIVE ADVANTAGE: OTHER THOUGHTS:

Apparent Women Officers or Directors: 2 Hot Spot for Advancement for Women/Minorities: Y

Top Exec. Salary: $249,167 Second Exec. Salary: $239,375

Bonus: Bonus:

$87,500 $84,000

LOCATIONS: ("Y" = Yes) West:

Southwest:

Midwest:

Southeast:

Note: Financial information, benefits and other data can change quickly and may vary from those stated here.

Northeast: Y

International:

110


1-800-FLOWERS.COM INC

www.1800flowers.com

Industry Group Code: 453110E Ranks within this company's industry group: Sales: 1

Profits: 2

Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:





Y



TYPES OF BUSINESS: Flowers, Direct Selling Gifts Home Decor Gardening Accessories Gourmet Foods Flower Stores Online Sites

1-800-FLOWERS.COM delivers flower bouquets, gift baskets, candles, gourmet food, home decorating accents, garden tools and other accessories. The company markets and sells its products through its toll-free number and web site. 1-800-FLOWERS.COM has formed strategic online relationships with major Internet service providers such as Microsoft Network, Excite, Yahoo! and AOL. Overall, the company has approximately 30,000 online affiliate marketing and distribution partners. The company educates its customers about flowers in its online magazine called Fresh Ideas & Info, as well as through lectures and design classes at its stores. On the company’s web site, customers can personalize their shopping experience with a personal account, which offers a variety of services including the Gift Reminder Program for holidays and special occasions. Orders placed through 1-800-FLOWERS.COM are fulfilled by a group of flower shops known as BloomNet. There are approximately 1,500 partner florists, including about 120 company-owned or franchised stores, which must satisfy 1-800FLOWERS.COM’s national volume requirements. Plow & Earth, a home and garden merchandise subsidiary, also markets the company’s products in over 50 million mailorder catalogs. The company also maintains service centers across the US, which are open 24 hours a day, 7 days a week. 1-800-FLOWERS.COM was recently named the #1 online gift site by ClicksGuide.com, an online service that rates and reviews e-commerce sites in a variety of categories. The company’s latest acquisition, greatfood.com, has been named the top food site in rankings published by TIME magazine. The firm is currently expanding its service into the Spanish-speaking market with its launch of 1-800-LASFLORES.COM, the first floral and gift web site presented entirely in Spanish.

BRANDS/DIVISIONS/AFFILIATES: Fresh Ideas & Info GreatFood.com BloomNet Floraminder 800-CANDIES 800-BASKETS 800-GOODIES Flora Plenty

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. James F. McCann, CEO Christopher McCann, Pres. William E. Shea, Sr. VP-Finance/CFO Pamela Knox, Sr. VP-Mktg. Ron Castelli, VP-Human Resources Enzo Micali, Sr. VP-IT Enzo Micali, Chief Tech. Officer Vincent J. McVeigh, Sr. VP-Merch. Gerald Gallagher, Sr. VP/General Counsel John W.Smolak, VP-Admin. T. Guy Minetti, Sr. VP- Corp. Dev. Donna M. Iucolano, VP-Interactive Services Joseph D.Pititto, VP-Investor Relations William E. Shea, Treas. Peter G. Rice, Pres.-Plow & Hearth Julie McCann-Mulligan Creative Director, Creative Dir. Thomas G. Hartnett, Sr. VP-Retail Michael Kasporwicz, VP

Phone: 516-237-6000 Fax: 516-237-6060 Toll-Free: 800-FLOWERS Address: 1600 Stewart Ave., Westbury, NY 11590 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $385,300 (12 months) 2000 Profits: $-66,800 (12 months) Stock Ticker: FLWS 1999 Sales: $295,900 1999 Profits: $-6,800 1998 Sales: $220,600 1998 Profits: $5,100 Employees: 2,200 1997 Sales: $186,400 1997 Profits: $2,900 Fiscal Year Ends: 6/30 1996 Sales: $153,100 1996 Profits: $ 300


ESOP Stock Plan: Stock Purch. Plan:


Profit Sharing:

Top Exec. Salary: $1,000,000 Second Exec. Salary: $250,000 Owns excellent 800 telephone numbers/New Spanish language services.


Bonus: Bonus:

$196,000 $85,750

LOCATIONS: ("Y" = Yes) West: Y

Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:


111

24/7 MEDIA INC

www.247media.com

Industry Group Code: 541810A Ranks within this company's industry group: Sales: 4 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:




Profits: 15

Y Y Y




TYPES OF BUSINESS: Internet Advertising Technology Solutions E-mail Delivery Marketing

24/7 Media, Inc. is a leading global provider of end-to-end interactive technology and marketing solutions and services for web publishers, online advertisers, advertising agencies and e-marketers. The firm's solutions include advertising and direct marketing sales, ad serving, promotions, e-mail list management, e-mail list brokerage, e-mail delivery, data analysis, loyalty marketing and convergence solutions. It is one of the largest providers of these services in the U.S. and the United Kingdom, and also provides worldwide Internet advertising sales and representation. The company reaches over half of all online users in the United States and maintains several databases, including one with demographic information on 100 million U.S. households. The company has three main channels business: 24/7 Network, 24/7 Mail and 24/7 Technology Solutions. The 24/7 Network is a global online advertising network. It aggregates the advertising inventory of thousands of web sites globally that are attractive to advertisers generate a high number of ad impressions and contribute a variety of online content to the network. The company delivers advertising using 24/7 Connect, an Internet ad serving system. 24/7 Mail provides email direct marketing services. The permissionbased email-marketing database of more than 30 million email addresses enables direct marketers to target promotional campaigns to consumers who elect to receive commercial messages. Users can opt out of the database and stop receiving these messages at any time. Currently, 24/7 Mail has U.S. operations that serve as list manager for permission-based email lists that collectively contain more than 30 million email addresses. 24/7 Technology Solutions is comprised of comprehensive service and software solutions designed specifically for the needs of three targeted customer segments: advertisers and agencies, Web publishers and e-commerce merchants.

BRANDS/DIVISIONS/AFFILIATES: Intelligent Interacting Corp. CLIQNOW! Sales Group Sift, Inc. InterAd Holdings, Ltd. TechWave Inc. China.com The Sporting News Online Exactis.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David J. Moore, CEO David J. Moore, Pres. C. Andrew Johns, Exec. VP/CFO Jacob I. Friesel, Exec. VP-Sales and Mktg. Audrey Blauner, Dir.-Human Resources Ron Johnson, Sr. VP/CIO Megan M. Hurley, VP/General Counsel Stuart D. Shaw, Sr. VP-Admin. Mark A. Burchill, Sr.VP-Worldwide Business Dev. Garrett P. Cecchini, Sr. VP-E-Commerce Joel Herskovits, Dir.-Investor Relations

Phone: 212-231-7100 Fax: 212-760-1774 Toll-Free: Address: 1250 Broadway, New York, NY 10001-3701 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $185,200 (12 months) 2000 Profits: $-779,900 (12 months) Stock Ticker: TFSM 1999 Sales: $90,000 1999 Profits: $-39,100 1998 Sales: $19,900 1998 Profits: $-24,700 Employees: 1,027 1997 Sales: $3,100 1997 Profits: $-5,300 Fiscal Year Ends: 12/31 1996 Sales: $1,500 1996 Profits: $-6,800


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Growth into foreign markets.




Bonus: Bonus:

$375,000 $164,063


Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

112


3COM CORP

www.3com.com

Industry Group Code: 334110 Ranks within this company's industry group: Sales: 2 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y Y Y

Profits: 2





TYPES OF BUSINESS: Computer Networking Equipment-Diversified Modems Software

3Com is the leading industry provider of Ethernet, Fast Ethernet and Gigabit Ethernet connectivity. Of the top ten North American Internet service providers, nine implement 3Com's Total Control multi-service access platform, which links subscribers to the Internet. 3Com’s three primary customer markets are commercial enterprises with smallto mid-sized locations, consumers, carriers and network service providers. The commercial products include access products (Network Interface Cards (NICs)), advanced access products (e.g. Gigabit NICs, server NICs, mobile NICs and wireless NICs), Local Area Network (LAN)/Wide Area Network (WAN) infrastructure products (e.g. switches, hubs, Internet access products and network management software), LAN telephony products and services. The consumer products include broadband connections, home networking products and Internet appliances. The company’s carrier markets include enhanced data services and new technologies (e.g. IP telephony, wireless, cable access and Digital Subscriber Line access). 3Com has been acquiring companies steadily. Among its acquisitions are NBX Corporation, ICS Networking, Smartcode Technologie, Euphonics and Lanwork Technologies. The company has also spun off its subsidiary, Palm Computing, to make it an independent, publicly-traded company. It recently laid off 3,000 people. Beyond salary, 3Com offers performance-based incentives, including a special bonus program, Kadoos. After four years of continuous service, employees are offered a paid sabbatical. Employees can schedule their own hours as long as their schedule meets the needs of their position and responds to the advice of their managers. 3Com's benefits package includes 50-100% paid dental coverage, vision coverage, semi-annual bonuses, flexible maternity, 20% telecommuting, transit, on-site fitness facilities and no enforced dress code. In addition, the company provides a concierge, on-site oil change, a car wash and community services.

BRANDS/DIVISIONS/AFFILIATES: Palm Computing Call Technologies LANSource Technologies Interactive Web Concepts NBX Corporation ICS Networking Smartcode Technologie Euphonics

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Eric A. Benhamou, CEO Bruce L. Claflin, Pres. Bruce L. Claflin, COO Mike Rescoe, Sr. VP/CFO Jan Soderstrom, Sr. VP-World Mktg. Paul Sherer, Sr. VP-Tech. Steve Rowley, Sr. VP-Bus. Dev. Mark D. Michael, Corp. Sec. Mark D. Michael, Sr. VP/General Counsel Eileen Nelson, Sr. VP-Corp. Svcs. Dennis Connors, Sr. VP-E-commerce Irfan Ali, Pres.-CommWorks Corp. Julie Shimer Julie Shimer, VP/Gen. Mgr.-Res. Connectivity Group John McClelland, Sr. VP-Supply Chain Operations George Everhart, Sr. VP-Sales & Service

Phone: 408-326-5000 Fax: 408-326-5001 Toll-Free: 800-638-3266 Address: 5400 Bayfront Plaza, Santa Clara, CA 95052 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $4,333,942 (12 months) 2000 Profits: $674,303 (12 months) Stock Ticker: COMS 1999 Sales: $5,202,253 1999 Profits: $403,874 1998 Sales: $5,156,016 1998 Profits: $30,214 Employees: 10,597 1997 Sales: $5,606,077 1997 Profits: $500,533 Fiscal Year Ends: 5/31 1996 Sales: $4,284,508 1996 Profits: $347,875

SALARIES/BENEFITS: Pension Plan: Savings Plan: Y

ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $750,000 Bonus: $275,316 Stock Purch. Plan: Second Exec. Salary: $650,000 Bonus: $212,095 Maker of the first Ethernet interface/Superior quality of network adapters that are competitive on an international level.


Apparent Women Officers or Directors: 2 Hot Spot for Advancement for Women/Minorities:


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


113

A B WATLEY GROUP INC

www.abwatley.com


Y



Profits: 3





TYPES OF BUSINESS: Online Financial Services Discount Brokerage

A.B. Watley Group, Inc., formerly Internet Financial Services, Inc. is a multifaceted, technological and serviceoriented brokerage firm. A.B. Watley provides large block institutional transactions with real-time data feed and instantaneous execution. The company offers two proprietary online trading systems: Ultimate Trader and Watley Trader. Ultimate Trader enables the self-directed active user in need of real-time information and quick order execution to access NASDAQ Level II data, market maker screens with time and sales, real-time charts and the ability to place orders into various exchanges and electronic communications networks (ECNs). Watley Trader provides 24/7 trading services, pre-market open and post-market close trading, free real-time quotes, automated telephone service trading and research, easy account administration, multiple test portfolio tracking and multipurpose quote, analytics and mutual fund services. Users can trade on the Internet for $9.95 per transaction. Orders are entered, processed and confirmed electronically. A.B. Watley works in partnership with Edgar Online, Cooper Trading, Wall Street on Demand, PC Quote, Market Gems and Briefing.com in order to bring products and services to its clients. The company markets a proprietary technology, called Direct-Access Vertical Exchange (DAVE), to the brokerage and banking industries. This initiative resulted in a licensing agreement with E*TRADE Group, Inc. Historically, revenues have been generated primarily from retail customer transactional fees. In the future, the company anticipates augmenting revenues with licensing and related fees from our corporate clients. Direct-access trading technology provides customers with the opportunity to trade securities directly into various market centers, including exchanges and Electronic Communication Networks (ECNs) without the intervention of a broker.

BRANDS/DIVISIONS/AFFILIATES: A.B. Watley, Inc. Ultimate Trader Watley Trader Internet Financial Services, Inc. Direct-Access Vertical Exchange

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Steve Malin, CEO Harry Simpson, Pres. Harry Simpson, COO Michael Fielman, VP-Finance Jonathan Priddle, Sr. VP-Sales Brett Vernick, Sr.VP-MIS Eric Steinberg, Exec.VP-Admin. Anthony G. Huston, Exec.VP- Strategic Planning Leon Ferguson, Sr.VP-CIO

Phone: 212-422-1664 Fax: 212-634-9924 Toll-Free: Address: 40 Wall St., New York, NY 10005 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $42,753 (12 months) 2000 Profits: $-9,847 (12 months) Stock Ticker: ABWG 1999 Sales: $21,000 1999 Profits: $- 800 1998 Sales: $9,200 1998 Profits: $- 600 Employees: 144 1997 Sales: $4,500 1997 Profits: $-1,100 Fiscal Year Ends: 9/30 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Low Transaction Fees/Proprietary Technology


Apparent Women Officers or Directors: Hot Spot for Advancement for Women/Minorities:

Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

114


ABOUT.COM INC

http://www.about.com/



Y



Profits: 23

Y Y




TYPES OF BUSINESS: Search Portals Niche Online Communities Human-Filtered Online Directories

About.com, Inc., a wholly owned subsidiary of Primedia, is an Internet directory that operates more than 700 topic specific web guide sites. The sites, which are known as GuideSites, are grouped into one of 18 categories, including such titles as Arts and Literature, Hobbies and Sports. What makes About.com unique from other web site aggregators is that, instead of using search engines to scan sites for key words, the company employs human guides to manage its sites. These guides create original content such as high-quality original articles, moderated forums and chat rooms, newsletters, easy access to related sites, tools and extensive hand-picked links to web sites outside of About.com. The company’s senior editorial staff oversees the guides’ sites to make sure quality and up-to-date information are maintained. About.com obtains most of its revenues from advertising, including paid links in its subject-specific areas. Some of the companies that advertise through About.com include 1-800 Flowers, Astra Pharmaceuticals, BellSouth, Big Star Entertainment, BMG Music, Borders.com, Buy.com, Cars.com, Discover, e-Bay, eGreetings, First Alliance Corp., Hewlett Packard and JC Penney. According to Media Metrix, the company ranks in the first tier of the most active Internet sites.

BRANDS/DIVISIONS/AFFILIATES: GuideSites MiningCo.com Primedia Sprinks

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Scott P. Kurnit, CEO Scott P. Kurnit, Pres. William C. Day, COO Todd Sloan, CFO John R. Kaplan, VP-Mktg. Kenneth H. Appleman, VP/Chief Tech. Officer Alan Blaustein, Sr. VP/General Counsel Robert W. Harris, VP-Finance and Admin. A. Jeffrey Radov, VP-Bus. Dev. Barbara Manley, Financial Relations Board Eric W. Bingham, VP-Bus. Oper.

Phone: 212-204-4000 Fax: Toll-Free: Address: 1440 Broadway, New York, NY 10018 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $97,000 (12 months) 2000 Profits: $-66,000 (12 months) Stock Ticker: Subsidiary 1999 Sales: $26,962 1999 Profits: $-55,096 1998 Sales: $3,722 1998 Profits: $-15,578 Employees: 300 1997 Sales: $ 391 1997 Profits: $-8,640 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-2,438


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $280,050 Stock Purch. Plan: Second Exec. Salary: $225,000 Unique Search Portal Positioning/Portals Enhanced by Expert Editors



Bonus: Bonus:

$1,300,000 $435,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


115

ABOVENET COMMUNICATIONS INC

www.abovenet.com

Industry Group Code: 513390B Ranks within this company's industry group: Sales: Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Profits:




Y Y Y Y


TYPES OF BUSINESS: Internet Service Provider Server Farm Web Site Host

AboveNet Communications, a wholly owned subsidiary of Metromedia Fiber Network, is an Internet hosting and connectivity services company. The company boasts one of the largest aggregated bandwidth networks in the world. AboveNet is a leading provider of Internet connectivity and co-location for Internet Service Providers (ISPs). By hosting their servers at AboveNet's facilities, ISPs reduce their operating costs and deliver enhanced Internet performance to end-users. AboveNet offers many different types of facilities for companies desiring different levels of security, up to and including private vaults with 24-hour supervised access. The company also offers security cameras, dedicated router ports for network security and biometric hand and iris scanners for verifying identity. Stringent physical security is also available, including multiple cement walls and RF shielding; methods of protecting vital computers against electromagnetic pulses. The company has the distinction of receiving an ISO 9002 certification. AboveNet has developed a network architecture based upon strategically located facilities. These facilities, known as Internet service exchanges, allow Internet content providers direct access to Internet service providers. AboveNet's West Coast campus is comprised of two San Jose, California Internet service exchange facilities, one of which is under development. The East Coast campus is comprised of the existing Vienna, Virginia Internet service exchange facility and the planned facilities in New York, New York and the Washington D.C. area. AboveNet also operates facilities in London, Frankfurt and Vienna. The company’s network architecture and peering relationships are designed to reduce the number of network connections or hops for data traveling across the Internet.

BRANDS/DIVISIONS/AFFILIATES: Metromedia Fiber Network

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Sherman Tuan, CEO Warren J. Kaplan, Pres. Warren J. Kaplan, COO Dave Larson, Sr.VP/CFO Van Jepson, VP-Mktg. Debbie Jiang, Dir.-Human Resources David Rand, Chief Tech. Officer Kevin Hourigan, Controller Avi Freedman, VP-Engineering Wayne Sanders, VP-Corp.Dev. Rusty Walther, VP-Client Services

Phone: 408-367-6666 Fax: 408-367-6688 Toll-Free: Address: 50 W. Fernando St., Ste. 1010, San Jose, CA 95113 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Subsidiary 1999 Sales: $14,000 1999 Profits: $-26,600 1998 Sales: $3,400 1998 Profits: $-5,400 Employees: 1997 Sales: $ 600 1997 Profits: $-1,800 Fiscal Year Ends: 6/30 1996 Sales: $ 100 1996 Profits: $ 100


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Rapidly became one of the leading server farms.



Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

116


ACCRUE SOFTWARE INC

www.accrue.com




Y


Profits: 55

Y




TYPES OF BUSINESS: Software-Web Site Usage Consulting Marketing Analysis and Data

Accrue Software provides services for determining the effectiveness of business web sites. Accrue monitors visits to particular web sites and pages, determines who is visiting the sites, their visit frequency and duration and how much business a particular page generates. Accrue also offers on-site training and consulting. The company provides its services to many large firms, including Apple Computer, Eastman Kodak, Motorola, Bank of America, Compaq, IBM, Los Angeles Times, Viacom/MTV and Ford. Accrue offers many different products, including Accrue Insight, Hit List and Decision Series. Accrue Insight assesses web site effectiveness by analyzing and reporting web site traffic information. Web managers and marketers can utilize this information to attract new customers and increase revenue. The flagship product, Accrue Insight, provides customers with detailed information about visitors to their web sites including the frequency of visits by each visitor, content effectiveness, the external site from which a visitor reached the web site, the path taken by visitors within the web site, time spent by visitors and specific page resets. Accrue Insight monitors traffic served from any Web server on all hardware platforms. Accrue Hit List provides customers with similar functionality to Accrue Insight for sites with smaller deployments and basic merchandising questions. Accrue Decision Series offers the customers with additional data mining and personalization capabilities to identify profitable customers and to recommend products and content that are useful to their web site visitors. Accrue products are highly scalable, meaning they are detailed and robust enough to meet the needs of successful and rapidly expanding Web sites as their user volumes greatly expand.

BRANDS/DIVISIONS/AFFILIATES: DoubleClick Accrue Insight Accrue Vista Accrue Hit List Quickbridges InfoCharger Decision Series

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jeffrey Walker, CEO Jeffrey Walker, Pres. Gregory C. Walker, VP/CFO Vito Salvaggio, VP-Mktg. Bob Page, VP-Chief Tech. Officer Giao Vu, Dir.-Server Engineering Keith Thesing, Dir.-Int'l Sales/Business Dev. Brett Filpatrick, VP-Sales Robert Wyman, VP-Product Dev. Jonathan D. Becher, VP-Product Strategies

Phone: 510-580-4500 Fax: 510-580-4501 Toll-Free: 888-422-2783 Address: 48634 Milmont Dr., Fremont, CA 94538-7353 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $18,900 (12 months) 2000 Profits: $-21,100 (12 months) Stock Ticker: ACRU 1999 Sales: $3,000 1999 Profits: $-6,600 1998 Sales: $1,100 1998 Profits: $-3,900 Employees: 133 1997 Sales: $ 200 1997 Profits: $-1,900 Fiscal Year Ends: 3/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $200,000 Stock Purch. Plan: Second Exec. Salary: $175,000 Rapid expansion overseas/Relationship with DoubleClick.


Apparent Women Officers or Directors: Hot Spot for Advancement for Women/Minorities: Y

Bonus: Bonus:

$150,000 $


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


117

ADFORCE INC

www.adforce.com





Profits:

Y




TYPES OF BUSINESS: Advertising Online Network

AdForce provides centralized ad servicing that allows web publishers and advertisers to run ad campaigns across several web sites. The company makes it possible for clients to plan and manage Internet advertising for maximum effectiveness. Agencies can schedule their campaigns using AdForce's software and, as the campaign is running, clients can analyze reports on targeted customers and ad rotation. AdForce's customers include 24/7 Media, Geocities, Arthur Frommer's, Netscape, PointCast, adsm@rt, adauction.com and Virtual Vegas. The company's strategic partners include AOL and Euroserve. The firm continues to grow aggressively and has expanded its presence. In recent news, AdForce announced it will provide and manage electronic advertising for DigitalSquare, a company engaged in developing a worldwide network of retail software distribution outlets that will be placed on the hard drives of millions of new PCs. AdForce is a property of CMGI, though the parent company has been considering divesting itself of the company through a sale or possibly other means.

BRANDS/DIVISIONS/AFFILIATES: CMGion CMGI

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Charles W. Berger, CEO Charles W. Berger, Pres. John A. Tanner, Exec. VP/CFO A. Dee Cravens, VP-Worldwide Mktg. Dawn Thompson, VP-Human Resources Richard E. Theige, VP-Engineering Services Rex S. Jackson, Sec. Rex S. Jackson, General Counsel Harish S. Rao, Exec. VP-Oper. Anthony P. Glaves, VP-Worldwide Sales and Business Dev. Stephanie Santa, Investor Relations Admin.

Phone: 408-873-3680 Fax: 408-873-3693 Toll-Free: Address: 10590 N. Tantau Ave., Cupertino, CA 95014 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Subsidiary 1999 Sales: $12,487 1999 Profits: $-16,691 1998 Sales: $4,300 1998 Profits: $-15,620 Employees: 1997 Sales: $ 300 1997 Profits: $-5,700 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-3,500


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Strong alliances.



Top Exec. Salary: $ Second Exec. Salary: $

Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International:

118


ADSTAR.COM INC

www.adstar.com





Profits: 4

Y




TYPES OF BUSINESS: Online Classifieds Advertising Software and Services

AdStar.com, formerly Ad-Star Services, Inc., is a provider of remote ad entry software for newspapers and advertisers. AdStar's software allows 24-hour access for customers to place classified ads, which promotes the profitability of the advertisements. The company currently provides services for over 43 major metropolitan newspapers and over 1,400 professional journals. Its newspaper clients include the Chicago Tribune, Washington Post, Los Angeles Times, Miami Herald, New York Daily News and the Atlanta Journal & Constitution. AdStar's software saves newspapers time and money by reducing costs associated with errors from re-entering ads onto their computer systems. The company is also partnered with CareerPath.com to operate an online job posting service. The new service allows employers to create, schedule and pay for their recruitment ads on the CareerPath.com web site and is implemented through AdStar's new remote ad entry network, Advertise123. The company has partnerships with AdOne, L.L.C. and PowerAdz.com, where it acts as a technology and production partner. AdOne media partners include the New York Daily News, Star-Ledger, San Francisco Examiner, Los Angeles Daily News, Houston Chronicle, Denver Post, Memphis Commercial Appeal, Las Vegas Review-Journal, Community Newspaper Company, Plain Dealer, Seattle Post-Intelligencer, Lycos, theglobe.com, Autoweb.com, CarCast, Dealer Specialties, Rent.net, SelectJobs, Recruiters Online and Net-Temps.

BRANDS/DIVISIONS/AFFILIATES: Advertise123 Ad-Star Services, Inc. CareerPath.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Leslie Bernhard, CEO Leslie Bernhard, Pres. Richard Bassler, Human Resources Eli Rousso, Exec. VP-Chief Tech. Officer Richard Bassler, VP-Oper. Michael Kline, Sr.VP-Strategy Adam Leff, Sr.VP-Business Dev. and Corp. Comm.

Phone: 310-577-8255 Fax: 310-577-8266 Toll-Free: Address: 4553 Glencoe Ave., Ste. 300, Marina Del Rey, CA 90292 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,400 (12 months) 2000 Profits: $-4,600 (12 months) Stock Ticker: ASCU 1999 Sales: $1,500 1999 Profits: $-2,900 1998 Sales: $1,600 1998 Profits: $ 100 Employees: 23 1997 Sales: $1,100 1997 Profits: $ 100 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $231,912 Bonus: Stock Purch. Plan: Second Exec. Salary: $230,301 Bonus: Unique technology provides vital services to both advertisers and publications.



$ $


Southwest:

Midwest:

Southeast:


Northeast:

International:


119

AGENCY.COM LTD

www.agency.com





Profits: 6

Y Y




TYPES OF BUSINESS: Internet-Focused Marketing Services Branding Consultancy Interactive Relationship Management Multiple Digital Channel Solutions

Agency.com is an international Internet professional services firm. The company takes its clients from concept to launch to operation of their Internet businesses. The recent acquisition of i-traffic has allowed Agency.com to offer a range of interactive direct marketing services, including media planning and tracking, online advertising, online affiliate programs and online marketing alliance management. i-traffic has grown to include over 200 interactive marketing professionals, with headquarters New York and offices in Chicago, London and San Francisco. Its London portfolio of clients includes: British Airways, Interbrew UK (brewers of Heineken) and Reuters. Agency.com has announced that as its new interactive marketing division, i-traffic has recently expanded operations to Europe with an office in London to serve European clients. The i-traffic launch in London is a re-branding of existing Digital Marketing Group. Interactive Relationship Management (IRM) is a discipline designed by Agency.com to deepen customer relationships online in four areas: branding (making a product come alive), content (providing a client with the ability to update its site regularly), transactions (ease of access for customers) and customer service (an e-business must keep its customers happy or they will move on to another site). Agency.com has offices across the U.S. and in Europe. Clients include Bank of America, Compaq Computer, Gucci, Motorola and Texaco. Agency.com has announced that its founders have reached an agreement with Seneca Investments, LLC, an e-services holding company formed by Omnicom Group Inc. and Pegasus Partners II, L.P., to sell their shares for cash to Seneca after government approval. The company formed a joint venture with Clemenger Communications, Australia’s largest communications group, to form AGENCY Interactive, targeting the emerging e-business market in Australia. The company recently laid off approximately 25% of its workforce.

BRANDS/DIVISIONS/AFFILIATES: i-traffic Spiral Media Digital Marking Group Ketchum Interactive Interactive Solutions Quadris EDGE Consultants Seneca Investments LLC

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Chan Suh, CEO Chan Suh, Pres. Charles Dickson, CFO Kyle Shannon, Chief People Officer Larry Krakauer, Chief Tech. Officer Michael J. Jackson, Controller James Imbriaco, Corp. Sec. James Imbriaco, General Counsel Peter Lichtgarn, VP-Corp. Comm. Brian Stanton, Dir.-Investor Rel. Ken Trush, Exec. VP-Treas. Eamonn Wilmott, Chairman, Agency.Com Europe Kevin Rowe, Pres.-North America Michael Mathews, Pres.-Europe Mary Claire Ryan, Exec. VP-Global Recruiting

Phone: 212-358-2600 Fax: 212-358-2604 Toll-Free: Address: 20 Exchange Place, New York, NY 10005 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $202,100 (12 months) 2000 Profits: $-14,700 (12 months) Stock Ticker: ACOM 1999 Sales: $87,800 1999 Profits: $-12,900 1998 Sales: $26,500 1998 Profits: $-2,500 Employees: 1,500 1997 Sales: $13,000 1997 Profits: $1,200 Fiscal Year Ends: 12/31 1996 Sales: $6,100 1996 Profits: $1,500


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,000 Stock Purch. Plan: Second Exec. Salary: $212,819 Growth and extension of services through acquisitions.



Bonus: Bonus:

$340,738 $246,667


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

120


AGILE SOFTWARE CORP

www.agilesoft.com




Y

Profits: 71





TYPES OF BUSINESS: Software-Corporate Collaborative Manufacturing Commerce Solutions Content Management Software

Agile Software develops and markets Internet-based product content management software for businesses in a manufacturing electronic supply chain. Its Agile Anywhere products improve communications between members of a supply chain. It allows customers to manage product content information, publish that information to other companies in their supply chain and communicate with those companies on the Internet in real-time. The company also has software called Agile eXpress Viewer in the Agile Anywhere suite that allows companies that do not have Agile software to view information in the chain. Agile Anywhere is offered through Oracle Business Online, a leading Internet application hosting service. Agile Software was recognized by Start magazine, a leading publication for readers in the engineering and manufacturing industries, as one of the Hottest Companies two years in a row. Of late, the firm has continued to increase revenues for its strategic sourcing product Agile Buyer, highlighted by a recent seven-figure license agreement with SCI Systems. The firm has also continued its expansion into the mechanical manufacturing services market with a seven-figure deal at APW, one of the largest electronics enclosure manufacturers in the world. Additionally, Agile has announced a strategic partnership with Manugistics, whereby Agile’s collaborative manufacturing commerce solutions will be integrated with Manugistics’ NetWORKS supply chain and eBusiness product suite, to provide a more comprehensive solution. Initial targets for the joint solution include the electronics/high technology and apparel markets, with others expected to follow. In another recent development, Ariba and Agile Software Corporation have announced that, due to the challenging prevailing economic and market conditions, they have mutually agreed to terminate their proposed merger agreement without payment of any termination fees. The company pays a bonus for referring new employees. Educational assistance through a tuition reimbursement is also offered.

BRANDS/DIVISIONS/AFFILIATES: Agile Anywhere Agile eXpress Viewer Agile Internet Content Manager Agile Export Agile Buyer

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Bryan D. Stolle, CEO Bryan D. Stolle, Pres. Thomas P. Shanahan, Exec.VP/CFO Carol B. Schrader, VP-Mktg. David J. Hartzband, Chief Tech. Officer Thomas P. Shanahan, Sec. Mark C. Irvine, VP-North America Field Oper. Gregory G. Schott, VP-Bus. Dev. D. Kenneth Coulter, Sr. VP-Worldwide Field Operations William R. Jamaca, VP-Customer Services Rakesh Sharma, VP-Product Mktg.

Phone: 408-975-3900 Fax: 408-271-4862 Toll-Free: Address: One Almaden Blvd., San Jose, CA 95113-2211 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $32,200 (12 months) 2000 Profits: $-35,200 (12 months) Stock Ticker: AGIL 1999 Sales: $16,800 1999 Profits: $-11,400 1998 Sales: $8,000 1998 Profits: $-8,900 Employees: 289 1997 Sales: $1,400 1997 Profits: $-4,800 Fiscal Year Ends: 4/30 1996 Sales: $ 1996 Profits: $-1,300


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $185,219 Stock Purch. Plan: Second Exec. Salary: $161,664 Focus on supply chain management/Relationship with Oracle.



Bonus: Bonus:

$136,711 $62,500


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


121

AKAMAI TECHNOLOGIES INC

www.akamai.com



Y Y


Profits: 4





TYPES OF BUSINESS: Online Information Service-Streaming Content Internet Content Delivery Streaming and Routing Technologies Web Traffic Reporting Data Storage Interactive Webcasting Digital Rights Management

Akamai Technologies provides Internet solutions that optimize web site performance, deliver broadcast-caliber streaming media and provide interactive application services. With more than 8,000 servers in 55 countries, Akamai is the leading content delivery service provider in the world. In 1999, Akamai began commercial operations by introducing two products. The first, FreeFlow, is the company's flagship service that delivers web content and applications faster and more efficiently than using other means. The second, FreeFlow Streaming, optimizes the delivery of video and audio on the Internet. A more recent product, EdgeAdvantage, is an integrated platform of Akamai's core technologies and network infrastructure service used to offer Akamai's FreeFlow and FreeFlow Streaming services, sometimes combined with third party tools and applications. In 2000, Akamai significantly expanded its service offerings into complementary areas that included web traffic reporting and load balancing, data storage, interactive webcasting, and digital rights management. The company completed three acquisitions during 2000. In February, Akamai acquired Network24 Communications, Inc., a privately held provider of Internet broadcasting software and services. In April, Akamai completed the acquisition of INTERVU, Inc., a public company that provides web site owners and content publishers with automated streaming media services for live and on-demand video and audio content over the Internet. INTERVU's customer base spans many industry sectors and includes marquee clients such as CNET, House of Blues, Microsoft, MSNBC, NBC, Quokka Sports, Saatchi & Saatchi and Turner Broadcasting. In July, Akamai completed the acquisition of CallTheShots, Inc., a privately held company that developed technology for web site personalization and content aggregation. Akamai offers its employees full insurance benefits, including a vision plan and dental insurance, as well as an educational assistance program.

BRANDS/DIVISIONS/AFFILIATES: FreeFlow Internet InterVU, Inc. FreeFlow Streaming EdgeAdvantage Network24 Communications, Inc. INTERVU, Inc. CallTheShots, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. George Conrades, CEO Paul Sagan, Pres. Paul Sagan, COO Timothy Weller, CFO Earl Galleher, VP-Worldwide Sales & Support Daniel Lewin, Chief Tech. Officer Ross Seider, VP-Eng. Robert O. Ball III, Corp. Sec. Robert O. Ball III, General Counsel Jonathan Seelig, VP-Strategy and Corp. Dev. Tom Leighton, Chief Scientist Avi Freedman, VP/Chief Network Architect Earl Galleher, Exec. VP Chuck Neerdaels, VP-Prod. Strategy

Phone: 617-250-3000 Fax: 617-250-3001 Toll-Free: 877-425-2624 Address: 500 Technology Square, Cambridge, MA 02139 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $89,766 (12 months) 2000 Profits: $-885,785 (12 months) Stock Ticker: AKAM 1999 Sales: $3,986 1999 Profits: $-57,559 1998 Sales: $ 1998 Profits: $- 900 Employees: 1,300 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $260,077 Stock Purch. Plan: Y Second Exec. Salary: $205,417 Leading content delivery service provider in the world/Spectacular growth.



Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y

122


ALIBRIS INC

www.alibris.com

Industry Group Code: 451211E Ranks within this company's industry group: Sales: Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:




Profits:

Y


Y



TYPES OF BUSINESS: Online Bookseller Hard-to-Find Books, Maps, Manuscripts, Photos and Autographs Business-to-Business Services

Alibris is the leading global supplier of hard-to-find books and provides bookstores, online booksellers, distributors, libraries and consumers with out-of-print, used, foreignlanguage and collectible materials. Visitors to Alibris’s web site gain access to a database of millions of books, manuscripts, maps, photos, prints and autographs. With sophisticated, unique search capabilities, the Alibris web store helps people find the books they want. The company is headquartered in the San Francisco Bay Area and operates four additional facilities across the United States for bookseller relations, technology development and distribution. Alibris also offers services to libraries, wholesalers and booksellers. These services allow sellers and wholesalers to use the company’s large database to locate and order hard-to-find titles for their own customers. This business-to-business focus has prevented the company from suffering the same fate as many consumerfocused e-tailers. However, the downshift in the industry did force the company to lay off about 20% of its workforce. Recently Alibris and Gardners Books, the U.K.'s largest book wholesaler, announced that they have partnered to make locating hard-to-find or out-of-print materials, easier and more efficient throughout the U.K. Additionally, Alibris has announced that it has acquired the assets of Classicforum.com. With offices in the U.K., Germany and France, this is a European online seller of rare, antiquarian and second-hand books. The merger will help Alibris to increase its presence in Europe, while offering a dramatically expanded selection of hard-to-find books to customers. By combining resources with Classicforum.com, Alibris will significantly expand its supply of out-of-print, rare and foreign language books from European book dealers. Alibris customers will be able to access books from Classicforum.com's supply network of book dealers in the U.K., Germany and France. In addition, European book dealers will be able to expand their sales by reaching Alibris’ customers worldwide.

BRANDS/DIVISIONS/AFFILIATES: @Ventures Aberdare Ventures Bedrock Capital CMGI, Inc. Classicforum.com Ingram Book Group

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Martin Manley, CEO Martin Manley, Pres. Lawrence Louie, COO Steve Gillan, VP-Finance Brain Elliott, VP-Mktg. & Sales Peggy DeLeon, VP-Human Resources Steve Gillan, Controller Mark Nason, VP-Oper. Skip Rudolf, VP-Mktg./Web Sales Karl Wiley, VP-Int'l. Oper.

Phone: 510-594-4500 Fax: 510-652-2403 Toll-Free: Address: 1250 45th Street, Ste. 100, Emeryville, CA 94608 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Private 1999 Sales: $ 1999 Profits: $ 1998 Sales: $ 1998 Profits: $ Employees: 100 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Y Second Exec. Salary: $ Focus on Rare Publications/Expansion in Europe



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


123

ALLOY ONLINE INC

www.alloyonline.com

Industry Group Code: 451220E Ranks within this company's industry group: Sales: 2 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Profits: 1



Y



TYPES OF BUSINESS: Assorted Merchandise-Teen's, Online Retail Online Retail-Books Mail Order Catalog, Retail

Alloy Online operates a multifunctional media offering, primarily through its web site (www.alloy.com), providing community, content and commerce to Generation Y. This generation is classified as the 56 million Americans between the ages of 10 to 24 years old. Alloy mainly markets through its web site, catalog and online magazine or e-zine. With these three media outlets combined, the company has a total reach of over 10 million individuals per month. The firm’s catalog has over 35 million copies in circulation. Alloy's web site contains over 1.7 million registered users along with databases containing information of over 5.5 million Generation Y boys and girls. Over 1.1 million unique visitors access the site every month, which offers free e-mail, chat rooms, home pages and information on relationships, fashion trends and music. Alloy Online also retails youth apparel and accessories such as compact discs and cosmetics. Alloy is currently attempting to diversify its revenue sources through advertising and sponsorship agreements. The firm has reached partnership agreements with several major Internet and entertainment companies such as SonicNet, Yahoo! and Sam Goody. The company has a new agreement with Microsoft Hotmail, in which Hotmail distributes an Alloy e-zine for teenagers. Alloy also partnered with AT&T to be a premier content provider for the AT&T Surf Lounge homepage on the Digital PocketNet service. The company plans on extending its product offering through an agreement with Penguin Putnam to form AlloyBooks, which will publish teen books focusing on the relevant issues of today’s youth. To attract more Generation Y boys and girls, Alloy obtains big name celebrities to conduct an open exchange format with the audience. Recently, Alloy hired Madonna and Macy Gray to judge poetry contests over the web site.

BRANDS/DIVISIONS/AFFILIATES: Alloy Entertainment Alloy Catalog AlloyBooks Alloy E-Zine

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Matthew C. Diamond, CEO James K. Johnson Jr., COO Samuel A. Gradess, CFO Joan D. Rosenstock, Dir.-Mktg. Samuel A. Gradess, Corp. Sec. J. Scott Caldwell, Dir.-Catalog Oper. Andrew A Roberts, VP-Bus. Dev. Susan K. Kaplow, Dir.-Internet Dev. Neil I. Vogel, Chief Corp. Dev. Officer

Phone: 212-244-4297 Fax: 212-244-4311 Toll-Free: Address: 151 W. 26th St., 11th Floor, New York, NY 10001 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $76,736 (12 months) 2000 Profits: $-29,689 (12 months) Stock Ticker: ALOY 1999 Sales: $30,952 1999 Profits: $-14,869 1998 Sales: $11,243 1998 Profits: $-6,364 Employees: 585 1997 Sales: $1,800 1997 Profits: $-1,865 Fiscal Year Ends: 1/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $125,385 Stock Purch. Plan: Second Exec. Salary: $125,385 Focus on attracting 10-to 24-year-old users.



Bonus: Bonus:

$37,500 $37,500


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

124


ALLSCRIPTS HEALTHCARE SOLUTIONS www.allscripts.com Industry Group Code: 511200 Ranks within this company's industry group: Sales: 59 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y

Profits: 82





TYPES OF BUSINESS: Prescription Management Software Patient's Health Information Patient Education

Allscripts Healthcare Solutions is a leading provider of point-of-care decision support solutions for physicians. Through its products the company is focused on providing information that enables physicians to make better decisions during every step of the care process. TouchWorks Professional is a point-of-care clinical productivity solution for small to mid-size physician practices. It provides easy-to-use electronic prescribing that reduces medication errors and routes prescriptions to local retail and mail order pharmacies. The TouchWorks Professional solution is delivered on a wireless, handheld PDA that helps physicians save time and improve the clinical and financial performance of their practice, by automating the most labor intensive, time-consuming aspects of care delivery. TouchWorks Enterprise is a point-of-care clinical productivity solution for large physician groups, academic medical centers and integrated delivery networks. Allscripts has completed three significant acquisitions to extend its product offerings beyond electronic prescribing: MasterChart is the leading provider of hand-held digital dictation and voice capture solutions, which are now integrated into the TouchWorks point-of-care solutions, enabling physicians to use the same wireless device to complete a number of their most common tasks. Medifor is one of the leading providers of customized patient education and care plans, which enables physicians to provide their patients with a customized care plan that includes medication information, precautions, home care treatments, referrals and illustrations. ChannelHealth is Allscripts' largest acquisition and provides clinical and productivity solutions to ambulatory physicians. Most recently Allscripts and Cybear Inc., a member the Cybear Group, the parent company of Physicians' Online or POL (a leading medical information and communications online network for physicians) announced a multi-year agreement that will enable Allscripts to gain access to the 200,000 plus physicians in the POL community. The firm offers employees an on-site fitness facility and a casual work environment.

BRANDS/DIVISIONS/AFFILIATES: WorkFlow Physician Homebase Prescribe Medifor TouchWorks Professional TouchWorks Enterprise MasterChart ChannelHealth

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Glen E. Tullman, CEO David B. Mullen, Pres. Joseph Carey, COO David B. Mullen, CFO T. Scott Leisher, Exec. VP-Sales and Mktg. J. Peter Geerlofs, MD, Chief Medical Officer Lee Shapiro, Exec. VP-Strategic Bus. Dev. Carol McCall, Exec. VP-Managed Care

Phone: 847-680-3515 Fax: 847-680-3515 Toll-Free: 800-654-0889 Address: 2401 Commerce Avenue, Libertyville, IL 60048 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $55,000 (12 months) 2000 Profits: $-57,400 (12 months) Stock Ticker: MDRX 1999 Sales: $27,600 1999 Profits: $-11,200 1998 Sales: $23,700 1998 Profits: $-7,500 Employees: 491 1997 Sales: $30,600 1997 Profits: $-10,800 Fiscal Year Ends: 12/31 1996 Sales: $33,500 1996 Profits: $-2,900




Top Exec. Salary: $225,000 Bonus: $37,500 Second Exec. Salary: $225,000 Bonus: $35,000 Growth Through Acquisitions/Addition of New Features to Physicians' PDA Platform


Profit Sharing:


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International:


125

AMAZON.COM INC

www.amazon.com




Profits: 3



Y Y



TYPES OF BUSINESS: Online Retail-Books Online Retail-Music Online Retail-Videos/DVDs Online Retail-Electronics Online Auctions

Amazon.com, Inc. is a leading Internet retailer, listing more than 20 million items in categories such as electronics, kitchen products, books, music, DVDs, videos, camera and photo items, toys, software, computer and video games, tools, patio furniture and wireless products. The company’s Amazon Anywhere is a mobile ecommerce platform providing access to Amazon web sites on personal digital assistants and other wireless Internet devices. Recently, the firm partnered with AT&T Wireless, Sprint PCS and VoiceStream Wireless to simplify the way people shop for wireless phones. The company’s new Wireless Phones store provides detailed product information and side-by-side comparisons of phones and services plans. Amazon.com recently landed a partnership with Borders to use Amazon's expertise to operate Border’s web site. The company has launched an electronic bookstore featuring exclusive electronic book titles in Microsoft Reader format and downloadable digital audio titles from Audible, Inc. Audible provides Amazon.com’s customers with more than 15,000 digital audio titles ready for download or streaming, ranging from best-selling e-audiobooks to a vast array of comedy, daily audio newspapers and magazines, business information and public radio programs. In the fall of 2000, the firm and Sotheby’s Holdings, Inc. created an auction web site, SOTHEBYS.COM, for the sale of authenticated and guaranteed arts and antiques. Amazon said it will report its first pro-forma operating profit by year end, aided in part by a planned 15% cut in its work force and the closure of two facilities. The company also reported a drastic slowdown in the growth of its core retailing businesses. Amazon also warned that sales for all of 2001 will likely be between 10% and 17% lower than its earlier forecasts. Amazon.com, Inc. offers its employees medical and dental insurance, flexible spending accounts, relocation assistance and several employee discount programs.

BRANDS/DIVISIONS/AFFILIATES: Amazon Anywhere AT&T Wireless Sprint PCS VoiceStream Wireless Audible, Inc. Sotheby's Holdings, Inc. SOTHEBYS.COM America Online, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jeffrey P. Bezos, CEO Jeffrey P. Bezos, Pres. Warren Jenson, Sr. VP/CFO Mark J. Britto, Sr. VP-Cross-Site Merchandising. Rick Dalzell, Sr. VP/CIO Mark J. Britto, Sr. VP-Cross-Site Merch. Michelle Wilson, Sr. VP/Corp. Sec. Michelle Wilson, General Counsel Jeff Wilke, Sr. VP-Oper. Russ Grandinetti, Treas. Diego Piacentini, Sr. VP/General Mgr.-Int'l. David Risher, Gen. Mgr.-US Stores Mark Peek, VP-Finance/Chief Acc. Officer Brian Birtwistle, General Mgr.-Amazon Software Store

Phone: 206-266-1000 Fax: 206-266-4206 Toll-Free: Address: 1200 12th Ave. S., Ste. 1200, Seattle, WA 98144-734 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $2,762,000 (12 months) 2000 Profits: $-1,411,300 (12 months) Stock Ticker: AMZN 1999 Sales: $1,639,800 1999 Profits: $-719,000 1998 Sales: $610,000 1998 Profits: $-124,500 Employees: 9,000 1997 Sales: $147,800 1997 Profits: $-27,600 Fiscal Year Ends: 12/31 1996 Sales: $15,700 1996 Profits: $-5,800


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $206,212 Bonus: $ Stock Purch. Plan: Second Exec. Salary: $102,266 Bonus: $2,900,000 Got an early lead in online retailling/Highly interactive site/Expansion into additional lines of retailing.




Southwest:

Midwest:

Southeast: Y


Northeast: Y

International: Y

126


AMERICANGREETINGS.COM

www.americangreetings.com



Y Y


Profits:





TYPES OF BUSINESS: Online Greeting Cards Online Games Online Invitations E-Newspaper

Americangreetings.com, a subsidiary of American Greetings Corp., is ranked as one of the top 20 web sites in the world. The site offers online greeting messages and personalized content delivery to 12.8 million unique monthly visitors according to Nielsen/Netratings. The firm offers more than 15,000 free e-cards, online invitations and games, many of which feature licensed characters and Americangreetings.com's Hi-Brow Comix. In addition to typical online messages, site members can also choose to create personalized cards which are designed to be printed on standard laser or inkjet printers. This service, like the online messages and invitations, is free of charge since the site generates revenue through advertising and cooperative agreements. The company has strategic partnerships with the likes of AOL, ICQ, Yahoo and Netscape, which enable it to reach 80% of all web users. In late 2000, Americangreetings.com acquired eAgents, a producer of free personalized news and entertainment services delivered daily in an electronic newspaper format via email. In more recent news, the company acquired Egreetings Network, Inc., a rival provider of customizable online greetings. As a result, the Americangreetings.com site offers online musical greetings via Egreetings' Beatgreets.com. Users select music from favorite artists and send greetings that play selected songs. Recipients can click a link on any Beatgreets.com greeting to buy the CD containing a featured song. The acquisition is expected to increase traffic to the Americangreetings.com site to 20 million unique monthly visitors. The company offers excellent benefits including vision and dental coverage, an educational assistance program, free parking, free coffee and a game lounge with ping-pong, foosball, basketball and pool.

BRANDS/DIVISIONS/AFFILIATES: Hi-Brow Comix eAgents Egreetings Network, Inc. Beatgreets.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Josef A. Mandelbaum, CEO Charles Fink, Pres. John Dearborn, COO Maureen Spooner, CFO Michael Dichon, Dir.-Human Resources Nancy Davis, Dir.-Comm. Masa Homma, Dir.-Multimedia Prod.

Phone: 216-252-7300 Fax: 216-252-6726 Toll-Free: 800-711-4471 Address: One American Rd., Cleveland, OH 44144-2398 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Subsidiary 1999 Sales: $12,300 1999 Profits: $1,700 1998 Sales: $3,900 1998 Profits: $-1,200 Employees: 180 1997 Sales: $1,000 1997 Profits: $-2,400 Fiscal Year Ends: 2/28 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $608,892 Bonus: $494,107 Stock Purch. Plan: Second Exec. Salary: $306,119 Bonus: $92,949 Must compete effectively against giant .com Blue Mountain Arts. However, American Greetings has tremendous resources to draw from.




Southwest:

Midwest: Y

Southeast:


Northeast:

International:


AMERITRADE HOLDING CORP

127

www.ameritradeholding.com


Y



Profits: 5





TYPES OF BUSINESS: Online Stock Brokerage/Investment Banking Clearing Services Investment Advice Financial Planning

Ameritrade Holding Corporation and its subsidiaries provide discount securities brokerage and clearing execution services to a wide variety of customers. The company’s primary focus is in providing products and services at prices that are significantly less than traditional full-commission securities brokers. Ameritrade Holding offers its brokerage customers a variety of means to trade securities, including buying and selling by phone, fax, personal digital assistant (PDA) and the Internet. The company also has options for customers who prefer to purchase securities through a live broker. The company has five subsidiaries: Ameritrade, Inc., a popular Internet brokerage firm; Advanced Clearing, Inc., which provides clearing services for the investment advisory and banking industries as well as investment professionals; AmeriVest, Inc., which provides brokerage services for banks, savings and loans and credit unions; Accutrade, Inc., a valueadded provider of Internet brokerage; and OnMoney, which offers comprehensive access to consumers’ personal finance needs through an Internet-based financial management system. In recent news, the company established a trading link with Australia's Macquarie Bank Group, which will trade U.S. securities through AmeriVest. More recently, Ameritrade Holding completed the acquisition of Houston-based TradeCast, a pioneer in online trading technology for brokerage professionals. Due to a general decrease in market activity, the company is cutting staff and advertising budgets while maintaining its focus on acquiring new accounts.

BRANDS/DIVISIONS/AFFILIATES: Accutrade, Inc. OnMoney Advanced Clearing, Inc. Amerivest, Inc. TradeCast, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Joe Moglia, CEO J. Randy MacDonald, CFO Peter D. Horst, VP-Mktg. Diane Speat, VP-Human Resources James Ditmore, CIO Robert Fowler, Controller J. Peter Ricketts, Senior VP-Strategy and Bus. Dev. Curt A. Conklin, Dir.-Internet Services Brenda J. Pool, Investor Relations Mgr. Robert T. Slezak, Treas. Kurt D. Halvorson, Pres.-Advanced Clearing, Inc. Mary R. Nocita, Pres.-AmeriVest, Inc. Vincent Passione, Pres./CEO-OnMoney

Phone: 402-331-7856 Fax: 402-597-7789 Toll-Free: 800-237-8692 Address: 4211 South 102nd Street, Omaha, NE 68127 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $654,500 (12 months) 2000 Profits: $-13,600 (12 months) Stock Ticker: AMTD 1999 Sales: $315,300 1999 Profits: $11,500 1998 Sales: $164,100 1998 Profits: $ 210 Employees: 2,573 1997 Sales: $95,600 1997 Profits: $13,822 Fiscal Year Ends: 9/30 1996 Sales: $65,400 1996 Profits: $11,158


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $540,003 Stock Purch. Plan: Y Second Exec. Salary: $367,933 Aggressive growth/Complete services.



Bonus: Bonus:

$606,801 $64,969


Southwest:

Midwest: Y

Southeast:


Northeast:

International:

128


ANSWERTHINK INC

www.thinkinc.com





Profits: 3

Y




TYPES OF BUSINESS: Consulting Strategic Planning Marketing Communications Implementation Analysis Custom Applications

AnswerThink, Inc., which is the result of a 1999 merger of THINK New Ides and AnswerThink Consulting Group, Inc., is one of the largest end-to-end e-business solutions providers with 20 offices in the U.S. and Europe. The company provides marketing, communications and technology solutions to Fortune 1000 e-business and .com companies. Utilizing the THINK Vision Process, the company researches a client’s entire operation to determine the effectiveness of existing communications programs and how such programs may be improved. The process is composed of six phases: assessment, strategy development/specification, concept development, implementation, review/adjustment and maintenance/longterm planning. AnswerThink incorporates various technologies, including customized interactive applications, e-commerce and e-catalog technology, consumer modeling, response technology and database development. The company begins with strategic planning and consulting and continues through implementation review and maintenance. In recent news, Hatchet Benchmarking and Research, a subsidiary of AnswerThink, announced a partnership with Stern Stewart and Company in order to begin the first major study of proven and emergent best practices in the alignment of management behavior with shareholder information. Also, Epicentric, Inc., which is the leading provider of next generation portals (e-business network solutions), formed a strategic alliance with AnswerThink to provide Global 2000 companies with portal platform solutions that connect customers, partners and employees on an enterprise level. AnswerThink offers benefits such as medical coverage, dental coverage, vision coverage, life insurance, a personal assistance program, flexible spending accounts and much more.

BRANDS/DIVISIONS/AFFILIATES: Answer Think Consulting Group THINK New Ideas THINK Vision Process Hatchet Benchmarking and Research

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ted Fernandez, CEO Allan R. Frank, Pres. David Dungan, COO John F. Brennan, CFO Ulysses S. Knotts III, Chief Sales & Mktg. Off. Robert C. Greene, Sr. VP-Human Resources & Recruiting John F. Brennan, Secretary Susan Godman, Exec. VP-Integrated Mktg. Strategy Will Dupont, Managing Dir.-Integrated Mktg. Svcs.

Phone: 305-375-8005 Fax: 305-379-8810 Toll-Free: Address: 1001 Brickell Bay Drive Suite 3000, Miami, FL 33131 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $311,136 (12 months) 2000 Profits: $7,901 (12 months) Stock Ticker: ANSR 1999 Sales: $260,460 1999 Profits: $1,134 1998 Sales: $167,517 1998 Profits: $-61,414 Employees: 1,650 1997 Sales: $77,144 1997 Profits: $-39,908 Fiscal Year Ends: 6/30 1996 Sales: $28,930 1996 Profits: $-7,532


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $500,000 Stock Purch. Plan: Second Exec. Salary: $500,000 Merger with Answer Think Consulting Group.



Bonus: Bonus:

$50,000 $50,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


AOL TIME WARNER INC

129

www.aoltimewarner.com



Y Y Y Y Y



Profits: 1

Y


Y


Y Y Y


TYPES OF BUSINESS: Cable TV Networks & Internet Service Access Television Production Theme Parks Magazine Publishing Music Production Film Production

AOL Time Warner, Inc. is the world’s leading media and entertainment company, and is the result of the 2000 merger of America Online and Time Warner. Its principal business objective is to create and distribute branded information and entertainment throughout the world. AOL Time Warner’s business classifications consist of: Entertainment, including interests in recorded music and music publishing, filmed entertainment, television production, television broadcasting and theme parks; Cable Networks, including interests in cable television programming and sports franchises; Publishing, including interests in magazine publishing, book publishing and direct marketing; and Cable systems. The company owns the Looney Tunes, Flintstones and Batman trademarks, a 49% interest in Six Flags (the largest regional theme park operator in the U.S.) and Time, People and other leading magazines. AOL Time Warner is one of the leading providers of cable television in the nation, and, through its cable systems, it is a major provider of cable modembased Internet access service. Time and EMI Music intend to combine their recorded music businesses in a joint venture that will approximately equal Universal Music Group in size. Universal is currently the world's largest music firm. The firm also operates more than 100 Warner Bros. Studio Stores throughout the U.S. However, store sales have been disappointing, and after the AOL merger, the firm announced that it will sell or close all stores. In recent news, the company announced wide-ranging advertising, marketing and commerce agreements with Nortel, Cendant, Compaq and PurchasePro, which draw upon AOL Time Warner's ability to combine the world's strongest media brands. Employees receive excellent benefits and product discounts.

BRANDS/DIVISIONS/AFFILIATES: Time, Inc. Warner Bros. America Online (AOL) Home Box Office Turner Broadcasting System Cable News Network Six Flags EMI Music

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Gerald M. Levin, CEO Richard D. Parsons, Co-COO Robert W. Pittman, Co-COO J. Michael Kelly, Exec. VP/CFO Bill Raduchel, Chief Tech. Officer, America Online Andrew J. Kaslow, Sr. VP-People Dev. William J. Raduchel, Exec. VP/Chief Tech. Officer Ray Oglethorpe, Pres.-America Online Paul T. Cappuccio, Exec. VP/Sec. Paul T. Cappuccio, Exec. VP/General Counsel Patricia Fili-Krushel, Exec. VP-Admin. David M. Colburn, Exec. VP/Pres.-Bus. Dev. Edward I. Adler, Sr. VP-Corp. Comm. Richard E. Hanlon, Sr. VP-Investor Relations Steve Case, Chairman of the Board-AOL Time Warner Barry Schuler, CEO-America Online Joseph J. Collins, CEO-Time Warner Cable Barry M. Meyer, CEO-Warner Bros.

Phone: 212-484-8000 Fax: 212-956-2847 Toll-Free: Address: 75 Rockefeller Plaza, New York, NY 10019 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $7,703,000 (12 months) 2000 Profits: $1,152,000 (12 months) Stock Ticker: AOL 1999 Sales: $5,724,000 1999 Profits: $1,027,000 1998 Sales: $3,873,000 1998 Profits: $115,000 Employees: 88,500 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $

SALARIES/BENEFITS: Pension Plan: Y Savings Plan: Y

ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $1,000,000 Bonus: $10,000,000 Stock Purch. Plan: Second Exec. Salary: $750,000 Bonus: $6,000,000 Owner of leading names in Internet acces, e-mail, publishing and programming/Major cable and Internet assets.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

130


APPLE COMPUTER INC

www.apple.com



Y


Y Y Y


Profits: 5 Y

Y


Y



TYPES OF BUSINESS: Computer Hardware-PCs Software Online Service for Consumers Personal Information Managers Printers Computer Accessories Retail Stores

Apple Computer, Inc. is a world leader in the design and manufacture of microprocessor-based personal computers, hardware and software. As one of the originators of graphical user interface (GUI) technology, the company has made a major impact in the world of computing, operating throughout the Americas, Europe, Japan and Asia. Apple products include basic iMac PCs, Power Mac G4 Cube processors, powerful Power Mac G4 PCs, sleek iBook notebook computers and PowerBook notebook PCs which feature G4 processors. The G4 Cube is less than one fourth the size of most PCs yet houses a 450 MHz Power PC G4 processor with VelocityEngine that reaches supercomputer speeds of over three billion calculations per second. In addition, Apple offers the QuickTime 5 suite of multimedia applications, the Mac OS X operating system and a host of software and accessories all designed to run on Apple hardware. The QuickTime TV network now features more than 50 premium channels of video, music and news from leading international content providers such as ABCNEWS.com, Disney.com and HBO. Apple Computer recently released Mac OS X. The common threads among all Apple products are eye-catching designs and colors coupled with ease of use. The Macintosh-type computer has a cult-like following that believes the Mac has siginificant advantages over the PC, especially for graphics and artistic endeavors. During 2001, Apple announced plans to open 25 retail stores nationwide, in an effort to gain better consumer penetration and brand awareness. The stores are about 6,000 square feet in size and are expected to reach break even by the end of 2001. The first Apple stores opened in Tyson Corner Center, McLean, VA and Glendale Galleria, Glendale, CA. Apple is suffering the same falling sales experienced by its competitors, and has been cutting prices to reduce inventory and introducing new products in an effort to spark revenues. Apple Computer offers great employee benefits, which include insurance coverage, bonuses and stock purchase and savings/investment plans. In addition, the company has fitness plans, health education and preventive care.

BRANDS/DIVISIONS/AFFILIATES: MacIntosh QuickTime Mac OS X Power Mac G4 Cube iBook iMac iTunes QuickTime TV Network

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Steve P. Jobs, CEO Fred D. Anderson, CFO Mitchell Mandich, Sr. VP-Worldwide Sales Eileen Schloss, VP-Human Resources Jonathan Rubinstein, Sr. VP-Hardware Eng. Nancy R. Heinen, Corp. Sec. Nancy R. Heinen, General Counsel Timothy D. Cook, Sr. VP-Worldwide Oper. Ronald B. Johnson, SVP-New Bus. Dev. Steve Wilhite, VP-Mktg. Comm. Phil Schiller, VP-Worldwide Product Mktg. Avadis Tevanian, Jr., Sr. VP-Software Eng. Darke E. Sani, Managing Dir.-Apple Computer South Asia

Phone: 408-996-1010 Fax: 408-974-2113 Toll-Free: 800-692-7753 Address: 1 Infinite Loop, Cupertino, CA 95014 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $7,983,000 (12 months) 2000 Profits: $786,000 (12 months) Stock Ticker: AAPL 1999 Sales: $6,134,000 1999 Profits: $601,000 1998 Sales: $5,941,000 1998 Profits: $309,000 Employees: 8,568 1997 Sales: $7,081,000 1997 Profits: $-1,045,000 Fiscal Year Ends: 9/30 1996 Sales: $9,833,000 1996 Profits: $-816,000


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $605,260 Stock Purch. Plan: Y Second Exec. Salary: $402,941 Strong brand recognition/Innovative advertising. ADVANTAGE:

COMPETITIVE OTHER THOUGHTS:


Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


131

APPLIED DIGITAL SOLUTIONS INC

www.adsx.com




Y Y

Profits: 3





TYPES OF BUSINESS: Chips-Global Positioning Global Positioning System Chips Animal Indentification Technology Retail Software E-Business Services Computer Telephony Products

Applied Digital Solutions (ADS), formerly Applied Cellular Technology, is a full service communications company that provides a wide range of products and services to the wireless, telecommunications and digital data industry. The company was ranked the fifth fastest growing technology company in the U.S. by Deloitte & Touche and was featured in a related article in Forbes magazine. ADS has locations throughout the U.S., as well as in Canada and the United Kingdom. The company has numerous subsidiaries, including CRA-TEK Company, C.T. Specialists, Inc., Gavin-Graham Electrical Products, Ground Effects, Ltd., Hopper Manufacturing Co., Inc. and Innovative Vacuum Solutions, Inc. End users of its products are commercial operations, governments and consumers. Services provided include telecommunications, networking and e-business. Recently, ADS acquired Transatlantic Software Corporation and Destron Fearing, a company that focuses on the development and manufacture of animal identification products. This acquisition has been advantageous for the launching of ADS's latest innovation, Digital Angel, which keeps tabs on animals, valuables and possibly people. Top competitors of the company include Arrow Electronics, Ingram micro and Tech Data. In recent news, ADS formed a strategic alliance with AT&T Wireless. The alliance makes AT&T the wireless carrier of Digital Angel’s delivery system. In addition, ADS recently acquired the development and private label marketing rights to Corema Express, which is a customer relationship marketing software application. ADS provides a stimulating and challenging environment for employees by keeping company innovations up to date and encouraging deep client interaction

BRANDS/DIVISIONS/AFFILIATES: Applied Cellular Technology Digital Angel Cleveland Indians TradeWind Corema Express Pacific Decision Sciences Corporation Transatlantic Software Corp. Destron Fearing

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Richard J. Sullivan, CEO Mercedes Walton, Pres. Mercedes Walton, COO Jerome C. Artigliere, CFO Steven M. Berkeley, VP-Human Resources Keith I. Bolton, Chief Tech. Officer David I. Beckett, General Counsel Kay E. Langsford, VP-Admin. Michael Krawitz, Senior VP-Strategic Initiatives Robert D. Jackson, VP-Investor Rel. Jerome C. Artigliere, Treas. Michael E. Krawitz, General Counsel, Intellesale.com

Phone: 561-805-8000 Fax: 561-805-0002 Toll-Free: Address: 400 Royal Palm Way, Ste. 410, Palm Beach, FL 33480 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $134,766 (12 months) 2000 Profits: $-112,142 (12 months) Stock Ticker: ADSX 1999 Sales: $129,064 1999 Profits: $5,432 1998 Sales: $74,343 1998 Profits: $4,690 Employees: 1,620 1997 Sales: $41,616 1997 Profits: $2,340 Fiscal Year Ends: 12/31 1996 Sales: $14,052 1996 Profits: $ 686


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $457,500 Stock Purch. Plan: Y Second Exec. Salary: $165,000 Offers a wide range of cutting-edge products.



Bonus: Bonus:

$3,000,000 $1,500,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

132


APPLIEDTHEORY CORP

www.appliedtheory.com

Industry Group Code: 513390B Ranks within this company's industry group: Sales: 10 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y

Profits: 13




Y Y Y Y


TYPES OF BUSINESS: Internet Service Provider Web Hosting Application Development Virtual Private Networks Internet Security Access Solutions

AppliedTheory, originally established as NYSERNet, offers a fully integrated suite of managed hosting, Internet software and connectivity and security services to corporate clients and public institutions. The company provides five main Internet-based products and services: Internet access, web hosting, application development, VPN’s (virtual private networks) and security. Based in New York, AppliedTheory has expanded its Gemini 2000 system to provide service throughout the U.S. In addition to solutions for corporate offices, the company offers CyberCentral, a customized suite of web-based event tools that facilitate event and conference management. These tools include mobile solutions that connect attendees to show information via Palm Pilots or IBM WorkPads. AppliedTheory partners with Cisco, Sun Microsystems, Microsoft, Veritect and Covad Communications, among others, in order to provide its many services. Clients include AOL, America's Job Bank, Johns Hopkins University, the Hawaii Department of Labor, the FBI and Intellidyn. In recent news, AppliedTheory completed a series of planned major network infrastructure upgrades to enhance its hosting and access capabilities. In response to pressures brought on by the economic downtown in the e-commerce industry, AppliedTheory has restructured its financing agreement with The Palladin Group which includes a new $6 million line of credit.

BRANDS/DIVISIONS/AFFILIATES: NYSERNet Gemini 2000 CyberCentral

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Danny Stroud, CEO Danny Stroud, Pres. Angelo A. Gencarelli III, SVP/CFO Edward J. Siciliano, Sr. VP-Sales and Mktg. Michael Gregory, Sr. Dir.-Human Resources Mark A. Oros, VP/Chief Tech. Officer Robert F. Mechur, SVP/General Counsel John Gainer, VP-Oper. Christopher Haley, VP-e-Bus. Solutions Denis J. Martin, Sr. VP-Products and Services Marquitte Starkey, VP-Org. Design and Integration Jonathan Reeves, VP-Western Regional Sales John Foley, VP-Northeast Regional Sales

Phone: 212-398-7070 Fax: 212-398-5985 Toll-Free: Address: 1500 Broadway -3rd Floor, New York, NY 10036 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $76,300 (12 months) 2000 Profits: $-52,600 (12 months) Stock Ticker: ATHY 1999 Sales: $37,600 1999 Profits: $-1,400 1998 Sales: $22,600 1998 Profits: $-6,900 Employees: 642 1997 Sales: $15,200 1997 Profits: $-5,800 Fiscal Year Ends: 12/31 1996 Sales: $9,300 1996 Profits: $-5,700


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $294,425 Stock Purch. Plan: Second Exec. Salary: $235,500 High reliability rate/Full range of services.



Bonus: Bonus:

$207,500 $110,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


133

ARIBA INC

www.ariba.com




Y

Profits: 105





TYPES OF BUSINESS: Computer Software-Transaction Processing Network Services Provider B2B E-Commerce Support

Ariba is one of the world's leading providers of intranet and Internet-based business-to-business (B2B) ecommerce platform and network services. The company provides a comprehensive and open commerce platform on which to build B2B marketplaces, manage corporate purchasing and electronically enable suppliers and commerce service providers on the Internet. The Ariba B2B Commerce Platform offers a single system for managing buying, selling and marketing e-commerce processes. Ariba's Operating Resource Management System allows organizations to automate procurement and lower the costs of managing and acquiring operating resources. Another product, Ariba Network, also lowers the cost of transactions between buyers and suppliers by automating them on the Internet. Ariba has implemented its software and services in a variety of industries, including the consumer products, energy, financial services, high technology, pharmaceutical and telecommunications industries. Some of Ariba's clients include notable businesses such as Chevron, DOW, Earthgrains, FedEx, Visa International, Honda, Lucent Technologies, Motorola, Nestle, Charles Schwab, General Motors and Merck. MCI WorldCom chose Ariba to install its Operating Resource Management procurement system. The company also announced that Compaq would sell its products through the Ariba Network e-commerce platform. The company recently laid off 700 people, about 1/3 of its workforce. Of Ariba's employees, approximately 20% are in research and development, 40% in sales and marketing, 30% in customer support, professional services and training and 10% in administration and finance. 85% are located in the U.S. Employees enjoy business casual dress, gym membership reimbursement, flexible schedules and free soft drinks.

BRANDS/DIVISIONS/AFFILIATES: Operating Resource Management System Ariba Network Ariba B2B Commerce Platform Agile Software Corporation

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Larry Mueller, CEO Larry Mueller, Pres. Larry Mueller, COO Robert M. Calderoni, CFO Brian Gentile, VP-Mktg. Shelley Brown, VP-Human Resources Michael Hrastinski, Sr. VP/CIO K. Charly Kleissner, Sr. VP-Prod. Solutions Edward P. Kinsey, Corp. Sec. Paul L. Melchiorre, VP-North American Oper. Paul Touw, Sr. VP-Corp. Strategy Rob DeSantis, Exec. VP/Co-Founder Bobby Lent, Sr. VP-Strategic Dev. Eileen Basho, Sr. VP-Global Solutions Delivery

Phone: 408-543-3800 Fax: 408-543-3900 Toll-Free: Address: 1314 Chesapeake Terrace, Sunnyvale, CA 94089 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $279,039 (12 months) 2000 Profits: $-792,775 (12 months) Stock Ticker: ARBA 1999 Sales: $45,372 1999 Profits: $-29,300 1998 Sales: $8,363 1998 Profits: $-10,953 Employees: 1,680 1997 Sales: $ 760 1997 Profits: $-4,679 Fiscal Year Ends: 9/30 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $200,000 Stock Purch. Plan: Second Exec. Salary: $175,000 One of the hottest names in e-commerce



Bonus: Bonus:

$84,458 $73,250


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

134


ARIS CORP

www.aris.com




Y


Profits: 7

Y




TYPES OF BUSINESS: Web Site Development E-Commerce Consulting Enterprise Applications eBusiness Services

Aris Corporation is an e-business information technology and consulting firm that provides a full range of services including business strategy, wireless solutions, enterprise applications and front-end web development. The firm’s solutions are designed to help clients maximize return on investment, increase user response and provide increased opportunity for sales. Aris delivers a complete suite of innovative solutions. Aris tailors solutions to each customer's needs, whether it is a specific point solution such as a financial application implementation, or a comprehensive solution encompassing the enterprise and the web. The cornerstone of the firm’s approach to solutions is the principle of interactive Enterprise Relationship Management (iERM). IERM connects the human dimension of technology with business models, markets, processes and infrastructure, to extend relationships with key stakeholders such as customers, business-to-business partners and employees. The company has designed web sites for highly notable firms such as FTD, Amway Corporation, Intel Corporation, Marriott International, Microsoft Corporation, Nasdaq Stock Exchange, 20th Century Fox Home Entertainment, Kellogg's and McDonald's Corporation. Recently, Aris has focused its resources on its core business of information technology consulting and e-business. The company has divested its non-strategic and non-consulting businesses by selling off its U.S. training facilities and realigning its consulting operations. Additionally, Aris is partnering with companies that provide enterprise resource planning, Internet development platforms, content management, personalization and application hosting. The growing list of partnerships includes Intel, Dell, Rational, Vignette and Interwoven. In a significant recent development, Ciber, Inc. has entered into a definitive agreement to acquire Aris. Ciber is a systems integrator with 27-years of experience in the U.S., Canada and Netherlands. Paid relocation is offered to employees as is an employee assistance program. Eligible employees are also entitled to flexible spending accounts.

BRANDS/DIVISIONS/AFFILIATES: Meta4 Digital Designs Pacific Analysis & Computing Oracle 11i Installations Oracle Solutions Unified Modelling Language Rational Unified Process iERM Ciber, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Kendall Kunz, CEO Kendall Kunz, Pres. Fred Schapelhouman, VP-Finance/CFO Mark Herbold, Dir.-Human Resources Bill Flowers, Chief Tech. Officer Tamara Dull, IT Mgr. Trevor Brannon, Sr.VP-Corp. Counsel Tim Carrol, Exec. VP-Oper. Keith Brandt, VP-Bus. Dev. Carey E. Butler, VP-eBus. Solutions Bill Berry, VP-Eastern Oper. Carey E. Butler, VP-Western Oper. Lynn Blankenship, VP-Internal Services Thomas W. Averill, VP-Strategic Planning

Phone: 425-372-2747 Fax: 425-372-2799 Toll-Free: 888-387-2251 Address: 2229 112th Ave. NE, Bellevue, WA 98004 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $63,700 (12 months) 2000 Profits: $-10,700 (12 months) Stock Ticker: ARSC 1999 Sales: $83,200 1999 Profits: $-2,500 1998 Sales: $75,500 1998 Profits: $1,400 Employees: 442 1997 Sales: $76,300 1997 Profits: $5,900 Fiscal Year Ends: 12/31 1996 Sales: $43,900 1996 Profits: $2,200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $238,042 Stock Purch. Plan: Y Second Exec. Salary: $185,417 Impressive client list/Plans to be acquired by CIBER, Inc.



Bonus: Bonus:

$30,000 $25,000


Southwest: Y

Midwest:

Southeast: Y


Northeast: Y

International: Y


135

ARROW ELECTRONICS INC

www.arrow.com




Y

Profits: 1



Y



TYPES OF BUSINESS: Electronic Components-Distributor Computer Products Distributor Electronic Componesnts Distributor E-Commerce Services Design Services Technical Support Services Supply Chain Support

Arrow Electronics is the world's largest distributor of electronic components and computer products to industrial and commercial customers. The company's distribution network spans the world's three dominant electronics markets, North America, Europe and the Asia/Pacific region. Arrow serves as a supply channel partner for more than 600 suppliers and 200,000 original equipment manufacturers (OEMs) and commercial customers through more than 225 sales facilities and 23 distribution centers in 39 countries. In North America, the company is organized into five product-specific sales and marketing groups. The Arrow Contract Manufacturing Services (CMS) Distribution Group serves contract manufacturers, offering industry expertise, superior service and extensive technical resources. Arrow/Richey Electronics distributes passive, electromechanical and connector products. Arrow Bell Components is a provider for small, medium and emerging industrial OEMs. Arrow Semiconductor Group serves the semiconductor needs of OEMs. Arrow/Zeus Electronics offers military, aerospace and high-reliability electronics. Recently, Arrow announced its latest innovation with the launch of Arrow Digital Solutions, a suite of real-time, subscription based, interactive tools that offers Arrow's unique knowledge to customers, enabling them to manage their entire supply chain more effectively, from concept through to production. In other recent news, the firm announced a completed arrangement with EMC Corporation, an information storage company. Under the terms of the agreement, Arrow NACP will offer all of the Massachusetts-based company’s information storage systems, software and services, including its attached storage and storage area network systems. The company offers an ESOP stock option plan for all North American employees, as well as a paid 10 week sabbatical every seven years. Education assistance is also offered.

BRANDS/DIVISIONS/AFFILIATES: PRO-Series Arrow/Richey Electronics Consan Inc. Semiconductor Group Arrow/Bell Components Group Arrow/Zeus Electronics Group Gates/Arrow Distributing Arrow Digital Solutions

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Francis M. Scricco, CEO Francis M. Scricco, Pres. Sam R. Leno, Sr. VP/CFO Michael J. Long, VP/Pres.-North American Computer Products Robert E. Klatell, Exec. VP/Sec. Robert E. Klatell, Exec. VP/General Counsel Steven W. Menefee, Sr. VP/Pres.- Arrow Asia Arthur H. Baer, VP/Pres.-Arrow Europe Jan M. Salsgiver, VP/Pres.-The Americas Components Betty Jane Scheihing, Sr. VP

Phone: 516-391-1300 Fax: 516-391-1640 Toll-Free: 877-237-8621 Address: 25 Hub Dr., Melville, NY 11747 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $12,959,200 (12 months) 2000 Profits: $357,900 (12 months) Stock Ticker: ARW 1999 Sales: $9,312,600 1999 Profits: $124,200 1998 Sales: $8,344,700 1998 Profits: $145,800 Employees: 12,200 1997 Sales: $7,763,945 1997 Profits: $163,656 Fiscal Year Ends: 12/31 1996 Sales: $6,534,577 1996 Profits: $202,789


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $700,000 Stock Purch. Plan: Second Exec. Salary: $600,000 World's largest distributor of electronic components.



Bonus: Bonus:

$1,100,000 $900,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

136


ART TECHNOLOGY GROUP INC

www.atg.com




Y


Profits: 22

Y




TYPES OF BUSINESS: Computer Software-E-Commerce E-Commerce Web Development Consulting Services Design Services Application Development Innovation Solutions

Art Technology Group (ATG) provides software solutions and related support services that enable businesses to develop, build, manage and maintain personalized web environments online. The company’s proprietary product is its Dynamo platform. Dynamo includes the Dynamo Application Server, a web page generation engine and application server designed to enable and support web applications that provide companies with the tools needed to develop personalized e-commerce web sites. Other products in the suite include Dynamo Personalization Server, Dynamo Customer Management Suite, Dynamo Commerce and Dynamo Ad Station. These products are designed to meet the needs of large-scale e-commerce web sites. Additionally, the firm added Dynamo Application Server 5, an upgraded version of the original application server. Through the Dynamo platform, ATG provides an all-in-one e-commerce solution for businesses. The firm also provides consulting, design, application development, integration and training or support services through its innovation solutions and express services segments. Innovation Solutions helps customers explore e-business solutions that are not commercially available. The Express Services segment provides system architectural design, project management and web site design. ATG is engaged in a technology partnership with Interwoven and its TeamSite Technology Platform. Through the partnership, Dynamo and TeamSite are used in building eCommerce businesses. ATG and Interwoven recently signed agreements to use the two technological platforms to construct eCommerce solutions for Texas Instruments, ChipCenter, Musicland, Target Stores and the Hong Kong Shanghai Bank.

BRANDS/DIVISIONS/AFFILIATES: Dynamo Dynamo Application Server Dynamo Application Server 5 Dynamo Personalization Server Dynamo Customer Management Suite Dynamo Commerce Dynamo Ad Station Interwoven

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jeet Singh, CEO Paul G. Shorthose, Pres./COO Ann C. Brady, VP-Finance/CFO Ian Reid, VP-Mktg. Barry Hartunian, Dir.-Human Resources Joseph T. Chung, Chief Tech. Officer Ina Sipser, VP-Eng. Services Brenda Sullivan, VP-Organizational Dev. Joseph T. Chung, Treas. William Wittenberg, Sr. VP-Product Dev. Ken Volpe, VP-Product Mktg. and Mgmt. Roger Andrews, VP-European Sales Lauren J. Kelley, Sr. VP-Worldwide Sales

Phone: 617-386-1000 Fax: 617-386-1111 Toll-Free: Address: 25 1st St., Cambridge, MA 02144 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $163,342 (12 months) 2000 Profits: $14,487 (12 months) Stock Ticker: ARTG 1999 Sales: $32,077 1999 Profits: $-13,132 1998 Sales: $12,100 1998 Profits: $-2,900 Employees: 943 1997 Sales: $6,500 1997 Profits: $-4,200 Fiscal Year Ends: 12/31 1996 Sales: $3,900 1996 Profits: $-1,400


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $150,000 Stock Purch. Plan: Y Second Exec. Salary: $150,000 Presence in the European market/Extremely rapid growth



Bonus: Bonus:

$80,000 $80,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


137

ASHFORD.COM INC

www.ashford.com




Profits: 1



Y



TYPES OF BUSINESS: Luxury Products, Online Retail Jewelry Watches Diamonds

Ashford.com is an online retailer selling premium items such as vintage watches, writing instruments, diamonds, fragrances, sunglasses, jewelry and leather accessories. It boasts over 350 leading designer brands, including Bulova, Borghese, Montblanc, Rolex and Dooney and Burke, and also showcases over 10,000 styles of watches. The company's web site, in addition to displaying various luxury goods for sale, features a boutique section that was created to showcase one particular designer's line of fine accessories at one convenient site. The company recently added a new feature, Corporate Gifts, which offers an additional 800 luxury products in new categories such as crystal, silver and pewter that are targeted to the corporate market. Ashford carries products from Clever Carriage Company, Judith Jack, Adrienne Vittadini, Bettina Duncan, Franchi, Mandala, Nir Saban and others. Due to the small packaging size of its products, the company is able to perform all of its business functions, including inventory and shipping, from one location in Houston, Texas. Ashford.com has partnered with major Internet companies such as Amazon.com and Microsoft MSN to advance its online customer base. With the acquisition of TimeZone.com, a community site devoted to watches and the watch industry, patrons of Ashford are able to access community forums, discussion groups and in-depth technical articles and watch reviews on the site. The company also purchased Watchnetwork.com, an online watch retailer, and Guild.com, an e-commerce company retailing original, contemporary art. In addition, the firm plans to develop its own line of luxury goods under the Ashford brand name. Ashford is pushing the corporate gift market as part of its current move to attain profitability. The firm has significant, growing losses through most of fiscal 2001, and replaced the CEO by moving David Gow, former CFO, up to the top spot in April 2001.

BRANDS/DIVISIONS/AFFILIATES: TimeZone.com Guild.com WatchNetwork.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David Gow, CEO James H. Whitcomb Jr., Pres. Bill Hensler, COO Mary Lou Kelley, VP-Mktg. Mary Trejo, Dir.-Human Resources Jeffrey S. Helms, VP-Tech. James H. Whitcomb, CIO Cheryl Holland, VP-Prod. Merch. Gary A. Paranzino, General Counsel James M. Gerber, VP-Business Dev. Ellen Brooks, Dir.-Investor Rel.

Phone: 713-369-1300 Fax: 713-623-0444 Toll-Free: Address: 3800 Buffalo Speedway Suite 400, Houston, TX 77098 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $39,931 (12 months) 2000 Profits: $-72,062 (12 months) Stock Ticker: ASFD 1999 Sales: $5,938 1999 Profits: $-1,264 1998 Sales: $ 1998 Profits: $ Employees: 248 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 3/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Focus on fine watches and jewelry.




Bonus: Bonus:

$50,000 $


Southwest: Y

Midwest:

Southeast:


Northeast:

International:

138


ASK JEEVES INC

www.ask.com



Y


Y

Profits: 28





TYPES OF BUSINESS: Online Portal-Search Engine Natural Language Search Software

Ask Jeeves, Inc. is a leading provider of intuitive, intelligent natural language question answering technologies and services. The company’s solutions enable companies to convert online shoppers to buyers, decrease support costs, comprehend customer preferences, improve customer retention and deliver a more humanized online experience. The firm also syndicates its solutions to portals, infomediaries and content and destination sites to help companies increase e-commerce and advertising revenue. Recently, Nextel selected Ask Jeeves Business Solutions to deliver highquality e-commerce support services for its customers. Nextel utilizes Jeeves Advisor, the company’s decision support technology, to provide product recommendations tailored to customers’ diverse needs. Additionally, the firm has introduced Jeeves Global Answers, a multilingual question answering service and business intelligence system for companies worldwide. Instead of translating every web page, Jeeves Global Answers uses natural language question answering, human editorial judgment and popularity technology to help companies localize the most relevant content for each market. Furthermore, Nuance, General Magic and Ask Jeeves recently formed an alliance in order to enable corporations to deliver information to their customer via the telephone using a conversational, question-answering format. The integration of Ask Jeeves’ natural language technology and its ability to understand how customers ask question with Nuance’s leading speech recognition technologies and General Magic’s voice application development and hosting services creates an innovative voice application for companies worldwide. Moreover, the firm has entered in a strategic partnership with StreamSearch that makes StreamSearch’s audio and video files available through search results on the firm’s web site. StreamSearch’s multimedia database of more than two million streaming and downloadable audio and video files is now accessible when multimedia-related questions are asked on the Ask Jeeves web site. As a cost-cutting measure, Ask Jeeves laid off about 15% of its workforce.

BRANDS/DIVISIONS/AFFILIATES: Nextel Jeeves Advisor Jeeves Global Answers Nuance General Magic StreamSearch Datek Online

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. A. George Battle, CEO Adam Klein, Pres. Adam Klein, CFO Nasir Wajihuddin, Chief Mktg. Officer Paul Bianchi, Sr. VP-Human Resources Robert Wrubel, Exec. VP-Market Dev. Frank A. Vaculin, Exec. VP George Lichter, Pres., Ask Jeeves International

Phone: 510-985-7400 Fax: 510-985-7418 Toll-Free: Address: 5858 Horton St., Ste. 350, Emeryville, CA 94608 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $95,700 (12 months) 2000 Profits: $-189,600 (12 months) Stock Ticker: ASKJ 1999 Sales: $22,027 1999 Profits: $-52,929 1998 Sales: $ 800 1998 Profits: $-6,806 Employees: 540 1997 Sales: $ 23 1997 Profits: $- 725 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $187,500 Bonus: $ Stock Purch. Plan: Y Second Exec. Salary: $169,846 Bonus: $225,403 Plain language search engine is extremely popular as an add-on to corporate networks. ADVANTAGE:




Southwest:

Midwest:

Southeast:


Northeast:

International:


139

AT HOME CORP

www.home.net



Y



Profits: 6

Y



Y

Y


TYPES OF BUSINESS: Internet Service Provider-Broadband Targeted Advertising Services Hosts Internet Network Internet Solutions for Businesses Online Greeting Cards and Gifts, Retail

At Home Corporation, also know as Excite@Home is a global media company offering broadband Internet connectivity, personalized, web-based content and targeted advertising services. At Home merged with Excite, Inc. in January, 1999 and operates as Excite@Home. The company is a leading provider of broadband Internet services, with approximately 1.1 million subscribers to its @Home service and over 6,000 @Work business access customers. The @Home service is a broadband Internet service offering access to Internet content and services at speeds up to 50 times faster than typical 56 kilobits-per-second connections. The company’s @Work division provides a wide range of Internet services for businesses, including high-speed connectivity, web hosting and development and hosting of e-commerce solutions. The Excite Network, the company’s primary content offering, has over 51 million registered users. The network operates as an Internet portal providing users with a broad array of information in categories such as news, finance and entertainment, as well as services such as search, e-mail, chat, voice mail and address books. In June of 2000, the Excite Network hosted an online town hall between then President Bill Clinton and Prime Minister Tony Blair. The Excite Network also includes BlueMountain Arts, an online greeting card and gift site, and WebShots, an online photo site. MatchLogic, the company’s database marketing division, offers advertisers highly targeted interactive marketing and reporting programs, as well as other related services across all platforms and delivery systems. The division operates a database of over 72 million unique anonymous user profiles and 9.5 million profiles of people who have agreed to receive promotional messages via email. In March of 2000, Excite@Home launched @Home 2000, which extends the personalized content of the Excite Network to the company’s broadband customers. The company’s @ease program for employees provides concierge services, employee assistance programs and personal growth plans which include educational assistance and self-improvement seminars.

BRANDS/DIVISIONS/AFFILIATES: Excite@Home Excite.com @Work Webshots BlueMountain Arts Work.com MatchLogic @Home 2000

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Patti Hart, CEO Matt Jones, COO Mark McEachen, Exec. VP/CFO Leilani T. Gayles, Sr. VP-Human Resources Milo Medin, Chief Tech. Officer Megan Waters Pierson, Sr. VP/Sec. Megan Waters Pierson, General Counsel Mark Stevens, Exec. VP-Bus. Dev. Anthony P. Mazzarella, Treas. John O'Farrell, Exec. VP-Int'l Benjamin Addoms, Pres.-Media & Mktg. Services

Phone: 650-556-5000 Fax: 650-556-5100 Toll-Free: Address: 450 Broadway Street, Redwood City, CA 94063 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $616,375 (12 months) 2000 Profits: $-7,439,796 (12 months) Stock Ticker: ATHM 1999 Sales: $336,955 1999 Profits: $-1,457,638 1998 Sales: $48,045 1998 Profits: $-144,179 Employees: 2,987 1997 Sales: $7,437 1997 Profits: $-55,717 Fiscal Year Ends: 12/31 1996 Sales: $ 676 1996 Profits: $-24,513


ESOP Stock Plan: Stock Purch. Plan: Y


Top Exec. Salary: $500,000 Second Exec. Salary: $270,000 Owns such portals as Excite and Blue Mountain Arts


Profit Sharing:

Bonus: Bonus:

$200,000 $46,875


Southwest:

Midwest:

Southeast:


Northeast:

International:

140


AT&T CORP

www.att.com




Profits: 1




Y Y Y Y Y


TYPES OF BUSINESS: Local & Long Distance Telephone Service Wireless Services Directory Publishing Internet Access Service Cable Television Service Voice and Data Communications Services

AT&T Corporation provides voice, data and video telecommunications services to large and small businesses, consumers and government entities. AT&T also provides billing, directory and calling card services to support its communications business. Through its acquisition of cable TV giant Media One for $44 billion in 2000, AT&T is betting the bank on converting cable TV customers into local and long-distance telephone and Internet access customers. The company is now the nation's largest owner of cable TV systems, with 28 million potential homes and 16 million current subscribers. Subsidiary AT&T Solutions, Inc. recently entered the business segment of outsourcing, consulting, networking integration and multimedia call center services. AT&T Solutions provides clients with customized information technology solutions to operate and manage voice, data and video services, including local and wide-area networks, PBXs, voice-processing systems and voice and data terminals. AT&T plans to form a new public company, to be named AT&T Latin America, which will merge FirstCom (with operations in Chile, Columbia and Peru) and Netstream, a local exchange company that AT&T is acquiring in Brazil. In late 2000, the firm announced plans to split into four independent parts. AT&T Consumer will retain the 60 million residential long-distance customers and 1.3 million Worldnet Internet dialup customers, generating $20 billion in annual revenues. AT&T Wireless will provide cellular and wireless services, generating $10 billion+ in revenues. AT&T Broadband will include the cable television and cable telephony businesses, with about $9.3 billion in annual revenues. AT&T Business will keep the vast telecommunications network infrastructure, the labs, the AT&T brand and the AT&T ticker symbol. It generates $28.4 billion in revenues. In February 2001, the firm announced that it may sell of some of its wireless and cable interests in order to pay down about $20 billion in debt. The company offers a Work and Family Program designed to help employees balance personal commitments and job responsibilities.

BRANDS/DIVISIONS/AFFILIATES: Teleport Communications Group Media One TCI (Telecommunications, Inc.) AT&T Broadband & Internet Services Network System Group FirstCom ImagiNation Network Netstream

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. C. Michael Armstrong, CEO David Dorman, Pres. Charles Noski, Sr. Exec. VP/CFO Marilyn Laurie, Exec. VP-Brand Strategy & Mktg. Comm. Mirian M. Graddick, Exec. VP-Human Resources David Nagel, Chief Tech. Officer Nicholas S. Cyprus, VP/Controller Marilyn J. Wasser, Corp. Sec. James W. Cicconi, Exec. VP-General Counsel John C. Petrillo, Exec. VP-Corp. Strategy & Business Dev. Edward M. Dwyer, Treas. Curt Hockemeir, COO, AT&T Broadband & Internet Services Richard J. Martin, Exec.VP-Public Relations and Employee Comm.

Phone: 212-387-5400 Fax: 212-387-5695 Toll-Free: 800-348-8288 Address: 32 Ave. of the Americas, New York, NY 10013-2412 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $65,981,000 (12 months) 2000 Profits: $4,669,000 (12 months) Stock Ticker: T 1999 Sales: $62,600,000 1999 Profits: $3,428,000 1998 Sales: $53,223,000 1998 Profits: $5,235,000 Employees: 166,000 1997 Sales: $51,577,000 1997 Profits: $4,249,000 Fiscal Year Ends: 12/31 1996 Sales: $50,688,000 1996 Profits: $5,458,000


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $1,400,000 Stock Purch. Plan: Y Second Exec. Salary: $850,000 Interests in diversified telecommunications services worldwdde ADVANTAGE:



Bonus: Bonus:

$2,258,000 $1,335,400


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


141

AUDIBLE INC

www.audible.com



Y


Profits: 2



Y



TYPES OF BUSINESS: Retail-Online Audio Book Store Distributor of Audiobooks and Lectures Public Radio Programs Audio Newspaper Broadcasts

Audible, Inc. is a leading provider of Internet-delivered premium spoken audio content for playback on personal computers and mobile devices. The company offers a variety of software systems and audio programming software designed to download, store and play between 2 and 28 hours of content from its online store, Audible.com. Audible sells a wide array of audio content, including educational materials, humor, periodicals, fiction, nonfiction and time-shifted radio programming. The company also has partnerships with more than 100 leading audiobook, magazine and newspaper publishers, broadcasters, business information providers, educational and cultural institutions. Audible.com features daily selected audio content from The Wall Street Journal and daily digests of The New York Times and Los Angeles Times, all available on a subscription basis in time for the morning drive to work each day. Other publications such as The Economist, The Industry Standard, Forbes, Harvard Business Review and Scientific American are also offered. In addition, the site offers a powerful collection of audiobook best sellers and classics by authors such as Stephen King, James Patterson, William Shakespeare, Emily Dickinson and Jane Austen, as well as speeches, lectures and on-demand radio programs. The firm has over 51,000 customers in 100 different countries. In recent news, Audible announced the first phase of compatibility for streaming and download using Macintosh computers. In another important development, Audible has reconfigured its exclusive strategic and marketing alliance with Amazon.com, in which the company serves as the exclusive provider of digital spoken word products for download or streaming to Amazon's 30 million customers. Audible also recently announced a co-marketing agreement with Britannica.com, Inc., a developer of leading consumer and educational web sites, which will bring Audible.com's downloadable audio content to Britannica.com.

BRANDS/DIVISIONS/AFFILIATES: AudibleListener AudibleManagement AudibleReady Initiative Handspring Visor AudibleReady Devices Random House Britannica.com. Amazon.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Thomas G. Baxter, CEO Thomas G. Baxter, Pres. Andrew Kaplan, Exec. VP-Finance Chet Van Wert, Exec. VP-Mktg. Guy Story, Jr., Chief Scientist Brian M. Fielding, VP-Bus. and Legal Affairs Robert O. Kramer, Exec. VP-Oper. Guy Story, Jr., Sr. VP-Bus. Dev. Daniel C. Scheffey, VP-Comm. Matthew Fine, VP-Enterprise Sales Beth Anderson, VP/Publisher Brian M. Fielding, Exec. VP-Content/Legal Affairs Foy C. Sperring, Jr., VP/General Mgr.-Audible.com

Phone: 973-890-4070 Fax: 973-890-2442 Toll-Free: Address: 65 Willowbrook Blvd., Wayne, NJ 07470 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $4,500 (12 months) 2000 Profits: $-32,300 (12 months) Stock Ticker: ADBL 1999 Sales: $1,742 1999 Profits: $-13,476 1998 Sales: $ 400 1998 Profits: $-8,100 Employees: 84 1997 Sales: $ 100 1997 Profits: $-8,000 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-3,500


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,000 Stock Purch. Plan: Second Exec. Salary: $216,987 Special digital audio technology and a wide range of content.



Bonus: Bonus:

$112,500 $99,295


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

142


AUTOBYTEL.COM INC

www.autobytel.com





Profits: 7

Y Y




TYPES OF BUSINESS: Online Automobile Buyers' Site Online Car Sales Support Car Dealer Referral Network Internet-Based Advertising/Marketing Services Web Site Development Services

Autobytel.com is a global leader in automotive ecommerce that provides a wealth of information about new and pre-owned vehicles, in a vast array of makes and models. It allows the customer to pick from a variety of options, such as automotive accessories and methods of payment. The site then searches all dealerships within a chosen radius from the users' home, for a car that matches the customer's specifications. Dealerships pay a fee to receive inquiries from the site, but the customer is not charged. Autobytel has acquired A.I.N. Corporation, which owns CarSmart.com, the third-most visited online buying site for new vehicles. CarSmart has strategic marketing alliances with seven of the top 20 Internet portals. Autobytel’s partnership withToyota, the first of its kind, has developed a strategic venture to market factorybacked extended service contracts online. The company has used depth of content, additional services and aggressive marketing to create a rapidly growing and highly successful site. It covers both new and used cars and small trucks. In recent news, the firm announced that it will export its branded web site technology and content to automotive dealerships worldwide. Through its web management and development division, Autobytel will initially offer customized web sites to dealers in Canada, the U.K., Spain and the Netherlands. The company currently hosts customizable web sites for over 1,000 dealer franchises, and J.D. Power and Associates recently released a study finding that Autobytel.com continues to provide the greatest number of Internet leads or sales to dealers. Autobytel and Autoweb have recently announced an agreement by which Autobytel will acquire Autoweb in a tax-free merger. The combination will create a platform of over 7,000 dealer customers, twenty-four international automotive manufacturer customers and over 2 million unique visitors per month.

BRANDS/DIVISIONS/AFFILIATES: AutobytelDIRECT DealerSites iManager CyberStore MyGarage CarSmart.com A.I.N. Corporation Autoweb

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Mark W. Lorimer, CEO Mark W. Lorimer, Pres. Hoshi Printer, Exec. VP/CFO Andrew Donchak, Sr. VP/Chief Mktg. Officer Mark Ernst, VP-Human Resources David S. Grant, Chief Tech. Officer Gary Leek, VP-Software Dev. Amit Kothari, VP/Corp. Controller Charles W. Ramsay, Jr., Sr. VP-Mfg. Rel. Ariel Amir, Exec. VP/General Counsel Michael J. Lowell, VP-Oper. Dennis Benner, Exec. VP-Corporate Dev. Geri Weinfeld, Dir.-Investor Rel. Joshua Carter, VP-Strategic Bus. Dev. Girina Dong, VP-Customer Service WOW Jim Roche, VP-Product Management Jason Tuschman, VP-Consumer Product Dev.

Phone: 949-225-4500 Fax: 949-225-4541 Toll-Free: Address: 18872 MacArthur Blvd., 2nd Fl., Irvine, CA 92612-1400 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $66,500 (12 months) 2000 Profits: $-29,000 (12 months) Stock Ticker: ABTL 1999 Sales: $40,300 1999 Profits: $-23,300 1998 Sales: $23,800 1998 Profits: $-19,400 Employees: 276 1997 Sales: $15,300 1997 Profits: $-16,800 Fiscal Year Ends: 12/31 1996 Sales: $5,000 1996 Profits: $-6,000


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $325,000 Stock Purch. Plan: Second Exec. Salary: $237,500 An early leader in the online car sales/Acquisition of Autoweb.com



Bonus: Bonus:

$113,750 $100,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


143

AUTONOMY CORP PLC

www.autonomy.com




Y Y

Profits: 24





TYPES OF BUSINESS: Data Management Software Pattern Recognition Technology Unstructured Digital Content Processor Corporate Portals Speech Recognition

Autonomy Corporation is a technology infrastructure company with dual headquarters in Cambridge, U.K., and San Francisco, U.S., in addition to regional offices located throughout the world. The firm’s infrastructure technology provides a software layer that enables computers to understand and process content using sophisticated pattern-matching algorithms. Autonomy can understand and rank the most important ideas and concepts within documents, web pages, emails, etc., and thereby process them automatically for different applications in a variety of ways. These range from categorizing information by subject matter, to inserting hypertext links to related material, to profiling individual users based on the ideas within the text they read. Easy adaptation to different sources of information makes the technology applicable to a wide range of software markets. Additionally, the technology is unique in that it operates in any language. Industries served by the firm range from consultancy and defense, to e-commerce and manufacturing. Customers include Cap Gemini, Merrill Lynch, KPMG, U.S. Department of Defense, BAE Systems, General Motors, Reuters, Alcatel and Ercisson. Recently, Autonomy’s iVoice speech recognition technology was shipped to its first customers, enabling organizations to make sense of vast volumes of enterprise and web information, in the form of both text and voice. iVoice enables research teams, customer relations managers and other enterprise users to obtain relevant broadcast information that helps support business decisions and increase efficiency. Autonomy has also announced the establishment of Autonomy Asia, which will build on the company's partnerships already in place throughout key territories in the region. These include Singapore, Korea, China, Hong Kong, Taiwan and Japan. The firm has also expanded and strengthened its operations in Europe through the signing of new partners in Hungary, Greece, Germany and the U.K.

BRANDS/DIVISIONS/AFFILIATES: Bayesian Influence Autonomy Content Infrastructure Application Programming Interface Dynamic Reasoning Engine Portal-in-a-Box I-WAP iVoice Speech Recognition Autonomy Asia

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael Lynch, CEO Ralph Harms, CFO Dominic Johnson, Chief Mktg. Officer Richard Gaunt, Chief Tech. Officer David Appelbaum, CEO-North America Chris Turner, CEO-Autonomy Asia

Phone: 44 1223 448000 Fax: 44 1223 448001 Toll-Free: Address: Cambridge Business Park, Cowley Road, Cambridge, CB4 OWZ UK

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $65,422 (12 months) 2000 Profits: $13,343 (12 months) Stock Ticker: AUTN 1999 Sales: $21,982 1999 Profits: $-5,296 1998 Sales: $ 1998 Profits: $ Employees: 170 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Cutting edge pattern-matching technology.



Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

144


AVNET INC

www.avnet.com




Y

Profits: 3





TYPES OF BUSINESS: Components-Distributor Distribution of Computer Products Value-added Assemblies Television Antennas Distribution of Semiconductors Marketing Services

Avnet Incorporated is one of the world’s largest distributors of semiconductor interconnect, passive and electromechanical components and computer products from the industry’s leading manufacturers. The company connects suppliers of semiconductors, interconnect products, passive and electromechanical devices to original equipment manufacturers and contract manufacturers that design and build the electronic equipment for end-market use, and to other industrial customers. In addition, the company distributes a variety of computer products and services to both the end user and the reseller channels. Through its electronic components distribution activities, Avnet acts as an extension of a supplier's sales force by marketing products to a larger base of customers than individual suppliers could do economically. The company serves customers in 63 countries and is divided into three business groups: Electronics Marketing, Computer Marketing and Applied Computing, each of which operates in the Americas, Europe, the Middle East, Africa and Asia. In recent news, Avnet has completed a series of acquisitions that include the EBV Group and RKE Systems, which were European companies of the VEBA Electronics Distribution Group. The firm has also announced the formation of Avnet Components Israel Ltd., which will be the largest valueadded electronic components distributor in Israel. Avnet has also announced the acquisition of Sunrise Technology Ltd., a components distribution company that serves indigenous and multinational original equipment manufacturers and contract electronic manufacturers in China. The firm has also reached a definitive agreement to acquire Kent Electronics Corporation, a firm in the electronics distribution industry in North America. Avnet offers its employees tuition reimbursement, a computer loan program, scholarships for children of employees, a business casual dress code and flexible work options. In addition a discount insurance program, home purchase mortgage assistance, an adoption assistance program, child care discounts, a wellness program and relocation assistance are also available.

BRANDS/DIVISIONS/AFFILIATES: Avnet Computer Technologies, Inc. Avnet Direct Hall-Mark Global Solutions Kent Electronics Corporation EBV Goup RKE Systems Avnet Components Israel Ltd. Sunrise Technology Ltd.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Roy Vallee, CEO Raymond Sadowski, CFO John Murray, VP-Sales Robert Zierk, VP-Human Resources Anthony DeLuca, Sr. VP-CIO John Cole, Controller David Birk, Sr. VP/General Counsel Janice Milelr, VP-Corp. Strategic Planning Lori Hartman, Exec. VP-Global Dir. e-Business John Hovis, Sr. VP-Corp. Planning John Hovis, Sr. VP-Investor Relations Allen Maag, VP-Chief Comm. Officer Ed Kamins, Corp. Sr. VP Harley Feldberg, Pres.-Avnet Asia Andrew Bryant, Sr. VP/Pres.-Avnet Computer Mktg. Group

Phone: 480-643-2000 Fax: 480-643-7240 Toll-Free: Address: 2211 South 47th St., Phoenix, AZ 85034 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $9,172,200 (12 months) 2000 Profits: $145,100 (12 months) Stock Ticker: AVT 1999 Sales: $6,350,000 1999 Profits: $174,500 1998 Sales: $5,916,300 1998 Profits: $151,400 Employees: 11,500 1997 Sales: $5,390,600 1997 Profits: $182,800 Fiscal Year Ends: 6/30 1996 Sales: $5,207,800 1996 Profits: $188,300




Profit Sharing:

Top Exec. Salary: $750,000 Bonus: $568,987 Second Exec. Salary: $500,000 Bonus: $515,000 Recently acquired several major computer products companies/Nation's largest distributor in this field.



Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


145

AXENT TECHNOLOGIES INC

www.axent.com

Industry Group Code: 511200 Ranks within this company's industry group: Sales: Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y

Profits:





TYPES OF BUSINESS: Software-Security Firewall Software

Axent Technologies is a global leader in secure information technology, providing Internet security solutions that optimize its clients’ business advantages. Axent uses its Lifecycle Security Model to assess, protect, enable and manage different business and information processes. More than 5,000 companies and government agencies, including 45 of the top Fortune 50 U.S. companies, use Axent’s products and services. The company has won a long list of awards for its suite of products, such as DataComm Magazine’s Tester’s Choice, Deloitte & Touche’s Technology Fast 500 and the Info Security News Reader Trust Awards. Axent’s subsidiary, Secure Network Consulting, Inc., boasts extensive consulting experience. Axent offers product training on-site or at one of its many locations, 24/7. Axent has expanded its security alliance with Compaq Computer to deliver the next versions of the AltaVista Firewall and Tunnel products. Axent will become Compaq’s preferred multi-operating system partner. Axent recently won acclaim in Windows NT magazine for its intrusion detection and assessment e-security solutions. The Raptor Firewall is integrated with other AXENT and third-party solutions under AXENT's Smart Security Architecture, which builds smart and appropriate integration between products and services to deliver real value for customers. Integration includes standard IPSec VPN technology, International Computer Security Association (ICSA) certification, a Microsoft Management Console (MMC) interface, Entrust-Ready public key infrastructure (PKI) encryption support and integration with other AXENT authentication and e-security solutions.

BRANDS/DIVISIONS/AFFILIATES: Secure Network Consulting, Inc. Lifecycle Security Model Symantec Compaq Computer Raptor Firewall Smart Security Architecture

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John C. Becker, CEO Brett M. Jackson, Pres./COO Bob Edwards Jr., CFO Wayne Swann, Dir.-Human Resources James R. Bowerman, VP-Engineering Gary M. Ford, VP-Corp.Sec. Gary M. Ford, VP-General Counsel Joshua Carter, VP-Strategic Business Dev.

Phone: 301-258-5043 Fax: 301-330-5756 Toll-Free: Address: 2400 Research Blvd.,Ste. 200, Rockville, MD 20850 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Subsidiary 1999 Sales: $112,813 1999 Profits: $-6,940 1998 Sales: $101,030 1998 Profits: $6,444 Employees: 611 1997 Sales: $69,909 1997 Profits: $-18,735 Fiscal Year Ends: 12/31 1996 Sales: $36,689 1996 Profits: $7,335


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Highly-regarded technology.




Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

146


BANKRATE INC

www.bankrate.com



Y Y


Profits: 7





TYPES OF BUSINESS: Portal-Financial Services Financial Information

Bankrate is a personal finance portal with a portfolio of web sites specializing in banking, investing, taxes and small business finance. The flagship site is one of the web's leading information source on items such as mortgages, credit cards, car loans, money market accounts, certificates of deposit, home equity loans and ATM and online banking fees. Logging 136 million page views and 405 million ad views in 2000 alone, the site has been recognized with Best of the Web status by organizations as diverse as Forbes, Fortune, Yahoo!, Internet Life, Money and SmartMoney. Additional online channels enable users to download state and federal forms from the Tax Channel, learn business tips from the Small Business Channel and consult with a financial expert on the Advice Channel. The company also offers information to distribution partners and consumers through national and state publications. It regularly surveys 4,800 financial institutions in 155 markets around the country in order to refresh its knowledge base. The company, formerly known as Intelligent Life, recently shuttered many of its online operations and reduced headcount by 10% as a cost-cutting measure.

BRANDS/DIVISIONS/AFFILIATES: Intelligent Life IntelligentTaxes.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Elisabeth DeMarse, CEO Elisabeth DeMarse, Pres. G. Cotter Cuningham, Sr. VP/COO. Robert J. DeFranco, CFO/Sr. VP-Finance Ned Newhouse, Sr. VP-Sales and Syndication Procopia Skoran, VP-Oper. Robert J. DeFranco, VP-Investor Relations Ned Newhouse, Chief Revenue Officer Jim Cerbone, VP-Sales

Phone: 561-630-2400 Fax: 561-625-4540 Toll-Free: Address: 11811 US Hwy. 1, Ste. 101, North Palm Beach, FL 33408 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $15,200 (12 months) 2000 Profits: $-16,900 (12 months) Stock Ticker: RATE 1999 Sales: $12,118 1999 Profits: $-31,500 1998 Sales: $3,800 1998 Profits: $-2,800 Employees: 111 1997 Sales: $2,500 1997 Profits: $-1,000 Fiscal Year Ends: 12/31 1996 Sales: $1,600 1996 Profits: $- 700


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $184,615 Bonus: $67,857 Stock Purch. Plan: Second Exec. Salary: $168,464 Bonus: $52,500 This company has a special niche that touches the lives of most Americans every day: personal savings, borrowing, checking and credit cards.




Southwest:

Midwest:

Southeast: Y


Northeast:

International:


147

BARNESANDNOBLE.COM INC

www.bn.com




Profits: 2



Y



TYPES OF BUSINESS: Books, Online Retail Online Publishing Distance Learning

Barnesandnoble.com is an online retailer of books, magazines, software, videos, music and other items. The company is a result of a joint venture between Barnes & Noble, Inc., the world’s largest bookseller, and Bertelsmann, based in Europe and one of the world’s largest media companies. B&N.com is approximately the fourth-largest e-commerce site and is among the 25 largest sites overall on the Internet. Barnesandnoble.com is also the exclusive bookseller on America Online. Its database offers books such as the latest bestsellers, diverse titles from small presses and university publishers and millions of out-of-print, used and rare books. Barnesandnoble.com boasts 750,000 titles that are ready for delivery. The web site also contains many extra features such as book descriptions, reviews and excerpts and recommendations from other readers. Other products offered on the site include CDs, DVDs, gifts, calendars and magazine subscriptions. The site also features an online radio of over 140 stations in 18 musical categories, and Barnes and Noble University, a free online training service that offers classes in a variety of subjects such as history, business and life improvement. B&N.com is currently expanding its web site into new market territories. The company recently opened its eBook store using Adobe and Microsoft Reader technology for desktop PCs and laptop computers. The eBook site also features Barnes & Noble Digital, an electronic publishing division that creates a direct link between authors and their readers. The company signed an agreement with Yahoo! that makes B&N.com the premier bookseller on Yahoo! Shopping. In November 2000, the firm acquired Fatbrain.com, the third-largest online bookseller, specializing in professional and technical titles for the corporate marketplace. For the second consecutive year, Barnesandnoble.com received the Forbes Favorite award for best online bookseller.

BRANDS/DIVISIONS/AFFILIATES: Barnes and Noble, Inc. Bertelsmann Cendant Corp. America Online Yahoo! Shopping Fatbrain.com MightyWords Barnes & Noble University

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Stephen Riggio, Acting CEO Marie Toulantis, CFO Carl Rosendorf, Sr. VP-Mktg. and Sales Donna Telesca, VP-Human Resources Gary King, Chief Tech. Officer Brenda Marsh, VP-Merch. Michael N. Rosen, Sec. William F. Duffy, VP-Oper. Carl Rosendorf, Sr. VP-Bus. Dev. Gustav D. Carlson, VP-Corp. Comm. Shelley Young, Dir.-Investor Rel. Michael Fragnito, VP-eBooks

Phone: 212-414-6000 Fax: 212-414-6140 Toll-Free: Address: 76 Ninth Ave.,11th Fl., New York, NY 10011 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $320,115 (12 months) 2000 Profits: $-65,403 (12 months) Stock Ticker: BNBN 1999 Sales: $193,730 1999 Profits: $-48,151 1998 Sales: $61,834 1998 Profits: $-83,148 Employees: 1,752 1997 Sales: $11,900 1997 Profits: $-13,600 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $431,606 Bonus: $ Stock Purch. Plan: Second Exec. Salary: $300,000 Bonus: $100,000 Alliance with AOL as sole book seller on that site/Major boost from relationship with the retail stores of Barnes & Noble.




Southwest:

Midwest:

Southeast:


Northeast: Y

International:

148


BE FREE INC

www.befree.com




Y


Profits: 11

Y




TYPES OF BUSINESS: Online Marketing and Advertising Services Marketing Platform Personalization Technology

Be Free provides a hosted marketing platform that enables online businesses to maintain relationships with customers. With its technology, companies can analyze existing online marketing programs and initiate new ones without having to maintain their own infrastructure and technology personnel. The platform can be divided into two types of services, partner marketing and site marketing, specialties of the company's BFAST and BSELECT software solutions, respectively. With BFAST's partner marketing capabilities, businesses can conduct marketing programs with online marketing partners in arrangements like affiliate programs, shopping portal programs, content distribution programs, sponsorship programs and strategic partnerships. In addition, it can also track statistics such as sales leads generated and pay partners based on their performance. With BSELECT's site marketing abilities, clients can recommend personalized product and content to end users in real-time, paying the company based on the number of click-throughs. Be Free recently acquired TriVida, a developer of personalization technology. It has ramped up European operations, forming partnerships with companies such as Italia Online, Compaq UK and Gateway UK, among others. The company recently released 38 people, or 16% of its workforce, blaming the dot-com downturn that has already cost it 72 of its customers.

BRANDS/DIVISIONS/AFFILIATES: TriVida Corp. BFAST BSELECT

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Gordon B. Hoffstein, CEO Gordon B. Hoffstein, Pres. Stephen M. Joseph, Exec. VP/CFO W. Blair Heavey, Exec. VP-Sales Sameul P. Gerace, Jr., Exec. VP/Chief Mktg. Officer Stephen M. Joseph, Treas. Steven D. Pike, VP-Client Services

Phone: 508-480-4000 Fax: 508-357-8889 Toll-Free: Address: 154 Crane Meadow Road Ste. 100, Marlborough, MA 01752 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $19,685 (12 months) 2000 Profits: $-64,912 (12 months) Stock Ticker: BFRE 1999 Sales: $5,329 1999 Profits: $-17,834 1998 Sales: $1,327 1998 Profits: $-4,764 Employees: 290 1997 Sales: $ 276 1997 Profits: $-1,034 Fiscal Year Ends: 12/31 1996 Sales: $ 196 1996 Profits: $-1,291


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $262,500 Stock Purch. Plan: Second Exec. Salary: $135,000 Focus on marketing support technology



Bonus: Bonus:

$82,083 $233,372


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y


149

BEA SYSTEMS INC

www.beasys.com




Y Y

Profits: 54





TYPES OF BUSINESS: Computer Software-Transaction Processing Application Servers Java-based Software Natural Language Software Technology CRM Software

BEA Systems, Inc. is a leading provider of e-commerce infrastructure software that helps companies of all sizes build e-commerce systems. Recently, the company entered into an agreement with PowerLoom Corporation to integrate PowerLoom’s exchange engine with BEA WebLogic, a comprehensive business-to-business infrastructure software that dynamically links trading partners, integrates business processes and builds and manages e-marketplaces. The firm’s WebLogic EBusiness Platform enables adaptable e-commerce applications that personalize customer interactions. BEA Systems also recently entered into a technology and marketing alliance with SofTouch Systems, Inc. to create an online enterprise solution that requires no programming on the mainframe side. As part of the alliance, the company and SofTouch Systems have integrated the BEA WebLogic Java Adapter for Mainframe 4.1 with SofTouch’s CrossPlex, a comprehensive development and run-time toolkit that accelerates the re-use of IBM 3270 applications by eliminating the need to modify legacy code. The BEA WebLogic Java Adapter for Mainframe 4.1 is an advanced enterprise application integration product that allows bi-directional, real time, online interactions between Java 2 Enterprise Edition applications and the thousands of IBM CICS and IMS mainframe applications in existence today. The company has extended its relationship with Accenture, a leading global management technology consulting firm. Accenture previously introduced BEA Systems to answerFriend, a leader in the development of natural language processing technology, used to improve customer relationship management. The firm has become one of answerFriend's first clients and will use the technology to provide an enhanced experience for its customers. BEA Systems, Inc. offers its employees tuition reimbursement, credit union membership, company performance awards, financial planning assistance and flexible spending accounts.

BRANDS/DIVISIONS/AFFILIATES: PowerLoom Corporation BEA WebLogic SofTouch Systems, Inc. BEA WebLogic Java Adapter for Mainframe 4.1 Accenture answerFriend Idapta Warburg Pincus

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. William T. Coleman III, CEO Alfred S. Chuang, Pres. Alfred S. Chuang, COO William M. Klein, CFO David Hall, Sr. VP-International Sales Rhonda Louise Hocker, CIO Terence Dwyer, Sr. VP-Eng. Matthew S. Green, Sr. VP-Worldwide Oper. Barbara J. Britton, Pres.-e-commerce Integration Division Sam Cece, Pres.-e-commerce Services Division Kate Hutchison, Sr. VP-Mktg. Al Shipp, Pres.-Worldwide Sales Ivan Koon, Pres.-e-commerce Application Components Division

Phone: 408-570-8000 Fax: 408-570-8091 Toll-Free: 800-817-4232 Address: 2315 N. 1st St., San Jose, CA 95131 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $464,410 (12 months) 2000 Profits: $-19,574 (12 months) Stock Ticker: BEAS 1999 Sales: $289,042 1999 Profits: $-51,582 1998 Sales: $166,447 1998 Profits: $-22,912 Employees: 1,900 1997 Sales: $64,566 1997 Profits: $-87,834 Fiscal Year Ends: 1/31 1996 Sales: $5,100 1996 Profits: $-17,700


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $300,000 Bonus: $1,524,612 Stock Purch. Plan: Y Second Exec. Salary: $300,000 Bonus: $321,645 A leading provider of e-commerce software that enables clients of all types to build online offerings




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

150


BEYOND.COM CORP

www.beyond.com




Profits: 3



Y


Y Y Y Y


TYPES OF BUSINESS: Software Products, Online Retail

Beyond.com Corp. is an e-commerce services provider that builds and manages web sites for businesses and sells software and computer related products to the government, corporate and consumer markets. The company made a name for itself by becoming the first Internet retailer of computer software. Beyond.com delivers software either by physically shipping the software package or by digitally downloading over the Internet. The firm carries over 177,000 software titles in stock with approximately 13,000 available for digital download. In addition, the Government Systems Group of the company provides digitally downloadable software and related services to a number of U.S. government agencies including the Internal Revenue Service, the Patent and Trademark Office and the Department of Defense. The U.S. Government makes up about one-quarter of the company’s sales. Over the last few years, Beyond.com has shifted its strategic focus from online retailing to becoming a business-to-business e-commerce services company. The firm’s eStore Group offers software publishers, hardware manufacturers and systems OEMs the ability to deploy full-service web stores that can be rapidly implemented more economically than if they had developed a similar web site internally. Businesses can choose from an array of services, including web site design and construction, transaction processing, physical and electronic order fulfillment, customer support, marketing and merchandising support. Customers of the eStore Group include Compaq Computing, Palm Computing and Symantec. The company looks to expand its existing customer base through an online affiliates program and direct e-mail campaigns while leveraging the web site to help promote and grow its eStore and Government Systems groups. Beyond.com was recently ranked number 36 on the Deloitte & Touche Technology Fast 500, a ranking of the 500 fastest-growing companies in North America.

BRANDS/DIVISIONS/AFFILIATES: TechShopper Software Store Computer Currents Interactive Software Shop BuyDirect eStore Group Government Systems Group U.S. Government

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ronald S. Smith, CEO Ronald S. Smith, Pres. John P. Barratt, Sr. VP/COO C. Richard Neely, Jr., VP-Finance/CFO Ronald S. Hulse, Sr. VP-Sales & Mktg. Kash Shan, Dir.-Employment John P. Pettit, Exec. VP/Chief Tech. Officer Eric A. Chatham, CIO Eric A. Chatham, Sr. VP-Infrastructure Eng. Michael J. Praisner, VP-Admin. Barry J. Shotts, VP-Bus. Dev. Laura Fulda, VP-Investor Rel. Jeffrey C. Eid, VP-Sales & Account Mgmt. Don Beery, VP-Gov't Sales & Programs Steve Cooker, VP-Gov't Systems Group

Phone: 408-855-3000 Fax: 408-327-6400 Toll-Free: Address: 3200 Patrick Henry Drive, Santa Clara, CA 95054 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $119,752 (12 months) 2000 Profits: $-60,870 (12 months) Stock Ticker: BYND 1999 Sales: $120,164 1999 Profits: $-124,765 1998 Sales: $36,650 1998 Profits: $-31,073 Employees: 169 1997 Sales: $16,806 1997 Profits: $-5,359 Fiscal Year Ends: 12/31 1996 Sales: $5,858 1996 Profits: $-1,515


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $290,000 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $205,000 Bonus: One of the first to offer software over the Internet/Over 177,000 titles availible.



$34,000 $15,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


151

BIZNESSONLINE.COM INC

www.biznessonline.com




Profits: 11




Y


TYPES OF BUSINESS: Telecommunications Provider Internet Services Telephony Services

BiznessOnline.com is a leading integrated communications provider in the Northeast, offering ecommerce and web development, hosting services, highspeed Internet access and telephony services. The company’s three Internet Data Centers and fiber-optic network serve over 12,000 web sites and domains, with space left over for continued growth. The company boasts 65,000 customer accounts and projected yearly revenues of $28 million, with repeat customers constituting about 90% of revenues. It averages about $1,000 per month for co-location services, $550 per month for dedicated services, $20 per month for dial-up services and $50 per month for web hosting services. Its bizzKits combine professional site design and web hosting into a package appropriate for small and medium-sized businesses. The company manages a host of subsidiaries such as Borg Internet Service, Xcalibur Internet Service, Infoboard Web Hosting, Ascent Networking Internet Services, Telecon Internet and Communications and Cyberzone, all closely allied with the company’s core competencies.

BRANDS/DIVISIONS/AFFILIATES: Borg Internet Service Ascent Networking Internet Services Cyberzone Telecon Internet and Communications Infoboard Web Hosting Services Xcalibur Internet Service bizzKit

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Mark E. Munro, CEO Mark E. Munro, Pres. Joseph J. Sullivan, COO Daniel J. Sullivan, CFO Lorin Beller, VP-Mktg. And New Media Scott Gilbert, VP-Management, Info. Systems Dan Russo, Dir.-Administration Services John Ryder, VP-Internet Oper. Jerry Bartone, VP-Sales Keith London, Exec. VP-Acquisitions and Mergers

Phone: 732-280-6408 Fax: 732-280-6409 Toll-Free: Address: 1720 Route 34, Wall, NJ 07719 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $25,769 (12 months) 2000 Profits: $-49,204 (12 months) Stock Ticker: BIZZ 1999 Sales: $6,741 1999 Profits: $-4,055 1998 Sales: $ 1998 Profits: $- 126 Employees: 216 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $125,000 Bonus: Stock Purch. Plan: Second Exec. Salary: $95,750 Bonus: Rapid growth through acquistions has led to a wide range of products and services.



$50,000 $35,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

152


BLUEFLY INC

www.bluefly.com




Profits: 2



Y



TYPES OF BUSINESS: Online Fashion Retailer Home Furnishings

Bluefly is a discount online vendor of designer apparel, fashion accessories and home products. The company sells over 450 brands and 55,000 types of items at discounts of 25% to 75% off comparable retail prices. It has serviced over 185,000 customer accounts in 20 countries, a record that has helped secure strategic alliances with portals like America Online, Excite, Go Network, Lycos, Yahoo!, Women.com and MSN. The company uses a third party warehouse and fulfillment center to ship its orders, delivering 98% of orders within 24 hours of placement during the holiday season. It was among the first to establish a co-branded Visa and MasterCard through a subsidiary of First USA bank, a move that helped propel it into the top rank of online clothing companies. After running afoul of listing requirements on the NASDAQ, the company was able to secure financing and avoid removal from the exchange. Under the terms of the deal, however, the company now faces a lien on almost all of its assets, including cash balances, that entitles the holder to collect through any means possible in the event of a default. The company recently laid off around 35% of its workforce.

BRANDS/DIVISIONS/AFFILIATES:

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. E. Kenneth Seiff, CEO E. Kenneth Seiff, Pres. Patrick C. Barry, COO Patrick C. Barry, CFO Andy Hilford, Dir.-MIS Nicole Kule, Merchandise Mgr. Jonathan B. Morris, Sec. Patrick C. Barry, Exec.VP-Oper. Margaret McCann, VP-Comm. E. Kenneth Seiff, Treas.

Phone: 212-944-8000 Fax: 212-354-3400 Toll-Free: Address: 42 W. 39th St, 9th Floor, New York, NY 10018 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $17,512 (12 months) 2000 Profits: $-21,109 (12 months) Stock Ticker: BFLY 1999 Sales: $5,109 1999 Profits: $-13,194 1998 Sales: $ 243 1998 Profits: $-3,656 Employees: 86 1997 Sales: $ 1997 Profits: $- 381 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $206,519 Stock Purch. Plan: Second Exec. Salary: $150,958 Name brand fashion at discount prices. Clever and aggressive marketing.



Bonus: Bonus:

$25,491 $25,491


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


153

BMC SOFTWARE INC

www.bmc.com




Y

Profits: 5





TYPES OF BUSINESS: Computer Software-Mainframe Related Maintenance, Enhancement and Support Services Systems Management Software Consulting Training

BMC Software is one of the largest independent systems software developers. The company provides software solutions that enhance the availability, performance and recoverability of its customers’ business-critical applications to help them better manage their operations. Business-to-business and business-to-customer ebusiness adds additional complexity to client environments, which BMC serves by providing tools that monitor, manage, control and optimize all components in an e-business transaction. The firm's portfolio of more than 400 systems management solutions allows its customers to manage these components and technologies within their information technology (IT) systems from endto-end, from legacy databases and applications on large mainframes to customer-facing web portals and exchanges. In addition, BMC's professional services organization provides a comprehensive suite of consulting services and education. With its growing professional services business, the firm has moved from being a provider of software products to becoming a complete solutions provider. The bulk of BMC's revenue (approximately 65%) comes from mainframe-related tools and services. In 1999, the company doubled in size when it acquired Boole & Babbage along with New Dimension Software. In 2000, the firm acquired OptiSystems, a business-to-business software developer, which was followed by the 2001 purchase of Perform SA, a French web-based network optimization software developer. BMC is consistently rated as one of America’s best places to work. The company features an enclosed campus that offers on-site car wash, health club, outdoor activities such as volleyball, laundry, a hairstyle salon and two restaurants. The firm also shares revenue from new products to employees who develop them. BMC offers comprehensive insurance coverage, dollar-for-dollar matching 401(k) savings and Employee Referral Program. The company also offers casual attire every day, free soft drinks and snacks and covered parking.

BRANDS/DIVISIONS/AFFILIATES: PATROL Optimizer Unload Plus Change Manager Recovery Manager Boole & Babbage, Inc New Dimension Software Ltd. Evity, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert E. Beauchamp, CEO Robert E. Beauchamp, Pres. William M. Austin, CFO Wayne S. Morris, VP-Corp. Mktg. Roy J. Wilson, Sr. VP-Human Resources Kirill Tatarinov, Chief Tech. Officer Robert H. Whilden, Jr., Sec. Robert H. Whilden, Jr., General Counsel Debra Tummins, Sr. VP-Field Oper., Americas Phillip Quigley, VP-Emerging Markets Pam Austin, Dir.-Worldwide Public Relations Stephen B. Solcher, Treas. John W. Cox, Chief Accounting Officer Darroll Buytenhuys, Sr. VP-Field Oper., Int'l.

Phone: 713-918-8800 Fax: 713-918-8000 Toll-Free: 800-841-2031 Address: 2101 City W. Blvd., Houston, TX 77042-2827 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,719,200 (12 months) 2000 Profits: $242,500 (12 months) Stock Ticker: BMC 1999 Sales: $1,303,900 1999 Profits: $362,600 1998 Sales: $985,200 1998 Profits: $188,500 Employees: 6,677 1997 Sales: $791,900 1997 Profits: $184,400 Fiscal Year Ends: 3/31 1996 Sales: $428,800 1996 Profits: $105,600


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $400,000 Bonus: $817,348 Stock Purch. Plan: Y Second Exec. Salary: $220,000 Bonus: $329,652 Large R&D investment/Addressing broad-based computer needs/Aggressive acquisition strategy.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

154


BORLAND SOFTWARE CORPORATION Industry Group Code: 511200 Ranks within this company's industry group: Sales: 32 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y

www.borland.com

Profits: 19





TYPES OF BUSINESS: Software-Development Tools Application Implementation Platforms Online Community for Developers Application Service Provider (ASP)

Borland produces software platforms for the creation and operation of e-business applications, with an emphasis on reducing development time and increasing user productivity. For development, Borland offers JBuilder, C++Builder, Delphi and Kylix. JBuilder and C++Builder form development environments for the Java and C++ programming languages, respectively. Delphi enables rapid applications development and Kylix serves the same function for Unix operating systems. For deployment, the company offers InterBase, AppServer and VisiBroker. InterBase is an SQL database designed to be embedded into applications. AppServer facilitates the deployment of business applications and VisiBroker is intended to foster the creation of distributed enterprise applications. AppCenter, a visual distributed application management system, offers the ability to coordinate these product lines. The company provides support for software developers through an online developer community and the highly regarded web resource community.borland.com, a repository for technical knowledge, company services and third-party services. With a product line generally considered to be the industry standard, the company’s high-flying clients include Sun Microsystems, Oracle, Silicon Graphics, Netscape and others.

BRANDS/DIVISIONS/AFFILIATES: Jbuilder C++Builder Delphi Kylix InterBase AppServer VisiBroker Bedouin

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Dale L. Fuller, CEO/Pres. Dale L. Fuller, Pres. Doug Barre, Sr. VP/COO Frederick A. Ball, Exec. VP/CFO Stephanie Schwieghofer-Jones, VP-Mktg. Roger A. Barney, Sr. VP-Corp. Services Roger Barney, Sr. VP-Corp. Services Keith E. Gottfried, Corp. Sec. Keith E. Gottfried, General Counsel Roger A. Barney, Chief Admin. Officer Ted Shelton, Sr. VP-Bus. Dev./Chief Strategy Officer Marilee Adams, VP-Corp. Comm. Lynn Farris, Dir.-Investor Relations

Phone: 831-431-1000 Fax: 831-431-4141 Toll-Free: Address: 100 Enterprise Way, Scotts Valley, CA 95066 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $191,100 (12 months) 2000 Profits: $20,700 (12 months) Stock Ticker: BORL 1999 Sales: $174,800 1999 Profits: $22,700 1998 Sales: $189,100 1998 Profits: $8,300 Employees: 934 1997 Sales: $145,900 1997 Profits: $-3,900 Fiscal Year Ends: 12/31 1996 Sales: $171,000 1996 Profits: $-128,200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $888,462 Stock Purch. Plan: Y Second Exec. Salary: $335,577 Focus on the needs of software developers.



Bonus: Bonus:

$300,000 $311,175


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


155

BOTTOMLINE TECHNOLOGIES INC

www.bottomline.com




Y

Profits: 47





TYPES OF BUSINESS: Software-Electronic Banking Online Billing Online Payment Online Invoicing

Bottomline Technologies provides services that allow organizations to control, manage and issue payments electronically to facilitate e-commerce. Bottomline Technologies' software integrates into existing corporate payment applications such as accounts payable and payroll. Over 5,500 customers from a wide array of industries have implemented the software, including 50 of the Fortune 100 companies and 95 of the U.K.’s largest corporations. Industry leaders such as Oracle, Microsoft, Citibank, Lockheed Martin, Johnson & Johnson, Proctor & Gamble and Boeing use Bottomline's products. The software presents a cost-effective and secure alternative to printing paper checks and also allows companies to do business more effectively over the Internet. Its webenabled offerings are comprised of NetTransact, an online invoicing and payment solution; PayBase WebSeries, for web-based payment, reporting and authorization; and BankQuest, for Internet access to electronic banking applications. Another offering, SmARt Cash software, improves the efficiency of accounts receivable departments by automating their software. The acquisition of Checkpoint Holdings in the U.K. acted as a beachhead for the company in the international market, opening a new distribution channel and support network for overseas partners and consumers. The acquisition of Flashpoint, a web-based development organization headquartered in Boston, reinforced the firm’s development services.

BRANDS/DIVISIONS/AFFILIATES: NetTransact PayBase BankQuest SmARt Cash Checkpoint Holdings Flashpoint

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Daniel M. McGurl, CEO Joseph Mullen, Pres. Robert A. Eberle, Exec. COO Robert A. Eberle, CFO Jonathan Smolowe, VP-North American Sales Lisa Kolosey, Mgr. Human Resources Eric Campbell, Chief Tech. Officer Eric Campbell, Head of Product Strategy and Mktg. Dave Hickey, VP-Strategic Alliances

Phone: 603-436-0700 Fax: 603-436-0300 Toll-Free: 800-243-2528 Address: 155 Fleet St., Portsmouth, NH 03801 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $49,100 (12 months) 2000 Profits: $-14,300 (12 months) Stock Ticker: EPAY 1999 Sales: $39,300 1999 Profits: $4,100 1998 Sales: $29,000 1998 Profits: $1,600 Employees: 365 1997 Sales: $22,100 1997 Profits: $-1,300 Fiscal Year Ends: 6/30 1996 Sales: $18,100 1996 Profits: $ 900


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,000 Bonus: Stock Purch. Plan: Second Exec. Salary: $200,000 Bonus: Large customer base/Ability to integrate a variety of vital financial functions.



$100,000 $80,000


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y

156


BRAUN CONSULTING INC

www.braunconsult.com





Profits: 4

Y




TYPES OF BUSINESS: Consulting-Internet Software Implementation

Braun Consulting provides Internet-related professional services. The company focuses on helping businesses become more successful by using better strategies, data, information and knowledge. It strives to create business and Internet strategies that concentrate on client customers, use customer relationship management and data warehousing capabilities to sustain growth and enhance profitability, and develop networking applications for electronic commerce and information distribution. The firm generates almost all of its revenues from consulting services, charged on a time-and-materials and fixed-price basis. It boasts a clientele of Fortune 500 and middle market businesses and is a Microsoft Certified Solution Provider. Hyperion Solutions, the leading provider of analytic application software for reporting, analysis, modeling and planning, named Braun a Gold Consulting Partner in recognition of its applications built for Hyperion’s Essbase OLAP (online analytical processing) Server, the leading cross-platform enterprise OLAP server. The company is also a partner of SAS Institute, the market leader in integrated data warehousing and decision support software, and offers customers SAS software solutions and services. Clients, past and present, include AT&T, Citigroup, DirectTV, General Electric, Motorola, the CIT Group and TMP Worldwide.

BRANDS/DIVISIONS/AFFILIATES: Vertex Partners

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Steven J. Braun, CEO Steven J. Braun, Pres. Thomas J. Duvall, Exec. VP/COO Anne L. Zaczek, Sr. VP-Finance Kurt M. Schroeder, VP-Sales and Mktg. Curt S. Sellke, Sr. VP/Chief People Officer James M. Oddo, CIO Kevin J. Spars, Controller Gregory A. Ostendorf, Corp. Sec. Gregory A. Ostendorf, General Counsel Thomas A. Schuler, VP-Corp. Dev. Thomas A. Schuler, Sr. VP-Investor Rel. Paul J. Bascobert, Sr. VP-Bus. Strategy Stephen J. Miller, Exec. VP James M. Kalustian, Exec. VP Michael J. Evanisko, Exec. VP

Phone: 312-984-7000 Fax: 312-984-7033 Toll-Free: 800-682-7286 Address: 30 W. Kinzie, Ste. 1600, Chicago, IL 60610 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $76,644 (12 months) 2000 Profits: $1,659 (12 months) Stock Ticker: BRNC 1999 Sales: $47,304 1999 Profits: $1,635 1998 Sales: $27,862 1998 Profits: $ 783 Employees: 572 1997 Sales: $19,508 1997 Profits: $3,039 Fiscal Year Ends: 12/31 1996 Sales: $11,272 1996 Profits: $-14,589


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $333,333 Stock Purch. Plan: Second Exec. Salary: $315,000 Relationships with Hyperion and Microsoft.



Bonus: Bonus:

$65,000 $63,000


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International:


157

BREAKAWAY SOLUTIONS INC

www.breakaway.com





Profits:

Y




TYPES OF BUSINESS: Internet B2B Information Services E-business Solutions Strategy Solutions Hosting Services

Breakaway Solutions is a leading full service provider of ebusiness solutions, creating and operating business-tobusiness enterprises for corporate clients. Its integrated offerings include strategy, branding, user experience, ebusiness implementation and application hosting solutions. Solutions are developed at centralized Breakaway Solution Centers, where employees can collaborate with clients in person. Strategy solutions include application portfolio management, chief information officer outsourcing and industry and competitor reviews. E-business solutions cover everything from transaction systems, content generation tools and site traffic analysis to marketing and sales force automation. On the hosting end, services range from hardware and operating system support to security and database administration. Breakaway’s staff has extensive experience with applications and programming in Java, XML, Microsoft technology, wireless technology and XML standards. The company has offices across the United States, 11 application hosting facilities in North America, Amsterdam and Australia and outposts in London and Dublin. It laid off 30% of its employees because of the sluggish business environment. Clients include Dell, Sun Microsystems, Honeywell, VerticalNet, Morningstar.com, Kemper Funds and New York Life.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Bill Loftus, CEO Bill Loftus, Pres. Mia Sette, Sr. VP-Sales and Mktg. John Loftus, Sr. VP-Professional Services Ralph Smoot, VP-Application Services Edwin Marin, VP-Northeast Region Cindy Kalow, VP-Central Region

Phone: 610-828-5800 Fax: 610-828-5809 Toll-Free: 800-925-7100 Address: 1000 River Road Ste. 400 4th Floor, Conshohocken, PA 19428 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 9 months. 2000 Sales: $87,927 ( 9 months) 2000 Profits: $-40,080 ( 9 months) Stock Ticker: BWAYE 1999 Sales: $25,390 1999 Profits: $-10,367 1998 Sales: $10,018 1998 Profits: $- 575 Employees: 705 1997 Sales: $6,118 1997 Profits: $1,074 Fiscal Year Ends: 12/31 1996 Sales: $3,462 1996 Profits: $ 618


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,000 Stock Purch. Plan: Second Exec. Salary: $219,053 International business base/Blue-ribbon clients



Bonus: Bonus:

$79,500 $97,734


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

158


BROADCOM CORP

www.broadcom.com




Y Y

Profits: 4





TYPES OF BUSINESS: Integrated Circuits-Broadband Transmission Circuits for Cable Modems Circuits for DSL Devices Internet Content

Broadcom Corporation provides highly integrated silicon solutions that enable broadband digital transmission of voice, data and video content to and throughout the home and within the business enterprise. Broadcom has products that enable digital data to be transmitted at high speeds over existing communications infrastructures that were not necessarily made to support this kind of transmission. The company also designs, develops and supplies integrated circuits for communications markets, including cable set-top boxes, cable modems, high speed office networks, direct broadcast satellite and terrestrial digital broadcast, home networking and DSL (digital subscriber lines). Recently, Broadcom launched its CablexChange software solution for voice-over Internet Protocol applications. The company also announced the industry’s first four-channel voice modem reference design that will accelerate the deployment of devices that will enable the transmission of digital voice, fax and data packets over data networks and the Internet. Broadcom partnered with Gotcha International, a well-known surfwear and media company, to create Broadband Interactive Group, Inc., (B.I.G.) to target the creation of interactive content for the 10- to 24-year-old age group. The company has an aggressive acquisition strategy, including the purchase of all or components of Maverick Networks, HotHaus Technologies, Innovent Systems, Allayer Communications and most recently, ServerWorks. Through these acquisitions, Broadcom has expanded its product offering as well as enabled the convergence of technology into advanced system-on-a-chip solutions for the delivery of voice, video and data in a variety of applications.

BRANDS/DIVISIONS/AFFILIATES: Broadband Interactive Group Inc. (B.I.G.) CablexChange

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Henry T. Nicholas III, CEO Henry T. Nicholas III, Pres. William J. Ruehle, VP/CFO Tim M. Lindenfelser, VP-Mktg. Nancy Tullos, VP-Human Resources Henry Samueli, Chief Tech. Officer Vahid Manian, VP-Manufacturing David A. Dull, Corp. Sec. David A. Dull, General Counsel Vahid Manian, VP-Mfg. Oper. David A. Dull, VP-Bus. Affairs David A. Dull, VP-Business Affairs Aurelio E. Fernandez, VP-Worldwide Sales Martin J. Colombatto, VP/General Mgr.-Networking Bus. Jeff Thermond, VP-Home Networking Bus. Unit

Phone: 949-450-8700 Fax: 949-450-8710 Toll-Free: Address: 16251 Alton Pkwy., Irvine, CA 92618-3616 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,096,200 (12 months) 2000 Profits: $-687,800 (12 months) Stock Ticker: BRCM 1999 Sales: $521,200 1999 Profits: $72,500 1998 Sales: $216,700 1998 Profits: $21,400 Employees: 2,797 1997 Sales: $42,341 1997 Profits: $-7,000 Fiscal Year Ends: 12/31 1996 Sales: $23,900 1996 Profits: $2,400


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $110,000 Stock Purch. Plan: Y Second Exec. Salary: $110,000 Chip designs to enable state-of-the-art broadband communications.



Bonus: Bonus:

$98,430 $38,815


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


159

BROADVISION INC

www.broadvision.com




Y

Profits: 97





TYPES OF BUSINESS: Computer Software-Web Site Tools XML Software Content Management Software

BroadVision, Inc. provides industrial-strength software application solutions for personalized, one-to-one business systems on the global Internet, intranets and extranets. These solutions enable rapid and cost-effective prototyping, development and on-going operation of electronic commerce, customer service, interactive publishing and knowledge management applications over the Internet. The company’s products and services are targeted at businesses developing web site applications for consumers, business customers and employees. The BroadVision One-to-One application system provides businesses with end-to-end solutions for developing, implementing, operating and maintaining web site applications tailored to the needs and interests of individual web site visitors. A principal feature of BroadVision One-to-One is a set of building blocks called dynamic objects and application templates that implement capabilities required to build industrial-strength web applications. The company also offers consulting, professional, education and client support services. BroadVision markets its products primarily through a direct sales organization with operations in North America, Europe and the Pacific Rim. Broadvision’s strategic alliance with Seibel Systems, Inc, has greatly strengthened its web-based customer relationship management solutions offerings. The company has entered into alliances with a variety of other businesses such as New Era of Networks, Inc., cozone.com and Shop at Home Network. Most recently, BroadVision has partnered with professional services provider PricewaterhouseCoopers to form an e-commerce alliance. In the spring of 2001, the firm made its Retail Commerce Suite more appealing to retailers than ever, with mobile device support, call-center integration and templates in Java. Best of all, a new Merchandising Workbench enables buyers and managers to enter product changes without help from the IT department. BroadVision was ranked fourth best place to work in a survey conducted by Inter@ctive Week.

BRANDS/DIVISIONS/AFFILIATES: BroadVision One-to-One BroadVision One-to-One Visual Development Center BroadVision One-to-One Application Center Dynamic Command Center BroadVision One-to-One Webapps Interleaf, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Pehong Chen, CEO Pehong Chen, Pres. Randall Bolten, CFO Sandra Vaughn, VP-Mktg. Sharon Haag, Mgr.-Human Resources Eric J. Golin, Chief Tech. Officer Clark W. Catelain, VP-Engineering Randall C. Bolten, Exec. VP-Oper. Perry W. Thorndyke, VP-Business Dev. Michael A. Kennedy, VP-Global Strategic Alliances Gino Padua, VP/General Mgr.-Worldwide Channels

Phone: 650-261-5100 Fax: 650-261-5900 Toll-Free: Address: 585 Broadway, Redwood City, CA 94063 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $413,900 (12 months) 2000 Profits: $-159,200 (12 months) Stock Ticker: BVSN 1999 Sales: $115,500 1999 Profits: $18,800 1998 Sales: $50,900 1998 Profits: $4,000 Employees: 2,200 1997 Sales: $27,100 1997 Profits: $-7,400 Fiscal Year Ends: 12/31 1996 Sales: $10,900 1996 Profits: $-10,100


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $352,284 Bonus: $106,250 Stock Purch. Plan: Second Exec. Salary: $228,308 Bonus: $40,000 Focus on software that assists specific industries/January 2000 acquisition of Interleaf, Inc. gives the firm an XML software product.




Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y

160


BUSINESS OBJECTS SA

www.businessobjects.com




Y

Profits: 16





TYPES OF BUSINESS: Software-Corporate Data E-Business Intelligence Solutions

Business Objects S.A. develops, markets and supports integrated enterprise decision support software. Decision support software allows users to access, analyze and share information derived from a variety of sources and enhances the decision making process of a business by providing key information and analysis. The software also enables users to direct queries to databases using representations of information that are understandable by non-technical end users. Data retrieved by these queries can then be analyzed using various tools and reports can be produced to present the results of the analysis. The company has led the charge into Internet applications in its industry, allowing clients to strengthen relationships with customers, partners and suppliers over the web. Its products are used by groups that range in size from 20 people to 20,000, in the case of enterprise deployments. Its principal product, BusinessObjects, is an integrated query, reporting and online analytical processing tool that operates on Windows and UNIX Motif client/server operating systems and is interoperable with most major databases. It won InfoWorld Readers' Choice Award as the Knowledge Management/Business Intelligence Product of the Year in 2001. A related set of offerings under the BusinessObjects name facilitates information extraction and data processing. Another product, WebIntelligence, duplicates many of the BusinessObjects functions for the Internet environment. The company has over 1,300,000 users at over 8,600 companies such as Peugeot, Shell Oil and British Telecom. Its customers number more than 13,100 in over 80 countries. The firm’s North American headquarters are located at 3030 Orchard Parkway, San Jose, California, 95134, and can be reached at 408-953-6000.

BRANDS/DIVISIONS/AFFILIATES: BusinessObjects WebIntelligence

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Bernard Liautaud, CEO Bernard Liautaud, Pres. Clifton T. Weatherford Jr., CFO David Kellogg, Sr. Group VP-Mktg. Jean Marc Morawski, Dir.-Human Resouces John Powell, Sr. Group VP-Worldwide Oper. Lawrence Lieberman, Group VP-Corp. Dev. Terrie Ramsey, Group VP-Worldwide Customer Support Mark Tice, VP-Global Alliances Eric Bregand, Group VP-Product Group

Phone: +33-1-41-2521-21 Fax: 33-1-41-25-31-00 Toll-Free: 800-527-0580 Address: 1 Square Capital, 92300 Levallois-Perret, France

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $348,900 (12 months) 2000 Profits: $42,400 (12 months) Stock Ticker: BOBJ 1999 Sales: $241,600 1999 Profits: $23,800 1998 Sales: $166,900 1998 Profits: $10,300 Employees: 1,888 1997 Sales: $114,300 1997 Profits: $2,900 Fiscal Year Ends: 12/31 1996 Sales: $85,100 1996 Profits: $5,200


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Y Growth through acquisition.




Bonus: Bonus:

$356,780 $127,037


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


161

BUY.COM INC

www.buy.com




Profits: 1



Y



TYPES OF BUSINESS: Consumer Electronics, Online Retail Book Sales Recorded Music Sales Computer Sales Software Sales Sporting Good Sales Wireless Products Office Supplies

Buy.com, Inc. is an online retailer that sells a wide variety of items, including computer hardware and peripherals, software, books, videos, computer games, music, clearance products, consumer electronics and golf-related products. The company offers over one million products through nine different online specialty stores linked by the main buy.com web site. Buycomp.com offers over 29,000 computer products, including computers, printers, monitors, modems and peripherals. Buysoft.com markets over 9,000 computer software titles from leading manufacturers such as Microsoft, Adobe and Corel. Buybooks.com offers over 490,000 hardback, paperback and audio book titles, and enables customers to read the first chapter of many books, submit their own book reviews and read professional reviews and those submitted by other customers. Buyvideos.com retails approximately 55,000 DVD and VHS titles from multiple categories, including comedy, action, drama, documentary and foreign films. Buygames.com offers over 1,700 games for the Nintendo64, PlayStation, Sega Saturn, Dreamcast and Game Boy system as well as PC and Mac games, strategy guides and gaming hardware. Buymusic.com sells over 260,000 music titles in both CD and cassette formats from a variety of categories. Buyclearance.com markets brand name close-out inventory, mainly home electronics and computer hardware, from some of the most popular manufacturers. Buyelectronics.com offers brand name consumer electronic products, including cameras, DVD players, telephones and televisions. Buygolf.com sells brand name golf equipment and other golf-related products and accessories, including golf clubs, bags, balls, shoes, clothes and memorabilia. Buy.com is currently shifting its corporate strategy to focus more on its core products categories, computers and electronics. In February 2001, the firm parted ways with Mitch Hill, its CFO and Greg Hawkins, CEO. Slumping business during the 2000 holiday season led the company to close its Canadian and British business units. The company laid off 50% of its workforce in 2001.

BRANDS/DIVISIONS/AFFILIATES: BUYGOLF.com BUYCLEARANCE.com BUYCARS.com, Inc. TENPERCENTOFFWALMART.com SoftBank America United Airlines

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. James Roszak, Interim CEO Robert Price, CFO John C. Herr, VP-Sales and Mktg. Lourdes Ramboa, Dir.-Human Resources Robb Brock, VP-Tech. Anthony A. McAlister, VP-Info. Services Keven F. Baxter, Corp. Sec. Keven F. Baxter, General Counsel Brent Rusick, VP-Sales and Oper. Murray H. Williams, VP-Global Bus. Dev. Keven F. Baxter, VP-Corp. Affairs Thomas A. Wright, VP-Fulfillment Oper. Travis Fagan, VP-Customer Service Michael D. Walkey, VP-Prod. Mgmt.

Phone: 949-389-2000 Fax: 949-389-2800 Toll-Free: 888-880-1030 Address: 85 Enterprise Suite 100, Aliso Viejo, CA 92656 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $787,670 (12 months) 2000 Profits: $-133,022 (12 months) Stock Ticker: BUYX 1999 Sales: $596,848 1999 Profits: $-130,168 1998 Sales: $125,290 1998 Profits: $-17,844 Employees: 258 1997 Sales: $ 878 1997 Profits: $- 390 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y Extremely competitive prices.




Bonus: Bonus:

$ $10,000


Southwest:

Midwest:

Southeast:


Northeast:

International: Y

162


CABLETRON SYSTEMS INC

www.cabletron.com




Y

Profits: 3





TYPES OF BUSINESS: Computer Networking Equipment-LAN Connectivity WAN Connectivity Hardware and Software Network Testing Equipment Cable Assemblies Layer 3 Switches

Cabletron Systems, Inc. delivers flexible and scalable network access and communications equipment and software to Global 2000 enterprises, service providers and small businesses worldwide. Cabletron's products include standards-based Ethernet, Fast Ethernet, Token Ring, fiber distributed data interface (FDDI), asynchronous transfer mode (ATM) and wide area networks (WAN) networking solutions. The company also develops software such as its SPECTRUM Enterprise Manager for network administration. The firm provides its leading-edge business solutions to global customers for enterprise connectivity, service provider infrastructures, software and professional services by maintaining significant operations in the U.S., Europe, the Pacific Rim and other industrialized areas of the world. The firm has announced its plans to establish four subsidiaries, Aprisma Management Technologies, Enterasys Networks, GlobalNetwork Technology Services and Riverstone Networks, to enable it to focus on key high-growth areas of the communications marketplace, including infrastructure management, enterprise e-business, professional services and service providers. Cabletron recently sold its Digital Network Products Group (DNPG) to Gores Technology Group. The company is in the process of evaluating its strategic options regarding many of its low port count chassis base switching solutions and its NetVantage branded switch products to exclusively focus on core, high growth products. Cabletron sold its manufacturing and repair services operations located in Rochester, New Hampshire and Limerick, Ireland to Flextronics International and sold its FlowPoint subsidiary to Efficient Networks. Customers include government agencies, which account for 15% of sales, manufacturers, banks and universities. The firm plans to sell off slow growing businesses and plans to eventually take its four subsidiaries public. The firm provides employees with an internal training program and a tuition reimbursement.

BRANDS/DIVISIONS/AFFILIATES: SPECTRUM NetVantage Aprisma Management Technologies Enterasys Networks Digital Networks Product Business Riverstone Networks GlobalNetwork Technology Services OASys Group, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Piyush Patel, CEO Piyush Patel, COO David J. Kirkpatrick, CFO Thomas N. Gleason, Exec. VP- North American/South American Sales Linda Pepin, Sr. VP-Human Resources Thomas D. Bunce, Exec. VP- Product Dev. Eric Jaeger, Exec. VP-Corp. Affairs Gary Workman, Pres.-Oper. Asia/Pacific Michael Skubisz, Pres.-Aprisma Management Technologies Earle Humphreys, Pres.-GlobalNetwork Technology Services Enrique P. Fiallo, Pres.-Enterasys Networks Romulus Pereira, Pres.-Riverstone Networks

Phone: 603-332-9400 Fax: 603-332-8007 Toll-Free: Address: 35 Industrial Way, Rochester, NH 03867 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,459,600 (12 months) 2000 Profits: $464,300 (12 months) Stock Ticker: CS 1999 Sales: $1,411,279 1999 Profits: $-245,391 1998 Sales: $1,377,330 1998 Profits: $-34,961 Employees: 4,456 1997 Sales: $1,406,552 1997 Profits: $226,079 Fiscal Year Ends: 2/28 1996 Sales: $1,100,349 1996 Profits: $144,485


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $289,000 Stock Purch. Plan: Y Second Exec. Salary: $252,879 Reorganization into four companies/Substantial government contracts.



Bonus: Bonus:

$126,150 $490,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


163

CAIS INTERNET INC

www.cais.com




Profits: 2




Y Y Y Y


TYPES OF BUSINESS: Mobile Internet Connection Services Fixed Internet Service Provider Internet Access in Hotel Rooms

CAIS Internet, Inc. is a nationwide supplier of broadband Internet access solutions and provides price competitive high speed Internet services and bundled data solutions to businesses nationwide. CAIS offers always-on, broadband internet access to commercial and residential customers through its various bandwidth products in 29 major metropolitan areas throughout the U.S. It also provides service to certain hotel properties utilizing several different technology platforms. All of CAIS's broadband services utilize its own tier-one, nationwide Internet network and several proprietary technologies. The company also maintains unmanned business centers and Internet kiosks nationwide to deliver broadband Internet access and content to public venues, such as airports, retail centers, hotel lobbies and cruise ships. The firm is implementing a comprehensive plan to rebrand itself in the marketplace as a tier-one ISP, offering a full suite of bundled broadband data services. It plans to expand its core internet services segment through an increased focus on sales of bundled broadband services such as Internet access, web hosting and co-location services to businesses nationwide. CAIS will also aggressively focus on sales of retail and wholesale digital line subscriber (DSL) services, sales of T-1's and other always-on bandwidth connections. CAIS recently signed an agreement to provide United Dominion Realty Trust with high speed Internet access to over 80,000 of its apartments in 21 states. The company was awarded a contract to provide services for 400,000 guest rooms and 2,700 properties worldwide for Bass Hotels. Some of the popular hotels that will receive the services are Holiday Inn, Holiday Inn Express, Crown Plaza and Intercontinental Hotels and Resorts.

BRANDS/DIVISIONS/AFFILIATES: OverVoice CAIS Software Solutions Business Anywhere

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael Lee, CEO Michael Lee, Pres. Evans K. Anderson, COO Andrew Hines, CFO Evans K. Anderson, Exec.VP-Sales and Mktg. Frank R. Kent, VP- Human Resources Mike Abbott, Chief Tech. Officer Richard W. Durkee, VP-Info. Tech. Michael G. Plantamura, VP/Corp. Sec. Michael G. Plantamura, VP/General Counsel Richard W. Durkee, VP-Oper. Stephen Rice, VP-Bus. Dev. Gary H. Rabin, Exec.VP-Finance and Strategic Planning

Phone: 202-715-1300 Fax: 202-463-7190 Toll-Free: Address: 1255 22nd St. NW, 4th Fl., Washington, DC 20037 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $31,956 (12 months) 2000 Profits: $-276,530 (12 months) Stock Ticker: CAIS 1999 Sales: $10,784 1999 Profits: $-52,437 1998 Sales: $5,315 1998 Profits: $-12,257 Employees: 650 1997 Sales: $4,556 1997 Profits: $-5,025 Fiscal Year Ends: 12/31 1996 Sales: $3,697 1996 Profits: $- 808


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Unique focus on serving travelers who need Internet access.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

164


CALICO COMMERCE INC

www.calicocommerce.com




Y


Profits: 63

Y Y


Y



TYPES OF BUSINESS: Software-Internet Business Startup Assistance Online Marketplaces

Calico Commerce is a provider of e-business applications that enable corporations to sell over the Internet, through existing channels and within Net markets. Calico offers a highly scalable, open application server-based ecommerce application suite designed to serve the unique needs of Global 2000 suppliers, distributors and Net market makers. Calico's products and services allow companies to rapidly deploy e-business capabilities that are designed to increase revenue, lower operating costs, improve customer satisfaction and create competitive advantage. The company’s electronic commerce software is broadly applicable to a wide range of industries, markets, products and services. Current Calico customers include a number of companies that have adopted aggressive electronic business strategies, such as Best Buy, CitiGroup, Cisco, Dell, Gateway, GE Capital, Merrill Lynch, Nortel Networks, Qwest, Staples, Telia and UUNET. Emerging Net market makers customers include companies such as Chemdex (now Ventro), Home Depot Maintenance Warehouse, ClubCorp (ePurchase.net), Exclaim Technologies, Inc., ZoneTrader.com, TheAgZone.com, iCongo.com, SingleSourceIT and HomePortfolio.com. Calico’s e-business application suite enables corporations to sell products and services via the web. The applications provide customers with the ability to create aspects of person-to-person selling in an online environment, matching unique customer needs with products to drive revenue growth and increase customer satisfaction. These applications can be implemented individually or as part of the entire suite, depending on customer preference. All of Calico's e-business applications are based on its Lightning Architecture, a Java-based application server which provides support for high transaction volumes and has a proven track record as the foundation of many of the world's most heavily trafficked e-commerce sites. The company recently laid off 120 people, or 45% of its staff.

BRANDS/DIVISIONS/AFFILIATES: MarketStream Calico Commerce URLe2Market.com Lightning Architecture

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Alan P. Naumann, CEO Alan P. Naumann, Pres. Les Wright, CFO Matthew S. DiMaria, VP-Mktg. & Sales Shelly Begun, VP-Human Resources Ed Silky, Chief Tech. Officer Michael M. Ouye, Sr. VP-Eng. Ron Ibarra, Dir.-Admin. Beverly Powell-Goldman, VP-Bus. Dev. Mark Creamer, VP-NetMarket Sales

Phone: 650-254-4000 Fax: 650-254-4800 Toll-Free: 800-262-2638 Address: 515 Ellis St., Mountain View, CA 94043-2242 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $35,624 (12 months) 2000 Profits: $-27,801 (12 months) Stock Ticker: CLIC 1999 Sales: $21,413 1999 Profits: $-15,261 1998 Sales: $11,859 1998 Profits: $-5,499 Employees: 312 1997 Sales: $5,903 1997 Profits: $-6,900 Fiscal Year Ends: 3/31 1996 Sales: $2,270 1996 Profits: $-1,970


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $211,667 Stock Purch. Plan: Second Exec. Salary: $159,585 Rapid deployment for clients that are launching new sites.



Bonus: Bonus:

$45,797 $35,906


Southwest:

Midwest:

Southeast:


Northeast:

International:


165

CAMBRIDGE TECHNOLOGY PARTNERS INC Industry Group Code: 541512 Ranks within this company's industry group: Sales: 1 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y


www.ctp.com

Profits: 14

Y




TYPES OF BUSINESS: Consulting Services-Computer & Internet Software Development Services Training

Cambridge Technology Partners, Inc. is an international management consulting and systems integration firm that combines internet solutions, custom and packaged software deployment, network services and training to deliver end-to-end business solutions for Global 1000 organizations worldwide. The company's management consulting and information technology services are offered enterprise-wide. Cambridge worked with over eight technology providers to create this web experience, including Hewlett-Packard and Grey Interactive, to select the proper hardware and software and to create a userfriendly front-end design. Cambridge's customers include Bahamas Ministry of Tourism, British Petroleum, Microsoft Marketing, Cisco, Nasdaq, SwissAir and Lockheed. The company performs technology and consulting services to help its clients develop and accelerate their transition to Internet-based e-business solutions and processes. Founded in 1991, Cambridge provides strategic and management consulting as well as systems integration services to transform its clients into e-Businesses. Working in collaboration with large corporations and highvelocity middle market companies, Cambridge combines a deep understanding of integrated end-to-end services and a proven track record of shared risk and rapid delivery. Cambridge's largest business unit, the North America Business Unit, is responsible for all e-Solutions offerings in North America. On March 12, 2001, Cambridge and Novell, Inc. announced an agreement pursuant to which Novell will acquire Cambridge.

BRANDS/DIVISIONS/AFFILIATES: Cambridge Enterprise Resource Cambridge Management Consulting Excell Data Corporation Novell, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jack L. Messman, CEO Jack L. Messman, Pres. Gerard Van Kemmel, COO Alan J. Friedman, Sr. VP-Human Resources Joseph A. LaSala, Corp. Sec. Joseph A. LaSala, General Counsel Gary Schuster, Sr. VP-Corp. Communcations Patrick Mooney, VP-Investor Rel. John J. Gavin Jr., Treas.

Phone: 617-374-9800 Fax: 617-914-8300 Toll-Free: Address: 8 Cambridge Center, Cambridge, MA 02142 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $587,000 (12 months) 2000 Profits: $-62,500 (12 months) Stock Ticker: CATP 1999 Sales: $628,000 1999 Profits: $2,100 1998 Sales: $612,000 1998 Profits: $51,900 Employees: 3,824 1997 Sales: $438,000 1997 Profits: $33,800 Fiscal Year Ends: 12/31 1996 Sales: $294,000 1996 Profits: $24,000


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $382,250 Bonus: $166,279 Stock Purch. Plan: Y Second Exec. Salary: $360,000 Bonus: $ Comphrensive suite of services/Worldwide operations serving a top-notch client base.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

166


CAREERBUILDER INC

www.careerbuilder.com

Industry Group Code: 514191 Ranks within this company's industry group: Sales:

Profits:



Y






TYPES OF BUSINESS: Portal-Careers

Careerbuilder is the leading provider of targeted interactive recruiting on the Internet. The company has syndicated its technology and content to create a network that includes private-label careers sites for affiliates such as Microsoft Network, Ticketmaster Online-City Search, CNET, Business Week, USA Today, NBC Interactive and Bloomberg. Careerbuilder's Mega Job Search has the capability to provide access to over two million job postings. The web site also allows employers and human resource managers to access a broad reach of qualified candidates. This reduces their costs and allows them to select the individual most tailored to the position. Careerbuilder recently launched its first national branding campaign, which appeared on television, radio, print and Internet media. The company boasts a total of more than one million unique visitors each day. It has experienced rapid growth and rose from the number 10 ranking of career-oriented web sites towards the leading end over a period of a few months.

BRANDS/DIVISIONS/AFFILIATES: Mega Job Search

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert J. McGovern, CEO James A. Tholen, Sr.VP/CFO Diane Strahan, VP-Mktg. Lisa Regan, Human Resources Mngr. James A. Winchester Jr., Sr.VP-Engineering James A. Tholen, Corp. Sec. Bill Donnelly, VP-Sales & Customer Care

Phone: 703-259-5500 Fax: 703-709-1004 Toll-Free: Address: 10790 Parkridge Blvd. Ste. 200, Reston, VA 20191 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Subsidiary 1999 Sales: $14,900 1999 Profits: $-24,000 1998 Sales: $7,000 1998 Profits: $-12,000 Employees: 179 1997 Sales: $1,900 1997 Profits: $-7,300 Fiscal Year Ends: 12/31 1996 Sales: $ 100 1996 Profits: $-2,400


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Over 2 million jobs posted.




Bonus: Bonus:

$25,228 $31,100


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:


167

CHARLES SCHWAB CORP (THE)

www.schwab.com


Y


Y


Profits: 1





TYPES OF BUSINESS: Stock Brokerage, Online and Discount Investment Services Financial Services Mutual Funds

The Charles Schwab Corporation is primarily a discount brokerage designed for investors who do not want individual advice. In an effort to broaden its service, Schwab recently started offering investors asset allocation advice and now refers clients to independent financial advisors. The company has 290 offices in Canada, the Cayman Islands, Hong Kong, Puerto Rico, the U.K., the U.S. and the Virgin Islands. Its online trading system ranks number one in volume. Its web site accounts for over half of the firm's trades. Schwab OneSource is the company's mutual fund distributor, which sells more than 1,600 mutual funds from about 260 families of funds. The company also offers telephone-based trading, futures and commodities trading, access to initial public offerings and investment educational material. The company established Charles Schwab Canada and started a joint venture in Japan with companies led by Tokyo Marine & Fire Insurance. The company also plans to allow customers to trade most NASDAQ and some NYSE listed stocks after-hours. Charles Schwab recently launched StreetSmart Pro, which expands Schwab's electronic trading arsenal. StreetSmart Pro offers a powerful streaming market information tool featuring Nasdaq Level II quotes, real-time news and interactive intra-day charts. The firm has also acquired the quantitative trading business of Epoch Partners, including a team of 19 traders and technology specialists. The acquisition of this team significantly enhances Schwab's presence in the electronic and program trading business. In other 2001 news, the firm has announced that due to continued economic uncertainties, it plans to take additional steps to reduce operating expenses. These steps include reducing full-time equivalent employees at the company by about 13%. Each employee receives a yearly bonus that is at least 10% of his or her pay.

BRANDS/DIVISIONS/AFFILIATES: Charles Schwab & Co. Charles Schwab Investment Management, Inc. SchwabFunds Mayer & Schweitzer, Inc. StreetSmart Pro Charles Schwab Trust Company Performance Technologies Inc. Epoch Partners

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Charles R. Schwab, Co-CEO David S. Pottruck, Pres. & Co-CEO Jeremiah H. Chafkin, COO Christopher V. Dodds, CFO Susanne D. Lyons, CMO George A. Rich, Exec. VP-Human Resources Dawn G. Lepore, CIO Carrie E. Dywer, Exec. VP/General Counsel Wayne W. Fieldsa, Exec.VP-Brokerage Oper. Daniel O. Leemon, Exec.VP/Chief Stategy Officer John C. Onoda, Chief Comm. Officer John P. McGonigle, Exec. VP-Mutual Funds Admin. James M. Hackley, Exec.VP-Retail Branch Network Linnet F. Deily, Vice-Chmn./Exec. VP Robert H. Rosseau, Exec. VP-International Wayne W. Fieldsa, Exec. VP-Brokerage Oper.

Phone: 415-627-7000 Fax: 415-627-8840 Toll-Free: 800-435-4000 Address: 101 Montgomery St., San Francisco, CA 94104 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $5,787,700 (12 months) 2000 Profits: $718,100 (12 months) Stock Ticker: SCH 1999 Sales: $4,486,400 1999 Profits: $666,400 1998 Sales: $3,177,900 1998 Profits: $410,100 Employees: 25,800 1997 Sales: $2,672,000 1997 Profits: $321,000 Fiscal Year Ends: 12/31 1996 Sales: $2,174,000 1996 Profits: $275,000


ESOP Stock Plan: Y Profit Sharing: Y Top Exec. Salary: $800,004 Bonus: Stock Purch. Plan: Second Exec. Salary: $800,004 Bonus: Excellent software technology/Well-positioned as the leader in discount brokerage.



$8,101,000 $8,101,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

168


CHEAP TICKETS INC

www.cheaptickets.com




Profits: 2



Y



TYPES OF BUSINESS: Retail-Online Travel

Cheap Tickets, Inc. specializes in offering low fare and discount airline tickets via the Internet. The company sells mainly non-published airfares through contracts with more than 25 airline carriers. The tickets are for regularly scheduled flights to domestic and international destinations. Cheap Tickets also offers discounted cruise ship tickets, hotel rooms and auto rental. The company emphasizes that its web site is for serious customers, not casual shoppers, and requires users to complete a standard profile for their records. This enables Cheap Tickets to service the customers quickly, and users do not have to enter their preferences repeatedly. The web site does, however, let non-registered shoppers see some featured special deals in order to preview a few examples of the types of deals that are available. Cheap Tickets currently offers approximately 1 million nonpublished fares at any given time, covering most major domestic and international routes. Cheap Tickets sells these tickets with limitations and restrictions that make them unattractive for full fare travelers, who seek the convenience of tickets that can be exchanged or canceled and do not have advance purchase or minimum stay requirements. Cheap Tickets has contractual relationships to sell cruises on Carnival Cruises and Princess Cruises and also has contractual relationships with major auto rental companies to provide reservations. The company has also entered into a number of contracts to sell hotel room reservations. Cheap Tickets accepts online reservations and provides ticketing service through its web site at www.cheaptickets.com. On the web site, customers can access information on schedules, availability and nonpublished and published fares and book their own travel arrangements at their convenience.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Sam Galeotos, CEO Sam Galeotos, Pres. Samuel D. Horgan, CFO R. Evans Gebhardt, VP-Mktg. Paul B. Halstead, CTO Jason D. Horstman, VP-Bus. Dev. Ronald L. McElfresh, VP-Online Bus. Dev. Monica Marie Kosiorek, VP-Consumer Sales & Services Tammy A. Ishibashi, Exec.VP-Ticket Distribution

Phone: 808-945-7439 Fax: 808-946-3844 Toll-Free: Address: 1440 Kapiolani Blvd., Honolulu, HI 96814 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $98,400 (12 months) 2000 Profits: $12,000 (12 months) Stock Ticker: CTIX 1999 Sales: $339,600 1999 Profits: $7,600 1998 Sales: $171,100 1998 Profits: $1,100 Employees: 1,051 1997 Sales: $102,800 1997 Profits: $-1,000 Fiscal Year Ends: 12/31 1996 Sales: $64,600 1996 Profits: $ 700


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $496,494 Stock Purch. Plan: Second Exec. Salary: $450,000 Contracts with a long list of major airlines.



Bonus: Bonus:

$357,000 $70,000


Southwest:

Midwest:

Southeast:


Northeast:

International:


169

CHECK POINT SOFTWARE TECHNOLOGIES LTD www.checkpoint.com Industry Group Code: 511200 Ranks within this company's industry group: Sales: 15 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y


Profits: 7

Y




TYPES OF BUSINESS: Firewall Software

Check Point Software Technologies Ltd. develops, markets and supports Internet security solutions for enterprise networks and service providers (Telcos, ISPs, ASPs and MSPs), including Virtual Private Networks (VPNs), firewalls, intranet and extranet security and Managed Service Providers (MSP). The company delivers solutions that enable secure, reliable and manageable business-to-business communications over any Internet Protocol (IP) network, including the Internet, intranets and extranets. Check Point product offerings also include traffic control, quality of service and IP address management. Check Point products are fully integrated as a part of the Secure Virtual Network (SVN) architecture and provide centralized management, distributed deployment and comprehensive policy administration. The capabilities of Check Point products can be extended with the Open Platform for Security (OPSEC), enabling integration with hardware, security applications and enterprise software applications. The flagship of the company's product line, Check Point FireWall-1, is a security suite that integrates access control, authentication, encryption, network address translation, content security and auditing. The suite is extended by Check Point's OPSEC framework, which provides integration and enterprise management for FireWall-1 and many third-party security applications.

BRANDS/DIVISIONS/AFFILIATES: Check Point FireWall-1

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Gil Shwed, CEO Jerry Ungerman, Pres. Eyal Desheh, CFO Kenneth Casey, VP-American Sales Orit Menkes, VP-Human Resources Jorge Steinfeld, VP-IS Ayelet Tal, Controller Dorit Dor, VP-Products Michal Eitan, VP-Oper. Yoni Malachi, VP-Research Dev.

Phone: +972-3-753-4555 Fax: 972-3-575-9256 Toll-Free: 800-429-4391 Address: 3A Jabotinsky St., Diamond Tower, Ramat Gan, 52520 Israel

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $425,000 (12 months) 2000 Profits: $221,000 (12 months) Stock Ticker: CHKP 1999 Sales: $219,600 1999 Profits: $95,800 1998 Sales: $141,900 1998 Profits: $69,900 Employees: 1,100 1997 Sales: $82,900 1997 Profits: $40,200 Fiscal Year Ends: 12/31 1996 Sales: $31,900 1996 Profits: $15,200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Very rapid growth/Enviable profit ratios



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International: Y

170


CHECKFREE CORP

www.checkfree.com




Y


Profits: 5 Y




TYPES OF BUSINESS: Electronic Payment Processing Electronic Payment Systems and Services Billing and Statement Software Portfolio Management Systems

CheckFree is a leading provider of financial electronic commerce services, software and related products. Originally founded to introduce electronic fund transfers to apartment complexes and health clubs, CheckFree was the first company to enable customers to pay their bills over the Internet. Through its operating subsidiaries, CheckFree designs, develops and markets services that enable more than 4.4 million consumers to receive and pay bills, either over the Internet or electronically through a variety of payment points, including banks, brokerage firms, portals and interactive content sites on the Internet as well as through personal financial management (PFM) software. CheckFree's services and products are focused on enabling customers to receive electronic bills and statements, make electronic payments and collections, automate paper-based recurring financial transactions and conduct secure Internet transactions. CheckFree iSolutions, the company's e-billing and e-statement software and service unit, offers the nation's first end-toend electronic billing and payment solution. Subsidiary CheckFree Investment Services provides portfolio data management systems that help manage over 1 million portfolios handled by 225 major money management institutions. More than two-thirds of the nation's 6 billion Automated Clearing House (ACH) payments are processed each year through CheckFree's ACH software and services. CheckFree also has a strong ACH presence in Australia, Chile, Panama, Guatemala, Colombia and Malaysia. The firm’s clients include Bank of America, Bank One, Wells Fargo, First Union, Charles Schwab, Prudential Securities and Merrill Lynch. CheckFree offers its employees a casual dress code and a campus work environment.

BRANDS/DIVISIONS/AFFILIATES: CheckFree Holdings Corporation CheckFree Investment Services RCM Systems, Inc. CheckFree iSolutions CheckFree Health & Fitness Services RECON-PLUS

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Peter J. Kight, CEO Peter F. Sinisgalli, Pres. Peter F. Sinisgalli, COO David E. Mangum, CFO Harley J. Ostis, Exec. VP-Human Resources Ravi Ganesan, Exec. VP/Chief Tech. Officer Stephen Olsen, CIO Gary A. Luoma Jr., VP/Chief Acct. Officer Curtis A. Loveland, Sec. Allen Shulman, Exec. VP/General Counsel Glen Sarvady, Sr. VP-Oper. Strategy & Planning Matthew Lewis, Exec. VP-Corp.Dev. Terrie O'Hanlon, Sr. VP-Corp. Comm. Tina Moore, Investor Relations Mgr. Keven M. Madsen, Treas. Glen Sarvady, VP-Oper. Strategy and Planning Lynn Busing, Exec. VP-Acct. Mgmt. Randy McCoy, Exec. VP-EC Dev.

Phone: 678-375-3000 Fax: 678-375-1477 Toll-Free: Address: 4411 E. Jones Bridge Rd., Norcross, GA 30092 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $310,195 (12 months) 2000 Profits: $-32,320 (12 months) Stock Ticker: CKFR 1999 Sales: $250,131 1999 Profits: $10,457 1998 Sales: $233,864 1998 Profits: $-3,703 Employees: 2,475 1997 Sales: $176,445 1997 Profits: $-161,813 Fiscal Year Ends: 6/30 1996 Sales: $51,000 1996 Profits: $-138,857


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $420,000 Bonus: $551,850 Stock Purch. Plan: Y Second Exec. Salary: $294,000 Bonus: $326,865 Experiencing steady growth/Continues to introduce new products for electronic commerce.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


171

CHINADOTCOM CORP

www.corp.china.com



Y Y


Profits: 21



Y



TYPES OF BUSINESS: Portal-Chinese Language Online Retail Online News Service

Chinadotcom Corporation (China.com) operates a web portal with four sites: china.com, taiwan.com, hongkong.com and cww.com. China.com currently boasts nearly 2 million registered users. The company originated as a spin-off of China Internet, set up by Xinhua, China’s official news agency. China.com operates America Online’s AOL Hong Kong for the United States-based giant. Additionally, the company owns the majority of Yes!Net, a Taiwanese Internet firm, provides Internet advertising services with 24/7 Media Asia and Internet consulting through The Web Connection. AOL Time Warner and 24/7 Media share ownership of the firm. China.com is a portal aimed at both Chinese and international markets and is presented in three languages: simplified Chinese, traditional Chinese and English. Cww.com, presented in simplified Chinese is targeted at the Chinese mainland. The firm’s web sites sites provide comprehensive information about Greater China and the rest of the world from hi-tech to culture, sports, health and entertainment, all provided in a practical and readable way. As an e-business tool, web users can advertise their products and services on the portals and other member sites and can discuss business via e-mail, with the potential to attract foreign investment and open up domestic and international markets. Information comes from a host of world-renowned news and information services including Reuters, Xinhua News Agency and AFP. China.com and cww.com also offer a web-based email service ([email protected]) which gives users an online Chinese identity, anytime, anywhere. There are interactive chat rooms and message boards that have a strong Chinese feel, providing a valuable community service.

BRANDS/DIVISIONS/AFFILIATES: AOL Time Warner 24/7 Media

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Peter Yip, CEO Peter Hamilton, COO Daniel Widdicombe, CFO Vicky Hung, Sr. VP-Mktg./Product Dev. Tony Lam, Dir.-Human Resources Stephen McKay, Sr. VP-eBusiness Solutions Jacqueline S. Lueng, Corp. Sec. Jacqueline S. Lueng, General Counsel James Stuart, VP-Corp. Comm. Jack Lin, Chief Investment Off. Aaron Cheung, Dir.-Network Tech. Tanbir Rahman, Dir.-Software Tech.

Phone: +852-2691-2776 Fax: +852-2893-5245 Toll-Free: Address: 20/F Citicorp Centre,18 Whitfield Rd. Causeway Bay, Hong Kong, China

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $121,200 (12 months) 2000 Profits: $-59,800 (12 months) Stock Ticker: CHINA 1999 Sales: $20,200 1999 Profits: $-18,700 1998 Sales: $3,500 1998 Profits: $-8,500 Employees: 1997 Sales: $ 500 1997 Profits: $-3,100 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Internet use in China will grow at a soaring rate.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International: Y

172


CIENA CORP

www.ciena.com




Y

Profits: 5





TYPES OF BUSINESS: Telecommunications Equipment-Multiplexing Systems (for Fiber Optic Telecommunications Networks)

CIENA Corporation is a global provider of intelligent optical networking systems that change the fundamental economics of service-provider networks by simplifying the network and reducing the cost to operate it. Recently, Broadwing Communications selected the company’s MultiWave CoreDirector for deployment in its nationwide all-optical network. CoreDirector brings software, silicon, and optics-based intelligence to service-provider networks for ultra high-capacity optical switching, dynamic network protection and restoration and real-time service provisioning over next-generation mesh network architecture. Similarly, Operadora Protel recently selected the firm’s LightWorks product family to deploy one of Mexico’s most advanced and highest capacity optical backbone networks. CIENA’s LightWorks product family allows Operadora Protel to optimize its existing fiber-optic network, to create new virtual networks and to better manage network availability and efficiency of its new service offerings. Furthermore, the company has launched MultiWave Metro One, an intelligent optical transport solution designed to expand the broadband Internet in metropolitan area networks by breaking the cost barriers of legacy SONET/SDH solutions. Metro One significantly broadens the applications for optical networking in the metropolitan area because it is designed for locations where a single optical channel needs to be dropped, such as a business customer site. Additionally, the firm has outlined a strategy building upon its CoreDirector as the foundation for an integrated intelligent switch that utilizes both all-optical and opto-electronic technologies. CIENA plans to integrate a pure optical switch fabric into the current CoreDirector platform, which will also simultaneously support the system’s optoelectronic switch fabric. CIENA Corporation offers its employees discounted homeowner’s and automobile insurance, tuition and health club fee reimbursement and medical, dental, vision and life insurance.

BRANDS/DIVISIONS/AFFILIATES: MultiWave CoreDirector Sentry LightWorks MultiWave Metro One

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Patrick H. Nettles, CEO Gary B. Smith, Pres. Gary B. Smith, COO Joseph R. Chinnici, CFO/Sr. VP-Finance A. Perry Kamel, VP-Mktg. Rebecca K. Seidman, Sr. VP-Human Resource Dev. Stephen B. Alexander, Chief Tech. Officer Andrew C. Petrik, Controller Michael O. McCarthy III, Michael O. McCarthy III, General Counsel Mark Cummings, Sr. VP-Oper. Lawrence P. Huang, Sr. VP-Bus. Dev. Andrew C. Petrik, Treas. Steve W. Chaddick, Sr. VP-Systems & Tech. Jesus Leon, Sr. VP-Transport Products & Tech. Chris V. Simpson, Sr. VP-Global Sales Elizabeth S. Perry, Sr. VP-Core Switching & NMS

Phone: 410-865-8500 Fax: 410-694-5750 Toll-Free: 800-921-1144 Address: 1201 Winterson Rd., Linthicum, MD 21090 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $858,750 (12 months) 2000 Profits: $81,387 (12 months) Stock Ticker: CIEN 1999 Sales: $482,085 1999 Profits: $-3,924 1998 Sales: $508,087 1998 Profits: $45,700 Employees: 2,775 1997 Sales: $413,200 1997 Profits: $115,600 Fiscal Year Ends: 10/31 1996 Sales: $88,500 1996 Profits: $17,300


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $348,077 Stock Purch. Plan: Y Second Exec. Salary: $277,404 Major telco customers such as Sprint.



Bonus: Bonus:

$362,500 $215,625


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


173

CISCO SYSTEMS INC

www.cisco.com




Y

Profits: 1





TYPES OF BUSINESS: Computer Networking Equipment-Diversified Backbone Routers ATM and IP Switches Access Routers Adapters and Hubs Router Management Software

Cisco Systems, Inc. provides end-to-end networking solutions that customers use to build a unified information infrastructure of their own or to connect to someone else’s network. The company’s multiservice broadband solutions enable service providers to rapidly deploy a breadth of revenue-generating services such as corporate Internet/Intranet access, secure Virtual Private Networks (VPN), residential and business voice-over IP services, digital video and streaming media. Recently, the firm acquired PixStream, Inc., a developer of hardware and software solutions that assist the distribution and management of digital video across broadband networks. Furthermore, Cisco Systems recently formed a strategic alliance with Corning, Inc. to deliver IP optical solutions to the companies’ service provider customers. The firm also has an excellent line of Gigabit Ethernet network products that will run on copper wires. These new products are aimed at firms that cannot obtain access to optical services. Cisco's pre-engineered solutions will be consistent with customer requirements and are expected to reduce service providers' time to market and the cost of deploying the optical network. Similarly, the company has formed a partnership with iPass, Inc. to deliver Global Broadband Roaming, the industry’s first broadband roaming service that gives business travelers simplified, high-speed and secure remote access to their corporate networks. In the fall of 2000, EMC Corporation, Oracle Corporation and Cisco Systems announced a major expansion of their ECOstructure Initiative through the addition of new business continuity solutions and worldwide efforts to simplify and accelerate the implementation of highly available e-business infrastructures. The company announced a total of 8,500 layoffs in March and April 2001 to cut costs. Meanwhile, it announced a partnership in April 2001 with Qwest to provide enterprise hosting services. Cisco also has launched a new network storage router product line. Cisco Systems, Inc. offers its employees commuting vouchers, a matching gift program, an on-site fitness center and discounts for travel, tires and theme parks.

BRANDS/DIVISIONS/AFFILIATES: PixStream, Inc. Corning, Inc. iPass, Inc. Global Broadband Roaming EMC Corporation Oracle Corporation ECOstructure Initiative ExiO Communications, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John T. Chambers, CEO John T. Chambers, Pres. Larry R. Carter, CFO/Sr. VP-Finance Douglas Dennerline, Sr. VP-U.S. Enterprise & Federal Sales Barbara Beck, Sr. VP-Human Resources Peter Solvik, CIO Carl Redfield, Sr. VP-Mfg. Randy Pond, Sr. VP-Oper. Mike Volpi, Chief Strategy Officer Susan L. Bostrom, Sr. VP-Internet Bus. Solutions Group Dan Scheinman, Sr. VP-Corp. Affairs Blair Christie, Mgr.-Investor Rel. Larry R. Carter, Sr. VP-Admin. Edward R. Kozel, Sr. VP-Corp. Dev. Richard J. Justice, Sr. VP-Worldwide Field Oper. Douglas C. Allred, Sr. VP-Customer Advocacy

Phone: 408-526-4000 Fax: 408-526-4100 Toll-Free: 800-553-6387 Address: 170 W. Tasman Dr., San Jose, CA 95134 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $18,928,000 (12 months) 2000 Profits: $2,668,000 (12 months) Stock Ticker: CSCO 1999 Sales: $12,173,000 1999 Profits: $2,023,000 1998 Sales: $8,489,000 1998 Profits: $1,331,000 Employees: 34,000 1997 Sales: $6,452,000 1997 Profits: $1,051,000 Fiscal Year Ends: 7/31 1996 Sales: $4,096,000 1996 Profits: $913,300



COMPETITIVE ADVANTAGE:

Profit Sharing:

Top Exec. Salary: $455,702 Bonus: $902,174 Second Exec. Salary: $454,591 Bonus: $902,174 Broadened product offering includes a complete enterprise solution from a single vendor/Focus on expertise in Internet Protocol (IP) switches/Gigabit Ethernet offerings..

OTHER THOUGHTS: Apparent Women Officers or Directors: 3 Hot Spot for Advancement for Women/Minorities: Y


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

174


CITRIX SYSTEMS INC

www.citrix.com




Y Y Y

Profits: 10





TYPES OF BUSINESS: Computer Software-Application Server

Citrix Systems, Inc. is an application-server software and services company. The firm's Windows Application Servers and Management Services Products permit organizations to deploy and manage Windows applications without regard to location or type of client hardware platforms. These products operate by executing the Windows applications on a multi-user Windows NT server and provide endusers access to the server from a variety of client platforms. The Windows Application Servers product line consists primarily of MetaFrame and WinFrame products. MetaFrame software is an enhancement to Microsoft Windows NT Server 4.0, Terminal Server Edition and Windows 2000 server products, which Microsoft launched in February 2000. The products are designed to minimize the memory and processing requirements of client systems, resulting in a highly scalable, bandwidth-efficient solution for deployment and management of applications. Citrix Systems’ MetaFrame and WinFrame application server software, when used in conjunction with a web server, provides Internet and intranet access to standard and custom developed Windows applications as well. For example, using the company's products, an organization could add secure interactive access to an application directly from a webpage without developing any new programs or changing its existing application program or database. Citrix has more than 100,000 customers worldwide, including 99 of the Fortune 100 firms. Citrix Systems was recently included in the Standard & Poor's 500 Index. Citrix's achievements, which have been honored by publications, analyst organizations and the financial community, include financial success, rapid growth, leadership in the web arena and product excellence.

BRANDS/DIVISIONS/AFFILIATES: Digital Independence MetaFrame Independent Computing Architecture Innovex

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Mark B. Templeton, CEO Mark B. Templeton, Pres. John P. Cunningham, CFO/VP-Finance and Admin. Douglas Wheeler, Sr. VP-Mktg. Leslie Pendergrast, VP-Human Resources Edward E. Iacobucci, Chief Tech. Off./VP-Strategy & Tech. Jeanne M. Moreno, CIO Marc-Andre Boisseau, Controller/Principal Acct Officer Bruce C. Chittenden, VP-Engineering Daniel P. Roy, General Counsel David Weiss, VP-Product Strategy Chris Phoenix, VP-Citrix iBusiness Unit Barry Davis, VP-Corp. Alliances Robert Bartolotta, Mgr., Public Relations John P. Cunningham, Treas. Michael Wendl, Managing Dir.-Europe, Middle East, Africa Linda Haury, Dir., Americas Mktg.

Phone: 954-267-3000 Fax: 954-267-9319 Toll-Free: Address: 6400 NW 6th Way, Fort Lauderdale, FL 33309 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $470,400 (12 months) 2000 Profits: $94,500 (12 months) Stock Ticker: CTXS 1999 Sales: $403,300 1999 Profits: $116,900 1998 Sales: $248,600 1998 Profits: $61,100 Employees: 1,400 1997 Sales: $123,900 1997 Profits: $41,400 Fiscal Year Ends: 12/31 1996 Sales: $44,500 1996 Profits: $18,700


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $307,500 Stock Purch. Plan: Second Exec. Salary: $232,500 Very rapid growth/Focus on products that serve Internet firms.



Bonus: Bonus:

$176,396 $83,298


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


175

CLAIMSNET.COM INC

www.claimsnet.com




Y


Profits: 2 Y Y




TYPES OF BUSINESS: Online Health Care Claims Filing System ASP

Claimsnet.com is a leading applications services provider for electronic healthcare transaction processing for physicians and dentists. Claimsnet greatly reduces healthcare provider costs by enabling medical offices to make insurance claims and post transactions via the Internet without any special software or networking. Customers can use their Internet browsers to access Claims.now on the company's web site where they can enter, edit and process claims. Users may also send out statements and provide patient eligibility and referrals via the Internet. Claimsnet is in the midst of a three-year master licensing agreement with McKessonHBOC, Inc., a leading provider of information technology services for the world healthcare market. The agreement integrates Claimsnet's claims processing technology with McKessonHBOC's e-commerce solutions. Claimsnet also offers transaction-processing advice for physicians through its web site. Another addition to the web site is a section entitled Officestaff.com, which is a web-based practice management system and communication tool for physicians, their staffs and patients. Also, Claimsnet entered into an agreement with Physicians Online, Inc. (POL), a leading Internet service for physicians, in which Claimsnet's services are made directly available to physicians and their administrative staff on the POL network. Over 200,000 registered physicians use the POL network. The company’s wholly-owned subsidiary, HealthExchange.com, Inc., was recently acquired from VHx. HealthExchange.com is a set of Internet-based healthcare applications designed to provide all four core health network constituents - self-insured employers, health plans, doctors and employees/members (consumers), with highly customized administrative services, health and disease management tools and ecommerce opportunities. Each application will be based on secure, scalable application service provider technology that meets all currently proposed federal guidelines for patient record confidentiality and security.

BRANDS/DIVISIONS/AFFILIATES: HealthExchange.com VHx Officestaff.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Bo W. Lycke, CEO Bo W. Lycke, Pres. Paul W. Miller, VP/CFO Terry A. Lee, Exec.VP-Mktg. And Tech. Randall S. Lindner, VP-Tech. Abbas R. Kafi, VP-Info. Systems C. Kelly Campbell, VP-Corp. Controller C. Kelly Campbell, VP/Sec. Cheryl L. Corless, VP-Customer Oper. Ward L. Bensen, Treas. William C. Guynup, VP-Sales and Mktg.

Phone: 972-458-1701 Fax: 972-458-1737 Toll-Free: 800-356-1511 Address: 12801 N. Central Expwy., Suite 1515, Dallas, TX 75243 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,602 (12 months) 2000 Profits: $-17,695 (12 months) Stock Ticker: CLAI 1999 Sales: $ 414 1999 Profits: $-8,858 1998 Sales: $ 155 1998 Profits: $-4,663 Employees: 52 1997 Sales: $ 82 1997 Profits: $-2,781 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 306


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $258,390 Bonus: $ Stock Purch. Plan: Second Exec. Salary: $140,865 Bonus: $15,000 The company is gaining rapid growth in distribution through alliances with physician-focused portals.




Southwest: Y

Midwest:

Southeast:


Northeast:

International:

176


CLARENT CORP

www.clarent.com

Industry Group Code: 513390D Ranks within this company's industry group: Sales: 1 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y

Profits: 2




Y


TYPES OF BUSINESS: Internet-based Telephony Training Consulting

Clarent engages in designing Internet-based telephony systems that transfer data, faxes and voice. It is a leading IP telephony technology supplier to mainstream service providers and carriers. The company’s solutions provide seamless bridges between the traditional circuit-switched telephone system and Internet Protocol networks, allowing the use of IP telephony to be transparent to end user customers using their existing wire line or wireless telephones. Clarent has provided services for 30 of the world's largest long distance carriers. Its customers include highly notable names such as AT&T, Sprint, Telia, KDD and Korea Telecom. The firm has a wide array of services, including Clarent 3.0, Clarent Gateway, ODBC Relational Database, Clarent Connect, ClarentONE (Open Network Environment) and Clarent Roaming Server. Clarent also has a university that offers a variety of classes for engineers and administrators that give them technical training experience. Certified instructors who have in-depth expertise teach students how to tailor products to meet requirements for business needs. ClarentONE is designed to provide a standards-based multiprotocol service management and delivery platform for large-scale carrier networks. Clarent's solutions also feature a modular architecture that permits our customers to add new product and service features without extensive product cost or development time.

BRANDS/DIVISIONS/AFFILIATES: ClarentONE ODBC Relational Database

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jerry Shaw-Yau Chang, CEO Barry Forman, Pres. Simon Wong, CFO Heidi H. Bersin, VP-Corp. Mktg. and Comm. Joanne Webster, VP-Human Resources Michael F. Vargo, CTO Peter K. Bohacek, Sr. VP-Bus. Dev. Andre de Fusco, Pres.-ACT Networks Division Daniel Fung, Pres.-Local Access Division

Phone: 650-306-7511 Fax: 650-306-7512 Toll-Free: Address: 700 Chesapeake Dr., Redwood City, CA 94063 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $151,581 (12 months) 2000 Profits: $-54,101 (12 months) Stock Ticker: CLRN 1999 Sales: $47,823 1999 Profits: $-30,783 1998 Sales: $14,647 1998 Profits: $-5,832 Employees: 850 1997 Sales: $3,359 1997 Profits: $-2,059 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 276


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $336,040 Stock Purch. Plan: Second Exec. Salary: $320,382 Exceptional growth/Global client base.



Bonus: Bonus:

$37,500 $100,000


Southwest:

Midwest: Y

Southeast:


Northeast:

International: Y


177

CMGI INC

www.cmgi.com



Y



Profits: 2

Y Y Y


Y Y



TYPES OF BUSINESS: Investment-Internet Companies Venture Capital Interactive Marketing Search Engines

CMGI, Inc. is a global investment company that provides Internet professional services, enabling technologies, search portals and interactive marketing through its subsidiaries. The firm’s subsidiaries include AltaVista.com, a leading search service and information marketplace, uBid.com, a business-to-consumer and business-to-business online auction marketplace and yesmail.com, a premier outsourcer of permission e-mail marketing technologies and services. AltaVista.com and LexiQuest, Inc. recently announced a joint agreement to offer advanced linguistic search capabilities to vertical industries worldwide. Through this relationship, LexiQuest’s pioneering natural language processing tools are integrated with the AltaVista Search Engine 3.0 software platform. Recently, EMC Corporation, a world leader in information storage, and CMGI entered into a series of cooperative initiatives that provides for integration of CMGI’s subsidiaries’ respective search software and storage technologies. Moreover, EMC extends preferred provider status to select CMGI subsidiaries focused on the delivery and development of Internet technology and services. The company’s Equilibrium, Inc. subsidiary recently introduced the MediaRich Publishing Platform, the industry’s first serverbased platform that streamlines the media publishing process for web sites. By improving a web site’s appearance and interactivity on the front end while streamlining a Web team’s workflow on the back end, Media Rich helps e-businesses generate more revenue, reduce production costs and market and sell in new ways. Additionally, the firm’s Engage, Inc. subsidiary has announced that it is entering the wireless advertising market in an effort to compete with DoubleClick, Inc. and 24/7 Media, Inc. CMGI, Inc. offers its employees tuition reimbursement, life insurance, medical coverage and flexible spending accounts.

BRANDS/DIVISIONS/AFFILIATES: CMGI @Ventures AltaVista.com uBid.com yesmail.com LexiQuest, Inc. EMC Corporation Equilibrium, Inc. Engage, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David S. Wetherell, CEO David S. Wetherell, Pres. Andrew J. Hajducky III, CFO William White, Exec. VP-Mktg. Jeff Yanagi, Exec. VP-Human Resources Jo Hoppe, CIO William Williams II, General Counsel David Andonian, Pres.-Corp. Dev. William J. Hawkins, Pres.-Internet Tech. William White, Exec. VP-Corp. Comm. Hans Hawrysz, Exec. VP-Strategic Planning Robert Alperin, Sr. VP-Bus. Dev. & Integration Kimberly Robinson, Mgr.-Public Rel.

Phone: 978-684-3600 Fax: 978-684-3814 Toll-Free: 888-622-2244 Address: 100 Brickstone Sq., Andover, MA 01810 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $898,050 (12 months) 2000 Profits: $-1,364,693 (12 months) Stock Ticker: CMGI 1999 Sales: $186,389 1999 Profits: $476,240 1998 Sales: $92,197 1998 Profits: $31,904 Employees: 5,718 1997 Sales: $60,100 1997 Profits: $-22,000 Fiscal Year Ends: 7/31 1996 Sales: $28,500 1996 Profits: $14,300


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $530,000 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $355,900 Bonus: Diversified investments/Portfolio companies capitalize on synergistic relationships



$481,400 $76,781


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

178


CNET NETWORKS INC

www.cnet.com



Y

Y


Profits: 4





TYPES OF BUSINESS: Online Broadcasting-Technology Internet Television Programming Technology Web Sites

CNET Networks, Inc. is a global media company, producing a branded Internet network, a computer product database and television and radio programming for both consumers and businesses. Using unbiased content as its platform, CNET has built marketplaces for technology products, and, through its CNET Data Services subsidiary, is the primary provider of information powering the computer and electronics sales and distribution channels. CNET Data Services licenses its multilingual product database to U.S. and European online computer retailers, resellers and e-commerce companies. CNET Data Services recently added Yahoo! Inc. to the list of companies worldwide that license the division’s multilingual Transactive Product Data. CNET’s product data solution gives Yahoo! shoppers additional product information to help them make informed purchasing decisions. CNET television programming airs on CNBC and in national syndication, as well as in nearly 100 foreign countries. CNET Radio airs in the San Francisco Bay Area on KNEW 910 AM. Its brand portfolio includes CNET, ZDNet, mySimon, News.com, TV.com, Computer Shopper magazine, SmartPlanet.com and CNET Radio, as well as CNET Channel Services. The company’s News.com division has recently been named Best News Web site by Wired Magazine as part of the noted publication’s annual readers’ choice poll. Winner of the Computer Press Association’s Best Overall Site Award for two consecutive years, ZDNet provides IT information and services to buyers, sellers and suppliers worldwide, enabling all Web users to get the most out of their investments in technology. In recent news, CNET, a subsidiary of the company, and TechSoup.org plan to launch a strategic partnership to deliver technology resources and reviews directly to the nonprofit sector. In addition, CNET Media Services launched Product Tour, a marketing and sales tool that will allow manufacturers to reach buyers at the point-of-purchase.

BRANDS/DIVISIONS/AFFILIATES: Builder.com mySimon.com News.com SmartPlanet.com ZDNet SavvySearch.com Shopper.com NBC Internet

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Shelby W. Bonnie, CEO Dan Rosensweig, Pres. Richard Marino, COO Douglas N. Woodrum, Exec. VP/CFO Heather McGaughy, VP-Human Resources Ted Cahall, CIO Martin Green, Sr. VP-Oper. Albert de Heer, Pres., Channel Services Joshua C. Goldman, Pres., mySimon Robin Wolaner, Exec. VP, Media Group Barry Briggs, Pres.-Media

Phone: 415-364-8000 Fax: 415-395-9207 Toll-Free: Address: 150 Chestnut St., San Francisco, CA 94111 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $264,000 (12 months) 2000 Profits: $-484,000 (12 months) Stock Ticker: CNET 1999 Sales: $112,345 1999 Profits: $416,908 1998 Sales: $57,477 1998 Profits: $3,023 Employees: 1,900 1997 Sales: $33,640 1997 Profits: $-24,728 Fiscal Year Ends: 12/31 1996 Sales: $14,800 1996 Profits: $-16,900


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $250,000 Stock Purch. Plan: Second Exec. Salary: $225,000 Rapid growth/Diversified investments.



Bonus: Bonus:

$75,000 $


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y


179

COBALT GROUP (THE)

www.cobaltgroup.com



Y Y



Profits: 8

Y


Y



TYPES OF BUSINESS: Internet Advertising-Autmotive Dealerships & Manufacturers

The Cobalt Group is a leading provider of Internet marketing solutions for auto dealerships and manufacturers. Cobalt's services offer custom feature-rich web sites, Internet-based software applications, and customer relationship management tools for automotive dealers as well as comprehensive training in the effective use of e-business tools within the retail automotive market. Cobalt has endorsements from 11 auto manufacturers, including Toyota, Lexus, Acura, Jaguar, Saab, Nissan, Mitsubishi and Infiniti. The company's media services offer dealers campaign strategy and rationale, full media research, site selection traffic monitoring, advertising effectiveness and result reports and analysis. Cobalt operates some of the best-known automotive destination sites on the Internet, including Dealernet and PartsVoice, a leading auto parts locating and data management service. Cobalt sponsored Cindi Lux and her car for the Women's Global GT Series race at the Las Vegas Motor Speedway (she won first place). Cobalt also announced an agreement with AutoVantage.com that will give AutoVantage customers access to Cobalt's used car listing. Cobalt's used car listing has a base of more than 8,800 dealer client sites. Products also include a parts locator and associated parts inventory management tools provided by the PartsVoice subsidiary, data collection, normalization, and reporting services provided by its IntegraLink subsidiary, and a wholesale used vehicle remarketing exchange, MotorPlace Auto Exchange. IntegraLink data extraction and aggregation services are used to collect data from approximately 13,000 franchised dealerships. The PartsVoice parts locator database contains over 38 million parts.

BRANDS/DIVISIONS/AFFILIATES: Finance Solution 2-1-1 AutoVantage.com Dealernet PartsVoice IntegraLink

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Geoffrey T. Barker, Co-CEO John W. P. Holt, Co-CEO David M. Douglass, CFO Diance R. Wetherington, VP-Mktg. Rajan Krishnamurty, Exec.VP/Chief Tech. Officer David M. Douglass, Corp. Sec. David M. Douglass, VP-Oper. David L. Potts, VP-Business Dev. Jackie L. Davidson, VP-Finance Jeffrey B. Lissack, VP-Business Integration

Phone: 206-269-6363 Fax: 206-269-6350 Toll-Free: Address: 2030 First Ave., Ste. 300, Seattle, WA 98121 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $41,481 (12 months) 2000 Profits: $-23,180 (12 months) Stock Ticker: CBLT 1999 Sales: $23,300 1999 Profits: $-16,500 1998 Sales: $6,200 1998 Profits: $-5,100 Employees: 574 1997 Sales: $1,700 1997 Profits: $-2,400 Fiscal Year Ends: 12/31 1996 Sales: $ 300 1996 Profits: $- 800


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $216,667 Stock Purch. Plan: Second Exec. Salary: $186,667 Growing range of automobile related content.



Bonus: Bonus:

$25,000 $20,000


Southwest:

Midwest:

Southeast:


Northeast:

International:

180


COGNOS INC

www.cognos.com




Y


Profits: 13

Y




TYPES OF BUSINESS: Business Analysis Software

Cognos is a leading global provider of business intelligence software solutions.The company develops, markets and supports an integrated business intelligence platform that allows customers to analyze and report data from multiple perspectives and to coordinate decision making and actions across the extended enterprise through intranets, extranets, and the Internet. The software is designed to provide customers with the ability to effectively use data to make faster, more informed decisions in order to improve operational effectiveness, increase customer satisfaction, accelerate corporate response times, and, ultimately, increase revenues and profits. Cognos relies primarily on direct sales force to target Global 2000 companies and licensing the products to a broad range of small and mid-size businesses. In fiscal 2001, sales made by direct sales force accounted for approximately 70% of software license revenue. The company also relies on key relationships that they have developed with resellers, original equipment manufacturers, and system integrators worldwide to distribute products. The firm has more than 17,000 customers located in over 120 countries, representing an installed base of approximately 2.5 million users. Currently operating 52 sales offices in 20 countries.

BRANDS/DIVISIONS/AFFILIATES: Impromptu PowerPlay

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Renato Zambonini, CEO Renato Zambonini, Pres. Terry Hall, COO Walter R. MacDonald, VP-Finance John R. Lawlor, VP-Corp. Human Resources Frank Paveck, VP/Controller W. John Jussup, Corp. Sec. W. John Jussup, General Counsel Terry Hall, Sr. VP-Oper. James Sinclair, VP-Prod. Dev.

Phone: 613-738-1440 Fax: 613-738-0002 Toll-Free: Address: 3755 Firverside Dr, Ottawa, Ontario Canada

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $385,600 (12 months) 2000 Profits: $58,800 (12 months) Stock Ticker: COGN 1999 Sales: $301,100 1999 Profits: $58,400 1998 Sales: $244,800 1998 Profits: $32,600 Employees: 2,704 1997 Sales: $198,200 1997 Profits: $36,800 Fiscal Year Ends: 2/28 1996 Sales: $151,500 1996 Profits: $17,400


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $315,000 Stock Purch. Plan: Second Exec. Salary: $267,148 Leading provider of business intelligence software on the enterprise level.



Bonus: Bonus:

$336,000 $420,757


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


181

COLLECTORS UNIVERSE INC

www.collectors.com




Profits: 3



Y Y



TYPES OF BUSINESS: Auctions, Online Retail

Collectors Universe is a provider of value-added services to dealers and collectors of high-end collectible coins, currency, stamps, sportscards, sports and entertainment memorabilia, autographs and other collectibles. Authenticating the genuineness of collectible coins, sportscards, autographs and stamps and grading the quality of collectible coins, sportscards and stamps in accordance with consistently applied uniform standards, so that buyers can have the assurance that the collectibles they are purchasing are genuine and are of the quality represented by the sellers. The company also compiles and publishes authoritative information about the rarity, quality and trading history of high-end collectibles that make collectors and dealers more informed purchasers and sellers and which adds to the excitement of the collecting experience. The firm’s main retail channel provides premium multi-venue auctions at which dealers and collectors are able, in person, via the telephone and on the internet, to buy and sell rare or valuable collectibles. Collectors also operates an online collectibles marketplace, at www.collectors.com., where collectors and dealers buy and sell high-end collectibles and where they can access information before making their purchase and sale decisions. The firm has co-branded web sites with eBay and Yahoo that facilitate the purchase and sale of collectibles at its online auction sites by enabling buyers and sellers to access authentication and grading services and collectibles content. The company generates revenues from fees paid for authentication and grading services provided to customers, typically ranging from $8 to $40 per item and generating revenues from commissions paid by both buyers and sellers when selling collectibles that have been consigned for auctioning or sale

BRANDS/DIVISIONS/AFFILIATES: Professional Coin Grading Service Professional Sports Authenticators Bowers and Merena Lyn Knight Currency Auctions

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David G. Hall, CEO Gary N. Patten, Pres. Gary N. Patten, CFO David E. Gioia, VP-Mktg. Glen White, Dir.-Human Resources Brent L. Gutekunst, VP-Internet Strategy Q. David Bowers, Pres.-Bowers and Merana Div. Lyn F. Knight, Pres.-Lyn Knight Currency Auctions Richard S. Montgomery, Pres.-Professional Coin Grading Service

Phone: 949-567-1234 Fax: 949-553-1202 Toll-Free: Address: 1936 E. Deere Ave., Snta Ana, CA 92705 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $42,374 (12 months) 2000 Profits: $1,542 (12 months) Stock Ticker: CLCT 1999 Sales: $22,563 1999 Profits: $- 170 1998 Sales: $10,989 1998 Profits: $ 873 Employees: 251 1997 Sales: $9,393 1997 Profits: $ 505 Fiscal Year Ends: 6/30 1996 Sales: $8,432 1996 Profits: $ 584


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Focus on collectibles transactions




Bonus: Bonus:

$180,000 $36,300


Southwest:

Midwest:

Southeast:


Northeast:

International:

182


COMCAST CORP

www.comcast.com



Y



Profits: 1

Y


Y


Y


TYPES OF BUSINESS: Cable TV Service Wireless Telecommunications Programming Content Internet Access Online Services TV Shopping

Comcast Corporation is principally engaged in developing, managing and operating hybrid fiber-coaxial broadband cable communications networks and providing programming content, primarily through QVC, the company's electronic retailing subsidiary. Comcast is one of the largest cable communications system operators in the United States. The company is in the process of implementing high-speed Internet access service and digital video applications to enhance the products available on its cable networks. Comcast recently completed the acquisition of Lenfest Communications, Inc., the nation's ninth largest cable television operator (with approximately 1.25 million cable subscribers). Comcast and Lucent Technologies are involved in cable telephony over an Internet Protocol technical trial that delivers high-quality service to trial participants. The service is the first cable system in the world to comply with PacketCable 1.0, a new industry-wide specification for delivering real-time services over two-way cable networks. The firm’s late-2000 investment in SeaChange International, Inc. has resulted in Comcast’s plan to purchase several of the company’s Interactive TV systems and services. In another agreement, Comcast and QVC have partnered to purchase an interest in Global Sports, Inc. A similar agreement with the firm and Viacom, Inc. has resulted in the company’s partnership interest in Home Team Sports L.P., a regional sports programming network. Yet another partnered interest was recently established between Comcast and Cablevision Systems Corporation to jointly own the New York Interconnect, an entity which sells cable advertising. Employees often receive free sports tickets, free cable and promotional items. Social events are a regular occurance at Comcast as well.

BRANDS/DIVISIONS/AFFILIATES: QVC C3-Comcast Content & Communications Lenfest Communications SeaChange International Home Team Sports L.P. First Union Complex Hebenstreit Communications

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Brian L. Roberts, Pres. David N. Watson, Exec. VP-Mktg. & Customer Service Richard A. Petrino, VP-Human Resources Stanley L. Wang, Sr. VP-Corp. Sec. Stanley L. Wang, Sr. VP/General Counsel Richard A. Petrino, VP-Planning & Dev. John R. Alchin, Exec. VP/Treas. Lawrence S. Smith, Exec. VP Mindy Herman, Pres./CEO-E! Entertainment Television Stephen B. Burke, Exec. VP/Pres.-Comcast Cable Comm. Douglas S. Briggs, Pres.-QVC

Phone: 215-665-1700 Fax: 215-981-7790 Toll-Free: Address: 1500 Market St., Philadelphia, PA 19102-2148 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $8,218,600 (12 months) 2000 Profits: $2,021,500 (12 months) Stock Ticker: CMCSK 1999 Sales: $6,529,200 1999 Profits: $1,065,700 1998 Sales: $5,419,000 1998 Profits: $972,100 Employees: 35,000 1997 Sales: $4,700,400 1997 Profits: $-238,700 Fiscal Year Ends: 12/31 1996 Sales: $3,813,800 1996 Profits: $-53,500


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $1,050,000 Bonus: $525,000 Stock Purch. Plan: Second Exec. Salary: $1,000,000 Bonus: $1,662,000 Value-added services such as cable modems/Microsoft is a major investor in this firm.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


183

COMMERCE ONE INC

www.commerceone.com




Y

Profits: 101





TYPES OF BUSINESS: Computer Software-Business to Business ASP Vertical Trading Communities

Commerce One builds Internet solutions that bring companies together to conduct electronic commerce on a secure business platform, also known as global emarketplaces. The company’s e-marketplaces create a network of interoperable marketplaces, trading communities and commerce portals known as the Global Trading Web, the world's largest business-to-business global trading community. The Global Trading Web connects thousands of e-marketplaces around the globe. Through Commerce One.net, Commerce One provides the technology and business services that allow these global trading partners to correspond with one another. The company enables buyers and suppliers around the world to trade in a barrier-free environment and creates new business opportunities for all trading partners. The company’s e-marketplace solutions are powered by the industry-leading platform, and can be customized to a company’s needs. Commerce One offers business services for e-marketplaces either directly through Commerce One or through its affiliate program for business services providers. These services include financial services, logistics, IT, customer relationship management and human resources services. The company continues to expand globally into Latin America, Asia, Europe and the Middle East. C1ME Limited, Commerce One Distributor Operations, the regional distributor for Commerce One Inc. in the Middle East and five technically progressive private Kuwaiti organizations recently established C1KT Limited, a Commerce One affiliate, with a mission to launch Kuwait's first global Business-to-Business (B2B) trading vehicle. In addition, Commerce One, Inc. intends to provide an e-marketplace solution for Asia Freewill, a flagship company for ebusiness initiatives recently launched by the Charoen Pokphand Group (CP Group), one of Asia's most prominent business conglomerates. Asia Freewill is working to deliver a leading B2B e-marketplace for Thailand and Asia and joins the Global Trading Web. The company recently laid off around 10% of its employees. Global enterprise software giant SAP AG owns about 20% of the firm.

BRANDS/DIVISIONS/AFFILIATES: MarketSite.net BuySite Commerce Chain Solution CommerceBid.com Commerce One.net C1KT Ltd. SAP AG

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Mark B. Hoffman, CEO Robert M. Kimmitt, Pres. Peter F. Pervere, Sr. VP/CFO Mark Biestman, Sr. VP-Worldwide Sales Dr. Jay M. Tenenbaum, Sr. VP/Chief Scientist Sam Prather, Sr. Tech. Advisor Mary Loomis, Sr. VP-Engineering Robert M. Tarkoff, VP-General Counsel Diana Jacobs, Sr. VP/Chief Admin. Officer Charles J. Donchess, Exec. VP/Chief Strategy Officer Carl Falk, Sr. VP-Global Trading Web Ken Bajaj, Exec. VP/VP, Global Services Kevin W. Schick, VP-Solutions Mktg. Robert Tarkoff, Sr. VP-Worldwide Business Dev. Mike Mucucci, VP-Solutions Strategy

Phone: 925-520-6000 Fax: 925-520-6060 Toll-Free: 800-308-3838 Address: 4440 Rosewood Dr., Bldgs. #1 & #4, Pleasanton, CA 94588 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $401,800 (12 months) 2000 Profits: $-344,900 (12 months) Stock Ticker: CMRC 1999 Sales: $33,600 1999 Profits: $-63,300 1998 Sales: $2,600 1998 Profits: $-24,600 Employees: 3,766 1997 Sales: $1,700 1997 Profits: $-11,200 Fiscal Year Ends: 12/31 1996 Sales: $ 800 1996 Profits: $-1,800




Profit Sharing:


Bonus: Bonus:

$30,000 $87,500

Excellent partners and services.



Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

184


COMMTOUCH SOFTWARE LTD

www.commtouch.com




Y

Profits: 79





TYPES OF BUSINESS: Software-Web Based E-Mail Global Messaging Solutions Provider E-Mail Hosting

Commtouch Software, Ltd. is a leading global provider of branded e-mail and online communications, serving more than 6 million individual subscribers through its 70,000 partner web sites. The company's software is now operating in 26 languages in over 150 countries around the world. Commtouch online messaging solutions enable partner web sites to proactively acquire and retain affinity relationships with their customers and viewers and to create revenue opportunities through advertising, direct marketing and premium services. Commtouch has been at the forefront of e-mail application development in the U.S. and abroad as the first web-based e-mail provider to offer multiple communication products from within a completely integrated and unified user interface and address book. These include e-mail-to-pager, e-mail-to-fax and e-mail-tovoicemail services. Commtouch has received several industry awards for its commercial and consumer e-mail applications, including international recognition for its small site solution, The ZapZone Network service. Among the company's customers are Excite@Home, LookSmart and NTT. Its business partners include Excite, Go2Net, FortuneCity, Talk City and Nippon Telephone and Telegraph. Through its business partners' sites, it now serves approximately 5.7 million e-mailboxes. In recent news, Commtouch acquired Wingra Technologies, a company that provides message integration and migration solutions for enterprises that want to transition from an existing to a new messaging platform. Commtouch has also announced that it is restructuring to enhance its focus on enterprise messaging solutions. As part of this reorganization, Commtouch will be streamlining its global operations and reducing its workforce by approximately 50%, to about 190 people. In other news, the firm and Unisys, a provider of unified messaging systems and voice mail systems, have signed a formal agreement in which Commtouch will become one of the key email partners for Unisys. The firm offers employees daily catered lunches and onsite massages. A vision plan and Costco membership are also offered.

BRANDS/DIVISIONS/AFFILIATES: Online Management Center Hosted Exchange 2000 Outsourced Messaging Messaging Server Migration Services Wingra Technologies Unisys

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Gideon Mantel, CEO Isabel Maxwell, Pres. James Collins, COO Sunil Bhardwaj, CFO Robert Gerber, VP-Mktg. Ronni Zehavi, VP-Human Resources Amir Lev, Chief Tech. Officer Gary Davis, Corp. Sec. Gary Davis, General Counsel Avner Amram, Sr. VP-Oper. Yael Elish, VP-Strategic Dev. Igor Gusak, VP-Sales Avi Tenenbaum, VP-Sales Asia Pacific Grif Palmer, VP-Sales North America Razi Sharir, VP-Research and Dev.

Phone: 650-864-2000 Fax: 650-864-2002 Toll-Free: 888-283-6245 Address: 2029 Stierlin Court, Mountain View, CA 94043 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $19,100 (12 months) 2000 Profits: $-54,200 (12 months) Stock Ticker: CTCH 1999 Sales: $4,300 1999 Profits: $-19,900 1998 Sales: $ 400 1998 Profits: $-4,400 Employees: 210 1997 Sales: $ 900 1997 Profits: $-3,500 Fiscal Year Ends: 12/31 1996 Sales: $3,100 1996 Profits: $-1,300


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Bonus: $ Stock Purch. Plan: Y Second Exec. Salary: $ Bonus: $ Almost 6 million subscribers/Focus on being one of the world's best e-mail enablers. ADVANTAGE:




Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


185

COMPAQ COMPUTER CORP

www.compaq.com




Y Y Y


Profits: 6

Y




TYPES OF BUSINESS: Computer Hardware-PCs Handheld Portable Systems Corporate Servers Monitors and Accessories Technology Services Venture Capital/Technology Investments Software Information Technology Services

Compaq Computer Corp. is one of the leading computer makers in the world. The company designs, develops, manufactures and markets hardware, software, solutions and services, including communications products, commercial desktop and portable products and consumer PCs. Compaq markets its products and services primarily to customers from the business, home, government and education sectors. The company recently launched a marketing relationship with SteelEye Technology to provide Linux clustering on Compaq ProLiant server and StorageWorks storage platforms, a new performance benchmark for the ultra-dense Compaq ProLiant DL320 server and a portal for the open source community. With Intel Corporation, the company also plans to address growing customer demand for complete Internet appliance server solutions. Compaq will recommend and sell Intel NetStructure XML, SSL, and VPN appliances in addition to its own TaskSmart line of appliance servers. With this agreement, Compaq will immediately expand its appliance portfolio and offer customers a wider range of easily deployable, integrated business solutions. The company also recently launched the iPAQ Pocket PC H3100 Series, a new monochrome version of the top-selling iPAQ Pocket PC. In other news, McDonald’s and Compaq have collaborated to invent McMagination, a specially designed interactive kiosk for kids (ages 4-7) and adolescents (ages 8-15) that allows customers in participating restaurants to play the latest video games via an in-store computer system. In mid 2001, due to intense price competition in the PC business, Compaq announced that it will take several steps to reposition itself as a more diversified business that is less reliant on PC manufacturing. Among these steps are additional cost cuts, an expanded focus on software development and sales as well as the development of significant revenue from consulting and services. Industry-specific services and products marketing groups will be launched. The company will invest up to $500 million in acquiring services companies in an effort to achieve a level of 40% of total revenues from services areas.

BRANDS/DIVISIONS/AFFILIATES: Compaq ProLiant iPAQ Pocket PC H3100 Series McMagination Deskpro ProLinea LTE Elite Presario

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael D. Capellas, CEO Michael D. Capellas, Pres. Jesse J. Greene Jr., Sr. VP/CFO Peter Blackmore, Exec. VP-Sales & Services Yvonne Jackson, Sr. VP-Human Resources, Organization & Environment Shane V. Robison, Chief Tech. Officer Robert V. Napier, CIO/Sr. VP-Global Business Solutions Thomas C. Siekman, Sr. VP/General Counsel Douglas B. Fox, VP-Mktg. & Strategy Ben Wells, Treas. Michael Winkler, Exec. VP, Global Business Units Mary T. McDowell, Sr. VP

Phone: 281-370-0670 Fax: 281-514-1740 Toll-Free: 800-433-2391 Address: 20555 State Highway 249, Houston, TX 77070 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $42,383,000 (12 months) 2000 Profits: $569,000 (12 months) Stock Ticker: CPQ 1999 Sales: $38,525,000 1999 Profits: $569,000 1998 Sales: $31,169,000 1998 Profits: $-2,743,000 Employees: 94,600 1997 Sales: $24,584,000 1997 Profits: $1,855,000 Fiscal Year Ends: 12/31 1996 Sales: $20,009,000 1996 Profits: $1,318,000




Top Exec. Salary: $1,234,641 Bonus: $3,806,330 Second Exec. Salary: $593,517 Bonus: $702,630 A leading global supplier of personal computers/Outstanding new iPAC PDA products


Profit Sharing:


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

186


COMPUTER ASSOCIATES INTERNATIONAL Industry Group Code: 511200 Ranks within this company's industry group: Sales: 3 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y

www.cai.com

Profits: 3





TYPES OF BUSINESS: Computer Software-Diversified Network Management Tools Security Software Warehouse Management Systems

Computer Associates International, Inc. (CA) designs, develops, markets and supports standardized computer software products for use with a broad range of desktop, midrange and mainframe computers. The firm’s mainframe solutions include security, scheduling, storage, automation, performance and output management products. The company’s Neugents technology consists of software agents that exist throughout various computing environments, recognize certain patterns and record the resulting transition states. Neugents software agents enable a new generation of business applications to analyze conditions in business markets and technical environments, predict changes and suggest new courses of action. In the Summer of 2001, the firm introduced eTrust EZ Armor, a software suite that includes antivirus, firewall and deskshield technology. CA’s iCan SP, Inc. subsidiary provides service management software for the hosted-services industry. The subsidiary’s iCan Assure module allows service providers to define and measure service level agreements and create new service offerings without additional coding. The company’s interBiz division integrates e-business process management solutions with core competencies in banking, supply chain management and human resources. Recently, the division released Warehouse BOSS 6.1, the latest version of its warehouse management system. The new version delivers enhanced support for complex parcel packing, provides additional flexibility for mixed-mode operations and supplies further support for radio frequency devices. The company suffered disappointing financial results and the departure of top executives during late 2000. CAREERS & the disABLED magazine named Computer Associates, Inc. the Private Sector Employer of the Year. The company offers its employees free courses in English as a second language to its New York-area employees. Additionally, the firm offers tuition reimbursement, on-site fitness centers, adoption assistance programs and free continental breakfasts. The company has become one of the top five for Asians, providing free minority community infrastructure and self-enrichment classes.

BRANDS/DIVISIONS/AFFILIATES: Neugents eTrust EZ Armor iCan SP, Inc. iCan Assure interBiz Warehouse BOSS Jasmine ii Unicenter

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Sanjay Kumar, CEO Sanjay Kumar, Pres. Ira Zar, CFO/Sr. VP-Finance Kenneth F. Fitzpatrick, General Mgr.-Global Mktg. Deborah J. Coughlin, Sr. VP-Human Resources Russell M. Artzt, Exec. VP-Research & Dev. Michael A. McElroy, Corp. Sec. Steven M. Woghin, General Counsel Gary Quinn, Exec. VP-Global Info. & Admin. Services Tommy Bennett, Sr. VP-Bus. Dev. Lisa Savino, Treas. Yogesh Gupta, Chief Tech. Officer Mark Combs, Sr. VP-Research & Dev. Stephen Richards, General Mgr.-Sales Grace Caden, VP-Internal Audit

Phone: 631-342-5224 Fax: 631-342-5329 Toll-Free: 800-225-5224 Address: 1 Computer Associates Plaza, Islandia, NY 11749 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $6,103,000 (12 months) 2000 Profits: $696,000 (12 months) Stock Ticker: CA 1999 Sales: $4,666,000 1999 Profits: $626,000 1998 Sales: $4,206,000 1998 Profits: $1,169,000 Employees: 21,000 1997 Sales: $4,040,000 1997 Profits: $366,000 Fiscal Year Ends: 3/31 1996 Sales: $3,504,600 1996 Profits: $-56,400


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $1,000,000 Stock Purch. Plan: Y Second Exec. Salary: $900,000 Very aggressive marketing/Growth through acquisitions. ADVANTAGE:



Bonus: Bonus:

$4,783,000 $3,156,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


187

COPPER MOUNTAIN NETWORKS INC www.coppermountain.com Industry Group Code: 334210 Ranks within this company's industry group: Sales: 9 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y Y Y Y

Profits: 8





TYPES OF BUSINESS: Telecommunications Equipment-DSL Communications

Copper Mountain Networks, Inc. develops and markets a comprehensive family of Digital Subscriber Line (DSL) solutions that enable high-speed internetworking over existing copper facilities. Copper Mountain supplies DSL products to telecommunications providers, allowing them to effectively utilize existing copper infrastructure to deliver high-speed data and voice services. The company develops and markets end-to-end solutions for all leading DSL types (ADSL, G.lite, IDSL, SDSL), delivering them through the following product families and technologies: CopperEdge DSL concentrators, CopperEdge RT (Remote Terminal) DSL concentrators, OnPrem MTU concentrators, CopperRocket DSL customer premise equipment (CPE), IP IQ technology and CopperView network management tools. The CopperCompatible program ensures interoperability with over 30 DSL CPE manufacturers, including 3Com, ADC Kentrox, Alcatel, Efficient Networks, Motorola, Netopia and Westell. In recent news, 3Com and CopperMountain announced plans to integrate their DSL service provisioning software products for carriers, allowing service providers to both activate customer DSL connections and manage those connections through 3Com's CommWorks software platform. The company also recently launched CopperChannel, a program aiming to enlist solution providers in North America, Europe and Asia to bring its products to the ISP and independent local exchange carrier markets. Copper Mountain Networks and Quantum Bridge Communications announced that Copper Mountain's DSL concentrators can now interoperate with Quantum Bridge's optical access solutions, enabling multitenant unit (MTU) DSL broadband providers to better leverage first-mile public network fiber-optic infrastructure with last-mile in-building copper telephone wiring. The company recently laid off 113 people or 25% of its staff. The company offers its employees a computer purchase program, tuition reimbursement, DSL service at home, as well as travel and recreational discounts.

BRANDS/DIVISIONS/AFFILIATES: CopperEdge DSL Access Concentrators CopperRocket DSL Customer Premise Equipment CopperView Network Management Tools OnPrem MTU CopperChannel

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Richard Gilbert, CEO Richard Gilbert, Pres. John Creelman, VP-Finance/CFO Charles E. Nieman, VP-Worldwide Sales Chris Carroll, VP-Human Resources Joseph D. Markee, Chief Tech. Officer Reed Vickerman, VP-Info. Tech. Steven Hunt, VP-Eng. Joe Harrington, VP-Oper. Michael Staiger, VP-Bus. Dev. Diana Helfrich, VP-Mktg. Comm. Manish Goel, VP-Corp. Dev. Mark Handzel, VP-Customer Service & Quality John Reister, VP-Advanced Tech. & Strategy George Marshall, VP-Mktg., MTU Business Unit

Phone: 650-687-3300 Fax: 650-687-3372 Toll-Free: Address: 1850 Embarcadero Rd., Palo Alto, CA 94303 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $281,576 (12 months) 2000 Profits: $1,693 (12 months) Stock Ticker: CMTN 1999 Sales: $112,723 1999 Profits: $12,217 1998 Sales: $21,821 1998 Profits: $-10,331 Employees: 458 1997 Sales: $ 211 1997 Profits: $-11,016 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-2,181




Profit Sharing:


Bonus: Bonus:

$154,000 $63,000

Alliance with 3Com.



Southwest:

Midwest:

Southeast:


Northeast:

International: Y

188


CORECHANGE INC

www.corechange.com




Y

Profits:





TYPES OF BUSINESS: Internet Portal Software Unified e-Access Framework Standardized e-Business Solutions Learning Services

Corechange, Inc. is a software company with products that speed the process of business transformation, thereby reducing costs and inefficiency in complex and rapidly changing environments. The company sees role-based personalization as the most feasible and practical way by which to reduce information overloads, in order to reflect constantly changing business relationships. The company’s flagship product is the Coreport 3g series, which leverages existing IT assets, while accelerating and bridging the transition to more powerful ways of doing business. Coreport 3g is the industry’s only single eaccess framework for rapid deployment of any portal, and provides unified access to any type of content or application from wired or wireless devices. It was the first product to deliver secure password sign-on to any type of application. It is also the only product that is able to transparently extend e-access to personalized content via wireless devices. A user can extend essential applications and business information to their preferred wireless device - Pocket PC, Palm, RIM, WAP-enabled, and i-mode cell phones - with just a few clicks. Coreport 3g maintains a consistent profile and view for each user, regardless of which device they use. Customers of the firm include First Boston, Credit Suisse, Ericsson, EMC, Nortel and Krispy Kreme. In recent news, Corechange has announced an agreement with Nortel Networks to deliver wireless solutions to enterprises. These solutions will provide wireless access to authorized applicants based on an individual’s role, location and wireless device type. Healthcare will be one of the first vertical markets targeted by these solutions. In other recent news, Corechange has appointed Gulfweb International to represent and distribute the firm’s product family in the Middle East. This move would make Corechange the first access framework vendor to establish an official distribution channel in the Middle East. Generous retirement packages are offered to employees, as are transit passes for commuting.

BRANDS/DIVISIONS/AFFILIATES: Coreport 3g Coreport Connectors Coreport 3g Quickstart

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ulf Arnetz, CEO Charles F. Kane, Pres. Charles F. Kane, COO Jeffrey A. Spotts, Exec. VP-Mktg. N. Hakan Wohlin, Exec. VP-Corp./Bus. Dev. Felimy Greene, Exec. VP-Product Dev. Dan Matlow, Exec. VP-North American Sales/Services Joachim Zetterlund, Exec. VP-Europe Trevor Gray, VP-Asia Pacific

Phone: 617-204-3300 Fax: 617-204-3333 Toll-Free: 888-892-2673 Address: 260 Franklin Street, 18th Fl., Boston, MA 02110 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Private 1999 Sales: $5,300 1999 Profits: $-4,800 1998 Sales: $5,700 1998 Profits: $-7,400 Employees: 150 1997 Sales: $2,900 1997 Profits: $-9,000 Fiscal Year Ends: 12/31 1996 Sales: $1,000 1996 Profits: $-2,200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Unique personlization and content access technology.



Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


189

CORNING INC

www.corning.com




Y

Profits: 3





TYPES OF BUSINESS: Cable-Fiber Optic Optical Fiber, Cable and Components Glass and Components for Televisions Electronic Displays for Communications Industry Optical Switching Products

Corning, Inc. manufactures fiber-optic cable and components, liquid crystal display glass, projection video lenses, laboratory equipment, substrates for emissions control and specialty glass, such as high purity fused silica, the glass used in space shuttle windows and telescope mirror blanks. In 2000, the firm was awarded the National Medal of Technology for the invention of lowloss optical fiber. Corning and its subsidiaries manufacture products at approximately 40 plants in 20 countries. The company’s LEAF optical fiber is used worldwide by long distance providers such as MCI and Sprint to help meet the ever-increasing demand for voice and data transmission. Because of high demand for this fiber, Corning recently made public plans to invest $750 million in its fiber production capacity to up output by 50%. While LEAF takes care of long-haul networks, the company recently developed an advanced optical fiber, MetroCor, which is being produced for use in metropolitan telecommunications networks. Metro user demands are causing metro service providers to rush to keep up. The wish to deploy fiber in a timely manner while keeping down costs means companies are willing to look at new technologies such as dense wavelength division multiplexing. The company launched its first corporate ad campaign in three decades recently, highlighting optical networking. During the last five years, Corning has invested $3.1 billion in property, construction, expansion and modernization for continuing operations. Recently, Corning acquired Oak Industries, NoTox (a manufacturer of silicon carbide diesel filters) and NetOptix. It also acquired 100% of IntelliSense Corp., a maker of optical switches, and formed a strategic alliance with Cisco to deliver optical solutions to their service provider clients. The company offers unlimited paid sick days and a wellendowed retirement plan to its employees. A training program is also implemented to help keep employees abreast of the competition.

BRANDS/DIVISIONS/AFFILIATES: Dow Corning Oak Industries, Inc. Quanterra, Inc. Samco Scientific Corp. IntelliSense Corp. U.S. Precision Lens, Inc. Corning Canada, Inc. Corning Asahi Video Products Co.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Roger G. Ackerman, CEO John W. Loose, COO James B. Flaws, CFO Pamela C. Schneider, VP-Human Resources/Diversity Officer Charles W. Deneka, Sr. VP-Science & Tech. Katherine A. Asbeck, VP/Controller Robert A. Gilchrist, Sr. VP-Mfg./Corp. Quality William D. Eggers, General Counsel Kirk P. Gregg, Sr. VP-Admin. Peter Booth, Sr. VP-Strategy and Dev. Edward W. Rich, VP/Treas. Larry Aiello, Jr., Pres., Corning Int'l Sandy Lyons, CEO, Corning Cable Systems Peter Volkanis, Exec. VP-Science Products Div. Wendell P. Weeks, Exec. VP-Optoelectronics

Phone: 607-974-9000 Fax: 607-974-8091 Toll-Free: Address: 1 Riverfront Plaza, Corning, NY 14831-0001 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $7,273,100 (12 months) 2000 Profits: $422,000 (12 months) Stock Ticker: GLW 1999 Sales: $4,812,500 1999 Profits: $518,100 1998 Sales: $3,921,600 1998 Profits: $435,000 Employees: 40,300 1997 Sales: $3,870,100 1997 Profits: $475,200 Fiscal Year Ends: 12/31 1996 Sales: $3,053,700 1996 Profits: $189,300

SALARIES/BENEFITS: Pension Plan: Y Savings Plan:

ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Y Innovation in optical fibers.




Bonus: Bonus:

$1,598,255 $1,027,195


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

190


COSTAR GROUP INC

www.costargroup.com

Industry Group Code: 514191 Ranks within this company's industry group: Sales: 13

Profits: 20



Y




Y



TYPES OF BUSINESS: Online Commercial Real Estate Information Leasing and Sales Transactions Commercial Real Estate Database Sales Comparable Information Property Data Integration

CoStar Group, Inc., formerly COMPS.com, is a leading national provider of comprehensive commercial real estate sales information both on and off the Internet. COSTAR has a highly developed data collection system that includes sales prices, income and expenses, capitalization rates, loan data, property photographs, buyers, sellers, brokers and other key details. The firm provides commercial real estate professionals with critical knowledge that enables them to complete transactions by offering the most up-to-date, consolidated, and standardized information on U.S. commercial real estate. CoStar delivers its content to customers through 10 distinct products and services. A wide array of digital service offerings includes a leasing marketplace, a selling marketplace, sales comparable information, data hosting for clients' web sites, decision support, contact management, tenant information, property data integration, property marketing and industry news. The CoStar Exchange service integrates the content developed through years of research under the CoStar Property, CoStar Tenant, CoStar COMPS and other CoStar services. The company’s database contains information on more than 20 billion square feet of commercial real estate, over 1 million tenants, and covers more than $70.6 billion in properties for sale. A diverse portfolio of customers consists of asset managers, mortgage lenders, investors, security analysts and property managers. In recent news, CoStar Group has acquired First Image Technologies, maker of Metropolis software system, a single interface that combines commercial real estate data from multiple information providers to form a comprehensive resource. First Image Technologies, which is based in Southern California, licenses its Metropolis software system to commercial real estate professionals and will continue to operate as an independent business unit. Medical, dental and vision insurance are offered to employees. Additionally, the firm operates in a business causal environment.

BRANDS/DIVISIONS/AFFILIATES: CoStar Property CoStar Tenant CoStar COMPS CoStar Exchange CoStar ARES 2000 First Image Technologies COMPS.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Andrew Florance, CEO Andrew Florance, Pres. Lawrence Dressel, COO Karen Goodrum, CFO/VP-Finance Mark Klionsky, Sr. VP-Mktg. Candice Jenkins, Dir.-Human Resources Dean Violaqis, VP-Research Karen Goodrum, Sec. Joseph A. Mannina, VP-Oper. Craig S. Farrington, VP-Dev. Mark Klionsky, Sr. VP-Electronic Media Mary Tokita, Media Contact Pamela Silberman, VP-Investor Rel. Steve Couts, VP-Sales Michael Arabe, VP-Customer Service/Support Stephanie McCormick, Mktg. Coordinator Mark Heschmeyer, Editor-in-Chief

Phone: 301-215-8300 Fax: 301-718-2444 Toll-Free: 877-726-7827 Address: 2 Bethesda Metro Center, 10th Fl., Bethesda, MD 20814 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $58,500 (12 months) 2000 Profits: $-49,700 (12 months) Stock Ticker: CSGP 1999 Sales: $30,200 1999 Profits: $-12,300 1998 Sales: $13,900 1998 Profits: $-3,200 Employees: 974 1997 Sales: $7,900 1997 Profits: $-3,300 Fiscal Year Ends: 12/31 1996 Sales: $4,300 1996 Profits: $-2,600


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $285,577 Stock Purch. Plan: Second Exec. Salary: $177,692 Focus on in-depth real estate sales data.



Bonus: Bonus:

$225,000 $116,250


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:


191

COVAD COMMUNICATIONS GROUP INC Industry Group Code: 513390A Ranks within this company's industry group: Sales: 2 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



www.covad.com

Profits: 5




Y


TYPES OF BUSINESS: High Speed Access Provider-DSL Service

Covad Communications Group, Inc. is a leading national broadband service provider of high-speed Internet and network access utilizing DSL technology. The company offers DSL, IP and dial-up services through ISPs, telecommunications carriers, enterprises, affinity groups, PC original equipment manufacturers and ASPs to small and medium-sized businesses and home users. Recently, the firm and SBC Communications, Inc. reached an agreement that makes Covad an in-region and out-ofregion DSL provider for SBC. The companies will work together on network, provisioning and product planning activities, and SBC will market both symmetric business service DSL and asymmetric consumer service DSL provided by Covad throughout the United States. Additionally, the firm recently reached an agreement with NTT Communications Corporation, ACCA Networks, Co. Ltd. and Ignite Japan KK to provide local broadband network services using DSL to major metropolitan areas in Japan. Covad will license its scalable Operational Support System to ACCA and will assist ACCA in the development of its broadband DSL network by leveraging its experience in large-scale DSL network operations. The company shut down a recent acquisition, BlueStar Communications, a provider of broadband and Internet services for small and medium-sized businesses throughout the Southeastern United States that employed about 400 people. The firm entered into a regional agreement to share phone lines with Bell Atlantic to provide high-speed broadband access in Bell Atlantic’s territory. Line sharing allows consumers to use their existing phone line for both normal phone service provided by a local phone company and for highspeed DSL data access through another provider. The firm faces significant financial challenges.

BRANDS/DIVISIONS/AFFILIATES: XO Communications NTT Communications Corporation ACCA Networks, Co. Ltd. Ignite Japan KK BlueStar Communications

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Frank Marshall, CEO Catherine Hemmer, COO Mark H. Perry, CFO John McDevitt, Exec. VP-Mktg. & Sales Jane Marvin, Sr. VP-Human Resources Rex Cardinale, Chief Tech. Officer Frank C. Thomas Jr., CIO Vinu Sundaresan, VP-Engineering Dhruv Khanna, General Counsel Michael Lach, Exec. VP-Corp. Dev. Martha Sessums, VP-Corp. Comm. Nick Kormeluk, VP-Investor Rel. Charles Haas, Exec.VP-Sales Jimmy LaValley, Exec. VP-Comm. Affairs Richard P. Wong, VP-Mktg. Joe Devich, Exec. VP-Tech. Infrastructure

Phone: 408-844-7500 Fax: 408-844-7501 Toll-Free: 888-462-6823 Address: 2330 Central Expwy., Santa Clara, CA 95050-2516 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $158,736 (12 months) 2000 Profits: $-1,443,136 (12 months) Stock Ticker: COVDE 1999 Sales: $66,488 1999 Profits: $-195,397 1998 Sales: $5,326 1998 Profits: $-48,121 Employees: 2,300 1997 Sales: $ 26 1997 Profits: $-2,612 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $500,000 Stock Purch. Plan: Y Second Exec. Salary: $350,000 Aggressive marketing and advertising.



Bonus: Bonus:

$250,000 $140,250


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

192


CRITICAL PATH INC

www.cp.net




Y

Profits: 108





TYPES OF BUSINESS: E-Mail Solutions Messaging Solutions Wireless Device Support Integrated Calendaring Bi-Directional Fax to E-mail Software Licensing

Critical Path, Inc. is a leading provider of complete end-toend Internet messaging and collaboration solutions for Internet service providers, telecommunications providers, Web hosting companies, Web portals and corporations. The company provides services and products, both on a hosted and licensed basis, that enable its customers to provide feature-rich email, messaging, collaboration and directory services to their customers and employees. Critical Path’s strategy provides flexibility to its customers by giving them the option of using Critical Path hosted services, licensing Critical Path’s software to run on their own hardware, or selecting a combination of both. The company’s customers include leading Internet companies such as AltaVista, E*TRADE, ICQ (a subsidiary of AOL) and Netscape as well traditional enterprises such as General Electric, Proctor & Gamble and Promus Hotel Corporation. In addition to Critical Path’s outsourced hosted services, the company now also offers midsourcing, where a customer selects which products and services to outsource to augment their existing messaging infrastructure, and insourcing, where a customer installs and maintains Critical Path’s software. The firm has closed several acquisitions recently that have expanded its range of products and customers, including The docSpace Company, ISOCOR Corp. and RemarQ Communities, Inc. The docSpace Company provides services for businesses to send, store and collaborate on their important files securely via encryption technologies from anywhere in the world. ISOCOR Corp. provides directory and meta-directory services to connect disparate database applications and to overcome incompatibilities across the corporate enterprise. RemarQ Communities Inc. offers products that allow customers to hold online discussions over extranets, intranets, or the Internet. In other news, the company recently announced a strategic relationship with Access360 that leverages the interoperability of Access360’s access rights provisioning technology and Critical Path’s directory and meta-directory solutions. Critical Path recently laid off 450 employees, and announced that it will replace the CEO.

BRANDS/DIVISIONS/AFFILIATES: ISOCOR Corp. Amplitude Software Corp. Fabrik Communications Xeti Inc. RemarQ Communities Inc. DotOne Corp. FaxNet Corp. The docSpace Co.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. William E. McGlashan Jr., Acting Pres. William E. McGlashan Jr., COO Lawrence P. Reinhold, Exec. VP/CFO Sue Barsamian, Sr. VP-Product Mktg. Karen Marafioti, VP-Human Resources Michael Serbinis, Chief Tech. Officer Cynthia Diana Whitehead, Sr. VP-Eng. & Oper. Michael Zukerman, Sr. VP/General Counsel Mari E. Tangredi, VP-Corp. Dev. Judie A. Hayes, VP-Corp. Comm. Kent Bridges, Sr. VP-Worldwide Sales

Phone: 415-808-8800 Fax: 415-808-8882 Toll-Free: Address: 320 1st St., San Francisco, CA 94105 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $135,653 (12 months) 2000 Profits: $-1,852,465 (12 months) Stock Ticker: CPTH 1999 Sales: $16,157 1999 Profits: $-116,941 1998 Sales: $ 897 1998 Profits: $-11,461 Employees: 1,041 1997 Sales: $ 1997 Profits: $-1,074 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $332,373 Bonus: $ Stock Purch. Plan: Y Second Exec. Salary: $222,157 Bonus: $ Rapid expansion into new markets/Leading provider of end-to-end Internet messaging. ADVANTAGE:




Southwest:

Midwest:

Southeast:


Northeast:

International: Y


193

CROSSWALK.COM INC

www.crosswalk.com



Y Y


Y

Profits: 5





TYPES OF BUSINESS: Portal-Christianity Acceptable Content Delivery Software Direct e-Mail Chat Room Filtered Web Site Online Advertising

Crosswalk.com, formerly DIDAX, is a web site that offers Christian news, chat rooms, advice and products tailored for the Christian community, including the sale of music and books. The site also offers free e-mail, a search engine and links to a wide variety of other subjects such as entertainment, health and news. Crosswalk.com derives about 80% of its revenue from advertising, sponsorships and retail sales. A unique feature of this web site is its free offering of CrossingGuard software, a comprehensive filtering solution that protects family members from viewing inappropriate material on the Internet. Crosswalk.com has more than 1 million members and has received the Christian Web Site of the Year award two years in a row. In recent news, Crosswalk.com has implemented company restructuring, which will involve the consolidation of functions to the Chantilly, VA headquarters, implementation of more costeffective means of generating content and further proficiency in utilizing viral marketing. This action will also include a 23% reduction in the workforce. Crosswalk.com has also announced a broad three-year strategic technology, content and co-marketing partnership with Christianity.com, the full-service web network designed to bring technology solutions to the Christian community. Under this partnership, Crosswalk.com will become a principal content provider to the Christianity.com network and will populate the network with its tools and applications. Additionally, Christianity.com will become the primary web content management and network infrastructure solution for the firm. Crosswalk.com has also announced the creation of a new business unit based on direct e-mail. The service will utilize the company's existing subscriber base and e-mail infrastructure, and will be offered immediately.

BRANDS/DIVISIONS/AFFILIATES: DIDAX Christian Community Network CrossingGuard My Investigator Goshen Web Directory

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Scott Fehrenbacher, CEO Scott Fehrenbacher, Pres. Gary A. Struzik, CFO Dane B. West, Sr. VP-Sales Kate Quo, Human Resources William H. Bowers, Chief Tech. Officer Rogers Hellman, Sr.VP/Dir.-Eng. Gary A. Struzik, Corp. Sec. Dane B. West, VP-Bus. Dev. Robert E. Steele, e-Commerce Mgr. Joseph Wike, Sales Director

Phone: 703-968-4808 Fax: 703-968-4818 Toll-Free: 888-283-4329 Address: 4100 LaFayette Center Dr., Ste. 110, Chantilly, VA 20151-1214 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $6,400 (12 months) 2000 Profits: $-10,028 (12 months) Stock Ticker: AMEN 1999 Sales: $6,900 1999 Profits: $-10,653 1998 Sales: $1,100 1998 Profits: $-3,500 Employees: 45 1997 Sales: $ 300 1997 Profits: $-4,271 Fiscal Year Ends: 12/31 1996 Sales: $ 200 1996 Profits: $-2,500


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Over 600,000 members.




Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

194


CUSEEME NETWORKS

www.cuseeme.com




Y

Profits: 44





TYPES OF BUSINESS: Software-Multimedia Communication Communication Over Internet Protocol Networks Software Solutions Video and Data Collaboration

CUseeMe Networks, formerly White Pine Software, develops multimedia conferencing applications tailored to business, education and training. The company is focused on providing application-specific solutions that enrich the way people interact, moderate and administer conferences in real-world conference situations. CUseeME Networks develops, markets and supports multiplatform browserbased inter-networking software, which facilitates worldwide video and audio communication and data collaboration across the Internet, intranets, extranets and other networks that use the Internet Protocol. The firm's videoconferencing software products include CUseeMe Web and MeetingPoint, which creates a client-server solution that allows users to participate in real-time, multipoint video, audio and data conferences over the Internet and intranets. ClassPoint, based on CUseeMe and MeetingPoint, creates an instructor-led virtual classroom, which facilitates learning for any environment where the instructor and students are in different locations. Companies using the technology include the NHL, Novell, Inc., Belgacom, Canon NetTV, Panasonic and the Bailey Group. In recent news, CUseeMe Networks has reorganized its workforce in order to control costs and maximize its resource management. As a result of the reorganization, the company has reduced its workforce by a significant amount. In a major recent development, First Virtual Communications, Inc. and CuseeMe Networks have announced a definitive merger agreement. The merged company will retain the name First Virtual Communications, Inc. and deliver integrated end-to-end solutions to enterprises and service providers worldwide. The combined company will provide a broad range of integrated rich media communications solutions that run seamlessly across multiple network types, including IP, ISDN, ATM, PSTN and DSL.

BRANDS/DIVISIONS/AFFILIATES: Conference Server CUseeMe Web Technology CUseeME Pro Meeting Point ClassPoint White Pine Software First Virtual Communications Red Hat, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Killko A. Caballero, CEO Killko A. Caballero, Pres. Robert Scott, COO John E. Kelly, VP-Worldwide Sales & Mktg. Marilyn Condodemetraky, Dir-Human Resources David O. Bundy, Chief Tech. Officer Jeff Krampf, VP-Eng. Raychel Marcotte, VP-Investor Rel. Ray Cavanagh, VP-Sales

Phone: 603-886-9050 Fax: 603-886-9051 Toll-Free: Address: 542 Amherst St., Nashua, NH 03063 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $12,071 (12 months) 2000 Profits: $-10,185 (12 months) Stock Ticker: CUSM 1999 Sales: $12,002 1999 Profits: $-4,850 1998 Sales: $7,793 1998 Profits: $-8,424 Employees: 126 1997 Sales: $11,052 1997 Profits: $-6,826 Fiscal Year Ends: 12/31 1996 Sales: $11,666 1996 Profits: $-3,637


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $217,877 Stock Purch. Plan: Y Second Exec. Salary: $147,379 Focus on superior technology for the conferencing market.



Bonus: Bonus:

$10,000 $25,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


195

CYBER MERCHANTS EXCHANGE INC

www.c-me.com





Profits: 2

Y Y Y



Y


TYPES OF BUSINESS: Business-to-Business Intermediary Internet Sourcing Networks Business-to-Business E-Commerce Solutions Retailer Marketing Model Web Site Design and Hosting

Cyber Merchants Exchange (C-ME), formerly Worldwide Magic Net, connects retailers with vendors via private Internet Sourcing Networks (ISNs) and other Internet technology to allow them to communicate and conduct business more effectively. ISNs also provide vendors with a way to showcase their products to major retailers in a more effective way than merely sending a paper catalog. These web-based turnkey systems automate the front-end merchandise sourcing activities of retailers at no cost, and provide retailers with tremendous time and cost savings. The ISN enables retailers and small and medium sized enterprises (SMEs) to conduct business privately, using any Internet connection without investing in expensive hardware, software or training. SMEs globally can get real time feedback about retailers’ sourcing needs and buying plans. C-ME also hosts an online virtual trade show that features footwear, clothing, consumer electronics, baby goods, home furnishings and other categories of merchandise. The primary appeal of the Virtual Trade Show is to enable SMEs a direct marketing channel to a wide universe of retail buyers. The VTS provides retailers the ability to search for new sources of merchandise to enhance their existing SME base. The firm’s Global Financial Platform can eliminate the needs of issuing letters of credit for retailers for overseas purchases. In addition to these lines of business, C-ME also provides custom web design and hosting for vendors. In recent news, C-ME and Good Support International Limited have announced the establishment of a China joint venture corporation, named Global Purchasing Dotcom, to create a global B2B e-commerce solution for Chinese manufacturers and trading companies. The joint venture will make Global Purchasing Dotcom part of C-ME’s global network that provides U.S. retailers with a direct merchandise-sourcing channel to China. Multiple satellite offices will be opening in China as part of this arrangement.

BRANDS/DIVISIONS/AFFILIATES: Internet Sourcing Network Wholesale Auction Center Factory Outlet Mall Worldwide Magic Net Global Financial Platform Internet Sourcing Network Virtual Trade Show Global Purchasing Dotcom

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Frank S. Yuan, CEO Frank S. Yuan, Pres. David Rau, CFO Melissa Miner Dahan, VP-Mktg. & Sales Luz Jimenez, Human Resources James Zheng, Chief Tech. Officer James L. Vanderberg, Corp. Sec. Elissa Kuykendall, Company Contact

Phone: 626-793-5000 Fax: 626-793-5096 Toll-Free: Address: 600 South Lake Ave., Ste. 405, Pasadena, CA 91106 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $ 590 (12 months) 2000 Profits: $-2,723 (12 months) Stock Ticker: CMEE 1999 Sales: $ 48 1999 Profits: $- 695 1998 Sales: $ 66 1998 Profits: $- 571 Employees: 18 1997 Sales: $ 36 1997 Profits: $- 588 Fiscal Year Ends: 6/30 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $84,000 Stock Purch. Plan: Second Exec. Salary: $75,000 Moving to aggresively add new vendor relationships.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International: Y

196


CYBERGUARD CORP

www.cyberguardcorp.com




Y

Profits: 6





TYPES OF BUSINESS: Software-Internet Security (Firewalls) Network Security Solutions

CyberGuard develops network security solutions that protect data and networks from unauthorized access. It provides its services to Fortune 1000 companies and governments all over the world. CyberGuard's most notable product is the CyberGuard Firewall, which is certified by U.S. and European government and commercial testing authorities. CyberGuard Firewall has won numerous awards from a wide array of magazines and societies, including BYTE magazine, Federal Computer Week, Network Computing, InfoWorld and the National Software Testing Laboratory. CyberGuard's complete line of premium firewall appliances, which includes STARLord, KnightSTAR and FireSTAR, are the first firewall appliances in the world to receive Common Criteria Evaluation Assurance Level 4 (EAL4) certification, the most prestigious and rigorous IT security evaluation process available. The KnightSTAR Appliance is CyberGuard's new fully functional hardware/software firewall appliance for network administrators. Current customers of CyberGuard include the Chicago Stock Exchange, AT&T, Motorola Cellular, Southwest Airlines, VISA International, the British Ministry of Defense, the U.S. Department of Defense and the National Aeronautics and Space Administration. CyberGuard partners have access to full account management resources as part of a new customer support program via the Internet. In recent news, CyberGuard has announced a major expansion in its worldwide customer support services. The company is working with Equant, a leading global provider of maintenance and network support services, to offer comprehensive support for CyberGuard's security products around the clock and around the world. In addition to call center support in foreign countries, the partnership will allow CyberGuard to offer global on-site service and, for the first time, support for the hardware component of CyberGuard's appliance firewalls.

BRANDS/DIVISIONS/AFFILIATES: CyberGuard Firewall TradeWave KnightSTAR Appliance STARLord Appliance FireSTAR Appliance Equant Fernwood Partners

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Scott Hammack, CEO Pat Clawson, Pres. Mike Matte, CFO Karen E. Bowling, VP-Mktg. Michael Wittig, VP-Chief Tech. Officer Brian Foremny, Corp. Sec. Brian Foremny, General Counsel Fred Hawkes, VP-Oper. Michael Wittig, VP-Worldwide Dev. Robert E. Gelinas, VP-Sales Robert F. Perks, VP-Worldwide Support Oper. And Int'l Oper. Adriana Kovalovska, VP-Legal Affairs

Phone: 954-958-3900 Fax: 954-958-3901 Toll-Free: 800-666-4273 Address: 2000 W. Commercial Blvd., Ste. 200, Fort Lauderdale, FL 33309 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $18,859 (12 months) 2000 Profits: $- 976 (12 months) Stock Ticker: CYBG 1999 Sales: $13,873 1999 Profits: $-8,115 1998 Sales: $15,552 1998 Profits: $-18,264 Employees: 82 1997 Sales: $14,224 1997 Profits: $-17,442 Fiscal Year Ends: 6/30 1996 Sales: $46,118 1996 Profits: $-26,869


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Excellent technology/First class client list.



Bonus: Bonus:

$ $


Southwest: Y

Midwest:

Southeast: Y


Northeast: Y

International: Y


197

CYBERIAN OUTPOST INC

www.outpost.com




Profits: 2



Y



TYPES OF BUSINESS: Computer & Software Products, Online Retail E-commerce Software Implementation Internet Superstore

A leader in global e-commerce since 1995, Cyberian Outpost, Inc. primarily operates an Internet-only superstore for computer products 24-hours a day, seven days a week. The company includes three primary areas of business, Outpost.com, OutpostPro.com and eBusiness Services. Outpost.com features over 200,000 consumer technology and related products for the home and office. The online superstore offers computers and accessories, software, consumer electronics, cameras and other highend consumer products to over 1 million domestic and international customers. Outpost.com has received numerous awards including the #1 ranking in the Computer Category of Forrester PowerRankings for the last three years. The online retail segment has provided the backbone for Cyberian Outpost’s overall growth over the past six years. The company was recently named the 45th fastest growing technology company in the U.S. by the Deloitte & Touche Fast 500. OutpostPro.com sells technology products to medium and large size businesses. This segment is highlighted by its team of sales and customer service professionals with experience in assisting corporate buyers in making large-scale purchases. The company’s eBusiness Services segment offers end-to-end e-commerce solutions for various retailers and manufacturers. These services include web site design and hosting, product merchandising, customer service and order processing and fulfillment. In recent news, Outpost.com signed an agreement with Sony Electronics to sell the entire Sony digital imaging product line, including the Sony Mavica and Cybershot cameras. The company also opened two stand-alone Internet kiosks in Wolf Camera Stores in Atlanta and New York City.

BRANDS/DIVISIONS/AFFILIATES: Internet Shopping Network's Computer Superstore ShopperConnection Outpost.com OutpostPro.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Katherine N. Vick, CEO Katherine N. Vick, Pres. Paul D. Williams, Sr. VP-Finance/CFO Edith Wollin, VP-Mktg. Nancy O'DeaWyrick, Dir.-Human Resources Raymond J. Karrenbauer III, Chief Tech. Officer Raymond A. Maccio, Sr. VP/Gen. Merch. Mgr. Christopher Walls, VP/Sec. Christopher Walls, Corp. Counsel Bruce C. Schellinkhout, VP-Oper. Paul D. Williams, Sr. VP-Bus. Dev. James P. Gallagher, Chief Comm. Officer Derek Holding, Chief Design Officer

Phone: 860-927-2050 Fax: 860-927-8372 Toll-Free: 800-856-9800 Address: 23 N. Main St., P.O. Box 636, Kent, CT 06757 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $188,605 (12 months) 2000 Profits: $-35,616 (12 months) Stock Ticker: COOL 1999 Sales: $87,745 1999 Profits: $-25,220 1998 Sales: $22,681 1998 Profits: $-7,092 Employees: 239 1997 Sales: $10,790 1997 Profits: $-1,338 Fiscal Year Ends: 2/28 1996 Sales: $1,852 1996 Profits: $- 400


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $179,850 Stock Purch. Plan: Second Exec. Salary: $164,250 Offers wide variety of items/Connected with other Internet retailers.



Bonus: Bonus:

$25,000 $56,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

198


CYBERSOURCE CORP

www.cybersource.com




Y


Profits: 89 Y Y




TYPES OF BUSINESS: E-Commerce Processing Services and Systems ASP-E-Commerce E-Commerce Solutions Technical Consulting Payment Solutions Risk Management Solutions

CyberSource Corporation is a provider of Internet commerce services that enable the secure sale and distribution of products and services. CyberSource solutions are designed to operate within many technology environments, thus providing flexibility to integrate commerce infrastructure across business functions and evolve with changes in operating platforms. Supported environments include Unix, NT, Linux and Java. The firm’s Internet Commerce Suite allows businesses to automate transactions that can be accessed through a commerce server or URL link from a web page. Other services offered include credit card processing, tax calculation, Internet fraud screening, export compliance, policy compliance, digital delivery and delivery address verification. Most of the company’s customers sell digital products or online content. Beyond.com, Buy.com, Compaq Computer, Egghead.com, MarketWatch.com and Shopping.com are a few of CyberSource's notable customers. The firm’s solutions are used by businesses in countries throughout the world. Its transaction services are available via data centers located in the United States, the United Kingdom and Japan, and a network of virtual network access points in 18 countries on five continents. CyberSource has payment gateways that currently support over 150 currencies, and payment software that supports connections to major processors located throughout the world. In recent news, CyberSource has acquired privately held ExpressGold, Inc., a developer of an Internet value platform. The firm also recently acquired PaylinX Corporation, a provider of enterprise payment software. This acquisition will broaden CyberSource's market reach to include enterprises that sell their products and services through multiple channels of distribution. Recently, the firm announced that it is streamlining and further integrating business operations, in order to reduce both ongoing operating and capital expenses. CyberSource will reduce its worldwide workforce by approximately 20%.

BRANDS/DIVISIONS/AFFILIATES: Fraud Manager Case Manager Risk Analysis Taxware Software Beyond.com CyberSource KK PaylinX Corporation ExpressGold, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. William S. McKiernan, CEO L. Evan Ellis Jr., Pres. L. Evan Ellis Jr., COO James Buckley, VP-Finance/CFO Joe B. Richards, Sr. VP-Global Sales Suzan Brown, Mgr.-Human Resources Thomas A. Arnold, Chief Tech. Officer Anthony F. Quilici, VP-Merchant Support Robert Ford, VP-Eng. Richard Scudellari, Corp. Sec. Carol J. Buckreus, VP-Oper. David Daetz, Sr. VP-Corp. Bus. Dev. Greg Madsen, Sr. VP-Corp. Strategy/culture Robert Ford, Sr. VP-Product Dev. William E. Donahoo, VP-Mktg. Trish Martin, VP-Customer Support Steven W. Klebe, VP-Strategic Alliances

Phone: 650-965-6000 Fax: 650-625-9145 Toll-Free: 888-330-2300 Address: 1295 Charleston Road, Mountain View, CA 94043 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $29,924 (12 months) 2000 Profits: $-74,984 (12 months) Stock Ticker: CYBS 1999 Sales: $12,900 1999 Profits: $-29,845 1998 Sales: $3,400 1998 Profits: $-10,100 Employees: 448 1997 Sales: $1,000 1997 Profits: $-4,300 Fiscal Year Ends: 12/31 1996 Sales: $ 100 1996 Profits: $-1,100


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $260,417 Bonus: Stock Purch. Plan: Second Exec. Salary: $205,000 Bonus: Makes it easy for Internet sites to enable payment options and reduce fraud.



$275,602 $130,930


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


199

CYLINK CORP

www.cylink.com




Y

Profits: 72





TYPES OF BUSINESS: Computer Software-Security Wireless Communications Products

Cylink Corporation markets and supports a comprehensive family of secure e-business solutions. It creates trust in customers’ networks by securing the access, privacy and integrity of information when it is transmitted over their local area networks, as well as globally over wide area networks and public networks such as the Internet. The company has products in various areas, including Internet security, public key infrastructure, management, wide area network security and smart cards. NetHawk is the company’s latest security appliance for site-to-site communications over the Internet. Other products include NetConneXion, NetAuthority and PrivaCy Manager. It also provides consulting services through its Security Design International Group. The group’s security professionals provide security assessments, risk management analysis, policy guidance and implementation, penetration testing of customers' networks, PKI policies and security awareness programs. Algorithmic Research, Ltd., a subsidiary, develops and integrates security components and products within customers’ networks. Cylink markets its products primarily through our direct sales force and distributors. It does not have long-term contractual relationships with any of its distributors and, therefore, has no assurance of a continuing relationship within a given market. The company recently announced an agreement that will combine Veridicom’s fingerprint-based smartcard reader with Cylink’s PrivateCard. This combination will allow the e-business security pioneer to deliver a new class of secure smartcards protected with fingerprint authentication for secure desktop and laptop e-business transactions.

BRANDS/DIVISIONS/AFFILIATES: Security Design International, Inc. PrivateWire NetHawk NetConneXion NetAuthority PrivaCy Manager Algorithmic Research, Ltd. PrivateCard

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. William P. Crowell, CEO William P. Crowell, Pres. Christopher Chillingworth, Acting CFO Theresa Marcroft, VP-Worldwide Mktg. Michael Stewart, VP-Worldwide Sales Richard Walsh, Chief Info. Officer Peter J. Slocum, VP-Engineering Robert B. Fougner, Corp. Sec. Robert B. Fougner, General Counsel Sarah L. Engel, VP-Professional Services Yosef A. Cohen, Pres./CEO, Algorithmic Research Don Hewitt, Pres., Security Design Int'l.

Phone: 408-855-6000 Fax: 408-855-6100 Toll-Free: Address: 3131 Jay St., Santa Clara, CA 95054 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $68,100 (12 months) 2000 Profits: $-35,400 (12 months) Stock Ticker: CYLK 1999 Sales: $59,655 1999 Profits: $-14,573 1998 Sales: $42,760 1998 Profits: $5,161 Employees: 401 1997 Sales: $47,690 1997 Profits: $-61,745 Fiscal Year Ends: 12/31 1996 Sales: $25,793 1996 Profits: $1,200


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y Solutions for critical security issues.




Bonus: Bonus:

$200,000 $50,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

200


DATEK ONLINE HOLDINGS CORP

www.datek.com


Y



Profits:





TYPES OF BUSINESS: Online Stock Brokerage/Investment Banking ECNs

Datek Online Holdings Corp. is a financial services and technology firm, serving as the parent company to five major operating units. Each unit is a separately managed subsidiary of the privately held company. The major operating subsidiary is Datek Online Brokerage Services, one of the largest online brokerage firms in the U.S. The subsidiary currently has more than 640,000 funded customer accounts and executes approximately 100,000 investment transactions each day. Customers can place trades, invest in mutual funds, receive real-time quotes and portfolio updates and review their investment history from anywhere in the world. Datek Online Brokerage Services provides investors with free access to some of the best resources of financial information. The company’s iClearing subsidiary provides clearing services for several brokerage firms. The subsidiary utilizes stateof-the-art technologies and innovative ideas provided by the firm’s programming staff to stay ahead of the everincreasing volume of trades and requests. Another subsidiary, BigThink, is a leading developer of software systems for the financial services industry. Watcher Technologies develops high-speed direct-access trading systems for professional traders. The Watcher trading platform provides direct access to Nasdaq and exchangelist stock through various pools of liquidity, including The Island ECN, Instinet, Archipelago, Bloomberg’s Tradebook, Nasdaq’s SOES and SelectNet. Watcher traders average more than 300,000 trades per day with a daily volume exceeding 70 million shares. The subsidiary licenses its trading systems to registered brokers and dealers. Datek Online Holding Corp. recently launched @nswerbox, which provides customers with the ability to track and update their inquiries online.

BRANDS/DIVISIONS/AFFILIATES: Datek Online Brokerage Services Island ECN Datek Online Clearing Corp. BigThink Watcher Technologies iClearing Streamer @nswerbox

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Edward J. Nicoll, CEO John Grifonetti, Pres. John Grifonetti, COO Thomas F. Robards, CFO Robert Bethge, Chief Mktg. Officer Peter Stern, Chief Tech. Officer Alex Goor, Exec. VP-Oper. Peter Stern, Pres.-BigThink John J. Mullin, Pres.-Datek Online Brokerage Services

Phone: 201-761-7500 Fax: 201-558-4365 Toll-Free: 800-823-2835 Address: 70 Hudson Street, Jersey City, NJ 07302-4599 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Private 1999 Sales: $ 1999 Profits: $ 1998 Sales: $ 1998 Profits: $ Employees: 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Bonus: Stock Purch. Plan: Second Exec. Salary: $ Bonus: One of the best online trading sites/Includes comprehensive features and services.



$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


201

DELIA*S INC

www.delias.com



Y



Profits: 1

Y


Y



TYPES OF BUSINESS: Apparel Sales-Catalogs Specialty Soccer Accessories Young Women's Clothing Young Men's Clothing Online Retailing Apparel Stores

Delia*s, Inc. is a leading direct marketer of casual apparel and related accessories to girls and young women, primarily between the ages of 10 and 24, and through its TSI Soccer catalog, of soccer merchandise to Generation Y boys and girls. The company’s catalog, which features a broad assortment of merchandise, includes recognized and emerging brands complemented by Delia*s own brands. The company’s other retail endeavors include the stores Screeem! and Jean Country. The company has a series of Internet initiatives designed to expand its ecommerce and online presence. These include ContentsOnline.com, a web site corresponding to Delia*s home furnishings catalog, and Droog.com, the counterpart to the recently launched Droog catalog, which targets teenage boys. In addition, the company operates the iTurf network, an online destination where teens and young adults can congregate in an environment that caters exclusively to their interests and promotes their participation and personal growth. iTurf integrates online community and commerce through a network of sites focused primarily on teens and young adults, providing compelling and topical content as well as forums for interactive communication. The firm’s commerce sites offer a wide range of apparel, accessories, footwear, athletic gear and home furnishing products for both teen girls and boys. Delia*s most prominent online store, delias.cOm, offers apparel, cosmetics, accessories, footwear, home furnishings, light furniture and other products for teen girls and young women. The firm handles customer orders and retail stock shipments through a warehouse and fulfillment center in Hanover, Pennsylvania. From this center, the company has the capacity to ship 35,000 packages per day.

BRANDS/DIVISIONS/AFFILIATES: iTurf Screeem! Jean Country ContentsOnline.com TSI Soccer catalog gURLNet.com ChickClick.com Delia.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Stephen I. Kahn, CEO Evan Guillemin, Pres. Christopher C. Edgar, COO Dennis Goldstein, CFO Pamela Meany, Dir.-Human Resources Oliver Sharp, CIO Timothy B. Schimdt, General Counsel Seth Walter, VP-Oper. Beth Kressley, Sr. VP- Brand Management Patricia O. Waechter, Exec. VP-Retail Estelle Demuesy, Exec. VP-Direct Mktg.

Phone: 212-807-9060 Fax: 212-807-6300 Toll-Free: Address: 435 Hudson Street, New York, NY 10014 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $190,772 (12 months) 2000 Profits: $10,958 (12 months) Stock Ticker: DLIA 1999 Sales: $158,364 1999 Profits: $5,842 1998 Sales: $113,049 1998 Profits: $4,426 Employees: 2,447 1997 Sales: $54,224 1997 Profits: $4,193 Fiscal Year Ends: 1/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $131,731 Stock Purch. Plan: Second Exec. Salary: $115,077 Offers products that are focused on its target market of teen girls.



Bonus: Bonus:

$258,750 $215,625


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

202


DELL COMPUTER CORPORATION

www.dell.com




Y

Profits: 4



Y


Y Y Y


TYPES OF BUSINESS: Computer Hardware-PCs Peripherals Online Business Services Online Retailing Services

Dell Computer Corporation is the world's leading personal computer systems company and a supplier of technology for corporate IT departments. The company ranks No. 1 in the U.S., where it is a leading supplier of PCs to business customers, government agencies, educational institutions and consumers. Through the direct business model, Dell builds relationships with consumer, corporate and institutional customers. The company relies on telephone and Internet sales; customized computer systems; online and phone technical support; and nextday, on-site product service. Dell arranges for system installation and management, guides customers through technology transitions and provides an extensive range of other services. The Dell line of high-performance computer systems includes Dimension and OptiPlex desktop computers, Latitude and Inspiron notebook computers, PowerEdge servers, PowerApp server appliances, Dell Precision workstation products and PowerVault storage products. In recent news, Dell plans to bundle Sendmail, Inc.'s e-mail hosting solution on its PowerEdge2450 server product line for the Red Hat Linux platform. This packaged solution offers service providers and enterprise customers a range of optimized e-mail hosting solutions running on Dell's PowerEdge servers. DellHost, Dell's integrated Web hosting service, offers Miva Merchant, a leading e-commerce software solution. DellHost also lowered prices on custom hosting solution packages for large enterprises. AOL Time Warner Inc., the world's leading interactive services company, and Dell will provide the free AOL@SCHOOL service preloaded on all computers that it sells to K-12 schools in the U.S. In early 2001, the firm announced plans to cut expenses by 8% to 10% yearly, including eliminating as many as 5,700 jobs. Dell’s innovative online selling strategy makes it one of the most successful e-commerce firms, and its inventory management system is legendary. Dell hires large numbers of people to work in telephone support and sales. Employees receive 12 paid holidays, 10 paid personal days and a week off during Christmas.

BRANDS/DIVISIONS/AFFILIATES: PowerApp PowerVault OptiPlex Dimension XPS PowerEdge Inspiron Latitude ConvergeNet Technologies, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael Dell, CEO Kevin B. Rollins, Pres. Kevin B. Rollins, COO James M. Schneider, Sr. VP/CFO Paul D. McKinnon, VP-Human Resources Randall D. Mott, Sr. VP/CIO Thomas B. Green, Sr. VP-Law Thomas P. Green, Sr. VP-Admin. Perry A. Noakes, VP-Customer Loyalty James T. Vanderslice, Pres./COO William J. Amelio, Sr. VP/Pres.-Asia-Pacific/Japan Lawrence A. Pentland, VP-Americas International

Phone: 512-338-4400 Fax: 512-728-3653 Toll-Free: 800-289-3355 Address: 1 Dell Way, Round Rock, TX 78682 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $25,265,000 (12 months) 2000 Profits: $1,666,000 (12 months) Stock Ticker: DELL 1999 Sales: $18,243,000 1999 Profits: $1,460,000 1998 Sales: $12,327,000 1998 Profits: $944,000 Employees: 36,500 1997 Sales: $7,759,000 1997 Profits: $518,000 Fiscal Year Ends: 1/31 1996 Sales: $5,296,000 1996 Profits: $272,000


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $850,000 Bonus: $1,670,250 Stock Purch. Plan: Y Second Exec. Salary: $700,000 Bonus: $1,240,350 The number one PC maker in the world/Custom-tailored web sites enable large customers to configure and order new computers and obtain negotiated discount pricing while online.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


203

DIAMONDCLUSTER INTERNATIONAL INC www.diamondcluster.com Industry Group Code: 541512 Ranks within this company's industry group: Sales: 8 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y


Profits: 2

Y




TYPES OF BUSINESS: E-Commerce Consulting Services E-Business Solutions Wireless Software Solutions

DiamondCluster International, Inc. is a business strategy and technology solutions firm. The company develops and implements innovative digital strategies that capitalize on the opportunities presented by new technologies. DiamondCluster was established in 2000 through the combination of Diamond Technology Partners and Cluster Consulting, a pan-European management consulting firm specializing in wireless technology, Internet and digital strategies. DiamondCluster’s teams of experts create business strategies using creative thinking and rigorous analysis of the shifting landscape, increased competition, unique market opportunities and emerging digital technologies. The company also develops marketing plans and programs that acquire customers and capture value from target market segments. The firm’s Diamond Marketplace Solutions provide technology platforms that create and sustain business value through the design and delivery of technology requirements. The solutions ensure user adoption by utilizing functional design, multimedia and market distribution tactics. The company serves Global 2000 clients in such industries as financial services, consumer and industrial products and services, telecommunications and energy, healthcare and insurance. Clients of DiamondCluster include Goldman Sachs, Enron, Bank of America, British Telecom, Deutsche Telekom, Ericsson and Broadwing. Headquartered in Chicago, the company also has offices in Barcelona, Boston, Dusseldorf, Lisbon, London, Madrid, Munich, New York, Paris, San Francisco and Sao Paulo. DiamondCluster recently announced the formation of The Center for Market Leadership, a new intellectual capital initiative designed to explore the key drivers of market leadership to help business and other organizational leaders manage a radically different global economic environment.

BRANDS/DIVISIONS/AFFILIATES: Diamond Technology Partners Global Diamond Marketspace Solutions Cluster Consulting

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Mel E. Bergstein, CEO Karl Bupp, CFO Bruce Quade, Chief People Officer Chunka Mui, Chief Innovation Officer William McClayton, Sr. VP-Admin. Karl Bupp, Treas. Michael J. Connolly, Pres.-Global Diamond Marketspace Solutions Adam Gutstein, Pres.-North America Javier Rubio, Pres.-Europe and Latin America Sandeep Chugani, Managing Dir.-Eastern Region

Phone: 312-255-5000 Fax: 312-255-6000 Toll-Free: Address: 875 N. Michigan Avenue, Ste. 3000, Chicago, IL 60611 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $136,200 (12 months) 2000 Profits: $16,200 (12 months) Stock Ticker: DTPI 1999 Sales: $82,400 1999 Profits: $9,800 1998 Sales: $58,400 1998 Profits: $6,000 Employees: 576 1997 Sales: $37,600 1997 Profits: $ 600 Fiscal Year Ends: 3/31 1996 Sales: $26,300 1996 Profits: $1,200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $525,000 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $425,000 Bonus: Innovation in digital and wireless platforms/Broad spectrum of industries served.



$252,000 $204,000


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y

204


DIGEX INC

www.digex.com





Profits: 18

Y



Y Y


TYPES OF BUSINESS: Internet Site Host Web Site Management Private Network Solutions E-Commerce Solutions ASP Hosting

Digex, Inc. provides web and application hosting solutions designed exclusively for businesses whose Internet requirements are tied to critical business objectives. The company’s line of secure, scalable web and application hosting solutions are a key ingredient to the success of hundreds of e-businesses. Recently, the firm reached an agreement with WorldCom that will allow Digex to connect its Internet data centers to the WorldCom global IP network and utilize WorldCom’s sales force to enhance its global presence. The agreement immediately enables the companies to meet the growing demand from customers for flexible, e-business solutions in today’s digital economy. Additionally, Juritas, an online provider of trial court documents, has selected the company to establish a scalable and fully operational e-business environment to support the large volumes of information needed to serve Juritas’s expanding attorney customer-base. In support of this complex web site, the firm is supplying Juritas with its fully managed hosting solution, including high-powered Compaq ProLiant servers running Windows 2000, Sun enterprise servers running Oracle databases, onsite database assistance, ongoing site management, monitoring, security, upgrades and back up services. Moreover, Digex recently unveiled a new interactive client portal providing resource monitoring, management advanced provisioning features and xFrame, a new XML framework for flexible, standards-based data exchange for applications. Built around xFrame, the Digex client portal represents a significant leap forward in the ability to seamlessly integrate companies’ hosted e-business initiatives with their internal processes and back-office applications. Digex, Inc. offers its employees educational reimbursement, paid vacations, health insurance plans, stock options and a 401(k) savings plan.

BRANDS/DIVISIONS/AFFILIATES: WorldSpy.com Microsoft Corp. XS, Inc. WSTonline xFrame

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Mark Shull, CEO Mark Shull, Pres. Timothy M. Adams, CFO Laura Heinrich, VP-Mktg. Marthe S. Lattinville-Pace, VP-Human Resources Paul Neal, CIO Ed Kern, Chief Network Engineer Dale May, VP-Technical Oper. Robert B. Patrick, VP-Strategy and Product Dev. Tania Almond, Dir.-Investor Rel. Bryan T. Gernert, Sr. VP-Sales and Distribution Joe Leonard, VP-Service Delivery Joe Crawford, Sr. Dir.-Eng. Lemis O. Altan, VP-Bus. Oper.

Phone: 240-264-2000 Fax: 240-264-2709 Toll-Free: 800-969-9090 Address: One Digex Plaza, Beltsville, MD 20705 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $168,100 (12 months) 2000 Profits: $-143,100 (12 months) Stock Ticker: DIGX 1999 Sales: $59,786 1999 Profits: $-64,999 1998 Sales: $22,600 1998 Profits: $-16,600 Employees: 1,200 1997 Sales: $11,600 1997 Profits: $-27,600 Fiscal Year Ends: 12/31 1996 Sales: $2,800 1996 Profits: $-3,700


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Expertise in e-commerce.




Bonus: Bonus:

$225,000 $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


205

DIGITAL INSIGHT CORP

www.digitalinsight.com




Y


Profits: 83 Y Y Y Y




TYPES OF BUSINESS: Software-Internet Based Banks Financial Services Enabler

Digital Insight Inc. is a leading provider of real-time Internet banking services to community financial institutions. The company offers cost-effective outsourced applications, which include Internet banking for client’s retail and commercial customers; a target marketing program; an authorized loan decision and contract center; and customized e-commerce portal web site design and implementation services. Digital Insight currently has contracts with more than 1,200 financial institutions that in turn have over 23.3 million potential end users. Over 1.5 million end users actively use the firm’s Internet banking applications. Products and services offered by the company include AXIS Internet Banking, a complete Internet banking package designed for financial institutions; AXIS eCommerce, which provides a wide array of meaningful financial and revenue-generating products in a convenient, secure web environment that is fully integrated with the client’s own products and content; AXIS Cash Management, which gives business customers of financial institutions complete power to manage multiple accounts, loans and lines of credit; and The Digital Insight MarketSite, an online portfolio of marketing materials designed to assist clients launch and expand their Internet banking services. Digital Insight recently launched AXIS Wireless Banking, which allows for customers to conduct Internet banking services using a variety of wireless devices such as cell phones and PDAs. In February 2000, the company merged with nFront, Inc., a leading Internet banking services company that enables small- to mid-size financial institutions to process financial transactions with their customers via bank-branded web sites.

BRANDS/DIVISIONS/AFFILIATES: AXIS Internet Banking AXIS Cash Management AXIS eCommerce AXIS Lending nFront, Inc. EBPP AXIS Wireless Banking Digital Insight University

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John C. Dorman, CEO Dale R. Walker, Pres. Dale R. Walker, COO Kevin McDonnell, Sr. VP-Finance/CFO Vincent Brennan, Sr. VP-Sales Melvin M. Takata, Sr. VP/Chief Tech. Officer Kevin McDonnell, Corp. Sec. Joe McDoniel, Sr.VP-Oper. Steven L. Reich, Sr. VP-Bus. Dev. William A. Kontgis, VP-Internet Banking Services Robert Surridge, Sr. VP-Lending Div. Steven L. Reich, Sr. VP-Product Mgmt. Kevin McDonnell, Sr. VP-Admin. Michael Dunn, VP-Finance

Phone: 818-871-0000 Fax: 818-878-7555 Toll-Free: 888-344-4674 Address: 26025 Mureau Road, Calabasas, CA 91302 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $54,428 (12 months) 2000 Profits: $-60,000 (12 months) Stock Ticker: DGIN 1999 Sales: $26,245 1999 Profits: $-18,154 1998 Sales: $13,195 1998 Profits: $-8,021 Employees: 657 1997 Sales: $5,054 1997 Profits: $-3,011 Fiscal Year Ends: 12/31 1996 Sales: $2,412 1996 Profits: $- 663


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $290,625 Stock Purch. Plan: Y Second Exec. Salary: $197,500 Contracts with more than 1,200 financial institutions.



Bonus: Bonus:

$123,751 $82,500


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:

206


DIGITAL ISLAND INC

www.digisle.net





Profits: 24

Y



Y Y


TYPES OF BUSINESS: Internet Host Content Delivery Intelligent Networking Application Services

Digital Island, Inc. provides a global e-Business delivery network and suite of services for enterprises that use the Internet to deploy critical business applications and conduct e-commerce worldwide. The company offers a managed Internet infrastructure that integrates content delivery, hosting, intelligent networking and applications services. Digital Island targets global enterprises that increasingly rely on the Internet to conduct business, but are constrained by the unreliability, slow performance and limited range of functions of the public Internet. The firm’s customers use its services and proprietary technology to facilitate the deployment of a wide variety of electronic commerce applications, including online marketing and sales, customer service, fulfillment, software, document and multimedia distribution and online training. The company also offers service level guarantees, customized billing, security services, network management and other application services. The TraceWare 3.0 suite of services is Digital Island’s youngest product offering, enabling enhanced geographical control of Internet content. The first service available, TraceWare Remote 3.0, enables enhanced managed distribution of digital content, including authorized downloads of audio and video files. Digital Island’s customers include AOL, Canon, Charles Schwab & Co., Cisco Systems, CNBC.com, E*TRADE, Intuit, Microsoft, National Semiconductor, UBS Warburg, Reuters, Hewlett-Packard, Glaxo Wellcome and BMG Entertainment. In recent news, Digital Island Inc. and Pearson Television Enterprises announced the launch of a new converged TV concept that combines a traditional TV broadcast with audience participation through the web. The game show, Public Property, asks its audience to visit the web and vote on life-changing personal decisions for contestants. In addition, select J.P. Morgan Chase & Co. business units plan to use Digital Island's e-Business Delivery network to provide a secure environment for hosting mission-critical web sites and for disaster recovery.

BRANDS/DIVISIONS/AFFILIATES: Sandpiper Networks, Inc. Live on Line, Inc. SoftAware, Inc. TraceWare 3.0 Digital Island BV Digital Island gbmH Digital Island (Japan) KK Digital Island (Hong Kong) Ltd.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ruann F. Ernst, CEO Charles Picasso, COO Tom L. Thompson, CFO Tim Wilson, Chief Mktg. Officer Dave Farber, Chief Systems Strategist Andrew Swart, VP-Software Eng. Howard Lasky, VP/General Counsel Paul Evenson, VP-Oper. Christopher J. Albinson, Chief Strategy Officer Michael T. Sullivan, VP-Finance Larry Levinson, VP-Merger Integration Scott Darling, VP-Hosting & Network Services Rick Gable, VP-Content Delivery & Application Services

Phone: 415-738-4100 Fax: 415-738-4141 Toll-Free: Address: 45 Fremont St., 12th Fl., San Francisco, CA 94105 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $59,100 (12 months) 2000 Profits: $-329,900 (12 months) Stock Ticker: ISLD 1999 Sales: $12,400 1999 Profits: $-50,900 1998 Sales: $2,343 1998 Profits: $-16,800 Employees: 900 1997 Sales: $ 218 1997 Profits: $-5,289 Fiscal Year Ends: 9/30 1996 Sales: $ 1996 Profits: $- 27


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $218,174 Stock Purch. Plan: Y Second Exec. Salary: $180,000 Ability to facilitate broadband Internet service.



Bonus: Bonus:

$71,000 $37,500


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


207

DIGITAL LAVA INC

www.digitallava.com




Y

Profits: 38





TYPES OF BUSINESS: Software-Interactive Video

Digital Lava is a provider of mixed media software products and services for use in corporate training, communications, research and other applications. The company employs streaming video and streaming audio technology. Streaming technology allows an Internet or intranet user to access information in a file before the file is completely downloaded. As a result, large files containing audio and video can be heard or seen almost immediately even with slower connections. Digital Lava creates next generation, rich mixed media by combining streaming audio and video with traditional media assets of slides, graphics, text animation and web links. The company delivers its media offerings via compact discs, the Internet or intranets. Products offered by the firm include Digital Lava View, vPublisher, Publishing Services, HotFoot, HotFoot Host and FireStream Encoding Station. Digital Lava View is a viewer that allows the user to access the content published in the unique Digital Lava structure. The company’s vPublisher is an authoring software tool that allows the integration of text, data, voice, video and web links into a Digital Lava View. FireStorm Encoding Station allows users to encode media from a single source into multiple formats and bit rates simultaneously and in real time. Customers of the company include Cisco Systems, Dell Computer Corp., Novell, Intel, Polaroid and Compaq. Recently, Siebel Systems, a leading provider of e-business application software, selected Digital Lava to augment its product training programs for customers, channel partners and employees.

BRANDS/DIVISIONS/AFFILIATES: vPrism VideoCapsule VideoVisor HotFoot Digital Lava Publisher vPublisher FireStream Encoding Station

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert F. Greene, CEO Joshua D. Sharfman, Pres. Benny Lientz, CFO Brian Berlin, VP-Sales Conrad Frankowski, Dir.-Human Resources Joshua D. Sharfman, Chief Tech. Officer Shawn Butler, VP-Bus. Dev. Kipley Bruketa, VP-Mktg. David Florence, VP-Mktg. Ralph Boulware, VP-Services James Hicks, VP-Product Dev.

Phone: 310-577-0200 Fax: 310-306-3373 Toll-Free: 888-222-5282 Address: 13160 Mindanao Way, Suite 350, Marina del Rey, CA 90292 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $4,606 (12 months) 2000 Profits: $-8,928 (12 months) Stock Ticker: DGLV 1999 Sales: $1,488 1999 Profits: $-10,086 1998 Sales: $1,500 1998 Profits: $-3,700 Employees: 74 1997 Sales: $ 600 1997 Profits: $-4,200 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-2,400


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Focus on video technologies.




Bonus: Bonus:

$60,000 $100,000


Southwest:

Midwest:

Southeast:


Northeast:

International:

208


DIGITAL RIVER INC

www.digitalriver.com




Y


Profits: 9

Y Y Y



Y


TYPES OF BUSINESS: E-Commerce Site Host, Telecommunications Outsourcing Online Processing

Founded in 1994, Digital River is a global commerce service provider, offering thousands of companies complete e-commerce systems and services. The firm's commerce services include e-commerce strategy, site development and hosting, order and transaction management, system integration, product fulfillment and returns, e-marketing and customer service. Digital River's clients include Symantec, Fujitsu, 3M, Siemens, HewlettPackard, Polaris, Novell, Autodesk, Adaptec, Block Financial and Staples. The company utilizes ESD, or Electronic Software Delivery, to provide these services to its customers. The company has contracts with over 1,600 software product clients and 1,300 online retailer clients. Digital River achieves a unique edge by providing an outsourcing solution that allows its clients to promote their own brands while leveraging the company’s technological and infrastructural investments. Though the company uses ESD, its primary technology is its proprietary commerce network server, or CNS, technology. This incorporates custom software applications that enable ESD, web store authorizing, fraud prevention, export control, merchandising programs and online registration. Using its CNS platform, Digital River creates web commerce systems for its clients that replicate the look and feel of each client's web site. End-users enter the client site and are then seamlessly transferred to Digital River’s CNS. End-users can then browse for products and make purchases online, and once purchases are made, the firm either delivers the products digitally to the end-user through the internet or communicates the order to a number of third party fulfillment agencies. The majority of the company’s sales come from software publisher clients.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Joel A. Ronning, CEO Perry W. Steiner, Pres. Gregory R.L. Smith, CFO Terrence M. Strom, VP-Mktg. Nancy Brown, Human Resources Gary Howorka, Chief Tech. Officer Randy J. Womack, CIO Gregory R.L. Smith, Controller Gregory R.L. Smith, Sec. Draper M. Jaffray, VP-Bus. Dev. Robert E. Strawman, Treas.

Phone: 612-253-1234 Fax: 612-253-8497 Toll-Free: Address: 9625 W. 76th Street, Ste. 150, Eden Prairie, MN 55344 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $31,181 (12 months) 2000 Profits: $-38,116 (12 months) Stock Ticker: DRIV 1999 Sales: $14,507 1999 Profits: $-27,653 1998 Sales: $3,424 1998 Profits: $-13,798 Employees: 417 1997 Sales: $ 420 1997 Profits: $-3,485 Fiscal Year Ends: 12/31 1996 Sales: $ 16 1996 Profits: $- 689


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $225,000 Bonus: $112,000 Stock Purch. Plan: Y Second Exec. Salary: $200,000 Bonus: $100,000 Offers turnkey services to companies that desire to create online businesses/Excellent client base.




Southwest:

Midwest: Y

Southeast:


Northeast:

International:


209

DIGITAS INC

www.digitas.com




Y


Profits: 58

Y Y Y




TYPES OF BUSINESS: Database Marketing Software Strategic Consulting E-Commerce Platforms Marketing Support

Digitas, Inc., is an Internet professional services firm. The company primarily assists its clients in managing their customer relationships on a one-to-one basis using ebusiness technology. Digitas focuses on building multichannel, interactive marketing solutions that increase market share through improvements in customer relationships. The company builds technology platforms that enable multi-channel communication and customer tracking. The firm also develops e-commerce platforms to bring traditional retailers online, and applications to enable communication over wireless devices. The company offers three interrelated service categories: Digital Strategy, which helps clients define how the Internet and emerging technologies can be used to create competitive advantages, improve market share and enhance levels of profitability; Technology and Infrastructure, which helps client build web sites, databases and links to call centers and other customer contacts in order to implement their Digital Strategy; and Marketing, which helps clients communicate with current and prospective customers directly via both online and offline channels in order to optimize the economic value of their customer bases. The majority of the company’s clients are Fortune 100 companies at the top of their categories. Customers of Digitas include American Express, Ann Taylor, Pepsi Co., Gateway, General Motors, The Gillette Company, Johnson & Johnson, Allstate, AT&T, Delta Airlines, Best Buy and the National Basketball Association. In December of 2000, Digitas announced a series of management changes designed to support continued growth and global expansion.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David Kenny, CEO Michael Ward, Pres. Michael Ward, COO Jeffrey J. Cote, CFO Robert Galford, Chief People Officer Marshall I. Smith, Corp. Sec. Marshall I. Smith, General Counsel Mark E. Adamczyk, Sr. VP-Corp. Dev. Maureen Bailey, Sr. VP-Comm. Robert Cosinuke, Pres.-Digtas Boston Greg Johnson, Exec. VP-Global Client Delivery Laura W. Lang, Pres.-Digitas New York Bob Maher, Exec. VP-Integrated Technologies

Phone: 617-867-1000 Fax: 617-867-7308 Toll-Free: Address: 800 Boylston Street, Boston, MA 02199 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $288,200 (12 months) 2000 Profits: $-23,300 (12 months) Stock Ticker: DTAS 1999 Sales: $187,000 1999 Profits: $-37,600 1998 Sales: $122,300 1998 Profits: $-19,000 Employees: 1,900 1997 Sales: $101,200 1997 Profits: $-5,600 Fiscal Year Ends: 12/31 1996 Sales: $83,200 1996 Profits: $-3,200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $664,333 Stock Purch. Plan: Second Exec. Salary: $500,000 Depth of support and technology services.



Bonus: Bonus:

$425,000 $578,624


Southwest:

Midwest:

Southeast: Y


Northeast: Y

International: Y

210


DOCUMENTUM INC

www.documentum.com




Y

Profits: 26





TYPES OF BUSINESS: Computer Software-Content Management Internet-Scale Content Management Solutions

Documentum, Inc. develops, markets and supports a management platform and application suite for organizations that rely on global operations and those that are developing online business. The company's management solutions help facilitate business connections with customers, business partners and employees. Customers of Documentum can create, deliver, manage and personalize all content from its clients inside and outside of the enterprise. One product, the Documentum 4i Web Content Management, is an esolution management platform that offers automated services to support content creation, management, staging and delivery. The company recently announced a partial license version of this product. This agreement allows the product to be released on the web by BEA Systems. The EDMS 98, an enterprise application platform, deals with end-to-end lifecycle of documents critical to business. Documentum plans to expand its business in the Asia/Pacific region in the near future in reaction to a rapid growth in web usage and increasing number of global companies doing business in that region. Some of the company’s customers include Pfizer, Ford Motor and Delta Air Lines.

BRANDS/DIVISIONS/AFFILIATES: Documentum 4i Web Content Management EDMS 98

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jeffrey A. Miller, Pres./CEO David DeWalt, COO Bob L. Corey, CFO Nazhin Zarghamee, VP-Mktg. And Alliances Joe Gabbert, VP-Human Resources Howard I. Shao, Exec. VP/ Chief Technology Officer Nathan Fierman, Chief Information Officer Laurie Warner, VP-Services Mark Tanoury, Sec. Russell A. Harris, Exec. VP-Worldwide Field Oper. John Newton, VP-eBusiness Application Engineering Art Landro, VP-Asia/Pacific Reg. Rob Louks, VP-Worldwide Counsulting Services Jean-Claude Broido, Gen. Mgr.-EMEA

Phone: 510-463-6800 Fax: 510-463-6850 Toll-Free: 888-232-9250 Address: 6801 Koll Center Pkwy., Pleasanton, CA 94566-7047 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $197,600 (12 months) 2000 Profits: $8,700 (12 months) Stock Ticker: DCTM 1999 Sales: $128,600 1999 Profits: $-8,400 1998 Sales: $123,800 1998 Profits: $-23,500 Employees: 893 1997 Sales: $75,635 1997 Profits: $7,354 Fiscal Year Ends: 12/31 1996 Sales: $45,302 1996 Profits: $4,484


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $300,000 Stock Purch. Plan: Y Second Exec. Salary: $275,000 Expertise in documentation management software.



Bonus: Bonus:

$460,100 $87,600


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y


211

DOUBLECLICK INC

www.doubleclick.net





Profits: 13

Y Y Y




TYPES OF BUSINESS: Advertising-Online Consulting Market Research Consumer Database Analysis Marketing Support

DoubleClick provides marketing solutions using leading targeting technologies, media sales expertise, direct marketing knowledge and essential research tools. The company’s DART technology is the platform for many of its solutions. The DART technology measures marketing campaign performance and provides dynamic ad space inventory management. DoubleClick currently serves ads for over 2,000 clients and has delivered approximately 63 billion targeted advertisements to Internet users worldwide. The firm has five strategic business units: DoubleClick TechSolutions, DoubleClick Media, Direct Marketing, E-mail Marketing Solutions and Online Research. DoubleClick TechSolutions provides marketers and publishers with interactive marketing solutions primarily using the company’s DART technology and AdServer software. DoubleClick Media allows marketers to build brand awareness, sell products and interact with their customers, while providing web publishers with powerful revenue-generating opportunities. The unit’s flagship product is the DoubleClick Network, a collection of highly-trafficked and branded sites on the Internet. The company’s Direct Marketing unit, which offers a complete suite of data targeting and direct marketing solutions, is the result of a 1999 merger with Abacus. In the spring of 2001, DoubleClick merged with FloNetwork and MessageMedia to form the company’s E-Mail Marketing Solutions business unit. The company launched Diameter, an online research company, in early 2001. Diameter provides marketers with solutions intended to assist in understanding, planning and evaluating online campaigns and strategies. DoubleClick also recently acquired Sabela Media, a global serving, tracking and analysis company with products and services directed towards online advertisers and web publishers.

BRANDS/DIVISIONS/AFFILIATES: DART Sabela Media DoubleClick Media Diameter MessageMedia FloNetwork Abacus AdServer

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Kevin Ryan, CEO Stephen Collins, CFO Susan Sachatello, Chief Mktg. Officer Brian Schipper, VP-Human Resources Dwight A. Merriman, Chief Tech. Officer Elizabeth Wang, Exec. VP/General Counsel Robert Linsky, VP-MIS & Oper. Jeffrey E. Epstein, Exec. VP-Corp. Dev. & Sales David S. Rosenblatt, Pres.-Tech., Data and Research Barry Salzman, Pres.-Global Media Andy Jacobson, VP-U.S. Media Sales Jules Polonetsky, Chief Privacy Officer Christopher Saridakis, Sr. VP-Global TechSolutions

Phone: 212-683-0001 Fax: 212-889-0062 Toll-Free: Address: 450 W. 33rd St., New York, NY 10001 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $505,611 (12 months) 2000 Profits: $-155,981 (12 months) Stock Ticker: DCLK 1999 Sales: $258,294 1999 Profits: $-55,821 1998 Sales: $138,724 1998 Profits: $-18,039 Employees: 1,929 1997 Sales: $67,926 1997 Profits: $-7,741 Fiscal Year Ends: 12/31 1996 Sales: $25,985 1996 Profits: $-3,954


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $175,000 Stock Purch. Plan: Y Second Exec. Salary: $175,000 Leading online advertising company/Superior software technology.



Bonus: Bonus:

$43,750 $43,750


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

212


DOW JONES & COMPANY INC

www.dj.com



Y Y Y


Profits: 1





TYPES OF BUSINESS: Newspaper Publishing-Financial News Business Publishing General Interest Community Newspapers Online News Services Online Business and Financial Data

Dow Jones & Company, Inc. is the publisher of a highly respected financial newspaper, The Wall Street Journal, which provides business people with daily business, industry and investment information. The company’s operations are divided into three segments, which include print publishing, electronic publishing and general-interest community newspapers. It publishes Asian and European versions of The Wall Street Journal, as well as the weekly U.S. business and financial magazine Barron’s. Dow Jones provides information electronically through subsidiaries Dow Jones Newswire, Dow Jones Indexes, Factiva, Work.com and WSJ.com. The company’s subsidiary, Dow Jones Interactive Publishing, develops software and provides an online database service. Other publications include Far Eastern Economic Review and SmartMoney. Dow Jones’ alliances with NBC and Microsoft Corporation allow the company to expand its business in the television and computer markets. Recently, the firm announced an agreement with MoneyLine Network, Inc. to launch a private label version of Dow Jones Futures Service, which will be an Internetbased, real-time service that combines Dow Jones’ indepth coverage of worldwide futures markets with MoneyLines’s cutting edge financial e-commerce solutions. DowJones.com recently announced that it would lay off enough people to offset $120 million of expenses. Dow Jones & Company offers its employees tuition reimbursement, an adoption assistance program, a 401(k) savings plan, an employee stock purchase plan and medical and dental insurance.

BRANDS/DIVISIONS/AFFILIATES: Dow Jones Indexes Factiva Dow Jones Newswire Work.com WSJ.com SmartMoney Wall Street Journal, The MoneyLine Network, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Peter R. Kann, CEO Richard F. Zannino, CFO Ann Marks, Chief Corp. Mktg. Officer James A. Scaduto, VP-Human Resources William A. Godfrey III, Chief Tech. Officer Lawrence K. Kinsella, Comptroller Peter G. Skinner, Sec. Peter G. Skinner, General Counsel Scott D. Schulman, VP-Strategic Planning & Dev. Richard J. Tofel, VP-Corp. Comm. Thomas W. McGuirl, Treas. Karen Elliott House, Pres., Dow Jones Int'l Paul J. Ingrassia, Pres., Dow Jones Newswires

Phone: 212-416-2000 Fax: 212-416-4348 Toll-Free: Address: 200 Liberty St., New York, NY 10281 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $2,202,600 (12 months) 2000 Profits: $-119,000 (12 months) Stock Ticker: DJ 1999 Sales: $2,001,800 1999 Profits: $272,400 1998 Sales: $2,158,106 1998 Profits: $8,362 Employees: 8,574 1997 Sales: $2,572,518 1997 Profits: $-802,132 Fiscal Year Ends: 12/31 1996 Sales: $2,481,592 1996 Profits: $189,969


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $788,000 Bonus: $656,288 Stock Purch. Plan: Y Second Exec. Salary: $540,000 Bonus: $346,275 The best-known financial newspaper in the U.S. and in many other areas of the world/Owns the Dow Jones Industrial Average system.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


213

DRKOOP.COM INC

www.drkoop.com



Y


Profits: 26





TYPES OF BUSINESS: Portal-Healthcare Dietary Supplements

Based on the vision of Dr. C. Everett Koop, the former U.S. Surgeon General, Drkoop.com is committed to informing the public about medical conditions and health. Visitors to the web site gain access to medical databases, real-time medical news and interactive communities, and can purchase health care-related products and services online. Interactive tools on the web site allow consumers to quickly search for drug information and check for interactions with other prescription and over-the-counter drugs. The company also offers online e-mail communities, which allow users to share experiences with others who face, or have faced, similar health conditions. Drkoop.com also provides interactive tools such as weight and body mass index calculators as well as a variety of health-risk assessment calculators for diabetes and heart disease. The company generates its revenues primarily from online advertising and sponsorship, but recently expanded its business operations to include selling vitamins and supplements, filling prescriptions, comparing health insurance options and selling insurance online. Drkoop.com recently acquired the assets to Drdrew.com, a leading online lifestyle community for 14 to 24-year-olds. The acquisition provided the company with a market presence with the adolescent and young adult demographic, however Drkoop.com has been unsuccessful turning the acquisition into a profit. The company also recently acquired StayFitUSA.com, a national provider of wellness benefit programs for larger employer groups. Drkoop.com plans to launch an introductory line of drkoop branded dietary supplements. The firm partnered with Gemini Pharmaceuticals to create science-based supplements to meet the needs of aging baby boomers. The company values a relaxed work environment using bean bags in meetings along with a kitchen stocked with goodies.

BRANDS/DIVISIONS/AFFILIATES: Drdrew.com StayFitUSA.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Richard M. Rosenblatt, CEO Edward A. Cespedes, Pres. Greg Taylor, COO Stephen Plutsky, CFO Guy D. MacNeill, VP-Product Mktg. John Cardwell, VP-Customer Oper. Bill Carlson, Exec. VP-Business Dev. Ian J. Bagnall, Chief Internet Strategist Kate Nell, VP-Sales Bill Carlson, Exec. VP-Sales

Phone: 310-395-5700 Fax: 310-395-3800 Toll-Free: Address: 225 Arizona Ave., Suite 250, Santa Monica, CA 90401 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $10,600 (12 months) 2000 Profits: $-118,400 (12 months) Stock Ticker: KOOP 1999 Sales: $9,400 1999 Profits: $-56,100 1998 Sales: $ 100 1998 Profits: $-9,100 Employees: 37 1997 Sales: $ 1997 Profits: $- 600 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Strong name brand recognition.




Bonus: Bonus:

$ $182,110


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

214


DRUGMAX.COM INC

www.drugmax.com




Y

Profits: 1



Y



TYPES OF BUSINESS: Online Drug Store Software Development Wholesale Distribution of Drug Products Veterinary Products Distribution

DrugMax.com, Inc. is a leading business-to-business online trade exchange for pharmaceuticals, over-thecounter products, health and beauty aids and nutritional supplements. The company brings retailers, manufacturers, wholesalers and end-users into a single, efficient marketplace for buying and selling as well as industry news. DrugMax.com serves over 9,000 members, and offers over 20,000 products spanning a broad range of categories including batteries, brand name and generic pharmaceuticals, diabetic products, dietary supplements, herbals, over-the-counter, pet health and short-dated items. The firm’s electronic commerce marketplace utilizes Internet technology that eliminates territorial and regional borders. In addition, DrugMax.com also provides a community environment for news, information and online forums. The company has grown and diversified through a number of acquisitions. In March of 2000, DrugMax.com acquired Desktop Corporation, a designer and developer of customized Internet solutions. Other acquisitions include Becan Distributors, Inc., a wholesale distributor primarily of pharmaceutical products, over-the-counter drugs and health and beauty care products; VetMall, one of the nation’s largest veterinary products distributors; and Valley Drug Company, another full-line wholesale distributor of pharmaceuticals, over-thecounter drugs, health and beauty aid products and general merchandise. DrugMax.com recently launched PharmacyMax.com, an online directory of independent pharmacies. PharmacyMax.com is a web site that allows DrugMax.com members to create their own web sites, which includes picking the theme of the site, uploading pictures, writing content and posting health news.

BRANDS/DIVISIONS/AFFILIATES: VetMall Desktop Nutriceuticals.com PharmacyMax.com Becan Distributors Valley Drug Company Desktop Corporation

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. William L. LaGamba, CEO Stephen M. Watters, Pres. Ronald J. Patrick, CFO Willem H. Hamers, Sr. VP-Sales Phillip J. Laird, Sr. VP-Oper. Ralph Blundo, VP-Sales Ralph Blundo, Pres.-Valley Drug

Phone: 727-533-0431 Fax: 727-531-1280 Toll-Free: Address: 12505 Starkey Rd., Ste. A, Largo, FL 33773 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $21,100 (12 months) 2000 Profits: $-2,000 (12 months) Stock Ticker: DMAX 1999 Sales: $ 100 1999 Profits: $- 100 1998 Sales: $ 1998 Profits: $ Employees: 36 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 3/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Diversifying services through acquisitions.



Bonus: Bonus:

$ $


Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International:


215

DRUGSTORE.COM INC

www.drugstore.com




Profits: 2



Y



TYPES OF BUSINESS: Retail-Online Drug Store Online Beauty Products Sales

Drugstore.com is a leading online drugstore that offers health, beauty, wellness, personal care and pharmaceutical products and information. The company’s web site offers thousands of brand-name products and sends e-mail messages to remind customers to purchase frequently used products. Features of the web site include a broad array of health-related information, buying guides and other tools designed to assist customers in making more educated purchasing decisions. Customers can review in-depth product information, interact with customer service representatives by phone or e-mail and order products for delivery right to the home. Products offered on the web site include soaps and shampoos, over-thecounter products, vitamins, herbal and dietary supplements and prescription drugs. The firm has an alliance with Rite Aid, which allows customers to order prescription drugs online for pick-up at Rite Aid stores the same day the order was made. The company also has a strategic relationship with GNC, Inc., establishing drugstore.com as the exclusive online provider of GNCbranded products. Amazon.com provides advertisement on its web site for drugstore.com and is also the company’s largest shareholder. Drugstore.com has recently developed a strong marketing plan to increase customer traffic, maximize repeat purchases and build brand recognition. The firm advertises on the web sites of leading Internet companies including AOL-Time Warner, Yahoo!, Discovery Health, MSNBC, OnHealth, ThirdAge and Women.com. In February of 2000, the company acquired beauty.com, a leading online retailer of prestige beauty products. Due to recent market conditions, drugstore.com announced organizational changes, which reduced its workforce by 10%, or approximately 60 positions.

BRANDS/DIVISIONS/AFFILIATES: RxAmerica Rite Aid General Nutrition Companies (GNC) Beauty.com Amazon.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Kal Raman, CEO Kal Raman, Pres. Bob Barton, VP-Finance/CFO Anne Wheeler, Dir.-Human Resources Sean Nolan, VP-Tech./Chief Tech. Officer Michael Concannon, VP-Merch. Alesia Pinney, VP/General Counsel Chris Hauser, VP-Oper. Andy Stergachis, VP/Chief Pharmacist

Phone: 425-372-3200 Fax: 425-372-3800 Toll-Free: Address: 13920 SE Eastgate Way, Ste. 300, Bellevue, WA 98005 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $109,979 (12 months) 2000 Profits: $-193,015 (12 months) Stock Ticker: DSCM 1999 Sales: $34,848 1999 Profits: $-115,831 1998 Sales: $ 1998 Profits: $-8,027 Employees: 553 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Alliance with Rite Aid drug stores.




Bonus: Bonus:

$250,000 $35,644


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

216


DSL.NET

www.dsl.net




Profits: 1




Y


TYPES OF BUSINESS: High Speed Internet Access

DSL.net, Inc. provides high-speed data communications, Internet access and related services to small and medium sized businesses, primarily using digital subscriber line (DSL) technology. With the company’s DSL technology, customers can access the Internet without having to dial into the network for each use. The firm selects second and third tier cities for the deployment of its local DSL equipment. In first tier cities, DSL.net utilizes the local DSL facilities of other carriers to provide service. The firm has installed equipment in over 375 cities, and its network consists of more than 500 points of presence (POP) in 48 states. The firm also has the framework for an additional 100 POPs in key areas across the U.S. The company’s networks enable data transport over existing copper telephone lines at speeds of up to 1.5 megabits per second. Services provided by DSL.net include Internet access, e-mail, domain name registration, firewalls, web site hosting, e-commerce solutions and virtual private networks that connect office locations together. The company also provides for the collocation of customer equipment and limited alternative access solutions, including T1, ISDN and dial-up. Customers consist of professional firms that have multiple Internet service provider accounts and phone lines; businesses with branch office locations that require transmission of large files between locations; and businesses that use dataintensive applications such as financial services, technology and publishing. DSL.net recently announced plans to reduce its workforce by 141 employees, or approximately 28%, in order to decrease spending levels.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David F. Struwas, CEO Keith Markley, Pres. Keith Markley, COO Walter R. Keisch, VP-Finance Ray Allieri, Sr. VP-Sales & Mktg. John M. Jaser, VP-Tech. Stephen Zamansky, VP/General Counsel Walter R. Keisch, VP-Admin. Alan Bolduc, VP-Bus. Oper. John Krasko, VP-Oper. Lucie A. Poulicakos, VP-Customer Service & Support Allan Angen, VP/Gen. Mgr.

Phone: 203-772-1000 Fax: 203-624-3612 Toll-Free: 877-375-6691 Address: 545 Long Wharf Drive, 5th Floor, New Haven, CT 06511 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $17,800 (12 months) 2000 Profits: $-105,800 (12 months) Stock Ticker: DSLN 1999 Sales: $1,300 1999 Profits: $-22,000 1998 Sales: $ 100 1998 Profits: $-2,800 Employees: 380 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Y Stock Purch. Plan: Nationwide customer base.




Bonus: Bonus:

$ $45,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:


217

E*TRADE GROUP INC

www.etrade.com


Y Y Y Y



Profits: 2





TYPES OF BUSINESS: Stock Brokerage/Investment Management-Online Account Security Portfolio Tracking and Records Management Cash Management Services Venture Capital ATM Machine Network Financial Planning Services Online Banking

E*TRADE Group, Inc. is a global leader in online personal financial services, offering value-added investing, banking and research features, premium customer service and a redundant, proprietary Stateless Architecture infrastructure. In addition to the United States, the company currently serves customers in Australia, Canada, Denmark, Japan, Korea, New Zealand, Norway, Sweden, South Africa and the U.K. through branded web sites. The recent closing of the firm’s merger with Telebanc, a leading pure-play electronic bank, strongly positions E*TRADE to further expand its product offering and customer base and diversify its revenue stream. The company’s Business Solutions Group, a global leader in providing electronic stock plan solutions for leading corporations, is further accelerating the company’s revenue diversification efforts. Recently, the firm acquired PrivateAccounts.com, a private developer of online, separately managed accounts. By adapting the separately managed account concept to its all-electronic model, E*TRADE enables customers to evaluate, select and monitor the ongoing performance of some of today’s leading money managers. In addition, the company recently announced the launch of its integrated wireless banking and brokerage solution, offered through E*TRADE Bank and E*TRADE Securities, giving mobile customers greater access to and control of their assets. Moreover, E*TRADE customers can use their webenabled wireless devices to locate the nearest E*TRADE Bank ATM, which provides customers with greater access to deposits and withdrawals of funds through branded physical touch points. In September 2000, the firm and Ernst & Young LLP completed a joint venture and formed eAdvisor, a company that offers an online personalized financial advice and planning tools for individuals. Further, through eAdvisor, individuals and E*TRADE customers will have access to Ernst & Young’s personal financial counselors. E*TRADE Group, Inc. offers its employees tuition reimbursement, licensing training, a 401(k) savings plan and an employee stock purchase plan.

BRANDS/DIVISIONS/AFFILIATES: Telebanc E*TRADE Business Solutions Group PrivateAccounts.com Ernst & Young LLP eAdvisor

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Christos M. Cotsakos, CEO Jerry D. Gramaglia, COO/Pres. Leonard C. Purkis, CFO G. Michael Sievert, Chief Sales & Mktg. Officer Jerry A. Dark, VP-Human Resources John Levine, Chief Tech. Officer Theodore J. Theophilos, Corp. Sec. Theodore J. Theophilos, Chief Legal Affairs Officer Kramer Joshua, Chief Strategy and Content Dev. Officer Brigitte Van Baelen, Chief Community Rel. Officer Judy Balint, Chief International Officer Connie M. Dotson, Chief Service Quality Officer Amy J. Errett, Chief Asset Gathering Officer Thomas A. Bevilacqua, Chief Strategic Investment Officer

Phone: 650-331-6000 Fax: 650-331-6804 Toll-Free: Address: 4500 Bohannon Dr., Menlo Park, CA 94025 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,973,183 (12 months) 2000 Profits: $19,200 (12 months) Stock Ticker: ET 1999 Sales: $889,683 1999 Profits: $-56,800 1998 Sales: $482,244 1998 Profits: $- 400 Employees: 3,800 1997 Sales: $234,100 1997 Profits: $19,200 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $




Profit Sharing:


Bonus: Bonus:

$1,393,676 $638,485

Very aggressive marketing.



Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

218


EARTHLINK INC

www.earthlink.net




Profits: 25




Y Y Y


TYPES OF BUSINESS: Internet Access Service Provider Web Site Host Domain Registration E-Commerce High-Speed DSL Internet Connections

EarthLink, Inc., formerly known as Earthlink Network, Inc., provides homes and businesses with reliable, unlimited Internet access, web hosting services and technical support. The company, the result of the merger of Earthlink Network, Inc. and MindSpring Enterprises, is the second largest Internet service provider in the U.S. EarthLink has more than 4 million customers throughout the U.S. and Canada. The firm’s home service offerings include dial-up Internet access and high-speed access via cable and DSL. Earthlink’s business services consist of web hosting, web site design, domain name registration and e-commerce. The company’s Earthlink 5.0 software provides members with an all-in-one Internet environment. It offers customization and personalization, allowing Earthlink members take advantage of the power, speed and scope of a direct Internet connection through one fully-integrated user interface. Members need only click a button to access the Web, e-mail, chat or other Internet applications. Earthlink has added 25 new EarthLink Biz DSL markets, significantly expanding availability and bringing total markets served nationwide to 39. In recent news, the company and HUGHES Network Systems have agreed to allow EarthLink to offer two-way high-speed satellite Internet services, powered by DirecPC. With access to DirecPC's satellite delivery systems, EarthLink can offer broadband services to virtually all its subscribers in the underserved and rural markets. In addition, Earthlink has made the Internet a safer place for all new and existing EarthLink DSL customers by offering them free firewall software. The company has also recently forged an alliance with NIFTY, a leading ISP in Japan with approximately 4 million subscribers, which will provide a comprehensive range of Internet services to the two companies' more than 8 million subscribers. Offering a casual work environment, Earthlink's benefits package includes medical, dental and vision care and over a month paid time off in addition to a relocation package.

BRANDS/DIVISIONS/AFFILIATES: MindSpring Enterprises Sprint OneMain.com DirecPC Earthlink Network, Inc. Network Solutions

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Garry Betty, CEO Mike McQuary, Pres. Lee Adrean, CFO Bill Heys, Exec. VP-Sales Mark Petrovic, VP-Research & Dev. Sam Desimone, Exec. VP/General Counsel Linda Beck, Exec. VP-Oper. Brinton Young, Exec. VP-Mktg. & Corp. Strategy Les Seagraves, Chief Privacy Officer Mike Lunsford, Exec. VP-Broadband Services Veronica Murdock, Exec. VP-Acquisitions & Integration Greg Stromberg, Exec. VP-Employee Services

Phone: 404-815-0770 Fax: 404-815-8805 Toll-Free: 800-395-8410 Address: 1430 W. Peachtree St., Ste. 400, Atlanta, GA 30309 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $986,630 (12 months) 2000 Profits: $-345,922 (12 months) Stock Ticker: ELNK 1999 Sales: $670,433 1999 Profits: $-173,694 1998 Sales: $290,614 1998 Profits: $-53,178 Employees: 7,377 1997 Sales: $133,444 1997 Profits: $-33,997 Fiscal Year Ends: 12/31 1996 Sales: $51,362 1996 Profits: $-38,761


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $300,438 Bonus: Stock Purch. Plan: Second Exec. Salary: $179,114 Bonus: Merger with MindSpring created one of the largest ISP subscriber bases in the U.S.



$163,643 $68,902


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


219

EASYLINK SERVICES CORP

www.mail.com





Profits: 6

Y



Y


TYPES OF BUSINESS: E-mail Services Outsourced Business Messaging IP-based Enterprise Fax Solution Mailwatch E-mail Firewall Services Collaboration Services

EasyLink Services Corporation, formerly known as Mail.com, is a provider of a wide variety of e-mail services and options. EasyLink manages 7 million e-mail boxes in collaboration with more than 40 web sites and ISPs, featuring high-quality, reliable, feature-rich outsourced solutions for high-traffic web sites, ISPs, schools, organizations and corporations. The company offers free lifetime e-mail accounts, subscription e-mail accounts and fax and voice mail services. Easy Link’s corporate e-mail management is offered through its Allegro subsidiary. Its partner sites include CNN, National Hockey League, GTE, Snap and Standard and Poor's. With approximately 300 million e-mails per day being sent in the United States, and that number possibly growing to 600 million by 2002, EasyLink has the solutions to meet the needs of web sites, ISPs, business and educational institutions. Revenues are generated through advertising, direct marketing, ecommerce activities, premium services and member subscriptions. EasyLink recently announced the successful completion of the acquisition of Swift Telecommunications (STI), a leading provider of international business messaging services. In early 2001, STI acquired from AT&T its EasyLink Services business, a worldwide leader in enterprise-class advanced messaging services. The acquisition of STI and the EasyLink Services business solidifies EasyLink as the leader in the outsourced messaging market with over 40,000 customers. EasyLink also announced the sale of its consumer e-mail business to Net2Phone, Inc., the leading provider of voice and enhanced services on IP networks. The sale has enabled EasyLink to focus its resources on providing outsourced messaging services to business customers.

BRANDS/DIVISIONS/AFFILIATES: Hosted Micorsoft Exchange ISP/Web Site ERP Services FaxProxy E-commerce Messaging Broadcast Services Swift Telecommunications Allegro Mail.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Thomas Murawski, CEO Brad Schrader, Pres. Debra McClister, Exec. VP/CFO Catherine Billon, VP-Mktg./Partner Dev. Keith Nagel, Dir.-Human Resources Charles Walden, Exec. VP-Tech. Colin Jenkins, VP-Systems David Ambrosia, Exec.VP/General Counsel Jason Gorevic, VP-Oper. Michael Agesen, VP-Bus. Dev. Kathleen Holmes Robb, VP-Investor Rel. George Abi Zeid, Pres. Int'l Oper.

Phone: 732-906-2000 Fax: 917-464-6061 Toll-Free: Address: 399 Thornall Street, Edison, NJ 08837 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $61,222 (12 months) 2000 Profits: $-229,500 (12 months) Stock Ticker: EASY 1999 Sales: $12,709 1999 Profits: $-47,014 1998 Sales: $1,500 1998 Profits: $-12,500 Employees: 1,275 1997 Sales: $ 200 1997 Profits: $-3,000 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 500


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $236,378 Stock Purch. Plan: Y Second Exec. Salary: $200,000 Focus on premium e-mail services for businesses.



Bonus: Bonus:

$11,500 $


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

220


EBAY INC

www.ebay.com




Profits: 2



Y



TYPES OF BUSINESS: Auctions, Online Retail Buying and Selling of Goods and Services Small Business Exchange Services

If you want it, you can most likely find it at eBay.com, the premier Internet auction site run by eBay, Inc. eBay offers a solution to trust issues faced by other auction-based sites, through the ability of buyers and sellers to rate each other’s performances. Any participant who racks up four negative responses is kicked out of the auction pool and can no longer participate in eBay trading. This rating system, along with a seemingly endless list of items to bid on, has helped the site become the largest of its kind. Categories of items traded include jewelry, stamps, coins, antiques, computers, dolls, trading cards, toys, memorabilia and collectibles. The company’s revenue comes from collecting a small percentage of the final trading price. With about 4 million users, and over 20 million auctions taking place each fiscal quarter, eBay, is collecting profits by the minute. Nearly 65,000 items are added to the auction block daily, from Pokey in Space figures and Star Wars toys to Tiffany glass pieces. The company is expanding through acquisitions and eyeing an international presence. eBay is operating dynamic pricing online trading platforms in Germany, the United Kingdom, Australia, Japan, Canada, France, Austria, Italy and South Korea. It has acquired 100% of iBazar S.A., a leading provider of online trading services in Europe and Brazil. eBay also owns and operates Butterfield & Butterfield auctioneers and Kruse International, which provides traditional offline auction services for fine art, antiques and collectibles and collector cars respectively. eBay has recently launched new trading web sites for users in Ireland, New Zealand and Switzerland. Users can now more readily find locally listed items and other users who share the same language and culture. The improved local access will make browsing, buying and shipping more convenient. eBay, as part of its benefits package, offers 80 to 90% paid dental coverage, vision coverage, bonuses, maternity, 12% telecommuting and no enforced dress code. eBay was recently ranked No. 46 in Forbes 200 Best Small Companies.

BRANDS/DIVISIONS/AFFILIATES: eBay Life Jump, Inc. Up4sale Butterfield & Butterfield Kruse International Billpoint Half.com iBazar S.A.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Margaret C. Whitman, CEO Margaret C. Whitman, Pres. Brian T. Swette, COO Rajiv Dutta, CFO Patrick Meade, SVP-Mktg. Michael Bringuel, Dir-Human Resources Maynard Webb, Pres.-eBay Tech. Michael R. Jacobson, Corp. Sec. Michael R. Jacobson, General Counsel Gary F. Bengier, Sr. VP-Strategic Planning/Dev. Jeff Jordan, Sr. VP-eBay U.S. Matthew Bannick, Sr. VP-eBay Int'l

Phone: 408-558-7400 Fax: 408-558-7401 Toll-Free: Address: 2145 Hamilton Ave., San Jose, CA 95125 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $431,424 (12 months) 2000 Profits: $48,294 (12 months) Stock Ticker: EBAY 1999 Sales: $224,724 1999 Profits: $9,567 1998 Sales: $86,129 1998 Profits: $7,273 Employees: 1,927 1997 Sales: $41,370 1997 Profits: $7,061 Fiscal Year Ends: 12/31 1996 Sales: $32,051 1996 Profits: $3,338


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $450,000 Bonus: $503,151 Stock Purch. Plan: Y Second Exec. Salary: $290,000 Bonus: $136,254 Offers anything and everything/Ratings system allows sellers and buyers to trust each other. By being first-to-market, the firm captured an overwhelming lead in buyer and seller count.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


221

EBENX INC

www.ebenx.com


Y




Profits: 5 Y Y




TYPES OF BUSINESS: B2B-Health Insurance and Employee Benefits Health and Welfare Chain Supply Management Administrative Services Consulting and Procurement Services

eBenX is a technology-based services company that uses its strategic support resources to manage the health and welfare benefits supply chain. The firm simplifies and automates the purchase, administration and payment of these important employee benefits. eBenx services include: flexible spending account administration; employee benefit elections and enrollment capabilities; eligibility determination; post enrollment and financial data management; premium collection and distribution; regulatory compliance for COBRA and HIPAA; and full support of employer, employee and vendor customer service. Revenue is derived primarily from providing ongoing annual enrollment and health and welfare eligibility administration, and premium billing and payment exchange services. eBenx customers include GE Capital, Pepsi Co. and Target. The company owns Arbor Associates, a web-based benefits administrator and application service provider. eBenX provides health and welfare benefits supply chain management services for more than 300 employers representing more than 1.8 million employees, retirees and their dependents throughout the United States. The company recently announced that PreferredOne, a Minnesota-based managed care organization, will use eBenX technology solutions to develop and implement its e-commerce strategy for employer groups. eBenX online solutions will be used to support the full cycle processing of group setup, enrollment, administration, bill presentment and modification for its HMO and TPA business. Many employees enjoy flexible scheduling arrangements.

BRANDS/DIVISIONS/AFFILIATES: ChoiceOne Link Data Verification WebInquiry Arbor Associates, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John J. Davis, CEO Tom Kelly, CFO Don Biron, Sr. VP-Sales John J. Shade, Chief Info. Officer Scott P. Halstead, Exec. VP/General Mgr.-Corp. Solutions Susan Busch, VP-Comm. Jeff Rosenblum, Pres.-Mid-market Solutions Karen M. Richardson, VP-Strategic Health Care Consulting Ann Gjelten, VP-Health Plan Services

Phone: 763-614-2000 Fax: 763-614-6000 Toll-Free: 800-810-2352 Address: 605 North Hwy. 169, Ste. LL, Minneapolis, MN 55441 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $29,001 (12 months) 2000 Profits: $-15,490 (12 months) Stock Ticker: EBNX 1999 Sales: $17,526 1999 Profits: $-5,027 1998 Sales: $10,122 1998 Profits: $-1,042 Employees: 428 1997 Sales: $7,093 1997 Profits: $- 500 Fiscal Year Ends: 12/31 1996 Sales: $4,360 1996 Profits: $- 581


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $200,000 Stock Purch. Plan: Y Second Exec. Salary: $175,000 Manages benefits for more than 1.8 million employers.



Bonus: Bonus:

$88,667 $87,500


Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International:

222


ECOLLEGE.COM

www.ecollege.com



Y



Profits: 65

Y




TYPES OF BUSINESS: Online Education Software eLearning Solutions Educator Resources Student Services eLearning Campus

eCollege is an e-learning software and services provider that is comprised of educators and technologists. The firm partners with colleges, universities, K-12 school districts and corporate training organizations, in order to design, build and support e-learning communities. eCollege also works with strategic, content and technical partners to bring a complete portfolio of e-learning offerings to its customers. eCollege uses technology to make education more accessible, engaging and interactive. The firm built the first ever online campus in 1996, and today supports more fully accredited degree programs than any other e-learning provider. In addition to numerous college campuses across America, eCollege’s customers include the National Association of Realtors and the Association of Certified Medical Fraud Investigators. The company supported 34,000 students during the 2000 fall semester, which is the largest number of students supported through a single instance of any e-learning solution. eCollege recently announced a new suite of products and services aimed at meeting the needs of the on-campus market. The suite includes eCollege's new CampusPortal product, as well as its traditional Teaching Solutions products and services, priced and packaged for the on-campus market. Additionally, eCollege's portal and teaching platforms can now be hosted either on an institution's own servers, or by eCollege, which provides a 99.9% uptime guarantee. Recent new advancements in eCollege’s technology infrastructure have enabled a “peerless” connection among its users with different ISP’s. The new technology greatly reduces the need to transfer across networks within the Internet and provides greater availability and performance. The new technology improves the company’s redundant Internet connectivity, ultimately improving reliability and Internet access times. In other recent news, eCollege announced that Silicon Valley Bank has approved a new round of funding for the firm.

BRANDS/DIVISIONS/AFFILIATES: Campus Solutions Teaching Solutions Service Solutions Educator's Voice Center for Internet Technology in Education (CiTE)

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Oakleigh Thorne, CEO Charles P. Schneider, Pres. Charles P. Schneider, COO Douglas Kelsall, Exec. VP/CFO Mark Brodsky, VP-Sales Nancy Roecker, Sr. VP/Chief Tech. Officer Linda Schmehl, VP-Acc./Admin. Bob Haimes, Sr. VP-Bus. Dev./Mktg.

Phone: 303-873-7400 Fax: 303-873-7449 Toll-Free: 888-884-7325 Address: 10200 A East Girard Avenue, Denver, CO 80231 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $12,539 (12 months) 2000 Profits: $-29,836 (12 months) Stock Ticker: ECLG 1999 Sales: $4,651 1999 Profits: $-21,159 1998 Sales: $1,665 1998 Profits: $-7,402 Employees: 281 1997 Sales: $1,028 1997 Profits: $- 586 Fiscal Year Ends: 12/31 1996 Sales: $ 22 1996 Profits: $- 422


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,833 Stock Purch. Plan: Second Exec. Salary: $148,333 Focus on the rapidly growing distance learning market.



Bonus: Bonus:

$37,500 $9,121


Southwest:

Midwest:

Southeast:


Northeast:

International:


223

EDGAR ONLINE INC

www.edgar-online.com



Y


Profits: 3





TYPES OF BUSINESS: Online Financial Data Financial Products Quotes and Charts

Connecticut-based EDGAR Online is a leading provider of business, financial and competitive information derived from U.S. Securities and Exchange Commission data. EDGAR Online has more than 593,000 registered users, of which 16,000 are paying subscribers. Revenues from the company’s web sites are generated through the sale of subscriptions and other premium services. Advertising revenues are also generated through the sale of advertising banners and sponsorships on the firm’s web sites, as well as through sponsored email newsletters to registered users. The sale of data and information systems to corporate customers is the fastest growing segment of the firm’s business. EDGAR Online’s proprietary data mining technology allows for the provision of specific information to corporate customers, as well as the related technology systems that facilitate the use of such information for their particular business purposes. The company’s business plan analysis and development tool, IPO Profiler, allows writers and analysts of business plans to instantly compare plans to those of companies that have previously filed for IPOs. EDGAR Online also owns FreeEDGAR.com, a company specializing in products that automatically structure and deliver financial data. The firm’s partners include Lycos, SmartMoney.com, CBS MarketWatch, MSNBC, Quote.com, Hoover’s, Raging Bull, AltaVista and SNAP. Corporate customers include Merrill Lynch and Zurich Reinsurance, and news service providers such as Reuters and Standard & Poors. EDGAR Online recently acquired InsiderTrader, a leading source of insider trading and institutional holdings data, from Individual Investor Group. The firm also recently entered into as agreement with Internet Financial Network, to transition customers from their news service to the EDGAR Online service. In addition, the firm has announced that it has entered into a definitive agreement to acquire Financial Insight Systems (FIS), a privately held company that sells EDGAR-derived data and information systems to large financial institutions.

BRANDS/DIVISIONS/AFFILIATES: Wealth Identification The IPO Profiler Institutional Express FreeEDGAR.com Individual Investor Group (The) Insider Trader Financial Insight Systems

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Susan Strausberg, CEO Tom Vos, Pres. Tom Vos, COO Greg D. Adams, CFO Jay Sears, Sr. VP-Mktg Kim Paterson, Human Resources Marc Strausberg, CIO Susan Strausberg, Secretary Jay Sears, Sr. VP-Bus. Dev. Jay Gaines, Mgr.-Bus. Dev. Celine Duffy, VP-Internet Mktg. David Trenck, VP-Oper. Brian Fitzpatrick, VP-Corp. Sales

Phone: 203-852-5666 Fax: 203-852-5667 Toll-Free: 800-416-6651 Address: 50 Washington St., 9th Fl., Norwalk, CT 06854 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $9,742 (12 months) 2000 Profits: $-15,237 (12 months) Stock Ticker: EDGR 1999 Sales: $4,731 1999 Profits: $-4,200 1998 Sales: $2,000 1998 Profits: $-2,200 Employees: 131 1997 Sales: $1,000 1997 Profits: $-1,500 Fiscal Year Ends: 12/31 1996 Sales: $ 200 1996 Profits: $- 800


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $150,000 Stock Purch. Plan: Second Exec. Salary: $150,000 Leading site for investors seeking corporate disclosure documents.



Bonus: Bonus:

$70,000 $70,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

224


EGGHEAD.COM INC

www.egghead.com




Profits: 4



Y Y



TYPES OF BUSINESS: Computer & Software Products, Online Retail Auctions

Egghead.com, Inc. is one of the leading online resellers of personal computer hardware, software, peripherals and accessories to consumers and businesses. The company sells a broad selection of PC hardware and software products, as well as other consumer merchandise, through four Internet channels: Egghead.com, Surplusdirect.com, Onsale.com and Surplusauction.com. Egghead offers products consisting of current and off-price merchandise, including excess, closeout, refurbished and reconditioned goods. The company has completely shifted its business emphasis to Internet commerce by closing its former 80store retail network. The firm plans to become profitable, taking advantage of the projected growth in Internet commerce through marketing agreements with other hightraffic web sites, increased brand recognition and unique and compelling merchandise offers. In addition, the company has developed direct-ship programs with some of its suppliers through the use of electronic data interchange links, allowing it to further expand its product offerings without increasing its inventory and handling costs or exposure to inventory risk. Egghead.com online superstores carry over 40,000 new, current-version technology and software products at competitive prices. New merchandise is added on a continual basis. As items become discontinued, they are removed from the web site. Egghead.com provides convenient shopping aids such as technical tutorials, advanced product searching, bid/order status and order tracking and 24/7 online customer service. The firms’ products are divided into three areas: computer products offer leading edge computers and peripherals ranging from notebooks to servers, memory and network routers to printers and scanners; software features leading titles from major software publishers; electronics carries the latest in consumer electronics including PDAs such as the Palm Pilot series, digital cameras, MP3 players, wireless products and Audio/Video products and accessories. The company recently laid off 178 people.

BRANDS/DIVISIONS/AFFILIATES: SurplusDirect.com SurplusAuction.com Surplus Software, Inc. Onsale.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. S. Jerrold Kaplan, CEO Jeffery F. Sheahan, Pres. Jeffrey F. Sheahan, COO Mark C. Sheperd, CFO Bari M. Abdul, Sr. VP-Mktg. William A. Skinner, VP-Human Resources Barry L. Hills, Chief Tech. Officer Merle W. McIntosh, VP-Merch. Acquisition Norman F. Hullinger, Sr. VP-Oper. Jonathan W. Brodeur, Sr. VP-Business Dev.

Phone: 650-470-2400 Fax: 650-324-3190 Toll-Free: 800-344-4323 Address: 1350 Willow Rd., Menlo Park, CA 94025 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $478,848 (12 months) 2000 Profits: $-62,200 (12 months) Stock Ticker: EGGS 1999 Sales: $541,208 1999 Profits: $-154,929 1998 Sales: $380,609 1998 Profits: $-49,089 Employees: 653 1997 Sales: $391,265 1997 Profits: $-52,703 Fiscal Year Ends: 12/31 1996 Sales: $375,896 1996 Profits: $-39,279


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $255,705 Bonus: Stock Purch. Plan: Second Exec. Salary: $229,006 Bonus: Has developed direct ship relationships with suppliers/Well known brand name.



$50,000 $


Southwest:

Midwest: Y

Southeast:


Northeast:

International:


225

ELECTRONIC ARTS INC

www.ea.com




Y

Profits: 9





TYPES OF BUSINESS: Computer Software-Video Games Publishes and Distributes Software Products for PC's and Entertainment Systems

Electronic Arts, Inc. is one of the world’s leading interactive entertainment software companies. Producing games for both personal computers and video game systems, the company is well known for its award-winning SimCity franchise, the Final Fantasy series and the breakthrough Command and Conquer title. Electronic Arts has released a number of sports games with the cooperation of major professional athletes, including Tiger Woods and Michael Jordan. The firm also developed and distributes the Internet-only game Ultima Online, which has more than 150,000 subscribers. Electronic Arts has focused its expansion toward its goal of being the leading online entertainment provider. The company acquired the Kesmai Corporation, a developer of multi-player online entertainment and a major provider of content for the Games Channel on America Online (AOL). As part of a major agreement with AOL, Electronic Arts created a new business division that develops content solely for the Internet and operates online gaming sites with AOL. Furthermore, the company acquired DreamWorks Interactive, which produces multi-player video games. The acquisition is expected to aid Electronic Arts in developing content for future games. Electronic Arts recently announced distribution and publishing arrangements with LucasArts Entertainment Company LLC, a leading international developer and publisher of interactive entertainment software in Germany, Australia, Asia Pacific and Brazil. The terms of each deal grant Electronic Arts the rights to distribute select future PC and console titles from LucasArts in each respective territory, and the rights to publish select titles in Asia Pacific and Brazil. These new partnerships complement current affiliations between LucasArts and Electronic Arts in Spain and Japan. Electronic Arts' employee benefits package provides 92% paid dental coverage, vision coverage, referral-based child care, maternity, telecommuting, on-site fitness facilities and no enforced dress code. In addition, the company offers adoption assistance, video game certificates, service awards and a company store.

BRANDS/DIVISIONS/AFFILIATES: FIFA Soccer Madden NFL NASCAR NBA LIVE SimCity Need For Speed Tiger Woods and the PGA TOUR Kesmai Corporation

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Larry Probst, CEO John S. Riccitiello, Pres. John S. Riccitiello, COO Stan McKee, Exec. VP/CFO J. Russell Rueff, Jr., Sr. VP-Human Resources Ruth A. Kennedy, Sr. VP/Sec./General Counsel Ruth A. Kennedy, Sr. VP/Sec./General Counsel Stan McKee, Chief Admin. Officer Bing Gordon, Exec. VP/Chief Creative Officer Nancy L. Smith, Exec. VP/General Mgr., North American Publishing Don Mattrick, Pres.-Worldwide Sales

Phone: 650-628-1500 Fax: 650-628-1413 Toll-Free: Address: 209 Redwood Shores Pkwy., Redwood City, CA 94065 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,420,011 (12 months) 2000 Profits: $116,751 (12 months) Stock Ticker: ERTS 1999 Sales: $1,221,863 1999 Profits: $72,872 1998 Sales: $908,852 1998 Profits: $72,562 Employees: 3,100 1997 Sales: $673,028 1997 Profits: $51,327 Fiscal Year Ends: 3/31 1996 Sales: $587,299 1996 Profits: $46,677


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $590,257 Bonus: $511,500 Stock Purch. Plan: Second Exec. Salary: $479,295 Bonus: $355,673 Growing list of entertainment titles for CD-ROM platforms/Strong commitment to R&D.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

226


E-LOAN INC

www.eloan.com


Y Y



Profits: 1





TYPES OF BUSINESS: Online Mortgage Broker Mortgage and Auto Loans Small Business Loans Credit Cards

E-LOAN is an online provider of mortgages, auto loans, credit cards and small business loans. The E-LOAN web site offers a variety of services for borrowers, including comparisons of loans from the nation’s leading lenders, tools for managing debt, exclusive 24-hour loan status access, automatic notification regarding new products that meet specific customer needs and a host of other useful services. E-LOAN has strategic partnerships with companies such as Yahoo!, CBS Market Watch, Kelley Blue Book, telebank, iNSWEB, USATODAY.com, financecenter.com, SmartMoney.com, GoTo.com, NewRealty.com and Homes.com. A joint venture between E-LOAN and eVentures acquired flexemortgage.com, the leading central online source of information for flexible mortgages in the United Kingdom. E-LOAN has announced it has renewed its warehouse line of credit, which is available for borrowings for interim financing of mortgage loans. E-LOAN has also recently renewed its warehouse line of credit with Greenwich Capital. In other recent news, the firm announced a partnership with United Airlines to provide United's Mileage Plus members with miles for every mortgage, home equity loan or auto loan. By financing a loan through E-LOAN, Mileage Plus members can earn miles for worldwide travel on United and any of its travel partners.

BRANDS/DIVISIONS/AFFILIATES: Benchmark Capital eVentures Rate Watch Mortgage Monitor CarFinance.com flexemortgage.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Chris Larsen, CEO Joseph Kennedy, Pres. Joseph Kennedy, COO Matt Roberts, CFO Steven M. Majerus, VP-Mktg. Ro Carbone, Mgr.-Human Resources Cameron King, Sr. VP-Integrated Tech. William Crane, Sr. VP-Eng. Frank Siskowski, Sec. Harold Bonnikson, Sr. VP-Oper. Joseph Kennedy, Sr. VP-Bus. Dev. Tiffany Kelley, Public Rel. Mgr. Harold Bonnikson, Mortgage Oper. Etienne Handman, Eng. Stephen Herz, Auto Oper. Steve Majerus, Mortgage Banking Oper.

Phone: 925-241-2400 Fax: 925-556-2178 Toll-Free: 888-356-2622 Address: 5875 Arnold Road, Dublin, CA 94568 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $35,879 (12 months) 2000 Profits: $-91,760 (12 months) Stock Ticker: EELN 1999 Sales: $22,100 1999 Profits: $-73,000 1998 Sales: $6,800 1998 Profits: $-11,200 Employees: 355 1997 Sales: $1,000 1997 Profits: $-1,400 Fiscal Year Ends: 12/31 1996 Sales: $ 900 1996 Profits: $- 100


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $200,000 Stock Purch. Plan: Y Second Exec. Salary: $170,000 Excellent technology that serves an immense market.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


227

EMBARK.COM INC

www.embark.com



Y


Profits:





TYPES OF BUSINESS: Online Information Service-College Admissions Online Student Resources Prospect Management Marketing Services

Embark.com is a leading provider of Internet infrastructure solutions to a network of learning institutions, students and businesses. The company has created an online network of role-specific content, mission-critical functionality and advanced management tools used by 600 higher education programs worldwide. Embark has over a million registered users in addition to 1,400 high schools and name-brand business partners. The firm’s web site offers students everything necessary to make well-informed decisions about higher education. It guides students through the college application process, including test preparation, researching schools, applying online, financial aid and alternatives—and the process of getting ready to attend. Students reach the site directly or through leading portals such as Excite@Home and NBCi, and international portals such as Sina.com and the Financial Times. Embark serves admissions professionals by providing them with comprehensive tools to manage and automate all phases of the admissions process. This allows institutions to outsource the logistics, thereby eliminating the inefficiencies of manually processing applications, student recruitment and yield management. Embark allows business partners and institutions to replace expensive traditional methods of marketing with highly targeted and cost effective online solutions. Because of its position with regard to a multitude of students as well as educational institutions, Embark is able to offer firms a unique marketing opportunity. Embark alliances have been created with leading companies in a broad range of industries such as education (government and private), financial services, technology, communications and travel. Commerce alliance partners of the firm include Capital One, Kaplan, the Peace Corps, United Airlines, World Education Services and Wells Fargo. In recent news, Embark has partnered with SOHU.com, China's largest Internet portal, to bring U.S. educational content and services to Chinese students. Additionally UPSIDE Magazine has named Embark among its Hot 100 Private Companies for 2001.

BRANDS/DIVISIONS/AFFILIATES: Education and Career Opportnities System Prospect Relationship Manager Education and Career Opportunities System Enrollment Services System High School Affiliate Program

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Philip Dunkelberger, CEO Philip Dunkelberger, Pres. Judy David, CFO Alex Doll, Sr.VP-Worldwide Sales David Mosher, Sr. VP-Tech. David Mosher, Sr. VP-Oper. David Mosher, Sr. VP-Bus. Dev. Andrew Krcik, Sr. VP-Mktg.

Phone: 415-615-1500 Fax: 415-615-1701 Toll-Free: Address: 111 Townsend Street, San Francisco, CA 94107 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Private 1999 Sales: $ 1999 Profits: $ 1998 Sales: $1,600 1998 Profits: $-3,000 Employees: 1997 Sales: $ 400 1997 Profits: $-1,100 Fiscal Year Ends: 12/31 1996 Sales: $ 100 1996 Profits: $- 900


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Focus on services for students entering college.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International: Y

228


EMC CORP

www.emc.com




Y Y Y Y


Profits: 1

Y




TYPES OF BUSINESS: Computer Storage Equipment-Mainframe Disk Memory Solid-State Disk Drives Main Memory Products Tape Backup Systems Management Protection Software Enterprise Storage Networks (ESN)

EMC Corporation, with its subsidiaries, designs, manufactures, markets and supports a wide range of hardware and software products and provides services for the storage, management protection and sharing of electronic information. To address the difficulties in effective management, sharing, protection and availability of critical information that result from growing size and scope of computer systems, the company has introduced the Enterprise Storage Network (ESN). ESN is a dedicated network connecting EMC storage system and software to all major computing platforms via various network protocols. The recent acquisition of Data General Corporation allowed EMC to integrate Data’s CLARiiON product line and form a new Data General Division, which designs, manufactures, markets and supports the company’s line of AViiON open systems servers. EMC Symmetrix Enterprise Storage systems, the company’s flagship product, offer a high level of functionality, performance and availability in data centers. The EMC Connectrix Enterprise Storage Network System, recently developed, is the industry’s first fully integrated fibre channel network connectivity solution. The company’s objective is to extend its position as the enterprise storage solutions leader in the information technology industry and to strengthen the EMC e-infostructure as the standard for network storage. EMC markets its products through multiple distribution channels, including its direct sales force and selected distributors, systems integrators, resellers and OEMs. It has direct sales presence throughout North America, Latin America, Europe and the Middle East. The company offers employees basic dental, medical and life insurance, as well as health and dependent care spending accounts. It also provides credit union convenience, discounted personal property insurance, direct deposit, onsite day care and employee discount programs.

BRANDS/DIVISIONS/AFFILIATES: Enterprise Storage Network CLARiiON Data General Division AViiON EMC Symmetrix Enterprise Storage Systems EMC Connectrix Enterprise Storage Network System

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael C. Ruettgers, CEO Joseph M. Tucci, Pres./COO William J. Teuber, Jr., VP/CFO Mark B. Ward, VP-Global Mktg. Jack Mollen, Sr. VP-Human Resources David Ellard, Sr. VP/Chief Information Officer Paul Michaelson, Mgr.- National Sales Paul T. Dacier, Sr. VP/General Counsel Colin G. Patteson, Sr. VP/Chief Admin. Officer David A. Donatelli, Sr. VP- Bus. Dev. Polly C. Pearson, VP-Global Investor Rel. Colin G. Patteson, Treas. Michael A. Ruffolo, Exec. VP-Global Sales, Services and Mktg. Paul E. Noble, Jr., Exec. VP- Products and Offerings Mark J. Vargo, VP-Product Mktg. Joel Schwartz, Pres., Data General Division

Phone: 508-435-1000 Fax: 508-497-6961 Toll-Free: 877-362-6973 Address: 35 Parkwood Dr., Hopkinton, MA 01748-9103 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $8,872,816 (12 months) 2000 Profits: $1,782,075 (12 months) Stock Ticker: EMC 1999 Sales: $6,715,610 1999 Profits: $1,010,570 1998 Sales: $5,436,158 1998 Profits: $653,978 Employees: 24,100 1997 Sales: $4,487,851 1997 Profits: $587,511 Fiscal Year Ends: 12/31 1996 Sales: $3,616,746 1996 Profits: $420,080


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $2,193,336 Stock Purch. Plan: Y Second Exec. Salary: $867,308 Producer of the first fully integrated fibre channel connectivity system.



Bonus: Bonus:

$1,326,400 $482,688


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


EMERGE INTERACTIVE INC

229

www.emergeinteractive.com



Y Y


Profits: 8



Y



TYPES OF BUSINESS: Online Information Service-Livestock Supply Chain Management Marketing Solutions

eMerge Interactive, Inc. is a technology-based company that provides supply-chain management and marketing solutions for the $40-billion U.S. beef production industry. The company operates a powerful informationmanagement infrastructure, efficient e-marketplace and value-enhancing technologies. eMerge Interactive products and services are designed to help add previously unrealized value to virtually every aspect of the beef production industry, and to help improve the quality, consistency and safety of the American beef supply. The firm’s primary solution is the Internet-enabled CattleinfoNet information management and marketing network, the channel through which most products and services are managed and delivered. By visiting CattleinfoNet.com, cattlemen are able to take full advantage of such eMerge offerings as proprietary application services and the Interactive MarketPlace, which is an online channel for buying and selling cattle. Those in the cattle industry are also able to quickly access a wealth of information on everything from industry news and analysis to commodity pricing and weather. eMerge is the exclusive licensee of the patent on a real-time optical instrument that would detect and identify specific locations of food contamination. This product would facilitate broadscale compliance with USDA standards, and would further aid packers in controlling the bacteria-hosting environment. eMerge is currently working to commercialize this technology with Iowa State University. Future markets for the technology include food retailers, restaurants and other industry segments. The firm has completed the acquisition of numerous farms and stockyards in order to increase the scope and efficiency of their infrastructure. The firm also recently hosted the largest online cattle auction to date, during which buyers from 12 states competed for nearly 12,000 head of cattle. A full tuition reimbursement is offered to employees for the succesful completion of courses.

BRANDS/DIVISIONS/AFFILIATES: CattleinfoNet Interactive Manager CattleLog Fecal Detection System eMerge Interactive Platform Interactive Marketplace Safeguard Scientifics Internet Capital Group

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Charles A. Abraham, CEO Scott L. Matthews, Pres. Scott L. Matthews, COO T. Michael Janney, CFO Arvind Subramanian, Exec. VP-Chief Mktg.Officer Arvind Subramanian, Exec. VP-Chief Tech. Officer Arvind Subramanian, Exec. VP-eBus. Marvin L. Slosman, Exec. VP-Sales

Phone: 561-589-5310 Fax: 561-581-7130 Toll-Free: 877-578-2333 Address: 10305 102nd Terrace, Sebastian, FL 32958 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $803,000 (12 months) 2000 Profits: $-33,100 (12 months) Stock Ticker: EMRG 1999 Sales: $43,783 1999 Profits: $-15,600 1998 Sales: $1,792 1998 Profits: $-7,800 Employees: 282 1997 Sales: $ 1997 Profits: $-5,500 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $187,297 Stock Purch. Plan: Second Exec. Salary: $172,300 Industry leader/Services a vital niche focus.



Bonus: Bonus:

$95,400 $70,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:

230


EMUSIC.COM INC

www.emusic.com




Profits: 3



Y



TYPES OF BUSINESS: Online Music-Retail Music Marketing, Sales and Distribution MP3 Subscription Service

EMusic is an established online music distributor, that specializes in selling music exclusively in the MP3 format. Through direct relationships with leading artists and exclusive licensing agreements with over 700 independent record labels, EMusic.com offers an expanding collection of over 165,000 tracks. The company’s web site offers EMusic Unlimited, a revolutionary new music discovery service that allows fans to download as much music as they desire for a monthly subscription. The firm also possesses the Internet's largest catalog of downloadable MP3 music available for purchase, and operates a popular family of music-oriented web sites. This includes RollingStone.com, EMusic.com and DownBeat.com. EMusic features top artists in all musical genres, such as alternative, electronic, hip Hop, blues and country. AltaVista, Yahoo!, Samsung Electronics and America Online are among Emusic’s strategic partners. The company is based in Redwood City, California, with regional offices in Chicago, Los Angeles and New York. EMusic recently announced a corporate restructuring aimed at reducing expenses and focusing the company on its core sources of revenue -- advertising and promotional revenue through RollingStone.com, and downloadable music sales through EMusic.com. As part of the restructuring, EMusic reduced its staff by 66 persons, or approximately 36%. EMusic also consolidated its two New York offices into one. In a major recent development, Universal Music Group, a unit of Vivendi Universal the global media and communications company, has acquired EMusic.

BRANDS/DIVISIONS/AFFILIATES: RollingStone.com DownBeat.com IUMA.com Universal Music Group Inc. Vivendi Universal

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Gene Hoffman, Jr., CEO Gene Hoffman, Jr., Pres. Emily Rupp, VP/CFO Steve Grady, Sr. VP-Mktg. Brett A. Thomas, VP-Tech. Marcus Segal, VP-Oper. Marv Su, VP-Interactive Mktg./Bus. Dev. Gary Culpepper, Exec. VP-Bus. Affairs Brian Binkerhoff, VP-Content Acquisition Peter Johnsmeyer, VP-Sales Chris Henger, VP/General Mgr.-Rolling Stone Steve Curry, Dir.-Public Rel.

Phone: 650-216-0200 Fax: 650-556-9712 Toll-Free: Address: 1991 Broadway, 2nd Fl., Redwood City, CA 94063 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $6,474 (12 months) 2000 Profits: $-75,990 (12 months) Stock Ticker: EMUS 1999 Sales: $ 92 1999 Profits: $-15,140 1998 Sales: $ 1998 Profits: $-1,180 Employees: 184 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 6/30 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Focus on the increasingly popular MP3 format.



Bonus: Bonus:

$ $


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International:


231

ENGAGE INC

www.engage.com




Y


Profits: 1

Y Y




TYPES OF BUSINESS: Internet-Focused Advertising/Marketing Software-Internet Marketing Global Media Network Software Products

Engage, Inc. provides profile-driven Internet marketing solutions. The company offers publishers, advertisers and merchants a wide array of software products, services and data that are designed to target and deliver advertisements and e-commerce offerings to specific audiences. The firm’s main product is Engage AudienceNet, a global database containing over 35 million anonymous consumer profiles, through which the company can insert targeted streaming media into streaming media content. Engage AdManager, an online advertisement management system, automates the scheduling, targeting and delivery of ads on the Internet and reports the results. I/PRO, a company subsidiary, specializes in web traffic verification, measurement and analysis. Engage has completed the following acquisitions: MediaBridge Technologies, a leading provider of cross-media, closed-looped, targeted marketing solutions; Virtual Billboard Network, one of Canada’s largest Internet advertising networks; and Flycast Communications, a leading provider of Internet direct response advertising solutions. Engage has also entered into a number of strategic alliances to strengthen its offerings. The company signed an agreement with ClickExperts, the leading advertising network in Latin America. The deal, which made ClickExperts a part of Engage’s network properties, enhanced Engage’s presence in Latin America. The company also launched a venture with Akamai Technologies. In recent news TopicalNet Inc., a leader in developing automated content classification technology for business to business applications, has agreed to purchase all of the assets of I/PRO, a wholly owned subsidiary of Engage. The firm also recently announced the European launch of Engage ECHO, a solution designed to enable marketers to identify and retarget their prospects and customers with relevant banner ads and promotional offers. This will span across the Engage Media Network, which is the industry's largest, online media network reaching over 52% of the web audience worldwide.

BRANDS/DIVISIONS/AFFILIATES: Internet Profiles Corporation Engage AudienceNet Engage AdManager Akamai Technologies, Ltd. MediaBridge Technologies Virtual Billboard Network FlyCast Communications CMGI

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Anthony G. Nuzzo, CEO Anthony G. Nuzzo, Pres. Robert Bartlett, Exec. VP/CFO Betsy Zikakis, VP-Worldwide Mktg. John Malanowski, Exec. VP-Human Resources Daniel J. Jaye, Chief Tech. Officer Michael K. Baker, Exec. VP/General Counsel David A. Fish, Exec. VP-Corp. Dev. Thomas Rothfels, Exec. VP-Worldwide Media Sales Peter Nicas, Exec. VP-Strategy & Business Dev. Jim Alla, Exec. VP-Sales Deborah D. McWhinney, Group Pres.-Media

Phone: 978-684-3884 Fax: 978-684-3636 Toll-Free: 877-836-4243 Address: 100 Brickstone Sq., 2nd Fl., Andover, MA 01810 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $176,785 (12 months) 2000 Profits: $377,870 (12 months) Stock Ticker: ENGA 1999 Sales: $26,833 1999 Profits: $46,627 1998 Sales: $2,571 1998 Profits: $20,524 Employees: 1,116 1997 Sales: $ 1997 Profits: $14,913 Fiscal Year Ends: 7/31 1996 Sales: $ 1996 Profits: $2,571


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $240,000 Bonus: Stock Purch. Plan: Second Exec. Salary: $207,046 Bonus: Unique profiting technology/Focus on leading-edge streaming media solutions.



$110,000 $61,250


Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

232


ENRON CORP

www.enron.com





Profits: 1 Y Y



Y


TYPES OF BUSINESS: Electronic Markets Pipelines Telecommunications Energy Trading Investments Venture Capital

Enron Corp. creates and operates trading networks around the world, mostly in the energy and communications sectors. It brings together physical assets and contract access to the physical assets of other interested parties to create markets in energy commodities, pulp and paper, steel and other metals, and broadband capacity, among others. Broadly speaking, it is one of the largest integrated electricity, natural gas and communications companies in the world. With assets of $53 billion and operations in 44 countries, the company has matured into one of the largest and most successful companies in the world. Although its headquarters are in Houston, essentially all of Enron's operations are conducted through its subsidiaries and affiliates worldwide. Its four core businesses are wholesale services, covering the marketing and delivery of physical commodities and financial and risk management services; broadband services such as bandwidth trading, content and application services; energy services for customers requiring integrated energy and facility management outsourcing solutions; and transportation services, based around one of the country’s largest natural gas pipeline systems. The company is the top natural gas and electricity wholesale marketer in North America and the most successful developer of energy infrastructure in the world. It has also become the nation's largest buyer and seller of both natural gas and electricity, a result of market making efforts in both commodities that helped create the infrastructure to allow trading. Over a quarter of Enron's profits are derived from this trading and its associated businesses, including risk management, credit services and consulting. On the communications front, Enron Intelligent Network carries broadband content on a contingency basis for large customers like TV networks and financial services companies. The firm is also rolling out Sun servers around the world in support of its broadband content operations. Enron has excellent employee support, benefit and diversity programs and a health awareness program.

BRANDS/DIVISIONS/AFFILIATES: Enron Gas Pipeline Group Enron Ventures Corp. Enron Capital and Trade Resources Enron Energy Services Enron International Enron Oil & Gas Company Enron Renewable Energy Corp.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jeffrey K. Shilling, CEO Jeffrey K. Shilling, Pres. Jeffrey K. Shilling, COO Andrew S. Fastow, Sr. VP-Finance Elizabeth A. Tilney, Sr. VP-Advertising Philip J. Bazelides, VP-Human Resources Philippe A. Bibi, Chief Tech. Officer Richard A. Causey, Exec.VP/Chief Acc. Officer James V. Derrick, Jr., Exec. VP/General Counsel Cliff Baxter, Exec.VP/Chief Strategy Officer Cindy K. Olson, Exec.VP-Community Relations Mark E. Koenig, Exec. VP-Investor Relations L. Diane Bazelides, VP-Public Relations Richard B. Buy, Exec. VP/Chief Risk Officer

Phone: 713-853-6161 Fax: 713-853-3129 Toll-Free: Address: 1400 Smith St., Houston, TX 77002-7369 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $100,789,000 (12 months) 2000 Profits: $979,000 (12 months) Stock Ticker: ENE 1999 Sales: $40,112,000 1999 Profits: $893,000 1998 Sales: $31,260,000 1998 Profits: $703,000 Employees: 20,600 1997 Sales: $20,273,000 1997 Profits: $105,000 Fiscal Year Ends: 12/31 1996 Sales: $13,289,000 1996 Profits: $584,000


COMPETITIVE

ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $1,300,000 Bonus: $3,900,000 Stock Purch. Plan: Second Exec. Salary: $850,000 Bonus: $3,000,000 Very aggressive growth, both domestically and in international markets/Outstanding e-market ADVANTAGE: technology.



Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


233

ENTRUST TECHNOLOGIES INC

www.entrust.com




Y


Profits: 93

Y Y




TYPES OF BUSINESS: Computer Software-Security Digital Certificates Systems Integration Services

Entrust Technologies Inc. develops, markets and sells products and services that allow enterprises to manage trusted, secure electronic communications and transactions over the Internet, extranets and intranets. The company automates the management of digital certificates, similar to electronic passports, which are a more secure and manageable authentication technology versus usernames and passwords. This security allows for multiple protected uses such as online banking or safe access to a company's computers for telecommuters, as well as applications for monitoring remote access and email. Recently, the firm announced that Entrust/TruePass and getAccess software, two of its most popular Internet solutions for e-business security, are now integrated to enable seamless security for web transactions between companies and their customers, suppliers, partners and employees. Companies that choose to deploy both getAccess and Entrust/TruePass solutions will benefit from the creation of e-business portals that provide signon to web services combined with the transparent application of digital signatures. Additionally, Entrust Technologies recently entered into a strategic marketing agreement with ZixIt Corporation to drive to use of secure e-mail over the Internet. Under the terms of the agreement, the company will enable its secure e-mail product, Entrust/Express Software, to route messages through SecureDelivery.com, ZixIt’s secure messaging portal. Moreover, the firm has formed a partnership with Kids Voting California to prepare the next generation of voters in the ever-evolving democratic process. The company’s Virtual Vote online system will allow students to securely register to vote, log on and verify their identity, access and cast their personal ballots and review the results.

BRANDS/DIVISIONS/AFFILIATES: Entrust/TruePass getAccess ZixIt Corporation SecureDelivery.com Kids Voting California Virtual Vote

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John A. Ryan, CEO John A. Ryan, Pres. David L. Thompson, Sr. VP-Finance/CFO Richard D. Spurr, Exec. VP-Global Sales & Services Brian Ardizzoni, Human Resources Brian O'Higgins, Chief Tech. Officer David Wagner, Controller Bill McGee, VP-Eng. Thomas L. Cronan III, General Counsel David L. Thompson, Sr. VP-Admin. Paul Doscher, Exec. VP-Mktg. & Bus. Dev. Ian Curry, VP-Investor Rel. David Wagner, Treasurer Paul C. Van Oorschot, Chief Scientist Nigel Johnson, VP-Partner Mktg. Teresa Win, VP-Product Dev. Stephen Hiller, VP-Strategic Dev.

Phone: 972-943-7300 Fax: 972-943-7305 Toll-Free: Address: 4975 Preston Park Blvd., Ste. 400, Plano, TX 75093 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $148,400 (12 months) 2000 Profits: $-82,300 (12 months) Stock Ticker: ENTU 1999 Sales: $85,200 1999 Profits: $5,900 1998 Sales: $49,000 1998 Profits: $-23,800 Employees: 1,108 1997 Sales: $25,000 1997 Profits: $ 500 Fiscal Year Ends: 12/31 1996 Sales: $12,800 1996 Profits: $ 400


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,000 Stock Purch. Plan: Y Second Exec. Salary: $200,000 Operates in one of the fastest-growing fields in e-commerce.



Bonus: Bonus:

$81,000 $97,500


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

234


EPRISE CORP

www.eprise.com




Y

Profits: 49





TYPES OF BUSINESS: Web Site Content Management Software Strategic Content Management Web Design Services Education Services

Eprise Corporation's software and services provide a flexible and efficient way for a business to create targeted and effective web communications. The firm’s Participant Server eliminates bottlenecks caused by ongoing site updates because business users have the ability to create, update and manage content at will. Eprise's software and services make content management easy and efficient, by affording any business professional the ability to manage content regardless of technical skill. As a content management developer with best practices designed into software and services, the company ensures that clients build their sites on proven technology and methodology. The firm gives them the ability to target content to different audiences and to respond quickly to change. This strategic approach results in an effective, flexible site where visitors can easily find what they are looking for. The firm’s Strategic Content Management helps businesses efficiently plan, implement, measure and enhance corporate web sites to deliver significant value to site audiences. Eprise Professional Services has delivered and supported successful product implementations in organizations such as American Express, Aetna, Hewlett Packard, Bausch and Lomb and Sharp Electronics. Eprise recently announced commercial availability of a version of a Participant Server designed for the German marketplace. This adds German language support to the company’s European strategy, which increases the market opportunity in Germany, as well as surrounding countries such as Switzerland and Austria. In other recent news, Eprise has announced that it has formed a technology alliance with ATG (Art Technology Group, Inc.), a provider of customer management and e-commerce applications. A referral bonus is availble to employees who refer qualified candidates that are hired by Eprise. Tuition reimbursement is also provided for job-related degree programs.

BRANDS/DIVISIONS/AFFILIATES: Participant Server Text Search Integration Agents Server Extensions Enterprise Advantage Review Advantage

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Joe Forgione, CEO Joe Forgione, Pres. Milt Alpern, CFO Kathy Kessel, VP-Mktg. Jon Radoff, Chief Tech. Officer Bob Strong, VP-Customer Eng. Tim Feldman, VP-Bus. Dev. Dave Drummond, VP-Professional Services Joe Noonan, Sr. VP-Worldwide Sales Andreas Widmer, VP-Int'l Sales Hank Barnes, VP-Strategy

Phone: 508-661-5200 Fax: 508-661-5400 Toll-Free: 888-658-7037 Address: 200 Crossing Blvd., Framingham, MA 01702 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $19,028 (12 months) 2000 Profits: $-16,704 (12 months) Stock Ticker: EPRS 1999 Sales: $3,659 1999 Profits: $-6,600 1998 Sales: $ 807 1998 Profits: $-5,261 Employees: 216 1997 Sales: $1,563 1997 Profits: $-3,512 Fiscal Year Ends: 12/31 1996 Sales: $ 625 1996 Profits: $- 155


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $237,051 Stock Purch. Plan: Y Second Exec. Salary: $157,693 Excellence in strategic web content management services.



Bonus: Bonus:

$102,426 $77,282


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y


235

ESPEED INC

www.espeed.com




Y


Profits: 84 Y




TYPES OF BUSINESS: Online Financial Trading Software Business-to-Business Solutions Electronic Markets Global Private Networks

eSpeed, Inc. is a leading provider of business-to-business electronic marketplace solutions. The firm builds and powers marketplaces that have instantaneous and reliable transaction processing trading engines. eSpeed is able to cut costs and increase efficiency from the initial transaction through to the back office, in addition to offering integrated software-related trading solutions. The company’s suite of marketplace tools provides end-to-end transaction solutions for the purchase and sale of financial and non-financial products via the Internet, or over eSpeed's global private network. The firm’s proprietary trading software delivers end-to-end solutions that include front-end applications, credit and risk management tools and transaction processing engines. This enables users to view information and execute transactions in a fraction of a second. eSpeed also operates the Cantor Exchange, which is the first fully electronic futures exchange in the United States. Since the firm’s launch 35 products have been added, and in 2000, the firm’s network processed over $32 trillion of transactions for over 650 institutions globally. The firm has offices in the United States, Asia, Europe and Canada. eSpeed is also able to offer traders the ability to execute voice-assisted trades with brokers, through partnerships with Cantor Fitzgerald, TradeSpark L.P. and Freedom International Brokerage. eSpeed recently acquired a stake in Freedom International, which is the leading inter-dealer broker of Canadian fixed income products, foreign exchange and other capital market products, transacting an average of 50% of trades in these products in Canada. In other recent news, eSpeed has announced that it has purchased a patent that deals with electronic futures trading in the United States, including but not limited to: energy futures, interest rate futures, single stock futures and equity index futures.

BRANDS/DIVISIONS/AFFILIATES: eSpeed Markets eSpeed Private Label eSpeed Online eSpeed Web Markets MOLE System Cantor Exchange

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Howard W. Lutnick, CEO Frederick T. Varacchi, Pres. Frederick T. Varacchi, COO Jeffrey G. Goldflam, Sr. VP/CFO Amy Nauiokas, Sr. VP-Dir. Global Mktg. Joseph C. Noviello, Sr. VP-Chief Tech. Officer Glenn D. Kirwin, Sr. VP-Dir. Global Product Dev. Stephen M. Merkel, Sr. VP/Secretary Stephen M. Merkel, Sr. VP/General Counsel Jonathan J. Uman, Managing Dir.-Co-Head Corp. Dev. Elizabeth Logler, VP-Investor Rel. Lee Amaitis, Exec. Managing Dir.-eSpeed Int'l David Bauer, Managing Dir.-Dir. Global Sales Harry Fry, Managing Dir.-Co-head Corp. Dev. Markus Wiendieck, Managing Dir.-Corp. Dev.

Phone: 212-938-3773 Fax: Toll-Free: 800-817-1233 Address: One World Trade Center, New York, NY 10048 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $118,931 (12 months) 2000 Profits: $-60,412 (12 months) Stock Ticker: ESPD 1999 Sales: $38,189 1999 Profits: $-12,587 1998 Sales: $ 1998 Profits: $ Employees: 493 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $400,000 Bonus: Stock Purch. Plan: Second Exec. Salary: $280,000 Bonus: Very rapid growth in its global customer base/Continual introduction of new products.



$ $


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y

236


E-STAMP CORP

www.e-stamp.com





Profits: 96

Y


Y



TYPES OF BUSINESS: Package Shipping Management Software

E-Stamp Corporation is a provider of transportation management solutions to a wide range of customers, including retailers, manufacturers and distributors. The company sells these solutions primarily through a direct sales force. During 2000, the company provided an Internet postage service that enabled users to purchase, download and print Internet postage directly from their personal computers without the need to maintain a persistent Internet connection. During fiscal 2000, the company undertook two corporate restructurings: focusing on the development, marketing and sales of transportation solutions and completely phasing out its Internet postage business. DigitalShipper Enterprise, the transportation management package, and e-Receive, the receiving package, are based on software that is licensed from Kewill Electronic Commerce. DigitalShipper Enterprise is a multi-carrier, integrated transportation management solution, targeted at large and medium sized companies. It allows a customer to compare rates and services for all of the major small package and freight carriers, review carrier rates and shipping options, select a carrier, print shipping labels, track shipments and create shipping reports from one system. This allows customers to optimize the shipping process, thereby saving time and reducing shipping and labor costs. e-Receive is an internal receiving and delivery system for enterprises that use a portable data collection device to track incoming packages and documents. The handheld device scans the bar code on a package label, providing both delivery verification and documentation. An organization's mail center can use eReceive to receive, record, sort and confirm delivery of packages and documents.

BRANDS/DIVISIONS/AFFILIATES: e-Receive DigitalShipper.com Logistics and Automated Logistics e-Warehouse

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert H. Ewald, CEO Robert H. Ewald, Pres. Anthony H. Lewis Jr., CFO Nicole Eagan, Sr. VP-Mktg. and Sales Carolyn E. Carder, VP-Human Resources Martin Pagel, Chief Tech. Officer Daniel Sagalowicz, VP-Engineering Edward F. Malysz, Corp. Sec. Edward F. Malysz, General Counsel Gwen Morris, VP-Oper. Roderick Witmond, VP-Strategic Dev. and Oper. Laurie Lindsay, VP-Product Development Paul Goldman, VP-Sales

Phone: 650-554-8454 Fax: 650-843-8078 Toll-Free: 800-499-7040 Address: 2855 Campus Dr., Ste. 100, San Mateo, CA 94403 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $5,337 (12 months) 2000 Profits: $-112,826 (12 months) Stock Ticker: ESTM 1999 Sales: $1,318 1999 Profits: $-55,410 1998 Sales: $ 1998 Profits: $-10,710 Employees: 91 1997 Sales: $ 1997 Profits: $-7,678 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-6,339


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $227,169 Stock Purch. Plan: Second Exec. Salary: $172,819 Attempting to reposition into a provider of logistics services.



Bonus: Bonus:

$125,000 $82,268


Southwest:

Midwest:

Southeast:


Northeast:

International:


237

EUNIVERSE INC

www.euniverse.com




Profits: 6



Y



TYPES OF BUSINESS: Online Entertainment Services Online Retailer Online Entertainment Content

eUniverse operates a network of entertainment-related web sites focused on music, film and interactive entertainment. The company’s web properties include CD Universe, an online retailer of music products and accessories; Video Universe, an online retailer of video cassettes, DVDs and laser discs; and Games Universe, an online retailer of single and multiplayer computer games. It also provides community building software through its LivePlace package. LivePlace unites group browsing, chat, instant messaging and other advanced features to enhance social interaction and Internet shopping. The company generates most of its revenue from merchandise sales, though it plans to diversify through paid advertising on its web sites and licensing revenue from LivePlace software. The company also plans to widen its retail offerings to accommodate more products, including online downloads of content, clothing, sports items and accessories. It also owns a variety of family entertainment sites, such as CupidJunction.com, Justsaywow.com, Flowgo.com, Funone.com, Bigfatbaby.com, Funtown.com and Madblast.com. Cupid Junction is a dating service that targets the rapidly growing online dating market. The company’s Flowgo.com site was named the number one entertainment site for April 2001 by Nielsen/NetRatings, attracting 12 million unique visitors in a representative month. Its newsletters reach an estimated 40 million subscribers. Three of the company’s top executives, including the former President and CEO and the former CFO, recently resigned from the company.

BRANDS/DIVISIONS/AFFILIATES: CD Universe Video Universe Games Universe CupidJunction.com Flowgo.com Justwaywow.com Funtown.com Madblast.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Brad D. Greenspan, CEO Brett C. Brewer, Co-Pres. Brett C. Brewer, COO Joe Varraveto, Exec. VP/CFO Eric Schiermeyer, Chief Tech. Officer Chris Lipp, Corp. Sec. Chris Lipp, VP-Legal Affairs Shawn Gold, Co-Pres/Chief Strategic Officer

Phone: 323-658-9089 Fax: 323-658-5414 Toll-Free: Address: 6300 Wilshire Blvd. Ste. 1700, Los Angeles, CA 90048 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $10,934 (12 months) 2000 Profits: $-11,068 (12 months) Stock Ticker: EUNI 1999 Sales: $8,851 1999 Profits: $- 407 1998 Sales: $5,685 1998 Profits: $- 152 Employees: 113 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 3/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Very high traffic at its web sites.




Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International:

238


EXODUS COMMUNICATIONS INC

www.exodus.net




Y


Profits: 23

Y



Y Y


TYPES OF BUSINESS: Internet Site Management Co-Location of Servers Management Services Web Site Performance Software

Exodus Communications is a leading provider of complex Internet hosting for enterprises with mission-critical Internet operations. The firm delivers sophisticated system and network management solutions along with technology professional services to provide optimal performance for customers' web sites. Exodus delivers its services from geographically distributed, worldwide, state-of-the-art Internet Data Centers that are connected through a highperformance dedicated and redundant backbone network. The company’s tailored solutions are designed to integrate with existing enterprise systems architectures and to enable customers to outsource the monitoring, administration and optimization of their equipment, applications and overall Internet operations. The core service provided by Exodus is called co-location. This is a process by which a company places one or more of its computer network servers at an Exodus Data Center. Exodus provides fail-safe electrical power, an air conditioned environment and other environmental and ease-of-service factors that make it advantageous for customers to place their servers with Exodus. The company recently laid off 32% of its employees. Exodus Communications' benefits package includes 100% paid dental coverage, vision coverage, stock options, bonuses, maternity, telecommuting, gym membership and a business casual dress code. In addition, the company offers drycleaning, events, subsidized massages and kickboxing on-site. The CEO is one of the highest-ranking women in the technology business.

BRANDS/DIVISIONS/AFFILIATES: Service Metrics, Inc. Global Crossing, Ltd. Partnering for Success Alliance Partner Program

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ellen M. Hancock, CEO Don Casey, COO R. Marshall Case, CFO Beverly Brown, Exec. VP/Chief Mktg. Officer Robert Helms, VP-Human Resources B. V. Jagadeesh, Chief Tech. Officer Michael E. Healy, Corp. Controller Morris Taradalsky, Exec. VP-Engineering Adam Wegner, General Counsel Robert V. Sanford III, Sr. VP-Oper. Joseph Stockwell, Sr. VP-Business Dev.

Phone: 408-346-2200 Fax: 408-346-2201 Toll-Free: Address: 2831 Mission College Blvd., Santa Clara, CA 95054 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $818,400 (12 months) 2000 Profits: $-256,300 (12 months) Stock Ticker: EXDS 1999 Sales: $242,140 1999 Profits: $-130,323 1998 Sales: $52,700 1998 Profits: $-67,300 Employees: 4,290 1997 Sales: $12,400 1997 Profits: $-25,300 Fiscal Year Ends: 12/31 1996 Sales: $3,100 1996 Profits: $-4,100


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $297,350 Bonus: $ Stock Purch. Plan: Y Second Exec. Salary: $250,192 Bonus: $ The leading server farm to the nation's top e-commerce companies/Faces much competition, including that of Intel.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


239

EXPEDIA INC

www.expedia.com




Profits: 5



Y



TYPES OF BUSINESS: Online Travel Services Online Travel Information Online Travel Retailer

Established originally by Microsoft, Expedia is a leading provider of online travel services for personal and small business customers. The company offers one-stop travel shopping and reservation services, hosting schedule, pricing and availability information for 450 airlines, 65,000 lodging properties and every major car rental company. Through its network of sites, suppliers can reach a global audience of consumers at every stage of the travel experience. The firm generates most of its revenues from transaction fees and advertisement sales. A small offshoot licenses technology and content to several airlines and to American Express as a platform for its web sites. The company operates localized versions in the United Kingdom, Germany and Canada. Its flagship web site, Expedia.com, received first place in a recent PC World ranking of booking sites, winning points as a Best Buy for its flexibility and intuitive user interface. The web site has also been recognized for top honors by Revolution Magazine and the International Federation of Information Technology and Tourism. Other properties include Travelscape.com, LVRS.com, VacationSpot.com, the Rent-a-Holiday.com web sites and a Travelscape/LVRS sales center in Las Vegas. In 2000, travel purchases on its web sites amounted to over $1.3 billion, with over 1,000,000 room nights booked in three months alone. In mid 2001, USA Networks announced that it will acquire a controlling interest in Expedia from Microsoft, marking a major launch into the travel industry by this firm.

BRANDS/DIVISIONS/AFFILIATES: Travelscape.com LVRS.com VacationSpot.com Rent-a-Holiday.com Microsoft USA Networks

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Richard N. Burton, CEO Richard N. Burton, Pres. Gregory S. Stanger, Sr. VP/CFO Erik C. Blachford, Sr. VP-Mktg. Kathleen K. Dellplain, Sr. VP-Human Resources Byron D. Bishop, Sr. VP-Transportation and Core Technologies Mark S. Britton, Sr. VP-Sec. Mark S. Britton, General Counsel Seth E. Eisner, Sr. VP-Oper. and Supplier Services Gregory E. Slyngstad, Sr. VP-Destinations and Lodging Barry Diller, Chairman

Phone: 425-705-4874 Fax: Toll-Free: Address: 13810 SE Eastgate Way Ste. 400, Bellevue, WA 98005 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $134,861 (12 months) 2000 Profits: $-118,315 (12 months) Stock Ticker: EXPE 1999 Sales: $38,699 1999 Profits: $-19,602 1998 Sales: $13,827 1998 Profits: $-29,478 Employees: 571 1997 Sales: $2,742 1997 Profits: $-28,921 Fiscal Year Ends: 6/30 1996 Sales: $ 1996 Profits: $-7,800


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $161,078 Bonus: $64,500 Stock Purch. Plan: Second Exec. Salary: $148,167 Bonus: $30,000 Extremely successful site with excellent branding and technology/Relationships with Microsoft.




Southwest:

Midwest:

Southeast:


Northeast:

International: Y

240


EXTENSITY INC

www.extensity.com




Y

Profits: 66





TYPES OF BUSINESS: Financial Software Employee Relationship Management Software

Extensity is a leading purveyor of Internet-based applications for employee relationship management. Its web-based software applications automate expense reporting, travel management, indirect procurement and project time management processes, replacing paperbased systems with transparent digital ones to enhance project visibility, employee productivity and cost efficiency. The company’s user interface, Extensity Connect, integrates its suite of applications with reporting tools to enable e-commerce and employee services over the Internet. On the user level, its software allows employees to supervise business policy violations, monitor resource utilization, manage project cost allocation and access information used in negotiating vendor contracts. The company’s software is designed to be highly compatible with foreign information technology systems. Its products are distributed over 40 countries worldwide, with a user base of more than 700,000 licensed accounts. Clients, numbering more than 300 in all, include Cisco, Bestfoods, The Boston Beer Company, Office Depot, HBO, Aspect Communications, Franklin Templeton Investments and T. Rowe Price. It recently announced Office Depot as its first direct-to-supplier partner, allowing Extensity customers to place orders with Office Depot through the company's applications.

BRANDS/DIVISIONS/AFFILIATES: Extensity Connect Office Depot

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert A. Spinner, CEO Robert A. Spinner, Pres. Kenneth R. Hahn, CFO Elizabeth A. Ireland, Sr. VP-Mktg. Jennifer Burt, Sr. VP-Human Resources Rick Spickelmier, Chief Tech. Officer Mark K. Oney, Sr. VP-Eng. Allen F. Nordgren, Sr. VP-Professional Services David A. Yarnold, Sr. VP-North American Sales Brian Mort, VP/General Mgr.-European Oper. Donald E. Smith, VP-Hosted Oper. Eric C. Ruud, VP-Int'l Oper.

Phone: 510-594-5700 Fax: 510-596-2676 Toll-Free: Address: 2200 Powell Street Ste. 300, Emeryville, CA 94608 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $24,868 (12 months) 2000 Profits: $-30,214 (12 months) Stock Ticker: EXTN 1999 Sales: $6,814 1999 Profits: $-20,537 1998 Sales: $1,127 1998 Profits: $-11,032 Employees: 289 1997 Sales: $ 1997 Profits: $-3,228 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 830


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $275,000 Stock Purch. Plan: Y Second Exec. Salary: $206,500 Proprietary software focuses on an important niche.



Bonus: Bonus:

$ $62,812


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y


241

F5 NETWORKS INC

www.f5.com




Y

Profits: 23





TYPES OF BUSINESS: Software-Server

F5 Networks, Inc. is a leading provider of integrated Internet traffic management solutions designed to improve the availability and performance of mission-critical Internet-based servers and applications. Its products govern local and geographically dispersed servers and channel traffic to the server optimized best suited for user requests. Its content management products allow network operators to store content at points between servers and viewers and ensure that new files and applications are distributed simultaneously to customer servers. In this way, its products reduce congestion and help speed up servers and applications. Since the release of the BIG/ip Controller, the company has increased its investment in research and development, marketing programs, domestic and international sales channels, customer support and services and general and administrative infrastructure. F5 has sales representatives in the European and Asia Pacific markets and established distributor relationships with international resellers. F5 received a Best of Show award for its global/SITE controller at Fall Internet World. global/SITE is an operating system-independent appliance that manages the publishing, distribution, synchronization and replication of file-based content and applications to local and geographically distributed Internet sites.

BRANDS/DIVISIONS/AFFILIATES: 3DNS Load Balancing Controller See/IT Network Management Console BIG/ip Server Monitor/Request Router Global/SITE Controller

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John McAdam, CEO John McAdam, Pres. Steven Coburn, CFO/Sr. VP-Finance Steven Goldman, Sr. VP-Sales and Services Brett L. Helsel, Chief Tech. Officer Edward J. Eames, Sr. VP-Bus. Oper./VP-Global Services Jeffrey S. Hussey, Chief Strategist Robert J. Chamberlain, Treas. Brett L. Helsel, Sr. VP-Product Dev. Jeff A. Pancottine, Sr. VP/Pres.-Mktg. and Bus. Dev.

Phone: 206-505-0800 Fax: 206-505-0801 Toll-Free: Address: 200 1st Ave. West, Ste. 500, Seattle, WA 98119 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $108,645 (12 months) 2000 Profits: $13,650 (12 months) Stock Ticker: FFIV 1999 Sales: $27,800 1999 Profits: $-4,300 1998 Sales: $4,800 1998 Profits: $-3,700 Employees: 496 1997 Sales: $ 200 1997 Profits: $-1,500 Fiscal Year Ends: 9/30 1996 Sales: $ 1996 Profits: $- 300


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Award-winning technology.




Bonus: Bonus:

$ $


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International:

242


FAIRMARKET INC

www.fairmarket.com




Y

Profits: 14





TYPES OF BUSINESS: Online Auction Service Software Dynamic Pricing E-commerce Services

FairMarket produces e-business sales and marketing software for retailers, distributors and manufacturers. Its services are used in retail and discount clearance, business-to-business surplus, promotions, interactive marketing, outsourced auctions and e-commerce for web communities. The company hosts client sites on its central operating systems, enabling it to assemble listings of goods and services available for sale on customers' commerce sites and include them on other FairMarket customer sites. Enhancements in the works include XMLbased APIs (Application Program Interfaces), wireless capabilities and multimedia photo catalogs. The company plans to roll out a product that will integrate its services with those of eBay. The company earns most of its revenue from application fees. These include one-time site installation fees and fixed monthly fees for hosting customers' sites, performing customer support and other enterprise services. Transaction fees and professional services fees account for a final tenth of their revenues. The company recently laid off 40 employees, slashing its headcount after starting from a high of 240 workers almost a year earlier. It also accepted the resignation of its CEO, the second time this has happened in recent memory. Customers of the company include JCPenney, Dell Computer Corporation, CompUSA, New Line Cinema, Virgin Net and MSN.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Janet Smith, Interim Pres. Janet Smith, CFO N. Louis Shipley, VP-Worldwide Sales Jeff Meyer, VP-Eng. Matthew Ackley, VP-Services Bruce Worrall, VP-Bus. Dev. N. Louis Shipley, Pres.-Int'l.

Phone: 781-376-5600 Fax: 781-935-4575 Toll-Free: Address: 500 Unicorn Park, Woburn, MA 01801 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $11,866 (12 months) 2000 Profits: $-51,267 (12 months) Stock Ticker: FAIM 1999 Sales: $2,121 1999 Profits: $-16,509 1998 Sales: $ 4 1998 Profits: $-1,388 Employees: 177 1997 Sales: $ 3 1997 Profits: $- 601 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Excellent corporate customer base.




Bonus: Bonus:

$30,000 $47,500


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


243

FASHIONMALL.COM INC

www.fashionmall.com




Profits: 1



Y



TYPES OF BUSINESS: Apparel & Accessories, Online Retail Online Sales Online Mall E-commerce Services

Fashionmall.com is engaged in the business of marketing, promoting and advertising fashion apparel and related accessories to the public on the Internet. The company does this using an online shopping mall with fashion content to provide a centralized site for manufacturers, retailers, magazines and catalogs to advertise, display and sell their product lines. The web site offers such brand names as Tommy Hilfiger, dELIA's, Liz Claiborne, Steve Madden and Brooks Brothers. These companies, called tenants, pay either a flat-rate fee or a fee based on site traffic in order to be featured on the site. Customers see the companies' advertisements and can then be linked to the retailers' own web sites. Fashionmall.com sells an average of $100 per purchase. The company also owns Outletmall.com, a discount online retailer. Fashionmall is focused on growth and innovation. The firm is currently developing a fashionmall.com basket that will allow visitors to register once with a central profile. This profile will be used throughout the fashionmall site or client's sites without re-entering the same personal information at each site. The intention is to pass data seamlessly to client sites as well as retain all user information centrally on the fashionmall.com site. Users will be able to aggregate merchandise from all client sites in one master basket. This feature is designed to increase consumer retention through timesavings and improve overall functionality and ease of use. The company can reward purchases with points, which can be redeemed for merchandise. In addition, this function will allow data to be accumulated on purchases and behavior. This data can then be used to enhance customer experience, improve client targeting and create new revenue opportunities.

BRANDS/DIVISIONS/AFFILIATES: OutletMall.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Benjamin Narasin, CEO Benjamin Narasin, Pres. Ronald Forehand, COO Barry Scheckner, CFO Stephen P. Burke, Controller Anne-Marie Forehand, VP, Outletmall.com

Phone: 212-891-6064 Fax: 212-891-8770 Toll-Free: 800-859-1440 Address: 575 Madison Ave., 5th Flr, New York, NY 10022 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $5,386 (12 months) 2000 Profits: $-5,088 (12 months) Stock Ticker: FASH 1999 Sales: $3,690 1999 Profits: $-6,282 1998 Sales: $2,055 1998 Profits: $ 14 Employees: 23 1997 Sales: $1,253 1997 Profits: $ 3 Fiscal Year Ends: 12/31 1996 Sales: $ 219 1996 Profits: $- 451


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Fee-based business model.



Top Exec. Salary: $180,000 Second Exec. Salary: $

Bonus: Bonus:

$40,000 $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

244


FIRST DATA CORP

www.firstdatacorp.com


Profits: 1


Y




Y




TYPES OF BUSINESS: Credit Card Processing, Financial Services Electronic Payment Processing Check Authorization Processing-Mutual Funds

First Data Corporation provides payment instruments, credit card issuer services and merchant processing services. Its Payment Instruments segment includes Western Union, Integrated Payment Systems and Orlandi Valuta companies. This segment is a leading provider of non-bank money transfer and payment services to consumers and commercial entities, including money transfer, official check and money order services. It utilizes a network of about 40,000 agent locations in North America and over 42,000 international agent locations to provide payment instrument transaction services to consumers in 176 countries and territories. Its primary market is comprised of people who periodically need to send or receive cash quickly to meet emergency situations, to send funds to family in other locations or to use non-bank financial services to pay bills or meet other obligations. Card Issuer Services encompasses domestic and international card processing. It provides a comprehensive line of processing and related services to financial institutions issuing credit and debit cards and to issuers of oil and private label credit cards, including information-based products for enhanced decision making and marketing. The segment derives revenues from fees payable under contracts that primarily depend on the number of accounts or transactions processed. The Merchant Processing Services segment is comprised of First Data Merchant Services, TeleCheck (the company's check and bankcard collections business) and First Data Financial Services. It provides merchants with credit and debit card transaction processing services, including authorization, transaction capture, settlement, Internetbased transaction processing, check verification and guarantee and collection services. First Data offers employees, comprehensive and competitive compensation and benefits packages. Health and life benefits are offered, as well as a 401(k) plan, paid vacation, employee assistance, flexible accounts and scholarship awards.

BRANDS/DIVISIONS/AFFILIATES: Western Union Integrated Payment Systems Orlandi Valuta First Data Merchant Services TeleCheck First Data Financial Services

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ric Duques, CEO Charles T. Fote, Pres. Charles T. Fote, COO Kimberly S. Patmore, Exec. VP/CFO Janet Harris, Sr. VP-Human Resources Michael Whealy, Exec. VP/Chief Admin. Officer William D. Thomas, Pres.- Western Union International Michael T. Wheely, Exec. VP/Chief Accounting Officer Eula L. Adams, Sr. Exec. VP-First Data Resources Pamela H. Patsley, Sr. Exec. VP

Phone: 770-857-0001 Fax: 770-857-0404 Toll-Free: 800-762-0179 Address: 5660 New Northside Dr., Ste. 1400, Atlanta, GA 30328 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $5,705,200 (12 months) 2000 Profits: $929,600 (12 months) Stock Ticker: FDC 1999 Sales: $5,479,900 1999 Profits: $1,199,700 1998 Sales: $5,047,100 1998 Profits: $465,700 Employees: 27,000 1997 Sales: $5,198,900 1997 Profits: $356,700 Fiscal Year Ends: 12/31 1996 Sales: $4,911,300 1996 Profits: $636,500


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $1,588,797 Stock Purch. Plan: Second Exec. Salary: $1,310,000 Complete line of merchant processing and private label credit card services



Bonus: Bonus:

$762,000 $610,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


245

FIRST VIRTUAL COMMUNICATIONS INC Industry Group Code: 334110 Ranks within this company's industry group: Sales: 8 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y


www.fvc.com

Profits: 7

Y



Y


TYPES OF BUSINESS: Computer Networking Equipment-Video Networking Video Conferencing Solutions

First Virtual Communications provides high quality, costeffective multimedia networking solutions that integrate video, voice and data over existing and next generation Internet network infrastructures. The company combines its expertise in real-time network systems and video technology to extend the capabilities of Quality of Service (QoS) across existing network architectures, including Internet Protocol (IP), Asynchronous Transfer Mode (ATM) and Ethernet. Designed for high-quality video delivery integrated with voice and data, these products enable applications such as distance learning, corporate communications, virtual meetings and telemedicine. First Virtual Communications recently merged with CUseeMe Networks, retaining the First Virtual name for the new company. The combined company's flagship products, Click to Meet and CUseeMe Videoware, provide the framework for delivering next generation video-enabled web communication applications for the business environment. Its desktop conferencing solutions are fully compatible with popular enterprise messaging and collaboration environments like Microsoft Exchange. The company’s OEM, distribution and system integration partners include Bell Atlantic Network Integration, British Telecommunications, EDS, France Telecom, IBM, Lucent Technologies, NEC, Nortel Networks, PictureTel and other industry leaders.

BRANDS/DIVISIONS/AFFILIATES: CUSeeMe Click To Meet

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Killko Caballero, CEO Killko Caballero, Pres. Randy Acres, CFO/VP-Finance Robert Scott, Chief Mktg. Officer David Bundy, Chief Tech. Officer Jeff Krampf, VP-Eng. James Griffin, Exec. VP-Product Oper.

Phone: 408-567-7200 Fax: 408-988-7077 Toll-Free: 800-351-8539 Address: 3393 Octavius Dr., Santa Clara, CA 95054 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $40,000 (12 months) 2000 Profits: $-18,800 (12 months) Stock Ticker: FVCX 1999 Sales: $45,700 1999 Profits: $-14,300 1998 Sales: $37,300 1998 Profits: $-8,000 Employees: 189 1997 Sales: $18,800 1997 Profits: $-4,300 Fiscal Year Ends: 12/31 1996 Sales: $12,100 1996 Profits: $-2,200


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $211,490 Stock Purch. Plan: Second Exec. Salary: $165,953 Innovative technology/Relationship with Polycom.



Bonus: Bonus:

$19,026 $27,951


Southwest:

Midwest:

Southeast:


Northeast:

International:

246


FORRESTER RESEARCH INC

www.forrester.com





Profits: 1

Y




TYPES OF BUSINESS: Consulting-InfoTech Market Research Advisory Services

Forrester Research, Inc. is a leading Internet research firm, analyzing technology change and its impact on business, consumers and society. The company’s Technographics Data service provides quantitative research that combines survey data from more than 375,000 online and offline sources with in-depth analysis. This quantitative research delves into various cultures and crosses multiple markets, including affluent and young consumers, consumer technology, personal finance, retail and travel. The firm’s eBusiness TechRankings service features technology research and advice that enables customers to understand the important details of rapidly changing technology markets, accelerate and improve product selections and gauge the cost and effort of implementing modules. Forrester Research’s eResearch platform, specifically developed for electronic distribution and online use, increases the relevancy, timeliness and usefulness of its research. The company distills an abundance of information, developments and data into concise and easy to read formats to facilitate rapid decision-making. Moreover, the firm’s web site offers advanced personalization features, downloadable data and graphics and intuitive navigation and search features that provide clients with the access and flexibility to accelerate deployment of ideas. Additionally, Forrester Research hosts forum events and conferences devoted to critical business and technology issues in order to bring its clients and major technology and business leaders together to discuss the impact of technological change on business. Forrester Research, Inc. offers its employees tuition reimbursement, maternity and paternity leave, professional development training and employee referral bonuses.

BRANDS/DIVISIONS/AFFILIATES: Technographics Data eBusiness TechRankings eBusiness Voyage Internet Adwatch PowerRankings

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. George F. Colony, CEO William M. Bluestein, Pres. William M. Bluestein, COO Susan Whirty Maffei, CFO Mary A. Modahl, VP-Mktg. Stanley H. Dolberg, VP-Research Susan Whirty Maffei, General Counsel Susan Whirty Maffei, VP-Oper. John W. Boynton, VP-Bus. Dev. Stuart D. Woodring, VP-Research for Emerging Internet Tech. Joel W. Blenner, VP-Sales Timothy M. Riley, VP-Strategic Growth Richard C. Belanger, Chief Tech. Officer

Phone: 617-497-7090 Fax: 617-868-0577 Toll-Free: Address: 400 Technology Sq., Cambridge, MA 02139 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $157,100 (12 months) 2000 Profits: $21,600 (12 months) Stock Ticker: FORR 1999 Sales: $87,268 1999 Profits: $10,981 1998 Sales: $61,567 1998 Profits: $7,547 Employees: 707 1997 Sales: $40,421 1997 Profits: $5,598 Fiscal Year Ends: 12/31 1996 Sales: $24,963 1996 Profits: $2,800


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y A leading Internet research firm.




Bonus: Bonus:

$71,325 $77,325


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


247

FOUNDRY NETWORKS INC

www.foundrynet.com




Y Y

Profits: 5





TYPES OF BUSINESS: Computer Networking Equipment LAN Switches WAN Switches Internet Routers Network Management Software Product Support

Foundry Networks, Inc. designs, develops, manufactures and markets a comprehensive, end-to-end suite of high performance networking products for enterprises, educational institutions, government agencies, ISPs and Application Service Providers. The company’s Gigabit Ethernet Layer 2 and Layer 3 switching routers and Internet traffic management systems enable customers to build and maintain efficient, high performance networks. Designed to meet the expanding bandwidth and control requirements faced by ISPs today, the firm’s NetIron Internet core routers provide switching capacity, scalability, control and functionality. Recently, Foundry Networks entered into a collaboration with Zaffire, Inc. and UTStarcom, Inc. to enable broadband Internet Protocol (IP) transport over dense wave division multiplexing (DWDM) optical systems. The connection of the company’s BigIron Layer 3 Gigabit Ethernet switches and NetIron Internet routers to the Zaffire Z3000 optical service platform offers one of the industry’s first Gigabit Ethernet services over DWDM in metro and regional-area networks. Additionally, Dacom, a leading Korean common carrier network service provider, recently selected the firm’s networking products to enhance its metropolitan network’s reliability, performance and capability. Dacom is utilizing the company’s BigIron Layer 3 Gigabit Ethernet switch to dramatically reduce performance bottlenecks with wirespeed IP routing. Moreover, Foundry Networks has upgraded its ServerIron family of Internet traffic and content management switches to provide significant enhancements for building content distribution networks with powerful content switching capabilities. ServerIron now offers support for all major streaming media protocols, including Windows Media, QuickTime, RealMedia, RealAudio and RealVideo.

BRANDS/DIVISIONS/AFFILIATES: NetIron Zaffire, Inc. UTStarcom, Inc. BigIron ServerIron Lucent Technologies Network Appliance, Inc. Nokia

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Bobby R. Johnson Jr., CEO Bobby R. Johnson Jr., Pres. Timothy D. Heffner, CFO/VP-Finance Robert W. Shackleton, VP-North American Sales Norma Barrera, VP-Human Resources H. Earl Ferguson, Chief Tech. Officer H. Earl Ferguson, VP-Hardware Eng. Wilburn W. McGill, VP-Mfg. Timothy D. Heffner, VP-Admin. William S. Kallaos, VP-Int'l Sales Ken K. Cheng, VP-Mktg. & Product and Program Mgmt. Lee Chen, VP-Sotware Eng. & Quality Assurance Andy Palmer, Managing Dir.-Europe, Middle East, Africa

Phone: 408-586-1700 Fax: 408-586-1900 Toll-Free: 888-887-2652 Address: 2100 Gold St., San Jose, CA 95164-9100 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $377,155 (12 months) 2000 Profits: $88,121 (12 months) Stock Ticker: FDRY 1999 Sales: $133,522 1999 Profits: $22,872 1998 Sales: $17,039 1998 Profits: $-9,352 Employees: 572 1997 Sales: $3,381 1997 Profits: $-9,007 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-2,013


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $145,000 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $140,000 Bonus: Products which meet expanding bandwidth and control requirements faced by ISPs.



$4,500 $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

248


FREEMARKETS INC

www.freemarkets.com




Profits: 1



Y



TYPES OF BUSINESS: Online Auctions E-Commerce Technology E-Commerce Services Online Exchange

FreeMarkets creates business-to-business online auctions and offers e-commerce technology and services to industrial parts, raw materials, commodities and service consumers. The company has created more than 9,200 online auctions for over $14 billion worth of goods and services during its lifetime, estimating the resulting savings at over $2.7 billion for its clientele. Because direct materials are often manufactured to buyers' specifications, there are no catalogs or price lists for easy price comparison, so the company’s proprietary platform introduces buyers and sellers in this highly illiquid market. In one of its online markets, suppliers can submit bids worldwide in a real-time, interactive environment. The FullSource solution screens suppliers and assembles quotations with detailed information for buyers that suppliers can use for further bidding. The company also provides a QuickSource solution for customers wishing to operate their own online markets. The firm also operates the FreeMarkets Asset Exchange for surplus buyers and sellers.

BRANDS/DIVISIONS/AFFILIATES: FullSource QuickSource Freemarkets Asset Exchange

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Glen T. Meakem, CEO David J. Becker, Pres. David J. Becker, COO Joan S. Hooper, CFO Rebecca Thompson, VP-Mktg. John P. Levis III, Sr. VP/Chief People Officer William Blair, Sr. VP/Chief Tech. Officer David H. McCormick, Sr. VP/General Mgr.-Core Bus. Markets Daryl T. Rolley, VP-Strategy Joan S. Hooper, Treas. Douglas M. Wnorowski, Sr. VP-Global Market Oper. Daniel S. Wilson, VP/COO-European Oper. R. Talley Goodson, VP/Managing Dir.-Asian Oper.

Phone: 412-434-0500 Fax: 412-297-8700 Toll-Free: 888-434-0500 Address: Freemarkets Center, 210 Sixth Ave., Pittsburgh, PA 15222 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $91,276 (12 months) 2000 Profits: $-156,412 (12 months) Stock Ticker: FMKT 1999 Sales: $20,880 1999 Profits: $-21,821 1998 Sales: $7,801 1998 Profits: $ 234 Employees: 968 1997 Sales: $1,783 1997 Profits: $-1,061 Fiscal Year Ends: 12/31 1996 Sales: $ 409 1996 Profits: $-1,431


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $300,000 Bonus: Stock Purch. Plan: Second Exec. Salary: $250,000 Bonus: Focus on providing marketplaces for business and industrial items and production.



$90,000 $75,000


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y


249

FREESERVE PLC

www.freeserve.net



Y


Profits: 8



Y


Y


TYPES OF BUSINESS: Internet Service Provider Internet Content Internet Access

Freeserve is number one in the U.K., both as an ISP and as a portal. The company offers both paid and free Internet service with no registration, set-up fees or monthly subscription charges. The user pays for a local phone call to access the service but must go online at least once every 90 days to keep his free account active. Freeserve also offers multiple channels that provide banking information, entertainment and shopping. The company recently won the Best Internet Service Provider award in Computer Active magazine. Together with BT Cellnet, owner of the UK’s first mobile ISP and portal (Genie Internet), Freeserve provides customers with interactive services through its Short Message Service. Another service offers e-mail notification on mobile phones, including the first 140 characters of a message. Freeserve’s customers are able to use Genie Internet capabilities to type a message on their PC and send the message to any digital mobile phone user. The company’s subsidiaries include Babyworld.co.uk, a web site for families with infants; Clearlybusiness.com, a portal for the U.K. small businesses staff; FSAuctions, an auction site designed for a variety of user groups; and Smartgroups.com, a provider of community-building software tools. The firm has also formed joint ventures for stock trading and personal insurance through StockAcademy.com and InsuranceWide.com, respectively.

BRANDS/DIVISIONS/AFFILIATES: Babyworld.co.uk Clearlybusiness.com FSAuctions.co.uk Smartgroups.com StockAcademy.com InsuranceWide.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John Pluthero, CEO Eric Abenseur, CFO Keith Hawkins, Managing Dir.-Mktg. Debbie Meech, Dir.-Talent Management Stratis Scleparis, Chief Tech. Officer David Melville, Corp. Sec. David Melville, General Counsel Sarah Carpenter, Managing Dir.-Strategy Jon Gisby, Managing Dir.-Portals

Phone: 44-1442-353-000 Fax: 44-1442-233-218 Toll-Free: Address: Maylands Ave., Hemel Hempstead, Hertfordshire, HP2 7 TG UK

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $29,300 (12 months) 2000 Profits: $-27,700 (12 months) Stock Ticker: FRE 1999 Sales: $4,400 1999 Profits: $-1,700 1998 Sales: $ 1998 Profits: $ Employees: 193 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 4/30 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Utilizing free ISP service to attract and retain customers.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International: Y

250


FRONTLINE COMMUNICATIONS CORP Industry Group Code: 513390B Ranks within this company's industry group: Sales: 24 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



www.frontline.net Profits: 3




Y

Y


TYPES OF BUSINESS: Internet Service Provider

Frontline Communications Corporation is a Northeastern Internet service provider offering online access, web hosting, web site design and related services to home and small business customers. It serves the local Northeast region through its home offices and the nation through a network of partnership agreements. Posting growth through acquisitions, the company currently has over 25,000 customers. Through alliances with DSL wholesalers such as Rhythms Net Connections and Network Access Solutions, it has attracted over 700 DSL subscribers. Its home market is in New York and New Jersey metropolitan areas, Delaware, Eastern Pennsylvania and Northern Virginia. The company recently acquired the PNM Group, a.k.a. Planet Media, a web design, consulting, development and maintenance provider located in Long Island. The company has the ability to serve 72% of the population through owned and licensed resources. It recently laid off 20% of its workforce. Clients include Denny's, City College of New York, Matchbox USA and Fancy Fixtures.

BRANDS/DIVISIONS/AFFILIATES: Web Prime WOWfactor ChanneliShop PNG Group Planet Media

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Stephen J. Cole-Hatchard, CEO Stephen J. Cole-Hatchard, Pres. William A. Barron, Interim VP/COO Vasan Thatham, VP/CFO Richard Byrne, VP.-Mktg. and Sales Nicko Feinberg, CIO Amy Wagner-Mele, Exec. VP/Sec. Amy Wagner-Mele, General Counsel

Phone: 914-623-8553 Fax: 914-623-8669 Toll-Free: Address: One Blue Hill Plaza, Pearl River, NY 10965 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $5,300 (12 months) 2000 Profits: $-12,200 (12 months) Stock Ticker: FNT 1999 Sales: $ 700 1999 Profits: $-2,000 1998 Sales: $ 600 1998 Profits: $-1,700 Employees: 68 1997 Sales: $ 300 1997 Profits: $-2,000 Fiscal Year Ends: 12/31 1996 Sales: $ 100 1996 Profits: $- 100


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Unique marketing plan.




Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


251

FTD.COM INC

www.ftd.com




Profits: 1



Y



TYPES OF BUSINESS: Flowers, Online Retail Specialty Gifts, Retail

FTD.COM Inc. is an Internet and telephone marketer of flowers and specialty gifts. The company is a majorityowned subsidiary of Florists’ Transworld Delivery, which is a wholly owned subsidiary of IOS Brands Corporation. The firm offers over 400 floral arrangements and over 700 specialty gifts items including gourmet gift baskets, holiday gift sets, bath and beauty products, garden products and stuffed animals. The company retails its merchandise through its 1-800-SEND-FTD toll-free telephone number as well as its e-commerce web site. The web site enables customers to obtain detailed information about products and to be reminded of upcoming purchasing occasions. FTD.COM offers same-day delivery of floral orders to nearly 100% of the U.S. population for orders received by 1:00 p.m. in the recipient’s time zone. A group of independent florists, who adhere to FTD.COM’s quality and service standards, fulfill the majority of floral orders for the company. Each year, the firm designs floral and specialty products for significant occasions such as birthdays, anniversaries and holidays, including the most popular floral holidays of Valentine’s Day, Easter, Mother’s Day, Thanksgiving and Christmas. The company enters into licensing arrangements with companies that have well-recognized brand names such as The Walt Disney Company and M&M/Mars, Inc. FTD.COM recently partnered with AT&T Wireless Services, allowing AT&T Digital PocketNet customers access to the firm’s large selection of floral and specialty gift ideas at an introductory ten percent discount on every order. The company also offers corporate services including discounted bulk orders and discount programs through corporate accounts.

BRANDS/DIVISIONS/AFFILIATES: IOS Brands Corporation Florists' Transworld Delivery Mercury Network

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael J. Soenen, CEO Michael J. Soenen, Pres. Carrie Wolfe, VP-Finance William J. Van Cleave, VP-Mktg. Frederick K. Johnson, CIO Ann M. Hofferberth, Chief Merch. Officer

Phone: 630-724-6200 Fax: 630-724-6019 Toll-Free: 800-736-3383 Address: 3113 Woodcreek Drive, Downers Grove, IL 60515 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $98,205 (12 months) 2000 Profits: $-34,602 (12 months) Stock Ticker: EFTD 1999 Sales: $49,618 1999 Profits: $-5,447 1998 Sales: $30,663 1998 Profits: $-3,895 Employees: 88 1997 Sales: $26,255 1997 Profits: $-3,583 Fiscal Year Ends: 6/30 1996 Sales: $18,541 1996 Profits: $-3,306


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $217,692 Stock Purch. Plan: Second Exec. Salary: $191,923 Well-known brand/Excellent positioning in online and telemarketing areas.



Bonus: Bonus:

$26,250 $54,509


Southwest:

Midwest: Y

Southeast:


Northeast:

International:

252


FUNDTECH LTD

www.fundtech.com




Y

Profits: 29





TYPES OF BUSINESS: Software-Financial Services Cash and Treasury Management Software

Fundtech is a leading provider of software solutions that facilitate e-commerce and e-banking by enabling businesses to electronically manage cash, process payments and transfer funds. The company's client/server and Internet software products automate the process of transferring funds among corporations, banks and clearance systems and enable businesses to manage their global cash positions efficiently in real-time. Fundtech's proprietary innovative software architecture, based on the Windows NT and UNIX operating systems, provides modular, scalable and secure solutions. Its solutions have been sold to more than 220 financial institutions around the globe. Fundtech has generated most of its revenues from licenses of its Access Banking, Access-Pro, FEDplu$, PAY$tar, PAYplus RTGS, PAYplus CLS, Global CASHstar and WireUp software solutions. Other revenue streams have been developed from service products and solutions and third-party hardware sales. Global CASHstar, developed in cooperation with Merrill Lynch, is an Internet/intranet-based solution that provides real-time global treasury management for large multinational companies. The software also enables companies to electronically link their internal treasury management to integrated cash management systems at their banks worldwide, significantly improving their ability to conduct e-commerce on a global basis. The company’s other banking software programs cover a similar range of functions across the e-commerce spectrum.

BRANDS/DIVISIONS/AFFILIATES: Access Banking Access-Pro FEDplu$ PAYplus Software Global CASHstar WireUp

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Reuven Ben Menachen, CEO Michael Carus, COO Michael Carus, CFO Joseph P. Mazzetti, Exec. VP-Sales and Mktg. J. Edmund Orr III, Exec. VP/General Mgr. of Electronic Banking Gil Gadot, Exec. VP-Head of Israeli Oper.

Phone: 201-946-1100 Fax: 201-946-1313 Toll-Free: Address: 30 Montgomery Street Ste. 501, Jersey City, NJ 07302 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $47,280 (12 months) 2000 Profits: $2,377 (12 months) Stock Ticker: FNDT 1999 Sales: $31,700 1999 Profits: $-1,700 1998 Sales: $23,100 1998 Profits: $-11,400 Employees: 438 1997 Sales: $8,000 1997 Profits: $ 600 Fiscal Year Ends: 12/31 1996 Sales: $3,600 1996 Profits: $-1,500


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $200,000 Stock Purch. Plan: Second Exec. Salary: $160,000 Fully-featured EFT, treasury and cash management suite.



Bonus: Bonus:

$65,000 $43,000


Southwest: Y

Midwest:

Southeast: Y


Northeast: Y

International: Y


253

GATEWAY INC

www.gateway.com




Y

Profits: 7



Y


Y


TYPES OF BUSINESS: Computer Hardware-PCs PCTVs Retail Showrooms Online and Catalog Sales Servers Service and Support Programs Internet Access Computer Training

Gateway, Inc. is a leading direct marketer and retailer of personal computers, related products and services. The company offers desktop and portable personal computers, digital media personal computers, servers, workstations, Internet access, peripheral products, third party software and program service and support. Gateway’s personal computers include a choice of varying clock-speed microprocessors, memory and storage capacities and other options, all specified by the customer, which includes everyone from individuals to large corporations. The company works directly with a broad range of suppliers to evaluate and implement the latest developments in personal computer technology. Showrooms enable consumers to see the Gateway line of computers in person, to ask questions of well-trained staff members and to place made-to-order requests for PCs. Gateway is committed to providing new services, such as Internet access at Gateway.net and computer training. Gateway is now offering Gateway Gear, a line of fun accessories and clothing with the well-known Gateway cow print graphic theme. In recent news, Gateway announced that it will be the first to feature Intel Pentium 4 processors in computers in its Gateway Country retail stores. The company also was presented with the Best of COMDEX Honor for its Gateway Connected Touch Pad with Instant AOL Service. Company founder Ted Waitt recently resumed working here as CEO. He is cutting costs broadly. The company will close a few of its stores in 2001 and will slow or even stop opening new stores. While the firm also operates kiosks within many OfficeMax stores, it may place less emphasis on this venue as well. Employment has been cut overall. Gateway faces intense competition from Dell during today's environment of low retail prices and slim margins.

BRANDS/DIVISIONS/AFFILIATES: GATEWAY 2000 Advanced Logic Research, Inc. E-Series NS-Series Gateway Country Retail Stores

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ted Waitt, CEO Jeffrey Weitzen, Pres. Joe Burke, CFO Anil Arora, Sr. VP/Chief Mktg. Officer Gary Glandon, VP-Human Resources Peter B. Ashkin, Sr. VP/Chief Tech. Officer James Pollard, CIO William Swalwell, Sr. VP/General Counsel Michael D. Hammond, Sr. VP-Oper. Joseph J. Burke, Sr. VP-Global Business Dev. Bart Brown, Sr. VP, Consumer Unit Susan B. Parks, Sr. VP-Gateway Business

Phone: 619-799-3401 Fax: 858-779-3459 Toll-Free: 800-846-2000 Address: 4545 Towne Centre Court, San Diego, CA 92121 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $9,600,600 (12 months) 2000 Profits: $241,483 (12 months) Stock Ticker: GTW 1999 Sales: $8,964,900 1999 Profits: $427,944 1998 Sales: $7,703,279 1998 Profits: $346,399 Employees: 24,600 1997 Sales: $6,460,530 1997 Profits: $109,797 Fiscal Year Ends: 12/31 1996 Sales: $5,151,353 1996 Profits: $250,679


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $1,000,000 Bonus: $900,000 Stock Purch. Plan: Y Second Exec. Salary: $790,000 Bonus: $711,000 Competitive pricing and superior customer service in a well-managed direct sales effort/Retail stores increase branding and build customer relationships..




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

254


GENESISINTERMEDIA INC

www.genesisintermedia.com





Profits: 1

Y




TYPES OF BUSINESS: Informational Kiosks, Advertising Infomercials

GenesisIntermedia.com is a marketing technology company that combines innovative marketing strategies with new interactive technologies. The company’s CENTERLINQ Internet-based interactive network consists of public access kiosks, currently located exclusively in shopping malls. CENTERLINQ attracts a diverse audience by offering a variety of services, including a comprehensive loyalty program, coupons, sales notices, mall directories and listings of community events. Clients who participate in the CENTERLINQ network agree to advertise their products or services on the kiosks and accompanying television monitors that are placed in highly active areas of the mall such as the food courts. The firm is currently in negotiations with mall developers to install the CENTERLINQ network in additional malls throughout North America, and there may also be expansion into Europe and Latin America. GenesisIntermedia.com intends to seek additional national advertisers and participants in CENTERLINQ once the deployment of the network has sufficient national scope. The company’s marketing segment sells proprietary products such as companion material products based on the book Men Are From Mars, Women Are From Venus via integrated marketing capabilities. GenesisIntermedia.com has also focused on direct response telemarketing, utilizing sophisticated dialing technologies to sell high margin service related to prior product sales. The firm also conducts infomercial production and teleservices for proprietary products.

BRANDS/DIVISIONS/AFFILIATES: CENTERLINQ

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ramy El-Batrawi, CEO Craig T. Dinkel, COO Douglas E. Jacobson, CFO Sharise Falco, Dir.-Human Resources

Phone: 818-902-4100 Fax: 818-902-4101 Toll-Free: Address: 5805 Sepulveda Blvd., Van Nuys, CA 91411 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $42,322 (12 months) 2000 Profits: $-33,531 (12 months) Stock Ticker: GENI 1999 Sales: $31,671 1999 Profits: $-8,297 1998 Sales: $14,900 1998 Profits: $1,457 Employees: 450 1997 Sales: $18,200 1997 Profits: $2,400 Fiscal Year Ends: 12/31 1996 Sales: $14,300 1996 Profits: $ 400


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y Unique kiosk technology.




Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y


255

GETTHERE INC

www.getthere.com




Profits: 4



Y



TYPES OF BUSINESS: Online Travel Services Travel Application Service Provider (ASP) Travel Reservation Technology Business-to-Business Travel Procurement

GetThere.com, formerly Internet Travel Network, provides business-to-business e-commerce solutions to the travel management industry. Using secure, high-speed connections, users of a corporate intranet or web site can link directly to GetThere.com with no need for hardware, software, system upgrades or training. Low fare search tools help users save money and time with no login required to quickly check fares. Flight Status Info gives gate information and arrival/departure times for more than 15 domestic and international carriers. The site also books car rentals, hotels and vacation tours. GetThere.com brings travel booking capabilities to more than 150 companies such as Nike, Texas Instruments, Procter & Gamble, CNN Interactive and Diners Club. Travel agencies and third-party public Internet sites can create customized online reservation systems with their own look and feel. GetThere.com also works with airlines such as United Airlines and All Nippon Airways to build advanced, online reservation systems for their public Internet sites. GetThere.com also provides online booking services for portals like iVillage, Mindspring and Rand McNally. In recent news, GetThere.com announced its acquisition of Automated Travel Systems, whose technology includes the first faring system and low fare search designed specifically for the Internet. The firm also acquired AllMeetings Corporation of Las Vegas, Nevada, which has enabled GetThere to deliver the first integrated online corporate travel and meeting management system. In a major recent development, GetThere was acquired by Sabre Holdings Corporation, a travel marketing and distribution firm. Sabre is headquartered in Texas and has more than 10,000 employees worldwide, spanning 45 countries. GetThere has been combined with the Sabre Business Travel Solutions unit, to create an online travel platform for corporations and suppliers with leading-edge technologies, innovative services and content. The company will continue to operate under the GetThere name.

BRANDS/DIVISIONS/AFFILIATES: DirectAirline DirectCorporate DirectMeetings DirectMidMarket DirectMobile Internet Travel Network Automated Travel Systems Sabre Holdings Corp.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Gadi Maier, CEO Gadi Maier, Pres. Jeff Palmer, COO Mark K. Miller, CFO John Metcalfe, VP-Mktg. John Anderson, VP-Human Resources Daniel Whaley, Chief Tech. Officer Eric Sirkin, VP-Engineering Bert Johnson, General Counsel Eric Sirkin, VP-Oper. Christopher Andrews, VP-Sales William Kohrs, VP-Services Stephen Etchells, Managing Dir.-European Oper. Beverly Heinritz, VP-Corp. Customer Service

Phone: 650-752-1500 Fax: 650-752-1515 Toll-Free: Address: 4045 Campbell Ave., Menlo Park, CA 94025 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $15,452 (12 months) 2000 Profits: $-47,798 (12 months) Stock Ticker: GTHR 1999 Sales: $6,447 1999 Profits: $-15,649 1998 Sales: $3,001 1998 Profits: $-6,358 Employees: 339 1997 Sales: $ 582 1997 Profits: $-3,437 Fiscal Year Ends: 1/31 1996 Sales: $ 143 1996 Profits: $- 182


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $300,000 Bonus: $200,000 Stock Purch. Plan: Y Second Exec. Salary: $165,000 Bonus: $140,000 Ability to enable other web sites to create travel pages using GetThere.com's content, booking and technology/Acquired by Sabre.




Southwest: Y

Midwest:

Southeast: Y


Northeast: Y

International: Y

256


GETTY IMAGES INC

www.gettyimages.com




Profits: 1



Y



TYPES OF BUSINESS: Stock Images, Retail Imagery Products and Services Archival Film Footage Royalty-Free Visual and Audio Content Rights-Protected Stock Photography

With over 70 million images and 30,000 hours of stock film footage in its inventory, Getty Images, Inc. is a leading provider of stock photography images. The company offers images to a wide variety of customers, including advertising agencies, magazine and book publishers, broadcasters, entrepreneurs and Internet site developers. In addition, the firm owns Art.com, an e-commerce web site aimed at selling prints and photos. In recent years, Getty Images has been working on reinforcing its Internet offerings, the company’s primary means of distribution. Getty has gone on an acquisition binge, notably defined by the buy-out of its largest competitor, Visual Communications, a deal that has strengthened the company’s leadership position in the retail image industry. Furthermore, Getty Images’ acquisition of The Image Bank added tens of millions of still images to its inventory. Recently, the firm launched a new web site, gettyworks.com, which is the first comprehensive, do-ityourself web site for creating a wide range of image-rich business communication materials, including reports, newsletters, stationery, web sites and Microsoft PowerPoint presentations. In other recent news, the firm has announced that its Allsport brand, a sports photographic agency, has formed an agreement with America Online to provide real-time access to sports images from around the globe across several America Online brands. Under the agreement, Allsport's live photographic wire and archival image services will be available across AOL, CompuServe, Netscape and other America Online brands. This will allow the more than 32 million AOL and CompuServe members, and the tens of millions of additional users of America Online's Webbased brands to see up-to-the-minute images of their favorite sporting events and players, direct from Allsport's team of award-winning photographers, alongside their preferred editorial content.

BRANDS/DIVISIONS/AFFILIATES: Artville Energy Film Library EyeWire Allsport Image Bank (The) Art.com PhotoDisc Visual Communications

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Johnathan D. Klein, CEO Liz Huebner, Sr. VP/CFO Sally von Bargen, Sr. VP-Mktg. Bill O'Neill, Sr. VP-Human Resources Bud Albers, Sr. VP/Chief Tech. Officer Jeff Beyle, Sr. VP/General Counsel Warwick Woodhouse, Sr. VP-Oper./Logistics Nicholas Evans-Lombe, Sr. VP-Bus. Dev. John Gonzalez, VP-Strategic Relations Scott Miskimens, VP-Tech. Oper. John Hallberg, Sr. VP-Consumer Stephen M. Powell, Dir.-Sports Industry Rel.

Phone: 206-268-2000 Fax: 206-268-2001 Toll-Free: Address: 701 N. 34th St., Ste. 400, Seattle, WA 98103 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $484,846 (12 months) 2000 Profits: $-169,334 (12 months) Stock Ticker: GETY 1999 Sales: $247,840 1999 Profits: $-67,833 1998 Sales: $185,084 1998 Profits: $-36,383 Employees: 2,600 1997 Sales: $100,797 1997 Profits: $4,022 Fiscal Year Ends: 12/31 1996 Sales: $85,014 1996 Profits: $2,728


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $481,292 Stock Purch. Plan: Second Exec. Salary: $463,177 Number one provider of stock photography images in the United States.



Bonus: Bonus:

$500,000 $500,000


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


GLOBAL CROSSING LTD

257

www.globalcrossing.com

Industry Group Code: 513390C Ranks within this company's industry group: Sales: 2 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Profits: 7




Y Y


TYPES OF BUSINESS: Local & Long Distance Telephone Service (International) Fiber-Optic Networks Internet Access Data Transport

Global Crossing, Ltd. is building and offering services over the world's first integrated global fiber optic network, consisting of 101,000 announced route miles and serving five continents, 27 countries and more than 200 major cities. Recently, the company reached an agreement with IBM Global Services to provide direct support for customer data networking equipment. Under the terms of the agreement, IBM Global Services will install customer premise equipment for Global Crossing’s IP, Frame Relay and ATM data network services, which will allow Global Crossing to deliver end-to-end managed network services globally. As part of the managed network services, the firm and IBM will provide customers with a single point of contact for service, from pre-sales support through management and monitoring of their WAN network infrastructure. Additionally, the company’s GlobalCenter subsidiary and Sun Microsystems, Inc. recently announced a strategic agreement in which the companies will combine efforts and expertise in order to enable the company to identify and deliver services designed specifically for the media and entertainment industry. As part of the agreement, GlobalCenter intends to designate Sun Microsystems as one of its preferred platform providers for services critical to the media and entertainment industry, including storage, software products and server-based solutions. The firm’s IXnet subsidiary provides a high performance global extranet designed primarily for the financial community and similar service providers. IXnet recently reached an agreement to provide managed TCP/IP broadband network to the International Securities Exchange (ISE), connecting ISE members and clients over IXnet’s global extranet. Global Crossing employees receive medical, dental, vision and life insurance. The company also gives paid time off, paid holidays, 401(k), stock options, a share builder plan and pre-tax spending accounts.

BRANDS/DIVISIONS/AFFILIATES: International Securities Exchange GlobalCenter Sun Microsystems, Inc. IXnet

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Thomas J. Casey, CEO Gary A. Cohen, Co-COO Dan J. Cohrs, CFO David Walsh, VP-Mktg. & Sales John L. Comparin, Sr. VP-Human Resources Edward Mulligan, Sr. VP-Eng. James C. Gorton, General Counsel Robert B. Sheh, Exec. VP-Oper. Thomas J. Goff, Sr. VP-Corp. Comm. David Walsh, Co-COO Joseph Perrone, Sr. VP-Finance Robert B. Sheh, Exec. VP-Construction Brian Fink, Sr. VP-Global Product Dev.

Phone: 441-296-8600 Fax: 441-296-8607 Toll-Free: Address: Wessex House 45 Reid St., Hamilton, HM 12 Bermuda

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $3,789,179 (12 months) 2000 Profits: $-1,666,326 (12 months) Stock Ticker: GX 1999 Sales: $1,490,826 1999 Profits: $-111,544 1998 Sales: $419,866 1998 Profits: $-87,903 Employees: 16,400 1997 Sales: $ 1997 Profits: $- 160 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $925,000 Bonus: $625,000 Stock Purch. Plan: Y Second Exec. Salary: $622,500 Bonus: $504,000 Rapid growth through acquisitions and internal development/Strategy that created a vast fiber network with exceptional expansion potential and the ability to rapidly adopt new technologies when they are introduced.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

258


GOTO.COM INC

www.goto.com



Y


Profits: 32





TYPES OF BUSINESS: Online Portal-Bid-Based Search Engine Online Auction Management

GoTo.com, Inc. makes introductions between the customers of its web site partners and the Internet’s leading businesses, products and services via its online marketplace. The company provides a set of e-commerce services to web site partners, including web site search, comparison shopping and auction search. In addition to consumer-focused offerings, the firm offers directory search and auction services for business portals. Recently, GoTo.com reached a search distribution and advertising referral agreement with AltaVista Company. Under the terms of the agreement, GoTo provides AltaVista’s search service users with GoTo Premium Listings on select search results pages of AltaVista. Additionally, the company recently announced a multiyear, $50 million agreement with America Online, Inc. (AOL) under which AOL will distribute the company’s PayFor-Performance listings on the search results pages of AOL, AOL.COM and Netscape Netcenter. Separately, GoTo’s search solution, GoTo Search, will continue its rotation on Netscape’s NetSearch page via an earlier agreement that allows Netscape users to select a preferred search provider. The firm’s GoTo Auctions division has enhanced the functionality of its auction management service, AuctionManager, by adding a bulk posting feature and eBay and Amazon Re-list and advance auction ad scheduling. The new functionality will help sellers list more inventory for sale through the auction sales channel at regularly scheduled, automated intervals. Furthermore, GoTo Auctions recently launched the ChannelFusion Network, a partner program that enables leading consumer auction sites and business-to-business exchanges to drive quality auction listings and targeted sellers to their auction markets. GoTo Auctions created the ChannelFusion Network in order to broaden the reach of its ChannelFusion technology, which integrates into a company’s back-end system to automate and manage the auction process.

BRANDS/DIVISIONS/AFFILIATES: AltaVista Company America Online, Inc. Netscape AuctionManager ChannelFusion Network Terra Lycos SearchUP, Inc. iVita

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ted Meisel, CEO Ted Meisel, Pres. Todd Tappin, CFO Stephanie A. Sarka, Sr. VP-Mktg. Tom Soulanille, Chief Tech. Officer/VP-Tech. Paul T. Ryan, VP-Eng. Kasey Byrne, Chief Comm. Officer James B. Gallinatti, Jr., Sr. VP-Sales Joshua Metzger, VP-Bus. Affairs Mary Ann Spencer, Chief People Officer

Phone: 626-685-5600 Fax: 626-685-5601 Toll-Free: Address: 74 N. Pasadena Ave. 3rd Fl., Pasadena, CA 91103 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $103,052 (12 months) 2000 Profits: $-458,620 (12 months) Stock Ticker: GOTO 1999 Sales: $26,809 1999 Profits: $-29,261 1998 Sales: $ 800 1998 Profits: $-14,000 Employees: 524 1997 Sales: $ 22 1997 Profits: $- 100 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $98,750 Stock Purch. Plan: Y Second Exec. Salary: $85,000 Alliances with Netscape and other leading companies.



Bonus: Bonus:

$37,500 $


Southwest:

Midwest:

Southeast: Y


Northeast:

International:


259

HEADHUNTER.NET INC

www.headhunter.net





Profits: 12

Y




TYPES OF BUSINESS: Online Career Services Online Recruiting Services Online Career Fairs Web Page Sponsorship Advertising and Awareness Services

Headhunter.net is one of the largest, high-trafficked sources of information on the Internet for job seekers, employers and recruiters. On average, 90,000 to 110,000 unique users visit Headhunter.net every day. The site currently has over 150,000 job listings, with salary values ranging from entry level to over $500,000, and over 215,000 resumes. Because it offers a $20 basic posting fee, the web site is popular amongst companies of all sizes that place value on what they spend to attract highquality candidates. Many global companies use Headhunter.net as an integral component of their strategic recruiting programs. Registered users post jobs directly onto Headhunter.net. Jobs and resumes are drawn from all areas of the United States and from many foreign countries. Approximately 95% of jobs are based in the U.S., although some positions are for prospective employees who will be working abroad. The top five industries represented are information technology, engineering, accounting, sales and marketing. In recent news, Headhunter.net has acquired CareerMosaic, an online national recruiting service and one of its biggest competitors. The combination of Headhunter.net and CareerMosaic has created the second largest online recruiting service based on revenues, traffic, users, customers and job listings. CareerMosaic is a subsidiary of Omnicom Group, Inc. Headhunter.net has also acquired MiracleWorkers.com, a leading healthcare recruiting site. In other recent news, the firm and JobsDB.com, the largest Pan Asian interactive recruitment network, have formed a strategic partnership designed to strengthen each company's international presence. The partnership provides companies with direct access to U.S. and Pan Asian job seekers including candidates in Hong Kong, Singapore, Indonesia, Korea, Malaysia, Taiwan, Thailand, the Philippines and Australia. Educational reimbursement is offered to employees. The firm's business environment is casual and a games room is offered for stress relief.

BRANDS/DIVISIONS/AFFILIATES: EaseEPost Performance Postings VIP Resume Search JobsDB.com MiracleWorkers.com CareerMosaic ITC Holding Omnicom Group, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert M. Montgomery Jr., CEO Robert M. Montgomery Jr., Pres. Ron Self, W. Craig Stamm, CFO Judy G. Hackett, Sr. VP-Mktg. James Dale, Chief Tech. Officer Mark W. Fouraker, VP-Oper. Matt Ferguson, Sr. VP-Bus. Dev. Gil Fuqua, Corp. Comm. James R. Canfield, VP-Sales Mark W. Partin, Assistant Sec. Jay M. Myer, Sr. VP-Corp. Sales/Mktg. Eric Presley, VP-Tech.

Phone: 770-300-9272 Fax: 770-300-9298 Toll-Free: 877-638-4473 Address: 6410 Atlantic Blvd., Ste. 160, Norcross, GA 30071 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $49,200 (12 months) 2000 Profits: $-23,900 (12 months) Stock Ticker: HHNT 1999 Sales: $9,300 1999 Profits: $-10,300 1998 Sales: $1,100 1998 Profits: $-4,300 Employees: 377 1997 Sales: $ 200 1997 Profits: $- 200 Fiscal Year Ends: 12/31 1996 Sales: $ 200 1996 Profits: $ 100


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $228,000 Stock Purch. Plan: Y Second Exec. Salary: $165,000 Attractive fee structure/Growth through acquisitions.



Bonus: Bonus:

$80,831 $75,628


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:

260


HEALTHSTREAM INC

www.healthstream.com





Profits: 9

Y




TYPES OF BUSINESS: Educational and Training Content E-Learning Solutions Web-based Training and Education

HealthStream, Inc. provides web-based solutions and services to meet the training and education needs of the healthcare industry. The firm provides services to customers throughout the United States, focusing primarily on healthcare organizations and pharmaceutical and medical device companies. Services to healthcare organizations are delivered through proprietary installed and ASP-based products. For pharmaceutical and medical device companies, the company’s focus is on providing services including web cast events, content and courseware development, event development and registration, and web-based sponsorship of courseware. Services to pharmaceutical and medical device companies are facilitated through a library of licensed content as well as distribution of web portal partners. HealthStream’s solutions are designed to meet the ongoing training and education needs of the healthcare community by bringing high quality content together with administrative and management tools. This combination allows healthcare administrators to configure training to meet the precise needs of different groups of employees, modify training materials and monitor the results of training. The firm’s ASP-based Healthcare Learning Center provides organizations with the ability to access training and continuing education services over the Internet. Recently, HealthStream has completed a series of acquisitions. The firm has acquired Education Design, Inc., a services provider for live educational events that are supported by the medical device industry. The firm also acquired SynQuest Technologies, a provider of online training and education to hospitals and healthcare organizations. In addition, the firm acquired de'MEDICI Systems, a product line of Lippincott Williams & Wilkins, which is a leading global publisher of information resources for physicians, nurses, allied health professionals and students. The acquisition adds over 200 hospital customers, bringing HealthStream's penetration in the hospital market to approximately 20%, nationwide.

BRANDS/DIVISIONS/AFFILIATES: Healthcare Learning Center CME Call Extenders CME WebEvents Premium Pages Education Design, Inc. SynQuest Technologies Lippincott Williams & Wilkins de' MEDICI Systems

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert A. Frist, Jr., CEO Robert A. Frist, Jr., Pres. Arthur E. Newman, Sr. VP/CFO Scott Portis, VP-Tech. Susan A. Brownie, VP-Finance/Controller Robert H. Laird, Jr., VP/Sec. Robert H. Laird, Jr., VP/General Counsel Mollie B. Condra, Corp. Comm. Michael Pote, Sr. VP Stephen Clemens, VP-Product Dev.

Phone: 615-301-3100 Fax: 615-301-3200 Toll-Free: 800-933-9293 Address: 209 10th Avenue South, Ste. 450, Nashville, TN 37203 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $9,652 (12 months) 2000 Profits: $-20,285 (12 months) Stock Ticker: HSTM 1999 Sales: $2,568 1999 Profits: $-4,456 1998 Sales: $1,716 1998 Profits: $-1,590 Employees: 227 1997 Sales: $1,268 1997 Profits: $- 960 Fiscal Year Ends: 12/31 1996 Sales: $ 556 1996 Profits: $- 779


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $125,827 Bonus: $10,000 Stock Purch. Plan: Second Exec. Salary: $121,667 Bonus: $10,000 Substantial training content for health care, the largest single industry in the U.S., and an industry with constant training needs.




Southwest:

Midwest:

Southeast: Y


Northeast: Y

International:


261

HEARME

www.hearme.com




Y

Profits: 27





TYPES OF BUSINESS: Chat Rooms Online Conversation Technology Online Customer Support Technology Voice Over Internet Protocol Technology

Hearme.com, formerly Mpath Interactive, Inc., develops, licenses and operates technologies that enable Internet sites to create and manage live communities characterized by real-time interaction among multiple simultaneous users through text, voice and video. The firm provides its business customers with live voice communication capabilities on the Internet. The company also operates its own live communities, HearMe.com and Mplayer.com, serving over 2.6 million registered users. The HearMe Software Developer Kit allows a business to customize the look and feel of Voice Presence, a free program that allows the addition of live voice to web sites. HearMe Starter Applications add live interaction with voice-enabled chat, instant messaging, lobbies and whiteboards with turnkey applications that can be customized to the look and feel of a company's site. Through a partnership with theglobe.com, Voice Presence has been integrated into theglobe's uPublish web site building tools. Voice Presence requires only a few lines of HTML to implement, a minimal one-time download and automatic installation. HearMe technologies can enhance a wide range of Internet applications including ecommerce, live customer support, business-to-business collaboration, distance learning, entertainment and consumer communities. Yahoo!, Excite and AltaVista have incorporated HearMe's technology into their existing chat features. Other customers include MTV Online, StarMedia Network, GTECH Corporation and CSK Sega. In recent news, HearMe acquired AudioTalk Networks, a privately held provider of Internet voice and IP telephony technologies to web businesses. HearMe also announced that it would expand its product reach to the European market with the launch of its new U.K. office. The U.K. sales office will focus on bringing the company's voice solutions for web businesses and personal communications to Internet audiences across Europe. In a restructuring move, the firm solidified its focus on the Voice over Internet Protocol market by divesting its Live Communities/Mplayer business. A sabbatical program and tuition reimbursement are some of the fringe benefits offered to employees.

BRANDS/DIVISIONS/AFFILIATES: VoiceCONTACT ConferenceCREATOR VoiceSERVER HearMe Starter Applications SoftPHONE Click-to-call eCRM Mplayer.com Mpath Interactive, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Rob Csongor, CEO Lynn Heublein, COO Linda Palmor, CFO Margaret Hughes, VP-Brand Mktg. James Schimdt, Chief Tech. Officer James Schmidt, VP-Eng. John Theodorakis, VP/General Counsel Greg Mrva, VP-Bus. Oper. Timothy Riley, VP-Bus. Dev. Kristin Asleson, VP-Business Mktg., Live Communities Jeremy Verba, Exec. VP-Live Communities Frank Chu, VP-HearMe Tech. Products Michael Cottle, VP-Sales Corey Gates, VP-Tech.

Phone: 650-429-3900 Fax: 650-429-3911 Toll-Free: Address: 685 Clyde Ave., Mountain View, CA 94043 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $13,919 (12 months) 2000 Profits: $-164,030 (12 months) Stock Ticker: HEAR 1999 Sales: $7,100 1999 Profits: $-11,171 1998 Sales: $5,005 1998 Profits: $-2,519 Employees: 219 1997 Sales: $ 975 1997 Profits: $-3,478 Fiscal Year Ends: 12/31 1996 Sales: $ 112 1996 Profits: $- 427




Profit Sharing:

Top Exec. Salary: $266,249 Second Exec. Salary: $231,875 Excellent alliances/Strong technology.


Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International:

262


HEWLETT-PACKARD CO

www.hp.com




Y Y Y Y


Profits: 2

Y Y




TYPES OF BUSINESS: Computer Hardware-PCs Computer Software Printers Network Systems Management Outsourcing Plotters Fax Machines Consulting

Hewlett-Packard (HP) is one of the world’s largest international providers of imaging and printing systems, computing systems and information technology services. The ScanJet family of scanners features machines for price-sensitive consumers with simple scanning needs as well as machines designed as communications tools for networked offices. New products include the PhotoSmart C500 digital camera, for wireless image printing without a PC when used with the PhotoSmart P1000/P1100 printer; the OfficeJet R 80 Series all-in-one products, combining printing, scanning, copying and faxing in a versatile flatbed design; and the Jetdirect Autoswitch, which allows more than one PC to share printers in a non-networked environment. A new family of imaging supplies under the Eliptica brand was also introduced. Several months ago, Hewlett-Packard split in two, spinning off Agilent Technologies, a maker of electronics focused on instruments. The new HP, led by Carly Fiorina, one of the highest ranking women in business, is focused on computer hardware, software and consulting services. Building consulting and outsourcing revenue is a major focus at HP. Current service related revenue is about $8 billion yearly, which leaves the firm miles behind IBM in this area. Revenues from the consulting end of HP grew 43% during the first half of 2001. CEO Fiorina has vastly reorganized management into three product development groups, for printers, computers and digital products, and three marketing groups, for consumers, corporate market and consulting. The Services Division is booming. It hired 700 new consultants in the first half of 2001 and will have 700 more in the second half of the year. The Services Division, which provides IT consulting, outsourcing and support, employs a total of 28,000. The company has flexible work hours for employees and strives to maintain a no-layoff policy. Benefits include maternity, telecommuting and a business casual dress code. The company offers free lunch twice weekly, and pay and benefits are excellent.

BRANDS/DIVISIONS/AFFILIATES: Convex Computer Corp. Agilent Technologies Laserjet Inkjet Apollo Consumer Products, Inc. Jetdirect Autoswitch Eliptica DAZEL

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Carleton S. Fiorina, CEO Carleton S. Fiorina, Pres. Robert P. Wayman, Exec. VP-Finance/CFO Susan D. Bowick, VP-Human Resources Joel S. Birnbaum, Chief Scientist William V. Russell, VP-Enterprise Systems and Software Raymond W. Cookingham, VP/Controller Nora Denzel, Corp. Sec. Nora Denzel, General Counsel Robert P. Wayman, Exec. VP-Admin. Debra L. Dunn, Gen. Mgr.-Strategy and Corp. Oper. Nick Earle, Head, E-Services Solutions Group Lawrence J. Tomlinson, Treas. Carolyn Ticknor, CEO/Pres., LaserJet Imaging Systems Ann Livermore, CEO/Pres., Enterprise Computing Duane E. Zitzner, Pres.-Computing Systems Bernard Guidon, Gen. Mgr.-HP Consulting

Phone: 650-857-1501 Fax: 650-857-7299 Toll-Free: Address: 3000 Hanover St., Palo Alto, CA 94304 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $48,782,000 (12 months) 2000 Profits: $3,697,000 (12 months) Stock Ticker: HWP 1999 Sales: $42,370,000 1999 Profits: $3,491,000 1998 Sales: $39,419,000 1998 Profits: $2,945,000 Employees: 88,500 1997 Sales: $34,465,000 1997 Profits: $3,119,000 Fiscal Year Ends: 10/31 1996 Sales: $31,613,000 1996 Profits: $2,586,000


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $1,000,000 Bonus: $1,766,250 Stock Purch. Plan: Second Exec. Salary: $845,250 Bonus: $402,633 After the spin off of Agilent, the company is refocusing under its new, female CEO, one of the highest ranking women in American business.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


263

HIGH SPEED ACCESS CORP

www.hsacorp.net




Profits: 19




Y Y Y


TYPES OF BUSINESS: Internet Service Provider Cable Modem Access Broadband Internet Access DSL Services Web Site Hosting

High Speed Access Corp. is a leading provider of high speed Internet access, via cable modems, to residential and commercial end users. The company provides the most comprehensive turnkey solution available to the cable operator in these markets. Its service enables subscribers to receive Internet access at speeds substantially faster than traditional Internet access, and at minimal cost to the cable operator. High Speed Access pays its cable partners a portion of the monthly fees it receives from the end users in exchange for the opportunity to access and provide service to the cable partner's subscribers. Recently, the company acquired Digital Chainsaw, a Florida-based web hosting and systems integration company doing business as NetPerformance. Through this acquisition, High Speed Access will enhance its existing capabilities in web hosting and Virtual Private Networks, and launch additional services such as web site design and legacy systems integration. High Speed Access and TimeWarner Cable, a unit of AOL Time Warner, have recently signed a definitive agreement covering the provision of the company’s highspeed Internet access service over AOL Time Warner's cable systems. Under the agreement, both companies will be free to market the service independently. The agreement with High Speed Access, which is subject to FTC approval, is the third national ISP agreement reached by Time Warner Cable, following similar arrangements with Earthlink and Juno. The firm and the cable company plan to begin rolling out High Speed Access following the completion of modifications to Time Warner Cable systems needed to accommodate multiple ISPs.

BRANDS/DIVISIONS/AFFILIATES: Cable Operator Services End User Services Network Services Solution Digital Chainsaw TimeWarner Cable Vulcan Ventures NetPerformance

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Daniel J. O'Brien, CEO Daniel J. O'Brien, Pres. Gregory Hodges, COO George E. Willett, CFO Christopher P. Britton, Sr. VP-Commerical Mktg. and Sales Cheryl Rowles-Stokes, VP-Human Resources Atul C. Doshi, Chief Tech. Officer Rick Richardson, VP/General Counsel Brenda Fox, Sr. VP-Bus. Dev. Andy Holdate, VP-Corp. Comm. John G. Hundley, Sr. VP-Bus. Dev. Michael Mossman, Chief Services Officer Jane S. Zeletes, VP-Bus. Markets Randy Watson, VP-Bus. Integration

Phone: 720-922-2500 Fax: 720-922-2510 Toll-Free: Address: 10901 West Toller Drive, Littleton, CO 80127 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $14,200 (12 months) 2000 Profits: $-150,410 (12 months) Stock Ticker: HSAC 1999 Sales: $3,446 1999 Profits: $-60,952 1998 Sales: $ 300 1998 Profits: $-10,000 Employees: 736 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Y Profit Sharing: Y Top Exec. Salary: $412,500 Stock Purch. Plan: Second Exec. Salary: $175,625 New alliance with Northpoint Communications.



Bonus: Bonus:

$250,000 $105,537


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International:

264


HOMECOM COMMUNICATIONS INC

www.homecom.com




Y


Profits: 40

Y Y Y




TYPES OF BUSINESS: Software-Financial Services Internet Solutions for Financial Institutions

HomeCom Communications, Inc. develops and markets specialized software applications, products and services that enable consumers and financial institutions to use the Internet, intranets and extranets to obtain and communicate important business information, conduct commercial transactions and improve business productivity. HomeCom’s principal mission is to enable financial institutions to establish an electronic channel for consumers and businesses by providing secure, innovative, Internet-based solutions to the banking, insurance and brokerage industries. HomeCom also provides web development and maintenance, insurance consulting and marketing services. A few of HomeCom’s partners include AT&T, Checkpoint, Council of Insurance Agents & Brokers, Compaq, Internet Security Systems, Inuit, Microsoft, Netscape and UNISYS. In recent news, HomeCom announced a marketing alliance with FirstInsure, Inc., an insurance and financial portal that features comprehensive insurance quotes, to be a provider of online insurance services through InsureRate, HomeCom’s online insurance marketplace. InsureRate is one of the nation’s leading online sources for insurance products including term life, homeowners and automobile policies. The company has recently signed contracts with Summit Bank and National Commercial Bank to provide consulting, Internet security services and web development. National Commerce Bank is Saudi Arabia’s oldest and largest bank, and this contract marks HomeCom’s first large international client.

BRANDS/DIVISIONS/AFFILIATES: InsureRate Harvey Personal Internet Banker FirstInsure, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Harvey W. Sax, CEO Harvey W. Sax, Pres. Jim Ellsworth, CFO Ken Bozzi, VP-Sales Jim Alvihiera, Human Resources Gia Bokuchava, Chief Tech. Officer Roger J. Nebel, VP-Security Services

Phone: 404-237-4646 Fax: 404-237-3060 Toll-Free: 888-466-3266 Address: 3535 Piedmont Rd., Bldg. 14, Ste. 100, Atlanta, GA 30305 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $4,509 (12 months) 2000 Profits: $-9,361 (12 months) Stock Ticker: HCOM 1999 Sales: $3,907 1999 Profits: $-9,176 1998 Sales: $2,482 1998 Profits: $-1,204 Employees: 7 1997 Sales: $2,503 1997 Profits: $-4,900 Fiscal Year Ends: 12/31 1996 Sales: $2,300 1996 Profits: $- 600


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $175,585 Stock Purch. Plan: Second Exec. Salary: $145,540 Diversified solutions for the financial services industry.



Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y


265

HOMESTORE.COM INC

www.homestore.com



Y


Profits: 10





TYPES OF BUSINESS: Online Portal-Real Estate Data

Homestore.com operates a family of web sites, including REALTOR.com, CommercialSource.com and HomeBuilder.com, that are leading destinations for home and real estate-related information on the Internet. The web sites provide resources for both professionals and consumers such as advanced search functions, editorial content, marketplaces for related products and services, checklists and calculators. The company’s primary site, REALTOR.com, enables potential home buyers to browse a searchable database of approximately 1.4 million homes. Moreover, REALTOR.com is the official Internet site of the National Association of Realtors and has content arrangements with over 730 of the approximately 800 Multiple Listing Services across the United States. Recently, the firm and the National Association of Realtors unveiled eREALTOR.com, an innovate online system designed to facilitate and streamline the steps involved in managing the purchase or sale of a home. Moreover, eREALTOR.com provides an automated scheduling and workflow engine, an order center linked to real estate brokers’ key trading partners and an electronic document storage and transaction archive. Additionally, Homestore.com recently acquired Cendant Corporation’s move.com, Rent Net, an apartment locator, and Welcome Wagon, a direct marketing company. Under the terms of the agreement, the company will also acquire the exclusive rights to the aggregated online residential real estate listing of Cendant’s Century 21, Coldwell Banker and ERA national real estate brokerage franchises. In the fall of 2000, the firm entered into a two-year, multi-million dollar technology and marketing alliance with OnePipeline, Inc., a leading provider of automated legal compliance software. As part of the alliance, Homestore.com will use OnePipeline as its provider of automated legal compliance technology related to compensation for real estate professionals that assist with mortgage loan origination. Homestore.com offers its employees competitive salaries and health benefits.

BRANDS/DIVISIONS/AFFILIATES: RealSelect, Inc. REALTOR.com CommercialSource.com HomeBuilder.com HomeFair.com Remodel.com eREALTOR.com Cendant Corporation

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Stuart H. Wolff, CEO Michael A. Buckman, Pres. Michael A. Buckman, COO John M. Giesecke Jr., CFO David M. Rosenblatt, Sr. VP-Mktg. Catherine Kwong Giffen, Sr. VP-Human Resources David M. Rosenblatt, General Counsel Catherine Kwong Giffen, Sr. VP-Admin. Peter B. Tafeen, Exec. VP-Business Dev. M. Jeffrey Charney, Sr. VP-Communications M. Jeffrey Charney, Sr. VP-Corp. Mktg. Joseph J. Shew, VP-Finance

Phone: 805-557-2300 Fax: 805-557-2680 Toll-Free: Address: 225 W. Hillcrest Dr., Ste. 100, Thousand Oaks, CA 91360 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $230,000 (12 months) 2000 Profits: $-115,200 (12 months) Stock Ticker: HOMS 1999 Sales: $62,580 1999 Profits: $-93,007 1998 Sales: $ 1998 Profits: $- 3 Employees: 2,000 1997 Sales: $ 42 1997 Profits: $- 17 Fiscal Year Ends: 12/31 1996 Sales: $1,400 1996 Profits: $- 300


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $197,308 Bonus: $250,000 Stock Purch. Plan: Y Second Exec. Salary: $157,846 Bonus: $100,000 Focus on the real estate industry/Owns REALTOR.com, the official site of the National Association of Realtors.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:

266


HOOVER'S INC

www.hoovers.com



Y Y



Profits: 4

Y




TYPES OF BUSINESS: Online Corporate Information Reference Book and CD-ROM Publishing Online Business Travel Information Online Careers Information Online Finance and Investment Data Business News Content Integration Technology

Hoover's, Inc. is an Austin-based Internet provider of company and industry information, designed to meet the diverse needs of business organizations, businesspeople, investors and educational institutions worldwide. The company was one of the first to provide high-quality, proprietary business information via the Internet. Users of its web site can access information for their professional endeavors, including financial and competitive research, as well as marketing and job search activities. Hoover's core asset is its proprietary editorial content, which includes in-depth information on 15,000 public and private enterprises and data on 45 industry sectors. Hoover's provides information on initial public offerings (through the IPO Central page), feature stories, news, career information, personal finance information, SEC documents, management biographical information, brokerage reports and credit reports. Some of this data is gathered from third-party providers. While the firm's primary focus is the Internet, the company also publishes reference books and CD-ROMs. Hoover's has distribution agreements with AOL, Bloomberg, Dow Jones Interactive, go.com, LEXIS-NEXIS, Microsoft Investor and Reuters, among others. Recently, Hoover's acquired Powerize.com, Inc., a developer of content integration and syndication technology, and operator of a business research web site with more than 600,000 registered members. Hoover's has also expanded its European presence to four additional countries by launching new foreign language web sites in French, German, Italian and Spanish. Hoover’s also has a web site in the U.K., where the firm’s European headquarters is situated. The company has also announced its Hoover's Wireless service, which allows people to tap into key content and service offerings. Hoover's Online is now available from anywhere, at any time and from virtually any wireless device, and is instantly customized to each wireless device's capabilities, taking into account browser type, protocol, markup language and screen size.

BRANDS/DIVISIONS/AFFILIATES: Hoover's Online IPO Central Cyberstocks Power Tool StockScreener Hoover's UK AOL Time Warner Powerize.com, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jeffrey Tarr, CEO/Pres. Patrick J. Spain, Exec. Chm. Elizabeth DeMarse, COO Lynn Atchison, Sr. VP/CFO William R. Cargill, VP-Mktg. Patti Brower, Dir.-Human Resources Thomas M. Ballard, CIO & VP-Tech. Karen Juhl, Controller Lynn Atchison, Sr. VP/Sec. Kris Rao, VP/General Counsel Jeffrey A. Cross, Dir-Finance and Admin. Elisabeth DeMarse, Exec. VP-Content, Strategy/Acquisition Lisa Glass, Publicity Manager Kathryn Akers, Investor Relations Manager Jeffrey A. Cross, Treas. Joseph B. McWilliams Jr., VP-Advertising Sales Leslie A. Wolke, VP-Web Operations Carl G.Shepherd, Exec. VP-Media Tech. Jani F. Spede, Sr. VP/Publisher

Phone: 512-374-4500 Fax: 512-374-4501 Toll-Free: 800-486-8666 Address: 5800 Airport Blvd., Austin, TX 78752 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $19,020 (12 months) 2000 Profits: $-9,528 (12 months) Stock Ticker: HOOV 1999 Sales: $9,229 1999 Profits: $-2,255 1998 Sales: $5,182 1998 Profits: $-1,788 Employees: 240 1997 Sales: $3,360 1997 Profits: $- 944 Fiscal Year Ends: 3/31 1996 Sales: $2,411 1996 Profits: $- 317


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $240,000 Bonus: $150,000 Stock Purch. Plan: Second Exec. Salary: $215,694 Bonus: $28,146 One of the most active of all the business related sites/Focus on outstanding content. ADVANTAGE:




Southwest: Y

Midwest:

Southeast:


Northeast: Y

International: Y


267

HOTJOBS.COM LTD

www.hotjobs.com



Y


Y


Profits: 19

Y




TYPES OF BUSINESS: Portal-Careers Internet Recruiting Solutions Career Expos Strategic Consulting Services Advertising Solutions Human Resources Software

HotJobs.com, Ltd. is a leading supplier of Internet-based recruiting solutions, providing a direct exchange of information between employers and job seekers. HotJobs.com allows employers to more effectively manage recruiting processes, saving time and money. The company offers a real-time environment that provides member employers with the tools to post, track and manage job openings, with access to a database of over 550,000 job seekers. These job seekers have the ability to identify, research, apply for and evaluate job opportunities. Headhunters are prohibited from using the employment exchange, ensuring direct contact between job seekers and employers. Additional recruiting solutions include Softshoe software, job fairs and online advertising and consulting services. Softshoe recruiting software is a private label job board and applicant tracking system that enables companies to define, manage and analyze recruiting processes and share relevant information throughout the organization. The job fairs integrate with HotJobs.com to provide online interaction and direct physical interaction between employers and job seekers. Revenues are primarily derived from employer memberships with companies such as Coors Brewing Company, Merrill Lynch, Amazon.com, Nike, HewlettPackard, The Home Depot, Microsoft, Intel and The Walt Disney Company. Recently, HotJobs.com merged with Resumix, Inc., a developer of staffing management software. Resumix will continue its operations as a subsidiary of HotJobs.com. In other news, HotJobs.com and News Corporation Limited, one of the world's largest media companies, recently announced the creation of a strategic alliance in Australia and New Zealand. The firms will create a co-branded job board powered by HotJobs' recruiting software platform. The alliance combines HotJobs' Australian customer base and staff with CareerOne, News Corporation's Australian online recruitment indirect subsidiary. HotJobs recently laid off 100 employees and announced that it will be acquired by Monster.com, a subsidiary of TMP Worldwide..

BRANDS/DIVISIONS/AFFILIATES: Softshoe Recruiting Software Monster.com AgencyExchange Resumix Softshoe Resumix, Inc. CareerOne TMP Worldwide

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Dimitri J. Boylan, Acting CEO Dimitri J. Boyland, Acting Pres. Dimitri J. Boylan, COO Lowell W. Robinson, CFO Dean Harris, Sr. VP-Mktg. David Carvajal, Dir.-Staffing Timothy Villanueva, Chief Tech. Officer John Rusak, Sr. VP/Controller Chuck Price, Sr. VP-Eng. Julie I. Shermak, Esq., Sr. VP/General Counsel Marc Cenedella, VP-Bus. Dev. Simon Goddard, VP-Sales Robert Harpel, Sr. VP-Bus. Systems

Phone: 212-699-5300 Fax: 212-944-8962 Toll-Free: 877-468-5627 Address: 406 West 31st Street, New York, NY 10001 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $96,535 (12 months) 2000 Profits: $-46,331 (12 months) Stock Ticker: HOTJ 1999 Sales: $20,700 1999 Profits: $-17,800 1998 Sales: $3,512 1998 Profits: $-2,257 Employees: 665 1997 Sales: $ 397 1997 Profits: $- 945 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $364,074 Stock Purch. Plan: Second Exec. Salary: $236,539 Will be acquired by Monster.com for about $460 million in 2001.



Bonus: Bonus:

$200,000 $150,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

268


HYPERFEED TECHNOLOGIES

www.hyperfeed.com



Y


Y

Profits: 1





TYPES OF BUSINESS: Online Information Service-Securities Financial Market Data Processing

HyperFeed Technologies provides technological solutions for institutional and professional clients worldwide. The company primarily offers financial markets content and services to the business-to-business and business-toconsumer financial marketplace. Hyperfeed collects, manages and controls massive volumes of complex financial information and data in real-time. The firm collects financial content directly from stock, options and commodities exchanges as well as other news and financial information sources. HyperFeed then provides this content with a variety of optional analytics packages to businesses for their internal use and redistribution to their customers over the Internet, virtual private networks and local or wide area networks. The company also offers a wide variety of real-time solutions for financial institutions. Services include processing, data integration and privatelabel analytic software applications. The company’s principal product is HyperFeed, a digital, real-time datafeed for financial markets. HyperFeed’s data processing capabilities provide clients with the missioncritical data required to achieve business and profit objectives. The firm also offers HyperServer, an on-site server designed to pump financial market data throughout an organization. PCQuote.com, a subsidiary of HyperFeed, provides real-time securities quotations, news and investment tools to its subscribers via the Internet. HyperFeed powers the subsidiary’s web site, which is designed to give the individual investor direct access to accurate, timely and complete business and financial information. The company recently acquired Marketscreen.com, a provider of comprehensive stock screens that are tailored to the needs of financial resource providers including online brokerages, investment firms and financial portals.

BRANDS/DIVISIONS/AFFILIATES: PCQuote.com Marketscreen.com Neosphere Apogee Mercenary RealTick HyperServer

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jim R. Porter, CEO Kurt Klein, Sr. VP/COO John E. Juska, Sr. VP/CFO Kristen J. Mologousis, Sr. VP-Sales & Service Ramze Dahleh, Dir.-Human Resources Michael J. Kreutzjans, Sr. VP/Chief Tech. Officer Alicia VanDeVeer, VP-Admin. Jerry Traver, VP-Data Content Teresa Brown, VP-Software Mgmt.

Phone: 312-913-2800 Fax: 312-913-2900 Toll-Free: 800-225-5657 Address: 300 South Wacker Drive, Suite 300, Chicago, IL 60606 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $46,400 (12 months) 2000 Profits: $1,723 (12 months) Stock Ticker: HYPR 1999 Sales: $33,128 1999 Profits: $-9,432 1998 Sales: $23,046 1998 Profits: $-7,468 Employees: 125 1997 Sales: $17,119 1997 Profits: $-11,141 Fiscal Year Ends: 12/31 1996 Sales: $17,032 1996 Profits: $-3,256


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $227,333 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $180,000 Bonus: Steady growth/Large base of customers that count on the firm for vital financial data.



$110,000 $90,000


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y


269

I2 TECHNOLOGIES INC

www.i2.com




Y

Profits: 107





TYPES OF BUSINESS: Computer Software-Supply Chain Management e-Business Software B2B solutions Marketplace-to-Marketplace Support Content Management Capabilities

I2 Technologies is an industry leader in supply chain management software. Supply chain management encompasses the planning and scheduling of manufacturing and related logistics, including demand forecasting, raw materials procurement, work-in-process, distribution and transportation across multiple enterprises. With its RHYTHM line, the company is able to offer customers a variety of software products to manage the client company’s growing needs. RHYTHM was designed to help businesses increase throughput, reduce inventory, decrease cycle times, improve customer delivery date performance and consequently, enhance the return on assets. The program utilizes object-oriented technology to model specific characteristics of a customer's operation and focuses primarily on supply chain management functions. I2 Technologies and Intel Corporation recently announced a worldwide e-business alliance to accelerate deployment of I2’s e-marketplace and supply chain management applications powered by Intel-based servers. Additionally Sun Microsystems and I2 Technologies have announced an alliance designed to help advance the development and adoption of next-generation Customer Relationship Management (CRM) solutions. The alliance includes joint engineering, sales, support and marketing activities. In other recent news I2 Technologies and IBM will offer a joint solution of services and software to advance the adoption of next-generation Supplier Relationship Management for the high-tech industry. FreightMatrix, a provider of global online logistics marketplace services and a majority owned subsidiary of I2 Technologies, recently introduced free-of-charge spot market freight matching and parcel shipment management services. FreightMatrix also announced the availability of a new logistics services suite targeted at mid-market shippers and motor carriers. The work environment offers a flexible work schedule and the freedom to be creative. Immigration sponsorship is also offered. Free food and drink are available and holiday parties and quarterly events are routinely held.

BRANDS/DIVISIONS/AFFILIATES: RHYTHM Supply Chain Planner InterTrans Logistics Solutions Distribution Planner Advanced Scheduler Sequencer Innomat FreightMatrix

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Gregory A. Brady, CEO Reagan Lancaster, Pres.-Worldwide Field Operations Bill Beecher, CFO Adrian Court, VP-Human Resources Tom Cooper, Gen Mgr.-Bus. Dev. Group Sue LaDow, Dir.-Public Relations Brent Anderson, Dir.-Investor Relations Bob Evans, COO Hiten D. Varia, Exec. VP-Global Bus. Solutions A. Katrina Roche, Chief Mktg. Officer Pallab Chatterjee, Gen. Mgr.-Planning

Phone: 469-357-1000 Fax: 214-860-6060 Toll-Free: 800-800-3288 Address: One i2 Place, 11701 Luna Rd., Dallas, TX 75234 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,126,300 (12 months) 2000 Profits: $-1,752,000 (12 months) Stock Ticker: ITWO 1999 Sales: $571,110 1999 Profits: $23,515 1998 Sales: $369,157 1998 Profits: $5,219 Employees: 6,000 1997 Sales: $221,776 1997 Profits: $-1,752 Fiscal Year Ends: 12/31 1996 Sales: $101,513 1996 Profits: $5,174


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $150,000 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $150,000 Bonus: Excellent supply chain software technology/Aggressive marketing on a global scale.



$576,775 $466,975


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

270


IBASIS INC

www.ibasis.net




Y

Profits: 3




Y


TYPES OF BUSINESS: Internet Telephony International Voice Services Hosted Communications Solutions Speech-enabled Content Customer Service Applications

The iBasis Network, a global, high capacity, scalable Internet communications network, combines advanced technology with IP and telephony engineering. A prerequisite for carrying tier one voice and fax traffic is having toll quality voice and fax service. iBasis believes it provides such service (through its Assured Quality Routing technology) with high voice quality, no echo, high call completion and low post-dial delay. The company offers its services wholesale to telecommunications carriers and other communications service providers, including Internet Service Providers, Internet telephony service providers and application service providers. iBasis is headquartered in Massachusetts and owns gateway and switching facilities in Los Angeles, New York and Hong Kong. The company has points of presence in Brazil, China, Greece, Indonesia, Israel, Lebanon, Malaysia, Mexico, Peru, Singapore, South Korea, Taiwan, Venezuela and Zimbabwe. The company recently opened a second Network Operations Center (NOC) on its global network. It's new facility in Hong Kong will provide additional global network and traffic management capabilities to support the company’s rapidly growing global business. The firm's customers include many of the largest enterprises and carriers in the world, including AT&T, Cable & Wireless, China Mobile, China Unicom, Concert, ExxonMobil, Gannett, H&R Block, Home Shopping Network, Morgan Stanley, NTT, Telstra, Sabre Group, Sprint, Western Union, WorldCom, and Verizon. iBasis has a longstanding alliance with Cisco, being one of 21 Cisco Service Provider global accounts. The company has recently announced that it is providing messaging services to several major wireless and wireline carriers. These carriers bring in more than 1 million messaging subscribers and immediate service revenue. Recently iBasis and BeVocal announced that BeVocal will use the iBasis Network to provide European speech application developers with local access to BeVocal’s advanced speech application development environment. Free international calling cards and free weekly catered lunches are offered to employees.

BRANDS/DIVISIONS/AFFILIATES: SpeechPort VoCore International Voice Over IP Dacom International, Inc. Glocalnet ICG Communications Cisco Systems, Inc. China United Telecommuncations Corp.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ofer Gneezy, CEO Ofer Gneezy, Pres. Michael J. Hughes, CFO/VP-Finance and Administration Charles Giambalvo, Sr. VP-Worldwide Sales Tamah Rosker, VP-Human Resources Paul Floyd, VP-Research and Dev. Matthew Kristin, Chief Info. Officer Alan Bugos, VP-Eng. Ajay Joseph, VP-Network Architecture Jonathan D. Draluck, General Counsel Mark S. Lefebvre, VP-Oper. D.J. Long, VP-Corp. Dev. Sean O'Leary, VP-Internet Telephony Line of Bus. Jonathan D. Draluck, VP-Bus. Affairs Gordon VanderBrug, Exec. VP Craig Inouye, VP-Asia/Pacific Roger Matus, VP-New Technologies and Products Gerald E. O'Loughlin, VP-North America

Phone: 781-505-7500 Fax: 781-505-7300 Toll-Free: Address: 20 Second Ave., Burlington, MA 01803 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $61,218 (12 months) 2000 Profits: $-62,291 (12 months) Stock Ticker: IBAS 1999 Sales: $19,417 1999 Profits: $-21,087 1998 Sales: $2,000 1998 Profits: $-5,700 Employees: 335 1997 Sales: $ 127 1997 Profits: $- 926 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 76


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $203,846 Stock Purch. Plan: Second Exec. Salary: $185,000 Rapidly increasing infrastructure capacity/Operates internationally. ADVANTAGE:



Bonus: Bonus:

$100,000 $90,000


Southwest:

Midwest:

Southeast: Y


Northeast: Y

International: Y


271

IDT CORPORATION

www.idt.net




Profits: 3




Y Y Y


TYPES OF BUSINESS: Long Distance Telephone Service Internet Long Distance Phone Service Local Telephone Carrier Calling Cards

IDT Corporation is a facilities-based multinational carrier that provides a broad range of telecommunications services to wholesale and retail customers worldwide. IDT offers integrated and competitively priced international and domestic long distance service and Internet access. IDT's services include prepaid calling cards and wholesale carrier, domestic long distance and international retail services. The company provides phone services to over 50,000 customers in more than 170 countries. It has approximately 125 wholesale customers located in the U.S. and Europe. Within the U.S., IDT provides dedicated and dial-up Internet access services to approximately 65,000 customers. The U.S. market accounts for approximately 60% of all sales. The company's Net2Phone, Inc. subsidiary offers a variety of Internet telephony products and services. Over 1.8 million registered customers have used Net2Phone’s web-based Internet telephony services, which allow customers to make telephone calls from a multimedia PC to any telephone; and the Net2Phone Direct service, which enables users to make phone-to-phone calls over the Internet. IDT's telecommunications services are delivered over a network of 70 switches throughout the U.S. and Europe and 16 undersea fiber optic cables. Additional transmission capacity is obtained from other carriers. IDT and STAR Telecommunications, Inc. recently announced the sale of the debit card division of STAR's PT-1 Communications business unit to IDT Corp. Under the terms of the transaction, IDT acquired PT-1’s debit card business and has assumed PT-1's obligations with respect to unused minutes on cards in distribution. IDT also announced that its subsidiary, IDT Investments Inc., has entered into an agreement with various affiliates of Hicks, Muse, Tate & Furst Incorporated (HMTF) in order to increase IDT’s strategic investments in Teligent, Inc. and ICG Communications, Inc. In other recent news, AT&T has completed the purchase of approximately 6.0% of the equity of IDT.

BRANDS/DIVISIONS/AFFILIATES: Net2Phone, Inc. WinChip Quality Semiconductor Centaur VIA Technologies Cypress Semiconductor Micron Technology AT&T

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Howard S. Jonas, CEO James A. Courter, Pres. Hal Brecher, COO Stephen R. Brown, CFO Joyce J. Mason, Sec. Joyce J. Mason, General Counsel Michael Fischberger, Exec. VP-Oper. Charles Garner, Exec. VP-Bus. Dev. Geoffrey Rochwarger, Exec. VP-Telecommuncations Howard S. Jonas, Treas. Moshe Kaganoff, Exec. VP-Strategic Planning Jonathan Levy, Exec. VP-Corp. Dev. Morris Lichtenstein, Exec. VP-Bus. Dev. Marc E. Knoller, Sr. VP

Phone: 973-438-3124 Fax: 973-438-1609 Toll-Free: Address: 520 Broad Street, Newark, NJ 07102 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,093,912 (12 months) 2000 Profits: $230,850 (12 months) Stock Ticker: IDT 1999 Sales: $732,184 1999 Profits: $-18,204 1998 Sales: $335,373 1998 Profits: $- 969 Employees: 1,280 1997 Sales: $135,200 1997 Profits: $-3,800 Fiscal Year Ends: 7/31 1996 Sales: $57,700 1996 Profits: $-15,600


ESOP Stock Plan: Y Profit Sharing: Y Top Exec. Salary: $200,818 Stock Purch. Plan: Second Exec. Salary: $200,000 Rapidly growing Internet telephone services.



Bonus: Bonus:

$50,000 $50,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

272


IGO CORPORATION

www.igo.com




Profits: 3



Y



TYPES OF BUSINESS: Mobile Electronics Accessories, Direct Selling Accessories, Mobile Devices Accessories, Cellular Phones Accessories, Laptops

Established in 1993 and headquartered in Reno, Nevada, iGo Corporation, formerly 1-800-Batteries, designs, manufactures and distributes parts and accessories for mobile technology products such as laptops, cell phones and wireless devices. iGo’s products are available toll free and online, through a corporate account team and 1,100 resellers. The company has a number of strategic partnerships with leading industry giants, including IBM, NEC, Ericsson and Fujitsu. Some of its corporate accounts include AT&T, UPS, Johnson & Johnson and Merck. Approximately 65% of the Fortune 500 have purchased products from the firm. In fiscal 2000 there was a 96% increase in total net revenues of $41.1 million compared to $21 million for the fiscal year 1999, and an increase in gross margin from 29.7% to 33.0% over the same period. iGo has over 6,500 products from more than 350 suppliers in its database, and stocks approximately 2,000 of the most popular inventory items in their fulfillment center. The firm’s customer database includes over 592,000 mobile users and transaction histories on over 212,000 buyers. In addition, iGo has implemented a customized Internet store for Dell Computer and Lucent Technologies, and plans to increase online corporate sales by expanding the number of customized corporate Internet stores. The company also plans to invest heavily in marketing and promotion, to hire additional employees and to enhance its web site and operating infrastructure.

BRANDS/DIVISIONS/AFFILIATES: 1-800-Batteries

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ken Hawk, CEO Ken Hawk, Pres. Mick Delargy, COO Rick Shaff, CFO Sonya Esber, Dir.-Human Resources Joe Bergeon, CIO Gary Bale, VP-Merch. Rod Hosilyk, VP-Oper. Mick Delargy, Sr. VP-Finance Tom de Jong, VP-Channel Sales

Phone: 775-746-6140 Fax: 775-746-6156 Toll-Free: Address: 9393 Gateway Dr., Reno, NV 89511 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $39,947 (12 months) 2000 Profits: $-23,901 (12 months) Stock Ticker: IGOC 1999 Sales: $21,043 1999 Profits: $-15,013 1998 Sales: $12,820 1998 Profits: $-1,886 Employees: 193 1997 Sales: $8,087 1997 Profits: $- 886 Fiscal Year Ends: 12/31 1996 Sales: $4,508 1996 Profits: $- 45


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $190,000 Bonus: $54,500 Stock Purch. Plan: Second Exec. Salary: $140,000 Bonus: $40,000 Unique merchandise focus/Well-positioned to serve the needs of a growing, affluent customer base.




Southwest:

Midwest:

Southeast:


Northeast:

International:


273

IMAGEX.COM INC

www.imagex.com





Profits: 1

Y




TYPES OF BUSINESS: Online Commercial Printing Intermediary Corporate Online Printing Center Small Business Printing Center Productivity Software Web Portal for Creative Professionals

ImageX.com is a leading Internet-based business-tobusiness intermediary in the U.S. commercial printing industry. The company offers an integrated e-commerce solution that automates the error-prone, time-consuming and labor-intensive traditional commercial printing process. With the ImageX.com solution, businesses access a customized, secure web site, the Online Printing Center, which contains a digital catalog of its customprinted business materials such as marketing brochures, stationery and business cards. ImageX.com’s Online Printing Center enables users to modify, proof, procure and manage all business materials from any Internetenabled personal computer. This solution almost eliminates the possibility of print errors and greatly reduces procurement time. ImageX.com has formed a strategic alliance with eCompanyStore.com, a leading provider of logo merchandise for mid- to large-sized businesses. eCompanyStore provides online logo merchandise for both companies’ clients. ImageX.com features logo merchandise such as apparel and uniforms. The company also has its e-procurement services available on the Commerce One MarketSite portal, a site that links buying and supplying organizations into real-time trading communities and provides the largest, Internetbased business-to-business marketplace for Fortune 1000 companies. ImageX.com has recently announced that three healthcare industry leaders have joined an established customer base of Fortune 1000 corporations that utilize the ImageX.com solution. Blue Shield of California, WebMD and Amersham Pharmacia Bio Tech have all chosen ImageX.com's Corporate Online Printing Center for online procurement and production of their branded communication materials. The company has also announced that Courier Corporation, one of the largest book printers in the U.S., is one of several new print and publishing industry leaders to subscribe to Preflight Online, the company's patent-pending online preflighting service. It also announced a strategic alliance with IKON Office Solutions, a leading provider of imaging and digital document products and services for business. The company recently laid off 17% of its workforce.

BRANDS/DIVISIONS/AFFILIATES: Fine Arts Graphics eCompanyStore.com Extensis Products Creativepro.com Howard Press Image Press Preflight Online

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Richard P. Begert, CEO Richard P. Begert, Pres. Robin Krueger, CFO Dana F. Manciagli, VP-Sales Lori Sunich, Dir.-Human Resources Cory E. Klatt, Chief Tech. Officer Tim Dowling, VP-Mktg Mariam Naini, Corp. Sec. Mariam Naini, VP/General Counsel Gary Madson, VP-Oper. Dana F. Manciagli, VP-Bus. Dev. Cory E. Klatt, Treas.

Phone: 425-576-6500 Fax: 425-576-6560 Toll-Free: 877-682-0880 Address: 10210 NE Points Drive, Suite 200, Kirkland, WA 98033 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $50,731 (12 months) 2000 Profits: $47,455 (12 months) Stock Ticker: IMGX 1999 Sales: $11,500 1999 Profits: $20,835 1998 Sales: $1,000 1998 Profits: $-8,600 Employees: 817 1997 Sales: $ 100 1997 Profits: $-3,600 Fiscal Year Ends: 12/31 1996 Sales: $ 100 1996 Profits: $- 500




Profit Sharing:

Top Exec. Salary: $254,167 Second Exec. Salary: $167,917 Relationships that expand its market reach.


Bonus: Bonus:

$150,000 $100,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:

274


INFONET SERVICES CORP

www.infonet.com





Profits: 7

Y



Y Y Y


TYPES OF BUSINESS: Online Service Provider Data Communications Services Global Intranet Services Global Internet Services Messaging and Web Hosting Voice and Multimedia Services Wireless/Remote Access Services

Infonet Services is a worldwide data carrier that owns its own network in addition to maintaining a structure that consists of 15 points of presence in the U.S. and Europe. Infonet provides intranet and extranet solutions over TCP/ICP, Frame Relay, ATM and VSAT. The company provides network management through a Network Analysis Program for Enterprise Resource Planning applications, as well as appraisals on web-based performance and utilization. Infonet is capable of incorporating the Internet into existing networks, in addition to providing security services for global businesses and service providers. Mail outsourcing, web hosting and Internet server access services are also provided. Infonet's Voice and MultiMedia Services portfolio, which contains Infonet's Global MultiMedia Service (GMS) and Infonet Call Center Service (ICCS), provides multinational enterprises with an industry leading solution to maximize their network return on investment, as well as a solution to optimize customer relationship management. GMS provides multinationals with the ability to integrate multiple voice, fax and data networks into a single network. By combining voice and data traffic, the enterprise can maximize return on investment, and significantly reduce the cost of sending on-net and off-net voice traffic over a public switched network. Infonet recently announced the establishment of a wholly owned Canadian operation that will support local Canadian clients and multinational corporations with worldwide Canadian headquarters, as well as multinationals expanding and opening offices within Canada. The company is also expanding its services within Mexico and is responding to the requirements of clients including Allergan, Hilton Hotels, Nestle, Nokia, Pfizer and SAP, for increased services and improved reliability within Mexico. In other recent news, Infonet and Taiwan Telecommunication Network Services [TTN], Taiwan's leading telecommunication service provider, have announced a cooperative agreement to deliver global communications services to local and multinational corporations in the Taiwan region. A full tuition reimbursement is offered to employees.

BRANDS/DIVISIONS/AFFILIATES: The World Network VSAT Connect Cisco Deutsche Telekom KDD MCI WorldCom Nortel Telestra

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jose A. Collazo, Pres. Akbar H. Firdosy, CFO Thomas E. Whidden, VP-Mktg. Paul Galleberg, Sr. VP-Sec. Paul Galleberg, General Counsel Michael J. Timmins, Exec. VP-Global Bus. Dev. John M. Williams, VP-Network Services John C. Hoffman, Exec. VP-Comm. Morgan Molthrop, VP-Investor Rel. Akbar H. Firdosy, Treas. Jingjing Chen, Investor Rel. Analyst Amanda Basset, Dir.-Investor Rel. Europe Pia Kennedy, Sr. Exec. Sec.

Phone: 310-335-2600 Fax: 310-414-5908 Toll-Free: Address: 2160 E. Grand Avenue, El Segundo, CA 90245 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $240,776 (12 months) 2000 Profits: $-26,705 (12 months) Stock Ticker: IN 1999 Sales: $264,684 1999 Profits: $3,449 1998 Sales: $294,244 1998 Profits: $-3,444 Employees: 859 1997 Sales: $302,997 1997 Profits: $-7,481 Fiscal Year Ends: 3/31 1996 Sales: $481,444 1996 Profits: $ 59




Profit Sharing:


Bonus: Bonus:

$643,090 $395,452

Extensive list of network services.



Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y


275

INFOSPACE INC

www.infospace.com



Y



Profits: 31

Y




TYPES OF BUSINESS: Online Portal-Consumer Information Publisher-Video Press Releases e-Commerce Applications Content for Wireless Devices Online Maps Online Advertising Broadband Consumer Portal Online Yellow Pages

InfoSpace, Inc. (formerly InfoSpace.com) is a leading provider of private label solutions for content and commerce web sites and Internet appliances. It has an affiliate network that consists of more than 1,500 web sites, including America Online, Netscape Communications, Microsoft Network, Lycos and ABC LocalNet. The company’s web site features a variety of information, such as yellow and white pages, maps, classified advertisements, real-time stock quotes, sports news, shopping, public records, local business and events, weather forecasts and horoscopes. The majority of Infospace’s revenues come from national and local advertising, promotions and non-advertising-based private label solutions. The fastest growing segment of the company’s business is its wireless services. Major wireless carriers and device manufacturers have launched new products and services that feature Infospace’s services. Sprint, the nation’s largest personal communications service provider (with more than 4 million customers), launched its PCS Wireless Web, which uses Infospace’s wireless directory services. The company also provides its services to AT&T, Bell Atlantic, Airtouch, British Telecom Cellnet, Dutchtone and Omnitel. Infospace owns Saraide, the leading wireless Internet service provider in Europe, Japan and Canada. The firm also purchased Millet Software and established a venture capital fund. The company’s ActiveShopper e-commerce application allows consumers to research, price and buy an item without having to visit multiple locations. Another acquisition, Go2Net, expanded InfoSpace’s infrastructure services and content offerings. In recent news, InfoSpace has announced that it has completed its acquisition of Montreal-based Locus Dialogue Inc., the world's fastestgrowing developer of speech recognition-enabled applications. This positions InfoSpace to speech-enable a wide variety of its existing wireless offerings, such as personalized information, location-based services and mobile commerce services. In addition, this will allow InfoSpace to develop other unique mobile applications, such as speech-activated dialing.

BRANDS/DIVISIONS/AFFILIATES: Saraide Quote.com ActiveShopper Millet Software Go2Net InfoSpace UK Locus Dialogue Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Naveen Jain, CEO Russell C. Horowitz, Pres. Edmund Belsheim, Jr, COO Tammy Halstead, CFO Randy Massengale, VP-Human Resources Russ Arun, Chief Tech. Officer Tammy D. Halstead, VP-Chief Acct. Officer Ellen B. Alben, VP-Corp. Sec. Ellen B. Alben, VP-Legal and Business Affairs Chris Matty, VP-Strategic Dev. Michael Riccio, Exec. VP-Broadband Svcs. John Kiester, Exec. VP-Consumer Svcs. Prakash Kondepudi, Exec. VP-Merchant Bus. Charles Stubbs, Exec. VP-Narrowband Business

Phone: 425-201-6100 Fax: 425-201-6150 Toll-Free: Address: 601 108th Ave NE, Suite 1200, Bellevue, WA 98004 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $214,600 (12 months) 2000 Profits: $-282,412 (12 months) Stock Ticker: INSP 1999 Sales: $71,980 1999 Profits: $-240,133 1998 Sales: $18,490 1998 Profits: $-28,539 Employees: 1,033 1997 Sales: $3,445 1997 Profits: $-11,618 Fiscal Year Ends: 12/31 1996 Sales: $ 500 1996 Profits: $-4,797




Profit Sharing:


Bonus: Bonus:

$ $

Focus on the hot wireless market.



Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

276


INGRAM MICRO INC

www.ingrammicro.com


Profits: 2




Y


Y




TYPES OF BUSINESS: Microcomputers, Distribution Distribution Software and Accessories Online Computer Retailing B2B Electronic Order Fulfillment Supply Chain Management Services

Ingram Micro is the largest global provider of technology products and supply chain management services. The company markets microcomputer hardware, networking equipment and software products to more than 175,000 technology solution providers in approximately 36 countries. As a wholesale distributor, Ingram markets its products to resellers, as opposed to marketing directly to end user customers. The company provides a comprehensive inventory of more than 280,000 distinct items from over 1,700 suppliers, including most of the microcomputer industry's leading hardware manufacturers, networking equipment suppliers and software publishers. These include Compaq, NEC, Apple and IBM. Ingram also provides a wide range of valueadded services, such as technical training, order fulfillment, tailored financing programs, systems configuration and marketing programs. The company is focused on providing a broad range of products and services, quick and efficient order fulfillment and consistent on time and accurate delivery to its reseller customers around the world. Through Ingram's web site, resellers can access the industry's first Internet-based electronic catalog and in-depth library, which are multisupplier databases and sources of product information. In other recent news, Ingram has announced plans to expand and diversify its U.S. enterprise solutions strategy to include a variety of platforms and enterprise solutions. The company will also integrate its ASP initiative, wireless networking solutions and professional services into the new enterprise strategy. Over the next several months, Ingram Micro will broaden its market reach by investing in more products that support Microsoft Windows NT, UNIX and Linux platforms. Ingram provides each of its employees with an 800 number to the CEO of the company, which only he answers. Benefits include a 401(k) savings plan, in which 5% of pay is matched. Continuing education reimbursement is also offered to employees.

BRANDS/DIVISIONS/AFFILIATES: Ingram Family (The) NACSCORP

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Kent B. Foster, CEO Michael J. Grainger, Pres. Michael J. Grainger, COO Michael J. Grainger, CFO Jerry A. Lumpkin, VP-Mktg. David M. Finley, Sr. VP-Human Resources Worldwide David M. Carlson, Sr. VP-Chief Tech. Officer James M. Kelley, Sr. VP-MIS James E. Anderson, Jr., Corp. Sec. James E. Anderson, Jr., General Counsel Guy P. Abramo, Exec. VP/Chief Strategy Officer Guy P. Abramo, Exec. VP/Chief Info. Officer James F. Ricketts, Treas. Kevin M. Murai, Exec. VP/Pres.-Ingram Micro U.S.A. Gregory M. Spiekel, Exec. VP/Pres.-Ingram Micro Europe Asger Falstrup, Sr. VP.Pres.-Ingram Micro Canada Hans T. Koppen, Sr. VP/Pres.-Ingram Micro Asia-Pacific

Phone: 714-566-1000 Fax: 714-566-7900 Toll-Free: 800-456-8000 Address: 1600 E. St. Andrew Pl., P.O. Box 25125, Santa Ana, CA 92799 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $30,715,149 (12 months) 2000 Profits: $226,173 (12 months) Stock Ticker: IM 1999 Sales: $28,068,642 1999 Profits: $183,419 1998 Sales: $22,034,000 1998 Profits: $245,200 Employees: 16,500 1997 Sales: $16,581,500 1997 Profits: $193,600 Fiscal Year Ends: 12/31 1996 Sales: $12,023,500 1996 Profits: $110,700


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $321,249 Stock Purch. Plan: Second Exec. Salary: $316,446 Enormous worldwide customer base.



Bonus: Bonus:

$147,501 $117,967


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


277

INKTOMI CORP

www.inktomi.com



Y


Y

Profits: 42




Y


TYPES OF BUSINESS: Computer Software-Search Engines Network-Caching Applications Directory Software Comparison-Shopping Engine Internet Data Caching

Inktomi Corp. develops and markets scalable applications that are at the core of Internet infrastructure, enabling end users to easily find information and quickly access it. The company’s software is designed for use by global enterprises, media companies and service providers in the Internet access, backbone, broadband, hosting and content markets. The firm’s network products are based on the Inktomi Traffic Server, a robust network cache platform that improves quality of service for end users, provides a foundation for the delivery of new network services and optimizes bandwidth investments. Moreover, the Inktomi Commerce Engine allows web sites to seamlessly blend commerce into their user experience, embedding relevant products and content within a range of applications such as web search, online banking and editorial content. Recently, Streaming Media Corporation integrated Inktomi Media Products technology across its entire North American network in order to enable highly scalable live streaming services to its customers’ web users throughout the world. The firm’s media distribution platform provides Streaming Media with core softwarebased infrastructure technology for centralized network management and broadband content distribution. The company recently entered into a strategic partnership with Hughes Network Systems, a global provider of broadband satellite services, to expand the global satellite caching and content distribution infrastructure. As part of the agreement, Hughes integrates Inktomi Traffic Server network caches at its Networks Operations Centers to provide fast, efficient delivery of Internet Protocol-based applications. Moreover, the companies are developing satellite-optimized caching and content distribution software that will be embedded within thousands of Hughes satellite receivers in homes and businesses worldwide. Inktomi recently announced plans to reduce its workforce by about 25%. Inktomi allows employees up to 16 weeks of family leave per year, with the option of part-time telecommuting upon an employee’s return. Inktomi’s benefits also include gym membership and a casual dress code, a concierge, on-site dry cleaning and shoe repair and a game room.

BRANDS/DIVISIONS/AFFILIATES: Inktomi Traffic Server Inktomi Commerce Engine Adero, Inc. Content Bridge

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David C. Peterschmidt, CEO David C. Peterschmidt, Pres. Jerry M. Kennelly, CFO Timothy J. Burch, VP-Human Resources Eric A. Brewer, Chief Scientist Jerry M. Kennelly, Corp. Sec. Timothy Stevens, General Counsel Krik D. Bowman, General Mgr.-Worldwide Field Oper. Timothy Stevens, VP-Bus. Affairs Edward A. Hally, General Mgr.-Network Products Richard B. Pierce, Exec.VP Vince Vannelli, Sr. VP

Phone: 650-653-2800 Fax: 650-653-2801 Toll-Free: Address: 4100 E. 3rd Ave., Foster City, CA 94404 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $223,484 (12 months) 2000 Profits: $-9,441 (12 months) Stock Ticker: INKT 1999 Sales: $73,503 1999 Profits: $-31,130 1998 Sales: $21,335 1998 Profits: $-29,731 Employees: 869 1997 Sales: $5,800 1997 Profits: $-10,400 Fiscal Year Ends: 9/30 1996 Sales: $ 500 1996 Profits: $-3,500




Top Exec. Salary: $275,000 Second Exec. Salary: $240,000 Enables faster access to Intenet sites through high throughput caching.


Profit Sharing:

Bonus: Bonus:

$231,829 $136,750


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

278


INSIGHT ENTERPRISES INC

www.insight.com





Profits: 1

Y Y


Y


Y


TYPES OF BUSINESS: Computer & Electronic Products, Direct Selling Online Retail Sales Support Internet Services (U.K.)

Insight Enterprises, Inc. is a direct marketer of computers, hardware and software. The company markets primarily to small- and medium-sized businesses comprised of 100 to 1,000 employees through a combination of a strong outbound telemarketing sales force, electronic commerce, targeted direct marketing and advertising in computer magazines. Insight offers a broad line of more than 100,000 brand name products, including Compaq, Gateway, Hewlett-Packard, IBM, Microsoft, Toshiba and 3COM, to customers in the United States, Canada, the United Kingdom and Germany. Products are sold via the Internet at www.insight.com and by a staff of customer account executives through outbound telesales. The company’s growth strategy is to increase sales and earnings by increasing penetration of its existing customer base, leveraging its existing infrastructure, expanding its product offerings and customer base and utilizing emerging technologies. A large part of the company’s strategy is to increase its staff of account executives. Insight has done so consistently, increasing the number of executives by 693% over the last five years. The firm’s largest selling products are computers, representing 35% of net sales. The majority of U.S. distribution operations are conducted at the 178,000-square foot shipping facility in Indianapolis, Indiana. The bulk of Insight’s sales originate in North America and the remainder in Europe. Insight also owns a 95% share in Plusnet Technologies, Ltd., an Internet service provider and applications service provider within the United Kingdom targeting residential, small- and medium-sized business and corporate customers. Direct Alliance Corp., another subsidiary, provides outsourced marketing, sales and supply chain services to enable manufacturers to access the direct channel retailing.

BRANDS/DIVISIONS/AFFILIATES: Direct Alliance Corporation Insight Direct Worldwide, Inc. Insight.com PlusNet Technologies, Ltd.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Eric J. Crown, CEO Timothy A. Crown, Pres. Stanley Laybourne, CFO Dino Farfante, Sr. VP-Sales Kaylene Moss, VP-Human Resources Dennis A. Faggioni, CIO Gary Franza, Sr.VP-Bus. Dev Stanley Laybourne, Treas.

Phone: 480-902-1001 Fax: 480-902-1157 Toll-Free: 800-467-4448 Address: 1305 West Auto Dr., Tempe, AZ 85284 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $2,041,086 (12 months) 2000 Profits: $56,672 (12 months) Stock Ticker: NSIT 1999 Sales: $1,518,369 1999 Profits: $33,587 1998 Sales: $1,002,784 1998 Profits: $20,450 Employees: 3,440 1997 Sales: $627,735 1997 Profits: $13,218 Fiscal Year Ends: 12/31 1996 Sales: $410,919 1996 Profits: $7,558


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y Strong direct sales force.




Bonus: Bonus:

$360,545 $65,038


Southwest: Y

Midwest:

Southeast:


Northeast:

International: Y


279

INSWEB CORP

www.insweb.com


Y



Profits: 2





TYPES OF BUSINESS: Online Insurance Broker Automobile Insurance Term Life Homeowners Insurance Renters Insurance Individual Health Insurance

InsWeb operates an online insurance marketplace that enables consumers to shop online for automobile, term life, homeowners, renters and individual health insurance, and obtain insurance company-sponsored quotes for actual coverage. InsWeb's marketplace brings consumers and insurance companies together online by providing consumers with the insurance they need, and insurance companies with the customers they want. The company's service is free to consumers and its principal source of revenue is transaction fees paid by insurance companies. InsWeb's participating insurance companies pay fees to the firm based on qualified leads delivered to them electronically. The company has combined extensive knowledge of the insurance industry, technological expertise and close relationships with more than 40 insurance companies to develop a sophisticated, integrated online delivery platform. This platform enables consumers to efficiently research insurance-related topics, search for, analyze and compare insurance products and apply for and receive insurance company-sponsored quotes for actual coverage. In addition, InsWeb provides insurance companies with a flow of pre-qualified consumers at substantially lower acquisition costs, as well as the scalable, cost-efficient distribution capabilities of the company's Internet-based model. InsWeb recently announced that it has completed the purchase of selected assets and related liabilities of QuickenInsurance from Intuit, Inc. The two companies also signed a separate agreement which names InsWeb the exclusive aggregator of online consumer insurance services for Quicken.com, QuickenInsurance and certain Quicken consumer desktop products. InsWeb also recently announced that it has temporarily suspended online health insurance quoting due to the decision by eHealthInsurance, formerly the company's exclusive provider of online health-insurance quotes, to unilaterally terminate the relationship.

BRANDS/DIVISIONS/AFFILIATES: SOFTBANK

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Hussein A. Enan, CEO Mark P. Guthrie, Pres. Mark P. Guthrie, COO Stephen Robertson, Exec. VP/CFO Nancy Mills, Sr. VP-Human Resources Marian C. Taylor, Sec. Marian C. Taylor, Sr. VP/General Counsel Mark P.Gutherie, Exec.VP-Oper. Kevin M. Keegan, Exec.VP/Pres., Insurance Services Group

Phone: 916-853-3300 Fax: 916-853-3325 Toll-Free: Address: 11290 Pyrites Way, Suite 200, Gold River, CA 95670 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $23,200 (12 months) 2000 Profits: $-50,800 (12 months) Stock Ticker: INSW 1999 Sales: $21,800 1999 Profits: $-36,200 1998 Sales: $4,300 1998 Profits: $-22,500 Employees: 143 1997 Sales: $ 800 1997 Profits: $-9,100 Fiscal Year Ends: 12/31 1996 Sales: $ 200 1996 Profits: $-7,300


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Excellent financial backing.




Bonus: Bonus:

$258,500 $83,400


Southwest:

Midwest:

Southeast:


Northeast:

International:

280


INT MEDIA GROUP INC

www.intmediagroup.com



Y Y



Profits: 11

Y




TYPES OF BUSINESS: Major Business and Technology News Portal Online Trade Publishing Buyer's Guides Media Resources Distance Learning Advertising

INT Media Group, Inc., formerly Internet.com Corporation, provides global real-time news and information resources for the Internet industry and Internet technology professionals, web developers and experienced Internet users. The firm owns and operates a network of 170 web sites and related Internet media properties that are focused solely on the Internet industry and information technology. In addition to 170 web sites, its network includes 350 e-mail newsletters, which are periodical publications delivered by electronic mail; over 400 online discussion forums, which are electronic message centers where members of specific interest groups review messages left by others and leave their own messages; and over 150 moderated e-mail discussion lists. The site receives over 2 million unique visitors that generate more then 90 million page views monthly. Site visitors are offered real-time Internet industry news, tutorials, training and skills development, market research, buyer's guides and product reviews, discussion forums and software downloads. INT Media has editions of its web site in multiple locations, including Japan, Israel, the U.K., France and Arabia. The firm has the support of over 850 advertisers, including IBM, Sun Microsystems, Lucent Technologies, Compaq, GoTo.com and uBid, Inc. In recent news, as part of its ongoing international expansion, INT Media has unveiled a new international business-to-business portal for New Zealand. The firm has also launched a further five new international business-tobusiness portals for the Internet industry in Hong Kong, Italy, Korea, Singapore and Turkey. The sites will be incorporated into INT Media’s growing portfolio of global properties, now consisting of 22 international editions. The firm has also announced recently that it is eliminating approximately 15% of its total workforce. These staff reductions are part of an ongoing effort to increase the efficiency and effectiveness of its media operations. The firm offers an entrepreneurial and casual work environment in its offices. Tuition reimbursement is also offered to employees.

BRANDS/DIVISIONS/AFFILIATES: Allnetresearch.com SharkyExtreme.com CyberAtlas Research allNetResearch EarthWeb Network Internet.com Corp. Internet.commerce

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Alan M. Meckler, CEO Christopher S. Cardell, Pres. Christopher S. Cardell, COO Chris J. Baudouin, CFO Mark J. Berns, Chief Tech. Officer Mitchell S. Eisenberg, General Counsel Kirk Holland, VP- Bus. Dev. Augustine Venditto, Editor in Chief Christopher S. Elwell, VP/General Mgr. Jordan Turkewitz, Sr. Dir.-Bus. Dev. Jonathan Abbey, East Coast Dir.

Phone: 203-662-2800 Fax: 203-655-4686 Toll-Free: Address: 23 Old Kings Highway South, Darien, CT 06820 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $52,083 (12 months) 2000 Profits: $-22,977 (12 months) Stock Ticker: INTM 1999 Sales: $16,085 1999 Profits: $-22,016 1998 Sales: $3,544 1998 Profits: $-2,731 Employees: 446 1997 Sales: $1,479 1997 Profits: $-2,155 Fiscal Year Ends: 12/31 1996 Sales: $ 498 1996 Profits: $-1,244


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $194,615 Bonus: Stock Purch. Plan: Second Exec. Salary: $192,500 Bonus: Rapid accumulation of excellent news sources/Continues to grow via acquisitions.



$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


281

INTEL CORP

www.intel.com




Y Y Y Y

Profits: 1




Y


TYPES OF BUSINESS: Microprocessors-PCs Mother Boards Circuit Boards Server Farms Semiconductors Home Network Equipment Internet Appliances Venture Capital

Intel Corporation is the world's largest semiconductor maker and a leading manufacturer of computer products. Along with Microsoft, IBM and their peers, Intel is among the most important and successful firms in the technology industry. Intel supplies the chips, boards, systems and software that are necessary for computer architecture. The company's major products include microprocessors, chipsets, flash memory products, networking and communications products; embedded processors and microcontrollers; and digital imaging and other PCperipheral products. Intel is organized into five operating segments according to the firm's various product lines: The Intel Architecture Business Group, the Wireless Communications and Computing Group (formed out of the former Computing Enhancement Group); the Network Communications Group (enhanced by the acquisition of Shiva Corporation), the Communications Products Group and the New Business Group. Intel Capital is Intel's strategic investment group. Intel recently acquired Xircom Inc., which will enable Intel to provide new products for notebook and mobile computing uses. The company has also acquired VxTel, Inc., a semiconductor company that has developed unique Voice over Packet (VoP) products, which help deliver high-quality voice and data communications over next-generation optical networks. Intel announced in early 2001 that it will cut about 5,000 employees, largely through attrition. It also announced that it will cut its R&D budget slightly for 2001, to about $4.2 billion, and will tighten up on spending in general. This is in response to a shocking 25% drop in sales forecast from the fourth quarter of 2000 to the first quarter of 2001. Meanwhile, the firm budgeted an aggressive $7.5 billion in new plants and equipment for 2001 to greatly enhance its technology and manufacturing base. Three weeks of vacation are given to all salaried employees. The entire workforce, including the CEO, works in cubicles, and there are no reserved parking spaces. In addition, the company's benefits package includes telecommuting, business casual dress code, free PCs and unlimited Internet access at home.

BRANDS/DIVISIONS/AFFILIATES: Pentium VxTel, Inc. Softcom Microsystems, Inc. Xircom, Inc. Dialogic Corporation Shiva Corporation Level One Communications Itanium

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Craig R. Barrett, CEO Craig R. Barrett, Pres. Glenda M. Dorchak, VP/COO Andy D. Bryant, Exec.VP/CFO Michael R. Splinter, Exec. VP-Sales/Mktg Group Patricia Murray, VP-Human Resources Robert J. Baker, VP-Tech./Mfg. Group Douglas F. Busch, VP-IT Jon A. Olson, VP-Finance/Controller Sunlin Chou, Sr. VP-Tech./Mfg. Group F. Thomas Dunlap, Jr., General Counsel Stephen P. Natchsheim, Dir.-Oper/Intel Capital Kirby A. Dyess, Sr. VP/Dir.-New Business Dev. Sandra K. Morris, Dir.-e-Business Ronald J. Smith, Sr. VP-Wireless Comm./Computing Arvind Sodhani, VP-Treas. Sean M. Maloney, Exec. VP-Intel Comm. Group Pamela L. Pollace, VP-Worldwide Mktg Oper. Howard G. Bubb, VP/General Mgr.-Telecommunications

Phone: 408-765-8080 Fax: 408-765-9904 Toll-Free: 800-547-8806 Address: 2200 Mission College Blvd., Santa Clara, CA 95052 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $33,726,000 (12 months) 2000 Profits: $10,535,000 (12 months) Stock Ticker: INTC 1999 Sales: $29,389,000 1999 Profits: $7,314,000 1998 Sales: $26,273,000 1998 Profits: $6,068,000 Employees: 86,100 1997 Sales: $25,070,000 1997 Profits: $6,945,000 Fiscal Year Ends: 12/31 1996 Sales: $20,847,000 1996 Profits: $5,157,000




Profit Sharing: Y

Top Exec. Salary: $3,116,300 Bonus: $2,784,700 Second Exec. Salary: $2,967,900 Bonus: $2,542,900 Intel's semiconductors are used in about 80% of PCs/Unique new 64-bit Itanium chips, capable of running 20 operations simultaneously, are the first major chip redesign for Intel since the 386.



Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

282


INTERLIANT INC

www.interliant.com





Profits: 20

Y



Y


TYPES OF BUSINESS: Web Site Hosting Internet Systems Consulting High Speed Access Marketing Consulting Internet Site Testing Application Service Provider Professional Services

Interliant, Inc. provides a wide range of Internet hosting and e-business solutions, which enable customers to deploy and manage their web sites and network-based applications more effectively than they might using internally developed solutions. Interliant’s hosting services store customers' web sites, software applications and data on servers typically housed in the company's data centers, so that others on the Internet can access and interact with the customer's web sites and network-based applications. The firm’s messaging and knowledge management operations offer e-mail and other messaging methods for internal and external communication, project team collaboration and document sharing. The firm provides ecommerce solutions based on IBM Net.Commerce, Microsoft SiteServer, Mercantec SoftCart and other applications that allow for the creation and management of electronic storefronts. Interliant’s customers can also implement and deploy technologies that enhance the performance of their hosted e-business solutions through managed firewall services, load balancing, and caching solutions from vendors such as Cisco Systems, Check Point Software, ArrowPoint Communications and Alteon WebSystems. Interliant recently announced that it is undertaking a restructuring of its business, in order to focus on select solution offerings in which it believes it has a competitive advantage. These areas are: Managed Messaging (on both the Lotus Domino and Microsoft Exchange platforms), Managed Hosting, OEM (private label) Web hosting, Managed Security services, and Professional Services. Interliant has recently secured lease facilities and additional financing lines from six new lenders. The company also announced that it has entered into a definitive agreement with affiliates of Charterhouse Group International, Inc. and SOFTBANK Technology Ventures VI LP, for additional funding. Interliant provides employees with formal programs designed to build technical management skills and career development, including a program that enables workers to pursue industry-recognized certifications.

BRANDS/DIVISIONS/AFFILIATES: SOFTBANK Technology Ventures The Daily-e Corporation Sales Technology Limited Sage Networks Charterhouse Group International eReach reSOURCE PARTNER, Inc. Soft Link, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Bruce Graham, CEO Bruce Graham, Pres. Steve Munroe, COO Francis J. Alfano, CFO Mike Pusateri, Sr. VP-Sales and Mktg Lori Knowlton, Dir.-Human Resources Jennifer J. Lawton, Sr. VP-Tech. Bruce S. Klein, Sec. Bruce S. Klein, Sr. VP-General Counsel Paul E. Chollett, Sr. VP-Admin. Jesse J. Bornfreund, Sr. VP-Business Corp. Edward A. Cavazos, Sr. VP-Bus. Affairs William A. Wilson, Treas. Jennifer J. Lawton, Sr. VP-ASP Solutions Frank Lincks, Sr. VP-Finance Edward A. Cavazos, Sr. VP-Legal/Asst. Sec. Rudy Ventresca, Sr. VP-Professional Services

Phone: 914-640-9000 Fax: 914-964-1190 Toll-Free: 800-266-4000 Address: Two Manhattanville Rd., Purchase, NY 10577-2118 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $158,070 (12 months) 2000 Profits: $-151,229 (12 months) Stock Ticker: INIT 1999 Sales: $47,114 1999 Profits: $-53,932 1998 Sales: $4,905 1998 Profits: $-10,732 Employees: 1,399 1997 Sales: $ 1997 Profits: $- 158 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $187,500 Bonus: $25,000 Stock Purch. Plan: Second Exec. Salary: $186,188 Bonus: $117,500 Interliant is wisely adding complementary services, such as customer support software, to its offerings, differentiating itself from other hosts.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


283

INTERNAP NETWORK SERVICES CORP Industry Group Code: 513390C Ranks within this company's industry group: Sales: 7 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



www.internap.com

Profits: 2




Y Y Y Y Y


TYPES OF BUSINESS: Internet Service Access Provider-Private Network Access Points Data Routing Services Ethernet Connectivity Remote Connectivity Collocation of Servers Private Line Internet Service

InterNAP Network Services Corporation is a leading provider of fast, reliable and centrally managed Internet connectivity services, targeted at businesses seeking to maximize the performance of mission-critical Internetbased applications. Customers connected to one of the firm's Private-Network Access Points (or P-NAP facilities) have their data optimally routed to and from destinations on the Internet in a manner that minimizes the use of congested public network access points and private peering points. This optimal routing of data traffic over the multiplicity of networks that comprise the Internet enables higher transmission speeds and lower instances of data loss. InterNAP’s services are provided to approximately 247 customers, including Akamai Technologies, Amazon.com, Beyond.com, Bizrate.com, Datek Online, Fidelity Investments, Go2Net, MindSpring, The Nasdaq Stock Market, Network Associates, The Street.com, Travelocity, Warner Bros. Online, Waterhouse Securities and WebTV. The firm has launched a joint venture with Tokyo-based NNT-ME, a subsidiary of Nippon Telephone and Telegraph. The partnership will provide managed, high-performance Internet connection services in Japan. Additionally, the company plans to locate its second highperformance service point facility in Hayes, England. InterNAP’s first service point facility has been launched in Amsterdam. The firm also introduced a new channel program that focuses on ISPs, ASPs, telephony and other service providers. The channel is part of a company-wide effort to develop formal marketing programs that are designed to assist service providers. InterNAP has acquired VPNX.com, a provider of virtual private network services; and CO Space, Inc., a leading collocation service provider. The firm recently announced its final cost cutting measures that include the elimination of 118 positions from its ranks, in addition to 65 previously announced cuts. An education reimbursement program is offered to employees, as are discounted auto, legal, home and renter’s insurance options. Heavily subsidized transportation plans are available, as well as a concierge service program. Office attire is casual.

BRANDS/DIVISIONS/AFFILIATES: Fractional DS3 Full Burstable DS3 Shadow Full Burstable DS3 OC3-Packet Over SONET Private Network Access Technology Internap Japan Co., Ltd VPNX.com CO Space, Inc

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Anthony C. Naughtin, CEO Michael W. Vent, Pres. Michael W. Vent, COO Paul E. McBride, CFO Jerome Conlon, Chief Mktg. Officer Dave Benton, VP-Employee Services Christopher D. Wheeler, Chief Tech. Officer Mike N. Joseph, VP-Field Eng. Paul E. McBride, Corp. Sec. Alan D. Norman, VP-Corp. Dev. Robert Gionesi, VP-Corp. Sales John Scanlon, VP-Service Planning Tyrone Pike, VP-Special Projects Sandy Manougian, VP-Service Fulfillment

Phone: 206-441-8800 Fax: 206-264-1833 Toll-Free: Address: Two Union Square, 601 Union Street, Ste. 1000, Seattle, WA 98101 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $69,600 (12 months) 2000 Profits: $-185,500 (12 months) Stock Ticker: INAP 1999 Sales: $12,520 1999 Profits: $-49,917 1998 Sales: $1,957 1998 Profits: $-6,973 Employees: 773 1997 Sales: $1,045 1997 Profits: $-1,609 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-1,000


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $171,239 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $137,996 Bonus: International expansion/Very valuable services provided to an enviable client base. ADVANTAGE:



$58,500 $54,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

284


INTERNATIONAL BUSINESS MACHINES CORP www.ibm.com Industry Group Code: 334111 Ranks within this company's industry group: Sales: 18 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y Y Y Y


Profits: 4

Y Y




TYPES OF BUSINESS: Computer Hardware-PCs, Notebooks & Mainframes Supercomputers Microelectronic Technology Software Networking Systems Information Technology-related Services E-commerce Solutions and Support IT Department Consulting and Outsourcing

International Business Machines Corp., better known as IBM, is the world’s top producer of computer hardware and is second only to Microsoft as a producer of software. While the company a significant product line in the homecomputing market, it remains committed to focusing on the production of large mainframe computers for enterpriselevel needs. Almost more than any other company, IBM has gone to great pains to change its image and structure to continually adjust to the dynamic computer industry. The company has positioned itself as a major player in ecommerce and Internet software, infrastructure and services. For example, Vodafone selected IBM to create and maintain a global wireless Internet portal designed to facilitate access to the Internet via wireless devices. IBM is also one of the world’s largest consulting and outsourcing firms. It has enormous long-term contracts for staffing and managing computer departments at major corporate and institutional client locations. The 148,000 employee Global Services Division will do about $37 billion in revenue in 2001, creating about 40% of IBM's sales and 48% of profits. IBM sees huge potential in the heavily technologydependent biotech sector. The company has recently announced that it will partner with Emory University and an Atlanta-based biotech firm, in order to research the genetic origins of cancer. The company is building a massive biotech research supercomputer. IBM has also announced that it is allying with MDS Proteomics, the Genetic Disease Network, the Bioinformatics Institute and the National Institutes of Health, to create Blueprint Worldwide, a nonprofit company that will collect and freely distribute genetic information to scientists. IBM has long had a reputation for taking care of its employees. It offers educational reimbursement programs, flexible work schedules, social activities, clubs, exceptional insurance, training, retirement benefits and child care options.

BRANDS/DIVISIONS/AFFILIATES: Lotus Development Corporation Mylex Corporation Data Beam Corporation Tivoli Systems, Inc. Micrus Catapult Software Training Center Edmark Corporation IBM

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Louis V. Gerstner, Jr., CEO Sam Palmisano, Pres Sam Palmisano, COO John Joyce, Sr. VP/CFO Abby F. Kohnstamm, Sr. VP-Mktg. J. Randall MacDonald, Sr. VP-Human Resources Nicholas M. Donofrio, Sr. VP-Tech./Mfg. John M. Thompson, Vice-Chm./Head of Tech. & Strategy Mark Loughride, VP/Controller William Etherington, Sr. VP-Sales and Dist. John Kelly, Sr. VP-Tech. Group. Larry R. Ricciardi, Sr. VP/General Counsel J. Bruce Harreld, Sr. VP-Strategy Steve Mills, Sr. VP-Software Grp. David B. Kalis, VP-Comm. Robert F. Woods, VP/Treas. John Kelley, Sr. VP-Tech. Group Doug T. Elix, Sr. VP-IBM Global Services Harriet P. Pearson, Chief Privacy Officer

Phone: 914-499-1900 Fax: 914-765-7382 Toll-Free: 800-426-4968 Address: New Orchard Rd., Armonk, NY 10504 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $88,396,000 (12 months) 2000 Profits: $8,093,000 (12 months) Stock Ticker: IBM 1999 Sales: $87,548,000 1999 Profits: $7,712,000 1998 Sales: $81,667,000 1998 Profits: $6,328,000 Employees: 316,303 1997 Sales: $78,508,000 1997 Profits: $6,093,000 Fiscal Year Ends: 12/31 1996 Sales: $75,947,000 1996 Profits: $5,429,000


COMPETITIVE

ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $2,000,000 Bonus: $8,000,000 Stock Purch. Plan: Y Second Exec. Salary: $797,917 Bonus: $1,250,000 The world's largest information technology company/Continued focus on e-commerce, consulting and ADVANTAGE: outsourced services.



Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


285

INTERNET AMERICA INC

www.airmail.net




Profits: 1




Y Y Y


TYPES OF BUSINESS: Internet Service Provider Dial-up Internet Access Multiple E-mail Addresses Colocation of Servers Internet Relay Chat Personal Web Sites

Internet America is an Internet service provider based in Dallas that has over 147,000 subscribers and primarily serves the Texas market. The company provides a wide array of Internet consumer services, such as dial-up Internet access, multiple e-mail and/or personalized e-mail addresses, Internet Relay Chat (IRC), Usenet News and personal web sites. Internet America also provides a full range of business services including dedicated access at a variety of bandwidths, Domain Names Service (DNS) registration and several choices of web services, including server co-location. The company’s business model is to create high user density in each geographic area that it serves, allowing it to realize substantial marketing and operating efficiencies. Internet America’s highest priority is to rapidly build market share in specific regions instead of deploying an extensive network infrastructure with a substantial number of underutilized points of presence (POPs). The company has acquired all the outstanding common stock of NeoSoft, Inc., a Houston-based ISP, the subscribers of KDi, Inc., the Texas dial-up subscribers of PointeCom, Inc. and the outstanding stock of PDQ.net, another Houston-based ISP. Revenues for the firm continue to increase rapidly. Employees are offered free Internet access and DART Pass discounts. Tuition reimbursements are also offered, and the office environment is business casual.

BRANDS/DIVISIONS/AFFILIATES: Expresslane DSL 24*7 Dial-up Access Personal Web Space Airweb.net USENET News Service PointeCom, Inc. KDi, Inc. Neosoft, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jack T. Smith, CEO Douglas L. Davis, COO Peter C. Gibbons, Exec. VP/COO James T. Chaney, CFO David B. Jennings, VP-Mktg. & Sales Bobby R.B. Manson, VP-Network Oper. Elizabeth Palmer Daane, VP/Sec. Elizabeth Palmer Daane, VP/General Counsel Douglas L. Davis, Exec.VP-New Product Development James T. Chaney, Treas. John James Stewart III, VP-Customer Care Jonathan L. McSweeney, VP-Quality Assurance

Phone: 214-861-2500 Fax: 214-861-2578 Toll-Free: Address: One Dallas Centre, 350 N. St. Paul, Ste. 3000, Dallas, TX 75201 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $29,300 (12 months) 2000 Profits: $-12,800 (12 months) Stock Ticker: GEEK 1999 Sales: $18,100 1999 Profits: $-2,500 1998 Sales: $10,600 1998 Profits: $1,000 Employees: 280 1997 Sales: $9,400 1997 Profits: $-3,800 Fiscal Year Ends: 6/30 1996 Sales: $3,800 1996 Profits: $-3,400


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Rapid growth through acquisitions.




Bonus: Bonus:

$ $


Southwest: Y

Midwest:

Southeast:


Northeast:

International:

286


INTERNET CAPITAL GROUP INC

www.internetcapital.com





Profits: 13 Y Y Y Y Y




TYPES OF BUSINESS: Investment-E-Commerce Companies Business-to-Business e-Commerce Technology Infrastructure Providers Horizontal Service Providers Vertical Solutions Providers Procurement Solutions

Internet Capital Group, Inc. is an Internet holding company engaged in business-to-business e-commerce through a network of partner companies. The firm provides operational assistance, capital support, industry expertise and a strategic network of business relationships that is intended to maximize the long-term market potential of more than 49 business-to-business e-commerce partner companies. Internet Capital Group focuses on two types of business-to-business e-commerce companies: market makers and infrastructure service providers. Market makers bring buyers and sellers in a particular industrial marketplace together to exchange products, services and information via the Internet. Infrastructure service providers assist traditional businesses in one of four ways: providing strategic consulting, systems integration, software or outsourced services. The firm provides strategic guidance to its partner companies regarding market positioning, business model development and market trends. In addition, Internet Capital advises its partner companies' management and directors on day-today management and operational issues. The company plans to open a new office in Europe in an effort to expand its overseas presence. Internet Capital recently announced several changes to its partner company network, including the sale of Servicesoft, the sale of eChemicals and the merger of two Internet Capital partner companies, FreeBorders and Applied Intranet Technologies. This consolidation will create a standard web-based technology platform for members of the apparel industry to facilitate trading, development and communication at all points in the supply chain. The combined entity is expected to bring increased organizational efficiency and profitability to the apparel industry. Internet Capital also announced that its partner company, RightWorks Corporation, has agreed to merge with i2 Technologies, Inc.

BRANDS/DIVISIONS/AFFILIATES: VerticalNet, Inc. Universal Access, Inc. eMerge Interactive, Inc. Onvia.com, Inc. Breakaway Solutions ICG Asia Ltd. ClearCommerce RightWorks

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Walter W. Buckley III, CEO Walter W. Buckley III, Pres. Ed West, CFO Karen Francis, Chief Mktg. Officer Penny Stoker, VP-Human Resources Richard G. Bunker, Chief Tech. Officer Matthew Warwick, Associate-Info. Tech. Henry N. Nassau, Sec. Henry N. Nassau, General Counsel Bruce Armstrong, VP-Oper. Sally Herbert, VP-Bus. Dev. Richard White, Man. Dir.-Investor Rel. Richard White, Man. Dir.-Tresury Nigel Andrews, Venture Partner Tuan Lam, Man. Dir., Acquisitions Raymond K. Morgan, VP-Finance Kamal Advani, VP-Financial Oper.

Phone: 610-989-0111 Fax: 610-989-0112 Toll-Free: Address: 435 Devon Park Dr., Bldg. 800, Wayne, PA 19087 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $42,935 (12 months) 2000 Profits: $-659,913 (12 months) Stock Ticker: ICGE 1999 Sales: $16,536 1999 Profits: $-29,777 1998 Sales: $3,100 1998 Profits: $13,900 Employees: 107 1997 Sales: $ 800 1997 Profits: $-6,600 Fiscal Year Ends: 12/31 1996 Sales: $ 300 1996 Profits: $-2,100


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,000 Bonus: Stock Purch. Plan: Second Exec. Salary: $225,000 Bonus: Success in fostering the growth of startups/Owns a major position in VerticalNet..



$125,000 $112,500


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y


287

INTERNET COMMERCE & COMMUNICATIONS INC www.iccx.net Industry Group Code: 541512 Ranks within this company's industry group: Sales: 5 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:




Profits: 10

Y Y Y



Y Y Y Y Y


TYPES OF BUSINESS: Internet Service Provider E-business Applications Web Hosting Web Design Marketing Services Colocation of Servers

Internet Commerce & Communications, Inc. (ICC), formerly known as RMI.NET, is a national e-commerce and connectivity company focusing on web solutions for small and medium-sized businesses. The company’s services include e-business applications, consulting, web hosting, web design and marketing. Moreover, ICC offers businesses an alternative to shared server resources by co-locating their servers in the ICC data center. The company’s data center provides redundant connections to the Internet, redundant power supplies, video monitoring, tape backups and customer service and support. The firm’s consultants monitor a customer’s network to determine traffic/protocol distribution, utilization, network congestion, application usage and performance inefficiencies. ICC also provides a broad range of transport services for multi-location enterprise network access, including ATM, IP, dedicated private line and frame relay services. The company offers a training program for its customers and their employees, and the classes range of basic access training to HTML programming. The firm’s WebZone portal provides multiple services, including a search engine with a large database of reference information, an audio feed and a stock quote service. Recently, ICC sold its dial-up customer base to EarthLink in an effort to shift its focus to web solutions for small and mid-sized businesses.

BRANDS/DIVISIONS/AFFILIATES: RMI.NET WebZone

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Douglas H. Hanson, CEO Douglas H. Hanson, Pres. W. Jeff Swenson, COO Jon A. Steging, Interim CFO Shauna Callahan, Controller Christopher J. Melcher, Corp. Sec. Christopher J. Melcher, General Counsel/VP-Legal & Legislative Affairs Charles Eazor, Sr. VP-Oper. Paula M. Eazor, Sales Mgr., Voice Sys. Div. E. Stephen Shriver, Sr. Account Mgr., Voice Sys. Div.

Phone: 303-672-0700 Fax: 303-672-0711 Toll-Free: 800-864-4344 Address: 999 18th, Ste. 2201, Denver, CO 80202 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $45,400 (12 months) 2000 Profits: $-47,500 (12 months) Stock Ticker: ICCX 1999 Sales: $30,100 1999 Profits: $-24,900 1998 Sales: $10,100 1998 Profits: $-10,700 Employees: 379 1997 Sales: $6,100 1997 Profits: $-4,200 Fiscal Year Ends: 12/31 1996 Sales: $3,300 1996 Profits: $-2,300


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $320,003 Stock Purch. Plan: Y Second Exec. Salary: $250,000 Very good market share in Colorado.



Bonus: Bonus:

$10,527 $60,308


Southwest: Y

Midwest: Y

Southeast:


Northeast:

International:

288


INTERNET INITIATIVE JAPAN INC

www.iij.ad.jp





Profits: 102

Y Y



Y Y


TYPES OF BUSINESS: Internet Service Provider Web Server Hosting ID Gateway Service DNS Service Systems Integration

Internet Initiative Japan, Inc. (IIJ) provides Internet access and service to users in Japan, including corporations and other Internet service providers. The company offers total Internet solutions, including such services as connectivity, security, web design and hosting and systems integration. The company leases networks connecting Japan to the U.S. via one of the largest Internet network backbones in Japan. IIJ's Japan-US lines are connected directly to Internet exchange points in the U.S., and their lines serve as the main backbone for the increasing volume of Internet traffic between the U.S. and the Asia Pacific region. IIJ Group companies each apply the company's amassed engineering knowledge to their respective fields of specialty. Asia Internet Holding Co., Ltd. is building Internet infrastructure in Asia. IIJ Media Communications, Inc. provides engineering expertise that focuses on media development. IIJ Technology, Inc. engineers and implements networks. Crosswave Communications, Inc. is building Japan's first new-generation network infrastructure optimized for data communications. The company also owns a stake in Asia Internet Holding Co., Ltd., the firm that constructed and operates the A-Bone network. A-Bone is an Internet backbone network that covers the Asia Pacific region, and directly links countries with high-speed and large-capacity circuits. In recent news, Asia Internet has announced that it will expand the service area of the A-Bone Roaming Platform to the Philippines, Thailand and Malaysia. Having the new access points added will result in A-Bone covering 6 countries in the Asia region and 26 European countries, based on a global alliance with KPNQwest Communication Services B.V. IIJ recently announced a contract from At Home Japan Co., Ltd., a group company of Excite@Home in the U.S. and one of Japan's largest CATV networks, for broadband connectivity to the IIJ backbones.

BRANDS/DIVISIONS/AFFILIATES: Backup 4U Enterprise IIJ America IIJ Technology, Inc. Crosswave Communications, Inc. AIH A-Bone IIJ Media Communications, Inc. Asia Internet Holding Co., Ltd. KPNQwest

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Koichi Suzuki, CEO Koichi Suzuki, Pres. Yasuhiro Nishi, CFO/ Chief Acc. Officer Toshiya Asaba, Co-Chief Tech. Officer Akio Onishi, Chief Strategic Officer Junko Higasa, Public Relations Mami Ogawa, Investor Rel. Kazumasa Utashiro, Co-Chief Tech. Officer Shunichi Kozasa, Exec. Officer Hideshi Hojo, Exec. Officer

Phone: +81-3-5259-6000 Fax: 81-3-5259-6001 Toll-Free: Address: Takebashi Yasuda Bldg., 3-13, Kanda Nishiki-cho, Chiyoda-ku Tokyo, 101-0054 Japan

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $203,500 (12 months) 2000 Profits: $-38,500 (12 months) Stock Ticker: IIJI 1999 Sales: $118,800 1999 Profits: $-12,000 1998 Sales: $99,100 1998 Profits: $-2,700 Employees: 339 1997 Sales: $68,600 1997 Profits: $1,600 Fiscal Year Ends: 3/31 1996 Sales: $32,600 1996 Profits: $-2,600


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Combines several comprehensive Internet delivery-related businesses.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


289

INTERNET PICTURES CORP

www.ipix.com




Y

Profits: 20





TYPES OF BUSINESS: Software-IPIX Technology Media Processing and Distribution Dynamic Imaging Solutions Still and Motion Picture Processing

Internet Pictures Corporation (iPIX), formerly Interactive Pictures Corporation, provides global visual content and infrastructure for leading e-commerce and new media web sites. The company produces interactive imaging for the Internet, allowing users to step inside the picture with iPIX technology. This technology is changing the way real estate is sold, vacations and business trips are planned and the way news is delivered. The company’s multidimensional, 360-degree environment provides a complete field of vision that can be navigated by the viewer. Companies are using iPIX’s technology to create virtual tours and multimedia content to enhance marketing and accelerate e-commerce. iPIX customers include the Hilton Hotels, Disney, Toyota, Intel, Prudential, CNN, MTV, Microsoft and NASA. When watching an iPIX movie, the viewer can control the point-of-view by moving a mouse or other control device to look up, down, left, right, ahead and behind. These images are captured through the use of two opposing fisheye lenses and a standard film or digital video camera. iPIX software corrects for the fisheye distortion and records ground-to-sky images. In recent news, the company’s technology has enabled Avis Rent A Car customers to be the first in the rental car industry to get virtual tours of the vehicles they want to choose. Avis customers can now preview the look and feel of a vehicle before they rent. This is accomplished through iPIX's Immersive 360° images, which give drivers the opportunity to capture the full ambiance, including legroom, leather seats, and the entire dashboard. iPIX recently entered into a cooperative marketing agreement with AXCESS Inc., a provider of asset management products and solutions. In other news, Imaging Services Corporation has announced its spin-off from iPIX, to a private group of investors.

BRANDS/DIVISIONS/AFFILIATES: Wizard iPIX Dynamic Images 360 Suite Virtual Tour Viewer Image Keys Host@iPIX AXCESS, Inc. Interactive Pictures Corporation

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Donald Strickland, CEO Donald Strickland, Pres. Sarah Pate, Acting CFO Stuart Roberson, Sr. VP-Mktg. Christy Wilson, VP-Human Resource Admin. Lisa Wood, Sr. VP-Tech./Product Planning Michael J. Tourville, VP-Product Eng. Matt Heiter, Exec. VP/Corp. Sec. Matt Heiter, Exec. VP/General Counsel Joseph M. Viglione, VP-Admin. Stu Roberson, Investor Rel. Mark R. Searle, COO Sarah Pate, Sr. VP-Solutions Sales Bill Gubbins, Sr. VP-Entertainment Steve Zimmerman, Sr. VP/Corp. Fellow

Phone: 423-482-3000 Fax: 423-482-5447 Toll-Free: 888-909-4749 Address: 1009 Commerce Park Dr., Oak Ridge, TN 37830 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $53,673 (12 months) 2000 Profits: $-346,595 (12 months) Stock Ticker: IPIX 1999 Sales: $12,523 1999 Profits: $-76,603 1998 Sales: $3,118 1998 Profits: $-15,065 Employees: 544 1997 Sales: $2,492 1997 Profits: $-5,721 Fiscal Year Ends: 12/31 1996 Sales: $1,545 1996 Profits: $-1,284


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $424,992 Bonus: $250,000 Stock Purch. Plan: Second Exec. Salary: $292,624 Bonus: $75,000 Very successful and innovative multimedia technology for the Internet/Excellent client base.




Southwest:

Midwest:

Southeast: Y


Northeast:

International: Y

290


INTERNET SECURITY SYSTEMS INC Industry Group Code: 511200 Ranks within this company's industry group: Sales: 38 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y

www.iss.net Profits: 67





TYPES OF BUSINESS: Computer Software-Network Security Network Security Monitoring Software Remote Security Management Outsourced Security Management Services

Internet Security Systems is a leading provider of total information security management for networks, servers, applications and desktops. The company’s SAFEsuite provides market-leading intrusion detection for hosts and networks, threat and security policy compliance assessment for hosts, networks and databases and innovative security decision support for e-businesses seeking an in-house information security solution. Recently, the firm formed a partnership with Marconi, a global supplier of advanced communications, to provide customers with a comprehensive line of managed security services for remote information protection. Under the terms of the partnership, Marconi adds the company’s Managed Security Services to its portfolio, offering enterprises, e-commerce and service providers a comprehensive solution for remote security management and around-the-clock network protection. The partnership comes as a result of the firm’s strategy to deliver its full array of managed security services through leading service providers worldwide. Moreover, Internet Security Systems recently formed a strategic alliance with Interland, Inc. to deliver a comprehensive set of managed web site security services to small and medium-sized enterprises enabling around the clock security management and online information protection. The alliance allows Interland to deploy the company’s managed security services from its data centers, delivering continuous remote management of customers’ firewalls, virtual private network services and intrusion detection services. In the fall of 2000, Internet Security Systems entered into an alliance with Visa U.S.A. to test Visa’s newly developed Electronic Compliance Monitoring program. The firm provided routine vulnerability monitoring through a remote, managed security service that utilizes mock attempts to compromise merchants’ networks, systems and databases.

BRANDS/DIVISIONS/AFFILIATES: SAFEsuite Marconi Interland, Inc. Visa U.S.A. Marsh & McLennan Companies, Inc. ePatrol RealSecure Server Sensor ISYI

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Thomas E. Noonan, CEO Thomas E. Noonan, Pres. Richard Macchia, CFO/VP-Finance M. Thomas McNeight, VP-Americas Sales Christopher W. Klaus, Chief Tech. Officer Mike Starr, CIO Richard Macchia, VP-Admin. Glenn McGonnigle, VP-Bus. Dev. Tim McCormick, VP-Corp. Mktg. H. Keith Cooley, VP-Enterprise Software Steve Russ, VP-Market/Brand Strategy & Corp. Dev. Nancy Blair, VP-Threat Management Products

Phone: 404-236-2600 Fax: 404-236-2626 Toll-Free: Address: 6303 Barfield Rd., Atlanta, GA 30328 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $194,975 (12 months) 2000 Profits: $18,315 (12 months) Stock Ticker: ISSX 1999 Sales: $116,487 1999 Profits: $7,490 1998 Sales: $57,088 1998 Profits: $-3,893 Employees: 1,183 1997 Sales: $25,425 1997 Profits: $-3,306 Fiscal Year Ends: 12/31 1996 Sales: $9,525 1996 Profits: $- 873


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $196,875 Stock Purch. Plan: Y Second Exec. Salary: $142,000 Leading provider of total information security management.



Bonus: Bonus:

$18,500 $32,890


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


291

INTERWOVEN INC

www.interwoven.com




Y

Profits: 1





TYPES OF BUSINESS: Computer Software-Web Content Management

Interwoven is a provider of software products and services that help businesses and other organizations manage the information that makes up the content of their web sites. The firm’s flagship software product, TeamSite, is designed to help customers develop, maintain and extend large web sites. TeamSite incorporates widely accepted Internet industry standards and is designed with an open architecture that allows it to support a wide variety of web authoring tools and web application servers. Interwoven’s customers can manage web content, control the versions of their web sites, manage web site contribution and content approval processes, and develop eBusiness applications. The company’s OpenDeploy product allows customers to automate the distribution of web content across multiple web sites. By using Interwoven’s products, businesses can lower web operating costs, establish a differentiated presence on the web and attract and retain customers. The firm has licensed its products to such customers as including AltaVista, AT&T/TCI, BellSouth, Best Buy, Cisco Systems, eBay, E*Trade, FedEx, Gap, General Electric, USWeb/CKS, Viacom/Nickelodeon and Yahoo!/GeoCities. Interwoven’s products are designed to integrate with web authoring tools and web application servers offered by other Internet technology vendors, and to meet the demanding openness and scalability required of Internet software products. The scalability of Interwoven’s products allows customers to manage hundreds of thousands of computer files that contain web content and enables hundreds of employees throughout the enterprise to contribute content. The company intends to continue to invest significantly in research and development to increase the functionality of its products while adopting industry standards. The firm's employees take company rafting trips, play softball and partake in sumo wrestling. The office is a casual environment.

BRANDS/DIVISIONS/AFFILIATES: TeamSite OpenDeploy BroadVision Bluestone

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Martin W. Brauns, CEO Martin W. Brauns, Pres. David Allen, Sr. VP/CFO Michael A. Backlund, Sr. VP-Worldwide Sales Doreena Ross, VP-Human Resources Alex Choy, VP-Systems Tech. Group Jack S. Jia, VP-Eng. Anita Brunner, VP/General Counsel Michael A. Backlund, Sr. VP-Field Oper. Frank Florence, Sr. VP-Bus. Dev. John Graham-Cumming, VP-Internet Tech. Kevin Hayden, VP-Corp. Comm. Joe Ruck, VP-Mktg. John van Siclen, Sr. VP-Corp. Dev & Product Mgmt. David Cassady, VP-Sales-The Americas Marc Carignan, VP-Professional Services

Phone: 408-774-2000 Fax: 408-774-2002 Toll-Free: Address: 1195 W. Fremont Ave., Ste. 2000, Sunnyvale, CA 94087-3825 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $132,100 (12 months) 2000 Profits: $-32,100 (12 months) Stock Ticker: IWOV 1999 Sales: $16,806 1999 Profits: $-15,655 1998 Sales: $4,003 1998 Profits: $-6,344 Employees: 888 1997 Sales: $ 168 1997 Profits: $-2,948 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 510


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,000 Bonus: $300,000 Stock Purch. Plan: Second Exec. Salary: $145,000 Bonus: $155,000 TeamSite allows large numbers of contributors across an enterprise to add web content in a carefullymanaged process/Outstanding corporate client list.




Southwest:

Midwest:

Southeast:


Northeast:

International:

292


INTRAWARE INC

www.intraware.com



Y



Profits: 2

Y




TYPES OF BUSINESS: Software Evaluation and Procurement Services

Intraware, Inc. is a provider of technology management solutions, offering software and services that optimize the purchase, delivery, maintenance and ongoing management of technology assets. The company’s SubscribeNet service is a personalized, proactive software update management service that enables customers to keep their business software up to date with proactive email notifications. The SubscribeNet system sends an email to end-users whenever an update, bug fix or patch becomes available for a supported software application licensed through Intraware. The firm’s IT asset management services allow customers to automate intracompany workflow, monitor and forecast the costs associated with their IT assets and renew IT contracts and content subscriptions. In an effort to reach a broader enterprise user base, Intraware recently launched Argis 7.0, IT asset management software that features webbased capabilities. The new Argis Web Reporting functionality allows users to generate online reports to support management functions such as budgeting, planning and deployment. Additionally, the company’s software procurement services simplify complex bundling and pricing options, electronically deliver large software products and enable real-time pricing and management of licenses. The firm uses its NetInsights newsletter, trade shows, seminars, direct mail, online promotions and regional marketing to heighten awareness of its brand among IT professionals and government agencies.

BRANDS/DIVISIONS/AFFILIATES: SubscribeNet Argis NetInsights ContractDirector Content Control Compariscope

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Peter H. Jackson, CEO Frost R. R. Prioleau, Pres. Don Freed, CFO Norm Pensky, Sr. VP-Worldwide Sales Joanie Creger, Dir.-Human Resources Paul A. Martinelli, Chief Tech. Officer John J. Moss, General Counsel Dave Dunlap, Sr. VP-Bus. Dev. Catherine Turner Keim, VP-e-commerce James Brentano, Exec. VP-Strategic Tech. Kathy Shoop, VP-Corp. Mktg. Larry Shoup, Sr. VP-Product Strategy Anita A. Youmans-Trone, VP-Finance

Phone: 925-253-4500 Fax: 925-253-4599 Toll-Free: 888-446-8729 Address: 25 Orinda Way, Ste. 101, Orinda, CA 94563 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $96,914 (12 months) 2000 Profits: $-27,951 (12 months) Stock Ticker: ITRA 1999 Sales: $38,568 1999 Profits: $-15,024 1998 Sales: $10,444 1998 Profits: $-6,033 Employees: 365 1997 Sales: $ 6 1997 Profits: $-1,507 Fiscal Year Ends: 2/28 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y Focus on business software buyers.




Bonus: Bonus:

$40,000 $126,069


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y


293

INTUIT INC

www.intuit.com



Y


Y

Profits: 4





TYPES OF BUSINESS: Computer Software-Financial Management Small Business Accounting Software Consumer Finance Software Tax Preparation Software Online Financial Services Online Home Loans Online Insurance

Intuit, Inc. is a leading provider of financial software and web-based services for consumers, small businesses and accounting professionals. The company’s Quicken product line simplifies personal finance, small business management, payroll processing, tax preparation and filing and online home loans. The firm’s QuickBooks product line brings extensive bookkeeping capabilities to small business users in an easy-to-use design that does not require customers to be familiar with debit/credit accounting. Moreover, the QuickBooks Internet Gateway platform gives QuickBooks customers direct access to a broad range of online services that address the specific needs of small businesses. For example, the QuickBooks Merchant Account Service enables small businesses to accept credit card payments from their customers. QuickBooks also features the Site Builder web site creation tool, a subscription service that enables small businesses to set up and maintain professional-looking web sites quickly and inexpensively. The company’s Quicken.com web site enables customers to automate financial management tasks and make better financial decisions by giving them software tools, resources and objective information about a variety of personal finance topics such as investment and retirement. Intuit’s Quicken TurboTax line of products makes it easy for individuals and small business owners to prepare their own federal and state income tax returns. The firm has initiated the Quicken Tax Freedom Project, a service initiative that provides free online tax preparation and electronic filing services to federal and state tax filers with adjusted gross incomes of $20,000 or less. In the Spring of 2001, the company and Compaq Computer Corporation reached an agreement that names Compaq as the preferred technology provider for the company’s information technology needs. In addition, under the terms of the agreement, Compaq bundles select Quicken products on its PCs. Intuit offers its employees a range of child and elder care referral services, as well as tuition reimbursement. The company has a casual dress policy.

BRANDS/DIVISIONS/AFFILIATES: Quicken QuickBooks Quicken TurboTax QuickBooks Pro QuickenMortgage QuickTax Lacerte Compaq Computer Corporation

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Stephen M. Bennett, CEO Stephen M. Bennett, Pres. Greg J. Santora, CFO/Sr. VP-Finance Caroline F. Donahue, VP-Sales Sherry Whiteley, VP-Human Resources Jennifer J. Hall, VP-Tech. Oper. Sonita Ahmed, Controller Catherine L. Valentine, Corp. Sec. Catherine L. Valentine, General Counsel David A. Kinser, Sr. VP-Service Delivery & Oper. Raymond G. Stern, Sr. VP-Corp. Strategy & Mktg. Bernard F. McKay, VP-Corp. Affairs Linda Fellows, VP-Investor Rel. Linda Fellows, Treas. Alan A. Gleicher, Sr. VP-Int'l Bus. Div. Larry J. Wolfe, Sr. VP-Tax Products Div. Sonita Ahmed, VP-Finance Paul English, VP-Tech.

Phone: 650-944-6000 Fax: 650-944-3699 Toll-Free: 800-446-8848 Address: 2535 Garcia Ave., Mountain View, CA 94043 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,093,825 (12 months) 2000 Profits: $305,661 (12 months) Stock Ticker: INTU 1999 Sales: $940,435 1999 Profits: $386,564 1998 Sales: $689,282 1998 Profits: $6,182 Employees: 4,850 1997 Sales: $649,745 1997 Profits: $79,830 Fiscal Year Ends: 7/31 1996 Sales: $567,173 1996 Profits: $-18,695




Profit Sharing: Y

Top Exec. Salary: $475,000 Bonus: $430,350 Second Exec. Salary: $450,000 Bonus: $425,635 Broad customer base for product upgrades and line extensions/Excellent web-based marketing strategy.



Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

294


ITXC CORP

www.itxc.com




Profits: 4




Y


TYPES OF BUSINESS: Internet Telecommunications Services-IP Telephony

ITXC (Internet Telephony eXchange Carrier) Corporation was founded in 1997 with seed money from AT&T and VocalTec Communications. The company established and operates ITCX.net, which uses the public Internet to offer international and U.S. domestic call completion to traditional carriers, resellers, portals, computer manufacturers and communications web sites at a substantially lower cost. ITXC.net is the largest global network for Internet voice with 309 points of presence (PoPs) in 168 cities and in 74 countries. Fourteen out of the top 15 US based international long-distance providers, most competitive carriers in Europe and many government owned telephone companies have chosen ITXC to route calls. The global network uses its patent-pending BestValue Routing applications to proactively manage and maintain voice quality over the Internet. BestValue Routing dynamically routes around Internet congestion and finds the best route to the called location. The company has offices in New Jersey, Singapore, Miami and London. In November of 2000, ITXC received the World Communication Award 2000 for Best Wholesale Carrier and was also named the second fastest growing technology company in the US over the last three years in the Deloitte & Touche Technology 500 Rising Star program. Recently, The company was placed on the Standard 100 Index, the premiere stock index tracking the Internet economy. ITXC had a record day in March 2000 when it carried more than two million minutes of wholesale Internet telephony traffic on its ITXC.net global infrastructure. Since its inception in 1998, ITXC.net has carried over one billion minutes of wholesale traffic. This company offers full benefits to its employees, including vision and dental care as well as tuition reimbursement.

BRANDS/DIVISIONS/AFFILIATES: ITXC.net WWeXchange Borderless800 CRANS SNARCS webtalkNOW! Internet Telephony eXchange Carrier

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Tom I. Evslin, CEO Tom I. Evslin, Pres. John G. Musci, COO Edward B. Jordan, Exec. VP/CFO Mary Evslin, VP-Mktg. Erica Fein, Human Resources Mgr. Brad Miller, Exec. VP-Eng./Network Dev. William Diaz, VP-Oper. Tom Shoemaker, VP-Bus. Dev. Edward B. Jordan, Treas. Steve Ott, Exec. VP-Global Sales Eric Weiss, Exec. VP/ITXC.net Jeff Gaus, VP-Mktg.-e-commerce Brad Timchuk, VP-Sales-ITXC.net

Phone: 609-750-3333 Fax: 609-419-1511 Toll-Free: Address: 600 College Rd. East, Princeton, NJ 08540 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $84,783 (12 months) 2000 Profits: $-70,964 (12 months) Stock Ticker: ITXC 1999 Sales: $25,411 1999 Profits: $-19,664 1998 Sales: $1,891 1998 Profits: $-7,222 Employees: 303 1997 Sales: $ 100 1997 Profits: $ 600 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,769 Stock Purch. Plan: Y Second Exec. Salary: $232,308 Powerful affiliates/Operations exist worldwide.



Bonus: Bonus:

$153,672 $150,000


Southwest:

Midwest:

Southeast: Y


Northeast: Y

International: Y


295

IVILLAGE INC

www.ivillage.com



Y Y Y



Profits: 29

Y




TYPES OF BUSINESS: Online Women's Network Educational Materials Publishing Cable TV Programming

iVillage, Inc. is a media company that operates iVillage.com, Lamaze Publishing and the Newborn Channel. iVillage.com is a leading women’s online destination that provides practical solutions and everyday support for women 18 years of age and older. Topics discussed on the web site’s channels include astrology, pregnancy, books, entertainment and health. The iVillage web site is organized into communities across multiple topics of high importance to women and offers interactive services, peer support, content and online access to experts and tailored shopping opportunities. Membership to iVillage.com is free and provides features such as email, personal homepages, instant messaging and other community tools. Sponsorships allow the web site to cater to the specific goals of advertisers in the areas of impressions, product research, market research, new product launches, list development, product information and repositioning. Sponsors also have the opportunity to develop a dialogue with their key consumer prospects through iVillage.com’s message boards, chats, polls and special events. Lamaze Publishing produces educational materials for expectant and new parents and is used to solidify iVillage’s strong position in the parenting category. The firm’s Newborn Channel division is a satellite television network that instructs mothers in their hospital rooms after they have given birth. Recently, the company and DASANI agreed to design, develop and execute a national marketing program. The company recently awarded pink slips to 50% of its staff.

BRANDS/DIVISIONS/AFFILIATES: Lamaze Publishing Newborn Channel

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Douglas W. McCormick, CEO Scott Levine, CFO John M. Barbera, Pres.-Sales & Sales Mktg. Colleen Longstree, Human Resources Richard A. Caccappolo, Chief Tech. Officer Steven A. Elkes, Exec. VP-Oper. & Bus. Affairs Nancy Alpert, Sr. VP-Corp. Dev. Nancy Evans, Editor-in-Chief Scott Levine, Chief Acc. Officer Richard A. Caccappolo, Sr. VP-Product Dev. Debbie Reichig, Sr. VP-Mktg. & Research

Phone: 212-206-3100 Fax: 212-604-9133 Toll-Free: Address: 512 7th Ave., New York, NY 10018 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $76,400 (12 months) 2000 Profits: $-191,400 (12 months) Stock Ticker: IVIL 1999 Sales: $36,600 1999 Profits: $-93,000 1998 Sales: $12,500 1998 Profits: $-43,700 Employees: 309 1997 Sales: $6,000 1997 Profits: $-21,300 Fiscal Year Ends: 12/31 1996 Sales: $ 700 1996 Profits: $-9,700


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $400,079 Stock Purch. Plan: Y Second Exec. Salary: $325,144 Has received tremendous media coverage and major financial backing.



Bonus: Bonus:

$90,000 $84,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

296


IXL ENTERPRISES INC

www.ixl.com





Profits: 17

Y Y




TYPES OF BUSINESS: Consulting-Internet Solutions Web Site Design Application Integration

iXL Enterprises, Inc. is a leading business and technology consultancy that designs, develops and deploys Internetbased e-business solutions for corporations. These solutions typically include multiple capabilities such as business strategy consulting, creative design, information architecture, software engineering and project management. iXL uses its engineering capabilities to deliver complex e-business solutions by employing technologies such as Java, XML, Perl, CGI, C and C++. The firm solves fundamental business problems by digitizing and integrating a company’s sales, customer service, training, production and distribution process to facilitate interactions with customers, employees and suppliers across all channels. Recently, the company launched its CXM customer experience management solution for the banking, capital and insurance industries. The CXM solution creates an outside-in perspective that manages experiences from a customer’s point-of-view and delivers a consistent customer experience throughout an enterprise’s points of sale and service. In the Summer of 2001, the firm and Intel Solution Services opened the iXL and Intel Solution Center, a state-of-the-art facility offering engineering expertise and equipment to develop, test and deploy strategic e-business solutions. The center, located at iXL’s Atlanta headquarters, provides an optimal environment for clients to safely test, tune and prove ebusiness solutions with minimal impact on their day-to-day operations. The company has entered into a strategic alliance with Annuncio Software to pursue joint marketing and sales opportunities. Moreover, iXL has added Annuncio’s e-marketing platform to its enterprise relationship management solutions offering.

BRANDS/DIVISIONS/AFFILIATES: CXM iXL and Intel Solution Center Annuncio Software

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Christopher M. Formant, CEO Christopher M. Formant, Pres. Michael J. Casey, CFO Paul S. Barth, Chief Tech. Officer William H. Smith, CIO Theodore W. Browne II, General Counsel Panna Sharma, Chief Strategy Officer Lorin Coles, Sr. VP-Alliances Jim Rendek, Chief Creative Officer

Phone: 404-279-1000 Fax: 404-279-3801 Toll-Free: Address: 1600 Peachtree St. NW, Atlanta, GA 30309 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $359,300 (12 months) 2000 Profits: $-352,500 (12 months) Stock Ticker: IIXL 1999 Sales: $218,300 1999 Profits: $-70,200 1998 Sales: $64,800 1998 Profits: $-48,900 Employees: 1,500 1997 Sales: $19,000 1997 Profits: $-15,400 Fiscal Year Ends: 12/31 1996 Sales: $5,400 1996 Profits: $-1,500


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y Top-notch client roster.




Bonus: Bonus:

$150,000 $37,072


Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


297

J C PENNEY COMPANY INC

www.jcpenney.net


Y



Profits: 1



Y



TYPES OF BUSINESS: Department Stores, Retail Drug Stores Online Retailing Catalog Sales Consumer Banking--VISA & MasterCard

J.C. Penney Company, Inc. is a major retailer that provides merchandise and services to consumers through department stores and catalogs. The company markets predominantly family apparel, jewelry, shoes, accessories and home furnishings. In addition, the company, through its wholly owned subsidiary, Eckerd Corporation, operates a chain of drugstores throughout the Northeast, Southeast and sunbelt regions of the U.S. JCPenney.com put the firm's entire 250,000 product offering online in 1999, after its smaller debut in 1994. As of mid 2000, it is the nation's most popular online apparel and home furnishings site, and the second most visited clicks and mortar site next to Barnesandnoble.com. Online sales were $300 million in 2000 (while the entire Internet/catalog division did $4 billion--equal to about 15% of total company revenues) and $1 billion in online sales will be achieved by 2002. Stores receive revenue credit for online/catalog sales made within their regions. Penney also operates the nation's most successful general catalog business. Most catalog customers order by phone or online and then pick up their items at special desks within the retail stores. J.C. Penny is suffering from results and intense competition.In early 2001, the company announced plans to shut 44 under-performing J.C. Penney stores along with 10 regional Eckerd's offices. About 5,000 layoffs were planned as a result. J.C. Penney store sales per square foot average about $130, far below the industry average of $232. The firm's challenge for 2001 and beyond is to position the Penney stores' with a meaningful brand image, while reducing costs and improving sales. Meanwhile, its Eckerd drug store chain will curtail its expansion plans while it attempts to compete successfully against industry leader Walgreen's.

BRANDS/DIVISIONS/AFFILIATES: JCPenney Funding Corporation Thrift Drug, Inc. JCPenney Insurance Group, Inc. JCPenney Consumer Banking Services Eckerd Corporation Fay's Incorporated JCP Realty, Inc. JCP Receivables, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. James E. Oesterreicher, CEO Vanessa Castagna, Pres. Vanessa Castagna, COO Robert B. Cavanaugh, Exec. VP/CFO Gary L. Davis, Chief Human Resources Officer Stephen F. Raish, Exec. VP/CIO Charles R. Lotter, Exec. VP/Corp. Sec. Charles R. Lotter, General Counsel Gary L. Davis, Chief Admin. Officer Paul Pappajohn, Pres.-JC Penney E-Commerce John Irvin, Pres.-JC Penney Catalog and Internet B. D. Feiwus, Sr. VP Catalog Sales Beryl Raff, Sr. VP-Fine Jewelry

Phone: 972-431-1000 Fax: 972-431-1362 Toll-Free: 800-953-9421 Address: 6501 Legacy Dr., Plano, TX 75024 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $31,743,000 (12 months) 2000 Profits: $336,000 (12 months) Stock Ticker: JCP 1999 Sales: $29,761,000 1999 Profits: $594,000 1998 Sales: $30,410,000 1998 Profits: $566,000 Employees: 291,000 1997 Sales: $23,471,000 1997 Profits: $565,000 Fiscal Year Ends: 1/31 1996 Sales: $21,242,000 1996 Profits: $838,000


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $1,056,457 Bonus: $1,027,645 Stock Purch. Plan: Second Exec. Salary: $612,235 Bonus: $449,886 One of the nation's largest drug store chains since the acquisition of Eckerd/Very strong human resources/One of the most successful retail catalog operations in the industry/A leading e-commerce business.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

298


J2 GLOBAL COMMUNICATIONS INC

www.j2.com





Profits: 1

Y



Y


TYPES OF BUSINESS: Unified Messaging Internet-Based Faxing Internet-Initiative Conferencing

J2 Global Communications, Inc., formerly known as JFAX.COM, is an Internet-based global provider of messaging and communications services to individuals and businesses. The company offers customers an IPbased, fully integrated outsourced solution designed to replace or augment individual and corporate faxing and communications systems. The firm’s jConnect services allow customers to send and receive faxes and voice messages via e-mail attachments. Moreover, jConnect Premier customers can reply to an e-mail with a voice message and forward faxes to the nearest fax machine. In the Spring of 2001, the company partnered with Intacct Corporation, to create electronic faxing of complete or partial accounting reports and documents over the Internet. The new feature gives users the flexibility to send a single page, multiple pages or complete documents electronically without tedious printing, faxing or mailing of reports. The firm has introduced j2 Corporate, which provides key features such as web-initiated conference calling. With this new service, fax and IT administrators can import their employee e-mail list and assign phone numbers for all users in an instant. j2 Corporate allows thousands of employees to send and receive faxes to and from their desktops within minutes. J2 Global Communications, Inc. offers its employees incentive bonuses and dental and vision insurance.

BRANDS/DIVISIONS/AFFILIATES: JFAX.COM jConnect j2 Corporate

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Nehemia Zucker, CFO Lester Morales, Sr. VP-Tele-Sales Patty Brunton, VP-Human Resources Lee D'Angelo, Chief Tech. Officer Kamran Izadpaneh, VP-Eng. Jeffrey D. Adelman, Corp. Sec. Patty Brunton, VP-Admin. Scott Turicchi, Exec. VP-Corp. Dev. Tim Johnson, VP-Bus. Dev. Bita Klein, VP-Customer Service & Quality

Phone: 323-860-9200 Fax: 323-464-1446 Toll-Free: 888-438-5329 Address: 6922 Hollywood Blvd., Ste. 900, Hollywood, CA 90028 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $13,933 (12 months) 2000 Profits: $-22,219 (12 months) Stock Ticker: JCOM 1999 Sales: $7,643 1999 Profits: $-17,440 1998 Sales: $3,500 1998 Profits: $-17,200 Employees: 130 1997 Sales: $ 700 1997 Profits: $-4,700 Fiscal Year Ends: 12/31 1996 Sales: $ 100 1996 Profits: $- 800


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $181,731 Stock Purch. Plan: Second Exec. Salary: $181,731 True global capabilities in more than 200 nations.



Bonus: Bonus:

$ $43,125


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


299

JDS UNIPHASE CORP

www.jdsuniphase.com




Y Y

Profits: 9





TYPES OF BUSINESS: Telecommunications Equipment-Laser Subsystems Optoelectronics Optical Networking Equipment

JDS Uniphase Corporation, the result of a merger between Uniphase Corporation and JDS FITEL, is a leading provider of advanced fiber optic components and modules. These products are sold to the world's leading telecommunications and cable television system and subsystem providers, which are commonly referred to as OEMs, and include established system providers, such as Alcatel, Ciena, Cisco, Corning, Lucent, Marconi, Motorola, Nortel, Scientific Atlanta, Siemens and Tyco, along with emerging system providers, such as Corvis, ONI Systems, Juniper Networks and Sycamore. These telecommunication system and subsystem providers use these components and modules as the building blocks for the systems that they ultimately supply to telecommunications carriers such as AT&T, WorldCom, Qwest and Sprint. JDS Uniphase’s products are basic building blocks for fiber optic networks and perform both optical-only and optoelectronic functions within fiber optic networks. The company produces semiconductor lasers, high-speed external modulators, transmitters, amplifiers, couplers, multiplexers, circulators, tunable filters, optical switches and isolators for fiberoptic applications. JDS Uniphase also supplies its OEM customers with test instruments for both system production applications and network installation. In addition, the firm designs, manufactures and markets laser subsystems for a broad range of OEM applications, optical display and projection products used in computer displays and other similar applications and light interference pigments used in security products and decorative surface treatments. In 2000, the firm acquired AFC Technologies, Ramar Corporation, EPITAXX, Inc., IOT Limited, Optical Coating Laboratory, Inc, Fujian Casix Lasers, Inc., E-TEK Dynamics, Inc. and a number of others. In 2001 the firm annouced that it will lay off at least 5,000 people, over 20% of its workforce, due to declining demand for telecom equipment.

BRANDS/DIVISIONS/AFFILIATES: Optical Coating Laboratory, Inc. EPITAXX, Inc. IOT Limited Fujian Casix Lasers, Inc. Uniphase Laser/Manteca Lasers Division E-TEK Dynamics, Inc. JDS FITEL Uniphase, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jozef Straus, CEO Jozef Straus, COO Anthony R. Muller, CFO Russell A. Johnson, VP-Global Sales and Mktg. John B. Gordon, Jr., VP-Human Resources Frederick L. Leonberger, Sr. VP/Chief Tech. Officer Joseph D. Riera, VP-Chief Info. Officer Kerry DeHority, Controller Bruce Worster, VP-Automation Tech. Anthony R. Muller, Corp. Sec. Michael C. Phillips, General Counsel M. Zita Cobb, Exec. VP-Strategy and Bus. Dev. Steve M. Moore, VP-Finance Michael C. Phillips, Exec. VP-Bus. Dev. Peter Moore, VP-Strategic Accounts Joseph Ip, Sr. VP-Product Strategy David King, Pres., Semiconductor Group

Phone: 408-434-1800 Fax: 408-954-0760 Toll-Free: Address: 210 Baypointe Pkwy., San Jose, CA 95134 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,430,400 (12 months) 2000 Profits: $-904,700 (12 months) Stock Ticker: JDSU 1999 Sales: $282,828 1999 Profits: $-171,057 1998 Sales: $185,200 1998 Profits: $-19,600 Employees: 19,000 1997 Sales: $113,200 1997 Profits: $-17,800 Fiscal Year Ends: 6/30 1996 Sales: $73,700 1996 Profits: $-3,200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $604,284 Bonus: $194,161 Stock Purch. Plan: Second Exec. Salary: $396,908 Bonus: $73,905 Offices worldwide/Very aggressive growth through acquisitions/Leading technology and product lines.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

300


JUNIPER NETWORKS INC

www.juniper.net




Y

Profits: 4





TYPES OF BUSINESS: Computer Networking Equipment-Internet Routers

Juniper Networks provides high-performance IP networking systems that enable service providers to meet the demands of the rapidly growing Internet. To help its customers remain competitive and grow with the new IP infrastructure, Juniper Network developed a family of router platforms that deliver wire-rate performance, solutions that easily scale, market-leading port density, flexible and manageable control over traffic and optimal bandwidth efficiency. This family consists of the M20 and M40 Internet backbone routers with JUNOS Internet software. The flagship product of the company, M40, combines the features of the JUNOS Internet Software, high performance ASIC-based (application specific integrated circuit) packet forwarding technology and Internet optimized architecture into a purpose-built solution for service providers. The company sells its Internet backbone routers primarily through a direct sales force and original equipment manufacturers. The M40 Internet backbone router is currently used by several of the world’s leading service providers, such as UUNet, an MCI WorldCom Company, Cable & Wireless USA, AT&T/IBM Global Services, Frontier GlobalCenter Inc., Ericsson and Verio, Inc. PC Magazine also named the M40 Best Internet Product for 1999. Juniper recently designed two new M-series platforms (M5 and M10 routers) to handle space- and power-constrained environments. The company partnered with ECI Telecom to create China’s first Optical Internet Protocol using Juniper’s Internet backbone routers. The venture capital firm Kleiner Perkins Caufield & Byers owns a significant portion of the company.

BRANDS/DIVISIONS/AFFILIATES: JUNOS Internet Software M2O Router M4O Router M5 Router M10 Router M160 Router

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Scott Kriens, CEO Scott Kriens, Pres. Marcel Gani, CFO Carl Showalter, VP-Mktg. Ray Martinelli, VP-Human Resources Pradeep Sindhu, Chief Tech. Officer Kim Perdikou, CIO Peter L. Wexler, VP-Eng. Lisa Berry, VP/General Counsel Michael Dodd, VP-Oper. John Riedel, VP-Bus. Dev. Steven Haley, VP-Worldwide Sales and Service Jody Bisson, VP-Finance Tony Addario, VP-Worldwide Cust Service Rick Pfleger, VP-North America Oper.

Phone: 408-745-2000 Fax: 408-745-2100 Toll-Free: 888-JUNIPER Address: 1194 North Mathilda Ave, Sunnyvale, CA 94089 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $673,501 (12 months) 2000 Profits: $147,916 (12 months) Stock Ticker: JNPR 1999 Sales: $102,606 1999 Profits: $-9,034 1998 Sales: $3,807 1998 Profits: $-30,971 Employees: 927 1997 Sales: $ 1997 Profits: $-10,363 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-1,800


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $175,000 Stock Purch. Plan: Second Exec. Salary: $170,000 Blue-ribbon backers/Great proprietary technology.



Bonus: Bonus:

$ $5,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


301

JUNO ONLINE SERVICES INC

www.juno.com




Profits: 17




Y

Y


TYPES OF BUSINESS: Internet Service Provider DSL Service Provider

Juno Online Services, Inc. is a leading provider of Internet access to millions of computer users throughout the United States. The company provides multiple levels of service, including free basic Internet access, billable premium dial-up service and high-speed broadband access. The firm’s fundamental design goal is to create software and web-based functionality that is understandable to novice users at a glance and will continue to satisfy subscribers once they have gained more experience. Juno’s software is designed to enable users to easily move to higher levels of service when they are ready to use and pay for them and allows users to keep their existing e-mail addresses. In an effort to increase marketing revenues, the company recently launched the Juno Brandmeter, a brand awareness service that helps advertisers quantify the impact of their online marketing campaigns. The Juno Brandmeter allows advertisers to analyze the levels of traffic to their web sites from Juno subscribers before, during and after each ad campaign they run on the Juno service. Moreover, the firm has partnered with MindArrow Systems, Inc. to offer MindArrow’s multimedia e-mail technology to Juno advertisers as a new marketing tool. MindArrow Message technology enhances the advertising options currently available on Juno, including pop-up ads, direct e-mail messages and banner ads. In the Summer of 2001, Juno and NetZero, Inc. announced plans to merge to become one of the nation’s largest Internet access providers based on a combined total of more than 7 million active subscriber accounts, of which 1 million will be paying subscribers. Under the terms of the agreement, the company and NetZero will become subsidiaries of a newly formed company, United Online, Inc.

BRANDS/DIVISIONS/AFFILIATES: Juno Brandmeter MindArrow Systems, Inc. NetZero, Inc. United Online, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Charles E. Ardai, CEO Charles E. Ardai, Pres. Harshan Bhangdia, CFO David Jakubowski, VP-Advertising Sales Peter D. Skopp, Chief Tech. Officer Harshan Bhangdia, Corp. Controller Richard D. Buchband, General Counsel Wendy Rosenberg, Sr. VP-Bus. Oper. Clark D. Swain, Sr. VP-Corp. Dev. Gary Baker, Sr. VP-Public Rel. Becky Yeamans, VP-Investor Rel. V.S. Mani, Sr. VP-Database Sys. David E. Baade, Sr. VP-Customer Relationship Mgmt. Alex C. Sarafian, Sr. VP-Server & Network Dev. Jennifer Mayer, Sr. VP-Strategic Growth

Phone: 212-597-9000 Fax: 212-597-9100 Toll-Free: Address: 1540 Broadway, 27th Fl., New York, NY 10036 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $114,038 (12 months) 2000 Profits: $-131,398 (12 months) Stock Ticker: JWEB 1999 Sales: $52,001 1999 Profits: $-55,834 1998 Sales: $21,694 1998 Profits: $-31,626 Employees: 332 1997 Sales: $9,091 1997 Profits: $-33,739 Fiscal Year Ends: 12/31 1996 Sales: $ 136 1996 Profits: $-23,002


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $225,000 Bonus: $275,000 Stock Purch. Plan: Y Second Exec. Salary: $177,121 Bonus: $100,000 A very popular, free e-mail service is used to introduce millions of users to Juno's offerings.




Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

302


JUPITER MEDIA METRIX INC

www.jmm.com





Profits: 10

Y




TYPES OF BUSINESS: Internet Traffic Analysis Marketing Services

Jupiter Media Metrix, Inc. is a leading Internet and digital media measurement services firm. It is the result of a merger between Media Metrix, Inc. and Jupiter Communications. The company tracks Internet audiences for advertisers, advertising agencies, Internet properties, technology companies and financial institutions. The company also measures e-commerce activity for web merchants with online shopping reports detailing the numbers of repeat customers, the effectiveness of ecommerce for that particular firm and demographics of potential buyers. Through its AdRelevance service, subscribers can generate reports and compare competitive advertising intelligence with criteria that includes advertiser, product, region, time period and creative content. Customers ultimately use the information provided by the company to understand consumer behavior, develop e-commerce strategies, make investment decisions, plan marketing strategies and gain a competitive edge in market intelligence. The company has also been working to develop its international operations, recently publishing the first multicountry report, which will assist clients needing to assess their global presence to devise better marketing strategies. Jupiter Media entered a partnership with Latin American firm Ipsos, a move that will strengthen the firm presence in the region. As part of the agreement, the two firms will develop measurements for Internet audiences in select Latin American markets, including Brazil, Argentina and Mexico. The company recently laid off 156 people.

BRANDS/DIVISIONS/AFFILIATES: AdRelevance Jupiter Research RelevantKnowledge e-Trends MyMetrix Ipsos Jupiter Communications Media Metrix

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Tod Johnson, CEO Gene DeRose, Pres. Jean Robinson, CFO Doug McFarland, Sr. VP-Sales Cynthia Fico, Dir.-Human Resources Ron Guggenheimer, VP-Oper. Thomas A. Lynch, Treas. Andrew Fessel, Sr. VP-Audience Ann Marie Kelly, VP-Global Mktg. Mary Ann Packo, Group Pres.-International Bus. And Worldwide Mktg. Kurt Abrahamson, Group Pres.-U.S. Bus. And Sales

Phone: 212-780-6060 Fax: 212-515-8718 Toll-Free: Address: 21 Astor Pl., New York, NY 10003 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $77,778 (12 months) 2000 Profits: $-63,321 (12 months) Stock Ticker: JMXI 1999 Sales: $20,500 1999 Profits: $-21,908 1998 Sales: $6,300 1998 Profits: $-7,200 Employees: 882 1997 Sales: $3,200 1997 Profits: $-4,600 Fiscal Year Ends: 12/31 1996 Sales: $1,000 1996 Profits: $-3,400


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Market leader in Internet traffic intelligence.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast: Y


Northeast: Y

International: Y


303

KANA COMMUNICATIONS INC

www.kana.com




Y

Profits: 109





TYPES OF BUSINESS: Computer Software-E-Commerce Order Processing Software E-mail Management Solutions Hosted Applications Customer Communications Software

Kana Communications develops, markets and supports customer communication software products and services for e-businesses, from Internet start-ups to the largest companies in the world. Kana's products and services allow these companies to manage high volumes of inbound and outbound e-mail and web site-based communications while facilitating the delivery of specific and personalized information to each customer. By using Kana's software products and services, e-businesses can compile customer and communication history, profile and send targeted communications to potential and existing customers, generate automated confirmations, notifications and receipts related to e-commerce transactions, respond to online service and support inquiries and trigger follow-up actions. As a result, Kana enables e-businesses to enhance customer relationships, generate additional revenue opportunities and reduce the cost of online communications. Kana's software, which consists of applications built upon the firm’s technology platform, is designed with a web-based architecture. By integrating with databases and other enterprise systems, the company’s technology platform functions as an online customer communications infrastructure for e-businesses. Kana also offers implementation, customization and maintenance services to support its customers. Kana OnLine, the company’s hosted application service, allows ebusinesses to rapidly and efficiently deploy an online customer communication system. In order to streamline operations and reduce cost, the company recently reduced its headcount across all departments by 220 employees or approximately 20% of the workforce. Kana also recently merged with Broadbase Software, Inc., a leading provider of customer-analytic, marketing automation and e-service software. The merged company combines Broadbase’s analytics, knowledge, marketing and service with a scalable e-business platform provided by Kana. Employees at Kana enjoy free bagels, muffins, donuts, candy, juices and sodas, health bars, espresso and lunches. Workers also partake in on-site games of foosball, ping-pong, volleyball, basketball and cycling.

BRANDS/DIVISIONS/AFFILIATES: Kana Response Kana Connect Kana Realtime Silknet Software Business Evolution netDialog Broadbase Software, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. James C. Wood, CEO David Fowler, Pres. Nigel K. Donovan, COO Brett White, CFO Joseph G. Ansanelli, VP-Product Mktg. Toya A. Rico, VP-Human Resources Eric Carlson, Chief Tech. Officer Ian P. Cavenagh, VP-Bus. Dev. Alexander E. Evans, VP-Int'l Oper. Michael R. Wolfe, VP-Products William R. Phelps, VP-Professional Services Randy Atherton, VP-North American Sales

Phone: 650-298-9282 Fax: 650-474-8501 Toll-Free: Address: 740 Bay Rd., Redwood City, CA 94063 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $119,200 (12 months) 2000 Profits: $-3,070,900 (12 months) Stock Ticker: KANA 1999 Sales: $14,064 1999 Profits: $-118,743 1998 Sales: $2,347 1998 Profits: $-12,601 Employees: 1,181 1997 Sales: $ 617 1997 Profits: $-1,553 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $




Top Exec. Salary: $143,308 Second Exec. Salary: $135,000 Growth through strategic acquisitions.


Profit Sharing:

Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

304


KNOT INC (THE)

www.theknot.com



Y Y



Profits: 6

Y




TYPES OF BUSINESS: Online Resource for Wedding Planning Wedding Gifts and Related Products, Online Retail Wedding Magazines Wedding Books Wedding-related Travel Services

The Knot is a leading wedding resource providing products and services to couples planning their weddings and future lives together. The company’s web site offers comprehensive content, extensive wedding-related shopping, an online wedding gift registry and an active online community. The Knot enrolls almost 200,000 new members each month. Since membership is free, the firm derives revenues from the sale of online sponsorships, advertising and production contracts. The Knot is the premier wedding content provider for both AOL and MSN. In addition, the firm publishes The Knot Wedding Gowns, a national fashion magazine that features over 1,000 dresses from hundreds of the industry’s top designers. The company also publishes regional wedding magazines in 45 company-owned and franchised markets in the U.S. through its subsidiary, Weddingpages, Inc. In addition, The Knot publishes a series of books on wedding planning. Another subsidiary, Click Trips, Inc., offers honeymoon booking and other travel related services. Since the planning of a wedding requires significant information handling, The Knot provides a number of helpful searchable databases and other related applications on its web site in order to provide wedding planners with a one-stop resource. Web site features include a database that draws on thousands of articles on wedding planning; a database of approximately 15,000 local vendors of wedding-related products in 52 markets nationwide; a bridal gown database with more than 15,000 gown images from over 200 bridal designers; a database with over 900 bridal accessories, including headpieces, shoes and purses; 50 chats hosted weekly; 12 integral tools for planning the wedding; an online gift registry with over 10,000 gifts; and an online shop of over 475 supplies and gifts. The company’s growth strategy primarily consists of forming strategic partnerships with other Internet-related companies including Barnes & Noble, Cruise411.com, Fortunoff, StockGift.com, CompuServe and nutrisystem.com.

BRANDS/DIVISIONS/AFFILIATES: Wedding Gowns Weddingpages, Inc. Click Trips, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David Liu, CEO David Liu, Pres. Sandra Stiles, COO Richard Szefc, CFO Adam Sandow, VP-Sales Carlos Abreu, Chief Tech. Officer Richard Szefc, Corp. Sec. Richard Szefc, Treas. Rob Fassino, VP-Bus. Integration Michael Wolfson, VP-Distribution Carley Roney, Editor-in-Chief

Phone: 212-219-8555 Fax: 212-219-1929 Toll-Free: Address: 462 Broadway, 6th Floor, New York, NY 10013 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $24,235 (12 months) 2000 Profits: $-15,790 (12 months) Stock Ticker: KNOT 1999 Sales: $5,126 1999 Profits: $-9,196 1998 Sales: $1,040 1998 Profits: $-1,509 Employees: 280 1997 Sales: $ 596 1997 Profits: $-1,095 Fiscal Year Ends: 12/31 1996 Sales: $ 71 1996 Profits: $- 752


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $210,348 Stock Purch. Plan: Second Exec. Salary: $200,932 Relationships with AOL and MSN/Extensive service and content offerings.



Bonus: Bonus:

$75,000 $75,000


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International:


305

L L BEAN INC

www.llbean.com




Profits:



Y



TYPES OF BUSINESS: Outdoor Apparel, Catalogs Outdoors Speciality Clothing, Retail Online Retail Outlet Stores

L. L. Bean, Inc. is a retailer of outdoor apparel for men, women and children, as well as specialty items such as pet and travel accessories. Since 1912, when founder L. L. Bean introduced the first Bean Boot, quality manufacturing has played a significant role in the company's history. The firm’s signature product, the Bean Boot, is still crafted at the company’s state-of-the-art manufacturing facility near Brunswick, Maine. The L. L. Bean factory produces more than 300 products, including Bean Boots, hand sewn footwear, sleepwear, dog beds, Boat & Tote Bags and soft luggage; and also the repair and reconditioning of these items. In the past year, more than 12,000 Bean Boots were repaired for customers. L. L. Bean’s flagship store in Freeport, Maine is open 24 hours a day and 365 days per year and offers the complete line of Bean products and discounted merchandise. A shopping center in Tyson Corner, Virginia has a bricks and mortar retail store for the company, the only one outside of Maine. While Bean’s Factory Store retails a majority of discounted and discontinued merchandise. Bean’s also has 20 L. L. Bean stores in Japan. The bulk of the firm’s business is done through catalog and online sales, with a well-established client list and a high retention rate. Distribution is handled through a warehouse in Freeport, Maine. The firm is a true leader in online commerce, with over $200 million in online sales during 2000, a 58% increase over 1999. The company's founder and leading shareholder plans to step down, and is seeking a buyer. When the company generates a large profit, Bean employees are rewarded in the form of a cash performance bonus. For the past ten years, L.L. Bean has paid about 30% of its pre-tax profits to employees, with a bonus of as much as 18% of annual pay. L.L. Bean also provides traditional benefit plans including medical, dental, life, medical and dependent care reimbursement accounts, paid vacation and holidays, tuition reimbursement programs for both college degree and professional development and retirement benefits including pension, profit sharing and 401(k) plans.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Chris McCormick, CEO Leon A. Gorman, Pres. Lee Surace, VP-Finance Bob Peixotto, VP-Human Resources Lee Surace, VP-Admin.

Phone: 207-865-4761 Fax: 207-552-6821 Toll-Free: 800-221-4221 Address: Casco St., Freeport, ME 04033 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Private 1999 Sales: $ 1999 Profits: $ 1998 Sales: $ 1998 Profits: $ Employees: 4,000 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 2/28 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Unique merchandise line/Loyal customers.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

306


L90 INC

www.l90.com





Profits: 7

Y Y




TYPES OF BUSINESS: Online Advertising and Marketing

L90, Inc. is a leading provider of Internet-based direct marketing and advertising solutions for primarily ebusiness companies. The company works with marketers and web publishers to build brands, acquire new customers, increase traffic, drive sales and garner customer retention on the Internet. L90’s solutions assist marketers in turning Internet users into loyal customers using ProfiTools, the firm’s technology-driven marketing platform. ProfiTools utilizes adMonitor, L90’s serving, tracking and marketing application, to offer its clients the ability to develop and expand their customer bases by building targeted, valuable relationships with Internet users. The company’s marketing platforms deliver offers and promotions through targeted campaigns to Internet users, enhancing the users’experiences and providing them with incentives to go back to a web site. This allows more for L90’s clients to focus on the core competency of their business. L90 has strategic agreements with over 450 web publishing companies and reaches approximately 40% of Internet users in the U.S. through e-mail, web based messages and wireless communication. L90’s overall reach of Internet users surpasses the reach of popular web sites such as CBS, CNN, Excite and Lycos. Major clients include CBS, General Motors, FOX, Compaq, Gateway, Microsoft and Sony. L90 recently acquired webMillion.com, a web site that allows Internet users to play a number of games for free, including a picksix game that offers a weekly drawing of $3 million. The company also recently acquired the list management business from Novus, a leading direct marketing company that specializes in list management, list fulfillment and data analytics. L90's goal is to provide employees with a dynamic and entrepreneurial team-based work environment.

BRANDS/DIVISIONS/AFFILIATES: ProfiTools adMonitor webMillion.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John C. Bohan, CEO John C. Bohan, Pres. Thomas A. Sebastian, Sr. VP/CFO Keith Kaplan, Pres.-Sales & Mktg. Ken Johnson, Chief Tech. Officer Mark D. Roah, Sr. VP-Bus. Dev. R. Michael Leo, Pres.-Tech. Solutions Christopher J. Cardinali, Sr. VP-Northwestern Sales Sean Cowan, Sr. VP-Western Region Sales

Phone: 310-751-0200 Fax: 310-578-2091 Toll-Free: Address: 4499 Glencoe Avenue, Marina Del Rey, CA 90292 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $51,953 (12 months) 2000 Profits: $-19,711 (12 months) Stock Ticker: LNTY 1999 Sales: $9,201 1999 Profits: $-7,488 1998 Sales: $2,189 1998 Profits: $- 290 Employees: 217 1997 Sales: $1,160 1997 Profits: $- 310 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,000 Stock Purch. Plan: Second Exec. Salary: $187,781 Excellent, proprietary technology and an outstanding client base.



Bonus: Bonus:

$100,000 $182,522


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y


307

LANGUAGEWARE.NET CO LTD

www.wholetree.com




Y


Profits:

Y




TYPES OF BUSINESS: Language Translation Solutions Translation and Multicultural Services

LanguageWare.net, formerly Accent Software International, provides e-businesses the ability to communicate, carry out transactions and provide customer support with multinational and multicultural web sites on the Internet. Its major customers include governments, educational institutions, consumers, computer hardware manufacturers, Internet service providers and software publishers. The company offers a wide range of language-related solutions and services that make ebusiness web sites dynamically interactive and capable of being used by customers around the globe, regardless of their native language, culture or currency. LanguageWare’s products and services allow for companies to develop their businesses on a more global scale over the Internet. Currently, the firm is primarily focusing on developing multilingual solutions between the U.S. and Asia. Star+Globe, a recently acquired subsidiary based in Singapore, mainly handles the company’s international operations, including the focus on Asia. In the U.S., the company primarily operates through its wholly owned subsidiary, WholeTree.com. Its customers include Hewlett-Packard, Lucent Technologies, Dell Computer and Unisys Corp. In 1999, LanguageWare released NativeTongue, the world’s first multilingual customer support solution product. NativeTongue allows Internet communication between companies and their customers in the language in which each customer is the most comfortable. Other products offered by the company include IMEase, a Java-based multilingual application that lets users retrieve, display, edit and print records from web sites and databases; SiteTrak, a software program that enables companies with multilingual web sites to easily monitor, identify and align all of the site’s multilingual versions with any changes made to the source site; and TranServer, a proprietary server system that handles a number of translation and multilingual functions.

BRANDS/DIVISIONS/AFFILIATES: Wholetree.com Accent Software International Star+Globe Technologies NativeTongue IMEase SiteTrak TranServer

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Fred A. Snow, CEO Fred A. Snow, Pres. Tom B. Foster, CFO/Sec. Thomas E. Groff, VP-Sales Wilson Lee, Chief Tech. Officer Robert V. Antoniazzi, VP-Mktg.

Phone: 719-955-3400 Fax: 719-955-0282 Toll-Free: 800-694-4050 Address: 102 South Tejon St., Colorado Springs, CO 80903 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 9 months. 2000 Sales: $1,881 ( 9 months) 2000 Profits: $-10,327 ( 9 months) Stock Ticker: LWNTE 1999 Sales: $1,714 1999 Profits: $-1,397 1998 Sales: $1,949 1998 Profits: $-9,327 Employees: 17 1997 Sales: $3,125 1997 Profits: $-13,852 Fiscal Year Ends: 12/31 1996 Sales: $4,953 1996 Profits: $-21,034


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $200,000 Stock Purch. Plan: Second Exec. Salary: $114,750 Proprietary Technology / Focus on Asian markets and Languages



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast: Y


Northeast:

International: Y

308


LANTE CORP

www.lante.com




Y


Profits: 56

Y




TYPES OF BUSINESS: Internet-based Business Solutions Software Development Consulting

Lante Corporation is an Internet technology company that develops and markets sophisticated, technology-based business solutions for its clients. The company primarily focuses on building and servicing complex e-markets, or online communities where organizations conduct business. Lante emphasizes Internet-based business-tobusiness connectivity linking every component of the business transaction lifecycle, which ranges from product design and demand forecasting to sourcing, financing, logistics, fulfillment and customer service. The firm primarily targets the high-tech manufacturing, insurance, real estate, chemicals and life sciences industries. Lante provides its clients with the ability to efficiently and effectively connect and collaborate in a secure online environment with their customers and suppliers. The company utilizes an integrated, multi-disciplinary team approach. Each team is composed of experts from each of the firm’s four competencies: strategy, user experience, technology and delivery management. Recently, the company launched a comprehensive set of service offerings that address specific Internet business and partner connectivity needs. The offerings include explorerSuite, which provides strategic assessment and guidance for specific online business issues; powerplaySuite, which helps clients identify and pursue partner connectivity and collaboration models; and marketmakerSuite, which is for companies that want to sponsor and create an online marketplace or maximize returns from an existing one. The company recently restructured its business organization, dividing its structure into two operating regions in order to reduce overall costs. Lante also closed its international offices as well as several domestic locations and reduced its workforce by approximately 30%. Lante offers its employees personal and professional development through initiatives such as paid professional training, conferences, software certification and tuition reimbursement. The company emphasizes creativity by providing opportunities for employees to invent completely new applications of technology.

BRANDS/DIVISIONS/AFFILIATES: explorerSuite matchmakerSuite powerplayerSuite

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. C. Rudy Puryear, CEO C. Rudy Puryear, Pres. John Corsiglia, COO William Davis, CFO Rick Gray, VP-Mktg. and Comm. Marla Mellies, VP-Human Resources Marvin Richardson, Chief Tech. Officer Thaddeus Malik, VP/General Counsel Glenn B. Yeffeth, Chief Strategy Officer John Harne, Chief Creative Officer Jeff Bradley, Managing Dir.-West Region Jim McKeighan, Managing Dir.-East Region

Phone: 312-696-5000 Fax: 312-696-0060 Toll-Free: Address: 161 North Clark Street, Suite 4900, Chicago, IL 60601 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $76,100 (12 months) 2000 Profits: $-21,200 (12 months) Stock Ticker: LNTE 1999 Sales: $32,964 1999 Profits: $-2,582 1998 Sales: $15,369 1998 Profits: $1,556 Employees: 391 1997 Sales: $11,134 1997 Profits: $ 213 Fiscal Year Ends: 12/31 1996 Sales: $8,640 1996 Profits: $ 220


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $511,218 Stock Purch. Plan: Y Second Exec. Salary: $368,077 Emphasis on B2B connectivity solutions. ADVANTAGE:



Bonus: Bonus:

$250,000 $108,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:


309

LAUNCH MEDIA INC

www.launch.com



Y


Profits: 2





TYPES OF BUSINESS: Online Music Broadcasting Concert Tour Management

Launch Media, Inc. offers an Internet destination for new music and music videos, broadcast via multiple broadband and narrow platforms. The company provides a wide selection of streaming audio, one of the largest collections of music videos on the web, exclusive artist features and music news on its premier Internet music site, LAUNCH.com. The site features CD-quality song samples; exclusive video interviews in 3-D environments, in which users can choose interviews of specific musicians; and direct links to the Internet for downloading additional content or chatting with other users. Members can access fan lists, chat rooms and instant messaging to keep in touch with other music fans. Registered members of LAUNCH.com may share their tastes and preferences with other members of the community by writing reviews, rating artists and albums and setting up personalized home pages that other members can visit. LAUNCH.com covers all musical genres, with the exception than classical, targeting consumers from 12 to 34 years old. The web site has approximately 5.6 million registered users. About 60% of Launch Media’s revenue is from advertising sales and the remainder comes from subscription fees and merchandising. The firm offers a music discovery experience for consumers and provides a marketing platform for record labels, artists, advertisers and merchants. Launch also provides music-related content on CD-ROM, but due to the growing popularity of broadband, the company intends to phase out the CDROM offering and concentrate more on the web site. In August of 2000, the company acquired The Warped Tour, a popular summer concert series combining rock music with extreme sports culture. Launch also creates and manages smaller multi-city concert series that showcase new and emerging artists. The company was recently acquired by Yahoo for approximately $12 million.

BRANDS/DIVISIONS/AFFILIATES: LAUNCH.com Warped Tour (The) Tourdates.com Yahoo!

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David B. Goldberg, CEO Robert D. Roback, Pres. Jeffrey M. Mickeal, CFO Briggs Ferguson, Exec. VP-Mktg. Alex Maghen, Chief Tech. Officer Jeffrey M. Mickeal, Sec. Spencer A. McClung, Jr., Exec. VP-Bus. Dev. Spenser A. McClung, Jr., Exec. VP-Advertising Briggs Ferguson, Exec. VP-Product Strategy

Phone: 310-526-4300 Fax: 310-526-4400 Toll-Free: Address: 2700 Pennsylvania Ave., Santa Monica, CA 90404 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $30,829 (12 months) 2000 Profits: $-52,217 (12 months) Stock Ticker: LAUN 1999 Sales: $16,600 1999 Profits: $-39,481 1998 Sales: $5,000 1998 Profits: $-13,805 Employees: 280 1997 Sales: $3,100 1997 Profits: $-6,700 Fiscal Year Ends: 12/31 1996 Sales: $1,400 1996 Profits: $-4,768


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $162,500 Bonus: $ Stock Purch. Plan: Y Second Exec. Salary: $232,917 Bonus: $ Very comprehensive site for younger music fans / Acquired by Yahoo! for about $12 million in 2001.




Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International:

310


LEAPNET INC

www.leapnet.com





Profits: 3

Y Y Y




TYPES OF BUSINESS: Advertising Agency New Media Development Systems Integration Consulting

Leapnet, Inc., formerly The Leap Group, Inc., develops creative Internet solutions by combining experience in Internet advertising and development, global marketing communications and traditional brand advertising. The firm’s primary core competencies are e-consulting, creative and marketing and technology. Leapnet works with market-leading companies to develop and improve relationships with their customers, extend their brands into the mass market and increase sales and market share. The company's clients include Wal-Mart, American Airlines, Ernst & Young, Microsoft, Amheuser-Busch, Columbia Tri-Star and Johnson & Johnson. Leapnet primarily markets nine major services including e-business strategy, e-business architecture and planning, online/offline marketing and branding, web development, web enablement of legacy systems, e-procurement, custom application development, quality assurance and strategic staffing. During 2000, Leapnet undertook a number of steps to ensure that it remains competitive in the evolving Internet services industry. In May 2000, the company acquired SPR, Inc., which provides IT consulting and project based services to businesses, and subsequently unveiled a new corporate structure. Leapnet currently operates as the parent company to four operating units: Leapnet, Inc., which combines the operating units of recently acquired SPR, Inc. and Eagle Technology Partners, an e-business consulting, advanced technology solutions and technology services company; Quantum Leap Communications, Inc., an Internet development and marketing subsidiary; Planet Leap, Inc., formerly YAR Communications, operates as Leapnet’s globalization services company; and The Leap Partnership, Inc., the company’s traditional advertising subsidiary. The company has recently been awarded with several new contracts in the healthcare, travel and transportation, global communications, technology, financial services and retail industries, including wellknown brands such as Hitachi, IBM and Sears. The company offers an extensive list of self-study courses and workshops in order for its employees to stay ahead of the constantly evolving Internet services industry.

BRANDS/DIVISIONS/AFFILIATES: Leap Partnership, Inc., The YAR Communications, Inc. SPR, Inc. Quantum Leap Communications, Inc. Planet Leap, Inc. Leap Group, The Eagle Technology Partners Nine Dots

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert M. Figliulo, CEO Stephen J. Tober, Pres. Stephen J. Tober, COO Stephen T. Gambill, VP/CFO David A. Figliulo, VP-Sales Christina Barr, Chief People Officer Ron Markham, Sr. VP-Tech. David Carpenter, Chief Knowledge Officer Grace Sajdak, Corp. Controller Kathy Valdiserri, Chief Mktg. Officer Robert C. Bramlette, Chief Legal and Strategic Officer Richard Giuliani, Chief Strategy Officer Scot Hornick, Sr. VP-e-consulting Larry Podmolik, Sr. VP/Chief Tech. Officer David Hernandez, Sr. VP/Chief Creative Officer Joe Piekarz, VP-Bus. Dev. Thomas R. Sharbaugh, Pres.-Planet Leap

Phone: 312-528-2400 Fax: 312-528-2601 Toll-Free: Address: 420 W. Huron, Chicago, IL 60610 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $36,309 (12 months) 2000 Profits: $- 311 (12 months) Stock Ticker: LEAPD 1999 Sales: $35,920 1999 Profits: $-18,323 1998 Sales: $30,660 1998 Profits: $-5,611 Employees: 500 1997 Sales: $16,088 1997 Profits: $-1,306 Fiscal Year Ends: 12/31 1996 Sales: $8,210 1996 Profits: $ 700




Profit Sharing:


Bonus: Bonus:

$ $

Impressive client list.



Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International:


311

LEVEL 3 COMMUNICATIONS INC

www.level3.com




Profits: 6




Y Y


TYPES OF BUSINESS: Private Data Networks-Fiber Optic Integrated Telecommunications Services Microwave Components Space Products Aviation Recorders Medical Systems Coal Mining Server Colocation

Level 3 Communications, Inc. and its subsidiaries engage in the communications, information services and coal mining businesses through ownership of operating subsidiaries and substantial equity positions in public companies. Level 3 has expanded its global communications and information services offering a wide selection of solutions including IP services, broadband transport, colocation services and the industry’s first Softswitch based services. Level 3 has become a facilities-based provider of a broad range of integrated communications services. The company has expanded the business of its subsidiary PKS Information Services, Inc. and is creating, through a combination of construction, purchase and leasing of facilities and other assets, an advanced international facilities-based communications network. Level 3 has constructed and recently activated the highest capacity transoceanic cable ever built. The cable, developed in a partnership with Global Crossing, connects the company’s North American and European broadband networks. The company is currently collaborating with FLAG Telecom on the development of a pan-Asia submarine cable system that will connect Hong Kong, Japan, Korea and Taiwan. Level 3 has a broad range of products, including satellite, space and military secure communications systems, microwave components, avionics and ocean products, telemetry and instrumentation, medical archiving and simulation systems, wireless loop telecommunications equipment and information network security. The company is currently developing The Level 3 Network to be the first international communications network to use Internet Protocol (IP) technology end-to-end. It recently laid off 1,400 people, about 24% of its workforce. Level 3 offers its employees full benefits including vision and dental care. The company offers several employee assistance programs such as confidential counseling and education reimbursement. Level 3 also provides perks, such as casual dress, a company store and numerous event discounts.

BRANDS/DIVISIONS/AFFILIATES: Level 3 Communications, LLC PKS Information Services, Inc. KCP, Inc. Level 3 International, Inc. RCN Corporation Commonwealth Telephone Enterprises, Inc. (I)Structure, Inc. Microdyne

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. James Q. Crowe, CEO Kevin J. O'Hara, Pres. Kevin J. O'Hara, COO Sureel Choksi, CFO Joseph M. Howell III, Sr. VP-Corp. Mktg. Linda Adams, Sr. VP-Human Resources Jack Waters, Sr. VP/Chief Tech. Officer Mike Jones, Sr. VP/CIO Thomas C. Stortz, Sr. VP/General Counsel Dan Caruso, Sr. VP-Global Cust. Oper. Ronald J. Vidal, Sr. VP-Investor Rel. Lee Jobe, Pres.-Global Oper. Gail Smith, Sr. VP/Pres.-Europe Thomas C. Stortz, Sr. VP-Legal Don Gips, Sr. VP-Global Mktg. and Sales

Phone: 720-888-1000 Fax: 720-888-5422 Toll-Free: 877-453-8353 Address: 1025 Eldorado Blvd., Broomfield, CO 80021 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,185,000 (12 months) 2000 Profits: $-1,455,000 (12 months) Stock Ticker: LVLT 1999 Sales: $515,000 1999 Profits: $-487,000 1998 Sales: $392,000 1998 Profits: $804,000 Employees: 6,211 1997 Sales: $332,000 1997 Profits: $248,000 Fiscal Year Ends: 12/31 1996 Sales: $652,000 1996 Profits: $221,000


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $350,000 Stock Purch. Plan: Second Exec. Salary: $259,615 Growth through acquisitions/Strategic partnerships.



Bonus: Bonus:

$1,000,000 $350,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

312


LIBERATE TECHNOLOGIES

www.liberate.com




Y

Profits: 92





TYPES OF BUSINESS: Computer Software-Web Access Interactive Television Platforms

Liberate Technologies provides software for information appliances, such as televisions, game consoles, cell phones and personal digital assistants. The company’s software serves as a platform for the delivery of Internetenhanced content and applications delivered through network operators, such as telecommunications companies, cable and satellite television operators, Internet service providers and information appliance manufacturers, providing consumers with Internet access from anywhere at anytime. The Liberate Connect product provides the foundation for its customers' information appliance networks, providing the service management platform to deploy applications that support the customers' distinct service and brand identities. Liberate collaborates with cable, satellite and telecommunications companies to provide enhanced TV for subscribers. Liberate partnered with U.S. WEST and launched U.S. WEST WebVision, the first Internet-based, interactive television product to be offered by a telecommunications company. Interactive television takes advantage of the firm’s Liberate TV Navigator and Connect platforms to integrate Internet applications with the richness of TV-based content. Subscribers are able to access broadcast services, telephony and Internet applications through televisions. Liberate recently launched its PopTV Tools Programs, which will simplify the creation of interactive television programming by integrating enhanced content tools into the existing work process at television production centers.

BRANDS/DIVISIONS/AFFILIATES: Liberate TV Navigator Liberate Connect Liberate PopTV Tools Liberate TV Ticker 1.0 Liberate Mediacast Liberate Command U.S. West WebVision

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Mitchell E. Kertzman, CEO Coleman Sisson, Pres. Coleman Sisson, COO Nancy J. Hilker, VP/CFO Charles G. Tritschler, VP-Mktg. Steven Weinstein, Chief Tech. Officer Steven Weinstein, Sr. VP-Eng. Gordon T. Yamate, VP/Sec. Kent Walker, General Counsel David Limp, VP-Corp. Dev. Philip A. Vachon, Sr. VP-Worldwide Sales David Limp, Sr. VP/Chief Strategy Officer Don Fitzpatrick, Sr. VP-Sales & Service

Phone: 650-701-4000 Fax: 650-701-4999 Toll-Free: Address: 2 Circle Star Way, San Carlos, CA 94070 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $28,017 (12 months) 2000 Profits: $-80,771 (12 months) Stock Ticker: LBRT 1999 Sales: $17,313 1999 Profits: $-33,053 1998 Sales: $10,272 1998 Profits: $-94,391 Employees: 414 1997 Sales: $ 275 1997 Profits: $-18,989 Fiscal Year Ends: 5/31 1996 Sales: $ 1996 Profits: $-3,300


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $681,548 Bonus: $ Stock Purch. Plan: Y Second Exec. Salary: $300,267 Bonus: $262,642 The company is well positioned to participate in the coming explosion in the Internet appliances field.




Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


313

LIFEMINDERS INC

www.lifeminders.com





Profits: 1

Y Y




TYPES OF BUSINESS: Paging Services-E-mail Reminders Electronic Newsletters Online Invitation Platform Online Weather Information Online Advertising and Marketing

LifeMinders, Inc. is a direct marketing company, sending personalized weekly e-mails to over 21 million subscribers. Customers of the firm include Netscape Communications, Discovery Communications, The Weather Channel, Bell South and J.C. Penney Company. The company operates in two business units, consumer and outsourcing. The consumer unit sends personalized e-mail messages in 20 categories, covering a wide variety of topics including family, entertainment, health, pets, travel and shopping. Subscribers can also opt to utilize the company’s reminder service, through which they can have e-mails sent to them reminding them of important upcoming dates. LifeMinders, which offers its services for free to subscribers, derives almost all of its revenues from advertisements that are inserted in its e-mails. The company sends targeted, direct marketing advertisements to members who may have an interest in the product or service being advertised. For each advertisement, the member can link directly to the advertiser’s own web site where they can interact directly with interested members. The company utilizes technology that matches content and advertisements to individual member interests at a detailed level. Lifeminders’ outsourcing unit enables other companies to deliver targeted marketing messages to their own customers via e-mail. This allows for opportunities to enhance communication with their customers, increase revenue opportunities and heighten loyalty for their brands. Lifeminders acquired several Internet companies during 2000 including PleaseRVSP.com, Inc., an online invitation web site; WITI Corporation, a web and wireless weather forecasting company; smartRay Network, Inc., a web and wireless alerting company; and eCoupons, Inc., an electronic coupon service company. The company dropped its recently developed wireless business unit due to changes in market conditions and the determination that a positive cash flow would not be generated. The company recently laid of 80% of its workforce, retaining only 30 people. The company offers full medical benefits including dental and vision care.

BRANDS/DIVISIONS/AFFILIATES: PleaseRSVP.com, Inc. Outsources Personalization Technology WITI Corporation smartRay Network, Inc. eCoupons, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jonathan B. Bulkeley, CEO Allison Abraham, Pres. David Mahony, COO Joseph S. Grabias, VP/CFO Mike Tracey, Dir.-Sales Allison V. Stevens, Human Resources Munish Gandhi, Chief Tech. Officer Jodee E. Batdorf, Chief Privacy Officer/ Corp. Counsel Marsha Korsunsky, Dir.-Investor Rel. Michael Granetz, VP-Member Experience

Phone: 703-793-8210 Fax: Toll-Free: Address: 13530 Dulles Technology Drive, Suite 500, Herndon, VA 20171-3414 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $53,900 (12 months) 2000 Profits: $-109,500 (12 months) Stock Ticker: LFMN 1999 Sales: $14,000 1999 Profits: $-32,765 1998 Sales: $ 100 1998 Profits: $-2,104 Employees: 138 1997 Sales: $ 100 1997 Profits: $- 500 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 35




Profit Sharing:


Bonus: Bonus:

$97,500 $216,000

Unique services.



Southwest:

Midwest:

Southeast:


Northeast: Y

International:

314


LIGHTSPAN INC

www.lightspan.com




Y


Profits: 80

Y




TYPES OF BUSINESS: Education-related Software and Services Distance Learning

Lightspan, Inc., is a provider of curriculum-based educational software and Internet products and services used in both school and home. The company’s technology, delivery systems and content help increase student interest in learning, parental involvement in their children’s education and productive interaction among teachers, parents and students. Lightspan Achieve Now, for students in kindergarten through eighth grade, is a series of media-rich, interactive software programs that covers the core curriculum for those grades, language arts, reading and math. The program’s curriculum runs on both PlayStation game consoles and Windows-based personal computers. Currently, the Achieve Now program has been purchased by over 1,000 school districts in 46 states and has been implemented in approximately 3,300 schools and 15,700 classrooms. For higher grades, Lightspan provides a series of curriculum-based software that addresses the math and writing needs of underprepared college students through its Academic Systems division. These products are currently in use in over 290 colleges and universities across the U.S. The company also offers a number of Internet-based products and services through The Lightspan Network and the company’s web site. The network is the firm’s premium subscription service for classroom and home use. It provides a rich array of curriculum-based K-12 content correlated to state academic standards in an advertisingfree environment. The Lightspan Network also provides access to a database of over 140,000 educational web sites. In developing its online products and services, Lightspan acquired several educational Internet companies including LearningPlanet.com and Edutest.com.

BRANDS/DIVISIONS/AFFILIATES: Academic Systems Corp. Global Schoolhouse Lightspan Achieve Now Edutest.com LearningPlanet.com Lightspan Network (The)

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John T. Kernan, CEO Carl Zeiger, Pres. Carl Zeiger, COO Michael A. Sicuro, Sr. VP/CFO Sandra Fivecoat, Sr. VP-Sales James M. Dredge, CEO-Academic Systems Corp. Susan B. Hardwicke, Exec. VP/Pres.-Edutest, Inc.

Phone: 858-824-8000 Fax: 858-824-8001 Toll-Free: Address: 10140 Campus Point Dr., San Diego, CA 92121 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $16,916 (12 months) 2000 Profits: $-55,721 (12 months) Stock Ticker: LSPN 1999 Sales: $10,870 1999 Profits: $-33,567 1998 Sales: $22,309 1998 Profits: $-27,478 Employees: 616 1997 Sales: $8,565 1997 Profits: $-32,589 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $272,000 Stock Purch. Plan: Second Exec. Salary: $263,000 Client list includes 1,000 school districts



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


315

LIONBRIDGE TECHNOLOGIES INC

www.lionbridge.com





Profits: 12

Y Y Y




TYPES OF BUSINESS: Outsourcing-Web Site Language Translation International Compliance Services Document Translation Services

Lionbridge Technologies, Inc. is a provider of globalization and multilingual Internet services to technology companies worldwide. Lionbridge creates and maintains multilingual versions of its customers' hardware, software, Internet technical support, training materials and sales and marketing information for worldwide distribution through regular mail and the Internet. The company translates programs, web sites and other materials into a client country's spoken language and also provides source code reengineering and logo certification. Lionbridge serves as a globalization partner with its customers throughout the product development and support cycle by providing localization, internationalization and translation services, as well as compliance, compatibility and localization testing of software and hardware and product management. The firm has linguistic and technical expertise in over 30 languages, which helps to increase the accuracy and efficiency of Lionbridge’s solutions. The company’s Rapid Globalization Methodology and LionTrack workflow systems help companies achieve operational efficiencies and predictable, measurable results across multiple geographic areas and languages. Lionbridge plans to continue expanding into other industries, such as automotive technology and medical equipment that may require language translation. The company is also expanding internationally with new offices in Sao Paulo, Brazil; Reading, England; and Shanghai, China. With rapid rates of growth in today's cross continental e-commerce, Lionbridge is a front-runner in providing materials to non-English speaking markets for high-tech companies such as Cisco Systems, Microsoft, Oracle, Motorola and Sun Microsystems. In recent news, the company acquired Data Dimensions, Inc., a leading provider of quality assurance and testing services.

BRANDS/DIVISIONS/AFFILIATES: Rapid Globalization Methodology LionTrack Data Dimensions, Inc. LionAccess LionPath LionLinguist LionView

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Rory J. Cowan, CEO Roger Jeanty, Pres. Stephen J. Lifshatz, Sr. VP/CFO Henri Broekmate, VP-Product Sales & Mktg. Norma Carretta-Frady, VP-Human Resources Jonathan Clark, VP/Chief Tech. Officer Myriam Martin-Kail, VP-Oper. Stephen J. Lifshatz, Treas. Paula Shannon, VP-Platform & Partners Jim Bampos, Sr. VP-Worldwide Testing Services Peter Wright, Sr. VP-Worldwide eRelease Sales

Phone: 781-434-6000 Fax: 781-434-6034 Toll-Free: Address: 950 Winter St., Waltham, MA 02451 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $115,149 (12 months) 2000 Profits: $-20,275 (12 months) Stock Ticker: LIOX 1999 Sales: $88,764 1999 Profits: $-33,207 1998 Sales: $59,754 1998 Profits: $-5,229 Employees: 1,062 1997 Sales: $39,443 1997 Profits: $-8,048 Fiscal Year Ends: 12/31 1996 Sales: $39,069 1996 Profits: $ 461


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $259,875 Bonus: $125,000 Stock Purch. Plan: Second Exec. Salary: $205,000 Bonus: $102,500 Internet use is growing at an accelerating rate in non-English speaking nations. Lionbridge is well positioned to assist web sites in establishing new services suitable to foreign languages and customers.




Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

316


LIQUID AUDIO INC

www.liquidaudio.com




Y

Profits: 69





TYPES OF BUSINESS: Software-Digital Music

Liquid Audio, Inc. is a provider of services and software that enable musicians, music producers and music retailers to digitally deliver professional quality music via the Internet. Formed by veterans of the music industry and professional recording engineers, Liquid Audio is converging music and technology to establish the Internet as a new medium for music distribution. The company’s products and services support all leading digital music formats, including Microsoft Windows Media and MP3. The company has significantly increased the reach of its Internet music distribution network to include content from major and independent record labels, retail presence at brick-and-mortar and online retailers and a huge audience of music fans. With the selection of Liquid Audio technology by CDNOW, the Liquid Music Network now includes more than 300 online music retailers and 800 record labels that use Liquid Audio software and services to deliver one million music previews and 40,000 secure song downloads to consumers. The company is beginning to expand globally with the recent launch of Liquid Audio Europe, a London based subsidiary working with European musicians, record labels, retailers and web sites to help them integrate and deploy technology that enables the secure delivery of digital music. The company also has a presence in Asia through strategic partnerships with companies in Japan and Korea. The company is currently undergoing a corporate restructuring program in order to concentrate more on its core competencies. Included in the restructuring plan is an approximate 40% headcount reduction across all departments.

BRANDS/DIVISIONS/AFFILIATES: Hummer Winblad Venture Partners CDNOW Liquid Music Network

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Gerald W. Kearby, CEO Gerald W. Kearby, Pres. Michael R. Bolcerek, Sr. VP-Finance/CFO Matt Smith, VP-Product Mktg. Tom Blanco, VP-Human Resources Philip R. Wiser, Sr. VP-Eng./Chief Tech. Officer Leon Rishniw, VP-Eng. Robert G. Flynn, VP-Business Dev. Mathieu Prevost, VP-Retail Mktg. & Promotion Richard W. Wingate, Sr. VP-Content Dev. & Label Rel. Paul Melnychuck, VP-Sales & Bus. Dev.

Phone: 650-549-2000 Fax: 650-549-2199 Toll-Free: Address: 820 Hamilton Street, Redwood City, CA 94063 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $11,568 (12 months) 2000 Profits: $-33,685 (12 months) Stock Ticker: LQID 1999 Sales: $4,400 1999 Profits: $-24,200 1998 Sales: $2,800 1998 Profits: $-8,500 Employees: 218 1997 Sales: $ 300 1997 Profits: $-6,200 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-1,300


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $293,255 Bonus: Stock Purch. Plan: Second Exec. Salary: $216,963 Bonus: Vital services for firms that want to build audiences for music on the Internet.



$86,900 $105,685


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


317

LITRONIC INC

www.litronic.com




Y Y

Profits: 76





TYPES OF BUSINESS: Sofware-Security Digital Signature Technology Smart Cards

Litronic develops and markets software and microprocessor-based products designed to enable secure electronic commerce business transactions and communications over the Internet. The company’s primary security products use a computer security technology called public key infrastructure, or PKI, the standard for Internet-based commerce security to digitally sign messages. Digital signatures uniquely identify the sender of an electronic communication. Litronic’s security products may be used with different web browsers, including Netscape Communicator and Microsoft Internet Explorer, to facilitate secure e-commerce transactions and secure e-mail. The company’s solutions also provide additional security features for file protection, user authentication and remote access capabilities. A partnership between Litronic and Microsoft led to the development of the smart card campus. A smart card, similar in size to a credit card, is embedded with eight-bit microprocessors. A smart card campus is a closed environment where a smart card is used to enter facilities, access data and contain corporate identification. All of Litronic’s products are designed with an open architecture to be algorithm, platform, application and token independent in order to deliver solutions that meet the needs of the individual organization. Litronic’s customers include the U.S. Department of Defense, Netscape Communication Corporation, Bank of America, Lucent Technologies and the Entertainment Industry Development Corporation. Due to recent economic conditions in the industry, the company recently implemented a cost reduction program, which included a 20% decrease in the company workforce and a restructuring into more focused product groups. In February 2001, Litronic announced plans to merge with BIZ Interactive Zone, Inc., a developer of Internet security solutions for finance, health care, business, e-commerce and entertainment. The merger will create a new enterprise named SSP Solutions, Inc.

BRANDS/DIVISIONS/AFFILIATES: Smart Card Campus SSP Solutions, Inc. BIZ Interactive Zone, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Kris Shah, CEO William W. Davis, Sr., COO Roy E. Luna, CFO William S. Holmes, VP-Mktg. Robert J. Gray, VP-Product Dev. Gregg Amber, Corp. Sec. James S. Prohaska, VP-Sales Robert J. Gray, VP-Product Dev.

Phone: 949-851-1085 Fax: 949-851-8588 Toll-Free: Address: 17861 Cartwright Road, Irvine, CA 92614 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $39,356 (12 months) 2000 Profits: $-41,405 (12 months) Stock Ticker: LTNX 1999 Sales: $31,655 1999 Profits: $-7,086 1998 Sales: $6,600 1998 Profits: $-1,406 Employees: 134 1997 Sales: $10,200 1997 Profits: $15,334 Fiscal Year Ends: 12/31 1996 Sales: $9,400 1996 Profits: $ 906


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $201,176 Stock Purch. Plan: Second Exec. Salary: $142,430 Excellent technology/Alliance with Microsoft.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

318


LIVEWORLD INC

www.talkcity.com



Y Y


Profits: 18





TYPES OF BUSINESS: Diversified Portal Online Communities Online Events

LiveWorld, Inc, formerlyTalk City, Inc., is a leading Internet provider of high quality online communities and interactive services for businesses and consumers. The company's services offer businesses the ability to develop and expand online relationships with customers, suppliers and employees. Services offered to business customers include designing fully integrated, customized communities, producing online events, conducting online market research and facilitating online meetings. LiveWorld provides consumers with a network of online communities that include 20 topical categories, over 50 themed communities, 50 co-branded partner communities and thousands of user-generated communities. These user-generated communities provide home pages, moderated chat, special event production, message boards and online event guides. LiveWorld's community network is family-oriented; the nature of the community is based around a set of published behavior standards, which are maintained by trained the firms’ standards advisors who can be called upon at any time to resolve issues relating to standards violations. This provides a clean, attractive environment for businesses, advertisers, partners and consumers.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Peter H. Friedman, CEO Peter H. Friedman, Pres. Jeffrey Snetiker, CFO Christopher J Escher, VP-Mktg. Christine Walker, Dir.-Human Resources Chris N. Christensen, VP-Engineering Arwyn Bryant, VP-Business Oper. Daniel Paul, VP-Business Dev. Jenna Woodul, VP-Community

Phone: 408-871-5200 Fax: 408-871-5303 Toll-Free: Address: 307 Orchard City Drive., Ste. 350, Campbell, CA 95008 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $14,842 (12 months) 2000 Profits: $-41,636 (12 months) Stock Ticker: LVWD 1999 Sales: $7,732 1999 Profits: $-40,107 1998 Sales: $1,453 1998 Profits: $-15,659 Employees: 136 1997 Sales: $ 208 1997 Profits: $-6,391 Fiscal Year Ends: 12/31 1996 Sales: $ 14 1996 Profits: $-1,308


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Enables web site owners to offer complete community environments.



Bonus: Bonus:

$ $


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International:


319

LOG ON AMERICA INC

www.loa.com




Profits: 5




Y


TYPES OF BUSINESS: Internet Service Provider Virtual Hosting

Log On America, Inc. is a northeast U.S. regional Internet Service Provider, with more than 30,000 subscribers. The company provides local dial tone, in-state toll and long distance high-speed Internet access and cable programming solutions using Digital Subscriber Line technology to residential and commercial clients throughout the Northeast. The company’s bundled communications suite gives residential and commercial clients a lower-cost alternative, with greater convenience and consistency, and their dial-up presence provides users with Internet access anywhere in the United States. The company’s web site offers virtual hosting, domain name registration, real audio and video and web design with professional consultants available 24 hours a day to assist businesses wishing to design a web page. Log On America offers small to medium sized businesses the opportunity to establish a professional presence on the Internet with a choice of three service plans: WebStarter, WebStandard and WebDeluxe. Working in partnership with Digital Equipment Corporation, the company offers high performance Internet AlphaServers with a choice of three operating systems to combine management, security and server software and browsers. Log On America has established alliances with Cisco Systems, Nortel Networks and Bell Atlantic. The company is in the midst of a $100 million build-out of its network, positioning itself for longterm growth as it further penetrates the Northeast market. The firm’s aggressive growth strategy has expanded its current base of subscribers to more than 30,000.

BRANDS/DIVISIONS/AFFILIATES: WebStarter WebStandard WebDeluxe

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David R. Paolo, CEO David R. Paolo, Pres. Charles F. Cleary, COO Kenneth M. Cornell, CFO Peter Fornal, VP-Human Resources Donald J. Schattele II, VP-Tech. Jonathan D. Whitesell, Corp. Controller Raymond Paolo, Exec. VP-Admin. Mark A. Garvey, VP-Product Dev. Donald J. Schattle II, VP-Network Services Kenneth M. Cornell, Treas. Thomas A. Shola, VP-Customer Oper.

Phone: 401-459-6550 Fax: 401-459-6222 Toll-Free: Address: One Cookson Place, 6th Floor, Providence, RI 02903 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $12,700 (12 months) 2000 Profits: $-17,700 (12 months) Stock Ticker: LOAX 1999 Sales: $3,300 1999 Profits: $-5,300 1998 Sales: $ 700 1998 Profits: $- 400 Employees: 164 1997 Sales: $ 300 1997 Profits: $- 300 Fiscal Year Ends: 12/31 1996 Sales: $ 200 1996 Profits: $- 200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $274,039 Stock Purch. Plan: Second Exec. Salary: $199,039 The firm is making a significant investment in upgraded networks.



Bonus: Bonus:

$178,750 $120,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

320


LOOKSMART LTD

www.looksmart.com



Y


Profits: 22





TYPES OF BUSINESS: Search Portal-Directory Model

LookSmart operates category-driven directories of web sites. The company offers databases that are searched 60 million times a day, through 5 of the top 10 portals, 6 of the top 10 ISPs and hundreds of additional ISP and media partners worldwide. LookSmart currently has 32 directories spanning 27 countries and 13 languages. Roughly 250 professional web editors create and update its directory of over 2.6 million Internet sites in about 250,000 subject categories. The editors search for the best of the Internet, carefully excluding all sites that contain content not suitable for all ages. Concise descriptions of each web site are available. City Guides are available in 70 markets, offering weather, news, movies, family activities and thousands of links to local businesses, services and community groups. LookSmart is attracting the family and, more specifically, women, who account for 60% of the company's users. LookSmart also offers Beseen.com, which features tools that enable webmasters to access the firm’s directory on its web site. LookSmart's Internet partners include Microsoft's MSN, Netscape, AltaVista, IBM and more than 370 Internet service providers. The company derives its revenues primarily from advertising, licensing/syndication and ecommerce. BT LookSmart, the company’s joint venture with British Telecommunications, is primarily responsible for the expansion of the firm’s international network of partners and country-specific search directories in Europe and Asia. BT LookSmart provides wireless and webdirectory solutions worldwide. The joint venture seeks to expand in countries where use of the Internet as a commercial medium has grown sufficiently. LookSmart offers employees a creative and challenging work environment with an emphasis on continuing career development. The company is dedicated to promoting from within.

BRANDS/DIVISIONS/AFFILIATES: BT LookSmart Beseen.com British Telecommunications

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Evan Thornley, CEO Tracey Ellery, Pres. Martha Parry Clark, VP-Finance/Interim CFO Brian Goler, Sr. VP-Sales Richard Boulderstone, Sr. VP-Eng. Martin Roberts, VP/Sec. Martin Roberts, Senior Counsel Martha Parry Clark, VP-Admin. Jim Kaufman, VP-Bus. Dev. Kevin Berk, Sr. VP-Product Scott Stanford, VP-Strategy & Dev. Dakota Sullivan, VP-Mktg. Val Landi, Sr. VP-Mktg. & Media Services

Phone: 415-348-7000 Fax: 415-348-7050 Toll-Free: Address: 625 Second Street, San Francisco, CA 94107 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $112,600 (12 months) 2000 Profits: $-62,600 (12 months) Stock Ticker: LOOK 1999 Sales: $48,900 1999 Profits: $-64,700 1998 Sales: $8,800 1998 Profits: $-12,900 Employees: 690 1997 Sales: $ 900 1997 Profits: $-7,500 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-2,900


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,008 Bonus: $ Stock Purch. Plan: Y Second Exec. Salary: $225,000 Bonus: $ The company focuses on enabling families to readily discover consumer content suitable for viewers of all ages.




Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y


321

LOUDCLOUD INC

www.loudcloud.com





Profits: 2

Y Y Y




TYPES OF BUSINESS: Managed Services Provider (MSP) Server Hosting and Management

Loudcloud, the brainchild of the original founder of Netscape, Marc Andreessen, provides Internet infrastructure solutions for companies. Using its Opsware technology, the company offers a number of outsourced solutions through its Loudcloud Infrastructure Network. The network maintains a business’ Internet operations across various levels of the Internet infrastructure, from the network layer to the application layer. Loudcloud offers its services under the name Smart Cloud. Smart Cloud services include Web Cloud, which provides a scalable, secure and fully redundant web server environment; Application Server Cloud, which offers a scalable, full-featured management and deployment environment for application servers; Database Cloud, which provides a back-end database for companies; and Mail Cloud, which offers a secure, outbound e-mail service that enables companies to communicate effectively with their customers and partners. Loudcloud builds and manages all aspects its customers’ Internet infrastructure, from the hardware and software to the network. Infrastructure solutions include technology selection, architecture design, round-the-clock monitoring and management and implementation of new initiatives. The company’s services enable companies to concentrate on their core competencies without undertaking the difficulty and expense associated with building the required infrastructure in-house. Loudcloud has offices located across the U.S. as well as international offices in London, Paris and Munich. It recently announced plans to lay off about 120 people. Customers include Blockbuster, USATODAY.com, Ford Motor Company, Epoch Partners and Nike. Loudcloud also has a number of Internet partners including AOL-Time Warner, Oracle, AT&T, Cisco Systems, Microsoft and Sun Microsystems. Loudcloud offers its employees several unique services including car washes, dry cleaning and vouchers for public transit. Fortune magazine recently selected CEO Ben Horowitz as one of 25 next-generation global leaders.

BRANDS/DIVISIONS/AFFILIATES: Opsware Smart Cloud Web Cloud Application Server Cloud Database Cloud Mail Cloud

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ben Horowitz, CEO Marc Andreessen, Chariman, Co-Founder Rod Sherwood, CFO Shellye Archambeau, Chief Mktg. Officer Deb Casados, VP-Human Resources Tim Howes, Chief Tech. Officer Tim Howes, Pres.-Product Oper. John O'Farrell, Exec. VP-Bus. Dev. Charles Katz, Exec. VP-Corp. Affairs In Sik Rhee, Chief Tactician Jonathan Heiliger, COO-Product Oper. Jim Dimitriou, Sr. VP-Client Services

Phone: 408-744-7300 Fax: 408-744-7379 Toll-Free: Address: 599 N. Mathilda Avenue, Sunnyvale, CA 94085 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $ (12 months) 2000 Profits: $-4,981 (12 months) Stock Ticker: LDCL 1999 Sales: $ 1999 Profits: $ 1998 Sales: $ 1998 Profits: $ Employees: 368 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Stellar group of Founders.




Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

322


LUCENT TECHNOLOGIES INC

www.lucent.com




Y Y Y Y

Profits: 1





TYPES OF BUSINESS: Telecommunications Equipment-Broadband Networking Software Manufacturer and Developer Networking Equipment Internet Access Routers Systems Consulting Services Fiber Optic Products Switches Digital Signal Processors

Lucent Technologies, Inc., formerly a part of AT&T, designs, develops and manufactures communications systems, software products and supply systems for most of the world's largest communications network operators and service providers. The company's research and development activities are conducted through Bell Laboratories. Lucent’s Service Provider Networks division (SPN) provides public networking systems and software to service providers and public telephone network operators around the world. Enterprise Networks, another division of the firm, develops, manufactures, markets and services advanced communications products and data networking systems for business customers. The Microelectronics and Communications Technologies business segment designs and manufactures high-performance integrated circuits, power systems, optical fiber and fiber cables and components for applications in the communications and computing industries. Lucent has offices in more than 90 countries around the world. Spring Tide Networks, a network switching equipment provider, and Chromatis, a fiber-optic gear supplier, are among the company’s most recent acquisitions. In early 2001, Lucent announced that it will cut 16,000 jobs. This cost-cutting move was brought on by a slowing market for telecom equipment and tough competition from smaller companies that make leadingedge products. The firm also announced that it would soon implement a seven-point restructuring plan to reduce expenses by $2 billion yearly and significantly improve cash flow. The company recently consigned 10,000 employees to early retirement and intends to lay off 30,000 workers in a second round of cuts if more early retirement volunteers are not forthcoming. Lucent offers its employees a relocation program as well as tuition reimbursement from $7,000 to $9,000 a year for college or graduate courses. The company made Fortune Magazine's 2000 list of The 50 Best Companies for Minorities.

BRANDS/DIVISIONS/AFFILIATES: Bell Laboratories AT&T Avaya Mosaix, Inc. Excel Switching International Network Services Ortel Xedia

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Henry Schacht, CEO Frank A. D'Amelio, Exec. VP/CFO Gerald J. Butters, Sr. VP-Mktg./Strategy/Bus. Dev. Curtis R. Artis, Human Resources Arun N. Netravali, Chief Tech. Officer Larry E. Kittelberger, Sr. VP/CIO Richard J. Rawson, General Counsel Robert C. Holder, Exec. VP-Corp. Oper. William T. O'Shea, Exec. VP-Corp. Strategy & Bus. Dev. James K. Brewington, Group Pres.-Wireless Networks Kathleen M. Fitzgerald, Sr. VP-Public Rel. & Advertising Michael J. Butcher, Pres.-Int'l Oper. John G. Heindel, Pres.-Lucent Worldwide Services Arun N. Netravali, Pres.-Bell Laboratories Jeong H. Kim, Group Pres.-Optical Networking

Phone: 908-582-8500 Fax: 908-508-2576 Toll-Free: 888-458-2368 Address: 600 Mountain Ave., Murray Hill, NJ 07974 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $33,813,000 (12 months) 2000 Profits: $1,219,000 (12 months) Stock Ticker: LU 1999 Sales: $30,617,000 1999 Profits: $4,789,000 1998 Sales: $24,367,000 1998 Profits: $1,065,000 Employees: 126,000 1997 Sales: $27,611,000 1997 Profits: $449,000 Fiscal Year Ends: 9/30 1996 Sales: $15,859,000 1996 Profits: $224,000


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $1,110,000 Bonus: $5,129,636 Stock Purch. Plan: Y Second Exec. Salary: $775,000 Bonus: $3,069,334 Provides products and services to most of the world's largest telecom companies and service providers.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


323

MACROMEDIA INC

www.macromedia.com




Y

Profits: 25





TYPES OF BUSINESS: Computer Software-Web Design Internet Publishing Tools Multimedia Production Graphics and Publishing Software

Macromedia, Inc. develops, markets and supports software products and technologies for web publishing, multimedia and graphics to create web sites for ecommerce, entertainment, news and information. The company's Internet publishing products, including Director, FreeHand, Dreamweaver, Flash, Fireworks and the Shockwave Player, are influencing web content. Macromedia's learning solutions, Authorware and CourseBuilder for Dreamweaver, enable large companies and educational institutions to author, deliver and manage learning programs over the Internet and corporate intranets. In addition, Macromedia offers server products such as ColdFusion Server, JRun Server, Macromedia Spectra and Generator 2 editions. Shockwave.com is a subsidiary of Macromedia that offers products in music, games and animated comics. Shockwave.com’s growing popularity has interested the likes of Hollywood, and may result in the operation spinning off as a separate company. In recent news, the company completed a merger with Allaire Corporation, a leading provider of software for companies in the eBusiness arena. By adding Allaire server technology, Macromedia will make the development of dynamic content more efficient, more affordable and more accessible. The company's customers include AOL Time Warner, Apple Computers, Microsoft, BMW, the US Postal Service, Lucent, Cinemax and Tektronix. Macromedia has multiple offices in Asia/Pacific, Europe and South America. In addition to basic benefits, the company offers employees vision and dental coverage, educational assistance, free online courses from Macromedia University and transportation assistance (for some locations). Employees enjoy an indoor putting green, soft drinks and coffee and paid sabbatical options after four consecutive years of employment.

BRANDS/DIVISIONS/AFFILIATES: Shockwave Authorware Director FreeHand Andromeda Dreamweaver 4 Allaire Corporation Altsys Corporation

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert K. Burgess, CEO Kevin M. Lynch, Pres., Products Brian J. Allum, COO Elizabeth A. Nelson, CFO/Corp. Sec. David R. Mendels, Sr. VP-Bus. Dev. & Corp. Mktg. Michele C. Murgel, VP-Human Resources Jeremy Allaire, Chief Tech. Officer Jonathan L. Gay, VP-Tech. Martin Aquino, VP/Controller Tom Hale, Sr. VP-Product Mktg. Paul J. Madar, Sr. VP-Engineering Linda L. Grant, VP-Worldwide Mfg./Dist. Loren E. Hillberg, VP/General Counsel Sherry Flanders-Page, Sr. VP-Oper. Margaret McCarthy, Sr. VP-Corp. Dev. Stephen A. Elop, Sr. VP-General Mgr./eBusiness Solutions Jessica Kersey, VP-Corp. Comm. Ian S. Richmond, Sr. VP-Strategy and eBusiness Solutions Leonard Gucciardi, Sr. VP/CIO Penny Wilson, Sr. VP-Production and Marketing, shockwave.com

Phone: 415-252-2000 Fax: 415-626-0554 Toll-Free: 800-756-9603 Address: 600 Townsend Street, San Francisco, CA 94103 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $264,159 (12 months) 2000 Profits: $8,767 (12 months) Stock Ticker: MACR 1999 Sales: $153,243 1999 Profits: $2,610 1998 Sales: $113,803 1998 Profits: $-15,641 Employees: 1,003 1997 Sales: $107,365 1997 Profits: $-5,900 Fiscal Year Ends: 3/31 1996 Sales: $116,691 1996 Profits: $23,000




Profit Sharing:

Top Exec. Salary: $200,000 Second Exec. Salary: $200,000 Award-winning reputation for products/Developing worldwide recognition.


Bonus: Bonus:

$684,167 $466,052


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

324


MANUGISTICS GROUP INC

www.manugistics.com


Profits: 39




Y


Y




TYPES OF BUSINESS: Computer Software-Supply Chain Management Software Modification Consulting Services Education and Training Manufacturing Planning Services Product Support Services

Manugistics Group, Inc. develops, markets and supports software products for synchronized supply chain management in addition to providing related services. Manugistics software also forecasts product demand and coordinates the timing of distribution, manufacturing, procurement and transportation activities to meet this demand from an enterprise, its suppliers and customers. The company is a supplier of an integrated suite of strategic, tactical and operational supply chain planning tools, including a high-level optimizer and products that address the four key operational areas of supply chain management: demand planning, supply planning, manufacturing scheduling and transportation management. The company’s Web-based NetWorks suite, for example, combines logistics and manufacturing, and through the Internet coordinates functions such as purchasing, manufacturing, distribution and transportation. Manugistics’ products incorporate standards-based technologies, which provide flexible foundations for systems building and which also leverage the technology investments of customers. The firm’s use of objectoriented technology for product development enables it to develop new software program code with modular components, thereby permitting and encouraging developers to re-use these components and improving quality while shortening the time required developing or enhancing products. Manugistics serves the electronics, pharmaceutical, automotive and chemical industries and its clients include Sony, Bose, Alcatel, Ericsson, DuPont and BMW. Recently Manugistics and Marketswitch Corporation, the industry leader in marketing optimization software, announced that they have agreed to jointly develop, market and sell a demand-side, promotions optimization solution designed to help companies maximize their return from promotional campaigns. Full-time employees are eligible to receive 100% tuition reimbursement for pre-approved courses. Dental and vision coverage are also offered to employees. Additionally a subsidy is offered to employees through a PC Purchase program, and dress is business casual every day.

BRANDS/DIVISIONS/AFFILIATES: Talus Solutions NetWORKS WebWORKS WebConnect STATGRAPHICS Marketswitch Corporation ROVER Technology Synchronology Group, Ltd.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Gregory J. Owens, CEO Richard F. Bergmann, Pres. Raghavan Rajaji, CFO James J. Jeter, Sr. VP-Global Mktg Valerie Oldani, Human Resources Terrence A. Austin, Exec. VP-Electronics and High Tech. Timothy T. Smith, Corp. Sec. Timothy T. Smith, General Counsel Jeffery L. Holmes, Sr. VP-Government Solutions and Alliances Dr Robert Philips, Sr. VP-Chief Tech. Officer Nate Wallace, Dir.-Investor Relations Gregory C. Cudahy, Exec. VP-Pricing and Revenue Management Michael G. Simonetto, Sr. VP-Pricing and Revenue Optimization Tom Ryan, Sr. VP-Americas Sales Lori Mitchell-Keller, VP-Tech. Strategy

Phone: 301-984-5000 Fax: 301-984-5370 Toll-Free: Address: 2115 East Jefferson Street, Rockville, MD 20852 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $152,433 (12 months) 2000 Profits: $-8,945 (12 months) Stock Ticker: MANU 1999 Sales: $177,564 1999 Profits: $-96,112 1998 Sales: $180,263 1998 Profits: $-13,165 Employees: 866 1997 Sales: $100,200 1997 Profits: $4,700 Fiscal Year Ends: 2/28 1996 Sales: $67,000 1996 Profits: $5,100


ESOP Stock Plan: Y Stock Purch. Plan:


Top Exec. Salary: $318,270 Second Exec. Salary: $198,000 Unique niche in business planning software.


Profit Sharing:

Bonus: Bonus:

$288,531 $155,430


Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


325

MAPQUEST.COM INC

www.mapquest.com



Y


Profits:





TYPES OF BUSINESS: Online Mapping Services Driving Directions Trip Planners Live Traffic Reports Yellow and White Pages Interactive 3D Tours

Mapquest.com has a leading web site that allows consumers to access interactive maps and driving directions (both online and in print), for over 60 U.S. metropolitan areas. The company has been in the business of cartography, digital mapping, mapping software and, most recently, advertising and Internet services, for over 30 years. MapQuest utilizes the latest wireless and voice recognition technologies to provide travelers and customers with the tools needed to continually access vital navigation and travel information. To bring these services to market, MapQuest has partnered with leading companies in wireless data communication including Palm Computing, Sprint PCS, AT&T PocketNet and BT Genie Mobile Europe. Additionally, MapQuest is working closely with Speechworks International and AOL by Phone to develop applications that take advantage of speech recognition technology to turn any telephone into a gateway to the Internet. MapQuest provides street-level mapping and routing for more than 100 top metropolitan travel destinations worldwide. In addition to finding panEuropean coverage from MapQuest.com, the www.MapQuest.co.uk site was recently launched to provide a service specifically focused on global content for the British audience. MapQuest currently is developing additional country-specific web sites in France, Germany and other European countries. Mapquest.com also offers restaurant, lodging and city information to help with trip planning, and computer applications for information kiosks and hotel reservation systems. The company also provides state-of-the-art mapping technology products and services for the information publishing industry as well as for the commercial Internet, telecommunications and real estate markets. Mapquest's top customers include Yahoo!, National Geographic and AAA. Following a recent merger, Mapquest became a subsidiary of America Online, which is itself a subsidiary of the media giant AOL Time Warner. Relocation assistance is offered to employees.

BRANDS/DIVISIONS/AFFILIATES: LinkFree MapQuest Direct Enterprise Toolkit Business and People Lookup Cartographic Services AOL Time Warner

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael Mulligan, CEO James Thomas, COO James Thomas, CFO David Ingerman, VP-Mktg. Dave Bowen, Mgr.-Human Resources James Hilliard, VP-Digital Mapping Services Robert Binford, Corp. Controller William Muenster, Sr. VP-Dev./Production Michael Nappi, VP-Bus. Solutions James Killick, VP-Product Management

Phone: 303-312-0200 Fax: 303-312-0201 Toll-Free: Address: 1730 Blake Street, Suite 310, Denver, CO 80202 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Subsidiary 1999 Sales: $34,500 1999 Profits: $-18,500 1998 Sales: $24,700 1998 Profits: $-3,200 Employees: 335 1997 Sales: $21,400 1997 Profits: $-7,600 Fiscal Year Ends: 12/31 1996 Sales: $19,600 1996 Profits: $-1,300


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $150,000 Stock Purch. Plan: Y Second Exec. Salary: $140,000 Focus on in-depth delivery of maps / Merger with AOL.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

326


MARIMBA INC

www.marimba.com




Y

Profits: 43





TYPES OF BUSINESS: Software-E-commerce Change Management Software Performance Management Sotfware

Marimba provides Internet-based software solutions that enable companies to expand market reach, speed up business processes and strengthen relationships with customers and business partners. Marimba’s software allows companies to install, update and maintain software applications within a company's LAN or WAN or over the Internet. The company offers two families of products: Change Management, which includes the Castanet and Timball lines, and Performance Management, which includes the Web Traffic Monitor. The Castanet line provides management infrastructure for organizations to build e-business solutions. Marimba recently announced that its Castanet and Timbale products will be enhanced and re-branded as part of the company’s Change Management offering, providing customers with greater functionality and flexibility. Marimba's new Performance Management product family is designed to monitor critical online services to help enterprises maintain optimal performance. The Performance Management product is intended to leverage Marimba's extensive Internet expertise and thus provide its customers with new products to help them compete in the e-business market. Marimba set a new standard by providing enterprise management groups the ability to structure a monitoring solution tailored specifically for their performance management requirements. The first member of this product family – the Web Traffic Monitor – provides a realtime service-level view of the performance and availability of web-enabled services and applications. Clients include Charles Schwab, Sun Microsystems, the U.S. Air Force, The Home Depot and Nortel Networks. Recently Marimba and Selectica, a leading provider of Internet Selling Systems (ISS) for e-business, announced a strategic licensing agreement to integrate Marimba’s desktop and mobile technology into Selectica’s ACE Mobile product suite. The company recently reduced its workforce by 20%. Employees enjoy the 'Have Fun Club', BBQs, wine tasting and motorized scooters. Their dog policy also encourages people to bring their dogs to work.

BRANDS/DIVISIONS/AFFILIATES: Castanet Software Suite DocService Timbale Server Management Web Traffic Monitor Cisco Sun Micorsystems Selectia

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John Olsen, CEO/Pres. Ken Owyang, CFO Rich Wyckoff, Sr. VP-Worldwide Mktg. Jonathan Schoonmaker, VP-Human Resources Arthur van Hoff, Chief Scientist Simon Wynn, Chief Tech. Officer Matt Thompson, VP-Worldwide Sales Lee Bieber, VP-Engineering Ulf Sandberg, VP-Field Services Fritz Koehler, Secretary Fritz Koehler, VP-General Counsel Steve McDermott, VP-Bus. Dev. Kim Polese, Chm./Chief Strategy Officer Scott Bajtos, VP-Customer Care Matt Thompson, VP-Worldwide Sales Craig Parks, VP-Strategic Initiatives Adrian Rayner, VP-European Operations Chris Hessler, Channel Sales

Phone: 650-930-5282 Fax: 650-930-5600 Toll-Free: Address: 440 Clyde Ave., Mountain View, CA 94043 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $44,027 (12 months) 2000 Profits: $-9,672 (12 months) Stock Ticker: MRBA 1999 Sales: $31,400 1999 Profits: $-4,200 1998 Sales: $17,100 1998 Profits: $-5,700 Employees: 262 1997 Sales: $5,563 1997 Profits: $-7,718 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $




Profit Sharing:

Top Exec. Salary: $252,265 Bonus: Second Exec. Salary: $214,886 Bonus: Castanet offers the ablity to install and maintain a wide variety of applications.


$31,250 $15,000


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


MARKETWATCH.COM INC

327

www.cbs.marketwatch.com



Y Y


Profits: 5





TYPES OF BUSINESS: Online Financial Information Online Business and Financial News and Analytical Tools Paid Subscription Products, Data and Related Features IPO Reports Personal Finance Tools Television and Radio Production

MarketWatch.com, Inc., through its web site of the same name, offers an online look into the financial world with free-of-charge services, including real-time business news, IPO reports, mutual fund data, financial programming and personal finance. The super site also offers subscriptions that enable premium services such as real-time financial data (MarketWatch RT), and the streaming of real-time quotes from all major U.S. stock exchanges (MarketWatch LIVE). Additionally, MarketWatch.com provides full-service business solutions for financial web sites. The company licenses a wide array of financial data and tools to major brokerages, Internet sites and media outlets, and supports them with flexible design, development and hosting solutions. MarketWatch.com delivers these products via one of the fastest, most reliable technical infrastructures on the web. The company operates three web sites: cbs.marketwatch.com, bigcharts.com and U.K.-based ftmarketwatch.com, and produces original content for television and radio programming. Recently, MarketWatch.com announced the launch of its content licensing partner site partner.marketwatch.com. The new site showcases how the CBS MarketWatch Licensing group creates custom solutions for their clients' web sites ranging from a simple front page Dow chart to hosting an entire financial portal. At the site, clients and potential partners find a comprehensive product list including descriptions and examples, news and press releases highlighting the latest partnerships and the unique way content and tools are customized to fit their needs. MarketWatch.com has announced that it will create and offer interactive, online personal finance courses in partnership with the Learning Network, offering an array of online educational tools, content, resources and communities. The company recently laid off 38 people, about 15% of its staff.

BRANDS/DIVISIONS/AFFILIATES: Pearson CBS Broadcasting Inc Data Broadcasting Corporation BigCharts, Inc. Financial Times Group Limited FTMarketWatch.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Larry S. Kramer, CEO Joan Platt, VP-Finance/CFO Scot McLernon, Exec. VP-Sales Jamie Thinglestad, Chief Tech. Officer Michele Chaboudy, VP-Mktg. Bill Bishop, Exec. VP-Bus. Dev. Scott Kinney, Exec. VP-Licensing Thom Calandra, Editor-in-Chief/VP-News

Phone: 415-733-0500 Fax: 415-392-1972 Toll-Free: Address: 825 Battery St., San Francisco, CA 94111 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $53,907 (12 months) 2000 Profits: $-91,263 (12 months) Stock Ticker: MKTW 1999 Sales: $24,900 1999 Profits: $-60,878 1998 Sales: $7,000 1998 Profits: $-12,400 Employees: 259 1997 Sales: $1,800 1997 Profits: $-1,000 Fiscal Year Ends: 3/31 1996 Sales: $ 600 1996 Profits: $-1,172


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Y Affiliation with CBS.




Bonus: Bonus:

$112,500 $104,600


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

328


MCLEODUSA INC

www.mcleodusa.com




Profits: 2




Y Y


TYPES OF BUSINESS: Local & Long Distance Telephone Service Data Networks Network Maintenance Paging Wireless Services Internet Access Telemarketing Services Telephone Directory Publishing

McLeodUSA, Inc. focuses on the provision of comprehensively integrated telecommunications and Internet services. Various voice and data services are offered to small and medium-sized businesses across the United States through subsidiaries Dakota Telecom, Inc., DTG Communications, Inc., DTG Internet, Inc., Frontier Directory Co. of Nebraska, Inc., Greene County Partners, Inc., Illinois Consolidated Telephone Co., Info America Phone Books, Inc., McLeodUSA Publishing Co., McLeodUSA Telecommunications Services, Inc., Ruffalo, Cody & Associates, Inc. and Talking Directories, Inc. The firm’s telecommunications offerings are mostly comprised of local, long distance, voice mail, paging and Internet access services. The company’s network is capable of transmitting integrated next-generation data, Internet, video and voice services, reaching 800 cities and 90% of the U.S. population. McLeodUSA currently serves more than 410,000 customers. The company’s publishing subsidiaries distribute 34 million white and yellow page directories in 26 states, expected to reach 56 million people. McleodUSA has recently completed the acquisitions of Splitrock Services, Inc. of Houston, TX and CapRock Communications Corp. of Dallas, TX. More recently it signed an agreement to acquire Intelispan, Inc. of Atlanta. The company has also secured a bank credit facility of $1.3 billion in funding, as well as completing an offering of senior notes, which raised a further $750 million in funding. The company offers its staff an Employee Assistance Program in addition to medical, dental, prescription and vision insurance, life and disability insurance, home, auto and renters' insurance, a tuition assistance program, paid holidays and vacation and personal days.

BRANDS/DIVISIONS/AFFILIATES: Consolidated Communications, Inc. Splitrock Services, Inc. Dakota Telecom, Inc. CapRock Communications Corp. DTG Internet, Inc. Intelispan, Inc. Talking Directories, Inc. Ruffalo, Cody & Associates, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Clark E. McLeod, Co-CEO Stephen C. Gray, Co-CEO/Pres. J. Lyle Patrick, VP-Finance/CFO David W. Lunemannn, Group VP-Mktg, Sales Support Mary Greiner, Group VP-Human Resources Timothy T. Devine, Group VP-Chief Tech. Officer Roy A. Wilkens, Pres./CEO Data Network Operations Joseph H. Ceryanec, Treas./Corp. Controller Steven J. Shirar, Group VP-Chief Sales Officer Randall Rings, VP/Corp. Sec. Randall Rings, Group VP-Chief Legal Officer Blake O. Fisher, Jr., Chief Planning and Dev. Officer Bryce E. Nemitz, VP-Comm./Investor Rel. Officer Joseph H. Ceryanec, Treas./Corp. Controller Albert P. Ruffalo, Chief People Dev. Officer Arthur L. Christoffersen, Pres./CEO-Mcleod Publishing Company Michael J. Brown, Chief Service Officer Hiram J. Hoed, Group VP-Southwestern Region

Phone: 319-364-0000 Fax: 319-790-7015 Toll-Free: 800-896-8330 Address: McLeodUSA Tech. Park, 6400 C St. SW, Cedar Rapids, IA 52406-3177 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,396,704 (12 months) 2000 Profits: $-477,310 (12 months) Stock Ticker: MCLD 1999 Sales: $908,792 1999 Profits: $-220,282 1998 Sales: $604,100 1998 Profits: $-124,900 Employees: 10,700 1997 Sales: $267,900 1997 Profits: $-79,900 Fiscal Year Ends: 12/31 1996 Sales: $81,300 1996 Profits: $-22,300


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $250,000 Stock Purch. Plan: Y Second Exec. Salary: $250,000 Complete telecommunications services. ADVANTAGE:



Bonus: Bonus:

$142,000 $142,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast:

International:


329

MEDIABAY INC

www.mediabay.com



Y


Profits: 6



Y



TYPES OF BUSINESS: Audiobooks, Online Retail Audio Book Clubs Syndicated Radio Programming Wholesale Entertainment Distribution

MediaBay, Inc. is a leading seller of spoken audio and nostalgia products, including audiobooks and old-time radio shows, through direct response, retail and Internet channels. The products are sold in multiple formats, including physical (cassette and compact disc) and secure digital download formats. The content library consists of more than 50,000 hours of spoken audio content including audiobooks, old-time radio shows, audio versions of newspapers, magazines and other unique spoken word content. The customer base includes over 2.55 million buyers who have purchased via catalogs and direct mail marketing, as well as 2.2 million e-mail addresses. The company’s web sites receive more than 2 million unique monthly web site visitors and are among the most heavily trafficked bookselling web sites. Audio Book Club is the largest membership-based club of its kind with over 1.95 million members who are reached via direct mail and the Internet at www.audiobookclub.com. Radio Spirits old-time radio and classic video programs market to over 600,000 RSI catalog buyers through direct mail catalogs and, on a wholesale basis, to more than 4,750 major retailers, including Costco, Target, Best Buy, Sam's Club, Barnes & Noble, Waldenbooks, B. Dalton Booksellers, Books-AMillion, The Museum Company and Amazon.com, and the Internet at www.radiospirits.com. Radio Classics distributes three national classic radio programs which are collectively heard on more than 500 traditional radio stations in more than 350 markets by over 3 million listeners weekly. The company plans to distribute its oldtime radio programming across multiple digital distribution platforms including digital cable television, satellite television (DBS), satellite radio and the Internet.

BRANDS/DIVISIONS/AFFILIATES: Columbia House Audiobook Club Radio Classics Audio Book Club Radio Spirits Audiobookclub.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael Herrick, CEO Michael Herrick, Pres. Hakan Lindskog, COO John F. Levy, Exec. VP/CFO Steven M. McLaughlin, Exec. VP-Chief Tech. Officer Howard Herrick, Exec. VP Robert Toro, Sr. VP-Fin. Jesse Faber, Pres.-Audio Book Club Carl P. Amari, Pres.-Radio Oper.

Phone: 973-539-9528 Fax: 973-539-1273 Toll-Free: Address: 20 Community Place, Morristown, NJ 07960 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $44,426 (12 months) 2000 Profits: $-54,648 (12 months) Stock Ticker: MBAY 1999 Sales: $46,227 1999 Profits: $-6,707 1998 Sales: $14,900 1998 Profits: $-7,000 Employees: 68 1997 Sales: $10,100 1997 Profits: $-4,900 Fiscal Year Ends: 12/31 1996 Sales: $5,600 1996 Profits: $-6,500


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Offers a wide variety of vintage programming/Diversified sales channels.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast: Y


Northeast: Y

International:

330


MEDINEX SYSTEMS INC

www.medinex.com



Y


Y

Profits: 15





TYPES OF BUSINESS: Portals-Healthcare and Politics Consumer Medical Products Clinical Medical Products Medical Books and Supplies B2B e-Commerce Products and Services Software and Information for Political Consultants

Medinex Systems, Inc. develops and operates topicspecific Internet portals designed to permit persons and businesses sharing a common interest to access its services, the resources of the Internet and e-commerce. The company currently operates two Internet portals. Votenet, its public policy and political community site, includes content, products and services designed for political office candidates, voters, political organizations, political action committees and lobbyists. Medinex, its healthcare-focused community, provides content, products and services for primary care physicians, healthcare conscious consumers, patients and their families, pharmaceutical and insurance companies and others involved in the healthcare market. The company’s site offers e-mail, web site design and hosting, specialized news, discussion forums and search engines. Medinex Systems generates revenue from its growing e-commerce division, including DiscountMedBooks, MedMarket.com and MedMarketAuction. It also generates revenue from the sale of its candidate kits, online fundraising fees, revenue from services provided by Raintree Communications and FECinfo, as well as the sale of advertising on its site. Medinex Systems has recently teamed with ZirMed.com, Inc. to offer online medical claims processing to healthcare providers. This allows healthcare providers to have medical claims quickly processed and paid online. Medinex Systems has also become a part of the newly formed Community Health Information Consortium (CHIC), which is designed to assist local communities in reducing administrative and clinical costs. Joining in the formation of the CHIC Group are Anderson Consulting Group, EMC2, Hitachi, Majoris, Medinex Systems and Oracle. The goal of the CHIC Group is to streamline the healthcare process by designing end-to-end solutions for the various healthcare technology problems confronting local communities. Medinex Systems has also formed a consulting division to assist and educate healthcare practitioners in their efforts to comply with the requirements of the Health Insurance Portability and Accountability Act (HIPAA).

BRANDS/DIVISIONS/AFFILIATES: Votenet DiscountMed Books MedMarket Network MedMarket.com MedMarket Auction MedMarket, Inc. Politicallyblack.com, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Tony J. Paquin, Pres./ CEO Tony J. Paquin, Pres./ CEO Colin Christie, Exec. VP/COO Kelly Prior, CFO Gary S. Paquin, Chief Mktg. Officer David C. Paquin, Mgr.-Human Resources Robert D. Gober, Medical Dir. Gary S. Paquin, Sec. Kelly M. McCarthy, Exec. VP-Mergers and Acquisitions Susan Cuff, Investor Relations Manager Lawrence L Burch, Treas. Michael R. Paquin, MedMarket General Mgr Glen Hughlette, CEO-Votenet Solutions

Phone: 208-777-4203 Fax: 208-777-7874 Toll-Free: Address: 806 Clearwater Loop, Suite N, Post Falls, ID 83854 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $4,600 (12 months) 2000 Profits: $-30,400 (12 months) Stock Ticker: MDNX 1999 Sales: $ 700 1999 Profits: $-8,400 1998 Sales: $ 100 1998 Profits: $-2,300 Employees: 83 1997 Sales: $ 1997 Profits: $- 100 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $




Profit Sharing:

Top Exec. Salary: $201,750 Second Exec. Salary: $152,723 Focus on niches such as politics and social content.


Bonus: Bonus:

$29,000 $50,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


331

MEDIUM4.COM INC

www.medium4.com



Y


Profits: 1





TYPES OF BUSINESS: Online Foreign Broadcasting Current Affairs Entertainment News Lifestyle Music Film Content

Medium4.com, Inc. (formerly foreignTV.com) is an Internet broadcaster that produces streaming media content from locations around the world. Users can access real-time information in English, about global news, fashion, arts, culture, travel, adventure, sports and entertainment. The company's content is updated daily and includes interviews and web-only features from Medium4.com reporters. The usage of streaming video technology allows the viewer to watch live or on-demand programming without having to download content to the user's hard drive. Medium4.com is building a series of indepth location-specific sites, such as ParisTV.com, BerlinTV.com, AllChinaTV.com, BeijingTV.com and RomeTV.com, which immerse users in each area. These sites provide a sense of what it is like to visit, live and work in a foreign location, as well as feature video news reports and video tours of different destinations. The site's flagship daily newsmagazine, Worldcast, includes special reports and interviews with world leaders. The World Music site lets the user listen to international artists and genres, plus special reports, biographies and interviews. Medium4.com's audience includes business and leisure travelers, students and people just interested in interacting with the world. The company generates most of its revenue from advertising. Medium4.com and MulticastISP recently announced a partnership that will combine Multicast’s proprietary broadcast network with content from Medium4.com, for delivery by Multicast’s network in real-time 24/7 programming. Medium4.com will take advantage of the Multicast Network’s cost-effective system which delivers a range of its real-time international content to Internet Service Providers (ISPs), cable modemenabled systems, DSL providers, colleges, universities, and corporations throughout North and Central America and Mexico, which then provide the broadcast to the end user consumer.

BRANDS/DIVISIONS/AFFILIATES: World Music, The Worldcast Medium4.com ForeignTV.com Medium4Film.com Medium4Music.com NicheTV.com StreamingUSA.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jonathan Braun, CEO Graham Cannon, VP-Mktg. Marc D. Leve, VP-Legal Affairs Bruno Finel, Sr. VP-Int'l Operations Elorian C. Landers, VP-Corp. Dev. Dennis Oppenheimer, VP-Music Yeon S. Hong, VP-Creative Albert T. Primo, VP

Phone: 305-538-0955 Fax: Toll-Free: Address: 1220 Collins Avenue, Suite 100, Miami Beach, FL 33139 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $ 390 (12 months) 2000 Profits: $-9,531 (12 months) Stock Ticker: MDM 1999 Sales: $ 46 1999 Profits: $-3,760 1998 Sales: $ 1998 Profits: $ Employees: 6 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $156,900 Stock Purch. Plan: Second Exec. Salary: $106,338 Unique niche in content and audience.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast: Y


Northeast:

International:

332


MERCURY INTERACTIVE CORP

www.merc-int.com




Y

Profits: 12





TYPES OF BUSINESS: Computer Software-Application Testing Web-based System Tools Web Site Stress Testing e-Business Applications Enterprise Resource Planning Client/Server Software

Mercury Interactive Corporation and its subsidiaries develop, market and support a family of automated client/server and web-based system tools for testing business-critical enterprise applications. The firm’s testing solutions have helped corporate development organizations, systems integrators and independent software developers identify client/server system problems with greater accuracy, speed and efficiency than traditional methods. The company’s innovative solutions are designed to automate and orchestrate all phases of software and system quality assurance, and to provide a common thread that allows customers to reduce application development time, increase productivity and decrease operating expenses. Mercury’s international presence is expanding as well, with the addition of a Japanese distributor K.K. Ashisuto. The firm’s customers represent a wide range of industries including Internet companies such as Amazon.com, America Online, Ameritrade, E*Trade, Healtheon/WebMD, HomeGrocer.com and Jobs.com. Internet infrastructure providers such as Ariba, i2 Technologies and Oracle; and Fortune 1000 enterprises such as Apple Computer, Caterpillar, Cisco, Ford and Wal-Mart. Mercury and F5 Networks, Inc. have announced that they will work together to deliver application performance management solutions to better detect, diagnose and prevent problems that affect quality of service levels. The company has introduced a new web application performance component to the Topaz family of web management and diagnostic solutions. Recently, Mercury also announced it will acquire Freshwater Software, a privately held company based in Boulder, Colorado. Through BeyondWork.com, Mercury's employees have access to discounted savings on recreational, leisure, travel and gift products and services. At corporate headquarters a full-service cafeteria, a gym, laundry amenities and free monthly lunches and theme barbecues are offered.

BRANDS/DIVISIONS/AFFILIATES: Topaz WinRunner LoadRunner TestDirector Active Watch ActiveTest Astra SiteManager Freshwater Software

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Amnon Landan, CEO Amnon Landan, Pres. Kenneth R. Klein, COO Sharlene Abrams, CFO/VP-Finance and Administration Jayaram Bhat, VP-Mktg. Bonnie Jones, VP-Human Resources Ori Danieli, VP-Research and Dev. Yuval Scarlat, Pres.-Managed Services Jay Larson, VP-Americas Sales Zohar Gilad, VP/General Mgr-Application Performance Susan Skaer, VP/General Counsel/Secretary Susan Skaer, VP/General Counsel/Secretary Sharlene Abrams, VP-Admin. Doug Smith, Exec.VP-Corp. Dev. Anne Marie McCauler, Dir.-Investor Relations Moshe Egert, Pres.-European Oper. Uri Agmon, VP-Int'l Oper. Alon Farhy, VP-Field Operations

Phone: 408-822-5200 Fax: 408-822-5300 Toll-Free: Address: 1325 Borregas Avenue, Building A, Sunnyvale, CA 94089 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $307,000 (12 months) 2000 Profits: $64,700 (12 months) Stock Ticker: MERQ 1999 Sales: $187,700 1999 Profits: $33,144 1998 Sales: $121,000 1998 Profits: $19,525 Employees: 1,418 1997 Sales: $76,700 1997 Profits: $5,732 Fiscal Year Ends: 12/31 1996 Sales: $54,550 1996 Profits: $4,600


ESOP Stock Plan: Y Stock Purch. Plan: Y


Profit Sharing:

Top Exec. Salary: $375,000 Second Exec. Salary: $192,900 Commitment to research and development/Enviable profit margins.


Bonus: Bonus:

$350,000 $100,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


333

METRICOM INC

www.metricom.com




Y


Profits: 21

Y Y




TYPES OF BUSINESS: Internet Service Access Provider-Wireless Online Services

Metricom, Inc. provides leading edge technology for wireless and mobile data access, with a focus on three key mobile Internet areas: access technology, network design and buildout and network operation. The company designs, develops and markets wireless network products and services that provide low-cost, high-performance, easy-to-use data communications that can be used in a broad range of personal computer and industrial applications. Metricom's subscriber-based Ricochet products and services division provides portable and desktop computer users with high-performance, costeffective wireless access to the Internet, private intranets, local area networks, e-mail and other online services. Metricom's options for its industrial customers include virtual private networks, the Utilinet Private Network and the Ricochet Private Network. Currently, the company is concentrating on its new Ricochet high-speed mobile access, which provides end-user speeds of 128 kbps. Ricochet is the industry’s first wireless mobile access solution to duplicate high-speed wired access. It lets people view and download full Web content, send and receive email with attachments, link to corporate intranets through Virtual Private Networks (VPNs), and use the applications, information and services they want. The company has launched Ricochet in 15 cities nationwide and plans to expand the service to 30 cities by the end of 2001. Metricom recently layed off 23% of its employees. In June 2001, the firm announced it would file for bankruptcy. Metricom offers its employees full benefits including dental and vision care. The company also provides an educational assistance program and volunteer support, where employees are given 8 hours of paid time to be used for volunteer work in their communities. Additionally, employees can purchase basic insurance and legal services at negotiated discount rates.

BRANDS/DIVISIONS/AFFILIATES: Ricochet Private Network UtiliNet Private Network

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Timothy A. Dreisbach, CEO Glen Estell, Pres. Glen Estell, COO James Wall, CFO John Wernke, Sr. VP-Mktg./Sales Sharon Thompson, VP-Human Resources Mike Ritter, Chief Tech. Officer Rob Yarmey, Chief Info. Officer Dave Pangburn, Controller Robert Mott, Sr. VP-Eng. Robert Mott, Sr. VP-Mfg. Dale Marquart, General Counsel Dale Marquart, Sr. VP-Admin. Joseph P. Niedercorn, VP-Strategy/Planning Jay Kistner, Treas. Dick Au, VP-Corp. Oper. Jeannie Slone, VP-Corp. Mktg. George Wren, VP-Strategic Mktg. William Walker, VP-Network Oper.

Phone: 408-282-3000 Fax: 408-282-3001 Toll-Free: 800-469-4735 Address: 333 West Julian St, San Jose, CA 95110 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $11,800 (12 months) 2000 Profits: $-188,100 (12 months) Stock Ticker: MCOM 1999 Sales: $18,525 1999 Profits: $-66,292 1998 Sales: $15,859 1998 Profits: $-84,164 Employees: 776 1997 Sales: $13,439 1997 Profits: $-59,328 Fiscal Year Ends: 12/31 1996 Sales: $7,200 1996 Profits: $-39,300




Top Exec. Salary: $253,349 Bonus: $111,035 Second Exec. Salary: $198,977 Bonus: $100,646 Filed for bankruptcy in mid 2001 / Equipment provides wireless access to the Internet for travellers and mobile users in major metro areas nationwide.

OTHER THOUGHTS: Apparent Women Officers or Directors: 2 Hot Spot for Advancement for Women/Minorities:

Profit Sharing:


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:

334


METROMEDIA FIBER NETWORK INC Industry Group Code: 513390C Ranks within this company's industry group: Sales: 6 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



www.mmfn.com Profits: 3




Y Y


TYPES OF BUSINESS: Private Data Networks-Fiber Optic Network Management Services

Metromedia Fiber Networks (Metromedia) is a facilitiesbased provider of technologically advanced, highbandwidth fiber optic communications infrastructures to carrier, corporate and government customers in the United States and Europe. The company has extensive fiber optic networks throughout major metropolitan areas and enables explosive growth of data communications through the Internet. Metromedia is revolutionizing the way broadband capacity is sold due to its offering of virtually limitless, unmetered and unshared bandwidth at a fixed price. Currently, the company is establishing networks in many cities, including New York, Washington, D.C., Philadelphia, Chicago, Boston, San Francisco, Los Angeles and Houston. In addition to its current expansion in 51 cities in North America, Metromedia is establishing an international presence with planned fiber-optic network builds in 16 cities throughout Europe. Utilizing the latest fiber optic cabling, with trunks containing up to 864 strands of fiber, the company’s network will extend over 3.6 million fiber miles when completed. In recent news, Metromedia merged with SiteSmith, Inc., a leading provider of Internet infrastructure management services. The merger completes Metromedia’s optical infrastructure by including managed services. Over the past several years, the company has signed multi-million dollar agreements with many communications carriers and other organizations such as IntelliSpace, WinStar Communications, Bell Atlantic, CBS Broadcasting, Cisco Systems, Time Warner Telecom and America Online. Metromedia, partly as a result of obtaining these contracts, reached its $2 billion mark in dark fiber lease agreements. AboveNet, a subsidiary of Metromedia, expanded its Internet network into Japan through a joint venture with two of Japan's largest and most high-tech companies. The subsidiary more recently signed agreements to extend its highcapacity Internet connectivity into Korea.

BRANDS/DIVISIONS/AFFILIATES: AboveNet Communications SiteSmith, Inc. Manged SONET Network Central Office Access Ramp Tandem Access Ramp WaveChannel Optical Network Metro Gig-ETM M.B.I.H., Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Stephen A. Garofalo, CEO Nicholas Tanzi, Pres. Nicholas Tanzi, COO Gerard Benedetto, CFO Ron French, VP-Mktg. Brenda DiUro, Dir.-Human Resources Dave Rand, Chief Tech. Officer Paul Vixie, Sr. VP-Eng. Arnold L. Wadler, Exec. VP/General Counsel Paul Vixie, Sr. VP-Oper. Jerry Marcus, VP-Business Dev. Stephen Stuart, VP-Internet Architecture Vincent A. Gallucio, Sr. VP Silvia Kessel, Exec. VP

Phone: 914-421-6700 Fax: 914-421-6777 Toll-Free: Address: One N. Lexington Ave, White Plains, NY 10601 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $188,152 (12 months) 2000 Profits: $-407,241 (12 months) Stock Ticker: MFNX 1999 Sales: $75,247 1999 Profits: $-114,938 1998 Sales: $36,436 1998 Profits: $ 986 Employees: 1,732 1997 Sales: $2,524 1997 Profits: $-26,259 Fiscal Year Ends: 12/31 1996 Sales: $ 236 1996 Profits: $-10,359


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $368,231 Stock Purch. Plan: Second Exec. Salary: $361,923 Expansion through strategic partnerships.



Bonus: Bonus:

$100,000 $100,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


335

MICROSOFT CORP

www.microsoft.com



Y


Y

Profits: 1




Y


TYPES OF BUSINESS: Computer Software-Diversified Internet Access Provider Online Services Portal Book Publishing Entertainment and Television Delivery Computer Peripherals Personal Game Players Venture Capital

Microsoft Corp., the world’s leading (and largest) software firm, develops, manufactures, licenses, sells and supports a wide range of some of the most globally-critical software existing today. The company offers online services; computer books and input devices, including operating systems for intelligent devices, PCs and servers; server applications for client/server environments; business and consumer productivity applications; software development tools; and Internet and Intranet software and technologies. The corporation has purchased WebTV, enhancing its already excellent cable modem technology base, and launched a new interactive television service called UltimateTV. Microsoft also made an investment in cable operator Comcast. Windows CE software is one of the operating systems for millions of cable modems purchased by major cable television operators worldwide. Microsoft now jointly operates MSNBC news programming with the National Broadcasting Corporation (NBC). Microsoft is making a serious move toward renting software applications over the Internet, as an alternative to having customers buy and install software on local computers. (Net is a vital part of this program). Other initiatives include Passport.net, Office.net and VisualBasic.net. These programs are based on XML, and about 50% of the firm's $4 billion annual research budget is currently slotted for these products. At a recent conference, Microsoft and Commerce One presented technology tools aimed at making it easier for organizations of all sizes to buy, sell and collaborate on the Web. North American launch details of the company’s highly anticipated Microsoft Xbox video game system have been announced, and starting Nov. 8, 2001 Xbox consoles will be available for purchase at retail outlets throughout North America. Microsoft provides relocation expenses and offers health club memberships to employees. The company has created more employee-millionaires than any other firm in history. Microsoft has a casual dress policy, and offers tuition reimbursement and adoption assistance.

BRANDS/DIVISIONS/AFFILIATES: Windows Office.net bCentral Passport.net Sidewalk .Net WebTV Internet Gaming Zone

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Steve Ballmer, CEO Rick Belluzzo, Pres. Rick Belluzzo, Pres./COO John Connors, Sr. VP-Finance and Admin./CFO Orlando Ayala, Group VP-Worldwide Sales/Mktg. Deborah Willingham, Sr. VP-Human Resources Eric Rudder, VP-Technical Stragety Bob Muglia, VP-.NET Services Group Scott Boggs, VP/Corp. Controller Jeff Raikes, Group VP-Productivity & Bus. Serv. Jim Alichin, VP-Platforms Product Group David Vaskevitch, Sr. VP-Bus. Applications Div. Bill Neukom, Corp. Sec. Bill Neukom, Sr. VP-Law & Corp. Affairs Craig Mundie, Sr. VP-Advanced Strategies Richard Emerson, Sr. VP-Corporate Development Strategie Bruce Leak, Pres., WebTV Networks, Inc. Carla Lewis, Sr. Director Investor Relations William Gates III, Chief Software Architect/Chm. Linda Stone, VP-Corp. and Industry Initiatives

Phone: 425-882-8080 Fax: 425-936-7329 Toll-Free: 800-285-7772 Address: 1 Microsoft Way, Redmond, WA 98052-6399 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $22,956,000 (12 months) 2000 Profits: $9,421,000 (12 months) Stock Ticker: MSFT 1999 Sales: $19,747,000 1999 Profits: $7,785,000 1998 Sales: $15,262,000 1998 Profits: $4,490,000 Employees: 39,100 1997 Sales: $11,936,000 1997 Profits: $3,454,000 Fiscal Year Ends: 6/30 1996 Sales: $9,050,000 1996 Profits: $2,195,000




Profit Sharing:

Top Exec. Salary: $439,401 Bonus: $200,000 Second Exec. Salary: $428,414 Bonus: $200,000 Owns industry-standard PC operating systems, Internet browsers and office applications.



Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

336


MODEM MEDIA INC

www.modemmedia.com





Profits: 12

Y Y Y




TYPES OF BUSINESS: Advertising Agency Online Marketing Services E-Commerce Services Web Site Design and Development Internet Strategy and Business Solutions

Modem Media Inc., formerly Modem Media.Poppe Tyson (MMPT), provides interactive ad and marketing campaigns delivered over the Internet, corporate intranets, interactive kiosks and CD-ROMs, which facilitate two-way communication between the company's clients and their customers. This relationship is called digital interactive marketing solutions. Modem Media also offers consulting services, web site design and maintenance, data collection and e-commerce services. The company’s top customer, Citibank, accounts for around 14% of sales. Other customers are global brands such as IBM, Michelin, Intel, Delta Air Lines, 3Com, Compaq, Coors Brewing and General Electric. Modem Media’s 10 largest customers account for more than three-fourths of all sales. The company is aiming to become the front-runner in the way open digital communications fundamentally alter the manner in which companies support and influence their customers, by creating interactive solutions that capitalize on the Internet. The company's award-winning Internetrelated services include strategic planning and consulting, engineering, visual and information design, media distribution and project management. Modem Media's global presence includes approximately 850 professionals worldwide, has its headquarters in Norwalk, CT, and offices in New York City, San Francisco, Toronto, London, Paris, Munich, Hong Kong and São Paulo. In recent news, Modern Media has announced the completion of a series of transactions that provide funds to the company and its subsidiary CentrPort, resulting in the sale of a portion of its equity interest in CentrPort. Modem Media will remain a strategic partner and minority equity owner in CentrPort. Being the Best awards are given to employees to acknowledge their contributions to the company, as are spot and year-end bonuses.

BRANDS/DIVISIONS/AFFILIATES: Market Growth Resources, Inc. Wahlstrom & Co. Bozell Worldwide, Inc. BSMG Worldwide Graham Gregory Bozell, Inc Poppe Tyson CentrPort ModemMedia.PoppeTyson

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Marc Particelli, CEO Bob Allen, Pres. Bob Allen, COO Frank Connolly, CFO Rose Zory, Dir.-Human Resources Sloane Levy, VP/General Counsel John Nardone, Pres.-Int'l. and Media Worldwide Nadine Sjolseth, VP-Consulting Services Jonathan Ewert, VP-Corp. Comm. Tim Sexton, Regional Dir.-Europe Brett King, Regional Dir.-Asia David Lynch, VP/Managing Dir.-Norwalk Peter Moritz, VP/Managing Dir.-San Francisco

Phone: 203-299-7000 Fax: 203-299-7060 Toll-Free: Address: 230 East Ave., Norwalk, CT 06855 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $134,300 (12 months) 2000 Profits: $-74,200 (12 months) Stock Ticker: MMPT 1999 Sales: $74,000 1999 Profits: $3,000 1998 Sales: $42,500 1998 Profits: $-3,200 Employees: 840 1997 Sales: $25,500 1997 Profits: $-3,100 Fiscal Year Ends: 12/31 1996 Sales: $2,100 1996 Profits: $- 700


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $312,500 Bonus: $263,550 Stock Purch. Plan: Y Second Exec. Salary: $300,000 Bonus: $90,000 Excellent client base includes such blue ribbon firms as Citibank/Rapid growth through acquisitions.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


337

MP3.COM INC

www.mp3.com



Y


Profits: 3



Y



TYPES OF BUSINESS: Portal-Music Music Sales and Distribution Premium Subscription Services Storage, Management and Promotion of Digital Music

MP3.com, Inc. enables users to listen to thousands of songs over the Internet, free-of-charge, using MP3 technology. MP3.com specializes in regional and lesserknown artists. Artists agree to provide the songs at no cost, in exchange for contract-free exposure and wide distribution. Artists also receive a free web page, including disk space and unlimited downloads. In addition, artists can utilize MP3.com's Digital Audio Music program, which allows them to sell and market their music with no startup costs and a 50% share of proceeds. Users have access to the latest in MP3 technology and an extensive archive of software and hardware to enhance the MP3 experience. MP3.com sells albums and custom compilation CDs, but the majority of revenues are from online advertising, ecommerce and offline advertising. MP3.com currently receives more than 15 million visitors to its site each month. The company did not create and does not own the MP3 technology. Recently Vivendi Universal announced that it would acquire MP3.com in a friendly transaction. MP3.com represents a major acquisition and is expected to strongly reinforce Vivendi Universal's digital efforts in the strategic areas of online music, subscriptions, branding, technology and all its content. MP3.com is a candidate to provide state-of-the-art technical contributions for Duet, Vivendi Universal's joint venture with Sony Music, to create a legitmate alternative to Napster's online digital music subscription service. Duet is expected in the summer of 2001, and will be available and marketed through a number of distribution alliances, the first being with Yahoo! Vivendi Universal's online music distribution capabilities will be enhanced by the MP3.com acquisition. The total aggregate audience for MP3.com, GetMusic, FarmClub and EMusic represents close to 40 million registered users, with approximately 120 million monthly page views. Corporate headquarters features an on-site fitness center and an on-site masseuse offering free massages. An education assistance plan is also offered, and employees are free to set their own business hours.

BRANDS/DIVISIONS/AFFILIATES: My.MP3 Beam-it Instant Listening NetCds Stations Digital Automatic Music System Cox Enterprises, Inc. Vivendi Universal

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael L. Robertson, CEO Robin D. Richards, Pres. Derrick R. Oien, Sr. VP/COO Paul L. H. Ouyang, Exec. VP/CFO Steven G. Sheiner, Exec. VP-Sales/Mktg. Christine Buckley, Dir.-Human Resources Greg Kostello, Exec. VP-Tech. William P. Dow, Controller Daniel K. O'Neill, VP-Eng. John R. Diaz, VP-Industry Relations Carolyn J. Kantor, Pres.-MP3.com International

Phone: 858-623-7000 Fax: 858-623-7323 Toll-Free: Address: 4790 Eastgate Mall, San Diego, CA 92121 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $80,100 (12 months) 2000 Profits: $-279,500 (12 months) Stock Ticker: MPPP 1999 Sales: $21,899 1999 Profits: $-42,500 1998 Sales: $1,200 1998 Profits: $- 400 Employees: 308 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $283,851 Stock Purch. Plan: Second Exec. Salary: $246,160 Pioneer in delivery of Internet-based music / Acquired by Vivendi Universal.



Bonus: Bonus:

$302,250 $302,250


Southwest:

Midwest:

Southeast:


Northeast:

International: Y

338


MULTEX.COM

www.multexusa.com



Y Y


Profits: 2





TYPES OF BUSINESS: Online Financial Information Research Reports for Investment Professionals Research Reports for Individual Investors Subscription and Pay-per-view Services Online Industry-specific Newsletters

Multex.com is a leading investment research network serving the financial and investment community. Multex.com's products and services are designed to meet the needs of institutional investors, investment banks, brokerage firms, corporations and individual investors. Multex.com provides online research and information services to investment professionals and individuals worldwide, through the application of Internet technology and the assistance of a systems support team. Advanced searching and filtering applications make it easy to find information by ticker symbol, company name, country and many other variables. The company’s services enable timely online access to over 1,000,000 research reports and other investment information on over 15,000 companies as published by more than 400 investment banks, brokerage firms and third-party research providers worldwide. Multex.com offers research reports published by brokers and investment banks such as J.P. Morgan, Merrill Lynch and Solomon Smith Barney. In addition to making its services available through its web site, Multex.com's services are available through alliances with Bloomberg, Reuters and America Online. The company sells access to its data on both a subscription and payper-view basis. Multex.com has acquired and combined Market Guide, Inc.’s database with its own. The company announced recently that it has joined in an alliance with Advent Software, a leading provider of enterprise investment management software. Multex.com will provide real-time data integration for the asset management industry, enabling portfolio managers to seamlessly access research on stocks within a portfolio in a desktop PC environment. The firm has also recently announced a multi-million dollar, multi-year agreement with Reuters, the global information, news and technology group. Multex.com will be the primary provider of detailed and consensus global estimates for Reuters' real-time products including 3000 Xtra, its premium desktop information service. The company offers its employees a 401(k) savings plan and an employee stock purchase plan.

BRANDS/DIVISIONS/AFFILIATES: Market Guide Sage Online The Internet Analyst MultexEXPRESS MultexNET MultexNET Mobile Multex Market Data Normalization Application BuzzPower

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Isaak Karaev, CEO Isaak Karaev, Pres. Chris Feeney, COO John J. McGovern, CFO D. Brooks Gibbins, Sr. VP-Global Sales Howard Falkow, Dir.-Human Resources John J. Mahoney, Chief Tech. Officer/Sr. VP Philip Scheps, Controller Eduard Kitain, VP-Software Engineering Mikail Akselrod, VP-Oper. John J. Mahoney, Product Dev. Gregg Amonette, Exec. VP/Head of Global Products Homi M. Byramji, Sr. VP-Multex.com and Pres.-Market Guide Zor Gorelov, Sr. VP

Phone: 212-607-2400 Fax: 212-607-2410 Toll-Free: 888-268-5839 Address: 100 Williams St., 7th Fl., New York, NY 10038 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $85,942 (12 months) 2000 Profits: $-1,195 (12 months) Stock Ticker: MLTX 1999 Sales: $40,850 1999 Profits: $-24,979 1998 Sales: $22,021 1998 Profits: $-8,838 Employees: 561 1997 Sales: $12,616 1997 Profits: $-9,005 Fiscal Year Ends: 12/31 1996 Sales: $7,423 1996 Profits: $-7,089


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $250,000 Stock Purch. Plan: Second Exec. Salary: $200,000 Leader in delivery of stock analysts' reports online. ADVANTAGE:



Bonus: Bonus:

$190,000 $150,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


339

N2H2 INC

www.n2h2.com



Y Y


Y

Profits: 16





TYPES OF BUSINESS: Internet Content Filtering Portal With Filtered Search Capabilities Search Portal for Public Education Facilities Hardware and Software Solutions

N2H2, Inc. is a leading provider of Internet content filtering services to schools. It enables schools and homes to eliminate pornographic, violent and other objectionable sites, thus making browsing the web safer, and searching the Internet more productive. It also provides these services to corporations and organizations through Internet service providers. The company was the first to offer a server-based Internet filtering solution for a customer’s computer network. N2H2’s flagship product, Bess, currently provides filtering services to approximately 7.3 million students in over 8,000 schools in the United States and Canada. The company’s customers include the statewide networks serving most of the public schools in Ohio, Tennessee, Maine, Oklahoma and Wisconsin, as well as school systems in areas such as Los Angeles County, Baltimore, Boston, Calgary, Seattle, Stockton and Tampa. N2H2’s database identifies and categorizes hundreds of thousands of inappropriate sites and is updated daily. The firm developed the first Internet educational portal with filtered search capabilities, Searchopolis. The company’s services are sold via a network of sales representatives that cover North America and are available to both public and private organizations. Filtering is also available to Internet service providers for resale to their customers. N2H2 recently announced the implementation of a worldwide company re-structuring plan, which is focused on increasing product availability through reseller channels and improved efficiency throughout the company. Key to the reorganization is the establishment of a new indirect sales division, focused exclusively on bolstering both domestic and international business relations within the rapidly growing enterprise filtering market. By transitioning to an indirect sales model and streamlining other areas of the company, N2H2 is consolidating its workforce, eliminating 43 positions worldwide. A commuter transit discount program is offered to benefit employees. Credit Union membership is also offered, as are health club discounts.

BRANDS/DIVISIONS/AFFILIATES: Bess Filtering System Searchopolis Proxy and Caching Servers Filtered Search Engine

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Howard P. Welt, CEO Howard P. Welt, Pres. J. Paul Quinn, CFO James J. O'Hollaran, VP-Mktg. Kevin E. Fink, Chief Tech. Officer John F. Duncan, Sec. Michael Jay, Dir.-Strategic Product Planning/Education Div. Frank R. Fulton, Dir.-Customer Oper. John F. Duncan, Treas. B. Patrick Murphy, VP-Sales Farzeen Mohazzabfar, VP-Product Dev. C. Frederick DeKay, Ph.D., Oper./Product Dev. Craig Blessing, VP-Worldwide Sales

Phone: 206-336-1501 Fax: 206-336-1556 Toll-Free: 800-971-2622 Address: 900 Fourth Ave., Ste. 3400, Seattle, WA 98164 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $10,973 (12 months) 2000 Profits: $-39,258 (12 months) Stock Ticker: NTWO 1999 Sales: $6,680 1999 Profits: $-7,700 1998 Sales: $3,100 1998 Profits: $-2,600 Employees: 274 1997 Sales: $1,100 1997 Profits: $- 900 Fiscal Year Ends: 9/30 1996 Sales: $ 100 1996 Profits: $- 800


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $234,375 Stock Purch. Plan: Second Exec. Salary: $159,576 Serves a vast school market, enabling the delivery of acceptable content.



Bonus: Bonus:

$122,653 $94,375


Southwest:

Midwest:

Southeast:


Northeast:

International: Y

340


NATIONAL BROADCASTING COMPANY INC Industry Group Code: 513120 Ranks within this company's industry group: Sales: 1 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:


Y


www.nbc.com

Profits: 1





TYPES OF BUSINESS: Television Broadcaster Online News and Information Search Portals Internet Investments Interactive Online Content Web Site Operator

National Broadcasting Company, Inc., owned by General Electric, owns the NBC Television Network, which is the top U.S. television network among adults under age 50. The firm also operates cable channels CNBC and MSNBC, and has partial ownership in the cable channel A&E. NBC Internet, Inc. is a wholly owned subsidiary of NBC, and operates web sites that include NBCi.com, Snap.com and Xoom.com. With more than 20 million visitors to its sites on a monthly basis, the company integrates major media platforms, including Internet, broadcast and cable television and radio, to enable its partners and affiliates to connect with users. NBCi offers a variety of services online, which include home-page building, chat rooms, software download options, message boards and greeting cards. The firm also provides online content for popular NBC shows, including web sites for Saturday Night Live and The Tonight Show with Jay Leno. NBCi‘s AllBusiness.com subsidiary announced a partnership with GE Small Business Solutions, to create a one-stop resource for small business owners that delivers a wide range of services, including financial solutions and the online purchase of office supplies. In recent news, NBCi cut about 150 positions in a move to reduce costs amid an increasingly soft online-advertising market. General Electric's NBC television unit recently agreed to buy all of money-losing NBCi’s stock, and fold the company back into NBC. In other news, NBCi told its online members that they would no longer be able to store files and upload pictures. The company has also moved its game section to a separate web address and discontinued a synchronize feature for its calendar. The changes are part of a reorganization and downsizing as NBC shifts focus toward its more successful web initiatives such as MSNBC.com and CNBC.com.

BRANDS/DIVISIONS/AFFILIATES: Friends ER Snap.com NBCi.com CNBC.com MSNBC.com CNET Networks General Electric Company

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert C. Wright, CEO-National Broadcasting Co. Robert C. Wright, Pres.-National Broadcasting Co. Pamela Thomas-Graham, COO-CNBC Mark W. Begor, Exec. VP/CFO Mark W. Begor, Exec. VP-NBC Bus. Dev. Andrew R. Lack, Pres.-NBC News Richard Cotton, Pres.-CNBC Europe Pamela Thomas-Graham, Exec. VP/Pres.-CNBC

Phone: 415-375-5000 Fax: 415-989-1365 Toll-Free: Address: 225 Bush St., San Francisco, CA 94104 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $6,797,000 (12 months) 2000 Profits: $1,797,000 (12 months) Stock Ticker: Subsidiary 1999 Sales: $5,790,000 1999 Profits: $1,576,000 1998 Sales: $5,269,000 1998 Profits: $1,349,000 Employees: 500 1997 Sales: $5,153,000 1997 Profits: $1,216,000 Fiscal Year Ends: 12/31 1996 Sales: $5,232,000 1996 Profits: $1,020,000


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Affiliation with NBC.




Bonus: Bonus:

$244,000 $175,000


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International:


341

NATIONAL INFORMATION CONSORTIUM Industry Group Code: 514191A Ranks within this company's industry group: Sales: 9 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:


Y


Y


www.nicusa.com

Profits: 9

Y Y




TYPES OF BUSINESS: Information Portals Electronic Government Services Government Procurement Business eGovernment Products B-to-B Software

National Information Consortium, Inc. (NIC) provides Internet-based, electronic government services that help governments use the Internet to reduce costs and provide a higher level of service to businesses and citizens. The firm accomplishes this through three different business segments: state and local portal businesses, government procurement business and eGovernment products businesses. In the portal business, contracts are entered into with governments to design, build and operate Internet-based portals. These portals consist of web sites and applications that allow businesses and citizens to access government information online and complete transactions. This includes applying for a permit, retrieving driver's license records or filing forms or reports. NIC’s unique business model allows for the company to reduce government clients' financial and technology risks and obtain revenues by sharing in the fees generated from electronic government services. Clients benefit because they gain a centralized, customer-focused presence on the Internet. Businesses and citizens gain a faster, more convenient and more cost-effective means to interact with governments. Currently, NIC has contracts to provide Internet-based electronic government portal services for 13 states and four local governments. NIC has recently joined three other firms in announcing the formation of eGovernment Solutions Limited, a new venture that will seek to deliver proven eGovernment technology to all levels of government in Europe. NIC Commerce also recently entered into an operating agreement with Bank Of America Corporation to create a limited liability company. It will offer state and local governments the first webbased business-to-business procurement, payment and reconciliation service. In other recent news, NIC has announced the acquisition of Intelligent Decision Technologies, Ltd., a provider of business-to-government reporting and filing software for the transportation industry. The attire required for daily office work is typically casual. In addition, employee education reimbursement is offered.

BRANDS/DIVISIONS/AFFILIATES: NIC Taxpayer and Payment Solutions NIC Business Solutions NIC Civic Connection Solutions Web iVR NIC Technologies NIC Commerce eGovernment Solutions, Ltd Intelligent Decision Technologies, Ltd

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. James B. Dodd, CEO James B. Dodd, Pres. Eric Bur, CFO Chris Neff, Sr. Dir.-Mktg Samuel R. Somerhalder, Exec. VP-Oper./Admin. William F. Bradley, Jr., Exec. VP-Strategy/Policy/Legal Harry H. Herrington, Exec. VP-State Oper. Joseph Nemelka, Exec. VP-Market Dev.

Phone: 877-234-3468 Fax: Toll-Free: 877-234-3468 Address: 10975 Benson Street, Ste. 390, Overland Park, KS 66210 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $26,971 (12 months) 2000 Profits: $-40,278 (12 months) Stock Ticker: EGOV 1999 Sales: $16,147 1999 Profits: $-10,731 1998 Sales: $8,148 1998 Profits: $-7,896 Employees: 362 1997 Sales: $ 996 1997 Profits: $- 277 Fiscal Year Ends: 12/31 1996 Sales: $ 236 1996 Profits: $ 8


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $200,000 Stock Purch. Plan: Second Exec. Salary: $175,000 Focus on products and services for the vast government market.



Bonus: Bonus:

$150,000 $


Southwest:

Midwest: Y

Southeast:


Northeast:

International:

342


NAVIDEC INC

www.navidec.com




Y


Profits: 11

Y Y




TYPES OF BUSINESS: Consulting-E-Commerce Solutions Web Site Design, Development and Hosting Application Management Reselling/Installation of Systems and E-mail Messaging Solutions Internet Automobile Sales Services E-business Consulting

Navidec, Inc. is a leading Internet development, applications, management and consulting company that provides Internet solutions and services to over 200 customers, from newly-formed Internet companies to Fortune 1000/5000 corporations. Navidec assists companies in strengthening their Internet presence and improving e-business results. Services that comprise the company's main business lines include e-business consulting, commercial e-business site development, systems integration, e-mail messaging systems integration and creation, intranet and extranet application design and application management and hosting. Navidec's NetSolutions Division focuses on integrating e-commercebased technologies into a company's existing business. Navidec is expanding its presence nationally by opening seven new regional offices, and plans to open five additional offices in locations across the U.S. Navidec and Avis Europe plc, a leading car rental company, have signed an agreement to form a joint venture that will sell used cars over the Internet in Europe. The new company, YourAutoChoice.com, will initially base its headquarters in Chiswick, London. This new and one-of-a-kind joint venture is intended to expand throughout major European markets. DriveOff.com, a former subsidiary, was recently acquired by MSN CarPoint, Inc. which is majority owned by Microsoft. Navidec has since sold a portion of its holdings in CarPoint. The company has also announced a partnership agreement with eFinance Corporation, a provider of technology platforms. Clients will benefit from solutions that include online credit applications, account management, fraud detection, real-time credit evaluation and online document creation and delivery. Navidec offers a casual environment and exercise facilities, as well as barbecues, ice cream socials to golf tournaments and CEO-led trips to the movies. An employee referral program is also offered.

BRANDS/DIVISIONS/AFFILIATES: NetSolutions Division Npact iPlanet Netegrity YourAutoChoice.com NetVerticals Sun Microsystems CarPoint

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ralph Armijo, CEO Ralph Armijo, Pres. Ken P. Bero, COO Patrick R. Mawhinney, CFO Mark Sorency, VP-Sales Eva Miller, VP-Human Resources Brad Nixon, VP-Tech Patrick R. Mawhinney, Sec. Richard D. Winston, Jr., Esq., VP/General Counsel Hal Anderson, Exec. VP-Pres.Bus Oper. Michael Wagner, Exec. VP-Pres. Bus. Dev. Patrick R. Mawhinney, Treas. Michael Kranitz, Pres.-Automotive Div. Harold Anderson II, VP-Automotive Div. Sean Glenn, VP-Oper. Greg Hanchin, VP-Bus. Dev.

Phone: 303-222-1000 Fax: 303-222-1002 Toll-Free: 800-797-7565 Address: 6399 South Fiddler's Green Circle, Ste. 300, Greenwood Village, CO 80111 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $33,078 (12 months) 2000 Profits: $-16,354 (12 months) Stock Ticker: NVDC 1999 Sales: $18,966 1999 Profits: $-8,161 1998 Sales: $8,555 1998 Profits: $-3,900 Employees: 275 1997 Sales: $6,000 1997 Profits: $-4,100 Fiscal Year Ends: 12/31 1996 Sales: $5,500 1996 Profits: $-1,400


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $214,000 Stock Purch. Plan: Second Exec. Salary: $150,000 Very rapid growth/Expanding list of services.



Bonus: Bonus:

$61,825 $40,906


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


343

NAVISITE INC

www.navisite.com




Y


Profits: 14

Y



Y Y


TYPES OF BUSINESS: Web Site Hosting ASP Hosting Server and Application Management Internet Application Solutions E-business Services Streaming Media Integration

NaviSite, an Application Services Provider (ASP), offers ebusiness-based Internet outsourcing, web hosting, server management, application management and Internet application solutions. The firm’s practice of focusing on enhanced management services beyond basic co-location services allows it to meet the expanding needs of businesses as their web sites and Internet applications become more complex. NaviSite provides its customers with access to state-of-the-art data centers and direct private transit Internet connections to leading Internet backbone providers. The company’s SiteHarbor product line delivers customizable Internet outsourcing solutions to companies ranging in size from Fortune 500 companies to new businesses. The company’s partnership with Akamai Technologies provides its customers with access to an end-to-end content distribution system combined with application and server management services. Another partnership with Informative, a leading provider of webbased, real-time information solutions, has resulted in an effort to help businesses reduce time to market and minimize up-front capital expenditure. NaviSite’s Streaming Media Division incorporates streaming media into e-business applications by providing companies with comprehensive digital media production and distribution services. These services include the production, encoding and broadcasting of customers content, the immediate integration of live event and on-demand streaming media into customers' web sites and the enhancement of customers' web sites with high-speed multi-media features. NaviSite plans to continue to introduce Internet business applications that are intended to enable customers to develop a web-based business presence. The company also intends to increase its focus on application services that can be provided to customers with minimal additional customization and integration. Employees receive 15 days of paid vacation per year, tuition reimbursement, a flexible spending account and medical/dental insurance.

BRANDS/DIVISIONS/AFFILIATES: CMGI SiteHarbor Streaming Media Division

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Joel B. Rosen, CEO Joel B. Rosen, Pres. Kenneth W. Hale, CFO Jay S. Seaton, VP-Mktg. Jeanne Knight, Dir.- Human Resources Peter C. Kirwan, Jr., Chief Tech. Officer Kenneth W. Hale, Sec. Neil Gardner, VP-Tech. Oper. Kenneth W. Hale, Treas. J. Andrew Sherman, VP-Sales Johnathan Rodin, VP-Product Dev. Patricia Gilligan, COO Dick Dinjian, VP-Facilities

Phone: 978-684-3500 Fax: 978-682-8300 Toll-Free: 888-298-8222 Address: 400 Minuteman Rd., Andover, MA 01810 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $49,763 (12 months) 2000 Profits: $-57,970 (12 months) Stock Ticker: NAVI 1999 Sales: $10,519 1999 Profits: $-24,532 1998 Sales: $4,029 1998 Profits: $-9,172 Employees: 473 1997 Sales: $3,361 1997 Profits: $- 948 Fiscal Year Ends: 7/31 1996 Sales: $ 1996 Profits: $- 27


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $200,000 Bonus: Stock Purch. Plan: Second Exec. Salary: $143,750 Bonus: Focus on the growing ASP market/Ability to deliver a wide variety of services.



$75,000 $35,500


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

344


NEON SYSTEMS INC

www.neonsys.com




Y

Profits: 27





TYPES OF BUSINESS: Software-Computer Communications Security Software Legacy Data Enhancement Software Enterprise Access and Connectivity Software eBusiness Integration Solutions

NEON Systems, founded in 1991, is a leading provider of enterprise access and integration, security and subsystem management software. NEON software products create access to and connectivity between enterprise data, transactions and applications for all industries. The company’s offices are located in Texas, Australia, Brazil, Germany, Great Britain, Korea, Sweden and throughout the United States. The company’s wide array of products includes the Shadow product family, which revitalizes legacy data and transactions on the mainframe with access from popular web browsers, application servers or personal productivity tools. Products in this family include Shadow Direct for client-to-mainframe, Shadow OS/390 Web Server, Shadow VM Web Server for Web-toSystem/390 and Shadow Enterprise Direct. The Halo product family guards information with encryption/decryption technology for the Internet, and password synchronization for heterogeneous computing environments. The NEON product family of IMS and CICS tools increases the performance of mainframe subsystems to allow quick availability to and control of mission-critical data on a constant basis. The company owns Beyond Software, Inc., a similarly structured corporation. NEON IT solutions have served 40% of the Fortune 100 companies. In recent news, the firm has announced the formation of an alliance with Princeton Consulting, a European eBusiness systems integration and consulting group. NEON will offer software solutions to address three key integration requirements: business process automation, business-to-business integration, and enterprise application integration.

BRANDS/DIVISIONS/AFFILIATES: iWave eBusiness Server iWave Integrator Shadow VM Web Server Shadow OS/390 Web Server NEON Unload NEON iCheck Halo Beyond Software, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John Moores, CEO Wayne Webb, Pres. John S. Reiland, CFO Jonathan J. Reed, VP-Mktg. Peter Schaeffer, Chief Tech. Officer John Moores, VP/General Counsel Dean Sivley, Chief Strategy Officer Don Pate, VP-Worldwide Sales Steven Smith, Sr. VP-Research and Development Kevin O'Brien, VP-Technical Operations Jonathan Reed, VP-Finance and Treasury

Phone: 281-491-4200 Fax: 281-242-3880 Toll-Free: 800-505-6366 Address: 14100 Southwest Frwy., Ste. 500, Sugar Land, TX 77478 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $29,719 (12 months) 2000 Profits: $4,904 (12 months) Stock Ticker: NESY 1999 Sales: $20,000 1999 Profits: $2,300 1998 Sales: $12,000 1998 Profits: $1,100 Employees: 134 1997 Sales: $7,000 1997 Profits: $ 800 Fiscal Year Ends: 3/31 1996 Sales: $2,300 1996 Profits: $- 600


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $130,000 Stock Purch. Plan: Second Exec. Salary: $115,000 Global network of offices/Diversified products.



Bonus: Bonus:

$165,971 $120,701


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


NET PERCEPTIONS INC

345

www.netperceptions.com




Y


Profits: 78

Y




TYPES OF BUSINESS: Advertising/Marketing Solutions via Interactive Portal Call Center Technology Software-Filtering Database E-commerce Solutions High-Scale Data Mining Personalization Software Data Mining Technology

Net Perceptions is a developer and supplier of real-time marketing support technology. The company develops and markets software that integrates and analyzes information about customers, products and promotional activity. This in turn enables customers to improve their marketing, merchandising and advertising effectiveness. Net Perceptions’ solutions utilize the power of advanced data mining, reporting and campaign management capabilities to recommend specific actions which are intended to increase the profitability of merchants and marketers. The firm’s solutions are designed to help customers increase sales and operating efficiency. This is accomplished using sophisticated and proprietary analytical techniques, which provide extensive analysis and reporting on customer purchase and browsing activity across channels. The solutions extract data from existing customer business applications, as well as a variety of e-commerce, call center, campaign management, merchandise management, enterprise resource planning and point of sale systems. Net Perceptions offers its services to customers such as CDnow, E!Online, iVillage, Music Boulevard, JCPenney, K-mart, Best Buy, Planet Direct and Ticketmaster Online. In addition, the company provides web site personalization and web site ad targeting. In mid-2000, the company acquired KD1 of Austin, Texas. KD1's highly scalable, patent-pending data mining, analysis and reporting technologies, combined with its deep retail expertise, have formed the basis for developing the Net Perceptions Retail Revelations Suite of retail-specific solutions. In recent news, the firm has announced that it will reduce its workforce by approximately 46%, and that it will be consolidating various company facilities. These measures have been enacted to streamline and focus the business more aggressively, as well as to reflect the prevailing economic environment. Business attire is casual and work hours are flexible. Tuition assistance is also offered to employees.

BRANDS/DIVISIONS/AFFILIATES: Advertising Advisor eCommerce Analyst Personalization Manager Net Perceptions Recommendation Engine Knowledge Management 2.0 Consulting and Implementation Retail Revelations Suite KD1

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Don C. Peterson, CEO Don C. Peterson, Pres. George Moser, COO Tom N. Donnelly, Sr. VP/CFO Chris Moran, VP-Mktg. Patricia Ann Hamm, VP-Human Resources Paul Beiganski, Chief Tech. Officer Steve VanTassel, Sr. VP-Products Thomas M. Donnelly, Sec. Steve Jacon, Sr. VP-Field Oper. Debra Brummer, VP-Retail Bus. Dev. Nanci Anderson, VP-Customer Solutions Bradley N. Miller, VP-Product Dev. Chris Turnquist, VP-Field Oper. USA Larry Wikelius, VP-Product Dev.

Phone: 952-842-5000 Fax: 952-842-5005 Toll-Free: 800-466-0711 Address: 7700 France Avenue, South Edina, MN 55435 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $36,600 (12 months) 2000 Profits: $-53,500 (12 months) Stock Ticker: NETP 1999 Sales: $15,100 1999 Profits: $-12,000 1998 Sales: $4,500 1998 Profits: $-5,000 Employees: 315 1997 Sales: $ 300 1997 Profits: $-4,700 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-1,000


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $166,844 Stock Purch. Plan: Second Exec. Salary: $160,000 Growing list of software and alliances for e-commerce.



Bonus: Bonus:

$99,570 $94,903


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y

346


NET2PHONE INC

www.net2phone.com




Profits: 5




Y


TYPES OF BUSINESS: Internet Telecommunications Services-IP Telephony Click-to-Talk Web Site Services Specialty Software Internet Fax Technology

Net2Phone’s products allow users to place telephone calls and send faxes and e-mails through the Internet to anywhere in the world, usually at a much lower cost than wireless or fixed-line calling. Net2Phone Direct, Net2Fax, Net2Phone Pro and Click2CallMe are among the variety of products offered by Net2Phone. The company’s Click2Talk service allows web site visitors of e-businesses to call the company for free. E-businesses can also interact with consumers over the web site with Net2Phone’s ClickTogether solution. This young company is a leader in Internet telephony, serving over 1 million users through a number of portals, including Yahoo! and Excite@Home. Net2Phone’s IP network extends to over 50 countries, and allows users to place calls to any telephone or Internet-enabled PC in the world. In 1997, Net2Phone was formed as a subsidiary of long-distance carrier IDT, which owns 57% of the firm. AT&T recently purchased 32% of the company and is collaborating with it on expanding its service. Major Internet companies such as Microsoft, America Online and Compaq have partnered with Net2Phone in bundling their products and services together. Adir Technologies, a Net2Phone subsidiary, specializes in marketing its voice-over-Internet-Protocol (voIP) management software. Recently, the Epoch Partners, a new stock index tracking the Internet industry, included Net2Phone in the Standard 100 Index, which includes the most influential companies driving the Internet economy. The company offers a competitive benefits package. The majority of the company’s positions are located at the Newark, New Jersey headquarters.

BRANDS/DIVISIONS/AFFILIATES: IDT, Inc. Net2Phone Direct Net2Fax Net2Phone Pro Click2Talk Click2CallMe Adir Technologies

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Howard S. Balter, CEO Stephen M. Greenberg, Pres. Ilan M. Slatsky, CFO Morris Berger, Chief Mktg. Officer Susan Burman, Dir.-Human Resources Jeffrey Skelton, Chief Tech. Officer Glenn Williams, Corp. Sec. Bruce Shoulson, General Counsel Jonathan Reich, Exec. VP-Bus. Dev./Mktg. Sarah Hofstetter, VP-Corp. Comm. Scott Anderson, Exec. VP-Sales Jonathan Rand, Exec. VP-Int'l Sales Glenn Williams, Exec. VP-Bus. & Legal Affairs Bruce Haimm, Exec. VP-Strategic Alliances

Phone: 973-412-2800 Fax: 973-412-2829 Toll-Free: Address: 520 Broad Street, Newark, NJ 07012 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $72,401 (12 months) 2000 Profits: $-118,334 (12 months) Stock Ticker: NTOP 1999 Sales: $33,256 1999 Profits: $-24,705 1998 Sales: $12,006 1998 Profits: $-3,545 Employees: 586 1997 Sales: $2,652 1997 Profits: $-1,698 Fiscal Year Ends: 7/31 1996 Sales: $ 1996 Profits: $- 500


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $367,110 Stock Purch. Plan: Second Exec. Salary: $266,336 Alliances with AOL, AT&T and others/Rapidly growing market.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


347

NETBANK INC

www.netbank.com


Y Y Y Y



Profits: 1





TYPES OF BUSINESS: Online Banking Electronic Bill Paying Mortgages and Loans Interest-Bearing Checking Accounts IRAs Credit Cards Insurance

NetBank, Inc. is a member of the FDIC, and is the nation's largest federal savings bank operating exclusively through the Internet. Due to its lack of brick-and-mortar branches, the bank experiences overhead savings that allow it to offer more attractive deposit rates and fees. NetBank offers a full line of financial services, including highinterest checking accounts, free unlimited online bill paying, ATM, debit and credit cards, money market accounts, CDs, brokerage services, mortgage loans and 24-hour online access to account information. The company’s newsletter, [email protected], offers information about upcoming developments in the bank. The firm’s NetBank web-based banking services, technology and security systems are supported by several organizations in order to maintain security, including AT&T, BISYS, CheckFree, Edify and NCR. In addition to online banking services, NetBank makes adjustable-rate mortgage loans, as well as construction, equipment and consumer loans. In recent news, NetBank and Houston-based CompuBank, a privately held Internet bank, have reached an agreement on the purchase of CompuBank's deposit accounts. The acquisition allows the bank to significantly increase its total number of deposit accounts. NetBank has also announced a definitive agreement to acquire Market Street Mortgage, a leading mortgage lender based in Clearwater, Florida, with a presence in 11 states. Additionally, NetBank has announced a strategic partnership between NB Partners, its wholly owned subsidiary, and Dundee Bancorp Inc., a leading Canadian financial services firm and principal owner of Dundee Wealth Management, Inc. NB Partners receives an annual licensing fee and minority ownership in the new Dundee Bancorp subsidiary. Net.Bank offers its employees a comprehensive benefits package, including sick/personal leave, group health insurance, paid holidays, checking accounts and banking services.

BRANDS/DIVISIONS/AFFILIATES: [email protected] Dundee Bancorp Online Bill Pay NetBank Solution NB Partners Market Street Mortgage

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. D.R. Grimes, CEO Michael R. Fitzgerald, Pres. Michael R. Fitzgerald, COO Robert E. Bowers, CFO Lisa Tyler, Dir.-Human Resources, Admin. Thomas L. Cable, Chief Tech. Officer Laura P. Moon, Chief Accounting Officer Mary E. Johnson, Corp. Sec. Robert E. Bowers, Sec. Catherine Storey, Oper. Mgr. Jeffery B. Watson, Chief Lending Officer

Phone: 770-343-6006 Fax: 770-343-9349 Toll-Free: 888-256-6932 Address: 11475 Great Oaks Way, Ste. 100, Alpharetta, GA 30022 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $119,700 (12 months) 2000 Profits: $8,600 (12 months) Stock Ticker: NTBK 1999 Sales: $56,500 1999 Profits: $3,048 1998 Sales: $18,800 1998 Profits: $4,500 Employees: 102 1997 Sales: $2,300 1997 Profits: $-5,600 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-3,800


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $350,000 Bonus: Stock Purch. Plan: Second Exec. Salary: $200,000 Bonus: Aggressive management has made this one of the fastest growing financial sites.



$200,000 $100,000


Southwest:

Midwest:

Southeast: Y


Northeast:

International: Y

348


NETCENTIVES

www.netcentives.com





Profits: 14

Y




TYPES OF BUSINESS: Frequent Customer Marketing Programs Customer Incentives Marketing Infrastructure Technologies Direct Marketing

Netcentives, Inc., a leading developer of online rewards and loyalty programs, constructs one-to-one marketing solutions designed to maximize the consumer-merchant relationship. Operating on the principal that online merchants need to distinguish themselves in order to maintain the loyalty of a growing population of savvy online shoppers, Netcentives’ products allow companies to efficiently target and reward their audiences. The company’s ClickRewards Network is one of the nation's leading Internet loyalty programs. Clients are enabled to reward customers with ClickMiles that can then be redeemed for frequent flyer miles and other merchandise. E-commerce customers offering this service include barnesandnoble.com and 1-800-FLOWERS. These organizations purchase the points and award them to online shoppers in an effort to build traffic on their web sites. The company also offers programs to web site operators who want to use their own branded incentives, as well as to employers who want to reward employees. Netcentives' technology is also licensed by all of its major loyalty program customers, including American Express, AOL, Lycos and all merchant partners in the ClickRewards Network. The company’s MaxMiles reward aggregation technology was featured in the Forbes Best of the Web Spring 2001 issue, as an essential Internet resource for frequent business travelers. The technology provides consumers with real-time personalized summaries of travel rewards account information, enabling users to view consolidated account summaries from airline, hotel, credit card and other accounts in a single online statement. Netcentives has partnered with five leading Japanese companies to form a joint venture, Customer Loyalty Network K. K. The company will trade under the name Netcentives Japan and will exclusively license its technology infrastructure and trademarks. Netcentives recently laid off about 25% of its workforce.

BRANDS/DIVISIONS/AFFILIATES: ClickRewards Network MaxMiles SecureReward Architecture Reward Broker Momentum Rewards System PostDirect Netcentives Japan Customer Loyalty Network K. K

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Eric Larsen, CEO Eric Larsen, Pres. John F. Longinotti, CFO Kamal Arafeh, Sr. VP-Sales Marina Rekhlis, Dir.- Human Resources Tim Catlin, Chief Tech. Officer Jim Panttaja, VP-Systems Architect Judy Player, VP-General Counsel Edward Fong Soo Hoo, Sr. VP-Corp. Dev. Kevin Johnson, Sr. VP-eMail Mktg. Group William McGee, VP-Corp. Mktg. Perryman K. Maynard, VP-Relationship Mktg. and Strategic Alliances Mary Panttaja, VP-Program Mgmt. and Dev. Michael Fassnacht, VP-Int'l Murray Brozinsky, Pres.-Loyalty Solutions

Phone: 415-538-1888 Fax: 415-538-1889 Toll-Free: Address: 475 Brannan Street, San Francisco, CA 94107 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $42,854 (12 months) 2000 Profits: $-184,197 (12 months) Stock Ticker: NCNT 1999 Sales: $7,841 1999 Profits: $-46,828 1998 Sales: $ 600 1998 Profits: $-14,100 Employees: 494 1997 Sales: $ 9 1997 Profits: $-4,200 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 300


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $325,000 Stock Purch. Plan: Second Exec. Salary: $237,500 A market leader in incentive programs.



Bonus: Bonus:

$77,922 $60,000


Southwest: Y

Midwest:

Southeast:


Northeast: Y

International: Y


349

NETCREATIONS INC

www.netcreations.com

Industry Group Code: 541810A Ranks within this company's industry group: Sales:

Profits:





Y




TYPES OF BUSINESS: Marketing-Opt-In E-mail Lists Opt-in E-mail Lists Online Distribution

NetCreations, a wholly-owned subsidiary of SEAT Pagine Gialle, specializes in opt-in e-mail address list management, brokerage and delivery to send e-mail advertisements to recipients wishing to receive them. The company works on behalf of over 1,500 direct marketing clients, which include Dell Computer, J. Crew, Compaq and Ziff-Davis. The firm’s PostMaster Direct database service is a collection of millions of names organized into various interest areas that clients can rent. NetCreations has arrangements with hundreds of web site operators to sign up more e-mail recipients; as per these agreements, the operators share the revenues generated by the addition of new e-mail addresses. The company, which was recently named by Business Week as one of the fastest growing companies in the U.S., continues to partner with various corporations to help build its PostMaster Direct Database. Firms that were recently added to the NetCreations network include Penton Media, Business Week Online, JFAX.com, Network Solutions and Vote.com. At the same time, the company has also been working to add international companies to its network , with the recent additions of FortuneCity.com UK, IcChina, Compro (from Sweden) and Clickit (from Italy).

BRANDS/DIVISIONS/AFFILIATES: SEAT Pagine Gialle Penton Media NetZero JFAX.com CMP Net Vote.com FortuneCity.com UK

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Rosalind B. Resnick, CEO/Treas. Mitchell York, Pres./COO Robert Mattes, VP-Finance/Interim CFO/Controller Allison Fillmore, Sr. VP-Mktg. Nicole Comforo, Human Resources Mgr. Ryan Scott Druckenmiller, Chief Tech. Officer/VP/Sec. Tej Anand, CIO Brian Burlant, Sr. VP/General Counsel Scott Wolf, Sr. VP-Sales & Business Dev.

Phone: 212-625-1370 Fax: 212-625-1387 Toll-Free: Address: 379 W. Broadway, Ste. 202, New York, NY 10012 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Subsidiary 1999 Sales: $20,658 1999 Profits: $4,532 1998 Sales: $3,447 1998 Profits: $ 606 Employees: 40 1997 Sales: $1,101 1997 Profits: $ 260 Fiscal Year Ends: 12/31 1996 Sales: $ 476 1996 Profits: $- 9


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $157,292 Stock Purch. Plan: Second Exec. Salary: $157,292 Over five million e-mail addresses in database/Affiliate mandating program.



Bonus: Bonus:

$60,000 $60,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

350


NETEGRITY INC

www.netegrity.com




Y

Profits: 28





TYPES OF BUSINESS: Computer Software-E-Commerce Site Management Software Support Services

Netegrity, Inc. is a global e-commerce infrastructure company that provides solutions for securely managing and personalizing business-to-business, business-toconsumer and Intranet portals. The firm’s flagship product, SiteMinder, provides companies with a scalable platform for centrally securing and managing e-commerce portals and their affiliates. The software allows companies, which perform a large amount of e-commerce transactions, the ability to centrally delegate access to employees and customers at different locations in their network infrastructure. SiteMinder has won the prestigious Crossroads A-List Award in the Personalization and Access Management for Extranets and Portals category three years in a row. As the market leader for authenticating user access to web portals, the company also offers training, support and marketing services designed to help partners create e-commerce solutions using SiteMinder. Netegrity has partnered with major Internet companies such as Cisco, Yahoo and Netscape in integrating and developing software and services. Recently, the company was selected to the Epoch Partners’ Standard 100 Index, which tracks the most influential companies driving the Internet economy.

BRANDS/DIVISIONS/AFFILIATES: SiteMinder SiteMinder Security Bridge Delegated Management Services

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Barry N. Bycoff, CEO James Hayden, VP-Finance/CFO Tom Palka, VP-Sales/Services Melissa Krauss, Dir.-Human Resources James Hayden, VP-Admin. James Rosen, VP-Bus. Dev. James Hayden, Treas. Bill Bartow, VP-Mktg. Deepak Taneja, VP-Dev. Thom Locke, VP-Client Services Worldwide

Phone: 781-890-1700 Fax: 781-487-7791 Toll-Free: 800-325-9870 Address: 52 Second Ave, Waltham, MA 02451 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $54,036 (12 months) 2000 Profits: $2,734 (12 months) Stock Ticker: NETE 1999 Sales: $12,746 1999 Profits: $-9,946 1998 Sales: $4,791 1998 Profits: $-5,464 Employees: 292 1997 Sales: $4,733 1997 Profits: $-5,252 Fiscal Year Ends: 12/31 1996 Sales: $3,637 1996 Profits: $4,000


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $190,000 Stock Purch. Plan: Y Second Exec. Salary: $150,000 Award winning software products for portal management.



Bonus: Bonus:

$216,310 $63,145


Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


351

NETGENESIS CORP

www.netgen.com




Y


Profits: 57

Y Y




TYPES OF BUSINESS: Online Marketing Software Software and Analytical Consulting Online Marketing and Analysis Services Product Integration and Installation Services CRM Software

NetGenesis is a provider of software and professional services that enable customers to understand, analyze and dramatically improve the financial performance of their e-business initiatives. The company sells its products primarily to Global 2000 companies with significant investments in complex, high-traffic commercial web sites. NetGenesis software enables companies to collect, store, organize and analyze detailed information about the online behavior of customers and other visitors on their web sites. The software also enables customers to import and analyze information about e-customers from other online and offline software systems and databases. The firm’s professional services organization provides strategic analytic consulting, product integration and installation services. NetGenesis collects and stores extensive near real-time and historical information about the online activity of customers, down to the level of each individual mouse-click. With its NetGenesis Developer Kit module, companies are also able to import customer information from third-party web applications and databases, as well as information gathered by offline software, such as transaction histories, call center logs, customer profiles and marketing campaign data. NetGenesis recently announced the opening of its new EMEA headquarters in central London. The firm has also expanded into the Australian and New Zealand markets with offices in Sydney and Melbourne, Australia. The firm has additional offices in Germany, Toronto, Sweden and California. In other recent news, NetGenesis has acquired e-dynamics, a leading German Web analytics consulting and distribution firm. This strengthens NetGenesis' European leadership in the analytics-based eCRM market. The new entity will be known as NetGenesis GmbH. Existing customers of the firm include Deutsche Post AG, Siemens AG, Deutsche Telekom AG, United Internet AG, Axa Colonia AG and Reemtsma/West. Flexible work hours are available to employees, as is an MBTA transit pass program.

BRANDS/DIVISIONS/AFFILIATES: NetGenesis 5 Design for Analysis InfraLens CartSmarts E-Metrics Vision Engine Comprehensive Cookie Strategy NetGenesis GmbH E-Dynamics

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Larry Bohn, CEO Larry Bohn, Pres. Brian Zanghi, Exec. VP/COO Chris Hanson, Exec. VP/CFO Anne Estabrook, VP-Mktg. Eric Richard, Chief Technology Officer David George, VP-Worldwide Bus. Dev. Matt Cutler, Chief e-Business Intelligence Officer Chris Hanson, Treas. Warren Perry, VP-North American Sales Mary Sullivan, VP-Professional Services David Rheiner Ph. D., VP-Strategic Analysis Paul Fitzgerald, VP-Finance

Phone: 617-665-9200 Fax: 617-665-9299 Toll-Free: 800-982-6351 Address: One Alewife Center, Cambridge, MA 02140 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $24,803 (12 months) 2000 Profits: $-22,849 (12 months) Stock Ticker: NTGX 1999 Sales: $6,535 1999 Profits: $-16,011 1998 Sales: $1,568 1998 Profits: $-5,773 Employees: 252 1997 Sales: $1,009 1997 Profits: $-3,110 Fiscal Year Ends: 12/31 1996 Sales: $ 583 1996 Profits: $-2,616


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $214,593 Stock Purch. Plan: Second Exec. Salary: $207,499 Excellent software for custom behaviour analysis / Expansion in Europe.



Bonus: Bonus:

$335,415 $200,699


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

352


NETIQ CORP

www.netiq.com




Y


Profits: 85

Y




TYPES OF BUSINESS: Software-Web User Information E-Business Management Solutions Portal for Internet professionals Infrastructure Management Systems Management Software

NetIQ Corporation is a leading provider of enterprise management and reporting solutions for Internet-based systems, which include web servers, intranets and extranets. Its products have been specifically designed to enable organizations to centrally manage and administer multiple Internet-based systems across their enterprises, regardless of the quantity or geographic locations of servers supporting those systems. NetIQ offers organizations a comprehensive set of solutions that are integrated, modular and easy-to-use, and that scale to high-volume environments. The firm introduced the industry’s first comprehensive portal site for Internet professionals. NetIQ is involved in strategic partnerships including one with RADWARE, a leader in load balancing and high availability solutions. Best of breed solutions are also provided for Firewall/VPN security management through an alliance with NetScreen Technologies, a leading developer of integrated security appliances. NetIQ has opened offices in Sao Paulo, Brazil and Mexico City. This has allowed the company direct presence with channel partner operations who deliver its solutions throughout Latin America. In a significant recent development, NetIQ and WebTrends Corporation have announced the merger of the two companies, under the NetIQ name. The merger creates a company that is uniquely positioned to provide enterprise organizations and e-businesses and service providers, comprehensive infrastructure management and intelligence solutions for all the components of their e-business infrastructure—from back-end servers, networks and directories to front-end web servers and applications. NetIQ and Akamai Technologies, Inc., a provider of content delivery and ebusiness intelligence, recently announced a strategic alliance designed to meet the growing demand for comprehensive, service-based Web analytics and nextgeneration Internet content delivery services. NetIQ also recently announced a global alliance with Compaq Computer Corporation, to develop, deliver and market solutions built on Microsoft Operations Manager.

BRANDS/DIVISIONS/AFFILIATES: NetScreen Technologies WebTrends Commerce Trends WebTrends Professional Services Group Extended Management Packs Akamai Technologies WebTrends Corporation RADWARE NetScreen Technologies

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ching-Fa Hwang, CEO Ching-Fa Hwang, Pres. James A. Barth, Sr. VP/CFO Richard J. Pleczko, Sr. VP-Mktg. Margie Huetter, Mgr.-Human Resources Thomas P. Bernhardt, Sr. VP/Chief Tech. Officer Dr. Her-Daw Che, Sr. VP-UNIX Technology Thomas R. Kemp, Sr. VP-Products Flint J. Brenton, Sr. VP-Eng. James A. Barth, Sec. Eli Shapira, Chief Strategy Officer Daniel J. Meub, Sr. VP-WebTrends Products John D. Teddy, VP-Research & Dev. Glen Boyd, CIO Glenn S. Winokur, Sr. VP-Worldwide Sales

Phone: 408-856-3000 Fax: 408-273-0578 Toll-Free: 888-323-6768 Address: 3553 N. First Street, San Jose, CA 95134 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $47,920 (12 months) 2000 Profits: $-65,328 (12 months) Stock Ticker: NTIQ 1999 Sales: $21,569 1999 Profits: $-1,642 1998 Sales: $7,070 1998 Profits: $-3,111 Employees: 535 1997 Sales: $ 388 1997 Profits: $-2,281 Fiscal Year Ends: 6/30 1996 Sales: $ 1996 Profits: $- 909


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $150,000 Stock Purch. Plan: Y Second Exec. Salary: $150,000 Widely distributed and well known line of software / Strong alliances.



Bonus: Bonus:

$124,880 $68,440


Southwest: Y

Midwest:

Southeast:


Northeast: Y

International: Y


353

NETMANAGE INC

www.netmanage.com




Y

Profits: 87





TYPES OF BUSINESS: Computer Software-Application Development Tools Networking Software E-mail Software

NetManage, Inc. develops, markets and supports software applications for connecting personal computers to UNIX, AS/400, midrange and corporate mainframe computers and software. These products increase the productivity of corporate call centers and allow real-time application sharing on corporate networks and across the Internet. The company was one of the first to develop and market a Windows-based transmission protocol that has since become the industry standard for the Internet. NetManage’s business is focused on taking advantage of three major industry trends: expansion of the Internet, continued mobilization of personal computer users and an increased need for broader access to corporate data and information. NetManage offers both personal computer (PC) connectivity and visual connectivity products. Chameleon, NetManage’s most substantial suite of PC connectivity products, provides the technology to enable connection between personal computers and large corporate computers. Other products similar to the Chameleon suite provide local and remote connectivity, allowing the exchange of information between Windows PCs and other computers across different networking environments and operating systems. The firm's visual connectivity products add value to its PC connectivity product offerings and also target new market segments. SupportNow and OpSession, software tools that help reduce the length of support phone calls from end users, are produced by NetManage as well. The firm’s aggressive acquisition strategy has recently expanded its product offerings to include the help desk software market. The purchase of Wall Data has grown the firm’s PC-tohost access and web integration tools. Acqueduct Software was bought by NetManage as well, further strengthening offerings.

BRANDS/DIVISIONS/AFFILIATES: Chameleon NEWT Wall Data Acqueduct Software Syzygy Communications, Inc. Arabesque Software Maximum Information, Inc. AGELogic, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Zvi Alon, CEO/Pres. Kevin Vitale, Exec.VP/COO Gary Anderson, CFO/Sr.VP-Finance Patrick Linehan, Sr. VP-Worldwide Mktg. Judith Somerville, Dir.-Human Resources Juan A. Guillien, VP-Worldwide Engineering Gary Anderson, Sec. Craig E. Shank, General Counsel Peter Havart-Simkin, Sr. VP-Strategic Dev. and New Bus. Glen Brownlee, Sr.VP/General Mgr.-eSolutions Group Richard D. French, Sr.VP/General Mgr.-eSupport Group

Phone: 408-973-7171 Fax: 408-257-6405 Toll-Free: Address: 10725 North De Anza Blvd., Cupertino, CA 95014 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $104,100 (12 months) 2000 Profits: $-71,900 (12 months) Stock Ticker: NETM 1999 Sales: $79,200 1999 Profits: $-27,492 1998 Sales: $71,727 1998 Profits: $-9,968 Employees: 660 1997 Sales: $61,524 1997 Profits: $-33,755 Fiscal Year Ends: 12/31 1996 Sales: $104,600 1996 Profits: $-5,700


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $360,000 Stock Purch. Plan: Y Second Exec. Salary: $250,000 Products for use in a broad range of operating systems.



Bonus: Bonus:

$45,375 $31,250


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

354


NETOBJECTS INC

www.netobjects.com




Y

Profits: 70





TYPES OF BUSINESS: Software-Web Site Design ASP-Web Site Building e-Commerce Solutions Online Services Marketplace

NetObjects, Inc. is a leading provider of software, solutions and services that enable small businesses to build, deploy and maintain web sites and conduct ebusiness. The firm also enables large enterprises to effectively create and manage corporate intranets. The company’s e-business solutions address the growing challenges faced by businesses in utilizing the Internet as an online business medium to publish content, run web applications and manage e-business operations. NetObjects’ Fusion MX, is the industry’s first product to blend the power of a web site development desktop application with a range of integrated online services that are designed to help customers develop a successful web presence. In addition, NetObjects offers its customers online solutions, including content, products and services to help them register, host, build, maintain and promote their web sites. NetObjects combined its online resources to launch GoBizGo.com, a web application service site where small businesses can find the solutions and services needed to build a successful web presence. IBM Owns 54% of NetObjects. In recent news, the firm acquired privately held Rocktide, Inc., which is a provider of the next generation application service provider (ASP) technology and wireless e-Services. NetObjects recently announced the sale of its Enterprise Division to MERANT. The completion of this sale marks a move for NetObjects into a new era where the company is strategically positioned to focus on solutions for the small business market. The sale of the Enterprise Division is part of the firms’ transition from a pure play software vendor to a provider of online solutions for small business, with a focus on NetObjects Fusion and NetObjects Matrix.

BRANDS/DIVISIONS/AFFILIATES: SuperStats eFuse.com GoBizGo.com NetObjects Fusion NetObjects Matrix Fusion MX IBM Rocktide, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Samir Arora, CEO Russell F. Surmanek, Exec. VP/CFO Jack Rotolo, Exec. VP-Worldwide Sales and Mktg. Gary White, VP-Human Resources Gagan Arora, Chief Tech. Architect Mark Patton, Exec. VP-Products and Services Gagan Arora, VP-Eng. Mary O'Byrne, VP/General Counsel Ernest Cicogna, Exec. VP-Finance/Oper. Matthew J. Nee, Sr. VP-Worldwide Sales/Oper. Arun Anantharaman, VP-Product Dev. Jeet Kaul, VP-Global Services Jim Calhoun, VP-Product Mgr./Mktg.

Phone: 650-482-3200 Fax: 650-562-0288 Toll-Free: 888-892-0702 Address: 301 Galveston Dr., Redwood City, CA 94063 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $34,218 (12 months) 2000 Profits: $-33,811 (12 months) Stock Ticker: NETO 1999 Sales: $22,215 1999 Profits: $-26,910 1998 Sales: $15,270 1998 Profits: $-22,224 Employees: 184 1997 Sales: $7,567 1997 Profits: $-17,799 Fiscal Year Ends: 9/30 1996 Sales: $ 1996 Profits: $-6,695


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $220,000 Bonus: Stock Purch. Plan: Second Exec. Salary: $218,164 Bonus: Provides turn-key solutions in an easy-to-use format suitable for small businesses.



$84,260 $82,652


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


355

NETSCOUT SYSTEMS INC

www.netscout.com




Y

Profits: 21





TYPES OF BUSINESS: Software-Tracking Network Applications Application Management Solutions Inrastructure Performance Management Solutions Capacity Planning

NetScout Systems designs, develops, manufactures, markets and supports an integrated family of products that enable businesses and service providers to manage the performance of computer networks and important business software applications. The company’s objective is to enhance its leadership position in the network and application performance management market. Its Application Flow Management (AFM) solution consists of data collection devices and analysis and presentation software. AFM collects, aggregates and analyzes network and application data from a wide range of network technologies. Using this data, AFM provides real-time information regarding the performance of computer networks and individual software applications such as email, order entry and web-based applications. The company’s software supports switched LANs, frame relays and Ethernet systems and enables users to analyze, manage and troubleshoot trends and problems in network traffic. NetScout Server works with NetScout Manager Plus to manage remote sites. NetScout Manager Plus generates reports for capacity planning, policy administration and security audits. 3M, AT&T and Toys 'R' US are all customers of NetScout Systems. The company sells its products through distributors, OEMs and VARs. In recent news, NetScout acquired privately held NextPoint Networks, an award-winning developer of performance and service level management solutions. The acquisition has enhanced NetScout's product portfolio, and has positioned the company to be a full-service provider of network performance management solutions. NetScout has also announced extension of its presence in Asia, with the expansion of its Hong Kong headquarters and the opening of a new Singapore office. Both offices will serve as sales and marketing hubs for extending NetScout's customer base, establishing partnerships and providing technical services throughout the Asia Pacific region. Tuition reimbursement is offered to employees, who also have the benefit of an on-site fitness center and a meditation room.

BRANDS/DIVISIONS/AFFILIATES: nGenius Real Time Monitor nGenius Capacity Planner nGenius Application Service Level Manager NetCountant MasterCare Solutions NextPoint Networks

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Anil K. Singhal, CEO Anil K. Singhal, Pres. David Sommers, Sr. VP.CFO John Downing, VP-Sales Oper. Michele Flaherty, VP-Human Resources Bruce Kelly, VP-Chief Tech. Officer Daniel Gingras, VP/CIO Ashwani Singhal, VP-Eng. Tracy Steele, VP-Mfg. Tracy Steele, VP-Bus Oper. Nathan Kalowski, VP-Bus. Dev. Michael Szabados, Sr. VP-Product Oper. Bruce Sweet, VP-Eng. Services/Customer Satisfaction Robert Massad, VP-Strategic Alliances Lisa Fiorentino, VP-Finance/Admin.

Phone: 978-614-4000 Fax: 978-614-4004 Toll-Free: 800-357-7666 Address: 4 Technology Park Dr., Westford, MA 01886 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $86,159 (12 months) 2000 Profits: $15,212 (12 months) Stock Ticker: NTCT 1999 Sales: $67,600 1999 Profits: $10,300 1998 Sales: $42,800 1998 Profits: $5,400 Employees: 249 1997 Sales: $30,600 1997 Profits: $5,900 Fiscal Year Ends: 3/31 1996 Sales: $15,700 1996 Profits: $2,000


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,000 Bonus: Stock Purch. Plan: Second Exec. Salary: $250,000 Bonus: Real-time information regarding the performance of networks / Excellent profit ratios.



$325,000 $325,000


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y

356


NETSPEAK CORP

www.netspeak.com




Y

Profits: 34





TYPES OF BUSINESS: Software-Telecommunications Internet Telephony Voice Over Internet Protocol Technology

NetSpeak is a developer of Internet telephony software that enables real-time voice, data and video conversations between computers and telephones. NetSpeak's solutions allow customers to build new voice and video communications networks, or to add communication capabilities to existing enterprises. The firm is working towards creating solutions that are easily compatible with other vendors' equipment, with minimal customization, which would lead to products becoming easier to market and sell. NetSpeak's customers include Internet service providers and telecommunications providers such as Siemens and Motorola. Current partners of the firm include Cisco Systems, Datacraft, Fujitsu, iBASIS and TeleMatrix. Motorola owns about 30% of NetSpeak. iBasis, a global leader in Internet-based communications services, has selected NetSpeak to be the provider of call management infrastructure products for deployment on its worldwide Cisco powered network. The company has increased spending on research and development to create new applications and extend the features and functionality of current applications. In a major recent development, NetSpeak announced that it has entered into a definitive agreement to be acquired by ADIR Technologies, Inc., creating the leading supplier of network management, call-control and application software for voice over IP networks. ADIR was formed as a spin-off of Net2Phone, a firm specializing in technology based on the VoIP network. Credit Union Membership and Citibank's Bank-at-Work Program, are both benefits offered to employees of NetSpeak.

BRANDS/DIVISIONS/AFFILIATES: Netspeak Gatekeeper iTEL Architecture Phone-to-Phone PC-to-Phone Voice VPN Media Server Motorola ADIR Technologies

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael R. Rich, CEO Michael R. Rich, Pres. Michael R. Rich, COO John W. Staten, CFO James C. Kwock, VP-Mktg. John M. Owens, Sr. VP-Eng. Bradley Noe, VP-Product Dev. John W. Staten, Sec. Tom Hendricks, VP-Oper. Brain Helman, VP-Finance/Bus. Planning Scott St. Clair, VP-Comm. Greg Kubler, Sr. VP-Worldwide Sales Daniel Kwan, VP-Europe, Middle East, Asia Sales Rafael Alvarez, VP-North America Sales/OEM Relationships Manuel De La Torre, VP-Latin America/Carribean Sales

Phone: 561-998-8700 Fax: 561-997-2401 Toll-Free: Address: 902 Clint Moore Rd., Ste. 104, Boca Raton, FL 33487 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $17,892 (12 months) 2000 Profits: $-5,382 (12 months) Stock Ticker: NSPK 1999 Sales: $7,600 1999 Profits: $-12,200 1998 Sales: $7,700 1998 Profits: $-12,100 Employees: 116 1997 Sales: $5,400 1997 Profits: $-5,100 Fiscal Year Ends: 12/31 1996 Sales: $ 900 1996 Profits: $-2,900


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $300,000 Stock Purch. Plan: Y Second Exec. Salary: $192,308 Relationship with communications giant Motorola.



Bonus: Bonus:

$124,500 $79,800


Southwest:

Midwest:

Southeast: Y


Northeast:

International: Y


357

NETWORK APPLIANCE INC

www.netapp.com




Y

Profits: 2





TYPES OF BUSINESS: Computer Storage Equipment-Network Data Clustered Data Servers

Network Appliance supplies network-attached data storage and access devices, filers, that provide fast, simple, reliable and cost-effective file service for dataintensive network environments. The company pioneered the concept of the network appliance, an extension of the industry trend towards dedicated, specialized devices that perform a single function in the network. Network Appliance's filer products combine specialized proprietary software and state-of-the-art industry standard hardware to provide a unique solution for NFS, Common Internet File System and HTTP server markets. As a part of the company’s ongoing development process, Network Appliance recently introduced a significant software release - Data ONTAP release 4.1. The company also released NetApp F210, NetApp F230, NetApp F520, NetApp F630 and NetCache. In addition, Network Appliance has new network file servers under development. The company recently announced the use of advanced features from Tandem Computers’ ServerNet Interconnect technology in NetApp’s new F6300 clustered data server. The result is an ultra-high availability data server cluster for supporting enterprise-level applications. In October 2000, the firm forged a strategic partnership with Quest Software, Inc. in an effort to strengthen its networking and content infrastructure business. Also in 2000, the firm launched two new storage management software solutions: SnapManager for Microsoft Exchange, which allows customers to perform online backup and rapid data recovery in Microsoft Exchange environments, and ApplianceWatch, which allows IT professionals to centrally manage, administer and optimize their systems for superior performance. The firm offers its employees new hire stock options, an employee stock purchase plan, medical, dental and vision benefits, vacation and sick leave and life insurance.

BRANDS/DIVISIONS/AFFILIATES: Data ONTAP NetAPP F NetCache Demon Internet IMC Kronos Snap Manager Appliance Watch

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Daniel Warmenhoven, CEO Daniel Warmenhoven, Pres. Jeffry Allen, CFO/Sr. VP-Finance Ed Deenihan, Sr. VP-Worldwide Sales Christabel Carlton, VP-Human Resources Steve Kleiman, Chief Tech. Officer Scott Klimke, VP- Info. Systems/CIO Leslie Paulides, Controller Ken Hibbard, Sr.VP- Software Engineering Jeffry R. Allen, Corp. Sec. Charles E. Simmons, VP- Corp. Dev. Leslie Paulides, VP-Finance Chris Liotta, Sr. VP-Customer Satisfaction Ali Zadeh, VP-Intercontinental Sales Mark Jon Bluth, VP-Mfg. Oper.

Phone: 408-822-6000 Fax: 408-822-4501 Toll-Free: Address: 495 E. Java Dr., Sunnyvale, CA 94089 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $579,300 (12 months) 2000 Profits: $73,792 (12 months) Stock Ticker: NTAP 1999 Sales: $289,420 1999 Profits: $35,613 1998 Sales: $166,163 1998 Profits: $20,965 Employees: 1,469 1997 Sales: $93,333 1997 Profits: $ 250 Fiscal Year Ends: 4/30 1996 Sales: $46,632 1996 Profits: $6,600


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $347,115 Stock Purch. Plan: Y Second Exec. Salary: $247,115 A pioneer in the concept of network appliances.



Bonus: Bonus:

$397,961 $142,129


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

358


NETWORK ASSOCIATES INC

www.nai.com




Y

Profits: 94





TYPES OF BUSINESS: Computer Software-Security Network Security Software Network Management Software Virus Protection Software

Network Associates Inc. is a leading supplier of security and availability solutions for e-business. The company’s products are developed for network security and management. Top grossing products include the McAfee Anti-Virus product line and the Sniffer network fault and performance e-management product line. The company recently announced a new McAfee wireless family of products developed to protect mobile devices from viruses. The McAfee business section is in a partnership with CacheFlow, Inc. for the development of new management solutions for security and Internet scanning for virus and code attacks protection. The company’s Sniffer Technologies entered into an agreement with Exodus Communications for Exodus to use Sniffer management solutions and the Sniffer E-appliance for the management of its network. Sniffer management solutions are used by a majority of Fortune e-50 companies. Network Associates recently reached a collaborative agreement between Sniffer and Digital Lightwave regarding the development of solutions to manage high-speed optical network infrastructures. In 2000, the company introduced the Student Survival Kit, software developed to protect student’s personal computers from viruses, and help them run at optimal levels. Network Associate’s business segment, myCIO.com, recently introduced the VPN ASaP, a security service for Internet businesses, which provides continuous Internet protection. After suffering the departure of three top executives and a major unexpected loss in the fourth quarter of 2000, the firm appointed a new CEO, George Samenuk, in early 2001. Samenuk plans to focus on customers and on building market share while attempting to restore investor confidence.

BRANDS/DIVISIONS/AFFILIATES: McAfee Anti-Virus Defense CacheFlow, Inc. Student Survival Kit VPN ASaP Sniffer Digital Lightwave HealtheManager.com myCIO.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. George Samenuk, CEO George Samenuk, Pres. Stephen Richards, CFO Zachary A. Nelson, Exec. VP-Worldwide Mktg. Sylvia Garcia, VP-Human Resources Gerri Martin-Flickinger, VP/CIO Zach Nelson, Chief Strategy Officer Joanne Evans, Exec.VP-Worldwide Field Oper. Srivats Sampath, Pres./CEO-McAfee.com Ang Miah Boon, VP-Asia/Pacific

Phone: 408-988-3832 Fax: 408-970-9727 Toll-Free: Address: 3965 Freedom Circle, Santa Clara, CA 95054 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $745,700 (12 months) 2000 Profits: $-102,700 (12 months) Stock Ticker: NETA 1999 Sales: $683,668 1999 Profits: $-159,901 1998 Sales: $990,045 1998 Profits: $36,438 Employees: 3,461 1997 Sales: $735,692 1997 Profits: $10,639 Fiscal Year Ends: 12/31 1996 Sales: $515,000 1996 Profits: $10,700


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $1,051,921 Stock Purch. Plan: Y Second Exec. Salary: $419,962 Excellent technology/Extensive investment in R&D.



Bonus: Bonus:

$178,850 $453,775


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:


359

NETWORK-1 SECURITY SOLUTIONS INC www.network-1.com Industry Group Code: 511200 Ranks within this company's industry group: Sales: 109 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y

Profits: 33





TYPES OF BUSINESS: Software-Security tools for Networks

Network-1 Security Solutions develops, licenses and supports software products that provide security for computer networks, Internet-based and internal systems and information resources. The security solutions help protect computer networks from external and internal security breaches and secure communication over the Internet. Network-1's feature product line is the CyberwallPLUS line, available in several packages. Viewed as a whole, they enable system administrators to protect NT servers from unwanted access and intrusion, protect internal high-speed LANs from network intruders and provide access controls, address translations, traffic logs and intrusion detection. The CyberwallPLUS for Windows NT is a family of firewalls that provide advanced network access controls and intrusion prevention for networks and NT servers. Electronic Data Systems, Sabre Systems, BMC Software, General Dynamics, National Semiconductor and Tessco can be counted among its clients. The company has formed relationships with American, Canadian and international resellers and system integrators to reach a global market.

BRANDS/DIVISIONS/AFFILIATES: CyberwallPLUS

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Avi A. Fogel, CEO Avi A. Fogel, Pres. Murray P. Fish, CFO Ted Hlibka, VP-Sales William Hancock, Chief Tech. Officer Joseph A. Donohue, VP-Eng. Robert M. Russo, VP-Prof.Services and Sec. Robert P. Olsen, VP-Product Mgmt. Joseph D. Harris, VP-Int'l Sales

Phone: 781-522-3400 Fax: 781-522-3450 Toll-Free: 800-638-9751 Address: 1601 Trapelo Rd., Reservoir Place, Waltham, MA 02451 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,100 (12 months) 2000 Profits: $-4,800 (12 months) Stock Ticker: NSSI 1999 Sales: $1,357 1999 Profits: $-5,100 1998 Sales: $1,800 1998 Profits: $-5,800 Employees: 34 1997 Sales: $2,400 1997 Profits: $-2,400 Fiscal Year Ends: 12/31 1996 Sales: $1,000 1996 Profits: $-4,500


ESOP Stock Plan: Y Profit Sharing: Y Top Exec. Salary: $171,963 Stock Purch. Plan: Second Exec. Salary: $138,462 Focus on security products for NT-based networks.



Bonus: Bonus:

$29,500 $16,588


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

360


NETZERO INC

www.netzero.com





Profits: 15

Y



Y


TYPES OF BUSINESS: Internet Service Provider Commerce Services Advertising Services

NetZero is a leading Internet service provider that offers both inexpensive paid and free Internet access. It recently announced a merger with Juno Online Services that will make the company a wholly owned subsidiary of United Online, the chosen name for the merged organization which will have a combined user base of 7 million active subscribers and 1 million paid subscribers. NetZero also provides e-mail and navigational tools with Internet access and thousands of numbers to assure users rarely hear a busy signal. On its own the firm has more than 116,000 paid users and 3.7 million active users in a representative month. Free access viewers must subsidize their use through the completion of a survey distributed to advertisers and acceptance of the ZeroPort, a small window that displays advertisements while navigating the Internet that cannot be closed or reduced in size. Its proprietary zCAST tracking technology records free users' movement across the Internet and enables the display of perfectly timed and content-appropriate advertisements to a captive audience. Its paid service goes for half the price of most other competing services and has amassed its large user base in a short six months. Having landed strategic alliances with General Motors, QUALCOMM, Cisco Systems and Oracle, among others, the company expects to strengthen its position in the Internet service provider market. The Cisco-powered firm’s service is available in 5,000 cities across the United States and Canada.

BRANDS/DIVISIONS/AFFILIATES: ZeroPort Juno Online Services United Online Zcast

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Mark R. Goldston, CEO Ronald T. Burr, Pres. Charles S. Hilliard, CFO/Sr. VP-Finance Brian Woods, Chief Mktg. Officer Paul Jordan, VP-Human Resources Ronald T. Burr, Chief Tech. Officer Dennis L. Gordon, VP-Info. Systems Frederic A. Randall, Jr., Sr. VP/General Counsel David J. Dowling, VP-Business Dev. Marwan A. Zebian, VP-Comm. Stacy A. Haitsuka, Sr. VP-Technology Perri S. Procida, Sr. VP-Sales

Phone: 805-418-2000 Fax: 805-418-2001 Toll-Free: Address: 2555 Townsgate Rd., Westlake Village, CA 91361 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $55,506 (12 months) 2000 Profits: $-91,286 (12 months) Stock Ticker: NZRO 1999 Sales: $4,600 1999 Profits: $-15,300 1998 Sales: $ 1998 Profits: $- 25 Employees: 283 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 6/30 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Merger with Juno Online.




Bonus: Bonus:

$637,500 $93,750


Southwest:

Midwest:

Southeast:


Northeast:

International:


361

NEWSEDGE CORPORATION

www.newsedge.com



Y


Profits: 3





TYPES OF BUSINESS: Syndicated Online News Content Business News Business Information

NewsEdge Corporation is a leading independent supplier of syndicated content services and electronic business publishing technologies. The company’s services allow customers to create content for millions of users through a variety of high technology mediums such as Intranets, web sites, portals, Extranets and distribution channels. Products such as Newsedge Live, Newsedge Insight and Newsedge Workgroups, deployed as part of the infrastructure of large organizations, help companies convey news and information to large numbers of their employees over Intranets and Local Area Networks (LAN’s). A separate company unit, the Newsedge Refinery, fashions highly targeted news pieces on more than 2,000 business topics from over 2,000 sources, it also serves thousands of sites and companies with customized content solutions including industry-specific topics, wireless services and live news feeds and applications. The firm uses human editors to assist in the editing process, winnowing out the less pertinent stories for its industry-specific readership. End users can be split into two groups: employees of large organizations that depend on news for competitive advantage and visitors to web sites that content providers compete to retain. The company has over 1,400 customers, including 81 of Business Week’s 100 largest global companies. Working side by side with its corporate clientele, the company’s services and content are designed to appeal to specialized audiences, encourage return visits, and result in increased purchases and business traffic.

BRANDS/DIVISIONS/AFFILIATES: Newsedge Refinery Newsedge Live Newsedge Insight Newsedge Workgroups

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Clifford M. Pollan, CEO Clifford M. Pollan, Pres. Clifford M. Pollan, COO Ronald Benanto, CFO/VP David M. Scott, VP-Corp. Mktg. Alton Zink, VP-Worldwide Human Resources Larry Kramer, Controller Thomas Karanian, VP-Client Services and Oper. Lee Phillips, VP-Product and Content Dev. John Zahner, VP-Internet Services Charles White, VP-eContent Services John Crozier, VP-North American Sales

Phone: 781-229-3000 Fax: 781-229-3030 Toll-Free: 800-252-9980 Address: 80 Blanchard Rd., Burlington, MA 01803 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $70,913 (12 months) 2000 Profits: $-3,509 (12 months) Stock Ticker: NEWZ 1999 Sales: $74,200 1999 Profits: $-17,000 1998 Sales: $73,180 1998 Profits: $-17,200 Employees: 309 1997 Sales: $71,669 1997 Profits: $-15,861 Fiscal Year Ends: 12/31 1996 Sales: $58,969 1996 Profits: $-46,319


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $232,496 Stock Purch. Plan: Second Exec. Salary: $182,313 Well-designed, customizable news filter/Large customer base.



Bonus: Bonus:

$89,780 $65,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

362


NEXTCARD INC

www.nextcard.com


Y



Profits: 2





TYPES OF BUSINESS: Online Credit Cards Online Credit Issuer Credit Card

NextCard is an Internet-based supplier of consumer credit. It provides an online credit approval system for NextCard Visa, marketed through the web site, and offers interactive, customized offers for credit card applicants. The company, among the web’s top five direct marketers, oversees a network of more than 80,000 affiliates, the largest in the industry. Its exclusive card relationships with online brands include a five-year marketing agreement with Amazon.com and plans with Bizrate.com and MyPoints. It currently boasts 881,000 maintained cardholder accounts and managed loans adding up to $1.595 billion. The company was selected as the top Internet credit card three times by Gomez and the number one credit card brand consumers would consider for use according to ZDNet's BrandIQ research study. It recruits consumers through direct marking techniques and sophisticated data analysis of its user base, in order to fashion effective advertising campaigns. As a leading proponent of online services, the company allows customers to receive instant approval, check their account balances and pay their bills with the click of a mouse. With the integration of the firm’s digital wallet, the NextCard Concierge, with its shopping site, GoShopping!, users can search over 2,000 sites to find the lowest price and highest rated merchants without having to worry about possible credit card fraud. The company also offers a financial platform for retail consumer purchases, NextCard Instant Financial Network, for its corporate clientele. It has one subisidiary, NextBank, an Arizona chartered bank that guarantees its secure card product for consumers.

BRANDS/DIVISIONS/AFFILIATES: NextCard Concierge GoShopping! NextBank NextCard Instant Financial Network

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John V. Hashman, CEO Yinzi Cai, Pres. Yinzi Cai, COO Bruce Rigione, CFO Daniel D. Springer, Chief Mktg. Officer Bernadette Robertson, Dir.-Human Resources Talat Sadiq, Chief Info. Officer Jeremy R. Lent, Chief Strategy Officer Christopher Tracy, VP-e-Commerce Mktg. Scott Lascelles, Group VP-Loyalty Mktg.

Phone: 415-836-9700 Fax: 415-836-9790 Toll-Free: Address: 595 Market St., Suite 1800, San Francisco, CA 94105 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $158,700 (12 months) 2000 Profits: $-81,900 (12 months) Stock Ticker: NXCD 1999 Sales: $26,600 1999 Profits: $-77,200 1998 Sales: $1,200 1998 Profits: $-16,100 Employees: 820 1997 Sales: $ 100 1997 Profits: $-1,900 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $338,462 Stock Purch. Plan: Second Exec. Salary: $230,000 The most innovative online credit card source.



Bonus: Bonus:

$350,000 $240,000


Southwest:

Midwest:

Southeast:


Northeast:

International:


363

NIKU CORP

www.niku.com




Y

Profits: 73





TYPES OF BUSINESS: Project Management Software Service Organization Software Consulting Organiztion Software

Niku develops software for service units within large companies, serving groups that can include everything from information technology departments, consulting organizations and product development groups to any organization rendering service inside or outside the enterprise. Its software gives teams the power to manage people and projects, reuse knowledge and keep track of project-related activities. For executives, the software can make projects transparent while functioning as a window onto current activities. The company offers two application suites, Niku Enterprise Manager and Niku Portfolio Manager. Enterprise Manager is intended for consulting organizations. It handles features for formalizing a customer relationship, planning and delivering services, monitoring time and expenses, invoicing a customer and analyzing business performance. The package also allows clients to create reports that calculate business performance metrics such as actual results against plans, the amount of expected business or project work and profit margins on initiatives across different business units. The Portfolio Manager is designed for internal IT organizations and product development and engineering groups. Its features include project planning, estimating, scheduling and tracking. The package enables managers and executives to monitor progress across all stages of the business cycle, helping them to allocate their resources more efficiently. Customers include British Telecom, Cablevision, Dynegy, Gateway, IBM and Motorola. The company has reached a point where no more than 10% of its revenue comes from any one company, although as recently as 1999, all revenue depended on one customer. The company recently laid off 25% of its workforce.

BRANDS/DIVISIONS/AFFILIATES: Enterprise Manager Portfolio Manager

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Farzad Dibachi, CEO Richard LaBarbera, Pres.-Global Operations Joshua Pickus, CFO Timothy Low, VP-Mktg. Mark Moore, Chief Tech. Officer John Danforth, Sr. VP/General Counsel Rhonda Dibachi, Exec. VP-Planning and Strategy Joshua Pickus, Pres.-Worldwide Bus. Rel.

Phone: 650-298-4600 Fax: Toll-Free: Address: 305 Main Street, Redwood City, CA 94063 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $8,157 (12 months) 2000 Profits: $-36,487 (12 months) Stock Ticker: NIKU 1999 Sales: $ 15 1999 Profits: $-3,020 1998 Sales: $ 1998 Profits: $ Employees: 400 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 1/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Broad spectrum of client industries.




Bonus: Bonus:

$180,000 $100,000


Southwest:

Midwest: Y

Southeast:


Northeast:

International:

364


NORTEL NETWORKS CORP

www.nortelnetworks.com




Y Y Y Y

Profits: 11





TYPES OF BUSINESS: Telecommunications Equipment-Switching, Wireless & Broadband Network Systems Communications Equipment and Systems Central Office Switching Equipment Private Branch Exchanges and Key Systems Multimedia Communications Solutions Cellular MobileTelecommunications Switches Optical Telecommunications Equipment

Nortel Networks Corporation is the leading global manufacturer of fully digital telecommunications switching equipment. Its business consists of a full range of services, from design to installation and servicing for service provider, carrier and enterprise customers. The company provides solutions to its customers for Internet support and voice, data and video networks. Nortel is the first to offer customers a new class of customer partnerships through its services provider, eBusiness, enterprise solutions, service to small and medium businesses, at-home solutions and governement networks. It is using acquisitions to stay technologically ahead of strong competitors. The acquisition of Alteon WebSystems, a leader in content networking, and of Sonoma Systems has greatly strengthened the firm. Nortel Network’s Alteon Web switch, a product acquired in this agreement, leads the worldwide market for Layer 4-7 switches according to industry research. Nortel recently introduced a new package of operating system software for the switches that is designed to simplify and speed ecommerce application performance. Recently, Interliant, Inc. announced that it selected Nortel’s switch product to supply content-intelligent Internet infrastructure equipment to support the build-out of Interliant’s application service provider global infrastructure. Nortel’s subsidiaries include Architel Systems Corporation, Clarify, Inc., Elastic Networks, Inc., Entrust Technologies, Inc. and NETGEAR, Inc. Nortel has combined its technology leadership and strategic vision with industry leaders, including Microsoft, Hewlett Packard, iPlanet, Intel, IBM and EMC2. Most recently, the company formed an alliance with Sierra Wireles to develop wireless modems. In early 2001, Nortel announced that it will cut 30,000 jobs and idle 9 million square feet of factory space due to the slowing market for telecom equipment. Nortel provides a competitive total employee compensation package with excellent benefits. With the construction of its new Optical Centre of Excellence in London, the firm will increase its research capabilities significantly.

BRANDS/DIVISIONS/AFFILIATES: Alteon WebSystems Northern Telecom Sonoma Systems Architel Systems Corporation Clarify, Inc. Elastic Networks, Inc. Entrust Technologies, Inc. NETGEAR, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John A. Roth, CEO/Pres. Clarence J. Chandran, COO Frank A. Dunn, CFO/Sr. VP Charles Childers, Chief Marketing Officer Margaret G. Kerr, Sr. VP-Human Resources William R. Hawe, Chief Technology Officer Richard C. Ricks, CIO/Sr.VP-Information Systems Douglas C. Beatty, Controller Deborah J. Noble, Corp. Sec. Nicholas J. DeRoma, General Counsel/Sr. VP Klaus M. Buechner, Sr. VP-Bus. Dev. Andrew Lark, VP-Global Comm. Katharine B. Stevenson, Treasurer William R. Kerr, Sr. VP-Corp. Bus. Dev. Jerome P. Huret, Sr. VP-Corp. Dev. Arthur A. MacDonald, Sr. VP-Corp. Services

Phone: 905-863-000 Fax: 905-863-8408 Toll-Free: 800-466-7835 Address: 8200 Dixie Rd., Ste. 100, Brampton, Ontario L6T 5P6 Canada

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $30,275,000 (12 months) 2000 Profits: $-3,470,000 (12 months) Stock Ticker: NT 1999 Sales: $21,287,000 1999 Profits: $-351,000 1998 Sales: $16,857,000 1998 Profits: $-1,282,000 Employees: 94,500 1997 Sales: $14,581,000 1997 Profits: $695,000 Fiscal Year Ends: 12/31 1996 Sales: $11,919,000 1996 Profits: $560,000




Profit Sharing:

Top Exec. Salary: $812,500 Bonus: Second Exec. Salary: $475,385 Bonus: Leading manufacturer of fully digital telecommunications switching equipment.


$4,200,000 $1,298,509


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


365

NOVELL INC

www.novell.com




Y

Profits: 15





TYPES OF BUSINESS: Computer Software-Networking & Application Distributed Infrastructure Network Services Advanced Network Access Network Applications Internet Information Services E-Business Software

Novell, Inc. is a leading provider of network software. It offers a wide range of network solutions, education and support for distributed network, Internet and smallbusiness markets. Novell Directory Services (NDS), a fullservice directory that assists companies in managing all facets of their networks, is a key part of Novell’s strategy for providing infrastructure software for business intranets and the Internet. NDS is a distributed database of users, network equipment, computer systems, applications, files and other network resources that integrates with the NetWare server operating system. Beyond its integration capabilities, NDS also acts as a stand-alone product for single servers that run other leading server operating systems. Novell's BorderManager product leverages NDS to authenticate trusted users and provide them with remote access and Virtual Private Networking (VPN) services across BorderManager's firewall. BorderManager also accelerates web page access across the Internet through its very fast caching technology. Novell’s In-theNet Solutions Group was formed to market and distribute free Internet applications and services. Novell plans to introduce a wide range of free application products such as Instantme, a program that Novell developed with AOL that allows enterprise users to send messages instantly to over 45 million AOL Instant Messenger and Digitalme network users. Novell recently launched its newest operating system, NetWare 5.1, which helps customers take greater advantage of open, web-based e-business applications. Novell also introduced its ZENworks for Servers 2 product, a type of cost-reduction software designed to streamline network administration operations and server management tasks. The company’s recent reorganization included an intensified focus on Novell’s already-central directory technology. It also will focus on bundling its e-commerce solutions for sale to application service providers and mid-size companies. The company reimburses employees for certain child care expenses.

BRANDS/DIVISIONS/AFFILIATES: BorderManager UNIX System Laboratories, Inc. America Online NetWare Systems Group Instantme AppWare Division Novell Applications Group ZENworks for Servers 2

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Eric E. Schmidt, CEO Stewart G. Nelson, COO Dennis R. Raney, Sr. VP/CFO Ronald E. Heinz Jr., Sr. VP-Worldwide Sales Jennifer A. Konecny-Costa, Sr. VP-Human Resources Drew Major, Chief Scientist Sheri Anderson, Sr. VP/CIO David R. Bradford, Sr. VP/Corp. Sec. David R. Bradford, General Counsel Brian Dudley, VP-Oper. Carl S. Ledbetter, VP-Corp. Dev. Steve L. Adams, VP/General Mgr., In-the-Net Solutions Group Stewart G. Nelson, Sr. VP-Product Dev. Steve Adams, Sr. VP-Worldwide Mktg. Drew Major, VP-Advanced Dev.

Phone: 801-861-7000 Fax: 801-228-7077 Toll-Free: 800-453-1267 Address: 122 E. 1700 S., Provo, UT 84606 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,161,735 (12 months) 2000 Profits: $49,470 (12 months) Stock Ticker: NOVL 1999 Sales: $1,272,820 1999 Profits: $190,747 1998 Sales: $1,083,887 1998 Profits: $101,976 Employees: 4,893 1997 Sales: $1,007,311 1997 Profits: $-78,296 Fiscal Year Ends: 10/31 1996 Sales: $1,374,856 1996 Profits: $125,991


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $602,308 Bonus: $399,495 Stock Purch. Plan: Second Exec. Salary: $420,360 Bonus: $202,071 Novell is one of the best known names in computer networking/Renewed focus on directory technology.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

366


OFFICIAL PAYMENTS CORP

www.officialpayments.com




Y


Profits: 4

Y Y




TYPES OF BUSINESS: Electronic Payment Collection Services, Government

Official Payments Corp. is a leading provider of electronic payment options to government entities. The company’s principal business operations involve enabling consumers to pay their government taxes, fees, fines and utility bills by credit card, via Internet and telephone. In 2000, the firm processed a total of $927 million in payments. Official Payments has signed contracts with the Internal Revenue Service, 18 state governments, the District of Columbia and over 750 county and municipal governments in 40 states across the U.S. In addition, the company designs, installs and implements individual electronic payment systems for county and municipal governments. These systems include property tax, citation processing, parking and automated fax filing systems, incorporating the company’s electronic payment conduits as well as providing connections between databases to transfer information simultaneously. Official Payments also builds and sells custom applications such as a polling place locator application, county social service inquiry systems and additional government-related applications. The company’s services provide a number of significant benefits for government entities, including improved service, cost savings, reduced paperwork, fraud and error reduction and faster transaction processing. Official Payments has begun expanding its services to include other payments such as business sales and taxes, professional license fees and university tuition. The company recently extended its contract with the IRS to collect income tax payments by credit card over the Internet and telephone for an additional year.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Thomas R. Evans, CEO Kenneth Stern, Pres. Michael P. Presto, COO Edward J. DiMaria, CFO Angelica F. Carey, VP-Corp. Mktg. Kristen K. Gunn, VP-Consumer Mktg. Hyunjin F. Lerner, VP/Controller Brad Belton, Sr. VP-Eng. Mitchell H. Gordon, Sr. VP/General Counsel Bruce J. Zanca, Sr. VP-Admin. Lynn E. Varsell, VP-Design & Dev. Michael G. Barrett, Chief Internet Officer Bruce J. Zanca, Sr. VP-Comm. Beverly Derounian, VP-Customer Service Angelica F. Carey, VP-Corp. Mktg. Steven R. Johnson, Sr. VP-Sales Kevin C. Connell, VP-Sales-Eastern Region Pete Catalanello, VP-Sales-Western Region

Phone: 203-356-4200 Fax: 203-969-0303 Toll-Free: Address: Three Landmark Square, Stamford, CT 06901-2501 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $26,084 (12 months) 2000 Profits: $-30,038 (12 months) Stock Ticker: OPAY 1999 Sales: $8,841 1999 Profits: $-10,757 1998 Sales: $2,369 1998 Profits: $- 325 Employees: 93 1997 Sales: $1,202 1997 Profits: $- 502 Fiscal Year Ends: 12/31 1996 Sales: $ 800 1996 Profits: $- 300


ESOP Stock Plan: Y Profit Sharing: Y Top Exec. Salary: $215,000 Bonus: $100,000 Stock Purch. Plan: Second Exec. Salary: $200,000 Bonus: $100,000 Focus on products and services within the tax payment market / Rapidly growing cutomer base.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:


367

ONESOURCE INFORMATION SERVICES INC www.onesource.com Industry Group Code: 514191 Ranks within this company's industry group: Sales: 15 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:


Y Y


Profits: 2





TYPES OF BUSINESS: Online Business Information

OneSource Information Services, Inc. delivers in-depth company and industry information to business individuals and organizations via the Internet. OneSource’s Business Browser product line provides reliable, up-to-date, comprehensive business and financial information on over one million companies from over 2,500 sources. The information offers professionals quick access to corporate, industry and market intelligence, with such information as news, trade press, executive biographies, analyst reports, company financial results, stock quotes and industry statistics. Customers access the information over standard web browsers at fixed annual subscription rates. The fixed rate is particularly attractive to large corporations because the cost decreases as the number of company users increases. With the use of standard web technology, end users require minimal training and minimal installation and systems support. Customers have full access to the products anytime from anywhere over the Internet. The Business Browser product line includes the U.S., U.K., Global and European Business Browser. The Business Browser features special applications integrated into the product including a company profiler, which delivers integrated reports on a company’s history, products, competition, executives, current news articles and financials; WatchList Update, which automatically keeps track of news articles, news stories, financial filings and research reports on companies specified by the user; and a topic search, which screens news stories, research reports, business descriptions and trade articles for information by topic. OneSource’s customers include American Express, BankAmerica, Boeing, Ernst & Young, Harvard Business School, MCI Worldcom, Merrill Lynch and Oracle.

BRANDS/DIVISIONS/AFFILIATES: Business Browser

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Daniel J. Schimmel, CEO Daniel J. Schimmel, Pres. Roy D. Landon, Sr. VP-Finance Philip J. Garlick, Sr. VP-Global Sales Michael L. Buzzell, Sr. VP-Eng. Roy D. Landon, Sr. VP/Sec. Roy D. Landon, Sr. VP-Admin. Dileep Hurry, Sr. VP-Bus. Dev. Roy D. Landon, Treas. Mary McCabe, Sr. VP-Product Dev. Bill Schumacher, Sr. VP-Content

Phone: 978-318-4300 Fax: 978-318-4690 Toll-Free: 800-554-5501 Address: 300 Baker Ave, Concord, MA 01742 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $51,889 (12 months) 2000 Profits: $ 858 (12 months) Stock Ticker: ONES 1999 Sales: $35,548 1999 Profits: $-4,400 1998 Sales: $30,428 1998 Profits: $5,600 Employees: 257 1997 Sales: $30,384 1997 Profits: $-2,247 Fiscal Year Ends: 12/31 1996 Sales: $30,434 1996 Profits: $-2,268


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $212,885 Bonus: Stock Purch. Plan: Second Exec. Salary: $164,616 Bonus: Gathers business data from a wide variety of sources into a single web site.



$82,599 $52,693


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y

368


ONLINE RESOURCES & COMMUNICATIONS CORP www.orcc.com Industry Group Code: 511200 Ranks within this company's industry group: Sales: 93 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y


Profits: 52

Y




TYPES OF BUSINESS: Software-Electronic Banking Consulting Outsourcing Financial Services Enabler

Online Resources & Communications Corporation provides online banking services to banks and credit unions of all sizes. Online Resources delivers a complete single-source solution by integrating Internet, PC, ScreenPhone and telephone access devices with remote banking, bill payment, investment information, trading and other value-added financial services. With estimates of over 25 million households utilizing online banking by 2004, and 6 million currently using online banking, the company serves a promising market. Online Resources delivers a cost-effective solution with the necessary infrastructure and support. The firm’s product, Opus, integrates customer and financial data, electronic funds transfer and service gateways. The company internally develops, integrates and controls many critical services, such as bill paying and call center support, whereas many competitors in this field rely on third party sources. Online Resources provides low-cost solutions through its patented method of connecting to retail customers through 50 established ATM networks such as Star, Honor, NYCE, EDS and Alltel. The company also offers web site design and hosting services. Revenues are derived from longterm service contracts with clients that pay recurring fees based on the number of enrolled retail customers and transaction volume, along with an up-front implementation fee. Online Resources recently unveiled a five-point initiative to accelerate its path to profitability, including bolstering efforts to cross-sell new products, new marketing programs to increase consumer adoption, price increases for selected services, the deployment of technical resources to automate processes and operating cost reductions. The firm also announced a workforce reduction of 9%. The company offers unusual employee perks such as a discounted Costco membership, discounted cellular phone service, massage therapy and dry-cleaning pick-up. Online Resources also encourages office silliness such as hallway golf, health fairs and Super Bowl Day in order to make its work environment as fun as possible.

BRANDS/DIVISIONS/AFFILIATES: Opus

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Matthew P. Lawlor, CEO Raymond T. Crosier, Pres. Raymond T. Crosier, COO Carl Blandino, CFO Ronald J. Bergamesca, Sr. VP-Mktg. Jovian Ho, Sr. VP-Systems & Tech. Alex Seltzer, Exec. VP/CIO Richard A. Martin, Sr. VP-Oper. Paul A. Franko, Sr. VP-Dev. Dan Ritten, Sr. VP-Client Services Stephanie Chaufournier, Sr. VP-Product Mgmt.

Phone: 703-394-5100 Fax: 703-394-5105 Toll-Free: Address: 7600 Colshire Drive, Suite 600, McLean, VA 22102 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $15,644 (12 months) 2000 Profits: $-18,830 (12 months) Stock Ticker: ORCC 1999 Sales: $8,446 1999 Profits: $-14,715 1998 Sales: $4,326 1998 Profits: $-11,600 Employees: 367 1997 Sales: $2,900 1997 Profits: $-11,000 Fiscal Year Ends: 12/31 1996 Sales: $1,100 1996 Profits: $-7,000




Top Exec. Salary: $206,250 Bonus: Second Exec. Salary: $179,167 Bonus: Turn-key services enable a bricks-and-mortar bank to complete online services.


Profit Sharing:

$63,000 $59,353


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


369

OPEN MARKET INC

www.openmarket.com




Y

Profits: 75





TYPES OF BUSINESS: Computer Software-E-Commerce Personalization Software Content Management Software Marketing Services

Open Market, Inc. develops, markets, licenses and supports enterprise-class application software products that allow customers to engage in business-to-business and business-to-consumer Internet commerce, information commerce and commercial publishing. The products are complemented by maintenance, support, professional service offerings and training. Open Market’s software includes a wide spectrum of functionality required to effectively conduct business on the Internet, allowing companies to attract customers to their web sites, engage them in acting upon an offer, complete a transaction and service them once a transaction has been completed. The company's software is able to manage business transactions and Internet applications from secure, centrally managed sites. The company seeks to offer comprehensive, online order management, which usually includes the capability to capture, process and service orders online. Open Market’s products are based on SecureLink architecture that allows business to take place over the Internet using any software, any web server and virtually any system, allowing purchases to be made and transactions to take place securely. The firm’s acquisition of FutureTense, a web content corporation, helped intensify its focus on that business segment. Open Market’s additions to its e-business suite are expected to focus on online catalog creation and management, content syndication, online marketing management and data analysis and personalization. To more effectively sell to and support a growing global customer base, Open Market has increased its direct sales and service organizations outside of the United States. The company has established distribution relationships in several countries, including Brazil, Hong Kong, India, Israel, Korea, Malaysia, The Netherlands, Singapore and South Africa.

BRANDS/DIVISIONS/AFFILIATES: Catalog Centre Content Centre Content Server Marketing Studio Personalization Centre ShopSite Transact Future Tense

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Harland LaVinge, Interim CEO Harland LaVinge, Interim Pres. Joe Alwan, Sr. VP-Mktg. Michael Messier, VP-Human Resources B.C. Krishna, CTO Brad Nelson, CIO Eswar Priyadarshan, VP-Eng. Gregory Pope, Sr. VP-Worldwide Field Oper. Paul Esdale, VP-Corp. Dev.

Phone: 781-359-3000 Fax: 781-359-8111 Toll-Free: Address: One Wayside Rd., Burlington, MA 01803 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $88,981 (12 months) 2000 Profits: $-37,796 (12 months) Stock Ticker: OMKT 1999 Sales: $83,026 1999 Profits: $-19,780 1998 Sales: $64,546 1998 Profits: $-36,970 Employees: 509 1997 Sales: $61,447 1997 Profits: $-62,460 Fiscal Year Ends: 12/31 1996 Sales: $22,500 1996 Profits: $-29,160


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Marketing and e-commerce skills.




Bonus: Bonus:

$192,555 $90,486


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

370


OPEN TEXT CORP

www.opentext.com




Y

Profits: 18





TYPES OF BUSINESS: Software-Corporate Intranet Leasing Services Knowledge and Document Management Software Enterprise Group Scheduling Software Search and Retrieval Software

Open Text Corporation produces collaborative knowledge management solutions for companies of any size for use on intranets, extranets and the Internet. The flagship product of Open Text is Livelink, a collaborative application for clients who want to leverage information and resources through their intranets. This software allows users to search intranets, manage documents and workflow and capture, share and reuse corporate knowledge to help the customer achieve success. Livelink is an industry leader in comprehensive enterprise document management, information retrieval, workflow and project collaboration and enterprise group scheduling capabilities. The software is complex enough to handle engineering change order systems, ISO 9000 compliance and maintenance of standard operating procedures in government-regulated industries. Other products include BASIS, cataloged information management software; OnTime, group scheduling software; iRIMS, web-based records management applications and services; and Techlib, an integrated, web-based library management solution. Open Text products have over 4 million users in more than 4,000 corporations throughout the world, including customers such as Ford Motor Company, Qualcomm, AT&T, British Petroleum and Motorola. The company recently launched Livelink Wireless, the industry’s first wireless technology for collaborative commerce applications. Livelink Wireless provides access to the business critical content and collaborative functionality of Livelink from a single platform. Open Text also recently announced an agreement with Lockheed Martin Systems to provide the United States Air Force with software from the company’s Livelink product family. In October 2000, the company acquired Bluebird Systems, a specialist in the delivery of PeopleSoft applications.

BRANDS/DIVISIONS/AFFILIATES: BASIS Livelink OnTime iRIMS Techlib Bluebird Systems Near & Far

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. P. Thomas Jenkins, CEO John Shackleton, Pres. Alan Hoverd, VP-Finance/CFO Andrew Pery, VP-Global Mktg. Steve Penio, Dir.-Human Resources Greg Secord, Mgr.-Investor Rel. Anik Ganguly, Exec. VP-Product Mgmt.

Phone: 519-888-7111 Fax: 519-888-0677 Toll-Free: 800-499-6544 Address: 185 Columbia St. West, Waterloo, Ontario N2L 5Z5 Canada

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $112,900 (12 months) 2000 Profits: $24,700 (12 months) Stock Ticker: OTEX 1999 Sales: $92,500 1999 Profits: $22,600 1998 Sales: $45,300 1998 Profits: $-1,000 Employees: 408 1997 Sales: $22,600 1997 Profits: $-13,200 Fiscal Year Ends: 6/30 1996 Sales: $10,000 1996 Profits: $-43,200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Bonus: $ Stock Purch. Plan: Y Second Exec. Salary: $ Bonus: $ Software from Open Text opens up the long-term value of a company's proprietary knowledge and internal documents.




Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y


371

OPENTV CORP

www.opentv.com




Y


Profits: 99

Y




TYPES OF BUSINESS: Software, Interactive Television Custom Application Development Set-Top Box Software Consulting Services

OpenTV is a leading worldwide provider of software, services and applications that enable digital interactive television (iTV). The company provides a complete endto-end solution for the development and delivery of iTV via digital satellite, cable and terrestrial broadcast. OpenTV’s digital interactive solutions enhance television, providing a rich audio and television environment for enhanced applications such as e-commerce. The company’s set-top box software has been shipped with or installed in more than 16 million set-top boxes worldwide and has been selected by over 40 network operators in over 50 countries, including BskyB in the U.K.; TPS and Noos in France; PrimaCom in Germany; Via Digital in Spain; GLA, the exclusive provider of DIRECTV in Latin America; and EchoStar’s DISH Network in the U.S. The set-top box software is licensed to 31 digital set-top box manufacturers, and OpenTV’s authoring tools are licensed to hundreds of independent developers and content and service providers. Applications offered by the company include information applications such as music, news, weather and sports; communications applications including e-mail, chat rooms and instant messaging; tcommerce applications such as online retailing and banking; and gaming applications such as fantasy sports, games and quizzes. In July 2000, OpenTV merged with Spyglass, Inc., a leading provider of strategic Internet consulting, software and professional services that enable content providers, service operators and device manufacturers to capitalize on the potential of the Internet. Companies using Spyglass solutions include GTE, Microsoft, Motorola, NEC, Nokia, Sony and Xerox. OpenTV recently acquired Static, a privately-held iTV media and entertainment company.

BRANDS/DIVISIONS/AFFILIATES: Spyglass, Inc. SurfWatch Navitel Communications, Inc. Static NetHopper Prism

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. James Ackerman, CEO Martin Leamy, Pres. Martin Leamy, COO Scott Ray, Exec. VP/CFO Michael Collette, Sr. VP-Mktg. Vincent Dureau, Chief Tech. Officer Joel Zdepski, VP-Application Eng. James Brown, Corp. Sec. James Brown, General Counsel Mark Meagher, VP-Admin. Michael Collette, Sr. VP-Worldwide Bus. Dev. John Michaeli, VP-Worldwide Public Rel. Mark Meagher, Treas. James Brown, Exec. VP/GM-OpenTV Interactive Thomas Jackson, Sr. VP-Worldwide Sales Michael Catalano, VP-Tech. Partners Sharon H. Brown, Chief Mktg. Officer

Phone: 650-429-5500 Fax: 650-237-0808 Toll-Free: Address: 401 East Middlefield Road, Mountain View, CA 94043 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $63,147 (12 months) 2000 Profits: $-240,777 (12 months) Stock Ticker: OPTV 1999 Sales: $25,951 1999 Profits: $-90,457 1998 Sales: $9,468 1998 Profits: $-14,202 Employees: 484 1997 Sales: $7,000 1997 Profits: $-10,700 Fiscal Year Ends: 12/31 1996 Sales: $1,000 1996 Profits: $-4,000


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $210,625 Bonus: $150,000 Stock Purch. Plan: Second Exec. Salary: $194,240 Bonus: $73,028 Focus on emerging markets such as wireless access providers/Alliance with Microsoft.




Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y

372


OPENWAVE SYSTEMS INC

www.openwave.com




Y

Profits: 100





TYPES OF BUSINESS: Computer Software-Mobile Phone Internet Access Directory Services Wireless Internet Gateways Voice Recognition Services

Openwave Systems Inc. is a leading provider of Internetbased communication infrastructure software and applications. The company provides communication service providers, including wireless and wireline carriers, ISPs, portals and broadband providers worldwide, with the software and services to build boundary-free, multinetwork communications services for their subscribers. In November of 2000, Phone.com, Inc., a wireless Internet and infrastructure and application software provider, and Software.com, Inc., a developer of carrier-scale Internet infrastructure software for communication service providers, merged to form Openwave Systems. The combined company offers a broad portfolio of products including software for unified messaging, mobile mail, directory services, wireless Internet access gateways, voice processing, synchronization and instant messaging. Openwave also provides technical support and consulting for its software. The company has 25 locations in 15 countries throughout North America, Asia, Europe and the Middle East, and serves over 150 communications service providers with a total customer base of over 500 million subscribers. Openwave is currently collaborating with industry leaders such as Cisco Systems, Inc. and IBM to provide unified messaging as well as next-generation voice applications for communication service providers worldwide.

BRANDS/DIVISIONS/AFFILIATES: Phone.com Software.com FoneSync PRO UP.Browser Secure Enterprise Proxy UP.Link Server InterMail Post.Office

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Don Listwin, CEO Don Listwin, Pres. Alan Black, CFO/Sr. VP-Corp. Affairs Ben Linder, VP-Mktg. Maureen Grandcolas, Dir.-Human Resources John L. MacFarlane, Exec. VP-Tech./Prod. Dev. Alain Rossmann, Exec. VP-Strategy/Corp. Dev. Thomas S. Cullen, Sr. VP-Corp. Dev. Michael Mulica, Sr. VP-Worldwide Sales, Support, & Consulting

Phone: 650-562-0200 Fax: 650-817-1499 Toll-Free: Address: 800 Chesapeake Drive, Redwood City, CA 94063 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $68,727 (12 months) 2000 Profits: $-265,144 (12 months) Stock Ticker: OPWV 1999 Sales: $13,442 1999 Profits: $-20,763 1998 Sales: $2,205 1998 Profits: $-10,623 Employees: 875 1997 Sales: $ 292 1997 Profits: $-7,991 Fiscal Year Ends: 6/30 1996 Sales: $ 1996 Profits: $-2,470


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $200,000 Stock Purch. Plan: Second Exec. Salary: $180,000 Ability to serve the rapidly growing wireless infrastructure market.



Bonus: Bonus:

$ $42,840


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


373

ORACLE CORP

www.oracle.com




Y


Profits: 2

Y




TYPES OF BUSINESS: Computer Software-Database Management Database Management and Network Products Applications Development Productivity Tools End User Applications ASP Training Consulting Venture Capital

Oracle Corporation is a leading supplier of software for information management and ranks second among the world's independent software specialists behind Microsoft. The company develops, manufactures, markets and distributes software that helps corporations manage and grow their businesses. Oracle’s software products can be categorized into two broad areas: Systems software and Internet business applications software. Systems software is a complete Internet platform for developing and deploying applications on the Internet and corporate Intranets. The platform includes database management software and development tools that allow users to create, retrieve and modify the various types of data stored in a computer system. Internet business applications software allows users to access information or use the applications through a simple Internet browser on any client computer, and automates the performance of specific business data processing functions for financial management, procurement, project management, human resources management, supply chain management and customer relationship management. Oracle’s software runs on a broad range of computers, including mainframes, minicomputers, workstations, personal computers, laptop computers and information appliances (such as hand-held devices and mobile phones) and is supported on more than 85 different operating systems. In addition to computer software products, Oracle offers a range of consulting, education and support services for its customers. Oracle has completed a dramatic shift to Internet-based software and development tools, eliminating the need for the customer to install software locally. This effort is centered around Oracle-operated portals including: Oracle Business Online, Oracle Sales Online and Portal.Oracle.com. My.Oracle.com is made up of unique portlets that offer a view into many different applications at once from a single Internet browser environment. Oracle's employee benefits include telecommuting, gym membership and no enforced dress code. The company headquarters offers a fitness center with an outdoor pool, laundry drop-off service and six restaurants.

BRANDS/DIVISIONS/AFFILIATES: Oracle.com My.Oracle.Com Designer/2000 Oracle Business Online Oracle Media Server Oracle WebDB Oracle Jdeveloper Oracle Express Server

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Lawrence J. Ellison, CEO Raymond J. Jane, Pres./COO Jeffrey O. Henley, Exec. VP/CFO Mark Jarvis, Chief Mktg. Officer Carole Goldberg, VP-Human Resources Charles A. Rozwat, Sr.VP-Server Tech. Jennifer L. Minton, Controller Daniel Cooperman, Sec. Daniel Cooperman, General Counsel Karen White, Sr. VP-Business Dev. Timothy Chou, Pres., Oracle Bus. Online Bruce M. Lange, VP-Treas. Peter Dunning, Sr.VP-Worldwide Applications and Vertical Markets Sohaib Abbasi, Sr.VP-Tools Deborath A. Lange, VP-Taxation Edward Screven, Chief Corp. Architect

Phone: 650-506-7000 Fax: 650-506-7200 Toll-Free: 800-672-2531 Address: 500 Oracle Pkwy., Redwood City, CA 94065 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $10,130,128 (12 months) 2000 Profits: $6,296,803 (12 months) Stock Ticker: ORCL 1999 Sales: $8,827,252 1999 Profits: $1,289,758 1998 Sales: $7,143,866 1998 Profits: $813,695 Employees: 41,320 1997 Sales: $5,684,300 1997 Profits: $821,500 Fiscal Year Ends: 5/31 1996 Sales: $4,223,300 1996 Profits: $603,300




Profit Sharing:

Top Exec. Salary: $1,000,000 Bonus: Second Exec. Salary: $806,250 Bonus: Second among the world's independent software companies behind Microsoft.


$2,752,000 $1,361,250


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

374


PACKETEER INC

www.packeteer.com




Y Y

Profits: 41





TYPES OF BUSINESS: Bandwidth Management Systems

Packeteer is a leading provider of application performance infrastructure systems that give greater leverage for applications delivered across intranets, extranets and the Internet. The firm develops products that address the severe problems related to congested bandwidth resources on enterprise wide area networks and the Internet. The company’s bandwidth management products increase the value of a network by lowering application response times, aligning network resources with corporate goals and increasing the ability to quickly adapt to changing business priorities. The company’s PacketShaper devices allow network managers and service providers to set and enforce policies to control network traffic, ensuring that networks deliver predictable performance. Other products offered by the company include AppVantage, an application service management system; and AppCelera, a family of Internet application accelerators that speed the performance of web-based applications. Packeteer’s products are powered by PacketWise software, and are deployed by Global 2000 corporations and service providers in more than 50 countries. The company has subsidiaries in Hong Kong, Japan, The Netherlands, the U.K., Australia, the Caymans and Canada. Packeteer feels that companies struggling with network congestion do not need to purchase more bandwidth, but instead need to have better control of it to fully utilize the bandwidth already available. Packeteer’s products require simple installation with no changes to existing network infrastructure. The company's vision for its products is to continue to ensure bandwidth to applications, enable interactive services, increase network efficiency and facilitate e-commerce. Customers of the company include IBM, Intel and Compaq Computer Corp. Packeteer recently acquired Workfire, a developer of software for accelerating the performance of business web applications and content over the Internet, intranets and extranets.

BRANDS/DIVISIONS/AFFILIATES: PacketShaper Bandwidth Management Devices Workfire PacketShaper AppVantage AppCelera PacketCare ReportCenter PolicyCenter

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Craig W. Elliot, CEO Craig W. Elliot, Pres. David C. Yntema, CFO Todd J. Krautkremer, VP-Mktg. Robert L. Packer, Chief Tech. Officer John Tavs, VP-Eng. Manny Freitas, VP-Oper. Brett Galloway, VP-Corp. Dev. Neil Sundstrom, VP-Sales Jim Baker, VP-Sales-American Region Arnold Pijpers, VP-Sales-Europe, Middle East, Asia Manny Freitas, VP-Customer Support

Phone: 408-873-4400 Fax: 408-873-4410 Toll-Free: Address: 10495 N. De Anza Blvd., Cupertino, CA 95014 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $41,097 (12 months) 2000 Profits: $-9,369 (12 months) Stock Ticker: PKTR 1999 Sales: $18,400 1999 Profits: $-10,900 1998 Sales: $7,200 1998 Profits: $-8,800 Employees: 183 1997 Sales: $1,400 1997 Profits: $-5,900 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-1,200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $235,453 Stock Purch. Plan: Y Second Exec. Salary: $180,335 Answering a critical need for bandwidth management at effective cost.



Bonus: Bonus:

$69,940 $34,835


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


375

PALM INC

www.palm.com




Y Y Y

Profits: 8





TYPES OF BUSINESS: Computer Hardware-Handheld Organizers Handheld Computer Accessories Operating Systems Software

Palm, Inc. became an independent publicly traded company when it separated from 3Com Corporation. Palm is a leading global provider of handheld computing devices called personal digital assistants or PDAs. PDAs offer unique feartures that make it convenient to manage contact information, addresses, personal calendars and other everyday data in a mobile device. The company develops, designs and markets its Palm-branded handheld devices, which currently include their Palm III, Palm V and Internet-enabled Palm VII product families, as well as the m100 and m 500 series. The firm’s Palm devices are small, pocket-sized computers that feature pen-based input and allow users to automatically copy and conform, or synchronize, information between the device and a personal computer. The Palm VII allows Internet content providers and users to wirelessly send and receive information via the Internet in a format optimized for handheld devices. The company has a majority market share in the handheld computer industry. Palm also markets a wide selection of accessories including the Corex CardScan Executive, which scans business cards directly into the PDA, and the Palm Portable Keyboard. In addition, the company licenses the Palm OS platform to manufacturers of information appliances, such as Handspring, Nokia, QUALCOMM, Symbol, Sony and TRG. Palm believes that its emphasis on simplicity, elegance and ease of use and its focus on consumer needs have contributed to its success. Palm with Psion and Nokia have teamed up to battle Microsoft’s mobile computing platform. In early 2001, the company reduced its workforce by a total of about 300 regular and contract workers due to recent financial setbacks. Palm is planning further work force reductions for the beginning of fiscal 2002.

BRANDS/DIVISIONS/AFFILIATES: Palm Pilot Palm V Palm VII 3Com Corporation m500 m505 m100 m105

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Carl J. Yankowski, CEO Todd Bradley, COO Judy Bruner, Sr. VP/CFO Satjiv Chahil, Chief Mktg. Officer Stewart Gill, VP-Human Resources William Maggs, Chief Tech. Officer Marina Levinson, VP/CIO Ruth Hennigar, VP-Software Eng. Frances S. Hoge, VP-Content & Mktg. Stephen Yu, VP/Sec. Stephen Yu, General Counsel Dinesh Raghavan, VP-Global Supply Chain Oper. Doug Solomon, Sr. VP/Chief Strategy Officer Barry Cottle, Chief Internet Officer Greg Rhine, VP-Worldwide Sales & Service Mike Lorion, VP-Education Philippe Morali, VP-Affiliations, Mergers & Acquisitions Michael Mace, VP-Product Planning & Strategy Steven Franzese, VP-e-marketing

Phone: 408-326-9000 Fax: 408-326-5009 Toll-Free: 800-881-7256 Address: 5470 Great America Pkwy., Santa Clara, CA 95052 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,057,597 (12 months) 2000 Profits: $45,910 (12 months) Stock Ticker: PALM 1999 Sales: $563,525 1999 Profits: $29,628 1998 Sales: $272,137 1998 Profits: $4,171 Employees: 951 1997 Sales: $114,200 1997 Profits: $-7,900 Fiscal Year Ends: 5/31 1996 Sales: $7,100 1996 Profits: $-3,100




Profit Sharing:

Top Exec. Salary: $750,000 Bonus: $275,316 Second Exec. Salary: $400,000 Bonus: $258,890 Leading provider of handheld computing devices / Excellent Palm O.S. operating system that generates licensing income.



Southwest:

Midwest: Y

Southeast:


Northeast:

International:

376


PC MALL INC

www.cc-inc.com




Profits: 1



Y Y



TYPES OF BUSINESS: Computer & Software Products Retailer Online Auction Catalog Sales Consumer Electronics Sales

PC Mall, Inc., formerly Creative Computers, Inc., is a direct marketer of personal computer hardware, software, peripheral products and consumer electronics. The firm offers its customers other value-added services, including the ability to purchase systems that have been specifically configured to meet the customer’s requirements. PC Mall sells a variety of software packages in the business and personal productivity, utility, language, educational and entertainment categories, including spreadsheet and database software. The company offers products to individual consumers, home offices, small businesses and large corporations through direct response catalogs, dedicated inbound and outbound telemarketing sales executives, the Internet, a direct sales force and a retail showroom. Through frequent mailings of its catalogs and e-mails to customers, PC Mall is able to quickly introduce new products and replace slower selling products with new products. Telemarketing sales executives have the authority to vary prices within specified parameters in order to meet prices of competitors. Recently, the firm launched its newest Internet venture, eLinux.com, to offer complete multi-vendor Linux solutions, including Linux compatible products and consulting and support services. The company continuously attracts new customers by selectively mailing catalogs to prospective customers as well as through advertising on the Internet and in major computer user magazines, including PC World, Computer Shopper and MacWorld. Additionally, PC Mall obtains the names of prospective customers through selected mailing lists acquired from manufacturers, suppliers and computer magazine publishers. PC Mall offers its employees concierge services, merchandise discounts, employee referral bonuses and monthly company picnics. Moreover, employees are offered membership to PC Mall University, an educational program that provides Microsoft Excel, Word and PowerPoint classes.

BRANDS/DIVISIONS/AFFILIATES: Creative Computers, Inc. MacMall PC Mall DataCom Mall uBID eLinux.com IdeaMall

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Frank F. Khulusi, CEO Frank F. Khulusi, Pres. Theodore R. Sanders, CFO Daniel J. DeVries, Exec. VP-Mktg. & Sales Kathy Ressler, Personnel Administrator Kristin M. Rogers, Exec. VP-Bus. Solutions Rory K. Zaks, Sr. VP-Inbound Sales Kristin M. Rogers, Exec. VP-Enterprise Sales

Phone: 310-354-5600 Fax: 310-225-4030 Toll-Free: Address: 2555 W. 190th St., Torrance, CA 90504 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $818,627 (12 months) 2000 Profits: $-9,156 (12 months) Stock Ticker: MALL 1999 Sales: $730,181 1999 Profits: $-10,943 1998 Sales: $642,006 1998 Profits: $-17,795 Employees: 897 1997 Sales: $546,122 1997 Profits: $4,125 Fiscal Year Ends: 12/31 1996 Sales: $444,971 1996 Profits: $6,049


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $400,000 Bonus: $ Stock Purch. Plan: Second Exec. Salary: $225,000 Bonus: $18,000 Offers more than 14,500 products/Multi-channel sales strategy that includes a direct sales force.




Southwest:

Midwest:

Southeast: Y


Northeast:

International:


377

PEAPOD INC

www.peapod.com




Profits: 1



Y



TYPES OF BUSINESS: Groceries, Online Retail

Peapod, Inc. provides online grocery shopping in several U.S. states, including California, Connecticut, the District of Columbia, Illinois, Massachusetts, New York, Ohio and Texas. The company’s orders have traditionally been pulled from affiliated grocery stores, but recently the company shifted to warehouse-based distribution. The company’s service solution provides customers with time savings and convenience through its user-friendly virtual supermarket and personalized shopping. Customers can shop night or day, choose the delivery time and not worry about checkout lanes. Its database of customer profiles enables Peapod to conduct high-quality marketing research as well as deliver highly targeted, one-to-one advertising and promotion, such as sending electronic coupons. Its mission is to be the world’s leading and preferred provider of interactive grocery shopping services. Peapod offers its customers competitive prices, weekly specials and acceptance of manufacturer coupons. Royal Ahold, an international retailer based in the Netherlands, recently purchased 51% of Peopod’s outstanding common stock. Ahold USA, a division of Royal Ahold, operates over 1,000 supermarkets in the U.S. under several different brand names. Under the agreement, Peapod continues as a stand-alone company, and Ahold USA, with its extensive nationwide distribution network, now supplies Peapod with goods, services and fast pick fulfillment centers. The company no longer accepts orders under $50 and uses small, low-cost warehouses, many of which are attached to supermarkets. After 10 years of losses, new policies are working well. Chicago is now creating an operating profit and other markets will become profitable in late 2001. Benefits for employees include direct deposit, dental insurance, and a flexible spending account. Other benefits include free Peapod delivery, free snacks, monthly social hours, flex time, casual dress environment, an onsite café and access to a credit union.

BRANDS/DIVISIONS/AFFILIATES: Smart Shopping for Busy People Split Pea Software Ahold USA Royal Ahold

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Marc van Gelder, Pres./CEO Andrew B. Parkinson, CFO Michael P. Brennan, VP-Mktg. And Product Mgmt. John R. Brown, Sr. VP-Human Resources Thomas L. Parkinson, Sr. VP/Chief Tech.Officer John Burchard, Sr. VP-Chief Information Officer Earl W. Rachowicz, VP/Controller Jonathan C. Wilson, VP-Database and Bus. System Dev. Anthony G. Stallone, VP-Perishables Procurement Robert Defeo, VP-General Mgr. Scott Degraeve, VP-General Mgr.

Phone: 847-583-9400 Fax: 847-583-9494 Toll-Free: 800-573-2763 Address: 9933 Woods Dr., Ste. 375, Skokie, IL 60077-1057 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $92,844 (12 months) 2000 Profits: $-56,758 (12 months) Stock Ticker: PPOD 1999 Sales: $72,696 1999 Profits: $-28,453 1998 Sales: $68,786 1998 Profits: $-21,565 Employees: 982 1997 Sales: $56,549 1997 Profits: $-12,979 Fiscal Year Ends: 12/31 1996 Sales: $27,451 1996 Profits: $-9,566


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $154,307 Bonus: $9,039 Stock Purch. Plan: Y Second Exec. Salary: $146,903 Bonus: $9,039 Cash infusion from Royal Ahold enables the company to continue to grow/However, losses must be stemmed in order for it to be successful..




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International:

378


PEGASUS SOLUTIONS INC

www.pegs.com





Profits: 3 Y Y


Y



TYPES OF BUSINESS: Online Hotel Reservation Network Transaction and Commission Processing

Pegasus Solutions, Inc. provides transaction processing services and electronic commerce solutions to the hotel industry worldwide. The company’s services are divided into three operating segments: Pegasus Electronic Distribution, Pegasus Commission Financial Services and Pegasus Business Intelligence. Pegasus Electronic Distribution improves the efficiency and effectiveness of the hotel reservation process by enabling travel agents and individual travelers to electronically access hotel room inventory information and conduct reservation transactions. It also allows for travel reservations to be booked through Internet services (Travel Web, NetBooker and UltraRes). Pegasus Commission Financial Services improves the efficiency and effectiveness of the commission payment process for participating hotels and travel agencies by consolidating payments and providing comprehensive transaction reports. It links nearly 25,000 hotels with 100,000 agencies in more than 200 countries. Nine of the 10 largest U.S.-based travel agencies as well as nine of the 10 largest hotel companies have contracted to have their hotel reservations powered by Pegasus. Pegasus Business Intelligence provides information services to hotel industry participants with transaction specific information on industry trends and guest behavior. The company recently announced a corporate reorganization. As part of the reorganization, the company’s technology services will operate under Pegasus Solutions, Inc., while its Utell hotel representation service will operate as a wholly owned subsidiary. Pegasus recently acquired REZsolutions, the world’s largest third party marketing and reservation provider to the hotel industry.

BRANDS/DIVISIONS/AFFILIATES: Pegasus Electronic Distribution Pegasus Commission Processing Pegasus Business Intellegence Travel Web NetBooker UltraRes Driving Revenue L.L.C. Utell

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John F. Davis III, CEO Joseph W. Nicholson, Pres. Joseph W. Nicholson, COO Susan K. Cole, CFO Gideon Dean, Sr. VP-Worldwide Sales Gary Siegel, Sr. VP-Human Resources Steven L. Reynolds, Sr. VP-IT Ric Floyd, Exec. VP/General Counsel Bryan Donowho, Sr. VP-Pegasus Electronic Dist. Jeff Bzdawka, Sr. VP-Pegasus Financial Services Kevin P. Short, Exec.VP-Pegasus Business Intelligence Robert S. Bennett, Sr. VP-Property Systems & Services Mark Wells, Pres. & COO-Utell Alan White, Sr. VP/Dir.-ASP

Phone: 214-528-5656 Fax: 214-528-5675 Toll-Free: Address: 3811 Turtle Creek Blvd., Suite 1100, Dallas, TX 75219 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $161,534 (12 months) 2000 Profits: $-26,582 (12 months) Stock Ticker: PEGS 1999 Sales: $38,036 1999 Profits: $8,666 1998 Sales: $29,100 1998 Profits: $5,400 Employees: 2,003 1997 Sales: $20,900 1997 Profits: $ 600 Fiscal Year Ends: 12/31 1996 Sales: $15,900 1996 Profits: $-3,500


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $400,338 Stock Purch. Plan: Second Exec. Salary: $265,137 Focus on the hotel industry / Over 25,000 participating hotels.



Bonus: Bonus:

$90,002 $49,688


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


379

PERFICIENT INC

www.perficient.com





Profits: 8

Y Y




TYPES OF BUSINESS: Consulting-On Site Technical Services Outsourced Implementation

Perficient provides professional software services using leading and emerging technologies to web-enable complex enterprise systems. Through outsourcing partnerships with leading Internet companies, the firm develops expertise solutions around a targeted set of core technologies and products. Under these outsourcing arrangements, Perficient provides its customers and partners with teams of expert technology professionals that manage the implementation of their products for enduser customers. The company concentrates on three solution segments: middleware and web services, enterprise portal applications and content management. Middleware services include e-business architecture and development, enterprise solutions, systems integration and advanced technical training and mentoring programs. Perficient’s enterprise portal segment develops and coordinates portal communications solutions for some of the largest companies in the world. Content management solutions range from project analysis to developing content management, personalization, globalization, syndication and staging applications. The company’s business is structured around two relationship models, each based on providing teams of technology experts. The Virtual Services Organization (VSO) model encompasses a team of IT professionals dedicated to a specific software company partner, which performs the services on behalf of the partner. The direct model performs specific solutions through direct relationships with end-customers. The company was recently selected in Computerworld’s list of 100 Emerging Companies To Watch In 2001. Perficient also recently signed a major, multi-year contract with IBM. Under the agreement, Perficient may provide up to $73.5 million in services over the next three years, including deployment, integration and training services for IBM’s WebSphere customers.

BRANDS/DIVISIONS/AFFILIATES: Ventix LoreData

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jack McDonald, CEO Sam Fatigato, Pres. Sam Fatigato, COO John A. Hinners, VP/CFO John Crowe, VP-Mktg. Andy Sweet, Chief Tech. Officer John Crowe, VP-Comm. Eric Simone, Sr. Dir.-Emerging Practices

Phone: 512-531-6000 Fax: 512-531-6010 Toll-Free: Address: 7600-B N. Capital of Texas Hwy., Ste. 340, Austin, TX 78731 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $20,000 (12 months) 2000 Profits: $-13,600 (12 months) Stock Ticker: PRFT 1999 Sales: $3,200 1999 Profits: $-1,400 1998 Sales: $ 1998 Profits: $ Employees: 182 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $154,750 Stock Purch. Plan: Second Exec. Salary: $141,667 Growth through alliances and acquisitions.



Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y

380


PERSISTENCE SOFTWARE INC

www.persistence.com




Y

Profits: 48





TYPES OF BUSINESS: Software-E-Commerce Training

Persistence Software, formerly Fulcrum Innovations, Inc., provides transactional application server software products that comprise the Internet software infrastructure for high volume and high performance e-commerce applications. The company’s PowerTier family of products consists of transactional application servers specifically designed to enable high performance e-commerce. PowerTier products offer real-time response times for up to thousands of concurrent users and transactions, scalability and reliability to prevent system crashes and downtime. The company's products also offer dramatic reductions in time-to-market for building and deploying ecommerce applications and capabilities that enable businesses to extend processes across organizational boundaries. The company’s Dynamai Caching Servers improve the speed and scalability of e-commerce web sites that rely heavily on dynamically generated content using technologies such as Java Server Pages and Active Server Pages (ASP). Persistence also offers educational services for developers, systems integrators and application administrators. The company’s professionals provide hands-on mentoring in architecture and design, product education, rapid prototyping and implementation tuning. The firm’s list of more than 200 Global 1000 customers include AT&T, Boeing, Cisco, FedEx, IBM, Instinet, Lucent, Morgan Stanley Dean Witter and SuperValu. Persistence caching solutions power some of the Internet’s most demanding web sites including those belonging to Reuters, Sabre, Sprint and ShopNow. The company recently agreed to pursue e-business opportunities with Intel Corporation. Under the agreement, the two companies will jointly develop solutions to enable Intel’s global sales channels to sell an end-to-end caching solution based on Persistence’s Dynamai Caching Servers for the acceleration of database content.

BRANDS/DIVISIONS/AFFILIATES: PowerTier Fulcrum Innovations, Inc. Dynamai Caching Services

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Christopher T. Keene, CEO Christine Russell, Sr. VP/CFO Carol Curry, VP-Mktg. Bonnie Nunke, VP-Human Resources James Barton, Chief Tech. Officer Derek Henninger, VP-Engineering Mark Palmer, Sr. VP-Worldwide Field Oper. Vivek Singhal, VP-Dev. Barry Goss, VP-Strategic Mktg. Randy Hietter, VP-Product Mgmt.

Phone: 650-372-3600 Fax: 650-341-8432 Toll-Free: 800-803-8491 Address: 1720 S. Amphlett Blvd., 3rd Fl., San Mateo, CA 94402 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $25,300 (12 months) 2000 Profits: $-16,700 (12 months) Stock Ticker: PRSW 1999 Sales: $14,400 1999 Profits: $-11,300 1998 Sales: $10,200 1998 Profits: $-4,100 Employees: 152 1997 Sales: $5,400 1997 Profits: $-4,700 Fiscal Year Ends: 12/31 1996 Sales: $3,800 1996 Profits: $-3,300


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $186,672 Stock Purch. Plan: Second Exec. Salary: $170,000 Very hot application server technology.



Bonus: Bonus:

$43,000 $40,000


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y


381

PHOTOWORKS INC

www.photoworks.com

Industry Group Code: 454110A Ranks within this company's industry group: Sales: 5

Profits: 4





Y


Y



TYPES OF BUSINESS: Photofinishing Online Delivery of Photos CD-ROM Delivery of Photos

PhotoWorks, Inc. (formerly Seattle FilmWorks) is a photofinishing and online image management company and a leader in providing digital images over the Internet. The company markets 35mm film and APS film, photo processing and photofinishing services and products. The company additionally offers a variety of digital photo services, including PhotoMail, digital photo delivery via an online Internet account; PhotoWorks Uploader, service for digital cameras; and Pictures On Disk, digitized photos delivered on disk or CD. PhotoWorks' online image processing is an increasingly popular way for people to share photos over the Internet. The company has over 75 million images archived, making it the largest online consumer photo archive site on the Internet. The online archive expands the way customers can enjoy photos by enabling the growing popularity of photo e-mails and the ability to order photographic reprints without the need for negatives. After registering online with PhotoWorks, the customer receives a starter package including free rolls of film, postage paid mailing envelopes for sending the film and order forms. The customer mails the film and is then notified by e-mail that the photos are ready to be viewed and e-mailed online through a password-protected account. The company develops any brand of film, however, PhotoWorks brand film is returned with each order. The PhotoWorks service includes free scanning of every photograph (with normal processing fees), web posting to a private site, new rolls of PhotoWorks film delivered with the customers’ pictures (the fee for 1 new roll is included in each processing fee) and lifetime archiving as long as the customer develops at least two rolls per year.

BRANDS/DIVISIONS/AFFILIATES: PhotoMail FilmWorks Seattle FilmWorks PhotoWorks Uploader

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Howard Lee, CEO Howard Lee, Pres. Gary T. Tashjian, VP-Mktg. Annette F. Bailey, VP-Human Resources William C. Ledbetter, VP-IT Loran Cashmore Bond, Corp. Controller Loran Cashmore Bond, Corp. Sec. Michael F. Lass, VP-Oper. Annette F. Bailey, VP-Org. Dev. Ben Calica, VP-Online Services Loran Cashmore Bond, Treas. Loran Cashmore Bond, Chief Acct. Officer Stephen C. Brown, VP-Product Mgmt.

Phone: 206-281-1390 Fax: 206-284-5357 Toll-Free: 800-345-6967 Address: 1260 16th Ave. West, Seattle, WA 98119 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $82,100 (12 months) 2000 Profits: $-34,800 (12 months) Stock Ticker: FOTO 1999 Sales: $89,613 1999 Profits: $-10,127 1998 Sales: $96,700 1998 Profits: $7,600 Employees: 698 1997 Sales: $101,200 1997 Profits: $10,100 Fiscal Year Ends: 9/30 1996 Sales: $84,200 1996 Profits: $8,000


ESOP Stock Plan: Profit Sharing: Y Stock Purch. Plan: Aggressive Internet-based strategy.




Bonus: Bonus:

$150,000 $17,691


Southwest:

Midwest:

Southeast:


Northeast:

International:

382


PILOT NETWORK SERVICES INC

www.pilot.net




Profits: 6




Y Y


TYPES OF BUSINESS: Web Site Hosting Services High Speed Access Virtual Private Networks

Pilot Network Services provides a wide range of secure Internet services that incorporate high-bandwidth connectivity and enable secure electronic business over the Internet. The services are offered for a fixed monthly fee on an annual subscription basis. Pilot's services include secure hosting and Internet connectivity services that enable secure connectivity between a corporate network and the Internet. The company also offers secure virtual private networking services that enable remote users and wide-area networks to securely communicate enterprise-wide and over the Internet. The company provides a scalable solution that allows customers to quickly deploy and expand electronic business capabilities by subscribing to Pilot's secure Internet services. Pilot's subscription-based secure services allow customers to avoid the risks associated with traditional approaches to Internet security. Customers can also avoid extensive costs associated with implementing an in-house solution, including set-up costs for security and systems design, hardware, software, Internet access services provided by Internet Service Providers (ISPs) and labor and ongoing costs for telecommunications, staffing, maintenance and upgrades. Commerce One recently chose Pilot to protect the confidentiality of exchanges between trading partners on Commerce One MarketSite. Pilot Secure Access & Gateway Services will provide dedicated and redundant T1 connections to ensure reliability and availability of the e-business portal.

BRANDS/DIVISIONS/AFFILIATES: Pilot Secure Access & Gateway Services

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. M. Marketta Silvera, CEO M. Marketta Silvera, Pres. Donald J. Marsee, Interim CFO Dana Nelson, Sr. VP-Sales & Mktg. Julie Cottton, VP-Human Resources Thomas A. Wadlow, Chief Tech. Officer Martin Wegenstein, Sr. VP-Oper. Keith Lowery, VP-Security Oper.

Phone: 510-433-7800 Fax: 510-433-7809 Toll-Free: Address: 1080 Marina Village Pkwy., Alameda, CA 94501 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $31,897 (12 months) 2000 Profits: $-21,741 (12 months) Stock Ticker: PILT 1999 Sales: $17,522 1999 Profits: $-18,095 1998 Sales: $11,317 1998 Profits: $-5,635 Employees: 1997 Sales: $6,300 1997 Profits: $-2,652 Fiscal Year Ends: 3/31 1996 Sales: $2,525 1996 Profits: $-1,750


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $ Bonus: $ Stock Purch. Plan: Second Exec. Salary: $ Bonus: $ Focus on corporate clients, rather than consumers/Excellent international capabilities.




Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y


383

PMC-SIERRA INC

www.pmc-sierra.com




Y Y

Profits: 2





TYPES OF BUSINESS: Broadband Networking Technology Provider

PMC-Sierra, Inc. designs, develops, markets and supports high-performance semiconductor networking products. The company is a leading manufacturer of high-speed, high-density broadband communications solutions. PMCSierra provides broadband semiconductor technology used in restructuring the global telecommunications and data communications infrastructure. The firm provides products that adhere to major networking standards and perform common networking functions required by the most widely deployed types of Internet infrastructure equipment. PMC-Sierra designs its products for a wide variety of networking equipment including WAN access, transmission and switching equipment as well as LAN equipment. The company offers a broad, highly integrated range of product chip sets for ATM, Internet Protocol (IP), SONET/SDH, T1/E1 and T3/E3 applications. Products include carrier switches, MIPS processors, ATM layer and switch products and packet processors. Customers include Cisco Systems, Lucent Technologies, Nortel, Alcatel, Ericsson and NEC. PMC-Sierra also supplies products to dozens of smaller specialized start-ups developing the technology for new classes of broadband and optical networking equipment. In an attempt to fill technology gaps, the company acquired several companies in 2000, including Toucan Technology, AANetcom, Extreme Packet Devices, Malleable Technologies, Datum Telegraphic, Quantum Effect Devices and SwitchOn Networks. PMC-Sierra recently unveiled the architecture for the RM9000x2 integrated multiprocessor, the company’s next generation, high performance MIPS processor designed for the communications market. The company is a member of the SATURN Development Group. The company hosts a wide range of sports, recreation and social events for its employees.

BRANDS/DIVISIONS/AFFILIATES: SATURN Toucan Technology AANetcom Extreme Packet Devices Malleable Technologies Datum Telegraphic Quantum Effect Devices SwitchOn Networks

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert L. Bailey, CEO Robert L. Bailey, Pres. Greg Aasen, COO John W. Sullivan, VP-Finance/CFO Haresh Patel, VP-Sales Geraldine Jones, Dir.-Human Resources Kevin Huscroft, VP/Chief Tech. Officer Steffan M. Perna, VP/Gen. Mgr.-Optical Networking Div. Thomas Riordan, VP/Gen. Mgr.-QED Div.

Phone: 604-415-6000 Fax: 604-415-6200 Toll-Free: Address: 105-8555 Baxter Place, Burnaby, BC V5A 4V7 Canada

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $694,700 (12 months) 2000 Profits: $75,300 (12 months) Stock Ticker: PMCS 1999 Sales: $295,800 1999 Profits: $71,800 1998 Sales: $174,300 1998 Profits: $-21,700 Employees: 1,726 1997 Sales: $127,200 1997 Profits: $34,200 Fiscal Year Ends: 12/31 1996 Sales: $188,400 1996 Profits: $-48,200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $259,348 Stock Purch. Plan: Y Second Exec. Salary: $196,717 Very rapid growth built upon excellent technology.



Bonus: Bonus:

$651,870 $301,612


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

384


PORTAL SOFTWARE INC

www.portal.com




Y

Profits: 35





TYPES OF BUSINESS: Software-Customer Management and Billing

Portal Software, Inc. develops, markets and supports customer management and billing software (CM&B software) for providers of Internet-based services. Infranet, the company’s primary product offering, is a platform-based solution that enables service providers to swiftly develop, price and provision service offerings while strategically managing customer usage and billing. Extensions of the platform include Infranet IntegRate, which offers telecommunications providers a simplified arrangement for convergent product and rating scenarios; Infranet Interconnect, a flexible multicarrier billing system; and Infranet Analyze, which arms providers with vital business information needed to decrease churn, reduce costs and improve customer relations. The company’s targeted markets include providers of dial-up and broadband consumer Internet access, high-speed business Internet access and backbone networking, virtual private networks, IP telephony and fax, web, storefront and application hosting, e-mail and unified messaging, online content services and other emerging IP-based consumer and business services. The firm’s software is licensed by three-quarters of the world’s largest communications services companies, supporting wireless, broadband Internet, next-generation voice and other service offerings. Portal’s customers include Juno Online, Qwest Communications, Inktomi, 3Com, BellSouth, France Telcom, China Telecom and U.S. West. The company’s technology partners include Cisco, Compaq, Hewlett Packard, Microsoft, Oracle and Sun Microsystems. Portal Software recently launched Infranet Cable & Satellite, an extension to its Infranet platform that offers support for cable and satellite service including digital TV, pay-per-view, video on demand, iTV, highspeed data, content and telephony.

BRANDS/DIVISIONS/AFFILIATES: Infranet Infranet IntegRate Infranet Interconnect Infranet Analyze Infranet Cable & Satellite Infranet Wireless

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John E. Little, CEO Jack L. Acosta, CFO/VP-Finance Kevin P. Mosher, VP-Sales Annette D. Surtees, VP-Human Resources David S. Labuda, Chief Tech. Officer Marc Aronson, VP-Eng. Steven R. Sommer, VP-Bus. Dev. Mike Regan, VP-Professional Services Steven R. Sommer, VP-Mktg. G. Scott Kelly, VP-Strategic Alliances

Phone: 408-572-2000 Fax: 408-572-2001 Toll-Free: 888-343-4400 Address: 10200 South De Anza Blvd., Cupertino, CA 95014 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $103,049 (12 months) 2000 Profits: $-7,620 (12 months) Stock Ticker: PRSF 1999 Sales: $26,669 1999 Profits: $-17,408 1998 Sales: $9,416 1998 Profits: $-7,587 Employees: 1997 Sales: $5,045 1997 Profits: $-2,274 Fiscal Year Ends: 1/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $260,015 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $210,570 Bonus: Enables Internet access to account and billing information for a client's customers.



$238,250 $130,679


Southwest: Y

Midwest:

Southeast: Y


Northeast: Y

International: Y


385

PRICELINE.COM INC

www.priceline.com


Y



Profits: 6



Y Y Y



TYPES OF BUSINESS: Online Travel, Cars and Loans Auction-Based Purchasing System

Priceline.com is a patented Internet purchasing system that enables consumers to attempt to save money by naming their own prices for goods and services, including airfare, hotel rooms, new and rental cars, home mortgages, refinancing and home equity loans. Using a demand collection system, Name Your Own Price, Priceline.com has pioneered a unique type of ecommerce. Consumers are able to save money on a wide range of products, and sellers are able to generate incremental revenue, without disrupting their existing distribution channels or retail pricing structures. Priceline.com’s business system currently sells multiple services to customers across three product categories: a travel service that offers leisure airline tickets, hotel rooms and rental cars; a personal finance service that offers home mortgages, refinancing and home equity loans; and an automotive service that sells new cars. The leisure airline tickets are provided by 10 domestic as well as 24 international airline participants. More than 50 national hotel chains participate in offering Priceline.com’s customers hotel rooms. The rest of the company’s services are offered in substantially all major U.S. markets. In December 2000, the firm announced that it would refocus its resources on core businesses. As a result, it decided to indefinitely postpone the implementation of previously planned business-tobusiness, term life insurance and cellular telephone services. Priceline.com also reduced its workforce by approximately 11%. In addition, the Priceline WebHouse Club, which enables consumers to name their own price for gasoline and groceries, closed down its operations in 2000. Priceline.com organizes opportunities for employees to socialize outside of the office with frequent get-togethers and co-ed teams in softball, basketball and golf leagues.

BRANDS/DIVISIONS/AFFILIATES: Name Your Own Price

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Richard S. Braddock, CEO Jeffrey H. Boyd, Pres. Jeffrey H. Boyd, COO Bob Mylod, CFO Michael McCadden, Chief Mktg. Officer Jeanne Wisniewski, Exec. VP-Human Resources Michael Diliberto, Sr. VP-Tech. Ron Rose, CIO Tom D'Angelo, Controller Lisa Gillingham, VP-Oper. and Customer Service Mitch Truwit, Exec. VP-Oper. & Product Dev. Trey Urbahn, Pres.-Airlines Christopher L. Soder, Pres.-Hotels Tom D'Angelo, Sr. VP-Finance

Phone: 203-299-8000 Fax: 203-299-8948 Toll-Free: Address: 800 Connecticut Ave., Norwalk, CT 06854-9998 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,235,396 (12 months) 2000 Profits: $-315,145 (12 months) Stock Ticker: PCLN 1999 Sales: $482,410 1999 Profits: $-1,055,090 1998 Sales: $35,237 1998 Profits: $-112,243 Employees: 359 1997 Sales: $ 1997 Profits: $-2,513 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $329,808 Stock Purch. Plan: Second Exec. Salary: $262,500 Early leader in delivering self-pricing and bargains over the Internet.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

386


PRIMIX SOLUTIONS INC

www.primix.com





Profits: 9

Y




TYPES OF BUSINESS: Technology Consulting/Systems Integration Creative Systems Design

Primix Solutions, Inc. provides solutions for organizations to use information technology in order to solve business problems and capitalize on new business opportunities. The company helps clients improve their business results through the application of Internet, wireless and broadband technology. Primix forms teams of strategic, technical, design and branding professionals to develop business-to-business and business-to-consumer solutions for clients. The professional teams architect flexible, scalable IT solutions, develop code and manage successful integration. Practice areas of the firm include knowledge management, supply chain management, customer relationship management and corporate new ventures. Primix Solutions' customers include Gillette, PeopleSoft, Apple, MCI Worldcom and Aetna. The company has a particular focus on clients in the vertical markets of manufacturing and distribution, financial services, consulting, high technology, retail/consumer and pharmaceuticals. Partners of Primix include Aether Systems, a leading provider of wireless and mobile data products and services allowing real-time communications and transactions across a full range of devices and networks. The company recently acquired Extrio Corporation, a privately held consulting company specializing in providing an integrated suite of healthcarefocused strategy, solution and integration services. Primix also acquired Primant AB, a leading Internet solutions company based in the rapidly evolving Oresund economic region of southern Sweden. The country has the highest Internet penetration rates of any nation in Europe. The firm plans to utilize Sweden as a starting point for its expansion into Europe. Primix gained a regional office and 42 employees in Denmark with the recent acquisition of 21st.dk, an e-business solutions company.

BRANDS/DIVISIONS/AFFILIATES: Essential e-business Primant AB 21st.dk Extrio Corporation

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Lennart Mengwall, Co-CEO Michael D. Troiano, Pres. Kevin Azzouz, Co-CEO David W. Chapman, CFO Sarah H. Gibbs, VP-Human Resources Dirk Mahling, Chief Knowledge Officer Byung C. Choi, Sr. VP-Oper. Joseph W. Seebach, Exec. VP-Business Dev. David W. Chapman, Treas.

Phone: 617-923-6500 Fax: 617-923-6565 Toll-Free: Address: 311 Arsenal Street, Watertown, MA 02472 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $21,400 (12 months) 2000 Profits: $-15,300 (12 months) Stock Ticker: PMIX 1999 Sales: $12,000 1999 Profits: $-6,400 1998 Sales: $4,800 1998 Profits: $-4,200 Employees: 264 1997 Sales: $5,600 1997 Profits: $-7,600 Fiscal Year Ends: 12/31 1996 Sales: $13,200 1996 Profits: $-12,300


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $163,558 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $162,500 Bonus: A focus on systems integration and installation of applications for e-business firms.



$50,000 $37,500


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


387

PRIMUS KNOWLEDGE SOLUTIONS INC Industry Group Code: 511200 Ranks within this company's industry group: Sales: 66 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y

www.primus.com

Profits: 46





TYPES OF BUSINESS: Software-Internet Customer Service

Primus Knowledge Solutions, Inc. provides Internet-based problem resolution software for customer service and selfservice. Primus’ software enables businesses to capture problem resolution information, solve customer problems, reuse solutions stored in the knowledge base and share captured knowledge throughout the extended enterprise. Primus also provides training, maintenance and support services. Products offered by the company include Primus eServer, which allows clients to create, capture and share answers to questions and solutions to complex technical problems and customer service issues; Primus eSupport, a web-based customer service and support knowledge database; Primus eSales, a sales configuration and personalization software package that enables sales of customized products and services over the Internet; and Primus Interchange, which automatically searches a client's knowledge database and responds to customer inquiries with the most relevant answers to their questions. The company believes its software will help organizations reduce the overall time needed to resolve problems, improve first time call resolution rates, increase call deflections to the Internet, reduce escalation of problems to senior analysts, increase solution reuse and reduce training time. Primus provides solutions for all levels of business, regardless of size, and customers include companies such as 3Com, 3M, Starbucks, Xerox, Novell, Microsoft, Motorola, Lucent, Compaq, Ericsson, Amdahl and Nortel Networks. The firm recently acquired AnswerLogic, a software development company. Primus is currently focusing its business strategy on international expansion with new sales office openings in Europe and Japan.

BRANDS/DIVISIONS/AFFILIATES: Primus eServer Primus eSupport Primus eSales Primus Interchange AnswerLogic

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael A. Brochu, CEO Michael A. Brochu, Pres. Ronald M. Stevens, CFO Kim M. Nelson, Exec. VP-Worldwide Sales & Mktg. Diana Wong, VP-Human Resources Edward L. Walter, VP-Product Dev. & Tech. Jacek H. Sadkowski, VP-Eng. Chris Pollack, Dir.-Investor Rel. Ronald M. Stevens, Treas. Kristopher C. Klein, VP-Professional Services Patricia L. Cox, VP-Customer Services Norman S. Guadagno, VP-Worldwide Mktg.

Phone: 206-292-1000 Fax: 206-292-1825 Toll-Free: Address: 1601 5th Ave., Ste. 1900, Seattle, WA 98101 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $47,700 (12 months) 2000 Profits: $-13,000 (12 months) Stock Ticker: PKSI 1999 Sales: $27,300 1999 Profits: $-17,100 1998 Sales: $12,200 1998 Profits: $-15,400 Employees: 300 1997 Sales: $6,500 1997 Profits: $-6,000 Fiscal Year Ends: 12/31 1996 Sales: $2,400 1996 Profits: $-5,900


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,000 Stock Purch. Plan: Second Exec. Salary: $175,000 Focus on products that enhance vital customer service and retention.



Bonus: Bonus:

$141,000 $149,350


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

388


PRODIGY COMMUNICATIONS CORP Industry Group Code: 513390B Ranks within this company's industry group: Sales: 3 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



www.prodigy.com Profits: 22




Y Y Y


TYPES OF BUSINESS: Internet Service Provider DSL Access

Prodigy Communications Corporation is a leading nationwide Internet Service Provider offering fast, reliable Internet access and related services. Prodigy was an early service leader, providing the company with substantial brand name recognition that it believes will offer a significant competitive advantage in attracting new customers. Prodigy’s current subscriber base is about 2.8 million Internet users and small to mid-sized business customers. Prodigy’s nationwide network covers over 850 locations in all 50 states and over 700 cities, allowing approximately 90% of the United States population to connect to Prodigy through a local phone call. In 2000, Prodigy launched a new service featuring broadband Internet access, particularly DSL access, which runs at speeds up to 50 times faster than a conventional dial-up connection. Faster connection speeds allow users to access richer media content, including movies, audio, video clips and networked gaming. The company currently offers DSL access in 48 states. Subscribers to Prodigy receive many personalized member services including personal web pages and communities. The company also provides e-mail and instant messaging, as well as other communications tools. Prodigy is currently expanding its web-hosting and e-commerce services for business customers. The company plans to provide business customers with a bundle of products and services containing everything needed to access the Internet and set up online stores to promote, sell, bill for and collect payments for products and services. Prodigy has a strategic partnership with SBC Communications, a global telecommunications company that leads the nation in providing DSL services. The company serves as the exclusive ISP and portal for SBC’s DSL and dial customers.

BRANDS/DIVISIONS/AFFILIATES: Varsity Television Prodigy DSL SBC Communications

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Paul R. Roth, CEO Paul R. Roth, Pres. Gregory G. Williams, Exec. VP/COO Allen Craft, Exec. VP-Finance/CFO Bill Kirkner, Sr. VP/Chief Tech.Officer Dan Iannotti, Sr. VP/Sec. Dan Iannotti, General Counsel

Phone: 512-527-1500 Fax: Toll-Free: 800-776-3449 Address: 6500 River Place Blvd., Bldg. III, Austin, TX 78730 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $376,400 (12 months) 2000 Profits: $-209,600 (12 months) Stock Ticker: PRGY 1999 Sales: $173,400 1999 Profits: $-80,500 1998 Sales: $136,100 1998 Profits: $-65,100 Employees: 455 1997 Sales: $134,200 1997 Profits: $-132,800 Fiscal Year Ends: 12/31 1996 Sales: $98,900 1996 Profits: $-90,800


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $217,277 Stock Purch. Plan: Second Exec. Salary: $184,667 Name brand recognition / Nationwide service.



Bonus: Bonus:

$490,030 $90,514


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


389

PROMOTIONS.COM INC

www.promotions.com

Industry Group Code: 541810A Ranks within this company's industry group: Sales: 12

Profits: 9





Y




TYPES OF BUSINESS: Online Sales Promotions Services

Promotions.com provides marketers with Internet-based promotions and integrates them with offline marketing initiatives. Promotion and direct marketing tools are designed to stimulate an immediate action and could include a product purchase, a request for further information or a visit to a place of business or e-commerce site for the purchase of a specific product or service. Promotions include sweepstakes, premium incentives, product samples, coupons, points and loyalty programs, rebates, games, contests and promotional research. Promotions.com employs its patent-pending iDIALOG technology for most of its solutions. The company derives its revenues from two principal sources: Promotions.com and Webstakes.com. Promotions.com provides the products, services and technology infrastructure to run integrated Internet client-branded promotions on its customer’s web sites. Customers include AT&T, Compaq Computer Corp., General Mills, Kraft Foods, NBC and Universal Studios Home Video. Webstakes.com is a leading member-based direct marketing web site dedicated to Internet promotions. Webstakes.com provides marketers with a variety of promotion advertising, direct marketing sponsorship and e-mail marketing opportunities. The web site’s promotion activities reach a database of more than 9 million demographic profiles. Customers include BMG, MatchLogic, Jobs Online, WebMD and AT&T. Webstakes.com services account for over 80% of the company’s total revenue. In October 2000, the company announced its decision to streamline business operations by consolidating its three business divisions into two. Promotions.com also plans to reduce its workforce by 13%.

BRANDS/DIVISIONS/AFFILIATES: iDIALOG Webstakes.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Steven H. Krein, CEO Daniel J. Feldman, Pres. Lawrence Quartaro, CFO Clifford Medney, VP-Strategic Mktg. Bari S. Krein, General Counsel Kenneth J. Grosso, Pres.-Webstakes.com Steve Caputo, Sr. VP Christopher Bragas, Exec. VP

Phone: 212-971-9800 Fax: 212-971-9871 Toll-Free: Address: 450 West 33rd Street, 7th Floor, New York, NY 10001 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $26,600 (12 months) 2000 Profits: $-24,400 (12 months) Stock Ticker: PRMO 1999 Sales: $10,500 1999 Profits: $-18,400 1998 Sales: $4,800 1998 Profits: $-1,400 Employees: 90 1997 Sales: $1,600 1997 Profits: $- 200 Fiscal Year Ends: 12/31 1996 Sales: $ 100 1996 Profits: $- 200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $190,000 Stock Purch. Plan: Second Exec. Salary: $175,000 Good customer base / Online sales promotion technology.



Bonus: Bonus:

$307,100 $285,568


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

390


PROXICOM INC

www.proxicom.com





Profits: 6

Y Y




TYPES OF BUSINESS: Consulting-E-Commerce Site Design Third-Party Software Integration Internet-Focused Advertising/Marketing Services Application Development Wireless Support Systems and Network Design

Proxicom, Inc. is an e-business consulting and development company that delivers Internet-based solutions and applications for Global 1000 businesses in the telecommunications, retail, energy, financial services and manufacturing fields. Recently, the company formed an alliance with Webridge, Inc. to utilize Webridge Private Exchange, an integrated suite of software applications and tools for collaborative business-to-business commerce. Consequently, Webridge and Proxicom are able to respond to strong market demand for secure, online environments that facilitate the collaborative processes and relationships between employees, partners and customers. Moreover, the firm has developed and deployed reference architectures based on Webridge software in wireless services and in select vertical industries. Additionally, the company recently reached an agreement with Travel Planners, Inc. to redesign Travel Planners’ reservation and call-center system with regard to Internet access to proprietary data. In November 2000, the firm reached a multi-million dollar agreement with Black & Decker Corporation to redesign and develop a new do-it-yourself Internet site targeting the consumer market. Proxicom provides e-business consulting expertise and incorporates OneSoft Internet application software, which supports multiple online data models from a single implementation across an Internet-enabled enterprise. Furthermore, the company has helped build Merrill Lynch’s institutional e-commerce applications. The firm focused on Internet-related elements of the development process to provide Merrill Lynch’s clients with Internet-based new issuance and underwriting services, access to research, debt and equity trading and post-trade services. Proxicom recently laid off 19% of its workforce. Proxicom, Inc. offers its employees comprehensive medical and dental insurance, a vision plan, pre-tax spending accounts and life and disability insurance. The company also offers membership subsidies at local gyms, and some offices have an on-site fitness center.

BRANDS/DIVISIONS/AFFILIATES: Webridge, Inc. Aether Systems, Inc. Intel Corporation OneSoft Adhoc Group, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Raul J. Fernandez, CEO Heiner Rutt, Pres. Larry D. Clark, COO Kenneth J. Tarpey, CFO Mike Pusateri, Chief Mktg. Officer Craig Miller, Chief Tech. Officer Christopher Capuano, Sr. VP-Corp. Dev. Kenneth J. Tarpey, Treas. Michael Hansen, Sr. VP-Int'l. Oper. Michael Beck, Exec. VP-Client Services Tristam B. Brown, VP-Organizational Dev. Keith Johnston, VP-Energy

Phone: 703-262-3200 Fax: 703-262-3201 Toll-Free: Address: 11600 Sunrise Valley Dr., Reston, VA 20191 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $207,067 (12 months) 2000 Profits: $-5,228 (12 months) Stock Ticker: PXCM 1999 Sales: $82,688 1999 Profits: $4,024 1998 Sales: $44,006 1998 Profits: $-21,345 Employees: 1,194 1997 Sales: $28,452 1997 Profits: $2,571 Fiscal Year Ends: 12/31 1996 Sales: $13,372 1996 Profits: $1,329


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y Growth through acquisitions.




Bonus: Bonus:

$62,500 $182,585


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


391

PURCHASEPRO.COM INC

www.purchasepro.com





Profits: 88

Y Y




TYPES OF BUSINESS: E-Commerce Software E-Procurement Services Online Marketplaces

PurchasePro.com is a leading provider of Internet business-to-business electronic commerce products and services. The company’s products and services enable customers to establish and operate online marketplaces. PurchasePro.com empowers businesses of all sizes to easily buy and sell products and services. The firm also enhances sales opportunities and reduces procurement costs. In addition, PurchsePro.com operates the Global Marketplace, which interconnects more than 140,000 businesses and powers hundreds of private and public marketplaces with highly scalable e-commerce software. Products offered by the company include e-Source, which helps professional buyers rapidly locate, evaluate and select the most qualified suppliers to compete for their business in real-time, online auctions; e-MarketMaker, a private online commerce community that allows participants to buy and sell within the proprietor’s custombranded, real-time virtual marketplace; e-Procurement, which streamlines corporate procurement procedures by connecting companies with their various suppliers, and vDistributor, an online distribution center that links distributors with a large number of buyers. The company recently launched PurchasePro Anywhere, which enables the company’s client base to conduct e-commerce functions anywhere at anytime using web-enabled phones, PDAs and pocket PCs. Recent acquisitions of PurchasePro.com include Stratton Warren Inc., an inventory management and purchasing solution provider; and BayBuilder, a provider of self-service strategic sourcing solutions for Fortune 1000 corporations. The company also recently expanded its relationship with AOLTime Warner in a multi-million dollar advertising and promotional agreement. The two companies also decided to accelerate their new business-to-business and ecommerce efforts, and jointly develop the Netscape Netbusiness Marketplace, a global, e-commerce network of hundreds of communities and marketplaces.

BRANDS/DIVISIONS/AFFILIATES: e-Source e-MarketMaker BayBuilder Stratton Warren PurchasePro Anywhere e-Procurement v-Distributor

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Richard L. Clemmer, CEO Shawn McGhee, Pres. Allen Winder, Exec. VP/COO Scott Miller, Sr. VP-Finance Christopher J. Benyo, Sr. VP-Mktg. J. Michael Kennedy, Chief Tech. Officer J. Michael Kennedy, Sr. VP-Oper. James P. Clough, Sr. Exec. VP-Global Corp. Dev. Mathew Yost, Sr. VP-Corp. Dev. Robert Layne, Exec. VP-Corp. Dev. Jeffrey Anderson, Sr. VP-Sales & Strategic Dev. Dale Boeth, Sr. VP-Channel Dev. Edward Kim, Sr. VP-Corp. Oper.

Phone: 702-316-7000 Fax: 702-316-7001 Toll-Free: 888-830-4600 Address: 7690 W. Cheyenne Ave., Las Vegas, NV 89129 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $64,991 (12 months) 2000 Profits: $-72,811 (12 months) Stock Ticker: PPRO 1999 Sales: $6,017 1999 Profits: $-71,941 1998 Sales: $1,670 1998 Profits: $-6,800 Employees: 542 1997 Sales: $ 675 1997 Profits: $-2,985 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 123


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $240,000 Stock Purch. Plan: Second Exec. Salary: $179,000 Unique strategy and excellent customer base.



Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

392


QUALCOMM INC

www.qualcomm.com




Y Y

Profits: 2





TYPES OF BUSINESS: Telecommunications Equipment-Code-Division Multiple Access Technology Digital Wireless Communications Products Satellite-based, Two-way Mobile Communications Products Cellular Technology Software Communications Components and Systems

QUALCOMM, Inc is a leading provider of digital wireless communications products, technologies and services. The firm designs application specific integrated circuits (ASICs) based on CDMA technology, then licenses and receives royalty payments on its CDMA technology from major domestic and international telecommunications equipment suppliers. QUALCOMM's CDMA technology has been adopted as an industry standard for digital cellular, personal communications services (PCS) and wireless local loop (WLL) networks. QUALCOMM also produces the e-mail software Eudora. The company has a 6.3% interest in the Globalstar system, a constellation of 48 satellites designed to connect with existing terrestrial telecommunications systems to create a seamless global network, enabling users to call and send data to and from virtually any place in the world. QUALCOMM is allied with Microsoft, Hitachi, Hughes and Nortel Networks. The firm is focusing on a new wireless data standard called high data rate (HDR), which is expected to bridge the transition between current technologies and third generation products now in development. The Telecommunications Industry Association recently adopted a specification based on HDR known as 1xEV. QUALCOMM will support the capabilities of 1xEV with chipset and system software solutions for device and infrastructure equipment. In July 2000, Ford Motor Company and QUALCOMM announced the creation of a new company, Wingcast LLC, that develops and delivers wireless mobility services, including safety and security, information and communications, and entertainment and mobile commerce, into cars and trucks. Wireless Knowledge, a joint venture with Microsoft, was formed to provide secure, reliable wireless access to business-critical information by connecting corporate resources to any wireless device. QUALCOMM offers an employee assistance program and a computer loan program to its employees. The company has three fitness centers, tennis courts, a swimming pool and a sand volleyball court. The company pays 100% of its employees' insurance premiums. QUALCOMM earned a place among FORTUNE's list of 100 Best Companies To Work For in America three years in a row.

BRANDS/DIVISIONS/AFFILIATES: Wireless Knowledge OmniTRACS 1Xtreme Globalstar SnapTrack Wingcast LLC

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Irwin M. Jacobs, CEO Richard Sulpizio, Pres. Richard Sulpizio, COO Anthony S. Thornley, Exec. VP/CFO Jeffrey K. Belk, Sr. VP-Mktg. Daniel L. Sullivan, Sr. VP-Human Resources Franklin P. Antonio, Chief Tech. Officer Norm Fjeldheim, Sr. VP/CIO Louis Lupin, General Counsel Mark Epstien, VP-Dev. Peggy L. Johnson, Sr. VP/GM-Internet Services Kevin J. Kelley, VP-External Affairs Steven R. Altman, Exec. VP-Strategic Alliances Jeff Jacobs, Pres.-Int'l Bus. Dev. & Ventures Kimberly M. Haile, Pres.-Digital Media Donald E. Schrock, Pres., CDMA Technologies

Phone: 858-587-1121 Fax: 858-658-2100 Toll-Free: Address: 5775 Morehouse Dr., San Diego, CA 92121-1714 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $3,196,780 (12 months) 2000 Profits: $670,211 (12 months) Stock Ticker: QCOM 1999 Sales: $3,937,299 1999 Profits: $200,879 1998 Sales: $3,347,870 1998 Profits: $108,532 Employees: 6,300 1997 Sales: $2,096,365 1997 Profits: $91,934 Fiscal Year Ends: 9/30 1996 Sales: $813,850 1996 Profits: $21,027




Profit Sharing:

Top Exec. Salary: $773,085 Bonus: $975,000 Second Exec. Salary: $440,583 Bonus: $275,000 Owns Eudora e-mail software/Leading edge cellular phone technology for dual mode operations.



Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


393

QUEST SOFTWARE

www.quest.com




Y

Profits: 62





TYPES OF BUSINESS: Software-Corporate Enterprise Efficiency Application Solutions Database Management Solutions

Quest Software, Inc. provides information and application availability solutions that enhance the performance and reliability of an organization's e-business. These are packaged and customized applications that enable the delivery of information across extended enterprises. The company is focusing its development on software solutions for companies' corporate computer networks and Internet information management. Quest Software's solutions enable efficient, reliable application development, change management and deployment, online backup and load balancing, proactive network monitoring, capacity planning, diagnostics, data replication and resolution of database performance issues. The company’s broad portfolio of products is grouped into four solution categories: High Availability, Application Monitoring Database Management, SQL Development and Report Management. The family of products provides information and application availability for uninterrupted high-performance access to databases under widely varying conditions and allows for distribution of critical business information throughout the extended enterprise. Quest’s products support a wide selection of applications including financial reporting, enterprise resources planning (ERP), customer relationship management (CRM), business to business, e-commerce, human resources, supply chain management and corporate messaging systems. The company delivers its software solutions across a wide range of industries, including technology, financial services, manufacturing, healthcare, energy, insurance and telecommunications. Quest has developed partnerships with a number of industry leaders such as Oracle, PeopleSoft, Siebel, Microsoft, Hewlett-Packard, Compaq, Sun Microsystems and IBM. The company recently released Quest Central, a database management solution to support IBM’s DB2 Universal Database. Quest continues to expand its product portfolio through both internal development efforts and strategic acquisitions.

BRANDS/DIVISIONS/AFFILIATES: Quest Central Foglight Funnel Web Suite

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Vincent C. Smith, CEO David M. Doyle, Pres. John J. Laskey, VP-Finance/CFO Marshall I. Senk, VP-Mktg. Amada Zapata, Human Resources Eyal M. Aronoff, VP-Tech. Eyal M. Aronoff, VP-Eng. M. Brinkley Morse, VP-Oper. Douglas F. Garn, VP-Worldwide Sales

Phone: 949-754-8000 Fax: 949-754-8999 Toll-Free: Address: 8001 Irvine Center Drive, Irvine, CA 92618 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $165,587 (12 months) 2000 Profits: $-25,078 (12 months) Stock Ticker: QSFT 1999 Sales: $70,868 1999 Profits: $3,397 1998 Sales: $34,790 1998 Profits: $2,346 Employees: 1,431 1997 Sales: $18,315 1997 Profits: $ 289 Fiscal Year Ends: 12/31 1996 Sales: $12,862 1996 Profits: $ 16


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $275,000 Bonus: $ Stock Purch. Plan: Second Exec. Salary: $275,000 Bonus: $15,000 Focus on software that enhances availability and efficiency of enterprise-wide computer operations.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

394


QUOTESMITH.COM INC

www.quotesmith.com


Y



Profits: 1





TYPES OF BUSINESS: Online Insurance Broker

Quotesmith.com, Inc. owns and operates the largest and most comprehensive insurance price comparison service in the U.S. The firm enables consumers and business owners to obtain instant quotes from over 300 insurance companies. The company provides complete, toll-free quote-to-policy delivery service through the use of insurance-experienced, in-house, salaried representatives, without the involvement of any commissioned salespeople. Quotesmith.com provides quotes for several lines of insurance, including workers’ compensation, auto, motorcycle, life, individual, family and group medical, dental, Medicare supplement and annuities. The company’s web site also features useful reference tools and educational material to assist insurance shoppers. The firm’s ability to electronically collect consumer demand for coverage and rapidly communicate such demand directly with insurance companies empowers individual buyers with near-perfect market information, including knowledge of potential savings. A typical Quotesmith.com quote comes with two pages of policy coverage and reference information and shows the latest independent ratings of insurance underwriters from A.M. Best, Duff & Phelps, Moody’s, Standard & Poor’s and Weiss Ratings, Inc. Quotesmith.com guarantees the accuracy of its quotes and backs that claim up with a $500 cash reward program. Available in all 50 states, the company often processes one quote request every four seconds. Quotesmith.com is currently committed to increasing the number of participating insurance companies as well as expanding its product offerings.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert S. Bland, CEO Robert S. Bland, Pres. William V. Thoms, Exec. VP/COO Walter B. Kulikowski, VP/CFO William L. Hemsworth, II, Sr. VP-Mktg. Hao Chang, Chief Info. Officer Burke A. Christensen, General Counsel Burke A. Christensen, VP-Oper. Jay Angoff, VP-Strategic Planning Richard C. Claahsen, VP-Regulatory Affairs Ronald A. Wozniak, VP-Info. Tech. Richard C. Claahsen, VP-Regulatory Affairs and Asst. General Counsel

Phone: 630-515-0170 Fax: 630-515-0270 Toll-Free: Address: 8205 S. Cass Ave., Ste. 102, Darien, IL 60561 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $15,200 (12 months) 2000 Profits: $-18,600 (12 months) Stock Ticker: QUOT 1999 Sales: $8,408 1999 Profits: $-13,820 1998 Sales: $5,600 1998 Profits: $- 200 Employees: 136 1997 Sales: $4,300 1997 Profits: $- 500 Fiscal Year Ends: 12/31 1996 Sales: $3,800 1996 Profits: $ 200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $242,308 Bonus: $ Stock Purch. Plan: Second Exec. Salary: $224,334 Bonus: $ While the company faces a great deal of competition, it remains one of the best online insurance sites.




Southwest:

Midwest: Y

Southeast:


Northeast:

International:


395

QWEST COMMUNICATIONS INTERNATIONAL INC www.qwest.com Industry Group Code: 513390C Ranks within this company's industry group: Sales: 1 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:




Profits: 1

Y



Y Y Y


TYPES OF BUSINESS: High Speed Access Provider-Internet, Data, Multimedia & Voice Mulitmedia Communications Services-Fiber Optics Internet Access Fiber Optic System Installation Local Telephone Service Application Service Provider Services Long Distance Services

Qwest Communications International, Inc. is a leading communications services provider with a nationwide, highcapacity fiber optic communications network. The company was founded by legendary business leader Philip Anschutz who later brought in AT&T’s Jose Nacchio to be CEO. By aggressively building out a major fiber optic network and pursuing acquisitions, Qwest has rapidly become one of the world's leading telecom firms. Qwest is engaged in two core business segments: communications and construction services. The company’s communications services business offers Internet and multimedia services as well as traditional voice communication to business, government agencies and consumers in domestic and international markets. The company also provides wholesale services to other communication providers, including Internet service providers. Qwest’s network uses both Internet and traditional telephone communications technology. The company’s construction services install fiber-optic systems for Qwest and other communications providers. The firm has completed an 18,800-mile Internet protocol-based fiber-optic network linking 150 U.S. metro areas, and is connecting Mexico with a 1,400-mile segment. Across the Atlantic, the company is building a 9,100-mile fiber-optic network in a joint venture with a Dutch phone company. The network, called the Qwest Macro Capacity Fiber Network, spans more than 106,000 miles globally. In June 2000, Qwest merged with U.S. West, Inc., a local phone service provider in 14 western states. This makes Qwest a major local service provider in addition to its status as one of the largest long-distance companies. Qwest is currently expanding its high-speed DSL Internet connection coverage area in 11 western states where it provides local phone service. The program hopes to add approximately 1.3 million DSL-capable homes and businesses in these states by the end of 2001, and expects to bring the total number of DSL-capable customers to more than 6 million by the end of 2002.

BRANDS/DIVISIONS/AFFILIATES: U.S. West, Inc. CyberCenter Qwest Macro Fiber Capacity Network

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Joseph P. Nacchio, CEO Afshin Mohebbi, Pres. Afshin Mohebbi, COO Robin R. Szelgia, Exec. VP/CFO Ian V. Ziskin, Exec. VP-Human Resources Cliff J. Dodd, Exec. VP/CIO Drake S. Tempest, Corp. Sec. Drake S. Tempest, General Counsel Drake S. Tempest, Chief Admin. Officer Marc Weisberg, Exec. VP-Corp. Dev. Annette Jacobs, Exec. VP/Pres.-Qwest Wireless Shaun P. Gilmore, Exec. VP-Comm. Services Joel Arnold, Exec. VP-Global Bus. Markets Clifford S. Holtz, Exec. VP-Small Bus. Markets Lewis O. Wilks, Exec. VP-Internet Bus. Dev. Philip F. Anschutz, Chairman of the Board

Phone: 303-992-1400 Fax: 303-992-1724 Toll-Free: 800-899-7780 Address: 1801 California St., Denver, CO 80202 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $16,610,000 (12 months) 2000 Profits: $-81,000 (12 months) Stock Ticker: Q 1999 Sales: $13,182,000 1999 Profits: $1,342,000 1998 Sales: $12,395,000 1998 Profits: $1,508,000 Employees: 67,000 1997 Sales: $11,521,000 1997 Profits: $1,524,000 Fiscal Year Ends: 12/31 1996 Sales: $11,168,000 1996 Profits: $1,535,000




Profit Sharing:

Top Exec. Salary: $679,672 Bonus: $863,006 Second Exec. Salary: $305,769 Bonus: $311,062 Focus on high-speed Internet access and wireless services / Acquisition of U.S. West.



Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

396


RARE MEDIUM GROUP INC

www.raremedium.com




Y


Profits: 15

Y Y




TYPES OF BUSINESS: Web Design Services Investments

Rare Medium Group, Inc. provides Internet professional services to businesses. Rare Medium offers end-to-end Internet solutions, ranging from strategic and creative consulting to applications development. The company staffs a multi-disciplinary team of Internet professionals with expertise in areas such as e-commerce, supply chain management and interactive marketing. The various areas of expertise enable the firm to provide comprehensive solutions that address a wide range of business challenges such as introducing new Internet brands, launching a start-up Internet company, optimizing distribution systems and streamlining internal communications. Clients of the company include Betty Crocker, Epson America, Fox, General Mills, Kmart and Neiman-Marcus. Rare Medium also invests in Internet companies engaged in business-to-business e-commerce, Internet enabling tools, enterprise-level software infrastructure and next generation communication. Based on investment analysis, the company either takes a majority stake and incubates the business, or a minority stake as a venture investment. Incubated companies of Rare Medium include ChangeMusic Network, a company that delivers news, information, content and services to music listeners, artists and the music industry; and ePrize, an online sweepstakes, direct marketing and promotions company that offers end-to-end solutions for customer acquisition and retention. Rare Medium recently announced plans to merge with Motient Corporation, which owns and operates an integrated terrestrial/satellite network and provides a wide range of two-way mobile and Internet communication services principally to business-tobusiness customers. The merged company will operate as Motient Corporation, which will feature the largest wireless data network in the U.S., complemented by a broad range of wireless and e-business solutions.

BRANDS/DIVISIONS/AFFILIATES: Motient Corporation

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Glenn S. Meyers, CEO Suresh V. Mathews, Pres. Suresh V. Mathews, COO Craig Chesser, VP-Finance Michael A. Hultberg, VP/Controller Robert C. Lewis, Sr. VP/General Counsel Craig Chesser, Treas.

Phone: 212-883-6940 Fax: 212-856-9081 Toll-Free: Address: 565 Fifth Avenue, 29th Floor, New York, NY 10017 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $106,472 (12 months) 2000 Profits: $-128,422 (12 months) Stock Ticker: RRRR 1999 Sales: $36,694 1999 Profits: $-49,470 1998 Sales: $4,688 1998 Profits: $- 619 Employees: 929 1997 Sales: $ 1997 Profits: $-13,484 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-7,155


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Acquired by Motient Corporation.




Bonus: Bonus:

$2,157,889 $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


397

RATIONAL SOFTWARE CORP

www.rational.com




Y

Profits: 11





TYPES OF BUSINESS: Computer Software Development E-Development

Rational Software Corporation is a leading provider of integrated solutions that automate the software development process. The company’s integrated solutions include unified tools, software engineering practices and services that allow customers to successfully and efficiently develop and deploy software. The firm is focused on rapidly developed software for the Internet economy. Rational Software provides a platform for software development that is focused on speeding time-to-market while improving software quality. Ninety of the FORTUNE 100 and 49 of the FORTUNE e-50 build software using the company’s solutions. In addition, Rational Software’s platform extends to hundreds of partners providing more than 500 complimentary products and services. The company serves customers in three principal categories: e-business, e-infrastructure and edevices. E-business customers feature organizations that are utilizing the capabilities of the Internet to expand their businesses by developing business-to-business and business-to-consumer software. Rational Software’s ebusiness customers include Charles Schwab, Merrill Lynch and Siebel Systems. E-infrastructure customers focus on building the physical and software infrastructure for the Internet, which includes communications as well as operating systems and middleware software. Customers in this category include AOL-Time Warner, Cisco, Lucent, Microsoft and Sun Microsystems. E-devices customers build devices with embedded software that provides connectivity to the Internet and other specialized networks. E-devices customers include Nokia, Motorola, HewlettPackard, Palm and Sony. Recently, Rational Software teamed up with Sun Microsystems to develop a comprehensive set of e-development tools for programmers writing to Sun’s Solaris Operating Environment. Rational Software provides employees with a flexible spending account for expenses that insurance will not cover. The firm offers five different healthcare plans including dental and vision benefits. Rational also offers healthcare coverage for same-sex domestic partners.

BRANDS/DIVISIONS/AFFILIATES: Rational Rose Microsoft E-Commerce Transactions Company JavaOne Sun Microsystems Catapulse

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael T. Devlin, CEO Thomas F. Bogan, Pres. Thomas F. Bogan, COO Timothy A. Brennan, Sr. VP/CFO Eric L. Schurr, Sr. VP-Mktg. Timothy A. Brennan, Corp. Sec. Kevin J. Haar, Sr. VP-Worldwide Field Oper. Ivar Jacobson, VP-e-development David H. Bernstein, Sr. VP/General Mgr.-Products James P. Cluchey, Sr. VP-Int'l Field Oper. John R. Lovitt, Sr. VP-Professional Services

Phone: 408-863-9900 Fax: 408-496-3636 Toll-Free: Address: 18880 Homestead Rd., Cupertino, CA 95014-0721 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $572,200 (12 months) 2000 Profits: $85,300 (12 months) Stock Ticker: RATL 1999 Sales: $411,800 1999 Profits: $59,200 1998 Sales: $310,700 1998 Profits: $-38,300 Employees: 3,899 1997 Sales: $277,900 1997 Profits: $-49,600 Fiscal Year Ends: 3/31 1996 Sales: $91,100 1996 Profits: $-4,000




Profit Sharing:

Top Exec. Salary: $474,167 Bonus: $340,700 Second Exec. Salary: $474,167 Bonus: $340,700 Serves a wide range of industry segments/Operates a worldwide field organization of software engineers and technical sale professionals.

OTHER THOUGHTS: Apparent Women Officers or Directors: Hot Spot for Advancement for Women/Minorities: Y


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

398


RAZORFISH INC

www.razorfish.com




Y


Profits: 16

Y




TYPES OF BUSINESS: Consulting-Internet Development Technological Business Solutions Online Content Publishing Messaging Systems Digital Information Devices Broadband Communications Support Satellite Comunications Support Wireless Communications Support

Razorfish provides strategic creative and technological solutions to digital businesses that are designed to help re-architect traditional business models and identify and improve communications and commerce opportunities. These software solutions use a wide variety of platforms, including the World Wide Web, wireless, broadband and satellite communications and many other digital and information devices such as desktop computers, mobile phones, pagers and personal digital assistants. Razorfish’s solutions provide clients with opportunities to increase revenues, enhance productivity and maximize competitive advantage. The firm’s clients include Charles Schwab Corp., eBay, Inc., the Smithsonian Institution, Carnegie Hall, the Whitney Museum and the Norwegian State Church. Razorfish has offices in nine countries and a number of cities worldwide including Amsterdam, Boston, Milan, Munich, Oslo, London and New York City. The company has developed Razorfish Studios, which produces and publishes online content, including art, computer games, literature, screensavers, audio recordings, books and films. In early 2001, the company announced a workforce reduction of 20%, and followed a month later with an additional announcement of job cuts in Razorfish’s London, Boston and San Francisco offices as part of a voluntary termination program. The firm cut 60 jobs in its Sweden offices in October 2000. The company attributes the job cuts to a general economic slowdown in which clients have decreased technology budgets. Razorfish is currently undergoing a corporate restructuring program designed to improve customer and employee satisfaction, profitability and shareholder value. The two co-founders of the company, the former CEO and the former Chief Strategy Officer, recently resigned in the face of widespread dissatisfaciton with its financial performance. The company plans to expand through strategic acquisitions. Recent acquisitions include Qb International, Medialabs and Limage.

BRANDS/DIVISIONS/AFFILIATES: Mobile Buddies Eurpolitan Razorfish Studios Qb International Medialab Limage

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jean-Philippe Maheu, CEO John Roberts, CFO Laurie Windrow, Sr. VP-Sales & Mktg. Ed Godin, Exec. VP-Human Resources Michael Simon, General Counsel Michael Simon, Exec. VP-Bus. Affairs Hyo Yeon, Exec. VP-Strategic Dev. Even Orensten, Exec. VP-Global Comm. Michael Moore, Exec. VP-Europe Bob Lord, Exec. VP-North America Clayton Hubner, Exec. VP-Infrastructure Susan Murphee, Exec. VP-Mergers & Acquisitions

Phone: 212-966-5960 Fax: 212-966-6915 Toll-Free: Address: 32 Mercer Street, New York, NY 10013 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $267,857 (12 months) 2000 Profits: $-148,850 (12 months) Stock Ticker: RAZF 1999 Sales: $170,179 1999 Profits: $-14,532 1998 Sales: $83,863 1998 Profits: $4,075 Employees: 1,900 1997 Sales: $56,168 1997 Profits: $4,981 Fiscal Year Ends: 12/31 1996 Sales: $32,438 1996 Profits: $1,811


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $300,000 Stock Purch. Plan: Second Exec. Salary: $280,000 Long list of stellar clients/Excellent technology capabilities



Bonus: Bonus:

$202,500 $126,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


399

REALNAMES CORP

www.realnames.com





Profits:

Y Y




TYPES OF BUSINESS: Online Keyword Registration

RealNames Corporation is a global provider of Keywords, a web naming and navigation platform that works to improve on the existing Domain Name System (DNS). Keywords seek to replace long, complicated URLs with simple names and brands, using the consumer’s native language. The company’s Keywords simplify Internet browsing by eliminating the www’s, dashes, symbols and dot extensions associated with current URLs. The Keywords system differs from the DNS in that all Keywords are country specific, enabling the company’s registries to maintain local control over the allocation. In general, there are no global Keywords. RealNames’ Keywords system is maintained by the RealNames Global Registry Services (GRS), and has been integrated into Microsoft’s Internet Explorer as well as in leading search and portal sites such as AltaVista and Google. Clients of the company pay licensing and per-visit fees to register their brand names as Keywords. A user who types in a company’s brand name is taken directly to the company’s web site. Like DNS, the firm’s Keywords are available through a worldwide channel of registries and registrars. Keywords Registries exist in 244 countries, mirroring the reach of the DNS. RealNames recently launched an ecommerce Keywords Registration site, which enables individuals and businesses to register Keywords online worldwide. The company also recently deployed a Keywords Registry in China and India. RealNames is currently extending its web navigation platform to wireless devices such as cell phones and PDAs. Microsoft owns 20% of the company. Extra employee incentives at RealNames include a corporate membership to Costco, a subsidized discount to 24 Hour Fitness and onsite haircut and massage services.

BRANDS/DIVISIONS/AFFILIATES: Keywords Microsoft RealNames Global Registry Services

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Keith W. Teare, CEO Terri Holbrooke, COO James N. Strawbridge, Exec. VP/CFO Chris Dobbrow, Sr. VP-Global Application Sales Nicolas Popp, Chief Tech. Officer Vishesh M. Parikh, Sr. VP-Eng. James N. Strawbridge, Chief Admin. Officer John Tamany, Sr. VP-Global Registry & Registrar Licensing Edward F. West, Exec. VP-Int'l Robert S. Bowman, Exec. VP-Product Eng. & Oper.

Phone: 650-298-8080 Fax: 650-298-8085 Toll-Free: Address: 150 Shoreline Dr., Redwood City, CA 94065 US

FINANCIALS:



ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $123,461 Stock Purch. Plan: Second Exec. Salary: $132,688 Unique service aids companies with online branding and search strategies



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

400


REALNETWORKS INC

www.realnetworks.com




Y

Profits: 95





TYPES OF BUSINESS: Computer Software-Audio & Video

RealNetworks, Inc. is a leading provider of branded software products and services that enable the creation, real-time delivery and playback (streaming) of audio, video, text, animation and other media content over the Internet and intranets on both a live and on-demand basis. RealNetworks' products and services include its RealSystem iQ, a streaming media solution that includes the company's popular RealAudio and RealVideo technologies and an electronic commerce web site. The company’s RealJukebox software is one of the most popular digital music jukebox systems worldwide with more than 50 million unique registered users. Over 200 million people have downloaded the company's RealPlayer software, including 90 million users located outside the U.S. The RealPlayer user base increases by over 200,000 new users every day. From the web site, the company distributes, sells and promotes streaming media content and products, services, programming and a network of advertising-supported web sites that RealNetworks hosts. Other products offered by the company include RealSystem Producer, a multimedia creation and publishing tool; and RealSlideshow, a program that allows users to combine pictures with voice commentary and/or music to create a slide show experience on a web site. The company is currently pursuing alliances with Internet service, satellite and other infrastructure providers. Customers such as ABC, Bloomberg, Turner Broadcasting and Microsoft, which accounts for 15% of the company's sales, use RealNetworks' products. RealNetworks is also AOL-Time Warner’s exclusive provider of software for broadcasting music over the web. However, a recent proposed joint venture between Microsoft and AOL-Time Warner, in which Microsoft’s Internet audio and video technology would be packaged with America Online’s Internet service, could significantly affect RealNetworks’ future revenues.

BRANDS/DIVISIONS/AFFILIATES: RealSystem iQ RealAudio RealVideo RealPlayer RealServer Internet Solutions RealPublisher RealJukebox RealSystem Server Plus

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert Glaser, CEO Larry Jacobson, Pres. Larry Jacobson, COO Paul Bialek, Sr. VP-Finance/CFO Jeff Pancottine, Sr. VP-Sales & Mktg. Susan Coskey, VP-Human Resources Kelly Jo MacArthur, Corp. Sec. Kelly Jo MacArthur, Sr. VP/General Counsel Paul Bialek, Sr. VP-Oper. Randy Tinsley, VP-Bus. Dev. Maria Cantwell, Sr. VP-E-Commerce Eric Liu, VP-Corp. Comm. Mark Hall, VP-Media Publishing and Programming Martin Plaehn, Sr. VP-Media Systems Nagesh Pabbisetty, VP-Real Broadcast Network Phillip Barrett, Sr. VP-Consumer Products

Phone: 206-674-2700 Fax: 206-674-2695 Toll-Free: 888-768-3248 Address: 2601 Elliott Ave., Ste. 1000, Seattle, WA 98121 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $241,500 (12 months) 2000 Profits: $-110,100 (12 months) Stock Ticker: RNWK 1999 Sales: $131,242 1999 Profits: $6,926 1998 Sales: $66,377 1998 Profits: $-19,953 Employees: 1,042 1997 Sales: $36,391 1997 Profits: $-15,069 Fiscal Year Ends: 12/31 1996 Sales: $21,583 1996 Profits: $-4,065


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,006 Bonus: $175,000 Stock Purch. Plan: Y Second Exec. Salary: $183,333 Bonus: $ Well positioned to grow along with the use of the Internet/Aggressive growth of its own sites/Focus on streaming media.




Southwest: Y

Midwest:

Southeast:


Northeast:

International: Y


401

RED HAT INC

www.redhat.com




Y

Profits: 77





TYPES OF BUSINESS: Computer Software-Linux Operating Systems Enterprise Messaging Embedded Devices Database Management

Red Hat Inc. is a developer and provider of open source operating system (OS) software and services, including the Red Hat Linux OS. Open source software allows modification, change or redistribution of the source code to meet a user's unique needs, which is not something that can be done with traditional proprietary software. Additionally, the firm offers stronghold secure web server and credit card verification software for secure eCommerce and is the principal provider of GNU-based developer tools and support solutions for a wide variety of embedded processors. Recently, the company entered into an alliance with Eazel, Inc. to deliver a superior desktop experience for Red Hat Linux users. Through the integration of Eazel’s Nautilus software into Red Hat Linux, large enterprises can provide end users with a network user environment that integrates access to files, applications, media and the Internet while maintaining the security, control and scalability demanded by IT staffs. In the winter of 2000, the firm introduced the SID project, an open source hardware simulation framework for embedded developers. With SID, Red Hat builds for its partners a simulation framework featuring a modular architecture of software components interacting together to imitate physical hardware. This modularity allows users or programs to closely monitor and alter a running simulation, giving embedded software developers debugging and testing advantages over a typical hardware model.

BRANDS/DIVISIONS/AFFILIATES: Red Hat Linux OS Eazel, Inc. SID Dell IBM Hewlett-Packard Motorola Computer Group Bluecurve, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Matthew J. Szulik, CEO Matthew J. Szulik, Pres. Timothy J. Buckley, COO Kevin Thompson, CFO James J. Neiser, Chief Mktg. Officer Michael Tiemann, Chief Tech. Officer Kim Knuttila, VP-Eng. Services Mark H. Webbink, General Counsel Howard Jacobson, VP-Corp. Dev. Lisa Sullivan, VP-Mktg. Comm. Peter Childers, VP-Global Learning Services Robert S. Cymbalski, VP-Product Mgmt. Don Langley, VP-North American Sales Carolyn Sparano, VP-Global Support & Services

Phone: 919-547-0012 Fax: 919-547-0024 Toll-Free: 888-733-4281 Address: 2600 Meridian Pkwy., Durham, NC 27713 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $64,777 (12 months) 2000 Profits: $-42,427 (12 months) Stock Ticker: RHAT 1999 Sales: $63,429 1999 Profits: $-6,388 1998 Sales: $57,397 1998 Profits: $-3,738 Employees: 435 1997 Sales: $88,610 1997 Profits: $-1,318 Fiscal Year Ends: 2/28 1996 Sales: $9,292 1996 Profits: $ 453


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $187,500 Stock Purch. Plan: Y Second Exec. Salary: $170,207 Leader in the very hot open systems market.



Bonus: Bonus:

$25,000 $100,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

402


REDBACK NETWORKS INC

www.redbacknetworks.com




Y

Profits: 10




Y


TYPES OF BUSINESS: Telecommunications Equipment-Broadband Subscriber Management Communications Systems Subscriber Management Systems

Redback Networks, Inc. designs, develops and markets advanced communications systems that increase the profitability and manageability of DSL, cable and wireless broadband access. The company’s systems allow carriers, Multiple Service Operators and Network Service Providers to rapidly and cost effectively deploy high-speed data applications and services by simplifying networks and operations and scaling performance to meet the needs of mass-market delivery. Recently, the firm signed a multimillion dollar agreement to provide Williams Communications with the Redback SmartEdge 800 multiservice optical platform for use in its fiber optic networks nationwide. SmartEdge allows Williams to extend its leadership role by enabling it to increase scalability and reduce the provisioning requirements in both its long haul and metro transport networks. Through its strategic alliance with Light Reading, the company recently launched Redback Reading, a web site designed to educate, inform and familiarize carriers and service providers with key networking issues. The web site includes a multimedia library with audio and video links featuring expert discussions on topics ranging from installation to management and operations. In the fall of 2000, Redback Networks entered into an agreement with Jabil Circuit, Inc. to receive turnkey manufacturing service for the high-end Redback Subscriber Management Systems. Jabil’s economies of scale and world class manufacturing capabilities provide significant growth opportunities for the company in scaling outsourced operations and increasing the execution capabilities of an aggressively expanding business.

BRANDS/DIVISIONS/AFFILIATES: Redback SmartEdge 800 Redback Subscriber Management Systems Redback Reading Abatis Systems

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Vivek Ragavan, CEO Vivek Ragavan, Pres. Dennis P. Wolf, CFO/Sr. VP-Finance Randall J. Kruep, Sr. VP-Worldwide Sales Carrie Perzow, VP-Human Resources Edward S. Harriman, Chief Tech. Officer Lars Rabbe, CIO/Sr. VP-IT Pankaj Patel, Sr. VP-Eng. Dennis P. Wolf, Sr. VP-Admin. John Seminerio, VP-Bus. Dev. Anne Smith, Mgr.-Public Rel. Gaurav Garg, Sr. VP-Product Mgmt. Larry Blair, VP-Mktg.

Phone: 408-571-5200 Fax: 408-541-0570 Toll-Free: Address: 1195 Borregas Ave., Sunnyvale, CA 94089 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $278,000 (12 months) 2000 Profits: $-1,007,545 (12 months) Stock Ticker: RBAK 1999 Sales: $64,274 1999 Profits: $-7,919 1998 Sales: $9,206 1998 Profits: $-9,876 Employees: 1,200 1997 Sales: $ 48 1997 Profits: $-4,411 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 142


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $225,000 Stock Purch. Plan: Y Second Exec. Salary: $175,000 Significant technologies that assist broadband carriers



Bonus: Bonus:

$100,000 $


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


403

REGISTER.COM INC

www.register.com





Profits: 1

Y




TYPES OF BUSINESS: Domain Name Registration Services Trademark Search Services Internet Site Support Services

Register.com provides domain name registration and other Internet services for individuals and businesses that wish to have a unique address and a branded identity on the Internet. The company was the first registrar to compete in the domain registration market after the U.S. government deregulated the industry in 1999. Since then, Register.com has processed over 3.7 million domain registrations. The company directly registers domain names across the generic Top Level Domains (gTLDs) that encompass .com, .net and .org domain names. The firm also registers over 230 country code domains (ccTLDs) such as co.uk for Great Britain, .de for Germany and .jp for Japan. Register.com offers additional complementary products and services including Site Submit, Domain Lock Down, Trademark Guardian and Domain Round Up. Afternic.com, a subsidiary of the company, provides domain name resale services such as auctions, appraisals and escrow services. The company also hosts a Global Partner Network of over 650 ISPs, telecommunications carriers and other online businesses and communities that resell Register.com’s domain registration and related products and services to their customers. Register.com is currently establishing a registry for the new gTLD, .pro, through RegistryPro, a joint venture with the U.K.-based registrar Virtual Internet. The .pro suffix will be dedicated to certified professionals such as lawyers, doctors and accountants. The company also has an equity stake in Afilias, a consortium of 18 registrars selected to run the registry for the new gTLD, .info. Both .info and .pro, as well as .biz, a domain suffix intended for businesses, are expected to launch in the second half of 2001.

BRANDS/DIVISIONS/AFFILIATES: Afternic.com RegistryPro Virtual Internet plc Afilias Site Submit Domain Lock Down Trademark Guardian Domain Round Up

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Richard D. Forman, CEO Richard D. Forman, Pres. Rene Michael Mathis, CFO David Hirschler, VP-Global Mktg. Tom Roth, VP-Human Resources Robert D. Gardos, Chief Tech. Officer Jack S. Levy, Corp. Sec. Jack S. Levy, General Counsel Ronald A. Fried, Sr. VP-Bus. Dev. Joseph LaManna, VP-Sales Ronald A. Fried, Sr. VP-Mergers & Acquisitions

Phone: 212-798-9100 Fax: 212-594-9448 Toll-Free: Address: 575 Eighth Avenue, 11th Floor, New York, NY 10018 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $86,100 (12 months) 2000 Profits: $ 300 (12 months) Stock Ticker: RCOM 1999 Sales: $9,600 1999 Profits: $-8,800 1998 Sales: $1,300 1998 Profits: $-1,200 Employees: 240 1997 Sales: $ 700 1997 Profits: $- 200 Fiscal Year Ends: 12/31 1996 Sales: $ 900 1996 Profits: $-1,700


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $200,000 Stock Purch. Plan: Second Exec. Salary: $133,269 Extremely rapid growth/Unique set of services with excellent profit potential



Bonus: Bonus:

$25,000 $75,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

404


RHYTHMS NETCONNECTIONS INC

www.rhythms.net




Profits: 3




Y


TYPES OF BUSINESS: DSL-based Internet Access Provider

Rhythms NetConnections is a North American service provider of high-speed local access networking solutions using DSL technology. The company provides a number of DSL technologies ranging from 128 Kbps to 7.1 Mbps. The 7.1 Mbps rate provides faster transfer than frame relay and T-1 circuits, is approximately 125 times the speed of the fastest dial-up modem and is over 55 times the speed of ISDN lines. Rhythms led the fight to force incumbent local exchange carriers to allow line sharing among competitive providers of DSL services over the same telephone lines that already carry voice services. The regulatory decision allows customers to order DSL services from competitors without having to change voice carriers or install a second telephone line. The company currently offers service in 60 major metropolitan markets in the U.S., including San Francisco, Chicago, Boston, Sacramento, New York and Washington D.C. The firm also provides DLS services in Canada. Rhythms has approximately 67,000 DSL lines in service. Customers include QUALCOMM Incorporated, Cisco and Broadcom Corporation as well as other major telecommunications carriers and ISPs. Recently, the company entered into separate strategic arrangements with MCI WorldCom, Inc. and Microsoft Corporation. Due to recent financial setbacks, the company has engaged the services of Lazard Freres & Co., a leading investment banking firm, to assist in evaluating a broad range of strategic and financial options, which includes selling the company, reorganizing the company and forming a partnership or merging with another company in the industry. Rhythms is also planning on scaling back DSL services to its 40 top markets. The company is committed to employee health and wellness, offering reimbursements of $40 of the initiation fee and $32 per month for memberships fees for employees who are members of a health club.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Steve Stringer, Pres. Steve Stringer, COO John Braukman, CFO David J. Shrimp, Sr. VP-Human Resources Kenneth L. Monblatt, CIO Jeffrey Blumenfeld, VP/General Counsel Scott C. Chandler, Sr. VP-Global Bus. Dev. Rand A. Kennedy, Sr. VP-Networks Randal W. Shaneyfelt, Sr. VP-Service Delivery Gary Mahan, VP-Regulatory Affairs & Depolyment James R. Healy, Sr. VP-Quality Martin Garrity, VP-Product Mgmt.

Phone: 303-476-4200 Fax: 303-476-4201 Toll-Free: 800-749-8467 Address: 9100 East Mineral Circle, Englewood, CO 80112 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $46,138 (12 months) 2000 Profits: $-568,164 (12 months) Stock Ticker: RTHM 1999 Sales: $11,089 1999 Profits: $-218,880 1998 Sales: $ 528 1998 Profits: $-36,334 Employees: 2,000 1997 Sales: $ 1997 Profits: $-2,422 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $350,000 Stock Purch. Plan: Y Second Exec. Salary: $157,690 Focus on service as an alternate DSL provider.



Bonus: Bonus:

$178,838 $150,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


405

ROGUE WAVE SOFTWARE INC

www.roguewave.com




Y

Profits: 45





TYPES OF BUSINESS: Software-Java Based and C++ XML Software Information Systems Services

Rogue Wave Software is a leading provider of software solutions that use object-oriented component technology, particularly C++ and Java. The company offers software components for building distributed client-server, intranet and Internet applications that scale to the enterprise, honor legacy investments and are highly customizable. The company provides organizations worldwide with the business expertise and technology to build, manage and grow scalable enterprise-class systems. Rogue Wave also provides customers with proven object-oriented development technology so that they can better apply the principles of software reuse to their own software development efforts. Rogue Wave's products are marketed to professional programmers in all industrial segments through multiple distribution channels, and are designed to enable customers to construct robust applications quickly, with higher quality across multiple platforms, while reducing the complexity associated with the development process. The products are also designed to be general purpose in nature, supporting a broad range of development environments and methodologies. Products offered by the company include Tools.h++, Analytic.h++. DBTools.h++ and Threads.h++. Rogue Wave provides telephone, e-mail, fax and Internetbased customer support for all of its products and services. Partners of the company include Microsoft, IBM, Sun Microsystems, Intel, Oracle, Hewlett-Packard, BEA Systems and Sybase. Rogue Wave recently launched its SourcePro C++, the company’s next-generation line of object-oriented C++ products. The company also launched Solutions Services, a comprehensive set of solutions for companies wishing to link disparate systems into unified business applications. The company defines its organizational culture with the Do The Right Thing principle. This principle entails a number of company values including work as a team, work for the customer and be a world citizen.

BRANDS/DIVISIONS/AFFILIATES: Sting Ray Software Studio.J Software SourcePro C++ XML Link Tools.h++ Analytics.h++ DBTools.h++ Threads.h++

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jack Iacobucci, CEO Merle Waterman, CFO David Rice, VP-Mktg. Robert Marcus, VP/Chief Tech. Officer Merle Waterman, VP/Sec. James M. Smith, Exec. VP-Worldwide Sales Charles O'Neill, VP-Professional Services W. Nicholas Becker, Gen. Mgr.-Solution Services

Phone: 303-473-9118 Fax: 303-473-9137 Toll-Free: 800-487-3217 Address: 5500 Flatiron Pkwy., Boulder, CO 80301 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $54,400 (12 months) 2000 Profits: $-10,500 (12 months) Stock Ticker: RWAV 1999 Sales: $53,100 1999 Profits: $2,000 1998 Sales: $44,400 1998 Profits: $2,200 Employees: 325 1997 Sales: $33,400 1997 Profits: $2,800 Fiscal Year Ends: 9/30 1996 Sales: $19,900 1996 Profits: $ 400


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $245,513 Stock Purch. Plan: Second Exec. Salary: $156,667 Scalable systems that capitalize on object-oriented technologies.



Bonus: Bonus:

$20,000 $63,750


Southwest: Y

Midwest:

Southeast:


Northeast: Y

International: Y

406


ROWECOM INC

www.rowe.com





Profits: 1

Y


Y



TYPES OF BUSINESS: ASP with Online Ordering System for Books and Magazines Intermediary for Publication Ordering Distribution of Books and Magazines to End Users E-Procurement Services

RoweCom is a business-to-business provider of ecommerce solutions for the purchasing and managing of magazines, newspapers, journals, books and other knowledge resources. The company offers its clients and their employees easy access to one of the largest catalogs of knowledge resources on the Internet. RoweCom's flagship services, Knowledge Store (kStore) and Knowledge Library (kLibrary), allow companies to order, pay for and manage 240,000 titles online. Businesses are allowed to create custom online stores where employees can order from a pre-selected choice of titles. These sites also provide access to millions of discounted books via the company's partner barnesandnoble.com. The company also offers e-procurement services that allow purchasing organizations to automate their processing of transactions. Federal Express recently chose RoweCom as the pilot supplier for its online purchasing card system. RoweCom's clients range from Fortune 1000 companies to academic libraries, organizations with intensive knowledge requirements and high-volume purchasers, including Bank of America, Arthur Andersen, Prudential Securities, Bayer and First Union. A key component of the company’s business strategy is growth by acquisition. Key acquisitions of RoweCom include Corporate Subscription Services, which is now integrated into the firm’s kStore and kLibrary services, and Subscription Agencies Pty, a subscription agency based in Bisbane, Australia. In October 1999, the company acquired Dawson Information Services Group, one of the world’s largest information services organizations. The tables turned in May of 2001, when RoweCom announced its intention to be acquired by divine, Inc., an enterprise solutions company offering a unique combination of services, web-based technology and managed applications capabilities.

BRANDS/DIVISIONS/AFFILIATES: Knowledge Store (kStore) Knowledge Library (kLibrary) Corporate Subscription Services Dawson Information Services Group NewsEdge Subscription Agencies Pty divine, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Richard Rowe, CEO Jim Krzywicki, COO Paul Burmeister, Sr. VP/CFO Amira Aaron, VP-Mktg. Ian Best, VP/Chief Tech. Officer Peggy Gerrity, VP-Oper. Robert Smith, VP-Finance Amira Aaron, VP-Library Services Charles Germain, Pres.-RoweCom Europe, Asia & Latin America Bob Loffredo, VP-Sales Jim Krzywicki, Pres.-RoweCom North America

Phone: 617-497-5800 Fax: Toll-Free: 800-ROWECOM Address: 15 Southwest Park, Westwood, MA 02090 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $347,600 (12 months) 2000 Profits: $-84,000 (12 months) Stock Ticker: ROWE 1999 Sales: $307,600 1999 Profits: $-15,100 1998 Sales: $19,100 1998 Profits: $-7,600 Employees: 719 1997 Sales: $12,900 1997 Profits: $-3,300 Fiscal Year Ends: 12/31 1996 Sales: $3,100 1996 Profits: $-1,400


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Acquired by divine, Inc.




Bonus: Bonus:

$75,000 $23,205


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


407

RSA SECURITY INC

www.rsasecurity.com




Y

Profits: 8





TYPES OF BUSINESS: Computer Software-Security Data Encryption Tools

RSA Security, Inc. provides two-factor authentication, encryption and public key management systems to help organizations build secure, trusted foundations for ebusiness. The company’s Keon product line is a family of interoperable Public-Key Infrastructure (PKI) products that manage digital certificates and provide an environment for authenticated, private and legally binding electronic communications and transactions. Moreover, the firm’s SecurID solutions provide centrally managed, two-factor user authentication services for enterprise networks, operating systems, e-Commerce web sites and other IT infrastructure, ensuring that only authorized users access data, applications and communications. Recently, RSA Security entered into a strategic partnership with Marconi PLC to deliver trusted managed security solutions to customers worldwide. As part of the partnership, Marconi licenses the company’s BSAFE encryption products and the companies become preferred suppliers of each other’s products and services. Additionally, Datakey, Inc., a leading international provider of smart card-based solutions for PKI, recently licensed the firm’s BSAFE Crypto-C software for incorporation into its SignaSURE CIP smart card software. RSA Security’s software provides Datakey customers with the technology they require to encrypt e-mail, provide secure access to virtual private networks, corporate networks and private Internet sites and enable secure e-commerce transactions. In the fall of 2000, the company entered into a strategic alliance with beTRUSTed to help facilitate global use of PKI technology for e-businesses. Clients implementing the new combination of RSA Security’s Keon Desktop solutions and beTRUSTed global certificate applications enter into a more flexible and trusted environment in which to conduct business over the Internet. RSA Security, Inc. offers its employees tuition reimbursement and medical, dental and life insurance.

BRANDS/DIVISIONS/AFFILIATES: Keon SecurID Marconi PLC BSAFE beTRUSTed Cisco Systems, Inc. Intel Corporation Security Dynamics Technologies

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Arthur W. Coviello Jr., CEO Arthur W. Coviello Jr., Pres. John F. Kennedy, CFO Scott T. Schnell, Sr. VP-Mktg. John Adams, Chief Tech. Officer Joe Uniejewski, Sr. VP-Eng. Margaret K. Seif, General Counsel Linda E. Saris, Sr. VP-Customer Services & Information Oper. Charles R. Stuckley Jr., Pres., RSA Capital, Inc.

Phone: 781-687-7000 Fax: 781-687-7010 Toll-Free: 800-732-8743 Address: 36 Crosby Dr., Bedford, MA 01730 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $280,191 (12 months) 2000 Profits: $205,763 (12 months) Stock Ticker: RSAS 1999 Sales: $218,124 1999 Profits: $183,762 1998 Sales: $171,334 1998 Profits: $29,415 Employees: 1,093 1997 Sales: $140,634 1997 Profits: $17,048 Fiscal Year Ends: 12/31 1996 Sales: $86,417 1996 Profits: $13,685


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $254,519 Stock Purch. Plan: Y Second Exec. Salary: $228,750 Focus on data security products/Very rapid growth/Excellent margins.



Bonus: Bonus:

$190,889 $125,813


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

408


S1 CORPORATION

www.s1.com


Y



Y

Profits: 106





TYPES OF BUSINESS: Software-Financial Services Online Banking Enabler Integration Services Financial Transaction Processing

S1 Corporation develops integrated, brandable Internet applications that enable financial services companies to create their own financial portals on the Internet. With 30 applications spotlighting every aspect of the financial services industry and over 1,000 institutional customers worldwide, the company has the expertise to offer complete solutions and leverage its S1 Open eFinance Architecture platform to reduce clients’ cost. S1's Virtual Financial Manager (VFM) integrates banking, investment, loan and credit card accounts at institutions with customizable end user content like news, sports and weather. The company licenses its VFM software, provides installation and integration services and offers outsourced Internet transaction processing through its data center. It also supplies customer support and hosting operations, available at either the client’s site or the S1 Data Center. The company targets organizations that view providing their products and services on the Internet as an integral component of their businesses. Installation, implementation, outsourced transaction processing and other follow-on services account for 80% of sales. The firm incurred huge losses in 2000 and expects losses again in 2001 and into the foreseeable future if market conditions do not improve. As of December 31 2000, the weight of these troubles had saddled it with an accumulated deficit of $1.4 billion. Some of its subsidiaries are Edify, Financial Reporting Systems and Vertical One. Edify sells Internet and voice solutions for customer relations while Financial Reporting Systems delivers regulatory reporting solutions for companies that contend with government regulations. Vertical One, tasked with account aggregation, recently merged with former competitor Yodlee to become the leading company in its market segment. S1 has a global strategic alliance with IBM to deliver comprehensive ebusiness solutions for financial institutions, alongside marketing alliances with BroadVision (an e-commerce software maker), Accenture and Hewlett-Packard. Notable clients include Bank of America and others.

BRANDS/DIVISIONS/AFFILIATES: Virtual Financial Manager (VFM) Edify Financial Reporting Systems IBM Broadvision Anderson Consulting Hewlett-Packard

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jaime W. Ellertson, CEO Daniel H. Drechsel, COO Robert F. Stockwell, CFO Jan Smith, VP-Mktg. Nancy D. Coleman, Exec. VP-Human Resources Stuart A. Granger, CIO Charles W. Ogilvie, Chief Strategy Officer Robert F. Stockwell, Treas. Jeff Lunsford, Pres., S1 Corp., Americas Dan Drechsel, Pres., S1 Corp., Europe Steve Pardue, Pres., S1 Corp., Asia-Pacific, Japan

Phone: 404-812-6200 Fax: 404-812-6727 Toll-Free: 888-457-2237 Address: 3390 Peachtree Rd. NE, Ste. 1700, Atlanta, GA 303261108 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $233,900 (12 months) 2000 Profits: $-1,177,700 (12 months) Stock Ticker: SONE 1999 Sales: $92,900 1999 Profits: $-125,100 1998 Sales: $24,200 1998 Profits: $-30,800 Employees: 1,683 1997 Sales: $10,800 1997 Profits: $-28,000 Fiscal Year Ends: 12/31 1996 Sales: $1,300 1996 Profits: $-22,100


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $198,862 Stock Purch. Plan: Y Second Exec. Salary: $185,925 Focused on the financial services industry/Important strategic alliances.



Bonus: Bonus:

$73,125 $24,050


Southwest: Y

Midwest:

Southeast: Y


Northeast: Y

International: Y


409

SABRE INC

www.sabre.com





Profits: 1

Y


Y



TYPES OF BUSINESS: Online Travel Reservations Outsourcing-Travel Industry Outsourcing-Information Technology Industry

Sabre, Inc. is an international leader in the electronic distribution of travel, using its SABRE reservation system to book 40% of the travel reservations worldwide. It is also a pioneer in information technology solutions for the travel and transportation industry, handling almost all of the data processing, network and distributed systems needs of American Airlines, AMR Corporation and Canadian Airlines International, Ltd. The Dallas, Texasbased firm, employing over 10,000 people in 45 countries, racked up $2.6 billion in revenues in the year 2000. Through specialized components of the SABRE system, travel agencies, corporate travel departments and individual consumers that are subscribers can access information on and book reservations with airlines and other providers of travel and travel-related products and services. SABRE Business Travel Solutions is designed to help companies control travel and entertainment expenses. The easySABRE system and Travelocity.com, one of the over 700 sites hosted by the firm, provide air, car, hotel and reservation capabilities for travelers and online computer users with interfaces to the SABRE computer reservations system. In December 2000, the firm partnered with Skyfish.com to develop the first full spectrum business-to-business e-marketplace designed for the travel and aerospace markets. Through structured alliances, Sabre has been able to achieve a combined user base of more than 20 million travelers. The company recently sold off a large part of its business to EDS, divesting itself of its internal airline infrastructure, resource and contract assets while retaining core travel marketing and distribution competencies. As part of the deal, Sabre will also outsource the management of its information technology systems to EDS and transition 4,200 employees into employment with the company. Sabre’s employees have a relaxed dress code and enjoy very generous travel discounts.

BRANDS/DIVISIONS/AFFILIATES: GetThere Planet Sabre Sabre Business Travel Solutions Travelocity Turbo Sabre Virtually There.com easySabre

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. William J. Hannigan, CEO William J. Hannigan, Pres. Jeffery Jackson, CFO Sam Gilliand, Chief Mktg. Officer Michael Haefner, Sr. VP-Human Resources Craig Murphy, Chief Tech. Officer Carol Kelly, CIO Hugh Jones, Controller James F. Brashear, Corp. Sec. James F. Brashear, General Counsel James Murphy, Sr. VP-Corp. Dev. And Treas. Michael Sites, VP-eCommerce Leslie Price, Sr. VP-Corp. Comm. James Murphy, Treas. Thomas Klein, Pres., Emerging Bus. Stephen Clampett, Sr. VP-Software Solutions Andrew Cuomo, Chief of Staff Michael Nelson, Sr. VP-Global Infrastructure

Phone: 817-963-8040 Fax: 817-931-6382 Toll-Free: Address: 4255 Amon Carter Blvd., Fort Worth, TX 76155 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $2,617,400 (12 months) 2000 Profits: $144,100 (12 months) Stock Ticker: TSG 1999 Sales: $2,400,000 1999 Profits: $331,900 1998 Sales: $2,306,400 1998 Profits: $231,900 Employees: 10,000 1997 Sales: $1,783,500 1997 Profits: $200,000 Fiscal Year Ends: 12/31 1996 Sales: $1,625,100 1996 Profits: $186,600


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $313,750 Stock Purch. Plan: Y Second Exec. Salary: $312,500 World's largest airline reservation system/State-of-the-art technology.



Bonus: Bonus:

$160,000 $160,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

410


SAGENT TECHNOLOGY INC

www.sagent.com




Y

Profits: 59





TYPES OF BUSINESS: Software-Marketing Intelligence E-Business Solutions

Sagent Technology sells and supports software products that gather, analyze and deliver information in real-time throughout an organization via the Internet. The company’s software, Enterprise Intelligence, enables organizations to make more informed decisions and to spread that ability across the enterprise. The Sagent Data Mart Solution, or DMS, gathers data from a variety of sources (such as mainframe databases and the Internet), and organizes that data into a repository called a data mart. Once in the Data Mart, an organization can analyze the data and provide access to the information through web browsers over the Internet. Sagent’s acquisition of Qualitative Marketing Software, Inc., a company that delivers real-time customer information by hosting data for over 125 million households on the Web, allow the company to provide e-businesses with a multi-layered view of the customer, based on historical transactions and personal data. The company has also embarked on a strategic partnership with SAS Institute, the world’s leading data warehouse solution provider, to cross license and resell certain of each other’s products. Sagent's clients include Sony Online Entertainment, Mapquest, Barnes & Noble, Ticketmaster and AT&T.

BRANDS/DIVISIONS/AFFILIATES: Enterprise Intelligence Data Mart Solution (DMS) Qualitative Marketing Software, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Ben C. Barnes, CEO Ben C. Barnes, Pres. David N. Eliff, Exec. VP-CFO Robert L. Flynn, Sr. VP-Mktg. Greta Bron, Human Resources Specialist John E. Zicker, Exec. VP-Tech./Chief Tech. Officer Kenneth C. Holcomb, VP-Oper. Larry Scroggins, Sr. VP-Bus. Dev. Paul Wray, Sr. VP-Sales Oper. Vincent DeGennaro, Sr. VP-Worldwide Sales

Phone: 650-815-3100 Fax: 650-815-3500 Toll-Free: Address: 800 W. El Camino Real, Ste. 300, Mountain View, CA 94040 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $58,200 (12 months) 2000 Profits: $-23,700 (12 months) Stock Ticker: SGNT 1999 Sales: $48,000 1999 Profits: $-12,091 1998 Sales: $25,000 1998 Profits: $-15,100 Employees: 310 1997 Sales: $12,300 1997 Profits: $-7,200 Fiscal Year Ends: 12/31 1996 Sales: $ 300 1996 Profits: $-7,000


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $180,181 Stock Purch. Plan: Second Exec. Salary: $171,452 Unique technology provides a new view of customer data.



Bonus: Bonus:

$72,238 $275,000


Southwest: Y

Midwest:

Southeast: Y


Northeast: Y

International: Y


411

SALON MEDIA GROUP INC

www.salon.com



Y


Profits: 10





TYPES OF BUSINESS: Portal-News and Media

Salon.com is an Internet media company that operates a network of 11 subject-specific, demographically-targeted web sites and a variety of online communities. Salon's 10 sites provide news, features, interviews and regular columnists writing about specific topics, from arts and entertainment to parenting and health. Salon.com's other media offerings consist of Table Talk, an interactive forum, and The Well, a paid subscription community. The site's online communities allow users to interact and discuss salon content with other users and with Salon's editorial staff. Salon Shopping is an e-commerce destination aimed at marketing upscale Salon-branded and third party products to a high-value demographic base. A recently announced subscription service will allow access to additional content for a $30 annual fee. In May 2000, the firm acquired MP3Lit.com, a web site offering spoken word and audio literature recordings in MP3 and Real Audio formats. In October 2000, Salon Audio was launched, offering 24-hour music programming, daily downloads and streaming audio. In September 2000, its combined sites had 2.6 million unique visitors, demonstrating a presence that has attracted advertising from companies as diverse as Microsoft, IBM, Intel, Lexus, Mastercard and HewlettPackard. Strategic distribution partners include TheStreet.com, AvantGo, CNN.com and CNet. Salon.com also provides content to America Online, Lycos, Netscape, TheStreet.com and Reuters. The site has been a pick by Time Magazine for Best Web Site of the Year. The company recently laid off 20% of its workforce. Some analysts have reported that without a cash infusion that company may face bankruptcy. Salon.com has won three consecutive Webby Awards for Best Online Magazine, Entertainment Weekly chose the company as Best Web Site two years in a row. In 2001 Yahoo Internet Life selected Salon.com as the best online magazine.

BRANDS/DIVISIONS/AFFILIATES: theDial Table Talk The Well Salon Shopping drkoop.com Lycos Netscape TheStreet.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael O'Donnell, CEO Michael O'Donnell, Pres. Robert O'Callahan, CFO/VP-Finance and Administration Patrick Hurley, VP-Mktg. Donna DeLuca, Dir.-Finance and Human Resources Chad Dickerson, Chief Tech. Officer Patrick Hurley, Sr. VP-Bus. Oper. Leah Tracy, VP-Bus. Dev. Scott Rosenberg, VP-Site Dev. Cliff Figallo, Dir.-Community Dev. David Talbot, Editor-in-Chief Gary Kamiya, VP-Content and Exec. Editor Benjamin Grant, VP-Tech. Gary Hustwit, VP-Broadband

Phone: 415-882-8720 Fax: 415-882-8728 Toll-Free: Address: 706 Mission St., San Francisco, CA 94103 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $8,000 (12 months) 2000 Profits: $-21,900 (12 months) Stock Ticker: SALN 1999 Sales: $2,900 1999 Profits: $-6,200 1998 Sales: $1,200 1998 Profits: $-3,800 Employees: 148 1997 Sales: $ 300 1997 Profits: $-1,900 Fiscal Year Ends: 3/31 1996 Sales: $ 200 1996 Profits: $- 500


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $175,000 Stock Purch. Plan: Second Exec. Salary: $147,500 Trendy topics/Excellent editorial content.



Bonus: Bonus:

$50,507 $30,507


Southwest:

Midwest:

Southeast:


Northeast:

International:

412


SAPIENT CORPORATION

www.sapient.com





Profits: 1

Y




TYPES OF BUSINESS: Consulting-Internet Information Technology Consulting Services

Sapient Corporation is a leading business and technology consultancy, offering Internet strategy consulting and sophisticated Internet-based solutions since 1991. Sapient helps its clients define Internet strategies to improve competitive position and develops and implements solutions to execute those strategies. These solutions focus on large-scale and complex business-toconsumer and business-to-business electronic commerce, digital customer relationship management, supply chain optimization, electronic markets and Internet portals. The company provides end-to-end solutions to its clients using multidisciplinary teams composed of business strategists, researchers, creative specialists, technology professionals and program managers. Sapient delivers its solutions primarily through five industry business units: financial services; media, entertainment and communications; manufacturing, retail and distribution; public sector and energy services. The firm has offices in 11 U.S. cities and additional locations in Dusseldorf, London, Munich, New Delhi, Tokyo and Toronto, along with a presence in a joint venture in Milan, Italy. In 2000 it acquired Human Code, Inc., a media and broadband applications developer serving entertainment and e-learning companies. The company's clients include Lloyd's of London, Janus, Staples, United Airlines and the U.S. Marines. After failing to meet recent earning and revenues estimates, the company announced it was laying off 720 people, roughly 20% of its workforce, with many observers expecting more cuts to come in the future.

BRANDS/DIVISIONS/AFFILIATES: Human Code, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jerry A. Greenberg, Co-CEO J. Stuart Moore, Co-CEO Sheeroy D. Desai, COO Edward G. Goldfinger, CFO Merle Sprinzen, Chief Mktg. Officer Michael White, Dir.-Hiring Team Preston B. Bradford, CIO Jane E. Owens, Sr.VP-Sec. Jane E. Owens, Sr.VP-General Counsel Bruce D. Parker, Exec. VP-Corp. Dev. and Strategic Growth Rick E. Robinson, Sr. VP-Corp. Mktg. and Comm. Edward G. Goldfinger, Treas. Steven J. Hoffman, Chief Strategy Officer Paul DiGiammarino, Exec. VP-North American region

Phone: 617-621-0200 Fax: 617-621-1300 Toll-Free: Address: 1 Memorial Dr., Cambridge, MA 02142 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $503,300 (12 months) 2000 Profits: $47,000 (12 months) Stock Ticker: SAPE 1999 Sales: $276,844 1999 Profits: $30,300 1998 Sales: $164,872 1998 Profits: $9,364 Employees: 3,360 1997 Sales: $92,027 1997 Profits: $12,554 Fiscal Year Ends: 12/31 1996 Sales: $49,795 1996 Profits: $6,699


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $100,000 Stock Purch. Plan: Y Second Exec. Salary: $75,000 A leading e-services consulting firm.



Bonus: Bonus:

$95,833 $59,821


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


413

SCIENT CORP

www.scient.com





Profits: 10

Y




TYPES OF BUSINESS: Consulting-Internet & Technology Software Development Systems Architecture Investments

Scient Corp. is an electronic commerce software developer that integrates business and technology strategy. Their clients are creating eBusinesses or are restructuring their existing businesses in order to integrate eBusiness capabilities. Scient offers strategy consulting, customer experience design, systems architecture and application and technology infrastructure development. The company provides application designs that range from intranet solutions to complex business-to-business and business-to-consumer innovations. The firm has performed professional services for a variety of clients in many industries around the world. Scient currently focuses on serving companies in the financial services, electronic markets, enterprise, telecommunications, retail and consumer products and media and entertainment markets. Since its inception, the company has served over 100 clients and has helped them launch over 20 eBusinesses. Scient's clients include such firms as AIG, Chase Manhattan, eBay, First Union and PlanetRx. Recently, Scient spent $100,000 for a full-page ad in The Wall Street Journal that was completely blank except for the statement - This is not our ad - and the company's Internet address. The web site contained the advertising message. This was one of the first times a newspaper ad was used for the sole purpose of drawing attention to a web page. The firm recently established Scient Capital, a subsidiary that serves as an investment vehicle through which the firm makes equity investments in clients. The company has undergone drastic staff cuts, first laying off 64% of its employees and then another 25% of the remainder.. All new Scient employees participate in an orientation program called SPARK. During training, employees learn why the Internet is changing the way business works. They also improve their public speaking skills and become exposed to Scient's philosophy.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert M. Howe, CEO Stephen M. Mucchetti, Pres. Stephen M. Mucchetti, COO William H. Kurtz, CFO Pamela Lloyd, Chief Mktg. Officer Robert N. Beck, Gen. Mgr.-Global People C. Scott Frisbie, Chief Tech. Officer Lu Ahnemann, CIO Matthew Elders, Gen. Mgr./Controller Beth A. Frensilli, Corp. Sec. Beth A. Frensilli, General Counsel William P. Kim, VP-Oper. Gerry Komlofske, VP/Gen. Mgr.-Global Bus. Dev. Christine Gardner, VP-Electronic Markets Theresa Matacia, VP-Investor Rel. William H. Kurtz, Treasurer Andres Gutierrez, Master Architect Diana L. Brown, VP-Financial Services Douglas I. Kalish, Chief Knowledge Officer Aron Dutta, VP-Enterprise Markets

Phone: 917-534-8200 Fax: 917-534-8299 Toll-Free: Address: 860 Broadway, New York, NY 10003 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $155,729 (12 months) 2000 Profits: $-16,015 (12 months) Stock Ticker: SCNT 1999 Sales: $20,675 1999 Profits: $-11,701 1998 Sales: $ 179 1998 Profits: $-1,159 Employees: 1,180 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 3/31 1996 Sales: $ 1996 Profits: $




Profit Sharing:

Top Exec. Salary: $266,667 Second Exec. Salary: $250,000 Services cover the full spectrum of a new e-buisness's needs.


Bonus: Bonus:

$266,667 $250,000


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y

414


SCREAMINGMEDIA INC

www.screamingmedia.com



Y



Profits: 17

Y




TYPES OF BUSINESS: Online Information Service Content Provider Content Processor

ScreamingMedia Inc. is a leading content solutions provider. The company licenses its infrastructure platform and tools for the assembly, processing and integration of content across web and wireless networks for content providers. In addition, it also collects licensed content like news, stock quotes, weather reports, photos and audio from over 3,000 publications and delivers it to clients such as portals, wireless networks and Fortune 500 companies. The firm’s platform supports most formats and is designed to mesh with in-demand technologies such as flash animation and PDF documents while also supporting multiple languages and character sets. The foundation of ScreamingMedia’s market strategy is built on it SiteWare suite of client software and its hosting platform. Siteware acquires content from the parent site and integrates it into the client company’s web site. The hosting platform stores and delivers content, runs security checks and monitors content usage. The company recently teamed with Lucent Technologies to expand its grasp on the rapidly expanding wireless market. Spanning the United States, European and Latin American markets, the company, headquartered in New York City, has offices in San Francisco, Miami, London, Paris, Munich and Sydney.

BRANDS/DIVISIONS/AFFILIATES: Siteware Lucent Technologies

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Kevin C. Clark, CEO Alan Ellman, Pres. Terry Waters, COO David Obstler, CFO Steven Spencer, Chief Tech. Officer David Tamburri, Sr. VP-Product Management and Bus. Dev. Chris Wozny, Dir.-Investor Rel. Marianne Howatson, Exec. VP-Global Content Management and Dev. Jay Chiat, Chairman Emeritus

Phone: 212-691-7900 Fax: 212-691-1483 Toll-Free: Address: 601 West 26th Street, 13th Floor, New York, NY 10001 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $21,865 (12 months) 2000 Profits: $-40,144 (12 months) Stock Ticker: SCRM 1999 Sales: $2,985 1999 Profits: $-13,166 1998 Sales: $ 567 1998 Profits: $- 610 Employees: 291 1997 Sales: $ 574 1997 Profits: $- 95 Fiscal Year Ends: 12/31 1996 Sales: $ 782 1996 Profits: $ 10


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $300,000 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $206,923 Bonus: Excellent proprietary technology that assigs appropriate content and news to clients.



$70,000 $100,000


Southwest:

Midwest:

Southeast: Y


Northeast: Y

International: Y


SECURE COMPUTING CORP

415

www.securecomputing.com




Y

Profits: 53





TYPES OF BUSINESS: Software-Security Extranet Provider Network Security Software

Secure Computing Corporation is a provider of extranets for e-business. It markets a comprehensive selection of interoperable, standards-compatible products for every segment of the networks market, including firewalls, web filters, authentication, access control and security-related professional services. The company’s secure solutions fuse perimeter defense for corporate networks with scalable access control so that businesses can interact with millions of customers, partners, and suppliers, without fear of break-ins. Its strategy is to authenticate users as they connect at secure gateways and point them to authorized applications while applying any required firewall filtering services on the spot. In the world market, Secure Computing is the leader in web productivity tools and security professional services, the second largest provider of identification and authentication solutions and the third largest provider of firewalls. The company’s flagship software, SideWinder, creates firewalls around government and corporate networks. SecureZone erects next generation firewalls using role-based access control and policy management, while SafeWord authenticates users and SmartFilter offers URL filtering to control employee Internet access. The company’s customers include Fortune 500 companies, small branch offices and government agencies. Although it is the market share leader in providing network perimeter security to the U.S. Federal Government, its government contracts are decreasing as the company focuses on marketing its highend products and services to commercial customers, which accounted for 70% of sales as early as four years ago. Strategic partners include Hewlett-Packard, EDS, and 3Com.

BRANDS/DIVISIONS/AFFILIATES: SideWinder firewall SafeWord SecureWire SecureZone SmartFilter

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John McNulty, CEO Timothy P. McGurran, Pres. Timothy P. McGurran, COO Tim Steinkopf, VP/CFO Vincent Schiavo, Sr. VP-Worldwide Sales Mary Ann Stoffels, Dir.-Human Resources J. Thomas Haigh, VP/Chief Technologist William Bosen, VP-Engineering, Enterprise Security Div. Mary K. Budge, General Counsel Carr Biggerstaff, Sr. VP-Mktg., Bus. Dev., Strategic & Plan. Joseph Perez, VP-Customer Service Div. Reinhold Linstaedt, VP-Int'l Oper.

Phone: 408-979-6100 Fax: Toll-Free: 800-379-4944 Address: 4810 Harwood Drive, San Jose, CA 95124-5206 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $39,100 (12 months) 2000 Profits: $-19,200 (12 months) Stock Ticker: SCUR 1999 Sales: $27,113 1999 Profits: $-44,907 1998 Sales: $61,400 1998 Profits: $-3,300 Employees: 353 1997 Sales: $47,000 1997 Profits: $-4,300 Fiscal Year Ends: 12/31 1996 Sales: $40,300 1996 Profits: $-25,100


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $319,250 Stock Purch. Plan: Y Second Exec. Salary: $267,813 Full range of security software services/Major government contracts.



Bonus: Bonus:

$290,505 $123,825


Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

416


SIEBEL SYSTEMS INC

www.siebel.com




Y

Profits: 6





TYPES OF BUSINESS: Computer Software-Customer Relations Marketing Applications Personalization Software

Siebel Systems, Inc. is a leading global provider of customers relations management (CRM) software applications. The company’s multichannel e-business applications and services allow organizations to create a single source of customer information that makes it easier to sell to, market to and service customers across multiple channels, including Internet, call centers, field, resellers, retail and dealer networks. Moreover, the firm’s webbased architecture dramatically reduces the costs of deploying its e-business applications and enables organizations to provide rich customer information to partners, resellers, customers and prospects via the Internet. Recently, the company introduced the Siebel Interactive Selling Suite, a suite of sales applications that offers organizations the ability to interact and conduct online transactions with customers, resellers, retailers or dealer networks. Furthermore, the Siebel Interactive Selling Suite provides users with personalized recommendations and allows them to easily configure, price and order customizable products and services. Additionally, Siebel Systems recently entered into a strategic alliance with Tumbleweed Communications Corp. to integrate Siebel eMail Response, Siebel eService and Tumbleweed Integrated Messaging Exchange to provide a secure two-way communications channel to enhance online customer response management and service. The companies jointly market and sell the integrated solution to organizations in financial services, insurance, healthcare, pharmaceuticals and other industries requiring the highest levels of security and privacy in customer communications. In the fall of 2000, the firm and Compaq Computer Corporation extended their global strategic alliance to deliver a suite of customized and integrated ebusiness solutions for small and medium-sized businesses. The new solutions, which combine Compaq’s ProLiant server hardware with the company’s MidMarket application software, support up to 200 users and include high availability options for continuous uptime and accessibility.

BRANDS/DIVISIONS/AFFILIATES: Siebel Interactive Selling Suite Tumbleweed Communications Corp. Siebel eMail Response Siebel eService Compaq Computer Corporation MidMarket Janna Systems, Inc. Siebel 2000 eBusiness Applications

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Thomas M. Siebel, CEO Paul Wahl, Pres. Paul Wahl, COO Howard H. Graham, CFO/Sr. VP-Finance William R. McDermott, Exec. VP-Worldwide Sales Oper. Mike Saranga, Sr. VP-Eng. Howard H. Graham, Sr. VP-Admin. Craig D. Ramsey, Sr. VP-Worldwide Oper. R. David Schmaier, Sr. VP-Products Karen M. Riley, VP-Global Services

Phone: 650-295-5000 Fax: 650-295-5111 Toll-Free: 800-647-4300 Address: 1855 S. Grant St., San Mateo, CA 94402 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,795,384 (12 months) 2000 Profits: $221,899 (12 months) Stock Ticker: SEBL 1999 Sales: $813,461 1999 Profits: $110,025 1998 Sales: $417,861 1998 Profits: $42,290 Employees: 7,389 1997 Sales: $226,221 1997 Profits: $ 560 Fiscal Year Ends: 12/31 1996 Sales: $113,514 1996 Profits: $9,979


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $500,000 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $305,128 Bonus: The leading global provider of software for customer information management.



$2,588,251 $466,667


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


417

SILICON GRAPHICS INC

www.sgi.com




Y Y

Profits: 9





TYPES OF BUSINESS: Computer Hardware-Advanced Graphics Software 3-D Computing Solutions Digital Media RISC Microprocessors Symmetric Multiprocessing

Silicon Graphics, Inc. is a leader in high-performance computing. The company’s broad range of workstations and graphics servers deliver advanced 3-D graphics and computing capabilities for engineering and creative professionals. SGI servers are the market leaders in technical computing applications. The company’s highly scalable servers also have a growing presence in strategic business analysis, with a particular emphasis on Internet, large corporate data and telecommunications applications. SGI’s MIPS Group designs and licenses the RISC microprocessor intellectual property and core technology. The company’s Alias\\Wavefront subsidiary markets applications software targeted at engineering and creative professionals in the digital content creation and manufacturing sectors. The firm's computer systems range from desktop workstations to servers and supercomputers. Most of these systems are designed around MIPS. RISC microprocessors are developed by SGI’s MIPS Group and the IRIX operating system, which is the company’s enhanced version of the UNIX operating system. The firm has been gradually introducing new generations of its products based on Intel microprocessor architecture and the Linux and Windows NT operating systems. The company recently diversified its line of NTbased workstations and its supercomputer business by spinning off its streaming media software operations. In addition, Silicon Graphics is working on developing products for hot markets such as media streaming, digital asset management and high-volume Internet traffic. The firm recently forged an agreement with 3ui, a provider of wireless data solutions. The two firms plan to provide customers with secure and stable WAP and other mobile Internet solutions. Silicon Graphics recently announced that it would lay off 1,000 people, or about 15% of its workforce, in order to return to financial health. Silicon Graphics has an employee assistance program that offers counseling and referral services.

BRANDS/DIVISIONS/AFFILIATES: Cray Research Octane Alias/Wavefront Onyx2 MIPS Group IRIX Origin2000 Vector Systems

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert R. Bishop, CEO Harold Covert, Sr. VP/CFO Kenneth L. Coleman, Sr. VP-Global Sales, Service & Mktg. Kirk Froggatt, VP-Human Resources Kurt Akeley, Sr. VP/Chief Tech. Officer Jeffrey Zellmer, VP/Controller Warren Pratt, VP-Eng. Warren Pratt, VP-Mfg. Industries William M. Kelly, Sr. VP/Corp. Sec. Sandra Escher, General Counsel William M. Kelly, Sr. VP-Corp. Oper. Harold Covert, VP-Admin. Gary Geissler, VP-Eng.

Phone: 650-960-1980 Fax: 650-932-0661 Toll-Free: Address: 1600 Amphitheatre Pkwy., Mountain View, CA 940431351 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $2,331,134 (12 months) 2000 Profits: $-829,544 (12 months) Stock Ticker: SGI 1999 Sales: $2,748,957 1999 Profits: $53,829 1998 Sales: $3,100,610 1998 Profits: $-459,627 Employees: 6,726 1997 Sales: $3,662,601 1997 Profits: $78,551 Fiscal Year Ends: 6/30 1996 Sales: $2,921,316 1996 Profits: $115,037


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $692,308 Bonus: $50,000 Stock Purch. Plan: Y Second Exec. Salary: $449,423 Bonus: $75,000 World's leading supplier of 3-D computing solutions/Continually identifies and invests in key technologies.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

418


SILVERSTREAM SOFTWARE INC

www.silverstream.com


Profits: 64




Y


Y Y




TYPES OF BUSINESS: Software-Internet Applications Training Consulting Implementation

SilverStream Software, Inc. is a global provider of application server software and services that enable businesses and other large organizations to run software applications on intranets, extranets and the Internet, affording them the ability to link employees, customers, suppliers and partners. Adopting standard Java and XML technologies, the company has become a leader in the market for portal and application framework construction and integration. In addition, it offers training, consulting and technical support services. The SilverStream Application Server serves more than 500 customers around the world and also serves as the foundation for the company’s SilverStream ePortal, a comprehensive portal solution. The xCommerce line is designed to integrate customers’ proprietary systems with XML while jBroker performs the same function for Java CORBA applications. The company markets its products and services globally through its direct sales force and its network of independent software vendors, value-added resellers and consulting partners, achieving an international customers account ratio that counts for approximately 25 % of the company's sales. Clients include Samsung Electronics, Sears, Qwest Communications, US Cellular and the Chicago Stock Exchange. SilverStream has offices in the United Kingdom, the Netherlands, Belgium, Germany, Hong Kong, Singapore and Taiwan.

BRANDS/DIVISIONS/AFFILIATES: SilverStream Application Server xCommerce

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David A Litwack, CEO Craig A. Dynes, CFO Eric Lien, VP-Mktg. Charles C. Cabot III, VP-Human Resources Steve Benfield, Chief Tech. Officer Robert A. Morris, VP-Strategic Dev. Diane Gordon, VP-Customer Services Craig A. Dynes, Treas. Kim A. Sheffield, VP-Research and Dev. John W. Pearce, Sr. VP-Worldwide Sales John P. Judge, VP-North American Sales Diane Gordon, VP-Customer Service

Phone: 978-262-3000 Fax: 978-262-3499 Toll-Free: Address: Two Federal Street, Billerica, MA 01821-3559 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $80,584 (12 months) 2000 Profits: $-28,366 (12 months) Stock Ticker: SSSW 1999 Sales: $23,065 1999 Profits: $-21,989 1998 Sales: $6,808 1998 Profits: $-12,885 Employees: 740 1997 Sales: $ 249 1997 Profits: $-8,335 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 952


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: A full range of outsourced services.




Bonus: Bonus:

$79,276 $30,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


419

SMARTCERTIFY DIRECT

www.smartcertify.com




Y

Profits:





TYPES OF BUSINESS: Software-Training PC-related Education PC-Diagnosis Software

SmartCertify Direct, a subsidiary of SmartForce, is a provider of interactive training software designed to meet the technology education and training needs of network professionals, PC technicians, web masters/managers and other IT professionals. The company sells its computer-based self-study training products on CD-ROM. Products from the company's ClassWare and Test Prep provide training for different technical certifications, as well as online and telephone mentoring. If the needed training is not available in those two categories, SmartCertify also has access to the almost 1,000-title library in the CBT Courseware catalogue. The company also publishes and markets a line of PC/Network utilities that allow the user to diagnose problems, manage systems and enhance the performance of networks and PCs. The software courses were developed in partnership with leading companies such as Microsoft, Novell, Cisco Systems, Lotus and IBM. SmartCertify sells its products to IT professionals through telesales marketing. The company has offices in California, Florida, France, Germany and Ireland.

BRANDS/DIVISIONS/AFFILIATES: SmartForce The ForeFront Group ClassWare Test Prep

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jerry Dyas, COO Ira J. Friedman, Exec. VP-Sales Mary Heldt, Dir.-Human Resources Kim Cardinale, VP-Oper. Bob Scott, VP-Oper., Ireland Office Jamie Sene, Exec. VP-Mktg.

Phone: 650-817-5900 Fax: 650-817-5902 Toll-Free: 800-387-0932 Address: 900 Chesapeake Drive, Redwood City, CA 94063 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Subsidiary 1999 Sales: $ 1999 Profits: $ 1998 Sales: $ 1998 Profits: $ Employees: 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Large library of training titles/Telemarketing System.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast: Y


Northeast:

International: Y

420


SPORTSLINE.COM INC

www.cbs.sportsline.com



Y


Profits: 25





TYPES OF BUSINESS: Online Sports Information Online Sports Programming

SportsLine.com, Inc. is a leading Internet-based sports media company that provides interactive information, programming, community and merchandise to sports enthusiasts worldwide. SportsLine produces and distributes original sports content, including editorials and analyses, radio shows, contests and fan clubs, along with up-to-date news, scores, player and team statistics obtained from CBS and other leading sports news organizations. Its flagship Internet web site, CBS Sportsline.com, gained its name as part of an exclusive promotional and content agreement with CBS sports. The extensive network television advertising and on-air promotion this has led to on CBS’ sports broadcasts has been instrumental in building the company’s brand. SportsLine’s subsidiary, Sports.com, Ltd., has become the leading sports content provider in Europe with the web site http://sports.com. With over one million pages on its sites drawing a highly desirable demographic audience of males ages 18-54, the company has used its position of strength to form additional partnerships with USA Networks, the National Football League, Major League Baseball, the National Basketball Association and the PGA TOUR. It is also the primary sports content provider for America Online, Excite and Netscape. The company’s main revenue stream comes from advertising, sponsorships, subscription services and content licensing. The company has created a wireless delivery format for Baseball Live, an animated graphical representation of Major League Baseball games, and forged a whole series of services for cell phones and PDA’s. Sportsline laid off 20% of its staff because of operational losses.

BRANDS/DIVISIONS/AFFILIATES: Sports.com, Ltd. CBS MajorLeagueBaseball PGA Tour NFL Europe Daytona 500 America Online Excite

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael Levy, CEO Michael Levy, Pres. Kenneth W. Sanders, Pres.-Finance and Administration/CFO Mark J. Mariani, Pres.-Sales and Mktg. Randall Hafer, Dir.-Human Resources Dan Leichtenschlag, Chief Tech. Officer Dan Leichtenshlag, Pres.-Oper. Andrew S. Sturner, Pres.-Corp. and Business Dev. Peter Pezaris, Sr. VP-Product Dev. Joe Ferreira, VP-Programming

Phone: 954-351-2120 Fax: 954-351-9175 Toll-Free: Address: 2200 W. Cypress Creek Rd., Fort Lauderdale, FL 33309 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $95,900 (12 months) 2000 Profits: $-106,100 (12 months) Stock Ticker: SPLN 1999 Sales: $60,300 1999 Profits: $-53,100 1998 Sales: $30,600 1998 Profits: $-35,500 Employees: 652 1997 Sales: $12,000 1997 Profits: $-34,200 Fiscal Year Ends: 12/31 1996 Sales: $3,100 1996 Profits: $-16,100


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y Alliance with CBS.




Bonus: Bonus:

$ $


Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


421

STAMPS.COM INC

www.stamps.com




Profits: 8



Y



TYPES OF BUSINESS: Postage Stamps, Online Retail Shipping Services, Online

Stamps.com provides convenient and cost-effective Internet-based services for mailing or shipping letters, packages or parcels. The company’s core mailing and shipping services are designed to allow customers to select a carrier, print U.S. postage or shipping labels, schedule a pick-up, track a package and apply enterprisewide business rules to manage and account for mailing and shipping costs. Customers can access the firm’s services through an Internet connection and print postage with ordinary laser or inkjet printers. After installing the Stamps.com software, which can be downloaded from the Internet or installed from a free CD-ROM, and completing a brief registration process, customers can purchase and print postage from their personal computers. The postage service is designed to interact with word processing, contact and address management, accounting and corporate applications, invoices, statements, checks and other business documents. Customers are charged a monthly fee for use of the service. The company’s postage service is currently targeted primarily at small businesses and home offices. Additionally, the firm’s webbased multi-carrier shipping services are targeted primarily at large corporate enterprise customers and retail shipping centers. The company recently cut its workforce by 70%, retaining only 80 employees.

BRANDS/DIVISIONS/AFFILIATES: iShip.com iMail EncrypTix

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Bruce Coleman, CEO Ken McBride, CFO/VP-Finance Kathy Bush, VP-Mktg. & Sales Lillie Murphy, Human Resources William W. Smith, Sr. VP-Research & Dev. Michael A. Zuercher, Corp. Sec. Michael A. Zuercher, Sr. Dir.-Legal Affairs Richard R. Wetherill, VP-Oper. Douglas J. Walner, Sr. VP-Bus. Dev. Leesa Kim Parks, General Mgr.-e-commerce Unit Brandee Barker, Dir.-Corp. Comm. Kyle Huebner, VP-Strategy John M. Dietz, Sr. VP-Sys. Oper. Stephen M. Teglovic, VP-Shipping Sys. David N. Duckwitz, General Mgr.-Enterprise Unit

Phone: 310-581-7200 Fax: 310-581-7500 Toll-Free: Address: 3420 Ocean Park Blvd., Ste. 1040, Santa Monica, CA 90405-3324 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $15,234 (12 months) 2000 Profits: $-212,949 (12 months) Stock Ticker: STMP 1999 Sales: $ 358 1999 Profits: $-56,487 1998 Sales: $ 1998 Profits: $-4,196 Employees: 315 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $234,829 Bonus: $40,000 Stock Purch. Plan: Y Second Exec. Salary: $182,084 Bonus: $73,125 This company is going after an enormous market currently dominated by Pitney Bowes. However, it faces enormous challenges.




Southwest:

Midwest:

Southeast:


Northeast:

International: Y

422


STANDARD REGISTER CO (THE) www.standardregister.com Industry Group Code: 323116 Ranks within this company's industry group: Sales: 1 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:




Profits: 1

Y




TYPES OF BUSINESS: Business Forms Printer Document Management Business Forms Labels and Label Systems

Standard Register provides high-quality business forms and document management solutions. It specializes in four areas: document management, fulfillment services, label systems and e-procurement through its subsidiary SMARTworks.com. Its document management business serves large business accounts by supplying traditional business forms and enabling the transition to a paperless office through its Electronic Document Management Systems. Similarly, its label and label systems business offers stock and specialty labels while also encouraging migration to electronic label systems. Fulfillment services administers the digital color and variable digital imaging businesses, and investigates high potential market segments as possible avenues for growth. SMARTworks.com oversees e-procurement, consolidating all aspects of a corporation’s print activities through a web interface. The company has made clients of many Fortune 500 companies, 20 of the top 25 financial institutions and more than 3,000 hospitals, a result of its specialization in the healthcare and financial sectors. It also offers training and support to international organizations in 20 countries. Federal Express named the company Supplier of the Year in the year 2000. The company announced plans to lay off 2,400 employees, 30% of its workforce in 2001.

BRANDS/DIVISIONS/AFFILIATES: SMARTworks.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Dennis L. Rediker, CEO Peter A. Dorsman, Exec. VP/COO Craig J. Brown, Sr. VP-Administration/CFO Michael T. Jacoutot, VP-Sales, Document Management M. Jay Romans, Sr. VP-Human Resources J. Doug Patterson, CIO Harry A. Seifert, Jr., Sr. VP-Mfg. Transformation Services Kathryn A. Lamme, VP-Secretary Kathryn A. Lamme, VP-Deputy General Counsel Donna L. Beladi, VP-Bus. Dev. Craig J. Brown, Treas. Edward R. Wohlwender, Sr. VP-Transformation Services Robert J. Crescenzi, VP-Six Sigma Jeffrey R. Relick, Pres.-Fulfillment Services

Phone: 937-221-1000 Fax: Toll-Free: 800-755-6405 Address: 600 Albany Street, Dayton, OH 45401 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,265,838 (12 months) 2000 Profits: $-29,175 (12 months) Stock Ticker: SR 1999 Sales: $1,326,681 1999 Profits: $55,740 1998 Sales: $1,299,615 1998 Profits: $57,013 Employees: 7,717 1997 Sales: $867,842 1997 Profits: $63,723 Fiscal Year Ends: 12/31 1996 Sales: $841,816 1996 Profits: $59,002


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $376,231 Stock Purch. Plan: Second Exec. Salary: $277,583 Expertise in document management.



Bonus: Bonus:

$264,824 $147,259


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


423

STARMEDIA NETWORK INC

www.starmedia.com



Y


Profits: 30





TYPES OF BUSINESS: Portal-Latin American Spanish-language Web Sites Portuguese-language Web Sites

StarMedia Network, Inc. is a leading Internet media company catering to the Latin American market. The company's web site features regionally oriented sites that provide news, free e-mail, home pages and chat rooms to visitors from over 20 countries, with separate sites dedicated to Mexico, Brazil, Colombia and Spain. In addition to the sites, tailored to regional dialects and local cultural norms, the company also offers a full suite of Internet services for interested customers. Its network consists of 14 Internet properties, such as Starmedia, a leading web portal for Spanish and Portuguese speakers; Latinred, a Spanish speaking web community; Cade?, a Brazilian online directory; Zeek!, a Portuguese language site directory; Adnet, Mexico’s largest Web directory; Openchile, a Chilean directory and guide; Batepapo, a Brazilian chat portal; the Guia sites, Brazil’s largest metropolitan Web directories; Panoramas, the leading Chilean guide to Santiago; Paisas.com and Yoinvito, the leading Colombian online city guides; and Periscopio, an general-purpose information portal for all Spanish speakers. It has cemented these bonds through a variety of free community and content offerings to build on brand loyalty. The company’s broad user base, distributed across a range of countries, has made it a strong draw for e-commerce vendors and advertisers such as IBM, Ford Motor Company, AT&T and Sony. Starmedia has forged relationships with such prominent content providers such as Reuters, Ziff-Davis, Notimex and Ricardo Rocha. The company recently announced plans to lay off 200 people, or 25% of its workforce.

BRANDS/DIVISIONS/AFFILIATES: Periscopio Cade? Zeek! Adnet Openchile Batepapo Guia Panoramas

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Fernando J. Espuelas, CEO Jack C. Chen, Pres. Francisco A. Loureiro, COO Steven J. Heller, VP-Finance Gary Bonilla-Latoni, VP-Mktg. Tyrone Fripp, Human Resources James D. Granlund, Chief Tech. Officer Justin K. Macedonia, Corp. Sec. Justin K. Macedonia, General Counsel Steven J. Heller, VP-Admin. Gary Bonilla-Lotoni, VP-Strategic Planning Romi Schutzer, VP-Corporate Relations

Phone: 212-905-8200 Fax: 212-631-9100 Toll-Free: Address: 75 Varick Street, New York, NY 10013 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $61,000 (12 months) 2000 Profits: $-204,600 (12 months) Stock Ticker: STRM 1999 Sales: $20,089 1999 Profits: $-90,673 1998 Sales: $5,800 1998 Profits: $-45,900 Employees: 779 1997 Sales: $ 500 1997 Profits: $-3,500 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 100


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $227,949 Stock Purch. Plan: Second Exec. Salary: $223,750 Focus on the immense Latin market.



Bonus: Bonus:

$1,126,138 $115,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

424


STORAGENETWORKS INC

www.storagenetworks.com





Profits: 16

Y Y



Y


TYPES OF BUSINESS: Computer Data Storage Networks Data Storage Infrastructure Management Storage Software

StorageNetworks, Inc. enables enterprises with large and rapidly growing volumes of business critical information to store, protect and access it more easily, reliably and efficiently. Recently, the company, Sun Microsystems, Inc. and Exodus Communications, Inc. entered into a joint marketing agreement to co-market managed storage services that are delivered and hosted at Exodus Internet Data Centers. The new Exodus services, which are powered by StorageNetworks and based on Sun StorEdge and Sun Enterprise servers and software, provide an endto-end enterprise managed storage service to customers. FleetBoston Financial recently selected the firm’s Global Data Storage Network as the infrastructure backbone for its fileTRUST online data storage tool. FleetBoston is subscribing to the company’s DataPACS and BackPACS storage services for primary data storage capacity as well as back-up and restorability capabilities, to support its need for a powerful, highly scalable and secure architecture. In the fall of 2000, StorageNetworks introduced Virtual Storage Portal (VSP) 3.0, a storage service management application that features an innovative web-based graphical user interface. VSP 3.0 offers storage and services management capabilities such as the ability to measure and monitor Service Level Agreements, view historical and current service information and interactively request changes or upgrades to StorageNetworks services. The firm has entered into a service partnership with COLT Telecom Group PLC to market and sell world-class, high-availability managed storage services in Europe. The companies anticipate significant market opportunity for their managed storage services given the rapid growth in and increasing complexity of e-Commerce and enterprise-class storage applications. StorageNetworks, Inc. offers its employees free coffee, snacks and soda, discounted movie tickets, fitness programs, dry cleaning pick-up services and discounts on automobile and homeowners insurance.

BRANDS/DIVISIONS/AFFILIATES: BlueMeteor, Inc. Exodus Communications, Inc. DataPACS BackPACS Virtual Storage Portal 3.0 COLT Telecom Group PLC

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Peter W. Bell, CEO Peter W. Bell, Pres. Paul C. Flanagan, CFO/Exec. VP-Finance John C. Clavin, Exec. VP-Mktg. & Sales Lori Erickson, Sr. VP-Human Resources William D. Miller, Chief Tech. Officer Dave Flanagan, CIO/Sr. VP-IT Michael G. Tardif, Exec. VP-Eng. Paul C. Flanagan, Corp. Sec. Dean Breada, General Counsel Paul C. Flanagan, Exec. VP-Admin. Paul C. Flanagan, Exec. VP-Corp. Dev. Paul C. Flanagan, Treas. John C. Clavin, Exec. VP-Bus. Dev. Michael G. Tardif, Exec. VP-Oper. Dan Cudgma, Sr. VP-Worldwide Sales Jeff Murphy, Sr. VP-Int'l Sales

Phone: 781-434-6700 Fax: 781-434-6799 Toll-Free: Address: 100 5th Ave., 6th Fl., Waltham, MA 02451 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $48,200 (12 months) 2000 Profits: $-124,900 (12 months) Stock Ticker: STOR 1999 Sales: $6,258 1999 Profits: $-23,914 1998 Sales: $ 1998 Profits: $- 369 Employees: 581 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $175,000 Bonus: Stock Purch. Plan: Second Exec. Salary: $175,000 Bonus: Marketing agreement with Sun Microsystems and Exodus Communications.



$ $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


STUDENT ADVANTAGE INC

425

www.studentadvantage.com



Y



Profits: 13

Y




TYPES OF BUSINESS: Portal-College Students College-Marketing College-Information Service College-News Service

Student Advantage is a media and commerce company built around college students and the universities and businesses that serve them. The company connects with students through the web sites collegeclub.com and studentadvantage.com, Student Advantage Magazine, the Student Advantage Membership program with affiliated cash programs and the Student Advantage Marketing Group. It also provides information services, content and data management services to colleges and universities. Student Advantage is a comprehensive online resource for college students featuring information on subjects such as careers, health, money and travel, and was recently awarded the Best College Community Award by Yahoo! Internet Life in January 2001. The magazine is considered to be the most frequently read student-focused publication in the college market. CollegeClub.com, ranked as the number one college-oriented site by PC Data online, has attracted over 3.4 million members in the past five years and averages 300 million page views, 1.5 million unique visitors and nearly 80 minutes per user every month. The Student Advantage Membership program is a fee-based offering that presents a variety of benefits for members, including discounts on products and services offered by 40 national partners such as AT&T, Barnes and Noble, Greyhound, Staples and Tower Records. Members, currently numbering over 1 million, also receive benefits such as web-based e-mail, an online address book, 15 MB of storage and file sharing. The company also publishes U-WIRE daily as a online student-written news service that connects members across the county. On the university services side, the firm provides an array of services for universities to post grades online, order transcripts, use college ID cards as a method of payment and obtain financial aid information online, among other things. The Marketing Group markets clients such as AT&T and New Balance to the college demographic. The company cultivates a casual, informal workplace.

BRANDS/DIVISIONS/AFFILIATES: CollegeClub.com U-WIRE

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Raymond V. Sozzi Jr., CEO Raymond V. Sozzi Jr., Pres. Chistopher B. Andrews, CFO/VP-Finance Kevin Watters, VP-Mktg. Jennifer Bowen, Sr. Associate-Human Resources Craig R. Mcfarlane, Chief Tech. Officer Heather L. Lourie, VP-Corp. Dev. Andrea K. Abegglen, VP-Mktg. Comm.

Phone: 617-912-2011 Fax: 617-266-8882 Toll-Free: 800-333-2920 Address: 280 Summer St., Boston, MA 02210 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $48,000 (12 months) 2000 Profits: $-24,900 (12 months) Stock Ticker: STAD 1999 Sales: $27,600 1999 Profits: $-19,600 1998 Sales: $19,400 1998 Profits: $-10,500 Employees: 446 1997 Sales: $4,800 1997 Profits: $-6,800 Fiscal Year Ends: 12/31 1996 Sales: $1,700 1996 Profits: $- 700


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $156,000 Bonus: $65,000 Stock Purch. Plan: Second Exec. Salary: $148,539 Bonus: $25,000 College students, the firm's largest market, are among the most active groups on the Internet.




Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International:

426


SUN MICROSYSTEMS INC

www.sun.com




Y Y Y


Profits: 3

Y Y




TYPES OF BUSINESS: Computer Hardware-UNIX-Based Workstation Computers Workstations Multiprocessing Servers Operating System Software Systems Integration Office Application Software

Sun Microsystems, Inc. is a worldwide provider of products, services and support solutions for building and maintaining network computing environments. The company sells scalable computer systems, high-speed microprocessors and a complete line of high performance software for operating network computing equipment and storage products. Sun also provides a full range of support, education and professional services. Sun’s products are used for many demanding commercial and technical applications in virtually all industries. Much of the company’s success comes from its adherence to open industry standards, the Solaris Operating Environment, the UNIX platform and the UltraSPARC (Ultra Scalable Processor Architecture) microprocessor architecture. Sun’s Star Office software suite runs on a server/thin client network, offering full functionality similar to that of Microsoft Office, without the need to install software on each workstation. In 1999, the company announced a strategic collaboration with America Online, Inc. to provide iPlanet E-Commerce Solutions. Sun has more recently become a charter member of the GNOME (GNU Network Object Model Environment) Foundation, an organization of developers dedicated to open industry standards. The planned GNOME environment will unify different implementations of UNIX software, ultimately impacting everything from PDAs to desktops and larger workstations. Sun plans on extending its operations through pursuing large acquisitions. This is a departure from its previous emphasis on developing new technology strictly in-house. Services, including training, installation and remote monitoring, account for about $2.3 billion in yearly revenue. Of Sun's officials and managers, 21.8% are minorities, and 28.7% of the employees in the entire work force are minorities. Spot bonuses average $2,300. Two thirds of the work force are younger than 40. The company also offers on-site concierge services, massage therapy and an equipment purchase discount. Dress is casual. Employee benefits include stock options, bonuses, maternity, telecommuting, transit and gym membership.

BRANDS/DIVISIONS/AFFILIATES: SunService Division SunSoft, Inc. Sun Microelectronics JavaSoft SPARC Technology SunSoft, Inc. Lucent Technologies GNOME Foundation

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Scott G. McNealy, CEO Edward J. Zander, Pres. Edward J. Zander, COO Michael E. Lehman, Exec. VP/CFO John P. Loiacono, Chief Mktg. Officer Crawford W. Beveridge, Exec. VP/Chief Human Resources Officer Gregory M. Papadopolous, Chief Tech. Officer H. William Howard, Sr. VP/CIO William N. Joy, Chief Scientist Michael H. Morris, Sec. Michael H. Morris, General Counsel William T. Agnello, Sr. VP-Workplace Resources Jonathan I. Schwartz, Sr. VP-Corp. Strategy and Planning George Reyes, Treas. John S. McFarlane, Exec. VP-Network Service Providers Masood A. Jabbar, Exec. VP-Global Sales Oper. John C. Shoemaker, Exec. VP-System Products Group Patricia C. Sueltz, Exec. VP-Software Products and Platforms

Phone: 650-960-1300 Fax: 650-336-0646 Toll-Free: 800-801-7869 Address: 901 San Antonio Rd., Palo Alto, CA 94303 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $15,721,000 (12 months) 2000 Profits: $1,854,000 (12 months) Stock Ticker: SUNW 1999 Sales: $11,806,000 1999 Profits: $1,030,000 1998 Sales: $9,862,000 1998 Profits: $755,000 Employees: 36,700 1997 Sales: $8,661,000 1997 Profits: $777,000 Fiscal Year Ends: 6/30 1996 Sales: $7,125,000 1996 Profits: $474,000


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $778,846 Stock Purch. Plan: Y Second Exec. Salary: $623,077 World class workstations and servers based on superior technology. ADVANTAGE:



Bonus: Bonus:

$2,145,375 $1,144,200


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


427

SURFCONTROL PLC

www.surfcontrol.com




Y

Profits: 60





TYPES OF BUSINESS: Filtering Software-Internet Use Surveillance Internet Filtering

SurfControl is an Internet access management software company, selling Internet filtering and management products to the corporate, educational and home markets. Acknowledged as the standard bearer in its field, the company, having acquired its main rival, Cyber Patrol, Inc., stands to gain from the boom in Internet filtering services. The SuperScout Web Filter and SuperScout Email Filter, written for the business market, ensure that employees will stay within the bounds of an acceptable usage policy. The Cyber Patrol for Home and Cyber Patrol for Education products shield children from undesirable content on the Internet. The Cyber Patrol product line recently received a five star rating from Computer Security Magazine, the maximum allowable ranking. The company also sells Surfcontrol services to organizations as needed. Its high profile customers include search engines, ISP’s, Internet devices manufacturers and web portals such as WebTV Networks, Google and AltaVista. The company, with eight offices and over 500 partners, has made acquisitions a high priority and expects to grow. It is listed on the London Stock Exchange and boasts a strong European presence as well. The main campus in Scotts Valley, California has a subsidized fitness center.

BRANDS/DIVISIONS/AFFILIATES: SuperScout Web Filter SuperScout Email Filter Cyber Patrol

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Stephen Purdham, CEO Stephen Purdham, Pres. Shelagh Rogan, CFO Paul Swiencicki, VP-Corp. Sales Mark Cunningham, Chief Technical Architect Kevin Jones, Chief Technical Architect Matthew E. Horsley, VP/General Counsel Simon B. Wilson, Sr. VP-Corp. Dev. Tom Moriarty, Sr. VP-Corp. Comm. Kevin Blakeman, Pres.-US Oper. Gary Holmes, General Mgr.-European Oper. Patrick E. Jolly, Sr. VP-Corp. Finance

Phone: 831-431-1300 Fax: 831-431-1800 Toll-Free: 800-368-3366 Address: 100 Enterprise Way Ste. A110, Scotts Valley, CA 95066 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $14,300 (12 months) 2000 Profits: $-24,600 (12 months) Stock Ticker: SRF 1999 Sales: $6,400 1999 Profits: $-2,100 1998 Sales: $5,500 1998 Profits: $ Employees: 300 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 5/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Acquisition of Cyber Patrol, Inc.




Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

428


SWITCHBOARD INC

www.switchboard.com





Profits: 8

Y




TYPES OF BUSINESS: Online Directory Local Business Services

Switchboard Inc. is a leading Internet local merchant network connecting consumers, merchants and national advertisers. Switchboard connects consumers searching for specific products and services with the merchants who want to reach them. It rose to prominence with the first free national directory of U.S. residential information, followed soon after by a yellow pages directory, and is now a leading provider of directory technology and Nearbuy solutions, an integrated suite of products and services promoting local business across a range of Internet and wireless platforms. The company’s ad management software allows advertisers to transfer their print ads to the Switchboard site through the Internet and modify them in real time to keep pace with specials and promotions. Its flagship web site, CBS Switchboard.com, offers a range of functions, content and services including yellow and white pages, product searching, interactive maps and driving directions. Viewed more than 80 million times each month, CBS Switchboard.com is the sister site to www.mapsonus.com, regularly ranked among the 20 most visited travel sites on the web. The company has partnered with America Online to provide a directory platform on their sites. It acquired Envenue, a wireless product searching company, in 2000. Switchboard is majority owned by Viacom and ePresence.

BRANDS/DIVISIONS/AFFILIATES: Viacom CBS Switchboard.com ePresence www.mapsonus.com Nearbuy Envenue

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Douglas J. Greenlaw, CEO Dean Polnerow, Pres. John P. Jewett, CFO Kevin P. Lawler, VP-Human Resources Mark Canon, VP-Bus. Dev.

Phone: 508-898-1122 Fax: Toll-Free: Address: 120 Flanders Road, Westboro, MA 01581 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $20,300 (12 months) 2000 Profits: $-17,000 (12 months) Stock Ticker: SWBD 1999 Sales: $8,300 1999 Profits: $-8,800 1998 Sales: $6,500 1998 Profits: $-5,400 Employees: 91 1997 Sales: $ 600 1997 Profits: $-5,300 Fiscal Year Ends: 12/31 1996 Sales: $ 200 1996 Profits: $-1,500


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $226,200 Stock Purch. Plan: Second Exec. Salary: $184,615 Rapid growth/Relationships with Viacom.



Bonus: Bonus:

$67,000 $76,061


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


429

SYCAMORE NETWORKS INC

www.sycamorenet.com




Y Y Y

Profits: 7





TYPES OF BUSINESS: Telecommunications Equipment-Optical Networking Data Transport Systems Network Management Software

Sycamore Networks, Inc. develops and markets intelligent optical networking products that transport voice and data traffic over wavelengths of light. The company’s product portfolio includes transport, switching and network management products that can be used to build flexible, scalable network infrastructures. Moreover, the firm’s products combine carrier-class hard optic technologies with robust soft optics to create intelligent optical networking products that support rapid provisioning of high-speed bandwidth services. Recently, the company reached an agreement with CoreExpress that permits CoreExpress to deploy the company’s SN 16000 intelligent optical switches to increase availability and provide greater redundancy and network manageability for the CoreExpress Extranet services. The Sycamore SN 16000 optical switch combines the firm’s BroadLeaf Network Operation System’s robust signaling and routing software with innovative hard optic technologies to create a flexible, intelligent platform for the delivery of high-speed services on demand. Furthermore, Sycamore Networks recently introduced the SilvxOSS Server, a server-based software solution that interfaces with existing back-office Operational Support Systems. The SilvxOSS Server is designed to enable service providers to easily extract data from the optical network and integrate it within their existing network management environment to create and maintain new optical services. In the fall of 2000, the firm acquired Sirocco Systems, Inc., a developer and marketer of optical access aggregation, switching and network management products targeted for the metropolitan access and edge markets.

BRANDS/DIVISIONS/AFFILIATES: CoreExpress SN 16000 BroadLeaf Network Operation System SilvxOSS Server Sirocco Systems, Inc. Williams Communications Jabil Circuit, Inc. Merkantildata

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Daniel E. Smith, CEO Daniel E. Smith, Pres. Frances Jewels, CFO/VP-Finance Ryker Young, Sr. VP-Global Sales & Services Richard A. Barry, Chief Tech. Officer Chikong Shue, Exec. VP-Central Eng. Frances Jewels, VP-Admin. Kevin Oye, VP-Bus. Dev. Kurt Trampedach, VP-Int'l Sales John Dowling, VP-Oper. Anita Brearton, VP-Corp. Mktg. Jeff Kiel, Gen. Mgr.-Core Switching Bus. Unit

Phone: 978-250-2900 Fax: 978-256-3434 Toll-Free: Address: 150 Apollo Dr., Chelmsford, MA 01824 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $198,137 (12 months) 2000 Profits: $20,399 (12 months) Stock Ticker: SCMR 1999 Sales: $11,330 1999 Profits: $-19,490 1998 Sales: $ 1998 Profits: $- 693 Employees: 687 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 7/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $125,000 Stock Purch. Plan: Y Second Exec. Salary: $125,000 Proprietary optical switching technology.



Bonus: Bonus:

$650,920 $98,723


Southwest: Y

Midwest:

Southeast: Y


Northeast: Y

International: Y

430


SYSTEMAX INC

www.systemax.com




Profits: 5



Y



TYPES OF BUSINESS: Computer & Software Products, Direct Selling Industrial Equipment Retail Office Furniture Retail

Systemax is a direct marketer of private label and brand name personal desktop computers, notebook computers, computer related products and industrial products in North America and Europe. The company assembles its own PCs, primarily on a build to order basis, and sells them under the trademarks Systemax, Tiger and Ultra. Computers and computer related products accounted for 88% of the company's net sales in fiscal year 2000. Systemax markets its products through an integrated system of branded, full-color direct mail catalogs, proprietary e-commerce Internet sites and direct marketing to business customers. The company targets individuals at major accounts (customers with more than 1,000 employees), mid-sized accounts (customers with 20 to 1,000 employees), small office/home office (SOHO) customers and resellers. Systemax's portfolio of catalogs includes such established brand names as Global Computer Supplies, Misco, HCS Misco, GlobalDirect, ArrowStar, Dartek.com, TigerDirect.com, MidWest Micro and Infotel. The company mailed approximately 157 million catalogs comprising 37 different titles in 2000. In total, Systemax offers over 40,000 brand name and private label products. The firm's computer related products include supplies such as printer toner cartridges and paper; media such as recordable compact disks, floppy disks and magnetic tape cartridges; peripherals such as hard disks, CD-ROM and DVD drives, printers and scanners; memory upgrades; data communication and networking equipment; and packaged software. The company's industrial products include storage equipment such as metal shelving, bins and lockers; light material handling equipment such as hand carts and hand trucks; furniture, small office machines and related supplies; and consumable industrial products such as first aid items, safety items and protective clothing. European operations, which represented 32.5% of net sales for 2000, are generated from nine sales and distribution centers located across Europe: two in England and one each in Scotland, France, Germany, Italy, Spain, the Netherlands and Sweden.

BRANDS/DIVISIONS/AFFILIATES: Global Computer Supplies TigerDirect MidWest Micro Dartek.com Global Industrial Equipment MISCO MacWholesale.com Infotel Distributing

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Richard Leeds, CEO Steven M. Goldschien, Sr. VP/CFO Robert Dooley, Sr. VP-Sales and Mktg. Lillian Berman, Dir.-Human Resources Murray Bower, CIO Michael J. Speiller, Controller Curt S. Rush, Corp. Sec. Curt S. Rush, General Counsel Gilbert Fiorentino, CEO, TigerDirect Paul Mandel, Pres.-MidWest Micro Leslie Biggs, VP-European Oper. Jeff Gregory, VP-Global Equipment Company

Phone: 516-608-7000 Fax: 516-608-7111 Toll-Free: Address: 22 Harbor Park Drive, Port Washington, NY 11050 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,686,100 (12 months) 2000 Profits: $-40,800 (12 months) Stock Ticker: SYX 1999 Sales: $1,754,500 1999 Profits: $36,000 1998 Sales: $1,435,700 1998 Profits: $41,300 Employees: 4,019 1997 Sales: $1,145,400 1997 Profits: $38,800 Fiscal Year Ends: 12/31 1996 Sales: $911,900 1996 Profits: $43,700




Top Exec. Salary: $ Bonus: Second Exec. Salary: $ Bonus: Utilizes catalogs, telemarketing and the Internet/Offers a broad product selection.


Profit Sharing:

$ $


Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


431

TANNING TECHNOLOGY CORP

www.tanning.com




Y

Profits: 36





TYPES OF BUSINESS: Software-Internet Solutions Transaction Processing Software

Tanning Technology is a leading information technology services provider that designs, builds and deploys enterprise solutions for companies throughout the world. The company specializes in large, complex and integrated software solutions that incorporate online transaction processing and large databases. Internet technologies are the focus of Tanning Technology's solutions, enabling direct interaction between customers and business partners on the Internet and among employees over company intranets. The company aims toward solutions for the most challenging and critical problems for the information technology industry, including ultra-high transaction rates (up to millions per hour), large databases (including terabytes of information) and business-critical operational requirements (for reliability, scalability, flexibility and availability). The key solutions of Tanning Technology are e-commerce, enterprise customer relationship management and core operations solutions. The company's e-commerce solutions enable businesses to interact with customers, suppliers and business partners directly over the Internet. The core operations solutions improve business processes such as billing system integration and order, claim, trade and credit card transaction processing. Tanning Technology delivers solutions to the communications, financial services, media and entertainment, healthcare and logistics industries, with clients including Sun Microsystems, E*Trade, eBay, Federal Express, MCI Worldcom, Sprint, Blockbuster and U.S. West.


CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Larry G. Tanning, CEO Larry G. Tanning, Pres. Henry F. Skelsey, CFO John N. Piccone, VP-Mktg./Sales Mark W. Tanning, VP-Human Resources Scott Sleeper, Chief Tech. Officer Mark Landmann, CIO Mark S. Whitfield, Corp. Controller Frederick H. Fogel, General Counsel Bipin Agarwal, Exec. VP/Co-Founder AVR Venkatesa, VP-Tanning Intl. Louis D'Alessandro, VP-Fin. Services Mike Cooper, VP-Service Delivery-North America

Phone: 303-220-9944 Fax: 303-220-9958 Toll-Free: Address: 4600 South Ulster St., Ste. 380, Denver, CO 80237 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $81,978 (12 months) 2000 Profits: $-7,913 (12 months) Stock Ticker: TANN 1999 Sales: $58,500 1999 Profits: $2,400 1998 Sales: $33,300 1998 Profits: $2,300 Employees: 437 1997 Sales: $26,100 1997 Profits: $ 100 Fiscal Year Ends: 12/31 1996 Sales: $12,800 1996 Profits: $2,800


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $234,017 Bonus: Stock Purch. Plan: Second Exec. Salary: $206,500 Bonus: Focus on very large databases and ultra high transaction rates/Excellent client list



$95,631 $78,375


Southwest:

Midwest:

Southeast:


Northeast:

International: Y

432


TECH DATA CORP

www.techdata.com




Y

Profits: 4





TYPES OF BUSINESS: Microcomputer Products, Distribution Peripherals Distribution Systems Distribution Software Distribution Networking Distribution Components Distribution

Tech Data Corporation is a leading full-time distributor of computer hardware and software products worldwide. The firm, a top 100 company on the Fortune 500 list, serves more than 100,000 resellers in the United States, Canada, the Caribbean, Latin America, Europe and the Middle East. In addition to distributing more than 75,000 products from over 1,000 manufacturers and publishers, Tech Data provides extensive pre- and post-sale training, service and support, as well as high-quality configuration and assembly services and a full range of electronic commerce solutions. Tech Data is a premier provider of products and services to the online reseller channel and does business with thousands of resellers via its web site. Using Tech Data's Web Customization toolkit, more than 200 resellers are conducting business electronically with their end users. The company's entire electronic catalog is available online through this software, and its electronic software distribution (ESD) initiative allows resellers and vendors to easily access software titles directly from a secure location on Tech Data's web site. Tech Data owns Computer 2000, a European distributor, and Globelle Corporation, a Canadian IT firm. The company has embraced outsourcing operations through a new business division and an outsourcing deal with GE Capital. Its customers include ASPs, ISPs, Web Integrators, VARs, corporate resellers, systems integrators, system builders, government resellers, exporters, retailers, e-tailers, direct marketers, catalogers and Internet resellers. ComputerWorld magazine recently named Tech Data second on its list of 100 Best Places to Work. The ranking was determined by scores in areas such as salary, benefits, diversity, training and advancement opportunities.

BRANDS/DIVISIONS/AFFILIATES: Tech Data Education Tech Data's Web Customization Toolkit Computer 2000 Globelle Corporation FileMaker Softmart International

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Steven A. Raymund, CEO Nestor Cano, Pres., Worldwide Oper. Jeffery P. Howells, Exec. VP/CFO Elio Levy, Sr. VP-Mktg. Lawrence W. Hamilton, Sr. VP-Human Resources Joanne Steenbergen, VP-IT Systems and Process Dev. Joseph A. Osbourn, Exec. VP/CIO Joseph B. Trepani, Sr. VP/Controller Arthur W. Singleton, Corp. Sec. David R. Vetter, VP/General Counsel Lisa Thibodeau, Sr. VP-Operations William K. Todd Jr., Sr. VP-Logistics and Integration Services C.W. Rogers, VP-Customer Education Arthur W. Singleton, Treas. Perry Monych, Pres., U.S. Oper. Timothy J. Curran, Sr. VP-Sales Rick Reid, Pres., Tech Data Canada Graeme Watt, Pres., European Oper.

Phone: 727-539-7429 Fax: 727-538-7803 Toll-Free: 800-553-7976 Address: 5350 Tech Data Dr., Clearwater, FL 33760 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $16,991,750 (12 months) 2000 Profits: $127,501 (12 months) Stock Ticker: TECD 1999 Sales: $11,528,999 1999 Profits: $128,952 1998 Sales: $7,056,619 1998 Profits: $89,485 Employees: 9,575 1997 Sales: $4,598,941 1997 Profits: $56,973 Fiscal Year Ends: 1/31 1996 Sales: $3,086,620 1996 Profits: $21,541


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $800,000 Bonus: $800,000 Stock Purch. Plan: Y Second Exec. Salary: $400,000 Bonus: $200,000 One of the world's largest and most successful full-service distributors of PC products.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


433

TELE2 AB

www.tele2.com




Profits: 1




Y


TYPES OF BUSINESS: Local Telephone Service (International) Cable TV Systems Integration Internet Services Fixed-line Phone Services

Tele2 AB, also known as the Tele2 Group, is a leading Scandinavian telecommunications company making rapid inroads into Europe. Its telephony, data network and Internet services cater to 11 million people in 20 countries. The company, a spin-off of Industriforvaltnings AB Kinnevik formerly known as Netcom AB, operates Tele2 in Sweden, Tele2 A/S in Denmark and Tele2 Norway. Additionally, Tele2 AB operates NätTeknik and Datametrix, companies specializing in systems integration; Optical Telecom and 3C Communications, purveyors of public telephony and public Internet services; and Kabelvision, a Swedish cable TV services company. Other brand name telecommunication products are offered through Comviq and Tele2Mobil in Sweden, NetCom ASA in Norway and through subsidiary Ritabell (Q GSM) in Estonia. Comviq GSM provides Sweden with mobile telecommunications services. The firm’s Societe Europeenne de Communication subsidiary, based in Luxembourg, boasts 5 million subscribers. The firm recently announced plans to acquire Baltkom GSM, the second largest telecommunications company in Latvia. The company also partnered with SAS, the largest airline firm in Scandinavia, and Amadeus, a supplier of global distribution systems, to launch an electronic travel marketplace, with Bennett BTI handling ticket and customer support functions. Targeted towards Nordic consumers, the new venture, known as the Nordic Travel Hub, will appeal to businesses and private travelers with a range of travel management functions and solutions.

BRANDS/DIVISIONS/AFFILIATES: everyday.com Tele2 Group Baltkom GSM Comviq GSM Datametrix Kabelvision NetCom AB Societe Europeenne de Communication

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Lars-Johan Jarnheimer, CEO Lars-Johan Jarnheimer, Pres. Hakan Zadler, Sr.VP/CFO Fredrik Berglund, Pres., Tele2 Sweden AB Mktg. and Sales Lars-Erik Svegander, Mgr., Tele2 Sweden AB Human Resources Krister Skalberg, Dir.-Tech. Malin Rydberg, Mgr.- Info. Krister Skalberg, Dir.-Oper. Hakan Zadler, Treasurer Markus Takte, Pres., Tele2 Norway AS Kenneth Gustafsson, Pres., Tele2 A/S Denmark Ib Anderson, Dir.-Network Oper. Magnus Mandersson, Market Area Dir.-Branded Goods and Services

Phone: +46-8-562-00-40 Fax: +46-8-562-000-40 Toll-Free: Address: Skeppsbron 18, PO Box 2094, Stockholm, SE-103 13 Sweden

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,258,053 (12 months) 2000 Profits: $-38,438 (12 months) Stock Ticker: TLTOB 1999 Sales: $827,396 1999 Profits: $398,200 1998 Sales: $602,191 1998 Profits: $16,500 Employees: 1,747 1997 Sales: $407,177 1997 Profits: $13,600 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Major share of Scandinavian Internet service market.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International: Y

434


TENFOLD CORP

www.10fold.com




Y

Profits: 90





TYPES OF BUSINESS: Software-eBusiness Insurance applications Investment management applications Healthcare applications Energy applications Financial services applications Communications

Tenfold Corporation is an applications provider for the communications, energy, financial services, healthcare and insurance industries. Its software covers a range of vital business functions, including order procurement, product shopping, inventory assessment, check processing and more. With the help of its proprietary product line, the company works closely with customers to deliver software packages and customize them to clients’ needs without unnecessary delay. Tenfold's patented Universal Application system allows them to automate the installation process without having to write new code, saving time and technical effort. In addition, Tenfold offers training and support to speed employees through the learning process and extend the lifetime of its products. Applications are scalable and can be easily updated if more services are required. However, the company weathered a difficult year in 2000 after a falling out with three former customers. Crawford and Co. and Utica Nation both demanded a refund and threatened legal proceedings, while a third unnamed company also asked for its money back. Current clients include Ameritech, Barclays Global Investors, Chase Manhattan Bank, Cedars Sinai, Enron, Franklin Templeton, Loomis Sayles & Company, Trinity Health, Oppenheimer Capital and TIG Insurance.

BRANDS/DIVISIONS/AFFILIATES: Universal Application Insurance Xpress ClaimsXpress Billing Xpress EnergNow! TradeNow! BillingNow!

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Nancy M. Harvey, CEO Nancy M. Harvey, Pres. Martin F. Peterson, CFO Bernard C. Mazon, Sr. VP-Sales and Mktg. Jeffrey L. Walker, Chief Tech. Officer Sameer E. Shalaby, Sr. VP - Dev. John Kealey, Pres., TenFold Communications Don Jefferis, Pres., TenFold Energy Adam Slovik, Sr. VP-Applications Products

Phone: 801-495-1010 Fax: 801-495-0353 Toll-Free: 800-TENFOLD Address: 180 W. Election Road, Draper, UT 84020 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $62,806 (12 months) 2000 Profits: $-80,142 (12 months) Stock Ticker: TENF 1999 Sales: $92,429 1999 Profits: $5,867 1998 Sales: $40,167 1998 Profits: $1,723 Employees: 565 1997 Sales: $14,123 1997 Profits: $- 600 Fiscal Year Ends: 12/31 1996 Sales: $3,015 1996 Profits: $- 99


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $500,000 Stock Purch. Plan: Y Second Exec. Salary: $275,000 Excellent client list/Focus on specific industries.



Bonus: Bonus:

$382,444 $200,000


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y


435

TERAYON COMMUNICATION SYSTEMS Industry Group Code: 334110 Ranks within this company's industry group: Sales: 6 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y

www.terayon.com

Profits: 9





TYPES OF BUSINESS: Computer Networking Equipment-Two-Way Data Transmission Digital Subscriber Line Systems

Terayon Communication Systems, Inc. provides broadband systems and solutions for the delivery of advanced voice, data and video services over cable, telecommunications and satellite networks. The company’s solutions enable its customers to use their current network architectures to deliver broadband services, which speeds market delivery and reduces the need for costly network upgrades. The firm’s CherryPicker digital video management system gives cable, satellite and telecommunications network operators increased choice, control and flexibility in managing their digital video content. CherryPicker provides statistical remultiplexing for highest channel efficiencies, customization of local digital program lineup, data injection and encapsulation and powerful variable-bit-rate compression. Recently, Adelphia Communications ordered a number of CherryPicker systems in a deal valued at $5.5 million. The company recently launched BandLeader, an end-to-end Voice Over Internet Protocol (VoIP) platform for cable operators to transport carrier-class voice services over large-scale hybrid fiber coax networks. BandLeader’s Switched VoIP architecture allows operators to leverage current broadband infrastructures to simultaneously deliver telephony, data, video programming and other broadband networks via a cost-effective VoIP solution. In the summer of 2000, Terayon Communication Systems entered into an agreement with Siemens Atea to jointly develop and supply backbone IP solutions to provide enhanced, value-added voice and data services with endto-end capabilities to ensure the highest level of performance. Consequently, Siemens Atea customers worldwide deploy the company’s HighLink routers, which provide bandwidth management, traffic prioritization, security, Virtual Private Networking and routing capabilities. Terayon Communication Systems sponsors activities such as billiards, bowling and miniature golf nights, walkathons and ice cream socials for its employees and their families. Moreover, the company treats employees to a five-day vacation in Hawaii once a year.

BRANDS/DIVISIONS/AFFILIATES: CherryPicker Adelphia Communications BandLeader Siemens Atea HighLink TeraComm

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Zaki Rakib, CEO Shlomo Rakib, Pres. Ray M. Fritz, CFO Shlomo Rakib, Chief Tech. Officer Lee Stalcup, VP-Mfg. Oper. Edward Lopez, General Counsel Alon Carmeli, VP-Corp. Dev. & Strategy John Giddings, Mgr.-Public Rel. Rich Prodan, Chief Scientist Gershon Schatzberg, VP-Tech. Service & Support Adrian Jones, VP-Tech. Sales Daniel Olieski, Gen. Mgr.-Cable Voice Solutions

Phone: 408-727-4400 Fax: 408-727-6205 Toll-Free: Address: 2952 Bunker Hill Ln., Santa Clara, CA 95054 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $339,500 (12 months) 2000 Profits: $-180,800 (12 months) Stock Ticker: TERN 1999 Sales: $97,000 1999 Profits: $-64,100 1998 Sales: $31,700 1998 Profits: $-23,200 Employees: 817 1997 Sales: $2,100 1997 Profits: $-22,500 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-10,700




Profit Sharing:

Top Exec. Salary: $232,500 Second Exec. Salary: $232,500 Contracts with major cable firms such as Time Warner.


Bonus: Bonus:

$66,600 $45,000


Southwest:

Midwest:

Southeast:


Northeast:

International: Y

436


TERRA LYCOS SA

www.terralycos.com



Y Y



Profits:

Y



Y

Y


TYPES OF BUSINESS: Online Portal-Global Search Engine Internet Access (ADSL, Dial-Up, Standard) Content Channels Telecommunications Services Internet Advertising and Marketing Business-to-Business E-Commerce Services Online Communities and Chat Groups Instant Messaging Services

Formed in May 2000 from the merger of Terra Networks, S.A. and Lycos, Inc., Terra Lycos is a globally-based provider of web content and access (standard and free, ADSL and traditional dial-up). It aims to be the most frequented online destination in the world and has made much headway towards that goal in the international market, holding the lead position in four of its eight primary markets - Canada, Korea, Latin America and the U.S. Hispanic market. The fruits of this effort have made it a leader in the Spanish and Portuguese-speaking markets. The firm’s business offerings include directories and yellow pages, e-commerce ventures, e-mail, content channels, Internet advertising and marketing services, community and chat group hosting, search engines, web portals and unified messaging systems. It has sought to maximize its market penetration through joint ventures with Singapore Telecom in Asia, Bell Canada in Canada, Bertelsmann in Europe, the Sumitomo Corporation in Japan and the Mirae Corporation in Korea, along with partnerships with media giants like Disney, Knight Ridder, Reuters and Bloomberg. The company’s reach extends through 140 web sites in 41 countries, including sites such as Angelfire.com, Gamesville.com, HotBot, HotWired, Lycos.com, Tripod, Wired News and its Quote.com subsidiary, bringing a total of 90 million unique visitors every month through 7 billion page views. More than 5 million customers access the firm’s sites through Terra Lycos, the leading Internet service provider (ISP) in Chile, Guatemala, Peru and Spain and the second-largest ISP in Brazil and Mexico. Through its well-received efforts on the wireless web, Terra Lycos has enlisted 20 million users in a market that is projected to reach $36 billion by 2003. The firm’s numerous relationships with e-commerce corporations have increased its presence in business-tobusiness travel, books and music, financial products, computer hardware and software such as its InstanTerra messaging service, the offspring of a partnership with Lotus. Terra Lycos recently laid off 15% of its workforce.

BRANDS/DIVISIONS/AFFILIATES: InstanTerra Quote.com, Inc. HotBot Terra Networks, S.A. Lycos, Inc. Lotus Bertelsmann Telefonica

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Joaquim Agut, Exec. Chairman Abel Linares, COO Elias Rodriguez-Vina, CFO Antonia Botas, Sr. VP-Marketing John McMahon, Sr. VP-Human Resources Timothy Wright, Chief Tech. Officer Jose J. Mateu, Sr. VP-Legal Edward M. Phillip, Sr. VP-Strategic Planning and Mergers and Acq. Jeffrey S. Bennett, Sr. VP-Global Sales and Business Dev. Madeline S. Mooney, Sr. VP-Corp. Comm. Antonio de Esteban, Sr. VP-Audit Carmen Casares, Sr. VP-Labor Relations and Compliance Antonio Garcia-Urgeles, Sr. VP-Latin American Oper. Stephen J. Killeen, Pres., Terra Lycos U.S.

Phone: +34-91-452-3000 Fax: 781-370-2600 Toll-Free: Address: Calle Nicaragua, 54, Barcelona, Spain

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 6 months. 2000 Sales: $75,600 ( 6 months) 2000 Profits: $-245,100 ( 6 months) Stock Ticker: TRLY 1999 Sales: $46,162 1999 Profits: $-74,810 1998 Sales: $11,161 1998 Profits: $-3,442 Employees: 928 1997 Sales: $2,343 1997 Profits: $-1,384 Fiscal Year Ends: 12/31 1996 Sales: $ 700 1996 Profits: $-1,200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $170,000 Stock Purch. Plan: Second Exec. Salary: $163,000 One of the world's largest web content and access providers.



Bonus: Bonus:

$80,000 $80,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


437

TESSCO TECHNOLOGIES INC

www.tessco.com




Y

Profits: 5





TYPES OF BUSINESS: Wireless Communications Cellular Components Paging Components Wireless Internet Components Broadband Components Fixed Wireless Components Data Components

TESSCO Technologies, Inc. is a distributor of products and services in the wireless communications industry. Its products make up the backbone of wireless voice, data, messaging, tracking and Internet systems. They firm is a clearinghouse for more than 25,000 products from 380 manufacturers and contracts, with more than 8,500 business customers and 17,000 consumers per month. Representative customers include cellular and PCS telephone operators, wireless ISP and paging carriers, fixed wireless and mobile radio-dispatch operators, integrators, contractors and dealers, and individual users. Its Maryland-based Global Logistics Center headquarters employ a dedicated information technology platform to integrate operations and coordinate activity with its Hunt Valley, Maryland and Reno, Nevada fulfillment centers. The company's strategy is to anticipate, catalog and sell products required by its constituent industries, comprising a range of products that can be broadly characterized as base site infrastructure, subscriber accessory and test and maintenance. Prices for everything from simple hardware items to sophisticated spectrum analyzers vary from less than $1.00 to over $30,000. It principally traffics in manufacturer brand name products, though a variety of subscriber accessory products are developed and offered under proprietary labels such as Wireless Solutions. Major name customers include Bell Atlantic, GTE and PageNet.

BRANDS/DIVISIONS/AFFILIATES: Wireless Solutions Inc. Cartwright Communications Company Tessco de Mexico S.A. Tessco Communications Company Tessco Financial Corporation Tessco Service Solutions, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert B. Barnhill Jr., CEO Robert C. Singer, CFO Richard A. Guipe, Sr. VP-Sales & Mkt. Dev. Patrick J. Bennett, Sr. VP-Solutions Dev. & Mktg. David Young, Controller Mary Lynn Schwartz, Corp. Sec. Mary Lynn Schwartz, Chief Admin. Officer Randolph S. Wilgis, Sr. VP-New Bus. Dev. Douglas A. Rein, Sr. VP-Fulfillment and Oper.

Phone: 410-229-1000 Fax: 410-527-0005 Toll-Free: 800-508-5444 Address: 11126 McCormick Rd., Hunt Valley, MD 21031-1494 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $196,800 (12 months) 2000 Profits: $5,500 (12 months) Stock Ticker: TESS 1999 Sales: $160,600 1999 Profits: $2,000 1998 Sales: $131,700 1998 Profits: $3,400 Employees: 388 1997 Sales: $147,100 1997 Profits: $4,200 Fiscal Year Ends: 3/31 1996 Sales: $92,300 1996 Profits: $4,000


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $307,693 Stock Purch. Plan: Y Second Exec. Salary: $175,769 Offers a wide variety of products/services.



Bonus: Bonus:

$150,000 $70,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

438


THEGLOBE.COM INC

www.theglobe.com



Y


Profits: 24





TYPES OF BUSINESS: Diversified Portal

TheGlobe.com is a web portal, uniting millions of users online over shared interests. Organized around a diverse band of interest groups, the company enables members to congregate with other online denizens and build their own web sites around themes such as art, business, entertainment, life, news, romance, metro, sports, technology and travel. Content providers include Reuters, E! Online, Thomson Investors Network, SonicNet, UPI and C/NET. TheGlobe.com Network is comprised of TheGlobe.com community and leading online game sites HappyPuppy.com, GamesDomain.com, KidsDomain.com and ConsoleDomain.com. Original initiatives like Accompany, Inc., a group buying club for product lines such as computers, entertainment, home and garden, software and sports and fitness, have kept the company on the cutting edge of user incentive programs. Globe Clubs, a premium email list provider, and Upublish!, a features-rich web site builder, have also strengthened ties with the online community. The company’s primary revenue stream flows from advertising, attracting industry luminaries such as Bellsouth, Compaq, Disney, Intel, Kellogg’s, Microsoft, Toshiba and Verizon. Additional revenues are generated through e-commerce arrangements and the sale of membership subscriptions for enhanced services. The New York Times called TheGlobe.com an interactive Nightline, and the site has also received coverage from the BBC, CNN, CNBC, Reuters and Dow Jones, as well as dozens of other U.S. publications. The company recently laid off 31% of its workforce, releasing 59 people.

BRANDS/DIVISIONS/AFFILIATES: HappyPuppy.com GamesDomain.com KidsDomain.com Computer Games Online Computer Games Magazine Chips and Bits Homepage Builder Email Clubs

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Charles M. Peck, CEO Dean S. Daniels, Pres. Dean S. Daniels, COO Stephanie Hauge, CFO David Tonkin, Dir.-Human Resources Vance Huntley, Chief Tech. Officer Edward A. Cespedes, VP-Corp. Dev. Ronald Diprete, Dir.-Corp. Dev.

Phone: 212-894-3600 Fax: 212-367-8588 Toll-Free: Address: 120 Broadway, 22nd Fl., New York, NY 10027 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $29,900 (12 months) 2000 Profits: $-103,900 (12 months) Stock Ticker: TGLO 1999 Sales: $18,600 1999 Profits: $-49,601 1998 Sales: $5,500 1998 Profits: $-16,000 Employees: 197 1997 Sales: $ 770 1997 Profits: $-3,600 Fiscal Year Ends: 12/31 1996 Sales: $ 229 1996 Profits: $- 750


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $250,000 Stock Purch. Plan: Second Exec. Salary: $200,000 A be all things to all people strategy.



Bonus: Bonus:

$50,000 $50,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International:


439

THESTREET.COM INC

www.thestreet.com



Y


Profits: 4





TYPES OF BUSINESS: Online Financial Information

TheStreet.com, Inc. is a comprehensive web-based provider of financial news, commentary and information, tapping its online network and web of conferences, books, wireless and broadband ventures to attract 3.3 million unique viewers per month and 160 million page views in the fourth quarter of 2000 alone. The editorial team is composed of more than 80 financial journalists publishing approximately 50 original news stories and commentaries each business day on market events as they break. Partnerships with industry behemoths such as America Online, Yahoo, Phillips Publishing and the Ha’aretz group, among others, help to strengthen content and increase market share. Many of TheStreet's editors, reporters and outside contributors are featured on TheStreet.com, a weekly television investing show co-produced and aired on the FOX News Channel. Revenues are derived primarily from advertising sales and subscriptions to RealMoney.com for active investors, SmartPortfolio.com for newsweekly readers, ipoPros.com for IPO enthusiasts and TheStreetPros.com for market professionals. The company plans a shift towards subscription newsletters to institutional investors to strengthen lackluster revenues. The company’s financial woes have forced it to lay off 40 people or 20% of its staff, shut down a joint venture with the New York Times and close its British operations. The turmoil has caused several of its senior editors to part ways, including the former editor in chief. In order the uphold a high standard of professional integrity, TheStreet.com does not allow editorial staffers to invest in individual stocks other than TheStreet.com. There are no restrictions on employees' investments in mutual funds.

BRANDS/DIVISIONS/AFFILIATES: TheStreet.co.uk RealMoney.com SmartPortfolio.com ipoPros.com TheStreetPros.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Thomas J. Clarke, CEO James Lonergan, COO Lisa Mogensen, CFO Jason Young, VP-Advertising Sales and Bus. Dev. Gerard Conlon, VP-Human Resources Daniel K. Appelquist, VP-Global Tech. David Willen, Chief Tech. Officer Gautam Guliani, VP-Software Engineering Jordan Goldstein, VP-General Counsel Paul Karatzas, VP-Oper. Dave Kansas, Editor-In-Chief/Chief Strategic Officer Abby Marr, VP-Planning/Communications David Sturman, VP-Software Dev. Marc Stockman, VP-Product Dev. Evan Turtel, VP-System Dev.

Phone: 212-271-4004 Fax: 212-271-4005 Toll-Free: Address: 2 Rector St., 14th Fl., New York, NY 10006 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $23,308 (12 months) 2000 Profits: $-61,951 (12 months) Stock Ticker: TSCM 1999 Sales: $14,316 1999 Profits: $-33,633 1998 Sales: $4,623 1998 Profits: $-16,358 Employees: 188 1997 Sales: $ 589 1997 Profits: $-5,764 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-1,733


ESOP Stock Plan: Y Profit Sharing: Stock Purch. Plan: Rapid growth/High Visibility.




Bonus: Bonus:

$150,000 $40,500


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

440


TIBCO SOFTWARE INC

www.tibco.com




Y

Profits: 61





TYPES OF BUSINESS: Computer Software-Internet Consulting and Support Services

TIBCO Software, Inc. is a leading provider of real-time infrastructure software for the Internet that enables businesses to dynamically link internal operations, business partners and customer channels. The company’s products enable the real-time distribution of information through The Information Bus, a publishing and subscribing technology that integrates and delivers market data such as stock quotes, news and other financial information. Recently, the firm entered into a global business and technology alliance with ProAct Technologies Corp. to provide companies with an integrated suite of hosted applications for deploying human resources-focused business-to-workforce portals. TIBCO Software provides ProAct with the real-time integration, business-to-business connectivity and portal infrastructure necessary to support its new human resources-focused portal. Moreover, the company’s infrastructure and business process automation technology enables ProAct’s portal to readily extend to and integrate with multiple ProAct products and valueadded Application Service Provider offerings. Additionally, TIBCO Software recently extended an existing alliance with Deloitte Consulting to enable health care organizations to integrate, extend and connect their current and new information technology systems. Utilizing the TIBCO ActiveEnterprise e-Business product suite, the companies have developed an enterprise application integration solution that provides health care organizations with pre-configured templates and connectors necessary for enterprise-wide data integration and transformation, as well as business process coordination and enterprise monitoring. In the fall of 2000, the firm entered into a technology alliance with ObjectSpace to enable companies to seamlessly integrate and publish web documents and web processes. ObjectSpace uses the company’s Extensibility product line, an enterprise class platform for the deployment of XML-enabled e-Business applications, to power its OpenBusiness business-tobusiness integration solution.

BRANDS/DIVISIONS/AFFILIATES: The Information Bus ProAct Technologies Corp. Deloitte Consulting ActiveEnterprise ObjectSpace Extensibility Oilspace, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Vivek Y. Ranadive, CEO Vivek Y. Ranadive, Pres. Paul G. Hansen, CFO/Exec. VP-Finance Rajesh U. Mashruwala, Exec. VP-Mktg. & Sales Richard M. Tavan, Exec. VP-Eng. Robert P. Stefanski, Sec. Robert P. Stefanski, General Counsel Richard M. Tavan, Exec VP-Oper. Fred Meyer, Chief Mktg. Officer Frank Bergandi, Sr. VP-Worldwide Sales & Field Oper.

Phone: 650-846-5000 Fax: 650-846-5005 Toll-Free: Address: 3165 Porter Dr., Palo Alto, CA 94304 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $251,797 (12 months) 2000 Profits: $-24,951 (12 months) Stock Ticker: TIBX 1999 Sales: $96,440 1999 Profits: $-19,481 1998 Sales: $52,757 1998 Profits: $-12,951 Employees: 934 1997 Sales: $35,274 1997 Profits: $-4,663 Fiscal Year Ends: 11/30 1996 Sales: $30,315 1996 Profits: $-4,640


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $300,000 Stock Purch. Plan: Y Second Exec. Salary: $265,000 Patented technology enables connections to disparate data sources.



Bonus: Bonus:

$530,822 $468,893


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


441

TICKETMASTER

www.ticketmaster.com



Y

Y


Y

Profits: 9



Y



TYPES OF BUSINESS: Performing Event Ticket Sales City Directories Online Entertainment Data Event Ticket Sales Software Event Management

Ticketmaster ranks as the world’s leading ticket vendor, local online city network and online paid personal site as measured by ticket sales, revenue and number of unique users. Through a seamless network of 3,500 retail Ticket Center outlets, 20 worldwide telephone call centers and online site ticketmaster.com, the company sells 83 million tickets a year with a dollar worth of $3.2 billion. With 6,200 clients worldwide and a virtual lock on ticket services to arenas, stadiums, performing arts venues and theaters, the Los Angeles-based company is the undisputed heavyweight of its industry. Ticket orders are generated through its operator-staffed call centers, independent sales outlets and the ticketmaster.com Web site. Revenue stems chiefly from convenience and handling charges for tickets sold on customers' behalf. The company uses a locked-in arrangement where it serves as the exclusive agent for its clients and generally bears no financial risk for unsold tickets. It expects continued revenue growth from an increase in the number of concerts, theatrical and family shows, the construction of new and larger facilities, an increase in the number of professional sports teams and the development of new sports leagues. It is majority owned by USA Networks and has been included in the parent company’s corporate hierarchy, under the Information and Services division. Ticketmaster's online businesses can be described as city guides, ticketing, personals and camping reservations. Holdings include Citysearch, a nationwide city guide; Match.com, a profitable matchmaking service with nearly 9 million registrations and 1.5 million unique users; TicketWeb, a web-based ticketing software and service provider; 2b Technology, an event management company; and LiveDaily, a content provider for music aficionados. Ticketmaster.com sells tickets to more than 350,000 events each year. The company recently acquired Evite.com, a provider of online activity planning solutions. Ticketmaster offers employees full benefits, vacation and paid leave.

BRANDS/DIVISIONS/AFFILIATES: Evite.com CitySearch Match.com TicketWeb 2b Technology LiveDaily USA Networks Ticket Center

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. John Pleasants, CEO John Pleasants, Pres. Timothy Wood, COO-Ticketing Thomas McInerney, CFO Christopher Neimeth, Exec. VP-National Sales Daniel R. Goodman, General Counsel Jeff Kline, Exec. VP Dan Marriott, Exec. VP-Corp. Strategy and Dev. Adrienne Becker, VP-Corp. Affairs Tom Stockham, Pres.-Access and Emerging Bus. Steven Trepp, Pres.-Citysearch Cindy Hennesey, Pres.-Match.com Jon Miller, Pres./CEO-USA Networks, Info. and Services

Phone: 213-639-6100 Fax: Toll-Free: Address: 3701 Wilshire Boulevard, Los Angeles, CA 90010 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $220,644 (12 months) 2000 Profits: $-224,211 (12 months) Stock Ticker: TMCS 1999 Sales: $105,303 1999 Profits: $-121,368 1998 Sales: $27,873 1998 Profits: $-17,219 Employees: 4,500 1997 Sales: $9,905 1997 Profits: $2,347 Fiscal Year Ends: 12/31 1996 Sales: $1,196 1996 Profits: $- 615


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $235,000 Stock Purch. Plan: Second Exec. Salary: $200,000 Relationship with USA Networks/Leading market share.



Bonus: Bonus:

$50,000 $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

442


TICKETS.COM INC

www.tickets.com




Y

Profits: 7



Y



TYPES OF BUSINESS: Online Entertainment Event Ticket Sales Ticket Sales

Tickets.com, Inc. figures most prominently as a ticketing solutions provider for venues and organizations. Thousands of entertainment organizations such as performing arts centers, professional sports organizations and stadiums and arenas in the U.S., Canada, Europe, Australia and Latin America rely on its products to facilitate mass ticket vending and distribution. The company’s proprietary software, retail outlets, call centers and voice response systems deliver an array of services for client ticketing needs. For firms seeking a more in-depth solution, the Ticketing Gateways e-commerce distribution platform enables a full suite of services. In addition, the company sells tickets directly to consumers and provides ticketing options for travel on its web site, including such options as plane reservations, tickets for museums and other attractions and e-mail reminders about upcoming events. Tickets.com is the exclusive ticketing services provider for the 2002 Winter Olympic Games, the first time that tickets for the Olympics have been sold online, and is also an official ticketing partner of MLB.com. A partnership with EncrypTix, Inc. will develop secure technology to print event tickets at home for online users. The Tickets.com merger with First Call International, the second-largest ticket distributor in the United Kingdom, is expected to facilitate Tickets.com’s entry into the European market.

BRANDS/DIVISIONS/AFFILIATES: EncrypTix, Inc. First Call International TicketMaker Professional PASS Prologue Ticketing Gateways

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Thomas Gimple, CEO Dan M. Afrasiabi, Div. Pres.-Ticketing Services Group Eric P. Bauer, CFO Deborah Dirker, Dir.-Human Resources Eric P. Bauer, Exec. VP-Admin. Andrea W. Donkin, Div. Pres.-Internet Ticketing Group Christopher Goodhart, Div. Pres.-International Group Randall Oliver, Press Contact

Phone: 714-327-5400 Fax: 714-327-5410 Toll-Free: Address: 555 Anton Blvd., 12th Fl., Costa Mesa, CA 92626 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $58,700 (12 months) 2000 Profits: $-105,700 (12 months) Stock Ticker: TIXX 1999 Sales: $45,917 1999 Profits: $-63,500 1998 Sales: $29,500 1998 Profits: $-34,900 Employees: 704 1997 Sales: $11,600 1997 Profits: $-6,100 Fiscal Year Ends: 12/31 1996 Sales: $1,200 1996 Profits: $-3,200


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $282,000 Stock Purch. Plan: Second Exec. Salary: $236,400 Operates in a good niche/Rapidly growing sales.



Bonus: Bonus:

$275,000 $


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y


443

TMP WORLDWIDE INC

www.tmp.com





Profits: 2

Y Y Y




TYPES OF BUSINESS: Advertising-Internet Yellow Pages Advertising Full-service Advertising Online Careers Sites Executive Recruiting Call Center Operations Fulfillment Services

TMP Worldwide, Inc. is a marketing services, communications, executive search and technology company that concentrates on career-related advertising. It is the world’s largest recruitment advertising agency, the 10th largest web publisher and 14th largest advertising agency in the world, with a roster of clients that includes more than 90 of the Fortune 100 and more than 480 of the Fortune 500. The company is also the world's largest Yellow Pages advertising agency, placing ads for its clients in directories all across the United States. With 9,500 employees in 32 countries, TMP Worldwide is poised to make gains and compound growth in the years ahead. Its flagship brand, Monster.com, is the leading online careers site, with an archive of 10 million resumes in its resume database and 15 million job seeker members registered. The firm’s services include development of creative content, media planning, production and placement of corporate advertising and market research, conducted through traditional media such as newspapers, yellow page directories and the Internet. The company also provides executive and mid-level search services. It also offers direct marketing and customer relations services such as call center operations and order fulfillment. TMP has acquired Morgan & Banks Limited, top U.S. recruitment company LAI Worldwide and UKbased executive headhunter HW Group as part of its global expansion strategy.

BRANDS/DIVISIONS/AFFILIATES: Monster.com HW Group Be the Boss MedSearch Dealer Locator Austin Knight Morgan & Banks, Ltd. LAI Worldwide

CONTACTS: Note: Officers with more than one job title may be

intentionally listed here more than once. Andrew J. McKelvey, CEO James J. Treacy, COO Bart W. Catalane, Sr. VP/CFO Paul M. Camara, Exec. VP-Creative, Sales and Mktg. Margaretta Cullen, Sr. VP-Global Human Resources Brian Farrey, Chief Tech. Officer Jane L. Aboyoun, CIO James J. Treacy, Exec. VP-Finance and Strategy Jeff Taylor, CEO, TMP Interactive, Monster.com Steven B. Potter, CEO, Exec. Search Steve Pogorzelski, Monster.com, Group Pres. - Sales, Mktg. and Customer Relations Robert O'Connell, Monster.com, Group Pres. - Finance, Human Resources and Admin.

Phone: 212-351-7000 Fax: 646-658-0540 Toll-Free: Address: 622 Third Avenue, New York, NY 10017 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,291,700 (12 months) 2000 Profits: $56,900 (12 months) Stock Ticker: TMPW 1999 Sales: $909,000 1999 Profits: $-8,000 1998 Sales: $771,800 1998 Profits: $34,900 Employees: 9,500 1997 Sales: $541,800 1997 Profits: $41,800 Fiscal Year Ends: 12/31 1996 Sales: $227,695 1996 Profits: $-49,600


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $500,000 Bonus: $ Stock Purch. Plan: Second Exec. Salary: $475,000 Bonus: $118,750 Leadership in recruitment advertising and Internet advertising/World's largest yellow pages ad agency.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

444


TPN HOLDINGS PLC

www.townpagesnet.com



Y Y



Profits:

Y Y




TYPES OF BUSINESS: Community News Sites-U.K. Advertising Web Site Design Informations Services

TPN Holdings PLC is a holding company with subsidiaries that offer Internet, new media, polling and advertising services, primarily in the U.K. Its five subsidiaries in the U.K. are Avatar Interactive Ltd., BuyersGuide PLC, Research Sales Inc., Mobria Ltd. and WWW.CO.UK. Avatar Interactive Ltd. specializes in value added ecommerce solutions, kiosk solutions for the retail and travel markets and the provision of local and national information in the U.K. through its Town Pages, an interactive Internet information service that entitles users to access information about tourist attractions, hotels, restaurants, public transportation schedules, real estate listings, employment opportunities, local news, sports and weather nationwide. BuyersGuide PLC is an online procurement and specification index for government officials. Research Sales, Inc., an American property based in North Carolina, operates Rasmussen Research, a low-cost, high-tech conductor of telephone surveys that makes its information available on its Portrait of America web site. Mobria Ltd. provides advertising, marketing, communications, and web site design services. WWW.CO.UK targets the cinema and property markets through publishing and online concerns. Clients include Ericsson, Samsung, HSBC, Allaire and Leicester, Equant, Grand Hotels Group and Enteraction TV.

BRANDS/DIVISIONS/AFFILIATES: Avatar Interactive Ltd. BuyersGuide Plc. Research Sales Inc. WWW.CO.UK Mobria Ltd. Town Pages UK PropertyChannel.com Summerfields Publishing

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert Bradshaw, Interim CEO Andrew Neville Lyndon-Skeggs, Pres. Richard I. Walker, CFO James Wilkinson, VP-IT Brian Green, Financial Controller John Holder, Web Editor Barry B. J. Charles, VP and Dir. Scott Rasumussen, Managing Dir., Research Inc. Jeffery Spector, Managing Dir., WWW.CO.UK Robert Dillon, Managing Dir., Mobria Limited

Phone: 44-1420-543-468 Fax: 44-1420-541-322 Toll-Free: Address: 11 Market Sq., Alton, Hampshire, GU34 1HD UK

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 9 months. 2000 Sales: $8,200 ( 9 months) 2000 Profits: $-3,600 ( 9 months) Stock Ticker: TPN 1999 Sales: $10,267 1999 Profits: $-2,915 1998 Sales: $1,600 1998 Profits: $-1,200 Employees: 270 1997 Sales: $ 1997 Profits: $- 500 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 200


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ An early leader in community portals in the U.K.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast: Y


Northeast:

International: Y


445

TRADESTATION GROUP INC

www.tradestation.com


Y



Profits: 4





TYPES OF BUSINESS: Online Stock Brokerage Brokerage Stock Market Software Financial Information

TradeStation Group, Inc. is the parent company of two subsidiaries, TradeStation Securities, Inc. and TradeStation Technologies, Inc., that target the active stock trader market. TradeStation Securities is a brokerage firm oriented towards professionals and institutions that offers direct-access order-routing services. TradeStation Technologies provides stock market software, financial news and up-to-the-minute market information. Its flagship software product, TradeStation, has racked up over a $100 million in sales since its 1991 release and has found a place on thousands of terminals worldwide due to its adoption by Bridge Telerate, formerly Dow Jones Markets. The company’s software applications, often selling for upwards of $2,000, have been licensed and used by tens of thousands of registered customers, a client base the firm hopes to expand with updated product offerings such as the Internet-based TradeStation Brokerage platform, rolled out in mid-2001. With product offerings widely held to be industry standards and over $20 million in cash and marketable securities in the bank, the company expects its revenues will continue to increase.

BRANDS/DIVISIONS/AFFILIATES: TradeStation OptionStation RadarScreen SuperCharts RadarScreen WindowOnWallStreet.com Telerate

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. William R. Cruz, Co-CEO Salomon Sredni, Pres. Salomon Sredni, COO David H. Fleischman, VP Finance/CFO Janette Perez, VP-Advertising Marc J. Stone, Corp. Sec. Marc J. Stone, General Counsel Steven zum Tobel, VP-Brokerage Oper. Marc J. Stone, VP-Corp. Dev. Sean M. Davis, VP-Investor and Media Rel. Ralph L. Cruz, Co-CEO Roger L. Shaffer, VP-Brokerage Compliance Farshid Tafazzoli, VP-Brokerage Technology

Phone: 305-485-7000 Fax: Toll-Free: Address: 8700 West Flagler Street, Ste. 250, Miami, FL 33174 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $52,900 (12 months) 2000 Profits: $-13,500 (12 months) Stock Ticker: TRAD 1999 Sales: $33,500 1999 Profits: $-2,600 1998 Sales: $33,800 1998 Profits: $2,100 Employees: 287 1997 Sales: $32,800 1997 Profits: $5,400 Fiscal Year Ends: 1/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $237,000 Stock Purch. Plan: Second Exec. Salary: $205,000 A focus on services for experienced investors and financial institutions.



Bonus: Bonus:

$ $25,000


Southwest:

Midwest: Y

Southeast: Y


Northeast: Y

International:

446


TRAVELOCITY.COM INC

www.travelocity.com




Profits: 3



Y



TYPES OF BUSINESS: Online Travel Services Online Reservations Travel Information

Travelocity.com is a leading online travel site and one of the most frequented e-commerce sites. Its web sites allow users to comparison shop for tickets, learn about destinations through access to a vast database and place reservations for 95 percent of all airlines, over 49,000 hotel locations, more than 50 rental car companies and over 5,000 vacation and cruise packages. The company billed $2.5 billion in travel services through its web sites in 2000, slotting it among the top 10 travel agents in the United States by travel services sold. Among e-commerce sites as a whole, the company recorded 7.7 million unique visitors in January 2001, second only to eBay.com and Amazon.com. The company is a subsidiary of Sabre Holdings Corporation, the world leader in the marketing and distribution of travel, all made possible through its proprietary Sabre system software. In addition to its main web site, www.travelocity.com, the firm also operates www.travelocity.ca in Canada, www.travelocity.co.uk in the UK and www.travelocity.de in Germany. It is the sole provider of booking services for America Online and its properties, such as Netscape, Compuserve and Digital City in the U.S. and Canada. The company is also the exclusive provider for certain booking services on Yahoo!, Excite and @Home corporation.

BRANDS/DIVISIONS/AFFILIATES: Sabre Holdings Corp. America Online Netscape Compuserve Yahoo Excite @Home

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Terrell B. Jones, CEO Terrell B. Jones, Pres. Ramesh K. Punwani, Exec. VP/CFO James D. Marsicano, Exec. VP-Sales and Service Andrew B. Steinberg, Corp. Sec. Andrew B. Steinberg, General Counsel Russ Smith, Sr. VP-Oper. And Customer Service Mamie Millard, Sr. VP-Product Dev. Peter A. Cardell, Sr. VP-Product Mktg. Michael A. Stacy, Sr. VP-Consumer Mktg. Christopher Vasiliou, Sr. VP-Int'l. Christopher L. McAndrews, Sr. VP-Leisure Travel and Media

Phone: 817-785-8000 Fax: 817-785-8003 Toll-Free: Address: 15100 Trinity Blvd., Fort Worth, TX 76155 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $192,670 (12 months) 2000 Profits: $-46,902 (12 months) Stock Ticker: TVLY 1999 Sales: $64,187 1999 Profits: $-20,631 1998 Sales: $21,238 1998 Profits: $-21,280 Employees: 1,200 1997 Sales: $9,287 1997 Profits: $-18,720 Fiscal Year Ends: 12/31 1996 Sales: $11,898 1996 Profits: $-12,961


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $288,797 Stock Purch. Plan: Second Exec. Salary: $182,272 One of the most frequented e-commerce sites.



Bonus: Bonus:

$119,487 $67,838


Southwest: Y

Midwest:

Southeast:


Northeast:

International: Y


447

TRILOGY SOFTWARE INC

www.trilogy.com




Y

Profits:



Y



TYPES OF BUSINESS: Business to Business Software Enterprise Software Online Database of PC Product Information Online Insurance Information

Trilogy is the world’s largest privately held enterprise software company, helping business clients improve consumer-oriented services such as sales and marketing while strengthening their bottom lines in the process, for over a decade. It distinguishes itself from other companies in its market segment through its industry-specific solutions, bypassing the use of generic software suites to deliver custom-made packages that acknowledge and work with client company differences. The company’s solutions, developed using the Trilogy Fast Cycle Time implementation methodology, promise a low tolerance for systems failure and can handle high transaction volumes, extensive produce lines and complicated legacy systems. Its flagship product, the Trilogy MultiChannel Commerce (MCC) e-business suite, offers increased functionality, open architecture and widespread scalability for large enterprises seeking e-business solutions. The firm’s strongest background is in the automotive, financial services, computer and telecommunications industries, as most of its business comes from these sectors. Though a formerly independent spinoff, pcOrder.com, has been folded back into the company after failing in the market, the company has redoubled its efforts with insuranceOrder.com, an online insurance destination that gives consumers the power to research, quote and purchase binding insurance policies from national carriers. Recently the company laid off 350 people, approximately 35% of its workforce.

BRANDS/DIVISIONS/AFFILIATES: MultiChannel Commerce (MCC) Suite insuranceOrder.com Fast Cycle Time

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Joseph A. Liemandt, CEO Joseph A. Liemandt, Pres. James J. Luttenbacher, CFO Raj Shah, VP-Mktg. Stephanie Derrick, Dir-Human Resources Dennis R. Cassell, Sec. Rob Favaron, VP-Business Dev. Alan Godfrey, VP-Client Services

Phone: 512-684-1100 Fax: 512-684-1200 Toll-Free: Address: 5001 Plaza on the Lake, Austin, TX 78746 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Private 1999 Sales: $44,000 1999 Profits: $-7,100 1998 Sales: $21,700 1998 Profits: $-8,200 Employees: 1,000 1997 Sales: $10,600 1997 Profits: $-1,100 Fiscal Year Ends: 12/31 1996 Sales: $5,900 1996 Profits: $- 300


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Bonus: Stock Purch. Plan: Second Exec. Salary: $ Bonus: Rapidly growing revenues/Unique online database provides a valuable service.



$ $


Southwest: Y

Midwest:

Southeast:


Northeast:

International:

448


TUCOWS INC

www.tucows.com





Profits:

Y


Y



TYPES OF BUSINESS: E-business Services and Applications Domain Name Registry Services Software

Tucows Inc. is a leading distributor of e-business services and applications on the Internet. The firm’s primary expertise lies in the fields of global digital distribution, technical infrastructure management and customer relationship management. The company hosts an expansive network of more than 5,000 managed service providers in more than 100 countries around the world. Managed service providers include Internet service providers, web hosting companies, domain name resellers and others. Tucows’ services are designed to allow managed service providers to increase business efficiency by using its platform for non-mission critical products and services at minimal expense. The company’s services include a comprehensive array of software, including OpenSRS, a wholesale domain name registration application focused exclusively on the business-tobusiness market; OpenXRS, a Top Level Domain (TLD) registry management system; and ISPCentral, which allows Tucows Partners to receive news, participate in discussions and check out special promotions. The firm’s web site offers more than 30,000 software titles in libraries located around the world, providing users with a fast local download. Tucows recently entered into a merger agreement with Infonautics, a provider of personalization information agents and Internet sites. Under the agreement, Infonautics will remain a public company and is expected to adopt the Tucows name. The merged company will incorporate Infonautics’ digital products, including web certificates and messaging, into Tucows’ existing distribution platform. The work environment at Tucows is creative and casual. The firm's headquarters, a converted warehouse, feature 30 foot high ceilings and a basketball net in the reception area.

BRANDS/DIVISIONS/AFFILIATES: Infonautics OpenSRS OpenXRS ISPCentral

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Elliot Noss, CEO Elliot Noss, Pres. Graham Morris, COO Michael Cooperman, CFO Ann Elliot, VP-Human Resources Ross Rader, Dir.-Research & Innovation Supriyd Sen, Chief Tech. Officer

Phone: 800-371-6992 Fax: 416-531-5584 Toll-Free: 800-371-6992 Address: 4100 Pier North Blvd., Flint, MI 48504 US

FINANCIALS:



ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: 85,000 paid subscribers.




Bonus: Bonus:

$20,000 $5,000


Southwest:

Midwest: Y

Southeast:


Northeast:

International: Y


449

TUMBLEWEED COMMUNICATIONS

www.tumbleweed.com


Profits: 86




Y





TYPES OF BUSINESS: Software-Secure E-Mail Professional Services

Tumbleweed Communications Corp. supplies advanced messaging solutions that enable businesses to conduct secure online communications using e-mail and the web. Customers rely on the firm’s products to hold the corporate communications stream accountable to company policies and government regulations, ensure secure communications and integrate business communications with online processes. Its systems are designed to integrate with existing systems and end-user behavior, obviating the need for new software or behavior to comply with corporate security and communications policies. The Tumbleweed Integrated Messaging Exchange (IME) offers secure customized communication for businesses with an online component, while the Tumbleweed Messaging Management System (MMS) extends internal e-mail to the Internet with an emphasis on security, filtering and archiving. A strategic relationship with Iron Mountain is expected to result in an offering that will enable digital archiving of e-mail messages and online documents. The company plans to cut 20% of its workforce in 2001. Companies that use Tumbleweed software include American Express, Chase Manhattan Bank, Datek Online, the European Union's Joint Research Council, the Food and Drug Administration, UPS and Pitney Bowes.

BRANDS/DIVISIONS/AFFILIATES: Integrated Messaging Exchange (IME) Messaging Management System (MMS) Suite Worldtalk Corp. Iron Mountain Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Jeffrey C. Smith, CEO Doug Sabella, Pres. Jim Heisch, Acting CFO Don Gammon, Sr. VP-North American Sales Jean-Christophe D. Bandini, Chief Tech. Officer Kerry S. Champion, VP-Eng. and Product Dev. Bernard J. Cassidy, Sec. Bill Bradford, VP-Corp. Dev. Mark R. Pastore, VP-Corp. Dev. Brian Niemiec, VP-Professional Services Robert A. Krauss, VP-Bus. Dev. Emmanuel Saint-Loubert, VP-Messaging Management System Eng.

Phone: 650-216-2000 Fax: 650-216-2001 Toll-Free: 800-696-1978 Address: 700 Saginaw Dr., Redwood City, CA 94063 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $37,338 (12 months) 2000 Profits: $-69,829 (12 months) Stock Ticker: TMWD 1999 Sales: $15,284 1999 Profits: $-24,222 1998 Sales: $10,575 1998 Profits: $-11,720 Employees: 294 1997 Sales: $4,476 1997 Profits: $-11,461 Fiscal Year Ends: 12/31 1996 Sales: $ 600 1996 Profits: $-6,420


ESOP Stock Plan: Y Profit Sharing: Y Top Exec. Salary: $212,000 Stock Purch. Plan: Y Second Exec. Salary: $210,000 Growth through acquisitions/High quality client base.



Bonus: Bonus:

$34,665 $20,250


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y

450


TUT SYSTEMS INC

www.tutsys.com




Y

Profits: 8





TYPES OF BUSINESS: Internet Access Products Broadband Enhancing Products Multi-plexers Routers Modems Subscriber Management Systems IntelliPOP MTU Expresso MDU

Tut Systems designs, develops and markets advanced communications products that enable high-speed data access over the copper infrastructure of telephone companies, as well as the copper telephone wires in homes, businesses and other buildings. These products incorporate Tut's proprietary FastCopper technology in a cost-effective, scalable and easy-to-deploy solution to exploit the underutilized bandwidth of copper telephone wires. The company's products include Expresso high bandwidth access multiplexers, associated modems and routers, XL Ethernet extension products and integrated network management software. Tut's award-winning HomeRun technology, an in-home application of FastCopper, is utilized by the Home Phone Line Networking Alliance (HomePNA) as the initial specification for in-home networking over phone lines. In addition, Tut offers IntelliPOP MTU, a full service IP platform with an ATM distributed backplane. It enables service providers to define, create and control an unlimited array of broadband services. To manufacture its products, Tut relies on contractors. Chevron and Lockheed Martin are among the company's clients, and Microsoft and AT&T are among the company's investors. Tut acquired several companies, including PublicPort, Inc. and Vintel Communications, Inc., but is facing difficulties due to falling revenues in early 2001. The recently reduced its workforce by 28% in 2001.

BRANDS/DIVISIONS/AFFILIATES: PublicPort, Inc. Vintel Communications, Inc. FastCopper Expresso HomeRun IntelliPOP

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Salvatore D'Auria, CEO Nelson Cadwell, CFO/VP-Finance Frank Orga, VP-Domestic Sales Janice Ramsey, VP-Human Resources Matthew Taylor, Chief Tech. Officer La Monte M. Thompson, Dir.-Info.Services Thomas Warner, VP-Eng. Nelson Caldwell, Sec. Craig Bender, VP-Market Dev.

Phone: 925-682-6510 Fax: 925-682-4125 Toll-Free: Address: 2495 Estand Way, Pleasant Hill, CA 94523-3911 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $71,991 (12 months) 2000 Profits: $-74,098 (12 months) Stock Ticker: TUTS 1999 Sales: $27,807 1999 Profits: $-11,733 1998 Sales: $10,600 1998 Profits: $-13,956 Employees: 223 1997 Sales: $6,200 1997 Profits: $-9,351 Fiscal Year Ends: 12/31 1996 Sales: $4,500 1996 Profits: $-4,607


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y Growth through acquisitions.




Bonus: Bonus:

$140,625 $70,500


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


451

TYCOM LTD

www.tycomltd.com




Y

Profits: 4





TYPES OF BUSINESS: Fiber-optic Cable Networks Shipping Undersea Industrial Support

TyCom Ltd. is one of the world’s largest suppliers of undersea fiber-optic cable networks. TyCom designs, manufactures, installs, owns, operates and maintains fiber-optic networks, and sells bandwidth capacity on its own undersea network, the TyCom Global Network (TGN). Currently in Phase 1, TGN spans over 70,000 kilometers and connects 35 major cities and locations worldwide with bandwidth capacity ranging from 980 gigabits per second to 7.68 terabits per second, depending on the region. Subsequent phases will expand the length of the network to an estimated 250,000 undersea kilometers and link terrestrial networks on all six inhabited continents. In addition to its networks, the company maintains one of the largest fleets of cable ships in the world; owns TerraWorx, a terrestrial ultra long-haul fiber-optic systems company; and offers a broad spectrum of dry plant and wet plant products to support undersea fiber optic systems. TyCom has a history of growth through acquisitions, including Simplex Technologies, AT&T Submarine Systems, Inc. and Telecomunicaciones Marinas, S.A. (Temasa). Each acquisition resulted in the formation of TyCom subsidiaries, namely TyCom Integrated Cable Systems, Inc., TyCom, Inc. (formerly Tyco Submarine Systems Ltd.) and Telecomunicaciones Marinas, S.A. (Temasa). TyCom is an indirect wholly-owned subsidiary of Tyco International Ltd., and serves as a holding company for Tyco's undersea fiber optic cable communications business. Tycom Ltd has a defined contribution retirement plan and post retirement benefit plans for its employees.

BRANDS/DIVISIONS/AFFILIATES: TyCom Global Network TerraWorx Simplex Technologies AT&T Submarine Systems, Inc. Telecomunicaciones Marinas, S.A. Temasa Tyco International Ltd.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Neil R. Garvey, CEO Neil R. Garvey, Pres. Claire L. Caladra, COO David W. Van Rossum, CFO Brian P. Roussell, VP-Mktg. & Sales John P. Conley Jr., VP-Human Resources Peter K. Runge, VP/Chief Tech. Officer Robert M Paski, VP-Network Eng. And Oper. William S. Jackson, VP-Manufacturing Byron S. Kalogerou, Sec. Byron S. Kalogerou, General Counsel Ronald L. Armstrong, VP-Project Management and Quality Assurance Frederick M. Hamilton, VP-Network Construction and Maint.

Phone: 441-298-9770 Fax: 441-298-9777 Toll-Free: Address: The Zurich Center, 2nd Fl., Ste. 201, 90 Pitts Bay, Pembroke, HM08 Bermuda

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $2,539,700 (12 months) 2000 Profits: $303,300 (12 months) Stock Ticker: TCM 1999 Sales: $1,637,600 1999 Profits: $163,000 1998 Sales: $1,281,600 1998 Profits: $152,000 Employees: 2,965 1997 Sales: $375,500 1997 Profits: $-156,000 Fiscal Year Ends: 9/30 1996 Sales: $162,600 1996 Profits: $37,000


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $79,167 Bonus: $7,273,724 Stock Purch. Plan: Y Second Exec. Salary: $72,917 Bonus: $3,362,500 Focus on products for undersea cable systems/Development of TyCom Global Network.




Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

452


UBID INC

www.ubid.com

Industry Group Code: 453998E Ranks within this company's industry group: Sales: Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Profits:



Y



TYPES OF BUSINESS: Auctions, Online Retail

uBid, Inc. operates a leading online auction marketplace and e-commerce site offering products to both businesses and consumers. The company allows customers to set the price on a wide range of brand name merchandise through live-action bidding using sophisticated technology. Each daily auction features a rotating selection of more than 6,700 items in 12 different product categories including: computers, consumer electronics, home and leisure, sports and recreation, jewelry and gifts, apparel, appliances, art, travel and events, home improvement products, computer monitors and printers and off-lease computer equipment. The products typically sell at significant discounts compared to the prices set through traditional retail channels. Since its launch, uBid.com has registered more than 2 million users and auctioned off more than 2.5 million items. CMGI, an Internet investment company, acquired Ubid in May 2000. The company has entered into agreements with several CMGI network companies to increase its merchandise offerings as well as create new distribution outlets for the auction technology platform. CMGI’s Engage/Flycast unit agreed to deliver uBid.com’s auction services to more than 2,700 Flycast Valet web sites. In addition, AltaVista agreed to create a co-branded auction channel on AltaVista Shopping.com, and yesmail.com signed on to integrate its Yesmail service into uBid’s registration process as a value-added option for users. uBid is currently developing a family of business-to-business auction sites that will provide 24-hour, real time electronic bidding in a secure online environment. Recently, the company was awarded the first annual e.Millenium Award at COMDEX Spring 2000 for excellence in online commerce ventures and outstanding e-business solutions in the business-toconsumer category.

BRANDS/DIVISIONS/AFFILIATES: CMGI

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Gregory K. Jones, CEO Gregory K. Jones, Pres. Thomas E. Werner, VP/CFO Alan Cohen, VP-Mktg. Dan Ostrowski, VP-Controller Timothy E. Takesue, Exec. VP-Merch. and Sales D. Paul Stolarski, VP-Eng. Jason M. MacLean, VP-Oper. Brian D. Vandenberg, VP-Corp. Dev.

Phone: 773-272-5000 Fax: 773-272-4000 Toll-Free: Address: 8550 W. Bryn Mawr Rd. Suite 200, Chicago, IL 60631 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Subsidiary 1999 Sales: $204,925 1999 Profits: $-25,495 1998 Sales: $48,232 1998 Profits: $-10,169 Employees: 281 1997 Sales: $ 9 1997 Profits: $- 313 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $175,000 Stock Purch. Plan: Second Exec. Salary: $160,000 Relationships with other CMGI companies/Very rapid sales growth



Bonus: Bonus:

$100,000 $50,000


Southwest:

Midwest: Y

Southeast: Y


Northeast:

International:


UNIVERSAL DOMAINS INC

453

www.universaldomains.cc





Profits:

Y




TYPES OF BUSINESS: Internet Domain Name Registration

Universal Domains, Inc., formerly Four Crown Foods, Inc., buys, sells and registers Internet domain names. The company specializes in the new dot cc domain suffix. With over 9 million dot com names currently registered, it is becoming increasingly difficult for a business or individual to register an appropriate dot com name. Universal Domains anticipates that dot cc names will be extremely desirable in the domain marketplace. Dot cc, like dot com, can be accessed worldwide and therefore will be able to compete with or complement and existing dot com or dot net name. The company’s web site, currently nearing completion, allows customers to bid, lease, list and purchase highly desirable domain names with the dot cc suffix as well as other premium dot com and dot net names. The firm has recently formed a strategic alliance with David Sams Industries and its wholly owned subsidiary, Sams Direct Internet, purchasing 10,000 dot cc domain names from the company. Universal Domains plans to acquire an additional 500,000 dot cc domain names. Direct Sams Industries is also conducting a massive marketing campaign aimed at promoting the dot cc domain suffix to the public. In addition to dot cc, Universal Domains plans to additional dot tv domain suffixes. The company recently acquired the marquee web domain Olympics.tv. Universal Domains expects many of the IOC licensed companies to establish their Internet presence during the 2002 and 2004 Olympic Games through the Olympics.tv domain name.

BRANDS/DIVISIONS/AFFILIATES: Four Crown Foods, Inc. Olympics.tv

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Scott Houghton, CEO Scott Houghton, Pres. Korina Waters, Corp. Sec. Andrew Lee, Treas.

Phone: 818-291-6414 Fax: 818-291-6411 Toll-Free: Address: 450 North Brand Avenue, 6th Floor, Glendale, CA US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: UDCCF 1999 Sales: $ 1999 Profits: $ 1998 Sales: $ 500 1998 Profits: $ Employees: 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Focus on .cc url names.




Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International:

454


US SEARCH.COM INC

www.1800ussearch.com



Y Y



Profits: 14

Y




TYPES OF BUSINESS: People Search Site Internet-Based Vital Statistics and Personal Records

US Search.com, Inc. provides clients with a broad range of information for locating individuals, learning more about individuals, preventing fraud and screening prospective employees. A majority of the firm’s services are automated in order to increase response speed and lower costs. The company’s consumer clients can obtain addresses, aliases, phone numbers, property ownership, court records, judgments and professional license verification information. Recently, US Search.com introduced VeroTrust Internet trust services, which allows buyers and sellers to view a risk profile of the other party based upon that party’s history in the US Search.com databases. Although no confidential information or actual data are transmitted, the risk profile assigns a probability that the other party can utilize to determine whether to proceed with the transaction. In the summer 2001, the company launched The US Search Solution, an innovative web-based employment screening system. The US Search Solution enables corporate customers to place orders for employment screenings on candidates or existing employees directly from any desktop in their human resources or staffing department. Consequently, the new product frees human resources executives from administrative paperwork, enabling them to focus on strategic issues confronting the organization. Additionally, the firm has reached an agreement with the Army & Air Force Exchange Service to deliver its online search services directly to more than 7.5 million military personnel and their families worldwide. Military users can locate individuals they may have served with in the past or family members with whom they have lost contact. US Search.com, Inc. offers its employees medical, dental and vision insurance.

BRANDS/DIVISIONS/AFFILIATES: VeroTrust The US Search Solution

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Brent N. Cohen, CEO Brent N. Cohen, Pres. Peter Frank, CFO Mal Ransom, Exec. VP-Sales David Wachtel, Chief Tech. Officer H. Jake Mendelsohn, CIO Karol L.K. Pollock, Corp. Sec. Karol L.K. Pollock, General Counsel Mal Ransom, Exec. VP-Bus. Dev.

Phone: 310-302-6300 Fax: 310-822-9668 Toll-Free: 800-877-3272 Address: 5401 Beethoven St., Los Angeles, CA 90066 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $22,363 (12 months) 2000 Profits: $-29,362 (12 months) Stock Ticker: SRCH 1999 Sales: $19,541 1999 Profits: $-26,377 1998 Sales: $9,245 1998 Profits: $-6,788 Employees: 164 1997 Sales: $2,971 1997 Profits: $- 399 Fiscal Year Ends: 12/31 1996 Sales: $5,690 1996 Profits: $-1,364


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $225,962 Stock Purch. Plan: Second Exec. Salary: $175,481 Very unique services provided to an interesting niche/High visitor rate.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International:


USINTERNETWORKING INC

455

www.usinternetworking.com




Y

Profits: 98





TYPES OF BUSINESS: Computer Software-Internet Accessed Sales Force Automation Professional Services Automation Information Technology Services ASP Managed Applications Provider

USinternetworking, Inc., the first Internet Managed Application Provider (iMAP), provides e-commerce and enterprise software as a continuously supported service via an advanced secure global data center network. Additionally, the company’s AppHost managed application service offers advanced solutions for enterprises, software companies and system integrators that are seeking a better way to deliver solutions over the Internet to their customers and end users. Recently, the firm introduced USiIntegrate, an application solution providing integration of the firm’s best-of-breed applications with legacy applications and third party packages, as well as other companies’ hosted applications. USiIntegrate is based on Enterprise Application Integration technologies and offers clients rapid deployment of integrated applications specifically designed for their needs at a predictable, lower cost. Furthermore, USinternerworking recently announced the addition of BEA WebLogic Server, a leading Java application server, to its suite of managed Internet and application hosting services. The company’s approach to delivering standard offerings for BEA WebLogic Server enables clients to rapidly and efficiently implement solutions for customers, reducing their time to market and operational costs. In the fall of 2000, the firm formed a partnership with PricewaterhouseCoopers to make the PricewaterhouseCoopers Express Pac Insurance Solution available on an Application Service Provider platform. The company hosts and manages the solution in its global data centers, which provide ExpressPac Insurance Solution clients with comprehensive network infrastructure and monitoring, failover services and client support. Moreover, USinternetworking has entered into a strategic alliance with Microsoft to develop, deliver and market industry leading and dynamic managed applications services built on the Windows 2000 and Windows.NET platforms. USinternetworking, Inc. offers its employees performance bonuses, health and life insurance and access to company boats.

BRANDS/DIVISIONS/AFFILIATES: AppHost USiIntegrate BEA WebLogic Server PricewaterhouseCoopers Microsoft Siebel Systems Sagent Technology PeopleSoft

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Andrew A. Stern, CEO Chuck Teubner, COO Harold C. Teubner Jr., CFO Michele Perry, Sr. VP-Mktg. Brenda K. Woodsmall, VP-Human Resources David Golschlag, Chief Tech. Officer Mark J. McEneany, Controller William T. Price, General Counsel David Collier, VP-Bus. Oper. Steve McManus, Pres.-e-Commerce Bus. Unit Robert Covell, VP-Global Oper. Mgmt. Gary Rogers, Sr. VP-Worldwide Sales Mary T. Weaver, Chief Admin. Officer Jim Stadler, Sr. VP-Client Services

Phone: 410-897-4400 Fax: 410-573-1906 Toll-Free: 800-839-4874 Address: 1 USi Plaza, Annapolis, MD 21401-7478 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $109,544 (12 months) 2000 Profits: $-174,960 (12 months) Stock Ticker: USIX 1999 Sales: $35,513 1999 Profits: $-103,318 1998 Sales: $4,122 1998 Profits: $-32,453 Employees: 1,134 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,000 Stock Purch. Plan: Second Exec. Salary: $175,000 Excellent assortment of ASP services/International presence.



Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

456


UTSTARCOM INC

www.utstar.com




Y

Profits: 6





TYPES OF BUSINESS: Telecommunications Equipment-Voice, Data & Broadband Internet Access Networking Wireline Network Access Systems Wireless Network Access Systems Optical Transmission Products Software

UTStarcom, Inc. designs, manufactures and installs communications equipment for service providers that operate wireless and wireline networks in rapidly growing communications markets. The company’s integrated suite of network access systems, optical transmission products and subscriber terminal products allows service providers to offer efficient and scalable voice, data and Internet access services. Recently, the firm reached an agreement to provide gigabit Ethernet switching equipment to the city of Xian, the capital of China’s Shaanxi Province. The system covers the entire city and provides the Xian City Area Network with services such as video on demand, data center links, local area networking and high speed Internet access. Furthermore, the company recently entered into a strategic agreement with Foundry Networks, Inc. to provide a new broadband total network solution. UTStarcom incorporates Foundry’s BigIron Layer 3 Switches with its platform designed to deliver multiple voice and data services to offer a solution that alleviates the problems of heavy Internet traffic and network access congestion. In the fall of 2000, the firm formed a strategic marketing alliance with Zaffire, Inc., an optical networking manufacturer, to offer Zaffire’s Z-Series dense wave division multiplexing optical networking platform with the firm’s IP-based switch and broadband products. The companies’ combined solutions are designed to enable telecom carriers to maximize bandwidth in Metropolitan Area Networks, thereby generating new revenue streams. UTStarcom has signed a $35 million contract with First International Telecommunications Corporation of Taiwan to install the first phase of a metropolitan wireless mobile voice and data system for the greater Taipei area. UTStarcom, Inc. offers its employees medical, dental and vision insurance and credit union membership.

BRANDS/DIVISIONS/AFFILIATES: Foundry Networks, Inc. Zaffire, Inc. interWAVE Communications International, Ltd. Jinan Telecom SOFTBANK

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Hong Liang Lu, CEO Hong Liang Lu, Pres. Michael J. Sophie, CFO/VP-Finance Paul Berkowitz, VP-Int'l Sales Bill Huang, Chief Tech. Officer Jerry Soloway, VP-Eng. Charles Xue, Corp. Sec. Ying Wu, CEO-China Oper. Shao-Ning J. Chao, COO-China Oper.

Phone: 510-864-8800 Fax: 510-864-8802 Toll-Free: Address: 1275 Harbor Bay Pkwy., Alameda, CA 94502 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $368,646 (12 months) 2000 Profits: $27,993 (12 months) Stock Ticker: UTSI 1999 Sales: $187,516 1999 Profits: $11,463 1998 Sales: $105,167 1998 Profits: $- 300 Employees: 1,573 1997 Sales: $75,597 1997 Profits: $ 30 Fiscal Year Ends: 12/31 1996 Sales: $35,542 1996 Profits: $ 787


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y Powerful strategic alliances.




Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


457

VALICERT INC

www.valicert.com




Y

Profits: 2





TYPES OF BUSINESS: Secure Electronic Transaction Services Hosted Validation Services Digital Receipt Services Digital Certificate Software

ValiCert, Inc. is a provider of end-to-end infrastructure software products and services that organizations use to conduct valid, secure and provable electronic transactions. The company’s products and services reduce the costs of fraudulent transactions and security breaches, including direct losses, damage to reputation and productivity losses resulting from downtime. The firm’s validation authority software verifies the status of digital certificates and establishes the authority of a party before conducting a transaction. Moreover, ValiCert’s secure data transfer software enables the confidential, reliable and tamperproof transmission of data during a transaction. The company’s digital receipt software utilizes digital signatures to create and archive detailed information to provide a provable audit trail after a transaction is completed. Recently, the firm introduced ValiCert Trust Services, a new product that offers packaged and easily deployable services that secure and protect electronic transactions. The new product offering is targeted at finance, banking, healthcare and e-business customers. In the spring of 2001, ValiCert entered into an alliance with Baltimore Technologies that enables the companies to offer ValiCert’s Validation Authority solution to customers around the world through Baltimore’s global channels. The firm entered into the alliance in order to expand its global distribution channel. Similarly, the company has entered into an alliance with Certicom, a leading provider of e-business security, to provide certificate authority and validation authority services for the wireless market. As a result, ValiCert’s customers benefit from access to Certicom’s MobileTrust, one of the industry’s leading wireless certificate authority services.

BRANDS/DIVISIONS/AFFILIATES: ValiCert Trust Servicessm Baltimore Technologies Validation Authority Certicom

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Yosi Amram, CEO Yosi Amram, Pres. Timothy Conley, CFO/VP-Finance Alexander Garcia-Tobar, VP-Global Sales & Market Dev. Rajiv Dholakia, Chief Tech. Officer David Jevans, VP-Corp. Dev. Rajiv Dholakia, VP-Product Dev. Sathvik Krishnamurthy, VP-Mktg. & Bus. Dev. Ambarish Malpani, Lead Architect

Phone: 650-567-5400 Fax: 650-254-2148 Toll-Free: 877-825-4237 Address: 339 N. Bernardo Ave., Mountain View, CA 94043 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $11,828 (12 months) 2000 Profits: $-28,327 (12 months) Stock Ticker: VLCT 1999 Sales: $1,635 1999 Profits: $-12,802 1998 Sales: $ 60 1998 Profits: $-3,990 Employees: 208 1997 Sales: $ 1997 Profits: $- 530 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 493


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $200,000 Stock Purch. Plan: Y Second Exec. Salary: $170,000 Strong alliances/Operates in a booming niche.



Bonus: Bonus:

$20,000 $30,000


Southwest:

Midwest:

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Northeast:

International:

458


VARSITY GROUP INC

www.varsitygroup.com




Profits: 1



Y



TYPES OF BUSINESS: Textbooks, Online Retail Student Marketing Services

Varsity Group, Inc. is a leading online retailer of new textbooks and provider of marketing services for businesses interested in reaching the college as well as the private middle and high school markets. The company has two main operating segments, a retail book business and a marketing services business. The retail book segment primarily consists of an e-commerce site, www.varsitybooks.com, which provides customers with an opportunity to purchase textbooks online. The retail segment includes a partnership program through which educational institutions, such as private secondary schools, colleges, corporate educators and distance learning programs, outsource their new textbook retail operations to varsitybooks.com. The company is the exclusive new textbook supplier for approximately 60 educational institutions. The firm creates a personalized virtual bookstore for each school on its web site, creating a direct link from the school’s web site to a co-branded bookstore on the company’s web site. At the virtual bookstore, students click on the appropriate class to select required and optional books for a course. All textbook orders are fulfilled through Baker & Taylor, a leading distributor of books, videos and music products. Varsity Group’s marketing services segment primarily consists of marketing on behalf of other companies to the elusive college and middle and high school demographics. The company uses its web site, e-mail and other online tools to reach students via the Internet. Varsity Group has marketing agreements with major companies such as AT&T Wireless, Papa John’s, Polaroid, Palm Inc. and Ben and Jerry’s Homemade. Marketing activities performed by the company include traditional flyer and poster campaigns, peer-to-peer marketing, on-campus events, product trials and demonstrations and sponsorship opportunities.

BRANDS/DIVISIONS/AFFILIATES: VarsityBooks.com Baker & Taylor

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Eric J. Kuhn, CEO Eric J. Kuhn, Pres. Kevin Schuyler, VP-Finance & Dev. Debra Graham, VP-Mktg. Maryann Bastnagel, Sr. VP/CIO Jack Benson, VP-Oper. Timothy J. Levy, Exec. VP-Dev. Jonathan Kaplan, VP-Comm. & Strategic Planning Kim Helen, VP-Mktg. Andrew E. Green, VP-Bus. Dev & Oper.

Phone: 314-453-0022 Fax: 314-453-9942 Toll-Free: Address: 14220 Ladue Rd., Chesterfield, MO 63005 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $28,537 (12 months) 2000 Profits: $-34,024 (12 months) Stock Ticker: VSTY 1999 Sales: $10,559 1999 Profits: $-31,508 1998 Sales: $ 132 1998 Profits: $-2,689 Employees: 550 1997 Sales: $ 1997 Profits: $ Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Leading online retailer of textbooks.




Bonus: Bonus:

$50,000 $25,000


Southwest:

Midwest: Y

Southeast:


Northeast:

International:


459

VASCO DATA SECURITY INTERNATIONAL Industry Group Code: 511200 Ranks within this company's industry group: Sales: 81 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y

www.vasco.com

Profits: 32





TYPES OF BUSINESS: Software-Security Corporate Encryption Management Corporate Network Management Microprocessors

VASCO Data Security International, Inc. designs, develops, markets and supports open standards-based hardware and software security systems that manage and secure access to information assets. The company also enables secure financial transactions made over private enterprise networks and public networks such as the Internet. The firm’s Digipass user authentication devices incorporate an electronic digital signature capability to guarantee the integrity of electronic transactions and data transmissions. Digipasses calculate dynamic passwords to authenticate users on a computer network and for a variety of other applications. Additionally, VASCO’s SnareWorks product line provides enterprise-wide solutions to secure Internet, client/server and mainframe applications. The firm’s Cryptech products produce microprocessor chips that can encrypt data for use in ATMs, fax machines, modems and security servers. The company’s marketing efforts attempt to show corporate customers that its products provide mission critical security to their internal and external infrastructures. The firm plans to develop additional applications for its security products, including the secure exchange of data in the healthcare field and for Internet gambling and lottery transactions. In an effort to satisfy the increasing demand for strong authentication in a Remote Access Dial-In User Service (RADIUS) environment, VASCO recently introduced VACMAN RADIUS Middleware security software. VACMAN RADIUS Middleware is a low-cost, out-of-the-box central authentication product that transparently enables Digipass two-factor authentication in any RADIUS environment. In the spring of 2001, the company acquired Identikey, Ltd., a privately held international security software company headquartered in Brisbane, Australia. The firm acquired Identikey in order to expand its product line for secure web-based applications and to enhance its ability to deliver marketdriven security software products.

BRANDS/DIVISIONS/AFFILIATES: Digipass SnareWorks Cryptech VACMAN RADIUS Middleware Identikey, Ltd.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Mario R. Houthooft, CEO Mario R. Houthooft, Pres. Dennis D. Wilson, Exec. VP/CFO Jan Valcke, Exec. VP-Sales & Mktg. Daniel Mouly, Exec. VP/Chief Tech. Officer Dennis D. Wilson, Sec. Annemieke Blondeel, Dir.-Investor Relations

Phone: 630-932-8844 Fax: 630-932-8852 Toll-Free: Address: 1901 S. Meyers Rd., Ste. 210, Oakbrook Terrace, IL 60181 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $28,066 (12 months) 2000 Profits: $-4,162 (12 months) Stock Ticker: VDSI 1999 Sales: $19,397 1999 Profits: $-2,212 1998 Sales: $16,500 1998 Profits: $-3,782 Employees: 121 1997 Sales: $13,208 1997 Profits: $-6,242 Fiscal Year Ends: 12/31 1996 Sales: $11,265 1996 Profits: $-9,215


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $167,480 Stock Purch. Plan: Second Exec. Salary: $165,000 International network of offices/Excellent technology.



Bonus: Bonus:

$ $


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y

460


VENTRO CORPORATION

www.ventro.com




Y


Profits: 104 Y Y




TYPES OF BUSINESS: E-Commerce Solutions

Ventro Corporation, formerly known as Chemdex Corporation, is a provider of business-to-business ecommerce solutions. Initially, Ventro operated as an emarketplace for the life sciences industry. Lackluster sales forced a change of business model. Today, the company offers a variety of products and services that enable marketplaces and enterprises to develop and implement effective e-commerce solutions. These services include hosted enterprise procurement, catalog management, business process management and trading partner integration. Ventro’s services are designed to assist customers through the various stages of market development, including initial discovery, design, development and deployment. The company’s purchasing solution provides an authoritative enterprise authentication and authorization list that includes the user roles, credit limits and approval workflow. Moreover, the Ventro purchasing solution integrates with commercial purchasing applications and internally developed purchasing applications to facilitate online purchasing. The solution also includes algorithms to estimate shipping, handling and freight charges associated with any customer order. These algorithms integrate customer requirements for shipping delivery time, product weight and type and any hazardous materials. The firm targets coalitions of players in a given industry sector, internal supply chains between select trading partners and independent public marketplaces. The company currently serves a broad range of industries such as the foodservice, healthcare, energy and chemical plant equipment industries. In the Spring of 2000, Ventro laid off nearly 70% of its existing workforce in an effort to cut costs.

BRANDS/DIVISIONS/AFFILIATES: Chemdex Corporation Amphire Broadlane Industria MarketMile ProMedix

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David P. Perry, CEO David P. Perry, Pres. David W. Zechnich, CFO Michael Assad, VP-Human Resources John Thorpe, Pres., Ventro Europe, Ltd.

Phone: 650-567-8900 Fax: 650-567-8950 Toll-Free: Address: 1500 Plymouth St., Mountain View, CA 94303 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $ (12 months) 2000 Profits: $-618,097 (12 months) Stock Ticker: VNTR 1999 Sales: $ 1999 Profits: $-48,573 1998 Sales: $ 1998 Profits: $-8,488 Employees: 300 1997 Sales: $ 1997 Profits: $- 404 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y Growing list of major clients.




Bonus: Bonus:

$548,500 $62,249


Southwest:

Midwest:

Southeast:


Northeast:

International:


461

VERIO INC

www.verio.com




Profits:




Y Y Y


TYPES OF BUSINESS: Internet Service Provider DSL Services Web Site Hosting Virtual Private Networks E-Commerce Solutions

Verio, Inc., a subsidiary of Nippon Telegraph and Telephone Corporation (NTT), is a leading provider of comprehensive e-business solutions, with an emphasis on serving the small and mid-sized business markets. The company offers customers a broad range of Internet solutions such as high-speed access, Web hosting, ecommerce and virtual private networks (VPNs). The firm supports its operations with highly reliable and scalable national infrastructure and systems, including a Tier 1 national network. Verio combines its national infrastructure with local presence in order to provide customers with customized, hands-on support. In addition to the recent opening of a data center in Portland, the company plans to open additional data centers in Dallas, Chicago, San Jose, Newark, Denver and New York. Moreover, Verio is constructing a Premier Data Center in the Seattle area in order to further increase its strong presence in the Northwest. Recently, the firm introduced IntelliSecurity Services, an enhanced level of managed security services. The IntelliSecurity platform uses realtime, live intelligence to identify and react to suspicious activity based on data from a customer’s network security devices, including firewalls, VPNs and Intrusion Detection Systems. Additionally, the IntelliSecurity Services offer an added layer of security by scrutinizing and identifying each piece of data and targeting internal and external threats.

BRANDS/DIVISIONS/AFFILIATES: Nippon Telegraph and Telephone Corporation(NTT) IntelliSecurity Services Verio Virtual Private Server

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Justin L. Jaschke, CEO Peter B. Fritzinger, CFO Barbara L. Goworowski, Chief Mktg. Officer/VP-Mktg. Lina C. George, VP-Human Resources Chris J. DeMarche, Chief Tech. Officer Carla Hamre Donelson, Corp. Sec. Carla Hamre Donelson, General Counsel Sean G. Brophy, VP-Corp. Dev. Douglas R. Schneider, Pres.-Web Services Moos Bulder, Pres.-Verio European Oper. Isabel Ehringer, VP-Tech. Services James P. Treuting, Pres.-e-business Services

Phone: 303-645-1900 Fax: 303-792-5644 Toll-Free: Address: 8005 S. Chester St., Ste. 200, Englewood, CO 80112 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Subsidiary 1999 Sales: $258,336 1999 Profits: $-181,906 1998 Sales: $120,653 1998 Profits: $-121,955 Employees: 1,870 1997 Sales: $35,692 1997 Profits: $-46,069 Fiscal Year Ends: 3/31 1996 Sales: $2,365 1996 Profits: $-5,122


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $454,299 Stock Purch. Plan: Second Exec. Salary: $307,575 Rapid growth through acquisitions/International backers.



Bonus: Bonus:

$ $


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

462


VERISIGN INC

www.verisign.com




Y


Profits: 110 Y Y Y




TYPES OF BUSINESS: Computer Software-Secure Digital Ids Internet Domain Registration Network and e-Mail Security Consulting Services Web Server Certificates Payment Services Managed Public Key Infrastructure Managed Digital Certificates

VeriSign is a provider of Internet-based secure identification services needed by web sites, enterprises and individuals to conduct trusted and secure electronic commerce and communications over the Internet, intranets and extranets. The company has established strategic relationships with industry leaders, including AT&T, Cisco, Microsoft, Netscape, Network Associates and VISA, to enable widespread utilization of its digital certificate services and to assure their interoperability with a wide variety of applications and network equipment. Verisign has used its own secure online infrastructure to issue over 100,000 of its Web Site Digital Certificates and over 3.5 million of its digital certificates for individuals. The company's Web Site Digital Certificate services are used by over 400 of the Fortune 500 companies and all of the top 25 electronic commerce web sites, as reported by Jupiter Communications. VeriSign also offers the VeriSign OnSite service, which allows an organization to leverage Verisign's trusted service infrastructure to develop and deploy customized digital certificate services for use by its employees, customers and business partners. VeriSign has become increasingly active around the globe, thanks to the efforts of its international affiliates and the addition of new strategic partnerships. The company's global affiliate network was expanded recently to include British Telecommunications, Certplus (France), VeriSign Japan, HiTrust (Taiwan), SACA (South Africa) and AT&T (U.S.). The firm’s acquisition of Network Solutions, Inc., the leading provider of Internet domain registration services, for $17 billion, launched it to the forefront of its industry. Recently, VerticalNet, Inc. and VeriSign announced a strategic agreement in which the two firms will integrate various Internet trust services. VeriSign will now provide public key infrastructure consulting and application integration support for several federal agencies, enabling students to use digital certificates to secure online transactions. VeriSign's employees can individualize their basic benefits programs.

BRANDS/DIVISIONS/AFFILIATES: Web Site Digital Certificate VeriSign OnSite Service British Telecommunications Certplus VeriSign Japan HiTrust SACA Network Solutions, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Stratton D. Sclavos, CEO Stratton D. Sclavos, Pres. Dana L. Evan, VP-Finance/CFO Richard A. Yanowitch, Exec. VP-Mktg. Leslie Berge, Mgr.-Human Resources Arnold Schaeffer, Exec. VP-Engineering Timothy Tomlinson, Corp. Sec. Dana L. Evan, VP-Admin. Ethel Daly, VP-Strategic Alliances Diana S. Keith, VP-Customer Services Quentin P. Gallivan, VP-Worldwide Sales Diana S. Kieth, VP-Cust. Services Nick Piazzola, VP-Fed. Mkts. Div. Michael Baum, VP-External Affairs

Phone: 650-961-7500 Fax: 650-961-7300 Toll-Free: Address: 1350 Charleston Rd., Mountain View, CA 94043 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $474,766 (12 months) 2000 Profits: $-3,115,474 (12 months) Stock Ticker: VRSN 1999 Sales: $84,776 1999 Profits: $3,955 1998 Sales: $38,930 1998 Profits: $-19,743 Employees: 2,291 1997 Sales: $13,356 1997 Profits: $-18,589 Fiscal Year Ends: 12/31 1996 Sales: $1,356 1996 Profits: $-10,288


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $250,000 Bonus: $78,125 Stock Purch. Plan: Y Second Exec. Salary: $165,000 Bonus: $49,840 Client list includes most major e-commerce companies/Acquisition of Network Solutions, Inc.




Southwest:

Midwest:

Southeast:


Northeast: Y

International:


463

VERITY INC

www.verity.com




Y

Profits: 1





TYPES OF BUSINESS: Software-Document Management Information Retrieval Products

Verity, Inc. is a leading provider of business portal infrastructure software. The company’s software gives businesses a multitude of ways to improve access to vital information and perform a range of e-business operations. The firm’s business portals, which include e-commerce portals and market exchange portals for business-tobusiness activities, provide personalized information to employees, partners, customers and suppliers. The company focuses on several core areas, including intranet-based applications for large corporate and government organizations and information retrieval solutions for e-commerce merchants, Internet sites, electronic publishers and original equipment manufacturers. These information retrieval products enable vendors to convert more site visitors into buyers and more buyers into repeat customers. Moreover, the Verity Agent Server automates and personalizes the information retrieval and delivery processes, allowing users to spend less time looking for information and more time acting on it. The Verity Profiler Kit enables users to develop applications that use content and metadata to classify information automatically and trigger business events. This product allows developers to build specialized applications, accurately disseminate information to users, notify users about critical information and classify documents into specific categories. In an effort to increase its international presence, Verity recently opened regional offices in Mexico, Brazil, South Africa, Singapore and Sweden. The regional office in South Africa gives Verity direct access to the greatest market opportunity in Africa, since about 2 million of Africa’s 3 million Internet users reside in South Africa. Verity, Inc. offers its employees medical, dental and vision insurance, annual bonuses and credit union membership.

BRANDS/DIVISIONS/AFFILIATES: Agent Server Profiler Kit Intranet Spider Knowledge Organizer

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Gary J. Sbona, CEO Anthony J. Bettencourt III, Pres. Stephen W. Young, COO Todd K. Yamami, CFO Michael T. Zuckerman, VP-Mktg. Rena Schaut, Mgr.-Human Resources Hugh S. Njemanze, Chief Tech. Officer Charu Rudrakshi, VP-Eng. Ashok K. Chandra, Sr. VP-Dev. & New Bus. Activities Michael D. Mooney, VP-Bus. Dev. Prabhakar Raghavan, Chief Scientist/VP-Emerging Tech. Joseph J. Lawless, VP-North America and Int'l Sales Sunil D. Nagdev, VP-Professional Services & Technical Support

Phone: 408-541-1500 Fax: 408-541-1600 Toll-Free: Address: 894 Ross Dr., Sunnyvale, CA 94089 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $96,100 (12 months) 2000 Profits: $33,010 (12 months) Stock Ticker: VRTY 1999 Sales: $64,425 1999 Profits: $12,130 1998 Sales: $38,858 1998 Profits: $-16,510 Employees: 364 1997 Sales: $42,671 1997 Profits: $-17,931 Fiscal Year Ends: 5/31 1996 Sales: $30,718 1996 Profits: $- 313


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $270,833 Stock Purch. Plan: Y Second Exec. Salary: $221,875 Superior retrieval and indexing of enterprise wide information.



Bonus: Bonus:

$150,000 $44,375


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y

464


VERSANT CORP

www.versant.com




Y

Profits: 30





TYPES OF BUSINESS: Software-Database Management

Versant Corporation is a leading provider of highly scalable and reliable object management solutions for complex enterprise-level systems. The company’s Object Data Management System serves as a core database for fraud detection, yield management, real-time data collection and analysis and operation support systems in the telecommunications, financial services, transportation and defense industries. Moreover, the Versant enJin and Versant Developer Suite (VDS) help accelerate both the development cycle and the transaction speed for ebusiness and Internet infrastructures. VDS enables users to store, manage and distribute information that may not be effectively supported by traditional database technologies. Recently, the company announced the availability of Versant enJin 2.1, which provides enhanced capabilities to synchronize data between the back-end database and the middle-tier or application server environment. The new product’s synchronization capabilities include transparent conversion of the middletier object data to and from relational rows and columns and near real-time propagation of the completed middletier business transaction to the back-end database. Additionally, the firm’s Versant Fault Tolerant Server ensures transparent failure recovery by connecting database clients to synchronized copies of the database stored on physically separate computers. The company has developed the IGNITE! Partner Program to bring together systems integration and consulting partners with its objective management solutions to help customers quickly deploy large-scale C++ and Java applications. Versant Corporation offers its employees medical and dental insurance.

BRANDS/DIVISIONS/AFFILIATES: Object Data Management System Versant enJin Versant Developer Suite Versant Fault Tolerant Server IGNITE! Partner Program

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Nick Ordon, CEO Nick Ordon, Pres. Lee McGrath, CFO Christine Caldwell, VP-Worldwide Mktg. Robin Steckhahn, Human Resources Tom Miura, Sr. VP-Oper. Bernard Wobker, Exec. VP Bill Shellooe, Sr. VP-Worldwide Field Oper. Adrian Jones, VP-Europe Sales

Phone: 510-789-1500 Fax: 510-789-1515 Toll-Free: 800-837-7268 Address: 6539 Dumbarton Circle, Fremont, CA 94555 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $28,169 (12 months) 2000 Profits: $1,856 (12 months) Stock Ticker: VSNT 1999 Sales: $25,868 1999 Profits: $-1,736 1998 Sales: $23,233 1998 Profits: $-19,935 Employees: 141 1997 Sales: $29,190 1997 Profits: $-2,340 Fiscal Year Ends: 12/31 1996 Sales: $18,393 1996 Profits: $1,411


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $245,839 Stock Purch. Plan: Y Second Exec. Salary: $142,805 Ability to integrate up to 65,000 different databases.



Bonus: Bonus:

$50,000 $30,000


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


465

VERTICALNET INC

www.verticalnet.com



Y



Profits: 11 Y Y




TYPES OF BUSINESS: Online Vertical Trade Marketplace Industrial Data

VerticalNet, Inc. provides suppliers and buyers with robust software solutions and Web-based commerce services. The company’s VerticalNet Markets subsidiary operates 59 industry-specific e-marketplaces through which it provides hosted e-commerce and community capabilities for corporate divisions and small and medium sized businesses. The subsidiary has designed its emarketplaces to attract technical and purchasing professionals with specialized product requirements and purchasing authority or influence. The firm’s VerticalNet Solutions subsidiary develops and offers software solutions that focus on direct materials procurement targeted towards discrete manufacturing processes within large enterprises. Additionally, the subsidiary’s emarketplace solutions offer a comprehensive and innovative open platform, multiple market mechanisms and transaction types, multi-party system interaction and a broad range of buy and sell-side services. Recently, the company entered into an agreement with Microsoft Corp. that directs significant resources towards the development, marketing and support of an enhanced set of its hosted supplier enablement product offerings. The agreement is part of VerticalNet’s plan to leverage its large supplier network base to become the leader in providing supplier enablement solutions. In the Spring of 2001, the firm and Kelly Scientific Resources announced a joint initiative to create online Professional Development Centers across the firm’s scientific e-marketplaces. The initiative gives users of the company’s scientific communities the opportunity to assess their current skill set and enhance their career potential through online services and personalized career mentoring. The company recently laid off 275 employees, roughly 25% of its workforce. VerticalNet, Inc. offers its employees medical, dental and vision insurance, employee referral bonuses, paid training and company-sponsored team sports. Employees are encouraged to dress casually.

BRANDS/DIVISIONS/AFFILIATES: VerticalNet Markets VerticalNet Solutions Microsoft Corp. Kelly Scientific Resources

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael J. Hagan, CEO Michael J. Hagan, Pres. David Kostman, COO Gene S. Godick, CFO Patricia Hume, Chief Mktg. Officer Monica D. Haley, VP-Human Resources David Ritter, Chief Tech. Officer Venkat Raju, Sr. VP-Eng. & Product Dev. James W. McKenzie, Jr., Corp. Sec. James W. McKenzie, Jr., General Counsel Christopher Larsen, Exec. VP-Global Field Operations Nathanael V. Lentz, Sr. VP-Strategy Nyssa L. Tussing, VP-Corp. Comm. Muriel Lange, Dir.-Investor Rel. David Kostman, Pres., VerticalNet International Michael W. Farrell, Sr. VP-Professional Services James A. Mirage, Sr. VP-Corp. Dev., Mergers & Acquisitions Hugo M. Daley, VP-Advanced Tech.

Phone: 215-328-6100 Fax: 215-784-1968 Toll-Free: 877-837-8638 Address: 700 Dresher Rd., Ste. 100, Horsham, PA 19044 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $112,454 (12 months) 2000 Profits: $-311,316 (12 months) Stock Ticker: VERT 1999 Sales: $18,428 1999 Profits: $-53,480 1998 Sales: $3,135 1998 Profits: $-13,594 Employees: 1,170 1997 Sales: $ 792 1997 Profits: $-4,800 Fiscal Year Ends: 12/31 1996 Sales: $ 285 1996 Profits: $- 700


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $300,000 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $212,500 Bonus: Leader in this market/Highly successful IPO/Major investment from Microsoft.



$100,000 $90,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

466


VIACOM INC

www.viacom.com




Profits: 2



Y



TYPES OF BUSINESS: Cable TV Networks Television Networks Entertainment Video Rental Stores Entertainment Parks Publishing Online Applications

Viacom, Inc. is a diversified entertainment company with operations in six segments: networks, entertainment, video, parks, publishing and online. The networks segment operates MTV, Showtime, Nickelodeon/Nick at Nite, VH1 Music First and TV Land among other program services. The entertainment segment produces and distributes theatrical motion pictures and television programming, including Paramount Pictures, Paramount Television and Paramount Stations Group. Additionally, this segment includes movie-theater and music publishing operations. The video segment includes a majority (82.3%) interest in Blockbuster video rental stores. The parks segment includes Paramount Parks, which owns and operates five theme parks in the United States and Canada. The publishing segment publishes and distributes books under the names Simon & Schuster, Pocket Books, Scribner and The Free Press. The online segment provides online music and children’s destinations featuring entertainment, information, community tools and e-commerce through Internet sites related to MTV, Nickelodeon/Nick At Nite and VH1 Music First. In the latest of a slew of mergers, Viacom recently announced its plans to acquire Black Entertainment Television Holdings, providing the company with BET's cable and online operations. The firm previously acquired Infinity Broadcasting Corporation and, in May 2000, completed a major merger with CBS. The company also merged Paramount and CBS stations into its CBS Television Stations Division. That merge combines 16 CBS stations with 19 UPN stations. In addition, Viacom recently purchased UPN from BHC Communications, Inc. A recent agreement has been made with Viacom and DIRECTV, providing DIRECTV customers access to CBS stations in the United States. DIRECTV will also carry other Viacom stations, including MTV, Nickelodeon’s Noggin Network, VH1, TV Land, MTV2 and MTVS.

BRANDS/DIVISIONS/AFFILIATES: CBS Blockbuster Black Entertainment Television MTV Nickelodeon/Nick at Nite VH1 Music First Showtime Paramount Pictures

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Sumner M. Redstone, CEO Mel Karmazin, COO/Pres. George S. Smith, Jr., Sr. VP/CFO William A. Roskin, Sr. VP-Human Resources Susan C. Gordon, VP/Controller Michael D. Fricklas, Sr. VP/Sec. Michael D. Fricklas, General Counsel William A. Roskin, Sr. VP-Admin. Rudolph L. Hertlein, Sr. VP-Corp. Dev. Carl D. Folta, Sr. VP-Corp. Relations Martin M. Shea, Sr. VP-Investor Relations Carol A. Melton, Sr. VP-Gov't Affairs Susan C. Gordon, Chief Acct. Officer

Phone: 212-258-6000 Fax: 212-258-6464 Toll-Free: Address: 1515 Broadway, New York, NY 10036 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $20,043,700 (12 months) 2000 Profits: $-816,100 (12 months) Stock Ticker: VIA 1999 Sales: $12,858,800 1999 Profits: $334,000 1998 Sales: $12,096,100 1998 Profits: $-122,400 Employees: 133,830 1997 Sales: $10,684,900 1997 Profits: $793,600 Fiscal Year Ends: 12/31 1996 Sales: $9,683,900 1996 Profits: $1,247,900


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $1,881,000 Bonus: $8,119,000 Stock Purch. Plan: Second Exec. Salary: $1,881,000 Bonus: $8,119,000 Entertainment giant/Sweeping mergers and acquisitions created one of the largest entertainment companies in the world.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


467

VIANT CORP

www.viant.com




Y


Profits: 5

Y




TYPES OF BUSINESS: Consulting-Internet Systems Design and Implementation

Viant is a leading Internet professional services firm providing strategic consulting, creative design and technology services to companies seeking to capitalize on the Internet. The company creates value by helping clients rapidly develop and deploy Internet solutions. The firm accomplishes this value creation through a business model that emphasizes multi-disciplinary teams, an integrated service model, organic growth that reinforces the firm's culture and continuous innovation. Viant believes it has gained considerable experience and market presence by completing significant engagements for Global 1000 and other large companies such as American Express, BankBoston, CMGI, Compaq, Deutsche Bank, General Motors, Hewlett-Packard, Kinko's, Lucent Technologies, Polo/Ralph Lauren, LVMH, RadioShack, Sears Roebuck & Co. and Sony Pictures Entertainment. The company combines three core disciplines, strategic consulting, creative design and technology, to help clients reevaluate their strategies and transform their businesses to take advantage of the Internet. The firm delivers its services or each project through a multi-disciplinary team of strategists, creative designers and information technologists who typically work with key client representatives in a local Viant office. Viant believes that this integrated approach enables it to deliver comprehensive Internet solutions, which can be implemented seamlessly and quickly. The company created the Viant Service Model to organize and address the broad-ranging and complex needs of clients hoping to utilize the Internet effectively. The service model divides each engagement into three well-defined phases, Envision, Experience and Launch, which provide its consultants with a consistent yet flexible service approach. Viant recently announced that it would lay off 38% of its workforce, or 211 employees. Viant offers its employees group medical insurance, vision care, group dental insurance, family leave and much more. Full-time employees are eligible for 15 paid vacation days per calendar year.

BRANDS/DIVISIONS/AFFILIATES: Viant Service Model, The

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert L. Gett, CEO Ben Levitan, COO M. Dwayne Nesmith, CFO Tara Knowles, Chief Mktg. Officer Diane M. Hall, Chief People Officer (HR) Timothy A. Andrews, Chief Tech. Officer Christopher Newell, Chief Knowledge Officer Sherwin A. Uretsky, Chief Bus. Dev. Mark G. Leiter, Chief Strategy Officer

Phone: 617-531-3700 Fax: 617-531-3803 Toll-Free: Address: 89 South St., Boston, MA 02111 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $127,162 (12 months) 2000 Profits: $-2,463 (12 months) Stock Ticker: VIAN 1999 Sales: $61,332 1999 Profits: $1,411 1998 Sales: $20,043 1998 Profits: $-6,487 Employees: 621 1997 Sales: $8,808 1997 Profits: $-4,080 Fiscal Year Ends: 12/31 1996 Sales: $ 642 1996 Profits: $-1,659


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $267,998 Stock Purch. Plan: Y Second Exec. Salary: $221,442 Global, blue ribbon infotech consulting practice.



Bonus: Bonus:

$149,543 $137,294


Southwest: Y

Midwest: Y

Southeast:


Northeast: Y

International: Y

468


VICINITY CORP

www.vicinity.com



Y


Y


Profits: 4

Y Y




TYPES OF BUSINESS: B2B Internet Intermediary Interactive Business Locators Map Creation Software Web Site Creation Aids Database Design & Management Products

Vicinity Corporation is a leading provider of enterprise location-based services to Global 2000 companies across online, wireless and voice platforms. The firm’s solutions enable companies to direct customers searching for a specific product or service to the nearest physical store that carries that product or service. The company’s services provide the necessary infrastructure for companies to exploit the growing potential of online marketing while leveraging their real world presence. Customers can use the Vicinity Business Finder to search for a specific product or store by proximity, attribute and keyword or through a custom search. Additionally, the Business Finder is capable of serving as a real-time outsourced inventory management system. In the Spring of 2001, Vicinity launched Wireless Business Finder, which allows customers to search for a product or store from Internet-enabled wireless devices such as PDAs, phones and pagers. The new wireless service also incorporates the company’s LineDrive route maps, which provide simplified turn-by-turn driving directions. Similarly, Vicinity recently launched the Speech Business Finder, a new service that allows callers to use voice commands to access location information. The addition of speechenabled functionality complements the company’s existing wireless, wireline and broadband platforms and further expands its distribution network. The firm’s MapBlast! web site provides interactive U.S. and European maps and driving directions as well as information on services and products near a user’s address or travel route. The company recently laid off 40 people or 25% of its workforce.

BRANDS/DIVISIONS/AFFILIATES: Business Finder Wireless Business Finder LineDrive Speech Business Finder MapBlast! Telephone Business Finder Vicinity Sitemaker Vicinity Brandfinder

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Emerick Woods, CEO Emerick Woods, Pres. Tim McMullen, COO Howard A. Bain, III, CFO Steve Ackley, Sr. VP-Worldwide Sales Scott Sullivan, VP-Human Resources Scott Young, Chief Tech. Officer Mike Torgersen, CIO/VP-Info. Tech. Mary Gavin, VP-Eng. Greg Beasley, VP-Strategic Accounts Scott Young, Sr. VP-Product Dev. Dan Shapero, VP-Mktg. David Cherner, General Mgr.

Phone: 408-543-3000 Fax: 408-543-3002 Toll-Free: Address: 370 San Aleso Ave., Sunnyvale, CA 94085 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $15,190 (12 months) 2000 Profits: $-15,417 (12 months) Stock Ticker: VCNT 1999 Sales: $6,424 1999 Profits: $-5,515 1998 Sales: $4,810 1998 Profits: $-2,481 Employees: 193 1997 Sales: $1,419 1997 Profits: $-6,238 Fiscal Year Ends: 7/31 1996 Sales: $ 20 1996 Profits: $- 898


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $222,917 Bonus: Stock Purch. Plan: Y Second Exec. Salary: $158,333 Bonus: Leading provider of enterprise location-based services across multiple platforms.



$120,000 $126,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y


469

VIEWPOINT CORP

www.viewpoint.com




Y

Profits: 81





TYPES OF BUSINESS: Software-Professional Graphics 3-D Modeling Software Professional Graphics Services

Viewpoint Corporation, formerly known as MetaCreations, is a provider of digital marketing technologies and services for online marketing and selling. The Viewpoint Experience Technology (VET) allows web sites to integrate numerous rich media types seamlessly on regular web pages. The technology produces enhanced images so that every user, even those on narrowband connections, can access and interact with them easily. The company’s licensing strategy focuses on earning fees by offering content providers the ability to broadcast web content in the Viewpoint format. The firm also provides fee-based professional services for implementing ecommerce visualization solutions. In addition to web services, the professional services group develops realistic digital effects and animation for the entertainment and game industries, film producers and advertising agencies. Recently, Fujitsu Limited agreed to include Viewpoint’s media player plug-in as pre-installed equipment on all of its consumer PC units sold in Japan. The Viewpoint media player joins other industry-standard plug-ins provided pre-installed on Fujitsu PCs, such as Adobe Acrobat Reader, AOL and Microsoft Internet Explorer. Additionally, the firm recently formed a partnership with Edulink to develop ongoing educational and distance learning programs using VET. These advanced types of learning tools from Viewpoint allow children to conduct virtual science experiments and activities that introduce a new kind of involvement in the learning experience. Similarly, in the Winter of 2000, Hewlett-Packard Company implemented VET to more effectively train its resellers and channel partners.

BRANDS/DIVISIONS/AFFILIATES: MetaCreations Viewpoint Experience Technology Edulink Computer Associates Insurance Risk Information

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert Rice, CEO Robert Rice, Pres. Jeffrey J. Kaplan, CFO David Feldman, Exec. VP-Mktg. Jeanine Borko, Dir.-Human Resources Sreekant Kotay, Chief Tech. Officer Anders Vinberg, Exec. VP-Info. Services Anders Vinberg, Exec. VP-Eng. David Feldman, Chief Strategist Fred Brown, Exec. VP-Sales Paul Kadin, Exec. VP-Bus. Dev. Christopher T. Gentile, Exec. VP-Creative Services Anders Vinberg, Exec. VP-Tech.

Phone: 212-201-0800 Fax: 212-201-0801 Toll-Free: Address: 498 Seventh Ave., 18th Fl., New York, NY 10018 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $3,580 (12 months) 2000 Profits: $-55,956 (12 months) Stock Ticker: VWPT 1999 Sales: $3,093 1999 Profits: $-50,654 1998 Sales: $3,001 1998 Profits: $-19,831 Employees: 228 1997 Sales: $1,262 1997 Profits: $-8,178 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-7,650


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $275,000 Stock Purch. Plan: Y Second Exec. Salary: $155,589 Worldwide distributor network includes 8,000 dealers in over 50 nations.



Bonus: Bonus:

$65,000 $30,000


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

470


VIGNETTE CORP

www.vignette.com




Y


Profits: 103

Y




TYPES OF BUSINESS: Computer Software-Content Management B2B Software Customer Management Software Internet Platforms for Business Support Services Implementation

Vignette Corporation provides software products and services for companies that are building online businesses. By providing a single view across customers, partners, products and interactions, the Vignette V/5 EBusiness Platform provides clients with the ability to measure the return on investment of all of their online relationships and initiatives. The open and modular architecture of the platform makes it possible for clients to leverage existing investments and quickly integrate new technology that is based on industry standards. The V/5 is built upon a proven, enterprise-ready architecture foundation that powers some of the largest and most successful e-business applications today. It is unique in providing a modular and reusable e-business applications architecture that helps clients respond and adapt quickly to changing market demands and leverages existing information technology investments in open standards, component models, technical skills and best practices. The platform provides a scalable, reliable and highperformance foundation for delivering content, profiling, and managing interactions across multiple communication channels such as web pagers, mobile phones and e- mail. The firm announced significant layoffs in early 2001 in an effort to reach profitability in the near-term. It has let go of over 500 employees since that time, with the current headcount hovering around 200. Revenue growth has been excellent, with strong overseas sales and many new contracts with major corporate and government clients. Vignette offers its employees medical insurance, dental insurance, vision benefits and life insurance. The company also offers a cafeteria plan that allows its employees to cover medical, dental, and day-care expenses with pre-tax dollars. The firm has paid company holidays. Its employees accrue two weeks of vacation per year. After two years of employment, this increases to three weeks. Full-time employees also receive stock options that vest over a four-year period. Employees may benefit from gains in a special Vignette venture capital fund. Vignette’s medical insurance plan provides 100% coverage with zero deductible.

BRANDS/DIVISIONS/AFFILIATES: Vignette StoryServer4 Vignette Development Center Vignette Multi-Channel Server Vignette Syndication Server OnDisplay DataSage, Inc. Diffusion, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Gregory A. Peters, CEO Gregory A. Peters, Pres. Joel Katz, CFO Michael J. Vollman, Sr. VP- Sales and Services Dee Ann Thompson, VP-Human Resources Steve Manweiler, Chief Tech. Officer John J. Ciulla, Chief Info. Officer Calvin B. Killen, Sr. VP- Engineering Charles W. Sansbury, Sr. VP-Corp. Dev.

Phone: 512-306-4300 Fax: 512-306-4500 Toll-Free: 888-608-9900 Address: 901 S.Mopac Expwy., Austin, TX 78746 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $366,661 (12 months) 2000 Profits: $-532,225 (12 months) Stock Ticker: VIGN 1999 Sales: $89,185 1999 Profits: $-42,477 1998 Sales: $16,205 1998 Profits: $-26,197 Employees: 2,330 1997 Sales: $3,024 1997 Profits: $-7,474 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-3,626


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $175,000 Stock Purch. Plan: Second Exec. Salary: $142,385 Very rapid growth/Excellent cusomer base/Acquisition of OnDisplay. ADVANTAGE:



Bonus: Bonus:

$63,733 $42,488


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


471

VISTA INFORMATION SOLUTIONS INC Industry Group Code: 514191A Ranks within this company's industry group: Sales: 5 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:


Y


Y


www.vistainfo.com Profits: 3

Y




TYPES OF BUSINESS: Online Information Service-Real Estate Real Estate Databases Environmental Risk Information Disclosure Information

VISTA Information Solutions, Inc. is a business-tobusiness e-commerce and information services company for the North American real estate industry. The company’s Property Disclosure business line delivers required reports to real estate agents to help them close home sales efficiently and confidently. The Commercial Real Estate line of business provides name and addressbased environmental risk and disclosure information about U.S. commercial properties and companies to bankers, engineers, realtors, lawyers, appraisers and major U.S. corporations. VISTA’s Insurance Risk Information division provides proprietary homeowners insurance underwriting information and automation tools to property insurance underwriters. Clients can access disclosure or risk management information online by entering any property address into the firm’s market specific, user-friendly Internet order form. Moreover, the company’s RE/Xplorer 2.0 software features technological innovations for enhanced searches, contact management, communication and graphics. The system scales easily to accommodate Multiple Listings Service growth and to adapt to organizations of varying sizes. RE/Xplorer 2.0 also synchronizes to Palm handheld computers. In the Spring of 2001, the firm signed an agreement to combine with five real estate related business units of Fidelity National Financial, Inc. Fidelity National Financial has contributed the assets and operations of its Tax, Credit, Flood, Appraisal and Property Records businesses in exchange for VISTA stock.

BRANDS/DIVISIONS/AFFILIATES: RE/Xplorer 2.0 Fidelity National Financial, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Howard L. Latham, CEO Howard L. Latham, Pres. Neil A. Johnson, CFO/Sr. VP-Finance Scott Clyde, Exec. VP-Mktg. William Goodman, VP-Human Resources Michael K. Levine, VP-Tech. Neil A. Johnson, Corp. Sec. Neil A. Johnson, Sr. VP-Admin. Scott Clyde, Exec. VP-Internet Strategy Joy L. Higgins, VP-Customer Care & Service Delivery Jerome T. Marani, General Mgr.-Property Disclosure Jeffrey F. Woodward, General Mgr.-RE/Commercial Group Dave Barczak, General Mgr.-RE/Professional Group

Phone: 858-450-6100 Fax: 858-450-6166 Toll-Free: Address: 5060 Shoreham Place, #300, San Diego, CA 92122 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $85,663 (12 months) 2000 Profits: $-11,250 (12 months) Stock Ticker: VINF 1999 Sales: $27,496 1999 Profits: $-15,434 1998 Sales: $25,117 1998 Profits: $-3,192 Employees: 692 1997 Sales: $8,400 1997 Profits: $-5,600 Fiscal Year Ends: 12/31 1996 Sales: $7,800 1996 Profits: $-6,500


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $259,992 Stock Purch. Plan: Second Exec. Salary: $259,992 Expertise in technology for the real estate industry.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast:

International:

472


VISUAL DATA CORP

www.vdat.com



Y



Profits: 5

Y




TYPES OF BUSINESS: Advertising-Video Previews Online Corporate Advertising Trade Show Services Online Financial News

Visual Data Corporation is a leading full service broadband media company that enables businesses to market their products through various channels such as print, television and the Internet. The company’s Travel Group produces Internet-based multimedia streaming videos, including hotel, resort, golf facility, travel destination and time-share productions. These concise, broadband-enabled vignettes generally have a running time from two to four minutes and are designed to maintain a high level of viewer interest. Recently, the firm announced an agreement with America Online’s Digital City subsidiary to add content from its travel video libraries to the Digital City web site. Visitors of Digital City are now able to see video of their travel destinations before making their final travel arrangements. The Visual Data Online Broadcast and Production group provides an array of corporate-oriented online media services to the corporate market, including live audio and video web casting, packaged corporate announcements and information distribution. The group’s Virtual Exhibit Hall trade show broadband services include rich-video filming, keynote speaker interview vignettes and conference web casting. The firm’s Ednet subsidiary provides connectivity within the entertainment and advertising industries through its private network of production companies, advertisers, producers, directors and performers. Ednet also provides systems integration and engineering services, applicationspecific technical advice, web casting services and audio and teleconferencing equipment. Visual Data’s TheFirstNews.com web site affords investors and financial professionals accessibility to timely, filtered financial and news information, including press releases, Internet web casts and teleconferences.

BRANDS/DIVISIONS/AFFILIATES: Digital City Virtual Exhibit Hall Ednet TheFirstNews.com PR Newswire Golf Society

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Randy S. Selman, CEO Randy S. Selman, Pres. George Stemper Jr., COO Gail Babitt, CFO Joann Tepper, Human Resources Eric Jacobs, Corp. Sec. Alan M. Saperstein, Treas.

Phone: 954-917-6655 Fax: 954-917-6660 Toll-Free: Address: 1291 SW 29 Ave., Pompano Beach, FL 33069 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $5,868 (12 months) 2000 Profits: $-11,402 (12 months) Stock Ticker: VDAT 1999 Sales: $4,464 1999 Profits: $-7,158 1998 Sales: $1,881 1998 Profits: $-3,435 Employees: 88 1997 Sales: $ 193 1997 Profits: $-3,574 Fiscal Year Ends: 9/30 1996 Sales: $ 100 1996 Profits: $-1,900


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $223,646 Stock Purch. Plan: Second Exec. Salary: $223,646 Excellent technology delivers niche-specific audio/video.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast: Y


Northeast:

International:


473

VOCALTEC COMMUNICATIONS LTD Industry Group Code: 511200 Ranks within this company's industry group: Sales: 69 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



Y

www.vocaltec.com Profits: 17





TYPES OF BUSINESS: Software-Internet Messaging Voice Virtual Private Networks

VocalTec Communications, Ltd. is a global provider of software-driven solutions for the deployment of nextgeneration, IP-based international telephony networks and enhanced services. The company’s services include international and long-distance calling, voice virtual private networks (VPN), calling cards, exchange carrier and voice-enhanced e-commerce. Recently, the firm announced the availability of its Customer Premise Equipment (CPE) gateways that support four or eight analog lines and deliver voice over VPNs to small branch offices of global corporations. VocalTec’s voice VPN solution provides subscribers with a virtual private voice over IP (VOIP) network that runs on top of a managed IP network. Moreover, this solution can be used to resolve conflicts in shorthand dialing plans that may arise when remote offices or campuses are linked for the first time. The firm has been selected by UniPlex Telecom Technologies, Inc. to provide VOIP technology for the UniPlex Jubilee Connection calling card service. VocalTec has created a calling card network for UniPlex that connects the United States, Ecuador, Haiti and Nicaragua. In the Summer of 2001, the company introduced a voice VPN platform for competitive local exchange carriers (CLEC). Under the new VPN platform, CLECs and independent telecommunication companies can offer their customers voice VPN services while incurring less than half of the conventional platform and network costs.

BRANDS/DIVISIONS/AFFILIATES: Gateway Deutsche Telekom

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Elon A. Ganor, CEO Ira Palti, COO Hugo Goldman, CFO Ami Tal, Exec. VP-Global Sales Dafna Golan, VP-Human Resources Ari Rabban, VP-Corp. Dev. Carla A. Cooper, Mgr.-U.S. Human Resources

Phone: +972-9-970-7777 Fax: +972-9-956-1867 Toll-Free: Address: 2 Maskit St., Herzliyya, 46733 Israel

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $42,041 (12 months) 2000 Profits: $28,836 (12 months) Stock Ticker: VOCL 1999 Sales: $26,615 1999 Profits: $-28,386 1998 Sales: $24,650 1998 Profits: $-23,181 Employees: 277 1997 Sales: $15,683 1997 Profits: $-7,680 Fiscal Year Ends: 12/31 1996 Sales: $8,495 1996 Profits: $-7,160


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $ Stock Purch. Plan: Second Exec. Salary: $ Superior Internet telephony technology.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

474


V-ONE CORP

www.v-one.com




Y

Profits: 37





TYPES OF BUSINESS: Software-Security Network Firewalls

V-ONE Corporation develops, markets and licenses a comprehensive suite of network security products that enables organizations to conduct secured electronic transactions and information exchange using public switched networks such as the Internet. The company’s suite of products addresses network user authentication, perimeter security, access control and data integrity through the use of smart cards, tokens, digital certificates, firewalls and encryption technology. These products interoperate seamlessly and can be combined to form a complete, integrated network security solution or can be used as independent components in customized security solutions. The firm’s SmartGate virtual private network (VPN) solution employs two-factor authentication and mutual authentication through the use of virtual or physical smart cards or other authentication devices. The latest edition of the VPN solution, SmartGate 4.1.2, added Windows 2000 and Windows Millennium Edition to its list of supported operating systems. The company’s SmartWall software allows transparent access from a secured network to services and applications on an unsecured network. SmartWall includes a secured graphical user interface for firewall administration, strong mutual authentication to identify users and complete transparency for authorized traffic. Recently, V-ONE announced that it will incorporate Rijndael, an Advanced Encryption Standard algorithm that adds a higher level of speed and security to VPNs, into its future product releases. V-ONE Corporation offers its employees referral bonuses, tuition reimbursement and medical, dental and vision insurance.

BRANDS/DIVISIONS/AFFILIATES: SmartGate SmartWall SmartGuard Air SmartGate

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Margaret E. Grayson, CEO Margaret E. Grayson, Pres. John F. Nesline, CFO Kelsey W. Hill, Sr. VP-Sales Dan Davis, Dir.-Human Resources Jieh-Shan Wang, Chief Scientist Christopher T. Brook, VP-Eng. Kelsey W. Hill, Sr. VP-Customer Care Mandy J. Schuyler, Chief Mktg. Officer

Phone: 301-515-5200 Fax: 301-515-5281 Toll-Free: Address: 20250 Century Blvd., Ste. 300, Germantown, MD 20874 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $4,554 (12 months) 2000 Profits: $-8,862 (12 months) Stock Ticker: VONE 1999 Sales: $4,966 1999 Profits: $-9,680 1998 Sales: $6,260 1998 Profits: $-9,193 Employees: 59 1997 Sales: $5,973 1997 Profits: $-10,215 Fiscal Year Ends: 12/31 1996 Sales: $5,319 1996 Profits: $-7,813


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $275,383 Bonus: $131,183 Stock Purch. Plan: Y Second Exec. Salary: $183,750 Bonus: $92,414 Products can be combined to create multi-purpose security solutions/Very valuable government contracts.




Southwest:

Midwest:

Southeast: Y


Northeast:

International:


475

VOXWARE INC

www.voxware.com




Y

Profits: 31





TYPES OF BUSINESS: Software-Speech Recognition

Voxware, Inc. designs, develops, markets and sells voicebased solutions for the logistics, distribution and package sorting industries. The firm’s solutions are designed specifically for use in industrial settings to enable workers to perform logistical tasks such as returns processing and cycle counting through speech interface. Voxware anticipates that demand for its voice recognition products will increase as customer demands increase the complexity and volume of tasks in fulfillment and distribution. The company’s primary product offering, VoiceLogistics, is a voice-based solution set of software, hardware and professional services used for various mobile industrial and warehouse applications. Warehouse workers wear the wireless VoiceLogistics computer around their waists and communicate with the system through headsets. In addition to the ability to complete assigned tasks, workers who communicate with the system can simultaneously update inventory counts, customer invoices and other internal systems. Hearing instructions and confirming actions with voice generally increases the attention workers pay to orders, which may result in increased accuracy. Recently, the firm partnered with ExperTeam AG to bring VoiceLogistics to the Swiss market. Under the terms of the agreement, ExperTeam provides the IT solutions and professional services necessary to implement Voxware’s logistics solutions for a number of Swiss customers.

BRANDS/DIVISIONS/AFFILIATES: VoiceLogistics ExperTeam AG

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Bathsheba J. Malsheen, CEO Bathsheba J. Malsheen, Pres. Nicholas Narlis, CFO Kevin M. Land, Dir.-Global Sales David Vetter, Chief Tech. Officer Sherri L. Meade, VP-Eng. Sherri L. Meade, VP-Oper. Kenneth M. Finkel, VP-Bus. Dev. Nicholas Narlis, Treas. David Vetter, VP-Research & Dev.

Phone: 609-514-4100 Fax: 609-514-4101 Toll-Free: Address: Lawrenceville Office Park, P.O. Box 5363, Princeton, NJ 08543-5363 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $3,801 (12 months) 2000 Profits: $-2,245 (12 months) Stock Ticker: VOXW 1999 Sales: $2,886 1999 Profits: $-4,286 1998 Sales: $5,882 1998 Profits: $-4,894 Employees: 39 1997 Sales: $7,779 1997 Profits: $-6,859 Fiscal Year Ends: 6/30 1996 Sales: $1,607 1996 Profits: $-2,867


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $209,376 Stock Purch. Plan: Y Second Exec. Salary: $155,000 Bandwidth-efficient reproduction of speech with very high quality.



Bonus: Bonus:

$102,521 $71,875


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

476


VOYAGER.NET INC

www.voyager.net




Profits:




Y Y


TYPES OF BUSINESS: Internet Service Provider Long Distance Provider Web Hosting

Voyager.net, Inc., a subsidiary of CoreComm, Ltd., is an Internet communications company that primarily serves the Midwestern United States. The firm owns approximately 150 points of presence (POPs) in Michigan, Wisconsin, Ohio, Illinois, Indiana and Minnesota. Voyager has been able to reduce its overall number of POPs by consolidating several of them into SuperPOPs with expanded calling areas. The SuperPOP allows the firm to consolidate its equipment into one large modem bank and reduce telecommunications costs. The company’s residential and business services include dedicated telecommunications services, cable modem access, dialup Internet access, web hosting and e-commerce. Voyager’s e-commerce offerings include EasyWeb, a program that enables a business to quickly create web sites and sell their products and services online. The firm also offers custom virtual private network solutions that enable customers to deploy tailored, IP-based missioncritical business applications for e-commerce. Additionally, the company resells long distance telecommunications services, an 800 service and prepaid cards to its online customers. Voyager offers bundled voice and data services to customers who seek Internet access and telecommunications services from a single source. In an effort to increase word-of-mouth advertising, the firm’s referral incentive program awards subscribers one month of free service for every customer referred. Consequently, over 70% of new Voyager subscribers come from existing subscriber referrals.

BRANDS/DIVISIONS/AFFILIATES: CoreComm, Ltd. EasyWeb

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Christopher Torto, CEO Christopher Torto, Pres. Osvaldo deFaria, COO Jim Militello, CFO/VP-Finance Tony Paalz, Sr. VP-Mktg. Joan Holda, VP-Human Resources Christopher Michaels, Chief Tech. Officer Curtis V. Shambeau, Sr. VP-Info. Sys. & Telecommunications Michael Mittelstadt, Sr. VP-Network Eng. David Shires, VP-Bus. Dev. Mark Vickers, VP-Telecommunications Ryan Frederickson, VP-Network Oper., Michigan & Indiana Luke Gain, VP-Network Oper., Ohio

Phone: 517-324-8940 Fax: 517-324-8965 Toll-Free: 888-747-4638 Address: 4660 S. Hegadorn Rd., Ste. 320, East Lansing, MI 48823 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Subsidiary 1999 Sales: $48,497 1999 Profits: $-16,129 1998 Sales: $10,722 1998 Profits: $-7,271 Employees: 505 1997 Sales: $3,454 1997 Profits: $- 820 Fiscal Year Ends: 12/31 1996 Sales: $1,707 1996 Profits: $-1,498


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $206,250 Stock Purch. Plan: Second Exec. Salary: $51,667 Aggressive marketing/Built a major regional system through acquisitions.



Bonus: Bonus:

$100,435 $


Southwest:

Midwest: Y

Southeast:


Northeast:

International:


477

W W GRAINGER INC

www.grainger.com




Profits: 1



Y



TYPES OF BUSINESS: Industrial Equipment and Products-Wholesale MRO Products Catalog Sales Online Sales Safety Products Distribution Logistics Services

W.W. Grainger, Inc. is the leading business-to-business distributor of maintenance, repair and operating (MRO) supplies in the United States. The company offers 560,000 products through 530 distribution branches in North America, including compressors, lighting equipment, motors, signs, hand tools, power tools, pumps, heating and ventilation equipment and spray paints. Additionally, W.W. Grainger serves contractors, service shops, maintenance departments, manufacturers, hotels, government, health care and educational facilities through the provision of its management consulting services. With approximately 1.5 million customers and sales of $5 billion in 2000, Grainger has one of the best records for consistent profitable growth. Now that it is approaching the saturation point in major cities, it is branching out by opening smaller offices in smaller markets, expanding its international business, moving into logistics and purchasing management services, advancing into the industrial health and safety market and expanding its online sales. Its online division, FindMRO.com, specializes in unusual, hard to find MRO requests, working from a database of over 5 million products from 100,000 brands. Grainger has repeatedly been named one of FORTUNE Magazine's top 100 Best Companies to Work For. It espouses a commitment to a diverse workplace and includes a profit sharing plan in its benefit package. The firm is rapidly growing and has a constant need for new hires, including sales reps, management trainees and personnel for its highly profitable Internet unit

BRANDS/DIVISIONS/AFFILIATES: Acklands-Grainger Inc. Grainger Consulting Services Grainger Industrial Supply FindMRO.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Richard L. Keyser, CEO Donald E. Bielinski, Group Pres. Wes Clark, COO P. Ogden Loux, CFO Edward J. Franczek, Sr. VP-Mktg. Gary J. Goberville, VP-Human Resources George C. Rimnac, Jr., VP-Chief Technologist James T. Ryan, VP-Info. Services John L. Howard, Sr. VP/General Counsel John N. Schweig, VP-Bus. Dev. Nancy A. Hobor, VP-Comm. Nancy A. Hobor, VP-Investor Relations Wesley M. Clark, Group Pres. William D. Chapman, Dir.-Investor Relations

Phone: 847-535-1000 Fax: 847-535-0878 Toll-Free: Address: 100 Grainger Pkwy., Lake Forest, IL 60045-5201 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $4,977,044 (12 months) 2000 Profits: $192,903 (12 months) Stock Ticker: GWW 1999 Sales: $4,636,275 1999 Profits: $180,731 1998 Sales: $4,438,975 1998 Profits: $238,504 Employees: 16,192 1997 Sales: $4,226,941 1997 Profits: $231,833 Fiscal Year Ends: 12/31 1996 Sales: $3,616,640 1996 Profits: $208,526


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $800,040 Bonus: $403,220 Stock Purch. Plan: Second Exec. Salary: $500,040 Bonus: $210,016 Grainger owns one of the busiest and most profitable business-to-business sites on the Internet.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

478


WAL-MART STORES INC

www.walmart.com




Profits: 1



Y



TYPES OF BUSINESS: Discount Department Stores, Retail Supermarket/Department Store Combo Warehouse Membership Club Internet-based Retailing Supermarkets Grocery Stores In-store Pharmacies In-store Auto Repair Centers

Wal-Mart Stores is the largest retailer in the U.S., operating through a base of Wal-Mart stores, Sam’s Clubs, Neighborhood Markets and Wal-Mart Supercenters. The company employs more than one million associates in 4,203 stores and offices around the United States, with more than 1,000 of those stores in locations such as Argentina, Brazil, Canada, China, Germany, Korea, Mexico, Puerto Rico and the U.K. WalMart is a national discount retailer offering a wide variety of merchandise in 36 departments including family apparel, electronics, toys, lawn and garden, jewelry and shoes. Additional options include a pharmacy, snack bar or restaurant, a vision center and a one-hour photoprocessing department. The average customer is 42-46 years of age, with household income of $30,000-$35,000 and an average purchase of $30.00. Wal-Mart Supercenters, located in 40 states, combine a full-line grocery store with the general merchandise department store. Sam’s Club is a members-only warehouse club in the U.S that offers its merchandise at warehouse prices for general purpose use. Sam's Clubs continue to be high volume retail stores in the world, selling $50 million per store in annual revenues but lagging behind Costco's warehouse stores average of $101 million. Wal-Mart also operates McClane Company, a wholesale distributor that sells its merchandise to convenience stores. The company's focus on international expansion is intensifying, with 11 stores open in China alone through a joint venture. With the acquisition of ASDA Group PLC, formerly the third largest retailer in the U.K, the firm added 229 stores. The company’s web site relaunched in late 2000, with a new design emphasizing speed and ease of use. Nearly 500,000 items are available at walmart.com, a 2,000 employee unit that is a joint venture with venture capital firm Accell Partners. The company has implemented diversity initiatives including a mentoring program and a women's leadership group. Wal-Mart is the largest corporate employer of African-Americans and Hispanics in the U.S.

BRANDS/DIVISIONS/AFFILIATES: Sam's Clubs Supercenters Interstar Hypermarkets (Europe) McLane Company Bud's Discount City ASDA Group, PLC (U.K.) Neighborhood Market Accel Partners

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. H. Lee Scott, Jr., CEO H. Lee Scott, Jr., Pres. Thomas M. Schoewe, Exec. VP/CFO Coleman Petersen, VP-Human Resources Kevin Turner, Sr. VP/CIO James A. Walker, Jr., Sr. VP/Controller Robert F. Connolly, Exec. VP-Merch. Robert K. Rhoads, Sr. VP/Sec. Robert K. Rhoads, General Counsel Don Harris, Exec. VP-Store Oper. Glenn L. Habern, Sr. VP-New Business Dev. Jeanne Jackson, CEO-Walmart.com J.J. Fitzsimmons, Treas. Thomas M. Coughlin, Exec. VP/Pres. & CEO-Wal-Mart Stores Div. John B. Menzer, Exec. VP/Pres. & CEO-Wal-Mart Int'l Div. Thomas R. Grimm, Exec. VP/Pres. & CEO-SAM'S Club Div. Michael Duke, Exec. VP-Admin.

Phone: 501-273-4000 Fax: 501-273-1917 Toll-Free: Address: 702 SW 8th St., Bentonville, AR 72716 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $165,013,000 (12 months) 2000 Profits: $5,377,000 (12 months) Stock Ticker: WMT 1999 Sales: $137,634,000 1999 Profits: $4,430,000 1998 Sales: $117,958,000 1998 Profits: $3,526,000 Employees: 1,140,000 1997 Sales: $104,859,000 1997 Profits: $3,056,000 Fiscal Year Ends: 1/31 1996 Sales: $93,627,000 1996 Profits: $2,740,000


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $1,406,154 Bonus: $2,540,000 Stock Purch. Plan: Second Exec. Salary: $1,046,389 Bonus: $1,500,000 Locations nationwide provide exceptional buying power/State-of-the-art distribution and merchandising technology.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


479

WALT DISNEY COMPANY (THE)

www.disney.com



Y Y



Profits: 1

Y


Y



TYPES OF BUSINESS: Theme Parks & Resorts, Recreation Filmed Entertainment Retail Toy, Game and Book Stores Cable and Broadcast Television Networks Music and Book Publishing Online Entertainment Programs Online Communities Cruise Lines

The Walt Disney Company is a diversified international entertainment company with operations in filmed entertainment, theme parks and resorts, television and radio broadcasting, online entertainment, retailing, music, book publishing and consumer products. Disney is one of the most powerful, diversified media firms in the world, ranking with AOL Time-Warner and News Corp. in ability to deliver mass entertainment. The company’s organization is divided into five business segments: Media Networks, Studio Entertainment, Parks & Resorts, Consumer Products and the Internet Group. Disney operates the ABC Television Network with ten television stations and over 225 primary affiliated stations as well as ABC Radio Networks with over 50 owned and 4,500 affiliated radio stations. The company also owns or has a partial stake in several cable channels including The Disney Channel, ESPN, A&E, Lifetime and E! Entertainment. Disney also operates The ESPN Zone, a sport-themed restaurant with 6 locations in major markets across the U.S. The company markets its Disney-related products through The Disney Store, with over 740 locations in leading shopping malls and similar retail complexes worldwide. The firm opened 25 stores during fiscal 2000, but plans to close 130 underperforming locations as leases expire. Customers can also purchase Disney merchandise on the Internet via the company’s ecommerce store. Disney produces and acquires theatrical movies under the banners Walt Disney, Touchstone Pictures, Hollywood Pictures, Miramax and Dimension. Disney has been investing aggressively in new theme park attractions. By the end of 2001, Disney will have spent $4 billion to add two new theme parks, a cruise line and three regional entertainment chains to its stable of companies. Disney will absorb its Internet tracking stock and close the Go.com web portal as it repositions its online businesses. Some business areas in the company, such as Theme Parks and Resorts, have specific grooming guidelines for employees. In most other areas of the company, employees dress appropriately for their job function.

BRANDS/DIVISIONS/AFFILIATES: Disney Channel, The Disney Consumer Products Infoseek Miramax Walt Disney Internet Group Infoseek ABC Television Touchstone Pictures

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Michael D. Eisner, CEO Robert A. Iger, Pres. Robert A. Iger, COO Thomas O. Staggs, Sr. Exec. VP/CFO Oren Aviv, Co-Pres.-Mktg. William J. Wilkinson, Sr. VP-Human Resources Louis M. Meisinger, Exec. VP/General Counsel Nina Jacobsen, Co-Pres.-Buena Vista Motion Pictures Group Peter Murphy, Sr. Exec. VP/Chief Strategic Officer Steven Bornstein, Pres., Go.com John F. Cooke, Exec. VP-Corp. Affairs Christine M. McCarthy, Sr. VP/Treas. Geoffrey Ammer, Co-Pres.-Mktg. Andrew P. Mooney, Pres.-Consumer Products Div. Robert F. Callahan, Pres.-ABC Corp. Stephen H. Wadsworth, Pres.-Walt Disney Internet Group

Phone: 818-560-1000 Fax: 818-560-1930 Toll-Free: Address: 500 S. Buena Vista St., Burbank, CA 91521 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $25,402,000 (12 months) 2000 Profits: $920,000 (12 months) Stock Ticker: DIS 1999 Sales: $23,435,000 1999 Profits: $1,300,000 1998 Sales: $22,976,000 1998 Profits: $1,850,000 Employees: 120,000 1997 Sales: $22,473,000 1997 Profits: $1,966,000 Fiscal Year Ends: 9/30 1996 Sales: $18,739,000 1996 Profits: $1,214,000


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $1,084,615 Bonus: $5,000,000 Stock Purch. Plan: Second Exec. Salary: $813,462 Bonus: $8,500,000 Entertainment products that capitalize on the well-known Disney characters/Has diversified aggressively into nearly all segments of entertainment.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

480


WEB STREET INC

www.webstreet.com


Y



Profits: 6





TYPES OF BUSINESS: Online Stock Trading

Web Street is an online brokerage firm for individual investors in the United States, Europe, Asia and Latin America. Through its subsidiary, Web Street Securities, the company delivers real-time quotes, rapid trade execution and account information to its customers. With over 100,000 customers around the globe, the company was sufficiently valued by E*Trade Group to be worth a purchase price of $45 million. Through the company’s site, customers can execute low-cost equity, option and mutual fund trades and access personalized investment tools, including portfolio tracking, historical and intra-day stock charting, market-maker information, financial news and third-party investment research from IPO.com, Morningstar Equity Research and others. Its proprietary online trading system, known as the Trading Pit, is cost efficient, secure and scalable. Partnerships with foreign brokerage firms have enabled the creation of Unified Global Brokerage Accounts, allowing customers of those firms to trade in U.S. securities markets through translated versions of Web Street’s web site, with funds deposited in local currencies convertible to U.S. dollars on demand. Partners include ConSors Discount-Broker, a leading European online discount brokerage firm with German, French, Spanish and Italian customers, among others; Sun Hung Kai & Co. Securities Ltd., a Hong Kong brokerage firm with the resources to form alliances and joint ventures in China, Japan, Australia and elsewhere in the Pacific region, and. C.B. Capitales, an online brokerage firm in Chile. Money Magazine has conferred a Five-Star Customer Service rating on the company, the highest ranking possible.

BRANDS/DIVISIONS/AFFILIATES: Trading Pit Mutual Fund Supersite Global Asset Manager Web Street Securities E*Trade Group

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Joseph J. Fox, Co-CEO Joseph A. Barr, Pres. D. Jonathan Rosenberg, Exec. VP/COO Joseph A. Barr, CFO William J. Mania, Chief Tech. Officer Stuart A. Cohn, Exec. VP-Corp. Dev. Joseph A. Barr, Treas. Avi Fox, Co-CEO Ronald A. Molnar, Sr. VP-Clearing Oper.

Phone: 874-444-4700 Fax: Toll-Free: 800-932-8723 Address: 510 Lake Cook Road, Deerfield, IL 60015 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $32,269 (12 months) 2000 Profits: $-18,265 (12 months) Stock Ticker: WEBS 1999 Sales: $25,472 1999 Profits: $-6,763 1998 Sales: $7,891 1998 Profits: $-11,818 Employees: 193 1997 Sales: $ 329 1997 Profits: $-3,267 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $- 116


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Acquired by E*Trade.




Bonus: Bonus:

$375,000 $115,000


Southwest:

Midwest: Y

Southeast:


Northeast: Y

International: Y


481

WEBB INTERACTIVE SERVICES INC

www.webb.net




Y


Profits: 74

Y




TYPES OF BUSINESS: Technology Consulting XML-based Services

Webb Interactive Services provides online commerce and communication solutions for business, enhancing client abilities to generate business opportunities, increase interaction with clients and strengthen customer ties. Its technology platform, based on the universally popular XML markup language, offers application services that join instant messaging to commercial needs. The company’s AccelX products and services, also based on XML, provide web site development and communication tools. Typical users of these products include high-volume distribution vendors such as yellow page directory publishers, newspapers, city guides, market portals and local business directories. AccelX products can be either licensed or delivered from the company’s servers. Its Jabber.com subsidiary combines open-source technologies with real time XML communications applications. Jabber.com is devoted to developing business enterprise instant messaging software, solutions and hosting for large companies, service providers and independent software vendors. Current activities include promoting the widespread use of the Jabber open-source instant messaging protocol (XMPP), providing professional services to businesses interested in the Jabber opensource platform and developing Jabber Commercial Server 2.0 software. The company recently teamed with Smart Online to distribute its AccelX eCommerce line to Smart Online’s 1.1 million small to medium-sized business customers. Webb Interactive clients include Corel, Switchboard, Net Shepherd and RE/MAX.

BRANDS/DIVISIONS/AFFILIATES: AccelX Jabber.com

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Perry Evans, CEO Perry Evans, Pres. William Cullen, CFO Edward Robinson, VP- Mktg. Kim Boswood, Mgr.-Human Resources Paul H. Spieker, VP- Tech. Oper. Chris Fanjoy, Sr.VP- Tech. Lindley S. Branson, VP/General Counsel Paul Stege, VP-Oper. Gwenael S. Hagan, VP-Corp. Dev. Mike Murphy, Sr.VP- Electronic Banking Harry A. Grout, VP-Professional Services Kevin Schaff, VP-Client Services Gwenael Hagan, General Mgr.-Int'l. Rob Balgley, Pres./CEO-Jabber.com

Phone: 303-296-9200 Fax: 303-295-3584 Toll-Free: Address: 1899 Wynkoop Ste. 600, Denver, CO 80202 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $4,014 (12 months) 2000 Profits: $-36,579 (12 months) Stock Ticker: WEBB 1999 Sales: $1,193 1999 Profits: $-17,277 1998 Sales: $1,600 1998 Profits: $-10,600 Employees: 115 1997 Sales: $2,800 1997 Profits: $-3,400 Fiscal Year Ends: 12/31 1996 Sales: $1,400 1996 Profits: $-1,400


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $200,000 Bonus: $50,000 Stock Purch. Plan: Second Exec. Salary: $190,000 Bonus: $475,000 Growth through acquisitions/Ability to enable a full-service community quickly and easily.




Southwest:

Midwest:

Southeast:


Northeast:

International:

482


WEBEX COMMUNICATIONS INC

www.webex.com




Y


Profits: 91

Y




TYPES OF BUSINESS: Online Meetings Software Communications Software Online Meeting Software Application Service Provider

WebEx offers services that allow businesses to conduct meetings and view software applications, documents, presentations and other content on the Internet using a web browser. It also provides integrated telephony and web-based audio and video with the addition of such basic equipment as telephones, web cameras and microphones. The company’s technology architecture can be divided along three lines: WebEx Interactive Services, WebEx Interactive Platform and WebEx Interactive Network. As part of the interactive services category, the company’s flagship product, the WebEx Meeting Center and multimedia communications service, accounted for over 90% of revenues as early as last year. Current plans include marketing the WebEx Interactive Platform and WebEx Meeting Center service, developing new services, intensifying sales and marketing services and creating a global WebEx Interactive Network, still in its infancy stage. The company generates sales through direct sales to customers paying on a monthly subscription basis and indirect sales to distribution partners, using either a revenue sharing, discounted or pay-per-use basis to settle their accounts. The company has 3,275 corporate clients and several hundred thousand individual users. The company expects to report a net loss at the end of 2001 and has warned that it may be adversely affected by the California energy crisis, which could negatively impact earnings.

BRANDS/DIVISIONS/AFFILIATES: WebEx Meeting Center WebEx Interactive Platform WebEx Interactifve Network

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Subrah S. Iyar, CEO Min Zhu, Pres. Craig Klosterman, CFO David Berman, VP-Corp. Sales Min Zhu, Chief Tech. Officer Leo Jolicoeur, VP-Platform Management Steven Li, VP-Eng. David Farrington, Sec. David Farrington, General Counsel Stewart Sonnenfeldt, VP-Corp. Dev. Glenn Reinus, VP-Emerging Markets Praful Shah, VP-Strategic Mktg. Michael LeBlond, VP-Telecom Bus. David Thompson, VP-Mktg.

Phone: 408-435-7000 Fax: 408-435-7004 Toll-Free: Address: 307 West Tasman Drive, San Jose, CA 95134 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $25,389 (12 months) 2000 Profits: $-80,426 (12 months) Stock Ticker: WEBX 1999 Sales: $2,607 1999 Profits: $-14,371 1998 Sales: $1,987 1998 Profits: $-2,335 Employees: 427 1997 Sales: $1,289 1997 Profits: $ 28 Fiscal Year Ends: 12/31 1996 Sales: $ 481 1996 Profits: $- 421


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $180,000 Bonus: $ Stock Purch. Plan: Second Exec. Salary: $157,000 Bonus: $85,750 Unique technology that is perfect for demonstrating the capabilities of software prospective clients.




Southwest:

Midwest:

Southeast:


Northeast:

International: Y


483

WEBMD CORPORATION

www.webmd.com





Profits: 12 Y Y Y




TYPES OF BUSINESS: Business-to-Business Health Care Intermediary Web-based Healthcare Information Practice Management Solutions EDI Transactions Benefits Processing Solutions

WebMD Corporation, formerly Healtheon/WebMD, provides web-based health care information and services to facilitate connectivity and transactions among physicians, patients, payors and other health care industry participants. The company’s Internet-based information and transaction platform allows for the secure exchange of information and supports administrative transaction services, which include patient enrollment, eligibility determination, referrals and authorizations, laboratory and diagnostic test orders and results, clinical data retrieval and claims processing. Through its subsidiary Porex Corporation, WebMD also manufactures porous plastic products. The firm provides services to over 250,000 physicians, 11,000 dentists, 1,100 hospitals, 46,000 pharmacies, 650 payors and six laboratory companies. WebMD markets its services through direct sales, trade shows and industry publications. Since its founding in 1996, the firm has invested $15 billion in acquiring, or partnering with, leading health industry service companies to integrate its services and expand its customer base. In recent news, WebMD merged with Medical Manager Corporation, maker of The Medical Manager physician practice management software, and acquired Envoy Corporation, the electronic data interchange unit of Quintiles Transnational Corporation. In late 2000, the company acquired OnHealth Network Company, a provider of general health care information to consumers online. In late 2000, the company acquired OnHealth Network Company, a provider of general health care information to consumers online. WebMD offers employees a choice of medical insurance in addition to a 401(k) plan, standard stock options, bonus programs and educational assistance programs. It also provides spousal or child life insurance plans, employee stock purchase plans, employee adoption assistance, a sabbatical program and credit union benefits.

BRANDS/DIVISIONS/AFFILIATES: Healtheon/WebMD Porex Corporation OnHealth Network Company Medical Manager Corporation Envoy Corporation

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Martin J. Wygod, CEO Marvin Rich, Pres. Anthony Vuolo, Exec. VP/CFO David B. Springer, Sr. VP-Sales Debra Machado, VP-Human Resources Steven E. Curd, Exec. VP/ Chief Information Officer Charles Saunders, Chief Medical Officer Jack D. Dennison, Exec. VP/Co-General Counsel K. Robert Draughon, Exec. VP- Bus. Dev. Anthony Vuolo, Treas. Charles A. Mele, Exec. VP/Co-General Counsel Steven Zatz, Exec. VP-Internet Portals and Application Scs. Patricia Fili-Krushel, CEO, WebMD Health Lyn Andrews, Pres., WebMD Health

Phone: 404-495-7600 Fax: 404-495-7822 Toll-Free: Address: 400 The Lenox Bldg. 3399 Peachtree Rd. NE, Atlanta, GA 30326 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $517,153 (12 months) 2000 Profits: $-3,085,608 (12 months) Stock Ticker: HLTH 1999 Sales: $102,149 1999 Profits: $-287,992 1998 Sales: $48,838 1998 Profits: $-54,048 Employees: 4,700 1997 Sales: $13,390 1997 Profits: $-28,005 Fiscal Year Ends: 12/31 1996 Sales: $11,013 1996 Profits: $-18,606


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $250,000 Stock Purch. Plan: Y Second Exec. Salary: $225,000 Broad range of online services and health care data content.



Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast: Y


Northeast:

International:

484


WEBMETHODS INC

www.webmethods.com




Y


Profits: 51

Y




TYPES OF BUSINESS: Computer Software-Supply Chain Management Business-to-Business Integration Software Consulting Training Maintenance Services

webMethods, Inc. is a leading provider of business-tobusiness integration solutions that enable companies to create new revenue opportunities, strengthen relationships with customers, substantially reduce supply chain inefficiencies and streamline internal business processes. The company’s integrated solutions allow organizations to effectively implement their e-commerce strategies, linking organizations’ internal systems with those of their key customers or suppliers and creating a business-tobusiness marketplace to connect buyers and sellers. Recently, ATOFINA Chemicals, Inc. selected the firm to automate the communication and exchange of information between ATOFINA and leading buyers and suppliers in the chemical industry. As part of the agreement, webMethods enables real-time transactions and eliminates inefficiencies in the supply chain, reducing costs and solidifying relationships with strategic customers and suppliers. Moreover, ATOFINA chose the company to build a flexible, standardized business-to-business infrastructure that will provide ATOFINA with a solution that can be leveraged for future business-to-business integration projects. Furthermore, the firm recently extended its alliance with InterWorld Corporation to create a solution that provides real-time business process integration capabilities that can automate and optimize web-related selling and customer service activities and ease entry into marketplaces and collaborative trading exchanges. In addition, InterWorld resells the entire webMethods business-to-business product suite to companies seeking to connect their commerce applications with ERP systems, legacy applications, trading partners and their entire supply chain. In the winter of 2000, the company established operations in Australia, Japan, Korea, Singapore and Taiwan to provide enhanced product sales and technical support to both existing and potential customers throughout Asia Pacific. Webmethods recently announced layoffs amounting to 15% of its staff.

BRANDS/DIVISIONS/AFFILIATES: InterWorld Corporation SAP Active Softwareba Dell Cyberlynx Intelliframe Corporation

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Phillip Merrick, CEO David Mitchell, Pres. David Mitchell, COO Mary Dridi, CFO Zack Urlocker, VP-Mktg. Jeff Kramer, VP-Human Resources R. James Green, Chief Tech. Officer Jack E. Lewis, Corp. Sec. Chris Halligan, VP-North American Oper. Mary Dridi, Treas. R. James Green, Exec. VP-Product Dev. Charles Allen, VP-Industry Solutions Caren DeWitt, VP-Market Dev. Deborah Rosen, VP-Market Dev.

Phone: 703-460-2500 Fax: 703-460-2599 Toll-Free: Address: 3930 Pender Dr., Fairfax, VA 22030 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $23,002 (12 months) 2000 Profits: $-18,157 (12 months) Stock Ticker: WEBM 1999 Sales: $4,462 1999 Profits: $-3,296 1998 Sales: $ 166 1998 Profits: $-1,363 Employees: 276 1997 Sales: $ 12 1997 Profits: $- 434 Fiscal Year Ends: 3/31 1996 Sales: $ 1996 Profits: $


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y Major growth in the Pacific Rim.




Bonus: Bonus:

$93,750 $28,000


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


485

WILLIAMS COMMUNICATIONS GROUP Industry Group Code: 513390C Ranks within this company's industry group: Sales: 4 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



www.wilcom.com Profits: 4




Y Y


TYPES OF BUSINESS: Private Data Networks-Fiber Optic Data Transmission Services Internet Services Video Transmission Services Voice Transmission Services Distribution and Management of Digital Assets

Williams Communications Group, Inc. operates a nationwide fiber-optic network focused on providing voice, data, Internet and video services to communications service providers. Recently, the company reached an agreement with Universal Access, Inc., a leading provider of network infrastructure services, to improve service delivery intervals and accelerate the provisioning of circuits supplied to Internet, application and telecommunication service provider customers. As part of the arrangement, Universal Access furnishes circuits for the firm’s service provider customers using its Universal Information Exchange database of proprietary carrier information, which reduces circuit-provisioning intervals. Additionally, the company recently partnered with Boeing to develop motion picture delivery technology that allows studios to instantaneously transmit first-run movies to theatres, eliminating the associated costs and time delays in distributing thousands of film canisters. When coupled with new digital projection technology in theatres, the digital delivery mode eradicates the picture and sound degradation inherent in repeated film presentations. In the fall of 2000, the firm’s Williams Communications Vyvx Services subsidiary formed an alliance with iBEAM Broadcasting Corp. to bundle iBEAM’s Activecast solution and streaming media services with its content collection capabilities to offer customers integrated streaming media solutions. The alliance enables content providers to receive a turnkey solution that supports both traditional video transmission requirements and streaming media needs. Furthermore, the company’s Williams Communications Solutions subsidiary has formed a strategic alliance with Unisys Corporation to jointly serve the communications marketplace with installation and maintenance services based on the Unisys e-@action Managed Network Services portfolio. Williams Communications Group, Inc. offers its employees tuition reimbursement, ongoing development training, health club reimbursements, an employee referral bonus program and an on-site full service café.

BRANDS/DIVISIONS/AFFILIATES: Universal Access, Inc. Boeing Williams Communications Vyvx Services iBEAM Broadcasting Corp. Williams Communications Solutions Unisys Corporation COLO.COM Cisco Systems, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Howard E. Janzen, CEO Howard E. Janzen, Pres. Scott E. Schubert, CFO Ken Epps, Chief Mktg. Officer Gerald Carson, Sr. VP-Human Resources Matthew Bross, Chief Tech. Officer Mark Bender, CIO David Newsome, Corp. Sec. David Newsome, General Counsel Del Bothof, Sr. VP-Domestic Strategic Investments Scott E. Schubert, Chief Acc. Officer Fran Semple, Pres.-Network Patti Schmigle, Pres.-Solutions John Bumgarner, Sr. VP-Corp. Dev. & Planning

Phone: 918-573-2000 Fax: 918-573-2296 Toll-Free: 800-945-5426 Address: P.O. Box 22067, Tulsa, OK 74172-2067 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $839,077 (12 months) 2000 Profits: $-817,688 (12 months) Stock Ticker: WCG 1999 Sales: $601,456 1999 Profits: $-359,701 1998 Sales: $375,339 1998 Profits: $-185,729 Employees: 10,642 1997 Sales: $244,161 1997 Profits: $-30,043 Fiscal Year Ends: 12/31 1996 Sales: $141,599 1996 Profits: $-3,514


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $500,000 Stock Purch. Plan: Second Exec. Salary: $300,000 Well positioned to take advantage of voice and data convergence trends.



Bonus: Bonus:

$446,393 $169,962


Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y

486


WINK COMMUNICATIONS INC

www.wink.com





Profits: 68

Y




TYPES OF BUSINESS: Interactive Features for Television News and Entertainment Enhancement Advertising and Marketing Features Online

Wink Communications provides a comprehensive system for low-cost electronic commerce on television. Its strategy is to promote television as a mass market medium for sales lead generation and electronic commerce, so that in the future, the bulk of its revenues will be generated from transaction fees charged per purchase order or information request. Wink Enhanced Broadcasting allows advertisers, merchants and broadcast and cable networks to create interactive enhancements, synchronized to traditional television advertisements and programs. Viewers can charge purchases, request product samples, coupons and catalogues at the touch of a button. In addition, they can access program-related information, such as news, sports and weather, participate in votes and polls and play games. The four largest broadcast networks, NBC, ABC, CBS and FOX, as well as 31 cable networks, air Wink-enhanced programming and advertising, as do five of the six largest cable operators: AT&T/TCI, Time Warner, Comcast Cable, Cox Communications and Charter Communications. The two largest direct broadcast satellite operators, DIRECTV and Echstar, expect to deploy approximately 9 million Winkenabled set-top boxes collectively by January 2003. Microsoft Corporation has partnered with Wink to integrate its operating system and software for television with the Wink Response Network for collecting user responses. The company has also allied with ValueVision, America's largest home shopping network, to use Wink's interactive broadcasting technology.

BRANDS/DIVISIONS/AFFILIATES: Charter Advertiser Program Wink Enhanced Broadcasting

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Mary Agnes Wilderotter, CEO Mary Agnes Wilderotter, Pres. Jonathon Spatz, CFO Katherine Sullivan, Exec. VP-Mktg. Barbara Hardacre, VP-People Dev. Timothy V. Travaille, Chief Tech. Officer Charlie McCullough, Exec. VP-Engineering Robert Rowlett, General Counsel Timothy V. Travaille, Exec. VP-Product Mktg. and Bus. Dev. Karen Gold, VP-E-commerce Services Eric Del Sesto, VP/Sr. Architect-Eng. Stephen Carmassi, VP-Advertising Sales Shigenori Matsushita, Pres.-Wink Japan

Phone: 510-337-2950 Fax: 510-337-2960 Toll-Free: Address: 1001 Marina Village Pkwy., Alameda, CA 94501 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $4,344 (12 months) 2000 Profits: $-33,305 (12 months) Stock Ticker: WINK 1999 Sales: $1,601 1999 Profits: $-18,224 1998 Sales: $ 517 1998 Profits: $-14,036 Employees: 144 1997 Sales: $ 619 1997 Profits: $-9,166 Fiscal Year Ends: 12/31 1996 Sales: $ 348 1996 Profits: $-5,884


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $316,667 Stock Purch. Plan: Y Second Exec. Salary: $197,917 Aggressive creation of strategic alliances.



Bonus: Bonus:

$200,000 $85,000


Southwest:

Midwest:

Southeast:


Northeast:

International: Y


487

WIT SOUNDVIEW GROUP INC

www.witsoundview.com


Y



Profits: 7





TYPES OF BUSINESS: Investment Banking-Online Underwriting Services Research Services

Wit SoundView Group, Inc., formerly known as Wit Capital Group, is an investment-banking group focused exclusively on the technology and Internet sectors. The firm produces comprehensive sell-side research on approximately 285 technology and Internet companies, developed for online and institutional audiences. Recently, the company acquired E*OFFERING, an investment banking firm, from E*TRADE as part of a strategic alliance. Furthermore, the firm has become the exclusive provider of IPOs, follow-on offerings and other investment banking products to E*TRADE’s customers. Additionally, Wit SoundView Group and ITG, Inc., a provider of technology-based equity trading services, recently announced a joint venture to introduce Vostock, an innovative online auction system for secondary and follow-on offerings. Vostock utilizes the Internet to distribute offering materials online and create a single, transparent and interactive order book. The Vostock order book, which is capable of maintaining up to 40,000 persistent and simultaneous connections with institutional and individual investors, creates an interactive environment for the issuer and investors to participate in the offering process. The company has signed an agreement with Yahoo!, Inc. to provide the online community with daily audio commentary on news-making technology, e-commerce and Internet stocks. The firm’s Wit Capital Europe subsidiary has formed a strategic partnership with Cazenove & CO., an international securities company, to work together in a number of areas of investment banking such as IPOs and related affinity programs. The company must often recruit specific industry and technical experience and train new analysts in financial analysis disciplines. Wit’s analysts work closely with the firm’s investment banking professionals to identify companies that will evolve as leaders in their industries.

BRANDS/DIVISIONS/AFFILIATES: Wit Capital Group, Inc. E*OFFERING E*TRADE ITG, Inc. Vostock Yahoo!, Inc. Cazenove & Co. Goldman Sachs

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Robert H. Lessin, CEO Russell Crabs, Co-Pres. Curt Snyder, CFO Phillip Whalen, Chief Mktg. Officer Mark Palmer, CIO Lloyd H. Feller, Co-General Counsel Harry Silver, Chief Admin. Officer Elizabeth Schimel, Dir.-Global Bus. Dev. Mark Loehr, Co-Pres. Robert C. Mendelson, Co-General Counsel Daniel DeWolf, Sr. VP Adrew D. Klein, Chief Strategist

Phone: 212-253-4400 Fax: 212-253-4428 Toll-Free: 888-294-8227 Address: 826 Broadway, 6th Fl., New York, NY 10003 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $375,524 (12 months) 2000 Profits: $-21,959 (12 months) Stock Ticker: WITC 1999 Sales: $48,618 1999 Profits: $-20,903 1998 Sales: $2,038 1998 Profits: $-8,794 Employees: 450 1997 Sales: $ 246 1997 Profits: $-2,993 Fiscal Year Ends: 12/31 1996 Sales: $ 41 1996 Profits: $-1,774


ESOP Stock Plan: Profit Sharing: Y Top Exec. Salary: $250,000 Stock Purch. Plan: Second Exec. Salary: $208,332 Unique positioning as a leading online investment house.



Bonus: Bonus:

$600,000 $1,374,742


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

488


WORLDCOM INC

www.wcom.com




Profits: 2




Y Y Y Y Y


TYPES OF BUSINESS: Long Distance Telephone Service Internet Backbone Service Local Telephone Service Business Data Services

MCI WorldCom, Inc. (formerly WorldCom, Inc.), one of the world’s leading telecommunication and Internet backbone providers, offers a broad range of communications, outsourcing and managed network services to both U.S. and non-U.S. based corporations. MCI WorldCom utilizes a facilities-based, on-net strategy throughout the world. The firm’s business approach allows customers to send data streams or voice traffic across town, across the U.S. or to networks in Europe or Asia without ever leaving the confines of the MCI WorldCom network. The net approach provides the company's customers with superior reliability and low operating costs. From private networking - frame relay and asynchronous transfer mode to high-capacity Internet and related services, to hosting for complex, highvolume mega-sites, to turn-key network management and outsourcing, MCI WorldCom provides one of the broadest ranges of Internet and traditional, private networking services available from any provider. Recently, MCI WorldCom acquired SkyTel Communications, Inc. Upon consummation of the SkyTel Merger, MCI WorldCom’s Empire subsidiary was renamed SkyTel Communications, Inc. SkyTel is a leading provider of nationwide messaging services in the United States whose principal operations include one-way messaging services in the U.S., advanced messaging services on the narrow band personal communications services network and international one-way domestic messaging operations. The company's 1999 purchase of Sprint was blocked by the United States Department of Justice on the grounds that it would block market competition. MCI WorldCom is now exploring restructuring options. MCI WorldCom offers very competitive salaries and a comprehensive benefits package. The firm is expected to layoff 10% to 15% of its workforce during 2001, in order to create a more competitive cost structure.

BRANDS/DIVISIONS/AFFILIATES: UUNET SkyTel Communications, Inc. SkyTel Embratel Empire WorldCom, Inc.

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Bernard J. Ebbers, CEO Bernard J. Ebbers, Pres. Wayne Huyard, COO Scott Sullivan, CFO Steve Dobel, Sr. VP-Sales, Mktg. Dennis Sickle, VP-Human Resources Fred Briggs, Chief Tech. Officer Don Bolar, CIO Scott Sullivan, Corp. Sec. Gary Brandt, VP-Investor Relations

Phone: 601-460-5600 Fax: 601-460-8269 Toll-Free: Address: 500 Clinton Center Dr., Clinton, MS 39060 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $39,090,000 (12 months) 2000 Profits: $4,088,000 (12 months) Stock Ticker: WCOM 1999 Sales: $35,908,000 1999 Profits: $3,941,000 1998 Sales: $17,617,000 1998 Profits: $-2,767,000 Employees: 59,000 1997 Sales: $7,643,000 1997 Profits: $143,000 Fiscal Year Ends: 12/31 1996 Sales: $4,799,000 1996 Profits: $-2,391,000


ESOP Stock Plan: Y Profit Sharing: Top Exec. Salary: $1,050,000 Bonus: $800,000 Stock Purch. Plan: Second Exec. Salary: $935,000 Bonus: $7,500,000 Aggressive management has used a bold acquisition strategy to build one of the world's largest telecom companies in a short period of time.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


489

WORLDGATE COMMUNICATIONS INC Industry Group Code: 513390B Ranks within this company's industry group: Sales: 20 Financial Services: Stock Brokerage: Mortgages/Loans: Banking: Insurance: Credit Cards:



www.wgate.com Profits: 12




Y

Y


TYPES OF BUSINESS: Internet Service Provider Cable Modem Access Interaction Television Services

WorldGate offers a full suite of interactive television products and services to the cable television industry. The company develops, installs and maintains the equipment and computer software that power interactive television applications, on a platform fully compatible with the set-top boxes used by cable operators for television programming. Its products allow home viewers to interact with programs, advertisements and other content on their television sets through wireless keyboards or other remote control devices. In the future, it plans to generate revenue from advertising and television commerce through the use of transaction fees, in addition to the licensing fees already charged to cable operators for the company’s applications. It operates a proprietary Internet via television service, the WorldGate Service, with over 10,000 subscribers and deployment agreements with 11 cable networks. Current activities include a joint marketing agreement with General Instrument Corporation installing the WorldGate Internet Over TV Application as a native application on the General Instrument’s SURFview platform. The company is a partial owner and manager of TVGateway, a joint venture between four of the six largest multiple system operators to offer interactive applications to cable operators for their digital products. Its immediate plans include a strategic shift towards international markets.

BRANDS/DIVISIONS/AFFILIATES: WorldGate Service TVGateway

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Hal M. Krisbergh, CEO James V. Agnello, CFO Gerard K. Kunkel, Sr. VP-Sales & Mktg. Jamie Press, Human Resources Joseph E. Augenbraun, VP-Eng. Randall J. Gort, Sec. Randall J. Gort, General Counsel Richard Westerferr, Sr. VP-Oper. Scott B. Campbell, VP-Bus. Dev. Peter C. Mondics, Sr. VP/GM-TVGateway David E. Wachob, VP/General Mgr.

Phone: 215-633-5100 Fax: 215-633-9590 Toll-Free: Address: 3220 Tillman Dr., Ste. 300, Bensalem, PA 19020 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $19,241 (12 months) 2000 Profits: $-49,597 (12 months) Stock Ticker: WGAT 1999 Sales: $5,594 1999 Profits: $-35,650 1998 Sales: $1,022 1998 Profits: $-27,122 Employees: 300 1997 Sales: $ 141 1997 Profits: $-14,041 Fiscal Year Ends: 12/31 1996 Sales: $ 1996 Profits: $-2,923


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $339,465 Stock Purch. Plan: Second Exec. Salary: $171,605 Concentrating on international markets.



Bonus: Bonus:

$152,759 $51,481


Southwest:

Midwest:

Southeast:


Northeast: Y

International: Y

490


XCARE.NET INC

www.xcare.net




Y


Profits: 50 Y Y Y




TYPES OF BUSINESS: Health Care Information Management Software Consulting Creative Development Transaction Outsourcing Web Hosting

Xcare.net, Inc., formerly known as MPower Solutions, is a provider of strategic e-business portals and business-tobusiness Internet solutions for the health care industry. The customized portals are tailored to enhance the customer’s brand, to process high-value transactions and offer innovative applications. These custom portals facilitate health care transactions such as eligibility checks, referrals, authorizations, enrollment and claims submissions and inquiries. In addition, these channels are designed to enable its customers, vendors, distributors and co-marketers to offer their own related products and services to each other. The company’s XTiera technology platform delivers a broad range of applications, services and electronic product offerings that streamline and automate high-volume, data-intensive transactions and processes. XTiera provides customers with the capability to scale their applications, services and product offerings as their business grows. As the result of a recent agreement with a Fortune 500 biotechnology company, the firm has begun to develop a wireless PDA Guide Book application that allows oncology clinicians access to information pertaining to the adverse events of common chemotherapy regimens. The information contained in the application will consist of an index by cancer type, an index by regimen and related information necessary to aid oncologists with patient treatment. In an effort to be the first to offer private health insurance online in Saudi Arabia, MedFormatix recently selected Xcare.net to create its healthcare portal.

BRANDS/DIVISIONS/AFFILIATES: MPower Solutions XTiera

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Lorine R. Sweeney, CEO Lorine R. Sweeney, Pres. John D. Hickey, COO Gary T. Scherping, CFO/Sr. VP-Finance Thomas M. Pianko, Sr. VP-Sales Marshall Blodgett, Human Resources Suriya Narayanan, Chief Tech. Officer Kathlyn Matre, VP-Operational Planning Thomas M. Pianko, Sr. VP-Bus. Dev. Sinan S. Nayman, VP-e-commerce Mktg. Lawrence S. Dike, Chief Scientist Ravi Kalathil, Sr. VP-Strategic Projects Tammy McLaren, Sr. VP-Tech. & Integration Partners Herb Larsen, VP, MedUnite

Phone: 303-488-2019 Fax: 303-488-9738 Toll-Free: 800-723-3033 Address: 6400 S. Fiddler's Green Circle, Ste. 1400, Englewood, CO 80111 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $10,681 (12 months) 2000 Profits: $-17,317 (12 months) Stock Ticker: XCAR 1999 Sales: $4,853 1999 Profits: $-3,188 1998 Sales: $2,270 1998 Profits: $-4,082 Employees: 244 1997 Sales: $5,984 1997 Profits: $-7,324 Fiscal Year Ends: 12/31 1996 Sales: $9,726 1996 Profits: $ 253


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $275,599 Stock Purch. Plan: Y Second Exec. Salary: $195,456 Expertise in e-commerce within the health care industry.



Bonus: Bonus:

$9,063 $2,813


Southwest: Y

Midwest:

Southeast:


Northeast:

International:


491

XO COMMUNICATIONS INC

www.xo.com




Profits: 5




Y Y Y Y


TYPES OF BUSINESS: Corporate Telecommunications-Broadband Networks Web Site Hosting Intranet Services Virtual Private Networks Commercial Networking Services Local Voice Services Long Distance Voice Services

XO Communications, Inc. provides high quality broadband communications services to businesses over fiber optic facilities. Its services include local and long distance voice communication services, digital subscriber line access, web hosting and e-commerce service, Virtual Private Networks (VPNs), dedicated access, global transit and application infrastructure services for delivering applications over the Internet or a VPN. XO has acquired exclusive rights to use certain fibers and a conduit throughout a 16,000-mile high-speed, IP-centric fiber optic backbone network that will connect over 50 cities in the United States and Canada. XO has also agreed to acquire more than 80,000 metro fiber miles in Europe. The firm recently announced an agreement to use CloudSource's consultation, design and site development services for its web-hosting customers. In addition, XO recently announced that it successfully completed fixed wireless equipment field trials and selected Triton Network Systems, a provider of broadband fixed wireless network products, as a non-exclusive provider of broadband pointto-consecutive-point fixed wireless equipment in the United States. The recent acquisition of Nextlink and Concentric enabled the company to provide all communications services to customers, as well as customer care 24-hours a day, seven-days a week, a three-month guarantee and one bill for all services provided.

BRANDS/DIVISIONS/AFFILIATES: Concentric Nextlink

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Daniel F. Akerson, CEO Nathaniel A. Davis, Pres. Nathaniel A. Davis, COO Mark S. Gunning, Sr. VP/CFO Nancy Gofus, Exec. VP- Mktg. & Cust. Care Jimmie W. Paschall, VP-Human Resources Doug L. Carter, Sr. VP/Chief Tech. Officer Peter P. Campbell, VP-Chief Info. Officer Charles W. Sackley, Sr. VP- Nat'l. Accts. Sales & Mktg Gary Begeman, Corp. Sec. Gary Begeman, General Counsel Todd Wolfenbarger, VP-Corp. Comm. Scott G. Macleod, VP/Chief Corp. Dev. Officer Janice E. Loichle, VP/Chief Integration Officer R. Gerard Salemme, Sr. VP-Ext. Affairs & Ind. Relations Tren Griffin, VP-Strategic Relations Dennis Kern, Pres., Network Services Peter Marsh, Pres., S. Region

Phone: 703-547-2005 Fax: 425-519-8910 Toll-Free: Address: 11111 Sunset Hills Dr., Reston, VA 20190 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $723,826 (12 months) 2000 Profits: $-1,101,299 (12 months) Stock Ticker: XOXO 1999 Sales: $274,324 1999 Profits: $-558,692 1998 Sales: $139,667 1998 Profits: $-278,340 Employees: 7,400 1997 Sales: $57,579 1997 Profits: $-129,004 Fiscal Year Ends: 12/31 1996 Sales: $25,686 1996 Profits: $-71,101


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Well positioned for growth.




Bonus: Bonus:

$25,782 $15,000


Southwest:

Midwest: Y

Southeast:


Northeast:

International:

492


YAHOO! INC

www.yahoo.com



Y Y Y Y Y



Profits: 1

Y




TYPES OF BUSINESS: Online Portal-Search Engine Broadcast Media

Yahoo!, Inc. is a global Internet media company that offers a branded network of comprehensive information, communication and shopping services to millions of users daily. As the first online navigational guide to the World Wide Web, yahoo.com is a leading guide in terms of traffic, advertising and household and business user reach, and is the number one Internet brand globally, reaching the largest audience worldwide. Under the Yahoo! brand, the company provides broadcast media, personal communications and direct services. In order to serve users more effectively and to extend the Yahoo! brand to new media properties, the company entered into strategic relationships with business partners, which offer content, technology and distribution capabilities, including Ziff-Davis, SOFTBANK, Reuters, Granite Broadcasting, Sporting News, ESPN SportsTicker, E! Online, Fox Sports, PriMedia, The Wall Street Journal and the Motley Fool, which permit the company to bring Yahoo!-branded, targeted media products to the market more quickly. In recent news, the company allied with Duet, an online digital music subscription service created by Universal Music Group and Sony Music Entertainment, to present Duet's U.S. service to visitors to the Yahoo! network as well as its music channel, Yahoo! Music. Additionally, the company debuted Yahoo! Broadcast, a media channel on which users can access interactive video, audio and other multimedia content from leading providers such as ABCNEWS.com, Bthere.tv, ClassicMovies.com,, The Economist, MyPrimeTime and Travelocity. In response to poor 2001 first quarter revenues, the company is laying off 12% of its workforce. Yahoo! employees have an average age of about 30. The firm's benefits package includes eight weeks maternity leave, informal telecommuting, gym membership, $5,000 tuition reimbursement per year and no enforceable dress code.

BRANDS/DIVISIONS/AFFILIATES: ESPN North Point Communications SOFTBANK Ziff-Davis GeoCities Covad Communications Motorola, Inc. Reuters

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Terry Semel, CEO Jeff Mallett, Pres. Jeff Mallett, COO Susan Decker, CFO Tiana Wimmer, Gen. Mgr.-Direct Mktg. Jennie Scott, Human Resources Frazad Nazem, Chief Tech. Officer Frazad Nazem, Sr. VP-Eng. & Site Oper. Jon Sobel, Sec. Jon Sobel, General Counsel Geoff Ralston, VP-Dev. & Comm. Tim Brady, Sr. VP-Network Svcs. Jim Brock, Sr. VP-Major Initiatives Ellen Siminoff, Sr. VP-Entertainment & Small Bus. David Graves, Sr. VP-Media

Phone: 408-731-3300 Fax: 408-731-3301 Toll-Free: Address: 3420 Central Expressway, Ste. 201, Santa Clara, CA 95051 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $1,110,178 (12 months) 2000 Profits: $70,776 (12 months) Stock Ticker: YHOO 1999 Sales: $591,786 1999 Profits: $47,811 1998 Sales: $245,132 1998 Profits: $-13,641 Employees: 3,259 1997 Sales: $84,108 1997 Profits: $-43,376 Fiscal Year Ends: 12/31 1996 Sales: $23,793 1996 Profits: $-12,430


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $310,000 Bonus: $ Stock Purch. Plan: Y Second Exec. Salary: $290,000 Bonus: $ New joint venture with MCI to provide an Internet access service/The giant among portals.




Southwest: Y

Midwest: Y

Southeast: Y


Northeast: Y

International: Y


493

YESMAIL.COM INC

www.yesmail.com





Profits:

Y Y




TYPES OF BUSINESS: Online Advertising and Marketing Services Email Marketing Solutions Permission Email Marketing

YesMail.com, a subsidiary of CMGI, is a direct email marketing solutions provider and a pioneer of permission email marketing. YesMail's email solutions target likely prospects and deliver personalized email containing offers, promotions and information about products and services that match recipient's interests. The company's membership base currently surpasses 18 million users who are reached by the firm's YesMail service on a daily basis. Clients purchase the firm's direct marketing services to match their products with YesMail member interests. In recent news, YesMail became a member of Veripost’s partner network, the most comprehensive provider of solutions for the issue of email address changes. In other news, YesMail is now offering clients the ability to add voice capabilities to their email using ITXC Corporation’s patented Push to Talk service. A Push to Talk button included within the email message lets consumers communicate with marketers in a more personal, interactive manner than traditional email. With one push of a button, recipients can establish a voice call and speak with a company representative through any available phone or directly from a computer. YesMail offers a competitive employee benefits package that includes medical, life, disabilty, dental and vision insurance plans. In addition, the company offers reimbursement for tuition and health club membership.

BRANDS/DIVISIONS/AFFILIATES: CMGI Push to Talk

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. David Menzel, CEO David Menzel, Pres. Matt Briesch, CFO Teri Andrews, VP-North America Sales Julie Knudson, Senior VP-Human Resources Mark Lesswing, Chief Tech. Officer Scott Stephen, Sr. VP-Oper. & Client Svcs.

Phone: 847-918-9292 Fax: 847-918-9296 Toll-Free: 888-932-8600 Address: 565 Lakeview Pkwy Ste. 135, Vernon Hills, IL 60061 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for months. 2000 Sales: $ ( months) 2000 Profits: $ ( months) Stock Ticker: Subsidiary 1999 Sales: $ 1999 Profits: $ 1998 Sales: $4,583 1998 Profits: $-1,706 Employees: 1997 Sales: $2,468 1997 Profits: $- 414 Fiscal Year Ends: 12/31 1996 Sales: $ 935 1996 Profits: $- 80


ESOP Stock Plan: Profit Sharing: Stock Purch. Plan: Y 18 million registered users.




Bonus: Bonus:

$ $


Southwest:

Midwest:

Southeast:


Northeast: Y

International:

494


ZONES INC

www.zones.com




Profits: 2



Y



TYPES OF BUSINESS: Computer & Software Products, Direct Selling Computer Hardware Computer Software Computer Peripherals Computer Accessories Online Sales

Zones, Inc., formerly Multiple Zones International, Inc., is an international direct marketer of brand name microchipbased hardware, software, peripherals and accessories for users of both the PC/Wintel and Macintosh operating systems. The company markets products primarily through its two flagship catalogs, The PC ZONE and The MAC ZONE. Zones was one of the first participants in the direct marketing channel to participate in online sales of computer products. It has built and maintains one of the largest electronic commerce sites on the Internet. Through catalogs, Internet site and consultative sales force, Zones offers customers access to over 100,000 hardware, software, peripheral and accessory products and services for users of PC and Mac computers from over 1,000 manufacturers. Zones Business Solutions (www.zonesbusiness.com) serves small to medium size businesses, and enterprise, government and education accounts. Zones.com is the firm’s Internet store (www.zones.com). The company offers products from leading manufacturers including Apple, Compaq, HewlettPackard, IBM, Microsoft and Toshiba. The firm’s international strategy generally has been to enter a country through a relationship with a local entrepreneur with industry experience who can provide local knowledge for business operations. Airborne Logistics Services, an affiliate of Airborne Express, provides and operates a warehouse and distribution center for Zones in Wilmington, Ohio.

BRANDS/DIVISIONS/AFFILIATES: MAC ZONE (The) PC ZONE (The) HOME COMPUTER CATALOG (The) LEARNING ZONE (The) Developer's Marketplace (The) Little Net Interworld Zones Business Solutions

CONTACTS: Note: Officers with more than one job title may be intentionally listed here more than once. Firoz H. Lalji, CEO Firoz H. Lalji, Pres. Lorne G. Rubis, COO James H. Bromley, CFO Patrick Berg, VP-Sales Donna Schneider, Dir.-Human Resources Chris Hauser, Sr. VP-MIS Gary D. Allen II, VP-Merch. Chris Hauser, VP-Oper. Guio Barela, Sr. VP-Corp. Dev. Ron McFadden, VP-Admin. Gordon B. Levick, Sr. VP-Online Sales

Phone: 425-430-3000 Fax: 425-430-3500 Toll-Free: 800-258-0882 Address: 707 South Grady Way, Renton, WA 98055-3233 US

FINANCIALS:

Sales and profits are in thousands of dollars—add 000 to get the full amount. Yr. 2000 note: Fiscal 2000 results were not available for all companies at press time. For this company, yr. 2000 is for 12 months. 2000 Sales: $634,063 (12 months) 2000 Profits: $- 355 (12 months) Stock Ticker: ZONS 1999 Sales: $499,791 1999 Profits: $-6,659 1998 Sales: $512,473 1998 Profits: $-8,333 Employees: 794 1997 Sales: $500,770 1997 Profits: $-5,443 Fiscal Year Ends: 12/31 1996 Sales: $465,599 1996 Profits: $10,874


ESOP Stock Plan: Profit Sharing: Top Exec. Salary: $370,839 Bonus: $28,125 Stock Purch. Plan: Y Second Exec. Salary: $225,000 Bonus: $16,875 This firm's catalogs are circulated worldwide to more countries than those of any other catalog retailer of microcomputer products.




Southwest:

Midwest: Y

Southeast:


Northeast:

International: Y


496


Additional Indexes and Information Index of Firms Noted as "Hot Spots" for Women and Minorities

p. 498

Index by Subsidiaries, Brand Names and Selected Affiliations

p. 500



INDEX OF FIRMS NOTED AS "HOT SPOTS" FOR ADVANCEMENT FOR WOMEN AND MINORITIES @PLAN.INC 1-800-FLOWERS.COM INC 24/7 MEDIA INC ABOVENET COMMUNICATIONS INC ACCRUE SOFTWARE INC AGENCY.COM LTD ALLOY ONLINE INC AMAZON.COM INC AMERICANGREETINGS.COM AMERITRADE HOLDING CORP APPLE COMPUTER INC ARROW ELECTRONICS INC ART TECHNOLOGY GROUP INC ASHFORD.COM INC ASK JEEVES INC AT&T CORP AUTOBYTEL.COM INC AVNET INC BANKRATE INC BARNESANDNOBLE.COM INC BEA SYSTEMS INC BORLAND SOFTWARE CORPORATION BROADCOM CORP BROADVISION INC CABLETRON SYSTEMS INC CALICO COMMERCE INC CAMBRIDGE TECHNOLOGY PARTNERS INC CAREERBUILDER INC CHARLES SCHWAB CORP (THE) CHEAP TICKETS INC CIENA CORP CISCO SYSTEMS INC CITRIX SYSTEMS INC CLARENT CORP CMGI INC CNET NETWORKS INC COBALT GROUP (THE) COMCAST CORP COMMTOUCH SOFTWARE LTD COMPUTER ASSOCIATES INTERNATIONAL INC CORNING INC COSTAR GROUP INC COVAD COMMUNICATIONS GROUP INC CRITICAL PATH INC CUSEEME NETWORKS CYBER MERCHANTS EXCHANGE INC CYBERIAN OUTPOST INC CYBERSOURCE CORP DELIA*S INC DIAMONDCLUSTER INTERNATIONAL INC DIGEX INC DIGITAL ISLAND INC DOCUMENTUM INC

DOW JONES & COMPANY INC E*TRADE GROUP INC EASYLINK SERVICES CORP EBAY INC EBENX INC EDGAR ONLINE INC ELECTRONIC ARTS INC E-LOAN INC ENGAGE INC ENRON CORP ENTRUST TECHNOLOGIES INC E-STAMP CORP EXODUS COMMUNICATIONS INC FIRST DATA CORP FORRESTER RESEARCH INC FOUNDRY NETWORKS INC FRONTLINE COMMUNICATIONS CORP GATEWAY INC GETTY IMAGES INC HEARME HEWLETT-PACKARD CO HIGH SPEED ACCESS CORP HOMECOM COMMUNICATIONS INC HOOVER'S INC HYPERFEED TECHNOLOGIES I2 TECHNOLOGIES INC IDT CORPORATION IMAGEX.COM INC INFONET SERVICES CORP INFOSPACE INC INGRAM MICRO INC INTEL CORP INTERLIANT INC INTERNATIONAL BUSINESS MACHINES CORP INTERNET CAPITAL GROUP INC INTERNET PICTURES CORP INTRAWARE INC INTUIT INC IVILLAGE INC J C PENNEY COMPANY INC J2 GLOBAL COMMUNICATIONS INC JUNIPER NETWORKS INC JUNO ONLINE SERVICES INC JUPITER MEDIA METRIX INC LEAPNET INC LIFEMINDERS INC LIONBRIDGE TECHNOLOGIES INC LIQUID AUDIO INC LIVEWORLD INC LOOKSMART LTD LUCENT TECHNOLOGIES INC MACROMEDIA INC MARIMBA INC MARKETWATCH.COM INC MEDINEX SYSTEMS INC MERCURY INTERACTIVE CORP METROMEDIA FIBER NETWORK INC MICROSOFT CORP

497

498


MODEM MEDIA INC MULTEX.COM NATIONAL BROADCASTING COMPANY INC NAVISITE INC NET PERCEPTIONS INC NETBANK INC NETCENTIVES NETCREATIONS INC NETIQ CORP NETMANAGE INC NETOBJECTS INC NETSCOUT SYSTEMS INC NETWORK APPLIANCE INC NETWORK ASSOCIATES INC NEXTCARD INC NORTEL NETWORKS CORP NOVELL INC OFFICIAL PAYMENTS CORP OPEN MARKET INC ORACLE CORP PALM INC PERSISTENCE SOFTWARE INC PHOTOWORKS INC PILOT NETWORK SERVICES INC PRIMUS KNOWLEDGE SOLUTIONS INC PROXICOM INC QUALCOMM INC QWEST COMMUNICATIONS INTERNATIONAL INC RATIONAL SOFTWARE CORP RAZORFISH INC REALNETWORKS INC RED HAT INC REDBACK NETWORKS INC RSA SECURITY INC SAPIENT CORPORATION SCIENT CORP SECURE COMPUTING CORP SILICON GRAPHICS INC SMARTCERTIFY DIRECT STAMPS.COM INC STARMEDIA NETWORK INC STUDENT ADVANTAGE INC SUN MICROSYSTEMS INC SYCAMORE NETWORKS INC TANNING TECHNOLOGY CORP TECH DATA CORP TENFOLD CORP TERAYON COMMUNICATION SYSTEMS INC TERRA LYCOS SA TESSCO TECHNOLOGIES INC THEGLOBE.COM INC THESTREET.COM INC TIBCO SOFTWARE INC TMP WORLDWIDE INC TRADESTATION GROUP INC TRILOGY SOFTWARE INC TUMBLEWEED COMMUNICATIONS CORP USINTERNETWORKING INC

UTSTARCOM INC VALICERT INC VARSITY GROUP INC VERIO INC VERITY INC VERTICALNET INC VIGNETTE CORP VOCALTEC COMMUNICATIONS LTD WAL-MART STORES INC WALT DISNEY COMPANY (THE) WEBB INTERACTIVE SERVICES INC WEBEX COMMUNICATIONS INC WEBMD CORPORATION WEBMETHODS INC WINK COMMUNICATIONS INC XCARE.NET INC YAHOO! INC ZONES INC


INDEX BY SUBSIDIARIES, BRAND NAMES AND SELECTED AFFILIATIONS Brand or subsidiary, Followed by the name of the related corporation. (I)Structure, Inc.;LEVEL 3 COMMUNICATIONS INC .Net;MICROSOFT CORP @Home;TRAVELOCITY.COM INC @Home 2000;AT HOME CORP @nswerbox;DATEK ONLINE HOLDINGS CORP @Ventures;ALIBRIS INC @Work;AT HOME CORP 1-800-Batteries;IGO CORPORATION 1Xtreme;QUALCOMM INC 21st.dk;PRIMIX SOLUTIONS INC 24*7 Dial-up Access;INTERNET AMERICA INC 24/7 Media;CHINADOTCOM CORP 2b Technology;TICKETMASTER 360 Suite;INTERNET PICTURES CORP 3Com Corporation;PALM INC 3DNS Load Balancing Controller;F5 NETWORKS INC 800-BASKETS;1-800-FLOWERS.COM INC 800-CANDIES;1-800-FLOWERS.COM INC 800-GOODIES;1-800-FLOWERS.COM INC A.B. Watley, Inc.;A B WATLEY GROUP INC A.I.N. Corporation;AUTOBYTEL.COM INC AANetcom;PMC-SIERRA INC Abacus;DOUBLECLICK INC Abatis Systems;REDBACK NETWORKS INC ABC Television;WALT DISNEY COMPANY (THE) Aberdare Ventures;ALIBRIS INC AboveNet Communications;METROMEDIA FIBER NETWORK INC Academic Systems Corp.;LIGHTSPAN INC ACCA Networks, Co. Ltd.;COVAD COMMUNICATIONS GROUP INC Accel Partners;WAL-MART STORES INC AccelX;WEBB INTERACTIVE SERVICES INC Accent Software International;LANGUAGEWARE.NET CO LTD Accenture;BEA SYSTEMS INC Access Banking;FUNDTECH LTD Access-Pro;FUNDTECH LTD Accrue Hit List;ACCRUE SOFTWARE INC Accrue Insight;ACCRUE SOFTWARE INC Accrue Vista;ACCRUE SOFTWARE INC Accutrade, Inc.;AMERITRADE HOLDING CORP Acklands-Grainger Inc.;W W GRAINGER INC Acqueduct Software;NETMANAGE INC Active Softwareba;WEBMETHODS INC Active Watch;MERCURY INTERACTIVE CORP ActiveEnterprise;TIBCO SOFTWARE INC ActiveShopper;INFOSPACE INC ActiveTest;MERCURY INTERACTIVE CORP Adelphia Communications;TERAYON COMMUNICATION SYSTEMS INC Adero, Inc.;INKTOMI CORP Adhoc Group, Inc.;PROXICOM INC

Adir Technologies;NET2PHONE INC ADIR Technologies;NETSPEAK CORP adMonitor;L90 INC Adnet;STARMEDIA NETWORK INC AdRelevance;JUPITER MEDIA METRIX INC AdServer;DOUBLECLICK INC Ad-Star Services, Inc.;ADSTAR.COM INC Advanced Clearing, Inc.;AMERITRADE HOLDING CORP Advanced Logic Research, Inc.;GATEWAY INC Advanced Scheduler;I2 TECHNOLOGIES INC Advertise123;ADSTAR.COM INC Advertising Advisor;NET PERCEPTIONS INC Aether Systems, Inc.;PROXICOM INC Afilias;REGISTER.COM INC Afternic.com;REGISTER.COM INC AGELogic, Inc.;NETMANAGE INC AgencyExchange;HOTJOBS.COM LTD Agent Server;VERITY INC Agile Anywhere;AGILE SOFTWARE CORP Agile Buyer;AGILE SOFTWARE CORP Agile Export;AGILE SOFTWARE CORP Agile eXpress Viewer;AGILE SOFTWARE CORP Agile Internet Content Manager;AGILE SOFTWARE CORP Agile Software Corporation;ARIBA INC Agilent Technologies;HEWLETT-PACKARD CO Ahold USA;PEAPOD INC AIH A-Bone;INTERNET INITIATIVE JAPAN INC Air SmartGate;V-ONE CORP Airweb.net;INTERNET AMERICA INC Akamai Technologies;NETIQ CORP Akamai Technologies, Ltd.;ENGAGE INC Algorithmic Research, Ltd.;CYLINK CORP Alias/Wavefront;SILICON GRAPHICS INC Allaire Corporation;MACROMEDIA INC Allegro;EASYLINK SERVICES CORP allNetResearch;INT MEDIA GROUP INC Allnetresearch.com;INT MEDIA GROUP INC Alloy Catalog;ALLOY ONLINE INC Alloy Entertainment;ALLOY ONLINE INC Alloy E-Zine;ALLOY ONLINE INC AlloyBooks;ALLOY ONLINE INC Allsport;GETTY IMAGES INC AltaVista Company;GOTO.COM INC AltaVista.com;CMGI INC Alteon WebSystems;NORTEL NETWORKS CORP Altsys Corporation;MACROMEDIA INC Amazon Anywhere;AMAZON.COM INC Amazon.com;DRUGSTORE.COM INC Amazon.com;AUDIBLE INC America Online;TRAVELOCITY.COM INC America Online;NOVELL INC America Online;BARNESANDNOBLE.COM INC America Online;SPORTSLINE.COM INC America Online (AOL);AOL TIME WARNER INC America Online, Inc.;GOTO.COM INC America Online, Inc.;AMAZON.COM INC Amerivest, Inc.;AMERITRADE HOLDING CORP Amphire;VENTRO CORPORATION Amplitude Software Corp.;CRITICAL PATH INC Analytics.h++;ROGUE WAVE SOFTWARE INC Anderson Consulting;S1 CORPORATION Andromeda;MACROMEDIA INC Annuncio Software;IXL ENTERPRISES INC Answer Think Consulting Group;ANSWERTHINK INC answerFriend;BEA SYSTEMS INC

499

500

www.plunkettresearch.com INDEX BY SUBSIDIARIES, BRAND NAMES AND SELECTED AFFILIATIONS, CONT.

AnswerLogic;PRIMUS KNOWLEDGE SOLUTIONS INC AOL Time Warner;CHINADOTCOM CORP AOL Time Warner;MAPQUEST.COM INC AOL Time Warner;HOOVER'S INC Apogee;HYPERFEED TECHNOLOGIES Apollo Consumer Products, Inc.;HEWLETT-PACKARD CO AppCelera;PACKETEER INC AppHost;USINTERNETWORKING INC Appliance Watch;NETWORK APPLIANCE INC Application Programming Interface;AUTONOMY CORP PLC Application Server Cloud;LOUDCLOUD INC Applied Cellular Technology;APPLIED DIGITAL SOLUTIONS INC AppServer;BORLAND SOFTWARE CORPORATION AppVantage;PACKETEER INC AppWare Division;NOVELL INC Aprisma Management Technologies;CABLETRON SYSTEMS INC Arabesque Software;NETMANAGE INC Arbor Associates, Inc.;EBENX INC Architel Systems Corporation;NORTEL NETWORKS CORP Argis;INTRAWARE INC Ariba B2B Commerce Platform;ARIBA INC Ariba Network;ARIBA INC Arrow Digital Solutions;ARROW ELECTRONICS INC Arrow/Bell Components Group;ARROW ELECTRONICS INC Arrow/Richey Electronics;ARROW ELECTRONICS INC Arrow/Zeus Electronics Group;ARROW ELECTRONICS INC Art.com;GETTY IMAGES INC Artville;GETTY IMAGES INC Ascent Networking Internet Services;BIZNESSONLINE.COM INC ASDA Group, PLC (U.K.);WAL-MART STORES INC Asia Internet Holding Co., Ltd.;INTERNET INITIATIVE JAPAN INC Astra SiteManager;MERCURY INTERACTIVE CORP AT&T;LUCENT TECHNOLOGIES INC AT&T;IDT CORPORATION AT&T Broadband & Internet Services;AT&T CORP AT&T Submarine Systems, Inc.;TYCOM LTD AT&T Wireless;AMAZON.COM INC Atlas Acquisition Corp.;@PLAN.INC AuctionManager;GOTO.COM INC Audible, Inc.;AMAZON.COM INC AudibleListener;AUDIBLE INC AudibleManagement;AUDIBLE INC AudibleReady Devices;AUDIBLE INC AudibleReady Initiative;AUDIBLE INC Audio Book Club;MEDIABAY INC Audiobookclub.com;MEDIABAY INC Austin Knight;TMP WORLDWIDE INC Authorware;MACROMEDIA INC AutobytelDIRECT;AUTOBYTEL.COM INC Automated Travel Systems;GETTHERE INC Autonomy Asia;AUTONOMY CORP PLC Autonomy Content Infrastructure;AUTONOMY CORP PLC AutoVantage.com;COBALT GROUP (THE) Autoweb;AUTOBYTEL.COM INC Avatar Interactive Ltd.;TPN HOLDINGS PLC Avaya;LUCENT TECHNOLOGIES INC AViiON;EMC CORP

Avnet Components Israel Ltd.;AVNET INC Avnet Computer Technologies, Inc.;AVNET INC Avnet Direct;AVNET INC AXCESS, Inc.;INTERNET PICTURES CORP AXIS Cash Management;DIGITAL INSIGHT CORP AXIS eCommerce;DIGITAL INSIGHT CORP AXIS Internet Banking;DIGITAL INSIGHT CORP AXIS Lending;DIGITAL INSIGHT CORP AXIS Wireless Banking;DIGITAL INSIGHT CORP [email protected];NETBANK INC Babyworld.co.uk;FREESERVE PLC BackPACS;STORAGENETWORKS INC Backup 4U Enterprise;INTERNET INITIATIVE JAPAN INC Baker & Taylor;VARSITY GROUP INC Baltimore Technologies;VALICERT INC Baltkom GSM;TELE2 AB BandLeader;TERAYON COMMUNICATION SYSTEMS INC BankQuest;BOTTOMLINE TECHNOLOGIES INC Barnes & Noble University;BARNESANDNOBLE.COM INC Barnes and Noble, Inc.;BARNESANDNOBLE.COM INC BASIS;OPEN TEXT CORP Batepapo;STARMEDIA NETWORK INC BayBuilder;PURCHASEPRO.COM INC Bayesian Influence;AUTONOMY CORP PLC bCentral;MICROSOFT CORP Be the Boss;TMP WORLDWIDE INC BEA WebLogic;BEA SYSTEMS INC BEA WebLogic Java Adapter for Mainframe 4.1;BEA SYSTEMS INC BEA WebLogic Server;USINTERNETWORKING INC Beam-it;MP3.COM INC Beatgreets.com;AMERICANGREETINGS.COM Beauty.com;DRUGSTORE.COM INC Becan Distributors;DRUGMAX.COM INC Bedouin;BORLAND SOFTWARE CORPORATION Bedrock Capital;ALIBRIS INC Bell Laboratories;LUCENT TECHNOLOGIES INC Benchmark Capital;E-LOAN INC Bertelsmann;BARNESANDNOBLE.COM INC Bertelsmann;TERRA LYCOS SA Beseen.com;LOOKSMART LTD Bess Filtering System;N2H2 INC beTRUSTed;RSA SECURITY INC Beyond Software, Inc.;NEON SYSTEMS INC Beyond.com;CYBERSOURCE CORP BFAST;BE FREE INC BIG/ip Server Monitor/Request Router;F5 NETWORKS INC BigCharts, Inc.;MARKETWATCH.COM INC BigIron;FOUNDRY NETWORKS INC BigThink;DATEK ONLINE HOLDINGS CORP Billing Xpress;TENFOLD CORP BillingNow!;TENFOLD CORP Billpoint;EBAY INC BIZ Interactive Zone, Inc.;LITRONIC INC bizzKit;BIZNESSONLINE.COM INC Black Entertainment Television;VIACOM INC Blockbuster;VIACOM INC BloomNet;1-800-FLOWERS.COM INC Bluebird Systems;OPEN TEXT CORP Bluecurve, Inc.;RED HAT INC BlueMeteor, Inc.;STORAGENETWORKS INC

www.plunkettresearch.com INDEX BY SUBSIDIARIES, BRAND NAMES AND SELECTED AFFILIATIONS, CONT. BlueMountain Arts;AT HOME CORP BlueStar Communications;COVAD COMMUNICATIONS GROUP INC Bluestone;INTERWOVEN INC Boeing;WILLIAMS COMMUNICATIONS GROUP Boole & Babbage, Inc;BMC SOFTWARE INC Borderless800;ITXC CORP BorderManager;NOVELL INC Borg Internet Service;BIZNESSONLINE.COM INC Bowers and Merena;COLLECTORS UNIVERSE INC Bozell Worldwide, Inc.;MODEM MEDIA INC Breakaway Solutions;INTERNET CAPITAL GROUP INC Britannica.com.;AUDIBLE INC British Telecommunications;LOOKSMART LTD British Telecommunications;VERISIGN INC Broadband Interactive Group Inc. (B.I.G.);BROADCOM CORP Broadbase Software, Inc.;KANA COMMUNICATIONS INC Broadcast Services;EASYLINK SERVICES CORP Broadlane;VENTRO CORPORATION BroadLeaf Network Operation System;SYCAMORE NETWORKS INC BroadVision;INTERWOVEN INC Broadvision;S1 CORPORATION BroadVision One-to-One;BROADVISION INC BroadVision One-to-One Application Center;BROADVISION INC BroadVision One-to-One Visual Development Center;BROADVISION INC BroadVision One-to-One Webapps;BROADVISION INC BSAFE;RSA SECURITY INC BSELECT;BE FREE INC BSMG Worldwide;MODEM MEDIA INC BT LookSmart;LOOKSMART LTD Bud's Discount City;WAL-MART STORES INC Builder.com;CNET NETWORKS INC Business and People Lookup;MAPQUEST.COM INC Business Anywhere;CAIS INTERNET INC Business Browser;ONESOURCE INFORMATION SERVICES INC Business Evolution;KANA COMMUNICATIONS INC Business Finder;VICINITY CORP BusinessObjects;BUSINESS OBJECTS SA Butterfield & Butterfield;EBAY INC BUYCARS.com, Inc.;BUY.COM INC BUYCLEARANCE.com;BUY.COM INC BuyDirect;BEYOND.COM CORP BuyersGuide Plc.;TPN HOLDINGS PLC BUYGOLF.com;BUY.COM INC BuySite;COMMERCE ONE INC BuzzPower;MULTEX.COM C++Builder;BORLAND SOFTWARE CORPORATION C1KT Ltd.;COMMERCE ONE INC C3-Comcast Content & Communications;COMCAST CORP Cable News Network;AOL TIME WARNER INC Cable Operator Services;HIGH SPEED ACCESS CORP CablexChange;BROADCOM CORP CacheFlow, Inc.;NETWORK ASSOCIATES INC Cade?;STARMEDIA NETWORK INC CAIS Software Solutions;CAIS INTERNET INC Calico Commerce;CALICO COMMERCE INC Call Technologies;3COM CORP CallTheShots, Inc.;AKAMAI TECHNOLOGIES INC

Cambridge Enterprise Resource;CAMBRIDGE TECHNOLOGY PARTNERS INC Cambridge Management Consulting;CAMBRIDGE TECHNOLOGY PARTNERS INC Campus Solutions;ECOLLEGE.COM Cantor Exchange;ESPEED INC CapRock Communications Corp.;MCLEODUSA INC CareerMosaic;HEADHUNTER.NET INC CareerOne;HOTJOBS.COM LTD CareerPath.com;ADSTAR.COM INC CarFinance.com;E-LOAN INC CarPoint;NAVIDEC INC CarSmart.com;AUTOBYTEL.COM INC Cartographic Services;MAPQUEST.COM INC CartSmarts;NETGENESIS CORP Cartwright Communications Company;TESSCO TECHNOLOGIES INC Case Manager;CYBERSOURCE CORP Castanet Software Suite;MARIMBA INC Catalog Centre;OPEN MARKET INC Catapulse;RATIONAL SOFTWARE CORP Catapult Software Training Center;INTERNATIONAL BUSINESS MACHINES CORP CattleinfoNet;EMERGE INTERACTIVE INC CattleLog;EMERGE INTERACTIVE INC Cazenove & Co.;WIT SOUNDVIEW GROUP INC CBS;VIACOM INC CBS;SPORTSLINE.COM INC CBS Broadcasting Inc;MARKETWATCH.COM INC CBS Switchboard.com;SWITCHBOARD INC CD Universe;EUNIVERSE INC CDNOW;LIQUID AUDIO INC Cendant Corp.;BARNESANDNOBLE.COM INC Cendant Corporation;HOMESTORE.COM INC Centaur;IDT CORPORATION Center for Internet Technology in Education (CiTE);ECOLLEGE.COM CENTERLINQ;GENESISINTERMEDIA INC Central Office Access Ramp;METROMEDIA FIBER NETWORK INC CentrPort;MODEM MEDIA INC Certicom;VALICERT INC Certplus;VERISIGN INC Chameleon;NETMANAGE INC Change Manager;BMC SOFTWARE INC ChannelFusion Network;GOTO.COM INC ChannelHealth;ALLSCRIPTS HEALTHCARE SOLUTIONS ChanneliShop;FRONTLINE COMMUNICATIONS CORP Charles Schwab & Co.;CHARLES SCHWAB CORP (THE) Charles Schwab Investment Management, Inc.;CHARLES SCHWAB CORP (THE) Charles Schwab Trust Company;CHARLES SCHWAB CORP (THE) Charter Advertiser Program;WINK COMMUNICATIONS INC Charterhouse Group International;INTERLIANT INC Check Point FireWall-1;CHECK POINT SOFTWARE TECHNOLOGIES LTD CheckFree Health & Fitness Services;CHECKFREE CORP CheckFree Holdings Corporation;CHECKFREE CORP CheckFree Investment Services;CHECKFREE CORP CheckFree iSolutions;CHECKFREE CORP

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Checkpoint Holdings;BOTTOMLINE TECHNOLOGIES INC Chemdex Corporation;VENTRO CORPORATION CherryPicker;TERAYON COMMUNICATION SYSTEMS INC ChickClick.com;DELIA*S INC China United Telecommuncations Corp.;IBASIS INC China.com;24/7 MEDIA INC Chips and Bits;THEGLOBE.COM INC ChoiceOne Link;EBENX INC Christian Community Network;CROSSWALK.COM INC Ciber, Inc.;ARIS CORP Cisco;INFONET SERVICES CORP Cisco;MARIMBA INC Cisco Systems, Inc.;RSA SECURITY INC Cisco Systems, Inc.;IBASIS INC Cisco Systems, Inc.;WILLIAMS COMMUNICATIONS GROUP CitySearch;TICKETMASTER ClaimsXpress;TENFOLD CORP ClarentONE;CLARENT CORP Clarify, Inc.;NORTEL NETWORKS CORP CLARiiON;EMC CORP Classicforum.com;ALIBRIS INC ClassPoint;CUSEEME NETWORKS ClassWare;SMARTCERTIFY DIRECT ClearCommerce;INTERNET CAPITAL GROUP INC Clearlybusiness.com;FREESERVE PLC Cleveland Indians;APPLIED DIGITAL SOLUTIONS INC Click To Meet;FIRST VIRTUAL COMMUNICATIONS INC Click Trips, Inc.;KNOT INC (THE) Click2CallMe;NET2PHONE INC Click2Talk;NET2PHONE INC ClickRewards Network;NETCENTIVES Click-to-call eCRM;HEARME CLIQNOW! Sales Group;24/7 MEDIA INC Cluster Consulting;DIAMONDCLUSTER INTERNATIONAL INC CME Call Extenders;HEALTHSTREAM INC CME WebEvents;HEALTHSTREAM INC CMGI;NAVISITE INC CMGI;UBID INC CMGI;YESMAIL.COM INC CMGI;ADFORCE INC CMGI;ENGAGE INC CMGI @Ventures;CMGI INC CMGI, Inc.;ALIBRIS INC CMGion;ADFORCE INC CMP Net;NETCREATIONS INC CNBC.com;NATIONAL BROADCASTING COMPANY INC CNET Networks;NATIONAL BROADCASTING COMPANY INC CO Space, Inc;INTERNAP NETWORK SERVICES CORP CollegeClub.com;STUDENT ADVANTAGE INC COLO.COM;WILLIAMS COMMUNICATIONS GROUP COLT Telecom Group PLC;STORAGENETWORKS INC Columbia House Audiobook Club;MEDIABAY INC Commerce Chain Solution;COMMERCE ONE INC Commerce One.net;COMMERCE ONE INC CommerceBid.com;COMMERCE ONE INC CommercialSource.com;HOMESTORE.COM INC Commonwealth Telephone Enterprises, Inc.;LEVEL 3 COMMUNICATIONS INC

Compaq Computer;AXENT TECHNOLOGIES INC Compaq Computer Corporation;SIEBEL SYSTEMS INC Compaq Computer Corporation;INTUIT INC Compaq ProLiant;COMPAQ COMPUTER CORP Compariscope;INTRAWARE INC Comprehensive Cookie Strategy;NETGENESIS CORP COMPS.com;COSTAR GROUP INC Compuserve;TRAVELOCITY.COM INC Computer 2000;TECH DATA CORP Computer Associates;VIEWPOINT CORP Computer Currents Interactive Software Shop;BEYOND.COM CORP Computer Games Magazine;THEGLOBE.COM INC Computer Games Online;THEGLOBE.COM INC Comviq GSM;TELE2 AB Concentric;XO COMMUNICATIONS INC Conference Server;CUSEEME NETWORKS ConferenceCREATOR;HEARME Consan Inc.;ARROW ELECTRONICS INC Consolidated Communications, Inc.;MCLEODUSA INC Consulting and Implementation;NET PERCEPTIONS INC Content Bridge;INKTOMI CORP Content Centre;OPEN MARKET INC Content Control;INTRAWARE INC Content Server;OPEN MARKET INC ContentsOnline.com;DELIA*S INC ContractDirector;INTRAWARE INC ConvergeNet Technologies, Inc.;DELL COMPUTER CORPORATION Convex Computer Corp.;HEWLETT-PACKARD CO CopperChannel;COPPER MOUNTAIN NETWORKS INC CopperEdge DSL Access Concentrators;COPPER MOUNTAIN NETWORKS INC CopperRocket DSL Customer Premise Equipment;COPPER MOUNTAIN NETWORKS INC CopperView Network Management Tools;COPPER MOUNTAIN NETWORKS INC CoreComm, Ltd.;VOYAGER.NET INC CoreExpress;SYCAMORE NETWORKS INC Corema Express;APPLIED DIGITAL SOLUTIONS INC Coreport 3g;CORECHANGE INC Coreport 3g Quickstart;CORECHANGE INC Coreport Connectors;CORECHANGE INC Corning Asahi Video Products Co.;CORNING INC Corning Canada, Inc.;CORNING INC Corning, Inc.;CISCO SYSTEMS INC Corporate Subscription Services;ROWECOM INC CoStar ARES 2000;COSTAR GROUP INC CoStar COMPS;COSTAR GROUP INC CoStar Exchange;COSTAR GROUP INC CoStar Property;COSTAR GROUP INC CoStar Tenant;COSTAR GROUP INC Covad Communications;YAHOO! INC Cox Enterprises, Inc.;MP3.COM INC CRANS;ITXC CORP Cray Research;SILICON GRAPHICS INC Creative Computers, Inc.;PC MALL INC Creativepro.com;IMAGEX.COM INC CrossingGuard;CROSSWALK.COM INC Crosswave Communications, Inc.;INTERNET INITIATIVE JAPAN INC

www.plunkettresearch.com INDEX BY SUBSIDIARIES, BRAND NAMES AND SELECTED AFFILIATIONS, CONT. Cryptech;VASCO DATA SECURITY INTERNATIONAL INC CupidJunction.com;EUNIVERSE INC CUSeeMe;FIRST VIRTUAL COMMUNICATIONS INC CUseeME Pro;CUSEEME NETWORKS CUseeMe Web Technology;CUSEEME NETWORKS Customer Loyalty Network K. K;NETCENTIVES CXM;IXL ENTERPRISES INC Cyber Patrol;SURFCONTROL PLC CyberAtlas Research;INT MEDIA GROUP INC CyberCenter;QWEST COMMUNICATIONS INTERNATIONAL INC CyberCentral;APPLIEDTHEORY CORP CyberGuard Firewall;CYBERGUARD CORP Cyberlynx;WEBMETHODS INC CyberSource KK;CYBERSOURCE CORP Cyberstocks;HOOVER'S INC CyberStore;AUTOBYTEL.COM INC CyberwallPLUS;NETWORK-1 SECURITY SOLUTIONS INC Cyberzone;BIZNESSONLINE.COM INC Cypress Semiconductor;IDT CORPORATION Dacom International, Inc.;IBASIS INC Dakota Telecom, Inc.;MCLEODUSA INC DART;DOUBLECLICK INC Dartek.com;SYSTEMAX INC Data Beam Corporation;INTERNATIONAL BUSINESS MACHINES CORP Data Broadcasting Corporation;MARKETWATCH.COM INC Data Dimensions, Inc.;LIONBRIDGE TECHNOLOGIES INC Data General Division;EMC CORP Data Mart Solution (DMS);SAGENT TECHNOLOGY INC Data ONTAP;NETWORK APPLIANCE INC Data Verification;EBENX INC Database Cloud;LOUDCLOUD INC DataCom Mall;PC MALL INC Datametrix;TELE2 AB DataPACS;STORAGENETWORKS INC DataSage, Inc.;VIGNETTE CORP Datek Online;ASK JEEVES INC Datek Online Brokerage Services;DATEK ONLINE HOLDINGS CORP Datek Online Clearing Corp.;DATEK ONLINE HOLDINGS CORP Datum Telegraphic;PMC-SIERRA INC Dawson Information Services Group;ROWECOM INC Daytona 500;SPORTSLINE.COM INC DAZEL;HEWLETT-PACKARD CO DBTools.h++;ROGUE WAVE SOFTWARE INC de' MEDICI Systems;HEALTHSTREAM INC Dealer Locator;TMP WORLDWIDE INC Dealernet;COBALT GROUP (THE) DealerSites;AUTOBYTEL.COM INC Decision Series;ACCRUE SOFTWARE INC Delegated Management Services;NETEGRITY INC Delia.com;DELIA*S INC Dell;RED HAT INC Dell;WEBMETHODS INC Deloitte Consulting;TIBCO SOFTWARE INC Delphi;BORLAND SOFTWARE CORPORATION Demon Internet;NETWORK APPLIANCE INC Design for Analysis;NETGENESIS CORP

Designer/2000;ORACLE CORP Deskpro;COMPAQ COMPUTER CORP Desktop;DRUGMAX.COM INC Desktop Corporation;DRUGMAX.COM INC Destron Fearing;APPLIED DIGITAL SOLUTIONS INC Deutsche Telekom;VOCALTEC COMMUNICATIONS LTD Deutsche Telekom;INFONET SERVICES CORP Developer's Marketplace (The);ZONES INC Dialogic Corporation;INTEL CORP Diameter;@PLAN.INC Diameter;DOUBLECLICK INC Diamond Technology Partners;DIAMONDCLUSTER INTERNATIONAL INC DIDAX;CROSSWALK.COM INC Diffusion, Inc.;VIGNETTE CORP Digipass;VASCO DATA SECURITY INTERNATIONAL INC Digital Angel;APPLIED DIGITAL SOLUTIONS INC Digital Automatic Music System;MP3.COM INC Digital Chainsaw;HIGH SPEED ACCESS CORP Digital City;VISUAL DATA CORP Digital Independence;CITRIX SYSTEMS INC Digital Insight University;DIGITAL INSIGHT CORP Digital Island (Hong Kong) Ltd.;DIGITAL ISLAND INC Digital Island (Japan) KK;DIGITAL ISLAND INC Digital Island BV;DIGITAL ISLAND INC Digital Island gbmH;DIGITAL ISLAND INC Digital Lava Publisher;DIGITAL LAVA INC Digital Lightwave;NETWORK ASSOCIATES INC Digital Marking Group;AGENCY.COM LTD Digital Networks Product Business;CABLETRON SYSTEMS INC DigitalShipper.com;E-STAMP CORP Dimension XPS;DELL COMPUTER CORPORATION DirecPC;EARTHLINK INC Direct Alliance Corporation;INSIGHT ENTERPRISES INC Direct-Access Vertical Exchange;A B WATLEY GROUP INC DirectAirline;GETTHERE INC DirectCorporate;GETTHERE INC DirectMeetings;GETTHERE INC DirectMidMarket;GETTHERE INC DirectMobile;GETTHERE INC Director;MACROMEDIA INC DiscountMed Books;MEDINEX SYSTEMS INC Disney Channel, The;WALT DISNEY COMPANY (THE) Disney Consumer Products;WALT DISNEY COMPANY (THE) Distribution Planner;I2 TECHNOLOGIES INC divine, Inc.;ROWECOM INC DocService;MARIMBA INC Documentum 4i Web Content Management;DOCUMENTUM INC Domain Lock Down;REGISTER.COM INC Domain Round Up;REGISTER.COM INC DotOne Corp.;CRITICAL PATH INC DoubleClick;ACCRUE SOFTWARE INC DoubleClick;@PLAN.INC DoubleClick Media;DOUBLECLICK INC Dow Corning;CORNING INC Dow Jones Indexes;DOW JONES & COMPANY INC Dow Jones Newswire;DOW JONES & COMPANY INC DownBeat.com;EMUSIC.COM INC

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Drdrew.com;DRKOOP.COM INC Dreamweaver 4;MACROMEDIA INC Driving Revenue L.L.C.;PEGASUS SOLUTIONS INC drkoop.com;SALON MEDIA GROUP INC DTG Internet, Inc.;MCLEODUSA INC Dundee Bancorp;NETBANK INC Dynamai Caching Services;PERSISTENCE SOFTWARE INC Dynamic Command Center;BROADVISION INC Dynamic Reasoning Engine;AUTONOMY CORP PLC Dynamo;ART TECHNOLOGY GROUP INC Dynamo Ad Station;ART TECHNOLOGY GROUP INC Dynamo Application Server;ART TECHNOLOGY GROUP INC Dynamo Application Server 5;ART TECHNOLOGY GROUP INC Dynamo Commerce;ART TECHNOLOGY GROUP INC Dynamo Customer Management Suite;ART TECHNOLOGY GROUP INC Dynamo Personalization Server;ART TECHNOLOGY GROUP INC E*OFFERING;WIT SOUNDVIEW GROUP INC E*TRADE;WIT SOUNDVIEW GROUP INC E*TRADE Business Solutions Group;E*TRADE GROUP INC E*Trade Group;WEB STREET INC eAdvisor;E*TRADE GROUP INC eAgents;AMERICANGREETINGS.COM Eagle Technology Partners;LEAPNET INC Earthlink Network, Inc.;EARTHLINK INC EarthWeb Network;INT MEDIA GROUP INC EaseEPost;HEADHUNTER.NET INC easySabre;SABRE INC EasyWeb;VOYAGER.NET INC Eazel, Inc.;RED HAT INC eBay Life;EBAY INC EBPP;DIGITAL INSIGHT CORP eBusiness TechRankings;FORRESTER RESEARCH INC eBusiness Voyage;FORRESTER RESEARCH INC EBV Goup;AVNET INC Eckerd Corporation;J C PENNEY COMPANY INC eCommerce Analyst;NET PERCEPTIONS INC E-Commerce Transactions Company;RATIONAL SOFTWARE CORP eCompanyStore.com;IMAGEX.COM INC ECOstructure Initiative;CISCO SYSTEMS INC eCoupons, Inc.;LIFEMINDERS INC EDGE Consultants;AGENCY.COM LTD EdgeAdvantage;AKAMAI TECHNOLOGIES INC Edify;S1 CORPORATION Edmark Corporation;INTERNATIONAL BUSINESS MACHINES CORP EDMS 98;DOCUMENTUM INC Ednet;VISUAL DATA CORP Education and Career Opportnities System;EMBARK.COM INC Education and Career Opportunities System;EMBARK.COM INC Education Design, Inc.;HEALTHSTREAM INC Educator's Voice;ECOLLEGE.COM Edulink;VIEWPOINT CORP Edutest.com;LIGHTSPAN INC E-Dynamics;NETGENESIS CORP eFuse.com;NETOBJECTS INC

eGovernment Solutions, Ltd;NATIONAL INFORMATION CONSORTIUM Egreetings Network, Inc.;AMERICANGREETINGS.COM Elastic Networks, Inc.;NORTEL NETWORKS CORP eLinux.com;PC MALL INC Eliptica;HEWLETT-PACKARD CO Email Clubs;THEGLOBE.COM INC e-MarketMaker;PURCHASEPRO.COM INC Embratel;WORLDCOM INC EMC Connectrix Enterprise Storage Network System;EMC CORP EMC Corporation;CISCO SYSTEMS INC EMC Corporation;CMGI INC EMC Symmetrix Enterprise Storage Systems;EMC CORP eMerge Interactive Platform;EMERGE INTERACTIVE INC eMerge Interactive, Inc.;INTERNET CAPITAL GROUP INC E-Metrics Vision Engine;NETGENESIS CORP EMI Music;AOL TIME WARNER INC Empire;WORLDCOM INC EncrypTix;STAMPS.COM INC EncrypTix, Inc.;TICKETS.COM INC End User Services;HIGH SPEED ACCESS CORP EnergNow!;TENFOLD CORP Energy Film Library;GETTY IMAGES INC Engage AdManager;ENGAGE INC Engage AudienceNet;ENGAGE INC Engage, Inc.;CMGI INC Enrollment Services System;EMBARK.COM INC Enron Capital and Trade Resources;ENRON CORP Enron Energy Services;ENRON CORP Enron Gas Pipeline Group;ENRON CORP Enron International;ENRON CORP Enron Oil & Gas Company;ENRON CORP Enron Renewable Energy Corp.;ENRON CORP Enron Ventures Corp.;ENRON CORP Enterasys Networks;CABLETRON SYSTEMS INC Enterprise Advantage;EPRISE CORP Enterprise Intelligence;SAGENT TECHNOLOGY INC Enterprise Manager;NIKU CORP Enterprise Storage Network;EMC CORP Enterprise Toolkit;MAPQUEST.COM INC Entrust Technologies, Inc.;NORTEL NETWORKS CORP Entrust/TruePass;ENTRUST TECHNOLOGIES INC Envenue;SWITCHBOARD INC Envoy Corporation;WEBMD CORPORATION ePatrol;INTERNET SECURITY SYSTEMS INC EPITAXX, Inc.;JDS UNIPHASE CORP Epoch Partners;CHARLES SCHWAB CORP (THE) ePresence;SWITCHBOARD INC e-Procurement;PURCHASEPRO.COM INC Equant;CYBERGUARD CORP Equilibrium, Inc.;CMGI INC ER;NATIONAL BROADCASTING COMPANY INC eReach;INTERLIANT INC eREALTOR.com;HOMESTORE.COM INC e-Receive;E-STAMP CORP Ernst & Young LLP;E*TRADE GROUP INC ERP Services;EASYLINK SERVICES CORP E-Series;GATEWAY INC e-Source;PURCHASEPRO.COM INC eSpeed Markets;ESPEED INC eSpeed Online;ESPEED INC

www.plunkettresearch.com INDEX BY SUBSIDIARIES, BRAND NAMES AND SELECTED AFFILIATIONS, CONT. eSpeed Private Label;ESPEED INC eSpeed Web Markets;ESPEED INC ESPN;YAHOO! INC Essential e-business;PRIMIX SOLUTIONS INC eStore Group;BEYOND.COM CORP E-TEK Dynamics, Inc.;JDS UNIPHASE CORP e-Trends;JUPITER MEDIA METRIX INC eTrust EZ Armor;COMPUTER ASSOCIATES INTERNATIONAL INC Euphonics;3COM CORP Eurpolitan;RAZORFISH INC eVentures;E-LOAN INC everyday.com;TELE2 AB Evite.com;TICKETMASTER Evity, Inc.;BMC SOFTWARE INC e-Warehouse;E-STAMP CORP Exactis.com;24/7 MEDIA INC Excel Switching;LUCENT TECHNOLOGIES INC Excell Data Corporation;CAMBRIDGE TECHNOLOGY PARTNERS INC Excite;TRAVELOCITY.COM INC Excite;SPORTSLINE.COM INC Excite.com;AT HOME CORP Excite@Home;AT HOME CORP ExiO Communications, Inc.;CISCO SYSTEMS INC Exodus Communications, Inc.;STORAGENETWORKS INC ExperTeam AG;VOXWARE INC explorerSuite;LANTE CORP ExpressGold, Inc.;CYBERSOURCE CORP Expresslane DSL;INTERNET AMERICA INC Expresso;TUT SYSTEMS INC Extended Management Packs;NETIQ CORP Extensibility;TIBCO SOFTWARE INC Extensis Products;IMAGEX.COM INC Extensity Connect;EXTENSITY INC Extreme Packet Devices;PMC-SIERRA INC Extrio Corporation;PRIMIX SOLUTIONS INC EyeWire;GETTY IMAGES INC Fabrik Communications;CRITICAL PATH INC Factiva;DOW JONES & COMPANY INC Factory Outlet Mall;CYBER MERCHANTS EXCHANGE INC Fast Cycle Time;TRILOGY SOFTWARE INC FastCopper;TUT SYSTEMS INC Fatbrain.com;BARNESANDNOBLE.COM INC FaxNet Corp.;CRITICAL PATH INC FaxProxy E-commerce Messaging;EASYLINK SERVICES CORP Fay's Incorporated;J C PENNEY COMPANY INC Fecal Detection System;EMERGE INTERACTIVE INC FEDplu$;FUNDTECH LTD Fernwood Partners;CYBERGUARD CORP Fidelity National Financial, Inc.;VISTA INFORMATION SOLUTIONS INC FIFA Soccer;ELECTRONIC ARTS INC FileMaker;TECH DATA CORP FilmWorks;PHOTOWORKS INC Filtered Search Engine;N2H2 INC Finance Solution 2-1-1;COBALT GROUP (THE) Financial Insight Systems;EDGAR ONLINE INC Financial Reporting Systems;S1 CORPORATION Financial Times Group Limited;MARKETWATCH.COM INC

FindMRO.com;W W GRAINGER INC Fine Arts Graphics;IMAGEX.COM INC FireSTAR Appliance;CYBERGUARD CORP FireStream Encoding Station;DIGITAL LAVA INC First Call International;TICKETS.COM INC First Data Financial Services;FIRST DATA CORP First Data Merchant Services;FIRST DATA CORP First Image Technologies;COSTAR GROUP INC First Union Complex;COMCAST CORP First Virtual Communications;CUSEEME NETWORKS FirstCom;AT&T CORP FirstInsure, Inc.;HOMECOM COMMUNICATIONS INC Flashpoint;BOTTOMLINE TECHNOLOGIES INC flexemortgage.com;E-LOAN INC FloNetwork;DOUBLECLICK INC Flora Plenty;1-800-FLOWERS.COM INC Floraminder;1-800-FLOWERS.COM INC Florists' Transworld Delivery;FTD.COM INC Flowgo.com;EUNIVERSE INC FlyCast Communications;ENGAGE INC Foglight;QUEST SOFTWARE FoneSync PRO;OPENWAVE SYSTEMS INC ForeignTV.com;MEDIUM4.COM INC FortuneCity.com UK;NETCREATIONS INC Foundry Networks, Inc.;UTSTARCOM INC Four Crown Foods, Inc.;UNIVERSAL DOMAINS INC Fractional DS3;INTERNAP NETWORK SERVICES CORP Fraud Manager;CYBERSOURCE CORP FreeEDGAR.com;EDGAR ONLINE INC FreeFlow Internet;AKAMAI TECHNOLOGIES INC FreeFlow Streaming;AKAMAI TECHNOLOGIES INC FreeHand;MACROMEDIA INC Freemarkets Asset Exchange;FREEMARKETS INC FreightMatrix;I2 TECHNOLOGIES INC Fresh Ideas & Info;1-800-FLOWERS.COM INC Freshwater Software;MERCURY INTERACTIVE CORP Friends;NATIONAL BROADCASTING COMPANY INC FSAuctions.co.uk;FREESERVE PLC FTMarketWatch.com;MARKETWATCH.COM INC Fujian Casix Lasers, Inc.;JDS UNIPHASE CORP Fulcrum Innovations, Inc.;PERSISTENCE SOFTWARE INC Full Burstable DS3;INTERNAP NETWORK SERVICES CORP FullSource;FREEMARKETS INC Funnel Web Suite;QUEST SOFTWARE Funtown.com;EUNIVERSE INC Fusion MX;NETOBJECTS INC Future Tense;OPEN MARKET INC Games Universe;EUNIVERSE INC GamesDomain.com;THEGLOBE.COM INC Gates/Arrow Distributing;ARROW ELECTRONICS INC Gateway;VOCALTEC COMMUNICATIONS LTD GATEWAY 2000;GATEWAY INC Gateway Country Retail Stores;GATEWAY INC Gemini 2000;APPLIEDTHEORY CORP General Electric Company;NATIONAL BROADCASTING COMPANY INC General Magic;ASK JEEVES INC General Nutrition Companies (GNC);DRUGSTORE.COM INC GeoCities;YAHOO! INC getAccess;ENTRUST TECHNOLOGIES INC GetThere;SABRE INC

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Global Asset Manager;WEB STREET INC Global Broadband Roaming;CISCO SYSTEMS INC Global CASHstar;FUNDTECH LTD Global Computer Supplies;SYSTEMAX INC Global Crossing, Ltd.;EXODUS COMMUNICATIONS INC Global Diamond Marketspace Solutions;DIAMONDCLUSTER INTERNATIONAL INC Global Financial Platform;CYBER MERCHANTS EXCHANGE INC Global Industrial Equipment;SYSTEMAX INC Global Purchasing Dotcom;CYBER MERCHANTS EXCHANGE INC Global Schoolhouse;LIGHTSPAN INC Global/SITE Controller;F5 NETWORKS INC GlobalCenter;GLOBAL CROSSING LTD GlobalNetwork Technology Services;CABLETRON SYSTEMS INC Globalstar;QUALCOMM INC Globelle Corporation;TECH DATA CORP Glocalnet;IBASIS INC GNOME Foundation;SUN MICROSYSTEMS INC Go2Net;INFOSPACE INC GoBizGo.com;NETOBJECTS INC Goldman Sachs;WIT SOUNDVIEW GROUP INC Golf Society;VISUAL DATA CORP Goshen Web Directory;CROSSWALK.COM INC GoShopping!;NEXTCARD INC Government Systems Group;BEYOND.COM CORP Graham Gregory Bozell, Inc;MODEM MEDIA INC Grainger Consulting Services;W W GRAINGER INC Grainger Industrial Supply;W W GRAINGER INC GreatFood.com;1-800-FLOWERS.COM INC Guia;STARMEDIA NETWORK INC GuideSites;ABOUT.COM INC Guild.com;ASHFORD.COM INC gURLNet.com;DELIA*S INC Half.com;EBAY INC Hall-Mark Global Solutions;AVNET INC Halo;NEON SYSTEMS INC Handspring Visor;AUDIBLE INC HappyPuppy.com;THEGLOBE.COM INC Harvey;HOMECOM COMMUNICATIONS INC Hatchet Benchmarking and Research;ANSWERTHINK INC Healthcare Learning Center;HEALTHSTREAM INC HealtheManager.com;NETWORK ASSOCIATES INC Healtheon/WebMD;WEBMD CORPORATION HealthExchange.com;CLAIMSNET.COM INC HearMe Starter Applications;HEARME Hebenstreit Communications;COMCAST CORP Hewlett-Packard;RED HAT INC Hewlett-Packard;S1 CORPORATION Hi-Brow Comix;AMERICANGREETINGS.COM High School Affiliate Program;EMBARK.COM INC HighLink;TERAYON COMMUNICATION SYSTEMS INC HiTrust;VERISIGN INC Home Box Office;AOL TIME WARNER INC HOME COMPUTER CATALOG (The);ZONES INC Home Team Sports L.P.;COMCAST CORP HomeBuilder.com;HOMESTORE.COM INC HomeFair.com;HOMESTORE.COM INC Homepage Builder;THEGLOBE.COM INC HomeRun;TUT SYSTEMS INC

Hoover's Online;HOOVER'S INC Hoover's UK;HOOVER'S INC Host@iPIX;INTERNET PICTURES CORP Hosted Exchange 2000;COMMTOUCH SOFTWARE LTD Hosted Micorsoft Exchange;EASYLINK SERVICES CORP HotBot;TERRA LYCOS SA HotFoot;DIGITAL LAVA INC Howard Press;IMAGEX.COM INC Human Code, Inc.;SAPIENT CORPORATION Hummer Winblad Venture Partners;LIQUID AUDIO INC HW Group;TMP WORLDWIDE INC HyperServer;HYPERFEED TECHNOLOGIES iBazar S.A.;EBAY INC iBEAM Broadcasting Corp.;WILLIAMS COMMUNICATIONS GROUP IBM;S1 CORPORATION IBM;RED HAT INC IBM;NETOBJECTS INC IBM;INTERNATIONAL BUSINESS MACHINES CORP iBook;APPLE COMPUTER INC iCan Assure;COMPUTER ASSOCIATES INTERNATIONAL INC iCan SP, Inc.;COMPUTER ASSOCIATES INTERNATIONAL INC ICG Asia Ltd.;INTERNET CAPITAL GROUP INC ICG Communications;IBASIS INC iClearing;DATEK ONLINE HOLDINGS CORP ICS Networking;3COM CORP Idapta;BEA SYSTEMS INC IdeaMall;PC MALL INC Identikey, Ltd.;VASCO DATA SECURITY INTERNATIONAL INC iDIALOG;PROMOTIONS.COM INC IDT, Inc.;NET2PHONE INC iERM;ARIS CORP Ignite Japan KK;COVAD COMMUNICATIONS GROUP INC IGNITE! Partner Program;VERSANT CORP IIJ America;INTERNET INITIATIVE JAPAN INC IIJ Media Communications, Inc.;INTERNET INITIATIVE JAPAN INC IIJ Technology, Inc.;INTERNET INITIATIVE JAPAN INC iMac;APPLE COMPUTER INC Image Bank (The);GETTY IMAGES INC Image Keys;INTERNET PICTURES CORP Image Press;IMAGEX.COM INC ImagiNation Network;AT&T CORP iMail;STAMPS.COM INC iManager;AUTOBYTEL.COM INC IMC;NETWORK APPLIANCE INC IMEase;LANGUAGEWARE.NET CO LTD Impromptu;COGNOS INC Independent Computing Architecture;CITRIX SYSTEMS INC Individual Investor Group (The);EDGAR ONLINE INC Industria;VENTRO CORPORATION Infoboard Web Hosting Services;BIZNESSONLINE.COM INC InfoCharger;ACCRUE SOFTWARE INC Infonautics;TUCOWS INC Infoseek;WALT DISNEY COMPANY (THE) Infoseek;WALT DISNEY COMPANY (THE) InfoSpace UK;INFOSPACE INC Infotel Distributing;SYSTEMAX INC

www.plunkettresearch.com INDEX BY SUBSIDIARIES, BRAND NAMES AND SELECTED AFFILIATIONS, CONT. InfraLens;NETGENESIS CORP Infranet;PORTAL SOFTWARE INC Infranet Analyze;PORTAL SOFTWARE INC Infranet Cable & Satellite;PORTAL SOFTWARE INC Infranet IntegRate;PORTAL SOFTWARE INC Infranet Interconnect;PORTAL SOFTWARE INC Infranet Wireless;PORTAL SOFTWARE INC Ingram Book Group;ALIBRIS INC Ingram Family (The);INGRAM MICRO INC Inkjet;HEWLETT-PACKARD CO Inktomi Commerce Engine;INKTOMI CORP Inktomi Traffic Server;INKTOMI CORP Innomat;I2 TECHNOLOGIES INC Innovex;CITRIX SYSTEMS INC Insider Trader;EDGAR ONLINE INC Insight Direct Worldwide, Inc.;INSIGHT ENTERPRISES INC Insight.com;INSIGHT ENTERPRISES INC Inspiron;DELL COMPUTER CORPORATION Instant Listening;MP3.COM INC InstanTerra;TERRA LYCOS SA Instantme;NOVELL INC Institutional Express;EDGAR ONLINE INC Insurance Risk Information;VIEWPOINT CORP Insurance Xpress;TENFOLD CORP insuranceOrder.com;TRILOGY SOFTWARE INC InsuranceWide.com;FREESERVE PLC InsureRate;HOMECOM COMMUNICATIONS INC IntegraLink;COBALT GROUP (THE) Integrated Messaging Exchange (IME);TUMBLEWEED COMMUNICATIONS CORP Integrated Payment Systems;FIRST DATA CORP Integration Agents;EPRISE CORP Intel Corporation;PROXICOM INC Intel Corporation;RSA SECURITY INC Intelispan, Inc.;MCLEODUSA INC Intelliframe Corporation;WEBMETHODS INC Intelligent Decision Technologies, Ltd;NATIONAL INFORMATION CONSORTIUM Intelligent Interacting Corp.;24/7 MEDIA INC Intelligent Life;BANKRATE INC IntelligentTaxes.com;BANKRATE INC IntelliPOP;TUT SYSTEMS INC IntelliSecurity Services;VERIO INC IntelliSense Corp.;CORNING INC Interactive Manager;EMERGE INTERACTIVE INC Interactive Marketplace;EMERGE INTERACTIVE INC Interactive Pictures Corporation;INTERNET PICTURES CORP Interactive Solutions;AGENCY.COM LTD Interactive Web Concepts;3COM CORP InterAd Holdings, Ltd.;24/7 MEDIA INC InterBase;BORLAND SOFTWARE CORPORATION interBiz;COMPUTER ASSOCIATES INTERNATIONAL INC Interland, Inc.;INTERNET SECURITY SYSTEMS INC Interleaf, Inc.;BROADVISION INC InterMail;OPENWAVE SYSTEMS INC Internap Japan Co., Ltd;INTERNAP NETWORK SERVICES CORP International Network Services;LUCENT TECHNOLOGIES INC International Securities Exchange;GLOBAL CROSSING LTD

International Voice Over IP;IBASIS INC Internet Adwatch;FORRESTER RESEARCH INC Internet Capital Group;EMERGE INTERACTIVE INC Internet Financial Services, Inc.;A B WATLEY GROUP INC Internet Gaming Zone;MICROSOFT CORP Internet Profiles Corporation;ENGAGE INC Internet Shopping Network's Computer Superstore;CYBERIAN OUTPOST INC Internet Sourcing Network;CYBER MERCHANTS EXCHANGE INC Internet Sourcing Network;CYBER MERCHANTS EXCHANGE INC Internet Telephony eXchange Carrier;ITXC CORP Internet Travel Network;GETTHERE INC Internet.com Corp.;INT MEDIA GROUP INC Internet.commerce;INT MEDIA GROUP INC Interstar Hypermarkets (Europe);WAL-MART STORES INC InterTrans Logistics Solutions;I2 TECHNOLOGIES INC InterVU, Inc.;AKAMAI TECHNOLOGIES INC INTERVU, Inc.;AKAMAI TECHNOLOGIES INC interWAVE Communications International, Ltd.;UTSTARCOM INC Interworld;ZONES INC InterWorld Corporation;WEBMETHODS INC Interwoven;ART TECHNOLOGY GROUP INC Intranet Spider;VERITY INC IOS Brands Corporation;FTD.COM INC IOT Limited;JDS UNIPHASE CORP iPAQ Pocket PC H3100 Series;COMPAQ COMPUTER CORP iPass, Inc.;CISCO SYSTEMS INC iPIX Dynamic Images;INTERNET PICTURES CORP iPlanet;NAVIDEC INC IPO Central;HOOVER'S INC ipoPros.com;THESTREET.COM INC Ipsos;JUPITER MEDIA METRIX INC iRIMS;OPEN TEXT CORP IRIX;SILICON GRAPHICS INC Iron Mountain Inc.;TUMBLEWEED COMMUNICATIONS CORP iShip.com;STAMPS.COM INC Island ECN;DATEK ONLINE HOLDINGS CORP ISOCOR Corp.;CRITICAL PATH INC ISP/Web Site;EASYLINK SERVICES CORP ISPCentral;TUCOWS INC ISYI;INTERNET SECURITY SYSTEMS INC Itanium;INTEL CORP ITC Holding;HEADHUNTER.NET INC iTEL Architecture;NETSPEAK CORP ITG, Inc.;WIT SOUNDVIEW GROUP INC i-traffic;AGENCY.COM LTD iTunes;APPLE COMPUTER INC iTurf;DELIA*S INC ITXC.net;ITXC CORP IUMA.com;EMUSIC.COM INC iVita;GOTO.COM INC iVoice Speech Recognition;AUTONOMY CORP PLC I-WAP;AUTONOMY CORP PLC iWave eBusiness Server;NEON SYSTEMS INC iWave Integrator;NEON SYSTEMS INC iXL and Intel Solution Center;IXL ENTERPRISES INC IXnet;GLOBAL CROSSING LTD j2 Corporate;J2 GLOBAL COMMUNICATIONS INC

507

508


Jabber.com;WEBB INTERACTIVE SERVICES INC Jabil Circuit, Inc.;SYCAMORE NETWORKS INC Janna Systems, Inc.;SIEBEL SYSTEMS INC Jasmine ii;COMPUTER ASSOCIATES INTERNATIONAL INC JavaOne;RATIONAL SOFTWARE CORP JavaSoft;SUN MICROSYSTEMS INC Jbuilder;BORLAND SOFTWARE CORPORATION jConnect;J2 GLOBAL COMMUNICATIONS INC JCP Realty, Inc.;J C PENNEY COMPANY INC JCP Receivables, Inc.;J C PENNEY COMPANY INC JCPenney Consumer Banking Services;J C PENNEY COMPANY INC JCPenney Funding Corporation;J C PENNEY COMPANY INC JCPenney Insurance Group, Inc.;J C PENNEY COMPANY INC JDS FITEL;JDS UNIPHASE CORP Jean Country;DELIA*S INC Jeeves Advisor;ASK JEEVES INC Jeeves Global Answers;ASK JEEVES INC Jetdirect Autoswitch;HEWLETT-PACKARD CO JFAX.COM;J2 GLOBAL COMMUNICATIONS INC JFAX.com;NETCREATIONS INC Jinan Telecom;UTSTARCOM INC JobsDB.com;HEADHUNTER.NET INC Jump, Inc.;EBAY INC Juno Brandmeter;JUNO ONLINE SERVICES INC Juno Online Services;NETZERO INC JUNOS Internet Software;JUNIPER NETWORKS INC Jupiter Communications;JUPITER MEDIA METRIX INC Jupiter Research;JUPITER MEDIA METRIX INC Justwaywow.com;EUNIVERSE INC Kabelvision;TELE2 AB Kana Connect;KANA COMMUNICATIONS INC Kana Realtime;KANA COMMUNICATIONS INC Kana Response;KANA COMMUNICATIONS INC KCP, Inc.;LEVEL 3 COMMUNICATIONS INC KD1;NET PERCEPTIONS INC KDD;INFONET SERVICES CORP KDi, Inc.;INTERNET AMERICA INC Kelly Scientific Resources;VERTICALNET INC Kent Electronics Corporation;AVNET INC Keon;RSA SECURITY INC Kesmai Corporation;ELECTRONIC ARTS INC Ketchum Interactive;AGENCY.COM LTD Keywords;REALNAMES CORP Kids Voting California;ENTRUST TECHNOLOGIES INC KidsDomain.com;THEGLOBE.COM INC KnightSTAR Appliance;CYBERGUARD CORP Knowledge Library (kLibrary);ROWECOM INC Knowledge Management 2.0;NET PERCEPTIONS INC Knowledge Organizer;VERITY INC Knowledge Store (kStore);ROWECOM INC KPNQwest;INTERNET INITIATIVE JAPAN INC Kronos;NETWORK APPLIANCE INC Kruse International;EBAY INC Kylix;BORLAND SOFTWARE CORPORATION Lacerte;INTUIT INC LAI Worldwide;TMP WORLDWIDE INC Lamaze Publishing;IVILLAGE INC LANSource Technologies;3COM CORP Laserjet;HEWLETT-PACKARD CO

Latitude;DELL COMPUTER CORPORATION LAUNCH.com;LAUNCH MEDIA INC Leap Group, The;LEAPNET INC Leap Partnership, Inc., The;LEAPNET INC LEARNING ZONE (The);ZONES INC LearningPlanet.com;LIGHTSPAN INC Lenfest Communications;COMCAST CORP Level 3 Communications, LLC;LEVEL 3 COMMUNICATIONS INC Level 3 International, Inc.;LEVEL 3 COMMUNICATIONS INC Level One Communications;INTEL CORP LexiQuest, Inc.;CMGI INC Liberate Command;LIBERATE TECHNOLOGIES Liberate Connect;LIBERATE TECHNOLOGIES Liberate Mediacast;LIBERATE TECHNOLOGIES Liberate PopTV Tools;LIBERATE TECHNOLOGIES Liberate TV Navigator;LIBERATE TECHNOLOGIES Liberate TV Ticker 1.0;LIBERATE TECHNOLOGIES Lifecycle Security Model;AXENT TECHNOLOGIES INC Lightning Architecture;CALICO COMMERCE INC Lightspan Achieve Now;LIGHTSPAN INC Lightspan Network (The);LIGHTSPAN INC LightWorks;CIENA CORP Limage;RAZORFISH INC LineDrive;VICINITY CORP LinkFree;MAPQUEST.COM INC LionAccess;LIONBRIDGE TECHNOLOGIES INC LionLinguist;LIONBRIDGE TECHNOLOGIES INC LionPath;LIONBRIDGE TECHNOLOGIES INC LionTrack;LIONBRIDGE TECHNOLOGIES INC LionView;LIONBRIDGE TECHNOLOGIES INC Lippincott Williams & Wilkins;HEALTHSTREAM INC Liquid Music Network;LIQUID AUDIO INC Little Net;ZONES INC Live on Line, Inc.;DIGITAL ISLAND INC LiveDaily;TICKETMASTER Livelink;OPEN TEXT CORP LoadRunner;MERCURY INTERACTIVE CORP Locus Dialogue Inc.;INFOSPACE INC Logistics and Automated Logistics;E-STAMP CORP LoreData;PERFICIENT INC Lotus;TERRA LYCOS SA Lotus Development Corporation;INTERNATIONAL BUSINESS MACHINES CORP LTE Elite;COMPAQ COMPUTER CORP Lucent Technologies;SCREAMINGMEDIA INC Lucent Technologies;FOUNDRY NETWORKS INC Lucent Technologies;SUN MICROSYSTEMS INC LVRS.com;EXPEDIA INC Lycos;SALON MEDIA GROUP INC Lycos, Inc.;TERRA LYCOS SA Lyn Knight Currency Auctions;COLLECTORS UNIVERSE INC M.B.I.H., Inc.;METROMEDIA FIBER NETWORK INC M10 Router;JUNIPER NETWORKS INC m100;PALM INC m105;PALM INC M160 Router;JUNIPER NETWORKS INC M2O Router;JUNIPER NETWORKS INC M4O Router;JUNIPER NETWORKS INC M5 Router;JUNIPER NETWORKS INC

www.plunkettresearch.com INDEX BY SUBSIDIARIES, BRAND NAMES AND SELECTED AFFILIATIONS, CONT. m500;PALM INC m505;PALM INC Mac OS X;APPLE COMPUTER INC MAC ZONE (The);ZONES INC MacIntosh;APPLE COMPUTER INC MacMall;PC MALL INC MacWholesale.com;SYSTEMAX INC Madblast.com;EUNIVERSE INC Madden NFL;ELECTRONIC ARTS INC Mail Cloud;LOUDCLOUD INC Mail.com;EASYLINK SERVICES CORP MajorLeagueBaseball;SPORTSLINE.COM INC Malleable Technologies;PMC-SIERRA INC Manged SONET Network;METROMEDIA FIBER NETWORK INC MapBlast!;VICINITY CORP MapQuest Direct;MAPQUEST.COM INC Marconi;INTERNET SECURITY SYSTEMS INC Marconi PLC;RSA SECURITY INC Market Growth Resources, Inc.;MODEM MEDIA INC Market Guide;MULTEX.COM Market Street Mortgage;NETBANK INC Marketing Studio;OPEN MARKET INC MarketMile;VENTRO CORPORATION Marketscreen.com;HYPERFEED TECHNOLOGIES MarketSite.net;COMMERCE ONE INC MarketStream;CALICO COMMERCE INC Marketswitch Corporation;MANUGISTICS GROUP INC Marsh & McLennan Companies, Inc.;INTERNET SECURITY SYSTEMS INC MasterCare Solutions;NETSCOUT SYSTEMS INC MasterChart;ALLSCRIPTS HEALTHCARE SOLUTIONS Match.com;TICKETMASTER MatchLogic;AT HOME CORP matchmakerSuite;LANTE CORP Maximum Information, Inc.;NETMANAGE INC MaxMiles;NETCENTIVES Mayer & Schweitzer, Inc.;CHARLES SCHWAB CORP (THE) McAfee Anti-Virus Defense;NETWORK ASSOCIATES INC MCI WorldCom;INFONET SERVICES CORP McLane Company;WAL-MART STORES INC McMagination;COMPAQ COMPUTER CORP Media Metrix;JUPITER MEDIA METRIX INC Media One;AT&T CORP Media Server;NETSPEAK CORP MediaBridge Technologies;ENGAGE INC Medialab;RAZORFISH INC Medical Manager Corporation;WEBMD CORPORATION Medifor;ALLSCRIPTS HEALTHCARE SOLUTIONS Medium4.com;MEDIUM4.COM INC Medium4Film.com;MEDIUM4.COM INC Medium4Music.com;MEDIUM4.COM INC MedMarket Auction;MEDINEX SYSTEMS INC MedMarket Network;MEDINEX SYSTEMS INC MedMarket, Inc.;MEDINEX SYSTEMS INC MedMarket.com;MEDINEX SYSTEMS INC MedSearch;TMP WORLDWIDE INC Meeting Point;CUSEEME NETWORKS Mega Job Search;CAREERBUILDER INC Mercenary;HYPERFEED TECHNOLOGIES Mercury Network;FTD.COM INC Merkantildata;SYCAMORE NETWORKS INC

MessageMedia;DOUBLECLICK INC Messaging Management System (MMS) Suite;TUMBLEWEED COMMUNICATIONS CORP Messaging Server;COMMTOUCH SOFTWARE LTD Meta4 Digital Designs;ARIS CORP MetaCreations;VIEWPOINT CORP MetaFrame;CITRIX SYSTEMS INC Metro Gig-ETM;METROMEDIA FIBER NETWORK INC Metromedia Fiber Network;ABOVENET COMMUNICATIONS INC Microdyne;LEVEL 3 COMMUNICATIONS INC Micron Technology;IDT CORPORATION Microsoft;RATIONAL SOFTWARE CORP Microsoft;REALNAMES CORP Microsoft;EXPEDIA INC Microsoft;USINTERNETWORKING INC Microsoft Corp.;DIGEX INC Microsoft Corp.;VERTICALNET INC Micrus;INTERNATIONAL BUSINESS MACHINES CORP MidMarket;SIEBEL SYSTEMS INC MidWest Micro;SYSTEMAX INC MightyWords;BARNESANDNOBLE.COM INC Migration Services;COMMTOUCH SOFTWARE LTD Millet Software;INFOSPACE INC MindArrow Systems, Inc.;JUNO ONLINE SERVICES INC MindSpring Enterprises;EARTHLINK INC MiningCo.com;ABOUT.COM INC MIPS Group;SILICON GRAPHICS INC MiracleWorkers.com;HEADHUNTER.NET INC Miramax;WALT DISNEY COMPANY (THE) MISCO;SYSTEMAX INC Mobile Buddies;RAZORFISH INC Mobria Ltd.;TPN HOLDINGS PLC ModemMedia.PoppeTyson;MODEM MEDIA INC MOLE System;ESPEED INC Momentum Rewards System;NETCENTIVES MoneyLine Network, Inc.;DOW JONES & COMPANY INC Monster.com;TMP WORLDWIDE INC Monster.com;HOTJOBS.COM LTD Morgan & Banks, Ltd.;TMP WORLDWIDE INC Mortgage Monitor;E-LOAN INC Mosaix, Inc.;LUCENT TECHNOLOGIES INC Motient Corporation;RARE MEDIUM GROUP INC Motorola;NETSPEAK CORP Motorola Computer Group;RED HAT INC Motorola, Inc.;YAHOO! INC Mpath Interactive, Inc.;HEARME Mplayer.com;HEARME MPower Solutions;XCARE.NET INC MSNBC.com;NATIONAL BROADCASTING COMPANY INC MTV;VIACOM INC Multex Market Data Normalization Application;MULTEX.COM MultexEXPRESS;MULTEX.COM MultexNET;MULTEX.COM MultexNET Mobile;MULTEX.COM MultiChannel Commerce (MCC) Suite;TRILOGY SOFTWARE INC MultiWave CoreDirector;CIENA CORP MultiWave Metro One;CIENA CORP Mutual Fund Supersite;WEB STREET INC

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510


My Investigator;CROSSWALK.COM INC My.MP3;MP3.COM INC My.Oracle.Com;ORACLE CORP myCIO.com;NETWORK ASSOCIATES INC MyGarage;AUTOBYTEL.COM INC Mylex Corporation;INTERNATIONAL BUSINESS MACHINES CORP MyMetrix;JUPITER MEDIA METRIX INC mySimon.com;CNET NETWORKS INC NACSCORP;INGRAM MICRO INC Name Your Own Price;PRICELINE.COM INC NASCAR;ELECTRONIC ARTS INC NativeTongue;LANGUAGEWARE.NET CO LTD Navitel Communications, Inc.;OPENTV CORP NB Partners;NETBANK INC NBA LIVE;ELECTRONIC ARTS INC NBC Internet;CNET NETWORKS INC NBCi.com;NATIONAL BROADCASTING COMPANY INC NBX Corporation;3COM CORP Near & Far;OPEN TEXT CORP Nearbuy;SWITCHBOARD INC Need For Speed;ELECTRONIC ARTS INC Neighborhood Market;WAL-MART STORES INC NEON iCheck;NEON SYSTEMS INC NEON Unload;NEON SYSTEMS INC Neosoft, Inc.;INTERNET AMERICA INC Neosphere;HYPERFEED TECHNOLOGIES Net Perceptions Recommendation Engine;NET PERCEPTIONS INC Net2Fax;NET2PHONE INC Net2Phone Direct;NET2PHONE INC Net2Phone Pro;NET2PHONE INC Net2Phone, Inc.;IDT CORPORATION NetAPP F;NETWORK APPLIANCE INC NetAuthority;CYLINK CORP NetBank Solution;NETBANK INC NetBooker;PEGASUS SOLUTIONS INC NetCache;NETWORK APPLIANCE INC NetCds;MP3.COM INC Netcentives Japan;NETCENTIVES NetCom AB;TELE2 AB NetConneXion;CYLINK CORP NetCountant;NETSCOUT SYSTEMS INC netDialog;KANA COMMUNICATIONS INC Netegrity;NAVIDEC INC NETGEAR, Inc.;NORTEL NETWORKS CORP NetGenesis 5;NETGENESIS CORP NetGenesis GmbH;NETGENESIS CORP NetHawk;CYLINK CORP NetHopper;OPENTV CORP NetInsights;INTRAWARE INC NetIron;FOUNDRY NETWORKS INC NetObjects Fusion;NETOBJECTS INC NetObjects Matrix;NETOBJECTS INC NetPerformance;HIGH SPEED ACCESS CORP Netscape;GOTO.COM INC Netscape;TRAVELOCITY.COM INC Netscape;SALON MEDIA GROUP INC NetScreen Technologies;NETIQ CORP NetScreen Technologies;NETIQ CORP NetSolutions Division;NAVIDEC INC Netspeak Gatekeeper;NETSPEAK CORP

Netstream;AT&T CORP NetTransact;BOTTOMLINE TECHNOLOGIES INC NetVantage;CABLETRON SYSTEMS INC NetVerticals;NAVIDEC INC NetWare Systems Group;NOVELL INC Network Appliance, Inc.;FOUNDRY NETWORKS INC Network Services Solution;HIGH SPEED ACCESS CORP Network Solutions;EARTHLINK INC Network Solutions, Inc.;VERISIGN INC Network System Group;AT&T CORP Network24 Communications, Inc.;AKAMAI TECHNOLOGIES INC NetWORKS;MANUGISTICS GROUP INC NetZero;NETCREATIONS INC NetZero, Inc.;JUNO ONLINE SERVICES INC Neugents;COMPUTER ASSOCIATES INTERNATIONAL INC New Dimension Software Ltd.;BMC SOFTWARE INC Newborn Channel;IVILLAGE INC News.com;CNET NETWORKS INC NewsEdge;ROWECOM INC Newsedge Insight;NEWSEDGE CORPORATION Newsedge Live;NEWSEDGE CORPORATION Newsedge Refinery;NEWSEDGE CORPORATION Newsedge Workgroups;NEWSEDGE CORPORATION NEWT;NETMANAGE INC NextBank;NEXTCARD INC NextCard Concierge;NEXTCARD INC NextCard Instant Financial Network;NEXTCARD INC Nextel;ASK JEEVES INC Nextlink;XO COMMUNICATIONS INC NextPoint Networks;NETSCOUT SYSTEMS INC NFL Europe;SPORTSLINE.COM INC nFront, Inc.;DIGITAL INSIGHT CORP nGenius Application Service Level Manager;NETSCOUT SYSTEMS INC nGenius Capacity Planner;NETSCOUT SYSTEMS INC nGenius Real Time Monitor;NETSCOUT SYSTEMS INC NIC Business Solutions;NATIONAL INFORMATION CONSORTIUM NIC Civic Connection Solutions;NATIONAL INFORMATION CONSORTIUM NIC Commerce;NATIONAL INFORMATION CONSORTIUM NIC Taxpayer and Payment Solutions;NATIONAL INFORMATION CONSORTIUM NIC Technologies;NATIONAL INFORMATION CONSORTIUM NicheTV.com;MEDIUM4.COM INC Nickelodeon/Nick at Nite;VIACOM INC Nine Dots;LEAPNET INC Nippon Telegraph and Telephone Corporation(NTT);VERIO INC Nokia;FOUNDRY NETWORKS INC Nortel;INFONET SERVICES CORP North Point Communications;YAHOO! INC Northern Telecom;NORTEL NETWORKS CORP Novell Applications Group;NOVELL INC Novell, Inc.;CAMBRIDGE TECHNOLOGY PARTNERS INC Npact;NAVIDEC INC NS-Series;GATEWAY INC

www.plunkettresearch.com INDEX BY SUBSIDIARIES, BRAND NAMES AND SELECTED AFFILIATIONS, CONT. NTT Communications Corporation;COVAD COMMUNICATIONS GROUP INC Nuance;ASK JEEVES INC Nutriceuticals.com;DRUGMAX.COM INC NYSERNet;APPLIEDTHEORY CORP Oak Industries, Inc.;CORNING INC OASys Group, Inc.;CABLETRON SYSTEMS INC Object Data Management System;VERSANT CORP ObjectSpace;TIBCO SOFTWARE INC OC3-Packet Over SONET;INTERNAP NETWORK SERVICES CORP Octane;SILICON GRAPHICS INC ODBC Relational Database;CLARENT CORP Office Depot;EXTENSITY INC Office.net;MICROSOFT CORP Officestaff.com;CLAIMSNET.COM INC Oilspace, Inc.;TIBCO SOFTWARE INC Olympics.tv;UNIVERSAL DOMAINS INC Omnicom Group, Inc.;HEADHUNTER.NET INC OmniTRACS;QUALCOMM INC OnDisplay;VIGNETTE CORP OneMain.com;EARTHLINK INC OneSoft;PROXICOM INC OnHealth Network Company;WEBMD CORPORATION Online Bill Pay;NETBANK INC Online Management Center;COMMTOUCH SOFTWARE LTD OnMoney;AMERITRADE HOLDING CORP OnPrem MTU;COPPER MOUNTAIN NETWORKS INC Onsale.com;EGGHEAD.COM INC OnTime;OPEN TEXT CORP Onvia.com, Inc.;INTERNET CAPITAL GROUP INC Onyx2;SILICON GRAPHICS INC Openchile;STARMEDIA NETWORK INC OpenDeploy;INTERWOVEN INC OpenSRS;TUCOWS INC OpenXRS;TUCOWS INC Operating Resource Management System;ARIBA INC Opsware;LOUDCLOUD INC Optical Coating Laboratory, Inc.;JDS UNIPHASE CORP Optimizer;BMC SOFTWARE INC OptionStation;TRADESTATION GROUP INC OptiPlex;DELL COMPUTER CORPORATION Opus;ONLINE RESOURCES & COMMUNICATIONS CORP Oracle 11i Installations;ARIS CORP Oracle Business Online;ORACLE CORP Oracle Corporation;CISCO SYSTEMS INC Oracle Express Server;ORACLE CORP Oracle Jdeveloper;ORACLE CORP Oracle Media Server;ORACLE CORP Oracle Solutions;ARIS CORP Oracle WebDB;ORACLE CORP Oracle.com;ORACLE CORP Origin2000;SILICON GRAPHICS INC Orlandi Valuta;FIRST DATA CORP Ortel;LUCENT TECHNOLOGIES INC OutletMall.com;FASHIONMALL.COM INC Outpost.com;CYBERIAN OUTPOST INC OutpostPro.com;CYBERIAN OUTPOST INC Outsourced Messaging;COMMTOUCH SOFTWARE LTD Outsources Personalization Technology;LIFEMINDERS INC

OverVoice;CAIS INTERNET INC Pacific Analysis & Computing;ARIS CORP Pacific Decision Sciences Corporation;APPLIED DIGITAL SOLUTIONS INC PacketCare;PACKETEER INC PacketShaper;PACKETEER INC PacketShaper Bandwidth Management Devices;PACKETEER INC Palm Computing;3COM CORP Palm Pilot;PALM INC Palm V;PALM INC Palm VII;PALM INC Panoramas;STARMEDIA NETWORK INC Paramount Pictures;VIACOM INC Participant Server;EPRISE CORP Partnering for Success Alliance Partner Program;EXODUS COMMUNICATIONS INC PartsVoice;COBALT GROUP (THE) PASS;TICKETS.COM INC Passport.net;MICROSOFT CORP PATROL;BMC SOFTWARE INC PayBase;BOTTOMLINE TECHNOLOGIES INC PaylinX Corporation;CYBERSOURCE CORP PAYplus Software;FUNDTECH LTD PC Mall;PC MALL INC PC ZONE (The);ZONES INC PCQuote.com;HYPERFEED TECHNOLOGIES PC-to-Phone;NETSPEAK CORP Pearson;MARKETWATCH.COM INC Pegasus Business Intellegence;PEGASUS SOLUTIONS INC Pegasus Commission Processing;PEGASUS SOLUTIONS INC Pegasus Electronic Distribution;PEGASUS SOLUTIONS INC Pentium;INTEL CORP Penton Media;NETCREATIONS INC PeopleSoft;USINTERNETWORKING INC Performance Postings;HEADHUNTER.NET INC Performance Technologies Inc.;CHARLES SCHWAB CORP (THE) Periscopio;STARMEDIA NETWORK INC Personal Internet Banker;HOMECOM COMMUNICATIONS INC Personal Web Space;INTERNET AMERICA INC Personalization Centre;OPEN MARKET INC Personalization Manager;NET PERCEPTIONS INC PGA Tour;SPORTSLINE.COM INC PharmacyMax.com;DRUGMAX.COM INC Phone.com;OPENWAVE SYSTEMS INC Phone-to-Phone;NETSPEAK CORP PhotoDisc;GETTY IMAGES INC PhotoMail;PHOTOWORKS INC PhotoWorks Uploader;PHOTOWORKS INC Physician Homebase;ALLSCRIPTS HEALTHCARE SOLUTIONS Pilot Secure Access & Gateway Services;PILOT NETWORK SERVICES INC PixStream, Inc.;CISCO SYSTEMS INC PKS Information Services, Inc.;LEVEL 3 COMMUNICATIONS INC Planet Leap, Inc.;LEAPNET INC Planet Media;FRONTLINE COMMUNICATIONS CORP Planet Sabre;SABRE INC PleaseRSVP.com, Inc.;LIFEMINDERS INC

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PlusNet Technologies, Ltd.;INSIGHT ENTERPRISES INC PNG Group;FRONTLINE COMMUNICATIONS CORP PointeCom, Inc.;INTERNET AMERICA INC PolicyCenter;PACKETEER INC Politicallyblack.com, Inc.;MEDINEX SYSTEMS INC Poppe Tyson;MODEM MEDIA INC Porex Corporation;WEBMD CORPORATION Portal-in-a-Box;AUTONOMY CORP PLC Portfolio Manager;NIKU CORP Post.Office;OPENWAVE SYSTEMS INC PostDirect;NETCENTIVES Power Mac G4 Cube;APPLE COMPUTER INC Power Tool;HOOVER'S INC PowerApp;DELL COMPUTER CORPORATION PowerEdge;DELL COMPUTER CORPORATION Powerize.com, Inc.;HOOVER'S INC PowerLoom Corporation;BEA SYSTEMS INC PowerPlay;COGNOS INC powerplayerSuite;LANTE CORP PowerRankings;FORRESTER RESEARCH INC PowerTier;PERSISTENCE SOFTWARE INC PowerVault;DELL COMPUTER CORPORATION PR Newswire;VISUAL DATA CORP Preflight Online;IMAGEX.COM INC Premium Pages;HEALTHSTREAM INC Presario;COMPAQ COMPUTER CORP Prescribe;ALLSCRIPTS HEALTHCARE SOLUTIONS PricewaterhouseCoopers;USINTERNETWORKING INC Primant AB;PRIMIX SOLUTIONS INC Primedia;ABOUT.COM INC Primus eSales;PRIMUS KNOWLEDGE SOLUTIONS INC Primus eServer;PRIMUS KNOWLEDGE SOLUTIONS INC Primus eSupport;PRIMUS KNOWLEDGE SOLUTIONS INC Primus Interchange;PRIMUS KNOWLEDGE SOLUTIONS INC Prism;OPENTV CORP PrivaCy Manager;CYLINK CORP Private Network Access Technology;INTERNAP NETWORK SERVICES CORP PrivateAccounts.com;E*TRADE GROUP INC PrivateCard;CYLINK CORP PrivateWire;CYLINK CORP ProAct Technologies Corp.;TIBCO SOFTWARE INC Prodigy DSL;PRODIGY COMMUNICATIONS CORP Professional Coin Grading Service;COLLECTORS UNIVERSE INC Professional Sports Authenticators;COLLECTORS UNIVERSE INC Profiler Kit;VERITY INC ProfiTools;L90 INC ProLinea;COMPAQ COMPUTER CORP Prologue;TICKETS.COM INC ProMedix;VENTRO CORPORATION PRO-Series;ARROW ELECTRONICS INC Prospect Relationship Manager;EMBARK.COM INC Proxy and Caching Servers;N2H2 INC PublicPort, Inc.;TUT SYSTEMS INC PurchasePro Anywhere;PURCHASEPRO.COM INC Push to Talk;YESMAIL.COM INC Qb International;RAZORFISH INC Quadris;AGENCY.COM LTD

Qualitative Marketing Software, Inc.;SAGENT TECHNOLOGY INC Quality Semiconductor;IDT CORPORATION Quanterra, Inc.;CORNING INC Quantum Effect Devices;PMC-SIERRA INC Quantum Leap Communications, Inc.;LEAPNET INC Quest Central;QUEST SOFTWARE QuickBooks;INTUIT INC QuickBooks Pro;INTUIT INC Quickbridges;ACCRUE SOFTWARE INC Quicken;INTUIT INC Quicken TurboTax;INTUIT INC QuickenMortgage;INTUIT INC QuickSource;FREEMARKETS INC QuickTax;INTUIT INC QuickTime;APPLE COMPUTER INC QuickTime TV Network;APPLE COMPUTER INC Quote.com;INFOSPACE INC Quote.com, Inc.;TERRA LYCOS SA QVC;COMCAST CORP Qwest Macro Fiber Capacity Network;QWEST COMMUNICATIONS INTERNATIONAL INC RadarScreen;TRADESTATION GROUP INC RadarScreen;TRADESTATION GROUP INC Radio Classics;MEDIABAY INC Radio Spirits;MEDIABAY INC RADWARE;NETIQ CORP Random House;AUDIBLE INC Rapid Globalization Methodology;LIONBRIDGE TECHNOLOGIES INC Raptor Firewall;AXENT TECHNOLOGIES INC Rate Watch;E-LOAN INC Rational Rose;RATIONAL SOFTWARE CORP Rational Unified Process;ARIS CORP Razorfish Studios;RAZORFISH INC RCM Systems, Inc.;CHECKFREE CORP RCN Corporation;LEVEL 3 COMMUNICATIONS INC RE/Xplorer 2.0;VISTA INFORMATION SOLUTIONS INC RealAudio;REALNETWORKS INC RealJukebox;REALNETWORKS INC RealMoney.com;THESTREET.COM INC RealNames Global Registry Services;REALNAMES CORP RealPlayer;REALNETWORKS INC RealPublisher;REALNETWORKS INC RealSecure Server Sensor;INTERNET SECURITY SYSTEMS INC RealSelect, Inc.;HOMESTORE.COM INC RealServer Internet Solutions;REALNETWORKS INC RealSystem iQ;REALNETWORKS INC RealSystem Server Plus;REALNETWORKS INC RealTick;HYPERFEED TECHNOLOGIES REALTOR.com;HOMESTORE.COM INC RealVideo;REALNETWORKS INC RECON-PLUS;CHECKFREE CORP Recovery Manager;BMC SOFTWARE INC Red Hat Linux OS;RED HAT INC Red Hat, Inc.;CUSEEME NETWORKS Redback Reading;REDBACK NETWORKS INC Redback SmartEdge 800;REDBACK NETWORKS INC Redback Subscriber Management Systems;REDBACK NETWORKS INC RegistryPro;REGISTER.COM INC

www.plunkettresearch.com INDEX BY SUBSIDIARIES, BRAND NAMES AND SELECTED AFFILIATIONS, CONT. RelevantKnowledge;JUPITER MEDIA METRIX INC RemarQ Communities Inc.;CRITICAL PATH INC Remodel.com;HOMESTORE.COM INC Rent-a-Holiday.com;EXPEDIA INC ReportCenter;PACKETEER INC Research Sales Inc.;TPN HOLDINGS PLC reSOURCE PARTNER, Inc.;INTERLIANT INC Resumix;HOTJOBS.COM LTD Resumix, Inc.;HOTJOBS.COM LTD Retail Revelations Suite;NET PERCEPTIONS INC Reuters;YAHOO! INC Review Advantage;EPRISE CORP Reward Broker;NETCENTIVES RHYTHM;I2 TECHNOLOGIES INC Ricochet Private Network;METRICOM INC RightWorks;INTERNET CAPITAL GROUP INC Risk Analysis;CYBERSOURCE CORP Rite Aid;DRUGSTORE.COM INC Riverstone Networks;CABLETRON SYSTEMS INC RKE Systems;AVNET INC RMI.NET;INTERNET COMMERCE & COMMUNICATIONS INC Rocktide, Inc.;NETOBJECTS INC RollingStone.com;EMUSIC.COM INC ROVER Technology;MANUGISTICS GROUP INC Royal Ahold;PEAPOD INC Ruffalo, Cody & Associates, Inc.;MCLEODUSA INC RxAmerica;DRUGSTORE.COM INC Sabela Media;DOUBLECLICK INC Sabre Business Travel Solutions;SABRE INC Sabre Holdings Corp.;TRAVELOCITY.COM INC Sabre Holdings Corp.;GETTHERE INC SACA;VERISIGN INC Safeguard Scientifics;EMERGE INTERACTIVE INC SAFEsuite;INTERNET SECURITY SYSTEMS INC SafeWord;SECURE COMPUTING CORP Sage Networks;INTERLIANT INC Sage Online;MULTEX.COM Sagent Technology;USINTERNETWORKING INC Sales Technology Limited;INTERLIANT INC Salon Shopping;SALON MEDIA GROUP INC Samco Scientific Corp.;CORNING INC Sam's Clubs;WAL-MART STORES INC Sandpiper Networks, Inc.;DIGITAL ISLAND INC SAP;WEBMETHODS INC SAP AG;COMMERCE ONE INC Saraide;INFOSPACE INC SATURN;PMC-SIERRA INC SavvySearch.com;CNET NETWORKS INC SBC Communications;PRODIGY COMMUNICATIONS CORP SchwabFunds;CHARLES SCHWAB CORP (THE) Screeem!;DELIA*S INC SeaChange International;COMCAST CORP Searchopolis;N2H2 INC SearchUP, Inc.;GOTO.COM INC SEAT Pagine Gialle;NETCREATIONS INC Seattle FilmWorks;PHOTOWORKS INC Secure Enterprise Proxy;OPENWAVE SYSTEMS INC Secure Network Consulting, Inc.;AXENT TECHNOLOGIES INC SecureDelivery.com;ENTRUST TECHNOLOGIES INC

SecureReward Architecture;NETCENTIVES SecureWire;SECURE COMPUTING CORP SecureZone;SECURE COMPUTING CORP SecurID;RSA SECURITY INC Security Design International, Inc.;CYLINK CORP Security Dynamics Technologies;RSA SECURITY INC See/IT Network Management Console;F5 NETWORKS INC Selectia;MARIMBA INC Semiconductor Group;ARROW ELECTRONICS INC Seneca Investments LLC;AGENCY.COM LTD Sentry;CIENA CORP Sequencer;I2 TECHNOLOGIES INC Server Extensions;EPRISE CORP ServerIron;FOUNDRY NETWORKS INC Service Metrics, Inc.;EXODUS COMMUNICATIONS INC Service Solutions;ECOLLEGE.COM Shadow Full Burstable DS3;INTERNAP NETWORK SERVICES CORP Shadow OS/390 Web Server;NEON SYSTEMS INC Shadow VM Web Server;NEON SYSTEMS INC SharkyExtreme.com;INT MEDIA GROUP INC Shiva Corporation;INTEL CORP Shockwave;MACROMEDIA INC Shopper.com;CNET NETWORKS INC ShopperConnection;CYBERIAN OUTPOST INC ShopSite;OPEN MARKET INC Showtime;VIACOM INC SID;RED HAT INC Sidewalk;MICROSOFT CORP SideWinder firewall;SECURE COMPUTING CORP Siebel 2000 eBusiness Applications;SIEBEL SYSTEMS INC Siebel eMail Response;SIEBEL SYSTEMS INC Siebel eService;SIEBEL SYSTEMS INC Siebel Interactive Selling Suite;SIEBEL SYSTEMS INC Siebel Systems;USINTERNETWORKING INC Siemens Atea;TERAYON COMMUNICATION SYSTEMS INC Sift, Inc.;24/7 MEDIA INC Silknet Software;KANA COMMUNICATIONS INC SilverStream Application Server;SILVERSTREAM SOFTWARE INC SilvxOSS Server;SYCAMORE NETWORKS INC SimCity;ELECTRONIC ARTS INC Simplex Technologies;TYCOM LTD Sirocco Systems, Inc.;SYCAMORE NETWORKS INC Site Submit;REGISTER.COM INC SiteHarbor;NAVISITE INC SiteMinder;NETEGRITY INC SiteMinder Security Bridge;NETEGRITY INC SiteSmith, Inc.;METROMEDIA FIBER NETWORK INC SiteTrak;LANGUAGEWARE.NET CO LTD Siteware;SCREAMINGMEDIA INC Six Flags;AOL TIME WARNER INC SkyTel;WORLDCOM INC SkyTel Communications, Inc.;WORLDCOM INC Smart Card Campus;LITRONIC INC SmARt Cash;BOTTOMLINE TECHNOLOGIES INC Smart Cloud;LOUDCLOUD INC Smart Security Architecture;AXENT TECHNOLOGIES INC Smart Shopping for Busy People;PEAPOD INC Smartcode Technologie;3COM CORP SmartFilter;SECURE COMPUTING CORP

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SmartForce;SMARTCERTIFY DIRECT SmartGate;V-ONE CORP Smartgroups.com;FREESERVE PLC SmartGuard;V-ONE CORP SmartMoney;DOW JONES & COMPANY INC SmartPlanet.com;CNET NETWORKS INC SmartPortfolio.com;THESTREET.COM INC smartRay Network, Inc.;LIFEMINDERS INC SmartWall;V-ONE CORP SMARTworks.com;STANDARD REGISTER CO (THE) SN 16000;SYCAMORE NETWORKS INC Snap Manager;NETWORK APPLIANCE INC Snap.com;NATIONAL BROADCASTING COMPANY INC SnapTrack;QUALCOMM INC SNARCS;ITXC CORP SnareWorks;VASCO DATA SECURITY INTERNATIONAL INC Sniffer;NETWORK ASSOCIATES INC Societe Europeenne de Communication;TELE2 AB Soft Link, Inc.;INTERLIANT INC SoftAware, Inc.;DIGITAL ISLAND INC SOFTBANK;INSWEB CORP SOFTBANK;YAHOO! INC SOFTBANK;UTSTARCOM INC SoftBank America;BUY.COM INC SOFTBANK Technology Ventures;INTERLIANT INC Softcom Microsystems, Inc.;INTEL CORP Softmart International;TECH DATA CORP SofTouch Systems, Inc.;BEA SYSTEMS INC SoftPHONE;HEARME Softshoe;HOTJOBS.COM LTD Softshoe Recruiting Software;HOTJOBS.COM LTD Software.com;OPENWAVE SYSTEMS INC Sonoma Systems;NORTEL NETWORKS CORP Sotheby's Holdings, Inc.;AMAZON.COM INC SOTHEBYS.COM;AMAZON.COM INC SourcePro C++;ROGUE WAVE SOFTWARE INC SPARC Technology;SUN MICROSYSTEMS INC SPECTRUM;CABLETRON SYSTEMS INC Speech Business Finder;VICINITY CORP SpeechPort;IBASIS INC Spiral Media;AGENCY.COM LTD Split Pea Software;PEAPOD INC Splitrock Services, Inc.;MCLEODUSA INC Sports.com, Ltd.;SPORTSLINE.COM INC SPR, Inc.;LEAPNET INC Sprinks;ABOUT.COM INC Sprint;EARTHLINK INC Sprint PCS;AMAZON.COM INC Spyglass, Inc.;OPENTV CORP SSP Solutions, Inc.;LITRONIC INC Star+Globe Technologies;LANGUAGEWARE.NET CO LTD STARLord Appliance;CYBERGUARD CORP STATGRAPHICS;MANUGISTICS GROUP INC Static;OPENTV CORP Stations;MP3.COM INC StayFitUSA.com;DRKOOP.COM INC Sting Ray Software;ROGUE WAVE SOFTWARE INC StockAcademy.com;FREESERVE PLC StockScreener;HOOVER'S INC Stratton Warren;PURCHASEPRO.COM INC Streamer;DATEK ONLINE HOLDINGS CORP

Streaming Media Division;NAVISITE INC StreamingUSA.com;MEDIUM4.COM INC StreamSearch;ASK JEEVES INC StreetSmart Pro;CHARLES SCHWAB CORP (THE) Student Survival Kit;NETWORK ASSOCIATES INC Studio.J Software;ROGUE WAVE SOFTWARE INC SubscribeNet;INTRAWARE INC Subscription Agencies Pty;ROWECOM INC Summerfields Publishing;TPN HOLDINGS PLC Sun Micorsystems;MARIMBA INC Sun Microelectronics;SUN MICROSYSTEMS INC Sun Microsystems;RATIONAL SOFTWARE CORP Sun Microsystems;NAVIDEC INC Sun Microsystems, Inc.;GLOBAL CROSSING LTD Sunrise Technology Ltd.;AVNET INC SunService Division;SUN MICROSYSTEMS INC SunSoft, Inc.;SUN MICROSYSTEMS INC SunSoft, Inc.;SUN MICROSYSTEMS INC Supercenters;WAL-MART STORES INC SuperCharts;TRADESTATION GROUP INC SuperScout Email Filter;SURFCONTROL PLC SuperScout Web Filter;SURFCONTROL PLC SuperStats;NETOBJECTS INC Supply Chain Planner;I2 TECHNOLOGIES INC SurfWatch;OPENTV CORP Surplus Software, Inc.;EGGHEAD.COM INC SurplusAuction.com;EGGHEAD.COM INC SurplusDirect.com;EGGHEAD.COM INC Swift Telecommunications;EASYLINK SERVICES CORP SwitchOn Networks;PMC-SIERRA INC Symantec;AXENT TECHNOLOGIES INC Synchronology Group, Ltd.;MANUGISTICS GROUP INC SynQuest Technologies;HEALTHSTREAM INC Syzygy Communications, Inc.;NETMANAGE INC Table Talk;SALON MEDIA GROUP INC Talking Directories, Inc.;MCLEODUSA INC Talus Solutions;MANUGISTICS GROUP INC Tandem Access Ramp;METROMEDIA FIBER NETWORK INC Taxware Software;CYBERSOURCE CORP TCI (Telecommunications, Inc.);AT&T CORP Teaching Solutions;ECOLLEGE.COM TeamSite;INTERWOVEN INC Tech Data Education;TECH DATA CORP Tech Data's Web Customization Toolkit;TECH DATA CORP Techlib;OPEN TEXT CORP Technographics Data;FORRESTER RESEARCH INC TechShopper Software Store;BEYOND.COM CORP TechWave Inc.;24/7 MEDIA INC Tele2 Group;TELE2 AB Telebanc;E*TRADE GROUP INC TeleCheck;FIRST DATA CORP Telecomunicaciones Marinas, S.A.;TYCOM LTD Telecon Internet and Communications;BIZNESSONLINE.COM INC Telefonica;TERRA LYCOS SA Telephone Business Finder;VICINITY CORP Teleport Communications Group;AT&T CORP Telerate;TRADESTATION GROUP INC Telestra;INFONET SERVICES CORP Temasa;TYCOM LTD TENPERCENTOFFWALMART.com;BUY.COM INC

www.plunkettresearch.com INDEX BY SUBSIDIARIES, BRAND NAMES AND SELECTED AFFILIATIONS, CONT. TeraComm;TERAYON COMMUNICATION SYSTEMS INC Terra Lycos;GOTO.COM INC Terra Networks, S.A.;TERRA LYCOS SA TerraWorx;TYCOM LTD Tessco Communications Company;TESSCO TECHNOLOGIES INC Tessco de Mexico S.A.;TESSCO TECHNOLOGIES INC Tessco Financial Corporation;TESSCO TECHNOLOGIES INC Tessco Service Solutions, Inc.;TESSCO TECHNOLOGIES INC Test Prep;SMARTCERTIFY DIRECT TestDirector;MERCURY INTERACTIVE CORP Text Search;EPRISE CORP The Daily-e Corporation;INTERLIANT INC The docSpace Co.;CRITICAL PATH INC The ForeFront Group;SMARTCERTIFY DIRECT The Information Bus;TIBCO SOFTWARE INC The Internet Analyst;MULTEX.COM The IPO Profiler;EDGAR ONLINE INC The Sporting News Online;24/7 MEDIA INC The US Search Solution;US SEARCH.COM INC The Well;SALON MEDIA GROUP INC The World Network;INFONET SERVICES CORP theDial;SALON MEDIA GROUP INC TheFirstNews.com;VISUAL DATA CORP TheStreet.co.uk;THESTREET.COM INC TheStreet.com;SALON MEDIA GROUP INC TheStreetPros.com;THESTREET.COM INC THINK New Ideas;ANSWERTHINK INC THINK Vision Process;ANSWERTHINK INC Threads.h++;ROGUE WAVE SOFTWARE INC Thrift Drug, Inc.;J C PENNEY COMPANY INC Ticket Center;TICKETMASTER Ticketing Gateways;TICKETS.COM INC TicketMaker Professional;TICKETS.COM INC TicketWeb;TICKETMASTER Tiger Woods and the PGA TOUR;ELECTRONIC ARTS INC TigerDirect;SYSTEMAX INC Timbale Server Management;MARIMBA INC Time, Inc.;AOL TIME WARNER INC TimeWarner Cable;HIGH SPEED ACCESS CORP TimeZone.com;ASHFORD.COM INC Tivoli Systems, Inc.;INTERNATIONAL BUSINESS MACHINES CORP TMP Worldwide;HOTJOBS.COM LTD Tools.h++;ROGUE WAVE SOFTWARE INC Topaz;MERCURY INTERACTIVE CORP Toucan Technology;PMC-SIERRA INC Touchstone Pictures;WALT DISNEY COMPANY (THE) TouchWorks Enterprise;ALLSCRIPTS HEALTHCARE SOLUTIONS TouchWorks Professional;ALLSCRIPTS HEALTHCARE SOLUTIONS Tourdates.com;LAUNCH MEDIA INC Town Pages;TPN HOLDINGS PLC TraceWare 3.0;DIGITAL ISLAND INC TradeCast, Inc.;AMERITRADE HOLDING CORP Trademark Guardian;REGISTER.COM INC TradeNow!;TENFOLD CORP TradeStation;TRADESTATION GROUP INC TradeWave;CYBERGUARD CORP

TradeWind;APPLIED DIGITAL SOLUTIONS INC Trading Pit;WEB STREET INC Transact;OPEN MARKET INC Transatlantic Software Corp.;APPLIED DIGITAL SOLUTIONS INC TranServer;LANGUAGEWARE.NET CO LTD Travel Web;PEGASUS SOLUTIONS INC Travelocity;SABRE INC Travelscape.com;EXPEDIA INC TriVida Corp.;BE FREE INC TSI Soccer catalog;DELIA*S INC Tumbleweed Communications Corp.;SIEBEL SYSTEMS INC Turbo Sabre;SABRE INC Turner Broadcasting System;AOL TIME WARNER INC TVGateway;WORLDGATE COMMUNICATIONS INC Tyco International Ltd.;TYCOM LTD TyCom Global Network;TYCOM LTD U.S. Government;BEYOND.COM CORP U.S. Precision Lens, Inc.;CORNING INC U.S. West WebVision;LIBERATE TECHNOLOGIES U.S. West, Inc.;QWEST COMMUNICATIONS INTERNATIONAL INC uBID;PC MALL INC uBid.com;CMGI INC UK PropertyChannel.com;TPN HOLDINGS PLC Ultimate Trader;A B WATLEY GROUP INC UltraRes;PEGASUS SOLUTIONS INC Unicenter;COMPUTER ASSOCIATES INTERNATIONAL INC Unified Modelling Language;ARIS CORP Uniphase Laser/Manteca Lasers Division;JDS UNIPHASE CORP Uniphase, Inc.;JDS UNIPHASE CORP Unisys;COMMTOUCH SOFTWARE LTD Unisys Corporation;WILLIAMS COMMUNICATIONS GROUP United Airlines;BUY.COM INC United Online;NETZERO INC United Online, Inc.;JUNO ONLINE SERVICES INC Universal Access, Inc.;WILLIAMS COMMUNICATIONS GROUP Universal Access, Inc.;INTERNET CAPITAL GROUP INC Universal Application;TENFOLD CORP Universal Music Group Inc.;EMUSIC.COM INC UNIX System Laboratories, Inc.;NOVELL INC Unload Plus;BMC SOFTWARE INC UP.Browser;OPENWAVE SYSTEMS INC UP.Link Server;OPENWAVE SYSTEMS INC Up4sale;EBAY INC URLe2Market.com;CALICO COMMERCE INC USA Networks;EXPEDIA INC USA Networks;TICKETMASTER USENET News Service;INTERNET AMERICA INC USiIntegrate;USINTERNETWORKING INC Utell;PEGASUS SOLUTIONS INC UtiliNet Private Network;METRICOM INC UTStarcom, Inc.;FOUNDRY NETWORKS INC UUNET;WORLDCOM INC U-WIRE;STUDENT ADVANTAGE INC VacationSpot.com;EXPEDIA INC VACMAN RADIUS Middleware;VASCO DATA SECURITY INTERNATIONAL INC

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ValiCert Trust Servicessm;VALICERT INC Validation Authority;VALICERT INC Valley Drug Company;DRUGMAX.COM INC Varsity Television;PRODIGY COMMUNICATIONS CORP VarsityBooks.com;VARSITY GROUP INC v-Distributor;PURCHASEPRO.COM INC Vector Systems;SILICON GRAPHICS INC Ventix;PERFICIENT INC Verio Virtual Private Server;VERIO INC VeriSign Japan;VERISIGN INC VeriSign OnSite Service;VERISIGN INC VeroTrust;US SEARCH.COM INC Versant Developer Suite;VERSANT CORP Versant enJin;VERSANT CORP Versant Fault Tolerant Server;VERSANT CORP Vertex Partners;BRAUN CONSULTING INC VerticalNet Markets;VERTICALNET INC VerticalNet Solutions;VERTICALNET INC VerticalNet, Inc.;INTERNET CAPITAL GROUP INC VetMall;DRUGMAX.COM INC VH1 Music First;VIACOM INC VHx;CLAIMSNET.COM INC VIA Technologies;IDT CORPORATION Viacom;SWITCHBOARD INC Viant Service Model, The;VIANT CORP Vicinity Brandfinder;VICINITY CORP Vicinity Sitemaker;VICINITY CORP Video Universe;EUNIVERSE INC VideoCapsule;DIGITAL LAVA INC VideoVisor;DIGITAL LAVA INC Viewpoint Experience Technology;VIEWPOINT CORP Vignette Development Center;VIGNETTE CORP Vignette Multi-Channel Server;VIGNETTE CORP Vignette StoryServer4;VIGNETTE CORP Vignette Syndication Server;VIGNETTE CORP Vintel Communications, Inc.;TUT SYSTEMS INC VIP Resume Search;HEADHUNTER.NET INC Virtual Billboard Network;ENGAGE INC Virtual Exhibit Hall;VISUAL DATA CORP Virtual Financial Manager (VFM);S1 CORPORATION Virtual Internet plc;REGISTER.COM INC Virtual Storage Portal 3.0;STORAGENETWORKS INC Virtual Tour Viewer;INTERNET PICTURES CORP Virtual Trade Show;CYBER MERCHANTS EXCHANGE INC Virtual Vote;ENTRUST TECHNOLOGIES INC Virtually There.com;SABRE INC Visa U.S.A.;INTERNET SECURITY SYSTEMS INC VisiBroker;BORLAND SOFTWARE CORPORATION Visual Communications;GETTY IMAGES INC Vivendi Universal;EMUSIC.COM INC Vivendi Universal;MP3.COM INC VoCore;IBASIS INC Voice VPN;NETSPEAK CORP VoiceCONTACT;HEARME VoiceLogistics;VOXWARE INC VoiceSERVER;HEARME VoiceStream Wireless;AMAZON.COM INC Vostock;WIT SOUNDVIEW GROUP INC Vote.com;NETCREATIONS INC Votenet;MEDINEX SYSTEMS INC VPN ASaP;NETWORK ASSOCIATES INC

VPNX.com;INTERNAP NETWORK SERVICES CORP vPrism;DIGITAL LAVA INC vPublisher;DIGITAL LAVA INC VSAT Connect;INFONET SERVICES CORP Vulcan Ventures;HIGH SPEED ACCESS CORP VxTel, Inc.;INTEL CORP Wahlstrom & Co.;MODEM MEDIA INC Wall Data;NETMANAGE INC Wall Street Journal, The;DOW JONES & COMPANY INC Walt Disney Internet Group;WALT DISNEY COMPANY (THE) Warburg Pincus;BEA SYSTEMS INC Warehouse BOSS;COMPUTER ASSOCIATES INTERNATIONAL INC Warner Bros.;AOL TIME WARNER INC Warped Tour (The);LAUNCH MEDIA INC Watcher Technologies;DATEK ONLINE HOLDINGS CORP WatchNetwork.com;ASHFORD.COM INC Watley Trader;A B WATLEY GROUP INC WaveChannel Optical Network;METROMEDIA FIBER NETWORK INC Wealth Identification;EDGAR ONLINE INC Web Cloud;LOUDCLOUD INC Web iVR;NATIONAL INFORMATION CONSORTIUM Web Prime;FRONTLINE COMMUNICATIONS CORP Web Street Securities;WEB STREET INC Web Traffic Monitor;MARIMBA INC WebConnect;MANUGISTICS GROUP INC WebDeluxe;LOG ON AMERICA INC WebEx Interactifve Network;WEBEX COMMUNICATIONS INC WebEx Interactive Platform;WEBEX COMMUNICATIONS INC WebEx Meeting Center;WEBEX COMMUNICATIONS INC WebInquiry;EBENX INC WebIntelligence;BUSINESS OBJECTS SA webMillion.com;L90 INC Webridge, Inc.;PROXICOM INC Webshots;AT HOME CORP Web Site Digital Certificate;VERISIGN INC Webstakes.com;PROMOTIONS.COM INC WebStandard;LOG ON AMERICA INC WebStarter;LOG ON AMERICA INC webtalkNOW!;ITXC CORP WebTrends Commerce Trends;NETIQ CORP WebTrends Corporation;NETIQ CORP WebTrends Professional Services Group;NETIQ CORP WebTV;MICROSOFT CORP WebWORKS;MANUGISTICS GROUP INC WebZone;INTERNET COMMERCE & COMMUNICATIONS INC Wedding Gowns;KNOT INC (THE) Weddingpages, Inc.;KNOT INC (THE) Western Union;FIRST DATA CORP White Pine Software;CUSEEME NETWORKS Wholesale Auction Center;CYBER MERCHANTS EXCHANGE INC Wholetree.com;LANGUAGEWARE.NET CO LTD Williams Communications;SYCAMORE NETWORKS INC Williams Communications Solutions;WILLIAMS COMMUNICATIONS GROUP

www.plunkettresearch.com INDEX BY SUBSIDIARIES, BRAND NAMES AND SELECTED AFFILIATIONS, CONT. Williams Communications Vyvx Services;WILLIAMS COMMUNICATIONS GROUP WinChip;IDT CORPORATION WindowOnWallStreet.com;TRADESTATION GROUP INC Windows;MICROSOFT CORP Wingcast LLC;QUALCOMM INC Wingra Technologies;COMMTOUCH SOFTWARE LTD Wink Enhanced Broadcasting;WINK COMMUNICATIONS INC WinRunner;MERCURY INTERACTIVE CORP Wireless Business Finder;VICINITY CORP Wireless Knowledge;QUALCOMM INC Wireless Solutions Inc.;TESSCO TECHNOLOGIES INC WireUp;FUNDTECH LTD Wit Capital Group, Inc.;WIT SOUNDVIEW GROUP INC WITI Corporation;LIFEMINDERS INC Wizard;INTERNET PICTURES CORP Work.com;DOW JONES & COMPANY INC Work.com;AT HOME CORP Workfire;PACKETEER INC WorkFlow;ALLSCRIPTS HEALTHCARE SOLUTIONS World Music, The;MEDIUM4.COM INC Worldcast;MEDIUM4.COM INC WorldCom, Inc.;WORLDCOM INC WorldGate Service;WORLDGATE COMMUNICATIONS INC WorldSpy.com;DIGEX INC Worldtalk Corp.;TUMBLEWEED COMMUNICATIONS CORP Worldwide Magic Net;CYBER MERCHANTS EXCHANGE INC WOWfactor;FRONTLINE COMMUNICATIONS CORP WSJ.com;DOW JONES & COMPANY INC WSTonline;DIGEX INC WWeXchange;ITXC CORP WWW.CO.UK;TPN HOLDINGS PLC www.mapsonus.com;SWITCHBOARD INC Xcalibur Internet Service;BIZNESSONLINE.COM INC xCommerce;SILVERSTREAM SOFTWARE INC Xedia;LUCENT TECHNOLOGIES INC Xeti Inc.;CRITICAL PATH INC xFrame;DIGEX INC Xircom, Inc.;INTEL CORP XML Link;ROGUE WAVE SOFTWARE INC XO Communications;COVAD COMMUNICATIONS GROUP INC XS, Inc.;DIGEX INC XTiera;XCARE.NET INC Yahoo;TRAVELOCITY.COM INC Yahoo!;LAUNCH MEDIA INC Yahoo! Shopping;BARNESANDNOBLE.COM INC Yahoo!, Inc.;WIT SOUNDVIEW GROUP INC YAR Communications, Inc.;LEAPNET INC yesmail.com;CMGI INC YourAutoChoice.com;NAVIDEC INC Zaffire, Inc.;FOUNDRY NETWORKS INC Zaffire, Inc.;UTSTARCOM INC Zcast;NETZERO INC ZDNet;CNET NETWORKS INC Zeek!;STARMEDIA NETWORK INC ZENworks for Servers 2;NOVELL INC ZeroPort;NETZERO INC

Ziff-Davis;YAHOO! INC ZixIt Corporation;ENTRUST TECHNOLOGIES INC Zones Business Solutions;ZONES INC

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Plunkett's E-Commerce and Internet Business Almanac 2001-2002

Plunketts Airline Hotel and Travel Industry Almanac

Plunkett's E-Commerce & Internet Business Almanac 2010: E-Commerce & Internet Business Industry Market Research, Statistics, Trends & Leading Companies ... E-Commerce and Internet Business Almanac)

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Internet-Enabled Business Intelligence

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Plunkett's E-Commerce and Internet Business Almanac 2001-2002

Plunketts Airline Hotel and Travel Industry Almanac

Plunkett's E-Commerce & Internet Business Almanac 2010: E-Commerce & Internet Business Industry Market Research, Statistics, Trends & Leading Companies ... E-Commerce and Internet Business Almanac)

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Internet-Enabled Business Intelligence

Building eCommerce Applications

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