Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service--And What Should Happen!

EXCUSE/book/new 12/15/04 3:18 PM Page i Excuses, Excuses, Excuses . . . For Not Delivering Excellent Customer Servic...

18 downloads 660 Views 401KB Size Report

This content was uploaded by our users and we assume good faith they have the permission to share this book. If you own the copyright to this book and it is wrongfully on our website, we offer a simple DMCA procedure to remove your content from our site. Start by pressing the button below!

Report copyright / DMCA form

Recommend Documents

Excuses, Excuses, Excuses . . . For Not Delivering Excellent Customer Service— And What Should Happen! Darryl S. Doane...

Ethics and Excuses ETHICS AND EXCUSES The Crisis in Professional Responsibility Banks McDowell Quorum Books Westport...